The table below looks at the statistics for Service Delivery skills in IT contracts advertised for the Hertfordshire region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Delivery over the 3 months to 13 February 2016 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
13 Feb 2016
Same period 2015 Same period 2014
Services Delivery
Rank 45 47 46
Rank change year-on-year
+2 -1
Contract jobs citing Service Delivery 11 17 22
As % of all contract IT jobs located in Hertfordshire 1.95% 2.70% 3.24%
As % of the Processes & Methodologies category 2.75% 3.62% 4.43%
Number of daily rates quoted 8 9 7
Average daily rate £363 £375 £275
Average daily rate % change year-on-year
-3.33% +36.36%
90% offered a daily rate of more than £166 £285 £240
10% offered a daily rate of more than £391 £460 £359
UK excluding London average daily rate £388 £375 £388
% change year-on-year
+3.33% -3.22%
Number of hourly rates quoted 0 0 2
Average hourly rate - - £25.50
UK excluding London average hourly rate £21.50 £15.75 £13.25
% change year-on-year
+36.50% +18.86%
Service Delivery
East of England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Hertfordshire region.

Processes & Methodologies Category
Hertfordshire
Contract IT job ads with a match in the
Processes & Methodologies category
400 469 497
As % of all contract IT jobs located in Hertfordshire 70.92% 74.44% 73.20%
Number of daily rates quoted 214 247 255
Average daily rate £450 £425 £400
Average daily rate % change year-on-year
+5.88% +6.25%
90% offered a daily rate of more than £309 £275 £275
10% offered a daily rate of more than £625 £575 £533
UK excluding London average daily rate £400 £400 £375
% change year-on-year
- +6.66%
Number of hourly rates quoted 37 23 32
Average hourly rate £37.50 £33.50 £27.50
Average hourly rate % change year-on-year
+11.94% +21.81%
90% offered a hourly rate of more than £15.00 £13.50 £12.54
10% offered a hourly rate of more than £49.50 £40.00 £37.50
UK excluding London average hourly rate £40.00 £27.79 £27.50
% change year-on-year
+43.93% +1.05%

Service Delivery
Jobs Demand Trend in Hertfordshire

This chart provides a 3-month moving total of IT contractor jobs citing Service Delivery across the Hertfordshire region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Hertfordshire

Service Delivery
Daily Rate Trend in Hertfordshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Delivery across the Hertfordshire region.

Service Delivery Daily Rate Trend in Hertfordshire

Service Delivery
Daily Rate Histogram in Hertfordshire

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Delivery across the Hertfordshire region over the 3 months to 13 February 2016.

Service Delivery Daily Rate Histogram in Hertfordshire

Service Delivery
Hourly Rate Trend in Hertfordshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Delivery across the Hertfordshire region.

Service Delivery Hourly Rate Trend in Hertfordshire

Service Delivery
Contract Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Delivery within the Hertfordshire region over the 3 months to 13 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Watford -2 4 £365 +26.95% 1
Rickmansworth - 2 £185 -
Welwyn Garden City +2 1 £450 +28.57%
Stevenage -3 1 - -
Service Delivery
East of England

Service Delivery
Top 30 Related IT Skills in Hertfordshire

For the 6 months to 13 February 2016, IT contractor jobs across the Hertfordshire region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery.

1 19 (61.29%) ITIL
2 11 (35.48%) Windows
2 11 (35.48%) Service Management
3 10 (32.26%) Finance
3 10 (32.26%) Microsoft
4 8 (25.81%) Continuous Improvement
5 7 (22.58%) MS Office
6 6 (19.35%) Web Services
6 6 (19.35%) XML
6 6 (19.35%) Remedy
6 6 (19.35%) Project Management
6 6 (19.35%) Change Management
6 6 (19.35%) Degree
6 6 (19.35%) Use Case
7 5 (16.13%) Oracle
7 5 (16.13%) PRINCE2
7 5 (16.13%) Analytical Skills
8 4 (12.90%) Relational Database
8 4 (12.90%) Sass
8 4 (12.90%) LESS
8 4 (12.90%) Mobile App
8 4 (12.90%) Mobile Application Development
8 4 (12.90%) SMACSS
8 4 (12.90%) User Experience
8 4 (12.90%) Digital Media
8 4 (12.90%) ITIL V3
8 4 (12.90%) CSS3
8 4 (12.90%) KnockoutJS
8 4 (12.90%) Responsive Web Design
8 4 (12.90%) Git (software)

Service Delivery
Top Related IT Skills in Hertfordshire by Category

For the 6 months to 13 February 2016, IT contractor jobs across the Hertfordshire region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 4 (12.90%) CMS
1 4 (12.90%) SharePoint
2 3 (9.68%) Oracle Workflow
3 2 (6.45%) Skype for Business
Applications
1 7 (22.58%) MS Office
2 4 (12.90%) Adobe Illustrator
2 4 (12.90%) Photoshop
3 2 (6.45%) AutoCAD
3 2 (6.45%) MS Excel
Business Applications
1 2 (6.45%) Remedy ITSM
2 1 (3.23%) Dynamics CRM
Communications & Networking
1 4 (12.90%) Internet
2 3 (9.68%) LAN
3 2 (6.45%) Firewall
3 2 (6.45%) WAN
4 1 (3.23%) Junos
4 1 (3.23%) MPLS
4 1 (3.23%) NAS
4 1 (3.23%) VPN
Database & Business Intelligence
1 4 (12.90%) Relational Database
2 1 (3.23%) Big Data
2 1 (3.23%) SQL Server
Development Applications
1 4 (12.90%) Git (software)
1 4 (12.90%) Visual Studio
General
1 10 (32.26%) Finance
2 4 (12.90%) Marketing
2 4 (12.90%) Multimedia
2 4 (12.90%) Publishing
3 2 (6.45%) Banking
3 2 (6.45%) Telecoms
4 1 (3.23%) Local Government
Job Titles
1 9 (29.03%) Services Delivery Manager
2 6 (19.35%) Delivery Manager
2 6 (19.35%) IT Manager
2 6 (19.35%) Service Manager
3 5 (16.13%) Analyst
4 4 (12.90%) Developer
4 4 (12.90%) IT Services Delivery Manager
4 4 (12.90%) IT Services Manager
4 4 (12.90%) Junior
4 4 (12.90%) Junior Developer
4 4 (12.90%) Junior Web Developer
4 4 (12.90%) Project Manager
4 4 (12.90%) Web Developer
5 3 (9.68%) SAP Manager
5 3 (9.68%) SAP Service Delivery Manager
5 3 (9.68%) SAP Support
5 3 (9.68%) Service Support Manager
5 3 (9.68%) Support Manager
6 2 (6.45%) Infrastructure Manager
6 2 (6.45%) Technical Leader
Libraries, Frameworks & Software Standards
1 6 (19.35%) Web Services
1 6 (19.35%) XML
2 4 (12.90%) .NET
2 4 (12.90%) ASP.NET
2 4 (12.90%) CSS
2 4 (12.90%) CSS3
2 4 (12.90%) HTML
2 4 (12.90%) HTML5
2 4 (12.90%) jQuery
2 4 (12.90%) KnockoutJS
2 4 (12.90%) LESS
2 4 (12.90%) Sass
Miscellaneous
1 5 (16.13%) Analytical Skills
2 4 (12.90%) Computer Science
2 4 (12.90%) Digital Media
2 4 (12.90%) Mobile App
2 4 (12.90%) Social Media
2 4 (12.90%) User Experience
3 2 (6.45%) Data Centre
3 2 (6.45%) iPhone
3 2 (6.45%) Mathematics
4 1 (3.23%) Driving Licence
4 1 (3.23%) Management Information System
4 1 (3.23%) PMI
Operating Systems
1 11 (35.48%) Windows
2 3 (9.68%) Windows 7
2 3 (9.68%) Windows Server
3 2 (6.45%) Windows 8
3 2 (6.45%) Windows Server 2003
3 2 (6.45%) Windows Server 2008
3 2 (6.45%) Windows Server 2012
3 2 (6.45%) Windows XP
Processes & Methodologies
1 19 (61.29%) ITIL
2 11 (35.48%) Service Management
3 8 (25.81%) Continuous Improvement
4 6 (19.35%) Change Management
4 6 (19.35%) Project Management
4 6 (19.35%) Use Case
5 5 (16.13%) PRINCE2
6 4 (12.90%) Content Management
6 4 (12.90%) Data Modelling
6 4 (12.90%) Digital Marketing
6 4 (12.90%) Email Marketing
6 4 (12.90%) Incident Management
6 4 (12.90%) ITIL V3
6 4 (12.90%) OO
6 4 (12.90%) Problem Management
6 4 (12.90%) Software Engineering
6 4 (12.90%) UML
6 4 (12.90%) UX Design
6 4 (12.90%) Web Design
6 4 (12.90%) Web Development
Programming Languages
1 4 (12.90%) C#
1 4 (12.90%) JavaScript
2 2 (6.45%) SQL
3 1 (3.23%) C
Qualifications
1 6 (19.35%) Degree
2 2 (6.45%) MCP
2 2 (6.45%) PRINCE2 Practitioner
3 1 (3.23%) APMP
3 1 (3.23%) ITIL Certification
3 1 (3.23%) JNCIE
3 1 (3.23%) PMI Certification
3 1 (3.23%) SC Cleared
3 1 (3.23%) Security Cleared
Quality Assurance & Compliance
1 2 (6.45%) SLA
2 1 (3.23%) QA
System Software
1 3 (9.68%) Active Directory
1 3 (9.68%) Hyper-V
2 2 (6.45%) Terminal Services
2 2 (6.45%) vCloud
2 2 (6.45%) VMware Infrastructure
3 1 (3.23%) vSphere
3 1 (3.23%) XenServer
Systems Management
1 2 (6.45%) SCCM
1 2 (6.45%) vRealize
2 1 (3.23%) DatAdvantage
Vendors
1 10 (32.26%) Microsoft
2 6 (19.35%) Remedy
3 5 (16.13%) Oracle
4 4 (12.90%) Adobe
5 3 (9.68%) Apple
5 3 (9.68%) JD Edwards
5 3 (9.68%) SAP
5 3 (9.68%) VMware
6 2 (6.45%) BMC
7 1 (3.23%) Avaya
7 1 (3.23%) EMC
7 1 (3.23%) HP
7 1 (3.23%) iManage
7 1 (3.23%) Juniper
7 1 (3.23%) NetApp
7 1 (3.23%) NetIQ
7 1 (3.23%) Varonis
Hertfordshire
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