The statistics below represent IT contracts advertised across the UK that had 3rd Line Support Engineer featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 21 February 2017 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
21 Feb 2017
Same period 2016 Same period 2015
Third Line Support Engineer
UK
Rank 508 453 462
Rank change year-on-year
-55 +9
Contract jobs requiring a 3rd Line Support Engineer 88 173 158
As % of all contract IT jobs located in the UK 0.19% 0.34% 0.31%
As % of the Job Titles category 0.20% 0.36% 0.32%
Number of daily rates quoted 60 100 90
Median daily rate £250 £268 £275
Median daily rate % change year-on-year
-6.54% -2.72%
90% offered a daily rate of more than £199 £175 £200
10% offered a daily rate of more than £400 £353 £370
UK excluding London median daily rate £250 £250 £250
Number of hourly rates quoted 3 9 25
Median hourly rate £21.00 £25.50 £25.00
Median hourly rate % change year-on-year
-17.64% +2.00%
UK excluding London median hourly rate £21.00 £25.50 £24.38
% change year-on-year
-17.64% +4.61%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
42939 48598 48934
As % of all contract IT jobs located in the UK 94.70% 94.99% 94.80%
Number of daily rates quoted 28014 31275 30245
Median daily rate £425 £415 £400
Median daily rate % change year-on-year
+2.40% +3.75%
90% offered a daily rate of more than £250 £260 £240
10% offered a daily rate of more than £600 £575 £563
UK excluding London median daily rate £400 £380 £375
% change year-on-year
+5.26% +1.33%
Number of hourly rates quoted 1573 1632 1895
Median hourly rate £18.00 £17.50 £17.50
Median hourly rate % change year-on-year
+2.85% -
90% offered a hourly rate of more than £11.17 £11.00 £11.00
10% offered a hourly rate of more than £47.00 £50.00 £40.60
UK excluding London median hourly rate £17.50 £18.00 £16.75
% change year-on-year
-2.77% +7.46%

3rd Line Support Engineer
Jobs Demand Trend

The demand trend of IT contracts that featured 3rd Line Support Engineer in the job title.

3rd Line Support Engineer Jobs Demand Trend in the UK

3rd Line Support Engineer
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 3rd Line Support Engineer within the UK.

3rd Line Support Engineer Daily Rate Trend in the UK

3rd Line Support Engineer
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing 3rd Line Support Engineer within the UK over the 3 months to 21 February 2017.

3rd Line Support Engineer Daily Rate Histogram in the UK

3rd Line Support Engineer
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 3rd Line Support Engineer within the UK.

3rd Line Support Engineer Hourly Rate Trend in the UK

3rd Line Support Engineer
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 3rd Line Support Engineer within the UK over the 3 months to 21 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -45 88 £250 -9.09% 37
London -13 33 £268 -10.08% 10
South East -3 21 £300 +15.38% 8
East Midlands +2 10 £200 -17.94% 1
Northamptonshire +3 9 £200 -15.78%
Northampton 0 9 £200 -15.78%
Berkshire +14 7 £300 +19.40% 4
Hampshire +6 7 £425 +42.85% 1
East of England +2 7 £300 +26.31% 3
West Midlands -3 5 £225 -30.76% 4
North West +22 4 - - 7
Reading +9 4 £325 +62.50% 2
Yorkshire +1 4 £285 +14.00% 1
South West -11 4 £273 +60.29% 2
Cheshire +24 3 - - 3
West Yorkshire +13 3 £285 +14.00% 1
Hertfordshire 0 3 £300 +33.33% 1
City of London -4 3 £275 +11.11% 4
Suffolk - 3 £219 -
Oxford +4 2 £225 -10.00% 1
Southampton +3 2 £245 -10.90%
Leeds 0 2 £350 +40.00% 1
Bracknell 0 2 - -
Somerset 0 2 £273 -
Portsmouth -5 2 £450 +100.00%
Birmingham -5 2 £238 -26.92% 1
Oxfordshire -6 2 £225 -10.00% 1
Bath - 2 £273 -
Crawley - 2 £400 - 1
Chester - 2 - - 1

3rd Line Support Engineer Skill Set
Top 30 Related IT Skills

For the 6 months to 21 February 2017, 3rd Line Support Engineer contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads featuring 3rd Line Support Engineer in the job title.

1 162 (76.06%) Windows
2 108 (50.70%) VMware
3 102 (47.89%) Windows Server
4 100 (46.95%) Active Directory
5 80 (37.56%) Microsoft
6 61 (28.64%) Citrix
7 56 (26.29%) SCCM
8 49 (23.00%) Windows Server 2008
9 44 (20.66%) DNS
10 40 (18.78%) Firewall
11 39 (18.31%) Cisco
11 39 (18.31%) MS Exchange
11 39 (18.31%) Windows Server 2012
12 38 (17.84%) Windows 7
13 35 (16.43%) VMware Infrastructure
13 35 (16.43%) ITIL
14 34 (15.96%) SQL
14 34 (15.96%) Office 365
15 32 (15.02%) MS Office
16 31 (14.55%) Windows 10
17 28 (13.15%) Security Cleared
18 27 (12.68%) SAN
19 26 (12.21%) Finance
20 25 (11.74%) Windows Server 2003
21 24 (11.27%) MS Excel
21 24 (11.27%) XenApp
21 24 (11.27%) Hyper-V
22 21 (9.86%) PowerShell
22 21 (9.86%) Exchange Server 2010
22 21 (9.86%) SQL Server

3rd Line Support Engineer Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 39 (18.31%) MS Exchange
2 21 (9.86%) Exchange Server 2010
3 15 (7.04%) SharePoint
4 13 (6.10%) Skype for Business
5 9 (4.23%) Exchange Server 2013
6 7 (3.29%) IIS
7 3 (1.41%) Exchange Server 2003
8 2 (0.94%) BizTalk Server
8 2 (0.94%) Exchange Server 2007
9 1 (0.47%) Apache
9 1 (0.47%) IBM Notes
9 1 (0.47%) SharePoint 2010
9 1 (0.47%) SharePoint 2013
9 1 (0.47%) Tomcat
Applications
1 32 (15.02%) MS Office
2 24 (11.27%) MS Excel
3 2 (0.94%) MS PowerPoint
4 1 (0.47%) MS Visio
Business Applications
1 3 (1.41%) SAP Oil and Gas
Cloud Services
1 34 (15.96%) Office 365
2 13 (6.10%) Microsoft Azure
3 2 (0.94%) SaaS
4 1 (0.47%) Amazon AWS
4 1 (0.47%) Amazon EC2
4 1 (0.47%) Amazon S3
4 1 (0.47%) Azure Active Directory
4 1 (0.47%) Cloud Computing
4 1 (0.47%) IaaS
4 1 (0.47%) OneDrive
4 1 (0.47%) PaaS
4 1 (0.47%) Virtual Private Cloud
4 1 (0.47%) Yammer
Communications & Networking
1 44 (20.66%) DNS
2 40 (18.78%) Firewall
3 27 (12.68%) SAN
4 21 (9.86%) LAN
5 18 (8.45%) TCP/IP
6 17 (7.98%) DHCP
7 15 (7.04%) WAN
8 11 (5.16%) Skype
8 11 (5.16%) VPN
9 10 (4.69%) LDAP
10 8 (3.76%) Unified Communications
11 7 (3.29%) Network Security
11 7 (3.29%) SSL
12 6 (2.82%) NAS
12 6 (2.82%) Wireless
13 5 (2.35%) BGP
13 5 (2.35%) Cisco Nexus
13 5 (2.35%) VLAN
14 4 (1.88%) Internet
14 4 (1.88%) OSPF
Database & Business Intelligence
1 21 (9.86%) SQL Server
2 3 (1.41%) MS Access
3 2 (0.94%) SQL Server 2005
3 2 (0.94%) SQL Server 2008
4 1 (0.47%) MySQL
4 1 (0.47%) Oracle Database
4 1 (0.47%) SQL Server 2000
4 1 (0.47%) SQL Server 2012
Development Applications
1 2 (0.94%) Metasploit
General
1 26 (12.21%) Finance
2 6 (2.82%) Financial Institution
2 6 (2.82%) Local Government
2 6 (2.82%) Telecoms
3 5 (2.35%) Retail
4 3 (1.41%) Electronics
4 3 (1.41%) Manufacturing
4 3 (1.41%) Marketing
5 2 (0.94%) Advertising
5 2 (0.94%) Banking
6 1 (0.47%) Back Office
6 1 (0.47%) Billing
6 1 (0.47%) Front Office
6 1 (0.47%) Law
6 1 (0.47%) Legal
6 1 (0.47%) Retail Banking
Libraries, Frameworks & Software Standards
1 8 (3.76%) MSMQ
1 8 (3.76%) RabbitMQ
2 1 (0.47%) .NET
2 1 (0.47%) 802.1X
2 1 (0.47%) Software Packaging
Miscellaneous
1 14 (6.57%) Clustering
1 14 (6.57%) Data Centre
2 7 (3.29%) iPhone
2 7 (3.29%) Smartphone
3 6 (2.82%) EMC VNX
3 6 (2.82%) Hedge funds
4 5 (2.35%) EMC VMAX
4 5 (2.35%) VxBlock/Vblock
5 4 (1.88%) Fat Client
5 4 (1.88%) Thin Client
6 3 (1.41%) Analytical Skills
6 3 (1.41%) Blackberry
6 3 (1.41%) Driving Licence
7 2 (0.94%) FMCG
7 2 (0.94%) iPad
7 2 (0.94%) NHS
7 2 (0.94%) Replication
8 1 (0.47%) Client/Server
8 1 (0.47%) EPoS
8 1 (0.47%) Management Information System
Operating Systems
1 162 (76.06%) Windows
2 102 (47.89%) Windows Server
3 49 (23.00%) Windows Server 2008
4 39 (18.31%) Windows Server 2012
5 38 (17.84%) Windows 7
6 31 (14.55%) Windows 10
7 25 (11.74%) Windows Server 2003
8 19 (8.92%) Windows 8
9 17 (7.98%) Linux
10 13 (6.10%) Solaris
10 13 (6.10%) Windows XP
11 5 (2.35%) Apple iOS
11 5 (2.35%) CentOS
11 5 (2.35%) Mac OS
12 3 (1.41%) Android
12 3 (1.41%) Red Hat Enterprise Linux
12 3 (1.41%) Ubuntu
13 2 (0.94%) Unix
14 1 (0.47%) AIX
14 1 (0.47%) Mac OS X
Processes & Methodologies
1 35 (16.43%) ITIL
2 17 (7.98%) Incident Management
3 16 (7.51%) Change Management
4 12 (5.63%) Problem Management
5 10 (4.69%) Performance Monitoring
6 9 (4.23%) ITIL V3
7 8 (3.76%) Disaster Recovery
7 8 (3.76%) High Availability
7 8 (3.76%) Load Balancing
7 8 (3.76%) PRINCE2
7 8 (3.76%) Project Management
7 8 (3.76%) SDLC
7 8 (3.76%) Software Deployment
8 7 (3.29%) Agile Software Development
8 7 (3.29%) Data Loss Prevention
8 7 (3.29%) Desktop Virtualisation
8 7 (3.29%) Migration
9 6 (2.82%) Mobile Device Management
10 5 (2.35%) Converged Infrastructure
10 5 (2.35%) User Acceptance Testing
Programming Languages
1 34 (15.96%) SQL
2 21 (9.86%) PowerShell
3 14 (6.57%) Java
4 3 (1.41%) Bash Shell
4 3 (1.41%) Python
5 2 (0.94%) Perl
6 1 (0.47%) C#
6 1 (0.47%) R
6 1 (0.47%) VBA
Qualifications
1 28 (13.15%) Security Cleared
2 21 (9.86%) SC Cleared
3 19 (8.92%) Microsoft Certification
4 16 (7.51%) MCSE
5 13 (6.10%) Cisco Certification
6 10 (4.69%) Degree
7 9 (4.23%) CCNA
7 9 (4.23%) CCNP
8 7 (3.29%) MCP
9 6 (2.82%) MCTS
10 5 (2.35%) DV Cleared
11 4 (1.88%) DBS Check
12 3 (1.41%) BPSS Clearance
12 3 (1.41%) CCIP
12 3 (1.41%) MCITP
13 2 (0.94%) CCIE
13 2 (0.94%) MCSA
13 2 (0.94%) VMware Certified Professional (VCP)
14 1 (0.47%) ACHDS
14 1 (0.47%) ACTC
Quality Assurance & Compliance
1 3 (1.41%) Disclosure Scotland
1 3 (1.41%) SLA
System Software
1 100 (46.95%) Active Directory
2 35 (16.43%) VMware Infrastructure
3 24 (11.27%) Hyper-V
3 24 (11.27%) XenApp
4 14 (6.57%) vSphere
5 8 (3.76%) XenDesktop
6 6 (2.82%) Microsoft App-V
7 5 (2.35%) VMware ESX
7 5 (2.35%) XenServer
8 4 (1.88%) VMware ESXi
9 3 (1.41%) VMware Server
9 3 (1.41%) VMware Workstation
10 2 (0.94%) DFS Replication
10 2 (0.94%) UAG
10 2 (0.94%) Virtual Desktop
10 2 (0.94%) Virtual Servers
11 1 (0.47%) BitLocker
11 1 (0.47%) KVM
11 1 (0.47%) Postfix
11 1 (0.47%) vCloud
Systems Management
1 56 (26.29%) SCCM
2 5 (2.35%) Tivoli Storage Manager
3 4 (1.88%) Microsoft Clustering
3 4 (1.88%) NetBackup
4 3 (1.41%) Backup Exec
4 3 (1.41%) Nagios
4 3 (1.41%) Netcool
4 3 (1.41%) OpenView Configuration Management
4 3 (1.41%) SCOM
4 3 (1.41%) WSUS
5 2 (0.94%) EMC NetWorker
5 2 (0.94%) Microsoft Data Protection Manager
5 2 (0.94%) Puppet
5 2 (0.94%) SmoothWall
5 2 (0.94%) Unicenter
6 1 (0.47%) Cisco CUCM
6 1 (0.47%) Failover Clustering
6 1 (0.47%) FortiGate
6 1 (0.47%) Grafana
6 1 (0.47%) Opscode Chef
Vendors
1 108 (50.70%) VMware
2 80 (37.56%) Microsoft
3 61 (28.64%) Citrix
4 39 (18.31%) Cisco
5 18 (8.45%) HP
6 15 (7.04%) EMC
7 8 (3.76%) AppSense
7 8 (3.76%) Juniper
8 7 (3.29%) Canon
8 7 (3.29%) Mitel
9 6 (2.82%) Dell
10 5 (2.35%) IBM
10 5 (2.35%) Oracle
10 5 (2.35%) WorldPay
11 4 (1.88%) CheckPoint
11 4 (1.88%) Fortinet
11 4 (1.88%) NetApp
11 4 (1.88%) Red Hat
11 4 (1.88%) Veeam
12 3 (1.41%) Apple
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