The first table below looks at the demand for Problem Management skills in IT contracts advertised for the West Midlands region. Included is a guide to the average contractor rates offered in IT contracts that have cited Problem Management over the 3 months to 18 June 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the West Midlands region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
18 Jun 2013
Same period 2012 Same period 2011
Problem Management
Rank 82 93 87
Rank change year-on-year
+11 -6
Contract jobs citing Problem Management 16 13 13
As % of all contract IT jobs located in the West Midlands 0.940% 0.573% 0.673%
As % of the Processes & Methodologies category 1.465% 0.882% 1.063%
Number of daily rates quoted 5 5 4
Average daily rate £425 £350 £165
Average daily rate % change year-on-year
+21.42% +112.12%
UK excluding London average daily rate £328 £321 £325
% change year-on-year
+1.94% -1.15%
Number of hourly rates quoted 0 2 1
Average hourly rate - £15.74 £13.00
Average hourly rate % change year-on-year
- +21.05%
UK excluding London average hourly rate £17.50 £16.99 £21.00
% change year-on-year
+3.01% -19.10%
All Processes & Methodologies
West Midlands
Contract IT job ads with a match in the
Processes & Methodologies category
1092 1474 1223
As % of all contract IT jobs located in the West Midlands 64.12% 65.02% 63.34%
Number of daily rates quoted 547 704 518
Average daily rate £350 £348 £350
Average daily rate % change year-on-year
+0.71% -0.71%
90% offered a daily rate of more than £235 £230 £225
10% offered a daily rate of more than £525 £500 £500
UK excluding London average daily rate £370 £365 £375
% change year-on-year
+1.36% -2.66%
Number of hourly rates quoted 52 65 76
Average hourly rate £37.80 £20.26 £25.00
Average hourly rate % change year-on-year
+86.62% -18.98%
UK excluding London average hourly rate £31.00 £25.00 £29.00
% change year-on-year
+24.00% -13.79%
Problem Management
England

Problem Management
Jobs Demand Trend

This chart provides a 3-month moving total of IT contractor jobs citing Problem Management across the West Midlands region as a proportion of the total demand within the Processes & Methodologies category.

West Midlands Problem Management Jobs Demand Trend

Problem Management
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Problem Management across the West Midlands region.

West Midlands Problem Management Daily Rate Trend

Problem Management
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Problem Management across the West Midlands region over the 3 months to 18 June 2013.

West Midlands Problem Management Daily Rate Histogram

Problem Management
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Problem Management across the West Midlands region.

West Midlands Problem Management Hourly Rate Trend

Problem Management
Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Problem Management within the West Midlands region over the 3 months to 18 June 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Find
Job
Vacancies
Birmingham +8 5 - - 1
Solihull - 4 - -
Coventry +8 3 £191 -52.18%
Sutton Coldfield - - - -
West Bromwich - - - - 2
Staffordshire - - - -
Warwickshire - - - -
Problem Management
England

Problem Management
Top 30 Related IT Skills

For the 6 months to 18 June 2013, IT contractor jobs across the West Midlands region citing Problem Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Problem Management.

1 15 (45.45%) SLA
2 9 (27.27%) Service Delivery
2 9 (27.27%) ITIL
3 7 (21.21%) Microsoft
4 6 (18.18%) MS Excel
4 6 (18.18%) Performance Management
5 5 (15.15%) Telecoms
5 5 (15.15%) Service Management
5 5 (15.15%) Configuration Management
5 5 (15.15%) Windows
6 4 (12.12%) MS Office
6 4 (12.12%) Data Modelling
6 4 (12.12%) Broadband
6 4 (12.12%) Change Management
6 4 (12.12%) Disaster Recovery
6 4 (12.12%) Continuous Improvement
6 4 (12.12%) Capacity Management
7 3 (9.091%) Waterfall
7 3 (9.091%) Pega
7 3 (9.091%) Release Management
7 3 (9.091%) Incident Management
7 3 (9.091%) Operations Management
7 3 (9.091%) QA
7 3 (9.091%) webMethods
7 3 (9.091%) BCP
7 3 (9.091%) MS Exchange
7 3 (9.091%) BEA
7 3 (9.091%) PL/SQL
7 3 (9.091%) SQL
7 3 (9.091%) J2EE

Problem Management
Top Related IT Skills by Category

For the 6 months to 18 June 2013, IT contractor jobs across the West Midlands region citing Problem Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Problem Management. Up to 20 skills are shown per category.

Application Development
1 3 (9.091%) J2EE
2 1 (3.030%) Middleware
Application Platforms
1 3 (9.091%) WebLogic
1 3 (9.091%) MS Exchange
2 1 (3.030%) BizTalk Server
2 1 (3.030%) Exchange Server 2003
2 1 (3.030%) IBM Notes
Applications
1 6 (18.18%) MS Excel
2 4 (12.12%) MS Office
3 1 (3.030%) MS PowerPoint
Business Applications
1 1 (3.030%) Remedy ITSM
Communications & Networking
1 4 (12.12%) Broadband
2 2 (6.061%) Network Security
3 1 (3.030%) 4G
3 1 (3.030%) DNS
3 1 (3.030%) 3G
3 1 (3.030%) 2G
Database & Business Intelligence
1 3 (9.091%) SQL Server
2 1 (3.030%) SAP BW
2 1 (3.030%) SAP BI
2 1 (3.030%) SQL Server Integration Services
General
1 5 (15.15%) Telecoms
2 1 (3.030%) Marketing
Job Titles
1 12 (36.36%) Analyst
2 8 (24.24%) Support Analyst
2 8 (24.24%) 1st Line Support
2 8 (24.24%) Help Desk Support
3 6 (18.18%) Help Desk Support Analyst
3 6 (18.18%) Help Desk Analyst
3 6 (18.18%) Service Manager
4 3 (9.091%) Services Delivery Manager
4 3 (9.091%) Service Analyst
4 3 (9.091%) Operations Manager
4 3 (9.091%) Architect
4 3 (9.091%) Delivery Manager
5 2 (6.061%) Service Desk Analyst
5 2 (6.061%) Infrastructure Support Engineer
5 2 (6.061%) Capacity Manager
5 2 (6.061%) Problem Manager
5 2 (6.061%) Service Operations Manager
5 2 (6.061%) Support Engineer
5 2 (6.061%) Applications Support
5 2 (6.061%) Infrastructure Engineer
Miscellaneous
1 1 (3.030%) Telematics
Operating Systems
1 5 (15.15%) Windows
2 2 (6.061%) Linux
2 2 (6.061%) UNIX
2 2 (6.061%) Windows XP
3 1 (3.030%) Windows Server 2003
3 1 (3.030%) Windows 2000 Server
3 1 (3.030%) Windows 7
3 1 (3.030%) Windows 2000
Processes & Methodologies
1 9 (27.27%) ITIL
1 9 (27.27%) Service Delivery
2 6 (18.18%) Performance Management
3 5 (15.15%) Configuration Management
3 5 (15.15%) Service Management
4 4 (12.12%) Data Modelling
4 4 (12.12%) Change Management
4 4 (12.12%) Disaster Recovery
4 4 (12.12%) Continuous Improvement
4 4 (12.12%) Capacity Management
5 3 (9.091%) BCP
5 3 (9.091%) Waterfall
5 3 (9.091%) Incident Management
5 3 (9.091%) Operations Management
5 3 (9.091%) Release Management
5 3 (9.091%) OO
5 3 (9.091%) RUP
6 2 (6.061%) Capacity Planning
7 1 (3.030%) ITIL V3
7 1 (3.030%) Change Control
Programming Languages
1 3 (9.091%) PL/SQL
1 3 (9.091%) SQL
Qualifications
1 2 (6.061%) CCNP
1 2 (6.061%) Cisco Certification
1 2 (6.061%) VMware Certified Professional (VCP)
1 2 (6.061%) MCTS
1 2 (6.061%) MCITP
2 1 (3.030%) Security Cleared
Quality Assurance & Compliance
1 15 (45.45%) SLA
2 3 (9.091%) QA
3 1 (3.030%) ISO/IEC 27001
System Software
1 2 (6.061%) VMware Infrastructure
2 1 (3.030%) Active Directory
Systems Management
1 2 (6.061%) ARCserve
Vendors
1 7 (21.21%) Microsoft
2 3 (9.091%) BEA
2 3 (9.091%) Oracle
2 3 (9.091%) webMethods
2 3 (9.091%) Pega
3 2 (6.061%) Remedy
3 2 (6.061%) VMware
3 2 (6.061%) CA
4 1 (3.030%) Lotus
4 1 (3.030%) SAP
4 1 (3.030%) BMC
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