Service Delivery Contracts in Hertfordshire
 
Demand Trend Daily Rate Trend Hourly Rate Trend Job Locations Related Skills

The first table below looks at the demand for Service Delivery skills in IT contracts advertised for the Hertfordshire region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Delivery over the 3 months to 23 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Hertfordshire region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
 3 months to
23 May 2013		 Same period 2012 Same period 2011
Services Delivery
Rank 57 51 58
Rank change year-on-year
-6 +7
Contract jobs citing Service Delivery 6 19 6
As % of all contract IT jobs located in Hertfordshire 0.942% 1.957% 0.680%
As % of the Processes & Methodologies category 1.313% 2.964% 1.089%
Number of daily rates quoted 1 6 2
Average daily rate £450 £425 £388
Average daily rate % change year-on-year
+5.88% +9.67%
UK excluding London average daily rate £355 £338 £350
% change year-on-year
+5.18% -3.57%
Number of hourly rates quoted 2 0 0
Average hourly rate £15.00 - -
UK excluding London average hourly rate £15.00 £17.50 £17.00
% change year-on-year
-14.28% +2.94%
All Processes & Methodologies
Hertfordshire
Contract IT job ads with a match in the
Processes & Methodologies category		 457 641 551
As % of all contract IT jobs located in Hertfordshire 71.74% 66.01% 62.40%
Number of daily rates quoted 256 287 240
Average daily rate £400 £375 £400
Average daily rate % change year-on-year
+6.66% -6.25%
90% offered a daily rate of more than £265 £250 £275
10% offered a daily rate of more than £500 £475 £575
UK excluding London average daily rate £365 £365 £375
% change year-on-year
- -2.66%
Number of hourly rates quoted 15 54 78
Average hourly rate £21.50 £35.00 £35.00
Average hourly rate % change year-on-year
-38.57% -
90% offered a hourly rate of more than £12.05 £11.93 £16.00
10% offered a hourly rate of more than £39.60 £49.00 £40.00
UK excluding London average hourly rate £30.45 £25.00 £29.00
% change year-on-year
+21.78% -13.79%
Service Delivery
East of England

Service Delivery
Jobs Demand Trend

This chart provides a 3-month moving total of IT contractor jobs citing Service Delivery across the Hertfordshire region as a proportion of the total demand within the Processes & Methodologies category.

Hertfordshire Service Delivery Jobs Demand Trend

Service Delivery
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Delivery across the Hertfordshire region.

Hertfordshire Service Delivery Daily Rate Trend

Service Delivery
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Delivery across the Hertfordshire region.

Hertfordshire Service Delivery Hourly Rate Trend

Service Delivery
Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Delivery within the Hertfordshire region over the 3 months to 23 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)		 Rank Change
on Same Period
Last Year		 Matching
Contract
IT Job Ads		 Average
Daily Rate
Last 3 Months		 Average Daily Rate
% Change
on Same Period
Last Year
Stevenage - 1 £450 -
Service Delivery
East of England

Service Delivery
Top 30 Related IT Skills

For the 6 months to 23 May 2013, IT contractor jobs across the Hertfordshire region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery.

1 8 (38.10%) SLA
2 7 (33.33%) Active Directory
2 7 (33.33%) Microsoft
3 6 (28.57%) Windows
3 6 (28.57%) Project Management
3 6 (28.57%) Change Control
4 5 (23.81%) Build Automation
4 5 (23.81%) PRINCE2
4 5 (23.81%) Programme Office Management
5 4 (19.05%) Network Security
5 4 (19.05%) ITIL
6 3 (14.29%) CheckPoint
6 3 (14.29%) EMC
6 3 (14.29%) Citrix
6 3 (14.29%) SAN
6 3 (14.29%) Thin Client
6 3 (14.29%) SAP
6 3 (14.29%) Cisco
6 3 (14.29%) TCP/IP
6 3 (14.29%) VMware Infrastructure
6 3 (14.29%) Load Balancing
6 3 (14.29%) Crossbeam
6 3 (14.29%) Release Management
6 3 (14.29%) Fat Client
6 3 (14.29%) Windows Server 2008
6 3 (14.29%) Capacity Planning
6 3 (14.29%) VMware
6 3 (14.29%) NetBackup
6 3 (14.29%) Telecoms
6 3 (14.29%) Retail

Service Delivery
Top Related IT Skills by Category

For the 6 months to 23 May 2013, IT contractor jobs across the Hertfordshire region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Development
1 2 (9.524%) Web Services
1 2 (9.524%) Flash
1 2 (9.524%) Middleware
2 1 (4.762%) CSS
Application Platforms
1 2 (9.524%) MS Exchange
1 2 (9.524%) NetWeaver
Applications
1 1 (4.762%) MS Excel
Business Applications
1 2 (9.524%) SAP CRM
Communications & Networking
1 4 (19.05%) Network Security
2 3 (14.29%) SAN
2 3 (14.29%) TCP/IP
3 2 (9.524%) BIG-IP
3 2 (9.524%) DHCP
3 2 (9.524%) VoIP
3 2 (9.524%) DNS
4 1 (4.762%) Firewall
4 1 (4.762%) IPsec
4 1 (4.762%) MPLS
4 1 (4.762%) WAN
4 1 (4.762%) SMS
4 1 (4.762%) VPN
4 1 (4.762%) Cisco ASA
4 1 (4.762%) NAS
4 1 (4.762%) WAAS
4 1 (4.762%) Intrusion Detection
4 1 (4.762%) FWSM
Database & Business Intelligence
1 1 (4.762%) SQL Server
General
1 3 (14.29%) Telecoms
1 3 (14.29%) Retail
2 2 (9.524%) Finance
3 1 (4.762%) Marketing
Job Titles
1 4 (19.05%) Service Manager
1 4 (19.05%) Infrastructure Manager
1 4 (19.05%) Project Manager
2 3 (14.29%) Delivery Manager
2 3 (14.29%) Services Delivery Manager
3 2 (9.524%) SAP Developer
3 2 (9.524%) Services Delivery Analyst
3 2 (9.524%) CRM Developer
3 2 (9.524%) SAP CRM Developer
3 2 (9.524%) Developer
3 2 (9.524%) Analyst
3 2 (9.524%) Service Analyst
3 2 (9.524%) 2nd Line Support
4 1 (4.762%) Infrastructure Project Manager
4 1 (4.762%) Delivery Project Manager
4 1 (4.762%) Customer Services Manager
4 1 (4.762%) Service Delivery Director
4 1 (4.762%) Support Manager
4 1 (4.762%) Team Leader
4 1 (4.762%) Network Team Leader
Miscellaneous
1 3 (14.29%) Thin Client
1 3 (14.29%) Fat Client
2 2 (9.524%) iPhone
2 2 (9.524%) Blackberry
3 1 (4.762%) Management Information System
3 1 (4.762%) NHS
3 1 (4.762%) Semantic Web
3 1 (4.762%) Symmetrix DMX
3 1 (4.762%) PACS
Operating Systems
1 6 (28.57%) Windows
2 3 (14.29%) Windows Server 2008
3 2 (9.524%) Windows 7
3 2 (9.524%) Windows 2000 Server
3 2 (9.524%) UNIX
3 2 (9.524%) AIX
3 2 (9.524%) Solaris
3 2 (9.524%) Linux
3 2 (9.524%) Windows Server 2003
Processes & Methodologies
1 6 (28.57%) Project Management
1 6 (28.57%) Change Control
2 5 (23.81%) Build Automation
2 5 (23.81%) PRINCE2
2 5 (23.81%) Programme Office Management
3 4 (19.05%) ITIL
4 3 (14.29%) Load Balancing
4 3 (14.29%) Release Management
4 3 (14.29%) Capacity Planning
5 2 (9.524%) Process Improvement
5 2 (9.524%) Resource Management
5 2 (9.524%) SOA
5 2 (9.524%) CRM
5 2 (9.524%) Service Management
5 2 (9.524%) Quality Management
5 2 (9.524%) Risk Management
6 1 (4.762%) E-Commerce
6 1 (4.762%) Security Architecture
6 1 (4.762%) Stakeholder Engagement
6 1 (4.762%) Agile Software Development
Programming Languages
1 2 (9.524%) Java
1 2 (9.524%) SQL
1 2 (9.524%) ABAP
2 1 (4.762%) PowerShell
Qualifications
1 2 (9.524%) MCSE
1 2 (9.524%) Microsoft Certification
1 2 (9.524%) PMP
1 2 (9.524%) PMI Certification
2 1 (4.762%) PRINCE2 Certification
2 1 (4.762%) Citrix Certification
2 1 (4.762%) Cisco Certification
2 1 (4.762%) ISEB
2 1 (4.762%) CCSP
2 1 (4.762%) CCNP
2 1 (4.762%) CCNA
2 1 (4.762%) SC Cleared
2 1 (4.762%) Security Cleared
2 1 (4.762%) APMP
2 1 (4.762%) CCSA
2 1 (4.762%) JNCIA
2 1 (4.762%) Degree
2 1 (4.762%) CCSE
2 1 (4.762%) CCEE
Quality Assurance & Compliance
1 8 (38.10%) SLA
2 1 (4.762%) PCI DSS
System Software
1 7 (33.33%) Active Directory
2 3 (14.29%) VMware Infrastructure
3 2 (9.524%) Terminal Services
4 1 (4.762%) NFS
4 1 (4.762%) Hyper-V
4 1 (4.762%) XenApp
4 1 (4.762%) XenServer
4 1 (4.762%) XenDesktop
4 1 (4.762%) vSphere
4 1 (4.762%) ProxySG
4 1 (4.762%) Snort
Systems Management
1 3 (14.29%) NetBackup
2 1 (4.762%) EMC NetWorker
2 1 (4.762%) SCOM
2 1 (4.762%) SCVMM
Vendors
1 7 (33.33%) Microsoft
2 3 (14.29%) CheckPoint
2 3 (14.29%) EMC
2 3 (14.29%) Citrix
2 3 (14.29%) SAP
2 3 (14.29%) Cisco
2 3 (14.29%) Crossbeam
2 3 (14.29%) VMware
2 3 (14.29%) F5
3 2 (9.524%) HP
3 2 (9.524%) Red Hat
3 2 (9.524%) Nokia
4 1 (4.762%) Wyse
4 1 (4.762%) Juniper
4 1 (4.762%) Veritas
4 1 (4.762%) NetApp
4 1 (4.762%) Oracle
4 1 (4.762%) AppSense
4 1 (4.762%) Brocade
4 1 (4.762%) Blue Coat
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Last Updated Thursday 23 May 2013
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