The table below looks at the statistics for Problem Management skills in IT contracts advertised for the Birmingham region. Included is a guide to the average contractor rates offered in IT contracts that have cited Problem Management over the 3 months to 29 January 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
29 Jan 2015
Same period 2014 Same period 2013
Problem Management
Rank 47 51 43
Rank change year-on-year
+4 -8
Contract jobs citing Problem Management 9 1 7
As % of all contract IT jobs located in Birmingham 1.52% 0.17% 1.46%
As % of the Processes & Methodologies category 2.22% 0.26% 2.35%
Number of daily rates quoted 1 0 2
Average daily rate
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of your Daily Rate
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£135 - £375
UK excluding London average daily rate £320 £345 £330
% change year-on-year
-7.24% +4.54%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £13.50 £16.00 £14.00
% change year-on-year
-15.62% +14.28%
Problem Management
West Midlands

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Birmingham region.

Processes & Methodologies Category
Birmingham
Contract IT job ads with a match in the
Processes & Methodologies category
406 391 298
As % of all contract IT jobs located in Birmingham 68.58% 66.95% 62.34%
Number of daily rates quoted 254 245 135
Average daily rate £375 £350 £350
Average daily rate % change year-on-year
+7.14% -
90% offered a daily rate of more than £225 £240 £250
10% offered a daily rate of more than £490 £500 £500
UK excluding London average daily rate £398 £375 £360
% change year-on-year
+6.00% +4.16%
Number of hourly rates quoted 15 12 20
Average hourly rate £13.00 £11.50 £19.00
Average hourly rate % change year-on-year
+13.04% -39.47%
90% offered a hourly rate of more than £10.00 £9.18 £11.10
10% offered a hourly rate of more than £26.00 £20.00 £31.00
UK excluding London average hourly rate £26.00 £27.50 £31.07
% change year-on-year
-5.45% -11.49%

Problem Management
Jobs Demand Trend in Birmingham

This chart provides a 3-month moving total of IT contractor jobs citing Problem Management across the Birmingham region as a proportion of the total demand within the Processes & Methodologies category.

Problem Management Jobs Demand Trend in Birmingham

Problem Management
Daily Rate Trend in Birmingham

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Problem Management across the Birmingham region.

Problem Management Daily Rate Trend in Birmingham

Problem Management
Hourly Rate Trend in Birmingham

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Problem Management across the Birmingham region.

Problem Management Hourly Rate Trend in Birmingham

Problem Management
Top 30 Related IT Skills in Birmingham

For the 6 months to 29 January 2015, IT contractor jobs across the Birmingham region citing Problem Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Problem Management.

1 8 (72.73%) Incident Management
2 7 (63.64%) ITIL
3 4 (36.36%) Time Management
3 4 (36.36%) Root Cause Analysis
3 4 (36.36%) Continuous Improvement
3 4 (36.36%) QA
4 2 (18.18%) Service Management
4 2 (18.18%) Change Management
4 2 (18.18%) Remedy
4 2 (18.18%) Windows
4 2 (18.18%) ISO 9001
4 2 (18.18%) SLA
4 2 (18.18%) Local Government
4 2 (18.18%) Release Management
4 2 (18.18%) ITIL V3
5 1 (9.09%) Change Control
5 1 (9.09%) Cisco CUCM
5 1 (9.09%) ServiceNow
5 1 (9.09%) Performance Monitoring
5 1 (9.09%) Cisco ICM Scripting
5 1 (9.09%) Line Management
5 1 (9.09%) Coaching
5 1 (9.09%) Analytical Skills
5 1 (9.09%) Windows 7
5 1 (9.09%) Capacity Planning
5 1 (9.09%) Remedy ITSM
5 1 (9.09%) Remedy AR System
5 1 (9.09%) Cisco
5 1 (9.09%) Alcatel-Lucent
5 1 (9.09%) BMC

Problem Management
Top Related IT Skills in Birmingham by Category

For the 6 months to 29 January 2015, IT contractor jobs across the Birmingham region citing Problem Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Problem Management. Up to 20 skills are shown per category.

Applications
1 1 (9.09%) MS Office
Business Applications
1 1 (9.09%) Remedy ITSM
1 1 (9.09%) Remedy AR System
Communications & Networking
1 1 (9.09%) Firewall
1 1 (9.09%) Cisco ICM
1 1 (9.09%) IP Telephony
General
1 2 (18.18%) Local Government
2 1 (9.09%) Banking
Job Titles
1 5 (45.45%) Analyst
1 5 (45.45%) Incident Analyst
2 4 (36.36%) Senior Incident Analyst
2 4 (36.36%) Support Analyst
2 4 (36.36%) Senior Analyst
2 4 (36.36%) Senior Support Analyst
3 2 (18.18%) Team Leader
4 1 (9.09%) Cisco Voice Engineer
4 1 (9.09%) ServiceNow Developer
4 1 (9.09%) Voice Engineer
4 1 (9.09%) Service Desk Team Leader
4 1 (9.09%) Developer
4 1 (9.09%) Service Manager
4 1 (9.09%) Service Performance Manager
4 1 (9.09%) Help Desk Team Lead
4 1 (9.09%) Cisco Engineer
4 1 (9.09%) Service Desk Manager
4 1 (9.09%) Problem Analyst
4 1 (9.09%) Performance Manager
Miscellaneous
1 1 (9.09%) Analytical Skills
Operating Systems
1 2 (18.18%) Windows
2 1 (9.09%) Windows 7
2 1 (9.09%) UNIX
Processes & Methodologies
1 8 (72.73%) Incident Management
2 7 (63.64%) ITIL
3 4 (36.36%) Time Management
3 4 (36.36%) Root Cause Analysis
3 4 (36.36%) Continuous Improvement
4 2 (18.18%) Service Management
4 2 (18.18%) Change Management
4 2 (18.18%) Release Management
4 2 (18.18%) ITIL V3
5 1 (9.09%) Change Control
5 1 (9.09%) Performance Monitoring
5 1 (9.09%) Cisco ICM Scripting
5 1 (9.09%) Line Management
5 1 (9.09%) Coaching
5 1 (9.09%) Capacity Planning
5 1 (9.09%) Project Management
5 1 (9.09%) Disaster Recovery
5 1 (9.09%) Service Delivery
5 1 (9.09%) Content Management
5 1 (9.09%) Penetration Testing
Quality Assurance & Compliance
1 4 (36.36%) QA
2 2 (18.18%) ISO 9001
2 2 (18.18%) SLA
3 1 (9.09%) ISO/IEC 27001
Systems Management
1 1 (9.09%) Cisco CUCM
1 1 (9.09%) Cisco IPCC
Vendors
1 2 (18.18%) Remedy
2 1 (9.09%) ServiceNow
2 1 (9.09%) Cisco
2 1 (9.09%) Alcatel-Lucent
2 1 (9.09%) BMC