The table below looks at the statistics for knowledge and experience of ServiceNow products and/or services in IT contracts advertised for the London region. Included is a guide to the average contractor rates offered in IT contracts that have cited ServiceNow over the 3 months to 18 December 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

The figures below represent the IT contractor job market in general and are NOT representative of contractor rates within ServiceNow.

Location
3 months to
18 Dec 2014
Same period 2013 Same period 2012
ServiceNow
Rank 281 328 365
Rank change year-on-year
+47 +37
Contract jobs citing ServiceNow 121 97 19
As % of all contract IT jobs located in London 0.52% 0.40% 0.089%
As % of the Vendors category 1.18% 0.87% 0.19%
Number of daily rates quoted 85 71 17
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£450 £400 £450
Average daily rate % change year-on-year
+12.50% -11.11%
UK excluding London average daily rate £378 £415 £350
% change year-on-year
-9.03% +18.57%
Number of hourly rates quoted 10 2 0
Average hourly rate £13.09 £14.25 -
Average hourly rate % change year-on-year
-8.17% -
UK excluding London average hourly rate £22.00 £15.38 -
% change year-on-year
+43.08% -
ServiceNow
England

The following table is for comparison with the above and provides statistics for the entire Vendors category in contract jobs advertised in the London region.

Vendors Category
London
Contract IT job ads with a match in the
Vendors category
10277 11172 9898
As % of all contract IT jobs located in London 44.42% 45.91% 46.23%
Number of daily rates quoted 7031 7350 6202
Average daily rate £425 £425 £413
Average daily rate % change year-on-year
- +3.03%
90% offered a daily rate of more than £225 £250 £241
10% offered a daily rate of more than £580 £600 £600
UK excluding London average daily rate £363 £350 £350
% change year-on-year
+3.57% -
Number of hourly rates quoted 247 229 300
Average hourly rate £17.50 £18.00 £20.00
Average hourly rate % change year-on-year
-2.77% -10.00%
90% offered a hourly rate of more than £12.50 £12.50 £12.00
10% offered a hourly rate of more than £32.50 £31.80 £42.50
UK excluding London average hourly rate £17.50 £17.00 £19.00
% change year-on-year
+2.94% -10.52%

ServiceNow
Jobs Demand Trend in London

This chart provides a 3-month moving total of IT contractor jobs citing ServiceNow across the London region as a proportion of the total demand within the Vendors category.

ServiceNow Jobs Demand Trend in London

ServiceNow
Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ServiceNow across the London region.

ServiceNow Daily Rate Trend in London

ServiceNow
Daily Rate Histogram in London

This chart provides a histogram of daily rates quoted in contract IT jobs citing ServiceNow across the London region over the 3 months to 18 December 2014.

ServiceNow Daily Rate Histogram in London

ServiceNow
Hourly Rate Trend in London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ServiceNow across the London region.

ServiceNow Hourly Rate Trend in London

ServiceNow
Contract Job Locations in London

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing ServiceNow within the London region over the 3 months to 18 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +17 25 £425 +6.25% 5
Canary Wharf - - - -
Harrow - - - -
ServiceNow
England

ServiceNow
Top 30 Related IT Skills in London

For the 6 months to 18 December 2014, IT contractor jobs across the London region citing ServiceNow also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ServiceNow.

1 88 (43.78%) ITIL
2 46 (22.89%) Service Management
2 46 (22.89%) ITSM
3 44 (21.89%) Windows
3 44 (21.89%) Microsoft
4 41 (20.40%) Finance
5 39 (19.40%) JavaScript
6 37 (18.41%) Active Directory
6 37 (18.41%) Banking
7 33 (16.42%) Web Services
8 31 (15.42%) HTML
9 30 (14.93%) XML
10 28 (13.93%) Workflow
11 27 (13.43%) CSS
11 27 (13.43%) IBM
12 26 (12.94%) MS Office
12 26 (12.94%) Ajax
13 25 (12.44%) Incident Management
13 25 (12.44%) Agile Software Development
13 25 (12.44%) SOAP
13 25 (12.44%) Project Management
14 20 (9.95%) CMS
15 18 (8.96%) Retail
15 18 (8.96%) Remedy
15 18 (8.96%) SAN
15 18 (8.96%) MS Excel
15 18 (8.96%) SharePoint
15 18 (8.96%) Analytical Skills
16 17 (8.46%) REST
16 17 (8.46%) HP

ServiceNow
Top Related IT Skills in London by Category

For the 6 months to 18 December 2014, IT contractor jobs across the London region citing ServiceNow also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ServiceNow. Up to 20 skills are shown per category.

Application Platforms
1 20 (9.95%) CMS
2 18 (8.96%) SharePoint
3 14 (6.97%) IBM Notes
4 7 (3.48%) OpenStack
4 7 (3.48%) MS Exchange
5 4 (1.99%) WebSphere Application Server
5 4 (1.99%) Exchange Server 2007
5 4 (1.99%) WebSphere
6 3 (1.49%) IBM HTTP Server
6 3 (1.49%) JBoss
6 3 (1.49%) WebLogic
6 3 (1.49%) IIS
6 3 (1.49%) Oracle HTTP Server
6 3 (1.49%) Documentum
6 3 (1.49%) Apache
6 3 (1.49%) Tomcat
6 3 (1.49%) Blackberry Enterprise Server
7 2 (1.00%) Drupal
7 2 (1.00%) Exchange Server 2003
7 2 (1.00%) Exchange Server 2010
Applications
1 26 (12.94%) MS Office
2 18 (8.96%) MS Excel
3 11 (5.47%) MS Visio
4 8 (3.98%) MS PowerPoint
5 4 (1.99%) MS Project
Business Applications
1 6 (2.99%) Remedy ITSM
2 3 (1.49%) WebTrends
3 1 (0.50%) Oracle Retail
Cloud Services
1 15 (7.46%) SaaS
2 4 (1.99%) Force.com
3 1 (0.50%) PaaS
Communications & Networking
1 18 (8.96%) SAN
2 15 (7.46%) SSL
3 14 (6.97%) TCP/IP
4 10 (4.98%) VPN
5 8 (3.98%) LDAP
6 7 (3.48%) NetScaler
6 7 (3.48%) NAS
7 3 (1.49%) HTTP
7 3 (1.49%) DNS
7 3 (1.49%) DHCP
7 3 (1.49%) LAN
7 3 (1.49%) WAN
8 2 (1.00%) Firewall
9 1 (0.50%) SSH
9 1 (0.50%) FTP
9 1 (0.50%) Intranet
9 1 (0.50%) MPLS
9 1 (0.50%) Wi-Fi
Database & Business Intelligence
1 5 (2.49%) SQL Server
2 1 (0.50%) Oracle Database
2 1 (0.50%) SQL Server Reporting Services
2 1 (0.50%) SQL Server 2005
2 1 (0.50%) SQL Server Integration Services
2 1 (0.50%) SQL Server 2008
2 1 (0.50%) MySQL
2 1 (0.50%) DB2
2 1 (0.50%) SQL Server 2000
Development Applications
1 8 (3.98%) JIRA
2 1 (0.50%) Jenkins
2 1 (0.50%) Subversion
2 1 (0.50%) Oracle Forms
2 1 (0.50%) MSI
General
1 41 (20.40%) Finance
2 37 (18.41%) Banking
3 18 (8.96%) Retail
4 11 (5.47%) Games
5 10 (4.98%) Investment Banking
6 3 (1.49%) Law
6 3 (1.49%) Manufacturing
6 3 (1.49%) Telecoms
6 3 (1.49%) Financial Institution
7 2 (1.00%) Retail Banking
7 2 (1.00%) Publishing
8 1 (0.50%) Legal
8 1 (0.50%) Local Government
8 1 (0.50%) German Language
Job Titles
1 59 (29.35%) Analyst
2 42 (20.90%) Developer
3 38 (18.91%) ServiceNow Developer
4 28 (13.93%) Consultant
5 24 (11.94%) ServiceNow Consultant
6 23 (11.44%) Administrator
7 18 (8.96%) Business Analyst
8 16 (7.96%) Service Analyst
9 13 (6.47%) Service Desk Analyst
10 11 (5.47%) Desktop Support
11 10 (4.98%) Architect
11 10 (4.98%) 2nd Line Support
11 10 (4.98%) Senior Consultant
12 9 (4.48%) Support Analyst
13 8 (3.98%) Senior Developer
13 8 (3.98%) Technical Consultant
13 8 (3.98%) ITSM Consultant
13 8 (3.98%) Senior Technical Consultant
13 8 (3.98%) Technical Developer
14 7 (3.48%) Wintel Analyst
Libraries, Frameworks & Software Standards
1 33 (16.42%) Web Services
2 31 (15.42%) HTML
3 30 (14.93%) XML
4 27 (13.43%) CSS
5 26 (12.94%) Ajax
6 25 (12.44%) SOAP
7 17 (8.46%) REST
8 10 (4.98%) Middleware
9 8 (3.98%) COM
10 3 (1.49%) Java EE
10 3 (1.49%) .NET
10 3 (1.49%) JMS
11 2 (1.00%) jQuery
12 1 (0.50%) CSS3
12 1 (0.50%) HTML5
12 1 (0.50%) Application Packaging
12 1 (0.50%) WebSphere MQ
Miscellaneous
1 18 (8.96%) Analytical Skills
2 15 (7.46%) CMDB
3 11 (5.47%) Online Games
4 7 (3.48%) Replication
4 7 (3.48%) Blackberry
5 5 (2.49%) Computer Science
5 5 (2.49%) Mainframe
5 5 (2.49%) Management Information System
6 4 (1.99%) iPad
6 4 (1.99%) Digital Media
7 3 (1.49%) e-Health
8 2 (1.00%) PDA
8 2 (1.00%) User Experience
9 1 (0.50%) Performance Metrics
9 1 (0.50%) Mathematics
9 1 (0.50%) Client/Server
Operating Systems
1 44 (21.89%) Windows
2 15 (7.46%) Windows XP
3 14 (6.97%) Windows 7
4 10 (4.98%) Linux
5 8 (3.98%) Windows Server 2003
5 8 (3.98%) Windows Server 2008
6 6 (2.99%) UNIX
7 4 (1.99%) Red Hat Enterprise Linux
8 2 (1.00%) Mac OS X
9 1 (0.50%) Windows Server 2012
9 1 (0.50%) SUSE
9 1 (0.50%) AIX
Processes & Methodologies
1 88 (43.78%) ITIL
2 46 (22.89%) Service Management
2 46 (22.89%) ITSM
3 28 (13.93%) Workflow
4 25 (12.44%) Incident Management
4 25 (12.44%) Agile Software Development
4 25 (12.44%) Project Management
5 16 (7.96%) Problem Management
6 15 (7.46%) Stakeholder Management
7 14 (6.97%) Change Management
8 12 (5.97%) ITIL V2
9 10 (4.98%) Configuration Management
10 9 (4.48%) Release Management
10 9 (4.48%) Technical Architecture
11 8 (3.98%) Customer Engagement
11 8 (3.98%) IT Asset Management
12 7 (3.48%) Low Latency
13 6 (2.99%) Business Analysis
13 6 (2.99%) Asset Management
14 5 (2.49%) Time Management
Programming Languages
1 39 (19.40%) JavaScript
2 16 (7.96%) PowerShell
3 10 (4.98%) VBScript
4 7 (3.48%) C#
5 4 (1.99%) Shell Script
5 4 (1.99%) SQL
6 3 (1.49%) C-shell
6 3 (1.49%) Bash Shell
6 3 (1.49%) Jython
6 3 (1.49%) Korn
7 2 (1.00%) VB
7 2 (1.00%) Java
8 1 (0.50%) Python
Qualifications
1 17 (8.46%) Degree
2 7 (3.48%) Microsoft Certification
3 6 (2.99%) ITIL Certification
4 4 (1.99%) Six Sigma Green Belt
5 3 (1.49%) SC Cleared
5 3 (1.49%) Security Cleared
6 2 (1.00%) MBA
7 1 (0.50%) ITIL Foundation Certificate
7 1 (0.50%) Cisco Certification
Quality Assurance & Compliance
1 11 (5.47%) SLA
2 5 (2.49%) ISO 9001
3 2 (1.00%) QA
System Software
1 37 (18.41%) Active Directory
2 14 (6.97%) VMware Infrastructure
3 10 (4.98%) XenApp
4 8 (3.98%) VMware ESXi
5 7 (3.48%) Hyper-V
5 7 (3.48%) XenDesktop
5 7 (3.48%) Veritas Cluster Server
6 4 (1.99%) vSphere
Systems Management
1 13 (6.47%) SCCM
2 11 (5.47%) Tivoli
2 11 (5.47%) Tivoli Storage Manager
3 10 (4.98%) HP SIM
4 8 (3.98%) SCOM
4 8 (3.98%) HP UCMDB
5 7 (3.48%) EdgeSight
5 7 (3.48%) SCVMM
6 3 (1.49%) CA Spectrum
7 1 (0.50%) Symantec Endpoint Protection
7 1 (0.50%) BladeLogic
Vendors
1 44 (21.89%) Microsoft
2 27 (13.43%) IBM
3 18 (8.96%) Remedy
4 17 (8.46%) HP
5 15 (7.46%) Lotus
5 15 (7.46%) VMware
6 14 (6.97%) CA
7 13 (6.47%) Citrix
8 10 (4.98%) EMC
9 8 (3.98%) BMC
9 8 (3.98%) Nimsoft
10 7 (3.48%) Veeam
10 7 (3.48%) Dell
10 7 (3.48%) Veritas
11 5 (2.49%) Oracle
12 4 (1.99%) Red Hat
12 4 (1.99%) Cisco
12 4 (1.99%) SAP
13 3 (1.49%) Business Objects
13 3 (1.49%) Salesforce.com
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