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This section looks at the demand for the 2nd Line Support role in IT contracts within the Birmingham region compared to all other Job Titles we currently track. Included is a guide to the contractor rates offered in IT jobs that have cited 2nd Line Support in their job title over the 3 months to 25 July 2008 with a comparison to the same period last year.

 Second Line Support
Location
3 months to 25 Jul 2008Same period last year
Rank4347
Rank change on same period last yearUp+4
Matching contract IT job ads923
As % of all UK contract IT job ads sampled0.012 %0.023 %
As % of the category below1.345 %2.378 %
Daily rates quoted01
Average minimum daily rate-£80
Average daily rate-£85
% change on same period last year-
Average maximum daily rate-£90
UK excluding London average daily rate£166£158
% change on same period last year+4.80 %
Hourly rates quoted414
Average minimum hourly rate£12.60£15.63
Average hourly rate£13.22£16.65
% change on same period last year-20.59 %
Average maximum hourly rate£13.85£17.67
UK excluding London average hourly rate£15.25£15.82
% change on same period last year-3.57 %
Birmingham IT Contractor Job Market, Job TitlesJob Titles
Birmingham
Matching contract IT job ads669967
As % of all UK contract IT job ads sampled0.892 %0.978 %
Daily rates quoted164207
Average minimum daily rate£307£339
Average daily rate£331£357
% change on same period last year-7.50 %
Average maximum daily rate£354£375
UK excluding London average daily rate£357£353
% change on same period last year+1.09 %
Hourly rates quoted56137
Average minimum hourly rate£18.13£16.39
Average hourly rate£19.41£17.40
% change on same period last year+11.54 %
Average maximum hourly rate£20.70£18.42
UK excluding London average hourly rate£23.51£25.99
% change on same period last year-9.54 %
2nd Line Support West Midlands2nd Line Support
West Midlands

We calculate average IT contractor rates directly from the figures quoted and do not attempt to derive hourly rates from daily rates or vice versa.

2nd Line Support
Demand Trend

The chart provides a 3-month moving total beginning in 2004 of IT contractor jobs citing 2nd Line Support across the Birmingham region as a proportion of the total demand within the Job Titles category.

Birmingham 2nd Line Support Demand Trend

2nd Line Support
Daily Rate Trend

The chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 2nd Line Support across the Birmingham region.

Birmingham 2nd Line Support Daily Rate Trend

2nd Line Support
Hourly Rate Trend

The chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 2nd Line Support across the Birmingham region.

Birmingham 2nd Line Support Hourly Rate Trend

2nd Line Support
Hourly Rate Histogram

The chart provides a histogram of hourly rates quoted in contract IT jobs citing 2nd Line Support across the Birmingham region over the 3 months to 25 July 2008.

Birmingham 2nd Line Support Hourly Rate Histogram

2nd Line Support
Top 30 Related IT Skills

For the 6 months to 25 July 2008, IT contractor jobs across the Birmingham region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support in their job title.

121 (56.76 %)Windows
211 (29.73 %)Microsoft
211 (29.73 %)Active Directory
36 (16.22 %)Citrix
36 (16.22 %)NHS
36 (16.22 %)MS Office
45 (13.51 %)Exchange Server 2003
54 (10.81 %)Windows 2000
54 (10.81 %)MS Excel
54 (10.81 %)MS Exchange
54 (10.81 %)Novell
54 (10.81 %)HP
63 (8.108 %)Systems Management Server (SMS)
63 (8.108 %)SAP
72 (5.405 %)SAP Implementation
72 (5.405 %)Lotus Notes
72 (5.405 %)Windows XP
72 (5.405 %)TCP/IP
72 (5.405 %)DNS
72 (5.405 %)SLA
72 (5.405 %)Cisco
72 (5.405 %)Windows Server 2003
72 (5.405 %)Lotus
81 (2.703 %)JD Edwards
81 (2.703 %)Microsoft Certification
81 (2.703 %)Dell
81 (2.703 %)Intranet
81 (2.703 %)MOM
81 (2.703 %)Thin Client
81 (2.703 %)SAP FI

2nd Line Support
Top Related IT Skills by Category

For the 6 months to 25 July 2008, IT contractor jobs across the Birmingham region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Birmingham IT Contractor Job Market, Application PlatformsApplication Platforms
15 (13.51 %)Exchange Server 2003
24 (10.81 %)MS Exchange
32 (5.405 %)Lotus Notes
41 (2.703 %)GroupWise
Birmingham IT Contractor Job Market, ApplicationsApplications
16 (16.22 %)MS Office
24 (10.81 %)MS Excel
31 (2.703 %)MS PowerPoint
Birmingham IT Contractor Job Market, Business ApplicationsBusiness Applications
11 (2.703 %)SAP FI
11 (2.703 %)SAP FI/CO
11 (2.703 %)SAP CO
Birmingham IT Contractor Job Market, Communications & NetworkingCommunications & Networking
12 (5.405 %)TCP/IP
12 (5.405 %)DNS
21 (2.703 %)Intranet
21 (2.703 %)SMTP
Birmingham IT Contractor Job Market, GeneralGeneral
11 (2.703 %)Back Office
11 (2.703 %)Telecoms
11 (2.703 %)Legal
11 (2.703 %)Manufacturing
11 (2.703 %)Insurance
Birmingham IT Contractor Job Market, MiscellaneousMiscellaneous
16 (16.22 %)NHS
21 (2.703 %)Thin Client
21 (2.703 %)Clustering
21 (2.703 %)PDA
21 (2.703 %)Fat Client
Birmingham IT Contractor Job Market, Operating SystemsOperating Systems
121 (56.76 %)Windows
24 (10.81 %)Windows 2000
32 (5.405 %)Windows XP
32 (5.405 %)Windows Server 2003
41 (2.703 %)NetWare
Birmingham IT Contractor Job Market, Processes & MethodologiesProcesses & Methodologies
12 (5.405 %)SAP Implementation
21 (2.703 %)ITIL
21 (2.703 %)CRM
Birmingham IT Contractor Job Market, Programming LanguagesProgramming Languages
11 (2.703 %)C
Birmingham IT Contractor Job Market, QualificationsQualifications
11 (2.703 %)MCP
11 (2.703 %)Microsoft Certification
Birmingham IT Contractor Job Market, Quality Assurance & ComplianceQuality Assurance & Compliance
12 (5.405 %)SLA
Birmingham IT Contractor Job Market, System SoftwareSystem Software
111 (29.73 %)Active Directory
21 (2.703 %)Citrix Presentation Server
21 (2.703 %)VMware Infrastructure
Birmingham IT Contractor Job Market, Systems ManagementSystems Management
13 (8.108 %)Systems Management Server (SMS)
21 (2.703 %)DameWare
21 (2.703 %)HP Data Protector
21 (2.703 %)MOM
Birmingham IT Contractor Job Market, VendorsVendors
111 (29.73 %)Microsoft
26 (16.22 %)Citrix
34 (10.81 %)Novell
34 (10.81 %)HP
43 (8.108 %)SAP
52 (5.405 %)Cisco
52 (5.405 %)Lotus
61 (2.703 %)JD Edwards
61 (2.703 %)Symantec
61 (2.703 %)Remedy
61 (2.703 %)VMware
61 (2.703 %)Altiris
61 (2.703 %)IBM
61 (2.703 %)Dell
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