The first table below looks at the demand for the Service Desk Analyst role in IT contracts advertised for the Buckinghamshire region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Desk Analyst in their job title over the 3 months to 1 August 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Buckinghamshire region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
1 Aug 2014
Same period 2013 Same period 2012
Service Desk Analyst
Rank 71 56 51
Rank change year-on-year
-15 -5
Contract jobs requiring a Service Desk Analyst 10 22 23
As % of all contract IT jobs located in Buckinghamshire 0.78% 2.13% 2.38%
As % of the Job Titles category 0.85% 2.28% 2.53%
Number of daily rates quoted 2 0 5
Average daily rate
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£174 - £105
UK excluding London average daily rate £125 £113 £110
% change year-on-year
+11.11% +2.27%
Number of hourly rates quoted 8 21 11
Average hourly rate £16.32 £12.50 £13.00
Average hourly rate % change year-on-year
+30.56% -3.84%
UK excluding London average hourly rate £14.00 £13.00 £13.00
% change year-on-year
+7.69% -
Job Titles Category
Buckinghamshire
Contract IT job ads with a match in the
Job Titles category
1183 965 909
As % of all contract IT jobs located in Buckinghamshire 91.78% 93.24% 94.20%
Number of daily rates quoted 670 486 409
Average daily rate £350 £350 £325
Average daily rate % change year-on-year
- +7.69%
90% offered a daily rate of more than £210 £219 £200
10% offered a daily rate of more than £475 £450 £444
UK excluding London average daily rate £350 £350 £350
Number of hourly rates quoted 53 79 72
Average hourly rate £15.00 £13.50 £14.50
Average hourly rate % change year-on-year
+11.11% -6.89%
90% offered a hourly rate of more than £11.00 £11.00 £12.00
10% offered a hourly rate of more than £20.50 £22.50 £32.50
UK excluding London average hourly rate £16.50 £17.00 £18.50
% change year-on-year
-2.94% -8.10%
Service Desk Analyst
South East

Service Desk Analyst
Jobs Demand Trend in Buckinghamshire

This chart provides a 3-month moving total of IT contractor jobs citing Service Desk Analyst in the job title across the Buckinghamshire region as a proportion of the total demand within the Job Titles category.

Service Desk Analyst Jobs Demand Trend in Buckinghamshire

Service Desk Analyst
Daily Rate Trend in Buckinghamshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Desk Analyst across the Buckinghamshire region.

Service Desk Analyst Daily Rate Trend in Buckinghamshire

Service Desk Analyst
Hourly Rate Trend in Buckinghamshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Desk Analyst across the Buckinghamshire region.

Service Desk Analyst Hourly Rate Trend in Buckinghamshire

Service Desk Analyst
Contract Job Locations in Buckinghamshire

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Desk Analyst within the Buckinghamshire region over the 3 months to 1 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Milton Keynes -17 4 £210 - 3
Service Desk Analyst
South East

Service Desk Analyst
Top 30 Related IT Skills in Buckinghamshire

For the 6 months to 1 August 2014, IT contractor jobs across the Buckinghamshire region that cited Service Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Desk Analyst in their job title.

1 28 (75.68%) Windows
2 19 (51.35%) ITIL
3 18 (48.65%) Windows XP
3 18 (48.65%) Active Directory
4 12 (32.43%) Windows 7
5 11 (29.73%) MS Office
6 10 (27.03%) MS Exchange
6 10 (27.03%) Windows Server 2008
7 9 (24.32%) Microsoft
8 8 (21.62%) Blackberry
9 7 (18.92%) Citrix
10 6 (16.22%) Incident Management
11 5 (13.51%) Security Cleared
11 5 (13.51%) MS Excel
11 5 (13.51%) Blackberry Enterprise Server
11 5 (13.51%) Exchange Server 2010
12 4 (10.81%) DV Cleared
12 4 (10.81%) SQL
12 4 (10.81%) Windows 2000
12 4 (10.81%) Service Management
12 4 (10.81%) Management Information System
12 4 (10.81%) Finance
12 4 (10.81%) Problem Management
12 4 (10.81%) Exchange Server 2003
13 3 (8.11%) Marketing
13 3 (8.11%) OVSD
13 3 (8.11%) PDA
14 2 (5.41%) Advertising
14 2 (5.41%) SC Cleared
14 2 (5.41%) iPhone

Service Desk Analyst
Top Related IT Skills in Buckinghamshire by Category

For the 6 months to 1 August 2014, IT contractor jobs across the Buckinghamshire region that cited Service Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 10 (27.03%) MS Exchange
2 5 (13.51%) Blackberry Enterprise Server
2 5 (13.51%) Exchange Server 2010
3 4 (10.81%) Exchange Server 2003
4 1 (2.70%) Exchange Server 2007
Applications
1 11 (29.73%) MS Office
2 5 (13.51%) MS Excel
3 1 (2.70%) MS PowerPoint
Communications & Networking
1 1 (2.70%) Internet
1 1 (2.70%) 3G
1 1 (2.70%) Broadband
1 1 (2.70%) LAN
1 1 (2.70%) WAN
1 1 (2.70%) TCP/IP
1 1 (2.70%) VPN
1 1 (2.70%) Wi-Fi
1 1 (2.70%) Firewall
Database & Business Intelligence
1 1 (2.70%) SQL Server 2008
1 1 (2.70%) SQL Server 2000
1 1 (2.70%) Oracle Reports
1 1 (2.70%) SQL Server
1 1 (2.70%) SQL Server 2005
General
1 4 (10.81%) Finance
2 3 (8.11%) Marketing
3 2 (5.41%) Advertising
4 1 (2.70%) Banking
4 1 (2.70%) Legal
Miscellaneous
1 8 (21.62%) Blackberry
2 4 (10.81%) Management Information System
3 3 (8.11%) PDA
4 2 (5.41%) iPhone
Operating Systems
1 28 (75.68%) Windows
2 18 (48.65%) Windows XP
3 12 (32.43%) Windows 7
4 10 (27.03%) Windows Server 2008
5 4 (10.81%) Windows 2000
6 2 (5.41%) Windows Vista
6 2 (5.41%) Mac OS X
6 2 (5.41%) Apple iOS
7 1 (2.70%) Windows Server 2003
7 1 (2.70%) UNIX
Processes & Methodologies
1 19 (51.35%) ITIL
2 6 (16.22%) Incident Management
3 4 (10.81%) Service Management
3 4 (10.81%) Problem Management
4 1 (2.70%) Asset Management
Programming Languages
1 4 (10.81%) SQL
Qualifications
1 5 (13.51%) Security Cleared
2 4 (10.81%) DV Cleared
3 2 (5.41%) SC Cleared
4 1 (2.70%) Microsoft Certification
4 1 (2.70%) ITIL Certification
4 1 (2.70%) MCSE
4 1 (2.70%) MCP
Quality Assurance & Compliance
1 1 (2.70%) SLA
System Software
1 18 (48.65%) Active Directory
2 1 (2.70%) XenApp
2 1 (2.70%) XenServer
2 1 (2.70%) Terminal Services
Systems Management
1 3 (8.11%) OVSD
2 1 (2.70%) OpenView
2 1 (2.70%) Unicenter
2 1 (2.70%) Backup Exec
2 1 (2.70%) DameWare
Vendors
1 9 (24.32%) Microsoft
2 7 (18.92%) Citrix
3 2 (5.41%) Remedy
4 1 (2.70%) CheckPoint
4 1 (2.70%) HP
4 1 (2.70%) CA
4 1 (2.70%) Oracle
4 1 (2.70%) VMware
Milton Keynes
Capita - ITMS
Rate: £200 - £250 per day
Posted: Yesterday