The table below looks at the statistics for Incident Management skills in IT contracts advertised for the Birmingham region. Included is a guide to the average contractor rates offered in IT contracts that have cited Incident Management over the 3 months to 27 April 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
27 Apr 2015
Same period 2014 Same period 2013
Incident Management
Rank 54 49 45
Rank change year-on-year
-5 -4
Contract jobs citing Incident Management 13 9 5
As % of all contract IT jobs located in Birmingham 1.61% 1.50% 1.00%
As % of the Processes & Methodologies category 2.26% 2.28% 1.42%
Number of daily rates quoted 5 3 4
Average daily rate
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£365 £650 £200
Average daily rate % change year-on-year
-43.84% +225.00%
UK excluding London average daily rate £316 £328 £275
% change year-on-year
-3.51% +19.09%
Number of hourly rates quoted 1 1 1
Average hourly rate £9.00 £30.00 £11.76
Average hourly rate % change year-on-year
-70.00% +155.21%
UK excluding London average hourly rate £14.50 £20.25 £13.25
% change year-on-year
-28.39% +52.83%
Incident Management
West Midlands

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Birmingham region.

Processes & Methodologies Category
Birmingham
Contract IT job ads with a match in the
Processes & Methodologies category
574 394 353
As % of all contract IT jobs located in Birmingham 71.04% 65.56% 70.46%
Number of daily rates quoted 387 231 189
Average daily rate £385 £400 £353
Average daily rate % change year-on-year
-3.75% +13.39%
90% offered a daily rate of more than £263 £250 £218
10% offered a daily rate of more than £500 £500 £475
UK excluding London average daily rate £390 £375 £362
% change year-on-year
+4.00% +3.73%
Number of hourly rates quoted 13 12 16
Average hourly rate £14.50 £25.88 £15.00
Average hourly rate % change year-on-year
-43.96% +72.50%
90% offered a hourly rate of more than £9.00 £10.40 £10.76
10% offered a hourly rate of more than £23.55 £31.00 £37.00
UK excluding London average hourly rate £30.20 £31.00 £32.00
% change year-on-year
-2.58% -3.12%

Incident Management
Jobs Demand Trend in Birmingham

This chart provides a 3-month moving total of IT contractor jobs citing Incident Management across the Birmingham region as a proportion of the total demand within the Processes & Methodologies category.

Incident Management Jobs Demand Trend in Birmingham

Incident Management
Daily Rate Trend in Birmingham

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Incident Management across the Birmingham region.

Incident Management Daily Rate Trend in Birmingham

Incident Management
Daily Rate Histogram in Birmingham

This chart provides a histogram of daily rates quoted in contract IT jobs citing Incident Management across the Birmingham region over the 3 months to 27 April 2015.

Incident Management Daily Rate Histogram in Birmingham

Incident Management
Hourly Rate Trend in Birmingham

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Incident Management across the Birmingham region.

Incident Management Hourly Rate Trend in Birmingham

Incident Management
Top 30 Related IT Skills in Birmingham

For the 6 months to 27 April 2015, IT contractor jobs across the Birmingham region citing Incident Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Incident Management.

1 22 (68.75%) ITIL
2 11 (34.38%) Problem Management
3 9 (28.13%) Windows
4 7 (21.88%) Root Cause Analysis
5 6 (18.75%) QA
5 6 (18.75%) Analytical Skills
6 5 (15.63%) Time Management
7 4 (12.50%) Service Delivery
7 4 (12.50%) Windows 7
7 4 (12.50%) Continuous Improvement
8 3 (9.38%) Banking
8 3 (9.38%) Change Management
8 3 (9.38%) Microsoft
8 3 (9.38%) Remedy
8 3 (9.38%) Windows XP
8 3 (9.38%) SLA
9 2 (6.25%) Cisco
9 2 (6.25%) VPN
9 2 (6.25%) WAN
9 2 (6.25%) ISO 9001
9 2 (6.25%) Citrix
9 2 (6.25%) LAN
9 2 (6.25%) Visual Studio
9 2 (6.25%) ASP.NET
9 2 (6.25%) C#
9 2 (6.25%) JavaScript
9 2 (6.25%) .NET
9 2 (6.25%) MVC
9 2 (6.25%) Telecoms
9 2 (6.25%) Manufacturing

Incident Management
Top Related IT Skills in Birmingham by Category

For the 6 months to 27 April 2015, IT contractor jobs across the Birmingham region citing Incident Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Incident Management. Up to 20 skills are shown per category.

Application Platforms
1 1 (3.13%) MS Exchange
Applications
1 1 (3.13%) MS Office
Business Applications
1 1 (3.13%) assyst
1 1 (3.13%) Remedy ITSM
1 1 (3.13%) Remedy AR System
Communications & Networking
1 2 (6.25%) VPN
1 2 (6.25%) LAN
1 2 (6.25%) WAN
2 1 (3.13%) Ethernet
2 1 (3.13%) RIP
2 1 (3.13%) TCP/IP
2 1 (3.13%) PSTN
2 1 (3.13%) SDH
2 1 (3.13%) ADSL
2 1 (3.13%) Broadband
2 1 (3.13%) ISDN
2 1 (3.13%) SSL
2 1 (3.13%) Internet
2 1 (3.13%) 3G
2 1 (3.13%) MPLS
2 1 (3.13%) OSPF
2 1 (3.13%) BGP
2 1 (3.13%) DSLAM
2 1 (3.13%) DSL
2 1 (3.13%) EIGRP
Database & Business Intelligence
1 1 (3.13%) SQL Server
1 1 (3.13%) Data Warehouse
Development Applications
1 2 (6.25%) Visual Studio
1 2 (6.25%) Team Foundation Server
General
1 3 (9.38%) Banking
2 2 (6.25%) Local Government
2 2 (6.25%) Telecoms
2 2 (6.25%) Manufacturing
3 1 (3.13%) Finance
3 1 (3.13%) French Language
Job Titles
1 11 (34.38%) Analyst
2 7 (21.88%) Incident Manager
3 5 (15.63%) Service Desk Analyst
3 5 (15.63%) Incident Analyst
3 5 (15.63%) Support Analyst
3 5 (15.63%) Service Analyst
4 4 (12.50%) Senior Analyst
4 4 (12.50%) Senior Support Analyst
4 4 (12.50%) Senior Incident Analyst
4 4 (12.50%) Major Incident Manager
5 2 (6.25%) Team Leader
5 2 (6.25%) Service Desk Manager
5 2 (6.25%) Developer
5 2 (6.25%) Service Manager
5 2 (6.25%) Help Desk Analyst
5 2 (6.25%) Web Developer
6 1 (3.13%) Consultant
6 1 (3.13%) Network Engineer
6 1 (3.13%) Support Engineer
6 1 (3.13%) Infrastructure Analyst
Libraries, Frameworks & Software Standards
1 2 (6.25%) .NET
1 2 (6.25%) ASP.NET
1 2 (6.25%) jQuery
1 2 (6.25%) ASP.NET MVC
Miscellaneous
1 6 (18.75%) Analytical Skills
2 2 (6.25%) Statistics
2 2 (6.25%) Life Science
3 1 (3.13%) User Experience
Operating Systems
1 9 (28.13%) Windows
2 4 (12.50%) Windows 7
3 3 (9.38%) Windows XP
4 2 (6.25%) Windows Server 2012
5 1 (3.13%) Windows Server 2008
5 1 (3.13%) UNIX
Processes & Methodologies
1 22 (68.75%) ITIL
2 11 (34.38%) Problem Management
3 7 (21.88%) Root Cause Analysis
4 5 (15.63%) Time Management
5 4 (12.50%) Service Delivery
5 4 (12.50%) Continuous Improvement
6 3 (9.38%) Change Management
7 2 (6.25%) MVC
7 2 (6.25%) Stakeholder Management
7 2 (6.25%) Scrum
7 2 (6.25%) Agile Software Development
7 2 (6.25%) ITIL V3
7 2 (6.25%) People Management
8 1 (3.13%) Kalman Filter
8 1 (3.13%) Resilience Testing
8 1 (3.13%) Mentoring
8 1 (3.13%) Logistics
8 1 (3.13%) Supplier Management
8 1 (3.13%) Capacity Planning
8 1 (3.13%) Stakeholder Engagement
Programming Languages
1 2 (6.25%) C#
1 2 (6.25%) JavaScript
Qualifications
1 2 (6.25%) Security Cleared
2 1 (3.13%) CCNP
2 1 (3.13%) CCIP
2 1 (3.13%) CCNA
2 1 (3.13%) Cisco Certification
2 1 (3.13%) SC Cleared
2 1 (3.13%) BC Cleared
Quality Assurance & Compliance
1 6 (18.75%) QA
2 3 (9.38%) SLA
3 2 (6.25%) ISO 9001
System Software
1 1 (3.13%) Active Directory
1 1 (3.13%) ProxySG
1 1 (3.13%) VMware Infrastructure
Systems Management
1 1 (3.13%) Backup Exec
Vendors
1 3 (9.38%) Remedy
1 3 (9.38%) Microsoft
2 2 (6.25%) Cisco
2 2 (6.25%) Citrix
3 1 (3.13%) Alcatel-Lucent
3 1 (3.13%) BMC
3 1 (3.13%) Lotus
3 1 (3.13%) CheckPoint
3 1 (3.13%) BT
3 1 (3.13%) Cramer
3 1 (3.13%) VMware
3 1 (3.13%) Blue Coat
3 1 (3.13%) F5
3 1 (3.13%) Sun
3 1 (3.13%) HP