The statistics below represent IT jobs advertised across the Birmingham region that had 2nd Line Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 20 January 2017 with a comparison to same period over 2 years.

3 months to
20 Jan 2017
Same period 2016 Same period 2015
Second Line Support
West Midlands / Birmingham
Rank 117 97 97
Rank change year-on-year
-20 0
Permanent jobs requiring a 2nd Line Support 14 22 30
As % of all permanent IT jobs located in Birmingham 0.73% 1.17% 1.66%
As % of the Job Titles category 0.75% 1.20% 1.70%
Number of salaries quoted 14 22 22
Median salary £26,800 £25,625 £24,500
Median salary % change year-on-year
+4.58% +4.59%
90% offered a salary of more than £22,950 £22,500 £22,500
10% offered a salary of more than £27,500 £32,450 £29,750
UK excluding London median salary £25,000 £25,375 £25,000
% change year-on-year
-1.47% +1.50%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Birmingham region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Birmingham
Permanent IT job ads with a match in the
Job Titles category
1860 1828 1767
As % of all permanent IT jobs located in Birmingham 97.38% 96.87% 97.68%
Number of salaries quoted 1414 1532 1605
Median salary £42,500 £40,000 £40,000
Median salary % change year-on-year
+6.25% -
90% offered a salary of more than £27,500 £25,500 £22,500
10% offered a salary of more than £62,500 £65,000 £60,000
UK excluding London median salary £42,500 £42,000 £40,000
% change year-on-year
+1.19% +5.00%

2nd Line Support
Jobs Demand Trend in Birmingham

The demand trend of job ads across the Birmingham region that featured 2nd Line Support in the job title.

2nd Line Support Jobs Demand Trend in Birmingham

2nd Line Support
Salary Trend in Birmingham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Birmingham region.

2nd Line Support Salary Trend in Birmingham

2nd Line Support
Salary Histogram in Birmingham

This chart provides a salary histogram for IT jobs citing 2nd Line Support across the Birmingham region over the 3 months to 20 January 2017.

2nd Line Support Salary Histogram in Birmingham

2nd Line Support Skill Set
Top 30 Related IT Skills in Birmingham

For the 6 months to 20 January 2017, 2nd Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Birmingham region featuring 2nd Line Support in the job title.

1 31 (88.57%) Windows
2 22 (62.86%) Microsoft
3 17 (48.57%) Active Directory
4 16 (45.71%) Citrix
5 15 (42.86%) VMware
6 14 (40.00%) MS Excel
7 13 (37.14%) VMware Infrastructure
8 12 (34.29%) Hyper-V
8 12 (34.29%) Problem Management
9 10 (28.57%) Enterprise Storage
9 10 (28.57%) Process Improvement
9 10 (28.57%) Management Information System
10 9 (25.71%) Windows Server
11 8 (22.86%) MS Exchange
12 7 (20.00%) SQL Server
12 7 (20.00%) MS Office
12 7 (20.00%) Windows 7
12 7 (20.00%) Windows Server 2008
13 6 (17.14%) SQL
14 5 (14.29%) CRM
14 5 (14.29%) TCP/IP
15 4 (11.43%) XenApp
15 4 (11.43%) ERP
15 4 (11.43%) Linux
16 3 (8.57%) Telecoms
16 3 (8.57%) ITIL
16 3 (8.57%) VPN
16 3 (8.57%) SLA
16 3 (8.57%) Cisco
16 3 (8.57%) Microsoft Certification

2nd Line Support Skill Set
Top Related IT Skills in Birmingham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (22.86%) MS Exchange
2 2 (5.71%) Exchange Server 2007
2 2 (5.71%) Exchange Server 2010
2 2 (5.71%) Exchange Server 2013
2 2 (5.71%) SharePoint
Applications
1 14 (40.00%) MS Excel
2 7 (20.00%) MS Office
Cloud Services
1 2 (5.71%) Amazon AWS
1 2 (5.71%) Microsoft Azure
Communications & Networking
1 5 (14.29%) TCP/IP
2 3 (8.57%) Firewall
2 3 (8.57%) PBX
2 3 (8.57%) VLAN
2 3 (8.57%) VoIP
2 3 (8.57%) VPN
3 2 (5.71%) DHCP
3 2 (5.71%) DNS
3 2 (5.71%) DSL
3 2 (5.71%) Ethernet
3 2 (5.71%) ISDN
3 2 (5.71%) MPLS
3 2 (5.71%) PSTN
4 1 (2.86%) ADSL
4 1 (2.86%) Internet
4 1 (2.86%) Intranet
4 1 (2.86%) LAN
4 1 (2.86%) Remote Desktop
4 1 (2.86%) WAN
4 1 (2.86%) Wi-Fi
Database & Business Intelligence
1 7 (20.00%) SQL Server
2 1 (2.86%) SQL Server 2000
2 1 (2.86%) SQL Server 2005
2 1 (2.86%) SQL Server 2008
General
1 3 (8.57%) Telecoms
2 2 (5.71%) Manufacturing
3 1 (2.86%) Automotive
Libraries, Frameworks & Software Standards
1 2 (5.71%) .NET
1 2 (5.71%) .NET Framework
Miscellaneous
1 10 (28.57%) Enterprise Storage
1 10 (28.57%) Management Information System
2 2 (5.71%) Analytical Skills
2 2 (5.71%) Replication
3 1 (2.86%) iPhone
3 1 (2.86%) Life Science
3 1 (2.86%) Video Conferencing
Operating Systems
1 31 (88.57%) Windows
2 9 (25.71%) Windows Server
3 7 (20.00%) Windows 7
3 7 (20.00%) Windows Server 2008
4 4 (11.43%) Linux
5 2 (5.71%) Windows Server 2003
5 2 (5.71%) Windows Server 2012
5 2 (5.71%) Windows XP
6 1 (2.86%) Android
6 1 (2.86%) Windows 10
6 1 (2.86%) Windows 8
Processes & Methodologies
1 12 (34.29%) Problem Management
2 10 (28.57%) Process Improvement
3 5 (14.29%) CRM
4 4 (11.43%) ERP
5 3 (8.57%) Incident Management
5 3 (8.57%) ITIL
6 1 (2.86%) Logistics
6 1 (2.86%) Service Management
Programming Languages
1 6 (17.14%) SQL
2 2 (5.71%) C#
Qualifications
1 3 (8.57%) Microsoft Certification
2 2 (5.71%) MCP
2 2 (5.71%) MCSA
2 2 (5.71%) MCSE
Quality Assurance & Compliance
1 3 (8.57%) SLA
2 2 (5.71%) DICOM
2 2 (5.71%) HL7
System Software
1 17 (48.57%) Active Directory
2 13 (37.14%) VMware Infrastructure
3 12 (34.29%) Hyper-V
4 4 (11.43%) XenApp
5 2 (5.71%) VMware ESXi
Systems Management
1 2 (5.71%) Backup Exec
1 2 (5.71%) Norton AntiVirus
2 1 (2.86%) DameWare
2 1 (2.86%) SCCM
Vendors
1 22 (62.86%) Microsoft
2 16 (45.71%) Citrix
3 15 (42.86%) VMware
4 3 (8.57%) Cisco
5 2 (5.71%) Apple
5 2 (5.71%) Kaspersky
5 2 (5.71%) Sophos
5 2 (5.71%) Symantec
5 2 (5.71%) Veeam
6 1 (2.86%) Altiris
6 1 (2.86%) Dell
Birmingham, West Midlands (County)
TEKsystems
Salary: £20000 - £25000 per annum + Benefits
Posted: 3 days ago
Birmingham, West Midlands (County)
Recann
Salary: £25000 - £28000 per annum + Benefits
Posted: 6 days ago