The table below looks at the statistics for Service Management skills in IT jobs advertised for the Bristol region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 22 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 Aug 2014
Same period 2013 Same period 2012
Service Management
Rank 57 82 89
Rank change year-on-year
+25 +7
Permanent jobs citing Service Management 61 32 23
As % of all permanent IT jobs located in Bristol 3.37% 2.01% 1.45%
As % of the Processes & Methodologies category 4.00% 2.42% 1.86%
Number of salaries quoted 48 24 18
Average salary £38,750 £51,000 £38,750
Average salary % change year-on-year
-24.01% +31.61%
90% offered a salary of more than £30,000 £27,500 £32,350
10% offered a salary of more than £62,500 £64,250 £62,500
UK excluding London average salary £42,500 £44,000 £42,000
% change year-on-year
-3.40% +4.76%
Service Management
South West

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Bristol region.

Processes & Methodologies Category
Bristol
Permanent IT job ads with a match in the
Processes & Methodologies category
1524 1322 1239
As % of all permanent IT jobs located in Bristol 84.20% 83.09% 78.37%
Number of salaries quoted 1194 1150 1078
Average salary £42,500 £37,500 £40,000
Average salary % change year-on-year
+13.33% -6.25%
90% offered a salary of more than £28,000 £25,000 £27,500
10% offered a salary of more than £62,500 £60,000 £55,000
UK excluding London average salary £42,500 £41,000 £40,000
% change year-on-year
+3.65% +2.50%

Service Management
Jobs Demand Trend in Bristol

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Bristol region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Bristol

Service Management
Salary Trend in Bristol

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Bristol region.

Service Management Salary Trend in Bristol

Service Management
Salary Histogram in Bristol

This chart provides a salary histogram for IT jobs citing Service Management across the Bristol region over the 3 months to 22 August 2014.

Service Management Salary Histogram in Bristol

Service Management
Top 30 Related IT Skills in Bristol

For the 6 months to 22 August 2014, IT jobs across the Bristol region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 81 (71.68%) ITIL
2 28 (24.78%) ITSM
3 25 (22.12%) Finance
3 25 (22.12%) UNIX
3 25 (22.12%) SLA
4 24 (21.24%) Service Delivery
5 23 (20.35%) Problem Management
6 20 (17.70%) Stakeholder Management
7 19 (16.81%) Microsoft
7 19 (16.81%) Matrix Management
8 18 (15.93%) Degree
8 18 (15.93%) VMware
9 17 (15.04%) Project Management
9 17 (15.04%) Security Cleared
10 16 (14.16%) CRM
11 15 (13.27%) PRINCE2
11 15 (13.27%) CISSP
12 14 (12.39%) Computer Science
13 13 (11.50%) Migration
13 13 (11.50%) Incident Management
13 13 (11.50%) SQL
14 12 (10.62%) Windows
14 12 (10.62%) Management Information System
14 12 (10.62%) Telecoms
14 12 (10.62%) Root Cause Analysis
15 11 (9.73%) ITIL V3
15 11 (9.73%) Business Continuity Planning
15 11 (9.73%) CISA
15 11 (9.73%) Business Continuity
15 11 (9.73%) Configuration Management

Service Management
Top Related IT Skills in Bristol by Category

For the 6 months to 22 August 2014, IT jobs across the Bristol region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 7 (6.19%) IIS
2 6 (5.31%) Tomcat
3 4 (3.54%) Exchange Server 2013
3 4 (3.54%) MS Exchange
3 4 (3.54%) Exchange Server 2003
4 3 (2.65%) Blackberry Enterprise Server
5 1 (0.88%) SharePoint
Applications
1 4 (3.54%) MS Office
2 3 (2.65%) MS Project
3 1 (0.88%) MS Excel
Business Applications
1 1 (0.88%) Dynamics CRM
Communications & Networking
1 9 (7.96%) SAN
2 7 (6.19%) DHCP
2 7 (6.19%) DNS
3 5 (4.42%) 4G
4 4 (3.54%) Radio Access Network
4 4 (3.54%) LTE
4 4 (3.54%) GSM
4 4 (3.54%) TCP/IP
4 4 (3.54%) VPN
4 4 (3.54%) UMTS
5 3 (2.65%) LDAP
5 3 (2.65%) Cisco ASA
5 3 (2.65%) NAS
6 1 (0.88%) VLAN
6 1 (0.88%) Firewall
6 1 (0.88%) MPLS
6 1 (0.88%) ISDN
6 1 (0.88%) Broadband
Database & Business Intelligence
1 5 (4.42%) Oracle Database
2 4 (3.54%) SQL Server
3 3 (2.65%) PostgreSQL
3 3 (2.65%) Data Mining
3 3 (2.65%) Relational Database
General
1 25 (22.12%) Finance
2 12 (10.62%) Telecoms
3 10 (8.85%) Legal
4 4 (3.54%) Military
4 4 (3.54%) Local Government
5 3 (2.65%) Retail
Job Titles
1 15 (13.27%) Service Manager
2 13 (11.50%) Consultant
3 12 (10.62%) Analyst
3 12 (10.62%) Problem Manager
3 12 (10.62%) Technical Design Authority
4 11 (9.73%) Audit Manager
4 11 (9.73%) IT Risk Manager
4 11 (9.73%) Risk Manager
4 11 (9.73%) IT Audit Manager
4 11 (9.73%) Project Manager
5 9 (7.96%) Technical Manager
6 8 (7.08%) Operations Manager
7 6 (5.31%) Project Consultant
8 5 (4.42%) Service Desk Manager
8 5 (4.42%) Applications Support
8 5 (4.42%) Service Analyst
8 5 (4.42%) Architect
9 4 (3.54%) Security Operations Manager
9 4 (3.54%) Infrastructure Analyst
9 4 (3.54%) IT Project Manager
Libraries, Frameworks & Software Standards
1 5 (4.42%) WebCenter
2 4 (3.54%) CGI
3 3 (2.65%) Middleware
Miscellaneous
1 14 (12.39%) Computer Science
2 12 (10.62%) Management Information System
3 5 (4.42%) Mathematics
4 3 (2.65%) PMI
4 3 (2.65%) Blackberry
4 3 (2.65%) EqualLogic
5 1 (0.88%) Statistics
5 1 (0.88%) GIS
5 1 (0.88%) Enterprise Software
Operating Systems
1 25 (22.12%) UNIX
2 12 (10.62%) Windows
3 11 (9.73%) Linux
4 4 (3.54%) Windows 8
4 4 (3.54%) Windows Server 2008
4 4 (3.54%) Windows Vista
4 4 (3.54%) Windows Server 2003
4 4 (3.54%) Windows XP
5 3 (2.65%) CentOS
5 3 (2.65%) Red Hat Enterprise Linux
Processes & Methodologies
1 81 (71.68%) ITIL
2 28 (24.78%) ITSM
3 24 (21.24%) Service Delivery
4 23 (20.35%) Problem Management
5 20 (17.70%) Stakeholder Management
6 19 (16.81%) Matrix Management
7 17 (15.04%) Project Management
8 16 (14.16%) CRM
9 15 (13.27%) PRINCE2
10 13 (11.50%) Migration
10 13 (11.50%) Incident Management
11 12 (10.62%) Root Cause Analysis
12 11 (9.73%) ITIL V3
12 11 (9.73%) Business Continuity Planning
12 11 (9.73%) Business Continuity
12 11 (9.73%) Configuration Management
12 11 (9.73%) BCP
13 10 (8.85%) Change Management
13 10 (8.85%) Continuous Improvement
14 7 (6.19%) Project Planning
Programming Languages
1 13 (11.50%) SQL
2 2 (1.77%) PowerShell
3 1 (0.88%) C
Qualifications
1 18 (15.93%) Degree
2 17 (15.04%) Security Cleared
3 15 (13.27%) CISSP
4 11 (9.73%) CISA
5 10 (8.85%) SC Cleared
6 5 (4.42%) MCP
6 5 (4.42%) DV Cleared
7 4 (3.54%) Microsoft Certification
7 4 (3.54%) MCSE
7 4 (3.54%) MCITP
7 4 (3.54%) VMware Certified Professional (VCP)
7 4 (3.54%) MCTS
8 3 (2.65%) ITIL Certification
8 3 (2.65%) PMP
8 3 (2.65%) PMI Certification
8 3 (2.65%) APMP
Quality Assurance & Compliance
1 25 (22.12%) SLA
2 4 (3.54%) HMG Infosec
2 4 (3.54%) ISO/IEC 27001
3 3 (2.65%) COBIT
4 2 (1.77%) QA
System Software
1 7 (6.19%) Active Directory
1 7 (6.19%) VMware Infrastructure
2 4 (3.54%) vSphere
3 3 (2.65%) Forefront TMG
4 2 (1.77%) Hyper-V
4 2 (1.77%) Microsoft Virtual Server
4 2 (1.77%) VMware ESX
4 2 (1.77%) Microsoft App-V
5 1 (0.88%) Terminal Services
Systems Management
1 4 (3.54%) Backup Exec
2 3 (2.65%) Puppet
2 3 (2.65%) Vagrant
2 3 (2.65%) Opscode Chef
3 2 (1.77%) SCCM
3 2 (1.77%) WSUS
Vendors
1 19 (16.81%) Microsoft
2 18 (15.93%) VMware
3 11 (9.73%) Oracle
4 5 (4.42%) Citrix
5 4 (3.54%) ArcSight
5 4 (3.54%) Cisco
6 3 (2.65%) Cognos
6 3 (2.65%) Red Hat
6 3 (2.65%) Dell
7 2 (1.77%) Remedy
7 2 (1.77%) Sophos
8 1 (0.88%) FrontRange
8 1 (0.88%) HP
8 1 (0.88%) Juniper
8 1 (0.88%) BMC
8 1 (0.88%) CA
8 1 (0.88%) IBM
Bristol, Avon
Global Technology Solutions Ltd
Salary: £29000 - £35000 per annum + bonus+benefits
Posted: 21 hours ago
Bristol, Somerset
Boeing
Salary: Competitive Salary
Posted: 2 days ago
Bristol, Somerset
Boeing
Salary: Competitive Salary
Posted: 2 days ago
Bristol, Avon
Streamline Connections
Salary: £60000 - £70000 per annum + excellent benefits
Posted: 2 days ago
Bristol, Avon
Redrock Consulting Ltd
Salary: £30000 - £40000 per annum + Excellent Benefits + Bonus
Posted: 2 days ago
Bristol, Avon
Boeing
Salary: Competitive
Posted: 14 days ago
Bristol
Everything Everywhere
Salary: £Competitive+benefits
Posted: 16 days ago
Bristol
Nigel Frank International Limited - Newcastle
Salary: £30000 - £35000 per annum + Benefits & Bonus Scheme
Posted: 16 days ago
Bristol, Avon
Anonymous
Salary: Competitive
Posted: 24 days ago
Bristol
Capita - ITIN
Salary: £25000.00 per annum
Posted: 24 days ago
Bristol
Capita - ITIN
Salary: £25000.00 per annum
Posted: 25 days ago
Bristol
Templeton and Partners - SAP & UK Account
Salary: £55k - 75k per year + Excellent Benefits
Posted: 25 days ago