The table below looks at the statistics for knowledge and experience of ServiceNow products and/or services in IT contracts advertised for the London region. Included is a guide to the contractor rates offered in IT contracts that have cited ServiceNow over the 3 months to 25 June 2016 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

The figures below represent the IT contractor job market in general and are not representative of contractor rates within ServiceNow.

3 months to
25 Jun 2016
Same period 2015 Same period 2014
ServiceNow
Rank 190 278 366
Rank change year-on-year
+88 +88
Contract jobs citing ServiceNow 267 159 57
As % of all contract IT jobs located in London 1.25% 0.68% 0.24%
As % of the Vendors category 3.03% 1.54% 0.56%
Number of daily rates quoted 213 105 38
Median daily rate £500 £425 £290
Median daily rate % change year-on-year
+17.64% +46.55%
90% offered a daily rate of more than £350 £233 £180
10% offered a daily rate of more than £613 £550 £483
UK excluding London median daily rate £375 £391 £375
% change year-on-year
-4.15% +4.33%
Number of hourly rates quoted 1 7 2
Median hourly rate £112.50 £8.50 £16.25
Median hourly rate % change year-on-year
+1223.52% -47.69%
UK excluding London median hourly rate £20.50 £11.00 -
% change year-on-year
+86.36% -
ServiceNow
England

The following table is for comparison with the above and provides statistics for the entire Vendors category in contract jobs advertised in the London region.

Vendors Category
London
Contract IT job ads with a match in the
Vendors category
8802 10309 10257
As % of all contract IT jobs located in London 41.22% 44.12% 43.91%
Number of daily rates quoted 6072 6811 6584
Median daily rate £450 £425 £418
Median daily rate % change year-on-year
+5.88% +1.79%
90% offered a daily rate of more than £275 £250 £238
10% offered a daily rate of more than £600 £600 £580
UK excluding London median daily rate £375 £363 £350
% change year-on-year
+3.44% +3.57%
Number of hourly rates quoted 110 256 205
Median hourly rate £18.00 £20.00 £19.00
Median hourly rate % change year-on-year
-10.00% +5.26%
90% offered a hourly rate of more than £12.40 £13.00 £14.00
10% offered a hourly rate of more than £42.33 £52.17 £32.00
UK excluding London median hourly rate £20.50 £18.50 £17.00
% change year-on-year
+10.81% +8.82%

ServiceNow
Jobs Demand Trend in London

The demand trend of contract jobs across the London region citing ServiceNow as a proportion of all IT contracts with a match in the Vendors category.

ServiceNow Jobs Demand Trend in London

ServiceNow
Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ServiceNow across the London region.

ServiceNow Daily Rate Trend in London

ServiceNow
Daily Rate Histogram in London

This chart provides a histogram of daily rates quoted in contract IT jobs citing ServiceNow across the London region over the 3 months to 25 June 2016.

ServiceNow Daily Rate Histogram in London

ServiceNow
Hourly Rate Trend in London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ServiceNow across the London region.

ServiceNow Hourly Rate Trend in London

ServiceNow
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ServiceNow within the London region over the 3 months to 25 June 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +31 22 £493 +15.88% 5
Feltham - 9 £563 -
Bromley - 5 £450 -
Hayes - 4 £425 -
Docklands, London +8 1 £600 +14.28%
Canary Wharf +3 1 £400 -23.80%
Enfield - 1 £150 -
Kingston Upon Thames - 1 - -
ServiceNow
England

ServiceNow
Top 30 Related IT Skills in London

For the 6 months to 25 June 2016, IT contractor jobs citing ServiceNow also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the London region with a requirement for ServiceNow.

1 220 (44.27%) ITIL
2 201 (40.44%) ITSM
3 187 (37.63%) Service Management
4 125 (25.15%) JavaScript
5 93 (18.71%) CSS
6 90 (18.11%) HTML
7 89 (17.91%) Finance
7 89 (17.91%) Agile Software Development
8 75 (15.09%) XML
9 66 (13.28%) Stakeholder Management
10 57 (11.47%) CMDB
11 55 (11.07%) Web Services
12 54 (10.87%) Microsoft
12 54 (10.87%) CMS
13 46 (9.26%) ITIL Certification
14 45 (9.05%) Change Management
15 41 (8.25%) Windows
15 41 (8.25%) Ajax
16 39 (7.85%) Analytical Skills
17 37 (7.44%) SOAP
17 37 (7.44%) Java
18 35 (7.04%) Workflow
19 34 (6.84%) Banking
19 34 (6.84%) REST
20 32 (6.44%) Active Directory
21 30 (6.04%) Business Analysis
22 29 (5.84%) User Acceptance Testing
22 29 (5.84%) ITIL V3
23 27 (5.43%) Project Management
23 27 (5.43%) Oracle

ServiceNow
Top Related IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 54 (10.87%) CMS
2 14 (2.82%) SharePoint
3 13 (2.62%) Apache
4 5 (1.01%) MS Exchange
4 5 (1.01%) OpenStack
5 3 (0.60%) Blackberry Enterprise Server
6 2 (0.40%) Confluence
6 2 (0.40%) Exchange Server 2010
6 2 (0.40%) Skype for Business
7 1 (0.20%) Exchange Server 2013
7 1 (0.20%) IIS
7 1 (0.20%) Oracle Workflow
Applications
1 22 (4.43%) MS Excel
2 12 (2.41%) MS Office
3 5 (1.01%) MS PowerPoint
3 5 (1.01%) MS Visio
4 1 (0.20%) MS Project
4 1 (0.20%) Spreadsheet
Business Applications
1 17 (3.42%) Remedy ITSM
2 5 (1.01%) Oracle Applications
3 2 (0.40%) Faxination
4 1 (0.20%) SAP HCM
Cloud Services
1 22 (4.43%) SaaS
2 5 (1.01%) Microsoft Azure
2 5 (1.01%) Office 365
2 5 (1.01%) PaaS
3 4 (0.80%) Amazon AWS
4 2 (0.40%) IaaS
4 2 (0.40%) Mimecast
4 2 (0.40%) SuccessFactors
5 1 (0.20%) Google Apps
5 1 (0.20%) IBM PureFlex
5 1 (0.20%) Taleo
5 1 (0.20%) Trello
Communications & Networking
1 14 (2.82%) VPN
2 13 (2.62%) DNS
3 11 (2.21%) DHCP
3 11 (2.21%) LDAP
3 11 (2.21%) TCP/IP
4 9 (1.81%) Remote Desktop
5 5 (1.01%) Firewall
5 5 (1.01%) Internet
5 5 (1.01%) SSL
6 4 (0.80%) HTTP
6 4 (0.80%) SAN
7 3 (0.60%) Intranet
7 3 (0.60%) Network Security
8 2 (0.40%) Cisco Nexus
8 2 (0.40%) MPLS
8 2 (0.40%) NAS
8 2 (0.40%) SNMP
8 2 (0.40%) Wi-Fi
9 1 (0.20%) Kerberos
9 1 (0.20%) Wireless
Database & Business Intelligence
1 22 (4.43%) SQL Server
2 7 (1.41%) SQL Server 2008
3 4 (0.80%) Relational Database
4 3 (0.60%) Data Mining
4 3 (0.60%) GIS
5 1 (0.20%) Data Warehouse
5 1 (0.20%) MS Access
5 1 (0.20%) MySQL
5 1 (0.20%) Oracle Database
5 1 (0.20%) Pentaho
Development Applications
1 8 (1.61%) Jenkins
2 6 (1.21%) JIRA
3 5 (1.01%) VSS/SourceSafe
4 4 (0.80%) Team Foundation Server
5 3 (0.60%) Visual Studio
6 1 (0.20%) HP UFT
6 1 (0.20%) MSI
6 1 (0.20%) Selenium
6 1 (0.20%) Xcode
General
1 89 (17.91%) Finance
2 34 (6.84%) Banking
3 20 (4.02%) Pharmaceutical
4 18 (3.62%) Law
5 13 (2.62%) Retail
6 12 (2.41%) Financial Institution
7 10 (2.01%) Back Office
7 10 (2.01%) Investment Banking
8 9 (1.81%) Legal
9 8 (1.61%) Telecoms
10 7 (1.41%) Front Office
10 7 (1.41%) Manufacturing
11 5 (1.01%) Japanese Language
12 4 (0.80%) Billing
12 4 (0.80%) Publishing
13 3 (0.60%) Advertising
13 3 (0.60%) General Ledger
13 3 (0.60%) Marketing
14 2 (0.40%) French Language
14 2 (0.40%) Italian Language
Job Titles
1 190 (38.23%) Developer
2 177 (35.61%) ServiceNow Developer
3 143 (28.77%) Analyst
4 66 (13.28%) Architect
5 64 (12.88%) Business Analyst
6 51 (10.26%) Consultant
7 43 (8.65%) Service Analyst
8 40 (8.05%) ServiceNow Consultant
9 19 (3.82%) Administrator
10 17 (3.42%) Service Management Analyst
11 15 (3.02%) Project Manager
12 14 (2.82%) Service Manager
13 13 (2.62%) Service Desk Analyst
14 11 (2.21%) Applications Support
14 11 (2.21%) Portal Developer
14 11 (2.21%) Solutions Architect
14 11 (2.21%) Support Analyst
15 10 (2.01%) Analyst Developer
15 10 (2.01%) Technical Developer
15 10 (2.01%) Technical Leader
Libraries, Frameworks & Software Standards
1 93 (18.71%) CSS
2 90 (18.11%) HTML
3 75 (15.09%) XML
4 55 (11.07%) Web Services
5 41 (8.25%) Ajax
6 37 (7.44%) SOAP
7 34 (6.84%) REST
8 19 (3.82%) JSON
9 18 (3.62%) AngularJS
10 13 (2.62%) HTML5
11 8 (1.61%) .NET
12 7 (1.41%) ASP.NET
12 7 (1.41%) CAML
13 6 (1.21%) FIX Protocol
14 4 (0.80%) COM
15 3 (0.60%) JDBC
15 3 (0.60%) XHTML
16 2 (0.40%) J2EE
16 2 (0.40%) Middleware
16 2 (0.40%) SAML
Miscellaneous
1 57 (11.47%) CMDB
2 39 (7.85%) Analytical Skills
3 16 (3.22%) User Experience
4 10 (2.01%) Computer Science
4 10 (2.01%) Management Information System
5 9 (1.81%) Data Centre
5 9 (1.81%) Derivative
6 6 (1.21%) Data Structures
6 6 (1.21%) Equities
6 6 (1.21%) Fixed Income
6 6 (1.21%) Foreign Exchange (FX)
6 6 (1.21%) SWIFT
7 4 (0.80%) Blackberry
8 3 (0.60%) Clustering
8 3 (0.60%) Enterprise Software
8 3 (0.60%) Virtual Team
9 2 (0.40%) CLARiiON
9 2 (0.40%) Data Extraction
9 2 (0.40%) Public Cloud
9 2 (0.40%) Social Media
Operating Systems
1 41 (8.25%) Windows
2 19 (3.82%) Linux
3 15 (3.02%) Unix
4 14 (2.82%) Windows Server
5 13 (2.62%) Mac OS X
6 10 (2.01%) Windows Server 2012
7 9 (1.81%) Red Hat Enterprise Linux
7 9 (1.81%) Windows 7
8 7 (1.41%) CentOS
9 6 (1.21%) Solaris
10 4 (0.80%) Apple iOS
11 3 (0.60%) Android
11 3 (0.60%) Windows Server 2003
12 2 (0.40%) Windows 10
12 2 (0.40%) Windows 8
12 2 (0.40%) Windows Mobile
12 2 (0.40%) Windows Server 2008
13 1 (0.20%) Ubuntu
13 1 (0.20%) Windows XP
Processes & Methodologies
1 220 (44.27%) ITIL
2 201 (40.44%) ITSM
3 187 (37.63%) Service Management
4 89 (17.91%) Agile Software Development
5 66 (13.28%) Stakeholder Management
6 45 (9.05%) Change Management
7 35 (7.04%) Workflow
8 30 (6.04%) Business Analysis
9 29 (5.84%) ITIL V3
9 29 (5.84%) User Acceptance Testing
10 27 (5.43%) Project Management
11 26 (5.23%) Release Management
12 23 (4.63%) Service Delivery
13 22 (4.43%) Six Sigma
14 20 (4.02%) DevOps
15 19 (3.82%) Content Management
16 18 (3.62%) GAP Analysis
17 17 (3.42%) Configuration Management
17 17 (3.42%) Portfolio Management
18 16 (3.22%) Incident Management
Programming Languages
1 125 (25.15%) JavaScript
2 37 (7.44%) Java
3 21 (4.23%) PowerShell
4 17 (3.42%) SQL
5 15 (3.02%) T-SQL
6 11 (2.21%) C#
7 8 (1.61%) VB
8 7 (1.41%) FQL
9 5 (1.01%) VBA
10 4 (0.80%) Shell Script
11 3 (0.60%) Bash Shell
11 3 (0.60%) VBScript
12 2 (0.40%) C++
12 2 (0.40%) Perl
12 2 (0.40%) PHP
12 2 (0.40%) Python
13 1 (0.20%) C
13 1 (0.20%) Ruby
Qualifications
1 46 (9.26%) ITIL Certification
2 22 (4.43%) Degree
2 22 (4.43%) Security Cleared
3 13 (2.62%) SC Cleared
4 6 (1.21%) ITIL Foundation Certificate
5 5 (1.01%) Microsoft Certification
6 4 (0.80%) MCSE
7 3 (0.60%) ISEB
7 3 (0.60%) ISTQB
7 3 (0.60%) PRINCE2 Certification
8 2 (0.40%) BPSS Clearance
8 2 (0.40%) Citrix Certification
8 2 (0.40%) CompTIA Security+
8 2 (0.40%) MCP
8 2 (0.40%) MCSA
8 2 (0.40%) PMI Certification
8 2 (0.40%) Security+ Certification
9 1 (0.20%) CCA
9 1 (0.20%) Cisco Certification
9 1 (0.20%) PMP
Quality Assurance & Compliance
1 16 (3.22%) QA
2 12 (2.41%) COBIT
2 12 (2.41%) SLA
3 3 (0.60%) Disclosure Scotland
3 3 (0.60%) Sarbanes-Oxley
4 2 (0.40%) Data Quality
4 2 (0.40%) ISO/IEC 27001
5 1 (0.20%) PCI DSS
System Software
1 32 (6.44%) Active Directory
2 10 (2.01%) VMware Infrastructure
3 3 (0.60%) Hyper-V
4 2 (0.40%) vSphere
4 2 (0.40%) XenApp
4 2 (0.40%) XenDesktop
5 1 (0.20%) BitLocker
5 1 (0.20%) Firmware
5 1 (0.20%) Microsoft App-V
5 1 (0.20%) SRDF
5 1 (0.20%) Xen
Systems Management
1 12 (2.41%) SCCM
2 9 (1.81%) Puppet
3 8 (1.61%) ZABBIX
4 7 (1.41%) SCOM
5 4 (0.80%) EMC NetWorker
5 4 (0.80%) Nagios
6 3 (0.60%) BMC PATROL
7 2 (0.40%) Casper Suite
7 2 (0.40%) Microsoft Clustering
7 2 (0.40%) Symantec Enterprise Vault
7 2 (0.40%) Tivoli
7 2 (0.40%) WSUS
8 1 (0.20%) Ansible
8 1 (0.20%) EMC VPLEX
8 1 (0.20%) Forefront Identity Manager
8 1 (0.20%) logstash
8 1 (0.20%) Opscode Chef
8 1 (0.20%) Salt
8 1 (0.20%) SCOrch
8 1 (0.20%) vRealize
Vendors
1 54 (10.87%) Microsoft
2 27 (5.43%) Oracle
3 22 (4.43%) Remedy
4 12 (2.41%) VMware
5 11 (2.21%) HP
6 9 (1.81%) Red Hat
7 8 (1.61%) BMC
8 6 (1.21%) Fidessa
8 6 (1.21%) IBM
8 6 (1.21%) Trayport
9 5 (1.01%) Citrix
9 5 (1.01%) Symantec
10 4 (0.80%) CA
10 4 (0.80%) Cisco
10 4 (0.80%) FrontRange
10 4 (0.80%) LANDesk
10 4 (0.80%) SolarWinds
11 3 (0.60%) Apple
11 3 (0.60%) Bomgar
11 3 (0.60%) EMC
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