The table below looks at the statistics for Service Delivery skills in IT contracts advertised for the Hertfordshire region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Delivery over the 3 months to 6 March 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
6 Mar 2015
Same period 2014 Same period 2013
Services Delivery
Rank 42 39 54
Rank change year-on-year
-3 +15
Contract jobs citing Service Delivery 24 30 10
As % of all contract IT jobs located in Hertfordshire 3.82% 4.26% 1.54%
As % of the Processes & Methodologies category 5.29% 5.77% 2.01%
Number of daily rates quoted 12 7 5
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£400 £275 £500
Average daily rate % change year-on-year
+45.45% -45.00%
90% offered a daily rate of more than £138 £240 £356
10% offered a daily rate of more than £448 £480 £680
UK excluding London average daily rate £375 £375 £350
% change year-on-year
- +7.14%
Number of hourly rates quoted 1 2 0
Average hourly rate £14.85 £25.50 -
Average hourly rate % change year-on-year
-41.76% -
UK excluding London average hourly rate £14.85 £12.49 £17.00
% change year-on-year
+18.89% -26.52%
Service Delivery
East of England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Hertfordshire region.

Processes & Methodologies Category
Hertfordshire
Contract IT job ads with a match in the
Processes & Methodologies category
454 520 498
As % of all contract IT jobs located in Hertfordshire 72.29% 73.76% 76.50%
Number of daily rates quoted 232 268 285
Average daily rate £400 £400 £400
90% offered a daily rate of more than £265 £275 £275
10% offered a daily rate of more than £575 £513 £600
UK excluding London average daily rate £400 £375 £363
% change year-on-year
+6.66% +3.44%
Number of hourly rates quoted 27 31 13
Average hourly rate £32.50 £25.00 £17.50
Average hourly rate % change year-on-year
+30.00% +42.85%
90% offered a hourly rate of more than £13.50 £9.50 £11.56
10% offered a hourly rate of more than £40.00 £37.50 £40.50
UK excluding London average hourly rate £30.00 £27.50 £31.00
% change year-on-year
+9.09% -11.29%

Service Delivery
Jobs Demand Trend in Hertfordshire

This chart provides a 3-month moving total of IT contractor jobs citing Service Delivery across the Hertfordshire region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Hertfordshire

Service Delivery
Daily Rate Trend in Hertfordshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Delivery across the Hertfordshire region.

Service Delivery Daily Rate Trend in Hertfordshire

Service Delivery
Daily Rate Histogram in Hertfordshire

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Delivery across the Hertfordshire region over the 3 months to 6 March 2015.

Service Delivery Daily Rate Histogram in Hertfordshire

Service Delivery
Hourly Rate Trend in Hertfordshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Delivery across the Hertfordshire region.

Service Delivery Hourly Rate Trend in Hertfordshire

Service Delivery
Contract Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Delivery within the Hertfordshire region over the 3 months to 6 March 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hemel Hempstead -3 6 £165 -
Watford +8 5 £288 -36.11%
Welwyn Garden City - 2 £375 -
Hertford - - - -
Letchworth - - - -
Rickmansworth - - - -
St Albans - - - -
Service Delivery
East of England

Service Delivery
Top 30 Related IT Skills in Hertfordshire

For the 6 months to 6 March 2015, IT contractor jobs across the Hertfordshire region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery.

1 23 (46.00%) ITIL
2 13 (26.00%) Windows
3 12 (24.00%) Microsoft
3 12 (24.00%) Project Management
4 11 (22.00%) SQL Server
5 9 (18.00%) PRINCE2
5 9 (18.00%) Oracle
5 9 (18.00%) Firewall
6 8 (16.00%) Change Control
6 8 (16.00%) Quality Management
6 8 (16.00%) VMware
6 8 (16.00%) LAN
6 8 (16.00%) SLA
6 8 (16.00%) WAN
7 7 (14.00%) SharePoint
7 7 (14.00%) MS Office
7 7 (14.00%) Telecoms
7 7 (14.00%) Finance
7 7 (14.00%) Legal
7 7 (14.00%) Service Management
7 7 (14.00%) Resource Management
8 6 (12.00%) VMware Infrastructure
8 6 (12.00%) Middleware
8 6 (12.00%) Cisco
8 6 (12.00%) Active Directory
8 6 (12.00%) HP
9 5 (10.00%) Citrix
9 5 (10.00%) Web Services
9 5 (10.00%) .NET
9 5 (10.00%) SQL

Service Delivery
Top Related IT Skills in Hertfordshire by Category

For the 6 months to 6 March 2015, IT contractor jobs across the Hertfordshire region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 7 (14.00%) SharePoint
2 3 (6.00%) MS Exchange
2 3 (6.00%) Exchange Server 2003
2 3 (6.00%) WorkSite
2 3 (6.00%) Exchange Server 2007
3 2 (4.00%) WebLogic
3 2 (4.00%) IIS
4 1 (2.00%) Lync
4 1 (2.00%) ColdFusion
4 1 (2.00%) Oracle Workflow
Applications
1 7 (14.00%) MS Office
2 3 (6.00%) MS Excel
Business Applications
1 1 (2.00%) Remedy ITSM
Cloud Services
1 2 (4.00%) SaaS
Communications & Networking
1 9 (18.00%) Firewall
2 8 (16.00%) LAN
2 8 (16.00%) WAN
3 4 (8.00%) TCP/IP
4 3 (6.00%) VPN
4 3 (6.00%) DNS
4 3 (6.00%) SAN
4 3 (6.00%) DHCP
4 3 (6.00%) VoIP
4 3 (6.00%) MPLS
5 2 (4.00%) Cisco Nexus
5 2 (4.00%) Ethernet
5 2 (4.00%) FTP
5 2 (4.00%) Intranet
5 2 (4.00%) Internet
5 2 (4.00%) Wireless
6 1 (2.00%) Ethereal
6 1 (2.00%) Wireshark
6 1 (2.00%) Broadband
6 1 (2.00%) SDH
Database & Business Intelligence
1 11 (22.00%) SQL Server
2 5 (10.00%) Big Data
3 2 (4.00%) Relational Database
3 2 (4.00%) DTS
3 2 (4.00%) SQL Server 2000
3 2 (4.00%) SQL Server Integration Services
3 2 (4.00%) SQL Server 2008
4 1 (2.00%) MySQL
4 1 (2.00%) Oracle Database
Development Applications
1 2 (4.00%) VSS/SourceSafe
1 2 (4.00%) Team Foundation Server
2 1 (2.00%) Rational DOORS
General
1 7 (14.00%) Telecoms
1 7 (14.00%) Finance
1 7 (14.00%) Legal
2 2 (4.00%) Publishing
3 1 (2.00%) Retail
Job Titles
1 14 (28.00%) Project Manager
2 9 (18.00%) Service Manager
3 8 (16.00%) Analyst
4 5 (10.00%) Infrastructure Project Manager
4 5 (10.00%) Infrastructure Manager
5 4 (8.00%) Delivery Manager
5 4 (8.00%) Architect
5 4 (8.00%) Services Delivery Manager
6 3 (6.00%) Administrator
6 3 (6.00%) Support Analyst
6 3 (6.00%) Junior
6 3 (6.00%) Transition Manager
6 3 (6.00%) Service Transition Manager
7 2 (4.00%) 2nd Line Support
7 2 (4.00%) Junior IT Project Manager
7 2 (4.00%) Service Desk Team Leader
7 2 (4.00%) Team Leader
7 2 (4.00%) IT Project Manager
7 2 (4.00%) Infrastructure Architect
7 2 (4.00%) Infrastructure Solutions Architect
Libraries, Frameworks & Software Standards
1 6 (12.00%) Middleware
2 5 (10.00%) .NET
2 5 (10.00%) Web Services
3 4 (8.00%) XML
3 4 (8.00%) HTML
4 3 (6.00%) ASP.NET
5 2 (4.00%) DHTML
5 2 (4.00%) ADO.NET
5 2 (4.00%) WinForms
5 2 (4.00%) Ajax
5 2 (4.00%) .NET Framework
5 2 (4.00%) jQuery
5 2 (4.00%) Razor View Engine
6 1 (2.00%) SAP PI
6 1 (2.00%) CSS
6 1 (2.00%) JSP
6 1 (2.00%) CGI
Miscellaneous
1 5 (10.00%) Management Information System
2 3 (6.00%) Analytical Skills
3 2 (4.00%) Clustering
3 2 (4.00%) NHS
3 2 (4.00%) Data Protection Act
3 2 (4.00%) CMDB
3 2 (4.00%) Data Integration
3 2 (4.00%) Social Media
4 1 (2.00%) Blackberry
4 1 (2.00%) Freedom of Information
Operating Systems
1 13 (26.00%) Windows
2 5 (10.00%) Windows Server 2003
2 5 (10.00%) Windows Server 2008
3 4 (8.00%) Linux
4 3 (6.00%) Windows 7
5 2 (4.00%) Red Hat Enterprise Linux
5 2 (4.00%) Windows XP
5 2 (4.00%) Solaris
6 1 (2.00%) Windows 2000 Server
6 1 (2.00%) Android
6 1 (2.00%) Windows Server 2012
Processes & Methodologies
1 23 (46.00%) ITIL
2 12 (24.00%) Project Management
3 9 (18.00%) PRINCE2
4 8 (16.00%) Quality Management
4 8 (16.00%) Change Control
5 7 (14.00%) Service Management
5 7 (14.00%) Resource Management
6 5 (10.00%) Configuration Management
6 5 (10.00%) Migration
7 4 (8.00%) E-Commerce
7 4 (8.00%) Infrastructure Management
7 4 (8.00%) Performance Tuning
8 3 (6.00%) Line Management
8 3 (6.00%) Data Analytics
8 3 (6.00%) Analytics
8 3 (6.00%) Performance Management
8 3 (6.00%) ITIL V3
8 3 (6.00%) Matrix Management
8 3 (6.00%) Use Case
8 3 (6.00%) Data Protection
Programming Languages
1 5 (10.00%) SQL
2 4 (8.00%) JavaScript
3 3 (6.00%) VBScript
4 2 (4.00%) T-SQL
4 2 (4.00%) C#
4 2 (4.00%) VB.NET
5 1 (2.00%) C
5 1 (2.00%) Java
5 1 (2.00%) Perl
5 1 (2.00%) VB
Qualifications
1 5 (10.00%) PRINCE2 Practitioner
2 4 (8.00%) Degree
3 3 (6.00%) Security Cleared
3 3 (6.00%) VCP4
3 3 (6.00%) Cisco Certification
4 2 (4.00%) Microsoft Certification
4 2 (4.00%) PRINCE2 Certification
4 2 (4.00%) MCSE
4 2 (4.00%) CCNP
4 2 (4.00%) ISEB
4 2 (4.00%) VMware Certified Professional (VCP)
5 1 (2.00%) CCNA
5 1 (2.00%) ITIL Certification
5 1 (2.00%) SC Cleared
5 1 (2.00%) DV Cleared
Quality Assurance & Compliance
1 8 (16.00%) SLA
2 2 (4.00%) QA
System Software
1 6 (12.00%) VMware Infrastructure
1 6 (12.00%) Active Directory
2 5 (10.00%) vSphere
3 3 (6.00%) Hyper-V
3 3 (6.00%) XenApp
3 3 (6.00%) XenServer
4 2 (4.00%) VMware ESX
4 2 (4.00%) Microsoft App-V
Systems Management
1 2 (4.00%) BMC PATROL
2 1 (2.00%) SCCM
Vendors
1 12 (24.00%) Microsoft
2 9 (18.00%) Oracle
3 8 (16.00%) VMware
4 6 (12.00%) HP
4 6 (12.00%) Cisco
5 5 (10.00%) Citrix
6 4 (8.00%) F5
7 3 (6.00%) BMC
8 2 (4.00%) Hyperion
8 2 (4.00%) NetApp
8 2 (4.00%) Red Hat
8 2 (4.00%) CheckPoint
8 2 (4.00%) EMC
8 2 (4.00%) SAP
8 2 (4.00%) McAfee
8 2 (4.00%) Blue Coat
9 1 (2.00%) Fortinet
9 1 (2.00%) Dell
9 1 (2.00%) Avaya
9 1 (2.00%) Symantec