The first table below looks at the demand for Incident Management skills in IT contracts advertised for the Hertfordshire region. Included is a guide to the average contractor rates offered in IT contracts that have cited Incident Management over the 3 months to 30 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Hertfordshire region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
30 Jul 2014
Same period 2013 Same period 2012
Incident Management
Rank 53 57 63
Rank change year-on-year
+4 +6
Contract jobs citing Incident Management 10 3 10
As % of all contract IT jobs located in Hertfordshire 1.51% 0.49% 1.05%
As % of the Processes & Methodologies category 2.05% 0.66% 1.51%
Number of daily rates quoted 3 0 7
Average daily rate
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of your Daily Rate
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£160 - £330
UK excluding London average daily rate £315 £325 £323
% change year-on-year
-3.07% +0.77%
Number of hourly rates quoted 2 2 2
Average hourly rate £21.00 £32.50 £10.05
Average hourly rate % change year-on-year
-35.38% +223.54%
UK excluding London average hourly rate £17.50 £11.50 £16.00
% change year-on-year
+52.17% -28.12%
Processes & Methodologies Category
Hertfordshire
Contract IT job ads with a match in the
Processes & Methodologies category
488 458 661
As % of all contract IT jobs located in Hertfordshire 73.49% 75.33% 69.29%
Number of daily rates quoted 249 231 301
Average daily rate £388 £400 £363
Average daily rate % change year-on-year
-3.12% +10.34%
90% offered a daily rate of more than £250 £250 £250
10% offered a daily rate of more than £475 £500 £450
UK excluding London average daily rate £375 £375 £363
% change year-on-year
- +3.44%
Number of hourly rates quoted 30 18 42
Average hourly rate £19.25 £35.00 £35.00
Average hourly rate % change year-on-year
-45.00% -
90% offered a hourly rate of more than £10.50 £12.55 £12.42
10% offered a hourly rate of more than £38.00 £50.00 £41.30
UK excluding London average hourly rate £26.50 £31.00 £31.50
% change year-on-year
-14.51% -1.58%
Incident Management
East of England

Incident Management
Jobs Demand Trend in Hertfordshire

This chart provides a 3-month moving total of IT contractor jobs citing Incident Management across the Hertfordshire region as a proportion of the total demand within the Processes & Methodologies category.

Incident Management Jobs Demand Trend in Hertfordshire

Incident Management
Daily Rate Trend in Hertfordshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Incident Management across the Hertfordshire region.

Incident Management Daily Rate Trend in Hertfordshire

Incident Management
Hourly Rate Trend in Hertfordshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Incident Management across the Hertfordshire region.

Incident Management Hourly Rate Trend in Hertfordshire

Incident Management
Contract Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Incident Management within the Hertfordshire region over the 3 months to 30 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Watford -3 1 £278 - 1
Hemel Hempstead - 1 - -
Incident Management
East of England

Incident Management
Top 30 Related IT Skills in Hertfordshire

For the 6 months to 30 July 2014, IT contractor jobs across the Hertfordshire region citing Incident Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Incident Management.

1 16 (61.54%) ITIL
2 8 (30.77%) Retail
2 8 (30.77%) ITIL Certification
2 8 (30.77%) Project Management
3 7 (26.92%) Oracle
3 7 (26.92%) Team Foundation Server
3 7 (26.92%) Oracle ODI
4 6 (23.08%) Service Management
4 6 (23.08%) Oracle Reports
4 6 (23.08%) MSMQ
4 6 (23.08%) SQL
5 5 (19.23%) IBM Notes
5 5 (19.23%) Microsoft
5 5 (19.23%) MS Excel
5 5 (19.23%) Lotus
5 5 (19.23%) SLA
5 5 (19.23%) Blackberry
5 5 (19.23%) Configuration Management
5 5 (19.23%) Change Management
6 4 (15.38%) PCI DSS
6 4 (15.38%) Retalix
6 4 (15.38%) CRM
7 3 (11.54%) PRINCE2
7 3 (11.54%) EPoS
8 2 (7.69%) Information Security
8 2 (7.69%) CCSA
8 2 (7.69%) Legal
8 2 (7.69%) CISM
8 2 (7.69%) Data Protection
8 2 (7.69%) Degree

Incident Management
Top Related IT Skills in Hertfordshire by Category

For the 6 months to 30 July 2014, IT contractor jobs across the Hertfordshire region citing Incident Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Incident Management. Up to 20 skills are shown per category.

Application Platforms
1 5 (19.23%) IBM Notes
Applications
1 5 (19.23%) MS Excel
Communications & Networking
1 2 (7.69%) LAN
1 2 (7.69%) WAN
2 1 (3.85%) Network Security
2 1 (3.85%) Firewall
Database & Business Intelligence
1 7 (26.92%) Oracle ODI
2 6 (23.08%) Oracle Reports
Development Applications
1 7 (26.92%) Team Foundation Server
General
1 8 (30.77%) Retail
2 2 (7.69%) Legal
3 1 (3.85%) Telecoms
Job Titles
1 12 (46.15%) 2nd Line Support
2 7 (26.92%) Support Engineer
2 7 (26.92%) 2nd Line Support Engineer
3 5 (19.23%) IT Support Engineer
3 5 (19.23%) IT Support
4 4 (15.38%) Analyst
5 3 (11.54%) Incident Manager
5 3 (11.54%) Support Specialist
5 3 (11.54%) Technical Specialist
6 2 (7.69%) Problem Analyst
6 2 (7.69%) Incident Analyst
6 2 (7.69%) Project Manager
6 2 (7.69%) Support Technician
6 2 (7.69%) 2nd Line Support Technician
6 2 (7.69%) Head of Security
6 2 (7.69%) Head of Information Security
7 1 (3.85%) IT Consultant
7 1 (3.85%) Consultant
7 1 (3.85%) Network Engineer
7 1 (3.85%) Senior Manager
Libraries, Frameworks & Software Standards
1 6 (23.08%) MSMQ
Miscellaneous
1 5 (19.23%) Blackberry
2 3 (11.54%) EPoS
3 1 (3.85%) Management Information System
3 1 (3.85%) E-Learning
Processes & Methodologies
1 16 (61.54%) ITIL
2 8 (30.77%) Project Management
3 6 (23.08%) Service Management
4 5 (19.23%) Configuration Management
4 5 (19.23%) Change Management
5 4 (15.38%) CRM
6 3 (11.54%) PRINCE2
7 2 (7.69%) Information Security
7 2 (7.69%) Data Protection
7 2 (7.69%) Network Architecture
8 1 (3.85%) Procure-to-pay
8 1 (3.85%) ERP
8 1 (3.85%) Data Cleansing
8 1 (3.85%) Data Mapping
8 1 (3.85%) Service Delivery
Programming Languages
1 6 (23.08%) SQL
Qualifications
1 8 (30.77%) ITIL Certification
2 2 (7.69%) CCSA
2 2 (7.69%) CISM
2 2 (7.69%) Degree
2 2 (7.69%) CCNP
2 2 (7.69%) CISSP
2 2 (7.69%) Cisco Certification
3 1 (3.85%) SC Cleared
3 1 (3.85%) Security Cleared
3 1 (3.85%) CCSE
Quality Assurance & Compliance
1 5 (19.23%) SLA
2 4 (15.38%) PCI DSS
3 1 (3.85%) ISO/IEC 27001
Vendors
1 7 (26.92%) Oracle
2 5 (19.23%) Microsoft
2 5 (19.23%) Lotus
3 4 (15.38%) Retalix
4 2 (7.69%) Cisco
5 1 (3.85%) SAP
5 1 (3.85%) Websense
5 1 (3.85%) CheckPoint
5 1 (3.85%) Remedy