third-party suppliers where necessary IT Service Desk Analyst/1st Line Support Analyst Attributes/Skills: * Experience working within a law firm is highly desirable * Knowledge of Windows10 and Microsoft Office 365 * Understanding of PC Hardware and operating systems * Awareness of using Active Directory * Experience of logging tickets in ITSM call logging software IT More ❯
project teams Deliver outstanding customer service and communicate effectively What You'll Need: 2+ years in a technical support role (MSP experience a strong advantage) Solid knowledge of Windows10/11, Office 365, Active Directory, and basic networking Experience supporting cloud platforms (e.g., Microsoft 365, Azure, etc.) Strong troubleshooting skills and a calm, methodical approach More ❯
or IT support role. • Strong interpersonal and communication skills, both written and verbal. • Proficient with common ticketing systems such as Jira, ServiceNow, Remedy, or Zendesk. • Working knowledge of Windows10/11/Server 2016+ and/or Unix based operating systems (e.g., RHEL, Ubuntu) • Microsoft Office Suite (e.g., Word, Excel, and Outlook), and standard enterprise More ❯
resolutions, and changes, ensuring timely stakeholder communication Out of hours work will be required. The Person: Experience of the following would be an advantage: End user compute applications – Windows10, 11/Mac OS Server – Hypervisor Technologies, Hyper-V, VMware & Proxmox Experience with Cisco networking hardware Networking – Cisco CLI, VLANs, WAN, VPN, MPLS Identity – Okta/ More ❯
resolutions, and changes, ensuring timely stakeholder communication Out of hours work will be required. The Person: Experience of the following would be an advantage: End user compute applications – Windows10, 11/Mac OS Server – Hypervisor Technologies, Hyper-V, VMware & Proxmox Experience with Cisco networking hardware Networking – Cisco CLI, VLANs, WAN, VPN, MPLS Identity – Okta/ More ❯
Corsham, Wiltshire, United Kingdom Hybrid / WFH Options
CBSbutler Holdings Limited trading as CBSbutler
and maintaining critical test and reference environments in support of deployed Live IT systems. This is not your average desktop support gig-think enterprise-level environments across VMware, Windows, Linux, and Cisco, keeping the backbone of Defence IT running smoothly. What you'll be doing: Building, configuring, and maintaining virtual machines, networks, and applications. Installing updates, patches, and … operating systems (Windows/Linux), plus security software. Monitoring complex environments and troubleshooting across hardware, networks, and applications. Diagnosing issues, carrying out root-cause analysis, and implementing fixes. Managing backups, inventories, and hardware installs (yes, sometimes lifting heavy kit). Maintaining connectivity, documenting changes, and ensuring smooth operations. Must-haves: Able to work on-site at Corsham & PTP … within a close-knit team. Solid experience with Microsoft Active Directory, Group Policy, and DNS. Strong Microsoft Server skills (2012R2, 2019, Windows10). Hands-on experience with VMware vCenter and virtualised environments. Good hardware knowledge and willingness to lift/fit equipment. Nice-to-haves (not essential, but great if you bring them): Experience with More ❯
technical content that aligns to and is relevant to employers and the market Gain an Azure Fundamentals Qualification and a Microsoft 365 fundamentals qualification Get an introduction to Windows, Linux and PowerShell Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows10, AWS, Linux, PowerShell. 90% of QA apprentices More ❯
6 REGENTS WHARF, ALL SAINTS STREET, ISLINGTON, LONDON, England
RND SYSTEMS INTEGRATION LTD
technical content that aligns to and is relevant to employers and the market Gain an Azure Fundamentals Qualification and a Microsoft 365 fundamentals qualification Get an introduction to Windows, Linux and PowerShell Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows10, AWS, Linux, PowerShell. Once you have successfully More ❯
Redditch Borough Council, Town Hall, Walter Stranz Square, Redditch, Worcestershire, West Midlands, England
Bromsgrove District Council
technical content that aligns to and is relevant to employers and the market Gain an Azure Fundamentals Qualification and a Microsoft 365 fundamentals qualification Get an introduction to Windows, Linux and PowerShell Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows10, AWS, Linux, PowerShell. Future prospects: 90% of More ❯
technical content that aligns to and is relevant to employers and the market Gain an Azure Fundamentals Qualification and a Microsoft 365 fundamentals qualification Get an introduction to Windows, Linux and PowerShell Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows10, AWS, Linux, PowerShell. There is potential for More ❯
a recruitment agency HND/DipHE/NVQ level 4/degree with honours/or equivalent Skills and competency Essential Support of Microsoft Office 2010 or greater, Windows 7 or greater Familiarity with the internals of a PC/laptop Ability to diagnose various desktop and laptop issues, including operating system, TCP/IP networking, hardware component … issues Ability to follow instructions or procedures, and check own work Comfortable working independently and with others Beneficial Experience supporting Active Directory Support of Microsoft Office 2016, Visio, Windows10 Experience with Office 365 Support of Android and iPhone phones, Android and iPad tablets, and Macs Experience with automated build and deployment tools Knowledge of WindowsMore ❯
Engineer is to manage day to day activities to develop, deliver and support the infrastructure and upgrades needed to deliver this programme. You will be part of the 10 people UK ICT team but be assigned to the programme on a full-time basis. Provide technical and project management support Define, manage, track and proactively deliver technical solutions … quickly and apply them in the work environment Previous experience of supporting a school environment ?" desirable Should have the following technical skills: Microsoft Active Directory, Office 365 administration Windows10 operating system Azure Portal Microsoft Intune uniFLOW management software Meraki Access Points Knowledge of SIMS.net ?" desirable Knowledge of education applications ?" desirable The position will be based More ❯
related to web platforms or internal systems as required. Appropriate candidates will be: Keen to learn and develop new skills. Passion for IT and problem-solving. Familiarity with Windows10/11 and Microsoft 365. Strong communication and interpersonal skills. Ability to prioritise, follow instructions, and work methodically. Desirable Basic understanding of cloud computing, networking, or More ❯
Altrincham, Trafford, Greater Manchester, United Kingdom
Mech Electrics Limited
related to web platforms or internal systems as required. Appropriate candidates will be: Keen to learn and develop new skills. Passion for IT and problem-solving. Familiarity with Windows10/11 and Microsoft 365. Strong communication and interpersonal skills. Ability to prioritise, follow instructions, and work methodically. Desirable Basic understanding of cloud computing, networking, or More ❯
moves, inductions, and training – no two days are the same! What We’re Looking For 1+ year of IT support experience (or equivalent qualification). Mac OS + Windows10 wizardry , Microsoft Office 2016+, and a knack for troubleshooting. Familiarity with remote support tools (TeamViewer, ARD, RDP), Office 365 admin, and Teams. Bonus points for experience More ❯
sharing knowledge and encourages others to be responsible for cooperation and open communication Knowledge of, but not limited to: Internal and External Client facing Software O365 application suite Windows10/11 SharePoint (Client Portals) Desirable Active Directory ITIL foundation Takes responsibility for own personal development over and above formal qualifications, whilst embracing the firm's More ❯
Liverpool, Merseyside, England, United Kingdom Hybrid / WFH Options
DCS Recruitment
ll do: Provide 1st/2nd line support via phone, email, and remote tools Manage, log, and resolve incidents in line with SLAs Troubleshoot hardware/software issues (Windows, Mac, Linux) Set up new user accounts and manage updates in Active Directory & Microsoft 365 Build and deploy hardware (PCs, printers, peripherals) Liaise with third-party providers and maintain … asset records What we're looking for: 2-3 years' IT Service Desk or IT Support experience Knowledge of ITIL processes & ITSM tools (Freshservice, Jira) Strong understanding of Windows10/11, Microsoft 365, and remote support tools Basic networking skills (switches, patching) Clear communication skills and a customer-focused approach Desirable: Linux (Debian/Ubuntu … macOS/iOS device support, Microsoft InTune, Teams, Windows Server administration. Shift & Travel: This role follows a shift rota for 24/7 coverage and may require occasional travel to overseas offices. Benefits include: Pension, Death in Service (4x salary), 5% Company Bonus, Perkbox discounts If you're proactive, adaptable, and ready to grow your IT career, we More ❯
addressed. What you will do as part of the team: Provide customer service assistance for all technical enquiries, including but not limited to the maintenance and support of Windows and Mac estates, server estates, zoom/teams and video conferencing kit Resolve technical incidents, problems and service requests Provide regular customer communications and updates to incidents and service … with exposure some of the technologies below: Mac OS - Experience supporting Mac OS Experience in using a ticketing system to manage and action incidents, problems and service requests. Windows10/11 - Experience supporting Widows 10/11. Office 365 - Knowledge of Office 365 and experienced using it as an end user. Office Video … with enhanced maternity, paternity and adoption leave with family-friendly policies Provide Income protection Provide Life, disability and worldwide travel insurance Offer interest free loans of up to £10,000 after probation period Offer Gympass given access to a range of health and wellbeing gyms, classes and apps Support you in pursuing membership of professional bodies Offer More ❯
About the role As a technician 3, we are seeking a detail-oriented and technically proficient Windows 11 Deployment Engineer to support a large-scale OS migration project. You'll play a key role in upgrading end-user devices to Windows 11, ensuring minimal disruption and maximum efficiency across the organisation. Shifts: Monday to Friday (37.5 … hours) Location - City Centre 8 Surrey Street - Norwich NR1 3NG Contract Duration - 3 months Roles and Responsibilities: Lead and execute Windows 11 deployment across enterprise environments Perform pre-deployment assessments and readiness checks Configure and manage deployment tools (Intune, SCCM, Autopilot) Troubleshoot and resolve post-deployment issues Collaborate with IT support teams to ensure a smooth rollout Document … processes, configurations, and lessons learned Provide training or guidance to end users as needed Other stuff we're potentially looking for: Proven experience in Windows10/11 deployment projects Strong knowledge of Microsoft Endpoint Manager (Intune/SCCM) Familiarity with Autopilot, Group Policy, and Active Directory Experience with imaging, scripting (PowerShell), and device provisioning Excellent More ❯
hoc testing out of hours Liaise with 3rd party vendors to resolve issues Participate in the Out of hours on call service Be flexible to provide cover till 10:30pm as and when required Knowledge/Experience required: Previous Trade Floor Support experience Windows10 desktop support knowledge Knowledge of Desktop/Laptop hardware More ❯
queries on the telephone and by digital contact. Role Assist in the diagnostics and repair of hardware/software failures and user generated issues Use your knowledge of Windows and Mac OS software to troubleshoot issues and resolve them for the user, both in person and, via remote support Interact with customers in our store and answer customer … technical content that aligns to and is relevant to employers and the market Gain an Azure Fundamentals Qualification and a Microsoft 365 Fundamentals qualification Get an introduction to Windows, Linux and PowerShell Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows10, AWS, Linux, and PowerShell. 90% of QA More ❯
Unit 3, K B F House, 55 Victoria Road, Burgess Hill, England
EXTECH LTD
technical content that aligns to and is relevant to employers and the market Gain an Azure Fundamentals Qualification and a Microsoft 365 fundamentals qualification Get an introduction to Windows, Linux and PowerShell Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows10, AWS, Linux, PowerShell. You will be working More ❯
Minton Place, Victoria Street, Windsor, Berkshire, England
Golfbreaks Ltd
technical content that aligns to and is relevant to employers and the market Gain an Azure Fundamentals Qualification and a Microsoft 365 fundamentals qualification Get an introduction to Windows, Linux and PowerShell Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows10, AWS, Linux, PowerShell. The possibility of full More ❯
North West London, London, England, United Kingdom Hybrid / WFH Options
Absolute Recruit
EDR configurations Recording all activity with accurate notes, guides, and client-specific documentation About You: Background in an MSP ideally in a Service Desk environment Confident in troubleshooting Windows10/11, macOS, Office 365, Google Workspace, routers, switches, and wireless networks Awareness of IT security fundamentals and best practice Strong interpersonal skills and the ability … skills.If you’re enthusiastic about delivering excellent support and want to progress as a 1st/2nd Line Support Analyst , we’d love to hear from you.Key Skills: Windows, MacOS, Office 365, Google Workspace, Network Troubleshooting (Routers/Switches More ❯
1st and 2nd line IT service desk or similar technical role Experience using ITSM case management software Experience with remote support tools for diagnostics and troubleshooting Knowledge of Windows10, Office 365 Admin Centre, Active Directory, Windows Server, Enterprise Networks Familiarity with MS Office Suite, Anti-Virus, Print, Mobile, and Laptop/PC Hardware More ❯