The table below looks at the statistics for the 3rd Line Support Engineer role in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited 3rd Line Support Engineer in their job title over the 3 months to 4 August 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
4 Aug 2015
Same period 2014 Same period 2013
Third Line Support Engineer
Rank 494 480 481
Rank change year-on-year
-14 +1
Contract jobs requiring a 3rd Line Support Engineer 128 120 95
As % of all contract IT jobs located in the UK 0.22% 0.22% 0.19%
As % of the Job Titles category 0.24% 0.24% 0.20%
Number of daily rates quoted 73 76 42
Average daily rate
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£275 £225 £275
Average daily rate % change year-on-year
+22.22% -18.18%
90% offered a daily rate of more than £194 £135 £191
10% offered a daily rate of more than £379 £341 £325
UK excluding London average daily rate £274 £220 £290
% change year-on-year
+24.43% -24.13%
Number of hourly rates quoted 14 6 12
Average hourly rate £20.80 £21.00 £24.25
Average hourly rate % change year-on-year
-0.95% -13.40%
90% offered a hourly rate of more than £19.03 £15.75 £20.05
10% offered a hourly rate of more than £36.30 £33.00 £27.50
UK excluding London average hourly rate £21.00 £19.50 £23.50
% change year-on-year
+7.69% -17.02%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
52654 50519 47353
As % of all contract IT jobs located in the UK 92.46% 92.44% 92.59%
Number of daily rates quoted 33449 30575 27767
Average daily rate £400 £400 £400
90% offered a daily rate of more than £250 £225 £230
10% offered a daily rate of more than £575 £550 £575
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 1936 1988 2122
Average hourly rate £16.83 £16.50 £17.50
Average hourly rate % change year-on-year
+1.96% -5.71%
90% offered a hourly rate of more than £11.00 £10.50 £11.00
10% offered a hourly rate of more than £42.50 £37.80 £40.00
UK excluding London average hourly rate £16.50 £16.50 £17.00
% change year-on-year
- -2.94%

3rd Line Support Engineer
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing 3rd Line Support Engineer in the job title within the UK as a proportion of the total demand within the Job Titles category.

3rd Line Support Engineer Jobs Demand Trend in the UK

3rd Line Support Engineer
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 3rd Line Support Engineer within the UK.

3rd Line Support Engineer Daily Rate Trend in the UK

3rd Line Support Engineer
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing 3rd Line Support Engineer within the UK over the 3 months to 4 August 2015.

3rd Line Support Engineer Daily Rate Histogram in the UK

3rd Line Support Engineer
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 3rd Line Support Engineer within the UK.

3rd Line Support Engineer Hourly Rate Trend in the UK

3rd Line Support Engineer
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing 3rd Line Support Engineer within the UK over the 3 months to 4 August 2015.

3rd Line Support Engineer Hourly Rate Histogram in the UK

3rd Line Support Engineer
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing 3rd Line Support Engineer within the UK over the 3 months to 4 August 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -11 123 £274 +21.66% 32
London +11 41 £281 -6.25% 13
South East -23 31 £300 +26.31% 6
North West -12 23 £278 +23.33% 4
Manchester +4 20 £288 +27.77% 2
South West +7 12 £225 -10.00% 3
West Midlands +4 8 £281 +29.31% 1
Berkshire 0 8 - -
Hampshire -5 8 £245 +3.15% 1
City of London -12 7 £193 -24.50% 3
Oxfordshire -17 7 - -
Reading -8 6 - -
Oxford -13 6 - -
Surrey -5 5 £288 +13.86% 1
Croydon -12 4 £325 -42.98%
East of England -26 4 £250 +31.57% 1
Somerset - 4 £225 -
Wiltshire - 4 - -
Swindon - 4 - -
Yorkshire -27 3 £200 +66.66% 1
Buckinghamshire - 3 £354 - 1
Bedfordshire +10 2 £300 +76.47%
Edinburgh +1 2 - -
South Wales +1 2 £400 +100.00%
Worcestershire -1 2 - -
Scotland -1 2 - -
Worcester -2 2 - -
Cambridge -4 2 £250 -41.17%
Wales -4 2 £400 +100.00%
Cambridgeshire -8 2 £250 +11.11% 1

3rd Line Support Engineer
Top 30 Related IT Skills

For the 6 months to 4 August 2015, IT contractor jobs within the UK that cited 3rd Line Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 3rd Line Support Engineer in their job title.

1 198 (78.88%) Windows
2 148 (58.96%) VMware
3 144 (57.37%) Active Directory
4 112 (44.62%) Windows Server 2008
5 110 (43.82%) MS Exchange
6 92 (36.65%) Microsoft
7 87 (34.66%) Citrix
8 71 (28.29%) Windows Server 2012
9 64 (25.50%) Windows Server 2003
10 61 (24.30%) Exchange Server 2010
11 51 (20.32%) SCCM
12 48 (19.12%) Hyper-V
12 48 (19.12%) VMware Infrastructure
12 48 (19.12%) Windows 7
13 43 (17.13%) SQL
14 41 (16.33%) SAN
15 39 (15.54%) ITIL
15 39 (15.54%) Cisco
16 38 (15.14%) XenApp
17 29 (11.55%) Firewall
18 28 (11.16%) MS Office
19 27 (10.76%) SQL Server
19 27 (10.76%) Exchange Server 2013
20 25 (9.96%) Office 365
20 25 (9.96%) PowerShell
20 25 (9.96%) LAN
21 24 (9.56%) WAN
21 24 (9.56%) Lync
21 24 (9.56%) SCOM
22 23 (9.16%) vSphere

3rd Line Support Engineer
Top Related IT Skills by Category

For the 6 months to 4 August 2015, IT contractor jobs within the UK that cited 3rd Line Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 3rd Line Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 110 (43.82%) MS Exchange
2 61 (24.30%) Exchange Server 2010
3 27 (10.76%) Exchange Server 2013
4 24 (9.56%) Lync
5 19 (7.57%) Exchange Server 2007
6 18 (7.17%) IIS
7 17 (6.77%) Exchange Server 2003
8 16 (6.37%) SharePoint
9 6 (2.39%) Blackberry Enterprise Server
10 5 (1.99%) SharePoint 2013
11 2 (0.80%) SharePoint 2010
12 1 (0.40%) TPMS
12 1 (0.40%) Office Communications Server
12 1 (0.40%) MS Project Server
12 1 (0.40%) JBoss
12 1 (0.40%) IBM Notes
12 1 (0.40%) BizTalk Server
Applications
1 28 (11.16%) MS Office
2 23 (9.16%) MS Excel
Business Applications
1 2 (0.80%) Remedy ITSM
2 1 (0.40%) Dynamics CRM
Cloud Services
1 25 (9.96%) Office 365
2 7 (2.79%) Microsoft Azure
3 2 (0.80%) Amazon AWS
3 2 (0.80%) PaaS
4 1 (0.40%) IaaS
Communications & Networking
1 41 (16.33%) SAN
2 29 (11.55%) Firewall
3 25 (9.96%) LAN
4 24 (9.56%) WAN
5 21 (8.37%) DNS
6 19 (7.57%) DHCP
7 12 (4.78%) VPN
8 11 (4.38%) VoIP
9 10 (3.98%) Wireless
9 10 (3.98%) Cisco ASA
10 9 (3.59%) Internet
11 7 (2.79%) TCP/IP
11 7 (2.79%) iSCSI
12 6 (2.39%) NAS
12 6 (2.39%) Network Security
13 5 (1.99%) Cisco IOS
14 4 (1.59%) Wi-Fi
15 3 (1.20%) MPLS
15 3 (1.20%) DSL
15 3 (1.20%) Cisco PIX
Database & Business Intelligence
1 27 (10.76%) SQL Server
2 6 (2.39%) SQL Server 2008
3 4 (1.59%) SQL Server 2005
4 2 (0.80%) Data Mining
4 2 (0.80%) Relational Database
5 1 (0.40%) MySQL
5 1 (0.40%) SQL Server Reporting Services
5 1 (0.40%) SQL Server Integration Services
General
1 15 (5.98%) Finance
2 9 (3.59%) Telecoms
3 3 (1.20%) Law
3 3 (1.20%) Retail
4 2 (0.80%) Banking
4 2 (0.80%) Aerospace
5 1 (0.40%) Automotive
5 1 (0.40%) Financial Institution
5 1 (0.40%) Back Office
5 1 (0.40%) Manufacturing
5 1 (0.40%) Advertising
5 1 (0.40%) Marketing
5 1 (0.40%) German Language
Libraries, Frameworks & Software Standards
1 5 (1.99%) Application Packaging
2 2 (0.80%) Middleware
3 1 (0.40%) X-Windows
3 1 (0.40%) LAMP
3 1 (0.40%) Web Services
Miscellaneous
1 13 (5.18%) Clustering
2 10 (3.98%) Replication
2 10 (3.98%) Data Centre
3 9 (3.59%) Blackberry
4 8 (3.19%) Management Information System
5 6 (2.39%) NHS
5 6 (2.39%) Thin Client
5 6 (2.39%) Fat Client
6 4 (1.59%) PKI
6 4 (1.59%) Analytical Skills
7 2 (0.80%) Computer Science
7 2 (0.80%) Enterprise Storage
7 2 (0.80%) EqualLogic
8 1 (0.40%) iPad
8 1 (0.40%) Hedge funds
8 1 (0.40%) Client/Server
8 1 (0.40%) FMCG
8 1 (0.40%) iPhone
8 1 (0.40%) Telematics
8 1 (0.40%) PDA
Operating Systems
1 198 (78.88%) Windows
2 112 (44.62%) Windows Server 2008
3 71 (28.29%) Windows Server 2012
4 64 (25.50%) Windows Server 2003
5 48 (19.12%) Windows 7
6 16 (6.37%) Windows XP
7 15 (5.98%) Linux
8 11 (4.38%) Windows 8
9 7 (2.79%) Windows 2000
10 5 (1.99%) Android
11 4 (1.59%) Windows NT
11 4 (1.59%) Windows 2000 Server
12 3 (1.20%) Red Hat Enterprise Linux
13 2 (0.80%) Mac OS X
14 1 (0.40%) UNIX
14 1 (0.40%) NetWare
14 1 (0.40%) HPUX
14 1 (0.40%) Solaris
14 1 (0.40%) SUSE
14 1 (0.40%) Windows Vista
Processes & Methodologies
1 39 (15.54%) ITIL
2 17 (6.77%) Change Management
3 12 (4.78%) Disaster Recovery
4 11 (4.38%) Problem Management
5 10 (3.98%) Migration
6 7 (2.79%) Service Delivery
6 7 (2.79%) Mobile Device Management
6 7 (2.79%) Performance Monitoring
7 6 (2.39%) Information Security
8 5 (1.99%) Project Management
8 5 (1.99%) Service Management
8 5 (1.99%) ITSM
8 5 (1.99%) Information Security Management
8 5 (1.99%) Security Management
8 5 (1.99%) Performance Management
8 5 (1.99%) ISMS
8 5 (1.99%) Data Protection
8 5 (1.99%) Root Cause Analysis
8 5 (1.99%) Performance Tuning
9 4 (1.59%) Software Deployment
Programming Languages
1 43 (17.13%) SQL
2 25 (9.96%) PowerShell
3 11 (4.38%) VBScript
4 10 (3.98%) VB
5 8 (3.19%) T-SQL
6 2 (0.80%) C
6 2 (0.80%) Shell Script
7 1 (0.40%) Python
7 1 (0.40%) JavaScript
Qualifications
1 22 (8.76%) Security Cleared
2 19 (7.57%) SC Cleared
3 17 (6.77%) Microsoft Certification
4 16 (6.37%) Cisco Certification
5 12 (4.78%) MCSE
5 12 (4.78%) CCNA
6 7 (2.79%) MCITP
7 6 (2.39%) MCP
8 5 (1.99%) CCNP
8 5 (1.99%) Degree
8 5 (1.99%) DV Cleared
9 4 (1.59%) HND
9 4 (1.59%) VMware Certified Professional (VCP)
9 4 (1.59%) MCSA
10 3 (1.20%) CCIE
10 3 (1.20%) CCA
10 3 (1.20%) Citrix Certification
11 2 (0.80%) MCTS
12 1 (0.40%) PRINCE2 Practitioner
12 1 (0.40%) AWS Certification
Quality Assurance & Compliance
1 14 (5.58%) SLA
2 7 (2.79%) ISO/IEC 27001
System Software
1 144 (57.37%) Active Directory
2 48 (19.12%) VMware Infrastructure
2 48 (19.12%) Hyper-V
3 38 (15.14%) XenApp
4 23 (9.16%) vSphere
5 15 (5.98%) VMware ESX
6 10 (3.98%) XenDesktop
7 7 (2.79%) VMware Workstation
8 5 (1.99%) Citrix Presentation Server
8 5 (1.99%) VMware ESXi
9 4 (1.59%) Terminal Services
10 3 (1.20%) Xen
10 3 (1.20%) NLBS
10 3 (1.20%) XenServer
10 3 (1.20%) Forefront TMG
11 2 (0.80%) vCloud
11 2 (0.80%) Microsoft App-V
11 2 (0.80%) ISA Server
12 1 (0.40%) Samba
12 1 (0.40%) MetaFrame
Systems Management
1 51 (20.32%) SCCM
2 24 (9.56%) SCOM
3 12 (4.78%) WSUS
4 10 (3.98%) Backup Exec
5 6 (2.39%) NetBackup
5 6 (2.39%) SCVMM
6 5 (1.99%) Forefront Identity Manager
7 4 (1.59%) AirWatch
7 4 (1.59%) HP Data Protector
7 4 (1.59%) Systems Management Server (SMS)
8 3 (1.20%) SCDPM
9 2 (0.80%) Tivoli
9 2 (0.80%) Nagios
9 2 (0.80%) ARCserve
10 1 (0.40%) ZENworks
10 1 (0.40%) Norton AntiVirus
10 1 (0.40%) DameWare
10 1 (0.40%) OpenView
10 1 (0.40%) OpenView Configuration Management
10 1 (0.40%) Symantec Enterprise Vault
Vendors
1 148 (58.96%) VMware
2 92 (36.65%) Microsoft
3 87 (34.66%) Citrix
4 39 (15.54%) Cisco
5 16 (6.37%) HP
5 16 (6.37%) Sophos
6 14 (5.58%) CheckPoint
7 9 (3.59%) Dell
8 7 (2.79%) NetApp
9 6 (2.39%) McAfee
10 5 (1.99%) Symantec
10 5 (1.99%) Veritas
10 5 (1.99%) Lotus
10 5 (1.99%) Avaya
11 4 (1.59%) CommVault
11 4 (1.59%) IBM
11 4 (1.59%) Veeam
11 4 (1.59%) F5
12 3 (1.20%) Polycom
12 3 (1.20%) Mitel
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