The table below looks at the statistics for CRM skills in IT contracts advertised for the Hertfordshire region. Included is a guide to the contractor rates offered in IT contracts that have cited CRM over the 3 months to 17 January 2017 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
17 Jan 2017
Same period 2016 Same period 2015
Customer Relationship Management (CRM)
East of England / Hertfordshire
Rank 39 37 45
Rank change year-on-year
-2 +8
Contract jobs citing CRM 17 20 17
As % of all contract IT jobs located in Hertfordshire 2.89% 3.43% 2.69%
As % of the Processes & Methodologies category 3.81% 4.80% 3.55%
Number of daily rates quoted 12 8 9
Median daily rate £425 £419 £500
Median daily rate % change year-on-year
+1.49% -16.25%
90% offered a daily rate of more than £144 £361 £387
10% offered a daily rate of more than £470 £486 £538
UK excluding London median daily rate £403 £400 £400
% change year-on-year
+0.62% -
Number of hourly rates quoted 0 0 1
Median hourly rate - - £90.00
UK excluding London median hourly rate £31.00 £19.50 £20.00
% change year-on-year
+59.01% -2.52%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Hertfordshire region.

Processes & Methodologies Category
Hertfordshire
Contract IT job ads with a match in the
Processes & Methodologies category
446 417 479
As % of all contract IT jobs located in Hertfordshire 75.72% 71.53% 75.79%
Number of daily rates quoted 255 208 277
Median daily rate £450 £450 £415
Median daily rate % change year-on-year
- +8.43%
90% offered a daily rate of more than £300 £287 £275
10% offered a daily rate of more than £600 £625 £550
UK excluding London median daily rate £410 £400 £390
% change year-on-year
+2.50% +2.56%
Number of hourly rates quoted 16 37 18
Median hourly rate £45.00 £29.00 £34.75
Median hourly rate % change year-on-year
+55.17% -16.54%
90% offered a hourly rate of more than £11.00 £15.00 £12.50
10% offered a hourly rate of more than £50.00 £49.50 £45.00
UK excluding London median hourly rate £34.50 £39.00 £25.50
% change year-on-year
-11.53% +52.94%

CRM
Jobs Demand Trend in Hertfordshire

The demand trend of contract jobs across the Hertfordshire region citing CRM as a proportion of all IT contracts with a match in the Processes & Methodologies category.

CRM Jobs Demand Trend in Hertfordshire

CRM
Daily Rate Trend in Hertfordshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing CRM across the Hertfordshire region.

CRM Daily Rate Trend in Hertfordshire

CRM
Daily Rate Histogram in Hertfordshire

This chart provides a histogram of daily rates quoted in contract IT jobs citing CRM across the Hertfordshire region over the 3 months to 17 January 2017.

CRM Daily Rate Histogram in Hertfordshire

CRM
Hourly Rate Trend in Hertfordshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing CRM across the Hertfordshire region.

CRM Hourly Rate Trend in Hertfordshire

CRM
Contract Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing CRM within the Hertfordshire region over the 3 months to 17 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Welwyn Garden City -8 4 £140 -70.52% 1
Watford +1 2 £475 +15.15% 1
Bishop's Stortford - 1 - -
Harpenden - 1 - -
CRM
East of England

CRM
Top 30 Related IT Skills in Hertfordshire

For the 6 months to 17 January 2017, IT contractor jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Hertfordshire region with a requirement for CRM.

1 15 (36.59%) Microsoft
1 15 (36.59%) Stakeholder Management
2 13 (31.71%) Dynamics CRM
3 12 (29.27%) Salesforce.com
4 11 (26.83%) Salesforce.com CRM
5 10 (24.39%) MS Excel
5 10 (24.39%) MS Office
6 8 (19.51%) Retail
7 7 (17.07%) SharePoint
7 7 (17.07%) E-Commerce
7 7 (17.07%) SDLC
8 5 (12.20%) Internet
8 5 (12.20%) e-Learning
8 5 (12.20%) ERP
8 5 (12.20%) Finance
8 5 (12.20%) Marketing
8 5 (12.20%) Video Editing
9 4 (9.76%) Agile Software Development
9 4 (9.76%) Java
9 4 (9.76%) PHP
10 3 (7.32%) SQL
10 3 (7.32%) JavaScript
10 3 (7.32%) SAP
10 3 (7.32%) SQL Server
10 3 (7.32%) SLA
10 3 (7.32%) SMS
10 3 (7.32%) Technical Architecture
10 3 (7.32%) Web Development
10 3 (7.32%) Direct Marketing
10 3 (7.32%) Payment Gateway

CRM
Top Related IT Skills in Hertfordshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (17.07%) SharePoint
2 1 (2.44%) MS Exchange
2 1 (2.44%) NServiceBus
2 1 (2.44%) OpenStack
Applications
1 10 (24.39%) MS Excel
1 10 (24.39%) MS Office
2 2 (4.88%) MS Project
3 1 (2.44%) Camtasia
3 1 (2.44%) MS PowerPoint
Business Applications
1 13 (31.71%) Dynamics CRM
2 11 (26.83%) Salesforce.com CRM
3 3 (7.32%) Payment Gateway
Cloud Services
1 3 (7.32%) SuccessFactors
2 2 (4.88%) Microsoft Azure
2 2 (4.88%) Office 365
3 1 (2.44%) AdWords
3 1 (2.44%) Amazon AWS
3 1 (2.44%) Azure Active Directory
3 1 (2.44%) Cloud Computing
3 1 (2.44%) Google Analytics
3 1 (2.44%) IaaS
3 1 (2.44%) PaaS
3 1 (2.44%) SaaS
Communications & Networking
1 5 (12.20%) Internet
2 3 (7.32%) SMS
3 2 (4.88%) Network Security
4 1 (2.44%) DNS
Database & Business Intelligence
1 3 (7.32%) SQL Server
2 2 (4.88%) SQL Server Integration Services
3 1 (2.44%) MySQL
3 1 (2.44%) Relational Database
3 1 (2.44%) SQL Server 2008
Development Applications
1 1 (2.44%) Team Foundation Server
General
1 8 (19.51%) Retail
2 5 (12.20%) Finance
2 5 (12.20%) Marketing
3 2 (4.88%) Advertising
4 1 (2.44%) Back Office
4 1 (2.44%) Banking
4 1 (2.44%) Telecoms
Job Titles
1 10 (24.39%) Project Manager
2 9 (21.95%) Salesforce Project Manager
3 7 (17.07%) Analyst
3 7 (17.07%) Developer
4 3 (7.32%) Architect
4 3 (7.32%) Campaign Analyst
4 3 (7.32%) Consultant
4 3 (7.32%) CRM Analyst
4 3 (7.32%) CRM Trainer
4 3 (7.32%) Designer
4 3 (7.32%) e-Learning Designer
4 3 (7.32%) e-Learning Developer
4 3 (7.32%) Instructional Designer
4 3 (7.32%) Microsoft Trainer
4 3 (7.32%) Support Engineer
4 3 (7.32%) Trainer
5 2 (4.88%) CRM Architect
5 2 (4.88%) CRM Manager
5 2 (4.88%) Dynamics CRM Trainer
5 2 (4.88%) Programme Planner
Libraries, Frameworks & Software Standards
1 2 (4.88%) CSS
1 2 (4.88%) HTML
1 2 (4.88%) jQuery
2 1 (2.44%) .NET Framework
2 1 (2.44%) Ajax
2 1 (2.44%) ASP.NET MVC
2 1 (2.44%) ASP.NET MVC 4
2 1 (2.44%) ASP.NET MVC 5
2 1 (2.44%) ASP.NET Web API
2 1 (2.44%) Cocoa
2 1 (2.44%) Entity Framework
2 1 (2.44%) HTML5
2 1 (2.44%) Kendo UI
2 1 (2.44%) MSMQ
2 1 (2.44%) REST
2 1 (2.44%) RESTful
2 1 (2.44%) SOAP
2 1 (2.44%) Twitter Bootstrap
2 1 (2.44%) Web Services
2 1 (2.44%) XML
Miscellaneous
1 5 (12.20%) e-Learning
1 5 (12.20%) Video Editing
2 3 (7.32%) User Experience
3 2 (4.88%) Analytical Skills
3 2 (4.88%) Digital Media
4 1 (2.44%) Data Centre
4 1 (2.44%) Hybrid Cloud
4 1 (2.44%) Mobile App
4 1 (2.44%) RIA
Operating Systems
1 2 (4.88%) Windows
2 1 (2.44%) Apple iOS
Processes & Methodologies
1 15 (36.59%) Stakeholder Management
2 7 (17.07%) E-Commerce
2 7 (17.07%) SDLC
3 5 (12.20%) ERP
4 4 (9.76%) Agile Software Development
5 3 (7.32%) Direct Marketing
5 3 (7.32%) Technical Architecture
5 3 (7.32%) Web Development
6 2 (4.88%) Analytics
6 2 (4.88%) BPR
6 2 (4.88%) Critical Path Analysis
6 2 (4.88%) Functional Testing
6 2 (4.88%) HOOD
6 2 (4.88%) Identity Access Management
6 2 (4.88%) Identity Management
6 2 (4.88%) MVC
6 2 (4.88%) OO
6 2 (4.88%) Performance Management
6 2 (4.88%) Project Management
7 1 (2.44%) Service Management
Programming Languages
1 4 (9.76%) Java
1 4 (9.76%) PHP
2 3 (7.32%) JavaScript
2 3 (7.32%) SQL
3 2 (4.88%) C
4 1 (2.44%) Apple Swift
4 1 (2.44%) C#
4 1 (2.44%) PowerShell
Qualifications
1 1 (2.44%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 3 (7.32%) SLA
2 1 (2.44%) Data Quality
System Software
1 1 (2.44%) Active Directory
Vendors
1 15 (36.59%) Microsoft
2 12 (29.27%) Salesforce.com
3 3 (7.32%) SAP
4 2 (4.88%) Sun
5 1 (2.44%) Google
5 1 (2.44%) iManage
5 1 (2.44%) Oracle
5 1 (2.44%) Zend