The table below looks at the statistics for the 3rd Line Support Engineer role in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited 3rd Line Support Engineer in their job title over the 3 months to 29 May 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
29 May 2015
Same period 2014 Same period 2013
Third Line Support Engineer
Rank 471 490 446
Rank change year-on-year
+19 -44
Contract jobs requiring a 3rd Line Support Engineer 125 105 108
As % of all contract IT jobs located in the UK 0.23% 0.20% 0.23%
As % of the Job Titles category 0.25% 0.21% 0.25%
Number of daily rates quoted 78 56 50
Average daily rate
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of your Daily Rate
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£250 £211 £295
Average daily rate % change year-on-year
+18.34% -28.38%
90% offered a daily rate of more than £190 £135 £238
10% offered a daily rate of more than £335 £325 £350
UK excluding London average daily rate £250 £208 £300
% change year-on-year
+20.48% -30.83%
Number of hourly rates quoted 17 17 20
Average hourly rate £22.75 £21.00 £26.00
Average hourly rate % change year-on-year
+8.33% -19.23%
90% offered a hourly rate of more than £18.70 £16.80 £20.35
10% offered a hourly rate of more than £40.00 £22.50 £135.00
UK excluding London average hourly rate £23.50 £21.00 £27.50
% change year-on-year
+11.90% -23.63%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
49251 48960 43769
As % of all contract IT jobs located in the UK 92.35% 92.49% 92.44%
Number of daily rates quoted 30638 30338 25166
Average daily rate £400 £390 £400
Average daily rate % change year-on-year
+2.56% -2.50%
90% offered a daily rate of more than £250 £230 £240
10% offered a daily rate of more than £575 £550 £575
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 1929 1993 2147
Average hourly rate £16.50 £17.00 £18.27
Average hourly rate % change year-on-year
-2.94% -6.92%
90% offered a hourly rate of more than £11.00 £10.50 £11.13
10% offered a hourly rate of more than £40.80 £40.00 £41.50
UK excluding London average hourly rate £16.16 £16.50 £17.50
% change year-on-year
-2.06% -5.71%

3rd Line Support Engineer
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing 3rd Line Support Engineer in the job title within the UK as a proportion of the total demand within the Job Titles category.

3rd Line Support Engineer Jobs Demand Trend in the UK

3rd Line Support Engineer
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 3rd Line Support Engineer within the UK.

3rd Line Support Engineer Daily Rate Trend in the UK

3rd Line Support Engineer
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing 3rd Line Support Engineer within the UK over the 3 months to 29 May 2015.

3rd Line Support Engineer Daily Rate Histogram in the UK

3rd Line Support Engineer
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 3rd Line Support Engineer within the UK.

3rd Line Support Engineer Hourly Rate Trend in the UK

3rd Line Support Engineer
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing 3rd Line Support Engineer within the UK over the 3 months to 29 May 2015.

3rd Line Support Engineer Hourly Rate Histogram in the UK

3rd Line Support Engineer
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing 3rd Line Support Engineer within the UK over the 3 months to 29 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -2 124 £250 +15.60% 40
South East +3 36 £275 +10.00% 11
London +8 32 £250 +5.26% 8
North West -7 16 £225 +15.38% 10
Manchester +5 12 £263 - 6
West Midlands -7 11 £288 +39.39% 1
East of England -7 11 £250 +31.57%
East Midlands +3 9 £305 +46.98%
South West +19 8 £225 -2.17% 10
Surrey +18 7 £275 - 1
West Sussex -16 7 £295 -11.94% 1
City of London +10 5 £223 -26.44%
Buckinghamshire +7 5 £250 +2.56%
Nottingham -1 5 £285 -
East Sussex -8 5 - - 1
Nottinghamshire -8 5 £285 +37.34%
Somerset - 5 £225 - 3
Bedfordshire +9 4 £130 -35.00%
Ipswich +9 4 £225 +12.50%
Milton Keynes +6 4 £329 +31.40%
Suffolk +4 4 £225 +34.32%
Lewes -1 4 - -
Berkshire -3 4 - - 4
Hampshire -4 4 £238 +106.52% 1
Guildford - 4 £275 - 1
Worcester +9 3 - -
Worcestershire +3 3 - -
Yorkshire -17 3 £200 -
Oxfordshire - 3 £150 - 1
Northamptonshire - 3 £420 -

3rd Line Support Engineer
Top 30 Related IT Skills

For the 6 months to 29 May 2015, IT contractor jobs within the UK that cited 3rd Line Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 3rd Line Support Engineer in their job title.

1 188 (78.99%) Windows
2 162 (68.07%) Active Directory
3 140 (58.82%) VMware
4 118 (49.58%) Windows Server 2008
5 100 (42.02%) Microsoft
5 100 (42.02%) MS Exchange
6 80 (33.61%) Citrix
7 77 (32.35%) Windows Server 2003
8 70 (29.41%) Windows Server 2012
9 54 (22.69%) VMware Infrastructure
10 53 (22.27%) Exchange Server 2010
11 50 (21.01%) SCCM
12 45 (18.91%) SQL
13 41 (17.23%) ITIL
14 40 (16.81%) Hyper-V
15 37 (15.55%) SAN
16 36 (15.13%) Cisco
17 34 (14.29%) SQL Server
18 32 (13.45%) Firewall
19 30 (12.61%) Windows 7
20 29 (12.18%) XenApp
21 26 (10.92%) DNS
21 26 (10.92%) Microsoft Certification
22 25 (10.50%) MS Excel
22 25 (10.50%) Office 365
22 25 (10.50%) Exchange Server 2013
23 24 (10.08%) MS Office
23 24 (10.08%) Security Cleared
24 23 (9.66%) vSphere
24 23 (9.66%) MCSE

3rd Line Support Engineer
Top Related IT Skills by Category

For the 6 months to 29 May 2015, IT contractor jobs within the UK that cited 3rd Line Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 3rd Line Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 100 (42.02%) MS Exchange
2 53 (22.27%) Exchange Server 2010
3 25 (10.50%) Exchange Server 2013
4 23 (9.66%) Lync
5 22 (9.24%) Exchange Server 2003
6 21 (8.82%) SharePoint
7 19 (7.98%) IIS
8 16 (6.72%) Exchange Server 2007
9 5 (2.10%) IBM Notes
10 3 (1.26%) Blackberry Enterprise Server
10 3 (1.26%) Documentum
11 2 (0.84%) SharePoint 2013
11 2 (0.84%) SharePoint 2010
12 1 (0.42%) Office Communications Server
12 1 (0.42%) MS Project Server
12 1 (0.42%) BizTalk Server
12 1 (0.42%) JBoss
Applications
1 25 (10.50%) MS Excel
2 24 (10.08%) MS Office
Business Applications
1 1 (0.42%) Dynamics CRM
1 1 (0.42%) assyst
Cloud Services
1 25 (10.50%) Office 365
2 6 (2.52%) Microsoft Azure
3 1 (0.42%) Cloud Computing
3 1 (0.42%) Amazon AWS
3 1 (0.42%) SaaS
3 1 (0.42%) PaaS
Communications & Networking
1 37 (15.55%) SAN
2 32 (13.45%) Firewall
3 26 (10.92%) DNS
4 22 (9.24%) LAN
4 22 (9.24%) WAN
5 21 (8.82%) DHCP
6 16 (6.72%) VPN
7 12 (5.04%) Internet
8 11 (4.62%) VoIP
9 10 (4.20%) TCP/IP
10 8 (3.36%) Wireless
10 8 (3.36%) Cisco ASA
11 7 (2.94%) VLAN
11 7 (2.94%) iSCSI
12 6 (2.52%) Network Security
12 6 (2.52%) Cisco IOS
13 5 (2.10%) NAS
14 3 (1.26%) Cisco ISE
14 3 (1.26%) Cisco PIX
14 3 (1.26%) Wi-Fi
Database & Business Intelligence
1 34 (14.29%) SQL Server
2 9 (3.78%) SQL Server 2008
3 5 (2.10%) SQL Server 2005
4 4 (1.68%) MySQL
5 3 (1.26%) PostgreSQL
6 1 (0.42%) SQL Server Integration Services
6 1 (0.42%) SQL Server Reporting Services
6 1 (0.42%) SQL Server 2000
Development Applications
1 1 (0.42%) VSS/SourceSafe
General
1 10 (4.20%) Finance
2 6 (2.52%) Telecoms
3 3 (1.26%) Retail
4 1 (0.42%) Marketing
4 1 (0.42%) Back Office
4 1 (0.42%) Automotive
4 1 (0.42%) Legal
4 1 (0.42%) Advertising
Libraries, Frameworks & Software Standards
1 2 (0.84%) LAMP
2 1 (0.42%) Application Packaging
2 1 (0.42%) Middleware
2 1 (0.42%) X-Windows
2 1 (0.42%) HTML
2 1 (0.42%) .NET
2 1 (0.42%) ASP.NET
2 1 (0.42%) JSP
Miscellaneous
1 12 (5.04%) Data Centre
2 11 (4.62%) Management Information System
3 10 (4.20%) Clustering
4 8 (3.36%) NHS
4 8 (3.36%) Replication
5 6 (2.52%) Blackberry
5 6 (2.52%) Analytical Skills
6 5 (2.10%) Fat Client
6 5 (2.10%) Thin Client
7 4 (1.68%) PDA
7 4 (1.68%) PKI
8 3 (1.26%) Hedge funds
9 1 (0.42%) EqualLogic
9 1 (0.42%) Enterprise Storage
9 1 (0.42%) Telematics
9 1 (0.42%) FMCG
9 1 (0.42%) Data Protection Act
9 1 (0.42%) Computer Science
9 1 (0.42%) Client/Server
Operating Systems
1 188 (78.99%) Windows
2 118 (49.58%) Windows Server 2008
3 77 (32.35%) Windows Server 2003
4 70 (29.41%) Windows Server 2012
5 30 (12.61%) Windows 7
6 16 (6.72%) Windows XP
7 12 (5.04%) Linux
8 10 (4.20%) Windows 2000
9 8 (3.36%) Windows 8
10 6 (2.52%) Windows NT
11 4 (1.68%) Windows 2000 Server
12 3 (1.26%) CentOS
12 3 (1.26%) Red Hat Enterprise Linux
12 3 (1.26%) Android
12 3 (1.26%) Mac OS X
13 2 (0.84%) Ubuntu
13 2 (0.84%) Oracle Linux
14 1 (0.42%) Windows Vista
14 1 (0.42%) UNIX
14 1 (0.42%) HPUX
Processes & Methodologies
1 41 (17.23%) ITIL
2 15 (6.30%) Change Management
3 10 (4.20%) Configuration Management
4 9 (3.78%) Migration
5 8 (3.36%) Disaster Recovery
6 7 (2.94%) Mobile Device Management
6 7 (2.94%) Security Management
6 7 (2.94%) Asset Management
6 7 (2.94%) Problem Management
7 6 (2.52%) Service Delivery
7 6 (2.52%) Performance Monitoring
7 6 (2.52%) Network Management
8 5 (2.10%) Patch Management
8 5 (2.10%) Information Security
8 5 (2.10%) ISMS
8 5 (2.10%) Information Security Management
8 5 (2.10%) Project Management
9 4 (1.68%) Incident Management
9 4 (1.68%) Infrastructure Management
9 4 (1.68%) Software Deployment
Programming Languages
1 45 (18.91%) SQL
2 18 (7.56%) PowerShell
3 7 (2.94%) T-SQL
4 4 (1.68%) VBScript
5 3 (1.26%) VB
6 2 (0.84%) JavaScript
Qualifications
1 26 (10.92%) Microsoft Certification
2 24 (10.08%) Security Cleared
3 23 (9.66%) MCSE
4 19 (7.98%) Cisco Certification
4 19 (7.98%) SC Cleared
5 16 (6.72%) CCNA
6 12 (5.04%) MCITP
6 12 (5.04%) MCP
7 9 (3.78%) DV Cleared
7 9 (3.78%) CCNP
8 6 (2.52%) HND
8 6 (2.52%) CCA
8 6 (2.52%) Citrix Certification
9 5 (2.10%) MCTS
9 5 (2.10%) CCEA
9 5 (2.10%) MCSA
10 4 (1.68%) VMware Certified Professional (VCP)
11 3 (1.26%) Degree
12 2 (0.84%) CCIE
12 2 (0.84%) ITIL Certification
Quality Assurance & Compliance
1 17 (7.14%) SLA
2 6 (2.52%) ISO/IEC 27001
System Software
1 162 (68.07%) Active Directory
2 54 (22.69%) VMware Infrastructure
3 40 (16.81%) Hyper-V
4 29 (12.18%) XenApp
5 23 (9.66%) vSphere
6 15 (6.30%) XenDesktop
7 13 (5.46%) VMware ESX
8 6 (2.52%) VMware ESXi
9 5 (2.10%) XenServer
9 5 (2.10%) VMware Server
10 3 (1.26%) VMware Workstation
10 3 (1.26%) Citrix Presentation Server
10 3 (1.26%) Terminal Services
11 2 (0.84%) ISA Server
11 2 (0.84%) Forefront TMG
12 1 (0.42%) vCloud
12 1 (0.42%) UAG
12 1 (0.42%) BitLocker
12 1 (0.42%) Microsoft App-V
12 1 (0.42%) Xen
Systems Management
1 50 (21.01%) SCCM
2 22 (9.24%) SCOM
3 8 (3.36%) WSUS
3 8 (3.36%) Backup Exec
4 7 (2.94%) NetBackup
5 5 (2.10%) Forefront Identity Manager
5 5 (2.10%) SCVMM
6 4 (1.68%) Systems Management Server (SMS)
7 3 (1.26%) ARCserve
8 2 (0.84%) Nagios
8 2 (0.84%) HP Data Protector
8 2 (0.84%) AirWatch
8 2 (0.84%) Hyperic
9 1 (0.42%) PureDisk
9 1 (0.42%) Tivoli Endpoint Manager
9 1 (0.42%) FortiGate
9 1 (0.42%) vMotion
9 1 (0.42%) SCDPM
9 1 (0.42%) WMI
9 1 (0.42%) OVSD
Vendors
1 140 (58.82%) VMware
2 100 (42.02%) Microsoft
3 80 (33.61%) Citrix
4 36 (15.13%) Cisco
5 19 (7.98%) HP
6 12 (5.04%) Dell
7 9 (3.78%) Sophos
7 9 (3.78%) Lotus
8 7 (2.94%) EMC
9 6 (2.52%) CheckPoint
10 5 (2.10%) Veeam
10 5 (2.10%) NetApp
11 4 (1.68%) Oracle
11 4 (1.68%) Veritas
11 4 (1.68%) CommVault
11 4 (1.68%) Red Hat
11 4 (1.68%) Symantec
12 3 (1.26%) Riverbed
12 3 (1.26%) Intel
12 3 (1.26%) Avaya
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