The table below looks at the statistics for CRM skills in IT contracts advertised for the Hertfordshire region. Included is a guide to the average contractor rates offered in IT contracts that have cited CRM over the 3 months to 22 September 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
22 Sep 2014
Same period 2013 Same period 2012
Customer Relationship Management (CRM)
Rank 62 38 68
Rank change year-on-year
-24 +30
Contract jobs citing CRM 15 13 12
As % of all contract IT jobs located in Hertfordshire 1.77% 2.64% 1.22%
As % of the Processes & Methodologies category 2.30% 3.62% 1.70%
Number of daily rates quoted 6 6 1
Average daily rate
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of your Daily Rate
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£425 £375 £475
Average daily rate % change year-on-year
+13.33% -21.05%
UK excluding London average daily rate £400 £377 £400
% change year-on-year
+6.03% -5.68%
Number of hourly rates quoted 2 0 2
Average hourly rate £11.00 - £17.25
UK excluding London average hourly rate £20.00 £38.15 £16.50
% change year-on-year
-47.57% +131.21%
CRM
East of England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Hertfordshire region.

Processes & Methodologies Category
Hertfordshire
Contract IT job ads with a match in the
Processes & Methodologies category
651 359 706
As % of all contract IT jobs located in Hertfordshire 76.77% 72.82% 71.89%
Number of daily rates quoted 390 164 343
Average daily rate £400 £400 £375
Average daily rate % change year-on-year
- +6.66%
90% offered a daily rate of more than £225 £255 £260
10% offered a daily rate of more than £516 £500 £450
UK excluding London average daily rate £375 £368 £363
% change year-on-year
+2.04% +1.37%
Number of hourly rates quoted 22 26 38
Average hourly rate £15.00 £46.00 £27.25
Average hourly rate % change year-on-year
-67.39% +68.80%
90% offered a hourly rate of more than £11.00 £10.50 £11.15
10% offered a hourly rate of more than £36.00 £50.00 £37.50
UK excluding London average hourly rate £26.00 £30.00 £30.00
% change year-on-year
-13.33% -

CRM
Jobs Demand Trend in Hertfordshire

This chart provides a 3-month moving total of IT contractor jobs citing CRM across the Hertfordshire region as a proportion of the total demand within the Processes & Methodologies category.

CRM Jobs Demand Trend in Hertfordshire

CRM
Daily Rate Trend in Hertfordshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing CRM across the Hertfordshire region.

CRM Daily Rate Trend in Hertfordshire

CRM
Daily Rate Histogram in Hertfordshire

This chart provides a histogram of daily rates quoted in contract IT jobs citing CRM across the Hertfordshire region over the 3 months to 22 September 2014.

CRM Daily Rate Histogram in Hertfordshire

CRM
Hourly Rate Trend in Hertfordshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing CRM across the Hertfordshire region.

CRM Hourly Rate Trend in Hertfordshire

CRM
Contract Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing CRM within the Hertfordshire region over the 3 months to 22 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Stevenage - 4 £225 -
Watford -6 3 £425 -
Berkhamsted - - - -
Bishop's Stortford - - - -
Harpenden - - - -
Hemel Hempstead - - - - 1
Hertford - - - -
Kings Langley - - - - 1
Potters Bar - - - -
St Albans - - - - 2
CRM
East of England

CRM
Top 30 Related IT Skills in Hertfordshire

For the 6 months to 22 September 2014, IT contractor jobs across the Hertfordshire region citing CRM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited CRM.

1 8 (26.67%) SQL
1 8 (26.67%) Dynamics CRM
2 7 (23.33%) Retail
2 7 (23.33%) JavaScript
2 7 (23.33%) SQL Server
3 6 (20.00%) Oracle
3 6 (20.00%) .NET
3 6 (20.00%) Windows
3 6 (20.00%) Microsoft
3 6 (20.00%) Finance
4 5 (16.67%) MS Excel
4 5 (16.67%) CSS
4 5 (16.67%) HTML
4 5 (16.67%) MS Office
4 5 (16.67%) Agile Software Development
5 4 (13.33%) Web Development
5 4 (13.33%) Degree
5 4 (13.33%) Windows Server 2008
5 4 (13.33%) MySQL
5 4 (13.33%) Windows XP
5 4 (13.33%) Windows Server 2003
5 4 (13.33%) Project Management
6 3 (10.00%) Telecoms
6 3 (10.00%) ASP.NET
6 3 (10.00%) E-Commerce
6 3 (10.00%) SharePoint
6 3 (10.00%) Java
6 3 (10.00%) C#
6 3 (10.00%) WordPress
6 3 (10.00%) Computer Science

CRM
Top Related IT Skills in Hertfordshire by Category

For the 6 months to 22 September 2014, IT contractor jobs across the Hertfordshire region citing CRM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited CRM. Up to 20 skills are shown per category.

Application Platforms
1 3 (10.00%) SharePoint
1 3 (10.00%) WordPress
2 2 (6.67%) CMS
2 2 (6.67%) WebSphere
Applications
1 5 (16.67%) MS Office
1 5 (16.67%) MS Excel
2 3 (10.00%) MS PowerPoint
3 1 (3.33%) Photoshop
3 1 (3.33%) MS Project
Business Applications
1 8 (26.67%) Dynamics CRM
2 2 (6.67%) Magento
3 1 (3.33%) Dynamics AX
3 1 (3.33%) Oracle CRM
3 1 (3.33%) Dynamics NAV
Cloud Services
1 1 (3.33%) Cloud Computing
Communications & Networking
1 1 (3.33%) Internet
Database & Business Intelligence
1 7 (23.33%) SQL Server
2 4 (13.33%) MySQL
3 3 (10.00%) SQL Server Integration Services
4 2 (6.67%) SQL Server Analysis Services
4 2 (6.67%) SQL Server 2008
4 2 (6.67%) Business Intelligence Development Studio
4 2 (6.67%) Relational Database
4 2 (6.67%) Data Warehouse
4 2 (6.67%) PostgreSQL
4 2 (6.67%) SQL Server Reporting Services
5 1 (3.33%) DB2
Development Applications
1 1 (3.33%) JUnit
1 1 (3.33%) Dreamweaver
1 1 (3.33%) Selenium
1 1 (3.33%) TestNG
1 1 (3.33%) WebDriver
General
1 7 (23.33%) Retail
2 6 (20.00%) Finance
3 3 (10.00%) Telecoms
4 2 (6.67%) Manufacturing
4 2 (6.67%) Marketing
5 1 (3.33%) Advertising
Job Titles
1 9 (30.00%) Developer
2 5 (16.67%) Consultant
3 4 (13.33%) Technical Support
3 4 (13.33%) 1st Line Support
3 4 (13.33%) Web Developer
3 4 (13.33%) Architect
3 4 (13.33%) Project Manager
3 4 (13.33%) Solutions Architect
4 3 (10.00%) Business Analyst
4 3 (10.00%) Analyst
5 2 (6.67%) Systems Developer
5 2 (6.67%) CRM Solutions Architect
5 2 (6.67%) Magento Developer
5 2 (6.67%) CRM Architect
6 1 (3.33%) C# .NET Developer
6 1 (3.33%) DBA
6 1 (3.33%) Process Analyst
6 1 (3.33%) Senior Project Manager
6 1 (3.33%) .NET Developer
6 1 (3.33%) C# Developer
Libraries, Frameworks & Software Standards
1 6 (20.00%) .NET
2 5 (16.67%) HTML
2 5 (16.67%) CSS
3 3 (10.00%) ASP.NET
3 3 (10.00%) HTML5
3 3 (10.00%) .NET Framework
3 3 (10.00%) jQuery
4 2 (6.67%) JSON
4 2 (6.67%) Ajax
5 1 (3.33%) SOAP
5 1 (3.33%) Web Services
5 1 (3.33%) XML
5 1 (3.33%) DOM
5 1 (3.33%) ADO.NET Entity Framework
5 1 (3.33%) CSS3
5 1 (3.33%) ASP.NET MVC 3
5 1 (3.33%) ASP.NET MVC 4
5 1 (3.33%) Kendo UI
5 1 (3.33%) Twitter Bootstrap
5 1 (3.33%) ASP.NET Web Forms
Miscellaneous
1 3 (10.00%) Computer Science
2 2 (6.67%) Mobile App
2 2 (6.67%) EPoS
2 2 (6.67%) Management Information System
2 2 (6.67%) Data Protection Act
3 1 (3.33%) Mathematics
3 1 (3.33%) W3C
3 1 (3.33%) User Experience
3 1 (3.33%) RIA
Operating Systems
1 6 (20.00%) Windows
2 4 (13.33%) Windows XP
2 4 (13.33%) Windows Server 2003
2 4 (13.33%) Windows Server 2008
Processes & Methodologies
1 5 (16.67%) Agile Software Development
2 4 (13.33%) Project Management
2 4 (13.33%) Web Development
3 3 (10.00%) Time Management
3 3 (10.00%) Line Management
3 3 (10.00%) E-Commerce
3 3 (10.00%) Data Analysis
4 2 (6.67%) Zachman Framework
4 2 (6.67%) TOGAF
4 2 (6.67%) Business Analysis
4 2 (6.67%) Business Intelligence
4 2 (6.67%) Campaign Management
4 2 (6.67%) Continuous Improvement
4 2 (6.67%) Data Governance
4 2 (6.67%) Data Protection
4 2 (6.67%) Data Architecture
5 1 (3.33%) Test Automation
5 1 (3.33%) Waterfall
5 1 (3.33%) Data Cleansing
5 1 (3.33%) Email Marketing
Programming Languages
1 8 (26.67%) SQL
2 7 (23.33%) JavaScript
3 3 (10.00%) C#
3 3 (10.00%) Java
4 2 (6.67%) PHP
5 1 (3.33%) ABAP
5 1 (3.33%) Apex Code
Qualifications
1 4 (13.33%) Degree
Quality Assurance & Compliance
1 2 (6.67%) ISO/IEC 27001
2 1 (3.33%) WCAG
2 1 (3.33%) QA
2 1 (3.33%) ISO 9001
System Software
1 2 (6.67%) VMware Infrastructure
1 2 (6.67%) Hyper-V
Vendors
1 6 (20.00%) Microsoft
1 6 (20.00%) Oracle
2 2 (6.67%) Cisco
2 2 (6.67%) Citrix
2 2 (6.67%) Salesforce.com
2 2 (6.67%) VMware
3 1 (3.33%) Google
3 1 (3.33%) Facebook
3 1 (3.33%) Twitter
3 1 (3.33%) CyberSource
3 1 (3.33%) DataCash
3 1 (3.33%) SAP