The table below looks at the statistics for Service Delivery skills in IT contracts advertised for the Hertfordshire region. Included is a guide to the contractor rates offered in IT contracts that have cited Service Delivery over the 3 months to 2 December 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
2 Dec 2016
Same period 2015 Same period 2014
Services Delivery
Rank 49 44 44
Rank change year-on-year
-5 0
Contract jobs citing Service Delivery 10 15 24
As % of all contract IT jobs located in Hertfordshire 1.57% 2.33% 3.29%
As % of the Processes & Methodologies category 2.05% 3.13% 4.24%
Number of daily rates quoted 5 4 12
Median daily rate £400 £600 £500
Median daily rate % change year-on-year
-33.33% +20.00%
90% offered a daily rate of more than £248 £460 £177
10% offered a daily rate of more than £580 £600 £593
UK excluding London median daily rate £400 £390 £375
% change year-on-year
+2.56% +4.00%
Number of hourly rates quoted 0 0 1
Median hourly rate - - £11.00
UK excluding London median hourly rate £14.52 £18.05 £14.00
% change year-on-year
-19.55% +28.92%
Service Delivery
East of England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Hertfordshire region.

Processes & Methodologies Category
Hertfordshire
Contract IT job ads with a match in the
Processes & Methodologies category
487 479 566
As % of all contract IT jobs located in Hertfordshire 76.33% 74.38% 77.53%
Number of daily rates quoted 276 246 342
Median daily rate £444 £450 £400
Median daily rate % change year-on-year
-1.44% +12.50%
90% offered a daily rate of more than £263 £278 £265
10% offered a daily rate of more than £575 £550 £550
UK excluding London median daily rate £413 £400 £385
% change year-on-year
+3.12% +3.89%
Number of hourly rates quoted 24 30 23
Median hourly rate £45.00 £32.73 £22.00
Median hourly rate % change year-on-year
+37.48% +48.77%
90% offered a hourly rate of more than £10.60 £11.00 £11.50
10% offered a hourly rate of more than £55.50 £53.20 £41.50
UK excluding London median hourly rate £30.00 £34.95 £25.00
% change year-on-year
-14.16% +39.80%

Service Delivery
Jobs Demand Trend in Hertfordshire

The demand trend of contract jobs across the Hertfordshire region citing Service Delivery as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Hertfordshire

Service Delivery
Daily Rate Trend in Hertfordshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Delivery across the Hertfordshire region.

Service Delivery Daily Rate Trend in Hertfordshire

Service Delivery
Daily Rate Histogram in Hertfordshire

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Delivery across the Hertfordshire region over the 3 months to 2 December 2016.

Service Delivery Daily Rate Histogram in Hertfordshire

Service Delivery
Hourly Rate Trend in Hertfordshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Delivery across the Hertfordshire region.

Service Delivery Hourly Rate Trend in Hertfordshire

Service Delivery
Contract Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Delivery within the Hertfordshire region over the 3 months to 2 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Welwyn Garden City - 3 £700 -
Stevenage +2 1 - -
Welwyn - 1 - -
Hemel Hempstead - 1 £375 - 2
Service Delivery
East of England

Service Delivery
Top 30 Related IT Skills in Hertfordshire

For the 6 months to 2 December 2016, IT contractor jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Hertfordshire region with a requirement for Service Delivery.

1 10 (43.48%) ITIL
2 9 (39.13%) Finance
3 7 (30.43%) Stakeholder Management
3 7 (30.43%) Change Management
3 7 (30.43%) Analytical Skills
4 6 (26.09%) Migration
4 6 (26.09%) Service Management
4 6 (26.09%) PRINCE2
4 6 (26.09%) Windows
4 6 (26.09%) SharePoint
5 5 (21.74%) Active Directory
5 5 (21.74%) SCCM
6 4 (17.39%) Windows 7
6 4 (17.39%) Supplier Management
6 4 (17.39%) Local Government
6 4 (17.39%) OneDrive
6 4 (17.39%) MCSE
6 4 (17.39%) Microsoft Certification
6 4 (17.39%) SLA
6 4 (17.39%) MCP
6 4 (17.39%) MS Office
6 4 (17.39%) Risk Management
6 4 (17.39%) Project Management
7 3 (13.04%) Configuration Management
7 3 (13.04%) CISA
7 3 (13.04%) CISM
7 3 (13.04%) Process Management
7 3 (13.04%) Management Information System
7 3 (13.04%) Business Continuity
7 3 (13.04%) Risk Assessment

Service Delivery
Top Related IT Skills in Hertfordshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (26.09%) SharePoint
2 3 (13.04%) SharePoint 2013
Applications
1 4 (17.39%) MS Office
2 3 (13.04%) MS Project
3 1 (4.35%) MS Excel
Cloud Services
1 4 (17.39%) OneDrive
2 1 (4.35%) Office 365
Database & Business Intelligence
1 1 (4.35%) DB2
Development Applications
1 1 (4.35%) PVCS
1 1 (4.35%) SoapUI
1 1 (4.35%) TestDirector
General
1 9 (39.13%) Finance
2 4 (17.39%) Local Government
3 3 (13.04%) Retail
4 1 (4.35%) Back Office
4 1 (4.35%) Legal
Job Titles
1 7 (30.43%) Service Manager
2 6 (26.09%) Delivery Manager
2 6 (26.09%) Services Delivery Manager
3 4 (17.39%) Administrator
3 4 (17.39%) IT Manager
3 4 (17.39%) IT Services Delivery Manager
3 4 (17.39%) IT Services Manager
4 3 (13.04%) Desktop Support
4 3 (13.04%) Project Manager
4 3 (13.04%) Team Leader
5 2 (8.70%) Applications Manager
5 2 (8.70%) Applications Project Manager
5 2 (8.70%) Coordinator
5 2 (8.70%) Development Team Leader
5 2 (8.70%) Project Administrator
5 2 (8.70%) Project Coordinator
5 2 (8.70%) Service Desk Manager
5 2 (8.70%) Software Development Team Leader
5 2 (8.70%) Software Team Leader
6 1 (4.35%) Environment Manager
Libraries, Frameworks & Software Standards
1 1 (4.35%) Middleware
1 1 (4.35%) SOAP
1 1 (4.35%) XML
Miscellaneous
1 7 (30.43%) Analytical Skills
2 3 (13.04%) Data Centre
2 3 (13.04%) Management Information System
3 1 (4.35%) IBM Mainframe
3 1 (4.35%) iPad
3 1 (4.35%) Mainframe
3 1 (4.35%) Video Conferencing
Operating Systems
1 6 (26.09%) Windows
2 4 (17.39%) Windows 7
3 1 (4.35%) Linux
3 1 (4.35%) Unix
Processes & Methodologies
1 10 (43.48%) ITIL
2 7 (30.43%) Change Management
2 7 (30.43%) Stakeholder Management
3 6 (26.09%) Migration
3 6 (26.09%) PRINCE2
3 6 (26.09%) Service Management
4 4 (17.39%) Project Management
4 4 (17.39%) Risk Management
4 4 (17.39%) Supplier Management
5 3 (13.04%) Business Continuity
5 3 (13.04%) Continuous Improvement
5 3 (13.04%) Cybersecurity
5 3 (13.04%) Data Migration
5 3 (13.04%) Incident Management
5 3 (13.04%) ITIL V3
5 3 (13.04%) OWASP
5 3 (13.04%) Process Management
5 3 (13.04%) Risk Assessment
5 3 (13.04%) SABSA
5 3 (13.04%) SIEM
Qualifications
1 4 (17.39%) MCP
1 4 (17.39%) MCSE
1 4 (17.39%) Microsoft Certification
2 3 (13.04%) CCNA
2 3 (13.04%) CISA
2 3 (13.04%) Cisco Certification
2 3 (13.04%) CISM
2 3 (13.04%) CISSP
2 3 (13.04%) GIAC
2 3 (13.04%) GISP
2 3 (13.04%) IISP
2 3 (13.04%) PRINCE2 Certification
3 1 (4.35%) Degree
3 1 (4.35%) ITIL Certification
Quality Assurance & Compliance
1 4 (17.39%) SLA
2 3 (13.04%) PCI DSS
System Software
1 5 (21.74%) Active Directory
Systems Management
1 5 (21.74%) SCCM
2 3 (13.04%) HP Quality Center
3 1 (4.35%) Unicenter
Vendors
1 3 (13.04%) HP
2 1 (4.35%) IBM
2 1 (4.35%) Intel Security
2 1 (4.35%) Juniper
2 1 (4.35%) Microsoft
2 1 (4.35%) Oracle
2 1 (4.35%) SAP
2 1 (4.35%) Xerox