England ITIL Certification Contracts

The table below looks at the demand for Information Technology Infrastructure Library (ITIL) Certification in IT contracts within the England region compared to all other Qualifications we currently track. Included is a guide to the contractor rates offered in IT jobs that have cited ITIL Certification over the 3 months to 21 November 2008 with a comparison to the same period last year.

Information Technology Infrastructure Library (ITIL) Certification
Location Bath Bedford Bedfordshire Berkshire Bicester Birmingham Bournemouth Bracknell Bradford Brighton Bristol Buckinghamshire Cambridge Cambridgeshire Canary Wharf Chelmsford Cheltenham Cheshire Chester City of London Coventry Crawley Crewe Derby Derbyshire Devon Docklands, London Dorset East Midlands East of England East Sussex East Yorkshire Edinburgh England Essex Falkirk Feltham Glasgow Gloucestershire Grangemouth Hammersmith Hampshire Harrogate Hemel Hempstead Herefordshire Hertfordshire High Wycombe Hull Ipswich Kent Kingston Upon Thames Leeds Liverpool Livingston London Macclesfield Manchester Merseyside Middlesex Midlands Milton Keynes Newcastle Norfolk North East North West North Yorkshire Northampton Northamptonshire Norwich Oxford Oxfordshire Peterborough Plymouth Redditch Sandwich Scotland Sheffield Somerset South East South West South Yorkshire Southampton Staffordshire Suffolk Sunderland Surrey Swindon Thames Valley Tyne and Wear UK Wales Warwickshire Watford West Lothian West Midlands West Sussex West Yorkshire Wiltshire Windsor Witham Worcestershire Yorkshire	3 months to 21 Nov 2008	Same period last year
Rank	263	295
Rank change on same period last year	+32
Matching contract IT job ads	309	428
As % of all UK contract IT job ads sampled	0.487 %	0.459 %
As % of the category below	5.194 %	4.938 %
Daily rates quoted	101	164
Average minimum daily rate	£351	£343
Average daily rate	£368	£361
% change on same period last year	+1.81 %
Average maximum daily rate	£385	£379
UK excluding London average daily rate	£365	£329
% change on same period last year	+10.87 %
Hourly rates quoted	28	27
Average minimum hourly rate	£16.12	£24.46
Average hourly rate	£16.96	£26.79
% change on same period last year	-36.68 %
Average maximum hourly rate	£17.81	£29.11
UK excluding London average hourly rate	£16.33	£25.68
% change on same period last year	-36.39 %
Qualifications England
Matching contract IT job ads	5949	8668
As % of all UK contract IT job ads sampled	9.370 %	9.288 %
Daily rates quoted	1983	2872
Average minimum daily rate	£338	£341
Average daily rate	£357	£359
% change on same period last year	-0.47 %
Average maximum daily rate	£376	£377
UK excluding London average daily rate	£332	£325
% change on same period last year	+2.01 %
Hourly rates quoted	715	926
Average minimum hourly rate	£23.98	£24.30
Average hourly rate	£25.42	£26.05
% change on same period last year	-2.43 %
Average maximum hourly rate	£26.86	£27.81
UK excluding London average hourly rate	£25.56	£25.68
% change on same period last year	-0.47 %
ITIL Certification UK

We calculate average IT contractor rates directly from the figures quoted and do not attempt to derive hourly rates from daily rates or vice versa.

ITIL Certification
Demand Trend

The chart provides a 3-month moving total beginning in 2004 of IT contractor jobs citing ITIL Certification across the England region as a proportion of the total demand within the Qualifications category.

ITIL Certification
Daily Rate Trend

The chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ITIL Certification across the England region.

ITIL Certification
Daily Rate Histogram

The chart provides a histogram of daily rates quoted in contract IT jobs citing ITIL Certification across the England region over the 3 months to 21 November 2008.

ITIL Certification
Hourly Rate Trend

The chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ITIL Certification across the England region.

ITIL Certification
Hourly Rate Histogram

The chart provides a histogram of hourly rates quoted in contract IT jobs citing ITIL Certification across the England region over the 3 months to 21 November 2008.

ITIL Certification
Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing ITIL Certification within the England region over the 3 months to 21 November 2008. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year. A positive number indicates a relative increase in demand.

Location	Rank Change on Same Period Last Last	Matching Contract IT Job Ads	Average Daily Rate Last 3 Months	Average Daily Rate % Change on Same Period Last Year
London	+8	109	£365	-9.43 %
South East	+29	55	£456	+13.81 %
South West	+42	49	£392	+35.35 %
Yorkshire	+18	25	£378	+25.20 %
East of England	+37	25	£231	-42.55 %
North West	+15	19	£255	-6.07 %
West Midlands	+6	17	£350	+94.35 %
East Midlands	+11	10	£347	+17.58 %
North East	-	3	-	-
Midlands	+13	1	-	-

ITIL Certification UK

ITIL Certification
Top 30 Related IT Skills

For the 6 months to 21 November 2008, IT contractor jobs across the England region citing ITIL Certification also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITIL Certification.

1 665 (100.00 %) ITIL 2 152 (22.86 %) Service Management 3 123 (18.50 %) PRINCE2 4 112 (16.84 %) Change Management 5 104 (15.64 %) Windows 6 97 (14.59 %) Service Delivery 7 89 (13.38 %) Finance 8 79 (11.88 %) Government 9 73 (10.98 %) Project Management 10 71 (10.68 %) Security Cleared 11 68 (10.23 %) Microsoft 12 64 (9.624 %) ITSM 13 62 (9.323 %) HP 13 62 (9.323 %) MS Office 14 61 (9.173 %) UNIX

15 58 (8.722 %) Incident Management 16 56 (8.421 %) SLA 17 55 (8.271 %) Banking 18 47 (7.068 %) OpenView 19 46 (6.917 %) MS Excel 19 46 (6.917 %) Problem Management 20 45 (6.767 %) Remedy 21 37 (5.564 %) SC Cleared 21 37 (5.564 %) Migration 21 37 (5.564 %) MS Exchange 22 36 (5.414 %) Oracle 23 35 (5.263 %) Configuration Management 23 35 (5.263 %) Active Directory 23 35 (5.263 %) Windows Server 2003 24 34 (5.113 %) Crystal Reports

ITIL Certification
Top Related IT Skills by Category

For the 6 months to 21 November 2008, IT contractor jobs across the England region citing ITIL Certification also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITIL Certification. Up to 20 skills are shown per category.

Application Development 1 10 (1.504 %) WebServices 2 2 (0.301 %) .NET 2 2 (0.301 %) ASP 2 2 (0.301 %) WebSphere 2 2 (0.301 %) Application Packaging 3 1 (0.150 %) HTML 3 1 (0.150 %) .NET Framework 3 1 (0.150 %) ASP.NET 3 1 (0.150 %) EDI	Application Platforms 1 37 (5.564 %) MS Exchange 2 16 (2.406 %) Lotus Notes 3 12 (1.805 %) Lotus Domino 4 11 (1.654 %) SharePoint 5 7 (1.053 %) IIS 6 6 (0.902 %) CMS 6 6 (0.902 %) SharePoint Server 2007 7 5 (0.752 %) Exchange Server 2000 8 4 (0.602 %) Exchange Server 2003 9 3 (0.451 %) Blackberry Enterprise Server 10 2 (0.301 %) WebLogic 10 2 (0.301 %) Rhythmyx 10 2 (0.301 %) Apache 10 2 (0.301 %) Exchange Server 2007 11 1 (0.150 %) Tomcat 11 1 (0.150 %) Documentum 11 1 (0.150 %) Commerce Server 11 1 (0.150 %) GroupWise 11 1 (0.150 %) SharePoint Portal Server
Applications 1 62 (9.323 %) MS Office 2 46 (6.917 %) MS Excel 3 13 (1.955 %) MS PowerPoint 4 10 (1.504 %) MS Visio 5 7 (1.053 %) MS Project 6 1 (0.150 %) Acrobat	Business Applications 1 5 (0.752 %) Remedy ITSM 2 4 (0.602 %) SAP APO 3 2 (0.301 %) assyst 4 1 (0.150 %) SAP ERP 4 1 (0.150 %) WebTrends 4 1 (0.150 %) Oracle ERP 4 1 (0.150 %) Summit 4 1 (0.150 %) RMDS
Communications & Networking 1 19 (2.857 %) LAN 2 16 (2.406 %) SAN 3 15 (2.256 %) WAN 4 9 (1.353 %) Internet 5 8 (1.203 %) Firewall 6 6 (0.902 %) Network Security 7 5 (0.752 %) DNS 7 5 (0.752 %) TCP/IP 8 4 (0.602 %) VPN 8 4 (0.602 %) DHCP 9 3 (0.451 %) ATM 9 3 (0.451 %) 3G 9 3 (0.451 %) Frame Relay 9 3 (0.451 %) 2G 10 2 (0.301 %) Intranet 10 2 (0.301 %) VoIP 11 1 (0.150 %) PBX 11 1 (0.150 %) SMS 11 1 (0.150 %) Ethernet 11 1 (0.150 %) FTP	Database & Business Intelligence 1 34 (5.113 %) Crystal Reports 2 30 (4.511 %) SQL Server 3 24 (3.609 %) BusinessObjects 4 9 (1.353 %) Informix 5 4 (0.602 %) SAP BW 5 4 (0.602 %) SQL Server 2000 6 3 (0.451 %) Oracle 10g 6 3 (0.451 %) Oracle 9i 6 3 (0.451 %) MS Access 6 3 (0.451 %) DB2 6 3 (0.451 %) ETL 7 2 (0.301 %) Datawarehouse 8 1 (0.150 %) RDBMS 8 1 (0.150 %) SQL Server 2005 8 1 (0.150 %) BusinessObjects XI
Development Applications 1 3 (0.451 %) LoadRunner 2 2 (0.301 %) PVCS 3 1 (0.150 %) VSS/SourceSafe 3 1 (0.150 %) ClearCase	General 1 89 (13.38 %) Finance 2 79 (11.88 %) Government 3 55 (8.271 %) Banking 4 30 (4.511 %) Telecoms 5 25 (3.759 %) Health 6 23 (3.459 %) Investment Banking 7 12 (1.805 %) Insurance 7 12 (1.805 %) Retail 8 7 (1.053 %) Education 9 6 (0.902 %) Automotive 10 5 (0.752 %) Financial Institution 11 4 (0.602 %) Pharmaceutical 11 4 (0.602 %) Local Government 12 3 (0.451 %) Legal 12 3 (0.451 %) Manufacturing 12 3 (0.451 %) Criminal Justice 12 3 (0.451 %) Front Office 12 3 (0.451 %) Back Office 13 2 (0.301 %) Construction 13 2 (0.301 %) Electric
Job Titles 1 192 (28.87 %) Analyst 2 94 (14.14 %) Service Manager 3 74 (11.13 %) Project Manager 4 57 (8.571 %) Support Analyst 5 45 (6.767 %) Service Analyst 6 44 (6.617 %) Consultant 7 38 (5.714 %) Delivery Manager 8 36 (5.414 %) Services Delivery Manager 9 30 (4.511 %) Service Desk Analyst 10 29 (4.361 %) Change Analyst 11 26 (3.910 %) Team Leader 12 22 (3.308 %) Change Manager 13 20 (3.008 %) Problem Manager 14 16 (2.406 %) Incident Manager 14 16 (2.406 %) Administrator 15 15 (2.256 %) Applications Support 15 15 (2.256 %) Business Analyst 16 14 (2.105 %) ITIL Manager 16 14 (2.105 %) Operations Analyst 17 13 (1.955 %) Technical Manager	Miscellaneous 1 28 (4.211 %) NHS 2 13 (1.955 %) CMDB 3 12 (1.805 %) Blackberry 4 9 (1.353 %) Management Information System 5 8 (1.203 %) Clustering 6 5 (0.752 %) Derivative 6 5 (0.752 %) RMADS 7 4 (0.602 %) Statistics 7 4 (0.602 %) AS400 7 4 (0.602 %) Mainframe 7 4 (0.602 %) NPfIT 8 3 (0.451 %) Fixed Income 8 3 (0.451 %) Foreign Exchange (FX) 8 3 (0.451 %) Exotic Derivative 8 3 (0.451 %) IBM Mainframe 9 2 (0.301 %) iSeries 9 2 (0.301 %) Computer Science 9 2 (0.301 %) French Language 9 2 (0.301 %) PACS 9 2 (0.301 %) Freedom of Information
Operating Systems 1 104 (15.64 %) Windows 2 61 (9.173 %) UNIX 3 35 (5.263 %) Windows Server 2003 4 28 (4.211 %) Windows 2000 5 21 (3.158 %) Windows XP 6 16 (2.406 %) Linux 7 15 (2.256 %) Solaris 8 13 (1.955 %) HPUX 9 12 (1.805 %) AIX 10 8 (1.203 %) NetWare 10 8 (1.203 %) Windows 2000 Server 11 5 (0.752 %) Windows Vista 12 4 (0.602 %) Windows NT 13 3 (0.451 %) zOS 14 2 (0.301 %) MVS 14 2 (0.301 %) OS/390 15 1 (0.150 %) VMS 15 1 (0.150 %) SUSE 15 1 (0.150 %) Windows Server 2008	Processes & Methodologies 1 665 (100.00 %) ITIL 2 152 (22.86 %) Service Management 3 123 (18.50 %) PRINCE2 4 112 (16.84 %) Change Management 5 97 (14.59 %) Service Delivery 6 73 (10.98 %) Project Management 7 71 (10.68 %) Security Cleared 8 64 (9.624 %) ITSM 9 58 (8.722 %) Incident Management 10 46 (6.917 %) Problem Management 11 37 (5.564 %) Migration 11 37 (5.564 %) SC Cleared 12 35 (5.263 %) Configuration Management 13 27 (4.060 %) Release Management 14 23 (3.459 %) Asset Management 14 23 (3.459 %) Risk Management 15 19 (2.857 %) DV Cleared 16 17 (2.556 %) PRINCE 17 16 (2.406 %) Stakeholder Management 18 15 (2.256 %) Business Analysis
Programming Languages 1 30 (4.511 %) SQL 2 20 (3.008 %) JavaScript 3 14 (2.105 %) C 4 5 (0.752 %) Java 4 5 (0.752 %) PL/SQL 4 5 (0.752 %) VBA 4 5 (0.752 %) Shell Script 5 3 (0.451 %) C# 6 2 (0.301 %) JCL 6 2 (0.301 %) VB 7 1 (0.150 %) Perl 7 1 (0.150 %) VBScript	Qualifications 1 30 (4.511 %) PRINCE2 Certification 1 30 (4.511 %) Degree 2 20 (3.008 %) Microsoft Certification 3 17 (2.556 %) PRINCE2 Practitioner 4 13 (1.955 %) MCSE 5 9 (1.353 %) SNIA Certification 6 8 (1.203 %) MCP 6 8 (1.203 %) ISEB 7 6 (0.902 %) MCSA 8 5 (0.752 %) CCNA 8 5 (0.752 %) CISSP 8 5 (0.752 %) Cisco Certification 8 5 (0.752 %) Novell Certification 9 4 (0.602 %) CISM 9 4 (0.602 %) HND 10 2 (0.301 %) CNA 11 1 (0.150 %) ECDL
Quality Assurance & Compliance 1 56 (8.421 %) SLA 2 7 (1.053 %) ISO27001 3 6 (0.902 %) QA 3 6 (0.902 %) Sarbanes-Oxley 4 5 (0.752 %) ISO9001 5 3 (0.451 %) BS15000 6 2 (0.301 %) COBIT 7 1 (0.150 %) ISO/IEC 20000 7 1 (0.150 %) Basel II 7 1 (0.150 %) BS7799 7 1 (0.150 %) ISO17799 7 1 (0.150 %) ISO9000	System Software 1 35 (5.263 %) Active Directory 2 11 (1.654 %) NetBackup 3 4 (0.602 %) Backup Exec 4 3 (0.451 %) Terminal Server 5 2 (0.301 %) MetaFrame 6 1 (0.150 %) Oracle RAC 6 1 (0.150 %) Terminal Services 6 1 (0.150 %) Tivoli Workload Scheduler 6 1 (0.150 %) Samba
Systems Management 1 47 (7.068 %) OpenView 2 18 (2.707 %) HP Data Protector 3 13 (1.955 %) ServiceCenter 3 13 (1.955 %) AssetCenter 4 9 (1.353 %) Legato 5 7 (1.053 %) Tivoli 5 7 (1.053 %) ZENworks 6 5 (0.752 %) Tivoli Storage Manager 6 5 (0.752 %) OVSD 7 3 (0.451 %) BMC PATROL 7 3 (0.451 %) Unicenter 8 2 (0.301 %) MOM 8 2 (0.301 %) BMC Performance Manager 9 1 (0.150 %) WSUS 9 1 (0.150 %) SCCM 9 1 (0.150 %) SCOM 9 1 (0.150 %) Norton AntiVirus	Vendors 1 68 (10.23 %) Microsoft 2 62 (9.323 %) HP 3 45 (6.767 %) Remedy 4 36 (5.414 %) Oracle 5 24 (3.609 %) Business Objects 5 24 (3.609 %) Cisco 6 23 (3.459 %) SAP 7 17 (2.556 %) Citrix 8 16 (2.406 %) Lotus 9 15 (2.256 %) BMC 10 13 (1.955 %) VERITAS 11 12 (1.805 %) Sun 12 11 (1.654 %) EMC 13 10 (1.504 %) Brocade 14 9 (1.353 %) IBM 15 7 (1.053 %) Sybase 15 7 (1.053 %) Novell 16 5 (0.752 %) Bloomberg 17 4 (0.602 %) Reuters 17 4 (0.602 %) VMware