The table below looks at the statistics for knowledge and experience of ServiceNow products and/or services in IT contracts advertised for the London region. Included is a guide to the contractor rates offered in IT contracts that have cited ServiceNow over the 3 months to 20 January 2017 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

The figures below represent the IT contractor job market in general and are not representative of contractor rates within ServiceNow.

3 months to
20 Jan 2017
Same period 2016 Same period 2015
ServiceNow
England / London
Rank 189 214 321
Rank change year-on-year
+25 +107
Contract jobs citing ServiceNow 247 228 96
As % of all contract IT jobs located in London 1.27% 1.09% 0.45%
As % of the Vendors category 2.95% 2.65% 1.01%
Number of daily rates quoted 191 166 66
Median daily rate £450 £500 £500
Median daily rate % change year-on-year
-10.00% -
90% offered a daily rate of more than £280 £369 £325
10% offered a daily rate of more than £575 £600 £550
UK excluding London median daily rate £450 £420 £368
% change year-on-year
+7.14% +14.28%
Number of hourly rates quoted 0 2 2
Median hourly rate - £19.00 £17.79
Median hourly rate % change year-on-year
- +6.78%
UK excluding London median hourly rate £16.00 £10.75 £20.00
% change year-on-year
+48.83% -46.25%

The following table is for comparison with the above and provides statistics for the entire Vendors category in contract jobs advertised in the London region.

Vendors Category
London
Contract IT job ads with a match in the
Vendors category
8384 8603 9540
As % of all contract IT jobs located in London 43.12% 40.97% 45.07%
Number of daily rates quoted 5602 5609 6361
Median daily rate £450 £438 £425
Median daily rate % change year-on-year
+2.85% +2.94%
90% offered a daily rate of more than £285 £250 £245
10% offered a daily rate of more than £600 £600 £575
UK excluding London median daily rate £388 £375 £370
% change year-on-year
+3.33% +1.35%
Number of hourly rates quoted 110 146 197
Median hourly rate £23.17 £22.50 £18.00
Median hourly rate % change year-on-year
+2.97% +25.00%
90% offered a hourly rate of more than £13.00 £11.75 £12.50
10% offered a hourly rate of more than £55.00 £50.00 £31.50
UK excluding London median hourly rate £18.50 £22.50 £17.00
% change year-on-year
-17.77% +32.35%

ServiceNow
Jobs Demand Trend in London

The demand trend of contract jobs across the London region citing ServiceNow as a proportion of all IT contracts with a match in the Vendors category.

ServiceNow Jobs Demand Trend in London

ServiceNow
Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ServiceNow across the London region.

ServiceNow Daily Rate Trend in London

ServiceNow
Daily Rate Histogram in London

This chart provides a histogram of daily rates quoted in contract IT jobs citing ServiceNow across the London region over the 3 months to 20 January 2017.

ServiceNow Daily Rate Histogram in London

ServiceNow
Hourly Rate Trend in London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ServiceNow across the London region.

ServiceNow Hourly Rate Trend in London

ServiceNow
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ServiceNow within the London region over the 3 months to 20 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London 0 27 £350 -26.31% 9
Croydon -4 5 £450 +53.84%
Canary Wharf +2 3 £350 -33.33%
Hammersmith +1 2 £360 +82.27% 1
Docklands, London -7 1 - -
Chiswick - 1 £477 -
ServiceNow
England

ServiceNow
Top 30 Related IT Skills in London

For the 6 months to 20 January 2017, IT contractor jobs citing ServiceNow also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the London region with a requirement for ServiceNow.

1 239 (50.32%) ITSM
2 237 (49.89%) ITIL
3 177 (37.26%) JavaScript
4 169 (35.58%) Service Management
5 131 (27.58%) HTML
6 105 (22.11%) XML
7 98 (20.63%) Agile Software Development
8 90 (18.95%) CMDB
9 88 (18.53%) Finance
9 88 (18.53%) CMS
10 87 (18.32%) CSS
11 82 (17.26%) Web Services
12 71 (14.95%) Windows
13 67 (14.11%) Configuration Management
14 60 (12.63%) Workflow
15 46 (9.68%) Linux
16 44 (9.26%) Ajax
17 41 (8.63%) Java
18 38 (8.00%) Microsoft
19 36 (7.58%) Remedy
19 36 (7.58%) SOAP
19 36 (7.58%) AngularJS
20 35 (7.37%) HTML5
20 35 (7.37%) SDLC
21 34 (7.16%) REST
22 33 (6.95%) Banking
23 32 (6.74%) Asset Management
23 32 (6.74%) Active Directory
24 31 (6.53%) Stakeholder Management
24 31 (6.53%) Web Development

ServiceNow
Top Related IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 88 (18.53%) CMS
2 16 (3.37%) Confluence
3 15 (3.16%) SharePoint
4 4 (0.84%) BizTalk Server
4 4 (0.84%) MS Exchange
5 3 (0.63%) IIS
5 3 (0.63%) Skype for Business
6 2 (0.42%) Blackberry Enterprise Server
6 2 (0.42%) Elasticsearch
6 2 (0.42%) Exchange Server 2010
6 2 (0.42%) Exchange Server 2013
6 2 (0.42%) Oracle Workflow
6 2 (0.42%) SAS
7 1 (0.21%) Apache Spark
7 1 (0.21%) IBM Notes
7 1 (0.21%) JBoss
7 1 (0.21%) Tomcat
7 1 (0.21%) WebLogic
7 1 (0.21%) WebSphere
Applications
1 23 (4.84%) MS Office
2 21 (4.42%) MS Excel
3 11 (2.32%) MS PowerPoint
4 2 (0.42%) MS Visio
Business Applications
1 20 (4.21%) Remedy ITSM
2 2 (0.42%) SAP Oil and Gas
3 1 (0.21%) Eikon
3 1 (0.21%) Maximo
3 1 (0.21%) Payment Gateway
Cloud Services
1 29 (6.11%) Microsoft Azure
2 25 (5.26%) Amazon AWS
3 23 (4.84%) SaaS
4 6 (1.26%) G Suite
5 4 (0.84%) PaaS
6 3 (0.63%) Office 365
6 3 (0.63%) OpenShift
7 2 (0.42%) Amazon EC2
7 2 (0.42%) GitHub
7 2 (0.42%) IaaS
8 1 (0.21%) Amazon CloudWatch
8 1 (0.21%) Amazon SQS
8 1 (0.21%) AWS CloudFormation
8 1 (0.21%) Slack
Communications & Networking
1 13 (2.74%) TCP/IP
2 12 (2.53%) LDAP
2 12 (2.53%) VPN
3 10 (2.11%) DHCP
3 10 (2.11%) DNS
4 6 (1.26%) WAN
5 5 (1.05%) Firewall
5 5 (1.05%) LAN
5 5 (1.05%) VoIP
6 4 (0.84%) Remote Desktop
6 4 (0.84%) SAN
6 4 (0.84%) SSL
7 2 (0.42%) BGP
7 2 (0.42%) DMZ
7 2 (0.42%) Internet
7 2 (0.42%) NetScaler
7 2 (0.42%) Skype
7 2 (0.42%) SSH
7 2 (0.42%) VSAN
8 1 (0.21%) Cisco Nexus
Database & Business Intelligence
1 9 (1.89%) SQL Server
2 4 (0.84%) Relational Database
3 3 (0.63%) BusinessObjects Business Intelligence
3 3 (0.63%) Data Warehouse
4 2 (0.42%) Crystal Reports
4 2 (0.42%) MySQL
4 2 (0.42%) Oracle Reports
4 2 (0.42%) SAP HANA
4 2 (0.42%) SQL Server Integration Services
5 1 (0.21%) BusinessObjects
5 1 (0.21%) BusinessObjects Dashboards
5 1 (0.21%) BusinessObjects Web Intelligence
5 1 (0.21%) BusinessObjects XI
5 1 (0.21%) Data Mining
5 1 (0.21%) DataStage
5 1 (0.21%) DB2
5 1 (0.21%) Oracle Database
5 1 (0.21%) Oracle Database 11g
5 1 (0.21%) Redis
Development Applications
1 21 (4.42%) JIRA
2 10 (2.11%) Git (software)
3 3 (0.63%) Jenkins
4 1 (0.21%) ERwin
4 1 (0.21%) Maven
4 1 (0.21%) MSI
4 1 (0.21%) Selenium
4 1 (0.21%) Subversion
General
1 88 (18.53%) Finance
2 33 (6.95%) Banking
3 28 (5.89%) Manufacturing
4 26 (5.47%) Retail
5 25 (5.26%) Pharmaceutical
6 8 (1.68%) Investment Banking
6 8 (1.68%) Legal
7 6 (1.26%) Law
7 6 (1.26%) Telecoms
8 5 (1.05%) Financial Institution
8 5 (1.05%) Publishing
9 4 (0.84%) Japanese Language
10 3 (0.63%) Electronics
10 3 (0.63%) German Language
10 3 (0.63%) Marketing
11 2 (0.42%) Corporate Banking
11 2 (0.42%) French Language
11 2 (0.42%) Front Office
11 2 (0.42%) Games
12 1 (0.21%) Spanish Language
Job Titles
1 206 (43.37%) Developer
2 180 (37.89%) ServiceNow Developer
3 94 (19.79%) Analyst
4 55 (11.58%) Consultant
5 37 (7.79%) Business Analyst
6 32 (6.74%) ServiceNow Consultant
7 26 (5.47%) Administrator
7 26 (5.47%) Service Analyst
8 17 (3.58%) Architect
9 15 (3.16%) Desktop Support
9 15 (3.16%) Service Desk Analyst
10 10 (2.11%) Systems Administrator
11 9 (1.89%) IT Analyst
11 9 (1.89%) ITSM Developer
11 9 (1.89%) Java Developer
11 9 (1.89%) Service Manager
12 8 (1.68%) ITSM Analyst
12 8 (1.68%) JavaScript Developer
12 8 (1.68%) Project Manager
13 7 (1.47%) Incident Manager
Libraries, Frameworks & Software Standards
1 131 (27.58%) HTML
2 105 (22.11%) XML
3 87 (18.32%) CSS
4 82 (17.26%) Web Services
5 44 (9.26%) Ajax
6 36 (7.58%) AngularJS
6 36 (7.58%) SOAP
7 35 (7.37%) HTML5
8 34 (7.16%) REST
9 22 (4.63%) XHTML
10 19 (4.00%) JSON
11 17 (3.58%) Twitter Bootstrap
11 17 (3.58%) XSL
12 14 (2.95%) XML Schema
13 12 (2.53%) Node.js
14 9 (1.89%) Spring
15 8 (1.68%) .NET
15 8 (1.68%) jQuery
15 8 (1.68%) Spring Boot
16 5 (1.05%) ELK Stack
Miscellaneous
1 90 (18.95%) CMDB
2 10 (2.11%) Management Information System
2 10 (2.11%) User Experience
3 8 (1.68%) Analytical Skills
4 7 (1.47%) Data Centre
5 5 (1.05%) Cloud Native
6 4 (0.84%) Computer Science
6 4 (0.84%) Data Structures
6 4 (0.84%) Enterprise Software
6 4 (0.84%) Security Operations Centre
6 4 (0.84%) Virtual Team
7 3 (0.63%) Hedge funds
7 3 (0.63%) Video Conferencing
7 3 (0.63%) Wiki
8 2 (0.42%) Blackberry
8 2 (0.42%) iPad
8 2 (0.42%) iPhone
8 2 (0.42%) PMI
8 2 (0.42%) SWIFT
8 2 (0.42%) Taxonomies
Operating Systems
1 71 (14.95%) Windows
2 46 (9.68%) Linux
3 29 (6.11%) Unix
4 27 (5.68%) Windows 7
5 17 (3.58%) Windows Server
6 12 (2.53%) Windows 10
6 12 (2.53%) Windows Server 2003
6 12 (2.53%) Windows Server 2008
7 11 (2.32%) Mac OS X
8 8 (1.68%) Android
8 8 (1.68%) Windows Server 2012
9 7 (1.47%) Apple iOS
10 6 (1.26%) Ubuntu
11 2 (0.42%) Red Hat Enterprise Linux
11 2 (0.42%) Windows 8
11 2 (0.42%) Windows XP
12 1 (0.21%) AIX
12 1 (0.21%) OpenVMS
12 1 (0.21%) Solaris
12 1 (0.21%) Windows Vista
Processes & Methodologies
1 239 (50.32%) ITSM
2 237 (49.89%) ITIL
3 169 (35.58%) Service Management
4 98 (20.63%) Agile Software Development
5 67 (14.11%) Configuration Management
6 60 (12.63%) Workflow
7 35 (7.37%) SDLC
8 32 (6.74%) Asset Management
9 31 (6.53%) Stakeholder Management
9 31 (6.53%) Web Development
10 29 (6.11%) ITIL V3
11 28 (5.89%) Business Analysis
12 24 (5.05%) Incident Management
13 23 (4.84%) Continuous Improvement
13 23 (4.84%) Service Delivery
14 22 (4.63%) DevOps
14 22 (4.63%) Technical Architecture
15 21 (4.42%) Ticket Management
16 20 (4.21%) Change Management
17 17 (3.58%) User Acceptance Testing
Programming Languages
1 177 (37.26%) JavaScript
2 41 (8.63%) Java
3 23 (4.84%) PowerShell
4 18 (3.79%) SQL
5 13 (2.74%) Python
6 11 (2.32%) Bash Shell
7 10 (2.11%) PHP
8 7 (1.47%) Perl
9 5 (1.05%) C
10 4 (0.84%) C#
11 3 (0.63%) VBScript
12 2 (0.42%) C++
12 2 (0.42%) T-SQL
13 1 (0.21%) COBOL
13 1 (0.21%) Go
13 1 (0.21%) Korn
13 1 (0.21%) PL/SQL
13 1 (0.21%) Ruby
13 1 (0.21%) VB
Qualifications
1 26 (5.47%) Security Cleared
2 24 (5.05%) ITIL Certification
3 22 (4.63%) SC Cleared
4 16 (3.37%) Degree
5 6 (1.26%) DV Cleared
5 6 (1.26%) PMP
6 5 (1.05%) ITIL Foundation Certificate
7 3 (0.63%) CISSP
7 3 (0.63%) Microsoft Certification
8 2 (0.42%) BC Cleared
8 2 (0.42%) BPSS Clearance
8 2 (0.42%) CISM
8 2 (0.42%) CISMP
8 2 (0.42%) MCSE
8 2 (0.42%) MOS
8 2 (0.42%) PMI Certification
8 2 (0.42%) Sun Certification
9 1 (0.21%) CCSE
9 1 (0.21%) MCDST
9 1 (0.21%) SANS
Quality Assurance & Compliance
1 20 (4.21%) SLA
2 8 (1.68%) COBIT
3 4 (0.84%) Data Quality
4 2 (0.42%) QA
5 1 (0.21%) PCI DSS
System Software
1 32 (6.74%) Active Directory
2 9 (1.89%) Docker
3 8 (1.68%) XenApp
4 7 (1.47%) BitLocker
4 7 (1.47%) Virtual Machines
4 7 (1.47%) VMware Infrastructure
5 6 (1.26%) Xen
5 6 (1.26%) XenDesktop
6 2 (0.42%) DFS Replication
6 2 (0.42%) VMware ESX
6 2 (0.42%) VMware ESXi
7 1 (0.21%) Gluster
7 1 (0.21%) KVM
7 1 (0.21%) Microsoft App-V
7 1 (0.21%) RACF
7 1 (0.21%) Veritas Cluster Server
7 1 (0.21%) Veritas Volume Manager
7 1 (0.21%) Virtual Desktop
Systems Management
1 14 (2.95%) SCCM
2 7 (1.47%) Tivoli
3 6 (1.26%) WSUS
4 4 (0.84%) Ansible
4 4 (0.84%) QRadar
4 4 (0.84%) Tivoli Monitoring
4 4 (0.84%) vRealize
5 3 (0.63%) Puppet
5 3 (0.63%) SCOM
6 2 (0.42%) Kibana
6 2 (0.42%) Oracle Enterprise Manager
6 2 (0.42%) Pingdom
7 1 (0.21%) AirWatch
7 1 (0.21%) Casper Suite
7 1 (0.21%) Control-M
7 1 (0.21%) ITRS Geneos
7 1 (0.21%) Kubernetes
7 1 (0.21%) PowerCLI
7 1 (0.21%) Red Hat Satellite
7 1 (0.21%) TADDM
Vendors
1 38 (8.00%) Microsoft
2 36 (7.58%) Remedy
3 30 (6.32%) HP
4 18 (3.79%) BMC
5 16 (3.37%) VMware
6 15 (3.16%) Citrix
7 14 (2.95%) Apple
8 13 (2.74%) Oracle
9 11 (2.32%) SAP
10 10 (2.11%) Splunk
11 9 (1.89%) Atlassian
11 9 (1.89%) Cisco
12 7 (1.47%) Dell
12 7 (1.47%) Salesforce.com
13 6 (1.26%) Google
13 6 (1.26%) IBM
13 6 (1.26%) Symantec
14 4 (0.84%) EMC
14 4 (0.84%) LANDesk
14 4 (0.84%) New Relic
City of London
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