The table below looks at the statistics for Incident Management skills in IT contracts advertised for the Birmingham region. Included is a guide to the average contractor rates offered in IT contracts that have cited Incident Management over the 3 months to 26 November 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
26 Nov 2014
Same period 2013 Same period 2012
Incident Management
Rank 37 43 47
Rank change year-on-year
+6 +4
Contract jobs citing Incident Management 16 9 5
As % of all contract IT jobs located in Birmingham 2.42% 1.47% 0.88%
As % of the Processes & Methodologies category 3.70% 2.11% 1.32%
Number of daily rates quoted 6 8 3
Average daily rate
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of your Daily Rate
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£313 £90 £375
Average daily rate % change year-on-year
+247.22% -76.00%
UK excluding London average daily rate £300 £290 £325
% change year-on-year
+3.44% -10.76%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £16.50 £17.00 £13.50
% change year-on-year
-2.94% +25.92%
Incident Management
West Midlands

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Birmingham region.

Processes & Methodologies Category
Birmingham
Contract IT job ads with a match in the
Processes & Methodologies category
433 427 378
As % of all contract IT jobs located in Birmingham 65.61% 69.66% 66.90%
Number of daily rates quoted 286 274 184
Average daily rate £375 £350 £360
Average daily rate % change year-on-year
+7.14% -2.77%
90% offered a daily rate of more than £225 £250 £245
10% offered a daily rate of more than £475 £500 £500
UK excluding London average daily rate £385 £363 £368
% change year-on-year
+6.20% -1.36%
Number of hourly rates quoted 12 10 13
Average hourly rate £20.00 £20.00 £13.87
Average hourly rate % change year-on-year
- +44.19%
90% offered a hourly rate of more than £10.98 £11.00 £10.50
10% offered a hourly rate of more than £40.00 £36.45 £42.50
UK excluding London average hourly rate £25.00 £27.50 £29.50
% change year-on-year
-9.09% -6.77%

Incident Management
Jobs Demand Trend in Birmingham

This chart provides a 3-month moving total of IT contractor jobs citing Incident Management across the Birmingham region as a proportion of the total demand within the Processes & Methodologies category.

Incident Management Jobs Demand Trend in Birmingham

Incident Management
Daily Rate Trend in Birmingham

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Incident Management across the Birmingham region.

Incident Management Daily Rate Trend in Birmingham

Incident Management
Daily Rate Histogram in Birmingham

This chart provides a histogram of daily rates quoted in contract IT jobs citing Incident Management across the Birmingham region over the 3 months to 26 November 2014.

Incident Management Daily Rate Histogram in Birmingham

Incident Management
Hourly Rate Trend in Birmingham

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Incident Management across the Birmingham region.

Incident Management Hourly Rate Trend in Birmingham

Incident Management
Top 30 Related IT Skills in Birmingham

For the 6 months to 26 November 2014, IT contractor jobs across the Birmingham region citing Incident Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Incident Management.

1 16 (61.54%) ITIL
2 7 (26.92%) ITSM
2 7 (26.92%) Banking
3 6 (23.08%) Change Management
3 6 (23.08%) Windows
4 5 (19.23%) Remedy
4 5 (19.23%) Finance
4 5 (19.23%) SC Cleared
4 5 (19.23%) Security Cleared
4 5 (19.23%) Remedy ITSM
5 4 (15.38%) Problem Management
5 4 (15.38%) Service Management
6 3 (11.54%) WAN
7 2 (7.69%) SLA
7 2 (7.69%) Microsoft
7 2 (7.69%) Sun
7 2 (7.69%) Blackberry
7 2 (7.69%) Release Management
8 1 (3.85%) Time Management
8 1 (3.85%) PowerShell
8 1 (3.85%) Windows Server 2008
8 1 (3.85%) Windows 7
8 1 (3.85%) Enterprise Storage
8 1 (3.85%) Exchange Server 2010
8 1 (3.85%) ITIL V3
8 1 (3.85%) ITIL V2
8 1 (3.85%) Continuous Improvement
8 1 (3.85%) Root Cause Analysis
8 1 (3.85%) Capacity Management
8 1 (3.85%) ServiceNow

Incident Management
Top Related IT Skills in Birmingham by Category

For the 6 months to 26 November 2014, IT contractor jobs across the Birmingham region citing Incident Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Incident Management. Up to 20 skills are shown per category.

Application Platforms
1 1 (3.85%) Exchange Server 2010
1 1 (3.85%) Exchange Server 2003
1 1 (3.85%) IBM Notes
1 1 (3.85%) MS Exchange
Business Applications
1 5 (19.23%) Remedy ITSM
Communications & Networking
1 3 (11.54%) WAN
2 1 (3.85%) TCP/IP
2 1 (3.85%) DNS
Database & Business Intelligence
1 1 (3.85%) Data Warehouse
General
1 7 (26.92%) Banking
2 5 (19.23%) Finance
3 1 (3.85%) Legal
3 1 (3.85%) Investment Banking
3 1 (3.85%) Local Government
3 1 (3.85%) French Language
3 1 (3.85%) German Language
3 1 (3.85%) Spanish Language
3 1 (3.85%) Front Office
3 1 (3.85%) Back Office
Job Titles
1 8 (30.77%) Analyst
2 5 (19.23%) Service Analyst
2 5 (19.23%) Service Desk Analyst
2 5 (19.23%) Incident Manager
3 4 (15.38%) Service Manager
4 3 (11.54%) Incident Analyst
5 2 (7.69%) 2nd Line Support
5 2 (7.69%) Team Leader
6 1 (3.85%) Service Desk Team Leader
6 1 (3.85%) ITSM Consultant
6 1 (3.85%) Defect Manager
6 1 (3.85%) ServiceNow Developer
6 1 (3.85%) Help Desk Team Lead
6 1 (3.85%) Service Desk Manager
6 1 (3.85%) Data Analyst
6 1 (3.85%) Technical Support Analyst
6 1 (3.85%) Desktop Support Engineer
6 1 (3.85%) Technical Analyst
6 1 (3.85%) Desktop Engineer
6 1 (3.85%) Technical Leader
Miscellaneous
1 2 (7.69%) Blackberry
2 1 (3.85%) Enterprise Storage
2 1 (3.85%) Analytical Skills
2 1 (3.85%) Management Information System
2 1 (3.85%) Client/Server
Operating Systems
1 6 (23.08%) Windows
2 1 (3.85%) Windows Server 2008
2 1 (3.85%) Windows 7
2 1 (3.85%) Linux
2 1 (3.85%) Windows XP
2 1 (3.85%) UNIX
Processes & Methodologies
1 16 (61.54%) ITIL
2 7 (26.92%) ITSM
3 6 (23.08%) Change Management
4 4 (15.38%) Problem Management
4 4 (15.38%) Service Management
5 2 (7.69%) Release Management
6 1 (3.85%) Time Management
6 1 (3.85%) ITIL V3
6 1 (3.85%) ITIL V2
6 1 (3.85%) Continuous Improvement
6 1 (3.85%) Root Cause Analysis
6 1 (3.85%) Capacity Management
6 1 (3.85%) Performance Monitoring
6 1 (3.85%) People Management
6 1 (3.85%) Agile Software Development
6 1 (3.85%) Content Management
6 1 (3.85%) Validation
6 1 (3.85%) Network Design
6 1 (3.85%) Business Analysis
6 1 (3.85%) Knowledge Management
Programming Languages
1 1 (3.85%) PowerShell
Qualifications
1 5 (19.23%) SC Cleared
1 5 (19.23%) Security Cleared
2 1 (3.85%) Degree
2 1 (3.85%) ITIL Certification
2 1 (3.85%) MCP
Quality Assurance & Compliance
1 2 (7.69%) SLA
2 1 (3.85%) QA
2 1 (3.85%) ISO 9001
System Software
1 1 (3.85%) Active Directory
Vendors
1 5 (19.23%) Remedy
2 2 (7.69%) Microsoft
2 2 (7.69%) Sun
3 1 (3.85%) ServiceNow
3 1 (3.85%) Capita
3 1 (3.85%) BMC
3 1 (3.85%) Lotus
3 1 (3.85%) Oracle
3 1 (3.85%) Sybase