The table below looks at the statistics for Service Delivery skills in IT contracts advertised for the Hertfordshire region. Included is a guide to the contractor rates offered in IT contracts that have cited Service Delivery over the 3 months to 30 June 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
30 Jun 2016
Same period 2015 Same period 2014
Services Delivery
Rank 43 34 42
Rank change year-on-year
-9 +8
Contract jobs citing Service Delivery 16 35 17
As % of all contract IT jobs located in Hertfordshire 2.51% 4.32% 2.77%
As % of the Processes & Methodologies category 3.25% 5.56% 3.69%
Number of daily rates quoted 6 18 6
Median daily rate £220 £327 £363
Median daily rate % change year-on-year
-32.62% -9.92%
90% offered a daily rate of more than £165 £275 £228
10% offered a daily rate of more than £367 £511 £520
UK excluding London median daily rate £365 £387 £352
% change year-on-year
-5.68% +10.09%
Number of hourly rates quoted 0 1 0
Median hourly rate - £16.00 -
UK excluding London median hourly rate £23.50 £16.00 £14.50
% change year-on-year
+46.87% +10.34%
Service Delivery
East of England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Hertfordshire region.

Processes & Methodologies Category
Hertfordshire
Contract IT job ads with a match in the
Processes & Methodologies category
493 630 461
As % of all contract IT jobs located in Hertfordshire 77.39% 77.68% 75.20%
Number of daily rates quoted 268 327 222
Median daily rate £425 £381 £388
Median daily rate % change year-on-year
+11.69% -1.80%
90% offered a daily rate of more than £288 £290 £250
10% offered a daily rate of more than £500 £538 £475
UK excluding London median daily rate £400 £383 £375
% change year-on-year
+4.57% +2.00%
Number of hourly rates quoted 15 54 29
Median hourly rate £34.00 £33.00 £25.50
Median hourly rate % change year-on-year
+3.03% +29.41%
90% offered a hourly rate of more than £15.00 £10.40 £10.80
10% offered a hourly rate of more than £52.50 £47.75 £39.20
UK excluding London median hourly rate £28.50 £30.00 £30.00
% change year-on-year
-5.00% -

Service Delivery
Jobs Demand Trend in Hertfordshire

The demand trend of contract jobs across the Hertfordshire region citing Service Delivery as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Hertfordshire

Service Delivery
Daily Rate Trend in Hertfordshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Delivery across the Hertfordshire region.

Service Delivery Daily Rate Trend in Hertfordshire

Service Delivery
Daily Rate Histogram in Hertfordshire

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Delivery across the Hertfordshire region over the 3 months to 30 June 2016.

Service Delivery Daily Rate Histogram in Hertfordshire

Service Delivery
Hourly Rate Trend in Hertfordshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Delivery across the Hertfordshire region.

Service Delivery Hourly Rate Trend in Hertfordshire

Service Delivery
Contract Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Delivery within the Hertfordshire region over the 3 months to 30 June 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Watford +3 3 £180 -34.54%
Hemel Hempstead +1 3 - -
Welwyn Garden City -2 2 £220 -33.93% 1
Stevenage +1 1 - - 1
Hitchin - 1 £370 -
Rickmansworth - 1 £165 -
Service Delivery
East of England

Service Delivery
Top 30 Related IT Skills in Hertfordshire

For the 6 months to 30 June 2016, IT contractor jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Hertfordshire region with a requirement for Service Delivery.

1 12 (30.00%) Microsoft
2 11 (27.50%) SaaS
2 11 (27.50%) PaaS
2 11 (27.50%) IaaS
3 10 (25.00%) Information Governance
3 10 (25.00%) NHS
4 9 (22.50%) Stakeholder Management
5 8 (20.00%) Finance
5 8 (20.00%) ITIL
6 6 (15.00%) Windows
6 6 (15.00%) Service Management
6 6 (15.00%) Security Cleared
7 5 (12.50%) Project Management
8 4 (10.00%) Active Directory
8 4 (10.00%) MS PowerPoint
8 4 (10.00%) Android
8 4 (10.00%) Dependency Management
8 4 (10.00%) Windows 8
9 3 (7.50%) Office 365
9 3 (7.50%) Visualisation
9 3 (7.50%) Driving Licence
9 3 (7.50%) Agile Software Development
9 3 (7.50%) Data Management
9 3 (7.50%) Migration
9 3 (7.50%) Change Management
9 3 (7.50%) Telecoms
10 2 (5.00%) PRINCE2
10 2 (5.00%) Unix
10 2 (5.00%) ITSM
10 2 (5.00%) XML

Service Delivery
Top Related IT Skills in Hertfordshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (2.50%) SharePoint
1 1 (2.50%) Skype for Business
1 1 (2.50%) WebLogic
Applications
1 4 (10.00%) MS PowerPoint
2 2 (5.00%) MS Office
3 1 (2.50%) AutoCAD
3 1 (2.50%) MS Excel
Business Applications
1 1 (2.50%) Dynamics CRM
1 1 (2.50%) Remedy ITSM
Cloud Services
1 11 (27.50%) IaaS
1 11 (27.50%) PaaS
1 11 (27.50%) SaaS
2 3 (7.50%) Office 365
Communications & Networking
1 1 (2.50%) Firewall
1 1 (2.50%) Internet
1 1 (2.50%) LAN
1 1 (2.50%) VPN
Database & Business Intelligence
1 1 (2.50%) DB2
Development Applications
1 1 (2.50%) PVCS
1 1 (2.50%) SoapUI
1 1 (2.50%) TestDirector
General
1 8 (20.00%) Finance
2 3 (7.50%) Telecoms
3 2 (5.00%) Retail
4 1 (2.50%) Banking
4 1 (2.50%) Marketing
4 1 (2.50%) Pharmaceutical
Job Titles
1 13 (32.50%) Architect
2 11 (27.50%) Solutions Architect
3 10 (25.00%) Cloud Architect
3 10 (25.00%) Cloud Solutions Architect
3 10 (25.00%) Microsoft Solutions Architect
4 5 (12.50%) Service Manager
5 4 (10.00%) Desktop Engineer
5 4 (10.00%) Desktop Support
5 4 (10.00%) Desktop Support Engineer
5 4 (10.00%) Support Engineer
6 3 (7.50%) 2nd/3rd Line Support
6 3 (7.50%) 3rd Line Engineer
6 3 (7.50%) 3rd Line Support
6 3 (7.50%) 3rd Line Support Engineer
6 3 (7.50%) Analyst
6 3 (7.50%) Delivery Manager
6 3 (7.50%) IT Manager
6 3 (7.50%) IT Services Delivery Manager
6 3 (7.50%) IT Services Manager
6 3 (7.50%) Services Delivery Manager
Libraries, Frameworks & Software Standards
1 2 (5.00%) XML
2 1 (2.50%) Middleware
2 1 (2.50%) SOAP
2 1 (2.50%) Web Services
Miscellaneous
1 10 (25.00%) NHS
2 3 (7.50%) Driving Licence
2 3 (7.50%) Visualisation
3 2 (5.00%) Data Centre
4 1 (2.50%) Analytical Skills
4 1 (2.50%) Data Structures
4 1 (2.50%) IBM Mainframe
4 1 (2.50%) iPad
4 1 (2.50%) iPhone
4 1 (2.50%) Mainframe
4 1 (2.50%) Management Information System
4 1 (2.50%) Mathematics
4 1 (2.50%) Smartphone
4 1 (2.50%) User Experience
4 1 (2.50%) Video Conferencing
Operating Systems
1 6 (15.00%) Windows
2 4 (10.00%) Android
2 4 (10.00%) Windows 8
3 2 (5.00%) Unix
4 1 (2.50%) Linux
4 1 (2.50%) Windows 7
4 1 (2.50%) Windows Server
4 1 (2.50%) Windows Server 2003
4 1 (2.50%) Windows Server 2008
4 1 (2.50%) Windows XP
Processes & Methodologies
1 10 (25.00%) Information Governance
2 9 (22.50%) Stakeholder Management
3 8 (20.00%) ITIL
4 6 (15.00%) Service Management
5 5 (12.50%) Project Management
6 4 (10.00%) Dependency Management
7 3 (7.50%) Agile Software Development
7 3 (7.50%) Change Management
7 3 (7.50%) Data Management
7 3 (7.50%) Migration
8 2 (5.00%) Business Performance Management
8 2 (5.00%) CRM
8 2 (5.00%) Data Governance
8 2 (5.00%) ITSM
8 2 (5.00%) Master Data Management
8 2 (5.00%) Performance Management
8 2 (5.00%) PRINCE2
8 2 (5.00%) Problem Management
8 2 (5.00%) Release Management
9 1 (2.50%) Project Governance
Qualifications
1 6 (15.00%) Security Cleared
2 1 (2.50%) Degree
2 1 (2.50%) ITIL Certification
2 1 (2.50%) MCP
Quality Assurance & Compliance
1 2 (5.00%) Data Quality
1 2 (5.00%) QA
2 1 (2.50%) SLA
System Software
1 4 (10.00%) Active Directory
Systems Management
1 1 (2.50%) OpenView
1 1 (2.50%) OpenView Configuration Management
1 1 (2.50%) SCCM
1 1 (2.50%) Unicenter
Vendors
1 12 (30.00%) Microsoft
2 1 (2.50%) Apple
2 1 (2.50%) BMC
2 1 (2.50%) Citrix
2 1 (2.50%) IBM
2 1 (2.50%) Oracle
2 1 (2.50%) Remedy