Permanent IT Jobs Contract IT Jobs
Job Type
Source

The table below looks at the demand for the 2nd Line Support role in IT jobs within the Birmingham region compared to all other Job Titles we currently track. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support in their job title over the 3 months to 5 September 2008 with a comparison to the same period last year.

 Second Line Support
Location
3 months to
5 Sep 2008
Same period last year
Rank105123
Rank change on same period last yearUp+18
Matching permanent IT job ads187
As % of all UK permanent IT job ads sampled0.010 %0.003 %
As % of the category below0.767 %0.253 %
Salaries quoted157
Average minimum salary£19,900£18,143
Average salary£21,167£20,071
% change on same period last year+5.45 %
Average maximum salary£22,433£22,000
UK excluding London average salary£25,367£25,413
% change on same period last year-0.18 %
Birmingham IT Job Market, Job TitlesJob Titles
Birmingham
Matching permanent IT job ads23482767
As % of all UK permanent IT job ads sampled1.299 %1.160 %
Salaries quoted20592379
Average minimum salary£35,720£36,580
Average salary£39,221£40,120
% change on same period last year-2.23 %
Average maximum salary£42,723£43,659
UK excluding London average salary£38,058£39,448
% change on same period last year-3.52 %
2nd Line Support West Midlands2nd Line Support
West Midlands

2nd Line Support
Demand Trend

The chart provides a 3-month moving total beginning in 2004 of permanent IT jobs citing 2nd Line Support across the Birmingham region as a proportion of the total demand within the Job Titles category.

Birmingham 2nd Line Support Demand Trend

2nd Line Support
Salary Trend

The chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Birmingham region.

Birmingham 2nd Line Support Salary Trend

2nd Line Support
Salary Histogram

The chart provides a salary histogram for IT jobs citing 2nd Line Support across the Birmingham region over the 3 months to 5 September 2008.

Birmingham 2nd Line Support Salary Histogram

2nd Line Support
Top 30 Related IT Skills

For the 6 months to 5 September 2008, IT jobs across the Birmingham region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title.

138 (71.70 %)Windows
228 (52.83 %)Windows 2000
323 (43.40 %)Windows XP
420 (37.74 %)Windows Server 2003
518 (33.96 %)Active Directory
617 (32.08 %)Microsoft
715 (28.30 %)LAN
715 (28.30 %)MS Office
812 (22.64 %)MS Exchange
812 (22.64 %)EPoS
910 (18.87 %)Windows NT
107 (13.21 %)WAN
107 (13.21 %)Microsoft Certification
116 (11.32 %)Law
116 (11.32 %)Cisco
116 (11.32 %)MCSE
125 (9.434 %)MS Excel
125 (9.434 %)SQL
125 (9.434 %)SLA
125 (9.434 %)Remedy
134 (7.547 %)Thin Client
134 (7.547 %)SQL Server
134 (7.547 %)Fat Client
143 (5.660 %)Exchange Server 2000
143 (5.660 %)MCP
143 (5.660 %)CCNA
143 (5.660 %)Cisco Certification
152 (3.774 %)OSPF
152 (3.774 %)CheckPoint
152 (3.774 %)Finance

2nd Line Support
Top Related IT Skills by Category

For the 6 months to 5 September 2008, IT jobs across the Birmingham region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Birmingham IT Job Market, Application DevelopmentApplication Development
11 (1.887 %)WebServices
11 (1.887 %)XML
Birmingham IT Job Market, Application PlatformsApplication Platforms
112 (22.64 %)MS Exchange
23 (5.660 %)Exchange Server 2000
32 (3.774 %)SharePoint
32 (3.774 %)Exchange Server 2007
41 (1.887 %)Tomcat
41 (1.887 %)Exchange Server 2003
Birmingham IT Job Market, ApplicationsApplications
115 (28.30 %)MS Office
25 (9.434 %)MS Excel
31 (1.887 %)MS Visio
Birmingham IT Job Market, Communications & NetworkingCommunications & Networking
115 (28.30 %)LAN
27 (13.21 %)WAN
32 (3.774 %)OSPF
32 (3.774 %)Firewall
32 (3.774 %)Cisco PIX
41 (1.887 %)VoIP
41 (1.887 %)TCP/IP
41 (1.887 %)VPN
41 (1.887 %)DNS
Birmingham IT Job Market, Database & Business IntelligenceDatabase & Business Intelligence
14 (7.547 %)SQL Server
22 (3.774 %)Crystal Reports
31 (1.887 %)SQL Server 2005
Birmingham IT Job Market, GeneralGeneral
16 (11.32 %)Law
22 (3.774 %)Back Office
22 (3.774 %)Banking
22 (3.774 %)Finance
31 (1.887 %)Insurance
31 (1.887 %)Telecoms
31 (1.887 %)Legal
Birmingham IT Job Market, MiscellaneousMiscellaneous
112 (22.64 %)EPoS
24 (7.547 %)Thin Client
24 (7.547 %)Fat Client
31 (1.887 %)Clustering
Birmingham IT Job Market, Operating SystemsOperating Systems
138 (71.70 %)Windows
228 (52.83 %)Windows 2000
323 (43.40 %)Windows XP
420 (37.74 %)Windows Server 2003
510 (18.87 %)Windows NT
62 (3.774 %)Windows Vista
62 (3.774 %)Windows Server 2008
71 (1.887 %)Windows 2000 Server
Birmingham IT Job Market, Processes & MethodologiesProcesses & Methodologies
11 (1.887 %)PRINCE2
11 (1.887 %)CRM
11 (1.887 %)Practice Management
11 (1.887 %)Document Management
Birmingham IT Job Market, Programming LanguagesProgramming Languages
15 (9.434 %)SQL
21 (1.887 %)C
21 (1.887 %)Java
Birmingham IT Job Market, QualificationsQualifications
17 (13.21 %)Microsoft Certification
26 (11.32 %)MCSE
33 (5.660 %)MCP
33 (5.660 %)CCNA
33 (5.660 %)Cisco Certification
42 (3.774 %)CCNP
51 (1.887 %)MCSA
Birmingham IT Job Market, Quality Assurance & ComplianceQuality Assurance & Compliance
15 (9.434 %)SLA
Birmingham IT Job Market, System SoftwareSystem Software
118 (33.96 %)Active Directory
21 (1.887 %)ISA Server
Birmingham IT Job Market, VendorsVendors
117 (32.08 %)Microsoft
26 (11.32 %)Cisco
35 (9.434 %)Remedy
42 (3.774 %)CheckPoint
51 (1.887 %)Citrix
51 (1.887 %)VERITAS
51 (1.887 %)VMware