The statistics below represent IT contracts advertised across the UK that had 3rd Line Support Engineer featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 5 December 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
5 Dec 2016
Same period 2015 Same period 2014
Third Line Support Engineer
Rank 500 484 498
Rank change year-on-year
-16 +14
Contract jobs requiring a 3rd Line Support Engineer 127 155 153
As % of all contract IT jobs located in the UK 0.25% 0.28% 0.27%
As % of the Job Titles category 0.27% 0.30% 0.29%
Number of daily rates quoted 86 90 104
Median daily rate £269 £268 £275
Median daily rate % change year-on-year
+0.46% -2.72%
90% offered a daily rate of more than £166 £163 £200
10% offered a daily rate of more than £394 £388 £390
UK excluding London median daily rate £275 £253 £250
% change year-on-year
+8.91% +1.00%
Number of hourly rates quoted 10 10 12
Median hourly rate £17.50 £25.00 £26.00
Median hourly rate % change year-on-year
-30.00% -3.84%
90% offered a hourly rate of more than £16.29 £19.50 £17.28
10% offered a hourly rate of more than £29.00 £46.00 £32.25
UK excluding London median hourly rate £23.50 £25.00 £26.00
% change year-on-year
-6.00% -3.84%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
47494 51855 53478
As % of all contract IT jobs located in the UK 94.64% 94.80% 93.30%
Number of daily rates quoted 31084 33012 33811
Median daily rate £425 £413 £400
Median daily rate % change year-on-year
+3.03% +3.12%
90% offered a daily rate of more than £250 £260 £225
10% offered a daily rate of more than £600 £580 £575
UK excluding London median daily rate £398 £385 £375
% change year-on-year
+3.31% +2.66%
Number of hourly rates quoted 1664 2028 2194
Median hourly rate £16.50 £17.00 £16.00
Median hourly rate % change year-on-year
-2.94% +6.25%
90% offered a hourly rate of more than £11.00 £10.50 £10.50
10% offered a hourly rate of more than £44.00 £43.00 £37.00
UK excluding London median hourly rate £16.50 £17.00 £15.77
% change year-on-year
-2.94% +7.79%

3rd Line Support Engineer
Jobs Demand Trend

The demand trend of IT contracts that featured 3rd Line Support Engineer in the job title.

3rd Line Support Engineer Jobs Demand Trend in the UK

3rd Line Support Engineer
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 3rd Line Support Engineer within the UK.

3rd Line Support Engineer Daily Rate Trend in the UK

3rd Line Support Engineer
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing 3rd Line Support Engineer within the UK over the 3 months to 5 December 2016.

3rd Line Support Engineer Daily Rate Histogram in the UK

3rd Line Support Engineer
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 3rd Line Support Engineer within the UK.

3rd Line Support Engineer Hourly Rate Trend in the UK

3rd Line Support Engineer
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 3rd Line Support Engineer within the UK over the 3 months to 5 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -18 121 £275 +4.26% 38
London -2 47 £250 -21.56% 8
South East +13 36 £275 - 7
Berkshire +23 19 £275 -1.34% 2
Hampshire +18 12 £340 +13.33%
South West +5 12 £241 +37.85% 5
North West +3 9 £197 -21.20% 3
Newbury - 9 £275 -
Manchester +9 8 £197 -17.91% 1
Reading +8 6 £325 +16.59% 1
Southampton +7 5 £300 -
West Midlands -20 4 £330 +55.29% 4
North East -31 4 £275 -19.11% 1
Tyne and Wear -35 4 £275 -19.11% 1
Newcastle upon Tyne -36 4 £275 -19.11% 1
Edinburgh +19 3 £200 -
Yorkshire +12 3 £525 +64.70% 3
West Yorkshire +11 3 £525 +61.53%
East of England +6 3 £298 +25.26% 5
Scotland +6 3 £200 -30.43%
Portsmouth +1 3 £400 +77.77%
East Midlands -16 3 £200 -16.66% 2
Northern Ireland - 3 £175 -
County Antrim - 3 £175 -
Belfast - 3 £175 -
Bolton - 3 £197 -
Somerset +26 2 £273 - 1
Surrey +19 2 £425 +61.90% 2
Leeds +12 2 - -
City of London +3 2 £325 -35.00% 1

3rd Line Support Engineer Skill Set
Top 30 Related IT Skills

For the 6 months to 5 December 2016, 3rd Line Support Engineer contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads featuring 3rd Line Support Engineer in the job title.

1 186 (69.40%) Windows
2 147 (54.85%) VMware
3 144 (53.73%) Active Directory
4 132 (49.25%) Windows Server
5 123 (45.90%) Microsoft
6 78 (29.10%) DNS
7 75 (27.99%) Windows Server 2008
8 74 (27.61%) Citrix
9 66 (24.63%) MS Exchange
10 59 (22.01%) Cisco
10 59 (22.01%) SCCM
11 54 (20.15%) SQL
12 53 (19.78%) Firewall
13 51 (19.03%) Windows Server 2012
14 48 (17.91%) VMware Infrastructure
14 48 (17.91%) MS Office
14 48 (17.91%) ITIL
15 45 (16.79%) Windows 7
16 44 (16.42%) Office 365
17 43 (16.04%) Security Cleared
17 43 (16.04%) SAN
18 42 (15.67%) DHCP
19 40 (14.93%) Windows Server 2003
20 39 (14.55%) MS Excel
21 35 (13.06%) Incident Management
22 34 (12.69%) SC Cleared
23 33 (12.31%) Exchange Server 2010
23 33 (12.31%) Change Management
24 32 (11.94%) Microsoft Certification
24 32 (11.94%) XenApp

3rd Line Support Engineer Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 66 (24.63%) MS Exchange
2 33 (12.31%) Exchange Server 2010
3 20 (7.46%) SharePoint
4 16 (5.97%) Skype for Business
5 12 (4.48%) Exchange Server 2013
6 10 (3.73%) Exchange Server 2003
7 9 (3.36%) Exchange Server 2007
7 9 (3.36%) IIS
8 6 (2.24%) Blackberry Enterprise Server
9 3 (1.12%) Documentum
9 3 (1.12%) IBM Notes
10 2 (0.75%) WebLogic
11 1 (0.37%) Apache
11 1 (0.37%) BizTalk Server
11 1 (0.37%) Office Communications Server
11 1 (0.37%) Oracle HTTP Server
11 1 (0.37%) SharePoint 2010
11 1 (0.37%) SharePoint 2013
11 1 (0.37%) SharePoint Server
11 1 (0.37%) Tomcat
Applications
1 48 (17.91%) MS Office
2 39 (14.55%) MS Excel
3 5 (1.87%) MS Visio
4 3 (1.12%) MS PowerPoint
5 2 (0.75%) Spreadsheet
Business Applications
1 2 (0.75%) SAP Oil and Gas
Cloud Services
1 44 (16.42%) Office 365
2 18 (6.72%) Microsoft Azure
3 6 (2.24%) Amazon AWS
4 2 (0.75%) Amazon EC2
4 2 (0.75%) OneDrive
4 2 (0.75%) Yammer
5 1 (0.37%) Amazon S3
5 1 (0.37%) Azure Active Directory
5 1 (0.37%) Cloud Computing
5 1 (0.37%) IaaS
5 1 (0.37%) IBM Cloud
5 1 (0.37%) PaaS
5 1 (0.37%) SaaS
5 1 (0.37%) SoftLayer
5 1 (0.37%) Virtual Private Cloud
Communications & Networking
1 78 (29.10%) DNS
2 53 (19.78%) Firewall
3 43 (16.04%) SAN
4 42 (15.67%) DHCP
5 30 (11.19%) LAN
6 27 (10.07%) TCP/IP
7 26 (9.70%) WAN
8 25 (9.33%) LDAP
9 15 (5.60%) Wireless
10 14 (5.22%) Internet
10 14 (5.22%) Skype
11 13 (4.85%) NAS
12 10 (3.73%) Network Security
12 10 (3.73%) VPN
13 8 (2.99%) VLAN
14 7 (2.61%) Cisco ASA
15 6 (2.24%) Remote Desktop
15 6 (2.24%) VoIP
16 5 (1.87%) Wi-Fi
17 4 (1.49%) Intranet
Database & Business Intelligence
1 31 (11.57%) SQL Server
2 6 (2.24%) SQL Server 2008
3 4 (1.49%) SQL Server 2012
4 3 (1.12%) SQL Server 2005
5 2 (0.75%) MS Access
5 2 (0.75%) SQL Server 2000
6 1 (0.37%) BusinessObjects
6 1 (0.37%) Crystal Reports
6 1 (0.37%) MySQL
6 1 (0.37%) OLAP
6 1 (0.37%) Oracle Database
Development Applications
1 2 (0.75%) Metasploit
2 1 (0.37%) MSI
General
1 22 (8.21%) Finance
2 9 (3.36%) Telecoms
3 7 (2.61%) Back Office
4 4 (1.49%) Local Government
5 3 (1.12%) Banking
5 3 (1.12%) Financial Institution
5 3 (1.12%) Front Office
5 3 (1.12%) Retail
6 2 (0.75%) Advertising
6 2 (0.75%) Electronics
6 2 (0.75%) Manufacturing
6 2 (0.75%) Marketing
7 1 (0.37%) Billing
7 1 (0.37%) Investment Banking
7 1 (0.37%) Law
7 1 (0.37%) Legal
7 1 (0.37%) Retail Banking
Libraries, Frameworks & Software Standards
1 8 (2.99%) MSMQ
1 8 (2.99%) RabbitMQ
2 1 (0.37%) .NET
2 1 (0.37%) 802.1X
2 1 (0.37%) Software Packaging
Miscellaneous
1 19 (7.09%) Blackberry
2 15 (5.60%) Data Centre
3 11 (4.10%) Clustering
4 7 (2.61%) Smartphone
5 5 (1.87%) Analytical Skills
5 5 (1.87%) Client/Server
5 5 (1.87%) iPhone
5 5 (1.87%) NHS
5 5 (1.87%) PDA
5 5 (1.87%) Virtual Team
6 4 (1.49%) Hedge funds
6 4 (1.49%) Management Information System
6 4 (1.49%) VCE vBlock
7 3 (1.12%) Driving Licence
7 3 (1.12%) EMC VNX
7 3 (1.12%) Fat Client
7 3 (1.12%) Statistics
7 3 (1.12%) Thin Client
8 2 (0.75%) EMC VMAX
8 2 (0.75%) Replication
Operating Systems
1 186 (69.40%) Windows
2 132 (49.25%) Windows Server
3 75 (27.99%) Windows Server 2008
4 51 (19.03%) Windows Server 2012
5 45 (16.79%) Windows 7
6 40 (14.93%) Windows Server 2003
7 29 (10.82%) Solaris
8 26 (9.70%) Windows 10
9 22 (8.21%) Linux
9 22 (8.21%) Windows XP
10 18 (6.72%) Windows 8
11 8 (2.99%) Apple iOS
12 5 (1.87%) CentOS
13 4 (1.49%) Android
13 4 (1.49%) Ubuntu
14 3 (1.12%) Mac OS
14 3 (1.12%) Red Hat Enterprise Linux
14 3 (1.12%) Unix
15 1 (0.37%) AIX
15 1 (0.37%) Data ONTAP
Processes & Methodologies
1 48 (17.91%) ITIL
2 35 (13.06%) Incident Management
3 33 (12.31%) Change Management
4 26 (9.70%) Performance Monitoring
5 13 (4.85%) Migration
6 12 (4.48%) Load Balancing
7 11 (4.10%) Problem Management
8 8 (2.99%) Patch Management
8 8 (2.99%) Project Management
9 7 (2.61%) Disaster Recovery
9 7 (2.61%) Server Building
10 6 (2.24%) Service Delivery
10 6 (2.24%) Time Management
11 5 (1.87%) Capacity Planning
11 5 (1.87%) ITIL V3
11 5 (1.87%) Mobile Device Management
11 5 (1.87%) Root Cause Analysis
11 5 (1.87%) Software Deployment
12 4 (1.49%) Kalman Filter
12 4 (1.49%) Server Patching
Programming Languages
1 54 (20.15%) SQL
2 31 (11.57%) Java
3 29 (10.82%) PowerShell
4 3 (1.12%) Python
4 3 (1.12%) T-SQL
5 2 (0.75%) Bash Shell
5 2 (0.75%) Perl
5 2 (0.75%) VBScript
6 1 (0.37%) C
6 1 (0.37%) C#
6 1 (0.37%) JavaScript
6 1 (0.37%) PHP
6 1 (0.37%) R
6 1 (0.37%) VB
6 1 (0.37%) VBA
Qualifications
1 43 (16.04%) Security Cleared
2 34 (12.69%) SC Cleared
3 32 (11.94%) Microsoft Certification
4 25 (9.33%) Cisco Certification
5 22 (8.21%) MCSE
6 19 (7.09%) CCNA
7 14 (5.22%) CCNP
8 10 (3.73%) Degree
8 10 (3.73%) DV Cleared
8 10 (3.73%) VMware Certified Professional (VCP)
9 9 (3.36%) MCP
10 8 (2.99%) BPSS Clearance
11 7 (2.61%) MCSA
12 5 (1.87%) A+ Certification
13 4 (1.49%) CCIE
13 4 (1.49%) ITIL Certification
13 4 (1.49%) MCTS
14 3 (1.12%) ACHDS
14 3 (1.12%) ACTC
14 3 (1.12%) MCDST
Quality Assurance & Compliance
1 12 (4.48%) SLA
2 6 (2.24%) Disclosure Scotland
3 2 (0.75%) ISO/IEC 27001
4 1 (0.37%) PCI DSS
System Software
1 144 (53.73%) Active Directory
2 48 (17.91%) VMware Infrastructure
3 32 (11.94%) XenApp
4 27 (10.07%) Hyper-V
5 15 (5.60%) vSphere
6 11 (4.10%) VMware ESX
6 11 (4.10%) XenDesktop
7 10 (3.73%) XenServer
8 8 (2.99%) VMware Server
9 7 (2.61%) Microsoft App-V
10 6 (2.24%) VMware ESXi
11 5 (1.87%) Virtual Servers
12 3 (1.12%) DFS Replication
12 3 (1.12%) UAG
12 3 (1.12%) VMware Workstation
13 2 (0.75%) NFS
13 2 (0.75%) Xen
14 1 (0.37%) Microsoft Virtual Server
14 1 (0.37%) Postfix
14 1 (0.37%) vCloud
Systems Management
1 59 (22.01%) SCCM
2 9 (3.36%) SCOM
3 7 (2.61%) Microsoft Clustering
3 7 (2.61%) WSUS
4 6 (2.24%) NetBackup
5 5 (1.87%) FortiGate
6 4 (1.49%) Backup Exec
6 4 (1.49%) Nagios
7 3 (1.12%) Netcool
7 3 (1.12%) OpenView Configuration Management
8 2 (0.75%) Grafana
8 2 (0.75%) PowerCLI
8 2 (0.75%) Puppet
8 2 (0.75%) SmoothWall
8 2 (0.75%) Tivoli Storage Manager
8 2 (0.75%) Veritas Storage Foundation
9 1 (0.37%) Failover Clustering
9 1 (0.37%) McAfee ePO
9 1 (0.37%) ServiceCenter
9 1 (0.37%) Symantec Enterprise Vault
Vendors
1 147 (54.85%) VMware
2 123 (45.90%) Microsoft
3 74 (27.61%) Citrix
4 59 (22.01%) Cisco
5 20 (7.46%) HP
6 17 (6.34%) NetApp
7 15 (5.60%) EMC
8 14 (5.22%) Dell
9 8 (2.99%) AppSense
9 8 (2.99%) Oracle
10 7 (2.61%) CheckPoint
10 7 (2.61%) IBM
11 6 (2.24%) Veeam
12 5 (1.87%) Canon
12 5 (1.87%) Intel Security
12 5 (1.87%) Juniper
12 5 (1.87%) Mitel
12 5 (1.87%) Palo Alto
12 5 (1.87%) Symantec
13 4 (1.49%) Veritas
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