The table below looks at the statistics for knowledge and experience of ServiceNow products and/or services in IT contracts advertised for the London region. Included is a guide to the average contractor rates offered in IT contracts that have cited ServiceNow over the 3 months to 1 September 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

The figures below represent the IT contractor job market in general and are NOT representative of contractor rates within ServiceNow.

Location
3 months to
1 Sep 2015
Same period 2014 Same period 2013
ServiceNow
Rank 251 367 352
Rank change year-on-year
+116 -15
Contract jobs citing ServiceNow 186 59 82
As % of all contract IT jobs located in London 0.77% 0.24% 0.33%
As % of the Vendors category 1.80% 0.53% 0.71%
Number of daily rates quoted 115 42 48
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£450 £313 £400
Average daily rate % change year-on-year
+44.00% -21.87%
90% offered a daily rate of more than £250 £168 £300
10% offered a daily rate of more than £575 £451 £550
UK excluding London average daily rate £475 £300 £250
% change year-on-year
+58.33% +20.00%
Number of hourly rates quoted 1 1 3
Average hourly rate £22.00 £18.50 £13.93
Average hourly rate % change year-on-year
+18.91% +32.80%
UK excluding London average hourly rate £22.00 £13.50 -
% change year-on-year
+62.96% -
ServiceNow
England

The following table is for comparison with the above and provides statistics for the entire Vendors category in contract jobs advertised in the London region.

Vendors Category
London
Contract IT job ads with a match in the
Vendors category
10324 11079 11483
As % of all contract IT jobs located in London 42.86% 45.53% 45.90%
Number of daily rates quoted 6809 6966 7371
Average daily rate £425 £425 £425
90% offered a daily rate of more than £250 £238 £250
10% offered a daily rate of more than £600 £580 £588
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 223 236 261
Average hourly rate £19.00 £19.00 £19.50
Average hourly rate % change year-on-year
- -2.56%
90% offered a hourly rate of more than £12.00 £13.46 £13.50
10% offered a hourly rate of more than £43.00 £34.05 £48.00
UK excluding London average hourly rate £18.75 £18.00 £19.30
% change year-on-year
+4.16% -6.73%

ServiceNow
Jobs Demand Trend in London

This chart provides a 3-month moving total of IT contractor jobs citing ServiceNow across the London region as a proportion of the total demand within the Vendors category.

ServiceNow Jobs Demand Trend in London

ServiceNow
Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ServiceNow across the London region.

ServiceNow Daily Rate Trend in London

ServiceNow
Daily Rate Histogram in London

This chart provides a histogram of daily rates quoted in contract IT jobs citing ServiceNow across the London region over the 3 months to 1 September 2015.

ServiceNow Daily Rate Histogram in London

ServiceNow
Hourly Rate Trend in London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ServiceNow across the London region.

ServiceNow Hourly Rate Trend in London

ServiceNow
Contract Job Locations in London

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing ServiceNow within the London region over the 3 months to 1 September 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +22 30 £350 +29.62% 5
Docklands, London - 4 £478 -
Hammersmith -2 2 £288 -19.12%
Canary Wharf - 1 - -
ServiceNow
England

ServiceNow
Top 30 Related IT Skills in London

For the 6 months to 1 September 2015, IT contractor jobs across the London region citing ServiceNow also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ServiceNow.

1 151 (45.76%) ITIL
2 121 (36.67%) ITSM
3 90 (27.27%) Service Management
3 90 (27.27%) JavaScript
4 67 (20.30%) Web Services
5 66 (20.00%) HTML
6 55 (16.67%) Banking
7 54 (16.36%) XML
8 53 (16.06%) CMDB
9 51 (15.45%) Finance
10 40 (12.12%) CMS
11 38 (11.52%) SOAP
12 35 (10.61%) Agile Software Development
13 34 (10.30%) JIRA
13 34 (10.30%) Windows
13 34 (10.30%) Remedy
14 32 (9.70%) Degree
15 31 (9.39%) Microsoft
16 30 (9.09%) Change Management
17 28 (8.48%) Stakeholder Management
17 28 (8.48%) Project Management
17 28 (8.48%) Linux
18 27 (8.18%) CSS
18 27 (8.18%) Java
19 25 (7.58%) HP
19 25 (7.58%) Windows 7
19 25 (7.58%) Analytical Skills
19 25 (7.58%) REST
20 24 (7.27%) PowerShell
20 24 (7.27%) SQL

ServiceNow
Top Related IT Skills in London by Category

For the 6 months to 1 September 2015, IT contractor jobs across the London region citing ServiceNow also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ServiceNow. Up to 20 skills are shown per category.

Application Platforms
1 40 (12.12%) CMS
2 17 (5.15%) SharePoint
3 15 (4.55%) Node.js
4 7 (2.12%) Joomla!
5 4 (1.21%) Lync
5 4 (1.21%) OpenStack
6 2 (0.61%) Exchange Server 2010
6 2 (0.61%) MS Exchange
6 2 (0.61%) SmartSockets
6 2 (0.61%) Confluence
6 2 (0.61%) SharePoint 2010
7 1 (0.30%) SharePoint 2013
Applications
1 15 (4.55%) MS Office
2 11 (3.33%) MS Excel
3 10 (3.03%) MS Visio
4 8 (2.42%) MS PowerPoint
5 4 (1.21%) S-PLUS
6 1 (0.30%) MS Project
Business Applications
1 12 (3.64%) Remedy ITSM
2 2 (0.61%) ION MarketView
2 2 (0.61%) Dynamics CRM
3 1 (0.30%) Oracle Applications
Cloud Services
1 21 (6.36%) SaaS
2 12 (3.64%) Taleo
3 10 (3.03%) Amazon AWS
4 4 (1.21%) Microsoft Azure
5 2 (0.61%) Office 365
6 1 (0.30%) PaaS
6 1 (0.30%) Cloud Computing
Communications & Networking
1 18 (5.45%) TCP/IP
2 14 (4.24%) LDAP
3 13 (3.94%) VPN
4 11 (3.33%) SSL
5 8 (2.42%) SAN
6 7 (2.12%) DNS
7 6 (1.82%) DHCP
8 5 (1.52%) NAS
9 4 (1.21%) NetScaler
10 3 (0.91%) ADSL
10 3 (0.91%) LAN
10 3 (0.91%) WLAN
10 3 (0.91%) WAN
10 3 (0.91%) Internet
11 2 (0.61%) Intranet
12 1 (0.30%) Multicast
12 1 (0.30%) Telepresence
12 1 (0.30%) 3G
12 1 (0.30%) H.323
12 1 (0.30%) Wi-Fi
Database & Business Intelligence
1 16 (4.85%) MySQL
2 12 (3.64%) SQL Server
3 10 (3.03%) Relational Database
4 7 (2.12%) MariaDB
5 5 (1.52%) MongoDB
6 4 (1.21%) Oracle Database
7 3 (0.91%) Oracle Database 12c
7 3 (0.91%) Pentaho
7 3 (0.91%) Oracle Database 11g
7 3 (0.91%) Oracle Database 10g
7 3 (0.91%) BusinessObjects
8 2 (0.61%) SQL Server Integration Services
8 2 (0.61%) Spotfire
8 2 (0.61%) QlikView
8 2 (0.61%) DTS
9 1 (0.30%) SQL Server Analysis Services
9 1 (0.30%) Oracle BI EE
9 1 (0.30%) PostgreSQL
9 1 (0.30%) Microsoft Analysis Services
9 1 (0.30%) SQL Server Reporting Services
Development Applications
1 34 (10.30%) JIRA
2 13 (3.94%) Subversion
3 8 (2.42%) Jenkins
4 6 (1.82%) Git (software)
5 5 (1.52%) Gerrit
5 5 (1.52%) Artifactory
6 3 (0.91%) Eclipse
6 3 (0.91%) Toad
7 2 (0.61%) ClearCase
7 2 (0.61%) Selenium
8 1 (0.30%) TeamCity
8 1 (0.30%) MSI
8 1 (0.30%) SonarQube
General
1 55 (16.67%) Banking
2 51 (15.45%) Finance
3 12 (3.64%) Investment Banking
4 9 (2.73%) Publishing
5 5 (1.52%) Law
5 5 (1.52%) Retail
6 2 (0.61%) Legal
6 2 (0.61%) Pharmaceutical
6 2 (0.61%) Front Office
7 1 (0.30%) Back Office
7 1 (0.30%) Telecoms
7 1 (0.30%) Financial Institution
7 1 (0.30%) Games
7 1 (0.30%) Japanese Language
Job Titles
1 89 (26.97%) Analyst
2 84 (25.45%) Developer
3 64 (19.39%) ServiceNow Developer
4 49 (14.85%) Consultant
5 35 (10.61%) ServiceNow Consultant
6 32 (9.70%) Architect
6 32 (9.70%) Business Analyst
7 27 (8.18%) Service Analyst
8 17 (5.15%) Project Manager
8 17 (5.15%) Service Desk Analyst
9 12 (3.64%) Incident Manager
10 11 (3.33%) Major Incident Manager
10 11 (3.33%) Service Manager
11 9 (2.73%) Support Analyst
11 9 (2.73%) Technical Consultant
12 8 (2.42%) Applications Support
12 8 (2.42%) Senior Developer
12 8 (2.42%) Administrator
12 8 (2.42%) ITSM Consultant
13 7 (2.12%) Technical Developer
Libraries, Frameworks & Software Standards
1 67 (20.30%) Web Services
2 66 (20.00%) HTML
3 54 (16.36%) XML
4 38 (11.52%) SOAP
5 27 (8.18%) CSS
6 25 (7.58%) REST
7 21 (6.36%) JDBC
7 21 (6.36%) ODBC
8 17 (5.15%) jQuery
9 16 (4.85%) Middleware
10 15 (4.55%) Twitter Bootstrap
11 14 (4.24%) HTML5
11 14 (4.24%) Ajax
12 7 (2.12%) COM
13 5 (1.52%) Django
13 5 (1.52%) Sinatra
14 4 (1.21%) RESTful
14 4 (1.21%) .NET
15 3 (0.91%) J2EE
15 3 (0.91%) JSP
Miscellaneous
1 53 (16.06%) CMDB
2 25 (7.58%) Analytical Skills
3 16 (4.85%) Management Information System
4 14 (4.24%) Computer Science
5 10 (3.03%) Statistics
6 7 (2.12%) Data Centre
7 5 (1.52%) Video Conferencing
7 5 (1.52%) Replication
8 4 (1.21%) iPad
9 3 (0.91%) Fixed Income
9 3 (0.91%) Equities
10 2 (0.61%) Data Integration
10 2 (0.61%) iPhone
10 2 (0.61%) Credit Risk
10 2 (0.61%) Private Cloud
11 1 (0.30%) Enterprise Software
11 1 (0.30%) Online Games
11 1 (0.30%) Visualisation
11 1 (0.30%) Smartphone
11 1 (0.30%) PMI
Operating Systems
1 34 (10.30%) Windows
2 28 (8.48%) Linux
3 25 (7.58%) Windows 7
4 18 (5.45%) UNIX
5 7 (2.12%) Windows Server 2008
6 4 (1.21%) Android
7 3 (0.91%) Windows XP
7 3 (0.91%) Mac OS X
7 3 (0.91%) Windows Server 2003
7 3 (0.91%) Windows 8
7 3 (0.91%) Windows Server 2012
7 3 (0.91%) Windows Phone
8 1 (0.30%) Red Hat Enterprise Linux
8 1 (0.30%) Mac OS
8 1 (0.30%) SUSE
8 1 (0.30%) AIX
8 1 (0.30%) Solaris
Processes & Methodologies
1 151 (45.76%) ITIL
2 121 (36.67%) ITSM
3 90 (27.27%) Service Management
4 35 (10.61%) Agile Software Development
5 30 (9.09%) Change Management
6 28 (8.48%) Project Management
6 28 (8.48%) Stakeholder Management
7 22 (6.67%) Business Analysis
8 20 (6.06%) Problem Management
8 20 (6.06%) Time Management
9 19 (5.76%) Configuration Management
10 18 (5.45%) Workflow
10 18 (5.45%) SDLC
11 14 (4.24%) ITIL V3
11 14 (4.24%) Service Delivery
12 13 (3.94%) Incident Management
12 13 (3.94%) Content Management
13 11 (3.33%) Enterprise Architecture
14 10 (3.03%) Root Cause Analysis
15 9 (2.73%) Web Development
Programming Languages
1 90 (27.27%) JavaScript
2 27 (8.18%) Java
3 24 (7.27%) SQL
3 24 (7.27%) PowerShell
4 11 (3.33%) Python
5 10 (3.03%) PHP
6 9 (2.73%) Perl
6 9 (2.73%) Ruby
7 8 (2.42%) Shell Script
7 8 (2.42%) C#
8 5 (1.52%) Groovy
8 5 (1.52%) VBScript
9 3 (0.91%) C++
9 3 (0.91%) PL/SQL
10 2 (0.61%) C
10 2 (0.61%) VB
10 2 (0.61%) T-SQL
11 1 (0.30%) VB.NET
11 1 (0.30%) VB6
11 1 (0.30%) Scala
Qualifications
1 32 (9.70%) Degree
2 13 (3.94%) ITIL Certification
3 7 (2.12%) MCP
4 3 (0.91%) MCSA
4 3 (0.91%) Microsoft Certification
5 2 (0.61%) PRINCE2 Certification
5 2 (0.61%) Security Cleared
6 1 (0.30%) PRINCE2 Practitioner
6 1 (0.30%) SC Cleared
6 1 (0.30%) A+ Certification
6 1 (0.30%) PMP
6 1 (0.30%) PMI Certification
6 1 (0.30%) ISTQB
6 1 (0.30%) CAPM
Quality Assurance & Compliance
1 16 (4.85%) SLA
2 4 (1.21%) QA
3 1 (0.30%) COBIT
System Software
1 21 (6.36%) Active Directory
2 18 (5.45%) VMware Infrastructure
3 5 (1.52%) KVM
4 4 (1.21%) Hyper-V
4 4 (1.21%) XenApp
4 4 (1.21%) XenDesktop
4 4 (1.21%) Veritas Cluster Server
4 4 (1.21%) VMware ESXi
5 1 (0.30%) Firmware
5 1 (0.30%) Tivoli Workload Scheduler
5 1 (0.30%) Microsoft App-V
5 1 (0.30%) VMware Server
Systems Management
1 14 (4.24%) Tivoli
2 11 (3.33%) SCCM
3 10 (3.03%) Opscode Chef
4 7 (2.12%) HP UCMDB
5 5 (1.52%) Capistrano
5 5 (1.52%) Puppet
5 5 (1.52%) BladeLogic
6 4 (1.21%) SCOM
6 4 (1.21%) SCVMM
6 4 (1.21%) Opsview
7 3 (0.91%) McAfee ePO
7 3 (0.91%) Netcool
8 2 (0.61%) Control-M
8 2 (0.61%) Tivoli Monitoring
8 2 (0.61%) OpenView
8 2 (0.61%) Unicenter
8 2 (0.61%) HP Quality Center
9 1 (0.30%) HP SIM
9 1 (0.30%) Netcool/OMNIbus
9 1 (0.30%) EdgeSight
Vendors
1 34 (10.30%) Remedy
2 31 (9.39%) Microsoft
3 25 (7.58%) HP
4 24 (7.27%) Oracle
5 23 (6.97%) BMC
6 19 (5.76%) VMware
7 16 (4.85%) CA
8 14 (4.24%) IBM
8 14 (4.24%) Citrix
9 10 (3.03%) Dell
10 6 (1.82%) Cisco
11 5 (1.52%) Sybase
11 5 (1.52%) SaltStack
12 4 (1.21%) Splunk
12 4 (1.21%) Veritas
12 4 (1.21%) Apple
12 4 (1.21%) LANDesk
12 4 (1.21%) Polycom
13 3 (0.91%) McAfee
13 3 (0.91%) TIBCO
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