The table below looks at the statistics for Service Delivery skills in IT contracts advertised for the Hertfordshire region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Delivery over the 3 months to 29 May 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
29 May 2015
Same period 2014 Same period 2013
Services Delivery
Rank 34 38 58
Rank change year-on-year
+4 +20
Contract jobs citing Service Delivery 36 19 6
As % of all contract IT jobs located in Hertfordshire 4.85% 2.86% 0.92%
As % of the Processes & Methodologies category 6.61% 4.22% 1.14%
Number of daily rates quoted 21 3 1
Average daily rate
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of your Daily Rate
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£425 £325 £450
Average daily rate % change year-on-year
+30.76% -27.77%
UK excluding London average daily rate £400 £350 £356
% change year-on-year
+14.28% -1.63%
Number of hourly rates quoted 2 0 2
Average hourly rate £15.43 - £15.00
UK excluding London average hourly rate £16.50 £12.50 £15.00
% change year-on-year
+32.00% -16.66%
Service Delivery
East of England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Hertfordshire region.

Processes & Methodologies Category
Hertfordshire
Contract IT job ads with a match in the
Processes & Methodologies category
545 450 526
As % of all contract IT jobs located in Hertfordshire 73.45% 67.77% 80.55%
Number of daily rates quoted 267 220 278
Average daily rate £400 £400 £400
90% offered a daily rate of more than £288 £250 £265
10% offered a daily rate of more than £525 £475 £500
UK excluding London average daily rate £388 £375 £365
% change year-on-year
+3.33% +2.73%
Number of hourly rates quoted 42 27 21
Average hourly rate £32.50 £37.00 £21.50
Average hourly rate % change year-on-year
-12.16% +72.09%
90% offered a hourly rate of more than £9.25 £17.50 £11.80
10% offered a hourly rate of more than £50.00 £37.00 £40.20
UK excluding London average hourly rate £30.00 £30.00 £32.00
% change year-on-year
- -6.25%

Service Delivery
Jobs Demand Trend in Hertfordshire

This chart provides a 3-month moving total of IT contractor jobs citing Service Delivery across the Hertfordshire region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Hertfordshire

Service Delivery
Daily Rate Trend in Hertfordshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Delivery across the Hertfordshire region.

Service Delivery Daily Rate Trend in Hertfordshire

Service Delivery
Daily Rate Histogram in Hertfordshire

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Delivery across the Hertfordshire region over the 3 months to 29 May 2015.

Service Delivery Daily Rate Histogram in Hertfordshire

Service Delivery
Hourly Rate Trend in Hertfordshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Delivery across the Hertfordshire region.

Service Delivery Hourly Rate Trend in Hertfordshire

Service Delivery
Contract Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Delivery within the Hertfordshire region over the 3 months to 29 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Welwyn Garden City +3 10 £317 -
Watford -2 5 £300 +5.26% 1
Stevenage +1 3 - -
Hertford - 3 £538 -
Borehamwood +2 1 - - 1
Hemel Hempstead -5 1 - - 1
Service Delivery
East of England

Service Delivery
Top 30 Related IT Skills in Hertfordshire

For the 6 months to 29 May 2015, IT contractor jobs across the Hertfordshire region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery.

1 34 (53.97%) ITIL
2 19 (30.16%) Windows
3 18 (28.57%) SQL Server
3 18 (28.57%) Microsoft
4 13 (20.63%) Oracle
4 13 (20.63%) Firewall
4 13 (20.63%) VMware
5 12 (19.05%) Information Security
6 10 (15.87%) PRINCE2
6 10 (15.87%) SQL
6 10 (15.87%) SharePoint
7 9 (14.29%) MS Office
7 9 (14.29%) Citrix
7 9 (14.29%) Service Management
7 9 (14.29%) VMware Infrastructure
8 8 (12.70%) Data Protection
8 8 (12.70%) Data Integration
8 8 (12.70%) PKI
8 8 (12.70%) Amazon AWS
8 8 (12.70%) UAG
8 8 (12.70%) Security Cleared
8 8 (12.70%) Change Control
8 8 (12.70%) Infrastructure Management
8 8 (12.70%) Big Data
8 8 (12.70%) Management Information System
8 8 (12.70%) McAfee
8 8 (12.70%) Project Management
8 8 (12.70%) Web Services
8 8 (12.70%) ETL
8 8 (12.70%) Active Directory

Service Delivery
Top Related IT Skills in Hertfordshire by Category

For the 6 months to 29 May 2015, IT contractor jobs across the Hertfordshire region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 10 (15.87%) SharePoint
2 5 (7.94%) MS Exchange
2 5 (7.94%) Exchange Server 2007
3 4 (6.35%) Exchange Server 2003
4 3 (4.76%) WorkSite
4 3 (4.76%) Apache Solr
5 2 (3.17%) IIS
6 1 (1.59%) ColdFusion
6 1 (1.59%) SharePoint 2013
Applications
1 9 (14.29%) MS Office
2 5 (7.94%) MS Excel
3 2 (3.17%) MS PowerPoint
Business Applications
1 4 (6.35%) Maximo
2 2 (3.17%) Remedy ITSM
Cloud Services
1 8 (12.70%) Amazon AWS
2 5 (7.94%) SaaS
3 3 (4.76%) Microsoft Azure
3 3 (4.76%) PaaS
4 2 (3.17%) Office 365
Communications & Networking
1 13 (20.63%) Firewall
2 7 (11.11%) LAN
2 7 (11.11%) WAN
3 5 (7.94%) FTP
3 5 (7.94%) TCP/IP
4 4 (6.35%) DNS
4 4 (6.35%) DHCP
5 3 (4.76%) VPN
5 3 (4.76%) MPLS
6 2 (3.17%) Reverse Proxy
6 2 (3.17%) Internet
6 2 (3.17%) Ethernet
6 2 (3.17%) SAN
7 1 (1.59%) SDH
7 1 (1.59%) VoIP
7 1 (1.59%) Broadband
Database & Business Intelligence
1 18 (28.57%) SQL Server
2 8 (12.70%) Big Data
3 5 (7.94%) Relational Database
4 3 (4.76%) RDBMS
4 3 (4.76%) Hadoop
4 3 (4.76%) MongoDB
4 3 (4.76%) Amazon RDS
4 3 (4.76%) Amazon Redshift
5 2 (3.17%) SQL Server 2008
5 2 (3.17%) SQL Server Integration Services
5 2 (3.17%) SQL Server 2000
5 2 (3.17%) DTS
6 1 (1.59%) MySQL
6 1 (1.59%) Oracle Database
Development Applications
1 2 (3.17%) Team Foundation Server
1 2 (3.17%) VSS/SourceSafe
2 1 (1.59%) ClearCase
2 1 (1.59%) Rational DOORS
General
1 6 (9.52%) Telecoms
2 4 (6.35%) Publishing
3 2 (3.17%) Local Government
3 2 (3.17%) Finance
4 1 (1.59%) Legal
4 1 (1.59%) Billing
4 1 (1.59%) Retail
Job Titles
1 13 (20.63%) Service Manager
2 11 (17.46%) Architect
3 8 (12.70%) Delivery Manager
3 8 (12.70%) Project Manager
4 7 (11.11%) Analyst
4 7 (11.11%) Services Delivery Manager
5 6 (9.52%) Solutions Architect
6 5 (7.94%) Data Architect
7 4 (6.35%) Support Analyst
8 3 (4.76%) 2nd Line Support
8 3 (4.76%) Administrator
8 3 (4.76%) Deployment Manager
8 3 (4.76%) Release Manager
8 3 (4.76%) IT Services Manager
8 3 (4.76%) Infrastructure Architect
8 3 (4.76%) Technical Manager
8 3 (4.76%) Infrastructure Solutions Architect
9 2 (3.17%) 2nd Line Support Engineer
9 2 (3.17%) IT Project Manager
9 2 (3.17%) IT Business Analyst
Libraries, Frameworks & Software Standards
1 8 (12.70%) Web Services
2 6 (9.52%) .NET
3 4 (6.35%) XML
4 3 (4.76%) SOAP
4 3 (4.76%) ASP.NET
4 3 (4.76%) HTML
4 3 (4.76%) REST
5 2 (3.17%) Razor View Engine
5 2 (3.17%) SAP PI
5 2 (3.17%) Ajax
5 2 (3.17%) .NET Framework
5 2 (3.17%) jQuery
5 2 (3.17%) WinForms
5 2 (3.17%) Middleware
5 2 (3.17%) DHTML
5 2 (3.17%) ADO.NET
6 1 (1.59%) JSP
Miscellaneous
1 8 (12.70%) Data Integration
1 8 (12.70%) PKI
1 8 (12.70%) Management Information System
2 6 (9.52%) Data Protection Act
3 5 (7.94%) GIS
4 3 (4.76%) CMDB
4 3 (4.76%) Analytical Skills
5 2 (3.17%) Data Centre
5 2 (3.17%) Freedom of Information
5 2 (3.17%) Clustering
6 1 (1.59%) PMI
6 1 (1.59%) Blackberry
6 1 (1.59%) Statistics
6 1 (1.59%) Enterprise Software
Operating Systems
1 19 (30.16%) Windows
2 7 (11.11%) Windows Server 2003
2 7 (11.11%) Windows Server 2008
3 6 (9.52%) Windows 7
4 5 (7.94%) Linux
5 3 (4.76%) UNIX
5 3 (4.76%) Windows XP
5 3 (4.76%) Windows Server 2012
6 2 (3.17%) Windows 2000 Server
6 2 (3.17%) Red Hat Enterprise Linux
6 2 (3.17%) Android
Processes & Methodologies
1 34 (53.97%) ITIL
2 12 (19.05%) Information Security
3 10 (15.87%) PRINCE2
4 9 (14.29%) Service Management
5 8 (12.70%) Data Protection
5 8 (12.70%) Change Control
5 8 (12.70%) Infrastructure Management
5 8 (12.70%) Project Management
5 8 (12.70%) ETL
6 7 (11.11%) Performance Tuning
7 6 (9.52%) Data Architecture
7 6 (9.52%) Migration
7 6 (9.52%) Change Management
7 6 (9.52%) Configuration Management
7 6 (9.52%) SOA
8 5 (7.94%) ITSM
8 5 (7.94%) Data Migration
8 5 (7.94%) Data Management
9 4 (6.35%) ITIL V3
9 4 (6.35%) Content Management
Programming Languages
1 10 (15.87%) SQL
2 3 (4.76%) VBScript
2 3 (4.76%) JavaScript
2 3 (4.76%) C#
3 2 (3.17%) T-SQL
3 2 (3.17%) VB.NET
4 1 (1.59%) C
4 1 (1.59%) VB
4 1 (1.59%) Perl
4 1 (1.59%) Java
Qualifications
1 8 (12.70%) Security Cleared
2 5 (7.94%) Degree
3 4 (6.35%) ITIL Certification
4 3 (4.76%) PRINCE2 Practitioner
4 3 (4.76%) SC Cleared
5 2 (3.17%) VMware Certified Professional (VCP)
5 2 (3.17%) DV Cleared
5 2 (3.17%) Cisco Certification
5 2 (3.17%) Microsoft Certification
5 2 (3.17%) CCNA
5 2 (3.17%) MCSE
6 1 (1.59%) PMI Certification
Quality Assurance & Compliance
1 6 (9.52%) SLA
2 4 (6.35%) QA
System Software
1 9 (14.29%) VMware Infrastructure
2 8 (12.70%) UAG
2 8 (12.70%) Active Directory
3 5 (7.94%) vSphere
4 4 (6.35%) XenApp
5 3 (4.76%) XenServer
5 3 (4.76%) Hyper-V
6 2 (3.17%) VMware ESX
6 2 (3.17%) Microsoft App-V
Systems Management
1 6 (9.52%) McAfee ePO
1 6 (9.52%) Norton AntiVirus
2 1 (1.59%) SCCM
2 1 (1.59%) SCOM
2 1 (1.59%) SCOrch
2 1 (1.59%) SCSM
Vendors
1 18 (28.57%) Microsoft
2 13 (20.63%) Oracle
2 13 (20.63%) VMware
3 9 (14.29%) Citrix
4 8 (12.70%) McAfee
5 7 (11.11%) HP
5 7 (11.11%) Symantec
6 5 (7.94%) Trend Micro
7 3 (4.76%) IBM
7 3 (4.76%) ESRI
7 3 (4.76%) Vertica
7 3 (4.76%) Infobright
8 2 (3.17%) Remedy
8 2 (3.17%) Cisco
8 2 (3.17%) Dell
8 2 (3.17%) BMC
8 2 (3.17%) CA
8 2 (3.17%) Hyperion
8 2 (3.17%) NetApp
8 2 (3.17%) Red Hat