The table below looks at the statistics for the 3rd Line Support Engineer role in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited 3rd Line Support Engineer in their job title over the 3 months to 20 April 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
20 Apr 2015
Same period 2014 Same period 2013
Third Line Support Engineer
Rank 482 508 482
Rank change year-on-year
+26 -26
Contract jobs requiring a 3rd Line Support Engineer 127 95 79
As % of all contract IT jobs located in the UK 0.23% 0.17% 0.17%
As % of the Job Titles category 0.25% 0.18% 0.18%
Number of daily rates quoted 72 49 35
Average daily rate
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of your Daily Rate
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£241 £235 £270
Average daily rate % change year-on-year
+2.65% -12.96%
90% offered a daily rate of more than £175 £143 £162
10% offered a daily rate of more than £312 £360 £350
UK excluding London average daily rate £238 £235 £270
% change year-on-year
+1.06% -12.96%
Number of hourly rates quoted 25 13 18
Average hourly rate £22.00 £21.50 £30.00
Average hourly rate % change year-on-year
+2.32% -28.33%
90% offered a hourly rate of more than £18.00 £16.60 £19.35
10% offered a hourly rate of more than £40.00 £22.00 £135.00
UK excluding London average hourly rate £22.00 £21.00 £23.25
% change year-on-year
+4.76% -9.67%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
51667 51948 44219
As % of all contract IT jobs located in the UK 92.40% 92.38% 92.51%
Number of daily rates quoted 31335 31547 25314
Average daily rate £400 £390 £400
Average daily rate % change year-on-year
+2.56% -2.50%
90% offered a daily rate of more than £245 £230 £238
10% offered a daily rate of more than £555 £550 £575
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 2014 2069 2202
Average hourly rate £17.50 £17.50 £18.00
Average hourly rate % change year-on-year
- -2.77%
90% offered a hourly rate of more than £11.00 £11.00 £11.00
10% offered a hourly rate of more than £42.50 £42.50 £40.00
UK excluding London average hourly rate £16.50 £17.00 £17.50
% change year-on-year
-2.94% -2.85%

3rd Line Support Engineer
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing 3rd Line Support Engineer in the job title within the UK as a proportion of the total demand within the Job Titles category.

3rd Line Support Engineer Jobs Demand Trend in the UK

3rd Line Support Engineer
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 3rd Line Support Engineer within the UK.

3rd Line Support Engineer Daily Rate Trend in the UK

3rd Line Support Engineer
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing 3rd Line Support Engineer within the UK over the 3 months to 20 April 2015.

3rd Line Support Engineer Daily Rate Histogram in the UK

3rd Line Support Engineer
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 3rd Line Support Engineer within the UK.

3rd Line Support Engineer Hourly Rate Trend in the UK

3rd Line Support Engineer
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing 3rd Line Support Engineer within the UK over the 3 months to 20 April 2015.

3rd Line Support Engineer Hourly Rate Histogram in the UK

3rd Line Support Engineer
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing 3rd Line Support Engineer within the UK over the 3 months to 20 April 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +5 119 £250 +6.38% 36
South East -5 37 £290 +18.36% 9
London +5 30 £248 +7.60% 8
East of England +32 13 £200 - 3
South West +11 13 £225 -47.05% 7
East Midlands +9 11 £300 - 1
Nottingham -1 9 £285 -
Nottinghamshire -2 9 £285 -
West Midlands -3 9 £288 +35.29% 5
City of London +27 8 £225 -18.18% 1
Berkshire -4 8 £204 -23.38% 2
Oxfordshire -7 7 £300 -
West Sussex -18 7 £295 -11.94%
North West -22 6 £208 +6.41% 3
Scotland - 6 £200 -
Reading +6 5 £204 -23.73% 1
Surrey +4 5 £325 - 2
Buckinghamshire -1 5 £244 - 1
Ipswich +8 4 £200 - 1
Suffolk +5 4 £200 - 1
Bedfordshire -1 4 - -
Gloucestershire -4 4 £160 - 2
Hampshire -5 4 £290 +152.17% 1
Oxford -9 4 £300 -
Guildford - 4 £325 - 2
Somerset +5 3 £225 - 2
Wiltshire - 3 £250 - 2
Gloucester - 3 £160 -
Bedford - 3 - -
Essex +13 2 £233 -

3rd Line Support Engineer
Top 30 Related IT Skills

For the 6 months to 20 April 2015, IT contractor jobs within the UK that cited 3rd Line Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 3rd Line Support Engineer in their job title.

1 195 (80.91%) Windows
2 161 (66.80%) Active Directory
3 138 (57.26%) VMware
4 125 (51.87%) Windows Server 2008
5 96 (39.83%) Microsoft
6 92 (38.17%) MS Exchange
7 78 (32.37%) Citrix
8 75 (31.12%) Windows Server 2003
9 74 (30.71%) Windows Server 2012
10 65 (26.97%) VMware Infrastructure
11 51 (21.16%) SQL
12 50 (20.75%) SCCM
13 45 (18.67%) ITIL
14 44 (18.26%) Exchange Server 2010
15 42 (17.43%) Cisco
16 38 (15.77%) SQL Server
16 38 (15.77%) SAN
16 38 (15.77%) Windows 7
17 34 (14.11%) Firewall
18 33 (13.69%) Microsoft Certification
19 32 (13.28%) MS Excel
19 32 (13.28%) Hyper-V
20 30 (12.45%) MCSE
21 28 (11.62%) DNS
21 28 (11.62%) LAN
22 27 (11.20%) WAN
22 27 (11.20%) Office 365
23 25 (10.37%) Security Cleared
24 24 (9.96%) XenApp
24 24 (9.96%) DHCP

3rd Line Support Engineer
Top Related IT Skills by Category

For the 6 months to 20 April 2015, IT contractor jobs within the UK that cited 3rd Line Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 3rd Line Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 92 (38.17%) MS Exchange
2 44 (18.26%) Exchange Server 2010
3 24 (9.96%) SharePoint
4 22 (9.13%) Exchange Server 2003
4 22 (9.13%) Lync
5 17 (7.05%) Exchange Server 2007
5 17 (7.05%) Exchange Server 2013
6 15 (6.22%) IIS
7 5 (2.07%) IBM Notes
8 3 (1.24%) Documentum
8 3 (1.24%) Blackberry Enterprise Server
9 2 (0.83%) SharePoint 2013
10 1 (0.41%) SharePoint 2010
10 1 (0.41%) Apache
10 1 (0.41%) Office Communications Server
Applications
1 32 (13.28%) MS Excel
2 23 (9.54%) MS Office
3 1 (0.41%) MS PowerPoint
Business Applications
1 2 (0.83%) assyst
2 1 (0.41%) Dynamics CRM
Cloud Services
1 27 (11.20%) Office 365
2 7 (2.90%) Microsoft Azure
3 1 (0.41%) SaaS
3 1 (0.41%) Cloud Computing
3 1 (0.41%) Amazon AWS
Communications & Networking
1 38 (15.77%) SAN
2 34 (14.11%) Firewall
3 28 (11.62%) DNS
3 28 (11.62%) LAN
4 27 (11.20%) WAN
5 24 (9.96%) DHCP
6 16 (6.64%) VPN
7 15 (6.22%) TCP/IP
8 13 (5.39%) VoIP
9 11 (4.56%) Internet
10 9 (3.73%) Wireless
11 8 (3.32%) Cisco ASA
11 8 (3.32%) VLAN
12 7 (2.90%) Cisco IOS
13 6 (2.49%) NAS
14 4 (1.66%) MPLS
15 3 (1.24%) Cisco ISE
15 3 (1.24%) Wi-Fi
15 3 (1.24%) Cisco PIX
15 3 (1.24%) Network Security
Database & Business Intelligence
1 38 (15.77%) SQL Server
2 9 (3.73%) SQL Server 2008
3 5 (2.07%) SQL Server 2005
4 3 (1.24%) MySQL
4 3 (1.24%) PostgreSQL
5 1 (0.41%) MS Access
5 1 (0.41%) SQL Server 2000
5 1 (0.41%) SQL Server Reporting Services
Development Applications
1 1 (0.41%) VSS/SourceSafe
General
1 9 (3.73%) Finance
2 4 (1.66%) Telecoms
3 2 (0.83%) Banking
3 2 (0.83%) Retail
3 2 (0.83%) Marketing
4 1 (0.41%) Back Office
4 1 (0.41%) Investment Banking
4 1 (0.41%) Games
4 1 (0.41%) Automotive
4 1 (0.41%) Legal
4 1 (0.41%) Advertising
Libraries, Frameworks & Software Standards
1 2 (0.83%) LAMP
1 2 (0.83%) Application Packaging
2 1 (0.41%) Flash
2 1 (0.41%) .NET
2 1 (0.41%) HTML
2 1 (0.41%) ASP.NET
2 1 (0.41%) JSP
2 1 (0.41%) Web Services
2 1 (0.41%) Middleware
2 1 (0.41%) OLE
2 1 (0.41%) X-Windows
Miscellaneous
1 10 (4.15%) Management Information System
2 9 (3.73%) NHS
2 9 (3.73%) Clustering
3 8 (3.32%) Analytical Skills
3 8 (3.32%) Blackberry
4 7 (2.90%) Replication
5 5 (2.07%) PDA
6 3 (1.24%) Hedge funds
6 3 (1.24%) Thin Client
6 3 (1.24%) Fat Client
7 2 (0.83%) PKI
8 1 (0.41%) Private Cloud
8 1 (0.41%) Enterprise Storage
8 1 (0.41%) EqualLogic
8 1 (0.41%) FMCG
8 1 (0.41%) Telematics
8 1 (0.41%) Data Protection Act
8 1 (0.41%) Computer Science
8 1 (0.41%) Fixed Income
Operating Systems
1 195 (80.91%) Windows
2 125 (51.87%) Windows Server 2008
3 75 (31.12%) Windows Server 2003
4 74 (30.71%) Windows Server 2012
5 38 (15.77%) Windows 7
6 23 (9.54%) Windows XP
7 11 (4.56%) Windows 8
8 10 (4.15%) Linux
9 9 (3.73%) Windows 2000
10 6 (2.49%) Windows NT
11 5 (2.07%) Mac OS X
12 4 (1.66%) Windows Vista
12 4 (1.66%) Android
13 3 (1.24%) UNIX
13 3 (1.24%) CentOS
14 2 (0.83%) Ubuntu
14 2 (0.83%) Red Hat Enterprise Linux
14 2 (0.83%) Windows 2000 Server
14 2 (0.83%) Solaris
14 2 (0.83%) Oracle Linux
Processes & Methodologies
1 45 (18.67%) ITIL
2 14 (5.81%) Change Management
2 14 (5.81%) Configuration Management
3 11 (4.56%) Migration
3 11 (4.56%) Asset Management
4 9 (3.73%) Network Management
5 8 (3.32%) Problem Management
6 7 (2.90%) Project Management
7 6 (2.49%) Service Delivery
8 5 (2.07%) PRINCE2
9 4 (1.66%) Information Security
9 4 (1.66%) Incident Management
9 4 (1.66%) Performance Monitoring
9 4 (1.66%) Infrastructure Management
9 4 (1.66%) Mentoring
9 4 (1.66%) Coaching
10 3 (1.24%) Mobile Device Management
10 3 (1.24%) Continuous Improvement
10 3 (1.24%) Disaster Recovery
10 3 (1.24%) Security Management
Programming Languages
1 51 (21.16%) SQL
2 21 (8.71%) PowerShell
3 6 (2.49%) T-SQL
4 3 (1.24%) VBScript
5 1 (0.41%) VB
5 1 (0.41%) JavaScript
5 1 (0.41%) Shell Script
Qualifications
1 33 (13.69%) Microsoft Certification
2 30 (12.45%) MCSE
3 25 (10.37%) Security Cleared
4 17 (7.05%) Cisco Certification
4 17 (7.05%) SC Cleared
5 16 (6.64%) CCNA
5 16 (6.64%) MCP
6 15 (6.22%) MCITP
7 11 (4.56%) DV Cleared
8 8 (3.32%) CCNP
9 7 (2.90%) CCA
9 7 (2.90%) Citrix Certification
10 6 (2.49%) VMware Certified Professional (VCP)
10 6 (2.49%) CCEA
10 6 (2.49%) MCSA
11 5 (2.07%) MCTS
12 4 (1.66%) HND
13 3 (1.24%) Degree
14 2 (0.83%) ITIL Certification
15 1 (0.41%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 18 (7.47%) SLA
2 1 (0.41%) ISO/IEC 27001
System Software
1 161 (66.80%) Active Directory
2 65 (26.97%) VMware Infrastructure
3 32 (13.28%) Hyper-V
4 24 (9.96%) XenApp
5 19 (7.88%) vSphere
6 17 (7.05%) XenDesktop
7 9 (3.73%) VMware ESX
8 7 (2.90%) VMware Server
8 7 (2.90%) VMware ESXi
9 6 (2.49%) XenServer
10 4 (1.66%) VMware Workstation
10 4 (1.66%) Terminal Services
10 4 (1.66%) Forefront TMG
11 3 (1.24%) ISA Server
12 2 (0.83%) Microsoft App-V
13 1 (0.41%) BitLocker
13 1 (0.41%) vCloud
13 1 (0.41%) UAG
13 1 (0.41%) Firmware
13 1 (0.41%) DFS Replication
Systems Management
1 50 (20.75%) SCCM
2 22 (9.13%) SCOM
3 6 (2.49%) Backup Exec
4 5 (2.07%) NetBackup
5 4 (1.66%) SCVMM
5 4 (1.66%) WSUS
5 4 (1.66%) Systems Management Server (SMS)
6 3 (1.24%) ARCserve
7 2 (0.83%) Nagios
7 2 (0.83%) Hyperic
7 2 (0.83%) Forefront Identity Manager
7 2 (0.83%) FortiGate
8 1 (0.41%) Tivoli Endpoint Manager
8 1 (0.41%) vMotion
8 1 (0.41%) AirWatch
8 1 (0.41%) Symantec Endpoint Protection
8 1 (0.41%) SCDPM
8 1 (0.41%) PureDisk
8 1 (0.41%) Tivoli
8 1 (0.41%) Norton AntiVirus
Vendors
1 138 (57.26%) VMware
2 96 (39.83%) Microsoft
3 78 (32.37%) Citrix
4 42 (17.43%) Cisco
5 21 (8.71%) HP
6 14 (5.81%) Dell
7 11 (4.56%) NetApp
8 8 (3.32%) Lotus
9 7 (2.90%) EMC
10 6 (2.49%) Symantec
11 5 (2.07%) Sophos
11 5 (2.07%) CommVault
11 5 (2.07%) CheckPoint
12 4 (1.66%) Veeam
12 4 (1.66%) Oracle
12 4 (1.66%) Juniper
12 4 (1.66%) 3PAR
13 3 (1.24%) Avaya
13 3 (1.24%) Intel
13 3 (1.24%) IBM
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