The table below looks at the statistics for the 3rd Line Support Engineer role in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited 3rd Line Support Engineer in their job title over the 3 months to 2 July 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
2 Jul 2015
Same period 2014 Same period 2013
Third Line Support Engineer
Rank 461 472 458
Rank change year-on-year
+11 -14
Contract jobs requiring a 3rd Line Support Engineer 143 114 118
As % of all contract IT jobs located in the UK 0.26% 0.21% 0.24%
As % of the Job Titles category 0.28% 0.23% 0.26%
Number of daily rates quoted 90 68 58
Average daily rate
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of your Daily Rate
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£250 £220 £275
Average daily rate % change year-on-year
+13.63% -20.00%
90% offered a daily rate of more than £190 £135 £214
10% offered a daily rate of more than £345 £325 £350
UK excluding London average daily rate £250 £208 £300
% change year-on-year
+20.48% -30.83%
Number of hourly rates quoted 15 9 18
Average hourly rate £21.50 £19.50 £25.25
Average hourly rate % change year-on-year
+10.25% -22.77%
90% offered a hourly rate of more than £19.03 £16.50 £19.40
10% offered a hourly rate of more than £40.00 £23.50 £27.88
UK excluding London average hourly rate £24.50 £18.25 £25.50
% change year-on-year
+34.24% -28.43%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
50919 49737 45816
As % of all contract IT jobs located in the UK 92.44% 92.58% 92.60%
Number of daily rates quoted 32112 30451 26557
Average daily rate £400 £395 £400
Average daily rate % change year-on-year
+1.26% -1.25%
90% offered a daily rate of more than £250 £230 £238
10% offered a daily rate of more than £575 £550 £575
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 1925 1987 2121
Average hourly rate £17.00 £16.50 £18.50
Average hourly rate % change year-on-year
+3.03% -10.81%
90% offered a hourly rate of more than £11.00 £10.50 £11.00
10% offered a hourly rate of more than £41.24 £38.86 £40.00
UK excluding London average hourly rate £16.50 £16.25 £17.50
% change year-on-year
+1.53% -7.14%

3rd Line Support Engineer
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing 3rd Line Support Engineer in the job title within the UK as a proportion of the total demand within the Job Titles category.

3rd Line Support Engineer Jobs Demand Trend in the UK

3rd Line Support Engineer
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 3rd Line Support Engineer within the UK.

3rd Line Support Engineer Daily Rate Trend in the UK

3rd Line Support Engineer
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing 3rd Line Support Engineer within the UK over the 3 months to 2 July 2015.

3rd Line Support Engineer Daily Rate Histogram in the UK

3rd Line Support Engineer
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 3rd Line Support Engineer within the UK.

3rd Line Support Engineer Hourly Rate Trend in the UK

3rd Line Support Engineer
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing 3rd Line Support Engineer within the UK over the 3 months to 2 July 2015.

3rd Line Support Engineer Hourly Rate Histogram in the UK

3rd Line Support Engineer
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing 3rd Line Support Engineer within the UK over the 3 months to 2 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +16 141 £250 +12.35% 39
London +21 45 £250 -1.96% 11
South East -12 39 £275 +6.79% 9
North West +6 27 £263 +2.84% 6
Manchester - 22 £283 - 4
South West +11 13 £225 -10.00% 7
Oxfordshire -23 8 £150 -29.82%
Surrey +1 7 £275 -9.09% 2
West Midlands 0 7 - -
City of London -1 7 £220 -13.72% 3
East of England -27 6 £250 +31.57% 3
Somerset - 6 £225 - 2
Berkshire +1 5 - - 4
West Sussex -11 5 £295 -48.24%
Oxford -11 5 - -
East Sussex - 5 - -
Buckinghamshire +6 4 £300 +20.00%
Milton Keynes +4 4 £300 +20.00%
Hampshire 0 4 £238 +55.73% 2
Lewes - 4 - -
Bedfordshire +6 3 £300 +14.83%
Croydon -7 3 £325 -42.98% 2
East Midlands -13 3 £420 +102.40% 2
Merseyside - 3 £215 -
Northamptonshire - 3 £420 - 1
Winchester - 3 £150 - 1
Guildford - 3 £275 - 2
Liverpool - 3 £215 -
Suffolk +10 2 £250 +53.84%
Ipswich +4 2 £250 +25.00%

3rd Line Support Engineer
Top 30 Related IT Skills

For the 6 months to 2 July 2015, IT contractor jobs within the UK that cited 3rd Line Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 3rd Line Support Engineer in their job title.

1 208 (80.93%) Windows
2 167 (64.98%) Active Directory
3 154 (59.92%) VMware
4 119 (46.30%) Windows Server 2008
5 111 (43.19%) MS Exchange
6 104 (40.47%) Microsoft
7 91 (35.41%) Citrix
8 79 (30.74%) Windows Server 2003
9 71 (27.63%) Windows Server 2012
10 61 (23.74%) Exchange Server 2010
11 57 (22.18%) VMware Infrastructure
12 52 (20.23%) SCCM
13 48 (18.68%) SQL
14 47 (18.29%) Hyper-V
15 46 (17.90%) ITIL
16 43 (16.73%) Windows 7
17 42 (16.34%) Cisco
18 36 (14.01%) SAN
18 36 (14.01%) XenApp
19 29 (11.28%) Firewall
20 28 (10.89%) Microsoft Certification
20 28 (10.89%) SQL Server
20 28 (10.89%) Exchange Server 2013
21 27 (10.51%) MS Office
22 26 (10.12%) Office 365
23 25 (9.73%) vSphere
23 25 (9.73%) LAN
24 24 (9.34%) WAN
24 24 (9.34%) MS Excel
25 23 (8.95%) MCSE

3rd Line Support Engineer
Top Related IT Skills by Category

For the 6 months to 2 July 2015, IT contractor jobs within the UK that cited 3rd Line Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 3rd Line Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 111 (43.19%) MS Exchange
2 61 (23.74%) Exchange Server 2010
3 28 (10.89%) Exchange Server 2013
4 23 (8.95%) Exchange Server 2003
5 22 (8.56%) Lync
6 21 (8.17%) Exchange Server 2007
7 19 (7.39%) SharePoint
8 17 (6.61%) IIS
9 5 (1.95%) IBM Notes
9 5 (1.95%) Blackberry Enterprise Server
10 3 (1.17%) Documentum
11 2 (0.78%) SharePoint 2010
11 2 (0.78%) SharePoint 2013
12 1 (0.39%) TPMS
12 1 (0.39%) Office Communications Server
12 1 (0.39%) BizTalk Server
12 1 (0.39%) MS Project Server
12 1 (0.39%) JBoss
Applications
1 27 (10.51%) MS Office
2 24 (9.34%) MS Excel
Business Applications
1 1 (0.39%) Dynamics CRM
Cloud Services
1 26 (10.12%) Office 365
2 7 (2.72%) Microsoft Azure
3 2 (0.78%) Amazon AWS
3 2 (0.78%) PaaS
4 1 (0.39%) IaaS
Communications & Networking
1 36 (14.01%) SAN
2 29 (11.28%) Firewall
3 25 (9.73%) LAN
4 24 (9.34%) WAN
5 22 (8.56%) DNS
6 19 (7.39%) DHCP
7 13 (5.06%) VPN
8 12 (4.67%) VoIP
8 12 (4.67%) Internet
9 11 (4.28%) Cisco ASA
10 10 (3.89%) Wireless
11 7 (2.72%) Cisco IOS
11 7 (2.72%) iSCSI
12 6 (2.33%) Network Security
12 6 (2.33%) NAS
12 6 (2.33%) TCP/IP
13 5 (1.95%) Wi-Fi
14 4 (1.56%) Cisco PIX
15 3 (1.17%) VLAN
15 3 (1.17%) FWSM
Database & Business Intelligence
1 28 (10.89%) SQL Server
2 8 (3.11%) SQL Server 2008
3 5 (1.95%) SQL Server 2005
4 3 (1.17%) MySQL
5 2 (0.78%) PostgreSQL
6 1 (0.39%) SQL Server Reporting Services
6 1 (0.39%) SQL Server Integration Services
General
1 14 (5.45%) Finance
2 8 (3.11%) Telecoms
3 3 (1.17%) Retail
4 2 (0.78%) Banking
4 2 (0.78%) Law
5 1 (0.39%) Legal
5 1 (0.39%) Automotive
5 1 (0.39%) Financial Institution
5 1 (0.39%) Back Office
5 1 (0.39%) Marketing
Libraries, Frameworks & Software Standards
1 2 (0.78%) Middleware
1 2 (0.78%) Application Packaging
2 1 (0.39%) X-Windows
2 1 (0.39%) LAMP
2 1 (0.39%) HTML
2 1 (0.39%) .NET
2 1 (0.39%) ASP.NET
2 1 (0.39%) JSP
2 1 (0.39%) Web Services
Miscellaneous
1 10 (3.89%) Clustering
1 10 (3.89%) Management Information System
1 10 (3.89%) Data Centre
2 8 (3.11%) Replication
2 8 (3.11%) NHS
3 6 (2.33%) Blackberry
4 5 (1.95%) Thin Client
4 5 (1.95%) Fat Client
5 4 (1.56%) PKI
5 4 (1.56%) Analytical Skills
6 3 (1.17%) Hedge funds
7 2 (0.78%) Enterprise Storage
7 2 (0.78%) PDA
8 1 (0.39%) Data Protection Act
8 1 (0.39%) Informatics
8 1 (0.39%) Computer Science
8 1 (0.39%) Client/Server
8 1 (0.39%) FMCG
8 1 (0.39%) iPhone
8 1 (0.39%) Telematics
Operating Systems
1 208 (80.93%) Windows
2 119 (46.30%) Windows Server 2008
3 79 (30.74%) Windows Server 2003
4 71 (27.63%) Windows Server 2012
5 43 (16.73%) Windows 7
6 20 (7.78%) Windows XP
7 16 (6.23%) Linux
8 11 (4.28%) Windows 8
9 10 (3.89%) Windows 2000
10 6 (2.33%) Windows NT
11 5 (1.95%) Android
12 4 (1.56%) Windows 2000 Server
12 4 (1.56%) Mac OS X
13 3 (1.17%) Red Hat Enterprise Linux
14 2 (0.78%) CentOS
14 2 (0.78%) Ubuntu
14 2 (0.78%) UNIX
14 2 (0.78%) Oracle Linux
15 1 (0.39%) SUSE Linux Enterprise Server
15 1 (0.39%) NetWare
Processes & Methodologies
1 46 (17.90%) ITIL
2 14 (5.45%) Change Management
3 10 (3.89%) Disaster Recovery
4 9 (3.50%) Problem Management
5 8 (3.11%) Migration
5 8 (3.11%) Performance Monitoring
6 7 (2.72%) Mobile Device Management
6 7 (2.72%) Configuration Management
6 7 (2.72%) Service Delivery
7 6 (2.33%) Network Management
7 6 (2.33%) Information Security
8 5 (1.95%) Information Security Management
8 5 (1.95%) Security Management
8 5 (1.95%) Project Management
8 5 (1.95%) ISMS
9 4 (1.56%) Capacity Planning
9 4 (1.56%) Continuous Improvement
9 4 (1.56%) Root Cause Analysis
9 4 (1.56%) Service Management
9 4 (1.56%) PRINCE2
Programming Languages
1 48 (18.68%) SQL
2 21 (8.17%) PowerShell
3 9 (3.50%) T-SQL
4 8 (3.11%) VBScript
5 7 (2.72%) VB
6 2 (0.78%) JavaScript
6 2 (0.78%) Shell Script
7 1 (0.39%) Python
Qualifications
1 28 (10.89%) Microsoft Certification
2 23 (8.95%) MCSE
2 23 (8.95%) Security Cleared
3 21 (8.17%) Cisco Certification
4 18 (7.00%) CCNA
5 17 (6.61%) SC Cleared
6 12 (4.67%) MCITP
6 12 (4.67%) MCP
7 11 (4.28%) DV Cleared
8 9 (3.50%) CCNP
9 7 (2.72%) CCA
9 7 (2.72%) Citrix Certification
10 5 (1.95%) CCEA
10 5 (1.95%) MCSA
10 5 (1.95%) VMware Certified Professional (VCP)
11 4 (1.56%) HND
11 4 (1.56%) Degree
11 4 (1.56%) MCTS
12 2 (0.78%) CCIE
13 1 (0.39%) HNC
Quality Assurance & Compliance
1 16 (6.23%) SLA
2 6 (2.33%) ISO/IEC 27001
System Software
1 167 (64.98%) Active Directory
2 57 (22.18%) VMware Infrastructure
3 47 (18.29%) Hyper-V
4 36 (14.01%) XenApp
5 25 (9.73%) vSphere
6 15 (5.84%) VMware ESX
7 14 (5.45%) XenDesktop
8 7 (2.72%) VMware ESXi
9 5 (1.95%) VMware Workstation
10 4 (1.56%) Terminal Services
10 4 (1.56%) Citrix Presentation Server
11 3 (1.17%) Forefront TMG
12 2 (0.78%) vCloud
12 2 (0.78%) XenServer
12 2 (0.78%) ISA Server
12 2 (0.78%) Microsoft App-V
12 2 (0.78%) Xen
12 2 (0.78%) NLBS
13 1 (0.39%) Samba
13 1 (0.39%) MetaFrame
Systems Management
1 52 (20.23%) SCCM
2 23 (8.95%) SCOM
3 11 (4.28%) WSUS
4 10 (3.89%) Backup Exec
5 6 (2.33%) NetBackup
5 6 (2.33%) Systems Management Server (SMS)
6 5 (1.95%) SCVMM
6 5 (1.95%) Forefront Identity Manager
7 4 (1.56%) HP Data Protector
8 3 (1.17%) AirWatch
9 2 (0.78%) Hyperic
9 2 (0.78%) Tivoli
9 2 (0.78%) Nagios
9 2 (0.78%) ARCserve
10 1 (0.39%) ZENworks
10 1 (0.39%) Norton AntiVirus
10 1 (0.39%) DameWare
10 1 (0.39%) OpenView
10 1 (0.39%) OpenView Configuration Management
10 1 (0.39%) Symantec Enterprise Vault
Vendors
1 154 (59.92%) VMware
2 104 (40.47%) Microsoft
3 91 (35.41%) Citrix
4 42 (16.34%) Cisco
5 18 (7.00%) HP
6 13 (5.06%) Sophos
7 11 (4.28%) CheckPoint
8 10 (3.89%) Dell
8 10 (3.89%) Lotus
9 6 (2.33%) EMC
10 5 (1.95%) Red Hat
10 5 (1.95%) Veritas
10 5 (1.95%) Avaya
10 5 (1.95%) Symantec
11 4 (1.56%) Veeam
11 4 (1.56%) Juniper
11 4 (1.56%) CommVault
11 4 (1.56%) Oracle
11 4 (1.56%) McAfee
12 3 (1.17%) NetApp
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