The first table below looks at the demand for the 3rd Line Support Engineer role in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited 3rd Line Support Engineer in their job title over the 3 months to 24 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles currently tracked.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
24 Apr 2014
Same period 2013 Same period 2012
Third Line Support Engineer
Rank 494 457 500
Rank change year-on-year
-37 +43
Contract jobs requiring a 3rd Line Support Engineer 93 81 80
As % of all contract IT jobs located in the UK 0.17% 0.17% 0.13%
As % of the Job Titles category 0.18% 0.18% 0.14%
Number of daily rates quoted 45 33 39
Average daily rate £235 £270 £240
Average daily rate % change year-on-year
-12.96% +12.50%
90% offered a daily rate of more than £133 £161 £200
10% offered a daily rate of more than £380 £350 £350
UK excluding London average daily rate £235 £270 £240
% change year-on-year
-12.96% +12.50%
Number of hourly rates quoted 15 19 9
Average hourly rate £21.00 £27.50 £22.00
Average hourly rate % change year-on-year
-23.63% +25.00%
90% offered a hourly rate of more than £16.70 £19.40 £19.20
10% offered a hourly rate of more than £22.00 £135.00 £29.00
UK excluding London average hourly rate £21.00 £23.75 £20.00
% change year-on-year
-11.57% +18.75%
Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
50313 44084 56073
As % of all contract IT jobs located in the UK 92.17% 92.43% 92.75%
Number of daily rates quoted 30713 25214 30795
Average daily rate £390 £400 £400
Average daily rate % change year-on-year
-2.50% -
90% offered a daily rate of more than £230 £238 £238
10% offered a daily rate of more than £550 £575 £575
UK excluding London average daily rate £350 £350 £350
Number of hourly rates quoted 1990 2177 2578
Average hourly rate £17.50 £18.00 £19.00
Average hourly rate % change year-on-year
-2.77% -5.26%
90% offered a hourly rate of more than £11.00 £11.00 £11.25
10% offered a hourly rate of more than £42.50 £40.00 £40.00
UK excluding London average hourly rate £17.50 £17.50 £19.00
% change year-on-year
- -7.89%

3rd Line Support Engineer
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing 3rd Line Support Engineer in the job title within the UK as a proportion of the total demand within the Job Titles category.

3rd Line Support Engineer Jobs Demand Trend in the UK

3rd Line Support Engineer
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 3rd Line Support Engineer within the UK.

3rd Line Support Engineer Daily Rate Trend in the UK

3rd Line Support Engineer
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing 3rd Line Support Engineer within the UK over the 3 months to 24 April 2014.

3rd Line Support Engineer Daily Rate Histogram in the UK

3rd Line Support Engineer
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 3rd Line Support Engineer within the UK.

3rd Line Support Engineer Hourly Rate Trend in the UK

3rd Line Support Engineer
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing 3rd Line Support Engineer within the UK over the 3 months to 24 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Find
Job
Vacancies
England -31 92 £236 -12.50% 25
South East +15 35 £245 -9.25% 14
London -16 24 £238 -13.63%
City of London +1 11 £275 -13.11%
Berkshire -11 11 £266 -1.38% 5
Hampshire +15 10 £115 -56.19%
East of England -17 9 £213 -39.28% 3
North West -19 8 £195 - 2
West Midlands -14 7 £213 +32.81% 1
South West -14 5 £425 +44.06% 3
Essex - 5 - -
Bracknell +4 4 £300 - 1
Buckinghamshire -13 4 £244 +30.00%
West Sussex - 4 £335 -
Portsmouth -1 3 - -
Manchester -12 3 - - 1
Lancashire -21 3 £195 -
Aldershot - 3 £115 -
Slough +12 2 £235 - 1
Nottinghamshire +3 2 - -
Herefordshire +2 2 - -
Hereford +2 2 - -
Nottingham -4 2 - -
Birmingham -6 2 £159 -
Reading -12 2 £268 -6.95% 2
East Midlands -15 2 - - 2
Merseyside - 2 - -
Surrey - 2 - - 6
Liverpool - 2 - -
Bedfordshire - 2 £200 -

3rd Line Support Engineer
Top 30 Related IT Skills

For the 6 months to 24 April 2014, IT contractor jobs within the UK that cited 3rd Line Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 3rd Line Support Engineer in their job title.

1 148 (85.06%) Windows
2 110 (63.22%) Active Directory
3 92 (52.87%) MS Exchange
4 91 (52.30%) VMware
5 89 (51.15%) Windows Server 2008
6 70 (40.23%) Microsoft
7 65 (37.36%) Windows Server 2003
8 57 (32.76%) Exchange Server 2010
9 52 (29.89%) Citrix
9 52 (29.89%) Cisco
10 41 (23.56%) Windows 7
11 40 (22.99%) Firewall
12 36 (20.69%) VMware Infrastructure
13 31 (17.82%) SQL
14 29 (16.67%) Windows Server 2012
15 28 (16.09%) DNS
15 28 (16.09%) Windows XP
16 27 (15.52%) SAN
17 26 (14.94%) Microsoft Certification
17 26 (14.94%) Exchange Server 2003
17 26 (14.94%) Exchange Server 2007
18 25 (14.37%) MCSE
19 24 (13.79%) SCCM
20 23 (13.22%) ITIL
21 21 (12.07%) SharePoint
21 21 (12.07%) TCP/IP
22 20 (11.49%) DHCP
22 20 (11.49%) MS Excel
22 20 (11.49%) Linux
22 20 (11.49%) Hyper-V

3rd Line Support Engineer
Top Related IT Skills by Category

For the 6 months to 24 April 2014, IT contractor jobs within the UK that cited 3rd Line Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 3rd Line Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 92 (52.87%) MS Exchange
2 57 (32.76%) Exchange Server 2010
3 26 (14.94%) Exchange Server 2003
3 26 (14.94%) Exchange Server 2007
4 21 (12.07%) SharePoint
5 9 (5.17%) Lync
6 6 (3.45%) Exchange Server 2000
7 5 (2.87%) SharePoint 2010
7 5 (2.87%) Blackberry Enterprise Server
7 5 (2.87%) IIS
7 5 (2.87%) IBM Notes
8 2 (1.15%) Exchange Server 2013
9 1 (0.57%) Lotus Domino
9 1 (0.57%) Apache
9 1 (0.57%) Tomcat
9 1 (0.57%) SAS
9 1 (0.57%) WorkSite
9 1 (0.57%) SharePoint 2013
Applications
1 20 (11.49%) MS Excel
2 18 (10.34%) MS Office
3 2 (1.15%) MS Visio
3 2 (1.15%) MS PowerPoint
Business Applications
1 1 (0.57%) Dynamics CRM
1 1 (0.57%) SAP ERP
Cloud Services
1 11 (6.32%) Office 365
2 1 (0.57%) Microsoft Azure
Communications & Networking
1 40 (22.99%) Firewall
2 28 (16.09%) DNS
3 27 (15.52%) SAN
4 21 (12.07%) TCP/IP
5 20 (11.49%) DHCP
6 11 (6.32%) Cisco ASA
7 9 (5.17%) WAN
8 8 (4.60%) VoIP
8 8 (4.60%) LAN
8 8 (4.60%) NAS
9 7 (4.02%) Internet
10 6 (3.45%) Wireless
11 5 (2.87%) VLAN
11 5 (2.87%) NetScreen
11 5 (2.87%) VPN
12 4 (2.30%) SSL
12 4 (2.30%) Wi-Fi
12 4 (2.30%) Network Security
13 3 (1.72%) 802.11
13 3 (1.72%) Ethernet
Database & Business Intelligence
1 14 (8.05%) SQL Server
2 4 (2.30%) SQL Server 2005
3 3 (1.72%) SQL Server 2008
4 2 (1.15%) Oracle Database
5 1 (0.57%) SQL Server 2012
5 1 (0.57%) Oracle Database 11g
5 1 (0.57%) Oracle9i Database
5 1 (0.57%) Oracle Database 10g
Development Applications
1 3 (1.72%) Team Foundation Server
2 1 (0.57%) MSI
General
1 10 (5.75%) Finance
2 2 (1.15%) Back Office
2 2 (1.15%) Banking
2 2 (1.15%) Retail
3 1 (0.57%) Investment Banking
3 1 (0.57%) Local Government
3 1 (0.57%) Retail Banking
3 1 (0.57%) Telecoms
3 1 (0.57%) Law
3 1 (0.57%) Legal
Libraries, Frameworks & Software Standards
1 3 (1.72%) .NET
1 3 (1.72%) XML
2 2 (1.15%) SAP Basis
3 1 (0.57%) SAP PI
3 1 (0.57%) HTML
3 1 (0.57%) EDI
3 1 (0.57%) EDIFACT
Miscellaneous
1 15 (8.62%) Blackberry
2 6 (3.45%) iPhone
3 5 (2.87%) Clustering
4 2 (1.15%) Client/Server
4 2 (1.15%) NHS
4 2 (1.15%) Thin Client
4 2 (1.15%) Fat Client
4 2 (1.15%) Video Conferencing
4 2 (1.15%) iPad
4 2 (1.15%) Enterprise Storage
5 1 (0.57%) Enterprise Software
5 1 (0.57%) TRADACOMS
5 1 (0.57%) Smartcard
5 1 (0.57%) Statistics
5 1 (0.57%) CMDB
5 1 (0.57%) Mainframe
5 1 (0.57%) Handset
Operating Systems
1 148 (85.06%) Windows
2 89 (51.15%) Windows Server 2008
3 65 (37.36%) Windows Server 2003
4 41 (23.56%) Windows 7
5 29 (16.67%) Windows Server 2012
6 28 (16.09%) Windows XP
7 20 (11.49%) Linux
8 16 (9.20%) UNIX
9 12 (6.90%) Windows 8
10 9 (5.17%) Windows 2000 Server
11 7 (4.02%) Windows 2000
12 4 (2.30%) Solaris
13 1 (0.57%) HPUX
13 1 (0.57%) NetWare
13 1 (0.57%) Mac OS X
13 1 (0.57%) Windows Vista
13 1 (0.57%) Android
Processes & Methodologies
1 23 (13.22%) ITIL
2 7 (4.02%) Migration
3 6 (3.45%) Disaster Recovery
4 5 (2.87%) Capacity Planning
4 5 (2.87%) Incident Management
5 3 (1.72%) Load Balancing
5 3 (1.72%) Problem Management
5 3 (1.72%) Service Delivery
5 3 (1.72%) Time Management
5 3 (1.72%) Kanban
5 3 (1.72%) Scrum
5 3 (1.72%) Agile Software Development
5 3 (1.72%) Data Management
5 3 (1.72%) Performance Monitoring
6 2 (1.15%) Server Monitoring
6 2 (1.15%) Root Cause Analysis
6 2 (1.15%) Data Protection
6 2 (1.15%) Performance Tuning
6 2 (1.15%) ERP
6 2 (1.15%) Change Management
Programming Languages
1 31 (17.82%) SQL
2 10 (5.75%) PowerShell
3 4 (2.30%) VBScript
4 3 (1.72%) VB
5 2 (1.15%) JavaScript
6 1 (0.57%) PL/SQL
6 1 (0.57%) Java
6 1 (0.57%) Shell Script
Qualifications
1 26 (14.94%) Microsoft Certification
2 25 (14.37%) MCSE
3 18 (10.34%) CCNA
3 18 (10.34%) Cisco Certification
3 18 (10.34%) MCITP
4 14 (8.05%) VMware Certified Professional (VCP)
5 13 (7.47%) MCTS
6 12 (6.90%) CCA
6 12 (6.90%) Citrix Certification
6 12 (6.90%) Security Cleared
7 10 (5.75%) CCNP
7 10 (5.75%) MCP
8 9 (5.17%) SC Cleared
9 8 (4.60%) MCSA
10 6 (3.45%) CCEA
11 3 (1.72%) CCSA
12 2 (1.15%) Degree
13 1 (0.57%) Check Point Certification
13 1 (0.57%) CCDA
13 1 (0.57%) CCDP
Quality Assurance & Compliance
1 7 (4.02%) SLA
2 2 (1.15%) QA
System Software
1 110 (63.22%) Active Directory
2 36 (20.69%) VMware Infrastructure
3 20 (11.49%) Hyper-V
4 12 (6.90%) XenApp
5 10 (5.75%) vSphere
6 6 (3.45%) VMware ESX
7 5 (2.87%) XenServer
8 4 (2.30%) VMware ESXi
8 4 (2.30%) Terminal Services
9 3 (1.72%) VMware Workstation
9 3 (1.72%) Microsoft App-V
10 2 (1.15%) UAG
10 2 (1.15%) XenDesktop
11 1 (0.57%) Xen
11 1 (0.57%) NLBS
11 1 (0.57%) Citrix Presentation Server
11 1 (0.57%) VMware Server
11 1 (0.57%) ISA Server
11 1 (0.57%) MetaFrame
Systems Management
1 24 (13.79%) SCCM
2 10 (5.75%) Backup Exec
3 7 (4.02%) SCOM
4 3 (1.72%) ARCserve
5 2 (1.15%) MAILsweeper
5 2 (1.15%) NetBackup
5 2 (1.15%) WSUS
5 2 (1.15%) HP SIM
6 1 (0.57%) Symantec Enterprise Vault
6 1 (0.57%) SCDPM
6 1 (0.57%) EMC NetWorker
6 1 (0.57%) HP NNM
6 1 (0.57%) WMI
6 1 (0.57%) SCVMM
6 1 (0.57%) McAfee ePO
6 1 (0.57%) Norton AntiVirus
6 1 (0.57%) Tivoli
6 1 (0.57%) Tivoli Storage Manager
6 1 (0.57%) Systems Management Server (SMS)
6 1 (0.57%) Netcool
Vendors
1 91 (52.30%) VMware
2 70 (40.23%) Microsoft
3 52 (29.89%) Cisco
3 52 (29.89%) Citrix
4 19 (10.92%) HP
5 8 (4.60%) Dell
6 6 (3.45%) Juniper
6 6 (3.45%) NetApp
7 5 (2.87%) Lotus
7 5 (2.87%) Oracle
8 4 (2.30%) Symantec
8 4 (2.30%) LANDesk
9 3 (1.72%) AppSense
9 3 (1.72%) Avaya
9 3 (1.72%) SAP
9 3 (1.72%) Clearswift
9 3 (1.72%) IBM
9 3 (1.72%) Apple
9 3 (1.72%) CheckPoint
10 2 (1.15%) EMC
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