The statistics below represent IT contracts advertised across the Hertfordshire region that had Technical Support featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 2 May 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
2 May 2016
Same period 2015 Same period 2014
Technical Support
Rank 54 63 58
Rank change year-on-year
+9 -5
Contract jobs requiring a Technical Support 3 4 10
As % of all contract IT jobs located in Hertfordshire 0.42% 0.55% 1.29%
As % of the Job Titles category 0.44% 0.59% 1.39%
Number of daily rates quoted 1 1 5
Median daily rate £230 £350 £190
Median daily rate % change year-on-year
-34.28% +84.21%
UK excluding London median daily rate £253 £250 £250
% change year-on-year
+1.00% -
Number of hourly rates quoted 0 3 1
Median hourly rate - £15.00 £14.00
Median hourly rate % change year-on-year
- +7.14%
UK excluding London median hourly rate £16.25 £14.25 £16.75
% change year-on-year
+14.03% -14.92%
Technical Support
East of England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Hertfordshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Hertfordshire
Contract IT job ads with a match in the
Job Titles category
680 676 720
As % of all contract IT jobs located in Hertfordshire 95.77% 93.76% 92.90%
Number of daily rates quoted 327 347 366
Median daily rate £400 £400 £360
Median daily rate % change year-on-year
- +11.11%
90% offered a daily rate of more than £220 £225 £190
10% offered a daily rate of more than £515 £500 £475
UK excluding London median daily rate £390 £375 £350
% change year-on-year
+4.00% +7.14%
Number of hourly rates quoted 32 41 46
Median hourly rate £13.00 £14.85 £22.00
Median hourly rate % change year-on-year
-12.45% -32.50%
90% offered a hourly rate of more than £7.85 £9.25 £12.30
10% offered a hourly rate of more than £47.97 £34.00 £37.00
UK excluding London median hourly rate £18.00 £16.83 £17.00
% change year-on-year
+6.98% -1.02%

Technical Support
Jobs Demand Trend in Hertfordshire

The demand trend of IT contracts across the Hertfordshire region that featured Technical Support in the job title.

Technical Support Jobs Demand Trend in Hertfordshire

Technical Support
Daily Rate Trend in Hertfordshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Technical Support across the Hertfordshire region.

Technical Support Daily Rate Trend in Hertfordshire

Technical Support
Hourly Rate Trend in Hertfordshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Technical Support across the Hertfordshire region.

Technical Support Hourly Rate Trend in Hertfordshire

Technical Support
Contract Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Technical Support within the Hertfordshire region over the 3 months to 2 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Letchworth - 1 - -
Potters Bar - 1 £230 -
Royston - 1 - -
Technical Support
East of England

Technical Support Skill Set
Top 30 Related IT Skills in Hertfordshire

For the 6 months to 2 May 2016, Technical Support contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Hertfordshire region featuring Technical Support in the job title.

1 3 (60.00%) Windows
1 3 (60.00%) Active Directory
2 2 (40.00%) Apple
2 2 (40.00%) Windows 7
3 1 (20.00%) ITIL
3 1 (20.00%) Firewall
3 1 (20.00%) Wireless
3 1 (20.00%) Publishing
3 1 (20.00%) Junos
3 1 (20.00%) Exchange Server 2010
3 1 (20.00%) Office 365
3 1 (20.00%) Windows Server 2012
3 1 (20.00%) Windows Server
3 1 (20.00%) Network Design
3 1 (20.00%) JNCIA
3 1 (20.00%) JNCIS
3 1 (20.00%) JNCIP
3 1 (20.00%) JNCIE
3 1 (20.00%) Network Security
3 1 (20.00%) SC Cleared
3 1 (20.00%) Security Cleared
3 1 (20.00%) Windows Server 2008
3 1 (20.00%) XenApp
3 1 (20.00%) Sophos
3 1 (20.00%) Citrix
3 1 (20.00%) Cisco Certification
3 1 (20.00%) Microsoft Certification
3 1 (20.00%) Juniper
3 1 (20.00%) MCSA
3 1 (20.00%) Windows XP

Technical Support Skill Set
Top Related IT Skills in Hertfordshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (20.00%) Exchange Server 2010
1 1 (20.00%) MS Exchange
Cloud Services
1 1 (20.00%) Office 365
Communications & Networking
1 1 (20.00%) DHCP
1 1 (20.00%) DNS
1 1 (20.00%) Firewall
1 1 (20.00%) Junos
1 1 (20.00%) LAN
1 1 (20.00%) Network Security
1 1 (20.00%) WAN
1 1 (20.00%) Wireless
General
1 1 (20.00%) Publishing
Operating Systems
1 3 (60.00%) Windows
2 2 (40.00%) Windows 7
3 1 (20.00%) Windows Server
3 1 (20.00%) Windows Server 2008
3 1 (20.00%) Windows Server 2012
3 1 (20.00%) Windows XP
Processes & Methodologies
1 1 (20.00%) ITIL
1 1 (20.00%) Network Design
Qualifications
1 1 (20.00%) CCNA
1 1 (20.00%) CCNP
1 1 (20.00%) Cisco Certification
1 1 (20.00%) JNCIA
1 1 (20.00%) JNCIE
1 1 (20.00%) JNCIP
1 1 (20.00%) JNCIS
1 1 (20.00%) MCSA
1 1 (20.00%) Microsoft Certification
1 1 (20.00%) SC Cleared
1 1 (20.00%) Security Cleared
System Software
1 3 (60.00%) Active Directory
2 1 (20.00%) XenApp
Vendors
1 2 (40.00%) Apple
2 1 (20.00%) Cisco
2 1 (20.00%) Citrix
2 1 (20.00%) Juniper
2 1 (20.00%) Sophos