The table below looks at the statistics for Incident Management skills in IT contracts advertised for the Birmingham region. Included is a guide to the average contractor rates offered in IT contracts that have cited Incident Management over the 3 months to 22 May 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
22 May 2015
Same period 2014 Same period 2013
Incident Management
Rank 55 48 40
Rank change year-on-year
-7 -8
Contract jobs citing Incident Management 13 13 3
As % of all contract IT jobs located in Birmingham 1.60% 2.03% 0.68%
As % of the Processes & Methodologies category 2.18% 2.85% 0.93%
Number of daily rates quoted 7 6 2
Average daily rate
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£365 £500 £200
Average daily rate % change year-on-year
-27.03% +150.12%
UK excluding London average daily rate £328 £300 £275
% change year-on-year
+9.16% +9.09%
Number of hourly rates quoted 0 0 1
Average hourly rate - - £11.76
UK excluding London average hourly rate £15.00 £17.50 £13.25
% change year-on-year
-14.28% +32.07%
Incident Management
West Midlands

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Birmingham region.

Processes & Methodologies Category
Birmingham
Contract IT job ads with a match in the
Processes & Methodologies category
595 456 323
As % of all contract IT jobs located in Birmingham 73.19% 71.14% 72.91%
Number of daily rates quoted 406 273 162
Average daily rate £375 £375 £350
Average daily rate % change year-on-year
- +7.14%
90% offered a daily rate of more than £265 £263 £245
10% offered a daily rate of more than £500 £500 £464
UK excluding London average daily rate £388 £375 £363
% change year-on-year
+3.33% +3.44%
Number of hourly rates quoted 16 11 10
Average hourly rate £26.00 £25.00 £32.50
Average hourly rate % change year-on-year
+4.00% -23.07%
90% offered a hourly rate of more than £14.40 £10.50 £10.70
10% offered a hourly rate of more than £63.00 £31.00 £119.80
UK excluding London average hourly rate £30.00 £30.00 £32.00
% change year-on-year
- -6.25%

Incident Management
Jobs Demand Trend in Birmingham

This chart provides a 3-month moving total of IT contractor jobs citing Incident Management across the Birmingham region as a proportion of the total demand within the Processes & Methodologies category.

Incident Management Jobs Demand Trend in Birmingham

Incident Management
Daily Rate Trend in Birmingham

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Incident Management across the Birmingham region.

Incident Management Daily Rate Trend in Birmingham

Incident Management
Daily Rate Histogram in Birmingham

This chart provides a histogram of daily rates quoted in contract IT jobs citing Incident Management across the Birmingham region over the 3 months to 22 May 2015.

Incident Management Daily Rate Histogram in Birmingham

Incident Management
Hourly Rate Trend in Birmingham

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Incident Management across the Birmingham region.

Incident Management Hourly Rate Trend in Birmingham

Incident Management
Top 30 Related IT Skills in Birmingham

For the 6 months to 22 May 2015, IT contractor jobs across the Birmingham region citing Incident Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Incident Management.

1 19 (67.86%) ITIL
2 9 (32.14%) Windows
2 9 (32.14%) Problem Management
3 7 (25.00%) Root Cause Analysis
3 7 (25.00%) Analytical Skills
3 7 (25.00%) Service Delivery
4 6 (21.43%) QA
5 4 (14.29%) Microsoft
5 4 (14.29%) Security Cleared
5 4 (14.29%) Windows 7
5 4 (14.29%) Time Management
5 4 (14.29%) Continuous Improvement
6 3 (10.71%) SC Cleared
6 3 (10.71%) VPN
6 3 (10.71%) Citrix
6 3 (10.71%) Windows XP
6 3 (10.71%) Change Management
6 3 (10.71%) Service Management
6 3 (10.71%) Remedy
6 3 (10.71%) Project Management
7 2 (7.14%) Active Directory
7 2 (7.14%) Cisco
7 2 (7.14%) MVC
7 2 (7.14%) Telecoms
7 2 (7.14%) Manufacturing
7 2 (7.14%) Stakeholder Management
7 2 (7.14%) Scrum
7 2 (7.14%) WAN
7 2 (7.14%) PRINCE2
7 2 (7.14%) C#

Incident Management
Top Related IT Skills in Birmingham by Category

For the 6 months to 22 May 2015, IT contractor jobs across the Birmingham region citing Incident Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Incident Management. Up to 20 skills are shown per category.

Application Platforms
1 1 (3.57%) MS Exchange
Applications
1 2 (7.14%) MS Office
2 1 (3.57%) MS Excel
Business Applications
1 1 (3.57%) Remedy ITSM
1 1 (3.57%) Remedy AR System
1 1 (3.57%) assyst
Cloud Services
1 1 (3.57%) Office 365
Communications & Networking
1 3 (10.71%) VPN
2 2 (7.14%) WAN
2 2 (7.14%) LAN
3 1 (3.57%) xDSL
3 1 (3.57%) 4G
3 1 (3.57%) Network Security
3 1 (3.57%) NAS
3 1 (3.57%) LLU
3 1 (3.57%) PSTN
3 1 (3.57%) SDH
3 1 (3.57%) SSL
3 1 (3.57%) Internet
3 1 (3.57%) 3G
3 1 (3.57%) MPLS
3 1 (3.57%) OSPF
3 1 (3.57%) Ethernet
3 1 (3.57%) RIP
3 1 (3.57%) TCP/IP
3 1 (3.57%) ADSL
3 1 (3.57%) Broadband
Database & Business Intelligence
1 2 (7.14%) SQL Server
Development Applications
1 2 (7.14%) Visual Studio
1 2 (7.14%) Team Foundation Server
General
1 2 (7.14%) Telecoms
1 2 (7.14%) Manufacturing
2 1 (3.57%) French Language
2 1 (3.57%) Banking
2 1 (3.57%) Local Government
Job Titles
1 10 (35.71%) Analyst
2 5 (17.86%) Service Desk Analyst
2 5 (17.86%) Incident Manager
2 5 (17.86%) Support Analyst
2 5 (17.86%) Service Analyst
3 4 (14.29%) Senior Analyst
3 4 (14.29%) Service Manager
3 4 (14.29%) Senior Support Analyst
3 4 (14.29%) Incident Analyst
3 4 (14.29%) Senior Incident Analyst
3 4 (14.29%) Major Incident Manager
4 3 (10.71%) Delivery Manager
4 3 (10.71%) Services Delivery Manager
5 2 (7.14%) Developer
5 2 (7.14%) Help Desk Analyst
5 2 (7.14%) Web Developer
6 1 (3.57%) Incident & Problem Manager
6 1 (3.57%) Service Desk Team Leader
6 1 (3.57%) Transition Manager
6 1 (3.57%) Infrastructure Support Analyst
Libraries, Frameworks & Software Standards
1 2 (7.14%) .NET
1 2 (7.14%) ASP.NET
1 2 (7.14%) jQuery
1 2 (7.14%) ASP.NET MVC
Miscellaneous
1 7 (25.00%) Analytical Skills
2 2 (7.14%) Statistics
2 2 (7.14%) Life Science
3 1 (3.57%) User Experience
3 1 (3.57%) Fat Client
3 1 (3.57%) Thin Client
Operating Systems
1 9 (32.14%) Windows
2 4 (14.29%) Windows 7
3 3 (10.71%) Windows XP
4 2 (7.14%) Windows Server 2012
5 1 (3.57%) Windows 8
5 1 (3.57%) Windows Server 2008
5 1 (3.57%) Windows Server 2003
5 1 (3.57%) UNIX
Processes & Methodologies
1 19 (67.86%) ITIL
2 9 (32.14%) Problem Management
3 7 (25.00%) Root Cause Analysis
3 7 (25.00%) Service Delivery
4 4 (14.29%) Time Management
4 4 (14.29%) Continuous Improvement
5 3 (10.71%) Change Management
5 3 (10.71%) Service Management
5 3 (10.71%) Project Management
6 2 (7.14%) MVC
6 2 (7.14%) Stakeholder Management
6 2 (7.14%) Scrum
6 2 (7.14%) PRINCE2
6 2 (7.14%) Agile Software Development
7 1 (3.57%) Capacity Planning
7 1 (3.57%) Stakeholder Engagement
7 1 (3.57%) Network Management
7 1 (3.57%) ITIL V3
7 1 (3.57%) Kalman Filter
7 1 (3.57%) Resilience Testing
Programming Languages
1 2 (7.14%) C#
1 2 (7.14%) JavaScript
Qualifications
1 4 (14.29%) Security Cleared
2 3 (10.71%) SC Cleared
3 2 (7.14%) Degree
4 1 (3.57%) BC Cleared
4 1 (3.57%) CCNP
4 1 (3.57%) CCIP
4 1 (3.57%) CCNA
4 1 (3.57%) Cisco Certification
Quality Assurance & Compliance
1 6 (21.43%) QA
2 1 (3.57%) SLA
2 1 (3.57%) ISO 9001
System Software
1 2 (7.14%) Active Directory
2 1 (3.57%) VMware Infrastructure
2 1 (3.57%) ProxySG
Systems Management
1 1 (3.57%) Backup Exec
Vendors
1 4 (14.29%) Microsoft
2 3 (10.71%) Citrix
2 3 (10.71%) Remedy
3 2 (7.14%) Cisco
4 1 (3.57%) F5
4 1 (3.57%) Blue Coat
4 1 (3.57%) Alcatel-Lucent
4 1 (3.57%) BMC
4 1 (3.57%) Lotus
4 1 (3.57%) CheckPoint
4 1 (3.57%) VMware
4 1 (3.57%) Cramer
4 1 (3.57%) BT
4 1 (3.57%) HP