The table below looks at the statistics for knowledge and experience of ServiceNow products and/or services in IT contracts advertised for the London region. Included is a guide to the average contractor rates offered in IT contracts that have cited ServiceNow over the 3 months to 27 February 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

The figures below represent the IT contractor job market in general and are NOT representative of contractor rates within ServiceNow.

Location
3 months to
27 Feb 2015
Same period 2014 Same period 2013
ServiceNow
Rank 281 288 360
Rank change year-on-year
+7 +72
Contract jobs citing ServiceNow 118 96 11
As % of all contract IT jobs located in London 0.56% 0.44% 0.056%
As % of the Vendors category 1.24% 0.99% 0.12%
Number of daily rates quoted 76 63 4
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£475 £450 £394
Average daily rate % change year-on-year
+5.55% +14.28%
90% offered a daily rate of more than £288 £292 £330
10% offered a daily rate of more than £550 £643 £421
UK excluding London average daily rate £315 £400 £295
% change year-on-year
-21.25% +35.59%
Number of hourly rates quoted 0 1 0
Average hourly rate - £12.50 -
UK excluding London average hourly rate £63.00 £22.00 £15.50
% change year-on-year
+186.36% +41.93%
ServiceNow
England

The following table is for comparison with the above and provides statistics for the entire Vendors category in contract jobs advertised in the London region.

Vendors Category
London
Contract IT job ads with a match in the
Vendors category
9544 9705 8961
As % of all contract IT jobs located in London 44.96% 44.66% 45.27%
Number of daily rates quoted 6261 6202 5712
Average daily rate £425 £425 £425
90% offered a daily rate of more than £251 £250 £250
10% offered a daily rate of more than £575 £600 £588
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 180 212 239
Average hourly rate £19.63 £18.70 £19.00
Average hourly rate % change year-on-year
+4.94% -1.57%
90% offered a hourly rate of more than £12.50 £14.00 £12.00
10% offered a hourly rate of more than £42.50 £39.31 £42.50
UK excluding London average hourly rate £17.50 £17.50 £19.00
% change year-on-year
- -7.89%

ServiceNow
Jobs Demand Trend in London

This chart provides a 3-month moving total of IT contractor jobs citing ServiceNow across the London region as a proportion of the total demand within the Vendors category.

ServiceNow Jobs Demand Trend in London

ServiceNow
Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ServiceNow across the London region.

ServiceNow Daily Rate Trend in London

ServiceNow
Daily Rate Histogram in London

This chart provides a histogram of daily rates quoted in contract IT jobs citing ServiceNow across the London region over the 3 months to 27 February 2015.

ServiceNow Daily Rate Histogram in London

ServiceNow
Hourly Rate Trend in London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ServiceNow across the London region.

ServiceNow Hourly Rate Trend in London

ServiceNow
Contract Job Locations in London

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing ServiceNow within the London region over the 3 months to 27 February 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +13 23 £425 +7.59% 11
Hammersmith - - - -
ServiceNow
England

ServiceNow
Top 30 Related IT Skills in London

For the 6 months to 27 February 2015, IT contractor jobs across the London region citing ServiceNow also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ServiceNow.

1 99 (41.25%) ITIL
2 71 (29.58%) ITSM
3 61 (25.42%) Microsoft
4 56 (23.33%) Finance
4 56 (23.33%) Banking
5 53 (22.08%) JavaScript
6 52 (21.67%) HTML
6 52 (21.67%) Service Management
7 50 (20.83%) XML
8 46 (19.17%) Web Services
9 43 (17.92%) CSS
10 41 (17.08%) Windows
11 40 (16.67%) Ajax
12 35 (14.58%) Project Management
13 33 (13.75%) Agile Software Development
14 32 (13.33%) Active Directory
15 29 (12.08%) IBM
15 29 (12.08%) SOAP
16 28 (11.67%) Incident Management
16 28 (11.67%) CMDB
17 27 (11.25%) HP
18 26 (10.83%) SharePoint
19 25 (10.42%) CA
19 25 (10.42%) Degree
19 25 (10.42%) Workflow
20 24 (10.00%) Citrix
20 24 (10.00%) PowerShell
21 23 (9.58%) MS Office
21 23 (9.58%) Remedy
21 23 (9.58%) VMware

ServiceNow
Top Related IT Skills in London by Category

For the 6 months to 27 February 2015, IT contractor jobs across the London region citing ServiceNow also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ServiceNow. Up to 20 skills are shown per category.

Application Platforms
1 26 (10.83%) SharePoint
2 21 (8.75%) CMS
3 15 (6.25%) OpenStack
4 13 (5.42%) IBM Notes
5 5 (2.08%) MS Exchange
6 4 (1.67%) Exchange Server 2007
7 3 (1.25%) Confluence
7 3 (1.25%) Blackberry Enterprise Server
8 2 (0.83%) Exchange Server 2010
8 2 (0.83%) Drupal
8 2 (0.83%) Exchange Server 2003
9 1 (0.42%) WebSphere
9 1 (0.42%) IBM HTTP Server
9 1 (0.42%) Documentum
9 1 (0.42%) Oracle HTTP Server
9 1 (0.42%) Lotus Domino
9 1 (0.42%) Apache
9 1 (0.42%) Tomcat
9 1 (0.42%) WebSphere Application Server
9 1 (0.42%) WebLogic
Applications
1 23 (9.58%) MS Office
2 16 (6.67%) MS Excel
3 11 (4.58%) MS Visio
4 6 (2.50%) MS PowerPoint
5 2 (0.83%) MS Project
Business Applications
1 10 (4.17%) Remedy ITSM
2 1 (0.42%) WebTrends
Cloud Services
1 18 (7.50%) SaaS
2 4 (1.67%) Force.com
3 2 (0.83%) PaaS
4 1 (0.42%) Office 365
Communications & Networking
1 22 (9.17%) SAN
2 21 (8.75%) TCP/IP
3 17 (7.08%) VPN
3 17 (7.08%) SSL
3 17 (7.08%) LDAP
4 15 (6.25%) NAS
4 15 (6.25%) NetScaler
5 5 (2.08%) DNS
6 4 (1.67%) LAN
6 4 (1.67%) DHCP
7 3 (1.25%) WAN
8 2 (0.83%) Intranet
9 1 (0.42%) MPLS
9 1 (0.42%) Firewall
9 1 (0.42%) Wi-Fi
9 1 (0.42%) Network Security
9 1 (0.42%) HTTP
Database & Business Intelligence
1 8 (3.33%) SQL Server
2 4 (1.67%) Relational Database
3 3 (1.25%) Oracle Database
3 3 (1.25%) DB2
4 2 (0.83%) MySQL
5 1 (0.42%) SQL Server Reporting Services
5 1 (0.42%) SQL Server Integration Services
Development Applications
1 6 (2.50%) JIRA
2 3 (1.25%) Jenkins
2 3 (1.25%) Subversion
General
1 56 (23.33%) Finance
1 56 (23.33%) Banking
2 18 (7.50%) Retail
2 18 (7.50%) Investment Banking
3 4 (1.67%) Telecoms
4 3 (1.25%) Manufacturing
4 3 (1.25%) Publishing
4 3 (1.25%) Games
4 3 (1.25%) Retail Banking
4 3 (1.25%) Law
4 3 (1.25%) Financial Institution
5 2 (0.83%) Legal
6 1 (0.42%) Back Office
6 1 (0.42%) Local Government
6 1 (0.42%) German Language
Job Titles
1 63 (26.25%) Analyst
2 61 (25.42%) Developer
3 52 (21.67%) ServiceNow Developer
4 36 (15.00%) Consultant
5 30 (12.50%) ServiceNow Consultant
6 21 (8.75%) Administrator
7 20 (8.33%) Project Manager
8 17 (7.08%) Senior Consultant
8 17 (7.08%) Service Analyst
9 16 (6.67%) Business Analyst
10 15 (6.25%) Technical Consultant
11 14 (5.83%) Senior Technical Consultant
11 14 (5.83%) Senior Developer
11 14 (5.83%) ITSM Consultant
11 14 (5.83%) Technical Developer
12 13 (5.42%) Wintel Analyst
13 12 (5.00%) Architect
13 12 (5.00%) Service Desk Analyst
14 9 (3.75%) Desktop Support
15 8 (3.33%) Support Engineer
Libraries, Frameworks & Software Standards
1 52 (21.67%) HTML
2 50 (20.83%) XML
3 46 (19.17%) Web Services
4 43 (17.92%) CSS
5 40 (16.67%) Ajax
6 29 (12.08%) SOAP
7 17 (7.08%) REST
8 16 (6.67%) Middleware
9 13 (5.42%) COM
10 5 (2.08%) .NET
10 5 (2.08%) XHTML
11 2 (0.83%) jQuery
12 1 (0.42%) HTML5
12 1 (0.42%) CSS3
12 1 (0.42%) JMS
12 1 (0.42%) XML Schema
12 1 (0.42%) Java EE
12 1 (0.42%) Application Packaging
12 1 (0.42%) XSL
Miscellaneous
1 28 (11.67%) CMDB
2 20 (8.33%) Analytical Skills
3 15 (6.25%) Replication
4 7 (2.92%) Mainframe
5 6 (2.50%) Blackberry
6 5 (2.08%) Management Information System
6 5 (2.08%) iPad
7 4 (1.67%) Digital Media
7 4 (1.67%) Computer Science
8 3 (1.25%) Hedge funds
8 3 (1.25%) Online Games
8 3 (1.25%) e-Health
8 3 (1.25%) N-Tier
9 2 (0.83%) PMI
9 2 (0.83%) Client/Server
9 2 (0.83%) User Experience
10 1 (0.42%) Performance Metrics
10 1 (0.42%) Foreign Exchange (FX)
10 1 (0.42%) NHS
10 1 (0.42%) PKI
Operating Systems
1 41 (17.08%) Windows
2 8 (3.33%) Linux
2 8 (3.33%) Windows XP
2 8 (3.33%) Windows Server 2008
2 8 (3.33%) Windows 7
3 5 (2.08%) Windows Server 2003
4 4 (1.67%) UNIX
5 3 (1.25%) Windows Server 2012
5 3 (1.25%) Mac OS X
6 2 (0.83%) Red Hat Enterprise Linux
7 1 (0.42%) Android
Processes & Methodologies
1 99 (41.25%) ITIL
2 71 (29.58%) ITSM
3 52 (21.67%) Service Management
4 35 (14.58%) Project Management
5 33 (13.75%) Agile Software Development
6 28 (11.67%) Incident Management
7 25 (10.42%) Workflow
8 18 (7.50%) Configuration Management
9 17 (7.08%) Stakeholder Management
10 16 (6.67%) ITIL V2
11 15 (6.25%) Low Latency
11 15 (6.25%) Problem Management
11 15 (6.25%) Release Management
11 15 (6.25%) Change Management
11 15 (6.25%) IT Asset Management
12 14 (5.83%) Technical Architecture
12 14 (5.83%) Customer Engagement
13 10 (4.17%) Asset Management
13 10 (4.17%) Business Analysis
14 8 (3.33%) PRINCE2
Programming Languages
1 53 (22.08%) JavaScript
2 24 (10.00%) PowerShell
3 17 (7.08%) C#
3 17 (7.08%) VBScript
4 7 (2.92%) Java
5 5 (2.08%) SQL
6 2 (0.83%) Shell Script
7 1 (0.42%) Jython
7 1 (0.42%) Korn
7 1 (0.42%) C
7 1 (0.42%) C++
7 1 (0.42%) C-shell
7 1 (0.42%) Bash Shell
Qualifications
1 25 (10.42%) Degree
2 6 (2.50%) ITIL Certification
3 4 (1.67%) Microsoft Certification
3 4 (1.67%) PMI Certification
3 4 (1.67%) Six Sigma Green Belt
4 3 (1.25%) SC Cleared
4 3 (1.25%) Security Cleared
5 2 (0.83%) VCP4
5 2 (0.83%) PRINCE2 Certification
5 2 (0.83%) PMP
5 2 (0.83%) MBA
6 1 (0.42%) ITIL Foundation Certificate
6 1 (0.42%) Sun Certification
Quality Assurance & Compliance
1 8 (3.33%) SLA
2 5 (2.08%) ISO 9001
3 2 (0.83%) QA
3 2 (0.83%) PMBOK
System Software
1 32 (13.33%) Active Directory
2 22 (9.17%) VMware Infrastructure
3 20 (8.33%) XenApp
4 17 (7.08%) Hyper-V
5 15 (6.25%) VMware ESXi
5 15 (6.25%) XenDesktop
5 15 (6.25%) Veritas Cluster Server
6 3 (1.25%) vSphere
6 3 (1.25%) Tivoli Workload Scheduler
7 1 (0.42%) VMware ESX
7 1 (0.42%) Microsoft App-V
7 1 (0.42%) UAG
Systems Management
1 21 (8.75%) SCCM
2 19 (7.92%) SCOM
3 18 (7.50%) HP SIM
4 15 (6.25%) SCVMM
4 15 (6.25%) EdgeSight
5 14 (5.83%) HP UCMDB
6 9 (3.75%) Tivoli
7 6 (2.50%) Tivoli Storage Manager
8 3 (1.25%) CA Spectrum
9 2 (0.83%) Symantec Endpoint Protection
Vendors
1 61 (25.42%) Microsoft
2 29 (12.08%) IBM
3 27 (11.25%) HP
4 25 (10.42%) CA
5 24 (10.00%) Citrix
6 23 (9.58%) Remedy
6 23 (9.58%) VMware
7 16 (6.67%) Nimsoft
8 15 (6.25%) Veeam
8 15 (6.25%) Veritas
8 15 (6.25%) Dell
9 14 (5.83%) Lotus
10 13 (5.42%) BMC
11 7 (2.92%) EMC
12 6 (2.50%) Oracle
13 5 (2.08%) SAP
13 5 (2.08%) FrontRange
14 3 (1.25%) ATG
14 3 (1.25%) Ab Initio
14 3 (1.25%) webMethods
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