SLA Contracts in London

Service Level Agreement (SLA)
England > London

The following table provides summary statistics for contract job vacancies advertised in London with a requirement for SLA skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited SLA over the 6 months to 27 April 2024 with a comparison to the same period in the previous 2 years.

6 months to
27 Apr 2024
Same period 2023 Same period 2022
Rank 194 272 262
Rank change year-on-year +78 -10 +3
Contract jobs citing SLA 217 239 413
As % of all contract jobs advertised in London 1.23% 0.88% 1.06%
As % of the Quality Assurance & Compliance category 8.77% 6.76% 8.21%
Number of daily rates quoted 130 155 297
10th Percentile £150 £160 £175
25th Percentile £216 £216 £250
Median daily rate (50th Percentile) £400 £375 £473
Median % change year-on-year +6.67% -20.63% +12.50%
75th Percentile £523 £538 £588
90th Percentile £626 £638 £706
England median daily rate £330 £298 £350
% change year-on-year +10.92% -15.00% -6.67%
Number of hourly rates quoted 24 6 13
10th Percentile £16.25 £15.84 £18.75
25th Percentile £19.53 £17.85 £20.00
Median hourly rate £23.99 £19.22 £26.50
Median % change year-on-year +24.85% -27.49% +32.50%
75th Percentile £51.75 £22.13 £45.00
90th Percentile £53.68 £24.00 £52.20
England median hourly rate £14.60 £18.50 £16.50
% change year-on-year -21.08% +12.12% +17.86%

All Quality Assurance and Compliance Skills
London

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in London with a requirement for quality assurance or compliance skills.

Contract vacancies with a requirement for quality assurance or compliance skills 2,473 3,533 5,028
As % of all contract IT jobs advertised in London 13.96% 13.05% 12.92%
Number of daily rates quoted 1,750 2,550 3,500
10th Percentile £350 £350 £350
25th Percentile £425 £450 £450
Median daily rate (50th Percentile) £550 £565 £550
Median % change year-on-year -2.65% +2.73% +10.00%
75th Percentile £688 £688 £650
90th Percentile £788 £788 £750
England median daily rate £525 £525 £525
% change year-on-year - - +10.53%
Number of hourly rates quoted 63 36 83
10th Percentile £12.90 £20.25 £21.00
25th Percentile £17.94 £21.24 £26.00
Median hourly rate £25.00 £30.75 £44.50
Median % change year-on-year -18.70% -30.90% +122.50%
75th Percentile £46.25 £63.75 £49.25
90th Percentile £56.75 £81.25 £68.50
England median hourly rate £22.04 £40.25 £27.50
% change year-on-year -45.25% +46.36% +30.95%

SLA
Job Vacancy Trend in London

Job postings citing SLA as a proportion of all IT jobs advertised in London.

Job vacancy trend for SLA in London

SLA
Contractor Daily Rate Trend in London

3-month moving average daily rate quoted in jobs citing SLA in London.

Daily rate trend for SLA in London

SLA
Daily Rate Histogram in London

Daily rate distribution for jobs citing SLA in London over the 6 months to 27 April 2024.

Daily rate histogram for SLA in London

SLA
Contractor Hourly Rate Trend in London

3-month moving average hourly rates quoted in jobs citing SLA in London.

Hourly rate trend for SLA in London

SLA
Hourly Rate Histogram in London

Hourly rate distribution of jobs citing SLA in London over the 6 months to 27 April 2024.

Hourly rate histogram for SLA in London

SLA
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing SLA within the London region over the 6 months to 27 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Central London +49 45 £530 +63.08% 12
East London +1 9 £450 +100.00% 4
West London +6 5 £250 -16.67% 7
South London +7 4 £200 +45.45% 3
North London - 1 £425 - 1
SLA
England

SLA
Co-occurring Skills and Capabilities in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 15 (6.91%) Microsoft Exchange
2 5 (2.30%) SharePoint
3 3 (1.38%) Adobe Experience Manager
4 2 (0.92%) IIS
4 2 (0.92%) JBoss
5 1 (0.46%) Confluence
5 1 (0.46%) Exchange Server 2007
5 1 (0.46%) Exchange Server 2010
5 1 (0.46%) OpenStack
5 1 (0.46%) Red Hat Fuse
Applications
1 22 (10.14%) Microsoft Office
2 17 (7.83%) Microsoft Excel
3 6 (2.76%) MS Visio
4 3 (1.38%) Microsoft PowerPoint
Business Applications
1 7 (3.23%) SAP S/4HANA
2 5 (2.30%) Oracle General Ledger
3 3 (1.38%) NEC Housing
3 3 (1.38%) Oracle AGIS
3 3 (1.38%) Oracle Applications
3 3 (1.38%) Oracle Assets
3 3 (1.38%) Oracle Cash Management
3 3 (1.38%) Oracle Financials
3 3 (1.38%) Oracle Payables
3 3 (1.38%) Oracle Receivables
3 3 (1.38%) Remedy ITSM
3 3 (1.38%) Shopify
4 2 (0.92%) Oracle Procure-to-Pay
4 2 (0.92%) Oracle Subledger Accounting
5 1 (0.46%) Dynamics GP
5 1 (0.46%) Temenos T24
5 1 (0.46%) Workday HCM
Cloud Services
1 52 (23.96%) Microsoft 365
2 32 (14.75%) Azure
3 25 (11.52%) AWS
4 19 (8.76%) Power Platform
5 11 (5.07%) SuccessFactors
6 9 (4.15%) Entra ID
7 7 (3.23%) GCP
8 5 (2.30%) IaaS
8 5 (2.30%) PaaS
8 5 (2.30%) SaaS
9 4 (1.84%) Dynamics 365
9 4 (1.84%) Lucidchart
9 4 (1.84%) Power Automate
9 4 (1.84%) WhatsApp
10 3 (1.38%) Amazon EKS
10 3 (1.38%) Azure Storage
10 3 (1.38%) BigCommerce
10 3 (1.38%) Mimecast
10 3 (1.38%) OCI
10 3 (1.38%) Serverless
Communications & Networking
1 27 (12.44%) VPN
2 25 (11.52%) Wireless
3 22 (10.14%) LAN
4 18 (8.29%) Firewall
5 16 (7.37%) WAN
6 9 (4.15%) Internet
7 7 (3.23%) Cisco Nexus
8 6 (2.76%) BGP
8 6 (2.76%) DWDM
8 6 (2.76%) IPsec
8 6 (2.76%) MPLS
8 6 (2.76%) OSPF
8 6 (2.76%) SD-WAN
8 6 (2.76%) VXLAN
9 5 (2.30%) DNS
10 4 (1.84%) ADSL
10 4 (1.84%) IP Telephony
10 4 (1.84%) PSTN
10 4 (1.84%) VoIP
10 4 (1.84%) WLAN
Database & Business Intelligence
1 13 (5.99%) SQL Server
2 9 (4.15%) Data Warehouse
2 9 (4.15%) Power BI
3 8 (3.69%) SQL Server Integration Services
4 7 (3.23%) SQL Server Reporting Services
5 5 (2.30%) Oracle Reports
6 3 (1.38%) MySQL
6 3 (1.38%) Tableau
7 2 (0.92%) Amazon RDS
7 2 (0.92%) Big Data
7 2 (0.92%) Data Lake
8 1 (0.46%) Data Mining
8 1 (0.46%) Elasticsearch
8 1 (0.46%) HDInsight
8 1 (0.46%) MongoDB
8 1 (0.46%) NoSQL
8 1 (0.46%) PostgreSQL
8 1 (0.46%) Relational Database
8 1 (0.46%) SQL Server Analysis Services
Development Applications
1 4 (1.84%) JIRA
2 3 (1.38%) Maven
3 2 (0.92%) Git
4 1 (0.46%) Bitbucket
4 1 (0.46%) Jenkins
4 1 (0.46%) JUnit
4 1 (0.46%) Octopus Deploy
4 1 (0.46%) TeamCity
4 1 (0.46%) Visual Studio
General
1 86 (39.63%) Social Skills
2 70 (32.26%) Finance
3 41 (18.89%) Analytical Skills
4 24 (11.06%) Public Sector
5 19 (8.76%) Banking
6 16 (7.37%) Organisational Skills
7 13 (5.99%) Financial Institution
8 12 (5.53%) Legal
9 9 (4.15%) Investment Banking
10 8 (3.69%) French Language
11 7 (3.23%) Retail
12 6 (2.76%) Telecoms
13 5 (2.30%) Local Government
14 4 (1.84%) Arabic Language
14 4 (1.84%) German Language
14 4 (1.84%) Influencing Skills
14 4 (1.84%) Marketing
14 4 (1.84%) Presentation Skills
14 4 (1.84%) Spanish Language
15 3 (1.38%) General Ledger
Job Titles
1 40 (18.43%) Analyst
2 19 (8.76%) Support Engineer
3 17 (7.83%) Service Analyst
4 15 (6.91%) Consultant
5 14 (6.45%) Senior
6 13 (5.99%) Desktop Support
6 13 (5.99%) Network Engineer
7 12 (5.53%) Lead
8 11 (5.07%) Service Desk Analyst
9 10 (4.61%) Architect
9 10 (4.61%) Solutions Architect
10 9 (4.15%) Desktop Engineer
11 8 (3.69%) Data Engineer
11 8 (3.69%) Desktop Support Engineer
11 8 (3.69%) IT Engineer
12 7 (3.23%) Project Manager
12 7 (3.23%) Service Manager
12 7 (3.23%) Windows Engineer
13 6 (2.76%) Lead Solutions Architect
13 6 (2.76%) Windows Support Engineer
Libraries, Frameworks & Software Standards
1 5 (2.30%) REST
1 5 (2.30%) Web Services
1 5 (2.30%) XMPP
2 4 (1.84%) AngularJS
2 4 (1.84%) Spring
3 3 (1.38%) CSS
3 3 (1.38%) J2EE
3 3 (1.38%) jQuery
3 3 (1.38%) Sass
3 3 (1.38%) Spring MVC
3 3 (1.38%) Twitter Bootstrap
3 3 (1.38%) VML
4 2 (0.92%) Oracle Fusion
4 2 (0.92%) Software Packaging
5 1 (0.46%) Apache Camel
5 1 (0.46%) ATL
5 1 (0.46%) Node.js
5 1 (0.46%) RESTful
5 1 (0.46%) SOAP
5 1 (0.46%) Spring Boot
Miscellaneous
1 21 (9.68%) Management Information System
2 14 (6.45%) Data Centre
3 10 (4.61%) Analytical Mindset
4 9 (4.15%) Hedge funds
4 9 (4.15%) Self-Motivation
5 8 (3.69%) FMCG
6 7 (3.23%) Virtual Team
7 5 (2.30%) BYOD
7 5 (2.30%) Onboarding
8 4 (1.84%) Data Protection Act
8 4 (1.84%) Video Conferencing
9 3 (1.38%) Client/Server
9 3 (1.38%) PKI
10 2 (0.92%) Animation
10 2 (0.92%) Driving Licence
10 2 (0.92%) Enterprise Cloud
10 2 (0.92%) Fat Client
10 2 (0.92%) Social Media
10 2 (0.92%) SWIFT Messaging Network
10 2 (0.92%) Thin Client
Operating Systems
1 76 (35.02%) Windows
2 37 (17.05%) Windows 10
3 18 (8.29%) Linux
4 17 (7.83%) Windows 7
5 16 (7.37%) Windows Server
6 12 (5.53%) Unix
7 6 (2.76%) Apple iOS
8 5 (2.30%) Android
9 3 (1.38%) Mac OS
9 3 (1.38%) Windows Server 2012
10 2 (0.92%) Red Hat Enterprise Linux
11 1 (0.46%) AIX
11 1 (0.46%) Windows Server 2016
11 1 (0.46%) Windows XP
Processes & Methodologies
1 67 (30.88%) ITIL
2 53 (24.42%) Customer Service
3 44 (20.28%) Problem-Solving
4 38 (17.51%) ITSM
5 27 (12.44%) Agile
6 24 (11.06%) Service Delivery
7 23 (10.60%) Change Management
7 23 (10.60%) Problem Management
8 22 (10.14%) Incident Management
9 21 (9.68%) DevOps
10 18 (8.29%) Workflow
11 16 (7.37%) ETL
11 16 (7.37%) Time Management
12 15 (6.91%) Customer Experience
12 15 (6.91%) Data Analysis
12 15 (6.91%) Service Management
13 14 (6.45%) Continuous Improvement
13 14 (6.45%) Project Management
13 14 (6.45%) User Experience
14 13 (5.99%) Disaster Recovery
Programming Languages
1 24 (11.06%) SQL
2 17 (7.83%) PowerShell
3 13 (5.99%) Java
4 10 (4.61%) Python
5 7 (3.23%) T-SQL
6 6 (2.76%) C#
7 4 (1.84%) JavaScript
8 2 (0.92%) Kusto Query Language
8 2 (0.92%) Search Processing Language
9 1 (0.46%) C++
9 1 (0.46%) R
Qualifications
1 25 (11.52%) Degree
1 25 (11.52%) Security Cleared
2 18 (8.29%) SC Cleared
3 11 (5.07%) Cisco Certification
3 11 (5.07%) ITIL Certification
4 7 (3.23%) CCNA
4 7 (3.23%) CCNP
5 5 (2.30%) Master's Degree
6 4 (1.84%) Computer Science Degree
6 4 (1.84%) Microsoft Certification
7 3 (1.38%) DV Cleared
7 3 (1.38%) MCSE
8 2 (0.92%) CCIE
9 1 (0.46%) A+ Certification
9 1 (0.46%) DBS Check
9 1 (0.46%) ITIL Foundation Certificate
9 1 (0.46%) MBA
9 1 (0.46%) PMI Certification
9 1 (0.46%) PMP
Quality Assurance & Compliance
1 8 (3.69%) Data Quality
2 6 (2.76%) QA
3 3 (1.38%) GDPR
4 2 (0.92%) Actionable Recommendations
4 2 (0.92%) NIST
System Software
1 32 (14.75%) Active Directory
2 11 (5.07%) VMware Infrastructure
3 6 (2.76%) Firmware
4 2 (0.92%) BitLocker
4 2 (0.92%) Hyper-V
4 2 (0.92%) Microsoft App-V
5 1 (0.46%) Docker
5 1 (0.46%) Microsoft Virtual Server
5 1 (0.46%) vCloud
5 1 (0.46%) Virtual Desktop
5 1 (0.46%) Virtual Machines
5 1 (0.46%) Virtual Servers
Systems Management
1 17 (7.83%) SCCM
2 11 (5.07%) Microsoft Intune
3 3 (1.38%) Active Directory Federation Services
3 3 (1.38%) Ansible
3 3 (1.38%) SCOM
3 3 (1.38%) Single Sign-On
4 2 (0.92%) AirWatch
4 2 (0.92%) Jamf Pro
4 2 (0.92%) NetBackup
4 2 (0.92%) Progress Chef
4 2 (0.92%) Puppet
4 2 (0.92%) Salt
4 2 (0.92%) SCVMM
4 2 (0.92%) VxRail
5 1 (0.46%) Avamar
5 1 (0.46%) Kubernetes
5 1 (0.46%) OPNET
Vendors
1 78 (35.94%) Microsoft
2 38 (17.51%) ServiceNow
3 24 (11.06%) SAP
4 17 (7.83%) Cisco
5 15 (6.91%) VMware
6 12 (5.53%) Citrix
7 10 (4.61%) Avaya
7 10 (4.61%) Infoblox
8 9 (4.15%) Oracle
9 8 (3.69%) F5
10 7 (3.23%) iManage
11 6 (2.76%) Cadence
11 6 (2.76%) Dell
11 6 (2.76%) HP
11 6 (2.76%) Qualys
12 5 (2.30%) Aruba
12 5 (2.30%) Fortinet
12 5 (2.30%) Google
13 4 (1.84%) Ivanti
13 4 (1.84%) Palo Alto