The table below looks at the statistics for CRM skills in IT contracts advertised for the Birmingham region. Included is a guide to the average contractor rates offered in IT contracts that have cited CRM over the 3 months to 5 February 2016 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
5 Feb 2016
Same period 2015 Same period 2014
Customer Relationship Management (CRM)
Rank 36 16 34
Rank change year-on-year
-20 +18
Contract jobs citing CRM 21 41 19
As % of all contract IT jobs located in Birmingham 3.16% 6.89% 3.36%
As % of the Processes & Methodologies category 4.05% 9.86% 4.86%
Number of daily rates quoted 13 21 14
Average daily rate £415 £338 £508
Average daily rate % change year-on-year
+22.96% -33.49%
90% offered a daily rate of more than £347 £275 £300
10% offered a daily rate of more than £550 £525 £543
UK excluding London average daily rate £413 £400 £375
% change year-on-year
+3.12% +6.66%
Number of hourly rates quoted 0 0 1
Average hourly rate - - £12.00
UK excluding London average hourly rate £18.75 £20.00 £15.00
% change year-on-year
-6.26% +33.33%
CRM
West Midlands

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Birmingham region.

Processes & Methodologies Category
Birmingham
Contract IT job ads with a match in the
Processes & Methodologies category
519 416 391
As % of all contract IT jobs located in Birmingham 78.05% 69.92% 69.20%
Number of daily rates quoted 331 257 243
Average daily rate £375 £375 £350
Average daily rate % change year-on-year
- +7.14%
90% offered a daily rate of more than £250 £250 £225
10% offered a daily rate of more than £550 £475 £515
UK excluding London average daily rate £400 £400 £375
% change year-on-year
- +6.66%
Number of hourly rates quoted 17 17 9
Average hourly rate £27.50 £13.00 £11.00
Average hourly rate % change year-on-year
+111.53% +18.18%
90% offered a hourly rate of more than £10.85 £10.00 £9.06
10% offered a hourly rate of more than £49.00 £26.00 £15.20
UK excluding London average hourly rate £40.00 £27.50 £27.50
% change year-on-year
+45.45% -

CRM
Jobs Demand Trend in Birmingham

This chart provides a 3-month moving total of IT contractor jobs citing CRM across the Birmingham region as a proportion of the total demand within the Processes & Methodologies category.

CRM Jobs Demand Trend in Birmingham

CRM
Daily Rate Trend in Birmingham

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing CRM across the Birmingham region.

CRM Daily Rate Trend in Birmingham

CRM
Daily Rate Histogram in Birmingham

This chart provides a histogram of daily rates quoted in contract IT jobs citing CRM across the Birmingham region over the 3 months to 5 February 2016.

CRM Daily Rate Histogram in Birmingham

CRM
Hourly Rate Trend in Birmingham

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing CRM across the Birmingham region.

CRM Hourly Rate Trend in Birmingham

CRM
Top 30 Related IT Skills in Birmingham

For the 6 months to 5 February 2016, IT contractor jobs across the Birmingham region citing CRM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited CRM.

1 32 (50.79%) Dynamics CRM
2 31 (49.21%) Microsoft
3 21 (33.33%) JavaScript
4 18 (28.57%) HTML
5 16 (25.40%) Java
6 15 (23.81%) .NET
6 15 (23.81%) Agile Software Development
7 14 (22.22%) HTML5
8 13 (20.63%) SharePoint
9 11 (17.46%) Oracle
10 10 (15.87%) SQL Server
10 10 (15.87%) MS Excel
10 10 (15.87%) SOA
10 10 (15.87%) SQL Server Integration Services
11 9 (14.29%) Marketing
11 9 (14.29%) Degree
11 9 (14.29%) Analytics
11 9 (14.29%) Finance
11 9 (14.29%) Salesforce.com
11 9 (14.29%) CSS
11 9 (14.29%) Web Services
12 8 (12.70%) XML
12 8 (12.70%) SOAP
12 8 (12.70%) VB
12 8 (12.70%) PHP
12 8 (12.70%) BizTalk Server
12 8 (12.70%) EAI
12 8 (12.70%) DTS
12 8 (12.70%) EDI
12 8 (12.70%) ERP

CRM
Top Related IT Skills in Birmingham by Category

For the 6 months to 5 February 2016, IT contractor jobs across the Birmingham region citing CRM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited CRM. Up to 20 skills are shown per category.

Application Platforms
1 13 (20.63%) SharePoint
2 8 (12.70%) BizTalk Server
2 8 (12.70%) SharePoint 2010
3 3 (4.76%) Node.js
4 2 (3.17%) Umbraco
5 1 (1.59%) CMS
5 1 (1.59%) Joomla!
5 1 (1.59%) SAS
5 1 (1.59%) SharePoint 2013
5 1 (1.59%) WebSphere
5 1 (1.59%) WordPress
Applications
1 10 (15.87%) MS Excel
2 1 (1.59%) MS PowerPoint
2 1 (1.59%) MS Visio
2 1 (1.59%) Photoshop
Business Applications
1 32 (50.79%) Dynamics CRM
2 6 (9.52%) BigMachines
2 6 (9.52%) Eloqua
3 3 (4.76%) Salesforce.com CRM
4 2 (3.17%) Oracle CRM
4 2 (3.17%) Oracle General Ledger
4 2 (3.17%) Oracle Payables
4 2 (3.17%) Oracle Receivables
5 1 (1.59%) SAP CRM
Cloud Services
1 7 (11.11%) SaaS
2 6 (9.52%) Cloud Computing
3 1 (1.59%) Force.com
3 1 (1.59%) Google Analytics
3 1 (1.59%) Heroku
3 1 (1.59%) IaaS
3 1 (1.59%) PaaS
Communications & Networking
1 1 (1.59%) CTI
1 1 (1.59%) Extranet
1 1 (1.59%) Intranet
Database & Business Intelligence
1 10 (15.87%) SQL Server
1 10 (15.87%) SQL Server Integration Services
2 8 (12.70%) DTS
3 2 (3.17%) Data Warehouse
3 2 (3.17%) MongoDB
3 2 (3.17%) MySQL
3 2 (3.17%) Oracle BI Publisher
3 2 (3.17%) Oracle Discoverer
3 2 (3.17%) Oracle Reports
4 1 (1.59%) Base SAS
4 1 (1.59%) BusinessObjects
4 1 (1.59%) BusinessObjects Web Intelligence
4 1 (1.59%) Data Mining
4 1 (1.59%) OLAP
4 1 (1.59%) Oracle Database
4 1 (1.59%) Oracle Database 10g
4 1 (1.59%) Oracle Database 11g
4 1 (1.59%) Oracle Database 12c
4 1 (1.59%) SAS Data Integration Studio
4 1 (1.59%) SAS Enterprise Guide
Development Applications
1 6 (9.52%) Oracle APEX
1 6 (9.52%) Visual Studio
2 1 (1.59%) Git (software)
2 1 (1.59%) LoadRunner
2 1 (1.59%) Team Foundation Server
General
1 9 (14.29%) Finance
1 9 (14.29%) Marketing
2 8 (12.70%) Retail
3 4 (6.35%) Advertising
3 4 (6.35%) Banking
4 3 (4.76%) Billing
5 2 (3.17%) Telecoms
6 1 (1.59%) Legal
6 1 (1.59%) Manufacturing
6 1 (1.59%) Publishing
Job Titles
1 19 (30.16%) Architect
2 18 (28.57%) Developer
3 10 (15.87%) Consultant
4 8 (12.70%) CRM Consultant
4 8 (12.70%) CRM Developer
5 7 (11.11%) Applications Architect
6 6 (9.52%) Dynamics CRM Developer
6 6 (9.52%) JavaScript Developer
6 6 (9.52%) Project Manager
6 6 (9.52%) Solutions Architect
7 5 (7.94%) Dynamics CRM Consultant
7 5 (7.94%) Microsoft CRM Consultant
7 5 (7.94%) Technical Consultant
8 4 (6.35%) Analyst
8 4 (6.35%) CRM Manager
8 4 (6.35%) CRM Project Manager
8 4 (6.35%) Integration Architect
8 4 (6.35%) Web Developer
9 3 (4.76%) C Developer
9 3 (4.76%) Salesforce.com Developer
Libraries, Frameworks & Software Standards
1 18 (28.57%) HTML
2 15 (23.81%) .NET
3 14 (22.22%) HTML5
4 9 (14.29%) CSS
4 9 (14.29%) Web Services
5 8 (12.70%) EDI
5 8 (12.70%) REST
5 8 (12.70%) SOAP
5 8 (12.70%) XML
6 7 (11.11%) Mason
6 7 (11.11%) Visualforce
7 6 (9.52%) ASP.NET
7 6 (9.52%) CSS3
8 4 (6.35%) jQuery
9 3 (4.76%) AngularJS
9 3 (4.76%) Ember.js
9 3 (4.76%) Meteor
9 3 (4.76%) React
10 2 (3.17%) D3.js
10 2 (3.17%) KnockoutJS
Miscellaneous
1 7 (11.11%) Computer Science
2 2 (3.17%) Data Centre
2 2 (3.17%) Data Integration
2 2 (3.17%) Management Information System
2 2 (3.17%) Social Media
2 2 (3.17%) Visualisation
3 1 (1.59%) Algorithms
3 1 (1.59%) CMDB
Operating Systems
1 5 (7.94%) Windows
2 3 (4.76%) Linux
3 1 (1.59%) Apple iOS
3 1 (1.59%) Windows Server 2003
Processes & Methodologies
1 15 (23.81%) Agile Software Development
2 10 (15.87%) SOA
3 9 (14.29%) Analytics
4 8 (12.70%) EAI
4 8 (12.70%) ERP
4 8 (12.70%) Project Management
5 7 (11.11%) Software Architecture
5 7 (11.11%) Web Development
6 5 (7.94%) Business Intelligence
7 4 (6.35%) Case Management
7 4 (6.35%) Service Management
7 4 (6.35%) Workflow
8 3 (4.76%) BDD
8 3 (4.76%) Change Management
8 3 (4.76%) Data Modelling
8 3 (4.76%) MVC
8 3 (4.76%) TDD
9 2 (3.17%) Configure, Price, Quote (CPQ)
9 2 (3.17%) Data Visualisation
9 2 (3.17%) Software Delivery
Programming Languages
1 21 (33.33%) JavaScript
2 16 (25.40%) Java
3 8 (12.70%) PHP
3 8 (12.70%) VB
3 8 (12.70%) XPath
4 7 (11.11%) Apex Code
5 6 (9.52%) SQL
6 4 (6.35%) C#
7 3 (4.76%) C
7 3 (4.76%) Perl
7 3 (4.76%) PL/SQL
8 1 (1.59%) VBA
Qualifications
1 9 (14.29%) Degree
2 4 (6.35%) Microsoft Certification
3 3 (4.76%) Security Cleared
Quality Assurance & Compliance
1 2 (3.17%) Data Quality
System Software
1 1 (1.59%) Oracle RAC
1 1 (1.59%) VMware Infrastructure
Systems Management
1 1 (1.59%) Oracle RMAN
Vendors
1 31 (49.21%) Microsoft
2 11 (17.46%) Oracle
3 9 (14.29%) Salesforce.com
4 6 (9.52%) Siebel
5 3 (4.76%) SAP
6 1 (1.59%) Citrix
6 1 (1.59%) Endeca
6 1 (1.59%) Google
6 1 (1.59%) HP
6 1 (1.59%) IBM
6 1 (1.59%) iManage
6 1 (1.59%) Lagan
6 1 (1.59%) Northgate
6 1 (1.59%) Sage
6 1 (1.59%) VMware
6 1 (1.59%) Zend
Birmingham, West Midlands (County)
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Salary: Benefits
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