The table below looks at the statistics for knowledge and experience of ServiceNow products and/or services in IT contracts advertised for the London region. Included is a guide to the average contractor rates offered in IT contracts that have cited ServiceNow over the 3 months to 26 January 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

The figures below represent the IT contractor job market in general and are NOT representative of contractor rates within ServiceNow.

Location
3 months to
26 Jan 2015
Same period 2014 Same period 2013
ServiceNow
Rank 296 315 354
Rank change year-on-year
+19 +39
Contract jobs citing ServiceNow 98 82 19
As % of all contract IT jobs located in London 0.47% 0.37% 0.097%
As % of the Vendors category 1.03% 0.83% 0.21%
Number of daily rates quoted 66 56 13
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£500 £431 £413
Average daily rate % change year-on-year
+15.94% +4.54%
90% offered a daily rate of more than £288 £338 £355
10% offered a daily rate of more than £550 £606 £450
UK excluding London average daily rate £358 £411 £349
% change year-on-year
-12.91% +17.70%
Number of hourly rates quoted 1 1 0
Average hourly rate £22.50 £12.00 -
Average hourly rate % change year-on-year
+87.50% -
UK excluding London average hourly rate £41.50 £15.25 -
% change year-on-year
+172.13% -
ServiceNow
England

The following table is for comparison with the above and provides statistics for the entire Vendors category in contract jobs advertised in the London region.

Vendors Category
London
Contract IT job ads with a match in the
Vendors category
9539 9926 8910
As % of all contract IT jobs located in London 45.44% 45.39% 45.45%
Number of daily rates quoted 6358 6439 5645
Average daily rate £425 £421 £401
Average daily rate % change year-on-year
+0.95% +5.11%
90% offered a daily rate of more than £245 £250 £250
10% offered a daily rate of more than £575 £600 £585
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 196 230 282
Average hourly rate £18.70 £18.50 £19.50
Average hourly rate % change year-on-year
+1.08% -5.12%
90% offered a hourly rate of more than £12.50 £12.75 £12.00
10% offered a hourly rate of more than £37.15 £33.20 £42.50
UK excluding London average hourly rate £17.00 £16.50 £19.00
% change year-on-year
+3.03% -13.15%

ServiceNow
Jobs Demand Trend in London

This chart provides a 3-month moving total of IT contractor jobs citing ServiceNow across the London region as a proportion of the total demand within the Vendors category.

ServiceNow Jobs Demand Trend in London

ServiceNow
Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ServiceNow across the London region.

ServiceNow Daily Rate Trend in London

ServiceNow
Daily Rate Histogram in London

This chart provides a histogram of daily rates quoted in contract IT jobs citing ServiceNow across the London region over the 3 months to 26 January 2015.

ServiceNow Daily Rate Histogram in London

ServiceNow
Hourly Rate Trend in London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ServiceNow across the London region.

ServiceNow Hourly Rate Trend in London

ServiceNow
Contract Job Locations in London

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing ServiceNow within the London region over the 3 months to 26 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +6 17 £425 -2.85% 9
Hammersmith - - - -
ServiceNow
England

ServiceNow
Top 30 Related IT Skills in London

For the 6 months to 26 January 2015, IT contractor jobs across the London region citing ServiceNow also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ServiceNow.

1 89 (41.98%) ITIL
2 58 (27.36%) ITSM
3 53 (25.00%) Microsoft
4 47 (22.17%) Service Management
5 43 (20.28%) JavaScript
5 43 (20.28%) Banking
6 42 (19.81%) Finance
7 41 (19.34%) HTML
7 41 (19.34%) Windows
8 40 (18.87%) Web Services
9 38 (17.92%) XML
10 33 (15.57%) Ajax
11 32 (15.09%) CSS
11 32 (15.09%) Active Directory
12 31 (14.62%) IBM
13 29 (13.68%) Project Management
14 28 (13.21%) Incident Management
15 27 (12.74%) SOAP
16 26 (12.26%) Agile Software Development
16 26 (12.26%) Workflow
17 25 (11.79%) SharePoint
17 25 (11.79%) SAN
18 24 (11.32%) HP
19 23 (10.85%) MS Office
19 23 (10.85%) CMDB
20 22 (10.38%) PowerShell
20 22 (10.38%) VMware
21 21 (9.91%) VMware Infrastructure
21 21 (9.91%) Degree
21 21 (9.91%) CA

ServiceNow
Top Related IT Skills in London by Category

For the 6 months to 26 January 2015, IT contractor jobs across the London region citing ServiceNow also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ServiceNow. Up to 20 skills are shown per category.

Application Platforms
1 25 (11.79%) SharePoint
2 20 (9.43%) CMS
3 13 (6.13%) IBM Notes
3 13 (6.13%) OpenStack
4 7 (3.30%) MS Exchange
5 4 (1.89%) Exchange Server 2007
6 3 (1.42%) IBM HTTP Server
6 3 (1.42%) Documentum
6 3 (1.42%) Oracle HTTP Server
6 3 (1.42%) Blackberry Enterprise Server
6 3 (1.42%) Apache
6 3 (1.42%) Tomcat
6 3 (1.42%) WebSphere Application Server
6 3 (1.42%) WebLogic
6 3 (1.42%) IIS
6 3 (1.42%) JBoss
6 3 (1.42%) WebSphere
7 2 (0.94%) Exchange Server 2010
7 2 (0.94%) Exchange Server 2003
7 2 (0.94%) Drupal
Applications
1 23 (10.85%) MS Office
2 16 (7.55%) MS Excel
3 11 (5.19%) MS Visio
4 8 (3.77%) MS PowerPoint
5 4 (1.89%) MS Project
Business Applications
1 7 (3.30%) Remedy ITSM
2 3 (1.42%) WebTrends
Cloud Services
1 17 (8.02%) SaaS
2 4 (1.89%) Force.com
3 1 (0.47%) PaaS
3 1 (0.47%) Office 365
Communications & Networking
1 25 (11.79%) SAN
2 19 (8.96%) TCP/IP
3 17 (8.02%) SSL
4 14 (6.60%) VPN
5 13 (6.13%) LDAP
5 13 (6.13%) NAS
5 13 (6.13%) NetScaler
6 4 (1.89%) LAN
6 4 (1.89%) DHCP
6 4 (1.89%) DNS
7 3 (1.42%) HTTP
7 3 (1.42%) WAN
8 1 (0.47%) FTP
8 1 (0.47%) Intranet
8 1 (0.47%) MPLS
8 1 (0.47%) Firewall
8 1 (0.47%) Wi-Fi
8 1 (0.47%) SSH
8 1 (0.47%) Network Security
Database & Business Intelligence
1 5 (2.36%) SQL Server
2 2 (0.94%) Relational Database
3 1 (0.47%) MySQL
3 1 (0.47%) SQL Server 2000
3 1 (0.47%) SQL Server Reporting Services
3 1 (0.47%) SQL Server 2005
3 1 (0.47%) SQL Server Integration Services
3 1 (0.47%) SQL Server 2008
Development Applications
1 5 (2.36%) JIRA
2 1 (0.47%) Oracle Forms
General
1 43 (20.28%) Banking
2 42 (19.81%) Finance
3 18 (8.49%) Retail
4 13 (6.13%) Investment Banking
5 6 (2.83%) Games
6 3 (1.42%) Manufacturing
6 3 (1.42%) Retail Banking
6 3 (1.42%) Law
6 3 (1.42%) Financial Institution
6 3 (1.42%) Telecoms
7 2 (0.94%) Legal
7 2 (0.94%) Publishing
8 1 (0.47%) German Language
8 1 (0.47%) Local Government
Job Titles
1 64 (30.19%) Analyst
2 47 (22.17%) Developer
3 42 (19.81%) ServiceNow Developer
4 29 (13.68%) Consultant
5 25 (11.79%) Administrator
5 25 (11.79%) ServiceNow Consultant
6 17 (8.02%) Service Analyst
6 17 (8.02%) Business Analyst
7 14 (6.60%) Senior Consultant
8 13 (6.13%) Wintel Analyst
9 12 (5.66%) Technical Developer
9 12 (5.66%) ITSM Consultant
9 12 (5.66%) Senior Developer
9 12 (5.66%) Technical Consultant
9 12 (5.66%) Service Desk Analyst
9 12 (5.66%) Senior Technical Consultant
10 11 (5.19%) Architect
10 11 (5.19%) Project Manager
11 10 (4.72%) Desktop Support
12 9 (4.25%) 2nd Line Support
Libraries, Frameworks & Software Standards
1 41 (19.34%) HTML
2 40 (18.87%) Web Services
3 38 (17.92%) XML
4 33 (15.57%) Ajax
5 32 (15.09%) CSS
6 27 (12.74%) SOAP
7 17 (8.02%) REST
8 16 (7.55%) Middleware
9 11 (5.19%) COM
10 3 (1.42%) JMS
10 3 (1.42%) .NET
10 3 (1.42%) Java EE
11 2 (0.94%) jQuery
11 2 (0.94%) XHTML
12 1 (0.47%) HTML5
12 1 (0.47%) CSS3
Miscellaneous
1 23 (10.85%) CMDB
2 18 (8.49%) Analytical Skills
3 13 (6.13%) Replication
4 6 (2.83%) Blackberry
4 6 (2.83%) Online Games
5 5 (2.36%) Management Information System
5 5 (2.36%) Computer Science
6 4 (1.89%) Digital Media
6 4 (1.89%) iPad
6 4 (1.89%) Mainframe
7 3 (1.42%) e-Health
8 2 (0.94%) Hedge funds
8 2 (0.94%) User Experience
9 1 (0.47%) PDA
9 1 (0.47%) Mathematics
9 1 (0.47%) Client/Server
9 1 (0.47%) N-Tier
9 1 (0.47%) Performance Metrics
Operating Systems
1 41 (19.34%) Windows
2 9 (4.25%) Windows XP
3 8 (3.77%) Windows 7
4 7 (3.30%) Windows Server 2008
4 7 (3.30%) Linux
5 6 (2.83%) Windows Server 2003
6 4 (1.89%) Red Hat Enterprise Linux
7 3 (1.42%) UNIX
8 2 (0.94%) Mac OS X
8 2 (0.94%) Windows Server 2012
9 1 (0.47%) SUSE
9 1 (0.47%) AIX
Processes & Methodologies
1 89 (41.98%) ITIL
2 58 (27.36%) ITSM
3 47 (22.17%) Service Management
4 29 (13.68%) Project Management
5 28 (13.21%) Incident Management
6 26 (12.26%) Agile Software Development
6 26 (12.26%) Workflow
7 19 (8.96%) Problem Management
8 16 (7.55%) ITIL V2
9 14 (6.60%) Change Management
9 14 (6.60%) Stakeholder Management
10 13 (6.13%) Configuration Management
10 13 (6.13%) Low Latency
11 12 (5.66%) IT Asset Management
11 12 (5.66%) Customer Engagement
11 12 (5.66%) Technical Architecture
12 10 (4.72%) Release Management
13 7 (3.30%) Mentoring
13 7 (3.30%) Business Analysis
14 6 (2.83%) Asset Management
Programming Languages
1 43 (20.28%) JavaScript
2 22 (10.38%) PowerShell
3 15 (7.08%) VBScript
4 13 (6.13%) C#
5 4 (1.89%) SQL
5 4 (1.89%) Shell Script
6 3 (1.42%) Jython
6 3 (1.42%) Korn
6 3 (1.42%) C-shell
6 3 (1.42%) Bash Shell
7 2 (0.94%) Java
8 1 (0.47%) VB
8 1 (0.47%) Python
8 1 (0.47%) C
Qualifications
1 21 (9.91%) Degree
2 6 (2.83%) Microsoft Certification
3 5 (2.36%) ITIL Certification
4 4 (1.89%) Six Sigma Green Belt
5 3 (1.42%) SC Cleared
5 3 (1.42%) Security Cleared
6 2 (0.94%) MBA
Quality Assurance & Compliance
1 8 (3.77%) SLA
2 5 (2.36%) ISO 9001
3 2 (0.94%) QA
System Software
1 32 (15.09%) Active Directory
2 21 (9.91%) VMware Infrastructure
3 16 (7.55%) XenApp
4 15 (7.08%) Hyper-V
5 14 (6.60%) VMware ESXi
6 13 (6.13%) XenDesktop
6 13 (6.13%) Veritas Cluster Server
7 4 (1.89%) vSphere
Systems Management
1 18 (8.49%) SCCM
2 15 (7.08%) SCOM
2 15 (7.08%) HP SIM
3 13 (6.13%) SCVMM
3 13 (6.13%) EdgeSight
4 12 (5.66%) HP UCMDB
5 11 (5.19%) Tivoli
5 11 (5.19%) Tivoli Storage Manager
6 3 (1.42%) CA Spectrum
7 1 (0.47%) Symantec Endpoint Protection
7 1 (0.47%) BladeLogic
Vendors
1 53 (25.00%) Microsoft
2 31 (14.62%) IBM
3 24 (11.32%) HP
4 22 (10.38%) VMware
5 21 (9.91%) CA
6 20 (9.43%) Citrix
7 18 (8.49%) Remedy
8 14 (6.60%) Nimsoft
8 14 (6.60%) Lotus
9 13 (6.13%) Veritas
9 13 (6.13%) Dell
9 13 (6.13%) Veeam
10 10 (4.72%) EMC
10 10 (4.72%) BMC
11 5 (2.36%) SAP
12 4 (1.89%) Red Hat
13 3 (1.42%) Salesforce.com
13 3 (1.42%) Oracle
13 3 (1.42%) Business Objects
13 3 (1.42%) FrontRange
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