The table below looks at the statistics for Service Management skills in IT jobs advertised for the Bristol region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 1 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
1 Oct 2014
Same period 2013 Same period 2012
Service Management
Rank 70 82 85
Rank change year-on-year
+12 +3
Permanent jobs citing Service Management 56 41 24
As % of all permanent IT jobs located in Bristol 3.13% 2.54% 1.50%
As % of the Processes & Methodologies category 3.75% 3.04% 1.93%
Number of salaries quoted 51 30 19
Average salary £40,000 £45,000 £37,500
Average salary % change year-on-year
-11.11% +20.00%
90% offered a salary of more than £26,500 £27,500 £34,000
10% offered a salary of more than £65,000 £62,500 £58,500
UK excluding London average salary £42,500 £45,000 £42,500
% change year-on-year
-5.55% +5.88%
Service Management
South West

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Bristol region.

Processes & Methodologies Category
Bristol
Permanent IT job ads with a match in the
Processes & Methodologies category
1495 1347 1241
As % of all permanent IT jobs located in Bristol 83.47% 83.51% 77.81%
Number of salaries quoted 1241 1169 1077
Average salary £42,500 £37,500 £40,000
Average salary % change year-on-year
+13.33% -6.25%
90% offered a salary of more than £28,576 £26,250 £27,500
10% offered a salary of more than £70,000 £60,000 £55,000
UK excluding London average salary £42,500 £41,500 £40,000
% change year-on-year
+2.40% +3.75%

Service Management
Jobs Demand Trend in Bristol

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Bristol region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Bristol

Service Management
Salary Trend in Bristol

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Bristol region.

Service Management Salary Trend in Bristol

Service Management
Salary Histogram in Bristol

This chart provides a salary histogram for IT jobs citing Service Management across the Bristol region over the 3 months to 1 October 2014.

Service Management Salary Histogram in Bristol

Service Management
Top 30 Related IT Skills in Bristol

For the 6 months to 1 October 2014, IT jobs across the Bristol region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 87 (76.32%) ITIL
2 30 (26.32%) SLA
2 30 (26.32%) Problem Management
3 27 (23.68%) ITSM
3 27 (23.68%) VMware
4 25 (21.93%) Stakeholder Management
4 25 (21.93%) Service Delivery
5 24 (21.05%) UNIX
6 23 (20.18%) Finance
7 22 (19.30%) Windows
8 21 (18.42%) CRM
8 21 (18.42%) Microsoft
8 21 (18.42%) Degree
9 19 (16.67%) Matrix Management
9 19 (16.67%) SQL
10 17 (14.91%) Project Management
11 16 (14.04%) Configuration Management
11 16 (14.04%) Management Information System
11 16 (14.04%) Change Management
12 15 (13.16%) Security Cleared
13 14 (12.28%) Incident Management
13 14 (12.28%) PRINCE2
14 13 (11.40%) Computer Science
14 13 (11.40%) Mentoring
14 13 (11.40%) Analytical Skills
15 12 (10.53%) Root Cause Analysis
15 12 (10.53%) IIS
15 12 (10.53%) Active Directory
15 12 (10.53%) Legal
15 12 (10.53%) Migration

Service Management
Top Related IT Skills in Bristol by Category

For the 6 months to 1 October 2014, IT jobs across the Bristol region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 12 (10.53%) IIS
2 6 (5.26%) SharePoint
2 6 (5.26%) Tomcat
3 5 (4.39%) MS Exchange
4 4 (3.51%) Exchange Server 2013
4 4 (3.51%) Exchange Server 2003
5 3 (2.63%) Blackberry Enterprise Server
6 1 (0.88%) Lync
6 1 (0.88%) Exchange Server 2010
Applications
1 10 (8.77%) MS Office
2 7 (6.14%) MS Excel
3 3 (2.63%) MS Project
Business Applications
1 6 (5.26%) Dynamics CRM
Communications & Networking
1 10 (8.77%) VPN
1 10 (8.77%) SAN
2 7 (6.14%) Firewall
2 7 (6.14%) DNS
2 7 (6.14%) DHCP
2 7 (6.14%) MPLS
3 6 (5.26%) VLAN
3 6 (5.26%) ISDN
4 4 (3.51%) NAS
4 4 (3.51%) TCP/IP
5 3 (2.63%) LDAP
5 3 (2.63%) Cisco ASA
6 1 (0.88%) Wireless
6 1 (0.88%) LAN
6 1 (0.88%) VoIP
6 1 (0.88%) WAN
6 1 (0.88%) Unified Communications
Database & Business Intelligence
1 9 (7.89%) SQL Server
2 5 (4.39%) Oracle Database
3 3 (2.63%) PostgreSQL
3 3 (2.63%) Data Mining
3 3 (2.63%) Relational Database
General
1 23 (20.18%) Finance
2 12 (10.53%) Legal
3 11 (9.65%) Telecoms
4 4 (3.51%) Local Government
4 4 (3.51%) Military
4 4 (3.51%) Back Office
5 3 (2.63%) Retail
6 1 (0.88%) Banking
Job Titles
1 21 (18.42%) Service Manager
2 12 (10.53%) Architect
2 12 (10.53%) Consultant
2 12 (10.53%) Problem Manager
3 11 (9.65%) Service Desk Manager
3 11 (9.65%) Project Manager
3 11 (9.65%) Analyst
4 9 (7.89%) Technical Manager
5 7 (6.14%) Operations Manager
5 7 (6.14%) Technical Design Authority
6 6 (5.26%) Project Consultant
7 5 (4.39%) Applications Support
7 5 (4.39%) Solutions Architect
8 4 (3.51%) Service Improvement Analyst
8 4 (3.51%) Audit Manager
8 4 (3.51%) Service Analyst
8 4 (3.51%) Infrastructure Analyst
8 4 (3.51%) IT Audit Manager
8 4 (3.51%) Risk Manager
8 4 (3.51%) IT Project Manager
Libraries, Frameworks & Software Standards
1 5 (4.39%) WebCenter
2 4 (3.51%) Middleware
2 4 (3.51%) CGI
Miscellaneous
1 16 (14.04%) Management Information System
2 13 (11.40%) Computer Science
2 13 (11.40%) Analytical Skills
3 5 (4.39%) Mathematics
4 4 (3.51%) IVR
5 3 (2.63%) PMI
5 3 (2.63%) Blackberry
5 3 (2.63%) EqualLogic
6 1 (0.88%) GIS
6 1 (0.88%) CLARiiON
6 1 (0.88%) Replication
6 1 (0.88%) Life Science
6 1 (0.88%) Enterprise Software
Operating Systems
1 24 (21.05%) UNIX
2 22 (19.30%) Windows
3 11 (9.65%) Linux
4 5 (4.39%) Windows XP
4 5 (4.39%) Windows Server 2003
4 5 (4.39%) Windows Server 2008
5 4 (3.51%) Windows 8
5 4 (3.51%) Windows Vista
6 3 (2.63%) CentOS
6 3 (2.63%) Red Hat Enterprise Linux
7 2 (1.75%) Windows 7
8 1 (0.88%) Windows Server 2012
Processes & Methodologies
1 87 (76.32%) ITIL
2 30 (26.32%) Problem Management
3 27 (23.68%) ITSM
4 25 (21.93%) Stakeholder Management
4 25 (21.93%) Service Delivery
5 21 (18.42%) CRM
6 19 (16.67%) Matrix Management
7 17 (14.91%) Project Management
8 16 (14.04%) Configuration Management
8 16 (14.04%) Change Management
9 14 (12.28%) Incident Management
9 14 (12.28%) PRINCE2
10 13 (11.40%) Mentoring
11 12 (10.53%) Root Cause Analysis
11 12 (10.53%) Migration
12 10 (8.77%) ITIL V3
13 7 (6.14%) Project Planning
13 7 (6.14%) Coaching
14 6 (5.26%) Continuous Improvement
14 6 (5.26%) Software Deployment
Programming Languages
1 19 (16.67%) SQL
2 2 (1.75%) PowerShell
3 1 (0.88%) C
Qualifications
1 21 (18.42%) Degree
2 15 (13.16%) Security Cleared
3 11 (9.65%) MCP
3 11 (9.65%) SC Cleared
4 7 (6.14%) CISSP
5 6 (5.26%) Microsoft Certification
6 5 (4.39%) MCSE
6 5 (4.39%) MCITP
7 4 (3.51%) MCTS
7 4 (3.51%) DV Cleared
7 4 (3.51%) CISA
7 4 (3.51%) VMware Certified Professional (VCP)
8 3 (2.63%) ITIL Certification
8 3 (2.63%) PMP
8 3 (2.63%) PMI Certification
8 3 (2.63%) APMP
9 1 (0.88%) MCSA
9 1 (0.88%) CCA
9 1 (0.88%) Citrix Certification
Quality Assurance & Compliance
1 30 (26.32%) SLA
2 3 (2.63%) HMG Infosec
2 3 (2.63%) COBIT
2 3 (2.63%) ISO/IEC 27001
3 2 (1.75%) QA
System Software
1 12 (10.53%) Active Directory
2 11 (9.65%) VMware Infrastructure
3 6 (5.26%) Terminal Services
4 4 (3.51%) vSphere
5 3 (2.63%) Forefront TMG
6 2 (1.75%) Microsoft Virtual Server
6 2 (1.75%) Hyper-V
6 2 (1.75%) VMware ESX
6 2 (1.75%) Microsoft App-V
Systems Management
1 5 (4.39%) Backup Exec
2 3 (2.63%) Puppet
2 3 (2.63%) SCCM
2 3 (2.63%) WSUS
2 3 (2.63%) Vagrant
2 3 (2.63%) Opscode Chef
3 1 (0.88%) SCOM
Vendors
1 27 (23.68%) VMware
2 21 (18.42%) Microsoft
3 11 (9.65%) Oracle
4 5 (4.39%) Citrix
5 4 (3.51%) Dell
5 4 (3.51%) Cisco
6 3 (2.63%) Cognos
6 3 (2.63%) Red Hat
6 3 (2.63%) ArcSight
7 2 (1.75%) Remedy
7 2 (1.75%) Sophos
8 1 (0.88%) IBM
8 1 (0.88%) CheckPoint
8 1 (0.88%) Juniper
8 1 (0.88%) BMC
8 1 (0.88%) CA
8 1 (0.88%) Avaya
8 1 (0.88%) EMC
8 1 (0.88%) HP
8 1 (0.88%) FrontRange
Bristol, Avon
FT Select
Salary: From £28,000 to £34,000 per annum + On Call allowance + bonus + benefi
Posted: 14 hours ago
Bristol, Avon
Streamline Connections
Salary: £60000 - £70000 per annum + excellent benefits
Posted: 20 hours ago
Bristol
Computer Futures
Salary: £45000 - £50000 per annum + competitive
Posted: 20 hours ago
Bristol, Avon
Global Technology Solutions Ltd
Salary: £30000 - £50000 per annum + Package
Posted: Yesterday
Bristol, Avon
Connectus
Salary: £25000 - £35000 per annum
Posted: 2 days ago
Whitchurch, Bristol, South West
Bristol City Council
Salary: £35,784 - £38,422
Posted: 2 days ago
Bristol, Somerset
Bristol City Council
Posted: 4 days ago