The table below looks at the statistics for the Service Desk Analyst role in IT contracts advertised for the Hampshire region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Desk Analyst in their job title over the 3 months to 3 March 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
3 Mar 2015
Same period 2014 Same period 2013
Service Desk Analyst
Rank 99 100 71
Rank change year-on-year
+1 -29
Contract jobs requiring a Service Desk Analyst 25 3 22
As % of all contract IT jobs located in Hampshire 1.17% 0.16% 1.57%
As % of the Job Titles category 1.29% 0.17% 1.66%
Number of daily rates quoted 5 2 1
Average daily rate
Keep up to 90%
of your Daily Rate
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£150 £125 £135
Average daily rate % change year-on-year
+20.00% -7.40%
UK excluding London average daily rate £125 £100 £110
% change year-on-year
+25.00% -9.09%
Number of hourly rates quoted 9 1 14
Average hourly rate £12.00 £18.00 £12.00
Average hourly rate % change year-on-year
-33.33% +50.00%
90% offered a hourly rate of more than £11.46 £18.00 £11.15
10% offered a hourly rate of more than £14.08 £18.00 £14.45
UK excluding London average hourly rate £12.40 £13.00 £12.00
% change year-on-year
-4.61% +8.33%
Service Desk Analyst
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Hampshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Hampshire
Contract IT job ads with a match in the
Job Titles category
1939 1722 1322
As % of all contract IT jobs located in Hampshire 90.61% 91.40% 94.16%
Number of daily rates quoted 1088 953 698
Average daily rate £375 £350 £350
Average daily rate % change year-on-year
+7.14% -
90% offered a daily rate of more than £238 £235 £213
10% offered a daily rate of more than £525 £500 £450
UK excluding London average daily rate £375 £350 £345
% change year-on-year
+7.14% +1.44%
Number of hourly rates quoted 111 105 150
Average hourly rate £16.16 £22.50 £19.50
Average hourly rate % change year-on-year
-28.17% +15.38%
90% offered a hourly rate of more than £11.35 £12.38 £11.50
10% offered a hourly rate of more than £42.00 £45.00 £37.95
UK excluding London average hourly rate £16.72 £17.00 £17.50
% change year-on-year
-1.64% -2.85%

Service Desk Analyst
Jobs Demand Trend in Hampshire

This chart provides a 3-month moving total of IT contractor jobs citing Service Desk Analyst in the job title across the Hampshire region as a proportion of the total demand within the Job Titles category.

Service Desk Analyst Jobs Demand Trend in Hampshire

Service Desk Analyst
Daily Rate Trend in Hampshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Desk Analyst across the Hampshire region.

Service Desk Analyst Daily Rate Trend in Hampshire

Service Desk Analyst
Hourly Rate Trend in Hampshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Desk Analyst across the Hampshire region.

Service Desk Analyst Hourly Rate Trend in Hampshire

Service Desk Analyst
Contract Job Locations in Hampshire

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Desk Analyst within the Hampshire region over the 3 months to 3 March 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Basingstoke -4 3 £150 +20.00% 1
Fareham - 2 - -
Portsmouth - 1 - -
Farnborough - 1 £173 -
Southampton - - - - 2
Eastleigh - - - -
Aldershot - - - -
Andover - - - -
Service Desk Analyst
South East

Service Desk Analyst
Top 30 Related IT Skills in Hampshire

For the 6 months to 3 March 2015, IT contractor jobs across the Hampshire region that cited Service Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Desk Analyst in their job title.

1 17 (41.46%) Service Management
1 17 (41.46%) Citrix
2 16 (39.02%) Analytical Skills
3 15 (36.59%) Lotus
3 15 (36.59%) IBM Notes
4 13 (31.71%) Windows
5 11 (26.83%) Windows 7
6 7 (17.07%) Active Directory
7 6 (14.63%) ITIL
8 4 (9.76%) CAD
8 4 (9.76%) MS Exchange
8 4 (9.76%) Exchange Server 2010
9 3 (7.32%) Microsoft
9 3 (7.32%) Management Information System
10 2 (4.88%) Change Management
10 2 (4.88%) ITSM
10 2 (4.88%) Configuration Management
10 2 (4.88%) Windows Server 2003
10 2 (4.88%) Remedy
10 2 (4.88%) McAfee
10 2 (4.88%) ITIL Certification
10 2 (4.88%) MS Office
10 2 (4.88%) Data Entry
10 2 (4.88%) Security Cleared
10 2 (4.88%) Windows Server 2008
10 2 (4.88%) VCP4
10 2 (4.88%) ITIL V3
10 2 (4.88%) Software Deployment
10 2 (4.88%) Windows Server 2012
10 2 (4.88%) Finance

Service Desk Analyst
Top Related IT Skills in Hampshire by Category

For the 6 months to 3 March 2015, IT contractor jobs across the Hampshire region that cited Service Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 15 (36.59%) IBM Notes
2 4 (9.76%) MS Exchange
2 4 (9.76%) Exchange Server 2010
3 2 (4.88%) Exchange Server 2007
4 1 (2.44%) SharePoint
Applications
1 2 (4.88%) MS Office
2 1 (2.44%) MS Excel
Business Applications
1 2 (4.88%) assyst
Cloud Services
1 1 (2.44%) SaaS
General
1 2 (4.88%) Finance
1 2 (4.88%) Manufacturing
1 2 (4.88%) Banking
2 1 (2.44%) Retail
2 1 (2.44%) Law
2 1 (2.44%) Telecoms
Libraries, Frameworks & Software Standards
1 1 (2.44%) COM
Miscellaneous
1 16 (39.02%) Analytical Skills
2 3 (7.32%) Management Information System
3 2 (4.88%) CMDB
4 1 (2.44%) iPad
4 1 (2.44%) NHS
Operating Systems
1 13 (31.71%) Windows
2 11 (26.83%) Windows 7
3 2 (4.88%) Windows Server 2012
3 2 (4.88%) Windows Server 2003
3 2 (4.88%) Windows Server 2008
4 1 (2.44%) Windows XP
4 1 (2.44%) Windows 8
Processes & Methodologies
1 17 (41.46%) Service Management
2 6 (14.63%) ITIL
3 4 (9.76%) CAD
4 2 (4.88%) Configuration Management
4 2 (4.88%) Data Entry
4 2 (4.88%) ITIL V3
4 2 (4.88%) Software Deployment
4 2 (4.88%) Change Management
4 2 (4.88%) ITSM
4 2 (4.88%) Migration
5 1 (2.44%) Logistics
5 1 (2.44%) Statistical Analysis
5 1 (2.44%) Incident Management
5 1 (2.44%) Time Management
5 1 (2.44%) Project Management
5 1 (2.44%) ERP
Qualifications
1 2 (4.88%) ITIL Certification
1 2 (4.88%) Security Cleared
1 2 (4.88%) VCP4
2 1 (2.44%) SC Cleared
Quality Assurance & Compliance
1 1 (2.44%) SLA
System Software
1 7 (17.07%) Active Directory
Systems Management
1 1 (2.44%) SCCM
Vendors
1 17 (41.46%) Citrix
2 15 (36.59%) Lotus
3 3 (7.32%) Microsoft
4 2 (4.88%) Remedy
4 2 (4.88%) McAfee
4 2 (4.88%) VMware
5 1 (2.44%) HP
5 1 (2.44%) Cerner