1st Line Support Contracts in the East Midlands

First Line Support
England > East Midlands

The median First Line Support daily rate in the East Midlands is £130 according to job vacancies posted during the 6 months to 29 April 2024.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
29 Apr 2024
Same period 2023 Same period 2022
Rank 58 83 80
Rank change year-on-year +25 -3 -24
Contract jobs requiring a 1st Line Support 6 3 20
As % of all contract jobs advertised in the East Midlands 0.78% 0.29% 1.42%
As % of the Job Titles category 0.83% 0.31% 1.50%
Number of daily rates quoted 4 3 12
10th Percentile £112 £107 £118
25th Percentile £122 £108 £129
Median daily rate (50th Percentile) £130 £113 £163
Median % change year-on-year +15.56% -30.77% +60.89%
75th Percentile £133 £133 £243
90th Percentile £139 £142 £249
England median daily rate £144 £150 £145
% change year-on-year -4.00% +3.45% +11.54%
Number of hourly rates quoted 1 0 0
10th Percentile - - -
25th Percentile £17.00 - -
Median hourly rate £18.00 - -
75th Percentile £19.00 - -
90th Percentile - - -
England median hourly rate £16.50 £18.50 £15.50
% change year-on-year -10.81% +19.35% +29.17%

All Contract IT Job Vacancies
East Midlands

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in the East Midlands. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the East Midlands with a recognized job title 725 981 1,331
% of contract IT jobs with a recognized job title 93.79% 94.06% 94.33%
Number of daily rates quoted 484 755 978
10th Percentile £163 £213 £181
25th Percentile £258 £325 £315
Median daily rate (50th Percentile) £410 £450 £425
Median % change year-on-year -8.89% +5.88% +13.33%
75th Percentile £550 £565 £507
90th Percentile £625 £700 £600
England median daily rate £525 £550 £525
% change year-on-year -4.55% +4.76% +9.38%
Number of hourly rates quoted 79 62 93
10th Percentile £11.81 £11.80 £9.59
25th Percentile £14.00 £15.35 £13.50
Median hourly rate £17.50 £20.36 £17.11
Median % change year-on-year -14.05% +19.03% +16.36%
75th Percentile £26.15 £31.50 £24.50
90th Percentile £51.91 £64.50 £35.00
England median hourly rate £35.96 £45.00 £22.50
% change year-on-year -20.09% +100.00% +0.36%

1st Line Support
Job Vacancy Trend in the East Midlands

Job postings that featured 1st Line Support in the job title as a proportion of all IT jobs advertised in the East Midlands.

Job vacancy trend for 1st Line Support in the East Midlands

1st Line Support
Contractor Daily Rate Trend in the East Midlands

3-month moving average daily rate quoted in jobs citing 1st Line Support in the East Midlands.

Daily rate trend for 1st Line Support in the East Midlands

1st Line Support
Contractor Hourly Rate Trend in the East Midlands

3-month moving average hourly rates quoted in jobs citing 1st Line Support in the East Midlands.

Hourly rate trend for 1st Line Support in the East Midlands

1st Line Support
Contract Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 1st Line Support within the East Midlands region over the 6 months to 29 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Derbyshire +5 2 £135 +21.35%
Leicestershire - 2 £130 - 1
Lincolnshire +12 1 £110 -24.14% 2
Northamptonshire - 1 - - 3
1st Line Support
England

1st Line Support Skill Set
Top 30 Co-occurring Skills and Capabilities in the East Midlands

For the 6 months to 29 April 2024, 1st Line Support contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the East Midlands region featuring 1st Line Support in the job title.

1 5 (83.33%) Windows
2 3 (50.00%) Windows 10
2 3 (50.00%) Customer Service
3 2 (33.33%) Social Skills
3 2 (33.33%) Problem-Solving
3 2 (33.33%) Azure
3 2 (33.33%) Microsoft 365
3 2 (33.33%) SC Cleared
3 2 (33.33%) Security Cleared
3 2 (33.33%) Active Directory
3 2 (33.33%) Apple
4 1 (16.67%) Service Delivery
4 1 (16.67%) Electronics
4 1 (16.67%) Telecoms
4 1 (16.67%) Finance
4 1 (16.67%) Manufacturing
4 1 (16.67%) Programme Management
4 1 (16.67%) Marketing
4 1 (16.67%) Windows Vista
4 1 (16.67%) Digital Marketing
4 1 (16.67%) Mac OS
4 1 (16.67%) Windows 7
4 1 (16.67%) SharePoint
4 1 (16.67%) Business Intelligence
4 1 (16.67%) SLA
4 1 (16.67%) Microsoft Intune
4 1 (16.67%) Entra ID
4 1 (16.67%) Public Sector
4 1 (16.67%) SAP
4 1 (16.67%) Onboarding

1st Line Support Skill Set
Co-occurring Skills and Capabilities in the East Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (16.67%) SharePoint
Cloud Services
1 2 (33.33%) Azure
1 2 (33.33%) Microsoft 365
2 1 (16.67%) Entra ID
General
1 2 (33.33%) Social Skills
2 1 (16.67%) Electronics
2 1 (16.67%) Finance
2 1 (16.67%) Manufacturing
2 1 (16.67%) Marketing
2 1 (16.67%) Public Sector
2 1 (16.67%) Telecoms
Miscellaneous
1 1 (16.67%) Onboarding
Operating Systems
1 5 (83.33%) Windows
2 3 (50.00%) Windows 10
3 1 (16.67%) Mac OS
3 1 (16.67%) Windows 7
3 1 (16.67%) Windows Vista
Processes & Methodologies
1 3 (50.00%) Customer Service
2 2 (33.33%) Problem-Solving
3 1 (16.67%) Business Intelligence
3 1 (16.67%) Digital Marketing
3 1 (16.67%) Programme Management
3 1 (16.67%) Service Delivery
Qualifications
1 2 (33.33%) SC Cleared
1 2 (33.33%) Security Cleared
Quality Assurance & Compliance
1 1 (16.67%) SLA
System Software
1 2 (33.33%) Active Directory
Systems Management
1 1 (16.67%) Microsoft Intune
Vendors
1 2 (33.33%) Apple
2 1 (16.67%) SAP