The table below looks at the statistics for knowledge and experience of ServiceNow products and/or services in IT contracts advertised for the London region. Included is a guide to the contractor rates offered in IT contracts that have cited ServiceNow over the 3 months to 27 July 2016 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

The figures below represent the IT contractor job market in general and are not representative of contractor rates within ServiceNow.

3 months to
27 Jul 2016
Same period 2015 Same period 2014
ServiceNow
Rank 193 274 387
Rank change year-on-year
+81 +113
Contract jobs citing ServiceNow 270 166 46
As % of all contract IT jobs located in London 1.22% 0.70% 0.20%
As % of the Vendors category 2.92% 1.61% 0.45%
Number of daily rates quoted 223 110 28
Median daily rate £500 £425 £300
Median daily rate % change year-on-year
+17.64% +41.66%
90% offered a daily rate of more than £302 £250 £182
10% offered a daily rate of more than £600 £578 £476
UK excluding London median daily rate £365 £425 £340
% change year-on-year
-14.11% +25.00%
Number of hourly rates quoted 1 3 2
Median hourly rate £112.50 £8.50 £17.50
Median hourly rate % change year-on-year
+1223.52% -51.42%
UK excluding London median hourly rate £36.25 £25.00 £13.50
% change year-on-year
+45.00% +85.18%
ServiceNow
England

The following table is for comparison with the above and provides statistics for the entire Vendors category in contract jobs advertised in the London region.

Vendors Category
London
Contract IT job ads with a match in the
Vendors category
9262 10302 10296
As % of all contract IT jobs located in London 41.82% 43.60% 44.29%
Number of daily rates quoted 6284 6833 6476
Median daily rate £450 £425 £420
Median daily rate % change year-on-year
+5.88% +1.19%
90% offered a daily rate of more than £275 £250 £230
10% offered a daily rate of more than £600 £600 £575
UK excluding London median daily rate £375 £365 £350
% change year-on-year
+2.73% +4.28%
Number of hourly rates quoted 99 257 220
Median hourly rate £16.50 £18.71 £19.00
Median hourly rate % change year-on-year
-11.81% -1.52%
90% offered a hourly rate of more than £11.36 £12.00 £12.50
10% offered a hourly rate of more than £35.00 £52.17 £34.50
UK excluding London median hourly rate £20.00 £18.00 £17.50
% change year-on-year
+11.11% +2.85%

ServiceNow
Jobs Demand Trend in London

The demand trend of contract jobs across the London region citing ServiceNow as a proportion of all IT contracts with a match in the Vendors category.

ServiceNow Jobs Demand Trend in London

ServiceNow
Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ServiceNow across the London region.

ServiceNow Daily Rate Trend in London

ServiceNow
Daily Rate Histogram in London

This chart provides a histogram of daily rates quoted in contract IT jobs citing ServiceNow across the London region over the 3 months to 27 July 2016.

ServiceNow Daily Rate Histogram in London

ServiceNow
Hourly Rate Trend in London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ServiceNow across the London region.

ServiceNow Hourly Rate Trend in London

ServiceNow
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ServiceNow within the London region over the 3 months to 27 July 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +45 27 £449 +7.16% 14
Feltham - 9 £563 -
Hayes - 6 £413 -
Docklands, London +9 2 £575 +19.79%
Croydon -21 1 £400 +61.29%
Enfield - 1 £150 -
Canary Wharf - 1 £400 -
ServiceNow
England

ServiceNow
Top 30 Related IT Skills in London

For the 6 months to 27 July 2016, IT contractor jobs citing ServiceNow also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the London region with a requirement for ServiceNow.

1 229 (44.64%) ITIL
2 206 (40.16%) ITSM
3 200 (38.99%) Service Management
4 126 (24.56%) JavaScript
5 95 (18.52%) Finance
5 95 (18.52%) Agile Software Development
6 91 (17.74%) HTML
6 91 (17.74%) CSS
7 77 (15.01%) Stakeholder Management
8 73 (14.23%) XML
9 68 (13.26%) CMDB
10 67 (13.06%) Microsoft
11 54 (10.53%) Windows
12 53 (10.33%) CMS
13 50 (9.75%) Web Services
14 44 (8.58%) ITIL Certification
15 43 (8.38%) Change Management
16 40 (7.80%) Java
17 39 (7.60%) Analytical Skills
18 38 (7.41%) Active Directory
18 38 (7.41%) Ajax
19 34 (6.63%) ITIL V3
20 33 (6.43%) SOAP
21 32 (6.24%) MS Excel
21 32 (6.24%) REST
22 31 (6.04%) Business Analysis
22 31 (6.04%) Configuration Management
22 31 (6.04%) Workflow
23 30 (5.85%) Project Management
24 29 (5.65%) User Acceptance Testing

ServiceNow
Top Related IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 53 (10.33%) CMS
2 15 (2.92%) SharePoint
3 13 (2.53%) Apache
4 7 (1.36%) OpenStack
5 5 (0.97%) MS Exchange
6 4 (0.78%) Blackberry Enterprise Server
7 3 (0.58%) Skype for Business
8 2 (0.39%) Confluence
9 1 (0.19%) IIS
9 1 (0.19%) Oracle Workflow
Applications
1 32 (6.24%) MS Excel
2 19 (3.70%) MS Office
3 8 (1.56%) MS Visio
4 7 (1.36%) MS PowerPoint
5 1 (0.19%) Spreadsheet
Business Applications
1 20 (3.90%) Remedy ITSM
2 3 (0.58%) Eikon
2 3 (0.58%) Faxination
3 1 (0.19%) Oracle Applications
3 1 (0.19%) SAP HCM
Cloud Services
1 22 (4.29%) SaaS
2 7 (1.36%) Office 365
2 7 (1.36%) PaaS
3 5 (0.97%) Microsoft Azure
4 4 (0.78%) Amazon AWS
4 4 (0.78%) IaaS
5 3 (0.58%) Google Apps
5 3 (0.58%) Mimecast
6 2 (0.39%) SuccessFactors
7 1 (0.19%) Adobe Creative Cloud
7 1 (0.19%) IBM PureFlex
7 1 (0.19%) Trello
Communications & Networking
1 21 (4.09%) DNS
2 18 (3.51%) DHCP
3 16 (3.12%) TCP/IP
4 15 (2.92%) VPN
5 12 (2.34%) Remote Desktop
6 7 (1.36%) LDAP
7 6 (1.17%) Firewall
8 5 (0.97%) Internet
8 5 (0.97%) SAN
9 4 (0.78%) HTTP
9 4 (0.78%) Network Security
9 4 (0.78%) WAN
10 3 (0.58%) NAS
10 3 (0.58%) SSL
11 2 (0.39%) Cisco Nexus
11 2 (0.39%) MPLS
11 2 (0.39%) SNMP
11 2 (0.39%) Wi-Fi
12 1 (0.19%) SSH
12 1 (0.19%) WAAS
Database & Business Intelligence
1 19 (3.70%) SQL Server
2 7 (1.36%) SQL Server 2008
3 6 (1.17%) Relational Database
4 3 (0.58%) GIS
5 2 (0.39%) MySQL
6 1 (0.19%) Data Warehouse
6 1 (0.19%) Oracle Database
6 1 (0.19%) Pentaho
Development Applications
1 11 (2.14%) JIRA
2 8 (1.56%) Jenkins
3 4 (0.78%) VSS/SourceSafe
4 3 (0.58%) Team Foundation Server
4 3 (0.58%) Visual Studio
5 1 (0.19%) HP UFT
5 1 (0.19%) MSI
5 1 (0.19%) Selenium
5 1 (0.19%) Xcode
General
1 95 (18.52%) Finance
2 26 (5.07%) Banking
3 16 (3.12%) Law
4 13 (2.53%) Pharmaceutical
4 13 (2.53%) Retail
5 11 (2.14%) Financial Institution
6 10 (1.95%) Legal
6 10 (1.95%) Telecoms
7 8 (1.56%) Back Office
8 7 (1.36%) Investment Banking
8 7 (1.36%) Japanese Language
8 7 (1.36%) Manufacturing
9 5 (0.97%) Front Office
10 4 (0.78%) Billing
11 3 (0.58%) Advertising
11 3 (0.58%) General Ledger
11 3 (0.58%) Marketing
11 3 (0.58%) Publishing
12 2 (0.39%) French Language
12 2 (0.39%) Italian Language
Job Titles
1 184 (35.87%) Developer
2 171 (33.33%) ServiceNow Developer
3 155 (30.21%) Analyst
4 66 (12.87%) Business Analyst
5 63 (12.28%) Architect
6 49 (9.55%) Consultant
6 49 (9.55%) Service Analyst
7 37 (7.21%) ServiceNow Consultant
8 19 (3.70%) Project Manager
9 18 (3.51%) Administrator
9 18 (3.51%) Service Desk Analyst
10 16 (3.12%) Service Management Analyst
11 15 (2.92%) Service Manager
12 13 (2.53%) 1st Line Service Desk Analyst
13 12 (2.34%) IT Analyst
14 11 (2.14%) Analyst Developer
14 11 (2.14%) Configuration Analyst
14 11 (2.14%) ITSM Analyst
14 11 (2.14%) Portal Developer
14 11 (2.14%) Solutions Architect
Libraries, Frameworks & Software Standards
1 91 (17.74%) CSS
1 91 (17.74%) HTML
2 73 (14.23%) XML
3 50 (9.75%) Web Services
4 38 (7.41%) Ajax
5 33 (6.43%) SOAP
6 32 (6.24%) REST
7 19 (3.70%) AngularJS
7 19 (3.70%) JSON
8 11 (2.14%) HTML5
9 9 (1.75%) .NET
10 7 (1.36%) ASP.NET
10 7 (1.36%) CAML
11 5 (0.97%) JDBC
12 4 (0.78%) FIX Protocol
12 4 (0.78%) XHTML
13 2 (0.39%) COM
13 2 (0.39%) J2EE
13 2 (0.39%) Middleware
13 2 (0.39%) Twitter Bootstrap
Miscellaneous
1 68 (13.26%) CMDB
2 39 (7.60%) Analytical Skills
3 16 (3.12%) User Experience
4 12 (2.34%) Management Information System
5 10 (1.95%) Computer Science
6 8 (1.56%) Data Centre
7 7 (1.36%) Derivative
8 6 (1.17%) Foreign Exchange (FX)
9 4 (0.78%) Blackberry
9 4 (0.78%) Clustering
9 4 (0.78%) Equities
9 4 (0.78%) Fixed Income
9 4 (0.78%) SWIFT
10 3 (0.58%) CLARiiON
10 3 (0.58%) Credit Risk
10 3 (0.58%) Data Structures
10 3 (0.58%) Device Driver
10 3 (0.58%) Enterprise Software
10 3 (0.58%) Hedge funds
10 3 (0.58%) Public Cloud
Operating Systems
1 54 (10.53%) Windows
2 19 (3.70%) Linux
3 18 (3.51%) Windows Server
4 17 (3.31%) Mac OS X
5 16 (3.12%) Unix
6 12 (2.34%) Windows Server 2012
7 10 (1.95%) Windows 7
8 9 (1.75%) Red Hat Enterprise Linux
9 7 (1.36%) CentOS
10 6 (1.17%) Android
10 6 (1.17%) Apple iOS
10 6 (1.17%) Windows Server 2003
11 5 (0.97%) Windows Server 2008
12 4 (0.78%) Solaris
12 4 (0.78%) Windows 10
12 4 (0.78%) Windows 8
12 4 (0.78%) Windows XP
13 3 (0.58%) Ubuntu
13 3 (0.58%) Windows Mobile
Processes & Methodologies
1 229 (44.64%) ITIL
2 206 (40.16%) ITSM
3 200 (38.99%) Service Management
4 95 (18.52%) Agile Software Development
5 77 (15.01%) Stakeholder Management
6 43 (8.38%) Change Management
7 34 (6.63%) ITIL V3
8 31 (6.04%) Business Analysis
8 31 (6.04%) Configuration Management
8 31 (6.04%) Workflow
9 30 (5.85%) Project Management
10 29 (5.65%) User Acceptance Testing
11 26 (5.07%) Release Management
12 25 (4.87%) Service Delivery
13 22 (4.29%) GAP Analysis
14 20 (3.90%) DevOps
15 18 (3.51%) Content Management
16 17 (3.31%) Portfolio Management
16 17 (3.31%) Six Sigma
16 17 (3.31%) Translating Business Requirements
Programming Languages
1 126 (24.56%) JavaScript
2 40 (7.80%) Java
3 22 (4.29%) PowerShell
4 18 (3.51%) SQL
5 15 (2.92%) T-SQL
6 9 (1.75%) C#
7 8 (1.56%) VB
8 7 (1.36%) Bash Shell
8 7 (1.36%) FQL
9 5 (0.97%) VBA
10 4 (0.78%) Perl
10 4 (0.78%) PHP
10 4 (0.78%) Python
11 2 (0.39%) C++
11 2 (0.39%) Shell Script
11 2 (0.39%) VBScript
12 1 (0.19%) Ruby
Qualifications
1 44 (8.58%) ITIL Certification
2 24 (4.68%) Degree
2 24 (4.68%) Security Cleared
3 14 (2.73%) SC Cleared
4 8 (1.56%) ITIL Foundation Certificate
5 7 (1.36%) Microsoft Certification
6 6 (1.17%) MCSE
7 4 (0.78%) Citrix Certification
8 3 (0.58%) ACMT
8 3 (0.58%) CCA
8 3 (0.58%) CompTIA Security+
8 3 (0.58%) ISEB
8 3 (0.58%) ISTQB
8 3 (0.58%) MCTS
8 3 (0.58%) PRINCE2 Certification
8 3 (0.58%) Security+ Certification
9 2 (0.39%) BPSS Clearance
9 2 (0.39%) MCP
9 2 (0.39%) MCSA
9 2 (0.39%) PMI Certification
Quality Assurance & Compliance
1 17 (3.31%) QA
2 16 (3.12%) COBIT
3 11 (2.14%) SLA
4 3 (0.58%) Disclosure Scotland
4 3 (0.58%) ISO/IEC 27001
4 3 (0.58%) Sarbanes-Oxley
5 1 (0.19%) Data Quality
5 1 (0.19%) PCI DSS
System Software
1 38 (7.41%) Active Directory
2 9 (1.75%) VMware Infrastructure
3 4 (0.78%) XenApp
3 4 (0.78%) XenDesktop
4 3 (0.58%) BitLocker
4 3 (0.58%) Hyper-V
4 3 (0.58%) Xen
5 1 (0.19%) Firmware
5 1 (0.19%) Microsoft App-V
5 1 (0.19%) SRDF
5 1 (0.19%) vSphere
Systems Management
1 15 (2.92%) SCCM
2 9 (1.75%) Puppet
3 8 (1.56%) ZABBIX
4 7 (1.36%) SCOM
5 4 (0.78%) Casper Suite
5 4 (0.78%) Nagios
5 4 (0.78%) WSUS
6 3 (0.58%) BMC PATROL
6 3 (0.58%) EMC NetWorker
6 3 (0.58%) Microsoft Clustering
6 3 (0.58%) Symantec Enterprise Vault
6 3 (0.58%) Tivoli
7 2 (0.39%) Tivoli Monitoring
8 1 (0.19%) Ansible
8 1 (0.19%) Forefront Identity Manager
8 1 (0.19%) logstash
8 1 (0.19%) Opscode Chef
8 1 (0.19%) SCOrch
8 1 (0.19%) Tivoli Storage Manager
8 1 (0.19%) Zenoss
Vendors
1 67 (13.06%) Microsoft
2 26 (5.07%) Remedy
3 18 (3.51%) Oracle
4 15 (2.92%) VMware
5 13 (2.53%) HP
6 9 (1.75%) Red Hat
7 8 (1.56%) BMC
7 8 (1.56%) Citrix
7 8 (1.56%) Symantec
8 5 (0.97%) Apple
8 5 (0.97%) Google
8 5 (0.97%) IBM
8 5 (0.97%) LANDesk
8 5 (0.97%) SolarWinds
9 4 (0.78%) Bomgar
9 4 (0.78%) CA
9 4 (0.78%) EMC
9 4 (0.78%) Fidessa
9 4 (0.78%) FrontRange
9 4 (0.78%) Trayport
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