The statistics below represent IT jobs advertised across the Birmingham region that had 2nd Line Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 29 September 2016 with a comparison to same period over 2 years.

3 months to
29 Sep 2016
Same period 2015 Same period 2014
Second Line Support
Rank 132 121 125
Rank change year-on-year
-11 +4
Permanent jobs requiring a 2nd Line Support 20 7 17
As % of all permanent IT jobs located in Birmingham 0.81% 0.37% 0.73%
As % of the Job Titles category 0.84% 0.39% 0.76%
Number of salaries quoted 19 7 14
Median salary £26,000 £25,000 £22,500
Median salary % change year-on-year
+4.00% +11.11%
90% offered a salary of more than £22,700 £21,900 £18,250
10% offered a salary of more than £29,100 £27,900 £29,250
UK excluding London median salary £26,000 £25,000 £25,000
% change year-on-year
+4.00% -
2nd Line Support
West Midlands

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Birmingham region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Birmingham
Permanent IT job ads with a match in the
Job Titles category
2384 1804 2236
As % of all permanent IT jobs located in Birmingham 96.60% 96.63% 96.38%
Number of salaries quoted 1765 1525 1924
Median salary £40,000 £40,000 £40,000
90% offered a salary of more than £24,000 £25,000 £23,000
10% offered a salary of more than £60,000 £65,000 £67,500
UK excluding London median salary £42,091 £40,000 £40,000
% change year-on-year
+5.22% -

2nd Line Support
Jobs Demand Trend in Birmingham

The demand trend of job ads across the Birmingham region that featured 2nd Line Support in the job title.

2nd Line Support Jobs Demand Trend in Birmingham

2nd Line Support
Salary Trend in Birmingham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Birmingham region.

2nd Line Support Salary Trend in Birmingham

2nd Line Support Skill Set
Top 30 Related IT Skills in Birmingham

For the 6 months to 29 September 2016, 2nd Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Birmingham region featuring 2nd Line Support in the job title.

1 32 (84.21%) Windows
2 23 (60.53%) Microsoft
3 19 (50.00%) MS Excel
4 13 (34.21%) MS Office
5 12 (31.58%) Active Directory
6 9 (23.68%) Firewall
6 9 (23.68%) Degree
7 8 (21.05%) Windows Server
7 8 (21.05%) Computer Science
7 8 (21.05%) Android
8 7 (18.42%) Blackberry
8 7 (18.42%) Windows Server 2008
8 7 (18.42%) Windows Mobile
8 7 (18.42%) Apple iOS
8 7 (18.42%) Mobile Computing
9 6 (15.79%) Mobile Device Management
9 6 (15.79%) Windows 7
9 6 (15.79%) Migration
9 6 (15.79%) MS PowerPoint
9 6 (15.79%) SLA
9 6 (15.79%) SQL Server
10 5 (13.16%) Citrix
10 5 (13.16%) TCP/IP
10 5 (13.16%) Windows Server 2012
11 4 (10.53%) Automotive
11 4 (10.53%) VMware
11 4 (10.53%) Hyper-V
11 4 (10.53%) VMware Infrastructure
11 4 (10.53%) Problem Management
11 4 (10.53%) Exchange Server 2007

2nd Line Support Skill Set
Top Related IT Skills in Birmingham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (10.53%) Exchange Server 2007
1 4 (10.53%) MS Exchange
2 3 (7.89%) Exchange Server 2010
2 3 (7.89%) Exchange Server 2013
3 1 (2.63%) SharePoint
Applications
1 19 (50.00%) MS Excel
2 13 (34.21%) MS Office
3 6 (15.79%) MS PowerPoint
Cloud Services
1 3 (7.89%) Microsoft Azure
2 2 (5.26%) Amazon AWS
Communications & Networking
1 9 (23.68%) Firewall
2 5 (13.16%) TCP/IP
3 4 (10.53%) VoIP
4 3 (7.89%) PBX
4 3 (7.89%) Remote Desktop
4 3 (7.89%) VPN
5 2 (5.26%) VLAN
6 1 (2.63%) ADSL
6 1 (2.63%) DHCP
6 1 (2.63%) DNS
6 1 (2.63%) DSL
6 1 (2.63%) Ethernet
6 1 (2.63%) Internet
6 1 (2.63%) Intranet
6 1 (2.63%) ISDN
6 1 (2.63%) MPLS
6 1 (2.63%) PSTN
Database & Business Intelligence
1 6 (15.79%) SQL Server
General
1 4 (10.53%) Automotive
2 3 (7.89%) Telecoms
3 1 (2.63%) Finance
3 1 (2.63%) French Language
3 1 (2.63%) German Language
Libraries, Frameworks & Software Standards
1 2 (5.26%) .NET
1 2 (5.26%) .NET Framework
Miscellaneous
1 8 (21.05%) Computer Science
2 7 (18.42%) Blackberry
2 7 (18.42%) Mobile Computing
3 2 (5.26%) Analytical Skills
3 2 (5.26%) Replication
4 1 (2.63%) Data Centre
4 1 (2.63%) Driving Licence
4 1 (2.63%) Enterprise Storage
4 1 (2.63%) Management Information System
Operating Systems
1 32 (84.21%) Windows
2 8 (21.05%) Android
2 8 (21.05%) Windows Server
3 7 (18.42%) Apple iOS
3 7 (18.42%) Windows Mobile
3 7 (18.42%) Windows Server 2008
4 6 (15.79%) Windows 7
5 5 (13.16%) Windows Server 2012
6 3 (7.89%) Linux
6 3 (7.89%) Windows Server 2003
7 1 (2.63%) Unix
7 1 (2.63%) Windows 8
7 1 (2.63%) Windows XP
Processes & Methodologies
1 6 (15.79%) Migration
1 6 (15.79%) Mobile Device Management
2 4 (10.53%) Problem Management
3 3 (7.89%) CRM
3 3 (7.89%) ITIL
3 3 (7.89%) Logistics
4 2 (5.26%) ERP
4 2 (5.26%) Incident Management
5 1 (2.63%) Document Management
5 1 (2.63%) Process Improvement
5 1 (2.63%) Remediation Plan
5 1 (2.63%) Root Cause Analysis
5 1 (2.63%) Software Engineering
5 1 (2.63%) Stakeholder Management
5 1 (2.63%) Time Management
Programming Languages
1 4 (10.53%) SQL
2 2 (5.26%) C#
Qualifications
1 9 (23.68%) Degree
2 4 (10.53%) MCSE
2 4 (10.53%) Microsoft Certification
3 3 (7.89%) MCSA
4 2 (5.26%) MCP
5 1 (2.63%) MCITP
Quality Assurance & Compliance
1 6 (15.79%) SLA
System Software
1 12 (31.58%) Active Directory
2 4 (10.53%) Hyper-V
2 4 (10.53%) VMware Infrastructure
3 2 (5.26%) VMware ESXi
3 2 (5.26%) XenApp
4 1 (2.63%) Microsoft Virtual Server
4 1 (2.63%) Virtual Machines
4 1 (2.63%) Virtual Servers
Systems Management
1 2 (5.26%) Backup Exec
1 2 (5.26%) Norton AntiVirus
2 1 (2.63%) DameWare
2 1 (2.63%) SCCM
2 1 (2.63%) SCOM
Vendors
1 23 (60.53%) Microsoft
2 5 (13.16%) Citrix
3 4 (10.53%) VMware
4 3 (7.89%) Apple
4 3 (7.89%) Cisco
5 2 (5.26%) Adobe
5 2 (5.26%) Kaspersky
5 2 (5.26%) Sophos
5 2 (5.26%) Symantec
5 2 (5.26%) Veeam
6 1 (2.63%) Altiris
6 1 (2.63%) EMC
6 1 (2.63%) NetApp
Birmingham, West Midlands (County)
Senitor Associates
Salary: £20000 - £25000 per annum + Great Benefits + Company
Posted: 3 days ago
Birmingham, West Midlands (County)
Senitor Associates
Salary: £20000 - £25000 per annum + Great Benefits + Company
Posted: 3 days ago