The table below looks at the statistics for Service Management skills in IT jobs advertised for the Bristol region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 26 November 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
26 Nov 2014
Same period 2013 Same period 2012
Service Management
Rank 78 99 81
Rank change year-on-year
+21 -18
Permanent jobs citing Service Management 54 35 33
As % of all permanent IT jobs located in Bristol 2.73% 1.88% 2.01%
As % of the Processes & Methodologies category 3.30% 2.23% 2.63%
Number of salaries quoted 45 29 29
Average salary £40,000 £45,000 £37,500
Average salary % change year-on-year
-11.11% +20.00%
90% offered a salary of more than £30,000 £26,800 £32,500
10% offered a salary of more than £62,500 £51,000 £53,500
UK excluding London average salary £42,500 £45,000 £41,500
% change year-on-year
-5.55% +8.43%
Service Management
South West

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Bristol region.

Processes & Methodologies Category
Bristol
Permanent IT job ads with a match in the
Processes & Methodologies category
1636 1568 1254
As % of all permanent IT jobs located in Bristol 82.67% 84.21% 76.37%
Number of salaries quoted 1332 1345 1055
Average salary £42,500 £40,000 £40,000
Average salary % change year-on-year
+6.25% -
90% offered a salary of more than £30,000 £28,500 £27,500
10% offered a salary of more than £70,000 £57,500 £57,500
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

Service Management
Jobs Demand Trend in Bristol

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Bristol region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Bristol

Service Management
Salary Trend in Bristol

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Bristol region.

Service Management Salary Trend in Bristol

Service Management
Salary Histogram in Bristol

This chart provides a salary histogram for IT jobs citing Service Management across the Bristol region over the 3 months to 26 November 2014.

Service Management Salary Histogram in Bristol

Service Management
Top 30 Related IT Skills in Bristol

For the 6 months to 26 November 2014, IT jobs across the Bristol region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 96 (82.05%) ITIL
2 38 (32.48%) SLA
3 35 (29.91%) ITSM
4 33 (28.21%) Problem Management
5 31 (26.50%) VMware
5 31 (26.50%) Windows
6 27 (23.08%) CRM
7 25 (21.37%) SQL
7 25 (21.37%) Configuration Management
7 25 (21.37%) Stakeholder Management
7 25 (21.37%) Service Delivery
8 24 (20.51%) Microsoft
8 24 (20.51%) Degree
9 22 (18.80%) Finance
9 22 (18.80%) Analytical Skills
10 21 (17.95%) Project Management
10 21 (17.95%) UNIX
11 20 (17.09%) Active Directory
11 20 (17.09%) Change Management
12 19 (16.24%) Management Information System
13 17 (14.53%) SQL Server
13 17 (14.53%) IIS
13 17 (14.53%) MS Office
13 17 (14.53%) VPN
14 16 (13.68%) MCP
14 16 (13.68%) Legal
15 15 (12.82%) Firewall
15 15 (12.82%) MS Excel
15 15 (12.82%) Incident Management
15 15 (12.82%) Matrix Management

Service Management
Top Related IT Skills in Bristol by Category

For the 6 months to 26 November 2014, IT jobs across the Bristol region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 17 (14.53%) IIS
2 11 (9.40%) SharePoint
3 9 (7.69%) MS Exchange
4 6 (5.13%) Tomcat
5 5 (4.27%) Lync
6 4 (3.42%) Exchange Server 2003
6 4 (3.42%) Exchange Server 2013
7 3 (2.56%) Office Communications Server
7 3 (2.56%) Blackberry Enterprise Server
8 2 (1.71%) Exchange Server 2010
Applications
1 17 (14.53%) MS Office
2 15 (12.82%) MS Excel
3 3 (2.56%) MS Project
Business Applications
1 11 (9.40%) Dynamics CRM
2 1 (0.85%) Remedy ITSM
Communications & Networking
1 17 (14.53%) VPN
2 15 (12.82%) Firewall
3 14 (11.97%) MPLS
4 13 (11.11%) VLAN
5 11 (9.40%) ISDN
6 9 (7.69%) SAN
7 7 (5.98%) DHCP
7 7 (5.98%) DNS
8 4 (3.42%) TCP/IP
8 4 (3.42%) NAS
9 3 (2.56%) LDAP
9 3 (2.56%) Cisco ASA
10 2 (1.71%) Wireless
10 2 (1.71%) LAN
10 2 (1.71%) VoIP
10 2 (1.71%) WAN
10 2 (1.71%) Unified Communications
11 1 (0.85%) Ethernet
11 1 (0.85%) DVB
Database & Business Intelligence
1 17 (14.53%) SQL Server
2 3 (2.56%) Data Mining
2 3 (2.56%) PostgreSQL
2 3 (2.56%) Oracle Database
2 3 (2.56%) Relational Database
General
1 22 (18.80%) Finance
2 16 (13.68%) Legal
3 9 (7.69%) Back Office
4 5 (4.27%) Telecoms
5 4 (3.42%) Military
5 4 (3.42%) Local Government
6 3 (2.56%) Law
7 2 (1.71%) Banking
8 1 (0.85%) Multimedia
Job Titles
1 34 (29.06%) Service Manager
2 23 (19.66%) Service Desk Manager
3 14 (11.97%) Analyst
4 13 (11.11%) Architect
5 11 (9.40%) Consultant
6 10 (8.55%) Problem Manager
7 9 (7.69%) Project Manager
8 8 (6.84%) Technical Manager
9 7 (5.98%) Solutions Architect
9 7 (5.98%) Infrastructure Analyst
10 5 (4.27%) Operations Manager
10 5 (4.27%) Project Consultant
11 4 (3.42%) Service Improvement Analyst
11 4 (3.42%) Service Analyst
11 4 (3.42%) IT Project Manager
12 3 (2.56%) Principal Consultant
12 3 (2.56%) Support Engineer
12 3 (2.56%) Applications Support
12 3 (2.56%) ITIL Service Manager
12 3 (2.56%) Technical Design Authority
Libraries, Frameworks & Software Standards
1 7 (5.98%) Middleware
2 3 (2.56%) Application Packaging
2 3 (2.56%) Oracle Fusion
2 3 (2.56%) WebCenter
Miscellaneous
1 22 (18.80%) Analytical Skills
2 19 (16.24%) Management Information System
3 10 (8.55%) Computer Science
4 6 (5.13%) IVR
5 5 (4.27%) Mathematics
6 3 (2.56%) PMI
6 3 (2.56%) Blackberry
6 3 (2.56%) EqualLogic
7 1 (0.85%) W3C
7 1 (0.85%) Replication
7 1 (0.85%) CLARiiON
7 1 (0.85%) Life Science
Operating Systems
1 31 (26.50%) Windows
2 21 (17.95%) UNIX
3 11 (9.40%) Linux
4 6 (5.13%) Windows Server 2003
4 6 (5.13%) Windows Server 2008
5 5 (4.27%) Windows XP
6 4 (3.42%) Windows Vista
6 4 (3.42%) Windows 8
7 3 (2.56%) CentOS
7 3 (2.56%) Red Hat Enterprise Linux
7 3 (2.56%) Windows 7
8 2 (1.71%) Windows Server 2012
Processes & Methodologies
1 96 (82.05%) ITIL
2 35 (29.91%) ITSM
3 33 (28.21%) Problem Management
4 27 (23.08%) CRM
5 25 (21.37%) Configuration Management
5 25 (21.37%) Service Delivery
5 25 (21.37%) Stakeholder Management
6 21 (17.95%) Project Management
7 20 (17.09%) Change Management
8 15 (12.82%) Matrix Management
8 15 (12.82%) Incident Management
9 14 (11.97%) PRINCE2
9 14 (11.97%) Mentoring
9 14 (11.97%) Coaching
10 13 (11.11%) Software Deployment
11 11 (9.40%) Migration
12 9 (7.69%) Root Cause Analysis
13 8 (6.84%) ITIL V3
13 8 (6.84%) Business Analysis
14 7 (5.98%) Project Planning
Programming Languages
1 25 (21.37%) SQL
2 3 (2.56%) PowerShell
3 1 (0.85%) C
Qualifications
1 24 (20.51%) Degree
2 16 (13.68%) MCP
3 9 (7.69%) Security Cleared
4 6 (5.13%) SC Cleared
4 6 (5.13%) Microsoft Certification
5 5 (4.27%) MCSE
5 5 (4.27%) MCITP
6 4 (3.42%) VMware Certified Professional (VCP)
6 4 (3.42%) MCTS
7 3 (2.56%) APMP
7 3 (2.56%) PMP
7 3 (2.56%) PMI Certification
8 2 (1.71%) ITIL Certification
8 2 (1.71%) DV Cleared
9 1 (0.85%) MCSA
9 1 (0.85%) CCA
9 1 (0.85%) Citrix Certification
9 1 (0.85%) CISSP
Quality Assurance & Compliance
1 38 (32.48%) SLA
2 3 (2.56%) COBIT
3 2 (1.71%) QA
4 1 (0.85%) HMG Infosec
4 1 (0.85%) ISO/IEC 27001
4 1 (0.85%) WAI
4 1 (0.85%) ISO 9001
System Software
1 20 (17.09%) Active Directory
2 11 (9.40%) Terminal Services
3 10 (8.55%) VMware Infrastructure
4 4 (3.42%) vSphere
5 3 (2.56%) Forefront TMG
Systems Management
1 5 (4.27%) SCCM
1 5 (4.27%) SCOM
1 5 (4.27%) Backup Exec
2 3 (2.56%) Puppet
2 3 (2.56%) Vagrant
2 3 (2.56%) Opscode Chef
3 2 (1.71%) WSUS
Vendors
1 31 (26.50%) VMware
2 24 (20.51%) Microsoft
3 12 (10.26%) Oracle
4 6 (5.13%) Citrix
5 5 (4.27%) Cisco
6 4 (3.42%) Dell
7 3 (2.56%) Cognos
7 3 (2.56%) Red Hat
8 2 (1.71%) CheckPoint
8 2 (1.71%) Avaya
8 2 (1.71%) Juniper
9 1 (0.85%) BMC
9 1 (0.85%) EMC
9 1 (0.85%) Remedy
9 1 (0.85%) BT
9 1 (0.85%) ArcSight
Bristol
Computer Futures
Salary: £45000 - £50000 per annum + competitive
Posted: 10 hours ago
Bristol, Somerset
Capita
Posted: 2 days ago
Bristol, Avon
CGI
Salary: £60000 - £85000 per annum + excellent benefits
Posted: 5 days ago
Bristol, Avon
CGI
Salary: £50000 - £75000 per annum + excellent benefits
Posted: 5 days ago
Bristol
Capita - ITIN
Salary: £55000 - £65000 per annum
Posted: 7 days ago
Bristol, Avon
CGI
Salary: £22000 - £30000 per annum + benefits
Posted: 14 days ago
Bristol, Avon
Burges Salmon LLP
Salary: Competitive
Posted: 15 days ago