The table below looks at the statistics for the 3rd Line Support Engineer role in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited 3rd Line Support Engineer in their job title over the 3 months to 5 March 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
5 Mar 2015
Same period 2014 Same period 2013
Third Line Support Engineer
Rank 470 480 436
Rank change year-on-year
+10 -44
Contract jobs requiring a 3rd Line Support Engineer 109 84 87
As % of all contract IT jobs located in the UK 0.21% 0.17% 0.20%
As % of the Job Titles category 0.23% 0.18% 0.21%
Number of daily rates quoted 61 43 40
Average daily rate
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of your Daily Rate
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£255 £235 £239
Average daily rate % change year-on-year
+8.51% -1.57%
90% offered a daily rate of more than £175 £162 £148
10% offered a daily rate of more than £325 £343 £339
UK excluding London average daily rate £250 £245 £228
% change year-on-year
+2.04% +7.69%
Number of hourly rates quoted 19 10 25
Average hourly rate £22.00 £22.00 £22.50
Average hourly rate % change year-on-year
- -2.22%
90% offered a hourly rate of more than £15.50 £21.00 £19.20
10% offered a hourly rate of more than £55.65 £27.95 £37.50
UK excluding London average hourly rate £20.50 £22.60 £22.00
% change year-on-year
-9.29% +2.72%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
47948 46300 40780
As % of all contract IT jobs located in the UK 92.44% 92.45% 92.60%
Number of daily rates quoted 29326 27479 23389
Average daily rate £400 £400 £395
Average daily rate % change year-on-year
- +1.26%
90% offered a daily rate of more than £242 £230 £238
10% offered a daily rate of more than £550 £550 £575
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 1820 1938 2165
Average hourly rate £17.50 £17.50 £17.50
90% offered a hourly rate of more than £11.00 £11.50 £10.50
10% offered a hourly rate of more than £41.65 £40.00 £40.00
UK excluding London average hourly rate £16.72 £17.00 £17.50
% change year-on-year
-1.64% -2.85%

3rd Line Support Engineer
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing 3rd Line Support Engineer in the job title within the UK as a proportion of the total demand within the Job Titles category.

3rd Line Support Engineer Jobs Demand Trend in the UK

3rd Line Support Engineer
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 3rd Line Support Engineer within the UK.

3rd Line Support Engineer Daily Rate Trend in the UK

3rd Line Support Engineer
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing 3rd Line Support Engineer within the UK over the 3 months to 5 March 2015.

3rd Line Support Engineer Daily Rate Histogram in the UK

3rd Line Support Engineer
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 3rd Line Support Engineer within the UK.

3rd Line Support Engineer Hourly Rate Trend in the UK

3rd Line Support Engineer
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing 3rd Line Support Engineer within the UK over the 3 months to 5 March 2015.

3rd Line Support Engineer Hourly Rate Histogram in the UK

3rd Line Support Engineer
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing 3rd Line Support Engineer within the UK over the 3 months to 5 March 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +10 102 £263 +11.70% 45
South East -19 27 £290 +11.53% 13
London -8 21 £265 +17.77% 17
South West +2 14 £225 -47.05% 6
East Midlands +9 12 £325 - 1
Nottingham -1 9 £325 -
Nottinghamshire -6 9 £325 -
Berkshire -9 8 £204 -21.53% 6
North West -14 8 £200 - 3
East of England +9 7 £200 -5.88% 1
Yorkshire -11 7 £275 +28.65% 3
City of London +8 6 £288 +36.90% 5
Reading 0 6 £204 -23.73% 3
Hampshire -14 6 £290 +23.40% 2
West Yorkshire - 6 £275 - 1
Wiltshire - 6 £250 - 1
Scotland -1 5 £195 -
West Midlands -3 5 £260 -42.22% 1
Surrey - 4 £375 - 3
Guildford - 4 £375 - 2
Birmingham 0 3 £295 -
Buckinghamshire -1 3 £244 - 1
Gloucestershire -10 3 £160 - 1
Halifax - 3 £275 -
Somerset -1 2 £238 - 1
Norfolk -4 2 - -
Manchester -8 2 £288 - 1
Leeds - 2 £275 - 1
Bracknell +3 1 - -
Cheshire +3 1 £230 - 1

3rd Line Support Engineer
Top 30 Related IT Skills

For the 6 months to 5 March 2015, IT contractor jobs within the UK that cited 3rd Line Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 3rd Line Support Engineer in their job title.

1 179 (82.49%) Windows
2 141 (64.98%) Active Directory
3 125 (57.60%) VMware
4 110 (50.69%) Windows Server 2008
5 85 (39.17%) Microsoft
6 79 (36.41%) MS Exchange
7 70 (32.26%) Citrix
8 69 (31.80%) Windows Server 2003
9 62 (28.57%) VMware Infrastructure
9 62 (28.57%) Windows Server 2012
10 43 (19.82%) SQL
11 42 (19.35%) Cisco
11 42 (19.35%) SCCM
12 41 (18.89%) ITIL
12 41 (18.89%) Windows 7
13 39 (17.97%) Exchange Server 2010
13 39 (17.97%) Firewall
14 36 (16.59%) Microsoft Certification
15 34 (15.67%) LAN
16 33 (15.21%) WAN
16 33 (15.21%) MCSE
16 33 (15.21%) SAN
17 32 (14.75%) SQL Server
18 29 (13.36%) MS Excel
19 26 (11.98%) Hyper-V
20 25 (11.52%) Windows XP
20 25 (11.52%) DNS
21 24 (11.06%) HP
22 23 (10.60%) Office 365
23 22 (10.14%) SharePoint

3rd Line Support Engineer
Top Related IT Skills by Category

For the 6 months to 5 March 2015, IT contractor jobs within the UK that cited 3rd Line Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 3rd Line Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 79 (36.41%) MS Exchange
2 39 (17.97%) Exchange Server 2010
3 22 (10.14%) SharePoint
4 20 (9.22%) Exchange Server 2003
5 18 (8.29%) Lync
6 17 (7.83%) Exchange Server 2007
7 15 (6.91%) IIS
8 14 (6.45%) Exchange Server 2013
9 7 (3.23%) Blackberry Enterprise Server
10 6 (2.76%) IBM Notes
11 3 (1.38%) Documentum
12 2 (0.92%) Exchange Server 2000
13 1 (0.46%) WorkSite
13 1 (0.46%) Apache
13 1 (0.46%) SharePoint 2013
Applications
1 29 (13.36%) MS Excel
2 20 (9.22%) MS Office
3 3 (1.38%) MS PowerPoint
4 1 (0.46%) PrintSoft PReS
Business Applications
1 2 (0.92%) Dynamics CRM
1 2 (0.92%) assyst
Cloud Services
1 23 (10.60%) Office 365
2 7 (3.23%) Microsoft Azure
3 1 (0.46%) SaaS
3 1 (0.46%) Cloud Computing
Communications & Networking
1 39 (17.97%) Firewall
2 34 (15.67%) LAN
3 33 (15.21%) WAN
3 33 (15.21%) SAN
4 25 (11.52%) DNS
5 20 (9.22%) DHCP
6 18 (8.29%) TCP/IP
6 18 (8.29%) VPN
7 13 (5.99%) VoIP
8 10 (4.61%) VLAN
9 9 (4.15%) Cisco ASA
10 7 (3.23%) Cisco IOS
10 7 (3.23%) MPLS
11 6 (2.76%) NAS
11 6 (2.76%) Wireless
12 5 (2.30%) Internet
13 3 (1.38%) Cisco PIX
13 3 (1.38%) Network Security
13 3 (1.38%) Cisco ISE
14 2 (0.92%) LDAP
Database & Business Intelligence
1 32 (14.75%) SQL Server
2 8 (3.69%) SQL Server 2008
3 5 (2.30%) SQL Server 2005
4 3 (1.38%) PostgreSQL
4 3 (1.38%) MySQL
5 1 (0.46%) SQL Server Reporting Services
5 1 (0.46%) SQL Server 2000
5 1 (0.46%) MS Access
Development Applications
1 1 (0.46%) VSS/SourceSafe
General
1 13 (5.99%) Finance
2 5 (2.30%) Telecoms
3 4 (1.84%) Banking
4 2 (0.92%) Legal
5 1 (0.46%) Multimedia
5 1 (0.46%) Investment Banking
5 1 (0.46%) Retail
5 1 (0.46%) Advertising
5 1 (0.46%) Automotive
5 1 (0.46%) Law
5 1 (0.46%) Games
5 1 (0.46%) Marketing
Libraries, Frameworks & Software Standards
1 2 (0.92%) Application Packaging
2 1 (0.46%) LAMP
2 1 (0.46%) OLE
2 1 (0.46%) ASP.NET
2 1 (0.46%) JSP
2 1 (0.46%) Web Services
2 1 (0.46%) HTML
2 1 (0.46%) .NET
2 1 (0.46%) Flash
Miscellaneous
1 12 (5.53%) Blackberry
2 11 (5.07%) Analytical Skills
3 10 (4.61%) Replication
4 9 (4.15%) Management Information System
5 7 (3.23%) NHS
6 4 (1.84%) PDA
6 4 (1.84%) Clustering
7 3 (1.38%) Computer Science
7 3 (1.38%) Hedge funds
8 2 (0.92%) Thin Client
8 2 (0.92%) Fat Client
8 2 (0.92%) Video Conferencing
9 1 (0.46%) Fixed Income
9 1 (0.46%) FMCG
9 1 (0.46%) Data Protection Act
9 1 (0.46%) EqualLogic
9 1 (0.46%) iPad
9 1 (0.46%) Enterprise Storage
Operating Systems
1 179 (82.49%) Windows
2 110 (50.69%) Windows Server 2008
3 69 (31.80%) Windows Server 2003
4 62 (28.57%) Windows Server 2012
5 41 (18.89%) Windows 7
6 25 (11.52%) Windows XP
7 15 (6.91%) Windows 8
8 9 (4.15%) Linux
9 6 (2.76%) Windows 2000
10 5 (2.30%) Mac OS X
11 4 (1.84%) Windows NT
11 4 (1.84%) Android
12 3 (1.38%) Windows Vista
12 3 (1.38%) UNIX
12 3 (1.38%) CentOS
13 2 (0.92%) Apple iOS
13 2 (0.92%) Oracle Linux
13 2 (0.92%) Mac OS
13 2 (0.92%) Red Hat Enterprise Linux
13 2 (0.92%) Ubuntu
Processes & Methodologies
1 41 (18.89%) ITIL
2 13 (5.99%) Configuration Management
2 13 (5.99%) Asset Management
3 9 (4.15%) Migration
3 9 (4.15%) Network Management
4 8 (3.69%) Change Management
5 7 (3.23%) Problem Management
5 7 (3.23%) Disaster Recovery
5 7 (3.23%) PRINCE2
6 6 (2.76%) Mentoring
6 6 (2.76%) Coaching
6 6 (2.76%) Project Management
6 6 (2.76%) Business Continuity
7 5 (2.30%) Information Security
7 5 (2.30%) Incident Management
8 4 (1.84%) Infrastructure Management
8 4 (1.84%) Quality Management
8 4 (1.84%) Agile Software Development
9 3 (1.38%) Service Delivery
9 3 (1.38%) Network Monitoring
Programming Languages
1 43 (19.82%) SQL
2 20 (9.22%) PowerShell
3 5 (2.30%) T-SQL
4 3 (1.38%) VBScript
4 3 (1.38%) VB
5 1 (0.46%) Shell Script
5 1 (0.46%) JavaScript
Qualifications
1 36 (16.59%) Microsoft Certification
2 33 (15.21%) MCSE
3 21 (9.68%) Security Cleared
4 15 (6.91%) MCITP
4 15 (6.91%) Cisco Certification
4 15 (6.91%) CCNA
5 14 (6.45%) MCP
6 13 (5.99%) SC Cleared
7 10 (4.61%) CCA
7 10 (4.61%) Citrix Certification
7 10 (4.61%) DV Cleared
8 8 (3.69%) VMware Certified Professional (VCP)
9 7 (3.23%) MCSA
10 6 (2.76%) CCEA
11 5 (2.30%) CCNP
12 4 (1.84%) VCP4
12 4 (1.84%) MCTS
13 3 (1.38%) Degree
14 2 (0.92%) HND
14 2 (0.92%) A+ Certification
Quality Assurance & Compliance
1 15 (6.91%) SLA
System Software
1 141 (64.98%) Active Directory
2 62 (28.57%) VMware Infrastructure
3 26 (11.98%) Hyper-V
4 20 (9.22%) XenApp
5 16 (7.37%) XenDesktop
6 11 (5.07%) vSphere
7 8 (3.69%) VMware Server
8 7 (3.23%) VMware ESXi
9 6 (2.76%) VMware ESX
10 5 (2.30%) XenServer
11 4 (1.84%) Forefront TMG
12 3 (1.38%) Microsoft App-V
12 3 (1.38%) VMware Workstation
12 3 (1.38%) Terminal Services
13 2 (0.92%) UAG
13 2 (0.92%) NLBS
13 2 (0.92%) Citrix Presentation Server
14 1 (0.46%) ISA Server
14 1 (0.46%) Firmware
14 1 (0.46%) DFS Replication
Systems Management
1 42 (19.35%) SCCM
2 19 (8.76%) SCOM
3 5 (2.30%) Backup Exec
4 4 (1.84%) Systems Management Server (SMS)
5 2 (0.92%) Tivoli Endpoint Manager
5 2 (0.92%) FortiGate
5 2 (0.92%) Hyperic
5 2 (0.92%) Norton AntiVirus
5 2 (0.92%) Nagios
5 2 (0.92%) ARCserve
5 2 (0.92%) NetBackup
6 1 (0.46%) Foglight
6 1 (0.46%) SCVMM
6 1 (0.46%) WMI
6 1 (0.46%) WSUS
6 1 (0.46%) OpenView Configuration Management
6 1 (0.46%) Symantec Endpoint Protection
6 1 (0.46%) SCDPM
6 1 (0.46%) PureDisk
Vendors
1 125 (57.60%) VMware
2 85 (39.17%) Microsoft
3 70 (32.26%) Citrix
4 42 (19.35%) Cisco
5 24 (11.06%) HP
6 12 (5.53%) NetApp
6 12 (5.53%) Dell
7 8 (3.69%) Lotus
8 7 (3.23%) Symantec
8 7 (3.23%) EMC
9 6 (2.76%) 3PAR
10 4 (1.84%) Veeam
10 4 (1.84%) SolarWinds
10 4 (1.84%) Adobe
10 4 (1.84%) CommVault
10 4 (1.84%) Juniper
10 4 (1.84%) CheckPoint
10 4 (1.84%) Tandberg
11 3 (1.38%) AppSense
11 3 (1.38%) Sophos
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