The table below looks at the statistics for the Service Manager role in IT jobs advertised for the Berkshire region. Included is a guide to the average salaries offered in IT jobs that have cited Service Manager in their job title over the 3 months to 12 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
12 Feb 2016
Same period 2015 Same period 2014
Services Manager
Rank 153 134 151
Rank change year-on-year
-19 +17
Permanent jobs requiring a Service Manager 81 94 76
As % of all permanent IT jobs located in Berkshire 1.57% 1.69% 1.40%
As % of the Job Titles category 1.66% 1.76% 1.47%
Number of salaries quoted 57 69 46
Average salary £55,000 £50,000 £60,000
Average salary % change year-on-year
+10.00% -16.66%
90% offered a salary of more than £37,500 £35,000 £42,500
10% offered a salary of more than £68,500 £66,000 £65,000
UK excluding London average salary £47,500 £47,500 £50,000
% change year-on-year
- -5.00%
Service Manager
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Berkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Berkshire
Permanent IT job ads with a match in the
Job Titles category
4890 5327 5184
As % of all permanent IT jobs located in Berkshire 94.88% 95.93% 95.75%
Number of salaries quoted 3997 3957 3809
Average salary £48,000 £45,000 £45,000
Average salary % change year-on-year
+6.66% -
90% offered a salary of more than £27,500 £25,000 £26,500
10% offered a salary of more than £68,000 £65,000 £65,000
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

Service Manager
Jobs Demand Trend in Berkshire

This chart provides a 3-month moving total of permanent IT jobs citing Service Manager in the job title across the Berkshire region as a proportion of the total demand within the Job Titles category.

Service Manager Jobs Demand Trend in Berkshire

Service Manager
Salary Trend in Berkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Manager across the Berkshire region.

Service Manager Salary Trend in Berkshire

Service Manager
Salary Histogram in Berkshire

This chart provides a salary histogram for IT jobs citing Service Manager across the Berkshire region over the 3 months to 12 February 2016.

Service Manager Salary Histogram in Berkshire

Service Manager
Job Locations in Berkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Manager within the Berkshire region over the 3 months to 12 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Reading -13 33 £50,000 -4.76% 10
Maidenhead -7 7 £70,000 +16.66% 1
Wokingham - 7 £62,500 - 1
Slough +4 5 £70,000 +60.00% 4
Bracknell +3 5 £35,000 -20.00% 1
Service Manager
South East

Service Manager
Top 30 Related IT Skills in Berkshire

For the 6 months to 12 February 2016, IT jobs across the Berkshire region that cited Service Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Manager in their job title.

1 81 (57.45%) Service Delivery
2 65 (46.10%) ITIL
3 39 (27.66%) Supplier Management
4 38 (26.95%) Service Management
5 31 (21.99%) Incident Management
6 30 (21.28%) SLA
7 28 (19.86%) Telecoms
7 28 (19.86%) Finance
8 26 (18.44%) Project Management
9 25 (17.73%) Stakeholder Management
10 20 (14.18%) Change Management
11 18 (12.77%) Cisco
11 18 (12.77%) Continuous Improvement
12 16 (11.35%) Logistics
13 15 (10.64%) PRINCE2
13 15 (10.64%) Analytical Skills
14 14 (9.93%) Operations Management
15 13 (9.22%) PMI Certification
15 13 (9.22%) ITIL V3
16 12 (8.51%) Problem Management
16 12 (8.51%) SAP
17 11 (7.80%) Business Analysis
17 11 (7.80%) Degree
17 11 (7.80%) ITIL Certification
17 11 (7.80%) PMI
17 11 (7.80%) Data Centre
17 11 (7.80%) Presales
18 10 (7.09%) SaaS
19 9 (6.38%) Business Continuity
19 9 (6.38%) LAN

Service Manager
Top Related IT Skills in Berkshire by Category

For the 6 months to 12 February 2016, IT jobs across the Berkshire region that cited Service Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 4 (2.84%) Skype for Business
Applications
1 2 (1.42%) MS PowerPoint
2 1 (0.71%) MS Excel
2 1 (0.71%) MS Office
Business Applications
1 3 (2.13%) SAP CO
1 3 (2.13%) SAP FI
1 3 (2.13%) SAP FI/CO
1 3 (2.13%) SAP SRM
Cloud Services
1 10 (7.09%) SaaS
2 3 (2.13%) Office 365
3 2 (1.42%) IaaS
3 2 (1.42%) IBM PureFlex
3 2 (1.42%) PaaS
Communications & Networking
1 9 (6.38%) LAN
2 8 (5.67%) Firewall
2 8 (5.67%) WAN
3 7 (4.96%) DHCP
4 6 (4.26%) Cisco IPT
4 6 (4.26%) Unified Communications
5 3 (2.13%) PSTN
5 3 (2.13%) Skype
5 3 (2.13%) Wi-Fi
6 2 (1.42%) 3G
6 2 (1.42%) 4G
6 2 (1.42%) Cisco ASA
6 2 (1.42%) Cisco Nexus
6 2 (1.42%) Wireless
7 1 (0.71%) Cisco Wireless
7 1 (0.71%) DSL
7 1 (0.71%) DWDM
Database & Business Intelligence
1 6 (4.26%) Big Data
2 4 (2.84%) GIS
3 3 (2.13%) SAP BI
3 3 (2.13%) SAP BW
4 2 (1.42%) Oracle Database
4 2 (1.42%) Relational Database
General
1 28 (19.86%) Finance
1 28 (19.86%) Telecoms
2 6 (4.26%) Billing
3 3 (2.13%) Marketing
4 2 (1.42%) Retail
5 1 (0.71%) Manufacturing
5 1 (0.71%) Spanish Language
Miscellaneous
1 15 (10.64%) Analytical Skills
2 11 (7.80%) Data Centre
2 11 (7.80%) PMI
3 8 (5.67%) Security Operations Centre
4 6 (4.26%) Management Information System
5 4 (2.84%) FMCG
5 4 (2.84%) NGOSS
5 4 (2.84%) Smart Meter
6 3 (2.13%) Statistics
7 2 (1.42%) User Experience
8 1 (0.71%) Copywriting
8 1 (0.71%) Driving Licence
8 1 (0.71%) Mobile App
8 1 (0.71%) Private Cloud
8 1 (0.71%) Public Cloud
Operating Systems
1 8 (5.67%) Unix
2 7 (4.96%) Linux
2 7 (4.96%) Windows
Processes & Methodologies
1 81 (57.45%) Service Delivery
2 65 (46.10%) ITIL
3 39 (27.66%) Supplier Management
4 38 (26.95%) Service Management
5 31 (21.99%) Incident Management
6 26 (18.44%) Project Management
7 25 (17.73%) Stakeholder Management
8 20 (14.18%) Change Management
9 18 (12.77%) Continuous Improvement
10 16 (11.35%) Logistics
11 15 (10.64%) PRINCE2
12 14 (9.93%) Operations Management
13 13 (9.22%) ITIL V3
14 12 (8.51%) Problem Management
15 11 (7.80%) Business Analysis
15 11 (7.80%) Presales
16 9 (6.38%) Business Continuity
16 9 (6.38%) Stakeholder Engagement
17 8 (5.67%) Competitor Analysis
17 8 (5.67%) Security Operations
Programming Languages
1 6 (4.26%) C
Qualifications
1 13 (9.22%) PMI Certification
2 11 (7.80%) Degree
2 11 (7.80%) ITIL Certification
3 5 (3.55%) PRINCE2 Certification
4 4 (2.84%) CITP
4 4 (2.84%) ISACA
5 2 (1.42%) PMP
5 2 (1.42%) SC Cleared
5 2 (1.42%) Security Cleared
6 1 (0.71%) APMP
6 1 (0.71%) CISSP
6 1 (0.71%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 30 (21.28%) SLA
2 5 (3.55%) ISO/IEC 27001
3 4 (2.84%) ISO 9001
4 2 (1.42%) COBIT
4 2 (1.42%) Sarbanes-Oxley
5 1 (0.71%) QA
System Software
1 2 (1.42%) Active Directory
Systems Management
1 4 (2.84%) Cisco UCCE
2 1 (0.71%) Cisco CUCM
2 1 (0.71%) EMC NetWorker
Vendors
1 18 (12.77%) Cisco
2 12 (8.51%) SAP
3 8 (5.67%) IBM
4 7 (4.96%) Aruba
4 7 (4.96%) CheckPoint
5 6 (4.26%) HP
5 6 (4.26%) Riverbed
6 5 (3.55%) Microsoft
6 5 (3.55%) Remedy
7 4 (2.84%) Huawei
7 4 (2.84%) Oracle
8 2 (1.42%) Alcatel-Lucent
8 2 (1.42%) BT
8 2 (1.42%) CA
8 2 (1.42%) Ericsson
8 2 (1.42%) NetApp
8 2 (1.42%) Nokia
8 2 (1.42%) Sony
8 2 (1.42%) Sun
8 2 (1.42%) ZTE
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