The table below looks at the statistics for knowledge and experience of ServiceNow products and/or services in IT contracts advertised for the London region. Included is a guide to the average contractor rates offered in IT contracts that have cited ServiceNow over the 3 months to 6 May 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

The figures below represent the IT contractor job market in general and are NOT representative of contractor rates within ServiceNow.

Location
3 months to
6 May 2015
Same period 2014 Same period 2013
ServiceNow
Rank 274 298 358
Rank change year-on-year
+24 +60
Contract jobs citing ServiceNow 141 105 27
As % of all contract IT jobs located in London 0.63% 0.46% 0.13%
As % of the Vendors category 1.41% 1.04% 0.28%
Number of daily rates quoted 99 75 18
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£450 £350 £473
Average daily rate % change year-on-year
+28.57% -25.92%
90% offered a daily rate of more than £249 £180 £363
10% offered a daily rate of more than £525 £591 £500
UK excluding London average daily rate £350 £413 £400
% change year-on-year
-15.15% +3.12%
Number of hourly rates quoted 8 1 0
Average hourly rate £13.09 £16.00 -
Average hourly rate % change year-on-year
-18.21% -
UK excluding London average hourly rate £12.50 £24.25 £14.50
% change year-on-year
-48.45% +67.24%
ServiceNow
England

The following table is for comparison with the above and provides statistics for the entire Vendors category in contract jobs advertised in the London region.

Vendors Category
London
Contract IT job ads with a match in the
Vendors category
9992 10141 9696
As % of all contract IT jobs located in London 44.43% 44.11% 45.45%
Number of daily rates quoted 6466 6663 6075
Average daily rate £425 £425 £425
90% offered a daily rate of more than £250 £250 £250
10% offered a daily rate of more than £590 £600 £575
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 225 209 267
Average hourly rate £18.70 £19.00 £20.00
Average hourly rate % change year-on-year
-1.57% -5.00%
90% offered a hourly rate of more than £13.00 £14.00 £12.50
10% offered a hourly rate of more than £50.00 £33.78 £45.00
UK excluding London average hourly rate £18.14 £17.50 £19.00
% change year-on-year
+3.65% -7.89%

ServiceNow
Jobs Demand Trend in London

This chart provides a 3-month moving total of IT contractor jobs citing ServiceNow across the London region as a proportion of the total demand within the Vendors category.

ServiceNow Jobs Demand Trend in London

ServiceNow
Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ServiceNow across the London region.

ServiceNow Daily Rate Trend in London

ServiceNow
Daily Rate Histogram in London

This chart provides a histogram of daily rates quoted in contract IT jobs citing ServiceNow across the London region over the 3 months to 6 May 2015.

ServiceNow Daily Rate Histogram in London

ServiceNow
Hourly Rate Trend in London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ServiceNow across the London region.

ServiceNow Hourly Rate Trend in London

ServiceNow
Hourly Rate Histogram in London

This chart provides a histogram of hourly rates quoted in contract IT jobs citing ServiceNow across the London region over the 3 months to 6 May 2015.

ServiceNow Hourly Rate Histogram in London

ServiceNow
Contract Job Locations in London

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing ServiceNow within the London region over the 3 months to 6 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London -11 20 £361 +24.56% 3
Canary Wharf +1 6 £525 +128.26%
Croydon +1 5 £246 -
Romford - 3 - -
Uxbridge - 3 - -
ServiceNow
England

ServiceNow
Top 30 Related IT Skills in London

For the 6 months to 6 May 2015, IT contractor jobs across the London region citing ServiceNow also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ServiceNow.

1 111 (44.94%) ITIL
2 93 (37.65%) ITSM
3 58 (23.48%) HTML
4 56 (22.67%) Service Management
5 53 (21.46%) JavaScript
5 53 (21.46%) Microsoft
6 50 (20.24%) XML
6 50 (20.24%) Banking
7 49 (19.84%) Finance
8 44 (17.81%) Windows
9 42 (17.00%) Web Services
10 40 (16.19%) CMDB
11 39 (15.79%) CSS
12 34 (13.77%) Project Management
13 32 (12.96%) Remedy
14 30 (12.15%) HP
14 30 (12.15%) Agile Software Development
15 29 (11.74%) Ajax
15 29 (11.74%) Incident Management
15 29 (11.74%) SharePoint
16 28 (11.34%) Citrix
17 26 (10.53%) SaaS
18 25 (10.12%) SCCM
18 25 (10.12%) TCP/IP
18 25 (10.12%) VMware
19 24 (9.72%) VMware Infrastructure
20 23 (9.31%) LDAP
20 23 (9.31%) Active Directory
20 23 (9.31%) IBM
20 23 (9.31%) CA

ServiceNow
Top Related IT Skills in London by Category

For the 6 months to 6 May 2015, IT contractor jobs across the London region citing ServiceNow also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ServiceNow. Up to 20 skills are shown per category.

Application Platforms
1 29 (11.74%) SharePoint
2 18 (7.29%) OpenStack
3 9 (3.64%) CMS
4 5 (2.02%) Confluence
5 3 (1.21%) IBM Notes
6 2 (0.81%) MS Exchange
7 1 (0.40%) SmartSockets
7 1 (0.40%) Lync
7 1 (0.40%) Exchange Server 2010
Applications
1 12 (4.86%) MS Office
2 10 (4.05%) MS Excel
3 5 (2.02%) MS PowerPoint
4 2 (0.81%) MS Visio
Business Applications
1 13 (5.26%) Remedy ITSM
2 1 (0.40%) ION MarketView
Cloud Services
1 26 (10.53%) SaaS
2 5 (2.02%) Amazon AWS
3 4 (1.62%) Force.com
3 4 (1.62%) Microsoft Azure
4 2 (0.81%) PaaS
5 1 (0.40%) Office 365
5 1 (0.40%) Taleo
Communications & Networking
1 25 (10.12%) TCP/IP
2 23 (9.31%) LDAP
3 21 (8.50%) SAN
4 18 (7.29%) NAS
4 18 (7.29%) NetScaler
4 18 (7.29%) VPN
5 17 (6.88%) SSL
6 4 (1.62%) DNS
7 3 (1.21%) Internet
8 2 (0.81%) DHCP
9 1 (0.40%) HTTP
9 1 (0.40%) LAN
9 1 (0.40%) SMTP
9 1 (0.40%) HTTPS
9 1 (0.40%) IMAP
9 1 (0.40%) Network Security
9 1 (0.40%) Intranet
Database & Business Intelligence
1 11 (4.45%) SQL Server
2 9 (3.64%) Relational Database
3 7 (2.83%) Oracle Database
4 4 (1.62%) MySQL
4 4 (1.62%) DB2
5 3 (1.21%) Oracle Database 10g
5 3 (1.21%) Oracle Database 12c
5 3 (1.21%) Oracle Database 11g
6 2 (0.81%) DTS
6 2 (0.81%) SQL Server Integration Services
7 1 (0.40%) Spotfire
7 1 (0.40%) QlikView
7 1 (0.40%) PostgreSQL
7 1 (0.40%) Microsoft Analysis Services
7 1 (0.40%) SQL Server Reporting Services
7 1 (0.40%) SQL Server Analysis Services
7 1 (0.40%) Oracle BI EE
Development Applications
1 11 (4.45%) JIRA
2 9 (3.64%) Subversion
3 5 (2.02%) Jenkins
4 3 (1.21%) Eclipse
4 3 (1.21%) Toad
5 1 (0.40%) MSI
5 1 (0.40%) ClearCase
General
1 50 (20.24%) Banking
2 49 (19.84%) Finance
3 21 (8.50%) Investment Banking
4 14 (5.67%) Retail
5 3 (1.21%) Publishing
5 3 (1.21%) Retail Banking
6 2 (0.81%) Legal
6 2 (0.81%) Back Office
6 2 (0.81%) Telecoms
7 1 (0.40%) Games
7 1 (0.40%) German Language
7 1 (0.40%) Front Office
Job Titles
1 67 (27.13%) Analyst
2 52 (21.05%) Consultant
3 51 (20.65%) Developer
4 43 (17.41%) ServiceNow Developer
5 40 (16.19%) ServiceNow Consultant
6 24 (9.72%) Service Analyst
7 23 (9.31%) Project Manager
8 20 (8.10%) Business Analyst
8 20 (8.10%) Architect
8 20 (8.10%) Technical Consultant
9 19 (7.69%) Senior Consultant
10 16 (6.48%) Senior Developer
10 16 (6.48%) Senior Technical Consultant
10 16 (6.48%) ITSM Consultant
10 16 (6.48%) Technical Developer
10 16 (6.48%) Wintel Analyst
11 15 (6.07%) Administrator
12 14 (5.67%) Service Desk Analyst
13 7 (2.83%) Service Manager
14 6 (2.43%) Systems Administrator
Libraries, Frameworks & Software Standards
1 58 (23.48%) HTML
2 50 (20.24%) XML
3 42 (17.00%) Web Services
4 39 (15.79%) CSS
5 29 (11.74%) Ajax
6 22 (8.91%) SOAP
7 20 (8.10%) Middleware
8 15 (6.07%) COM
9 6 (2.43%) .NET
9 6 (2.43%) XHTML
10 3 (1.21%) ODBC
10 3 (1.21%) J2EE
10 3 (1.21%) JDBC
10 3 (1.21%) JSP
10 3 (1.21%) Servlets
10 3 (1.21%) RESTful
10 3 (1.21%) REST
11 2 (0.81%) Application Packaging
11 2 (0.81%) XSL
12 1 (0.40%) XSLT
Miscellaneous
1 40 (16.19%) CMDB
2 19 (7.69%) Replication
3 17 (6.88%) Analytical Skills
4 5 (2.02%) Statistics
4 5 (2.02%) Management Information System
5 4 (1.62%) Mainframe
5 4 (1.62%) iPad
6 3 (1.21%) Hedge funds
6 3 (1.21%) N-Tier
6 3 (1.21%) Fixed Income
6 3 (1.21%) Equities
7 2 (0.81%) Credit Risk
7 2 (0.81%) PMI
7 2 (0.81%) Foreign Exchange (FX)
7 2 (0.81%) Blackberry
7 2 (0.81%) iPhone
8 1 (0.40%) Private Cloud
8 1 (0.40%) Client/Server
8 1 (0.40%) NHS
8 1 (0.40%) Online Games
Operating Systems
1 44 (17.81%) Windows
2 16 (6.48%) Windows 7
3 11 (4.45%) UNIX
4 9 (3.64%) Linux
5 4 (1.62%) Windows Server 2008
6 3 (1.21%) Windows XP
7 2 (0.81%) Mac OS X
7 2 (0.81%) Windows Server 2003
7 2 (0.81%) Red Hat Enterprise Linux
7 2 (0.81%) Windows Server 2012
8 1 (0.40%) Mac OS
8 1 (0.40%) Android
Processes & Methodologies
1 111 (44.94%) ITIL
2 93 (37.65%) ITSM
3 56 (22.67%) Service Management
4 34 (13.77%) Project Management
5 30 (12.15%) Agile Software Development
6 29 (11.74%) Incident Management
7 22 (8.91%) Stakeholder Management
8 20 (8.10%) Change Management
9 19 (7.69%) Time Management
10 18 (7.29%) Low Latency
10 18 (7.29%) IT Asset Management
11 17 (6.88%) ITIL V2
11 17 (6.88%) Configuration Management
12 16 (6.48%) Workflow
12 16 (6.48%) Customer Engagement
12 16 (6.48%) Technical Architecture
13 14 (5.67%) Business Analysis
14 13 (5.26%) Release Management
15 12 (4.86%) Problem Management
16 10 (4.05%) Waterfall
Programming Languages
1 53 (21.46%) JavaScript
2 22 (8.91%) C#
2 22 (8.91%) PowerShell
3 20 (8.10%) VBScript
4 15 (6.07%) SQL
4 15 (6.07%) Java
5 6 (2.43%) Shell Script
6 4 (1.62%) Python
6 4 (1.62%) Ruby
7 3 (1.21%) C++
7 3 (1.21%) PL/SQL
8 2 (0.81%) PHP
8 2 (0.81%) T-SQL
8 2 (0.81%) VB
9 1 (0.40%) VB.NET
9 1 (0.40%) VB6
9 1 (0.40%) Perl
9 1 (0.40%) C
Qualifications
1 22 (8.91%) Degree
2 5 (2.02%) ITIL Certification
3 4 (1.62%) PRINCE2 Certification
3 4 (1.62%) PMI Certification
4 2 (0.81%) PMP
5 1 (0.40%) A+ Certification
5 1 (0.40%) Sun Certification
5 1 (0.40%) SC Cleared
5 1 (0.40%) Security Cleared
5 1 (0.40%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 7 (2.83%) SLA
2 3 (1.21%) ISO 9001
3 2 (0.81%) PMBOK
4 1 (0.40%) QA
System Software
1 24 (9.72%) VMware Infrastructure
2 23 (9.31%) Active Directory
3 20 (8.10%) Hyper-V
3 20 (8.10%) XenApp
4 18 (7.29%) XenDesktop
4 18 (7.29%) Veritas Cluster Server
4 18 (7.29%) VMware ESXi
5 4 (1.62%) Tivoli Workload Scheduler
6 2 (0.81%) Microsoft App-V
6 2 (0.81%) vSphere
7 1 (0.40%) UAG
7 1 (0.40%) VMware ESX
Systems Management
1 25 (10.12%) SCCM
2 22 (8.91%) SCOM
3 18 (7.29%) SCVMM
4 17 (6.88%) HP SIM
5 16 (6.48%) HP UCMDB
6 15 (6.07%) EdgeSight
7 5 (2.02%) Tivoli
8 4 (1.62%) Opscode Chef
9 2 (0.81%) Symantec Endpoint Protection
10 1 (0.40%) Netcool
10 1 (0.40%) Control-M
10 1 (0.40%) OpenView
10 1 (0.40%) Unicenter
Vendors
1 53 (21.46%) Microsoft
2 32 (12.96%) Remedy
3 30 (12.15%) HP
4 28 (11.34%) Citrix
5 25 (10.12%) VMware
6 23 (9.31%) IBM
6 23 (9.31%) CA
7 19 (7.69%) Dell
8 18 (7.29%) Veritas
9 15 (6.07%) Veeam
9 15 (6.07%) Nimsoft
10 12 (4.86%) BMC
10 12 (4.86%) Oracle
11 5 (2.02%) FrontRange
12 4 (1.62%) Ab Initio
12 4 (1.62%) ATG
12 4 (1.62%) webMethods
13 3 (1.21%) SolarWinds
13 3 (1.21%) Lotus
14 2 (0.81%) Red Hat
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