The table below looks at the statistics for Service Management skills in IT jobs advertised for the Bristol region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 3 September 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
3 Sep 2015
Same period 2014 Same period 2013
Service Management
Rank 93 61 80
Rank change year-on-year
-32 +19
Permanent jobs citing Service Management 39 62 37
As % of all permanent IT jobs located in Bristol 2.07% 3.47% 2.33%
As % of the Processes & Methodologies category 2.35% 4.02% 2.75%
Number of salaries quoted 38 51 28
Average salary £47,500 £40,000 £51,000
Average salary % change year-on-year
+18.75% -21.56%
90% offered a salary of more than £24,250 £30,000 £27,500
10% offered a salary of more than £62,500 £62,500 £63,250
UK excluding London average salary £44,000 £42,500 £44,000
% change year-on-year
+3.52% -3.40%
Service Management
South West

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Bristol region.

Processes & Methodologies Category
Bristol
Permanent IT job ads with a match in the
Processes & Methodologies category
1657 1542 1347
As % of all permanent IT jobs located in Bristol 88.04% 86.24% 84.82%
Number of salaries quoted 1450 1224 1179
Average salary £42,500 £42,500 £37,500
Average salary % change year-on-year
- +13.33%
90% offered a salary of more than £30,000 £28,500 £25,000
10% offered a salary of more than £65,000 £55,000 £62,500
UK excluding London average salary £45,000 £42,500 £41,500
% change year-on-year
+5.88% +2.40%

Service Management
Jobs Demand Trend in Bristol

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Bristol region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Bristol

Service Management
Salary Trend in Bristol

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Bristol region.

Service Management Salary Trend in Bristol

Service Management
Salary Histogram in Bristol

This chart provides a salary histogram for IT jobs citing Service Management across the Bristol region over the 3 months to 3 September 2015.

Service Management Salary Histogram in Bristol

Service Management
Top 30 Related IT Skills in Bristol

For the 6 months to 3 September 2015, IT jobs across the Bristol region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 78 (82.98%) ITIL
2 41 (43.62%) ITSM
3 23 (24.47%) Project Management
4 21 (22.34%) Service Delivery
5 18 (19.15%) Microsoft
5 18 (19.15%) PRINCE2
6 16 (17.02%) ITIL Certification
6 16 (17.02%) Degree
6 16 (17.02%) Data Centre
7 14 (14.89%) Business Development
7 14 (14.89%) Finance
7 14 (14.89%) Law
7 14 (14.89%) Windows
8 13 (13.83%) ISEB
8 13 (13.83%) Information Security
8 13 (13.83%) Transition Management
9 12 (12.77%) Manufacturing
9 12 (12.77%) VMware
9 12 (12.77%) Life Science
9 12 (12.77%) Problem Management
9 12 (12.77%) SLA
10 11 (11.70%) Security Cleared
11 9 (9.57%) Active Directory
12 8 (8.51%) UNIX
12 8 (8.51%) SQL Server
12 8 (8.51%) ISO/IEC 27001
12 8 (8.51%) Legal
12 8 (8.51%) Telecoms
12 8 (8.51%) VMware Infrastructure
13 7 (7.45%) SC Cleared

Service Management
Top Related IT Skills in Bristol by Category

For the 6 months to 3 September 2015, IT jobs across the Bristol region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 5 (5.32%) MS Exchange
2 4 (4.26%) Tomcat
2 4 (4.26%) Lync
3 2 (2.13%) Office Communications Server
3 2 (2.13%) IIS
4 1 (1.06%) WorkSite
Applications
1 3 (3.19%) MS Office
Business Applications
1 3 (3.19%) Remedy ITSM
Cloud Services
1 2 (2.13%) Office 365
Communications & Networking
1 7 (7.45%) TCP/IP
2 6 (6.38%) SAN
2 6 (6.38%) Internet
2 6 (6.38%) FTP
3 5 (5.32%) MPLS
3 5 (5.32%) Firewall
3 5 (5.32%) VLAN
4 4 (4.26%) Wireshark
4 4 (4.26%) tcpdump
4 4 (4.26%) HTTP
4 4 (4.26%) LDAP
4 4 (4.26%) LAN
4 4 (4.26%) WAN
4 4 (4.26%) SMTP
5 2 (2.13%) DHCP
5 2 (2.13%) Ethernet
5 2 (2.13%) ATM
5 2 (2.13%) PPP
5 2 (2.13%) OSPF
5 2 (2.13%) xDSL
Database & Business Intelligence
1 8 (8.51%) SQL Server
Development Applications
1 4 (4.26%) JUnit
1 4 (4.26%) Eclipse
1 4 (4.26%) Maven
1 4 (4.26%) Selenium
2 3 (3.19%) Git (software)
General
1 14 (14.89%) Finance
1 14 (14.89%) Law
2 12 (12.77%) Manufacturing
3 8 (8.51%) Legal
3 8 (8.51%) Telecoms
4 5 (5.32%) Advertising
4 5 (5.32%) Retail
5 4 (4.26%) Marketing
6 2 (2.13%) Banking
6 2 (2.13%) Front Office
6 2 (2.13%) Back Office
Job Titles
1 18 (19.15%) Service Manager
2 17 (18.09%) Consultant
3 13 (13.83%) Transition Manager
4 9 (9.57%) Analyst
5 7 (7.45%) Project Manager
6 6 (6.38%) Technical Consultant
7 5 (5.32%) Architect
7 5 (5.32%) Infrastructure Project Manager
7 5 (5.32%) IT Services Manager
7 5 (5.32%) Infrastructure Manager
7 5 (5.32%) Infrastructure Consultant
8 4 (4.26%) Service Desk Manager
8 4 (4.26%) Incident Manager
8 4 (4.26%) Cyber Security Consultant
8 4 (4.26%) Security Consultant
9 3 (3.19%) Java Developer
9 3 (3.19%) Technical Support
9 3 (3.19%) Developer
9 3 (3.19%) Technical Architect
9 3 (3.19%) Technical Infrastructure Consultant
Libraries, Frameworks & Software Standards
1 5 (5.32%) Web Services
2 4 (4.26%) Hibernate
2 4 (4.26%) Spring
3 3 (3.19%) RESTful
4 2 (2.13%) Application Packaging
4 2 (2.13%) CGI
Miscellaneous
1 16 (17.02%) Data Centre
2 12 (12.77%) Life Science
3 5 (5.32%) Analytical Skills
4 4 (4.26%) BYOD
4 4 (4.26%) Internet of Things
4 4 (4.26%) Data Protection Act
5 3 (3.19%) CMDB
5 3 (3.19%) NHS
5 3 (3.19%) Management Information System
6 2 (2.13%) Foreign Exchange (FX)
6 2 (2.13%) GIS
6 2 (2.13%) Computer Science
Operating Systems
1 14 (14.89%) Windows
2 8 (8.51%) UNIX
3 6 (6.38%) Linux
4 1 (1.06%) Windows 7
Processes & Methodologies
1 78 (82.98%) ITIL
2 41 (43.62%) ITSM
3 23 (24.47%) Project Management
4 21 (22.34%) Service Delivery
5 18 (19.15%) PRINCE2
6 14 (14.89%) Business Development
7 13 (13.83%) Information Security
7 13 (13.83%) Transition Management
8 12 (12.77%) Problem Management
9 7 (7.45%) Validation
9 7 (7.45%) Continuous Improvement
9 7 (7.45%) Cyber Security
10 6 (6.38%) Risk Management
10 6 (6.38%) Disaster Recovery
10 6 (6.38%) Business Continuity
11 5 (5.32%) Matrix Management
11 5 (5.32%) Incident Management
12 4 (4.26%) IT Governance
12 4 (4.26%) Risk Assessment
12 4 (4.26%) Vulnerability Assessment
Programming Languages
1 6 (6.38%) SQL
2 4 (4.26%) Java
2 4 (4.26%) PowerShell
3 2 (2.13%) VBScript
4 1 (1.06%) VB
Qualifications
1 16 (17.02%) ITIL Certification
1 16 (17.02%) Degree
2 13 (13.83%) ISEB
3 11 (11.70%) Security Cleared
4 7 (7.45%) SC Cleared
5 5 (5.32%) CISSP
5 5 (5.32%) CISA
5 5 (5.32%) CISM
6 4 (4.26%) PRINCE2 Practitioner
7 2 (2.13%) CCENT
7 2 (2.13%) ITIL Foundation Certificate
7 2 (2.13%) GIAC
7 2 (2.13%) Cisco Certification
7 2 (2.13%) CCNA
8 1 (1.06%) MCP
8 1 (1.06%) CEH
8 1 (1.06%) SSCP
Quality Assurance & Compliance
1 12 (12.77%) SLA
2 8 (8.51%) ISO/IEC 27001
3 4 (4.26%) COBIT
3 4 (4.26%) PCI DSS
4 2 (2.13%) ISO 9001
4 2 (2.13%) ISO/IEC 20000
System Software
1 9 (9.57%) Active Directory
2 8 (8.51%) VMware Infrastructure
3 4 (4.26%) Hyper-V
3 4 (4.26%) Terminal Services
3 4 (4.26%) Snort
4 2 (2.13%) Microsoft Virtual Server
4 2 (2.13%) XenApp
4 2 (2.13%) XenDesktop
Systems Management
1 4 (4.26%) SCCM
2 2 (2.13%) SCOM
2 2 (2.13%) WSUS
Vendors
1 18 (19.15%) Microsoft
2 12 (12.77%) VMware
3 6 (6.38%) HP
3 6 (6.38%) Dell
4 4 (4.26%) Citrix
4 4 (4.26%) Rackspace
5 3 (3.19%) Remedy
5 3 (3.19%) Cisco
5 3 (3.19%) BMC
6 2 (2.13%) NetApp
6 2 (2.13%) Oracle
6 2 (2.13%) Nimble Storage
6 2 (2.13%) Computacenter
7 1 (1.06%) Tripwire
7 1 (1.06%) Qualys
7 1 (1.06%) ArcSight
7 1 (1.06%) McAfee
7 1 (1.06%) Websense
7 1 (1.06%) Avaya
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