The first table below looks at the demand for the Service Desk Analyst role in IT contracts advertised for the Buckinghamshire region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Desk Analyst in their job title over the 3 months to 20 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Buckinghamshire region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
20 May 2013
Same period 2012 Same period 2011
Service Desk Analyst
Rank 43 35 38
Rank change year-on-year
-8 +3
Contract jobs requiring a Service Desk Analyst 25 42 41
As % of all contract IT jobs located in Buckinghamshire 3.129% 4.163% 3.890%
As % of the Job Titles category 3.365% 4.426% 4.088%
Number of daily rates quoted 1 11 12
Average daily rate £130 £105 £134
Average daily rate % change year-on-year
+23.80% -21.34%
UK excluding London average daily rate £105 £110 £117
% change year-on-year
-4.54% -5.98%
Number of hourly rates quoted 21 17 21
Average hourly rate £13.00 £13.50 £14.00
Average hourly rate % change year-on-year
-3.70% -3.57%
90% offered a hourly rate of more than £12.50 £13.00 £10.50
10% offered a hourly rate of more than £14.00 £15.00 £16.75
UK excluding London average hourly rate £12.50 £13.00 £12.30
% change year-on-year
-3.84% +5.69%
All Job Titles
Buckinghamshire
Contract IT job ads with a match in the
Job Titles category
743 949 1003
As % of all contract IT jobs located in Buckinghamshire 92.99% 94.05% 95.16%
Number of daily rates quoted 409 414 383
Average daily rate £313 £315 £338
Average daily rate % change year-on-year
-0.79% -6.66%
90% offered a daily rate of more than £175 £173 £189
10% offered a daily rate of more than £475 £425 £450
UK excluding London average daily rate £350 £350 £350
Number of hourly rates quoted 73 74 101
Average hourly rate £13.50 £14.50 £14.75
Average hourly rate % change year-on-year
-6.89% -1.69%
90% offered a hourly rate of more than £11.26 £11.67 £10.00
10% offered a hourly rate of more than £27.00 £35.00 £30.20
UK excluding London average hourly rate £17.50 £18.00 £20.00
% change year-on-year
-2.77% -10.00%
Service Desk Analyst
South East

Service Desk Analyst
Jobs Demand Trend

This chart provides a 3-month moving total of IT contractor jobs citing Service Desk Analyst across the Buckinghamshire region as a proportion of the total demand within the Job Titles category.

Buckinghamshire Service Desk Analyst Jobs Demand Trend

Service Desk Analyst
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Desk Analyst across the Buckinghamshire region.

Buckinghamshire Service Desk Analyst Daily Rate Trend

Service Desk Analyst
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Desk Analyst across the Buckinghamshire region.

Buckinghamshire Service Desk Analyst Hourly Rate Trend

Service Desk Analyst
Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Desk Analyst within the Buckinghamshire region over the 3 months to 20 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Milton Keynes -1 21 - -
High Wycombe -3 3 - -
Service Desk Analyst
South East

Service Desk Analyst
Top 30 Related IT Skills

For the 6 months to 20 May 2013, IT contractor jobs across the Buckinghamshire region that cited Service Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Desk Analyst in their job title.

1 41 (75.93%) Windows
2 36 (66.67%) MS Office
3 30 (55.56%) Active Directory
4 27 (50.00%) Windows 7
5 26 (48.15%) Windows XP
5 26 (48.15%) Microsoft
6 16 (29.63%) Citrix
7 12 (22.22%) Lotus
7 12 (22.22%) TCP/IP
7 12 (22.22%) VPN
7 12 (22.22%) ITIL
7 12 (22.22%) Lotus Notes
7 12 (22.22%) MS Excel
8 11 (20.37%) Finance
9 9 (16.67%) Windows Vista
9 9 (16.67%) SLA
10 8 (14.81%) SAP
10 8 (14.81%) Remedy
10 8 (14.81%) PDA
11 7 (12.96%) 3G
11 7 (12.96%) Wi-Fi
11 7 (12.96%) Windows Server 2003
11 7 (12.96%) ITIL Certification
11 7 (12.96%) MS Exchange
11 7 (12.96%) Broadband
12 6 (11.11%) Internet
12 6 (11.11%) Service Delivery
12 6 (11.11%) Exchange Server 2003
13 5 (9.259%) Marketing
13 5 (9.259%) Exchange Server 2007

Service Desk Analyst
Top Related IT Skills by Category

For the 6 months to 20 May 2013, IT contractor jobs across the Buckinghamshire region that cited Service Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 12 (22.22%) Lotus Notes
2 7 (12.96%) MS Exchange
3 6 (11.11%) Exchange Server 2003
4 5 (9.259%) Exchange Server 2007
4 5 (9.259%) Exchange Server 2010
5 1 (1.852%) Blackberry Enterprise Server
Applications
1 36 (66.67%) MS Office
2 12 (22.22%) MS Excel
Communications & Networking
1 12 (22.22%) TCP/IP
1 12 (22.22%) VPN
2 7 (12.96%) Broadband
2 7 (12.96%) 3G
2 7 (12.96%) Wi-Fi
3 6 (11.11%) Internet
4 5 (9.259%) Firewall
4 5 (9.259%) DHCP
4 5 (9.259%) DNS
General
1 11 (20.37%) Finance
2 5 (9.259%) Marketing
Miscellaneous
1 8 (14.81%) PDA
2 2 (3.704%) EPoS
2 2 (3.704%) Computer Science
3 1 (1.852%) NHS
3 1 (1.852%) Blackberry
3 1 (1.852%) Mathematics
Operating Systems
1 41 (75.93%) Windows
2 27 (50.00%) Windows 7
3 26 (48.15%) Windows XP
4 9 (16.67%) Windows Vista
5 7 (12.96%) Windows Server 2003
6 5 (9.259%) Windows 2000
6 5 (9.259%) Windows Server 2008
Processes & Methodologies
1 12 (22.22%) ITIL
2 6 (11.11%) Service Delivery
3 1 (1.852%) Change Management
3 1 (1.852%) Incident Management
3 1 (1.852%) Performance Management
Programming Languages
1 1 (1.852%) SQL
Qualifications
1 7 (12.96%) ITIL Certification
2 4 (7.407%) SC Cleared
2 4 (7.407%) Security Cleared
3 2 (3.704%) MCDST
3 2 (3.704%) Degree
4 1 (1.852%) Microsoft Certification
Quality Assurance & Compliance
1 9 (16.67%) SLA
System Software
1 30 (55.56%) Active Directory
2 1 (1.852%) VMware Infrastructure
2 1 (1.852%) Hyper-V
Systems Management
1 5 (9.259%) Norton AntiVirus
2 2 (3.704%) Backup Exec
3 1 (1.852%) Unicenter
Vendors
1 26 (48.15%) Microsoft
2 16 (29.63%) Citrix
3 12 (22.22%) Lotus
4 8 (14.81%) Remedy
4 8 (14.81%) SAP
5 5 (9.259%) Sophos
5 5 (9.259%) Symantec
5 5 (9.259%) HP
6 2 (3.704%) Dell
7 1 (1.852%) CA
7 1 (1.852%) VMware
Milton Keynes, Buckinghamshire
Our client is looking to recruit a Service Desk Analyst to support a large project for a 1 month contract in Milton Keynes. This contract has potential for...
Alexander Mann Solutions
Posted: 2 May 2013
Milton Keynes, Buckinghamshire
They require Service Desk Analysts to cover day and night shifts. The Service Desk Analyst will be responsible for providing 1st and 2nd line support and services for...
ComputAppoint
Rate: £13 - £15 per hour
Posted: 16 May 2013
Milton Keynes, Thames Valley
You will be an experienced 1st line professional with a good track record of technical, Windows 7 Support roles and you must be able to demonstrate a first...
Hays Specialist Recruitment Ltd
Rate: £13.00 per hour
Posted: 3 May 2013