26 to 44 of 44 Trend Analysis Jobs

triage, categorisation, routing, escalation, knowledge) and how Service Desk data drives performance reporting. Experience producing operational performance reporting (KPIs/SLAs/OLAs), including trend analysis, exception reporting, and translating data into actionable insight. Experience with Common Service Data Model (CSDM) concepts and/or service data modelling ...

triage, categorisation, routing, escalation, knowledge) and how Service Desk data drives performance reporting. Experience producing operational performance reporting (KPIs/SLAs/OLAs), including trend analysis, exception reporting, and translating data into actionable insight. Experience with Common Service Data Model (CSDM) concepts and/or service data modelling ...

Improvement • Identify recurring support issues and recommend practical improvements • Support Jira Service Management or equivalent ITSM process improvements • Assist with ticket quality review, service trend analysis, recurring issue tracking, and basic reporting (6) Global Service Coordination • Act as a reliable coordination point for service desk operations, ensuring that ...

spend category and relevant stakeholders. Lead regular external market benchmark assessments, reflected in the integrated market strategies, to include competitor market watch assessments, market trend analysis, market dynamics and innovation. Active management of business compliance to the Procurement Policy specific to spend category, whilst ensuring workload management & prioritisation ...

management, and data accuracy checks Ability to prioritise and manage multiple requests in a high-volume environment Identification of recurring issues and support for trend analysis Support for user onboarding and access requests Collaboration with technical teams and participation in UAT activities Use of Microsoft 365 (Outlook, Word ...

such as user interviews, usability testing, journey walkthroughs and workshops.* Leverage secondary research sources including analytics, MI, client insight, industry benchmarks, regulatory guidance and trend analysis to triangulate findings and strengthen recommendations**Digital Consulting & Client Engagement*** Participate in client workshops to understand existing member experiences and future journey ...

details, access information, and system documentation. Performance, Compliance & Reporting Monitor service performance against SLAs and contractual KPIs. Produce service performance reports and fault trend analysis. Support compliance with industry standards and accreditations such as NSI, SSAIB, and relevant BS EN standards. Process & Continuous Improvement Ensure adherence to service desk ...

Incident data gathering and feedback on any gaps and issues in respect to Platform Content or tuning opportunities Reflection of incident severity based on analysis Escalation of potential incidents to customer or Senior Cyber Detect Analyst/CIMT Team as appropriate Trend Analysis of force-by-force … conversations to challenge and develop yourself and others. Monitoring and triage of alerts across NMC Technologies. Accountable for the initial assessment of alerts via analysis of all data at your disposal in the alert's context. Following guidance documentation where applicable in a timely manner. Responsible for engaging relevant ...

management, and data accuracy checks Ability to prioritise and manage multiple requests in a high-volume environment Identification of recurring issues and support for trend analysis Support for user onboarding and access requests Collaboration with technical teams and participation in UAT activities Use of Microsoft 365 (Outlook, Word ...

What you’ll need to succeed: Strong customer service focus with excellent verbal and written communication skills Proven problem solver with strong analytical and trend analysis skills Flexible approach to work, with the ability to work effectively under pressure and a willingness to take ownership Positive and professional ...

Manage deferred defects, concessions, and liaise with OEMs/DOAs Oversee modifications, technical records, MEL, mass & balance, and maintenance check flights Support reliability monitoring, trend analysis, and obsolescence management Contribute to Safety Management System (SMS) reporting and investigations Support audit processes, root cause analysis, and corrective actions ...

join the Insight and Analytics team. This pivotal role involves interpreting internal data and market information to deliver actionable insights. Responsibilities include market trend analysis, SQL data manipulation, and creating impactful reports for stakeholders. The ideal candidate will have strong analytical skills and proficiency in SQL and Excel. ...

leaders where you identify new solutions, organization business needs, and solution options. Develop solution hypotheses iteratively based on user research, and industry and market trend analysis. Translate solution vision into a product vision/roadmap containing well‐defined, prioritized features that will realise the solution and value. Validate ...

Manage incidents, service requests, and problem investigations using ITSM tools Monitor system performance and coordinate escalations when required Produce customer updates, service reports, and trend analysis Create and maintain knowledge base documentation Support change, release, and deployment processes Work closely with Engineering, QA, Logistics, Compliance, and MOD stakeholders ...

systems, reporting and audit readiness. Role Accountabilities • Provide administrative support for QMS and HACCP compliance • Generate, maintain and report Technical KPI data • Monitor and trend non-conformance, complaints, microbiological and nutritional surveillance data • Coordinate pest control activity and ensure compliance with scheduled visits • Maintain and update the Allergen Risk … Assessment • Perform data entry, trend analysis, manage change procedures and respond to technical information requests • Conduct traceability exercises and drive system improvements • Support audits, site visits and customer communications • Complete internal audits and manage non-conformances • Work with the Specification Technologist to create and update finished product specifications ...

partner delivery performance management, including service-level agreements (SLAs), quality metrics, and operational escalations • Drive cost competitiveness through request for quotation (RFQ) execution, pricing analysis, negotiation, and continuous improvement • Ensure consistent adherence to Ciena delivery processes, quality frameworks, and governance models • Conduct structured business reviews with partners and internal … environment • Demonstrated commercial acumen, including RFQs, pricing evaluation, and cost management • Proven ability to manage partner performance using key performance indicators (KPIs), dashboards, and trend analysis • Experience leading delivery escalations and driving timely, effective resolution • Strong relationship management skills across internal and external stakeholders • Ability to operate effectively ...

Global Service. The Support Manager will be expected to regularly feed into the Continuous Service Improvement Plan (CSIP) for the service provider; providing trend analysis and recommendations. Ensure our support teams consistently exceed customer expectations. Service Desk Manager/Desktop Support Manager £60k Package, London ...

strong automation mindset, and mentoring capabilities. What You'll Do • Support daily operations with a strong focus on: o Incident triage o Root cause analysis o Business impact assessment o Blameless post-mortems • Engage early in the development lifecycle to: o Proactively manage production readiness o Optimize production changes … customers with identifying gaps which can be exploited by criminals (identifying vulnerabilities - and providing remedial recommendations). We provide useful reports to show trend analysis. We also maintain Mastercard's repository of Fraud transactions which serves as the source of truth for Fraud data within the enterprise. Team Responsibilities ...

reports for business stakeholders Support CFO and Leadership Team in budgeting process through data modelling, analytics, reporting and cross-team collaboration Complete regular variance analysis reports with commentary Prepare, analyse and cleanse historic data to provide accurate business trend analyses Collaborate with Sales Operations Manager to collate monthly ...