The table below looks at the statistics for the 1st Line Support role in IT contracts advertised for the East Midlands region. Included is a guide to the average contractor rates offered in IT contracts that have cited 1st Line Support in their job title over the 3 months to 1 May 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
1 May 2015
Same period 2014 Same period 2013
First Line Support
Rank 74 65 77
Rank change year-on-year
-9 +12
Contract jobs requiring a 1st Line Support 25 29 9
As % of all contract IT jobs located in the East Midlands 1.43% 1.86% 0.68%
As % of the Job Titles category 1.51% 1.97% 0.74%
Number of daily rates quoted 10 15 0
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£81 £70 -
Average daily rate % change year-on-year
+15.71% -
UK excluding London average daily rate £120 £100 £110
% change year-on-year
+20.00% -8.88%
Number of hourly rates quoted 10 9 7
Average hourly rate £14.09 £10.50 £12.00
Average hourly rate % change year-on-year
+34.14% -12.50%
90% offered a hourly rate of more than £9.95 £9.50 £10.80
10% offered a hourly rate of more than £19.00 £11.30 £12.86
UK excluding London average hourly rate £11.86 £11.00 £11.50
% change year-on-year
+7.77% -4.34%
1st Line Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the East Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
East Midlands
Contract IT job ads with a match in the
Job Titles category
1660 1469 1212
As % of all contract IT jobs located in the East Midlands 94.75% 94.17% 91.47%
Number of daily rates quoted 932 722 562
Average daily rate £363 £320 £325
Average daily rate % change year-on-year
+13.28% -1.53%
90% offered a daily rate of more than £225 £175 £213
10% offered a daily rate of more than £488 £500 £450
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 92 149 131
Average hourly rate £14.50 £16.16 £14.00
Average hourly rate % change year-on-year
-10.27% +15.42%
90% offered a hourly rate of more than £10.44 £10.50 £10.35
10% offered a hourly rate of more than £21.50 £41.50 £32.50
UK excluding London average hourly rate £16.83 £17.50 £17.50
% change year-on-year
-3.85% -

1st Line Support
Jobs Demand Trend in the East Midlands

This chart provides a 3-month moving total of IT contractor jobs citing 1st Line Support in the job title across the East Midlands region as a proportion of the total demand within the Job Titles category.

1st Line Support Jobs Demand Trend in the East Midlands

1st Line Support
Daily Rate Trend in the East Midlands

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 1st Line Support across the East Midlands region.

1st Line Support Daily Rate Trend in the East Midlands

1st Line Support
Hourly Rate Trend in the East Midlands

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 1st Line Support across the East Midlands region.

1st Line Support Hourly Rate Trend in the East Midlands

1st Line Support
Contract Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing 1st Line Support within the East Midlands region over the 3 months to 1 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Northamptonshire -5 11 - - 3
Leicestershire +11 10 £81 -
Lincolnshire +1 2 - -
Nottinghamshire -5 2 £115 +100.00%
1st Line Support
England

1st Line Support
Top 30 Related IT Skills in the East Midlands

For the 6 months to 1 May 2015, IT contractor jobs across the East Midlands region that cited 1st Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 1st Line Support in their job title.

1 35 (70.00%) MS Office
2 30 (60.00%) Windows
3 28 (56.00%) MS Excel
4 23 (46.00%) Active Directory
5 21 (42.00%) Windows XP
6 17 (34.00%) Microsoft
7 15 (30.00%) ITIL
8 14 (28.00%) SC Cleared
8 14 (28.00%) Security Cleared
9 13 (26.00%) Analytical Skills
10 12 (24.00%) MS PowerPoint
10 12 (24.00%) Incident Management
10 12 (24.00%) Management Information System
10 12 (24.00%) Remedy
11 11 (22.00%) Service Management
11 11 (22.00%) ITSM
11 11 (22.00%) ITIL Foundation Certificate
12 10 (20.00%) C
13 9 (18.00%) Windows 7
14 5 (10.00%) iPad
15 3 (6.00%) MS Exchange
16 2 (4.00%) Exchange Server 2010
16 2 (4.00%) Windows 8
16 2 (4.00%) Microsoft Certification
16 2 (4.00%) ITIL Certification
16 2 (4.00%) SLA
17 1 (2.00%) Cisco
17 1 (2.00%) Blackberry
17 1 (2.00%) VMware
17 1 (2.00%) Windows Server 2003

1st Line Support
Top Related IT Skills in the East Midlands by Category

For the 6 months to 1 May 2015, IT contractor jobs across the East Midlands region that cited 1st Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 1st Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (6.00%) MS Exchange
2 2 (4.00%) Exchange Server 2010
Applications
1 35 (70.00%) MS Office
2 28 (56.00%) MS Excel
3 12 (24.00%) MS PowerPoint
Communications & Networking
1 1 (2.00%) Broadband
1 1 (2.00%) LAN
1 1 (2.00%) VoIP
1 1 (2.00%) WAN
General
1 1 (2.00%) Retail
Miscellaneous
1 13 (26.00%) Analytical Skills
2 12 (24.00%) Management Information System
3 5 (10.00%) iPad
4 1 (2.00%) Blackberry
Operating Systems
1 30 (60.00%) Windows
2 21 (42.00%) Windows XP
3 9 (18.00%) Windows 7
4 2 (4.00%) Windows 8
5 1 (2.00%) Windows Server 2003
5 1 (2.00%) Windows Server 2008
5 1 (2.00%) Windows Server 2012
Processes & Methodologies
1 15 (30.00%) ITIL
2 12 (24.00%) Incident Management
3 11 (22.00%) Service Management
3 11 (22.00%) ITSM
Programming Languages
1 10 (20.00%) C
2 1 (2.00%) SQL
Qualifications
1 14 (28.00%) SC Cleared
1 14 (28.00%) Security Cleared
2 11 (22.00%) ITIL Foundation Certificate
3 2 (4.00%) Microsoft Certification
3 2 (4.00%) ITIL Certification
4 1 (2.00%) Degree
Quality Assurance & Compliance
1 2 (4.00%) SLA
System Software
1 23 (46.00%) Active Directory
2 1 (2.00%) VMware Infrastructure
Systems Management
1 1 (2.00%) SCCM
Vendors
1 17 (34.00%) Microsoft
2 12 (24.00%) Remedy
3 1 (2.00%) Cisco
3 1 (2.00%) VMware
3 1 (2.00%) Capita
3 1 (2.00%) ServiceNow
Northampton, Northamptonshire
Lorien Resourcing
Posted: 3 days ago
Derby, Derbyshire
Lorien Resourcing
Rate: £9.63 - £11.25 per hour
Posted: 6 days ago