2nd Line Desktop Support Contracts in London

Second Line Desktop Support
England > London

The median Second Line Desktop Support daily rate in London is £160 according to job vacancies posted during the 6 months to 26 April 2024.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
26 Apr 2024
Same period 2023 Same period 2022
Rank 377 470 568
Rank change year-on-year +93 +98 -119
Contract jobs requiring a 2nd Line Desktop Support 12 30 34
As % of all contract jobs advertised in London 0.067% 0.11% 0.088%
As % of the Job Titles category 0.072% 0.12% 0.092%
Number of daily rates quoted 11 15 20
10th Percentile £150 £179 £159
25th Percentile £153 £216 £185
Median daily rate (50th Percentile) £160 £250 £223
Median % change year-on-year -36.00% +12.36% +27.14%
75th Percentile £198 £280 £250
90th Percentile £275 £300 £275
England median daily rate £193 £210 £193
% change year-on-year -8.33% +9.09% +23.60%
Number of hourly rates quoted 0 1 4
10th Percentile - - -
25th Percentile - £22.75 £21.00
Median hourly rate - £23.50 £21.47
Median % change year-on-year - +9.48% -4.60%
75th Percentile - £24.25 £28.95
90th Percentile - - £41.58
England median hourly rate - £23.50 £18.00
% change year-on-year - +30.56% -14.49%

All Contract IT Job Vacancies
London

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in London with a recognized job title 16,601 25,897 37,041
% of contract IT jobs with a recognized job title 93.18% 95.32% 95.33%
Number of daily rates quoted 12,001 18,738 27,022
10th Percentile £325 £363 £375
25th Percentile £442 £463 £469
Median daily rate (50th Percentile) £550 £575 £575
Median % change year-on-year -4.35% - +9.52%
75th Percentile £675 £700 £675
90th Percentile £788 £800 £775
England median daily rate £525 £550 £525
% change year-on-year -4.55% +4.76% +10.53%
Number of hourly rates quoted 338 299 448
10th Percentile £16.01 £18.00 £16.50
25th Percentile £20.02 £22.57 £22.02
Median hourly rate £27.66 £35.50 £35.00
Median % change year-on-year -22.10% +1.43% +12.90%
75th Percentile £43.75 £60.00 £49.25
90th Percentile £65.00 £76.60 £67.50
England median hourly rate £35.96 £44.53 £22.50
% change year-on-year -19.25% +97.91% +0.36%

2nd Line Desktop Support
Job Vacancy Trend in London

Job postings that featured 2nd Line Desktop Support in the job title as a proportion of all IT jobs advertised in London.

Job vacancy trend for 2nd Line Desktop Support in London

2nd Line Desktop Support
Contractor Daily Rate Trend in London

3-month moving average daily rate quoted in jobs citing 2nd Line Desktop Support in London.

Daily rate trend for 2nd Line Desktop Support in London

2nd Line Desktop Support
Daily Rate Histogram in London

Daily rate distribution for jobs citing 2nd Line Desktop Support in London over the 6 months to 26 April 2024.

Daily rate histogram for 2nd Line Desktop Support in London

2nd Line Desktop Support
Contractor Hourly Rate Trend in London

3-month moving average hourly rates quoted in jobs citing 2nd Line Desktop Support in London.

Hourly rate trend for 2nd Line Desktop Support in London

2nd Line Desktop Support
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 2nd Line Desktop Support within the London region over the 6 months to 26 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Central London +43 2 £250 -20.00%
2nd Line Desktop Support
England

2nd Line Desktop Support Skill Set
Top 30 Co-occurring Skills and Capabilities in London

For the 6 months to 26 April 2024, 2nd Line Desktop Support contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the London region featuring 2nd Line Desktop Support in the job title.

1 11 (91.67%) Windows
2 10 (83.33%) Microsoft 365
3 7 (58.33%) Social Skills
3 7 (58.33%) Active Directory
4 4 (33.33%) SCCM
4 4 (33.33%) Microsoft Exchange
4 4 (33.33%) Customer Service
4 4 (33.33%) Windows 10
4 4 (33.33%) Microsoft
5 3 (25.00%) Jamf Pro
5 3 (25.00%) Apple iOS
5 3 (25.00%) Software Deployment
5 3 (25.00%) Android
5 3 (25.00%) Mac OS
5 3 (25.00%) Dell
5 3 (25.00%) Asset Management
6 2 (16.67%) Service Management
6 2 (16.67%) Finance
6 2 (16.67%) Microsoft Office
6 2 (16.67%) Organisational Awareness
6 2 (16.67%) ServiceNow
7 1 (8.33%) Analytical Skills
7 1 (8.33%) High Availability
7 1 (8.33%) Windows 7
7 1 (8.33%) Banking
7 1 (8.33%) Technical Leadership
7 1 (8.33%) Customer Requirements
7 1 (8.33%) Presentation Skills
7 1 (8.33%) Business Strategy
7 1 (8.33%) ITIL

2nd Line Desktop Support Skill Set
Co-occurring Skills and Capabilities in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (33.33%) Microsoft Exchange
Applications
1 2 (16.67%) Microsoft Office
Cloud Services
1 10 (83.33%) Microsoft 365
Communications & Networking
1 1 (8.33%) SAN
1 1 (8.33%) VPN
General
1 7 (58.33%) Social Skills
2 2 (16.67%) Finance
3 1 (8.33%) Analytical Skills
3 1 (8.33%) Banking
3 1 (8.33%) French Language
3 1 (8.33%) Presentation Skills
Miscellaneous
1 1 (8.33%) Video Conferencing
Operating Systems
1 11 (91.67%) Windows
2 4 (33.33%) Windows 10
3 3 (25.00%) Android
3 3 (25.00%) Apple iOS
3 3 (25.00%) Mac OS
4 1 (8.33%) Windows 7
Processes & Methodologies
1 4 (33.33%) Customer Service
2 3 (25.00%) Asset Management
2 3 (25.00%) Software Deployment
3 2 (16.67%) Organisational Awareness
3 2 (16.67%) Service Management
4 1 (8.33%) Business Continuity
4 1 (8.33%) Business Strategy
4 1 (8.33%) Customer Requirements
4 1 (8.33%) High Availability
4 1 (8.33%) Information Security
4 1 (8.33%) Investment Management
4 1 (8.33%) ITIL
4 1 (8.33%) Technical Leadership
Qualifications
1 1 (8.33%) MCSA
1 1 (8.33%) MCSE
1 1 (8.33%) Microsoft Certification
1 1 (8.33%) SC Cleared
1 1 (8.33%) Security Cleared
Quality Assurance & Compliance
1 1 (8.33%) SLA
System Software
1 7 (58.33%) Active Directory
Systems Management
1 4 (33.33%) SCCM
2 3 (25.00%) Jamf Pro
Vendors
1 4 (33.33%) Microsoft
2 3 (25.00%) Dell
3 2 (16.67%) ServiceNow
4 1 (8.33%) Avaya
4 1 (8.33%) Cisco
4 1 (8.33%) Citrix
4 1 (8.33%) Computacenter
4 1 (8.33%) EMC
4 1 (8.33%) HP