The first table below looks at the demand for Incident Management skills in IT contracts advertised for the Birmingham region. Included is a guide to the average contractor rates offered in IT contracts that have cited Incident Management over the 3 months to 23 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Birmingham region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
23 May 2013
Same period 2012 Same period 2011
Incident Management
Rank 43 50 43
Rank change year-on-year
+7 -7
Contract jobs citing Incident Management 1 6 6
As % of all contract IT jobs located in Birmingham 0.229% 0.958% 1.161%
As % of the Processes & Methodologies category 0.339% 1.519% 2.007%
Number of daily rates quoted 0 5 0
Average daily rate - £240 -
UK excluding London average daily rate £289 £325 £300
% change year-on-year
-11.15% +8.33%
Number of hourly rates quoted 1 1 4
Average hourly rate £11.76 £15.00 £10.99
Average hourly rate % change year-on-year
-21.63% +36.48%
UK excluding London average hourly rate £13.88 £16.47 £15.00
% change year-on-year
-15.73% +9.76%
All Processes & Methodologies
Birmingham
Contract IT job ads with a match in the
Processes & Methodologies category
295 395 299
As % of all contract IT jobs located in Birmingham 67.51% 63.10% 57.83%
Number of daily rates quoted 152 215 183
Average daily rate £361 £330 £350
Average daily rate % change year-on-year
+9.46% -5.71%
90% offered a daily rate of more than £245 £225 £175
10% offered a daily rate of more than £475 £525 £490
UK excluding London average daily rate £365 £365 £375
% change year-on-year
- -2.66%
Number of hourly rates quoted 9 19 10
Average hourly rate £34.75 £15.00 £15.00
Average hourly rate % change year-on-year
+131.66% -
90% offered a hourly rate of more than £12.28 £12.00 £10.99
10% offered a hourly rate of more than £133.60 £34.80 £127.50
UK excluding London average hourly rate £30.45 £25.00 £29.00
% change year-on-year
+21.78% -13.79%
Incident Management
West Midlands

Incident Management
Jobs Demand Trend

This chart provides a 3-month moving total of IT contractor jobs citing Incident Management across the Birmingham region as a proportion of the total demand within the Processes & Methodologies category.

Birmingham Incident Management Jobs Demand Trend

Incident Management
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Incident Management across the Birmingham region.

Birmingham Incident Management Daily Rate Trend

Incident Management
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Incident Management across the Birmingham region.

Birmingham Incident Management Hourly Rate Trend

Incident Management
Top 30 Related IT Skills

For the 6 months to 23 May 2013, IT contractor jobs across the Birmingham region citing Incident Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Incident Management.

1 7 (77.78%) ITIL
2 5 (55.56%) Remedy
3 4 (44.44%) MS PowerPoint
3 4 (44.44%) ISO/IEC 27001
3 4 (44.44%) BMC
4 3 (33.33%) Lotus
4 3 (33.33%) Service Management
4 3 (33.33%) Lotus Notes
4 3 (33.33%) Degree
4 3 (33.33%) Remedy ITSM
4 3 (33.33%) Security Cleared
5 2 (22.22%) ITIL V2
5 2 (22.22%) Problem Management
5 2 (22.22%) Programme Management
5 2 (22.22%) Service Delivery
6 1 (11.11%) Change Management
6 1 (11.11%) ITSM
6 1 (11.11%) Telecoms
6 1 (11.11%) Tivoli
6 1 (11.11%) Tivoli Monitoring
6 1 (11.11%) Tivoli Remote Control
6 1 (11.11%) BMC PATROL
6 1 (11.11%) Shell Script
6 1 (11.11%) MS Excel
6 1 (11.11%) TCP/IP
6 1 (11.11%) Microsoft
6 1 (11.11%) Active Directory
6 1 (11.11%) CISSP
6 1 (11.11%) UNIX
6 1 (11.11%) HPUX

Incident Management
Top Related IT Skills by Category

For the 6 months to 23 May 2013, IT contractor jobs across the Birmingham region citing Incident Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Incident Management. Up to 20 skills are shown per category.

Application Platforms
1 3 (33.33%) Lotus Notes
Applications
1 4 (44.44%) MS PowerPoint
2 1 (11.11%) MS Excel
Business Applications
1 3 (33.33%) Remedy ITSM
Communications & Networking
1 1 (11.11%) TCP/IP
1 1 (11.11%) Intrusion Detection
General
1 1 (11.11%) Telecoms
Job Titles
1 4 (44.44%) Incident Manager
2 2 (22.22%) Programme Manager
2 2 (22.22%) Analyst
2 2 (22.22%) Services Delivery Manager
2 2 (22.22%) Service Manager
2 2 (22.22%) Delivery Manager
3 1 (11.11%) Tivoli Specialist
Operating Systems
1 1 (11.11%) UNIX
1 1 (11.11%) HPUX
1 1 (11.11%) Solaris
1 1 (11.11%) Linux
Processes & Methodologies
1 7 (77.78%) ITIL
2 3 (33.33%) Service Management
3 2 (22.22%) ITIL V2
3 2 (22.22%) Problem Management
3 2 (22.22%) Programme Management
3 2 (22.22%) Service Delivery
4 1 (11.11%) Change Management
4 1 (11.11%) ITSM
4 1 (11.11%) Information Security
4 1 (11.11%) Penetration Testing
4 1 (11.11%) SIEM
4 1 (11.11%) Continuous Improvement
4 1 (11.11%) Analytics
Programming Languages
1 1 (11.11%) Shell Script
Qualifications
1 3 (33.33%) Degree
1 3 (33.33%) Security Cleared
2 1 (11.11%) CISSP
2 1 (11.11%) GCIA
2 1 (11.11%) GCIH
2 1 (11.11%) CEH
2 1 (11.11%) SC Cleared
Quality Assurance & Compliance
1 4 (44.44%) ISO/IEC 27001
2 1 (11.11%) QA
System Software
1 1 (11.11%) Active Directory
Systems Management
1 1 (11.11%) Tivoli
1 1 (11.11%) Tivoli Monitoring
1 1 (11.11%) Tivoli Remote Control
1 1 (11.11%) BMC PATROL
1 1 (11.11%) ServiceCenter
Vendors
1 5 (55.56%) Remedy
2 4 (44.44%) BMC
3 3 (33.33%) Lotus
4 1 (11.11%) Microsoft
4 1 (11.11%) ArcSight