The first table below looks at the demand for the 2nd Line Support role in IT contracts advertised for the Birmingham region. Included is a guide to the average contractor rates offered in IT contracts that have cited 2nd Line Support in their job title over the 3 months to 1 August 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Birmingham region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
1 Aug 2014
Same period 2013 Same period 2012
Second Line Support
Rank 49 48 50
Rank change year-on-year
-1 +2
Contract jobs requiring a 2nd Line Support 11 11 7
As % of all contract IT jobs located in Birmingham 1.53% 1.78% 1.06%
As % of the Job Titles category 1.69% 1.94% 1.11%
Number of daily rates quoted 3 2 5
Average daily rate
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£150 £123 £140
Average daily rate % change year-on-year
+22.44% -12.50%
UK excluding London average daily rate £163 £150 £140
% change year-on-year
+8.33% +7.14%
Number of hourly rates quoted 6 5 2
Average hourly rate £11.85 £16.50 £13.75
Average hourly rate % change year-on-year
-28.18% +20.00%
90% offered a hourly rate of more than £10.88 £16.00 £12.75
10% offered a hourly rate of more than £13.75 £16.50 £14.75
UK excluding London average hourly rate £14.50 £15.10 £14.80
% change year-on-year
-3.98% +2.04%
Job Titles Category
Birmingham
Contract IT job ads with a match in the
Job Titles category
649 567 633
As % of all contract IT jobs located in Birmingham 90.39% 91.60% 96.20%
Number of daily rates quoted 379 326 328
Average daily rate £350 £350 £325
Average daily rate % change year-on-year
- +7.69%
90% offered a daily rate of more than £200 £225 £150
10% offered a daily rate of more than £500 £513 £425
UK excluding London average daily rate £350 £350 £350
Number of hourly rates quoted 35 22 28
Average hourly rate £12.50 £16.00 £15.00
Average hourly rate % change year-on-year
-21.87% +6.66%
90% offered a hourly rate of more than £10.68 £11.06 £11.50
10% offered a hourly rate of more than £25.00 £37.00 £33.00
UK excluding London average hourly rate £16.50 £17.00 £18.50
% change year-on-year
-2.94% -8.10%
2nd Line Support
West Midlands

2nd Line Support
Jobs Demand Trend in Birmingham

This chart provides a 3-month moving total of IT contractor jobs citing 2nd Line Support in the job title across the Birmingham region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in Birmingham

2nd Line Support
Daily Rate Trend in Birmingham

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 2nd Line Support across the Birmingham region.

2nd Line Support Daily Rate Trend in Birmingham

2nd Line Support
Hourly Rate Trend in Birmingham

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 2nd Line Support across the Birmingham region.

2nd Line Support Hourly Rate Trend in Birmingham

2nd Line Support
Top 30 Related IT Skills in Birmingham

For the 6 months to 1 August 2014, IT contractor jobs across the Birmingham region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support in their job title.

1 12 (70.59%) Windows
2 11 (64.71%) Microsoft
3 9 (52.94%) Active Directory
3 9 (52.94%) Windows 7
4 7 (41.18%) Lotus
4 7 (41.18%) IBM Notes
4 7 (41.18%) MS Excel
5 6 (35.29%) Windows XP
5 6 (35.29%) WAN
5 6 (35.29%) TCP/IP
6 5 (29.41%) ADSL
6 5 (29.41%) Service Delivery
7 4 (23.53%) Windows Server 2008
7 4 (23.53%) DHCP
7 4 (23.53%) MS Exchange
7 4 (23.53%) MS Office
7 4 (23.53%) ITIL
8 3 (17.65%) Blackberry
8 3 (17.65%) Citrix
8 3 (17.65%) DNS
8 3 (17.65%) Firewall
9 2 (11.76%) Back Office
9 2 (11.76%) Change Management
9 2 (11.76%) Windows Vista
9 2 (11.76%) Windows Server 2012
9 2 (11.76%) Incident Management
9 2 (11.76%) Cisco
9 2 (11.76%) VPN
9 2 (11.76%) ERP
9 2 (11.76%) HP

2nd Line Support
Top Related IT Skills in Birmingham by Category

For the 6 months to 1 August 2014, IT contractor jobs across the Birmingham region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 7 (41.18%) IBM Notes
2 4 (23.53%) MS Exchange
3 1 (5.88%) Exchange Server 2010
Applications
1 7 (41.18%) MS Excel
2 4 (23.53%) MS Office
Communications & Networking
1 6 (35.29%) WAN
1 6 (35.29%) TCP/IP
2 5 (29.41%) ADSL
3 4 (23.53%) DHCP
4 3 (17.65%) DNS
4 3 (17.65%) Firewall
5 2 (11.76%) VPN
6 1 (5.88%) LAN
6 1 (5.88%) VLAN
General
1 2 (11.76%) Back Office
Miscellaneous
1 3 (17.65%) Blackberry
2 1 (5.88%) iPad
Operating Systems
1 12 (70.59%) Windows
2 9 (52.94%) Windows 7
3 6 (35.29%) Windows XP
4 4 (23.53%) Windows Server 2008
5 2 (11.76%) Windows Vista
5 2 (11.76%) Windows Server 2012
6 1 (5.88%) Windows 8
6 1 (5.88%) Android
6 1 (5.88%) Windows Mobile
Processes & Methodologies
1 5 (29.41%) Service Delivery
2 4 (23.53%) ITIL
3 2 (11.76%) Change Management
3 2 (11.76%) Incident Management
3 2 (11.76%) ERP
3 2 (11.76%) Configuration Management
3 2 (11.76%) Project Management
3 2 (11.76%) Service Management
4 1 (5.88%) ITIL V3
Qualifications
1 1 (5.88%) CCNP
1 1 (5.88%) CCNA
1 1 (5.88%) Cisco Certification
1 1 (5.88%) Microsoft Certification
1 1 (5.88%) MCSE
1 1 (5.88%) SC Cleared
1 1 (5.88%) DV Cleared
1 1 (5.88%) Security Cleared
System Software
1 9 (52.94%) Active Directory
Systems Management
1 1 (5.88%) DameWare
1 1 (5.88%) NetBackup
Vendors
1 11 (64.71%) Microsoft
2 7 (41.18%) Lotus
3 3 (17.65%) Citrix
4 2 (11.76%) Cisco
4 2 (11.76%) HP
5 1 (5.88%) Symantec
5 1 (5.88%) VMware
Birmingham
Hays IT - Uk Posting account
Rate: £14.00 per hour
Posted: 15 days ago