East Midlands 1st Line Support Contracts

This section looks at the demand for the 1st Line Support role in IT contracts within the East Midlands region compared to all other Job Titles we currently track. Included is a guide to the contractor rates offered in IT jobs that have cited 1st Line Support in their job title over the 3 months to 29 August 2008 with a comparison to the same period last year.

First Line Support
Location Aberdeen Abingdon Addlestone Basingstoke Bath Bedfordshire Bellshill Berkshire Birmingham Bolton Bournemouth Bradford Bridgend Brighton Bristol Bromley Buckinghamshire Bury St Edmunds Cambridge Cambridgeshire Cardiff Chelmsford Cheshire Chester Chippenham City of London Clydebank Colchester Crawley Denbighshire Derby Derbyshire Devon Dewsbury Docklands, London Doncaster Dorset Dunbar Dunstable Durham East Lothian East Midlands East of England East Sussex East Yorkshire Eastleigh Edinburgh England Epsom Essex Exeter Farnborough Farnham Glasgow Gloucestershire Halifax Hampshire Hastings Hayes Hertfordshire High Wycombe Hounslow Hull Huntingdon Ipswich Kegworth Kent Kingston Upon Thames Knutsford Lancashire Leatherhead Leeds Leicester Leicestershire Liverpool London Maidenhead Manchester Merseyside Middlesbrough Middlesex Midlands Milton Keynes Newcastle Newport North Ayrshire North East North Lanarkshire North Wales North West North Yorkshire Northampton Northamptonshire Nottingham Nottinghamshire Oxford Oxfordshire Peterborough Pontypool Poole Portsmouth Preston Reading Reigate Renfrewshire Rugby Runcorn Salford Salisbury Scotland Sheffield Shropshire Slough Somerset South East South Shields South Wales South West South Yorkshire St Asaph Stockport Stratford-upon-Avon Suffolk Surrey Swindon Tadworth Taunton Telford Thames Valley Torfaen Trowbridge Tyne and Wear UK Uxbridge Wakefield Wales Walton-on-Thames Warrington Warwick Warwickshire Watford Wembley West Dunbartonshire West Midlands West Sussex West Yorkshire Wiltshire Windsor Wokingham Wolverhampton Yeovil Yorkshire	3 months to 29 Aug 2008	Same period last year
Rank	72	71
Rank change on same period last year	-1
Matching contract IT job ads	20	26
As % of all UK contract IT job ads sampled	0.027 %	0.026 %
As % of the category below	1.168 %	1.376 %
Daily rates quoted	3	2
Average minimum daily rate	£100	£90
Average daily rate	£113	£90
% change on same period last year	+25.00 %
Average maximum daily rate	£125	£90
UK excluding London average daily rate	£141	£128
% change on same period last year	+10.20 %
Hourly rates quoted	7	13
Average minimum hourly rate	£9.70	£10.50
Average hourly rate	£9.80	£12.07
% change on same period last year	-18.81 %
Average maximum hourly rate	£9.90	£13.64
UK excluding London average hourly rate	£12.35	£12.38
% change on same period last year	-0.21 %
Job Titles East Midlands
Matching contract IT job ads	1712	1889
As % of all UK contract IT job ads sampled	2.282 %	1.884 %
Daily rates quoted	511	366
Average minimum daily rate	£353	£326
Average daily rate	£374	£344
% change on same period last year	+8.85 %
Average maximum daily rate	£395	£361
UK excluding London average daily rate	£356	£355
% change on same period last year	+0.30 %
Hourly rates quoted	195	283
Average minimum hourly rate	£18.28	£20.75
Average hourly rate	£19.74	£22.39
% change on same period last year	-11.86 %
Average maximum hourly rate	£21.20	£24.04
UK excluding London average hourly rate	£23.79	£25.66
% change on same period last year	-7.31 %
1st Line Support England

We calculate average IT contractor rates directly from the figures quoted and do not attempt to derive hourly rates from daily rates or vice versa.

1st Line Support
Demand Trend

The chart provides a 3-month moving total beginning in 2004 of IT contractor jobs citing 1st Line Support across the East Midlands region as a proportion of the total demand within the Job Titles category.

1st Line Support
Daily Rate Trend

The chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 1st Line Support across the East Midlands region.

1st Line Support
Daily Rate Histogram

The chart provides a histogram of daily rates quoted in contract IT jobs citing 1st Line Support across the East Midlands region over the 3 months to 29 August 2008.

1st Line Support
Hourly Rate Trend

The chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 1st Line Support across the East Midlands region.

1st Line Support
Hourly Rate Histogram

The chart provides a histogram of hourly rates quoted in contract IT jobs citing 1st Line Support across the East Midlands region over the 3 months to 29 August 2008.

1st Line Support
Contract Locations

This section looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing 1st Line Support within the East Midlands region over the 3 months to 29 August 2008. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year. A positive number indicates a relative increase in demand.

Location	Rank Change on Same Period Last Last	Matching Contract IT Job Ads	Average Daily Rate Last 3 Months	Average Daily Rate % Change on Same Period Last Year
Leicestershire	+4	11	£113	-
Nottinghamshire	-6	6	-	-
Derbyshire	+4	4	-	-
Northamptonshire	-5	2	-	-

1st Line Support England

1st Line Support
Top 30 Related IT Skills

For the 6 months to 29 August 2008, IT contractor jobs across the East Midlands region that cited 1st Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 1st Line Support in their job title.

1 23 (46.00 %) Microsoft 2 22 (44.00 %) Windows 3 19 (38.00 %) MS Office 4 17 (34.00 %) Active Directory 5 16 (32.00 %) Windows XP 6 12 (24.00 %) Windows Server 2003 7 8 (16.00 %) Internet 8 7 (14.00 %) Windows 2000 9 6 (12.00 %) Windows NT 9 6 (12.00 %) Novell 10 5 (10.00 %) Peregrine 10 5 (10.00 %) Citrix 10 5 (10.00 %) SLA 10 5 (10.00 %) ServiceCenter 11 4 (8.000 %) Finance

11 4 (8.000 %) MS Excel 12 3 (6.000 %) Back Office 12 3 (6.000 %) TCP/IP 12 3 (6.000 %) MS PowerPoint 12 3 (6.000 %) Incident Management 13 2 (4.000 %) Windows 2000 Server 13 2 (4.000 %) MCP 13 2 (4.000 %) MS Exchange 13 2 (4.000 %) Cisco 13 2 (4.000 %) MCSE 13 2 (4.000 %) Remedy 13 2 (4.000 %) Microsoft Certification 14 1 (2.000 %) SAN 14 1 (2.000 %) SAP R/3 14 1 (2.000 %) Password Management

1st Line Support
Top Related IT Skills by Category

For the 6 months to 29 August 2008, IT contractor jobs across the East Midlands region that cited 1st Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 1st Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms 1 2 (4.000 %) MS Exchange 2 1 (2.000 %) Exchange Server 2003	Applications 1 19 (38.00 %) MS Office 2 4 (8.000 %) MS Excel 3 3 (6.000 %) MS PowerPoint
Business Applications 1 1 (2.000 %) SAP R/3	Communications & Networking 1 8 (16.00 %) Internet 2 3 (6.000 %) TCP/IP 3 1 (2.000 %) SAN
General 1 4 (8.000 %) Finance 2 3 (6.000 %) Back Office 3 1 (2.000 %) Automotive 3 1 (2.000 %) Manufacturing 3 1 (2.000 %) Banking	Operating Systems 1 22 (44.00 %) Windows 2 16 (32.00 %) Windows XP 3 12 (24.00 %) Windows Server 2003 4 7 (14.00 %) Windows 2000 5 6 (12.00 %) Windows NT 6 2 (4.000 %) Windows 2000 Server 7 1 (2.000 %) Windows Vista
Processes & Methodologies 1 3 (6.000 %) Incident Management 2 1 (2.000 %) ITIL 2 1 (2.000 %) CRM 2 1 (2.000 %) ERP 2 1 (2.000 %) Password Management	Qualifications 1 2 (4.000 %) MCP 1 2 (4.000 %) MCSE 1 2 (4.000 %) Microsoft Certification 2 1 (2.000 %) Degree
Quality Assurance & Compliance 1 5 (10.00 %) SLA	System Software 1 17 (34.00 %) Active Directory
Systems Management 1 5 (10.00 %) ServiceCenter	Vendors 1 23 (46.00 %) Microsoft 2 6 (12.00 %) Novell 3 5 (10.00 %) Peregrine 3 5 (10.00 %) Citrix 4 2 (4.000 %) Remedy 4 2 (4.000 %) Cisco 5 1 (2.000 %) IBM 5 1 (2.000 %) Nortel 5 1 (2.000 %) SAP