The table below looks at the statistics for knowledge and experience of ServiceNow products and/or services in IT contracts advertised for the London region. Included is a guide to the contractor rates offered in IT contracts that have cited ServiceNow over the 3 months to 6 May 2016 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

The figures below represent the IT contractor job market in general and are not representative of contractor rates within ServiceNow.

3 months to
6 May 2016
Same period 2015 Same period 2014
ServiceNow
Rank 216 283 335
Rank change year-on-year
+67 +52
Contract jobs citing ServiceNow 248 142 98
As % of all contract IT jobs located in London 1.09% 0.63% 0.42%
As % of the Vendors category 2.64% 1.42% 0.96%
Number of daily rates quoted 175 99 72
Median daily rate £500 £450 £350
Median daily rate % change year-on-year
+11.11% +28.57%
90% offered a daily rate of more than £350 £249 £180
10% offered a daily rate of more than £600 £525 £598
UK excluding London median daily rate £400 £350 £413
% change year-on-year
+14.28% -15.15%
Number of hourly rates quoted 0 8 2
Median hourly rate - £13.09 £14.25
Median hourly rate % change year-on-year
- -8.17%
UK excluding London median hourly rate £22.50 £12.50 £24.25
% change year-on-year
+80.00% -48.45%
ServiceNow
England

The following table is for comparison with the above and provides statistics for the entire Vendors category in contract jobs advertised in the London region.

Vendors Category
London
Contract IT job ads with a match in the
Vendors category
9395 9975 10240
As % of all contract IT jobs located in London 41.22% 44.34% 43.86%
Number of daily rates quoted 6402 6452 6721
Median daily rate £450 £425 £425
Median daily rate % change year-on-year
+5.88% -
90% offered a daily rate of more than £275 £250 £250
10% offered a daily rate of more than £600 £590 £600
UK excluding London median daily rate £380 £375 £350
% change year-on-year
+1.33% +7.14%
Number of hourly rates quoted 120 226 212
Median hourly rate £19.00 £18.70 £19.00
Median hourly rate % change year-on-year
+1.60% -1.57%
90% offered a hourly rate of more than £10.00 £13.00 £14.00
10% offered a hourly rate of more than £32.94 £50.00 £33.75
UK excluding London median hourly rate £20.00 £18.50 £17.50
% change year-on-year
+8.10% +5.71%

ServiceNow
Jobs Demand Trend in London

The demand trend of contract jobs across the London region citing ServiceNow as a proportion of all IT contracts with a match in the Vendors category.

ServiceNow Jobs Demand Trend in London

ServiceNow
Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ServiceNow across the London region.

ServiceNow Daily Rate Trend in London

ServiceNow
Daily Rate Histogram in London

This chart provides a histogram of daily rates quoted in contract IT jobs citing ServiceNow across the London region over the 3 months to 6 May 2016.

ServiceNow Daily Rate Histogram in London

ServiceNow
Hourly Rate Trend in London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ServiceNow across the London region.

ServiceNow Hourly Rate Trend in London

ServiceNow
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ServiceNow within the London region over the 3 months to 6 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +42 18 £500 +37.93% 6
Croydon -3 12 £275 +11.78%
Bromley - 11 £450 -
Canary Wharf -2 1 £105 -80.00%
Enfield - 1 £150 -
Hayes - 1 - -
Kingston Upon Thames - 1 - -
ServiceNow
England

ServiceNow
Top 30 Related IT Skills in London

For the 6 months to 6 May 2016, IT contractor jobs citing ServiceNow also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the London region with a requirement for ServiceNow.

1 227 (49.67%) ITIL
2 199 (43.54%) ITSM
3 169 (36.98%) Service Management
4 114 (24.95%) JavaScript
5 86 (18.82%) Finance
6 74 (16.19%) HTML
7 70 (15.32%) CSS
8 61 (13.35%) XML
9 60 (13.13%) Web Services
10 56 (12.25%) Agile Software Development
11 55 (12.04%) Banking
12 52 (11.38%) CMS
13 51 (11.16%) Stakeholder Management
14 48 (10.50%) Change Management
15 47 (10.28%) ITIL Certification
16 46 (10.07%) CMDB
17 43 (9.41%) Workflow
18 38 (8.32%) Java
19 37 (8.10%) Oracle
19 37 (8.10%) Microsoft
19 37 (8.10%) Ajax
20 35 (7.66%) Windows
21 32 (7.00%) Business Analysis
22 31 (6.78%) Analytical Skills
23 29 (6.35%) ITIL V3
24 26 (5.69%) Linux
24 26 (5.69%) Configuration Management
25 25 (5.47%) SQL
26 24 (5.25%) SQL Server
26 24 (5.25%) User Acceptance Testing

ServiceNow
Top Related IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 52 (11.38%) CMS
2 13 (2.84%) Apache
3 10 (2.19%) SharePoint
4 5 (1.09%) Node.js
5 4 (0.88%) Oracle Workflow
6 3 (0.66%) Exchange Server 2010
6 3 (0.66%) MS Exchange
7 2 (0.44%) Blackberry Enterprise Server
8 1 (0.22%) Confluence
8 1 (0.22%) Exchange Server 2013
8 1 (0.22%) Skype for Business
Applications
1 10 (2.19%) MS Excel
2 8 (1.75%) MS Office
3 4 (0.88%) MS PowerPoint
3 4 (0.88%) MS Visio
4 1 (0.22%) MS Project
4 1 (0.22%) Spreadsheet
Business Applications
1 16 (3.50%) Remedy ITSM
2 5 (1.09%) Oracle Applications
3 3 (0.66%) Salerio
Cloud Services
1 9 (1.97%) SaaS
2 4 (0.88%) Microsoft Azure
3 3 (0.66%) Office 365
4 2 (0.44%) Amazon AWS
5 1 (0.22%) IBM PureFlex
5 1 (0.22%) Taleo
Communications & Networking
1 14 (3.06%) LDAP
2 6 (1.31%) SSL
2 6 (1.31%) VPN
3 3 (0.66%) Intranet
3 3 (0.66%) SNMP
4 2 (0.44%) HTTP
4 2 (0.44%) Internet
4 2 (0.44%) SSH
5 1 (0.22%) Cisco Nexus
5 1 (0.22%) Firewall
5 1 (0.22%) MPLS
5 1 (0.22%) Network Security
5 1 (0.22%) SAN
5 1 (0.22%) Telnet
5 1 (0.22%) Unified Communications
5 1 (0.22%) VoIP
5 1 (0.22%) WAAS
5 1 (0.22%) WAN
Database & Business Intelligence
1 24 (5.25%) SQL Server
2 7 (1.53%) Pentaho
2 7 (1.53%) Relational Database
3 3 (0.66%) BusinessObjects
3 3 (0.66%) Data Mining
3 3 (0.66%) Data Warehouse
3 3 (0.66%) GIS
3 3 (0.66%) Oracle Database
3 3 (0.66%) Oracle Database 10g
3 3 (0.66%) Oracle Database 11g
3 3 (0.66%) SAP Data Services
3 3 (0.66%) SQL Server 2008
3 3 (0.66%) SQL Server Integration Services
3 3 (0.66%) SQL Server Reporting Services
4 1 (0.22%) MS Access
Development Applications
1 12 (2.63%) JIRA
2 8 (1.75%) Jenkins
3 5 (1.09%) VSS/SourceSafe
4 4 (0.88%) Team Foundation Server
5 3 (0.66%) Visual Studio
6 1 (0.22%) HP UFT
6 1 (0.22%) MSI
6 1 (0.22%) Selenium
General
1 86 (18.82%) Finance
2 55 (12.04%) Banking
3 22 (4.81%) Financial Institution
3 22 (4.81%) Pharmaceutical
4 20 (4.38%) Investment Banking
5 15 (3.28%) Law
6 9 (1.97%) Back Office
7 8 (1.75%) Front Office
8 5 (1.09%) Telecoms
9 4 (0.88%) Billing
9 4 (0.88%) Publishing
10 3 (0.66%) Advertising
10 3 (0.66%) General Ledger
10 3 (0.66%) Legal
10 3 (0.66%) Marketing
11 2 (0.44%) Retail
12 1 (0.22%) Japanese Language
12 1 (0.22%) Manufacturing
12 1 (0.22%) Spanish Language
Job Titles
1 184 (40.26%) Developer
2 164 (35.89%) ServiceNow Developer
3 109 (23.85%) Analyst
4 70 (15.32%) Architect
5 58 (12.69%) Business Analyst
6 47 (10.28%) Consultant
7 37 (8.10%) ServiceNow Consultant
8 21 (4.60%) Service Analyst
9 19 (4.16%) Administrator
10 13 (2.84%) Applications Support
10 13 (2.84%) Support Analyst
10 13 (2.84%) Technical Developer
11 11 (2.41%) Portal Developer
11 11 (2.41%) Solutions Architect
12 10 (2.19%) Applications Support Analyst
12 10 (2.19%) ITSM Analyst
12 10 (2.19%) ITSM Developer
12 10 (2.19%) Service Management Analyst
13 9 (1.97%) Banking Analyst
13 9 (1.97%) Technical Leader
Libraries, Frameworks & Software Standards
1 74 (16.19%) HTML
2 70 (15.32%) CSS
3 61 (13.35%) XML
4 60 (13.13%) Web Services
5 37 (8.10%) Ajax
6 23 (5.03%) SOAP
7 20 (4.38%) REST
8 18 (3.94%) HTML5
9 7 (1.53%) JSON
10 6 (1.31%) COM
10 6 (1.31%) FIX Protocol
11 5 (1.09%) AngularJS
11 5 (1.09%) jQuery
11 5 (1.09%) Twitter Bootstrap
12 4 (0.88%) .NET
13 3 (0.66%) ASP.NET
13 3 (0.66%) CAML
13 3 (0.66%) JDBC
13 3 (0.66%) Oracle Fusion
14 2 (0.44%) SAML
Miscellaneous
1 46 (10.07%) CMDB
2 31 (6.78%) Analytical Skills
3 15 (3.28%) Management Information System
4 11 (2.41%) Computer Science
4 11 (2.41%) Visualisation
5 9 (1.97%) Derivative
6 8 (1.75%) Data Centre
7 7 (1.53%) Equities
7 7 (1.53%) User Experience
8 6 (1.31%) Data Structures
8 6 (1.31%) Fixed Income
8 6 (1.31%) Foreign Exchange (FX)
8 6 (1.31%) SWIFT
9 5 (1.09%) Data Integration
10 2 (0.44%) Blackberry
10 2 (0.44%) Data Extraction
10 2 (0.44%) Enterprise Software
10 2 (0.44%) Hedge funds
10 2 (0.44%) iPad
11 1 (0.22%) Digital Media
Operating Systems
1 35 (7.66%) Windows
2 26 (5.69%) Linux
3 17 (3.72%) Unix
4 15 (3.28%) Windows Server
5 10 (2.19%) Windows 7
5 10 (2.19%) Windows Server 2012
6 9 (1.97%) Red Hat Enterprise Linux
7 7 (1.53%) CentOS
8 6 (1.31%) Solaris
9 5 (1.09%) Windows Server 2008
10 2 (0.44%) Apple iOS
10 2 (0.44%) Mac OS X
10 2 (0.44%) Windows 10
10 2 (0.44%) Windows Server 2003
11 1 (0.22%) Windows 8
Processes & Methodologies
1 227 (49.67%) ITIL
2 199 (43.54%) ITSM
3 169 (36.98%) Service Management
4 56 (12.25%) Agile Software Development
5 51 (11.16%) Stakeholder Management
6 48 (10.50%) Change Management
7 43 (9.41%) Workflow
8 32 (7.00%) Business Analysis
9 29 (6.35%) ITIL V3
10 26 (5.69%) Configuration Management
11 24 (5.25%) User Acceptance Testing
12 23 (5.03%) Six Sigma
13 21 (4.60%) Service Delivery
14 19 (4.16%) DevOps
15 18 (3.94%) Project Management
15 18 (3.94%) Release Management
16 15 (3.28%) Migration
17 12 (2.63%) Incident Management
17 12 (2.63%) Problem Management
17 12 (2.63%) Scrum
Programming Languages
1 114 (24.95%) JavaScript
2 38 (8.32%) Java
3 25 (5.47%) SQL
4 20 (4.38%) PowerShell
5 7 (1.53%) C#
6 5 (1.09%) Python
6 5 (1.09%) T-SQL
6 5 (1.09%) VBA
7 4 (0.88%) Shell Script
7 4 (0.88%) VB
7 4 (0.88%) VBScript
8 3 (0.66%) FQL
8 3 (0.66%) Perl
9 2 (0.44%) C++
9 2 (0.44%) PHP
10 1 (0.22%) Bash Shell
10 1 (0.22%) C
10 1 (0.22%) Ruby
Qualifications
1 47 (10.28%) ITIL Certification
2 23 (5.03%) Degree
3 15 (3.28%) Security Cleared
4 10 (2.19%) SC Cleared
5 6 (1.31%) ITIL Foundation Certificate
6 3 (0.66%) Microsoft Certification
7 2 (0.44%) MCP
7 2 (0.44%) MCSE
7 2 (0.44%) PRINCE2 Certification
8 1 (0.22%) CCAA
8 1 (0.22%) CCNA
8 1 (0.22%) Cisco Certification
8 1 (0.22%) CISM
8 1 (0.22%) CISSP
8 1 (0.22%) Citrix Certification
8 1 (0.22%) DV Cleared
8 1 (0.22%) GISP
8 1 (0.22%) MCSA
8 1 (0.22%) PMI Certification
8 1 (0.22%) PMP
Quality Assurance & Compliance
1 17 (3.72%) QA
2 12 (2.63%) SLA
3 10 (2.19%) COBIT
4 4 (0.88%) Data Quality
5 3 (0.66%) Disclosure Scotland
5 3 (0.66%) Sarbanes-Oxley
6 1 (0.22%) PCI DSS
System Software
1 15 (3.28%) Active Directory
2 9 (1.97%) VMware Infrastructure
3 2 (0.44%) Hyper-V
4 1 (0.22%) Firmware
4 1 (0.22%) Microsoft App-V
4 1 (0.22%) SRDF
4 1 (0.22%) VMware ESXi
4 1 (0.22%) vSphere
4 1 (0.22%) XenApp
4 1 (0.22%) XenDesktop
Systems Management
1 9 (1.97%) Puppet
2 8 (1.75%) SCCM
2 8 (1.75%) ZABBIX
3 6 (1.31%) Nagios
4 5 (1.09%) SCOM
5 4 (0.88%) logstash
6 3 (0.66%) EMC NetWorker
7 2 (0.44%) BMC PATROL
7 2 (0.44%) Tivoli
8 1 (0.22%) Ansible
8 1 (0.22%) BladeLogic
8 1 (0.22%) EMC VPLEX
8 1 (0.22%) Opscode Chef
8 1 (0.22%) Salt
8 1 (0.22%) SCOrch
8 1 (0.22%) Tivoli Identity Manager
8 1 (0.22%) Tivoli Monitoring
8 1 (0.22%) Tivoli Storage Manager
8 1 (0.22%) vRealize
8 1 (0.22%) Zenoss
Vendors
1 37 (8.10%) Microsoft
1 37 (8.10%) Oracle
2 21 (4.60%) Remedy
3 11 (2.41%) VMware
4 10 (2.19%) IBM
5 9 (1.97%) Red Hat
6 6 (1.31%) Fidessa
6 6 (1.31%) Trayport
7 5 (1.09%) BMC
7 5 (1.09%) CA
7 5 (1.09%) HP
8 4 (0.88%) FrontRange
8 4 (0.88%) SAP
9 3 (0.66%) Apple
9 3 (0.66%) Cisco
9 3 (0.66%) Citrix
9 3 (0.66%) GoldenSource
9 3 (0.66%) SolarWinds
10 2 (0.44%) Bomgar
10 2 (0.44%) Symantec
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