The statistics below represent IT contracts advertised across the UK that had 3rd Line Support Engineer featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 29 September 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
29 Sep 2016
Same period 2015 Same period 2014
Third Line Support Engineer
Rank 521 491 503
Rank change year-on-year
-30 +12
Contract jobs requiring a 3rd Line Support Engineer 132 174 136
As % of all contract IT jobs located in the UK 0.25% 0.30% 0.23%
As % of the Job Titles category 0.26% 0.32% 0.25%
Number of daily rates quoted 89 100 91
Median daily rate £258 £271 £275
Median daily rate % change year-on-year
-5.06% -1.36%
90% offered a daily rate of more than £178 £175 £200
10% offered a daily rate of more than £368 £400 £396
UK excluding London median daily rate £255 £250 £239
% change year-on-year
+2.00% +4.71%
Number of hourly rates quoted 14 11 8
Median hourly rate £17.00 £22.50 £22.75
Median hourly rate % change year-on-year
-24.44% -1.09%
90% offered a hourly rate of more than £16.29 £19.03 £16.04
10% offered a hourly rate of more than £27.10 £175.00 £42.15
UK excluding London median hourly rate £20.00 £21.00 £24.00
% change year-on-year
-4.76% -12.50%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
50498 55077 54105
As % of all contract IT jobs located in the UK 94.62% 94.96% 93.15%
Number of daily rates quoted 33021 35180 33066
Median daily rate £425 £405 £400
Median daily rate % change year-on-year
+4.93% +1.25%
90% offered a daily rate of more than £250 £250 £225
10% offered a daily rate of more than £588 £575 £550
UK excluding London median daily rate £390 £380 £350
% change year-on-year
+2.63% +8.57%
Number of hourly rates quoted 1705 2088 2149
Median hourly rate £16.50 £17.50 £16.50
Median hourly rate % change year-on-year
-5.71% +6.06%
90% offered a hourly rate of more than £11.00 £11.00 £10.50
10% offered a hourly rate of more than £45.00 £42.00 £40.00
UK excluding London median hourly rate £16.50 £17.50 £16.50
% change year-on-year
-5.71% +6.06%

3rd Line Support Engineer
Jobs Demand Trend

The demand trend of IT contracts that featured 3rd Line Support Engineer in the job title.

3rd Line Support Engineer Jobs Demand Trend in the UK

3rd Line Support Engineer
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 3rd Line Support Engineer within the UK.

3rd Line Support Engineer Daily Rate Trend in the UK

3rd Line Support Engineer
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing 3rd Line Support Engineer within the UK over the 3 months to 29 September 2016.

3rd Line Support Engineer Daily Rate Histogram in the UK

3rd Line Support Engineer
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 3rd Line Support Engineer within the UK.

3rd Line Support Engineer Hourly Rate Trend in the UK

3rd Line Support Engineer
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 3rd Line Support Engineer within the UK over the 3 months to 29 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -29 125 £265 +1.92% 47
London -22 40 £260 -10.11% 13
South East +16 38 £275 +22.22% 13
Berkshire +16 23 £275 -17.91% 2
Newbury - 13 £275 - 1
South West +7 8 £325 +51.16% 5
West Midlands -32 8 £240 -28.35% 1
Surrey +15 7 £335 - 3
Yorkshire +5 7 £269 +7.50% 5
Scotland +18 6 £200 -27.27% 1
Edinburgh +17 6 £200 -
North West -2 6 £250 -8.25% 4
East Midlands -5 6 £265 +0.95% 3
North East -17 6 £294 -
Tyne and Wear -23 6 £294 -
Newcastle upon Tyne -23 6 £294 -
Reading +20 5 £255 -23.88% 1
West Yorkshire +8 5 £245 -2.00% 4
East of England +8 5 £185 -26.00% 3
Worcester - 5 £240 -
Worcestershire - 5 £240 -
Somerset +22 4 - - 1
Hampshire -6 4 £300 +15.38% 2
Cambridge +22 3 £183 -27.00% 1
Cambridgeshire +20 3 £183 -13.09% 2
Leeds +4 3 £238 -5.00% 4
Nottinghamshire -10 3 - - 1
Southampton +13 2 £243 -
Kent +7 2 £178 -58.08% 1
Merseyside +5 2 - - 1

3rd Line Support Engineer Skill Set
Top 30 Related IT Skills

For the 6 months to 29 September 2016, 3rd Line Support Engineer contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads featuring 3rd Line Support Engineer in the job title.

1 189 (64.51%) Windows
2 175 (59.73%) Active Directory
3 156 (53.24%) VMware
4 130 (44.37%) Windows Server
5 121 (41.30%) Microsoft
6 83 (28.33%) Citrix
7 82 (27.99%) Windows Server 2008
8 76 (25.94%) DNS
9 68 (23.21%) SQL
10 64 (21.84%) MS Exchange
11 62 (21.16%) Cisco
12 60 (20.48%) Security Cleared
13 57 (19.45%) VMware Infrastructure
14 54 (18.43%) Windows Server 2012
14 54 (18.43%) ITIL
15 53 (18.09%) SCCM
16 51 (17.41%) Windows Server 2003
17 50 (17.06%) MS Office
18 49 (16.72%) Windows 7
19 47 (16.04%) SAN
20 44 (15.02%) MS Excel
21 43 (14.68%) DHCP
22 41 (13.99%) HP
22 41 (13.99%) PowerShell
23 39 (13.31%) XenApp
23 39 (13.31%) SQL Server
24 38 (12.97%) Java
24 38 (12.97%) Change Management
24 38 (12.97%) Firewall
24 38 (12.97%) SC Cleared

3rd Line Support Engineer Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 64 (21.84%) MS Exchange
2 24 (8.19%) Exchange Server 2010
3 22 (7.51%) Skype for Business
4 18 (6.14%) SharePoint
5 13 (4.44%) Exchange Server 2003
6 12 (4.10%) Exchange Server 2007
7 11 (3.75%) Exchange Server 2013
7 11 (3.75%) IIS
8 10 (3.41%) Blackberry Enterprise Server
9 7 (2.39%) IBM Notes
10 4 (1.37%) WebLogic
11 3 (1.02%) Documentum
11 3 (1.02%) Live Communications Server
12 1 (0.34%) CloudStack
12 1 (0.34%) Office Communications Server
12 1 (0.34%) Oracle HTTP Server
12 1 (0.34%) SharePoint 2010
12 1 (0.34%) SharePoint 2013
12 1 (0.34%) SharePoint Server
12 1 (0.34%) Tomcat
Applications
1 50 (17.06%) MS Office
2 44 (15.02%) MS Excel
3 9 (3.07%) MS Visio
4 3 (1.02%) MS PowerPoint
5 2 (0.68%) Spreadsheet
Business Applications
1 1 (0.34%) Dynamics CRM
1 1 (0.34%) SAP Oil and Gas
Cloud Services
1 37 (12.63%) Office 365
2 13 (4.44%) Microsoft Azure
3 7 (2.39%) Amazon AWS
4 3 (1.02%) OneDrive
4 3 (1.02%) Yammer
5 2 (0.68%) Amazon EC2
5 2 (0.68%) Azure Active Directory
5 2 (0.68%) IBM Cloud
5 2 (0.68%) SoftLayer
6 1 (0.34%) IaaS
6 1 (0.34%) PaaS
6 1 (0.34%) SaaS
Communications & Networking
1 76 (25.94%) DNS
2 47 (16.04%) SAN
3 43 (14.68%) DHCP
4 38 (12.97%) Firewall
5 35 (11.95%) LAN
6 33 (11.26%) WAN
7 28 (9.56%) TCP/IP
8 26 (8.87%) LDAP
9 18 (6.14%) Internet
9 18 (6.14%) Skype
9 18 (6.14%) Wireless
10 13 (4.44%) NAS
11 10 (3.41%) VLAN
11 10 (3.41%) VPN
12 9 (3.07%) VoIP
13 8 (2.73%) Cisco ASA
13 8 (2.73%) NetScaler
13 8 (2.73%) Unified Communications
14 7 (2.39%) Network Security
15 5 (1.71%) Intranet
Database & Business Intelligence
1 39 (13.31%) SQL Server
2 8 (2.73%) SQL Server 2008
3 6 (2.05%) MS Access
4 5 (1.71%) SQL Server 2012
5 4 (1.37%) Oracle Database
5 4 (1.37%) SQL Server 2005
6 2 (0.68%) Oracle Database 10g
7 1 (0.34%) BusinessObjects
7 1 (0.34%) Crystal Reports
7 1 (0.34%) MySQL
7 1 (0.34%) OLAP
7 1 (0.34%) Oracle Database 11g
7 1 (0.34%) SQL Server 2000
Development Applications
1 2 (0.68%) Git (software)
1 2 (0.68%) JIRA
1 2 (0.68%) Metasploit
2 1 (0.34%) AdminStudio
2 1 (0.34%) MSI
General
1 14 (4.78%) Finance
2 10 (3.41%) Telecoms
3 7 (2.39%) Back Office
4 6 (2.05%) Billing
5 5 (1.71%) Retail
6 3 (1.02%) Banking
6 3 (1.02%) Front Office
7 2 (0.68%) Financial Institution
8 1 (0.34%) Advertising
8 1 (0.34%) Electronics
8 1 (0.34%) Investment Banking
8 1 (0.34%) Local Government
8 1 (0.34%) Manufacturing
8 1 (0.34%) Marketing
8 1 (0.34%) Retail Banking
Libraries, Frameworks & Software Standards
1 4 (1.37%) .NET
2 3 (1.02%) Web Services
3 2 (0.68%) Hibernate
3 2 (0.68%) Java EE
3 2 (0.68%) JAX-RS
3 2 (0.68%) JSF
3 2 (0.68%) Middleware
3 2 (0.68%) Oracle Fusion
3 2 (0.68%) RESTful
3 2 (0.68%) SOAP
3 2 (0.68%) XML
3 2 (0.68%) XSLT
4 1 (0.34%) 802.1X
4 1 (0.34%) Software Packaging
Miscellaneous
1 21 (7.17%) Blackberry
2 19 (6.48%) Data Centre
3 17 (5.80%) Clustering
4 10 (3.41%) Client/Server
5 7 (2.39%) Smartphone
6 6 (2.05%) Analytical Skills
6 6 (2.05%) Statistics
7 5 (1.71%) iPhone
7 5 (1.71%) Management Information System
7 5 (1.71%) NHS
7 5 (1.71%) PDA
7 5 (1.71%) Virtual Team
8 4 (1.37%) Enterprise Software
9 3 (1.02%) Driving Licence
9 3 (1.02%) Fat Client
9 3 (1.02%) Handset
9 3 (1.02%) Hedge funds
9 3 (1.02%) IVR
9 3 (1.02%) Thin Client
10 2 (0.68%) VCE vBlock
Operating Systems
1 189 (64.51%) Windows
2 130 (44.37%) Windows Server
3 82 (27.99%) Windows Server 2008
4 54 (18.43%) Windows Server 2012
5 51 (17.41%) Windows Server 2003
6 49 (16.72%) Windows 7
7 31 (10.58%) Solaris
8 30 (10.24%) Linux
9 25 (8.53%) Windows 10
10 23 (7.85%) Windows XP
11 19 (6.48%) Windows 8
12 9 (3.07%) Unix
13 8 (2.73%) Apple iOS
14 7 (2.39%) AIX
14 7 (2.39%) Red Hat Enterprise Linux
15 5 (1.71%) CentOS
16 4 (1.37%) Ubuntu
17 3 (1.02%) Android
18 1 (0.34%) Data ONTAP
18 1 (0.34%) Windows Vista
Processes & Methodologies
1 54 (18.43%) ITIL
2 38 (12.97%) Change Management
3 32 (10.92%) Incident Management
4 28 (9.56%) Performance Monitoring
5 16 (5.46%) Migration
5 16 (5.46%) Service Delivery
6 14 (4.78%) Problem Management
7 11 (3.75%) Time Management
8 9 (3.07%) High Availability
8 9 (3.07%) Server Building
9 8 (2.73%) Patch Management
9 8 (2.73%) Project Management
10 7 (2.39%) Server Patching
11 6 (2.05%) Disaster Recovery
11 6 (2.05%) Root Cause Analysis
11 6 (2.05%) Software Deployment
11 6 (2.05%) Validation
12 5 (1.71%) Application Packaging
12 5 (1.71%) Capacity Planning
12 5 (1.71%) Load Balancing
Programming Languages
1 68 (23.21%) SQL
2 41 (13.99%) PowerShell
3 38 (12.97%) Java
4 6 (2.05%) C#
5 5 (1.71%) VBScript
6 4 (1.37%) C
7 3 (1.02%) Shell Script
7 3 (1.02%) T-SQL
8 2 (0.68%) Perl
8 2 (0.68%) Python
9 1 (0.34%) Bash Shell
9 1 (0.34%) JavaScript
9 1 (0.34%) PHP
9 1 (0.34%) VB
9 1 (0.34%) VBA
Qualifications
1 60 (20.48%) Security Cleared
2 38 (12.97%) SC Cleared
3 37 (12.63%) Microsoft Certification
4 28 (9.56%) Cisco Certification
5 26 (8.87%) MCSE
6 22 (7.51%) CCNA
7 20 (6.83%) DV Cleared
8 13 (4.44%) MCP
9 12 (4.10%) CCNP
10 11 (3.75%) VMware Certified Professional (VCP)
11 10 (3.41%) Degree
11 10 (3.41%) MCSA
12 7 (2.39%) A+ Certification
13 6 (2.05%) BPSS Clearance
14 5 (1.71%) ACHDS
14 5 (1.71%) ACTC
14 5 (1.71%) ITIL Certification
14 5 (1.71%) MCDST
14 5 (1.71%) MCSM
14 5 (1.71%) Network+ Certification
Quality Assurance & Compliance
1 24 (8.19%) SLA
2 4 (1.37%) Disclosure Scotland
3 3 (1.02%) QA
4 2 (0.68%) ISO/IEC 27001
4 2 (0.68%) PCI DSS
System Software
1 175 (59.73%) Active Directory
2 57 (19.45%) VMware Infrastructure
3 39 (13.31%) XenApp
4 29 (9.90%) Hyper-V
5 15 (5.12%) VMware ESX
5 15 (5.12%) XenDesktop
6 13 (4.44%) vSphere
7 11 (3.75%) VMware ESXi
7 11 (3.75%) XenServer
8 8 (2.73%) VMware Server
9 6 (2.05%) Virtual Servers
10 5 (1.71%) KVM
10 5 (1.71%) Microsoft App-V
10 5 (1.71%) Oracle RAC
11 3 (1.02%) NFS
12 2 (0.68%) DFS Replication
12 2 (0.68%) Terminal Services
12 2 (0.68%) UAG
12 2 (0.68%) Xen
13 1 (0.34%) vCloud
Systems Management
1 53 (18.09%) SCCM
2 15 (5.12%) WSUS
3 13 (4.44%) NetBackup
4 11 (3.75%) SCOM
5 7 (2.39%) Netcool
5 7 (2.39%) OpenView Configuration Management
6 6 (2.05%) Backup Exec
6 6 (2.05%) Microsoft Clustering
7 5 (1.71%) EMC NetWorker
7 5 (1.71%) FortiGate
8 4 (1.37%) Nagios
8 4 (1.37%) Veritas Storage Foundation
9 3 (1.02%) Unicenter
10 2 (0.68%) Grafana
10 2 (0.68%) Microsoft Data Protection Manager
10 2 (0.68%) PowerCLI
10 2 (0.68%) Puppet
10 2 (0.68%) Symantec Endpoint Protection
11 1 (0.34%) Failover Clustering
11 1 (0.34%) SCDPM
Vendors
1 156 (53.24%) VMware
2 121 (41.30%) Microsoft
3 83 (28.33%) Citrix
4 62 (21.16%) Cisco
5 41 (13.99%) HP
6 25 (8.53%) Oracle
7 21 (7.17%) NetApp
8 20 (6.83%) EMC
9 15 (5.12%) IBM
10 13 (4.44%) Dell
11 9 (3.07%) Veritas
12 8 (2.73%) Red Hat
13 7 (2.39%) Apple
13 7 (2.39%) CheckPoint
13 7 (2.39%) Intel Security
13 7 (2.39%) Lotus
13 7 (2.39%) Symantec
14 6 (2.05%) Mitel
14 6 (2.05%) Veeam
15 5 (1.71%) Canon
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ANSON MCCADE
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Rate: Competitive
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