The table below looks at the statistics for CRM skills in IT contracts advertised for the Birmingham region. Included is a guide to the average contractor rates offered in IT contracts that have cited CRM over the 3 months to 20 April 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
20 Apr 2015
Same period 2014 Same period 2013
Customer Relationship Management (CRM)
Rank 17 27 17
Rank change year-on-year
+10 -10
Contract jobs citing CRM 65 32 34
As % of all contract IT jobs located in Birmingham 7.74% 5.27% 6.65%
As % of the Processes & Methodologies category 10.83% 8.23% 9.55%
Number of daily rates quoted 47 25 18
Average daily rate
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of your Daily Rate
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£420 £400 £450
Average daily rate % change year-on-year
+5.00% -11.11%
90% offered a daily rate of more than £300 £325 £357
10% offered a daily rate of more than £560 £500 £543
UK excluding London average daily rate £400 £400 £400
Number of hourly rates quoted 0 1 0
Average hourly rate - £12.00 -
UK excluding London average hourly rate £45.00 £17.50 £22.50
% change year-on-year
+157.14% -22.22%
CRM
West Midlands

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Birmingham region.

Processes & Methodologies Category
Birmingham
Contract IT job ads with a match in the
Processes & Methodologies category
600 389 356
As % of all contract IT jobs located in Birmingham 71.43% 64.09% 69.67%
Number of daily rates quoted 406 223 193
Average daily rate £375 £400 £350
Average daily rate % change year-on-year
-6.25% +14.20%
90% offered a daily rate of more than £265 £230 £215
10% offered a daily rate of more than £500 £475 £475
UK excluding London average daily rate £393 £375 £363
% change year-on-year
+4.66% +3.44%
Number of hourly rates quoted 14 15 18
Average hourly rate £14.00 £12.00 £14.50
Average hourly rate % change year-on-year
+16.66% -17.24%
90% offered a hourly rate of more than £8.57 £9.12 £10.76
10% offered a hourly rate of more than £23.60 £31.00 £37.00
UK excluding London average hourly rate £31.44 £30.00 £32.00
% change year-on-year
+4.80% -6.25%

CRM
Jobs Demand Trend in Birmingham

This chart provides a 3-month moving total of IT contractor jobs citing CRM across the Birmingham region as a proportion of the total demand within the Processes & Methodologies category.

CRM Jobs Demand Trend in Birmingham

CRM
Daily Rate Trend in Birmingham

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing CRM across the Birmingham region.

CRM Daily Rate Trend in Birmingham

CRM
Daily Rate Histogram in Birmingham

This chart provides a histogram of daily rates quoted in contract IT jobs citing CRM across the Birmingham region over the 3 months to 20 April 2015.

CRM Daily Rate Histogram in Birmingham

CRM
Hourly Rate Trend in Birmingham

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing CRM across the Birmingham region.

CRM Hourly Rate Trend in Birmingham

CRM
Top 30 Related IT Skills in Birmingham

For the 6 months to 20 April 2015, IT contractor jobs across the Birmingham region citing CRM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited CRM.

1 44 (44.44%) Dynamics CRM
2 36 (36.36%) Microsoft
3 25 (25.25%) SharePoint
4 23 (23.23%) SQL Server
5 21 (21.21%) Project Management
6 19 (19.19%) .NET
7 18 (18.18%) Stakeholder Management
8 17 (17.17%) SAP
8 17 (17.17%) MS Excel
9 16 (16.16%) SQL Server Reporting Services
10 15 (15.15%) Migration
11 12 (12.12%) C#
11 12 (12.12%) JavaScript
11 12 (12.12%) SQL Server Integration Services
12 11 (11.11%) Microsoft Azure
12 11 (11.11%) SQL
12 11 (11.11%) PRINCE2
12 11 (11.11%) BizTalk Server
12 11 (11.11%) Finance
13 10 (10.10%) SQL Server Analysis Services
13 10 (10.10%) Data Migration
14 9 (9.09%) Dynamics AX
14 9 (9.09%) SAP CRM
14 9 (9.09%) PRINCE
15 8 (8.08%) Salesforce.com
15 8 (8.08%) Active Directory
15 8 (8.08%) Microsoft Certification
15 8 (8.08%) Windows
15 8 (8.08%) HTML
15 8 (8.08%) Validation

CRM
Top Related IT Skills in Birmingham by Category

For the 6 months to 20 April 2015, IT contractor jobs across the Birmingham region citing CRM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited CRM. Up to 20 skills are shown per category.

Application Platforms
1 25 (25.25%) SharePoint
2 11 (11.11%) BizTalk Server
3 5 (5.05%) SharePoint 2013
4 4 (4.04%) IIS
5 2 (2.02%) CMS
5 2 (2.02%) Umbraco
5 2 (2.02%) Sitecore CMS
6 1 (1.01%) SharePoint 2010
Applications
1 17 (17.17%) MS Excel
2 2 (2.02%) MS Project
2 2 (2.02%) MS Office
3 1 (1.01%) MS Visio
Business Applications
1 44 (44.44%) Dynamics CRM
2 9 (9.09%) Dynamics AX
2 9 (9.09%) SAP CRM
3 4 (4.04%) SAP ERP
4 3 (3.03%) SAP SD
5 1 (1.01%) Line 500
5 1 (1.01%) Sage 1000
5 1 (1.01%) SAP BPC
5 1 (1.01%) SAP PM
Cloud Services
1 11 (11.11%) Microsoft Azure
2 1 (1.01%) Office 365
Communications & Networking
1 4 (4.04%) H.323
1 4 (4.04%) Cisco ICM
2 2 (2.02%) MPLS
3 1 (1.01%) Internet
Database & Business Intelligence
1 23 (23.23%) SQL Server
2 16 (16.16%) SQL Server Reporting Services
3 12 (12.12%) SQL Server Integration Services
4 10 (10.10%) SQL Server Analysis Services
5 3 (3.03%) SQL Server 2005
5 3 (3.03%) SQL Server 2012
6 2 (2.02%) SAP BW
6 2 (2.02%) Data Warehouse
7 1 (1.01%) QlikView
7 1 (1.01%) Relational Database
7 1 (1.01%) PostgreSQL
7 1 (1.01%) Data Mart
Development Applications
1 3 (3.03%) Visual Studio
2 1 (1.01%) MorphX
2 1 (1.01%) Team Foundation Server
General
1 11 (11.11%) Finance
2 6 (6.06%) Retail
2 6 (6.06%) Advertising
3 4 (4.04%) Law
4 3 (3.03%) Marketing
5 2 (2.02%) Legal
6 1 (1.01%) Manufacturing
6 1 (1.01%) Billing
6 1 (1.01%) Local Government
Job Titles
1 21 (21.21%) Architect
2 18 (18.18%) Developer
3 16 (16.16%) Project Manager
4 13 (13.13%) Analyst
5 10 (10.10%) Consultant
6 7 (7.07%) Implementation Analyst
6 7 (7.07%) Business Analyst
7 6 (6.06%) Technical Architect
7 6 (6.06%) Solutions Architect
7 6 (6.06%) CRM Consultant
7 6 (6.06%) IT Project Manager
8 5 (5.05%) CRM Architect
8 5 (5.05%) Senior Project Manager
8 5 (5.05%) .NET Developer
8 5 (5.05%) Senior Manager
9 4 (4.04%) Programme Manager
9 4 (4.04%) SAP Consultant
9 4 (4.04%) Cisco Specialist
9 4 (4.04%) CRM Developer
9 4 (4.04%) CRM Manager
Libraries, Frameworks & Software Standards
1 19 (19.19%) .NET
2 8 (8.08%) HTML
3 7 (7.07%) CSS
4 5 (5.05%) jQuery
4 5 (5.05%) Web Services
5 4 (4.04%) ASP.NET
5 4 (4.04%) VXML
5 4 (4.04%) HTML5
6 3 (3.03%) .NET Framework
6 3 (3.03%) CSS3
6 3 (3.03%) XML
7 2 (2.02%) ASP.NET MVC 3
7 2 (2.02%) ASP.NET MVC
7 2 (2.02%) WCF
8 1 (1.01%) Silverlight
8 1 (1.01%) JSON
8 1 (1.01%) Mason
8 1 (1.01%) Visualforce
8 1 (1.01%) ASP.NET Web Forms
8 1 (1.01%) EDI
Miscellaneous
1 8 (8.08%) Replication
2 6 (6.06%) Performance Metrics
3 3 (3.03%) Analytical Skills
4 2 (2.02%) FMCG
5 1 (1.01%) Visualisation
5 1 (1.01%) User Experience
5 1 (1.01%) NHS
5 1 (1.01%) PMI
Operating Systems
1 8 (8.08%) Windows
Processes & Methodologies
1 21 (21.21%) Project Management
2 18 (18.18%) Stakeholder Management
3 15 (15.15%) Migration
4 11 (11.11%) PRINCE2
5 10 (10.10%) Data Migration
6 9 (9.09%) PRINCE
7 8 (8.08%) Validation
7 8 (8.08%) Information Security
7 8 (8.08%) Transition Management
8 7 (7.07%) MVC
8 7 (7.07%) TOGAF
9 6 (6.06%) Business Intelligence
9 6 (6.06%) ERP
9 6 (6.06%) Agile Software Development
9 6 (6.06%) Risk Management
10 5 (5.05%) Web Application Development
10 5 (5.05%) Content Management
10 5 (5.05%) Business Analysis
10 5 (5.05%) Supplier Management
11 4 (4.04%) ITIL
Programming Languages
1 12 (12.12%) C#
1 12 (12.12%) JavaScript
2 11 (11.11%) SQL
3 4 (4.04%) T-SQL
4 3 (3.03%) ABAP
5 1 (1.01%) X++
5 1 (1.01%) Apex Code
5 1 (1.01%) VB.NET
5 1 (1.01%) Java
5 1 (1.01%) PL/SQL
Qualifications
1 8 (8.08%) Microsoft Certification
2 6 (6.06%) Degree
3 3 (3.03%) CCNP
3 3 (3.03%) CCIP
3 3 (3.03%) Cisco Certification
4 1 (1.01%) PMI Certification
Quality Assurance & Compliance
1 2 (2.02%) QA
System Software
1 8 (8.08%) Active Directory
Systems Management
1 4 (4.04%) Cisco CUCM
1 4 (4.04%) Cisco UCCE
2 3 (3.03%) SolarWinds Orion
3 1 (1.01%) SCCM
Vendors
1 36 (36.36%) Microsoft
2 17 (17.17%) SAP
3 8 (8.08%) Salesforce.com
4 7 (7.07%) Cisco
5 4 (4.04%) JD Edwards
5 4 (4.04%) Verint
6 3 (3.03%) SolarWinds
7 2 (2.02%) Juniper
7 2 (2.02%) Sitecore
8 1 (1.01%) Tableau
8 1 (1.01%) Oracle
8 1 (1.01%) Sage
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