The table below looks at the statistics for Service Delivery skills in IT contracts advertised for the Hertfordshire region. Included is a guide to the contractor rates offered in IT contracts that have cited Service Delivery over the 3 months to 27 February 2017 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
27 Feb 2017
Same period 2016 Same period 2015
Services Delivery
East of England / Hertfordshire
Rank 48 36 38
Rank change year-on-year
-12 +2
Contract jobs citing Service Delivery 13 18 29
As % of all contract IT jobs located in Hertfordshire 1.94% 2.79% 4.19%
As % of the Processes & Methodologies category 2.49% 3.74% 5.45%
Number of daily rates quoted 5 9 19
Median daily rate £363 £363 £400
Median daily rate % change year-on-year
- -9.37%
90% offered a daily rate of more than £288 £172 £159
10% offered a daily rate of more than £550 £473 £430
UK excluding London median daily rate £400 £375 £375
% change year-on-year
+6.66% -
Number of hourly rates quoted 0 4 0
Median hourly rate - £21.50 -
UK excluding London median hourly rate £18.50 £21.50 £15.88
% change year-on-year
-13.95% +35.43%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Hertfordshire region.

Processes & Methodologies Category
Hertfordshire
Contract IT job ads with a match in the
Processes & Methodologies category
523 481 532
As % of all contract IT jobs located in Hertfordshire 78.18% 74.46% 76.88%
Number of daily rates quoted 290 251 297
Median daily rate £450 £450 £400
Median daily rate % change year-on-year
- +12.50%
90% offered a daily rate of more than £270 £310 £275
10% offered a daily rate of more than £600 £625 £550
UK excluding London median daily rate £408 £400 £399
% change year-on-year
+1.87% +0.29%
Number of hourly rates quoted 26 44 27
Median hourly rate £45.71 £37.50 £33.00
Median hourly rate % change year-on-year
+21.88% +13.63%
90% offered a hourly rate of more than £28.25 £14.70 £13.50
10% offered a hourly rate of more than £52.50 £49.50 £40.00
UK excluding London median hourly rate £36.00 £40.00 £29.00
% change year-on-year
-10.00% +37.93%

Service Delivery
Jobs Demand Trend in Hertfordshire

The demand trend of contract jobs across the Hertfordshire region citing Service Delivery as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Hertfordshire

Service Delivery
Daily Rate Trend in Hertfordshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Delivery across the Hertfordshire region.

Service Delivery Daily Rate Trend in Hertfordshire

Service Delivery
Daily Rate Histogram in Hertfordshire

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Delivery across the Hertfordshire region over the 3 months to 27 February 2017.

Service Delivery Daily Rate Histogram in Hertfordshire

Service Delivery
Hourly Rate Trend in Hertfordshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Delivery across the Hertfordshire region.

Service Delivery Hourly Rate Trend in Hertfordshire

Service Delivery
Contract Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Delivery within the Hertfordshire region over the 3 months to 27 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Watford +4 7 - - 2
Hatfield -10 2 £288 - 1
Welwyn Garden City -8 1 £363 -19.44% 1
Stevenage - 1 - -
Service Delivery
East of England

Service Delivery
Top 30 Related IT Skills in Hertfordshire

For the 6 months to 27 February 2017, IT contractor jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Hertfordshire region with a requirement for Service Delivery.

1 10 (40.00%) Service Management
1 10 (40.00%) Project Management
2 9 (36.00%) ITIL
3 7 (28.00%) SLA
3 7 (28.00%) Stakeholder Management
3 7 (28.00%) Stakeholder Engagement
4 5 (20.00%) Analytical Skills
4 5 (20.00%) Change Management
4 5 (20.00%) PRINCE2
5 4 (16.00%) MS Office
5 4 (16.00%) Risk Management
5 4 (16.00%) Finance
5 4 (16.00%) Customer Requirements
6 3 (12.00%) SABSA
6 3 (12.00%) Cybersecurity
6 3 (12.00%) GISP
6 3 (12.00%) Data Centre
6 3 (12.00%) IISP
6 3 (12.00%) Supplier Management
6 3 (12.00%) Incident Management
6 3 (12.00%) ITIL V3
6 3 (12.00%) SIEM
6 3 (12.00%) OWASP
6 3 (12.00%) HP Quality Center
6 3 (12.00%) SCCM
6 3 (12.00%) PCI DSS
6 3 (12.00%) Migration
6 3 (12.00%) GIAC
6 3 (12.00%) Management Information System
6 3 (12.00%) CISA

Service Delivery
Top Related IT Skills in Hertfordshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (4.00%) SharePoint
1 1 (4.00%) SharePoint 2013
Applications
1 4 (16.00%) MS Office
2 3 (12.00%) MS Excel
3 1 (4.00%) MS Project
Communications & Networking
1 2 (8.00%) TCP/IP
1 2 (8.00%) Wireshark
Database & Business Intelligence
1 2 (8.00%) SQL Server
Development Applications
1 2 (8.00%) MSI
General
1 4 (16.00%) Finance
2 3 (12.00%) Retail
3 1 (4.00%) Back Office
3 1 (4.00%) Legal
Job Titles
1 15 (60.00%) Service Manager
2 13 (52.00%) Delivery Manager
2 13 (52.00%) Services Delivery Manager
3 5 (20.00%) Senior Manager
3 5 (20.00%) Senior Service Manager
3 5 (20.00%) Senior Services Delivery Manager
4 3 (12.00%) IT Manager
4 3 (12.00%) IT Services Delivery Manager
4 3 (12.00%) IT Services Manager
4 3 (12.00%) Team Leader
5 2 (8.00%) Development Team Leader
5 2 (8.00%) Project Manager
5 2 (8.00%) Service Desk Manager
5 2 (8.00%) Software Development Team Leader
5 2 (8.00%) Software Team Leader
6 1 (4.00%) EPoS Manager
6 1 (4.00%) EPoS Project Manager
6 1 (4.00%) ITIL Service Architect
6 1 (4.00%) Service Architect
6 1 (4.00%) Service Transition Manager
Miscellaneous
1 5 (20.00%) Analytical Skills
2 3 (12.00%) Data Centre
2 3 (12.00%) Management Information System
3 1 (4.00%) EPoS
3 1 (4.00%) Video Conferencing
Operating Systems
1 3 (12.00%) Windows
2 2 (8.00%) Windows 7
2 2 (8.00%) Windows 8
2 2 (8.00%) Windows Server
2 2 (8.00%) Windows Server 2003
2 2 (8.00%) Windows Server 2008
2 2 (8.00%) Windows Server 2012
2 2 (8.00%) Windows Vista
2 2 (8.00%) Windows XP
Processes & Methodologies
1 10 (40.00%) Project Management
1 10 (40.00%) Service Management
2 9 (36.00%) ITIL
3 7 (28.00%) Stakeholder Engagement
3 7 (28.00%) Stakeholder Management
4 5 (20.00%) Change Management
4 5 (20.00%) PRINCE2
5 4 (16.00%) Customer Requirements
5 4 (16.00%) Risk Management
6 3 (12.00%) Business Continuity
6 3 (12.00%) Cybersecurity
6 3 (12.00%) Incident Management
6 3 (12.00%) Information Security
6 3 (12.00%) ITIL V3
6 3 (12.00%) Migration
6 3 (12.00%) OWASP
6 3 (12.00%) Risk Assessment
6 3 (12.00%) SABSA
6 3 (12.00%) SIEM
6 3 (12.00%) Supplier Management
Programming Languages
1 2 (8.00%) PowerShell
Qualifications
1 3 (12.00%) CCNA
1 3 (12.00%) CISA
1 3 (12.00%) Cisco Certification
1 3 (12.00%) CISM
1 3 (12.00%) CISSP
1 3 (12.00%) GIAC
1 3 (12.00%) GISP
1 3 (12.00%) IISP
2 2 (8.00%) ISTQB
2 2 (8.00%) ITIL Certification
2 2 (8.00%) SC Cleared
2 2 (8.00%) Security Cleared
3 1 (4.00%) Degree
3 1 (4.00%) PRINCE2 Certification
Quality Assurance & Compliance
1 7 (28.00%) SLA
2 3 (12.00%) PCI DSS
System Software
1 3 (12.00%) Active Directory
2 2 (8.00%) Microsoft App-V
2 2 (8.00%) Virtual Desktop
Systems Management
1 3 (12.00%) HP Quality Center
1 3 (12.00%) SCCM
2 2 (8.00%) BladeLogic
Vendors
1 3 (12.00%) HP
1 3 (12.00%) Microsoft
2 2 (8.00%) BMC
3 1 (4.00%) Computacenter
3 1 (4.00%) Intel Security
3 1 (4.00%) Juniper
3 1 (4.00%) SAP
3 1 (4.00%) Xerox