The table below looks at the statistics for the Service Desk Analyst role in IT contracts advertised for the Buckinghamshire region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Desk Analyst in their job title over the 3 months to 27 April 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
27 Apr 2015
Same period 2014 Same period 2013
Service Desk Analyst
Rank 79 64 48
Rank change year-on-year
-15 -16
Contract jobs requiring a Service Desk Analyst 10 21 22
As % of all contract IT jobs located in Buckinghamshire 0.77% 1.78% 2.70%
As % of the Job Titles category 0.83% 1.90% 2.97%
Number of daily rates quoted 2 4 1
Average daily rate
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£197 £109 £130
Average daily rate % change year-on-year
+81.56% -16.53%
UK excluding London average daily rate £122 £109 £100
% change year-on-year
+11.72% +8.75%
Number of hourly rates quoted 4 11 15
Average hourly rate £11.25 £12.50 £14.00
Average hourly rate % change year-on-year
-10.00% -10.71%
90% offered a hourly rate of more than £10.65 £12.00 £12.68
10% offered a hourly rate of more than £14.75 £15.35 £14.60
UK excluding London average hourly rate £12.50 £13.88 £12.00
% change year-on-year
-9.94% +15.66%
Service Desk Analyst
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Buckinghamshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Buckinghamshire
Contract IT job ads with a match in the
Job Titles category
1202 1103 740
As % of all contract IT jobs located in Buckinghamshire 92.32% 93.71% 90.80%
Number of daily rates quoted 557 581 419
Average daily rate £350 £350 £313
Average daily rate % change year-on-year
- +12.00%
90% offered a daily rate of more than £240 £218 £175
10% offered a daily rate of more than £500 £463 £475
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 46 55 69
Average hourly rate £16.00 £14.50 £14.00
Average hourly rate % change year-on-year
+10.34% +3.57%
90% offered a hourly rate of more than £9.50 £9.73 £10.20
10% offered a hourly rate of more than £42.00 £22.00 £27.00
UK excluding London average hourly rate £16.50 £17.50 £17.50
% change year-on-year
-5.71% -

Service Desk Analyst
Jobs Demand Trend in Buckinghamshire

This chart provides a 3-month moving total of IT contractor jobs citing Service Desk Analyst in the job title across the Buckinghamshire region as a proportion of the total demand within the Job Titles category.

Service Desk Analyst Jobs Demand Trend in Buckinghamshire

Service Desk Analyst
Daily Rate Trend in Buckinghamshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Desk Analyst across the Buckinghamshire region.

Service Desk Analyst Daily Rate Trend in Buckinghamshire

Service Desk Analyst
Daily Rate Histogram in Buckinghamshire

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Desk Analyst across the Buckinghamshire region over the 3 months to 27 April 2015.

Service Desk Analyst Daily Rate Histogram in Buckinghamshire

Service Desk Analyst
Hourly Rate Trend in Buckinghamshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Desk Analyst across the Buckinghamshire region.

Service Desk Analyst Hourly Rate Trend in Buckinghamshire

Service Desk Analyst
Contract Job Locations in Buckinghamshire

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Desk Analyst within the Buckinghamshire region over the 3 months to 27 April 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Milton Keynes -4 9 £197 +43.79% 2
Service Desk Analyst
South East

Service Desk Analyst
Top 30 Related IT Skills in Buckinghamshire

For the 6 months to 27 April 2015, IT contractor jobs across the Buckinghamshire region that cited Service Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Desk Analyst in their job title.

1 20 (54.05%) ITIL
2 19 (51.35%) Microsoft
3 17 (45.95%) Windows
4 16 (43.24%) MS Office
5 15 (40.54%) MS Excel
6 12 (32.43%) Service Management
6 12 (32.43%) ITSM
6 12 (32.43%) SC Cleared
6 12 (32.43%) Security Cleared
6 12 (32.43%) Analytical Skills
7 10 (27.03%) ITIL Foundation Certificate
7 10 (27.03%) Windows 7
7 10 (27.03%) Management Information System
8 9 (24.32%) Active Directory
9 8 (21.62%) C
10 6 (16.22%) Windows XP
10 6 (16.22%) Windows Server 2008
10 6 (16.22%) Incident Management
11 5 (13.51%) Degree
11 5 (13.51%) Computer Science
12 4 (10.81%) MS Exchange
12 4 (10.81%) SQL
12 4 (10.81%) SLA
12 4 (10.81%) Citrix
12 4 (10.81%) Internet
13 3 (8.11%) LAN
13 3 (8.11%) WAN
13 3 (8.11%) DHCP
13 3 (8.11%) DNS
13 3 (8.11%) Mobile Device Management

Service Desk Analyst
Top Related IT Skills in Buckinghamshire by Category

For the 6 months to 27 April 2015, IT contractor jobs across the Buckinghamshire region that cited Service Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 4 (10.81%) MS Exchange
2 2 (5.41%) Blackberry Enterprise Server
2 2 (5.41%) Exchange Server 2003
2 2 (5.41%) Exchange Server 2010
3 1 (2.70%) SharePoint
Applications
1 16 (43.24%) MS Office
2 15 (40.54%) MS Excel
Communications & Networking
1 4 (10.81%) Internet
2 3 (8.11%) LAN
2 3 (8.11%) WAN
2 3 (8.11%) DHCP
2 3 (8.11%) DNS
3 1 (2.70%) VPN
3 1 (2.70%) 3G
3 1 (2.70%) Wi-Fi
3 1 (2.70%) 4G
General
1 2 (5.41%) Retail
Miscellaneous
1 12 (32.43%) Analytical Skills
2 10 (27.03%) Management Information System
3 5 (13.51%) Computer Science
4 2 (5.41%) Blackberry
5 1 (2.70%) EPoS
5 1 (2.70%) NHS
Operating Systems
1 17 (45.95%) Windows
2 10 (27.03%) Windows 7
3 6 (16.22%) Windows Server 2008
3 6 (16.22%) Windows XP
4 2 (5.41%) Windows Vista
4 2 (5.41%) Windows 2000
5 1 (2.70%) UNIX
5 1 (2.70%) Windows 8
Processes & Methodologies
1 20 (54.05%) ITIL
2 12 (32.43%) Service Management
2 12 (32.43%) ITSM
3 6 (16.22%) Incident Management
4 3 (8.11%) Mobile Device Management
5 1 (2.70%) PRINCE2
5 1 (2.70%) CRM
5 1 (2.70%) Stakeholder Engagement
5 1 (2.70%) ITIL V3
Programming Languages
1 8 (21.62%) C
2 4 (10.81%) SQL
3 1 (2.70%) Java
Qualifications
1 12 (32.43%) SC Cleared
1 12 (32.43%) Security Cleared
2 10 (27.03%) ITIL Foundation Certificate
3 5 (13.51%) Degree
4 2 (5.41%) DV Cleared
4 2 (5.41%) MCP
4 2 (5.41%) MCSE
4 2 (5.41%) Microsoft Certification
4 2 (5.41%) ITIL Certification
Quality Assurance & Compliance
1 4 (10.81%) SLA
System Software
1 9 (24.32%) Active Directory
2 1 (2.70%) BitLocker
Systems Management
1 2 (5.41%) Backup Exec
1 2 (5.41%) OVSD
2 1 (2.70%) SCCM
Vendors
1 19 (51.35%) Microsoft
2 4 (10.81%) Citrix
3 1 (2.70%) Salesforce.com
3 1 (2.70%) Remedy
3 1 (2.70%) HP
3 1 (2.70%) Cisco
Milton Keynes
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