The first table below looks at the demand for the 3rd Line Support Engineer role in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited 3rd Line Support Engineer in their job title over the 3 months to 18 June 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles currently tracked.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
18 Jun 2013
Same period 2012 Same period 2011
Third Line Support Engineer
Rank 432 517 478
Rank change year-on-year
+85 -39
Contract jobs requiring a 3rd Line Support Engineer 122 72 109
As % of all contract IT jobs located in the UK 0.251% 0.124% 0.175%
As % of the Job Titles category 0.272% 0.134% 0.189%
Number of daily rates quoted 58 32 29
Average daily rate £290 £258 £260
Average daily rate % change year-on-year
+12.62% -0.96%
90% offered a daily rate of more than £238 £201 £174
10% offered a daily rate of more than £350 £348 £350
UK excluding London average daily rate £300 £258 £220
% change year-on-year
+16.50% +17.04%
Number of hourly rates quoted 21 12 14
Average hourly rate £25.00 £22.00 £20.25
Average hourly rate % change year-on-year
+13.63% +8.64%
90% offered a hourly rate of more than £19.00 £17.80 £13.95
10% offered a hourly rate of more than £28.75 £29.90 £30.25
UK excluding London average hourly rate £26.50 £22.00 £20.50
% change year-on-year
+20.45% +7.31%
All Job Titles
UK
Contract IT job ads with a match in the
Job Titles category
44867 53712 57592
As % of all contract IT jobs located in the UK 92.17% 92.50% 92.60%
Number of daily rates quoted 25887 29609 31515
Average daily rate £400 £400 £425
Average daily rate % change year-on-year
- -5.88%
90% offered a daily rate of more than £238 £240 £250
10% offered a daily rate of more than £575 £575 £600
UK excluding London average daily rate £350 £350 £350
Number of hourly rates quoted 2132 2587 2980
Average hourly rate £18.50 £18.50 £20.00
Average hourly rate % change year-on-year
- -7.50%
90% offered a hourly rate of more than £11.00 £11.25 £11.00
10% offered a hourly rate of more than £42.00 £40.00 £42.50
UK excluding London average hourly rate £17.50 £18.00 £20.00
% change year-on-year
-2.77% -10.00%

3rd Line Support Engineer
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing 3rd Line Support Engineer within the UK as a proportion of the total demand within the Job Titles category.

3rd Line Support Engineer Jobs Demand Trend

3rd Line Support Engineer
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 3rd Line Support Engineer within the UK.

3rd Line Support Engineer Daily Rate Trend

3rd Line Support Engineer
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing 3rd Line Support Engineer within the UK over the 3 months to 18 June 2013.

3rd Line Support Engineer Daily Rate Histogram

3rd Line Support Engineer
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 3rd Line Support Engineer within the UK.

3rd Line Support Engineer Hourly Rate Trend

3rd Line Support Engineer
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing 3rd Line Support Engineer within the UK over the 3 months to 18 June 2013.

3rd Line Support Engineer Hourly Rate Histogram

3rd Line Support Engineer
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing 3rd Line Support Engineer within the UK over the 3 months to 18 June 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Find
Job
Vacancies
England +60 116 £290 +12.62% 16
South East +42 40 £300 +32.59% 3
London +21 32 £275 +2.80% 7
Berkshire +42 24 £270 - 1
West Midlands +17 12 £275 +37.50% 1
East of England +17 10 £350 +35.92% 1
North West +12 9 £228 +20.00% 1
Hampshire +1 9 £300 -
Bracknell -2 9 £300 -
City of London +9 7 £275 -1.34% 1
South West +32 6 £350 - 3
East Midlands -1 6 £281 +40.62%
Southampton -2 6 £300 -
Reading +15 5 £325 -
Cheshire 0 5 £276 -
Hertfordshire - 5 £350 -
Nottinghamshire - 5 £300 -
Nottingham - 5 £300 -
Manchester +17 4 £228 - 1
Birmingham +10 4 £275 +37.50%
Milton Keynes - 4 £238 -
Buckinghamshire - 4 £238 - 1
Essex - 4 £350 - 1
Devon - 2 £350 -
South Wales - 2 £294 -
Plymouth - 2 £350 -
Cardiff - 2 £294 -
Wales - 2 £294 -
Gloucestershire +24 1 £295 - 1
Oxfordshire +5 1 - -

3rd Line Support Engineer
Top 30 Related IT Skills

For the 6 months to 18 June 2013, IT contractor jobs within the UK that cited 3rd Line Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 3rd Line Support Engineer in their job title.

1 169 (87.11%) Windows
2 135 (69.59%) Active Directory
3 103 (53.09%) Windows Server 2008
4 96 (49.48%) VMware
5 89 (45.88%) Windows Server 2003
6 77 (39.69%) MS Exchange
7 73 (37.63%) Citrix
8 65 (33.51%) Microsoft
9 56 (28.87%) VMware Infrastructure
10 51 (26.29%) Cisco
11 48 (24.74%) Exchange Server 2010
12 42 (21.65%) Microsoft Certification
13 41 (21.13%) Security Cleared
14 39 (20.10%) Exchange Server 2007
14 39 (20.10%) DNS
15 38 (19.59%) Windows 7
16 37 (19.07%) XenApp
17 36 (18.56%) MCSE
17 36 (18.56%) SAN
18 34 (17.53%) ITIL
19 33 (17.01%) DHCP
20 31 (15.98%) SQL
21 29 (14.95%) Windows XP
22 28 (14.43%) CCNA
22 28 (14.43%) Cisco Certification
23 27 (13.92%) Firewall
24 26 (13.40%) SCCM
24 26 (13.40%) WAN
25 24 (12.37%) LAN
26 23 (11.86%) Exchange Server 2003

3rd Line Support Engineer
Top Related IT Skills by Category

For the 6 months to 18 June 2013, IT contractor jobs within the UK that cited 3rd Line Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 3rd Line Support Engineer in their job title. Up to 20 skills are shown per category.

Application Development
1 5 (2.577%) HTML
2 3 (1.546%) .NET
3 2 (1.031%) J2EE
3 2 (1.031%) Application Packaging
4 1 (0.515%) Software Packaging
4 1 (0.515%) ASP.NET
4 1 (0.515%) Web Services
4 1 (0.515%) ADSI
Application Platforms
1 77 (39.69%) MS Exchange
2 48 (24.74%) Exchange Server 2010
3 39 (20.10%) Exchange Server 2007
4 23 (11.86%) Exchange Server 2003
5 17 (8.763%) SharePoint
6 10 (5.155%) IIS
6 10 (5.155%) Blackberry Enterprise Server
7 3 (1.546%) Exchange Server 2000
7 3 (1.546%) SharePoint 2010
7 3 (1.546%) Apache
8 2 (1.031%) Tomcat
8 2 (1.031%) WebLogic
8 2 (1.031%) Documentum
8 2 (1.031%) Lync
9 1 (0.515%) Oracle Application Server
9 1 (0.515%) IBM Notes
Applications
1 17 (8.763%) MS Excel
2 14 (7.216%) MS Office
Business Applications
1 1 (0.515%) Dynamics CRM
Communications & Networking
1 39 (20.10%) DNS
2 36 (18.56%) SAN
3 33 (17.01%) DHCP
4 27 (13.92%) Firewall
5 26 (13.40%) WAN
6 24 (12.37%) LAN
7 22 (11.34%) Internet
8 19 (9.794%) TCP/IP
9 17 (8.763%) Cisco ASA
10 12 (6.186%) NAS
11 10 (5.155%) Cisco IOS
11 10 (5.155%) Cisco PIX
12 8 (4.124%) Intranet
12 8 (4.124%) VPN
13 4 (2.062%) MPLS
14 3 (1.546%) Wi-Fi
14 3 (1.546%) Wireless
14 3 (1.546%) Ethernet
14 3 (1.546%) ADSL
14 3 (1.546%) SDH
Database & Business Intelligence
1 20 (10.31%) SQL Server
2 9 (4.639%) SQL Server 2008
3 8 (4.124%) SQL Server 2005
4 7 (3.608%) SQL Server 2000
5 2 (1.031%) Oracle 11g
6 1 (0.515%) EDRMS
6 1 (0.515%) OLAP
6 1 (0.515%) Oracle 8/8i
Development Applications
1 1 (0.515%) MSI
General
1 22 (11.34%) Finance
2 5 (2.577%) Retail
2 5 (2.577%) Telecoms
3 2 (1.031%) Law
3 2 (1.031%) Military
4 1 (0.515%) Banking
4 1 (0.515%) Financial Institution
4 1 (0.515%) Front Office
4 1 (0.515%) Back Office
4 1 (0.515%) Legal
4 1 (0.515%) Advertising
4 1 (0.515%) Games
4 1 (0.515%) Investment Banking
4 1 (0.515%) Online Betting
Miscellaneous
1 17 (8.763%) Clustering
2 16 (8.247%) Blackberry
3 5 (2.577%) Replication
4 4 (2.062%) NHS
5 3 (1.546%) Thin Client
5 3 (1.546%) Client/Server
5 3 (1.546%) Fat Client
6 2 (1.031%) Management Information System
7 1 (0.515%) SecurID
7 1 (0.515%) PKI
7 1 (0.515%) PDA
7 1 (0.515%) EqualLogic
7 1 (0.515%) Hedge funds
Operating Systems
1 169 (87.11%) Windows
2 103 (53.09%) Windows Server 2008
3 89 (45.88%) Windows Server 2003
4 38 (19.59%) Windows 7
5 29 (14.95%) Windows XP
6 16 (8.247%) Linux
7 14 (7.216%) UNIX
8 11 (5.670%) Windows 2000
8 11 (5.670%) Mac OS X
9 9 (4.639%) Windows 2000 Server
10 7 (3.608%) Windows Vista
11 3 (1.546%) Red Hat Enterprise Linux
12 2 (1.031%) Windows 8
13 1 (0.515%) Windows Server 2012
13 1 (0.515%) Windows NT
13 1 (0.515%) AIX
13 1 (0.515%) Solaris
Processes & Methodologies
1 34 (17.53%) ITIL
2 16 (8.247%) Migration
3 9 (4.639%) Time Management
4 8 (4.124%) Service Management
5 7 (3.608%) PRINCE2
6 6 (3.093%) Disaster Recovery
7 5 (2.577%) Project Management
7 5 (2.577%) Business Analysis
7 5 (2.577%) Capacity Management
8 4 (2.062%) Incident Management
8 4 (2.062%) Service Delivery
9 3 (1.546%) Problem Management
9 3 (1.546%) ITIL V3
10 2 (1.031%) Process Architecture
10 2 (1.031%) Load Balancing
10 2 (1.031%) Software Deployment
10 2 (1.031%) Configuration Management
10 2 (1.031%) BPEL
11 1 (0.515%) Network Planning
11 1 (0.515%) Information Security
Programming Languages
1 31 (15.98%) SQL
2 13 (6.701%) PowerShell
3 6 (3.093%) VB
4 2 (1.031%) VBScript
4 2 (1.031%) C#
4 2 (1.031%) Java
4 2 (1.031%) PL/SQL
5 1 (0.515%) C
5 1 (0.515%) Perl
5 1 (0.515%) T-SQL
Qualifications
1 42 (21.65%) Microsoft Certification
2 41 (21.13%) Security Cleared
3 36 (18.56%) MCSE
4 28 (14.43%) Cisco Certification
4 28 (14.43%) CCNA
5 23 (11.86%) SC Cleared
6 18 (9.278%) DV Cleared
6 18 (9.278%) MCITP
7 17 (8.763%) CCA
7 17 (8.763%) Citrix Certification
8 15 (7.732%) CCNP
9 14 (7.216%) CCEA
10 9 (4.639%) MCP
11 5 (2.577%) VMware Certified Professional (VCP)
12 4 (2.062%) Degree
12 4 (2.062%) MCTS
12 4 (2.062%) MCSA
13 3 (1.546%) HNC
14 2 (1.031%) CCSP
14 2 (1.031%) ITIL Certification
Quality Assurance & Compliance
1 12 (6.186%) SLA
System Software
1 135 (69.59%) Active Directory
2 56 (28.87%) VMware Infrastructure
3 37 (19.07%) XenApp
4 18 (9.278%) XenDesktop
5 16 (8.247%) vSphere
6 11 (5.670%) VMware ESX
7 9 (4.639%) Citrix Presentation Server
8 7 (3.608%) Hyper-V
9 5 (2.577%) VMware ESXi
10 3 (1.546%) Microsoft App-V
10 3 (1.546%) NDS
11 2 (1.031%) NFS
11 2 (1.031%) MetaFrame
11 2 (1.031%) Terminal Services
11 2 (1.031%) ProxySG
11 2 (1.031%) Xen
11 2 (1.031%) NLBS
11 2 (1.031%) VMware Server
Systems Management
1 26 (13.40%) SCCM
2 12 (6.186%) SCOM
3 11 (5.670%) WSUS
4 3 (1.546%) McAfee ePO
4 3 (1.546%) Backup Exec
4 3 (1.546%) Norton AntiVirus
5 2 (1.031%) Systems Management Server (SMS)
5 2 (1.031%) OpenView Configuration Management
6 1 (0.515%) NetBackup
6 1 (0.515%) Legato
Vendors
1 96 (49.48%) VMware
2 73 (37.63%) Citrix
3 65 (33.51%) Microsoft
4 51 (26.29%) Cisco
5 12 (6.186%) McAfee
6 11 (5.670%) HP
7 8 (4.124%) Oracle
7 8 (4.124%) Sophos
8 6 (3.093%) Symantec
8 6 (3.093%) Dell
9 5 (2.577%) AppSense
10 4 (2.062%) Remedy
10 4 (2.062%) IBM
10 4 (2.062%) CA
10 4 (2.062%) Lumension
11 3 (1.546%) Novell
11 3 (1.546%) Red Hat
11 3 (1.546%) Apple
12 2 (1.031%) CheckPoint
12 2 (1.031%) Lotus
West Midlands
The client is looking to pay up to 350 p/d Must have the following work and experience: - VMware- Active Directory 2000, 2003, 2008- Exchange 2003- Ghosting Servers -...
Progressive Recruitment
Posted: 14 June 2013
London
Senior third line support engineer required for a award winning IT Managed Services in North London.
Sovereign Business Resource
Rate: £250 - £350 per day
Posted: 14 June 2013
Epping, Essex
Marcus Donald People are currently recruiting for a 1st-3rd Line Support Engineer to work for an outsourcing company based in Epping on a 3 month contract basis...
Marcus Donald People
Rate: £17 to £19 per hour
Posted: 13 June 2013
Newbury, Thames Valley
Key Skills 2nd/3rd Line Support experience Support of Active Directory Technical Support of ADSL, MPLS Networks, SCCMGood Networking knowledge - Gateway, Alcatel, ISDN Supporting VoIP systems Supporting Windows...
Hays Specialist Recruitment
Rate: £24.00 - £27.00 per hour
Posted: 3 June 2013
Imperial Wharf, London, United Kingdom
Desired Certifications: Microsoft (MCITP, MCSE) Citrix (CCA, CCEA) Cisco (CCNA, CCNP) VMware (V14/5, Install and Configure; V14/5 Deploy, Secure, Analyse)... VMware Virtualisation experience... Ideal candidate to...
Matsco Solutions
Rate: Highly competitive rates
Posted: 10 June 2013
Hook, South East
Hays Specialist Recruitment
Rate: £250.00 - £330.00 per day
Posted: 7 June 2013