2nd Line Support Contracts in Birmingham

Second Line Support
West Midlands > Birmingham

The median Second Line Support daily rate in Birmingham is £200 according to job vacancies posted during the 6 months to 8 May 2024.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
8 May 2024
Same period 2023 Same period 2022
Rank 44 70 79
Rank change year-on-year +26 +9 -17
Contract jobs requiring a 2nd Line Support 17 7 13
As % of all contract jobs advertised in Birmingham 2.26% 0.80% 0.99%
As % of the Job Titles category 2.44% 0.83% 1.03%
Number of daily rates quoted 11 4 5
10th Percentile £185 £122 £162
25th Percentile £188 £126 £180
Median daily rate (50th Percentile) £200 £163 £190
Median % change year-on-year +23.08% -14.47% +65.98%
75th Percentile £210 £216 £195
90th Percentile £213 £255 £212
West Midlands median daily rate £200 £175 £168
% change year-on-year +14.29% +4.17% +5.00%
Number of hourly rates quoted 0 0 7
10th Percentile - - £15.18
25th Percentile - - £16.50
Median hourly rate - - £17.70
75th Percentile - - £17.88
90th Percentile - - £18.00
West Midlands median hourly rate £17.50 - £18.00
% change year-on-year - - +20.00%

All Contract IT Job Vacancies
Birmingham

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in Birmingham. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in Birmingham with a recognized job title 698 848 1,264
% of contract IT jobs with a recognized job title 92.82% 96.36% 95.90%
Number of daily rates quoted 486 565 923
10th Percentile £255 £263 £213
25th Percentile £350 £378 £363
Median daily rate (50th Percentile) £450 £500 £475
Median % change year-on-year -10.00% +5.26% +11.76%
75th Percentile £575 £603 £586
90th Percentile £675 £700 £688
West Midlands median daily rate £488 £500 £475
% change year-on-year -2.50% +5.26% +15.85%
Number of hourly rates quoted 40 35 21
10th Percentile £13.10 £11.40 £12.50
25th Percentile £15.88 £12.50 £14.00
Median hourly rate £28.50 £20.00 £17.48
Median % change year-on-year +42.50% +14.42% -2.89%
75th Percentile £48.75 £24.94 £18.00
90th Percentile £57.91 £60.50 £20.00
West Midlands median hourly rate £22.00 £20.00 £17.00
% change year-on-year +10.00% +17.65% +6.25%

2nd Line Support
Job Vacancy Trend in Birmingham

Job postings that featured 2nd Line Support in the job title as a proportion of all IT jobs advertised in Birmingham.

Job vacancy trend for 2nd Line Support in Birmingham

2nd Line Support
Contractor Daily Rate Trend in Birmingham

3-month moving average daily rate quoted in jobs citing 2nd Line Support in Birmingham.

Daily rate trend for 2nd Line Support in Birmingham

2nd Line Support
Contractor Hourly Rate Trend in Birmingham

3-month moving average hourly rates quoted in jobs citing 2nd Line Support in Birmingham.

Hourly rate trend for 2nd Line Support in Birmingham

2nd Line Support Skill Set
Top 30 Co-occurring Skills and Capabilities in Birmingham

For the 6 months to 8 May 2024, 2nd Line Support contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Birmingham region featuring 2nd Line Support in the job title.

1 11 (64.71%) Windows
2 10 (58.82%) Microsoft
2 10 (58.82%) Social Skills
3 9 (52.94%) WAN
3 9 (52.94%) Microsoft 365
4 8 (47.06%) Windows 10
5 7 (41.18%) Active Directory
6 6 (35.29%) DNS
6 6 (35.29%) Microsoft Office
7 5 (29.41%) VPN
7 5 (29.41%) Firewall
7 5 (29.41%) VMware
7 5 (29.41%) Windows Server 2012
7 5 (29.41%) SCCM
7 5 (29.41%) VMware Infrastructure
7 5 (29.41%) Windows Server
7 5 (29.41%) Windows Server 2019
7 5 (29.41%) Customer Service
8 4 (23.53%) Self-Motivation
8 4 (23.53%) Problem-Solving
8 4 (23.53%) PKI
8 4 (23.53%) Incident Management
8 4 (23.53%) Mobile Device Management
8 4 (23.53%) IPsec
8 4 (23.53%) MPLS
8 4 (23.53%) BGP
8 4 (23.53%) Juniper
8 4 (23.53%) TCP/IP
9 3 (17.65%) LAN
9 3 (17.65%) VoIP

2nd Line Support Skill Set
Co-occurring Skills and Capabilities in Birmingham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 6 (35.29%) Microsoft Office
Cloud Services
1 9 (52.94%) Microsoft 365
2 3 (17.65%) Azure
Communications & Networking
1 9 (52.94%) WAN
2 6 (35.29%) DNS
3 5 (29.41%) Firewall
3 5 (29.41%) VPN
4 4 (23.53%) BGP
4 4 (23.53%) IPsec
4 4 (23.53%) MPLS
4 4 (23.53%) TCP/IP
5 3 (17.65%) LAN
5 3 (17.65%) VLAN
5 3 (17.65%) VoIP
5 3 (17.65%) Wi-Fi
6 2 (11.76%) DHCP
6 2 (11.76%) Remote Desktop
6 2 (11.76%) SD-WAN
General
1 10 (58.82%) Social Skills
2 3 (17.65%) Documentation Skills
3 1 (5.88%) Analytical Skills
3 1 (5.88%) Finance
3 1 (5.88%) Public Sector
Miscellaneous
1 4 (23.53%) PKI
1 4 (23.53%) Self-Motivation
2 3 (17.65%) Clustering
2 3 (17.65%) Driving Licence
3 2 (11.76%) iPad
4 1 (5.88%) EPoS
4 1 (5.88%) PDA
Operating Systems
1 11 (64.71%) Windows
2 8 (47.06%) Windows 10
3 5 (29.41%) Windows Server
3 5 (29.41%) Windows Server 2012
3 5 (29.41%) Windows Server 2019
4 3 (17.65%) Mac OS
5 2 (11.76%) Linux
5 2 (11.76%) Windows Server 2008
5 2 (11.76%) Windows Server 2016
6 1 (5.88%) Android
Processes & Methodologies
1 5 (29.41%) Customer Service
2 4 (23.53%) Incident Management
2 4 (23.53%) Mobile Device Management
2 4 (23.53%) Problem-Solving
3 3 (17.65%) Decision-Making
3 3 (17.65%) Quality Management
4 2 (11.76%) Asset Management
4 2 (11.76%) Cybersecurity
4 2 (11.76%) Network Monitoring
4 2 (11.76%) Proactive Monitoring
4 2 (11.76%) Security Monitoring
5 1 (5.88%) ERP
5 1 (5.88%) Software Testing
5 1 (5.88%) Test Scripting
5 1 (5.88%) WFM
Programming Languages
1 3 (17.65%) PowerShell
Qualifications
1 3 (17.65%) Degree
2 2 (11.76%) Security Cleared
Quality Assurance & Compliance
1 2 (11.76%) ISO 9000
2 1 (5.88%) SLA
System Software
1 7 (41.18%) Active Directory
2 5 (29.41%) VMware Infrastructure
3 3 (17.65%) Hyper-V
4 2 (11.76%) Terminal Services
Systems Management
1 5 (29.41%) SCCM
2 3 (17.65%) Autotask
2 3 (17.65%) Failover Clustering
2 3 (17.65%) Jamf Pro
2 3 (17.65%) Microsoft Intune
Vendors
1 10 (58.82%) Microsoft
2 5 (29.41%) VMware
3 4 (23.53%) Juniper
4 3 (17.65%) Apple
4 3 (17.65%) Datto
5 2 (11.76%) Cisco
5 2 (11.76%) Fujitsu
6 1 (5.88%) Citrix
6 1 (5.88%) ServiceNow