The table below looks at the statistics for Problem Management skills in IT contracts advertised for the West Midlands region. Included is a guide to the average contractor rates offered in IT contracts that have cited Problem Management over the 3 months to 17 September 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
17 Sep 2014
Same period 2013 Same period 2012
Problem Management
Rank 103 89 81
Rank change year-on-year
-14 -8
Contract jobs citing Problem Management 21 18 33
As % of all contract IT jobs located in the West Midlands 0.83% 0.85% 1.42%
As % of the Processes & Methodologies category 1.19% 1.25% 2.05%
Number of daily rates quoted 9 13 20
Average daily rate
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£350 £375 £450
Average daily rate % change year-on-year
-6.66% -16.66%
90% offered a daily rate of more than £175 £315 £274
10% offered a daily rate of more than £440 £425 £600
UK excluding London average daily rate £350 £300 £325
% change year-on-year
+16.66% -7.69%
Number of hourly rates quoted 3 1 3
Average hourly rate £16.00 £23.50 £22.50
Average hourly rate % change year-on-year
-31.91% +4.44%
UK excluding London average hourly rate £18.52 £17.15 £22.50
% change year-on-year
+7.95% -23.77%
Problem Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the West Midlands region.

Processes & Methodologies Category
West Midlands
Contract IT job ads with a match in the
Processes & Methodologies category
1759 1443 1613
As % of all contract IT jobs located in the West Midlands 69.61% 68.45% 69.59%
Number of daily rates quoted 910 766 828
Average daily rate £375 £360 £350
Average daily rate % change year-on-year
+4.16% +2.85%
90% offered a daily rate of more than £225 £250 £220
10% offered a daily rate of more than £500 £468 £500
UK excluding London average daily rate £375 £370 £363
% change year-on-year
+1.35% +2.06%
Number of hourly rates quoted 116 58 90
Average hourly rate £29.75 £30.00 £30.00
Average hourly rate % change year-on-year
-0.83% -
90% offered a hourly rate of more than £13.00 £15.00 £9.84
10% offered a hourly rate of more than £42.00 £37.80 £41.90
UK excluding London average hourly rate £25.75 £30.00 £30.00
% change year-on-year
-14.16% -

Problem Management
Jobs Demand Trend in the West Midlands

This chart provides a 3-month moving total of IT contractor jobs citing Problem Management across the West Midlands region as a proportion of the total demand within the Processes & Methodologies category.

Problem Management Jobs Demand Trend in the West Midlands

Problem Management
Daily Rate Trend in the West Midlands

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Problem Management across the West Midlands region.

Problem Management Daily Rate Trend in the West Midlands

Problem Management
Daily Rate Histogram in the West Midlands

This chart provides a histogram of daily rates quoted in contract IT jobs citing Problem Management across the West Midlands region over the 3 months to 17 September 2014.

Problem Management Daily Rate Histogram in the West Midlands

Problem Management
Hourly Rate Trend in the West Midlands

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Problem Management across the West Midlands region.

Problem Management Hourly Rate Trend in the West Midlands

Problem Management
Hourly Rate Histogram in the West Midlands

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Problem Management across the West Midlands region over the 3 months to 17 September 2014.

Problem Management Hourly Rate Histogram in the West Midlands

Problem Management
Contract Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Problem Management within the West Midlands region over the 3 months to 17 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Coventry -2 7 £175 -53.33% 2
Warwickshire -11 4 £448 +39.84% 1
Birmingham -4 2 - - 1
Problem Management
England

Problem Management
Top 30 Related IT Skills in the West Midlands

For the 6 months to 17 September 2014, IT contractor jobs across the West Midlands region citing Problem Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Problem Management.

1 27 (49.09%) SLA
2 19 (34.55%) Incident Management
3 16 (29.09%) ITIL
4 9 (16.36%) Service Management
4 9 (16.36%) Microsoft
4 9 (16.36%) Security Cleared
4 9 (16.36%) Root Cause Analysis
5 8 (14.55%) SC Cleared
5 8 (14.55%) UNIX
5 8 (14.55%) SQL
5 8 (14.55%) Finance
6 7 (12.73%) Management Information System
6 7 (12.73%) Data Analysis
6 7 (12.73%) MS Office
7 6 (10.91%) Oracle
7 6 (10.91%) ITIL Certification
7 6 (10.91%) Shell Script
7 6 (10.91%) 3G
7 6 (10.91%) WebSphere
7 6 (10.91%) Telecoms
7 6 (10.91%) 2G
7 6 (10.91%) Performance Management
7 6 (10.91%) LTE
7 6 (10.91%) Fault Management
8 5 (9.09%) WebSphere Message Broker
8 5 (9.09%) Service Delivery
8 5 (9.09%) Migration
8 5 (9.09%) Business Continuity
8 5 (9.09%) WebSphere MQ
8 5 (9.09%) Project Management

Problem Management
Top Related IT Skills in the West Midlands by Category

For the 6 months to 17 September 2014, IT contractor jobs across the West Midlands region citing Problem Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Problem Management. Up to 20 skills are shown per category.

Application Platforms
1 6 (10.91%) WebSphere
2 1 (1.82%) Exchange Server 2003
2 1 (1.82%) IBM HTTP Server
2 1 (1.82%) MS Exchange
2 1 (1.82%) WebSphere Application Server
2 1 (1.82%) WebLogic
2 1 (1.82%) IBM Notes
2 1 (1.82%) Lotus Domino
2 1 (1.82%) CICS
Applications
1 7 (12.73%) MS Office
2 3 (5.45%) MS Excel
Cloud Services
1 1 (1.82%) Office 365
Communications & Networking
1 6 (10.91%) 3G
1 6 (10.91%) 2G
1 6 (10.91%) LTE
2 2 (3.64%) Firewall
2 2 (3.64%) 4G
3 1 (1.82%) F5 BIG-IP LTM
3 1 (1.82%) F5 BIG-IP GTM
3 1 (1.82%) DMVPN
3 1 (1.82%) Cisco Nexus
3 1 (1.82%) Cisco ASA
3 1 (1.82%) BIG-IP
3 1 (1.82%) VoIP
3 1 (1.82%) WAN
3 1 (1.82%) HTTP
3 1 (1.82%) MPLS
Database & Business Intelligence
1 3 (5.45%) Oracle Database
Development Applications
1 1 (1.82%) Oracle Forms
General
1 8 (14.55%) Finance
2 6 (10.91%) Telecoms
3 3 (5.45%) Banking
3 3 (5.45%) Front Office
4 1 (1.82%) Local Government
4 1 (1.82%) Investment Banking
Job Titles
1 17 (30.91%) Analyst
2 13 (23.64%) Incident Manager
3 9 (16.36%) Service Desk Analyst
3 9 (16.36%) Service Analyst
4 6 (10.91%) Developer
5 5 (9.09%) Major Incident Manager
5 5 (9.09%) Service Manager
6 4 (7.27%) Support Analyst
6 4 (7.27%) Infrastructure Analyst
6 4 (7.27%) Infrastructure Support Analyst
7 3 (5.45%) 3rd Line Support Analyst
7 3 (5.45%) Configuration Engineer
7 3 (5.45%) Senior Configuration Engineer
7 3 (5.45%) 3rd Line Support
7 3 (5.45%) WebSphere Developer
8 2 (3.64%) Architect
8 2 (3.64%) Project Manager
8 2 (3.64%) Consultant
8 2 (3.64%) COBOL Developer
8 2 (3.64%) Network Manager
Libraries, Frameworks & Software Standards
1 5 (9.09%) WebSphere Message Broker
1 5 (9.09%) WebSphere MQ
2 1 (1.82%) J2EE
2 1 (1.82%) CSS
2 1 (1.82%) Middleware
Miscellaneous
1 7 (12.73%) Management Information System
2 4 (7.27%) DataPower
3 3 (5.45%) Wiki
4 1 (1.82%) LPAR
4 1 (1.82%) Blackberry
Operating Systems
1 8 (14.55%) UNIX
2 3 (5.45%) Windows
2 3 (5.45%) Linux
2 3 (5.45%) Windows Server 2003
3 2 (3.64%) Windows XP
4 1 (1.82%) Windows Server 2008
4 1 (1.82%) zOS
4 1 (1.82%) MVS
Processes & Methodologies
1 19 (34.55%) Incident Management
2 16 (29.09%) ITIL
3 9 (16.36%) Service Management
3 9 (16.36%) Root Cause Analysis
4 7 (12.73%) Data Analysis
5 6 (10.91%) Performance Management
5 6 (10.91%) Fault Management
6 5 (9.09%) Service Delivery
6 5 (9.09%) Migration
6 5 (9.09%) Business Continuity
6 5 (9.09%) Project Management
7 4 (7.27%) Change Management
7 4 (7.27%) Waterfall
8 3 (5.45%) Capacity Management
8 3 (5.45%) Disaster Recovery
9 2 (3.64%) BCP
9 2 (3.64%) SOA
9 2 (3.64%) Configuration Management
9 2 (3.64%) Supplier Management
9 2 (3.64%) Knowledge Management
Programming Languages
1 8 (14.55%) SQL
2 6 (10.91%) Shell Script
3 4 (7.27%) PL/SQL
4 3 (5.45%) COBOL
5 1 (1.82%) PowerShell
5 1 (1.82%) Java
5 1 (1.82%) JCL
5 1 (1.82%) REXX
Qualifications
1 9 (16.36%) Security Cleared
2 8 (14.55%) SC Cleared
3 6 (10.91%) ITIL Certification
4 4 (7.27%) Degree
5 3 (5.45%) MCSE
5 3 (5.45%) Microsoft Certification
6 2 (3.64%) HND
7 1 (1.82%) ITIL Foundation Certificate
7 1 (1.82%) GCIH
7 1 (1.82%) ACSA
7 1 (1.82%) GIAC
7 1 (1.82%) CCNP
7 1 (1.82%) Cisco Certification
Quality Assurance & Compliance
1 27 (49.09%) SLA
2 1 (1.82%) QA
System Software
1 5 (9.09%) Active Directory
2 1 (1.82%) RACF
Systems Management
1 3 (5.45%) SCCM
2 1 (1.82%) SCSM
2 1 (1.82%) NetBackup
2 1 (1.82%) MAILsweeper
2 1 (1.82%) Control-M
Vendors
1 9 (16.36%) Microsoft
2 6 (10.91%) Oracle
3 5 (9.09%) HP
4 4 (7.27%) Remedy
5 3 (5.45%) ICL
5 3 (5.45%) IBM
5 3 (5.45%) Dell
5 3 (5.45%) Citrix
6 2 (3.64%) Sybase
7 1 (1.82%) F5
7 1 (1.82%) Pega
7 1 (1.82%) Blue Coat
7 1 (1.82%) Fortinet
7 1 (1.82%) TOWER Software
7 1 (1.82%) Cisco
7 1 (1.82%) McAfee
7 1 (1.82%) webMethods
7 1 (1.82%) EMC
7 1 (1.82%) BEA
7 1 (1.82%) BMC