The table below looks at the statistics for the Service Desk Analyst role in IT contracts advertised for the Hampshire region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Desk Analyst in their job title over the 3 months to 2 September 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
2 Sep 2015
Same period 2014 Same period 2013
Service Desk Analyst
Rank 100 118 96
Rank change year-on-year
+18 -22
Contract jobs requiring a Service Desk Analyst 23 11 20
As % of all contract IT jobs located in Hampshire 1.04% 0.52% 1.08%
As % of the Job Titles category 1.11% 0.56% 1.15%
Number of daily rates quoted 1 6 2
Average daily rate
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of your Daily Rate
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£113 £133 £126
Average daily rate % change year-on-year
-15.09% +4.95%
UK excluding London average daily rate £120 £125 £108
% change year-on-year
-4.00% +16.27%
Number of hourly rates quoted 15 2 16
Average hourly rate £14.00 £13.42 £12.11
Average hourly rate % change year-on-year
+4.30% +10.81%
90% offered a hourly rate of more than £13.55 £12.56 £10.75
10% offered a hourly rate of more than £16.50 £14.28 £17.00
UK excluding London average hourly rate £13.75 £12.75 £13.00
% change year-on-year
+7.84% -1.92%
Service Desk Analyst
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Hampshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Hampshire
Contract IT job ads with a match in the
Job Titles category
2071 1951 1742
As % of all contract IT jobs located in Hampshire 93.37% 92.25% 94.42%
Number of daily rates quoted 1256 1152 1001
Average daily rate £375 £350 £360
Average daily rate % change year-on-year
+7.14% -2.77%
90% offered a daily rate of more than £275 £225 £227
10% offered a daily rate of more than £500 £488 £500
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 136 116 149
Average hourly rate £16.50 £15.77 £17.00
Average hourly rate % change year-on-year
+4.62% -7.23%
90% offered a hourly rate of more than £12.24 £10.57 £11.50
10% offered a hourly rate of more than £42.50 £45.00 £35.00
UK excluding London average hourly rate £17.24 £17.00 £17.00
% change year-on-year
+1.41% -

Service Desk Analyst
Jobs Demand Trend in Hampshire

This chart provides a 3-month moving total of IT contractor jobs citing Service Desk Analyst in the job title across the Hampshire region as a proportion of the total demand within the Job Titles category.

Service Desk Analyst Jobs Demand Trend in Hampshire

Service Desk Analyst
Daily Rate Trend in Hampshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Desk Analyst across the Hampshire region.

Service Desk Analyst Daily Rate Trend in Hampshire

Service Desk Analyst
Hourly Rate Trend in Hampshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Desk Analyst across the Hampshire region.

Service Desk Analyst Hourly Rate Trend in Hampshire

Service Desk Analyst
Contract Job Locations in Hampshire

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Desk Analyst within the Hampshire region over the 3 months to 2 September 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Basingstoke +2 6 £113 -15.09%
Southampton +5 3 - - 1
Havant - 3 - -
Farnborough -5 2 - -
Fareham - 2 - - 1
Portsmouth -5 1 - - 1
Service Desk Analyst
South East

Service Desk Analyst
Top 30 Related IT Skills in Hampshire

For the 6 months to 2 September 2015, IT contractor jobs across the Hampshire region that cited Service Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Desk Analyst in their job title.

1 17 (36.96%) Windows
1 17 (36.96%) Analytical Skills
2 16 (34.78%) Microsoft
3 14 (30.43%) Active Directory
4 12 (26.09%) Service Management
5 11 (23.91%) SC Cleared
5 11 (23.91%) Security Cleared
6 10 (21.74%) Windows 7
6 10 (21.74%) MS Office
7 9 (19.57%) SLA
8 8 (17.39%) MS Excel
9 6 (13.04%) IBM Notes
9 6 (13.04%) ITIL
9 6 (13.04%) Citrix
9 6 (13.04%) Lotus
10 5 (10.87%) Windows Server 2003
10 5 (10.87%) Firewall
10 5 (10.87%) Telecoms
10 5 (10.87%) VMware
10 5 (10.87%) MS Exchange
10 5 (10.87%) Exchange Server 2010
10 5 (10.87%) Hyper-V
10 5 (10.87%) VMware Infrastructure
10 5 (10.87%) Incident Management
10 5 (10.87%) Exchange Server 2007
10 5 (10.87%) Windows Server 2012
11 4 (8.70%) Yeoman
11 4 (8.70%) Windows 8
12 3 (6.52%) Blackberry
12 3 (6.52%) iPhone

Service Desk Analyst
Top Related IT Skills in Hampshire by Category

For the 6 months to 2 September 2015, IT contractor jobs across the Hampshire region that cited Service Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 6 (13.04%) IBM Notes
2 5 (10.87%) MS Exchange
2 5 (10.87%) Exchange Server 2007
2 5 (10.87%) Exchange Server 2010
Applications
1 10 (21.74%) MS Office
2 8 (17.39%) MS Excel
Communications & Networking
1 5 (10.87%) Firewall
2 3 (6.52%) Wireless
3 2 (4.35%) LAN
3 2 (4.35%) VPN
Development Applications
1 4 (8.70%) Yeoman
General
1 5 (10.87%) Telecoms
2 1 (2.17%) Retail
2 1 (2.17%) Marketing
Miscellaneous
1 17 (36.96%) Analytical Skills
2 3 (6.52%) Blackberry
2 3 (6.52%) iPhone
Operating Systems
1 17 (36.96%) Windows
2 10 (21.74%) Windows 7
3 5 (10.87%) Windows Server 2012
3 5 (10.87%) Windows Server 2003
4 4 (8.70%) Windows 8
5 3 (6.52%) Windows Mobile
6 2 (4.35%) Windows XP
Processes & Methodologies
1 12 (26.09%) Service Management
2 6 (13.04%) ITIL
3 5 (10.87%) Incident Management
4 3 (6.52%) Time Management
5 2 (4.35%) ITSM
6 1 (2.17%) Change Management
6 1 (2.17%) Service Desk Management
6 1 (2.17%) Mentoring
6 1 (2.17%) Requirements Analysis
6 1 (2.17%) Problem Management
Programming Languages
1 2 (4.35%) C
Qualifications
1 11 (23.91%) SC Cleared
1 11 (23.91%) Security Cleared
2 1 (2.17%) MCP
2 1 (2.17%) Microsoft Certification
2 1 (2.17%) A+ Certification
Quality Assurance & Compliance
1 9 (19.57%) SLA
System Software
1 14 (30.43%) Active Directory
2 5 (10.87%) VMware Infrastructure
2 5 (10.87%) Hyper-V
Vendors
1 16 (34.78%) Microsoft
2 6 (13.04%) Citrix
2 6 (13.04%) Lotus
3 5 (10.87%) VMware
4 2 (4.35%) Cisco
4 2 (4.35%) Remedy
5 1 (2.17%) SAP
5 1 (2.17%) Bomgar