The table below looks at the statistics for knowledge and experience of ServiceNow products and/or services in IT contracts advertised for the London region. Included is a guide to the average contractor rates offered in IT contracts that have cited ServiceNow over the 3 months to 3 July 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

The figures below represent the IT contractor job market in general and are NOT representative of contractor rates within ServiceNow.

Location
3 months to
3 Jul 2015
Same period 2014 Same period 2013
ServiceNow
Rank 269 361 350
Rank change year-on-year
+92 -11
Contract jobs citing ServiceNow 158 51 64
As % of all contract IT jobs located in London 0.68% 0.22% 0.27%
As % of the Vendors category 1.52% 0.50% 0.61%
Number of daily rates quoted 103 32 42
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£450 £290 £475
Average daily rate % change year-on-year
+55.17% -38.94%
90% offered a daily rate of more than £247 £182 £376
10% offered a daily rate of more than £595 £470 £550
UK excluding London average daily rate £391 £350 £400
% change year-on-year
+11.78% -12.50%
Number of hourly rates quoted 6 2 1
Average hourly rate £8.50 £16.25 £17.00
Average hourly rate % change year-on-year
-47.69% -4.41%
UK excluding London average hourly rate - £13.50 -
ServiceNow
England

The following table is for comparison with the above and provides statistics for the entire Vendors category in contract jobs advertised in the London region.

Vendors Category
London
Contract IT job ads with a match in the
Vendors category
10425 10213 10562
As % of all contract IT jobs located in London 44.69% 44.57% 45.15%
Number of daily rates quoted 6885 6528 6618
Average daily rate £425 £420 £425
Average daily rate % change year-on-year
+1.19% -1.17%
90% offered a daily rate of more than £250 £240 £265
10% offered a daily rate of more than £600 £575 £575
UK excluding London average daily rate £360 £350 £350
% change year-on-year
+2.85% -
Number of hourly rates quoted 258 208 303
Average hourly rate £19.88 £19.00 £20.00
Average hourly rate % change year-on-year
+4.60% -5.00%
90% offered a hourly rate of more than £12.56 £13.00 £12.00
10% offered a hourly rate of more than £52.17 £32.03 £46.80
UK excluding London average hourly rate £18.14 £17.00 £19.50
% change year-on-year
+6.70% -12.82%

ServiceNow
Jobs Demand Trend in London

This chart provides a 3-month moving total of IT contractor jobs citing ServiceNow across the London region as a proportion of the total demand within the Vendors category.

ServiceNow Jobs Demand Trend in London

ServiceNow
Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ServiceNow across the London region.

ServiceNow Daily Rate Trend in London

ServiceNow
Daily Rate Histogram in London

This chart provides a histogram of daily rates quoted in contract IT jobs citing ServiceNow across the London region over the 3 months to 3 July 2015.

ServiceNow Daily Rate Histogram in London

ServiceNow
Hourly Rate Trend in London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ServiceNow across the London region.

ServiceNow Hourly Rate Trend in London

ServiceNow
Hourly Rate Histogram in London

This chart provides a histogram of hourly rates quoted in contract IT jobs citing ServiceNow across the London region over the 3 months to 3 July 2015.

ServiceNow Hourly Rate Histogram in London

ServiceNow
Contract Job Locations in London

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing ServiceNow within the London region over the 3 months to 3 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +1 28 £425 +41.66% 14
Croydon -2 8 £250 -16.66%
Romford - 4 - -
Docklands, London - 3 £525 -
Canary Wharf -13 2 £525 +128.26%
Hammersmith - 2 £288 - 3
ServiceNow
England

ServiceNow
Top 30 Related IT Skills in London

For the 6 months to 3 July 2015, IT contractor jobs across the London region citing ServiceNow also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ServiceNow.

1 136 (45.18%) ITIL
2 103 (34.22%) ITSM
3 88 (29.24%) Service Management
4 66 (21.93%) JavaScript
5 56 (18.60%) HTML
5 56 (18.60%) Banking
6 52 (17.28%) Finance
7 51 (16.94%) Web Services
8 50 (16.61%) XML
9 42 (13.95%) Windows
9 42 (13.95%) Microsoft
9 42 (13.95%) CMDB
10 38 (12.62%) Remedy
11 35 (11.63%) Project Management
11 35 (11.63%) CSS
12 32 (10.63%) HP
13 30 (9.97%) Agile Software Development
14 28 (9.30%) Stakeholder Management
14 28 (9.30%) SOAP
15 27 (8.97%) Change Management
16 26 (8.64%) Active Directory
17 24 (7.97%) BMC
17 24 (7.97%) VMware
17 24 (7.97%) Ajax
17 24 (7.97%) Incident Management
18 23 (7.64%) Degree
18 23 (7.64%) Time Management
18 23 (7.64%) VMware Infrastructure
18 23 (7.64%) Windows 7
18 23 (7.64%) SaaS

ServiceNow
Top Related IT Skills in London by Category

For the 6 months to 3 July 2015, IT contractor jobs across the London region citing ServiceNow also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ServiceNow. Up to 20 skills are shown per category.

Application Platforms
1 21 (6.98%) SharePoint
2 13 (4.32%) CMS
3 9 (2.99%) OpenStack
4 5 (1.66%) Confluence
5 4 (1.33%) Lync
6 2 (0.66%) MS Exchange
6 2 (0.66%) SmartSockets
7 1 (0.33%) Exchange Server 2010
Applications
1 10 (3.32%) MS Office
2 8 (2.66%) MS Excel
3 6 (1.99%) MS Visio
4 5 (1.66%) MS PowerPoint
5 4 (1.33%) S-PLUS
Business Applications
1 14 (4.65%) Remedy ITSM
2 2 (0.66%) ION MarketView
Cloud Services
1 23 (7.64%) SaaS
2 9 (2.99%) Amazon AWS
3 5 (1.66%) Taleo
4 4 (1.33%) Microsoft Azure
5 2 (0.66%) PaaS
6 1 (0.33%) Office 365
Communications & Networking
1 23 (7.64%) TCP/IP
2 18 (5.98%) LDAP
3 15 (4.98%) VPN
4 13 (4.32%) SSL
5 12 (3.99%) SAN
6 9 (2.99%) NAS
6 9 (2.99%) NetScaler
7 7 (2.33%) DNS
8 5 (1.66%) DHCP
9 3 (1.00%) LAN
9 3 (1.00%) Internet
10 2 (0.66%) WLAN
10 2 (0.66%) WAN
10 2 (0.66%) ADSL
11 1 (0.33%) HTTP
11 1 (0.33%) SMTP
11 1 (0.33%) H.323
11 1 (0.33%) Wireless
11 1 (0.33%) IMAP
11 1 (0.33%) Network Security
Database & Business Intelligence
1 13 (4.32%) SQL Server
2 11 (3.65%) Relational Database
3 8 (2.66%) MySQL
4 7 (2.33%) Oracle Database
5 4 (1.33%) MongoDB
5 4 (1.33%) DB2
6 3 (1.00%) Oracle Database 10g
6 3 (1.00%) Oracle Database 12c
6 3 (1.00%) Oracle Database 11g
7 2 (0.66%) DTS
7 2 (0.66%) SQL Server Integration Services
8 1 (0.33%) Spotfire
8 1 (0.33%) QlikView
8 1 (0.33%) PostgreSQL
8 1 (0.33%) Microsoft Analysis Services
8 1 (0.33%) SQL Server Reporting Services
8 1 (0.33%) SQL Server Analysis Services
8 1 (0.33%) Oracle BI EE
Development Applications
1 21 (6.98%) JIRA
2 10 (3.32%) Subversion
3 9 (2.99%) Jenkins
4 4 (1.33%) Git (software)
4 4 (1.33%) Gerrit
4 4 (1.33%) Artifactory
5 3 (1.00%) Eclipse
5 3 (1.00%) Toad
6 2 (0.66%) ClearCase
6 2 (0.66%) Selenium
7 1 (0.33%) MSI
General
1 56 (18.60%) Banking
2 52 (17.28%) Finance
3 17 (5.65%) Investment Banking
4 10 (3.32%) Retail
5 9 (2.99%) Publishing
6 5 (1.66%) Law
7 3 (1.00%) Legal
8 2 (0.66%) Front Office
8 2 (0.66%) Back Office
8 2 (0.66%) Telecoms
9 1 (0.33%) Retail Banking
9 1 (0.33%) Japanese Language
Job Titles
1 81 (26.91%) Analyst
2 67 (22.26%) Developer
3 56 (18.60%) ServiceNow Developer
4 44 (14.62%) Consultant
5 31 (10.30%) Service Analyst
6 30 (9.97%) ServiceNow Consultant
7 28 (9.30%) Architect
8 27 (8.97%) Business Analyst
9 25 (8.31%) Project Manager
10 18 (5.98%) Service Desk Analyst
11 16 (5.32%) Administrator
12 15 (4.98%) Technical Consultant
13 12 (3.99%) Senior Consultant
13 12 (3.99%) Service Manager
14 11 (3.65%) Senior Technical Consultant
14 11 (3.65%) Senior Developer
14 11 (3.65%) Technical Developer
14 11 (3.65%) Incident Manager
14 11 (3.65%) Major Incident Manager
14 11 (3.65%) ITSM Consultant
Libraries, Frameworks & Software Standards
1 56 (18.60%) HTML
2 51 (16.94%) Web Services
3 50 (16.61%) XML
4 35 (11.63%) CSS
5 28 (9.30%) SOAP
6 24 (7.97%) Ajax
7 17 (5.65%) Middleware
8 11 (3.65%) REST
9 10 (3.32%) COM
10 8 (2.66%) JDBC
10 8 (2.66%) ODBC
10 8 (2.66%) XHTML
11 7 (2.33%) .NET
12 4 (1.33%) RESTful
12 4 (1.33%) Sinatra
12 4 (1.33%) Django
13 3 (1.00%) J2EE
13 3 (1.00%) JSP
13 3 (1.00%) Servlets
14 2 (0.66%) XSL
Miscellaneous
1 42 (13.95%) CMDB
2 22 (7.31%) Analytical Skills
3 14 (4.65%) Management Information System
4 11 (3.65%) Data Centre
5 10 (3.32%) Replication
5 10 (3.32%) Statistics
6 4 (1.33%) Mainframe
6 4 (1.33%) Fixed Income
6 4 (1.33%) Equities
6 4 (1.33%) iPad
7 3 (1.00%) Hedge funds
7 3 (1.00%) N-Tier
7 3 (1.00%) Video Conferencing
8 2 (0.66%) Data Integration
8 2 (0.66%) iPhone
8 2 (0.66%) Credit Risk
8 2 (0.66%) Blackberry
8 2 (0.66%) PMI
8 2 (0.66%) Foreign Exchange (FX)
9 1 (0.33%) NHS
Operating Systems
1 42 (13.95%) Windows
2 23 (7.64%) Windows 7
3 18 (5.98%) UNIX
4 13 (4.32%) Linux
5 8 (2.66%) Windows Server 2008
6 4 (1.33%) Windows Server 2003
6 4 (1.33%) Windows XP
6 4 (1.33%) Windows Server 2012
7 3 (1.00%) Mac OS X
7 3 (1.00%) Android
8 2 (0.66%) Windows Phone
8 2 (0.66%) Windows 8
9 1 (0.33%) Red Hat Enterprise Linux
9 1 (0.33%) Mac OS
Processes & Methodologies
1 136 (45.18%) ITIL
2 103 (34.22%) ITSM
3 88 (29.24%) Service Management
4 35 (11.63%) Project Management
5 30 (9.97%) Agile Software Development
6 28 (9.30%) Stakeholder Management
7 27 (8.97%) Change Management
8 24 (7.97%) Incident Management
9 23 (7.64%) Time Management
10 22 (7.31%) Problem Management
11 18 (5.98%) Business Analysis
11 18 (5.98%) Configuration Management
12 16 (5.32%) Workflow
13 15 (4.98%) Release Management
14 13 (4.32%) Service Delivery
14 13 (4.32%) IT Asset Management
15 11 (3.65%) SDLC
15 11 (3.65%) PRINCE2
15 11 (3.65%) Technical Architecture
15 11 (3.65%) Customer Engagement
Programming Languages
1 66 (21.93%) JavaScript
2 18 (5.98%) SQL
3 15 (4.98%) Java
4 14 (4.65%) C#
4 14 (4.65%) PowerShell
5 11 (3.65%) VBScript
6 8 (2.66%) Python
6 8 (2.66%) Shell Script
6 8 (2.66%) Ruby
7 6 (1.99%) Perl
8 4 (1.33%) C++
8 4 (1.33%) Groovy
9 3 (1.00%) PHP
9 3 (1.00%) PL/SQL
10 2 (0.66%) C
10 2 (0.66%) VB
10 2 (0.66%) T-SQL
11 1 (0.33%) VB.NET
11 1 (0.33%) VB6
Qualifications
1 23 (7.64%) Degree
2 8 (2.66%) ITIL Certification
3 4 (1.33%) PRINCE2 Certification
3 4 (1.33%) PMI Certification
4 2 (0.66%) MCP
4 2 (0.66%) MCSA
4 2 (0.66%) Microsoft Certification
4 2 (0.66%) PMP
5 1 (0.33%) Security Cleared
5 1 (0.33%) ITIL Foundation Certificate
5 1 (0.33%) A+ Certification
5 1 (0.33%) Sun Certification
Quality Assurance & Compliance
1 14 (4.65%) SLA
2 3 (1.00%) QA
3 2 (0.66%) PMBOK
System Software
1 26 (8.64%) Active Directory
2 23 (7.64%) VMware Infrastructure
3 11 (3.65%) Hyper-V
3 11 (3.65%) XenApp
4 9 (2.99%) XenDesktop
4 9 (2.99%) Veritas Cluster Server
4 9 (2.99%) VMware ESXi
5 4 (1.33%) KVM
5 4 (1.33%) Tivoli Workload Scheduler
6 2 (0.66%) vSphere
6 2 (0.66%) Microsoft App-V
7 1 (0.33%) UAG
7 1 (0.33%) VMware ESX
7 1 (0.33%) Firmware
Systems Management
1 17 (5.65%) SCCM
2 14 (4.65%) Tivoli
3 12 (3.99%) SCOM
4 11 (3.65%) HP UCMDB
5 9 (2.99%) SCVMM
6 8 (2.66%) Opscode Chef
6 8 (2.66%) HP SIM
7 6 (1.99%) EdgeSight
8 4 (1.33%) Puppet
8 4 (1.33%) BladeLogic
8 4 (1.33%) Capistrano
9 2 (0.66%) OpenView
9 2 (0.66%) Unicenter
9 2 (0.66%) HP Quality Center
9 2 (0.66%) McAfee ePO
9 2 (0.66%) Tivoli Monitoring
9 2 (0.66%) Netcool
9 2 (0.66%) Control-M
10 1 (0.33%) Symantec Endpoint Protection
Vendors
1 42 (13.95%) Microsoft
2 38 (12.62%) Remedy
3 32 (10.63%) HP
4 24 (7.97%) BMC
4 24 (7.97%) VMware
5 22 (7.31%) CA
5 22 (7.31%) Oracle
6 20 (6.64%) IBM
6 20 (6.64%) Citrix
7 12 (3.99%) Dell
8 9 (2.99%) Veritas
9 6 (1.99%) FrontRange
9 6 (1.99%) Veeam
9 6 (1.99%) Nimsoft
10 4 (1.33%) Ab Initio
10 4 (1.33%) SaltStack
10 4 (1.33%) ATG
10 4 (1.33%) LANDesk
10 4 (1.33%) webMethods
10 4 (1.33%) Cisco
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