The statistics below represent IT jobs advertised across the Birmingham region that had 2nd Line Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 28 May 2016 with a comparison to same period over 2 years.

3 months to
28 May 2016
Same period 2015 Same period 2014
Second Line Support
Rank 135 119 108
Rank change year-on-year
-16 -11
Permanent jobs requiring a 2nd Line Support 10 16 20
As % of all permanent IT jobs located in Birmingham 0.42% 0.88% 1.07%
As % of the Job Titles category 0.44% 0.90% 1.12%
Number of salaries quoted 10 14 20
Median salary £23,500 £26,250 £25,000
Median salary % change year-on-year
-10.47% +5.00%
90% offered a salary of more than £20,900 £22,500 £19,900
10% offered a salary of more than £27,750 £26,500 £27,300
UK excluding London median salary £25,500 £24,500 £24,500
% change year-on-year
+4.08% -
2nd Line Support
West Midlands

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Birmingham region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Birmingham
Permanent IT job ads with a match in the
Job Titles category
2280 1787 1784
As % of all permanent IT jobs located in Birmingham 95.48% 98.19% 95.81%
Number of salaries quoted 1703 1455 1574
Median salary £40,250 £41,500 £42,500
Median salary % change year-on-year
-3.01% -2.35%
90% offered a salary of more than £25,000 £25,000 £26,500
10% offered a salary of more than £62,500 £65,000 £65,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

2nd Line Support
Jobs Demand Trend in Birmingham

The demand trend of job ads across the Birmingham region that featured 2nd Line Support in the job title.

2nd Line Support Jobs Demand Trend in Birmingham

2nd Line Support
Salary Trend in Birmingham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Birmingham region.

2nd Line Support Salary Trend in Birmingham

2nd Line Support Skill Set
Top 30 Related IT Skills in Birmingham

For the 6 months to 28 May 2016, 2nd Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Birmingham region featuring 2nd Line Support in the job title.

1 26 (74.29%) Windows
2 16 (45.71%) Microsoft
3 11 (31.43%) Active Directory
3 11 (31.43%) MS Excel
4 9 (25.71%) MS Office
4 9 (25.71%) Windows Server
5 8 (22.86%) VMware
6 7 (20.00%) Windows 7
6 7 (20.00%) SLA
6 7 (20.00%) Windows Server 2012
7 6 (17.14%) VoIP
7 6 (17.14%) TCP/IP
7 6 (17.14%) SQL Server
7 6 (17.14%) Linux
7 6 (17.14%) Telecoms
7 6 (17.14%) VMware Infrastructure
8 5 (14.29%) Problem Management
8 5 (14.29%) Windows Server 2008
8 5 (14.29%) Windows Server 2003
8 5 (14.29%) MS Exchange
8 5 (14.29%) Unix
9 4 (11.43%) SQL
9 4 (11.43%) PBX
9 4 (11.43%) Apple
9 4 (11.43%) Automotive
9 4 (11.43%) Logistics
10 3 (8.57%) Exchange Server 2007
10 3 (8.57%) Android
10 3 (8.57%) SCCM
10 3 (8.57%) VLAN

2nd Line Support Skill Set
Top Related IT Skills in Birmingham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (14.29%) MS Exchange
2 3 (8.57%) Exchange Server 2007
2 3 (8.57%) Exchange Server 2010
2 3 (8.57%) Exchange Server 2013
3 2 (5.71%) GroupWise
3 2 (5.71%) Skype for Business
4 1 (2.86%) JBoss
4 1 (2.86%) WordPress
Applications
1 11 (31.43%) MS Excel
2 9 (25.71%) MS Office
3 1 (2.86%) MS PowerPoint
Cloud Services
1 2 (5.71%) Office 365
2 1 (2.86%) Cloud Computing
2 1 (2.86%) Microsoft Azure
2 1 (2.86%) SaaS
Communications & Networking
1 6 (17.14%) TCP/IP
1 6 (17.14%) VoIP
2 4 (11.43%) PBX
3 3 (8.57%) Firewall
3 3 (8.57%) LAN
3 3 (8.57%) VLAN
3 3 (8.57%) WAN
4 2 (5.71%) Unified Communications
5 1 (2.86%) DHCP
5 1 (2.86%) DNS
5 1 (2.86%) SAN
5 1 (2.86%) VPN
5 1 (2.86%) Wi-Fi
Database & Business Intelligence
1 6 (17.14%) SQL Server
General
1 6 (17.14%) Telecoms
2 4 (11.43%) Automotive
3 3 (8.57%) Finance
4 2 (5.71%) Financial Institution
5 1 (2.86%) French Language
5 1 (2.86%) German Language
5 1 (2.86%) Law
Libraries, Frameworks & Software Standards
1 2 (5.71%) .NET
1 2 (5.71%) XMPP
Miscellaneous
1 2 (5.71%) Blackberry
1 2 (5.71%) Computer Science
1 2 (5.71%) Data Centre
1 2 (5.71%) Mobile Computing
2 1 (2.86%) CMDB
2 1 (2.86%) Management Information System
2 1 (2.86%) Replication
2 1 (2.86%) User Experience
Operating Systems
1 26 (74.29%) Windows
2 9 (25.71%) Windows Server
3 7 (20.00%) Windows 7
3 7 (20.00%) Windows Server 2012
4 6 (17.14%) Linux
5 5 (14.29%) Unix
5 5 (14.29%) Windows Server 2003
5 5 (14.29%) Windows Server 2008
6 3 (8.57%) Android
6 3 (8.57%) Apple iOS
6 3 (8.57%) Windows 8
7 2 (5.71%) Windows Mobile
8 1 (2.86%) Windows 10
8 1 (2.86%) Windows XP
Processes & Methodologies
1 5 (14.29%) Problem Management
2 4 (11.43%) Logistics
3 3 (8.57%) Root Cause Analysis
4 2 (5.71%) Incident Management
4 2 (5.71%) ITIL
4 2 (5.71%) Migration
4 2 (5.71%) Mobile Device Management
5 1 (2.86%) Asset Management
5 1 (2.86%) Change Management
5 1 (2.86%) Configuration Management
5 1 (2.86%) Continuous Improvement
5 1 (2.86%) Disaster Recovery
5 1 (2.86%) ITSM
5 1 (2.86%) Load Balancing
5 1 (2.86%) Mentoring
5 1 (2.86%) People Management
5 1 (2.86%) PRINCE
5 1 (2.86%) Service Delivery
5 1 (2.86%) Stakeholder Management
5 1 (2.86%) Time Management
Programming Languages
1 4 (11.43%) SQL
Qualifications
1 3 (8.57%) Degree
1 3 (8.57%) MCSE
1 3 (8.57%) Microsoft Certification
2 2 (5.71%) MCSA
3 1 (2.86%) DBS Check
3 1 (2.86%) MCITP
3 1 (2.86%) MCP
3 1 (2.86%) SC Cleared
3 1 (2.86%) Security Cleared
Quality Assurance & Compliance
1 7 (20.00%) SLA
System Software
1 11 (31.43%) Active Directory
2 6 (17.14%) VMware Infrastructure
3 2 (5.71%) Hyper-V
4 1 (2.86%) BitLocker
4 1 (2.86%) Microsoft Virtual Server
4 1 (2.86%) vSphere
Systems Management
1 3 (8.57%) Cisco CUCM
1 3 (8.57%) SCCM
2 1 (2.86%) Backup Exec
2 1 (2.86%) Norton AntiVirus
2 1 (2.86%) SCOM
Vendors
1 16 (45.71%) Microsoft
2 8 (22.86%) VMware
3 4 (11.43%) Apple
4 3 (8.57%) Cisco
5 2 (5.71%) Avaya
5 2 (5.71%) Novell
6 1 (2.86%) Citrix
6 1 (2.86%) EMC
6 1 (2.86%) HP
6 1 (2.86%) NetApp
6 1 (2.86%) Nokia
6 1 (2.86%) Oracle
6 1 (2.86%) SAP
6 1 (2.86%) ServiceNow
6 1 (2.86%) SolarWinds
6 1 (2.86%) Symantec
6 1 (2.86%) Veeam
Birmingham, West Midlands (County)
Senitor Associates
Salary: £20000 - £25000 per annum + Benefits + Great Company
Posted: 2 days ago
Birmingham, West Midlands (County)
Senitor Associates
Salary: £20000 - £25000 per annum + Benefits + Great Company
Posted: 2 days ago
Birmingham, West Midlands (County)
Oscar
Salary: £18000 - £24000 per annum
Posted: 2 days ago
Birmingham
Hays Specialist Recruitment Ltd
Salary: £25000.00 - £29000.00 per annum
Posted: 8 days ago
Birmingham, United Kingdom
Money Advice Trust
Salary: £ 23,220 per annum + pension
Posted: 11 days ago