The table below looks at the statistics for the 1st Line Support role in IT contracts advertised for the East Midlands region. Included is a guide to the average contractor rates offered in IT contracts that have cited 1st Line Support in their job title over the 3 months to 30 July 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
30 Jul 2015
Same period 2014 Same period 2013
First Line Support
Rank 82 74 75
Rank change year-on-year
-8 +1
Contract jobs requiring a 1st Line Support 13 14 16
As % of all contract IT jobs located in the East Midlands 0.81% 0.97% 1.10%
As % of the Job Titles category 0.86% 1.03% 1.18%
Number of daily rates quoted 0 1 7
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
- £75 £68
Average daily rate % change year-on-year
- +11.11%
UK excluding London average daily rate £120 £108 £123
% change year-on-year
+11.62% -12.24%
Number of hourly rates quoted 13 9 6
Average hourly rate £11.00 £11.00 £11.00
90% offered a hourly rate of more than £10.00 £9.94 £9.50
10% offered a hourly rate of more than £17.62 £11.70 £12.00
UK excluding London average hourly rate £12.00 £11.50 £11.00
% change year-on-year
+4.34% +4.54%
1st Line Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the East Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
East Midlands
Contract IT job ads with a match in the
Job Titles category
1505 1357 1352
As % of all contract IT jobs located in the East Midlands 94.06% 94.50% 93.05%
Number of daily rates quoted 901 698 675
Average daily rate £350 £350 £338
Average daily rate % change year-on-year
- +3.70%
90% offered a daily rate of more than £165 £200 £185
10% offered a daily rate of more than £500 £500 £500
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 80 124 100
Average hourly rate £12.75 £14.00 £17.50
Average hourly rate % change year-on-year
-8.92% -20.00%
90% offered a hourly rate of more than £10.44 £10.00 £9.85
10% offered a hourly rate of more than £19.08 £37.50 £35.80
UK excluding London average hourly rate £16.50 £16.50 £17.00
% change year-on-year
- -2.94%

1st Line Support
Jobs Demand Trend in the East Midlands

This chart provides a 3-month moving total of IT contractor jobs citing 1st Line Support in the job title across the East Midlands region as a proportion of the total demand within the Job Titles category.

1st Line Support Jobs Demand Trend in the East Midlands

1st Line Support
Daily Rate Trend in the East Midlands

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 1st Line Support across the East Midlands region.

1st Line Support Daily Rate Trend in the East Midlands

1st Line Support
Hourly Rate Trend in the East Midlands

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 1st Line Support across the East Midlands region.

1st Line Support Hourly Rate Trend in the East Midlands

1st Line Support
Contract Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing 1st Line Support within the East Midlands region over the 3 months to 30 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Northamptonshire +7 5 - - 2
Lincolnshire - 3 - -
Leicestershire 0 2 - - 1
Nottinghamshire -15 2 - -
Derbyshire -13 1 - -
1st Line Support
England

1st Line Support
Top 30 Related IT Skills in the East Midlands

For the 6 months to 30 July 2015, IT contractor jobs across the East Midlands region that cited 1st Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 1st Line Support in their job title.

1 33 (84.62%) MS Office
2 31 (79.49%) Windows
3 23 (58.97%) MS Excel
3 23 (58.97%) Windows XP
4 14 (35.90%) Active Directory
5 13 (33.33%) Windows 7
6 11 (28.21%) ITIL
7 10 (25.64%) Remedy
7 10 (25.64%) MS PowerPoint
7 10 (25.64%) Incident Management
8 9 (23.08%) SC Cleared
8 9 (23.08%) Security Cleared
8 9 (23.08%) Microsoft
9 8 (20.51%) Analytical Skills
10 6 (15.38%) ITIL Foundation Certificate
10 6 (15.38%) Service Management
10 6 (15.38%) ITSM
11 5 (12.82%) Management Information System
12 4 (10.26%) Blackberry
12 4 (10.26%) C
13 2 (5.13%) Exchange Server 2010
13 2 (5.13%) MS Exchange
14 1 (2.56%) VMware
14 1 (2.56%) LAN
14 1 (2.56%) WAN
14 1 (2.56%) SLA
14 1 (2.56%) Cisco
14 1 (2.56%) SQL
14 1 (2.56%) ITIL Certification
14 1 (2.56%) NHS

1st Line Support
Top Related IT Skills in the East Midlands by Category

For the 6 months to 30 July 2015, IT contractor jobs across the East Midlands region that cited 1st Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 1st Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (5.13%) MS Exchange
1 2 (5.13%) Exchange Server 2010
Applications
1 33 (84.62%) MS Office
2 23 (58.97%) MS Excel
3 10 (25.64%) MS PowerPoint
Communications & Networking
1 1 (2.56%) LAN
1 1 (2.56%) WAN
General
1 1 (2.56%) Retail
Miscellaneous
1 8 (20.51%) Analytical Skills
2 5 (12.82%) Management Information System
3 4 (10.26%) Blackberry
4 1 (2.56%) NHS
4 1 (2.56%) iPad
Operating Systems
1 31 (79.49%) Windows
2 23 (58.97%) Windows XP
3 13 (33.33%) Windows 7
4 1 (2.56%) Windows 8
4 1 (2.56%) Windows Server 2012
4 1 (2.56%) Windows Server 2003
4 1 (2.56%) Windows Server 2008
Processes & Methodologies
1 11 (28.21%) ITIL
2 10 (25.64%) Incident Management
3 6 (15.38%) Service Management
3 6 (15.38%) ITSM
Programming Languages
1 4 (10.26%) C
2 1 (2.56%) SQL
Qualifications
1 9 (23.08%) SC Cleared
1 9 (23.08%) Security Cleared
2 6 (15.38%) ITIL Foundation Certificate
3 1 (2.56%) ITIL Certification
Quality Assurance & Compliance
1 1 (2.56%) SLA
System Software
1 14 (35.90%) Active Directory
2 1 (2.56%) VMware Infrastructure
Vendors
1 10 (25.64%) Remedy
2 9 (23.08%) Microsoft
3 1 (2.56%) Cisco
3 1 (2.56%) VMware
3 1 (2.56%) ServiceNow
East Midlands
Venn Group
Rate: £10 - £12 Per Hour
Posted: 6 days ago
Northamptonshire
Global Technology Solutions Ltd
Rate: £18.52 per hour
Posted: 6 days ago
Leicestershire
Thebes IT
Rate: £60 - £80 per day
Posted: 6 days ago