The table below looks at the statistics for Service Delivery skills in IT contracts advertised for the Hertfordshire region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Delivery over the 3 months to 31 July 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
31 Jul 2015
Same period 2014 Same period 2013
Services Delivery
Rank 43 42 58
Rank change year-on-year
-1 +16
Contract jobs citing Service Delivery 23 20 3
As % of all contract IT jobs located in Hertfordshire 2.92% 3.01% 0.49%
As % of the Processes & Methodologies category 4.05% 3.99% 0.64%
Number of daily rates quoted 13 8 3
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£275 £384 £425
Average daily rate % change year-on-year
-28.33% -9.70%
UK excluding London average daily rate £400 £375 £350
% change year-on-year
+6.66% +7.14%
Number of hourly rates quoted 0 2 0
Average hourly rate - £13.50 -
UK excluding London average hourly rate £17.50 £14.75 £20.75
% change year-on-year
+18.64% -28.91%
Service Delivery
East of England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Hertfordshire region.

Processes & Methodologies Category
Hertfordshire
Contract IT job ads with a match in the
Processes & Methodologies category
568 501 469
As % of all contract IT jobs located in Hertfordshire 72.08% 75.34% 77.27%
Number of daily rates quoted 293 256 238
Average daily rate £375 £388 £400
Average daily rate % change year-on-year
-3.22% -3.12%
90% offered a daily rate of more than £273 £250 £250
10% offered a daily rate of more than £550 £475 £500
UK excluding London average daily rate £388 £375 £375
% change year-on-year
+3.33% -
Number of hourly rates quoted 52 31 20
Average hourly rate £33.00 £21.00 £32.50
Average hourly rate % change year-on-year
+57.14% -35.38%
90% offered a hourly rate of more than £9.30 £10.60 £12.20
10% offered a hourly rate of more than £50.00 £41.50 £50.00
UK excluding London average hourly rate £30.50 £26.50 £31.00
% change year-on-year
+15.09% -14.51%

Service Delivery
Jobs Demand Trend in Hertfordshire

This chart provides a 3-month moving total of IT contractor jobs citing Service Delivery across the Hertfordshire region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Hertfordshire

Service Delivery
Daily Rate Trend in Hertfordshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Delivery across the Hertfordshire region.

Service Delivery Daily Rate Trend in Hertfordshire

Service Delivery
Daily Rate Histogram in Hertfordshire

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Delivery across the Hertfordshire region over the 3 months to 31 July 2015.

Service Delivery Daily Rate Histogram in Hertfordshire

Service Delivery
Hourly Rate Trend in Hertfordshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Delivery across the Hertfordshire region.

Service Delivery Hourly Rate Trend in Hertfordshire

Service Delivery
Contract Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Delivery within the Hertfordshire region over the 3 months to 31 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Watford - 10 £275 -
Welwyn Garden City -5 3 £283 -
Hemel Hempstead -5 1 £300 -7.69%
Borehamwood - 1 - -
Service Delivery
East of England

Service Delivery
Top 30 Related IT Skills in Hertfordshire

For the 6 months to 31 July 2015, IT contractor jobs across the Hertfordshire region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery.

1 33 (48.53%) ITIL
2 19 (27.94%) Windows
3 18 (26.47%) SQL Server
4 17 (25.00%) Microsoft
5 15 (22.06%) VMware
6 14 (20.59%) Firewall
7 13 (19.12%) Oracle
8 12 (17.65%) ITSM
8 12 (17.65%) Information Security
9 11 (16.18%) Project Management
9 11 (16.18%) SharePoint
9 11 (16.18%) VMware Infrastructure
9 11 (16.18%) Change Control
9 11 (16.18%) Big Data
10 10 (14.71%) PRINCE2
10 10 (14.71%) Active Directory
10 10 (14.71%) Management Information System
11 9 (13.24%) HP
11 9 (13.24%) Citrix
11 9 (13.24%) ETL
11 9 (13.24%) LAN
11 9 (13.24%) WAN
11 9 (13.24%) SQL
11 9 (13.24%) Amazon AWS
11 9 (13.24%) Data Protection
11 9 (13.24%) Data Integration
12 8 (11.76%) Security Cleared
12 8 (11.76%) Degree
12 8 (11.76%) PKI
12 8 (11.76%) UAG

Service Delivery
Top Related IT Skills in Hertfordshire by Category

For the 6 months to 31 July 2015, IT contractor jobs across the Hertfordshire region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 11 (16.18%) SharePoint
2 5 (7.35%) MS Exchange
2 5 (7.35%) WorkSite
2 5 (7.35%) Exchange Server 2007
3 4 (5.88%) Apache Solr
3 4 (5.88%) Exchange Server 2003
4 2 (2.94%) IIS
5 1 (1.47%) CMS
5 1 (1.47%) SharePoint 2013
Applications
1 7 (10.29%) MS Office
2 5 (7.35%) MS Excel
3 2 (2.94%) MS PowerPoint
4 1 (1.47%) Photoshop
4 1 (1.47%) Adobe Illustrator
Business Applications
1 4 (5.88%) Maximo
2 1 (1.47%) Remedy ITSM
Cloud Services
1 9 (13.24%) Amazon AWS
2 4 (5.88%) Microsoft Azure
3 3 (4.41%) SaaS
3 3 (4.41%) PaaS
4 2 (2.94%) Office 365
Communications & Networking
1 14 (20.59%) Firewall
2 9 (13.24%) LAN
2 9 (13.24%) WAN
3 5 (7.35%) TCP/IP
3 5 (7.35%) VPN
3 5 (7.35%) MPLS
4 4 (5.88%) DNS
4 4 (5.88%) DHCP
5 3 (4.41%) Internet
5 3 (4.41%) FTP
6 2 (2.94%) Reverse Proxy
6 2 (2.94%) Ethernet
6 2 (2.94%) SAN
7 1 (1.47%) VoIP
7 1 (1.47%) GSM
Database & Business Intelligence
1 18 (26.47%) SQL Server
2 11 (16.18%) Big Data
3 4 (5.88%) Amazon RDS
3 4 (5.88%) Relational Database
3 4 (5.88%) Amazon Redshift
3 4 (5.88%) Hadoop
3 4 (5.88%) MongoDB
4 3 (4.41%) RDBMS
5 1 (1.47%) SQL Server Reporting Services
5 1 (1.47%) Data Warehouse
Development Applications
1 1 (1.47%) Visual Studio
1 1 (1.47%) ClearCase
1 1 (1.47%) Git (software)
1 1 (1.47%) Rational DOORS
General
1 5 (7.35%) Publishing
2 3 (4.41%) Telecoms
2 3 (4.41%) Finance
3 2 (2.94%) Legal
3 2 (2.94%) Local Government
4 1 (1.47%) Marketing
4 1 (1.47%) Multimedia
4 1 (1.47%) Billing
Job Titles
1 12 (17.65%) Architect
2 9 (13.24%) Project Manager
2 9 (13.24%) Analyst
2 9 (13.24%) Service Manager
3 6 (8.82%) Delivery Manager
3 6 (8.82%) Data Architect
3 6 (8.82%) Solutions Architect
4 5 (7.35%) Services Delivery Manager
5 4 (5.88%) Support Analyst
5 4 (5.88%) Technical Project Manager
5 4 (5.88%) Team Leader
5 4 (5.88%) Technical Manager
5 4 (5.88%) IT Assistant
5 4 (5.88%) Service Desk Team Leader
6 3 (4.41%) Infrastructure Solutions Architect
6 3 (4.41%) IT Services Manager
6 3 (4.41%) Infrastructure Architect
6 3 (4.41%) Service Analyst
6 3 (4.41%) 2nd Line Support
6 3 (4.41%) Administrator
Libraries, Frameworks & Software Standards
1 6 (8.82%) Web Services
2 4 (5.88%) .NET
3 3 (4.41%) REST
3 3 (4.41%) SOAP
4 2 (2.94%) XML
5 1 (1.47%) Middleware
5 1 (1.47%) LAMP
5 1 (1.47%) jQuery
5 1 (1.47%) SAP PI
5 1 (1.47%) HTML5
5 1 (1.47%) ASP.NET
5 1 (1.47%) CSS
5 1 (1.47%) JSP
5 1 (1.47%) HTML
5 1 (1.47%) CSS3
5 1 (1.47%) KnockoutJS
5 1 (1.47%) Sass
5 1 (1.47%) LESS
Miscellaneous
1 10 (14.71%) Management Information System
2 9 (13.24%) Data Integration
3 8 (11.76%) PKI
4 7 (10.29%) Data Protection Act
5 5 (7.35%) Statistics
5 5 (7.35%) GIS
6 3 (4.41%) Analytical Skills
7 2 (2.94%) Data Centre
7 2 (2.94%) Enterprise Software
7 2 (2.94%) Clustering
7 2 (2.94%) Freedom of Information
8 1 (1.47%) PMI
8 1 (1.47%) Blackberry
8 1 (1.47%) Computer Science
8 1 (1.47%) CMDB
8 1 (1.47%) User Experience
8 1 (1.47%) Social Media
8 1 (1.47%) Digital Media
8 1 (1.47%) Mobile App
Operating Systems
1 19 (27.94%) Windows
2 6 (8.82%) Linux
2 6 (8.82%) Windows 7
3 5 (7.35%) Windows Server 2008
3 5 (7.35%) Windows Server 2003
4 4 (5.88%) UNIX
5 3 (4.41%) Windows XP
5 3 (4.41%) Windows Server 2012
6 2 (2.94%) Windows 2000 Server
6 2 (2.94%) Red Hat Enterprise Linux
6 2 (2.94%) Android
Processes & Methodologies
1 33 (48.53%) ITIL
2 12 (17.65%) ITSM
2 12 (17.65%) Information Security
3 11 (16.18%) Project Management
3 11 (16.18%) Change Control
4 10 (14.71%) PRINCE2
5 9 (13.24%) ETL
5 9 (13.24%) Data Protection
6 7 (10.29%) Data Architecture
6 7 (10.29%) Data Management
6 7 (10.29%) Infrastructure Management
6 7 (10.29%) Migration
6 7 (10.29%) Stakeholder Management
7 6 (8.82%) Business Intelligence
7 6 (8.82%) Configuration Management
7 6 (8.82%) Process Management
7 6 (8.82%) SOA
7 6 (8.82%) Performance Tuning
7 6 (8.82%) Data Migration
8 5 (7.35%) Analytics
Programming Languages
1 9 (13.24%) SQL
2 2 (2.94%) C#
3 1 (1.47%) JavaScript
3 1 (1.47%) VBScript
3 1 (1.47%) VB
Qualifications
1 8 (11.76%) Degree
1 8 (11.76%) Security Cleared
2 5 (7.35%) PRINCE2 Practitioner
3 4 (5.88%) ITIL Certification
4 3 (4.41%) SC Cleared
5 2 (2.94%) DV Cleared
5 2 (2.94%) MCSE
5 2 (2.94%) CCNA
5 2 (2.94%) Cisco Certification
5 2 (2.94%) Microsoft Certification
5 2 (2.94%) VMware Certified Professional (VCP)
6 1 (1.47%) PMI Certification
6 1 (1.47%) ISTQB Foundation Certification
6 1 (1.47%) ISEB
Quality Assurance & Compliance
1 7 (10.29%) SLA
2 2 (2.94%) QA
System Software
1 11 (16.18%) VMware Infrastructure
2 10 (14.71%) Active Directory
3 8 (11.76%) UAG
4 7 (10.29%) vSphere
5 5 (7.35%) XenServer
5 5 (7.35%) Hyper-V
6 4 (5.88%) XenApp
7 2 (2.94%) VMware ESX
7 2 (2.94%) Microsoft App-V
Systems Management
1 6 (8.82%) Norton AntiVirus
1 6 (8.82%) McAfee ePO
2 1 (1.47%) SCOrch
2 1 (1.47%) SCSM
2 1 (1.47%) SCCM
2 1 (1.47%) SCOM
Vendors
1 17 (25.00%) Microsoft
2 15 (22.06%) VMware
3 13 (19.12%) Oracle
4 9 (13.24%) HP
4 9 (13.24%) Citrix
5 8 (11.76%) McAfee
6 7 (10.29%) Symantec
7 5 (7.35%) Trend Micro
8 4 (5.88%) Vertica
8 4 (5.88%) Infobright
9 3 (4.41%) ESRI
9 3 (4.41%) IBM
10 2 (2.94%) Cisco
10 2 (2.94%) Dell
10 2 (2.94%) CA
10 2 (2.94%) Hyperion
10 2 (2.94%) NetApp
10 2 (2.94%) Red Hat
10 2 (2.94%) Apple
11 1 (1.47%) Remedy