The statistics below represent IT contracts advertised across the UK that had 3rd Line Support Engineer featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 17 January 2017 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
17 Jan 2017
Same period 2016 Same period 2015
Third Line Support Engineer
UK
Rank 484 455 469
Rank change year-on-year
-29 +14
Contract jobs requiring a 3rd Line Support Engineer 111 163 143
As % of all contract IT jobs located in the UK 0.25% 0.33% 0.29%
As % of the Job Titles category 0.26% 0.34% 0.30%
Number of daily rates quoted 76 94 90
Median daily rate £250 £275 £275
Median daily rate % change year-on-year
-9.09% -
90% offered a daily rate of more than £171 £172 £205
10% offered a daily rate of more than £400 £384 £375
UK excluding London median daily rate £250 £259 £263
% change year-on-year
-3.38% -1.42%
Number of hourly rates quoted 6 11 14
Median hourly rate £21.50 £25.00 £26.00
Median hourly rate % change year-on-year
-14.00% -3.84%
90% offered a hourly rate of more than £19.25 £20.00 £15.95
10% offered a hourly rate of more than £29.00 £31.33 £32.50
UK excluding London median hourly rate £21.50 £23.75 £27.00
% change year-on-year
-9.47% -12.03%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
42409 47285 47247
As % of all contract IT jobs located in the UK 94.74% 94.77% 94.70%
Number of daily rates quoted 27591 30033 29769
Median daily rate £425 £415 £400
Median daily rate % change year-on-year
+2.40% +3.75%
90% offered a daily rate of more than £250 £250 £235
10% offered a daily rate of more than £600 £588 £575
UK excluding London median daily rate £393 £380 £375
% change year-on-year
+3.28% +1.33%
Number of hourly rates quoted 1510 1731 1882
Median hourly rate £17.50 £17.50 £16.50
Median hourly rate % change year-on-year
- +6.06%
90% offered a hourly rate of more than £11.00 £10.61 £10.50
10% offered a hourly rate of more than £45.00 £46.50 £37.50
UK excluding London median hourly rate £17.32 £17.50 £16.00
% change year-on-year
-1.02% +9.37%

3rd Line Support Engineer
Jobs Demand Trend

The demand trend of IT contracts that featured 3rd Line Support Engineer in the job title.

3rd Line Support Engineer Jobs Demand Trend in the UK

3rd Line Support Engineer
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 3rd Line Support Engineer within the UK.

3rd Line Support Engineer Daily Rate Trend in the UK

3rd Line Support Engineer
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing 3rd Line Support Engineer within the UK over the 3 months to 17 January 2017.

3rd Line Support Engineer Daily Rate Histogram in the UK

3rd Line Support Engineer
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 3rd Line Support Engineer within the UK.

3rd Line Support Engineer Hourly Rate Trend in the UK

3rd Line Support Engineer
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 3rd Line Support Engineer within the UK over the 3 months to 17 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -28 109 £250 -9.09% 39
London -2 39 £250 -23.07% 5
South East +6 26 £325 +18.18% 11
Hampshire +14 12 £400 +40.35% 1
Berkshire +7 11 £325 +23.80% 6
South West +5 10 £241 +37.85% 5
North West +17 9 £197 -28.36% 5
Reading +9 7 £325 +30.00% 4
East of England +6 7 £300 +20.00% 4
East Midlands -2 7 £200 -20.39% 1
Northampton -8 7 £200 -13.51%
Northamptonshire -10 7 £200 -13.51%
Manchester +19 6 £197 -7.29% 1
West Midlands -11 5 £285 +21.92% 5
Portsmouth +1 4 £425 +88.88%
Tyne and Wear -14 4 £275 -19.11% 1
North East -16 4 £275 -19.11% 1
Newcastle upon Tyne -23 4 £275 -19.11% 1
Cheshire +21 3 - - 3
Hertfordshire +3 3 £260 +15.55% 1
Birmingham -4 3 £285 +34.11%
West Yorkshire +14 2 £220 -12.00% 2
Devon +11 2 - -
Yorkshire +11 2 £220 -12.00% 2
Somerset +9 2 £273 - 1
Norfolk +7 2 £383 -
Gloucestershire +1 2 £225 -
Dorset -1 2 £210 +21.73% 1
Southampton -1 2 £245 -10.90%
City of London -5 2 £263 -50.00% 2

3rd Line Support Engineer Skill Set
Top 30 Related IT Skills

For the 6 months to 17 January 2017, 3rd Line Support Engineer contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads featuring 3rd Line Support Engineer in the job title.

1 172 (72.27%) Windows
2 123 (51.68%) Active Directory
3 122 (51.26%) VMware
4 116 (48.74%) Windows Server
5 108 (45.38%) Microsoft
6 64 (26.89%) Citrix
7 63 (26.47%) DNS
8 61 (25.63%) SCCM
9 59 (24.79%) MS Exchange
10 56 (23.53%) Windows Server 2008
11 46 (19.33%) Cisco
12 44 (18.49%) MS Office
12 44 (18.49%) Windows Server 2012
13 43 (18.07%) ITIL
14 42 (17.65%) Firewall
14 42 (17.65%) Windows 7
15 40 (16.81%) VMware Infrastructure
15 40 (16.81%) Office 365
16 38 (15.97%) SQL
17 36 (15.13%) Security Cleared
18 35 (14.71%) MS Excel
19 34 (14.29%) SAN
20 33 (13.87%) DHCP
21 31 (13.03%) Windows 10
22 30 (12.61%) XenApp
23 29 (12.18%) Exchange Server 2010
23 29 (12.18%) Windows Server 2003
24 28 (11.76%) Finance
25 27 (11.34%) SC Cleared
26 26 (10.92%) PowerShell

3rd Line Support Engineer Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 59 (24.79%) MS Exchange
2 29 (12.18%) Exchange Server 2010
3 18 (7.56%) SharePoint
4 16 (6.72%) Skype for Business
5 11 (4.62%) Exchange Server 2013
6 9 (3.78%) IIS
7 6 (2.52%) Exchange Server 2003
7 6 (2.52%) Exchange Server 2007
8 3 (1.26%) Blackberry Enterprise Server
8 3 (1.26%) Documentum
9 2 (0.84%) BizTalk Server
9 2 (0.84%) IBM Notes
10 1 (0.42%) Apache
10 1 (0.42%) CloudStack
10 1 (0.42%) Office Communications Server
10 1 (0.42%) Oracle HTTP Server
10 1 (0.42%) SharePoint 2010
10 1 (0.42%) SharePoint Server
10 1 (0.42%) Tomcat
10 1 (0.42%) WebLogic
Applications
1 44 (18.49%) MS Office
2 35 (14.71%) MS Excel
3 5 (2.10%) MS Visio
4 3 (1.26%) MS PowerPoint
Business Applications
1 3 (1.26%) SAP Oil and Gas
Cloud Services
1 40 (16.81%) Office 365
2 17 (7.14%) Microsoft Azure
3 5 (2.10%) Amazon AWS
4 2 (0.84%) Amazon EC2
4 2 (0.84%) OneDrive
4 2 (0.84%) Yammer
5 1 (0.42%) Amazon S3
5 1 (0.42%) Azure Active Directory
5 1 (0.42%) Cloud Computing
5 1 (0.42%) IaaS
5 1 (0.42%) IBM Cloud
5 1 (0.42%) PaaS
5 1 (0.42%) SaaS
5 1 (0.42%) SoftLayer
5 1 (0.42%) Virtual Private Cloud
Communications & Networking
1 63 (26.47%) DNS
2 42 (17.65%) Firewall
3 34 (14.29%) SAN
4 33 (13.87%) DHCP
5 23 (9.66%) TCP/IP
6 19 (7.98%) LAN
7 15 (6.30%) LDAP
7 15 (6.30%) WAN
8 14 (5.88%) Skype
8 14 (5.88%) VPN
9 11 (4.62%) NAS
10 9 (3.78%) Internet
10 9 (3.78%) VLAN
11 8 (3.36%) Unified Communications
12 7 (2.94%) Network Security
12 7 (2.94%) SSL
12 7 (2.94%) Wireless
13 5 (2.10%) Remote Desktop
14 4 (1.68%) Cisco Nexus
14 4 (1.68%) iSCSI
Database & Business Intelligence
1 24 (10.08%) SQL Server
2 3 (1.26%) SQL Server 2005
2 3 (1.26%) SQL Server 2008
3 2 (0.84%) MS Access
3 2 (0.84%) SQL Server 2000
3 2 (0.84%) SQL Server 2012
4 1 (0.42%) BusinessObjects
4 1 (0.42%) MySQL
4 1 (0.42%) Oracle Database
Development Applications
1 2 (0.84%) Metasploit
General
1 28 (11.76%) Finance
2 8 (3.36%) Financial Institution
2 8 (3.36%) Telecoms
3 5 (2.10%) Local Government
4 3 (1.26%) Back Office
4 3 (1.26%) Banking
4 3 (1.26%) Electronics
4 3 (1.26%) Manufacturing
4 3 (1.26%) Marketing
4 3 (1.26%) Retail
5 2 (0.84%) Advertising
6 1 (0.42%) Billing
6 1 (0.42%) Investment Banking
6 1 (0.42%) Law
6 1 (0.42%) Legal
6 1 (0.42%) Retail Banking
Libraries, Frameworks & Software Standards
1 8 (3.36%) MSMQ
1 8 (3.36%) RabbitMQ
2 1 (0.42%) .NET
2 1 (0.42%) 802.1X
2 1 (0.42%) Software Packaging
Miscellaneous
1 15 (6.30%) Data Centre
2 14 (5.88%) Blackberry
3 12 (5.04%) Clustering
4 9 (3.78%) Hedge funds
5 8 (3.36%) Smartphone
6 6 (2.52%) iPhone
6 6 (2.52%) VCE vBlock
7 5 (2.10%) EMC VNX
8 4 (1.68%) EMC VMAX
8 4 (1.68%) NHS
8 4 (1.68%) PDA
8 4 (1.68%) Virtual Team
9 3 (1.26%) Analytical Skills
9 3 (1.26%) Driving Licence
9 3 (1.26%) Fat Client
9 3 (1.26%) Thin Client
10 2 (0.84%) Client/Server
10 2 (0.84%) FMCG
10 2 (0.84%) Management Information System
11 1 (0.42%) EPoS
Operating Systems
1 172 (72.27%) Windows
2 116 (48.74%) Windows Server
3 56 (23.53%) Windows Server 2008
4 44 (18.49%) Windows Server 2012
5 42 (17.65%) Windows 7
6 31 (13.03%) Windows 10
7 29 (12.18%) Windows Server 2003
8 20 (8.40%) Linux
9 19 (7.98%) Solaris
10 18 (7.56%) Windows 8
11 17 (7.14%) Windows XP
12 7 (2.94%) Apple iOS
13 5 (2.10%) CentOS
14 4 (1.68%) Android
14 4 (1.68%) Ubuntu
15 3 (1.26%) Mac OS
15 3 (1.26%) Red Hat Enterprise Linux
16 2 (0.84%) Unix
17 1 (0.42%) Mac OS X
Processes & Methodologies
1 43 (18.07%) ITIL
2 22 (9.24%) Incident Management
3 21 (8.82%) Change Management
4 15 (6.30%) Performance Monitoring
5 13 (5.46%) Problem Management
6 11 (4.62%) Load Balancing
6 11 (4.62%) Migration
7 10 (4.20%) Disaster Recovery
7 10 (4.20%) ITIL V3
7 10 (4.20%) Project Management
8 8 (3.36%) High Availability
8 8 (3.36%) PRINCE2
8 8 (3.36%) SDLC
9 7 (2.94%) Agile Software Development
9 7 (2.94%) Data Loss Prevention
9 7 (2.94%) Desktop Virtualisation
10 6 (2.52%) Mobile Device Management
10 6 (2.52%) Service Delivery
10 6 (2.52%) Software Deployment
10 6 (2.52%) User Acceptance Testing
Programming Languages
1 38 (15.97%) SQL
2 26 (10.92%) PowerShell
3 21 (8.82%) Java
4 3 (1.26%) Bash Shell
4 3 (1.26%) Python
5 2 (0.84%) Perl
6 1 (0.42%) C
6 1 (0.42%) C#
6 1 (0.42%) JavaScript
6 1 (0.42%) PHP
6 1 (0.42%) R
6 1 (0.42%) VBA
Qualifications
1 36 (15.13%) Security Cleared
2 27 (11.34%) SC Cleared
3 26 (10.92%) Microsoft Certification
4 18 (7.56%) MCSE
5 16 (6.72%) Cisco Certification
6 14 (5.88%) Degree
7 9 (3.78%) CCNA
7 9 (3.78%) CCNP
7 9 (3.78%) VMware Certified Professional (VCP)
8 7 (2.94%) DV Cleared
8 7 (2.94%) MCP
9 6 (2.52%) MCSA
10 5 (2.10%) BPSS Clearance
11 4 (1.68%) A+ Certification
11 4 (1.68%) MCTS
12 3 (1.26%) CCIE
12 3 (1.26%) DBS Check
12 3 (1.26%) ITIL Certification
13 2 (0.84%) MCDST
13 2 (0.84%) MCITP
Quality Assurance & Compliance
1 10 (4.20%) SLA
2 5 (2.10%) Disclosure Scotland
3 1 (0.42%) PCI DSS
System Software
1 123 (51.68%) Active Directory
2 40 (16.81%) VMware Infrastructure
3 30 (12.61%) XenApp
4 23 (9.66%) Hyper-V
5 14 (5.88%) vSphere
6 12 (5.04%) XenDesktop
7 9 (3.78%) XenServer
8 6 (2.52%) Microsoft App-V
8 6 (2.52%) VMware Server
9 5 (2.10%) VMware ESX
9 5 (2.10%) VMware ESXi
10 4 (1.68%) Virtual Servers
11 2 (0.84%) DFS Replication
11 2 (0.84%) NFS
11 2 (0.84%) UAG
11 2 (0.84%) Virtual Desktop
11 2 (0.84%) VMware Workstation
11 2 (0.84%) Xen
12 1 (0.42%) Microsoft Virtual Server
12 1 (0.42%) Postfix
Systems Management
1 61 (25.63%) SCCM
2 6 (2.52%) SCOM
3 4 (1.68%) Backup Exec
3 4 (1.68%) Microsoft Clustering
3 4 (1.68%) Nagios
3 4 (1.68%) Tivoli Storage Manager
3 4 (1.68%) WSUS
4 2 (0.84%) Grafana
4 2 (0.84%) NetBackup
4 2 (0.84%) Netcool
4 2 (0.84%) OpenView Configuration Management
4 2 (0.84%) PowerCLI
4 2 (0.84%) Puppet
4 2 (0.84%) SmoothWall
5 1 (0.42%) Cisco CUCM
5 1 (0.42%) EMC NetWorker
5 1 (0.42%) ServiceCenter
5 1 (0.42%) Tivoli
5 1 (0.42%) Unicenter
5 1 (0.42%) Veritas Storage Foundation
Vendors
1 122 (51.26%) VMware
2 108 (45.38%) Microsoft
3 64 (26.89%) Citrix
4 46 (19.33%) Cisco
5 19 (7.98%) HP
6 17 (7.14%) EMC
7 11 (4.62%) Dell
8 8 (3.36%) AppSense
8 8 (3.36%) Juniper
9 7 (2.94%) NetApp
10 6 (2.52%) Canon
10 6 (2.52%) Mitel
10 6 (2.52%) Oracle
11 5 (2.10%) IBM
11 5 (2.10%) Veeam
11 5 (2.10%) WorldPay
12 4 (1.68%) Fortinet
12 4 (1.68%) Red Hat
13 3 (1.26%) Apple
13 3 (1.26%) CheckPoint
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