The table below looks at the statistics for Service Management skills in IT jobs advertised for the Bristol region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 23 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
23 Sep 2014
Same period 2013 Same period 2012
Service Management
Rank 68 78 78
Rank change year-on-year
+10 0
Permanent jobs citing Service Management 60 41 27
As % of all permanent IT jobs located in Bristol 3.26% 2.60% 1.69%
As % of the Processes & Methodologies category 3.89% 3.11% 2.17%
Number of salaries quoted 52 30 21
Average salary £40,000 £50,500 £37,500
Average salary % change year-on-year
-20.79% +34.66%
90% offered a salary of more than £26,600 £27,500 £34,500
10% offered a salary of more than £64,750 £62,750 £57,500
UK excluding London average salary £42,500 £45,000 £41,000
% change year-on-year
-5.55% +9.75%
Service Management
South West

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Bristol region.

Processes & Methodologies Category
Bristol
Permanent IT job ads with a match in the
Processes & Methodologies category
1541 1317 1244
As % of all permanent IT jobs located in Bristol 83.66% 83.51% 77.80%
Number of salaries quoted 1267 1157 1074
Average salary £42,500 £37,500 £40,000
Average salary % change year-on-year
+13.33% -6.25%
90% offered a salary of more than £28,500 £26,250 £27,500
10% offered a salary of more than £67,500 £60,000 £55,000
UK excluding London average salary £42,500 £41,500 £40,000
% change year-on-year
+2.40% +3.75%

Service Management
Jobs Demand Trend in Bristol

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Bristol region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Bristol

Service Management
Salary Trend in Bristol

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Bristol region.

Service Management Salary Trend in Bristol

Service Management
Salary Histogram in Bristol

This chart provides a salary histogram for IT jobs citing Service Management across the Bristol region over the 3 months to 23 September 2014.

Service Management Salary Histogram in Bristol

Service Management
Top 30 Related IT Skills in Bristol

For the 6 months to 23 September 2014, IT jobs across the Bristol region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 86 (75.44%) ITIL
2 29 (25.44%) SLA
3 28 (24.56%) ITSM
3 28 (24.56%) Problem Management
4 26 (22.81%) VMware
5 25 (21.93%) Service Delivery
6 24 (21.05%) Finance
6 24 (21.05%) UNIX
7 23 (20.18%) Stakeholder Management
8 21 (18.42%) Windows
9 20 (17.54%) CRM
9 20 (17.54%) Microsoft
9 20 (17.54%) Degree
10 19 (16.67%) Matrix Management
11 18 (15.79%) Project Management
12 17 (14.91%) SQL
13 15 (13.16%) PRINCE2
13 15 (13.16%) Configuration Management
13 15 (13.16%) Management Information System
13 15 (13.16%) Change Management
13 15 (13.16%) Security Cleared
14 14 (12.28%) Mentoring
15 13 (11.40%) Computer Science
15 13 (11.40%) Incident Management
15 13 (11.40%) Migration
16 12 (10.53%) Legal
16 12 (10.53%) Analytical Skills
17 11 (9.65%) Root Cause Analysis
17 11 (9.65%) VMware Infrastructure
17 11 (9.65%) SC Cleared

Service Management
Top Related IT Skills in Bristol by Category

For the 6 months to 23 September 2014, IT jobs across the Bristol region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 11 (9.65%) IIS
2 6 (5.26%) Tomcat
3 5 (4.39%) SharePoint
3 5 (4.39%) MS Exchange
4 4 (3.51%) Exchange Server 2003
4 4 (3.51%) Exchange Server 2013
5 3 (2.63%) Blackberry Enterprise Server
6 1 (0.88%) Lync
6 1 (0.88%) Exchange Server 2010
Applications
1 9 (7.89%) MS Office
2 6 (5.26%) MS Excel
3 3 (2.63%) MS Project
Business Applications
1 5 (4.39%) Dynamics CRM
Communications & Networking
1 10 (8.77%) SAN
2 9 (7.89%) VPN
3 7 (6.14%) DNS
3 7 (6.14%) DHCP
4 6 (5.26%) MPLS
4 6 (5.26%) Firewall
5 5 (4.39%) VLAN
5 5 (4.39%) ISDN
6 4 (3.51%) TCP/IP
6 4 (3.51%) NAS
7 3 (2.63%) LDAP
7 3 (2.63%) Cisco ASA
8 1 (0.88%) LTE
8 1 (0.88%) Wireless
8 1 (0.88%) GSM
8 1 (0.88%) LAN
8 1 (0.88%) UMTS
8 1 (0.88%) VoIP
8 1 (0.88%) WAN
8 1 (0.88%) Unified Communications
Database & Business Intelligence
1 8 (7.02%) SQL Server
2 4 (3.51%) Oracle Database
3 3 (2.63%) Relational Database
3 3 (2.63%) Data Mining
3 3 (2.63%) PostgreSQL
General
1 24 (21.05%) Finance
2 12 (10.53%) Legal
3 11 (9.65%) Telecoms
4 4 (3.51%) Local Government
4 4 (3.51%) Military
5 3 (2.63%) Retail
6 2 (1.75%) Back Office
7 1 (0.88%) Banking
Job Titles
1 20 (17.54%) Service Manager
2 13 (11.40%) Consultant
3 12 (10.53%) Problem Manager
4 11 (9.65%) Project Manager
4 11 (9.65%) Analyst
5 10 (8.77%) Architect
5 10 (8.77%) Service Desk Manager
6 9 (7.89%) Technical Manager
7 7 (6.14%) Operations Manager
7 7 (6.14%) Technical Design Authority
8 6 (5.26%) Risk Manager
8 6 (5.26%) IT Audit Manager
8 6 (5.26%) Project Consultant
8 6 (5.26%) Audit Manager
8 6 (5.26%) IT Risk Manager
9 4 (3.51%) Applications Support
9 4 (3.51%) Service Analyst
9 4 (3.51%) Infrastructure Analyst
9 4 (3.51%) IT Project Manager
9 4 (3.51%) Service Improvement Analyst
Libraries, Frameworks & Software Standards
1 4 (3.51%) CGI
1 4 (3.51%) Middleware
1 4 (3.51%) WebCenter
Miscellaneous
1 15 (13.16%) Management Information System
2 13 (11.40%) Computer Science
3 12 (10.53%) Analytical Skills
4 5 (4.39%) Mathematics
5 3 (2.63%) PMI
5 3 (2.63%) Blackberry
5 3 (2.63%) EqualLogic
6 2 (1.75%) IVR
7 1 (0.88%) Life Science
7 1 (0.88%) GIS
7 1 (0.88%) Replication
7 1 (0.88%) CLARiiON
7 1 (0.88%) Enterprise Software
Operating Systems
1 24 (21.05%) UNIX
2 21 (18.42%) Windows
3 11 (9.65%) Linux
4 5 (4.39%) Windows XP
4 5 (4.39%) Windows Server 2003
4 5 (4.39%) Windows Server 2008
5 4 (3.51%) Windows Vista
5 4 (3.51%) Windows 8
6 3 (2.63%) CentOS
6 3 (2.63%) Red Hat Enterprise Linux
7 2 (1.75%) Windows 7
8 1 (0.88%) Windows Server 2012
Processes & Methodologies
1 86 (75.44%) ITIL
2 28 (24.56%) ITSM
2 28 (24.56%) Problem Management
3 25 (21.93%) Service Delivery
4 23 (20.18%) Stakeholder Management
5 20 (17.54%) CRM
6 19 (16.67%) Matrix Management
7 18 (15.79%) Project Management
8 15 (13.16%) PRINCE2
8 15 (13.16%) Change Management
8 15 (13.16%) Configuration Management
9 14 (12.28%) Mentoring
10 13 (11.40%) Migration
10 13 (11.40%) Incident Management
11 11 (9.65%) Root Cause Analysis
12 10 (8.77%) ITIL V3
13 7 (6.14%) Coaching
13 7 (6.14%) Project Planning
13 7 (6.14%) Stakeholder Engagement
14 6 (5.26%) Business Continuity
Programming Languages
1 17 (14.91%) SQL
2 2 (1.75%) PowerShell
3 1 (0.88%) C
Qualifications
1 20 (17.54%) Degree
2 15 (13.16%) Security Cleared
3 11 (9.65%) SC Cleared
4 10 (8.77%) MCP
5 9 (7.89%) CISSP
6 6 (5.26%) Microsoft Certification
6 6 (5.26%) CISA
7 5 (4.39%) MCITP
7 5 (4.39%) MCSE
8 4 (3.51%) VMware Certified Professional (VCP)
8 4 (3.51%) MCTS
8 4 (3.51%) DV Cleared
9 3 (2.63%) APMP
9 3 (2.63%) ITIL Certification
9 3 (2.63%) PMP
9 3 (2.63%) PMI Certification
10 1 (0.88%) MCSA
10 1 (0.88%) CCA
10 1 (0.88%) Citrix Certification
Quality Assurance & Compliance
1 29 (25.44%) SLA
2 3 (2.63%) ISO/IEC 27001
2 3 (2.63%) COBIT
2 3 (2.63%) HMG Infosec
3 2 (1.75%) QA
System Software
1 11 (9.65%) Active Directory
1 11 (9.65%) VMware Infrastructure
2 5 (4.39%) Terminal Services
3 4 (3.51%) vSphere
4 3 (2.63%) Forefront TMG
5 2 (1.75%) Hyper-V
5 2 (1.75%) VMware ESX
5 2 (1.75%) Microsoft App-V
5 2 (1.75%) Microsoft Virtual Server
Systems Management
1 5 (4.39%) Backup Exec
2 3 (2.63%) WSUS
2 3 (2.63%) SCCM
2 3 (2.63%) Puppet
2 3 (2.63%) Vagrant
2 3 (2.63%) Opscode Chef
3 1 (0.88%) SCOM
Vendors
1 26 (22.81%) VMware
2 20 (17.54%) Microsoft
3 10 (8.77%) Oracle
4 5 (4.39%) Citrix
5 4 (3.51%) Cisco
5 4 (3.51%) Dell
6 3 (2.63%) Cognos
6 3 (2.63%) Red Hat
6 3 (2.63%) ArcSight
7 2 (1.75%) Remedy
7 2 (1.75%) Sophos
8 1 (0.88%) CheckPoint
8 1 (0.88%) Avaya
8 1 (0.88%) Juniper
8 1 (0.88%) BMC
8 1 (0.88%) CA
8 1 (0.88%) IBM
8 1 (0.88%) EMC
8 1 (0.88%) HP
8 1 (0.88%) FrontRange
Bristol, Avon
Global Technology Solutions Ltd
Salary: £30000 - £50000 per annum + Package
Posted: 4 days ago
Bristol, Avon
FT Select
Salary: From £28,000 to £34,000 per annum + On Call allowance + bonus + benefi
Posted: 6 days ago