The first table below looks at the demand for Incident Management skills in IT contracts advertised for the Hertfordshire region. Included is a guide to the average contractor rates offered in IT contracts that have cited Incident Management over the 3 months to 18 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Hertfordshire region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
18 Apr 2014
Same period 2013 Same period 2012
Incident Management
Rank 52 60 69
Rank change year-on-year
+8 +9
Contract jobs citing Incident Management 17 1 4
As % of all contract IT jobs located in Hertfordshire 2.19% 0.16% 0.42%
As % of the Processes & Methodologies category 3.11% 0.20% 0.60%
Number of daily rates quoted 6 0 2
Average daily rate £160 - £388
UK excluding London average daily rate £331 £275 £314
% change year-on-year
+20.45% -12.35%
Number of hourly rates quoted 3 0 2
Average hourly rate £21.00 - £15.52
UK excluding London average hourly rate £19.50 £13.63 £16.47
% change year-on-year
+43.11% -17.24%
Processes & Methodologies Category
Hertfordshire
Contract IT job ads with a match in the
Processes & Methodologies category
547 492 662
As % of all contract IT jobs located in Hertfordshire 70.49% 77.85% 69.10%
Number of daily rates quoted 278 258 320
Average daily rate £413 £419 £375
Average daily rate % change year-on-year
-1.49% +11.66%
90% offered a daily rate of more than £259 £267 £275
10% offered a daily rate of more than £500 £550 £500
UK excluding London average daily rate £375 £360 £370
% change year-on-year
+4.16% -2.70%
Number of hourly rates quoted 26 17 59
Average hourly rate £32.50 £17.50 £35.00
Average hourly rate % change year-on-year
+85.71% -50.00%
90% offered a hourly rate of more than £9.50 £11.00 £12.00
10% offered a hourly rate of more than £37.00 £40.50 £49.00
UK excluding London average hourly rate £30.00 £32.00 £27.50
% change year-on-year
-6.25% +16.36%
Incident Management
East of England

Incident Management
Jobs Demand Trend in Hertfordshire

This chart provides a 3-month moving total of IT contractor jobs citing Incident Management across the Hertfordshire region as a proportion of the total demand within the Processes & Methodologies category.

Incident Management Jobs Demand Trend in Hertfordshire

Incident Management
Daily Rate Trend in Hertfordshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Incident Management across the Hertfordshire region.

Incident Management Daily Rate Trend in Hertfordshire

Incident Management
Daily Rate Histogram in Hertfordshire

This chart provides a histogram of daily rates quoted in contract IT jobs citing Incident Management across the Hertfordshire region over the 3 months to 18 April 2014.

Incident Management Daily Rate Histogram in Hertfordshire

Incident Management
Hourly Rate Trend in Hertfordshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Incident Management across the Hertfordshire region.

Incident Management Hourly Rate Trend in Hertfordshire

Incident Management
Contract Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Incident Management within the Hertfordshire region over the 3 months to 18 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Find
Job
Vacancies
Borehamwood - - - -
Watford - - - - 1
Incident Management
East of England

Incident Management
Top 30 Related IT Skills in Hertfordshire

For the 6 months to 18 April 2014, IT contractor jobs across the Hertfordshire region citing Incident Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Incident Management.

1 12 (46.15%) ITIL
2 10 (38.46%) SQL
2 10 (38.46%) Change Management
3 8 (30.77%) ITIL Certification
3 8 (30.77%) Retail
4 7 (26.92%) Team Foundation Server
4 7 (26.92%) Oracle ODI
4 7 (26.92%) Oracle
4 7 (26.92%) Project Management
5 6 (23.08%) Oracle Reports
5 6 (23.08%) MSMQ
5 6 (23.08%) MS Excel
5 6 (23.08%) Microsoft
6 5 (19.23%) Lotus
6 5 (19.23%) IBM Notes
6 5 (19.23%) Blackberry
6 5 (19.23%) Configuration Management
6 5 (19.23%) Service Management
7 4 (15.38%) Retalix
7 4 (15.38%) Performance Management
7 4 (15.38%) SC Cleared
7 4 (15.38%) Security Cleared
7 4 (15.38%) FMCG
7 4 (15.38%) Capacity Planning
7 4 (15.38%) SQL Server 2000
7 4 (15.38%) Risk Management
7 4 (15.38%) Stakeholder Management
7 4 (15.38%) Games
7 4 (15.38%) SLA
7 4 (15.38%) CRM

Incident Management
Top Related IT Skills in Hertfordshire by Category

For the 6 months to 18 April 2014, IT contractor jobs across the Hertfordshire region citing Incident Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Incident Management. Up to 20 skills are shown per category.

Application Platforms
1 5 (19.23%) IBM Notes
Applications
1 6 (23.08%) MS Excel
Communications & Networking
1 1 (3.85%) DHCP
1 1 (3.85%) DNS
Database & Business Intelligence
1 7 (26.92%) Oracle ODI
2 6 (23.08%) Oracle Reports
3 4 (15.38%) SQL Server 2000
3 4 (15.38%) Data Warehouse
3 4 (15.38%) SQL Server
3 4 (15.38%) DB2
Development Applications
1 7 (26.92%) Team Foundation Server
General
1 8 (30.77%) Retail
2 4 (15.38%) Games
Job Titles
1 12 (46.15%) 2nd Line Support
2 7 (26.92%) 2nd Line Support Engineer
2 7 (26.92%) Support Engineer
3 5 (19.23%) IT Support
3 5 (19.23%) IT Support Engineer
4 4 (15.38%) Server Administrator
4 4 (15.38%) Administrator
4 4 (15.38%) SQL Server DBA
4 4 (15.38%) SQL DBA
4 4 (15.38%) DBA
5 3 (11.54%) Support Specialist
5 3 (11.54%) Tester
5 3 (11.54%) Incident Manager
5 3 (11.54%) Technical Specialist
6 2 (7.69%) 2nd Line Support Technician
6 2 (7.69%) Project Manager
6 2 (7.69%) Support Technician
7 1 (3.85%) Analyst
7 1 (3.85%) Test Manager
7 1 (3.85%) Technical Analyst
Libraries, Frameworks & Software Standards
1 6 (23.08%) MSMQ
Miscellaneous
1 5 (19.23%) Blackberry
2 4 (15.38%) FMCG
3 3 (11.54%) EPoS
4 1 (3.85%) FlexPod
Processes & Methodologies
1 12 (46.15%) ITIL
2 10 (38.46%) Change Management
3 7 (26.92%) Project Management
4 5 (19.23%) Configuration Management
4 5 (19.23%) Service Management
5 4 (15.38%) Performance Management
5 4 (15.38%) Capacity Planning
5 4 (15.38%) Risk Management
5 4 (15.38%) Stakeholder Management
5 4 (15.38%) CRM
6 3 (11.54%) Test Scripting
7 2 (7.69%) PRINCE2
8 1 (3.85%) Root Cause Analysis
8 1 (3.85%) Problem Management
8 1 (3.85%) Test Management
Programming Languages
1 10 (38.46%) SQL
Qualifications
1 8 (30.77%) ITIL Certification
2 4 (15.38%) SC Cleared
2 4 (15.38%) Security Cleared
Quality Assurance & Compliance
1 4 (15.38%) SLA
System Software
1 1 (3.85%) Active Directory
Systems Management
1 3 (11.54%) HP Quality Center
Vendors
1 7 (26.92%) Oracle
2 6 (23.08%) Microsoft
3 5 (19.23%) Lotus
4 4 (15.38%) Retalix
5 1 (3.85%) Citrix
5 1 (3.85%) VMware
5 1 (3.85%) Remedy