The table below looks at the statistics for Problem Management skills in IT contracts advertised for the West Midlands region. Included is a guide to the average contractor rates offered in IT contracts that have cited Problem Management over the 3 months to 1 September 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
1 Sep 2014
Same period 2013 Same period 2012
Problem Management
Rank 91 90 83
Rank change year-on-year
-1 -7
Contract jobs citing Problem Management 26 15 30
As % of all contract IT jobs located in the West Midlands 1.00% 0.71% 1.32%
As % of the Processes & Methodologies category 1.43% 1.07% 1.95%
Number of daily rates quoted 12 10 20
Average daily rate
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£344 £375 £450
Average daily rate % change year-on-year
-8.33% -16.66%
90% offered a daily rate of more than £180 £208 £274
10% offered a daily rate of more than £424 £425 £600
UK excluding London average daily rate £350 £275 £338
% change year-on-year
+27.27% -18.51%
Number of hourly rates quoted 4 0 3
Average hourly rate £16.10 - £22.50
90% offered a hourly rate of more than £16.00 - £19.68
10% offered a hourly rate of more than £137.86 - £30.50
UK excluding London average hourly rate £18.25 £17.15 £25.00
% change year-on-year
+6.41% -31.40%
Problem Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the West Midlands region.

Processes & Methodologies Category
West Midlands
Contract IT job ads with a match in the
Processes & Methodologies category
1816 1407 1535
As % of all contract IT jobs located in the West Midlands 70.06% 66.56% 67.44%
Number of daily rates quoted 968 735 788
Average daily rate £375 £357 £365
Average daily rate % change year-on-year
+5.18% -2.32%
90% offered a daily rate of more than £225 £250 £225
10% offered a daily rate of more than £500 £475 £500
UK excluding London average daily rate £375 £370 £360
% change year-on-year
+1.35% +2.77%
Number of hourly rates quoted 125 58 69
Average hourly rate £31.50 £37.80 £31.00
Average hourly rate % change year-on-year
-16.66% +21.93%
90% offered a hourly rate of more than £13.00 £12.50 £11.15
10% offered a hourly rate of more than £42.00 £37.80 £42.00
UK excluding London average hourly rate £26.50 £30.00 £31.00
% change year-on-year
-11.66% -3.22%

Problem Management
Jobs Demand Trend in the West Midlands

This chart provides a 3-month moving total of IT contractor jobs citing Problem Management across the West Midlands region as a proportion of the total demand within the Processes & Methodologies category.

Problem Management Jobs Demand Trend in the West Midlands

Problem Management
Daily Rate Trend in the West Midlands

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Problem Management across the West Midlands region.

Problem Management Daily Rate Trend in the West Midlands

Problem Management
Daily Rate Histogram in the West Midlands

This chart provides a histogram of daily rates quoted in contract IT jobs citing Problem Management across the West Midlands region over the 3 months to 1 September 2014.

Problem Management Daily Rate Histogram in the West Midlands

Problem Management
Hourly Rate Trend in the West Midlands

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Problem Management across the West Midlands region.

Problem Management Hourly Rate Trend in the West Midlands

Problem Management
Hourly Rate Histogram in the West Midlands

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Problem Management across the West Midlands region over the 3 months to 1 September 2014.

Problem Management Hourly Rate Histogram in the West Midlands

Problem Management
Contract Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Problem Management within the West Midlands region over the 3 months to 1 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Coventry -8 9 £213 -39.28%
Warwickshire -4 5 £448 +37.69% 1
Birmingham -3 2 - - 4
Herefordshire - 1 - -
Staffordshire - 1 £225 -
Problem Management
England

Problem Management
Top 30 Related IT Skills in the West Midlands

For the 6 months to 1 September 2014, IT contractor jobs across the West Midlands region citing Problem Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Problem Management.

1 30 (47.62%) SLA
2 22 (34.92%) Incident Management
3 19 (30.16%) ITIL
4 12 (19.05%) Service Management
4 12 (19.05%) Microsoft
4 12 (19.05%) Root Cause Analysis
5 9 (14.29%) Security Cleared
6 8 (12.70%) SC Cleared
6 8 (12.70%) Finance
6 8 (12.70%) UNIX
6 8 (12.70%) SQL
7 7 (11.11%) MS Office
7 7 (11.11%) Active Directory
7 7 (11.11%) HP
7 7 (11.11%) ITIL Certification
7 7 (11.11%) Project Management
7 7 (11.11%) 3G
7 7 (11.11%) Migration
7 7 (11.11%) Management Information System
7 7 (11.11%) Service Delivery
7 7 (11.11%) 2G
7 7 (11.11%) Data Analysis
7 7 (11.11%) LTE
8 6 (9.52%) Fault Management
8 6 (9.52%) Performance Management
8 6 (9.52%) WebSphere
8 6 (9.52%) Telecoms
8 6 (9.52%) Shell Script
8 6 (9.52%) Oracle
9 5 (7.94%) Windows

Problem Management
Top Related IT Skills in the West Midlands by Category

For the 6 months to 1 September 2014, IT contractor jobs across the West Midlands region citing Problem Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Problem Management. Up to 20 skills are shown per category.

Application Platforms
1 6 (9.52%) WebSphere
2 3 (4.76%) Exchange Server 2003
2 3 (4.76%) MS Exchange
3 1 (1.59%) CICS
3 1 (1.59%) IBM HTTP Server
3 1 (1.59%) WebSphere Application Server
3 1 (1.59%) WebLogic
3 1 (1.59%) IBM Notes
3 1 (1.59%) Lotus Domino
Applications
1 7 (11.11%) MS Office
2 4 (6.35%) MS Excel
3 1 (1.59%) MS PowerPoint
Business Applications
1 1 (1.59%) assyst
Cloud Services
1 3 (4.76%) Office 365
Communications & Networking
1 7 (11.11%) 3G
1 7 (11.11%) 2G
1 7 (11.11%) LTE
2 4 (6.35%) Firewall
3 3 (4.76%) DMVPN
3 3 (4.76%) Cisco Nexus
3 3 (4.76%) F5 BIG-IP LTM
3 3 (4.76%) F5 BIG-IP GTM
3 3 (4.76%) BIG-IP
3 3 (4.76%) Cisco ASA
3 3 (4.76%) MPLS
3 3 (4.76%) VoIP
3 3 (4.76%) WAN
4 2 (3.17%) 4G
5 1 (1.59%) HTTP
Database & Business Intelligence
1 3 (4.76%) Oracle Database
2 1 (1.59%) Data Mining
Development Applications
1 1 (1.59%) Oracle Forms
General
1 8 (12.70%) Finance
2 6 (9.52%) Telecoms
3 3 (4.76%) Front Office
3 3 (4.76%) Banking
4 1 (1.59%) Investment Banking
4 1 (1.59%) Local Government
Job Titles
1 18 (28.57%) Analyst
2 14 (22.22%) Incident Manager
3 10 (15.87%) Service Analyst
3 10 (15.87%) Service Desk Analyst
4 6 (9.52%) Developer
5 5 (7.94%) Service Manager
5 5 (7.94%) Major Incident Manager
6 4 (6.35%) Infrastructure Support Analyst
6 4 (6.35%) Infrastructure Analyst
6 4 (6.35%) Support Analyst
7 3 (4.76%) Support Engineer
7 3 (4.76%) 3rd Line Support
7 3 (4.76%) Consultant
7 3 (4.76%) Network Engineer
7 3 (4.76%) Technical Leader
7 3 (4.76%) WebSphere Developer
7 3 (4.76%) 3rd Line Support Analyst
7 3 (4.76%) Configuration Engineer
7 3 (4.76%) Senior Configuration Engineer
8 2 (3.17%) WebSphere Message Broker Developer
Libraries, Frameworks & Software Standards
1 5 (7.94%) WebSphere MQ
1 5 (7.94%) WebSphere Message Broker
2 3 (4.76%) CSS
3 1 (1.59%) J2EE
3 1 (1.59%) Middleware
Miscellaneous
1 7 (11.11%) Management Information System
2 4 (6.35%) DataPower
3 3 (4.76%) Wiki
3 3 (4.76%) Blackberry
4 1 (1.59%) LPAR
Operating Systems
1 8 (12.70%) UNIX
2 5 (7.94%) Windows
2 5 (7.94%) Windows Server 2003
3 4 (6.35%) Windows XP
4 3 (4.76%) Linux
5 1 (1.59%) zOS
5 1 (1.59%) MVS
5 1 (1.59%) Windows Server 2008
Processes & Methodologies
1 22 (34.92%) Incident Management
2 19 (30.16%) ITIL
3 12 (19.05%) Service Management
3 12 (19.05%) Root Cause Analysis
4 7 (11.11%) Service Delivery
4 7 (11.11%) Migration
4 7 (11.11%) Data Analysis
4 7 (11.11%) Project Management
5 6 (9.52%) Fault Management
5 6 (9.52%) Performance Management
6 5 (7.94%) Business Continuity
6 5 (7.94%) Disaster Recovery
7 4 (6.35%) Change Management
7 4 (6.35%) Risk Analysis
7 4 (6.35%) Waterfall
8 3 (4.76%) Capacity Management
8 3 (4.76%) WAN Optimisation
9 2 (3.17%) ITIL V3
9 2 (3.17%) Business Continuity Planning
9 2 (3.17%) Service Continuity Management
Programming Languages
1 8 (12.70%) SQL
2 6 (9.52%) Shell Script
3 4 (6.35%) PL/SQL
4 3 (4.76%) PowerShell
4 3 (4.76%) COBOL
5 1 (1.59%) Java
5 1 (1.59%) REXX
5 1 (1.59%) JCL
Qualifications
1 9 (14.29%) Security Cleared
2 8 (12.70%) SC Cleared
3 7 (11.11%) ITIL Certification
4 4 (6.35%) Degree
5 3 (4.76%) MCSE
5 3 (4.76%) CCNP
5 3 (4.76%) Cisco Certification
5 3 (4.76%) Microsoft Certification
6 2 (3.17%) HND
7 1 (1.59%) ITIL Foundation Certificate
7 1 (1.59%) GIAC
7 1 (1.59%) GCIH
7 1 (1.59%) ACSA
Quality Assurance & Compliance
1 30 (47.62%) SLA
2 1 (1.59%) QA
System Software
1 7 (11.11%) Active Directory
2 1 (1.59%) RACF
Systems Management
1 5 (7.94%) SCCM
2 3 (4.76%) MAILsweeper
3 1 (1.59%) NetBackup
3 1 (1.59%) SCSM
3 1 (1.59%) Control-M
Vendors
1 12 (19.05%) Microsoft
2 7 (11.11%) HP
3 6 (9.52%) Oracle
4 4 (6.35%) Remedy
5 3 (4.76%) McAfee
5 3 (4.76%) CheckPoint
5 3 (4.76%) Citrix
5 3 (4.76%) Cisco
5 3 (4.76%) IBM
5 3 (4.76%) Dell
5 3 (4.76%) Blue Coat
5 3 (4.76%) ICL
5 3 (4.76%) Fortinet
5 3 (4.76%) F5
6 2 (3.17%) Sybase
6 2 (3.17%) TOWER Software
7 1 (1.59%) webMethods
7 1 (1.59%) BEA
7 1 (1.59%) BMC
7 1 (1.59%) CA