The table below looks at the statistics for the 3rd Line Support Engineer role in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited 3rd Line Support Engineer in their job title over the 3 months to 15 September 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
15 Sep 2014
Same period 2013 Same period 2012
Third Line Support Engineer
Rank 533 497 491
Rank change year-on-year
-36 -6
Contract jobs requiring a 3rd Line Support Engineer 89 87 102
As % of all contract IT jobs located in the UK 0.16% 0.16% 0.17%
As % of the Job Titles category 0.17% 0.18% 0.19%
Number of daily rates quoted 55 43 47
Average daily rate
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of your Daily Rate
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£250 £255 £270
Average daily rate % change year-on-year
-1.96% -5.55%
90% offered a daily rate of more than £190 £165 £180
10% offered a daily rate of more than £404 £325 £353
UK excluding London average daily rate £225 £275 £268
% change year-on-year
-18.18% +2.80%
Number of hourly rates quoted 6 7 9
Average hourly rate £19.75 £23.00 £22.00
Average hourly rate % change year-on-year
-14.13% +4.54%
90% offered a hourly rate of more than £15.75 £19.20 £18.80
10% offered a hourly rate of more than £33.00 £25.10 £25.50
UK excluding London average hourly rate £18.00 £21.75 £24.00
% change year-on-year
-17.24% -9.37%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
52334 49033 54752
As % of all contract IT jobs located in the UK 91.28% 92.74% 92.88%
Number of daily rates quoted 31946 29302 30708
Average daily rate £400 £400 £388
Average daily rate % change year-on-year
- +3.22%
90% offered a daily rate of more than £225 £235 £230
10% offered a daily rate of more than £550 £575 £550
UK excluding London average daily rate £355 £350 £340
% change year-on-year
+1.42% +2.94%
Number of hourly rates quoted 2035 2098 2640
Average hourly rate £16.84 £17.00 £18.50
Average hourly rate % change year-on-year
-0.94% -8.10%
90% offered a hourly rate of more than £10.50 £11.00 £11.50
10% offered a hourly rate of more than £40.00 £40.00 £41.00
UK excluding London average hourly rate £16.50 £16.50 £18.00
% change year-on-year
- -8.33%

3rd Line Support Engineer
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing 3rd Line Support Engineer in the job title within the UK as a proportion of the total demand within the Job Titles category.

3rd Line Support Engineer Jobs Demand Trend in the UK

3rd Line Support Engineer
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 3rd Line Support Engineer within the UK.

3rd Line Support Engineer Daily Rate Trend in the UK

3rd Line Support Engineer
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing 3rd Line Support Engineer within the UK over the 3 months to 15 September 2014.

3rd Line Support Engineer Daily Rate Histogram in the UK

3rd Line Support Engineer
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 3rd Line Support Engineer within the UK.

3rd Line Support Engineer Hourly Rate Trend in the UK

3rd Line Support Engineer
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing 3rd Line Support Engineer within the UK over the 3 months to 15 September 2014.

3rd Line Support Engineer Hourly Rate Histogram in the UK

3rd Line Support Engineer
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing 3rd Line Support Engineer within the UK over the 3 months to 15 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +5 87 £250 -1.96% 43
London +9 31 £300 +42.85% 11
South East -29 23 £238 -13.63% 14
City of London +30 9 £330 +73.68% 4
North West 0 9 £223 -25.83% 4
West Midlands -13 8 £240 -9.43%
Surrey +8 6 £225 -16.27% 2
Worcester 0 6 £240 -20.00%
Manchester -2 6 £225 -30.76% 1
Worcestershire -3 6 £240 -20.00%
Oxfordshire - 6 £220 -
South West -27 5 £225 - 7
East of England -29 5 £208 +3.10% 4
East Midlands +6 3 - - 2
West Sussex +3 3 £349 -
Cambridgeshire -4 3 £325 - 1
Berkshire -9 3 £233 -11.42% 6
Hampshire -19 3 £238 -10.37% 2
Lancashire -20 3 £211 -29.83% 1
Tyne and Wear -28 3 £225 -
North East -30 3 £225 -
Nottinghamshire +16 2 - - 2
Suffolk -1 2 £190 -36.66%
Staffordshire - 2 £258 -
Wiltshire - 2 £225 - 2
Preston - 2 - - 1
Nottingham - 2 - - 2
Leeds +8 1 - - 1
Reading +7 1 £190 -5.00% 3
Yorkshire +5 1 - - 1

3rd Line Support Engineer
Top 30 Related IT Skills

For the 6 months to 15 September 2014, IT contractor jobs within the UK that cited 3rd Line Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 3rd Line Support Engineer in their job title.

1 181 (85.78%) Windows
2 130 (61.61%) Active Directory
3 108 (51.18%) Windows Server 2008
4 107 (50.71%) VMware
5 98 (46.45%) MS Exchange
6 90 (42.65%) Microsoft
7 76 (36.02%) Windows Server 2003
8 60 (28.44%) Windows 7
9 57 (27.01%) Citrix
10 52 (24.64%) Exchange Server 2010
11 48 (22.75%) Cisco
12 44 (20.85%) DNS
12 44 (20.85%) SAN
12 44 (20.85%) VMware Infrastructure
13 37 (17.54%) MS Office
14 36 (17.06%) DHCP
15 35 (16.59%) Firewall
16 33 (15.64%) Exchange Server 2003
16 33 (15.64%) SCCM
16 33 (15.64%) Windows Server 2012
17 32 (15.17%) ITIL
18 31 (14.69%) Windows 8
19 30 (14.22%) Microsoft Certification
20 27 (12.80%) WAN
21 26 (12.32%) TCP/IP
21 26 (12.32%) SQL Server
22 25 (11.85%) MCSE
22 25 (11.85%) Windows XP
22 25 (11.85%) LAN
23 24 (11.37%) Exchange Server 2007

3rd Line Support Engineer
Top Related IT Skills by Category

For the 6 months to 15 September 2014, IT contractor jobs within the UK that cited 3rd Line Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 3rd Line Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 98 (46.45%) MS Exchange
2 52 (24.64%) Exchange Server 2010
3 33 (15.64%) Exchange Server 2003
4 24 (11.37%) Exchange Server 2007
5 15 (7.11%) SharePoint
6 10 (4.74%) Lync
7 9 (4.27%) Blackberry Enterprise Server
7 9 (4.27%) IIS
8 8 (3.79%) Exchange Server 2013
9 4 (1.90%) IBM Notes
10 2 (0.95%) Exchange Server 2000
11 1 (0.47%) Apache
11 1 (0.47%) Tomcat
11 1 (0.47%) WebSphere Application Server
11 1 (0.47%) SAS
11 1 (0.47%) IBM HTTP Server
11 1 (0.47%) WebSphere
Applications
1 37 (17.54%) MS Office
2 19 (9.00%) MS Excel
3 3 (1.42%) MS PowerPoint
Business Applications
1 1 (0.47%) SAP ERP
Cloud Services
1 20 (9.48%) Office 365
Communications & Networking
1 44 (20.85%) DNS
1 44 (20.85%) SAN
2 36 (17.06%) DHCP
3 35 (16.59%) Firewall
4 27 (12.80%) WAN
5 26 (12.32%) TCP/IP
6 25 (11.85%) LAN
7 14 (6.64%) VLAN
7 14 (6.64%) NAS
8 10 (4.74%) VoIP
9 7 (3.32%) VPN
10 5 (2.37%) Wi-Fi
10 5 (2.37%) Network Security
11 4 (1.90%) 3G
11 4 (1.90%) MPLS
12 3 (1.42%) Wireless
12 3 (1.42%) DSL
12 3 (1.42%) SSL
12 3 (1.42%) LDAP
12 3 (1.42%) Cisco ASA
Database & Business Intelligence
1 26 (12.32%) SQL Server
2 5 (2.37%) Crystal Reports
2 5 (2.37%) Cognos Impromptu
2 5 (2.37%) SQL Server 2008
3 3 (1.42%) SQL Server 2005
4 2 (0.95%) Oracle Database
4 2 (0.95%) Oracle Database 11g
5 1 (0.47%) QlikView
5 1 (0.47%) Oracle Database 10g
5 1 (0.47%) Oracle9i Database
Development Applications
1 1 (0.47%) Visual Studio
1 1 (0.47%) Introscope
General
1 10 (4.74%) Finance
2 4 (1.90%) Telecoms
2 4 (1.90%) Banking
3 2 (0.95%) Advertising
4 1 (0.47%) Law
4 1 (0.47%) Legal
4 1 (0.47%) Retail
4 1 (0.47%) Multimedia
4 1 (0.47%) Retail Banking
Libraries, Frameworks & Software Standards
1 1 (0.47%) .NET
1 1 (0.47%) Web Services
1 1 (0.47%) XML
1 1 (0.47%) EDI
1 1 (0.47%) Middleware
1 1 (0.47%) EDIFACT
1 1 (0.47%) SAP PI
Miscellaneous
1 21 (9.95%) Blackberry
2 10 (4.74%) Thin Client
2 10 (4.74%) Fat Client
3 9 (4.27%) PDA
4 7 (3.32%) Analytical Skills
5 5 (2.37%) Replication
6 3 (1.42%) Clustering
6 3 (1.42%) iPhone
7 2 (0.95%) Computer Science
7 2 (0.95%) Video Conferencing
8 1 (0.47%) TRADACOMS
8 1 (0.47%) Open Source
8 1 (0.47%) EqualLogic
8 1 (0.47%) iPad
8 1 (0.47%) Enterprise Software
8 1 (0.47%) Management Information System
8 1 (0.47%) Handset
8 1 (0.47%) Smartcard
8 1 (0.47%) NHS
8 1 (0.47%) Firmware
Operating Systems
1 181 (85.78%) Windows
2 108 (51.18%) Windows Server 2008
3 76 (36.02%) Windows Server 2003
4 60 (28.44%) Windows 7
5 33 (15.64%) Windows Server 2012
6 31 (14.69%) Windows 8
7 25 (11.85%) Windows XP
8 12 (5.69%) Linux
9 9 (4.27%) UNIX
10 7 (3.32%) Windows 2000 Server
11 4 (1.90%) Mac OS
12 3 (1.42%) Android
12 3 (1.42%) Apple iOS
12 3 (1.42%) Solaris
13 2 (0.95%) Windows Vista
14 1 (0.47%) Red Hat Enterprise Linux
14 1 (0.47%) Windows 2000
14 1 (0.47%) Mac OS X
14 1 (0.47%) Windows Mobile
Processes & Methodologies
1 32 (15.17%) ITIL
2 14 (6.64%) Capacity Planning
3 6 (2.84%) Disaster Recovery
3 6 (2.84%) Migration
4 5 (2.37%) Problem Management
4 5 (2.37%) PRINCE2
5 4 (1.90%) ITSM
5 4 (1.90%) Incident Management
5 4 (1.90%) Performance Monitoring
6 3 (1.42%) Root Cause Analysis
6 3 (1.42%) Business Continuity
6 3 (1.42%) Service Management
7 2 (0.95%) Data Security
7 2 (0.95%) BCP
7 2 (0.95%) Load Balancing
7 2 (0.95%) Performance Management
7 2 (0.95%) Network Management
7 2 (0.95%) Network Monitoring
7 2 (0.95%) Change Management
7 2 (0.95%) Change Control
Programming Languages
1 20 (9.48%) SQL
2 8 (3.79%) VBScript
2 8 (3.79%) PowerShell
3 7 (3.32%) VB
4 2 (0.95%) Perl
5 1 (0.47%) Java
5 1 (0.47%) Python
Qualifications
1 30 (14.22%) Microsoft Certification
2 25 (11.85%) MCSE
3 22 (10.43%) Security Cleared
4 20 (9.48%) SC Cleared
5 18 (8.53%) Cisco Certification
5 18 (8.53%) MCITP
6 16 (7.58%) CCNA
7 13 (6.16%) VMware Certified Professional (VCP)
8 11 (5.21%) MCTS
8 11 (5.21%) MCP
8 11 (5.21%) CCNP
9 8 (3.79%) CCA
9 8 (3.79%) Citrix Certification
10 7 (3.32%) MCSA
11 2 (0.95%) CCEA
11 2 (0.95%) A+ Certification
11 2 (0.95%) CCSA
11 2 (0.95%) VCP5
11 2 (0.95%) DV Cleared
12 1 (0.47%) BC Cleared
Quality Assurance & Compliance
1 8 (3.79%) SLA
System Software
1 130 (61.61%) Active Directory
2 44 (20.85%) VMware Infrastructure
3 20 (9.48%) XenApp
4 18 (8.53%) Hyper-V
5 15 (7.11%) XenDesktop
6 12 (5.69%) XenServer
7 11 (5.21%) vSphere
8 9 (4.27%) VMware Server
8 9 (4.27%) Terminal Services
9 7 (3.32%) VMware ESX
10 6 (2.84%) VMware ESXi
11 4 (1.90%) ISA Server
12 3 (1.42%) Microsoft App-V
12 3 (1.42%) NLBS
12 3 (1.42%) UAG
13 2 (0.95%) MetaFrame
14 1 (0.47%) Terminal Server
14 1 (0.47%) Novell eDirectory
14 1 (0.47%) Citrix Presentation Server
Systems Management
1 33 (15.64%) SCCM
2 15 (7.11%) Backup Exec
3 7 (3.32%) ARCserve
4 6 (2.84%) WSUS
5 4 (1.90%) HP SIM
5 4 (1.90%) NetBackup
6 3 (1.42%) FortiGate
6 3 (1.42%) Norton AntiVirus
7 2 (0.95%) SCOM
8 1 (0.47%) Tivoli Endpoint Manager
8 1 (0.47%) MIMEsweeper
8 1 (0.47%) OpenView Configuration Management
8 1 (0.47%) CA SiteMinder
8 1 (0.47%) EMC NetWorker
8 1 (0.47%) HP NNM
Vendors
1 107 (50.71%) VMware
2 90 (42.65%) Microsoft
3 57 (27.01%) Citrix
4 48 (22.75%) Cisco
5 20 (9.48%) Dell
6 19 (9.00%) HP
7 9 (4.27%) Symantec
8 8 (3.79%) Intel
8 8 (3.79%) SolarWinds
9 6 (2.84%) EMC
9 6 (2.84%) Juniper
9 6 (2.84%) NetApp
10 5 (2.37%) Apple
10 5 (2.37%) CheckPoint
10 5 (2.37%) Cognos
11 4 (1.90%) Avaya
11 4 (1.90%) Lotus
12 3 (1.42%) Mitel
12 3 (1.42%) ProCurve
12 3 (1.42%) Infor
Hayes, Middlesex
Capita Resourcing - IT Resourcing
Posted: 17 hours ago
Reading
Computer Futures
Rate: £150 - £300 per day + competitive
Posted: 3 days ago
Peterborough
Real Staffing
Rate: £200 - £250 per day + competitive
Posted: 3 days ago
Somerset
Opus Recruitment Solutions Ltd
Rate: £200 to £250 per annum
Posted: 4 days ago
Bristol
Opus Recruitment Solutions Ltd
Rate: £140 - £170 per day
Posted: 9 days ago
City of London
Austin Fraser Limited
Rate: £0.00 per annum
Posted: 13 days ago
Slough
Mint Recruitment Solutions
Rate: £250 - £300 per day
Posted: 13 days ago
London
Computer Futures
Rate: competitive
Posted: 14 days ago
Swindon
Opus Recruitment Solutions Ltd
Rate: £180 - £220 per annum
Posted: 17 days ago