The statistics below represent IT contracts advertised across the Birmingham region that had 2nd Line Support featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 27 September 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
27 Sep 2016
Same period 2015 Same period 2014
Second Line Support
Rank 58 55 51
Rank change year-on-year
-3 -4
Contract jobs requiring a 2nd Line Support 8 4 11
As % of all contract IT jobs located in Birmingham 1.04% 0.56% 1.43%
As % of the Job Titles category 1.08% 0.58% 1.50%
Number of daily rates quoted 2 1 5
Median daily rate £140 £220 £130
Median daily rate % change year-on-year
-36.36% +69.23%
90% offered a daily rate of more than £132 £220 £104
10% offered a daily rate of more than £148 £220 £225
UK excluding London median daily rate £150 £160 £160
% change year-on-year
-6.25% -
Number of hourly rates quoted 4 1 4
Median hourly rate £17.75 £10.15 £12.75
Median hourly rate % change year-on-year
+74.87% -20.39%
90% offered a hourly rate of more than £13.48 £10.15 £11.45
10% offered a hourly rate of more than £18.70 £10.15 £13.00
UK excluding London median hourly rate £15.00 £15.00 £15.00
2nd Line Support
West Midlands

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Birmingham region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Birmingham
Contract IT job ads with a match in the
Job Titles category
739 688 735
As % of all contract IT jobs located in Birmingham 96.48% 96.63% 95.45%
Number of daily rates quoted 465 431 408
Median daily rate £388 £375 £350
Median daily rate % change year-on-year
+3.33% +7.14%
90% offered a daily rate of more than £250 £245 £180
10% offered a daily rate of more than £545 £500 £475
UK excluding London median daily rate £390 £380 £350
% change year-on-year
+2.63% +8.57%
Number of hourly rates quoted 33 32 42
Median hourly rate £15.00 £15.00 £20.00
Median hourly rate % change year-on-year
- -25.00%
90% offered a hourly rate of more than £10.60 £11.00 £12.00
10% offered a hourly rate of more than £18.00 £42.50 £27.50
UK excluding London median hourly rate £16.50 £17.33 £16.50
% change year-on-year
-4.78% +5.03%

2nd Line Support
Jobs Demand Trend in Birmingham

The demand trend of IT contracts across the Birmingham region that featured 2nd Line Support in the job title.

2nd Line Support Jobs Demand Trend in Birmingham

2nd Line Support
Daily Rate Trend in Birmingham

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 2nd Line Support across the Birmingham region.

2nd Line Support Daily Rate Trend in Birmingham

2nd Line Support
Hourly Rate Trend in Birmingham

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 2nd Line Support across the Birmingham region.

2nd Line Support Hourly Rate Trend in Birmingham

2nd Line Support Skill Set
Top 30 Related IT Skills in Birmingham

For the 6 months to 27 September 2016, 2nd Line Support contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Birmingham region featuring 2nd Line Support in the job title.

1 10 (71.43%) Windows
2 8 (57.14%) Active Directory
3 5 (35.71%) MS Office
3 5 (35.71%) Microsoft
4 4 (28.57%) Windows 7
4 4 (28.57%) Windows 8
5 3 (21.43%) Finance
5 3 (21.43%) German Language
5 3 (21.43%) Avaya
5 3 (21.43%) Office 365
6 2 (14.29%) Smartphone
6 2 (14.29%) Incident Management
6 2 (14.29%) Windows Server
6 2 (14.29%) Lotus
6 2 (14.29%) VPN
6 2 (14.29%) Citrix
6 2 (14.29%) SLA
6 2 (14.29%) IBM Notes
6 2 (14.29%) Windows XP
7 1 (7.14%) Junos
7 1 (7.14%) Apple iOS
7 1 (7.14%) Skype for Business
7 1 (7.14%) Health Informatics
7 1 (7.14%) Windows Server 2012
7 1 (7.14%) Mobile App
7 1 (7.14%) MobileIron
7 1 (7.14%) Coaching
7 1 (7.14%) Analytical Skills
7 1 (7.14%) BYOD
7 1 (7.14%) Ticket Management

2nd Line Support Skill Set
Top Related IT Skills in Birmingham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (14.29%) IBM Notes
2 1 (7.14%) IBM Domino
2 1 (7.14%) Skype for Business
Applications
1 5 (35.71%) MS Office
2 1 (7.14%) MS Excel
2 1 (7.14%) MS PowerPoint
2 1 (7.14%) MS Project
2 1 (7.14%) MS Visio
Business Applications
1 1 (7.14%) Dynamics CRM
Cloud Services
1 3 (21.43%) Office 365
Communications & Networking
1 2 (14.29%) VPN
2 1 (7.14%) DNS
2 1 (7.14%) Firewall
2 1 (7.14%) Internet
2 1 (7.14%) Junos
2 1 (7.14%) LAN
2 1 (7.14%) TCP/IP
2 1 (7.14%) WAN
General
1 3 (21.43%) Finance
1 3 (21.43%) German Language
2 1 (7.14%) Banking
2 1 (7.14%) Marketing
2 1 (7.14%) Private Banking
2 1 (7.14%) Retail
2 1 (7.14%) Retail Banking
Miscellaneous
1 2 (14.29%) Smartphone
2 1 (7.14%) Analytical Skills
2 1 (7.14%) Blackberry
2 1 (7.14%) BYOD
2 1 (7.14%) Health Informatics
2 1 (7.14%) Informatics
2 1 (7.14%) Mainframe
2 1 (7.14%) Mobile App
2 1 (7.14%) RSA SecurID
2 1 (7.14%) Virtual Team
Operating Systems
1 10 (71.43%) Windows
2 4 (28.57%) Windows 7
2 4 (28.57%) Windows 8
3 2 (14.29%) Windows Server
3 2 (14.29%) Windows XP
4 1 (7.14%) Android
4 1 (7.14%) Apple iOS
4 1 (7.14%) Mac OS X
4 1 (7.14%) Windows 10
4 1 (7.14%) Windows Server 2008
4 1 (7.14%) Windows Server 2012
Processes & Methodologies
1 2 (14.29%) Incident Management
2 1 (7.14%) Asset Management
2 1 (7.14%) Change Management
2 1 (7.14%) Coaching
2 1 (7.14%) CRM
2 1 (7.14%) Data Protection
2 1 (7.14%) Desktop Virtualisation
2 1 (7.14%) Disaster Recovery
2 1 (7.14%) Investment Management
2 1 (7.14%) ITIL
2 1 (7.14%) Problem Management
2 1 (7.14%) Resource Management
2 1 (7.14%) Service Delivery
2 1 (7.14%) Service Management
2 1 (7.14%) Ticket Management
2 1 (7.14%) Virtual Team Management
2 1 (7.14%) Wealth Management
2 1 (7.14%) Workflow
Qualifications
1 1 (7.14%) MCSE
1 1 (7.14%) Microsoft Certification
Quality Assurance & Compliance
1 2 (14.29%) SLA
System Software
1 8 (57.14%) Active Directory
Systems Management
1 1 (7.14%) SCCM
Vendors
1 5 (35.71%) Microsoft
2 3 (21.43%) Avaya
3 2 (14.29%) Citrix
3 2 (14.29%) Lotus
4 1 (7.14%) Apple
4 1 (7.14%) MobileIron
4 1 (7.14%) Sophos