The table below looks at the statistics for knowledge and experience of ServiceNow products and/or services in IT contracts advertised for the London region. Included is a guide to the contractor rates offered in IT contracts that have cited ServiceNow over the 3 months to 24 May 2016 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

The figures below represent the IT contractor job market in general and are not representative of contractor rates within ServiceNow.

3 months to
24 May 2016
Same period 2015 Same period 2014
ServiceNow
Rank 205 280 332
Rank change year-on-year
+75 +52
Contract jobs citing ServiceNow 255 141 87
As % of all contract IT jobs located in London 1.18% 0.64% 0.38%
As % of the Vendors category 2.85% 1.43% 0.87%
Number of daily rates quoted 191 99 56
Median daily rate £500 £450 £290
Median daily rate % change year-on-year
+11.11% +55.17%
90% offered a daily rate of more than £361 £242 £180
10% offered a daily rate of more than £625 £525 £542
UK excluding London median daily rate £400 £388 £425
% change year-on-year
+3.22% -8.82%
Number of hourly rates quoted 0 10 2
Median hourly rate - £13.09 £16.25
Median hourly rate % change year-on-year
- -19.47%
UK excluding London median hourly rate £14.50 £12.50 £26.50
% change year-on-year
+16.00% -52.83%
ServiceNow
England

The following table is for comparison with the above and provides statistics for the entire Vendors category in contract jobs advertised in the London region.

Vendors Category
London
Contract IT job ads with a match in the
Vendors category
8934 9858 10046
As % of all contract IT jobs located in London 41.23% 44.52% 43.65%
Number of daily rates quoted 6110 6443 6561
Median daily rate £450 £425 £425
Median daily rate % change year-on-year
+5.88% -
90% offered a daily rate of more than £275 £250 £250
10% offered a daily rate of more than £600 £600 £600
UK excluding London median daily rate £383 £370 £350
% change year-on-year
+3.37% +5.71%
Number of hourly rates quoted 116 239 205
Median hourly rate £19.00 £19.01 £19.00
Median hourly rate % change year-on-year
-0.03% +0.03%
90% offered a hourly rate of more than £12.50 £13.03 £14.00
10% offered a hourly rate of more than £42.50 £50.00 £30.00
UK excluding London median hourly rate £20.25 £18.00 £17.56
% change year-on-year
+12.50% +2.53%

ServiceNow
Jobs Demand Trend in London

The demand trend of contract jobs across the London region citing ServiceNow as a proportion of all IT contracts with a match in the Vendors category.

ServiceNow Jobs Demand Trend in London

ServiceNow
Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ServiceNow across the London region.

ServiceNow Daily Rate Trend in London

ServiceNow
Daily Rate Histogram in London

This chart provides a histogram of daily rates quoted in contract IT jobs citing ServiceNow across the London region over the 3 months to 24 May 2016.

ServiceNow Daily Rate Histogram in London

ServiceNow
Hourly Rate Trend in London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ServiceNow across the London region.

ServiceNow Hourly Rate Trend in London

ServiceNow
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ServiceNow within the London region over the 3 months to 24 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +33 19 £500 +27.38% 9
Croydon -6 11 £325 +30.00%
Bromley - 8 £450 -
Feltham - 3 £563 -
Enfield - 1 £150 -
Hayes - 1 - -
Kingston Upon Thames - 1 - -
ServiceNow
England

ServiceNow
Top 30 Related IT Skills in London

For the 6 months to 24 May 2016, IT contractor jobs citing ServiceNow also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the London region with a requirement for ServiceNow.

1 221 (46.92%) ITIL
2 203 (43.10%) ITSM
3 180 (38.22%) Service Management
4 118 (25.05%) JavaScript
5 93 (19.75%) Finance
6 79 (16.77%) HTML
6 79 (16.77%) CSS
7 73 (15.50%) Agile Software Development
8 66 (14.01%) XML
9 57 (12.10%) Stakeholder Management
10 56 (11.89%) Web Services
11 53 (11.25%) CMDB
12 52 (11.04%) Change Management
13 50 (10.62%) Banking
14 49 (10.40%) CMS
14 49 (10.40%) ITIL Certification
15 43 (9.13%) Workflow
16 39 (8.28%) Microsoft
16 39 (8.28%) Java
17 38 (8.07%) Ajax
18 37 (7.86%) Business Analysis
19 35 (7.43%) Oracle
20 34 (7.22%) Windows
20 34 (7.22%) Analytical Skills
21 27 (5.73%) SOAP
21 27 (5.73%) SQL
22 26 (5.52%) User Acceptance Testing
23 25 (5.31%) ITIL V3
24 24 (5.10%) REST
24 24 (5.10%) SQL Server

ServiceNow
Top Related IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 49 (10.40%) CMS
2 14 (2.97%) SharePoint
3 13 (2.76%) Apache
4 4 (0.85%) Oracle Workflow
5 2 (0.42%) Confluence
5 2 (0.42%) Exchange Server 2010
5 2 (0.42%) MS Exchange
5 2 (0.42%) Node.js
6 1 (0.21%) Blackberry Enterprise Server
6 1 (0.21%) Exchange Server 2013
Applications
1 11 (2.34%) MS Excel
1 11 (2.34%) MS Office
2 4 (0.85%) MS PowerPoint
2 4 (0.85%) MS Visio
3 1 (0.21%) MS Project
3 1 (0.21%) Spreadsheet
Business Applications
1 17 (3.61%) Remedy ITSM
2 5 (1.06%) Oracle Applications
3 3 (0.64%) Salerio
Cloud Services
1 12 (2.55%) SaaS
2 4 (0.85%) Microsoft Azure
3 3 (0.64%) Office 365
4 2 (0.42%) Amazon AWS
5 1 (0.21%) IBM PureFlex
5 1 (0.21%) Taleo
5 1 (0.21%) Trello
Communications & Networking
1 14 (2.97%) LDAP
2 7 (1.49%) SSL
2 7 (1.49%) VPN
3 5 (1.06%) Internet
4 3 (0.64%) HTTP
4 3 (0.64%) Intranet
5 2 (0.42%) SNMP
6 1 (0.21%) Cisco Nexus
6 1 (0.21%) Firewall
6 1 (0.21%) MPLS
6 1 (0.21%) Network Security
6 1 (0.21%) POP3
6 1 (0.21%) SAN
6 1 (0.21%) SMTP
6 1 (0.21%) SSH
6 1 (0.21%) Telnet
6 1 (0.21%) VoIP
6 1 (0.21%) WAAS
6 1 (0.21%) WAN
Database & Business Intelligence
1 24 (5.10%) SQL Server
2 7 (1.49%) Pentaho
2 7 (1.49%) SQL Server 2008
3 3 (0.64%) BusinessObjects
3 3 (0.64%) Data Mining
3 3 (0.64%) Data Warehouse
3 3 (0.64%) GIS
3 3 (0.64%) Oracle Database
3 3 (0.64%) Oracle Database 10g
3 3 (0.64%) Oracle Database 11g
3 3 (0.64%) Relational Database
3 3 (0.64%) SAP Data Services
3 3 (0.64%) SQL Server Integration Services
3 3 (0.64%) SQL Server Reporting Services
4 1 (0.21%) MS Access
Development Applications
1 8 (1.70%) Jenkins
1 8 (1.70%) JIRA
2 5 (1.06%) VSS/SourceSafe
3 4 (0.85%) Team Foundation Server
4 3 (0.64%) Visual Studio
5 1 (0.21%) HP UFT
5 1 (0.21%) MSI
5 1 (0.21%) Selenium
General
1 93 (19.75%) Finance
2 50 (10.62%) Banking
3 22 (4.67%) Financial Institution
4 21 (4.46%) Pharmaceutical
5 20 (4.25%) Law
6 16 (3.40%) Investment Banking
7 9 (1.91%) Back Office
8 8 (1.70%) Front Office
9 5 (1.06%) Telecoms
10 4 (0.85%) Billing
10 4 (0.85%) Publishing
11 3 (0.64%) Advertising
11 3 (0.64%) General Ledger
11 3 (0.64%) Legal
11 3 (0.64%) Marketing
11 3 (0.64%) Retail
12 1 (0.21%) Manufacturing
12 1 (0.21%) Spanish Language
Job Titles
1 187 (39.70%) Developer
2 170 (36.09%) ServiceNow Developer
3 119 (25.27%) Analyst
4 76 (16.14%) Architect
5 64 (13.59%) Business Analyst
6 51 (10.83%) Consultant
7 41 (8.70%) ServiceNow Consultant
8 23 (4.88%) Service Analyst
9 20 (4.25%) Administrator
10 14 (2.97%) Support Analyst
11 13 (2.76%) Applications Support
12 12 (2.55%) Solutions Architect
12 12 (2.55%) Technical Developer
13 11 (2.34%) ITSM Developer
13 11 (2.34%) Portal Developer
13 11 (2.34%) Technical Leader
14 10 (2.12%) Applications Support Analyst
14 10 (2.12%) Banking Analyst
14 10 (2.12%) Service Management Analyst
14 10 (2.12%) Technical Architect
Libraries, Frameworks & Software Standards
1 79 (16.77%) CSS
1 79 (16.77%) HTML
2 66 (14.01%) XML
3 56 (11.89%) Web Services
4 38 (8.07%) Ajax
5 27 (5.73%) SOAP
6 24 (5.10%) REST
7 15 (3.18%) HTML5
8 11 (2.34%) AngularJS
8 11 (2.34%) JSON
9 8 (1.70%) .NET
10 7 (1.49%) ASP.NET
10 7 (1.49%) CAML
11 6 (1.27%) COM
11 6 (1.27%) FIX Protocol
12 3 (0.64%) JDBC
12 3 (0.64%) Oracle Fusion
13 2 (0.42%) CSS3
13 2 (0.42%) jQuery
13 2 (0.42%) Twitter Bootstrap
Miscellaneous
1 53 (11.25%) CMDB
2 34 (7.22%) Analytical Skills
3 15 (3.18%) Management Information System
4 11 (2.34%) User Experience
5 10 (2.12%) Computer Science
6 9 (1.91%) Derivative
7 8 (1.70%) Data Centre
8 7 (1.49%) Equities
8 7 (1.49%) Visualisation
9 6 (1.27%) Data Structures
9 6 (1.27%) Fixed Income
9 6 (1.27%) Foreign Exchange (FX)
9 6 (1.27%) SWIFT
10 4 (0.85%) Data Integration
11 3 (0.64%) Enterprise Software
12 2 (0.42%) Data Extraction
12 2 (0.42%) Hedge funds
12 2 (0.42%) iPad
12 2 (0.42%) Smartphone
12 2 (0.42%) Social Media
Operating Systems
1 34 (7.22%) Windows
2 23 (4.88%) Linux
3 16 (3.40%) Unix
4 14 (2.97%) Windows Server
5 10 (2.12%) Windows 7
6 9 (1.91%) Red Hat Enterprise Linux
6 9 (1.91%) Windows Server 2012
7 7 (1.49%) CentOS
8 6 (1.27%) Solaris
9 4 (0.85%) Windows Server 2008
10 2 (0.42%) Apple iOS
10 2 (0.42%) Mac OS X
10 2 (0.42%) Windows 10
10 2 (0.42%) Windows Server 2003
11 1 (0.21%) Windows 8
Processes & Methodologies
1 221 (46.92%) ITIL
2 203 (43.10%) ITSM
3 180 (38.22%) Service Management
4 73 (15.50%) Agile Software Development
5 57 (12.10%) Stakeholder Management
6 52 (11.04%) Change Management
7 43 (9.13%) Workflow
8 37 (7.86%) Business Analysis
9 26 (5.52%) User Acceptance Testing
10 25 (5.31%) ITIL V3
11 24 (5.10%) Configuration Management
12 23 (4.88%) Six Sigma
13 19 (4.03%) Project Management
13 19 (4.03%) Service Delivery
14 18 (3.82%) DevOps
14 18 (3.82%) Release Management
15 15 (3.18%) Content Management
15 15 (3.18%) Technical Architecture
16 13 (2.76%) GAP Analysis
16 13 (2.76%) Migration
Programming Languages
1 118 (25.05%) JavaScript
2 39 (8.28%) Java
3 27 (5.73%) SQL
4 21 (4.46%) PowerShell
5 11 (2.34%) C#
6 9 (1.91%) T-SQL
7 8 (1.70%) VB
8 7 (1.49%) FQL
9 5 (1.06%) VBA
10 4 (0.85%) Shell Script
10 4 (0.85%) VBScript
11 3 (0.64%) Perl
12 2 (0.42%) C++
12 2 (0.42%) PHP
13 1 (0.21%) Bash Shell
13 1 (0.21%) C
13 1 (0.21%) Python
13 1 (0.21%) Ruby
Qualifications
1 49 (10.40%) ITIL Certification
2 23 (4.88%) Degree
3 19 (4.03%) Security Cleared
4 12 (2.55%) SC Cleared
5 6 (1.27%) ITIL Foundation Certificate
6 3 (0.64%) Microsoft Certification
7 2 (0.42%) BPSS Clearance
7 2 (0.42%) MCP
7 2 (0.42%) MCSE
7 2 (0.42%) PRINCE2 Certification
8 1 (0.21%) BC Cleared
8 1 (0.21%) CAPM
8 1 (0.21%) CCAA
8 1 (0.21%) CIPD
8 1 (0.21%) Citrix Certification
8 1 (0.21%) DV Cleared
8 1 (0.21%) GISP
8 1 (0.21%) MCSA
8 1 (0.21%) PMI Certification
8 1 (0.21%) PMP
Quality Assurance & Compliance
1 19 (4.03%) QA
2 11 (2.34%) COBIT
2 11 (2.34%) SLA
3 4 (0.85%) Data Quality
4 3 (0.64%) Disclosure Scotland
4 3 (0.64%) Sarbanes-Oxley
5 1 (0.21%) PCI DSS
System Software
1 15 (3.18%) Active Directory
2 9 (1.91%) VMware Infrastructure
3 2 (0.42%) Hyper-V
4 1 (0.21%) Firmware
4 1 (0.21%) Microsoft App-V
4 1 (0.21%) SRDF
4 1 (0.21%) vSphere
4 1 (0.21%) XenApp
4 1 (0.21%) XenDesktop
Systems Management
1 9 (1.91%) Puppet
1 9 (1.91%) SCCM
2 8 (1.70%) ZABBIX
3 7 (1.49%) Nagios
4 6 (1.27%) SCOM
5 4 (0.85%) EMC NetWorker
5 4 (0.85%) logstash
6 3 (0.64%) BMC PATROL
7 2 (0.42%) Tivoli
8 1 (0.21%) Ansible
8 1 (0.21%) BladeLogic
8 1 (0.21%) EMC VPLEX
8 1 (0.21%) Opscode Chef
8 1 (0.21%) Salt
8 1 (0.21%) SCOrch
8 1 (0.21%) Tivoli Monitoring
8 1 (0.21%) Tivoli Storage Manager
8 1 (0.21%) vRealize
8 1 (0.21%) Zenoss
Vendors
1 39 (8.28%) Microsoft
2 35 (7.43%) Oracle
3 22 (4.67%) Remedy
4 11 (2.34%) VMware
5 9 (1.91%) IBM
5 9 (1.91%) Red Hat
6 7 (1.49%) BMC
7 6 (1.27%) Fidessa
7 6 (1.27%) HP
7 6 (1.27%) Trayport
8 4 (0.85%) CA
8 4 (0.85%) Citrix
8 4 (0.85%) FrontRange
8 4 (0.85%) SAP
8 4 (0.85%) SolarWinds
9 3 (0.64%) Apple
9 3 (0.64%) Bomgar
9 3 (0.64%) GoldenSource
10 2 (0.42%) Cisco
11 1 (0.21%) EMC
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