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This section looks at the demand for Services Delivery skills within the Hertfordshire region with a comparison to our Processes & Methodologies category. Included is a guide to the contractor rates offered in IT jobs that have cited Service Delivery over the 3 months to 25 July 2008 with a comparison to the same period last year.

 Services Delivery
Location
3 months to 25 Jul 2008Same period last year
Rank7780
Rank change on same period last yearUp+3
Matching contract IT job ads1214
As % of all UK contract IT job ads sampled0.016 %0.014 %
As % of the category below1.213 %1.421 %
Daily rates quoted65
Average minimum daily rate£254£380
Average daily rate£275£407
% change on same period last year-32.33 %
Average maximum daily rate£297£434
UK excluding London average daily rate£349£368
% change on same period last year-5.20 %
Hourly rates quoted00
Average minimum hourly rate--
Average hourly rate--
% change on same period last year-
Average maximum hourly rate--
UK excluding London average hourly rate£21.24£29.76
% change on same period last year-28.64 %
Hertfordshire IT Contractor Job Market, Processes & MethodologiesProcesses & Methodologies
Hertfordshire
Matching contract IT job ads989985
As % of all UK contract IT job ads sampled1.318 %0.997 %
Daily rates quoted387377
Average minimum daily rate£379£354
Average daily rate£407£375
% change on same period last year+8.57 %
Average maximum daily rate£435£396
UK excluding London average daily rate£380£376
% change on same period last year+1.21 %
Hourly rates quoted10272
Average minimum hourly rate£28.85£24.37
Average hourly rate£29.44£26.59
% change on same period last year+10.71 %
Average maximum hourly rate£30.02£28.81
UK excluding London average hourly rate£29.33£30.16
% change on same period last year-2.72 %
Service Delivery East of EnglandService Delivery
East of England

We calculate average IT contractor rates directly from the figures quoted and do not attempt to derive hourly rates from daily rates or vice versa.

Service Delivery
Demand Trend

The chart provides a 3-month moving total beginning in 2004 of IT contractor jobs citing Service Delivery across the Hertfordshire region as a proportion of the total demand within the Processes & Methodologies category.

Hertfordshire Service Delivery Demand Trend

Service Delivery
Daily Rate Trend

The chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Delivery across the Hertfordshire region.

Hertfordshire Service Delivery Daily Rate Trend

Service Delivery
Daily Rate Histogram

The chart provides a histogram of daily rates quoted in contract IT jobs citing Service Delivery across the Hertfordshire region over the 3 months to 25 July 2008.

Hertfordshire Service Delivery Daily Rate Histogram

Service Delivery
Hourly Rate Trend

The chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Delivery across the Hertfordshire region.

Hertfordshire Service Delivery Hourly Rate Trend

Service Delivery
Contract Locations

This section looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Delivery within the Hertfordshire region over the 3 months to 25 July 2008. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year. A positive number indicates a relative increase in demand.

LocationRank Change
on Same Period
Last Last
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
RickmansworthNew entry-2--
Service Delivery East of EnglandService Delivery
East of England

Service Delivery
Top 30 Related IT Skills

For the 6 months to 25 July 2008, IT contractor jobs across the Hertfordshire region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery.

121 (38.89 %)Project Management
219 (35.19 %)ITIL
317 (31.48 %)Finance
411 (20.37 %)Configuration Management
510 (18.52 %)Change Management
69 (16.67 %)Programme Management
69 (16.67 %)Service Management
77 (12.96 %)CheckPoint
77 (12.96 %)Microsoft
77 (12.96 %)Retail
86 (11.11 %)Banking
86 (11.11 %)Time Management
86 (11.11 %)MS Excel
86 (11.11 %)PRINCE2
86 (11.11 %)MS Office
95 (9.259 %)Financial Institution
95 (9.259 %)ITIL Certification
95 (9.259 %)Windows
95 (9.259 %)MS PowerPoint
95 (9.259 %)QA
95 (9.259 %)Release Management
104 (7.407 %)HP
104 (7.407 %)SQL Server
104 (7.407 %)Quality Management
113 (5.556 %)Interwoven
113 (5.556 %)TeamSite
113 (5.556 %)BMC
113 (5.556 %)SQL
113 (5.556 %)TCP/IP
113 (5.556 %)CMDB

Service Delivery
Top Related IT Skills by Category

For the 6 months to 25 July 2008, IT contractor jobs across the Hertfordshire region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Hertfordshire IT Contractor Job Market, Application DevelopmentApplication Development
12 (3.704 %)HTML
12 (3.704 %).NET
12 (3.704 %)CSS
12 (3.704 %)XML
12 (3.704 %)XSL
21 (1.852 %)ISPF
Hertfordshire IT Contractor Job Market, Application PlatformsApplication Platforms
13 (5.556 %)TeamSite
22 (3.704 %)CICS
22 (3.704 %)MS Exchange
22 (3.704 %)CMS
31 (1.852 %)BizTalk Server
Hertfordshire IT Contractor Job Market, ApplicationsApplications
16 (11.11 %)MS Office
16 (11.11 %)MS Excel
25 (9.259 %)MS PowerPoint
31 (1.852 %)MS Project
Hertfordshire IT Contractor Job Market, Communications & NetworkingCommunications & Networking
13 (5.556 %)TCP/IP
22 (3.704 %)VPN
22 (3.704 %)Firewall
22 (3.704 %)DHCP
22 (3.704 %)Cisco PIX
31 (1.852 %)2G
Hertfordshire IT Contractor Job Market, Database & Business IntelligenceDatabase & Business Intelligence
14 (7.407 %)SQL Server
22 (3.704 %)DB2
31 (1.852 %)SQL Server 2000
31 (1.852 %)SQL Server 2005
Hertfordshire IT Contractor Job Market, Development ApplicationsDevelopment Applications
11 (1.852 %)OpenDeploy
Hertfordshire IT Contractor Job Market, GeneralGeneral
117 (31.48 %)Finance
27 (12.96 %)Retail
36 (11.11 %)Banking
45 (9.259 %)Financial Institution
52 (3.704 %)Government
61 (1.852 %)Telecoms
61 (1.852 %)Insurance
61 (1.852 %)Local Government
Hertfordshire IT Contractor Job Market, Job TitlesJob Titles
121 (38.89 %)Service Manager
121 (38.89 %)Delivery Manager
212 (22.22 %)Services Delivery Manager
310 (18.52 %)Implementation Manager
46 (11.11 %)Analyst
55 (9.259 %)QA Analyst
55 (9.259 %)Quality Analyst
64 (7.407 %)Project Manager
72 (3.704 %)Architect
72 (3.704 %)Support Manager
72 (3.704 %)Developer
72 (3.704 %)Operations Manager
72 (3.704 %)Service Support Manager
72 (3.704 %)Release Engineer
81 (1.852 %)Business Manager
81 (1.852 %)Data Centre Manager
81 (1.852 %)Data Manager
81 (1.852 %)Project Support Analyst
81 (1.852 %)Procurement Manager
81 (1.852 %)Change Manager
Hertfordshire IT Contractor Job Market, MiscellaneousMiscellaneous
13 (5.556 %)CMDB
22 (3.704 %)IBM Mainframe
22 (3.704 %)Mainframe
31 (1.852 %)Client/Server
31 (1.852 %)PMI
31 (1.852 %)EFT
Hertfordshire IT Contractor Job Market, Operating SystemsOperating Systems
15 (9.259 %)Windows
22 (3.704 %)UNIX
22 (3.704 %)Windows Server 2003
31 (1.852 %)HPUX
31 (1.852 %)Solaris
31 (1.852 %)zOS
31 (1.852 %)MVS
Hertfordshire IT Contractor Job Market, Processes & MethodologiesProcesses & Methodologies
121 (38.89 %)Project Management
219 (35.19 %)ITIL
311 (20.37 %)Configuration Management
410 (18.52 %)Change Management
59 (16.67 %)Service Management
59 (16.67 %)Programme Management
66 (11.11 %)Time Management
66 (11.11 %)PRINCE2
75 (9.259 %)Release Management
84 (7.407 %)Quality Management
91 (1.852 %)Disaster Recovery
91 (1.852 %)DMAIC
91 (1.852 %)UML
91 (1.852 %)E-Commerce
91 (1.852 %)Six Sigma
91 (1.852 %)Integration Testing
91 (1.852 %)Performance Management
91 (1.852 %)Logistics
91 (1.852 %)Web Development
91 (1.852 %)Matrix Management
Hertfordshire IT Contractor Job Market, Programming LanguagesProgramming Languages
13 (5.556 %)SQL
22 (3.704 %)C
22 (3.704 %)COBOL
31 (1.852 %)C#
31 (1.852 %)C++
31 (1.852 %)VB
31 (1.852 %)VB.NET
31 (1.852 %)VB6
Hertfordshire IT Contractor Job Market, QualificationsQualifications
15 (9.259 %)ITIL Certification
Hertfordshire IT Contractor Job Market, Quality Assurance & ComplianceQuality Assurance & Compliance
15 (9.259 %)QA
22 (3.704 %)SLA
Hertfordshire IT Contractor Job Market, System SoftwareSystem Software
12 (3.704 %)Active Directory
Hertfordshire IT Contractor Job Market, Systems ManagementSystems Management
11 (1.852 %)OMEGAMON
Hertfordshire IT Contractor Job Market, VendorsVendors
17 (12.96 %)Microsoft
17 (12.96 %)CheckPoint
24 (7.407 %)HP
33 (5.556 %)Interwoven
33 (5.556 %)BMC
42 (3.704 %)Cisco
42 (3.704 %)IBM
42 (3.704 %)McAfee Security
42 (3.704 %)Serena
51 (1.852 %)Oracle
51 (1.852 %)SAP
51 (1.852 %)Ericsson
51 (1.852 %)EMC
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