The table below looks at the statistics for CRM skills in IT jobs advertised for the Birmingham region. Included is a guide to the salaries offered in IT jobs that have cited CRM over the 3 months to 28 July 2016 with a comparison to the same period over the previous 2 years.

3 months to
28 Jul 2016
Same period 2015 Same period 2014
Customer Relationship Management (CRM)
Rank 77 68 26
Rank change year-on-year
-9 -42
Permanent jobs citing CRM 70 68 150
As % of all permanent IT jobs located in Birmingham 2.97% 3.35% 7.73%
As % of the Processes & Methodologies category 3.47% 3.93% 9.14%
Number of salaries quoted 46 62 134
Median salary £35,000 £42,500 £42,500
Median salary % change year-on-year
-17.64% -
90% offered a salary of more than £22,500 £32,500 £28,000
10% offered a salary of more than £48,803 £67,500 £70,000
UK excluding London median salary £42,500 £42,500 £42,500
CRM
West Midlands

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Birmingham region.

Processes & Methodologies Category
Birmingham
Permanent IT job ads with a match in the
Processes & Methodologies category
2020 1730 1641
As % of all permanent IT jobs located in Birmingham 85.70% 85.14% 84.54%
Number of salaries quoted 1480 1428 1429
Median salary £45,000 £45,000 £47,500
Median salary % change year-on-year
- -5.26%
90% offered a salary of more than £27,500 £30,000 £30,000
10% offered a salary of more than £70,000 £70,000 £67,500
UK excluding London median salary £45,000 £44,000 £42,500
% change year-on-year
+2.27% +3.52%

CRM
Jobs Demand Trend in Birmingham

The demand trend of job ads across the Birmingham region citing CRM as a proportion of all IT jobs with a match in the Processes & Methodologies category.

CRM Jobs Demand Trend in Birmingham

CRM
Salary Trend in Birmingham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM across the Birmingham region.

CRM Salary Trend in Birmingham

CRM
Salary Histogram in Birmingham

This chart provides a salary histogram for IT jobs citing CRM across the Birmingham region over the 3 months to 28 July 2016.

CRM Salary Histogram in Birmingham

CRM
Top 30 Related IT Skills in Birmingham

For the 6 months to 28 July 2016, IT jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Birmingham region with a requirement for CRM.

1 64 (34.41%) SQL
2 48 (25.81%) Finance
3 47 (25.27%) MySQL
4 42 (22.58%) SQL Server
5 41 (22.04%) ITIL
6 39 (20.97%) JavaScript
6 39 (20.97%) Microsoft
7 36 (19.35%) Service Delivery
7 36 (19.35%) Project Management
7 36 (19.35%) Dynamics CRM
8 35 (18.82%) Business Development
8 35 (18.82%) HTML
8 35 (18.82%) Data Centre
9 34 (18.28%) Marketing
10 33 (17.74%) Retail
10 33 (17.74%) Java
10 33 (17.74%) Service Management
11 29 (15.59%) Agile Software Development
11 29 (15.59%) Degree
12 27 (14.52%) TOGAF
13 26 (13.98%) VMware
13 26 (13.98%) Presales
14 25 (13.44%) .NET
15 24 (12.90%) CSS
15 24 (12.90%) VMware Infrastructure
16 23 (12.37%) Microsoft Azure
16 23 (12.37%) Amazon AWS
17 22 (11.83%) PRINCE2
17 22 (11.83%) C#
17 22 (11.83%) OO

CRM
Top Related IT Skills in Birmingham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 19 (10.22%) SharePoint
2 8 (4.30%) IIS
3 5 (2.69%) CMS
3 5 (2.69%) SharePoint 2013
4 4 (2.15%) SharePoint 2010
4 4 (2.15%) Tomcat
4 4 (2.15%) WordPress
5 2 (1.08%) SharePoint Server
5 2 (1.08%) Sitecore CMS
6 1 (0.54%) Exchange Server 2007
6 1 (0.54%) MS Exchange
6 1 (0.54%) Skype for Business
Applications
1 19 (10.22%) MS Excel
2 14 (7.53%) MS Office
3 4 (2.15%) Adobe Illustrator
4 2 (1.08%) MS Project
4 2 (1.08%) Photoshop
5 1 (0.54%) MS PowerPoint
5 1 (0.54%) MS Visio
Business Applications
1 36 (19.35%) Dynamics CRM
2 15 (8.06%) Salesforce.com CRM
3 12 (6.45%) Eloqua
3 12 (6.45%) Magento
4 3 (1.61%) SAP Oil and Gas
5 2 (1.08%) Dynamics AX
5 2 (1.08%) Pivotal CRM
5 2 (1.08%) Remedy ITSM
6 1 (0.54%) Dynamics GP
6 1 (0.54%) SAP Business One
6 1 (0.54%) SAP CRM
6 1 (0.54%) SAP HR
Cloud Services
1 23 (12.37%) Amazon AWS
1 23 (12.37%) Microsoft Azure
2 19 (10.22%) IaaS
2 19 (10.22%) PaaS
3 17 (9.14%) Amazon EC2
4 9 (4.84%) SaaS
5 8 (4.30%) Heroku
6 6 (3.23%) Cloud Computing
6 6 (3.23%) Force.com
7 3 (1.61%) GitHub
7 3 (1.61%) Office 365
8 2 (1.08%) Google Analytics
Communications & Networking
1 5 (2.69%) VoIP
2 4 (2.15%) HTTP
2 4 (2.15%) TCP/IP
2 4 (2.15%) Unified Communications
3 2 (1.08%) Firewall
4 1 (0.54%) 3G
4 1 (0.54%) Cisco IPT
4 1 (0.54%) H.323
4 1 (0.54%) Internet
4 1 (0.54%) Intranet
4 1 (0.54%) IP Telephony
4 1 (0.54%) Network Security
4 1 (0.54%) RS-232
4 1 (0.54%) Skype
Database & Business Intelligence
1 47 (25.27%) MySQL
2 42 (22.58%) SQL Server
3 17 (9.14%) DB2
3 17 (9.14%) SQL Server 2008
4 8 (4.30%) Crystal Reports
5 7 (3.76%) Data Warehouse
6 4 (2.15%) Relational Database
6 4 (2.15%) SQL Server Reporting Services
7 3 (1.61%) EDRMS
7 3 (1.61%) SQL Server 2012
8 2 (1.08%) QlikView
9 1 (0.54%) Essbase
9 1 (0.54%) SAP HANA
9 1 (0.54%) SQL Server 2000
9 1 (0.54%) SQL Server 2005
Development Applications
1 12 (6.45%) Ant
1 12 (6.45%) Eclipse
1 12 (6.45%) Git (software)
1 12 (6.45%) Jenkins
1 12 (6.45%) Maven
2 5 (2.69%) Team Foundation Server
3 2 (1.08%) Dreamweaver
3 2 (1.08%) Visual Studio Tools for Office
4 1 (0.54%) LSMW
4 1 (0.54%) Visual Studio
General
1 48 (25.81%) Finance
2 34 (18.28%) Marketing
3 33 (17.74%) Retail
4 20 (10.75%) Publishing
5 11 (5.91%) Manufacturing
6 4 (2.15%) Back Office
6 4 (2.15%) Law
7 3 (1.61%) Advertising
7 3 (1.61%) Billing
7 3 (1.61%) General Ledger
8 2 (1.08%) Banking
8 2 (1.08%) Legal
8 2 (1.08%) Local Government
9 1 (0.54%) Telecoms
Job Titles
1 43 (23.12%) Analyst
2 36 (19.35%) Architect
3 22 (11.83%) Developer
3 22 (11.83%) Solutions Architect
4 18 (9.68%) Development Manager
5 15 (8.06%) Support Analyst
6 14 (7.53%) Applications Support
7 13 (6.99%) CRM Analyst
7 13 (6.99%) Recruitment Resourcer
7 13 (6.99%) Resourcer
8 12 (6.45%) CRM Architect
9 11 (5.91%) Applications Support Analyst
9 11 (5.91%) CRM Developer
10 9 (4.84%) Business Analyst
11 8 (4.30%) Business Manager
11 8 (4.30%) Salesforce.com Developer
12 7 (3.76%) Consultant
13 6 (3.23%) Cloud Architect
13 6 (3.23%) Java Developer
13 6 (3.23%) Salesforce.com Architect
Libraries, Frameworks & Software Standards
1 35 (18.82%) HTML
2 25 (13.44%) .NET
3 24 (12.90%) CSS
4 20 (10.75%) XML
5 17 (9.14%) Web Services
6 16 (8.60%) ASP.NET
6 16 (8.60%) jQuery
7 13 (6.99%) Ajax
7 13 (6.99%) SOAP
8 12 (6.45%) J2EE
8 12 (6.45%) JSON
8 12 (6.45%) REST
8 12 (6.45%) Visualforce
8 12 (6.45%) Zend Framework
9 6 (3.23%) RESTful
9 6 (3.23%) Spring
10 4 (2.15%) DHTML
10 4 (2.15%) JDBC
10 4 (2.15%) JMS
10 4 (2.15%) JSP
Miscellaneous
1 35 (18.82%) Data Centre
2 21 (11.29%) Computer Science
3 17 (9.14%) CMDB
4 14 (7.53%) Social Media
5 13 (6.99%) Analytical Skills
5 13 (6.99%) Smart Meter
6 6 (3.23%) User Experience
7 5 (2.69%) Enterprise Software
7 5 (2.69%) Mobile App
8 3 (1.61%) Management Information System
8 3 (1.61%) Virtual Team
9 2 (1.08%) Blackberry
9 2 (1.08%) Copywriting
9 2 (1.08%) Data Integration
9 2 (1.08%) Fat Client
9 2 (1.08%) FMCG
9 2 (1.08%) Thin Client
9 2 (1.08%) VLE
10 1 (0.54%) Digital Media
10 1 (0.54%) Video Conferencing
Operating Systems
1 5 (2.69%) Windows
2 3 (1.61%) Windows 7
3 1 (0.54%) Windows Server
3 1 (0.54%) Windows Server 2008
3 1 (0.54%) Windows XP
Processes & Methodologies
1 41 (22.04%) ITIL
2 36 (19.35%) Project Management
2 36 (19.35%) Service Delivery
3 35 (18.82%) Business Development
4 33 (17.74%) Service Management
5 29 (15.59%) Agile Software Development
6 27 (14.52%) TOGAF
7 26 (13.98%) Presales
8 22 (11.83%) OO
8 22 (11.83%) PRINCE2
9 20 (10.75%) Coaching
9 20 (10.75%) Customer Engagement
9 20 (10.75%) Technical Architecture
10 18 (9.68%) Continuous Improvement
10 18 (9.68%) E-Commerce
11 17 (9.14%) Capacity Planning
11 17 (9.14%) IT Governance
11 17 (9.14%) ITIL V3
11 17 (9.14%) Line Management
11 17 (9.14%) Requirements Analysis
Programming Languages
1 64 (34.41%) SQL
2 39 (20.97%) JavaScript
3 33 (17.74%) Java
4 22 (11.83%) C#
5 14 (7.53%) PHP
6 12 (6.45%) Apex Code
7 6 (3.23%) VBA
8 2 (1.08%) ABAP
8 2 (1.08%) VB.NET
9 1 (0.54%) Python
9 1 (0.54%) SAPscript
Qualifications
1 29 (15.59%) Degree
2 17 (9.14%) ISEB
2 17 (9.14%) PMI Certification
2 17 (9.14%) PMP
3 4 (2.15%) Microsoft Certification
3 4 (2.15%) PRINCE2 Certification
4 1 (0.54%) BC Cleared
4 1 (0.54%) Security Cleared
Quality Assurance & Compliance
1 8 (4.30%) SLA
2 1 (0.54%) Data Quality
2 1 (0.54%) ISO/IEC 27001
System Software
1 24 (12.90%) VMware Infrastructure
2 17 (9.14%) Virtual Machines
3 11 (5.91%) Active Directory
4 4 (2.15%) Microsoft Virtual Server
4 4 (2.15%) Virtual Servers
5 1 (0.54%) Hyper-V
Systems Management
1 17 (9.14%) SCVMM
2 1 (0.54%) Cisco IPCC
Vendors
1 39 (20.97%) Microsoft
2 26 (13.98%) VMware
3 22 (11.83%) Salesforce.com
4 19 (10.22%) IBM
4 19 (10.22%) SAP
5 18 (9.68%) Cisco
5 18 (9.68%) Citrix
6 17 (9.14%) BMC
6 17 (9.14%) CheckPoint
6 17 (9.14%) EMC
6 17 (9.14%) HP
6 17 (9.14%) Juniper
6 17 (9.14%) NetApp
6 17 (9.14%) Oracle
7 13 (6.99%) Facebook
7 13 (6.99%) Twitter
8 12 (6.45%) ServiceNow
8 12 (6.45%) Zend
9 7 (3.76%) Siebel
10 5 (2.69%) Adobe
Birmingham, West Midlands (County)
Spring Technology
Salary: £25000.00 - £33000.00 per annum
Posted: 12 hours ago
Birmingham, West Midlands (County)
Spring Technology
Salary: yearly
Posted: 11 hours ago
Birmingham, West Midlands (County)
Oscar
Salary: £33000 - £38000 per annum + Benefits
Posted: 2 days ago
Birmingham, West Midlands (County)
Oscar
Salary: £45000 - £50000 per annum + benefits
Posted: 21 hours ago
Birmingham, West Midlands (County)
Oscar
Salary: £20000 - £30000 per annum
Posted: Yesterday
Birmingham, West Midlands (County)
Oscar
Salary: £30000 - £40000 per annum
Posted: Yesterday
Birmingham, West Midlands (County)
Oscar
Salary: £30000 - £40000 per annum + Benefits
Posted: 3 days ago
Birmingham, West Midlands (County)
Oscar
Salary: £65000 per annum
Posted: 2 days ago
Birmingham, West Midlands (County)
Oscar
Salary: £45000 per annum
Posted: 6 days ago
Birmingham
Robert Walters UK
Salary: £20000 - £25000 per annum
Posted: 11 days ago
Birmingham, West Midlands (County)
Zoopla Property Group Plc
Salary: Competitive + Benefits
Posted: 10 days ago
Birmingham, West Midlands (County)
Oscar
Salary: £30000 - £40000 per annum
Posted: 6 days ago
Birmingham, West Midlands (County)
Insolvency Service
Salary: £49,511 to £55,700 plus excellent benefits
Posted: 22 days ago