The table below looks at the statistics for knowledge and experience of ServiceNow products and/or services in IT contracts advertised for the London region. Included is a guide to the contractor rates offered in IT contracts that have cited ServiceNow over the 3 months to 29 September 2016 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

The figures below represent the IT contractor job market in general and are not representative of contractor rates within ServiceNow.

3 months to
29 Sep 2016
Same period 2015 Same period 2014
ServiceNow
Rank 228 245 353
Rank change year-on-year
+17 +108
Contract jobs citing ServiceNow 232 200 88
As % of all contract IT jobs located in London 1.02% 0.85% 0.36%
As % of the Vendors category 2.38% 2.04% 0.79%
Number of daily rates quoted 184 131 65
Median daily rate £500 £463 £333
Median daily rate % change year-on-year
+8.10% +39.09%
90% offered a daily rate of more than £272 £267 £173
10% offered a daily rate of more than £568 £575 £450
UK excluding London median daily rate £361 £475 £300
% change year-on-year
-23.94% +58.33%
Number of hourly rates quoted 1 3 2
Median hourly rate £100.00 £22.00 £15.79
Median hourly rate % change year-on-year
+354.54% +39.30%
UK excluding London median hourly rate £52.00 £21.00 £13.50
% change year-on-year
+147.61% +55.55%
ServiceNow
England

The following table is for comparison with the above and provides statistics for the entire Vendors category in contract jobs advertised in the London region.

Vendors Category
London
Contract IT job ads with a match in the
Vendors category
9739 9816 11195
As % of all contract IT jobs located in London 42.67% 41.96% 45.48%
Number of daily rates quoted 6433 6503 7265
Median daily rate £450 £425 £425
Median daily rate % change year-on-year
+5.88% -
90% offered a daily rate of more than £275 £250 £238
10% offered a daily rate of more than £600 £575 £575
UK excluding London median daily rate £375 £375 £350
% change year-on-year
- +7.14%
Number of hourly rates quoted 146 203 246
Median hourly rate £17.95 £17.98 £19.00
Median hourly rate % change year-on-year
-0.16% -5.36%
90% offered a hourly rate of more than £12.00 £12.23 £13.09
10% offered a hourly rate of more than £50.00 £43.00 £41.00
UK excluding London median hourly rate £18.00 £18.00 £18.00

ServiceNow
Jobs Demand Trend in London

The demand trend of contract jobs across the London region citing ServiceNow as a proportion of all IT contracts with a match in the Vendors category.

ServiceNow Jobs Demand Trend in London

ServiceNow
Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ServiceNow across the London region.

ServiceNow Daily Rate Trend in London

ServiceNow
Daily Rate Histogram in London

This chart provides a histogram of daily rates quoted in contract IT jobs citing ServiceNow across the London region over the 3 months to 29 September 2016.

ServiceNow Daily Rate Histogram in London

ServiceNow
Hourly Rate Trend in London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ServiceNow across the London region.

ServiceNow Hourly Rate Trend in London

ServiceNow
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ServiceNow within the London region over the 3 months to 29 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +19 33 £350 - 2
Feltham - 3 £488 -
Croydon - 2 £363 -
Hayes - 2 £388 -
Docklands, London +7 1 £550 +15.78%
Canary Wharf -1 1 - -
Hendon - 1 £325 -
ServiceNow
England

ServiceNow
Top 30 Related IT Skills in London

For the 6 months to 29 September 2016, IT contractor jobs citing ServiceNow also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the London region with a requirement for ServiceNow.

1 223 (43.73%) ITSM
2 205 (40.20%) ITIL
3 196 (38.43%) Service Management
4 162 (31.76%) JavaScript
5 112 (21.96%) HTML
6 96 (18.82%) CSS
7 94 (18.43%) Finance
8 93 (18.24%) Agile Software Development
9 89 (17.45%) XML
10 83 (16.27%) CMDB
11 78 (15.29%) CMS
12 72 (14.12%) Stakeholder Management
13 66 (12.94%) Web Services
14 60 (11.76%) Microsoft
15 59 (11.57%) Windows
16 45 (8.82%) Active Directory
17 39 (7.65%) Ajax
18 38 (7.45%) Workflow
19 36 (7.06%) ITIL V3
20 35 (6.86%) Configuration Management
21 34 (6.67%) Change Management
22 32 (6.27%) Project Management
22 32 (6.27%) SOAP
22 32 (6.27%) Java
22 32 (6.27%) REST
23 31 (6.08%) User Acceptance Testing
23 31 (6.08%) MS Excel
24 30 (5.88%) Business Analysis
25 28 (5.49%) PowerShell
25 28 (5.49%) Service Delivery

ServiceNow
Top Related IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 78 (15.29%) CMS
2 11 (2.16%) SharePoint
3 9 (1.76%) MS Exchange
4 7 (1.37%) OpenStack
5 6 (1.18%) Confluence
6 5 (0.98%) Skype for Business
7 3 (0.59%) Apache
7 3 (0.59%) Blackberry Enterprise Server
8 2 (0.39%) BizTalk Server
8 2 (0.39%) Exchange Server 2010
8 2 (0.39%) Exchange Server 2013
8 2 (0.39%) IIS
8 2 (0.39%) Oracle Workflow
8 2 (0.39%) SAS
9 1 (0.20%) JBoss
9 1 (0.20%) WebLogic
9 1 (0.20%) WebSphere
Applications
1 31 (6.08%) MS Excel
2 20 (3.92%) MS Office
3 7 (1.37%) MS PowerPoint
4 4 (0.78%) MS Visio
5 1 (0.20%) Spreadsheet
Business Applications
1 16 (3.14%) Remedy ITSM
2 4 (0.78%) Eikon
3 3 (0.59%) Faxination
4 1 (0.20%) Maximo
4 1 (0.20%) Oracle Applications
4 1 (0.20%) SAP HCM
Cloud Services
1 27 (5.29%) SaaS
2 9 (1.76%) PaaS
3 8 (1.57%) Office 365
4 7 (1.37%) Microsoft Azure
5 4 (0.78%) Amazon AWS
5 4 (0.78%) IaaS
6 3 (0.59%) Google Apps
6 3 (0.59%) Mimecast
7 2 (0.39%) SuccessFactors
8 1 (0.20%) Adobe Creative Cloud
8 1 (0.20%) Amazon CloudWatch
8 1 (0.20%) Amazon EC2
8 1 (0.20%) AWS CloudFormation
8 1 (0.20%) OpenShift
8 1 (0.20%) Slack
8 1 (0.20%) Trello
Communications & Networking
1 26 (5.10%) DNS
2 23 (4.51%) DHCP
2 23 (4.51%) TCP/IP
3 21 (4.12%) VPN
4 15 (2.94%) Remote Desktop
5 11 (2.16%) LDAP
6 9 (1.76%) Firewall
7 7 (1.37%) Internet
7 7 (1.37%) SAN
7 7 (1.37%) WAN
8 5 (0.98%) Network Security
9 4 (0.78%) LAN
10 3 (0.59%) NAS
10 3 (0.59%) Skype
10 3 (0.59%) SSL
10 3 (0.59%) VoIP
11 2 (0.39%) DMZ
11 2 (0.39%) HTTP
11 2 (0.39%) NetScaler
11 2 (0.39%) Wi-Fi
Database & Business Intelligence
1 12 (2.35%) SQL Server
2 7 (1.37%) SQL Server 2008
3 5 (0.98%) Relational Database
4 3 (0.59%) Data Warehouse
5 2 (0.39%) MySQL
5 2 (0.39%) SAP BI
5 2 (0.39%) SAP HANA
6 1 (0.20%) BusinessObjects
6 1 (0.20%) BusinessObjects Web Intelligence
6 1 (0.20%) BusinessObjects XI
6 1 (0.20%) Oracle Database
6 1 (0.20%) Oracle Reports
6 1 (0.20%) Xcelsius
Development Applications
1 16 (3.14%) JIRA
2 1 (0.20%) Git (software)
2 1 (0.20%) MSI
2 1 (0.20%) Xcode
General
1 94 (18.43%) Finance
2 25 (4.90%) Retail
3 22 (4.31%) Banking
4 20 (3.92%) Manufacturing
5 18 (3.53%) Pharmaceutical
6 14 (2.75%) Law
7 11 (2.16%) Telecoms
8 10 (1.96%) Legal
9 9 (1.76%) Japanese Language
10 7 (1.37%) Financial Institution
10 7 (1.37%) Publishing
11 4 (0.78%) Investment Banking
12 3 (0.59%) French Language
12 3 (0.59%) Games
13 2 (0.39%) German Language
13 2 (0.39%) Italian Language
14 1 (0.20%) Back Office
14 1 (0.20%) Corporate Banking
14 1 (0.20%) Front Office
14 1 (0.20%) Spanish Language
Job Titles
1 196 (38.43%) Developer
2 180 (35.29%) ServiceNow Developer
3 141 (27.65%) Analyst
4 57 (11.18%) Business Analyst
5 50 (9.80%) Consultant
6 48 (9.41%) Service Analyst
7 44 (8.63%) Architect
8 31 (6.08%) ServiceNow Consultant
9 25 (4.90%) Administrator
10 22 (4.31%) Service Desk Analyst
11 20 (3.92%) Project Manager
12 17 (3.33%) 1st Line Service Desk Analyst
13 14 (2.75%) IT Analyst
14 13 (2.55%) Service Management Analyst
15 11 (2.16%) JavaScript Developer
16 10 (1.96%) IT Manager
16 10 (1.96%) Lead Developer
16 10 (1.96%) Service Manager
16 10 (1.96%) Technical Leader
17 9 (1.76%) Configuration Analyst
Libraries, Frameworks & Software Standards
1 112 (21.96%) HTML
2 96 (18.82%) CSS
3 89 (17.45%) XML
4 66 (12.94%) Web Services
5 39 (7.65%) Ajax
6 32 (6.27%) REST
6 32 (6.27%) SOAP
7 27 (5.29%) AngularJS
8 22 (4.31%) HTML5
9 20 (3.92%) JSON
10 13 (2.55%) XHTML
11 10 (1.96%) .NET
12 7 (1.37%) ASP.NET
12 7 (1.37%) CAML
12 7 (1.37%) Twitter Bootstrap
13 6 (1.18%) jQuery
14 5 (0.98%) Node.js
15 4 (0.78%) ELK Stack
15 4 (0.78%) XSL
16 3 (0.59%) XML Schema
Miscellaneous
1 83 (16.27%) CMDB
2 27 (5.29%) Analytical Skills
3 16 (3.14%) User Experience
4 15 (2.94%) Management Information System
5 10 (1.96%) Computer Science
6 8 (1.57%) Data Centre
7 5 (0.98%) Clustering
7 5 (0.98%) Enterprise Software
8 4 (0.78%) Blackberry
8 4 (0.78%) Hedge funds
9 3 (0.59%) CLARiiON
9 3 (0.59%) Credit Risk
9 3 (0.59%) Device Driver
9 3 (0.59%) PMI
9 3 (0.59%) Public Cloud
9 3 (0.59%) Virtual Team
10 2 (0.39%) Cloud Native
10 2 (0.39%) EMC VNX
10 2 (0.39%) Foreign Exchange (FX)
10 2 (0.39%) Private Cloud
Operating Systems
1 59 (11.57%) Windows
2 27 (5.29%) Linux
3 23 (4.51%) Unix
4 20 (3.92%) Mac OS X
5 19 (3.73%) Windows Server
6 12 (2.35%) Windows Server 2003
7 11 (2.16%) Windows 7
7 11 (2.16%) Windows Server 2012
8 9 (1.76%) Windows Server 2008
9 7 (1.37%) Android
10 6 (1.18%) Apple iOS
11 4 (0.78%) Windows XP
12 3 (0.59%) Ubuntu
12 3 (0.59%) Windows 10
12 3 (0.59%) Windows 8
12 3 (0.59%) Windows Mobile
13 2 (0.39%) Red Hat Enterprise Linux
14 1 (0.20%) AIX
14 1 (0.20%) Solaris
Processes & Methodologies
1 223 (43.73%) ITSM
2 205 (40.20%) ITIL
3 196 (38.43%) Service Management
4 93 (18.24%) Agile Software Development
5 72 (14.12%) Stakeholder Management
6 38 (7.45%) Workflow
7 36 (7.06%) ITIL V3
8 35 (6.86%) Configuration Management
9 34 (6.67%) Change Management
10 32 (6.27%) Project Management
11 31 (6.08%) User Acceptance Testing
12 30 (5.88%) Business Analysis
13 28 (5.49%) Service Delivery
14 24 (4.71%) GAP Analysis
15 23 (4.51%) Asset Management
16 21 (4.12%) Content Management
16 21 (4.12%) SDLC
16 21 (4.12%) Technical Architecture
16 21 (4.12%) Translating Business Requirements
17 18 (3.53%) Release Management
Programming Languages
1 162 (31.76%) JavaScript
2 32 (6.27%) Java
3 28 (5.49%) PowerShell
4 14 (2.75%) SQL
5 13 (2.55%) T-SQL
6 10 (1.96%) C#
7 9 (1.76%) Bash Shell
8 8 (1.57%) VB
9 7 (1.37%) FQL
9 7 (1.37%) Python
10 4 (0.78%) Perl
10 4 (0.78%) PHP
11 2 (0.39%) C++
11 2 (0.39%) Shell Script
11 2 (0.39%) VBScript
12 1 (0.20%) Go
12 1 (0.20%) Korn
12 1 (0.20%) Ruby
Qualifications
1 23 (4.51%) Degree
1 23 (4.51%) ITIL Certification
2 19 (3.73%) Security Cleared
3 12 (2.35%) SC Cleared
4 8 (1.57%) ITIL Foundation Certificate
5 6 (1.18%) MCSE
5 6 (1.18%) Microsoft Certification
6 4 (0.78%) BPSS Clearance
7 3 (0.59%) ACMT
7 3 (0.59%) BC Cleared
7 3 (0.59%) CCA
7 3 (0.59%) CISSP
7 3 (0.59%) Citrix Certification
7 3 (0.59%) CompTIA Security+
7 3 (0.59%) ISEB
7 3 (0.59%) ISTQB
7 3 (0.59%) MCTS
7 3 (0.59%) PMI Certification
7 3 (0.59%) Security+ Certification
8 2 (0.39%) CAPM
Quality Assurance & Compliance
1 14 (2.75%) COBIT
1 14 (2.75%) SLA
2 6 (1.18%) QA
3 3 (0.59%) ISO/IEC 27001
3 3 (0.59%) PCI DSS
4 1 (0.20%) Disclosure Scotland
4 1 (0.20%) Sarbanes-Oxley
System Software
1 45 (8.82%) Active Directory
2 7 (1.37%) VMware Infrastructure
3 5 (0.98%) XenApp
4 4 (0.78%) Virtual Machines
5 3 (0.59%) BitLocker
5 3 (0.59%) Xen
5 3 (0.59%) XenDesktop
6 2 (0.39%) DFS Replication
6 2 (0.39%) VMware ESX
7 1 (0.20%) Docker
7 1 (0.20%) Firmware
7 1 (0.20%) Gluster
7 1 (0.20%) Hyper-V
7 1 (0.20%) KVM
7 1 (0.20%) Microsoft App-V
7 1 (0.20%) Veritas Cluster Server
7 1 (0.20%) Veritas Volume Manager
7 1 (0.20%) vSphere
Systems Management
1 16 (3.14%) SCCM
2 7 (1.37%) SCOM
3 5 (0.98%) Casper Suite
4 4 (0.78%) WSUS
5 3 (0.59%) BMC PATROL
5 3 (0.59%) EMC NetWorker
5 3 (0.59%) Microsoft Clustering
5 3 (0.59%) Nagios
5 3 (0.59%) QRadar
5 3 (0.59%) Symantec Enterprise Vault
5 3 (0.59%) Tivoli
5 3 (0.59%) vRealize
6 2 (0.39%) Ansible
6 2 (0.39%) Tivoli Monitoring
7 1 (0.20%) Forefront Identity Manager
7 1 (0.20%) ITRS Geneos
7 1 (0.20%) Oracle Identity Management
7 1 (0.20%) Oracle Identity Manager
7 1 (0.20%) Puppet
7 1 (0.20%) Red Hat Satellite
Vendors
1 60 (11.76%) Microsoft
2 26 (5.10%) Remedy
3 20 (3.92%) VMware
4 16 (3.14%) HP
5 10 (1.96%) Oracle
6 9 (1.76%) SAP
7 8 (1.57%) Apple
7 8 (1.57%) BMC
8 7 (1.37%) Citrix
8 7 (1.37%) Symantec
9 6 (1.18%) Atlassian
10 5 (0.98%) EMC
10 5 (0.98%) Google
10 5 (0.98%) IBM
10 5 (0.98%) LANDesk
10 5 (0.98%) SolarWinds
11 4 (0.78%) Bloomberg
11 4 (0.78%) Bomgar
11 4 (0.78%) Cisco
12 3 (0.59%) RightFax
West London
Energon People
Rate: £300 - £400 per day
Posted: 22 hours ago
London
IT Talent Solutions Ltd
Posted: Yesterday
East London
Arden Resourcing Limited
Rate: £450 - £475 per annum
Posted: Yesterday
London
Wenham Carter Ltd
Posted: 3 days ago
London
Computer People
Posted: Yesterday
London
Brightred Resourcing Limited
Rate: From £250 to £300 per day
Posted: 3 days ago
London
Difrent
Rate: From £500 to £600 per day
Posted: 3 days ago