The first table below looks at the demand for CRM skills in IT contracts advertised for the Birmingham region. Included is a guide to the average contractor rates offered in IT contracts that have cited CRM over the 3 months to 23 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Birmingham region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
23 Jul 2014
Same period 2013 Same period 2012
Customer Relationship Management (CRM)
Rank 32 31 30
Rank change year-on-year
-1 -1
Contract jobs citing CRM 27 29 29
As % of all contract IT jobs located in Birmingham 3.90% 4.79% 4.32%
As % of the Processes & Methodologies category 5.68% 7.11% 6.09%
Number of daily rates quoted 14 15 15
Average daily rate
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£486 £400 £370
Average daily rate % change year-on-year
+21.56% +8.10%
90% offered a daily rate of more than £332 £326 £322
10% offered a daily rate of more than £550 £440 £463
UK excluding London average daily rate £388 £388 £400
% change year-on-year
- -3.12%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £18.75 £37.80 £25.00
% change year-on-year
-50.39% +51.20%
Processes & Methodologies Category
Birmingham
Contract IT job ads with a match in the
Processes & Methodologies category
475 408 476
As % of all contract IT jobs located in Birmingham 68.54% 67.33% 70.83%
Number of daily rates quoted 295 233 250
Average daily rate £351 £385 £360
Average daily rate % change year-on-year
-8.96% +6.94%
90% offered a daily rate of more than £250 £275 £163
10% offered a daily rate of more than £500 £513 £475
UK excluding London average daily rate £375 £375 £363
% change year-on-year
- +3.44%
Number of hourly rates quoted 13 3 17
Average hourly rate £15.00 £175.00 £18.98
Average hourly rate % change year-on-year
-91.42% +822.26%
90% offered a hourly rate of more than £7.20 £16.48 £11.75
10% offered a hourly rate of more than £178.00 £175.00 £40.00
UK excluding London average hourly rate £26.50 £31.00 £32.00
% change year-on-year
-14.51% -3.12%
CRM
West Midlands

CRM
Jobs Demand Trend in Birmingham

This chart provides a 3-month moving total of IT contractor jobs citing CRM across the Birmingham region as a proportion of the total demand within the Processes & Methodologies category.

CRM Jobs Demand Trend in Birmingham

CRM
Daily Rate Trend in Birmingham

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing CRM across the Birmingham region.

CRM Daily Rate Trend in Birmingham

CRM
Daily Rate Histogram in Birmingham

This chart provides a histogram of daily rates quoted in contract IT jobs citing CRM across the Birmingham region over the 3 months to 23 July 2014.

CRM Daily Rate Histogram in Birmingham

CRM
Hourly Rate Trend in Birmingham

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing CRM across the Birmingham region.

CRM Hourly Rate Trend in Birmingham

CRM
Top 30 Related IT Skills in Birmingham

For the 6 months to 23 July 2014, IT contractor jobs across the Birmingham region citing CRM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited CRM.

1 31 (52.54%) Dynamics CRM
2 20 (33.90%) Microsoft
3 19 (32.20%) .NET
4 14 (23.73%) C#
5 13 (22.03%) JavaScript
5 13 (22.03%) Web Services
6 12 (20.34%) SAP
6 12 (20.34%) Finance
7 11 (18.64%) SQL
8 10 (16.95%) SQL Server
9 9 (15.25%) Oracle
10 8 (13.56%) SQL Server Reporting Services
10 8 (13.56%) ERP
11 7 (11.86%) SharePoint
11 7 (11.86%) Advertising
12 6 (10.17%) Migration
12 6 (10.17%) WCF
12 6 (10.17%) QA
12 6 (10.17%) PRINCE2
12 6 (10.17%) E-Commerce
13 5 (8.47%) Java
13 5 (8.47%) BizTalk Server
13 5 (8.47%) Unit Testing
13 5 (8.47%) Silverlight
13 5 (8.47%) Stakeholder Management
13 5 (8.47%) Agile Software Development
13 5 (8.47%) Retail
13 5 (8.47%) SAP CRM
13 5 (8.47%) SQL Server 2012
14 4 (6.78%) iPad

CRM
Top Related IT Skills in Birmingham by Category

For the 6 months to 23 July 2014, IT contractor jobs across the Birmingham region citing CRM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited CRM. Up to 20 skills are shown per category.

Application Platforms
1 7 (11.86%) SharePoint
2 5 (8.47%) BizTalk Server
3 3 (5.08%) Oracle SOA Suite
4 1 (1.69%) IIS
4 1 (1.69%) SharePoint 2010
4 1 (1.69%) NetWeaver
Applications
1 1 (1.69%) MS Office
1 1 (1.69%) MS Excel
1 1 (1.69%) MS Visio
Business Applications
1 31 (52.54%) Dynamics CRM
2 5 (8.47%) SAP CRM
3 2 (3.39%) Oracle CRM
3 2 (3.39%) Magento
4 1 (1.69%) Oracle EBS
4 1 (1.69%) Maximo
4 1 (1.69%) Dynamics AX
4 1 (1.69%) SAP ERP
4 1 (1.69%) SAP FI-CA
Cloud Services
1 1 (1.69%) SaaS
Communications & Networking
1 1 (1.69%) Kerberos
1 1 (1.69%) SSL
Database & Business Intelligence
1 10 (16.95%) SQL Server
2 8 (13.56%) SQL Server Reporting Services
3 5 (8.47%) SQL Server 2012
4 2 (3.39%) BusinessObjects
4 2 (3.39%) Data Warehouse
5 1 (1.69%) Oracle Discoverer
5 1 (1.69%) MS Access
5 1 (1.69%) Oracle BI EE
5 1 (1.69%) SQL Server 2008
5 1 (1.69%) SAP HANA
5 1 (1.69%) SQLPlus
Development Applications
1 1 (1.69%) Team Foundation Server
General
1 12 (20.34%) Finance
2 7 (11.86%) Advertising
3 5 (8.47%) Retail
4 3 (5.08%) Marketing
5 2 (3.39%) Billing
6 1 (1.69%) Automotive
6 1 (1.69%) Manufacturing
Job Titles
1 22 (37.29%) Developer
2 17 (28.81%) CRM Developer
3 12 (20.34%) Architect
4 11 (18.64%) Consultant
4 11 (18.64%) Dynamics CRM Developer
5 9 (15.25%) Dynamics CRM Consultant
5 9 (15.25%) Microsoft CRM Consultant
5 9 (15.25%) CRM Consultant
5 9 (15.25%) Microsoft Consultant
6 7 (11.86%) Project Manager
6 7 (11.86%) CRM Architect
7 5 (8.47%) Microsoft Developer
7 5 (8.47%) Solutions Architect
7 5 (8.47%) Lead Developer
8 4 (6.78%) Analyst
9 2 (3.39%) Business Analyst
9 2 (3.39%) Support Technician
9 2 (3.39%) Change Manager
9 2 (3.39%) Business Change Manager
9 2 (3.39%) Data Analyst
Libraries, Frameworks & Software Standards
1 19 (32.20%) .NET
2 13 (22.03%) Web Services
3 6 (10.17%) WCF
4 5 (8.47%) Silverlight
5 4 (6.78%) jQuery
6 3 (5.08%) J2EE
6 3 (5.08%) ASP.NET
7 1 (1.69%) SOAP
7 1 (1.69%) Mason
7 1 (1.69%) WebCenter
7 1 (1.69%) Reactive Extensions
7 1 (1.69%) Managed Extensibility Framework
7 1 (1.69%) XML
Miscellaneous
1 4 (6.78%) iPad
2 1 (1.69%) Mobile App
2 1 (1.69%) EPoS
2 1 (1.69%) Mainframe
2 1 (1.69%) FMCG
2 1 (1.69%) Smart Meter
Operating Systems
1 3 (5.08%) Windows
2 2 (3.39%) Apple iOS
3 1 (1.69%) Windows Server 2008
Processes & Methodologies
1 8 (13.56%) ERP
2 6 (10.17%) PRINCE2
2 6 (10.17%) Migration
2 6 (10.17%) E-Commerce
3 5 (8.47%) Unit Testing
3 5 (8.47%) Stakeholder Management
3 5 (8.47%) Agile Software Development
4 4 (6.78%) System Testing
4 4 (6.78%) MVC
4 4 (6.78%) Project Management
4 4 (6.78%) Waterfall
5 3 (5.08%) Data Migration
5 3 (5.08%) Business Intelligence
5 3 (5.08%) SOA
6 2 (3.39%) Data Modelling
6 2 (3.39%) ITIL
6 2 (3.39%) OO
6 2 (3.39%) Service Delivery
6 2 (3.39%) Continuous Improvement
7 1 (1.69%) Test Strategy
Programming Languages
1 14 (23.73%) C#
2 13 (22.03%) JavaScript
3 11 (18.64%) SQL
4 5 (8.47%) Java
5 2 (3.39%) PHP
5 2 (3.39%) T-SQL
5 2 (3.39%) C
6 1 (1.69%) ABAP
6 1 (1.69%) PowerShell
Qualifications
1 3 (5.08%) SC Cleared
1 3 (5.08%) Security Cleared
2 1 (1.69%) ISEB
2 1 (1.69%) Microsoft Certification
2 1 (1.69%) PMP
2 1 (1.69%) PMI Certification
2 1 (1.69%) MCITP
2 1 (1.69%) Degree
2 1 (1.69%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 6 (10.17%) QA
Systems Management
1 1 (1.69%) Tivoli
Vendors
1 20 (33.90%) Microsoft
2 12 (20.34%) SAP
3 9 (15.25%) Oracle
4 4 (6.78%) JD Edwards
5 2 (3.39%) Business Objects
6 1 (1.69%) Salesforce.com
6 1 (1.69%) Northgate
6 1 (1.69%) Citrix
6 1 (1.69%) Hyperion
6 1 (1.69%) Sybase
6 1 (1.69%) IBM