The table below looks at the statistics for knowledge and experience of ServiceNow products and/or services in IT contracts advertised for the London region. Included is a guide to the average contractor rates offered in IT contracts that have cited ServiceNow over the 3 months to 31 July 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

The figures below represent the IT contractor job market in general and are NOT representative of contractor rates within ServiceNow.

Location
3 months to
31 Jul 2015
Same period 2014 Same period 2013
ServiceNow
Rank 259 373 338
Rank change year-on-year
+114 -35
Contract jobs citing ServiceNow 171 50 82
As % of all contract IT jobs located in London 0.73% 0.21% 0.34%
As % of the Vendors category 1.67% 0.48% 0.75%
Number of daily rates quoted 108 29 46
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£450 £300 £450
Average daily rate % change year-on-year
+50.00% -33.33%
90% offered a daily rate of more than £250 £185 £350
10% offered a daily rate of more than £583 £475 £550
UK excluding London average daily rate £433 £325 £320
% change year-on-year
+33.07% +1.56%
Number of hourly rates quoted 3 2 3
Average hourly rate £8.50 £17.50 £13.93
Average hourly rate % change year-on-year
-51.42% +25.62%
UK excluding London average hourly rate £25.00 £13.50 -
% change year-on-year
+85.18% -
ServiceNow
England

The following table is for comparison with the above and provides statistics for the entire Vendors category in contract jobs advertised in the London region.

Vendors Category
London
Contract IT job ads with a match in the
Vendors category
10241 10488 10999
As % of all contract IT jobs located in London 43.63% 44.60% 45.37%
Number of daily rates quoted 6762 6574 6976
Average daily rate £425 £420 £425
Average daily rate % change year-on-year
+1.19% -1.17%
90% offered a daily rate of more than £250 £230 £255
10% offered a daily rate of more than £600 £575 £575
UK excluding London average daily rate £368 £350 £350
% change year-on-year
+5.00% -
Number of hourly rates quoted 253 221 287
Average hourly rate £19.00 £19.00 £21.00
Average hourly rate % change year-on-year
- -9.52%
90% offered a hourly rate of more than £12.00 £12.59 £13.50
10% offered a hourly rate of more than £52.17 £34.35 £48.00
UK excluding London average hourly rate £18.50 £17.50 £19.48
% change year-on-year
+5.71% -10.16%

ServiceNow
Jobs Demand Trend in London

This chart provides a 3-month moving total of IT contractor jobs citing ServiceNow across the London region as a proportion of the total demand within the Vendors category.

ServiceNow Jobs Demand Trend in London

ServiceNow
Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ServiceNow across the London region.

ServiceNow Daily Rate Trend in London

ServiceNow
Daily Rate Histogram in London

This chart provides a histogram of daily rates quoted in contract IT jobs citing ServiceNow across the London region over the 3 months to 31 July 2015.

ServiceNow Daily Rate Histogram in London

ServiceNow
Hourly Rate Trend in London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ServiceNow across the London region.

ServiceNow Hourly Rate Trend in London

ServiceNow
Hourly Rate Histogram in London

This chart provides a histogram of hourly rates quoted in contract IT jobs citing ServiceNow across the London region over the 3 months to 31 July 2015.

ServiceNow Hourly Rate Histogram in London

ServiceNow
Contract Job Locations in London

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing ServiceNow within the London region over the 3 months to 31 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +9 33 £425 +41.66% 13
Docklands, London - 5 £480 -
Croydon -16 4 £250 -25.92%
Hammersmith -6 2 £288 -19.12%
Romford - 2 - -
ServiceNow
England

ServiceNow
Top 30 Related IT Skills in London

For the 6 months to 31 July 2015, IT contractor jobs across the London region citing ServiceNow also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ServiceNow.

1 151 (47.04%) ITIL
2 114 (35.51%) ITSM
3 95 (29.60%) Service Management
4 74 (23.05%) JavaScript
5 60 (18.69%) Banking
6 58 (18.07%) HTML
7 54 (16.82%) Web Services
7 54 (16.82%) Finance
8 53 (16.51%) XML
9 47 (14.64%) CMDB
10 39 (12.15%) Remedy
11 38 (11.84%) Microsoft
11 38 (11.84%) Windows
12 35 (10.90%) Project Management
13 33 (10.28%) Agile Software Development
14 31 (9.66%) HP
14 31 (9.66%) CSS
15 29 (9.03%) Degree
16 28 (8.72%) SOAP
16 28 (8.72%) Change Management
17 27 (8.41%) Stakeholder Management
17 27 (8.41%) JIRA
17 27 (8.41%) Analytical Skills
18 26 (8.10%) Active Directory
18 26 (8.10%) BMC
19 25 (7.79%) Oracle
20 23 (7.17%) Windows 7
20 23 (7.17%) SaaS
21 22 (6.85%) Java
21 22 (6.85%) VMware

ServiceNow
Top Related IT Skills in London by Category

For the 6 months to 31 July 2015, IT contractor jobs across the London region citing ServiceNow also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ServiceNow. Up to 20 skills are shown per category.

Application Platforms
1 19 (5.92%) CMS
2 18 (5.61%) SharePoint
3 7 (2.18%) Node.js
4 6 (1.87%) OpenStack
5 5 (1.56%) Lync
5 5 (1.56%) Confluence
6 2 (0.62%) SmartSockets
7 1 (0.31%) SharePoint 2010
7 1 (0.31%) MS Exchange
7 1 (0.31%) Exchange Server 2010
7 1 (0.31%) SharePoint 2013
Applications
1 12 (3.74%) MS Office
2 11 (3.43%) MS Excel
3 9 (2.80%) MS Visio
4 6 (1.87%) MS PowerPoint
5 4 (1.25%) S-PLUS
6 1 (0.31%) MS Project
Business Applications
1 14 (4.36%) Remedy ITSM
2 2 (0.62%) ION MarketView
3 1 (0.31%) Dynamics CRM
Cloud Services
1 23 (7.17%) SaaS
2 10 (3.12%) Amazon AWS
3 5 (1.56%) Taleo
4 4 (1.25%) Microsoft Azure
5 2 (0.62%) PaaS
6 1 (0.31%) Cloud Computing
Communications & Networking
1 21 (6.54%) TCP/IP
2 16 (4.98%) LDAP
3 14 (4.36%) VPN
4 12 (3.74%) SSL
5 9 (2.80%) SAN
6 7 (2.18%) DNS
7 6 (1.87%) NAS
7 6 (1.87%) NetScaler
8 5 (1.56%) DHCP
9 3 (0.93%) Intranet
9 3 (0.93%) Internet
9 3 (0.93%) ADSL
9 3 (0.93%) LAN
9 3 (0.93%) WLAN
9 3 (0.93%) WAN
10 1 (0.31%) SMTP
10 1 (0.31%) HTTPS
10 1 (0.31%) H.323
10 1 (0.31%) Wireless
10 1 (0.31%) IMAP
Database & Business Intelligence
1 15 (4.67%) SQL Server
2 10 (3.12%) Relational Database
3 9 (2.80%) MySQL
4 7 (2.18%) Oracle Database
5 5 (1.56%) MongoDB
6 4 (1.25%) DB2
7 3 (0.93%) Oracle Database 10g
7 3 (0.93%) Oracle Database 12c
7 3 (0.93%) Oracle Database 11g
8 2 (0.62%) Pentaho
8 2 (0.62%) DTS
8 2 (0.62%) SQL Server Integration Services
9 1 (0.31%) Spotfire
9 1 (0.31%) QlikView
9 1 (0.31%) PostgreSQL
9 1 (0.31%) Microsoft Analysis Services
9 1 (0.31%) SQL Server Reporting Services
9 1 (0.31%) SQL Server Analysis Services
9 1 (0.31%) Oracle BI EE
Development Applications
1 27 (8.41%) JIRA
2 10 (3.12%) Subversion
2 10 (3.12%) Jenkins
3 5 (1.56%) Git (software)
3 5 (1.56%) Gerrit
3 5 (1.56%) Artifactory
4 3 (0.93%) Eclipse
4 3 (0.93%) Toad
5 2 (0.62%) ClearCase
5 2 (0.62%) Selenium
6 1 (0.31%) MSI
General
1 60 (18.69%) Banking
2 54 (16.82%) Finance
3 16 (4.98%) Investment Banking
4 10 (3.12%) Publishing
5 9 (2.80%) Retail
6 5 (1.56%) Law
7 2 (0.62%) Legal
7 2 (0.62%) Front Office
7 2 (0.62%) Back Office
7 2 (0.62%) Telecoms
8 1 (0.31%) Financial Institution
8 1 (0.31%) Japanese Language
Job Titles
1 84 (26.17%) Analyst
2 70 (21.81%) Developer
3 57 (17.76%) ServiceNow Developer
4 53 (16.51%) Consultant
5 35 (10.90%) ServiceNow Consultant
6 31 (9.66%) Business Analyst
7 30 (9.35%) Service Analyst
8 29 (9.03%) Architect
9 22 (6.85%) Project Manager
10 19 (5.92%) Service Desk Analyst
11 15 (4.67%) Service Manager
12 13 (4.05%) Technical Consultant
13 12 (3.74%) Administrator
13 12 (3.74%) Incident Manager
14 11 (3.43%) Major Incident Manager
15 10 (3.12%) Senior Consultant
16 9 (2.80%) Senior Developer
16 9 (2.80%) Senior Technical Consultant
16 9 (2.80%) ITSM Consultant
16 9 (2.80%) Technical Developer
Libraries, Frameworks & Software Standards
1 58 (18.07%) HTML
2 54 (16.82%) Web Services
3 53 (16.51%) XML
4 31 (9.66%) CSS
5 28 (8.72%) SOAP
6 20 (6.23%) Ajax
7 17 (5.30%) Middleware
8 13 (4.05%) REST
9 10 (3.12%) JDBC
9 10 (3.12%) ODBC
10 9 (2.80%) COM
11 8 (2.49%) .NET
11 8 (2.49%) jQuery
12 7 (2.18%) Twitter Bootstrap
12 7 (2.18%) HTML5
12 7 (2.18%) XHTML
13 5 (1.56%) Sinatra
13 5 (1.56%) Django
14 4 (1.25%) RESTful
15 3 (0.93%) J2EE
Miscellaneous
1 47 (14.64%) CMDB
2 27 (8.41%) Analytical Skills
3 15 (4.67%) Management Information System
4 10 (3.12%) Statistics
5 9 (2.80%) Data Centre
6 7 (2.18%) Computer Science
6 7 (2.18%) Replication
7 4 (1.25%) Fixed Income
7 4 (1.25%) Equities
7 4 (1.25%) Mainframe
7 4 (1.25%) Video Conferencing
7 4 (1.25%) iPad
8 3 (0.93%) PMI
9 2 (0.62%) Foreign Exchange (FX)
9 2 (0.62%) N-Tier
9 2 (0.62%) Data Integration
9 2 (0.62%) iPhone
9 2 (0.62%) Credit Risk
9 2 (0.62%) Blackberry
10 1 (0.31%) Client/Server
Operating Systems
1 38 (11.84%) Windows
2 23 (7.17%) Windows 7
3 21 (6.54%) Linux
4 19 (5.92%) UNIX
5 6 (1.87%) Windows Server 2008
6 4 (1.25%) Windows XP
6 4 (1.25%) Mac OS X
6 4 (1.25%) Windows Server 2003
6 4 (1.25%) Android
7 3 (0.93%) Windows 8
7 3 (0.93%) Windows Server 2012
7 3 (0.93%) Windows Phone
8 1 (0.31%) Red Hat Enterprise Linux
8 1 (0.31%) Mac OS
Processes & Methodologies
1 151 (47.04%) ITIL
2 114 (35.51%) ITSM
3 95 (29.60%) Service Management
4 35 (10.90%) Project Management
5 33 (10.28%) Agile Software Development
6 28 (8.72%) Change Management
7 27 (8.41%) Stakeholder Management
8 21 (6.54%) Configuration Management
8 21 (6.54%) Business Analysis
8 21 (6.54%) Time Management
9 19 (5.92%) Incident Management
9 19 (5.92%) Problem Management
10 16 (4.98%) Release Management
10 16 (4.98%) Workflow
11 15 (4.67%) PRINCE2
12 14 (4.36%) Service Delivery
13 13 (4.05%) ITIL V3
14 11 (3.43%) Enterprise Architecture
14 11 (3.43%) IT Asset Management
14 11 (3.43%) SDLC
Programming Languages
1 74 (23.05%) JavaScript
2 22 (6.85%) Java
3 21 (6.54%) SQL
4 19 (5.92%) PowerShell
5 11 (3.43%) C#
6 9 (2.80%) Python
6 9 (2.80%) Ruby
7 8 (2.49%) Shell Script
7 8 (2.49%) VBScript
8 7 (2.18%) Perl
9 5 (1.56%) Groovy
10 4 (1.25%) C++
11 3 (0.93%) PHP
11 3 (0.93%) PL/SQL
12 2 (0.62%) VB
12 2 (0.62%) T-SQL
13 1 (0.31%) VB.NET
13 1 (0.31%) VB6
13 1 (0.31%) C
Qualifications
1 29 (9.03%) Degree
2 9 (2.80%) ITIL Certification
3 5 (1.56%) PMI Certification
3 5 (1.56%) MCP
4 4 (1.25%) PRINCE2 Certification
5 3 (0.93%) MCSA
5 3 (0.93%) Microsoft Certification
5 3 (0.93%) PMP
6 1 (0.31%) CAPM
6 1 (0.31%) A+ Certification
6 1 (0.31%) Sun Certification
6 1 (0.31%) PRINCE2 Practitioner
6 1 (0.31%) Security Cleared
6 1 (0.31%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 15 (4.67%) SLA
2 4 (1.25%) QA
3 2 (0.62%) PMBOK
4 1 (0.31%) COBIT
System Software
1 26 (8.10%) Active Directory
2 21 (6.54%) VMware Infrastructure
3 8 (2.49%) XenApp
4 6 (1.87%) XenDesktop
4 6 (1.87%) Veritas Cluster Server
4 6 (1.87%) Hyper-V
4 6 (1.87%) VMware ESXi
5 5 (1.56%) KVM
6 4 (1.25%) Tivoli Workload Scheduler
7 2 (0.62%) Microsoft App-V
8 1 (0.31%) VMware ESX
8 1 (0.31%) Firmware
8 1 (0.31%) vSphere
8 1 (0.31%) UAG
Systems Management
1 16 (4.98%) Tivoli
2 14 (4.36%) SCCM
3 9 (2.80%) HP UCMDB
3 9 (2.80%) Opscode Chef
4 8 (2.49%) SCOM
5 6 (1.87%) SCVMM
6 5 (1.56%) Capistrano
6 5 (1.56%) HP SIM
6 5 (1.56%) Puppet
6 5 (1.56%) BladeLogic
7 3 (0.93%) McAfee ePO
7 3 (0.93%) EdgeSight
8 2 (0.62%) Opsview
8 2 (0.62%) OpenView
8 2 (0.62%) Unicenter
8 2 (0.62%) HP Quality Center
8 2 (0.62%) Tivoli Monitoring
8 2 (0.62%) Netcool
8 2 (0.62%) Control-M
9 1 (0.31%) Symantec Endpoint Protection
Vendors
1 39 (12.15%) Remedy
2 38 (11.84%) Microsoft
3 31 (9.66%) HP
4 26 (8.10%) BMC
5 25 (7.79%) Oracle
6 22 (6.85%) VMware
7 20 (6.23%) CA
8 19 (5.92%) IBM
9 17 (5.30%) Citrix
10 10 (3.12%) Dell
11 6 (1.87%) Veritas
12 5 (1.56%) Cisco
12 5 (1.56%) FrontRange
12 5 (1.56%) SaltStack
13 4 (1.25%) Ab Initio
13 4 (1.25%) LANDesk
13 4 (1.25%) Polycom
13 4 (1.25%) webMethods
13 4 (1.25%) ATG
14 3 (0.93%) McAfee
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