The table below looks at the statistics for Service Management skills in IT jobs advertised for the Bristol region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 17 April 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
17 Apr 2015
Same period 2014 Same period 2013
Service Management
Rank 70 72 111
Rank change year-on-year
+2 +39
Permanent jobs citing Service Management 54 59 21
As % of all permanent IT jobs located in Bristol 2.70% 2.94% 1.14%
As % of the Processes & Methodologies category 3.31% 3.46% 1.41%
Number of salaries quoted 40 42 19
Average salary £56,250 £51,000 £50,000
Average salary % change year-on-year
+10.29% +2.00%
90% offered a salary of more than £30,450 £23,550 £23,500
10% offered a salary of more than £62,750 £60,000 £53,000
UK excluding London average salary £45,000 £46,000 £45,000
% change year-on-year
-2.17% +2.22%
Service Management
South West

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Bristol region.

Processes & Methodologies Category
Bristol
Permanent IT job ads with a match in the
Processes & Methodologies category
1630 1706 1487
As % of all permanent IT jobs located in Bristol 81.38% 85.04% 80.60%
Number of salaries quoted 1366 1356 1289
Average salary £42,500 £42,500 £40,000
Average salary % change year-on-year
- +6.25%
90% offered a salary of more than £30,000 £28,000 £27,500
10% offered a salary of more than £60,000 £53,000 £60,000
UK excluding London average salary £44,000 £42,500 £40,000
% change year-on-year
+3.52% +6.25%

Service Management
Jobs Demand Trend in Bristol

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Bristol region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Bristol

Service Management
Salary Trend in Bristol

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Bristol region.

Service Management Salary Trend in Bristol

Service Management
Salary Histogram in Bristol

This chart provides a salary histogram for IT jobs citing Service Management across the Bristol region over the 3 months to 17 April 2015.

Service Management Salary Histogram in Bristol

Service Management
Top 30 Related IT Skills in Bristol

For the 6 months to 17 April 2015, IT jobs across the Bristol region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 75 (85.23%) ITIL
2 28 (31.82%) SLA
3 26 (29.55%) ITSM
4 22 (25.00%) ITIL Certification
5 19 (21.59%) Microsoft
5 19 (21.59%) Finance
5 19 (21.59%) Problem Management
6 18 (20.45%) Service Delivery
7 14 (15.91%) Validation
7 14 (15.91%) Active Directory
8 13 (14.77%) Windows
9 12 (13.64%) Telecoms
10 11 (12.50%) Project Management
11 10 (11.36%) SQL
11 10 (11.36%) SQL Server
11 10 (11.36%) Configuration Management
11 10 (11.36%) Analytical Skills
12 9 (10.23%) Mentoring
12 9 (10.23%) Degree
12 9 (10.23%) PRINCE2
12 9 (10.23%) Migration
13 8 (9.09%) VMware
13 8 (9.09%) Legal
13 8 (9.09%) Management Information System
13 8 (9.09%) MS Excel
13 8 (9.09%) Fault Management
13 8 (9.09%) SCCM
13 8 (9.09%) Retail
13 8 (9.09%) Lync
14 7 (7.95%) Coaching

Service Management
Top Related IT Skills in Bristol by Category

For the 6 months to 17 April 2015, IT jobs across the Bristol region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 8 (9.09%) Lync
2 7 (7.95%) IIS
2 7 (7.95%) MS Exchange
3 5 (5.68%) Office Communications Server
4 4 (4.55%) SharePoint
5 1 (1.14%) BizTalk Server
5 1 (1.14%) WorkSite
5 1 (1.14%) Exchange Server 2010
Applications
1 8 (9.09%) MS Excel
2 7 (7.95%) MS Office
3 2 (2.27%) SPSS
4 1 (1.14%) Spreadsheet
Business Applications
1 3 (3.41%) Dynamics CRM
2 1 (1.14%) Remedy ITSM
Cloud Services
1 2 (2.27%) Office 365
Communications & Networking
1 7 (7.95%) VPN
1 7 (7.95%) MPLS
1 7 (7.95%) VLAN
2 6 (6.82%) Firewall
3 5 (5.68%) SAN
4 4 (4.55%) ISDN
5 3 (3.41%) Internet
5 3 (3.41%) Wireless
5 3 (3.41%) TCP/IP
6 2 (2.27%) 3G
6 2 (2.27%) DNS
7 1 (1.14%) LAN
7 1 (1.14%) VoIP
7 1 (1.14%) WAN
7 1 (1.14%) Ethernet
7 1 (1.14%) Unified Communications
7 1 (1.14%) DVB
Database & Business Intelligence
1 10 (11.36%) SQL Server
2 3 (3.41%) SQL Server Reporting Services
2 3 (3.41%) SQL Server Integration Services
3 2 (2.27%) SQL Server 2008
3 2 (2.27%) SQL Server 2012
3 2 (2.27%) Oracle Database
Development Applications
1 5 (5.68%) Visual Studio
2 2 (2.27%) VSS/SourceSafe
2 2 (2.27%) Subversion
2 2 (2.27%) Talend Open Studio
General
1 19 (21.59%) Finance
2 12 (13.64%) Telecoms
3 8 (9.09%) Legal
3 8 (9.09%) Retail
4 6 (6.82%) Law
4 6 (6.82%) Back Office
5 3 (3.41%) Banking
6 2 (2.27%) Aerospace
7 1 (1.14%) Manufacturing
7 1 (1.14%) Advertising
7 1 (1.14%) Multimedia
7 1 (1.14%) Billing
Job Titles
1 19 (21.59%) Service Manager
2 17 (19.32%) Consultant
3 15 (17.05%) Analyst
4 11 (12.50%) Service Desk Manager
5 7 (7.95%) Architect
5 7 (7.95%) Incident Manager
6 5 (5.68%) Technical Consultant
6 5 (5.68%) Implementation Manager
6 5 (5.68%) Infrastructure Analyst
7 4 (4.55%) Technical Architect
7 4 (4.55%) Infrastructure Consultant
7 4 (4.55%) Delivery Manager
7 4 (4.55%) Technical Design Authority
8 3 (3.41%) Project Consultant
8 3 (3.41%) IT Services Manager
8 3 (3.41%) MI Analyst
8 3 (3.41%) Designer
8 3 (3.41%) Project Manager
8 3 (3.41%) Solutions Architect
8 3 (3.41%) Senior Analyst
Libraries, Frameworks & Software Standards
1 5 (5.68%) Application Packaging
2 4 (4.55%) Oracle Fusion
2 4 (4.55%) Middleware
3 3 (3.41%) .NET
4 2 (2.27%) ASP.NET
4 2 (2.27%) ActiveMQ
4 2 (2.27%) .NET Framework
4 2 (2.27%) XML
4 2 (2.27%) XSD
4 2 (2.27%) XSLT
4 2 (2.27%) MSMQ
4 2 (2.27%) CGI
4 2 (2.27%) Entity Framework
5 1 (1.14%) Web Services
Miscellaneous
1 10 (11.36%) Analytical Skills
2 8 (9.09%) Management Information System
3 3 (3.41%) Visualisation
3 3 (3.41%) GIS
4 2 (2.27%) Data Structures
4 2 (2.27%) Mathematics
5 1 (1.14%) Life Science
5 1 (1.14%) Internet of Things
5 1 (1.14%) IVR
5 1 (1.14%) Data Protection Act
5 1 (1.14%) NHS
5 1 (1.14%) W3C
5 1 (1.14%) BYOD
Operating Systems
1 13 (14.77%) Windows
2 4 (4.55%) UNIX
3 3 (3.41%) Windows Server 2012
3 3 (3.41%) Windows Server 2008
4 1 (1.14%) Windows 7
4 1 (1.14%) Linux
4 1 (1.14%) Windows Server 2003
Processes & Methodologies
1 75 (85.23%) ITIL
2 26 (29.55%) ITSM
3 19 (21.59%) Problem Management
4 18 (20.45%) Service Delivery
5 14 (15.91%) Validation
6 11 (12.50%) Project Management
7 10 (11.36%) Configuration Management
8 9 (10.23%) PRINCE2
8 9 (10.23%) Migration
8 9 (10.23%) Mentoring
9 8 (9.09%) Fault Management
10 7 (7.95%) Coaching
11 6 (6.82%) Software Deployment
11 6 (6.82%) Stakeholder Management
11 6 (6.82%) Document Management
11 6 (6.82%) Disaster Recovery
12 5 (5.68%) Change Management
12 5 (5.68%) Incident Management
12 5 (5.68%) TOGAF
13 4 (4.55%) Supply Chain Management
Programming Languages
1 10 (11.36%) SQL
2 6 (6.82%) PowerShell
3 3 (3.41%) VBA
3 3 (3.41%) PHP
4 2 (2.27%) JavaScript
4 2 (2.27%) C
4 2 (2.27%) C#
4 2 (2.27%) C++
5 1 (1.14%) Java
5 1 (1.14%) VBScript
5 1 (1.14%) VB
Qualifications
1 22 (25.00%) ITIL Certification
2 9 (10.23%) Degree
3 6 (6.82%) Security Cleared
4 5 (5.68%) SC Cleared
4 5 (5.68%) MCP
5 2 (2.27%) CISSP
5 2 (2.27%) PRINCE2 Certification
6 1 (1.14%) ISEB
6 1 (1.14%) CISA
6 1 (1.14%) CISM
6 1 (1.14%) GCIA
6 1 (1.14%) GCIH
6 1 (1.14%) DV Cleared
6 1 (1.14%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 28 (31.82%) SLA
2 4 (4.55%) ISO/IEC 27001
3 3 (3.41%) ISO 9001
4 2 (2.27%) DO-178B
5 1 (1.14%) WAI
5 1 (1.14%) COBIT
5 1 (1.14%) QA
5 1 (1.14%) PCI DSS
System Software
1 14 (15.91%) Active Directory
2 7 (7.95%) Terminal Services
3 3 (3.41%) VMware Infrastructure
4 2 (2.27%) XenApp
4 2 (2.27%) XenDesktop
5 1 (1.14%) Hyper-V
5 1 (1.14%) Microsoft Virtual Server
Systems Management
1 8 (9.09%) SCCM
2 6 (6.82%) SCOM
3 2 (2.27%) WSUS
Vendors
1 19 (21.59%) Microsoft
2 8 (9.09%) VMware
3 7 (7.95%) Citrix
4 6 (6.82%) Oracle
5 2 (2.27%) Dell
5 2 (2.27%) Computacenter
5 2 (2.27%) Talend
5 2 (2.27%) IBM
6 1 (1.14%) Cisco
6 1 (1.14%) Avaya
6 1 (1.14%) Juniper
6 1 (1.14%) BMC
6 1 (1.14%) NetApp
6 1 (1.14%) CheckPoint
6 1 (1.14%) Remedy
6 1 (1.14%) BT
Bristol, Avon
Intapeople
Salary: £60000 - £65000 per annum
Posted: 2 days ago
Bristol
Everything Everywhere
Salary: £28000 per annum + benefits
Posted: 3 days ago
Bristol, South West
PWC
Salary: Competitive + Benefits
Posted: 10 days ago