The table below looks at the statistics for SLA skills in IT contracts advertised for the London region. Included is a guide to the contractor rates offered in IT contracts that have cited SLA over the 3 months to 6 May 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
6 May 2016
Same period 2015 Same period 2014
Service Level Agreement (SLA)
Rank 221 181 196
Rank change year-on-year
-40 +15
Contract jobs citing SLA 241 283 284
As % of all contract IT jobs located in London 1.06% 1.26% 1.22%
As % of the Quality Assurance & Compliance category 11.95% 14.16% 12.56%
Number of daily rates quoted 153 192 156
Median daily rate £350 £350 £373
Median daily rate % change year-on-year
- -6.04%
90% offered a daily rate of more than £135 £151 £168
10% offered a daily rate of more than £520 £524 £475
UK excluding London median daily rate £284 £305 £300
% change year-on-year
-6.96% +1.66%
Number of hourly rates quoted 8 11 19
Median hourly rate £16.25 £17.50 £16.75
Median hourly rate % change year-on-year
-7.14% +4.47%
90% offered a hourly rate of more than £14.55 £10.00 £13.00
10% offered a hourly rate of more than £29.50 £115.00 £23.06
UK excluding London median hourly rate £15.00 £15.50 £14.50
% change year-on-year
-3.22% +6.89%
SLA
England

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in contract jobs advertised in the London region.

Quality Assurance & Compliance Category
London
Contract IT job ads with a match in the
Quality Assurance & Compliance category
2016 1999 2262
As % of all contract IT jobs located in London 8.85% 8.89% 9.69%
Number of daily rates quoted 1421 1394 1610
Median daily rate £450 £450 £450
90% offered a daily rate of more than £300 £280 £288
10% offered a daily rate of more than £629 £625 £625
UK excluding London median daily rate £400 £388 £365
% change year-on-year
+3.22% +6.16%
Number of hourly rates quoted 26 22 35
Median hourly rate £22.00 £20.00 £21.75
Median hourly rate % change year-on-year
+10.00% -8.04%
90% offered a hourly rate of more than £14.20 £12.80 £14.90
10% offered a hourly rate of more than £32.65 £165.00 £55.65
UK excluding London median hourly rate £22.50 £29.00 £21.00
% change year-on-year
-22.41% +38.09%

SLA
Jobs Demand Trend in London

The demand trend of contract jobs across the London region citing SLA as a proportion of all IT contracts with a match in the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in London

SLA
Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing SLA across the London region.

SLA Daily Rate Trend in London

SLA
Daily Rate Histogram in London

This chart provides a histogram of daily rates quoted in contract IT jobs citing SLA across the London region over the 3 months to 6 May 2016.

SLA Daily Rate Histogram in London

SLA
Hourly Rate Trend in London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing SLA across the London region.

SLA Hourly Rate Trend in London

SLA
Hourly Rate Histogram in London

This chart provides a histogram of hourly rates quoted in contract IT jobs citing SLA across the London region over the 3 months to 6 May 2016.

SLA Hourly Rate Histogram in London

SLA
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing SLA within the London region over the 3 months to 6 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +17 28 £334 -20.29% 11
Harrow +2 16 £440 +46.66%
Croydon -2 9 £406 +132.14%
Ilford +5 5 £120 -
Bromley -14 3 £450 +160.86% 1
Feltham +5 2 £317 -14.32%
Romford +1 2 - - 1
Southall - 2 £200 -
Docklands, London - 1 £91 -
Chiswick - 1 - -
SLA
England

SLA
Top 30 Related IT Skills in London

For the 6 months to 6 May 2016, IT contractor jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the London region with a requirement for SLA.

1 218 (42.75%) ITIL
2 151 (29.61%) Windows
3 123 (24.12%) Finance
4 110 (21.57%) Microsoft
5 102 (20.00%) Service Delivery
6 96 (18.82%) Service Management
7 91 (17.84%) Active Directory
8 90 (17.65%) MS Office
9 79 (15.49%) Problem Management
10 74 (14.51%) SQL
10 74 (14.51%) Change Management
11 72 (14.12%) Oracle
12 62 (12.16%) MS Excel
12 62 (12.16%) Citrix
12 62 (12.16%) Windows 7
13 61 (11.96%) Telecoms
14 59 (11.57%) Cisco
14 59 (11.57%) Java
15 58 (11.37%) Degree
16 50 (9.80%) Linux
17 49 (9.61%) VMware
18 48 (9.41%) Incident Management
18 48 (9.41%) Unix
19 47 (9.22%) Banking
20 45 (8.82%) SQL Server
21 44 (8.63%) ITIL Certification
21 44 (8.63%) Windows Server
22 43 (8.43%) Root Cause Analysis
23 39 (7.65%) Firewall
24 38 (7.45%) Security Cleared

SLA
Top Related IT Skills in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 37 (7.25%) MS Exchange
2 34 (6.67%) Tomcat
3 22 (4.31%) SharePoint
4 16 (3.14%) JBoss
5 15 (2.94%) Skype for Business
6 14 (2.75%) Exchange Server 2010
7 13 (2.55%) Blackberry Enterprise Server
7 13 (2.55%) IIS
8 11 (2.16%) IBM Notes
9 10 (1.96%) CMS
9 10 (1.96%) WebLogic
10 7 (1.37%) Apache
10 7 (1.37%) Exchange Server 2013
11 4 (0.78%) Exchange Server 2007
11 4 (0.78%) Node.js
12 3 (0.59%) Zimbra
13 2 (0.39%) Apache Spark
13 2 (0.39%) Confluence
13 2 (0.39%) Oracle SOA Suite
13 2 (0.39%) Sitecore CMS
Applications
1 90 (17.65%) MS Office
2 62 (12.16%) MS Excel
3 19 (3.73%) MS PowerPoint
4 10 (1.96%) MS Visio
5 5 (0.98%) MS Project
6 3 (0.59%) S-PLUS
7 1 (0.20%) Spreadsheet
7 1 (0.20%) SPSS
Business Applications
1 17 (3.33%) Remedy ITSM
2 9 (1.76%) Dynamics CRM
3 7 (1.37%) Summit
4 4 (0.78%) Finacle
4 4 (0.78%) Oracle EBS R12
5 3 (0.59%) Northgate Housing
5 3 (0.59%) Oracle Assets
5 3 (0.59%) Oracle EBS
5 3 (0.59%) Oracle FAH
5 3 (0.59%) Oracle General Ledger
5 3 (0.59%) Oracle Procure-to-Pay
6 2 (0.39%) assyst
6 2 (0.39%) Misys Opics
6 2 (0.39%) Oracle ERP
6 2 (0.39%) Oracle Subledger Accounting
6 2 (0.39%) SAP ERP
7 1 (0.20%) BASE24
7 1 (0.20%) Oracle Applications
7 1 (0.20%) Oracle E-Business Tax
7 1 (0.20%) SAP Oil and Gas
Cloud Services
1 18 (3.53%) Amazon AWS
2 16 (3.14%) Amazon EC2
2 16 (3.14%) Amazon Glacier
2 16 (3.14%) Amazon S3
2 16 (3.14%) AWS CloudFormation
2 16 (3.14%) Virtual Private Cloud
3 9 (1.76%) Office 365
4 6 (1.18%) Microsoft Azure
5 2 (0.39%) Adobe Creative Cloud
5 2 (0.39%) OneDrive
6 1 (0.20%) Azure Active Directory
6 1 (0.20%) GitHub
6 1 (0.20%) Google Analytics
6 1 (0.20%) IaaS
6 1 (0.20%) SaaS
6 1 (0.20%) Yammer
Communications & Networking
1 39 (7.65%) Firewall
2 35 (6.86%) WAN
3 34 (6.67%) LAN
4 31 (6.08%) TCP/IP
5 29 (5.69%) Wireless
6 27 (5.29%) VoIP
7 25 (4.90%) Internet
8 23 (4.51%) VPN
9 21 (4.12%) SAN
10 18 (3.53%) Network Security
11 17 (3.33%) DNS
12 8 (1.57%) DHCP
12 8 (1.57%) GPRS
12 8 (1.57%) Intranet
12 8 (1.57%) Unified Communications
13 7 (1.37%) BIG-IP
13 7 (1.37%) Cisco ASA
13 7 (1.37%) GSM
13 7 (1.37%) ISDN
13 7 (1.37%) UMTS
Database & Business Intelligence
1 45 (8.82%) SQL Server
2 22 (4.31%) Oracle Database
3 18 (3.53%) Apache Cassandra
3 18 (3.53%) MongoDB
4 16 (3.14%) Amazon RDS
5 11 (2.16%) SQL Server 2008
6 9 (1.76%) Oracle Database 11g
6 9 (1.76%) Relational Database
7 8 (1.57%) Oracle Database 12c
7 8 (1.57%) SQL Server 2005
8 7 (1.37%) SQL Server 2012
9 5 (0.98%) SQL Server Integration Services
10 4 (0.78%) Data Mining
10 4 (0.78%) Data Warehouse
10 4 (0.78%) Oracle Database 10g
11 3 (0.59%) Hadoop
11 3 (0.59%) MS Access
11 3 (0.59%) RDBMS
11 3 (0.59%) SQL Server Analysis Services
11 3 (0.59%) SQL Server Reporting Services
Development Applications
1 21 (4.12%) JIRA
2 18 (3.53%) Jenkins
3 15 (2.94%) Subversion
4 13 (2.55%) Maven
5 10 (1.96%) Checkstyle
5 10 (1.96%) FindBugs
6 4 (0.78%) Git (software)
6 4 (0.78%) Team Foundation Server
7 2 (0.39%) Eclipse
7 2 (0.39%) Visual Studio
8 1 (0.20%) Cucumber
8 1 (0.20%) Gradle
8 1 (0.20%) JMeter
8 1 (0.20%) JUnit
8 1 (0.20%) Mockito
8 1 (0.20%) MSI
8 1 (0.20%) Oracle APEX
8 1 (0.20%) SQL Server Management Studio (SSMS)
General
1 123 (24.12%) Finance
2 61 (11.96%) Telecoms
3 47 (9.22%) Banking
4 21 (4.12%) Retail
5 17 (3.33%) Front Office
6 15 (2.94%) Legal
7 13 (2.55%) Investment Banking
8 12 (2.35%) Back Office
8 12 (2.35%) Financial Institution
9 6 (1.18%) Billing
9 6 (1.18%) Games
9 6 (1.18%) Law
9 6 (1.18%) Manufacturing
10 5 (0.98%) Marketing
11 4 (0.78%) Local Government
12 3 (0.59%) Publishing
13 2 (0.39%) German Language
13 2 (0.39%) International Banking
13 2 (0.39%) Japanese Language
13 2 (0.39%) Retail Banking
Job Titles
1 96 (18.82%) Analyst
2 59 (11.57%) Service Manager
3 36 (7.06%) Administrator
3 36 (7.06%) Support Engineer
4 34 (6.67%) Support Analyst
5 30 (5.88%) Network Engineer
5 30 (5.88%) Service Analyst
6 25 (4.90%) IT Support
7 24 (4.71%) Developer
8 23 (4.51%) Service Desk Analyst
9 21 (4.12%) Desktop Support
9 21 (4.12%) Systems Administrator
10 19 (3.73%) Consultant
11 18 (3.53%) 2nd Line Support
11 18 (3.53%) IT Manager
11 18 (3.53%) ITIL Manager
12 17 (3.33%) Delivery Manager
12 17 (3.33%) IT Analyst
12 17 (3.33%) Services Delivery Manager
13 16 (3.14%) Applications Support
Libraries, Frameworks & Software Standards
1 33 (6.47%) Web Services
2 16 (3.14%) JMS
3 14 (2.75%) XML
4 13 (2.55%) .NET
5 12 (2.35%) Hibernate
5 12 (2.35%) SOAP
6 11 (2.16%) REST
6 11 (2.16%) Spring
7 10 (1.96%) Ext JS
7 10 (1.96%) Java EE
8 9 (1.76%) HTML
9 7 (1.37%) CSS
10 4 (0.78%) jQuery
10 4 (0.78%) Lucene
10 4 (0.78%) Middleware
10 4 (0.78%) XHTML
11 3 (0.59%) 802.1X
11 3 (0.59%) FIX Protocol
11 3 (0.59%) HTML5
11 3 (0.59%) Twitter Bootstrap
Miscellaneous
1 37 (7.25%) Blackberry
2 33 (6.47%) Analytical Skills
3 28 (5.49%) Management Information System
4 24 (4.71%) Data Centre
5 16 (3.14%) Video Conferencing
6 12 (2.35%) Derivative
7 11 (2.16%) Computer Science
8 10 (1.96%) CMDB
9 9 (1.76%) Foreign Exchange (FX)
9 9 (1.76%) Hedge funds
10 8 (1.57%) PDA
11 6 (1.18%) iPad
12 5 (0.98%) Fat Client
12 5 (0.98%) iPhone
12 5 (0.98%) NHS
12 5 (0.98%) Statistics
12 5 (0.98%) Thin Client
13 4 (0.78%) BBC
13 4 (0.78%) Client/Server
13 4 (0.78%) EPoS
Operating Systems
1 151 (29.61%) Windows
2 62 (12.16%) Windows 7
3 50 (9.80%) Linux
4 48 (9.41%) Unix
5 44 (8.63%) Windows Server
6 29 (5.69%) Windows Server 2008
7 26 (5.10%) Windows XP
8 23 (4.51%) Windows Server 2003
9 21 (4.12%) Solaris
10 20 (3.92%) Windows 8
11 18 (3.53%) Windows Server 2012
12 16 (3.14%) Debian
13 11 (2.16%) Mac OS X
13 11 (2.16%) Windows 10
14 9 (1.76%) Windows 2000
15 7 (1.37%) Apple iOS
16 6 (1.18%) Windows Vista
17 4 (0.78%) Red Hat Enterprise Linux
17 4 (0.78%) Windows NT
18 3 (0.59%) AIX
Processes & Methodologies
1 218 (42.75%) ITIL
2 102 (20.00%) Service Delivery
3 96 (18.82%) Service Management
4 79 (15.49%) Problem Management
5 74 (14.51%) Change Management
6 48 (9.41%) Incident Management
7 43 (8.43%) Root Cause Analysis
8 37 (7.25%) Agile Software Development
8 37 (7.25%) Project Management
9 33 (6.47%) ITIL V3
10 31 (6.08%) ITSM
10 31 (6.08%) Stakeholder Management
11 26 (5.10%) Migration
12 24 (4.71%) Disaster Recovery
13 23 (4.51%) Business Continuity
13 23 (4.51%) CRM
14 22 (4.31%) Configuration Management
14 22 (4.31%) Network Monitoring
15 21 (4.12%) Continuous Improvement
16 20 (3.92%) Workflow
Programming Languages
1 74 (14.51%) SQL
2 59 (11.57%) Java
3 24 (4.71%) JavaScript
3 24 (4.71%) Python
4 23 (4.51%) PL/SQL
5 17 (3.33%) Bash Shell
6 11 (2.16%) C#
6 11 (2.16%) PowerShell
6 11 (2.16%) Shell Script
7 10 (1.96%) Erlang
7 10 (1.96%) Perl
8 9 (1.76%) C
8 9 (1.76%) Go
9 6 (1.18%) T-SQL
10 3 (0.59%) PHP
10 3 (0.59%) Scala
11 2 (0.39%) C++
11 2 (0.39%) Clojure
11 2 (0.39%) VBA
12 1 (0.20%) JCL
Qualifications
1 58 (11.37%) Degree
2 44 (8.63%) ITIL Certification
3 38 (7.45%) Security Cleared
4 31 (6.08%) SC Cleared
5 29 (5.69%) Cisco Certification
6 22 (4.31%) CCNP
7 13 (2.55%) Microsoft Certification
8 10 (1.96%) PRINCE2 Certification
9 9 (1.76%) CCNA
9 9 (1.76%) ITIL Foundation Certificate
10 6 (1.18%) MCSE
11 4 (0.78%) CCIE
11 4 (0.78%) CISSP
11 4 (0.78%) MCITP
12 3 (0.59%) BICSI Certification
12 3 (0.59%) BICSI RCDD
12 3 (0.59%) CCNP Voice
12 3 (0.59%) CCSE
12 3 (0.59%) DV Cleared
12 3 (0.59%) MCTS
Quality Assurance & Compliance
1 18 (3.53%) QA
2 10 (1.96%) PCI DSS
3 3 (0.59%) ISO/IEC 27001
3 3 (0.59%) Sarbanes-Oxley
4 2 (0.39%) Data Quality
4 2 (0.39%) GPG13
4 2 (0.39%) HMG Security Policy Framework
4 2 (0.39%) ISO 9001
5 1 (0.20%) BS7799
5 1 (0.20%) MiFID
System Software
1 91 (17.84%) Active Directory
2 34 (6.67%) VMware Infrastructure
3 11 (2.16%) XenApp
4 6 (1.18%) Hyper-V
4 6 (1.18%) Terminal Server
4 6 (1.18%) vSphere
5 5 (0.98%) XenDesktop
6 4 (0.78%) Docker
6 4 (0.78%) VMware Workstation
7 3 (0.59%) Microsoft App-V
7 3 (0.59%) NFS
7 3 (0.59%) Terminal Services
7 3 (0.59%) VMware ESX
7 3 (0.59%) Xen
8 2 (0.39%) Microsoft Virtual Server
8 2 (0.39%) Oracle RAC
8 2 (0.39%) VMware ESXi
9 1 (0.20%) Firmware
9 1 (0.20%) ISA Server
9 1 (0.20%) XenServer
Systems Management
1 17 (3.33%) SCCM
2 16 (3.14%) SCOM
3 10 (1.96%) Norton AntiVirus
3 10 (1.96%) Oracle RMAN
4 8 (1.57%) Oracle Enterprise Manager
5 7 (1.37%) NetBackup
6 6 (1.18%) Cisco UCCX
7 5 (0.98%) Backup Exec
7 5 (0.98%) Control-M
8 4 (0.78%) Puppet
8 4 (0.78%) Tivoli
9 3 (0.59%) Cisco CUCM
10 2 (0.39%) BMC PATROL
10 2 (0.39%) DameWare
10 2 (0.39%) HP Data Protector
10 2 (0.39%) HP Quality Center
10 2 (0.39%) ITRS Geneos
10 2 (0.39%) MOM
10 2 (0.39%) Nagios
10 2 (0.39%) Tivoli Storage Manager
Vendors
1 110 (21.57%) Microsoft
2 72 (14.12%) Oracle
3 62 (12.16%) Citrix
4 59 (11.57%) Cisco
5 49 (9.61%) VMware
6 29 (5.69%) HP
7 21 (4.12%) Remedy
8 19 (3.73%) BMC
8 19 (3.73%) IBM
9 17 (3.33%) CheckPoint
9 17 (3.33%) Veritas
10 15 (2.94%) SAP
11 13 (2.55%) Juniper
11 13 (2.55%) Symantec
12 12 (2.35%) ServiceNow
13 11 (2.16%) Bloomberg
13 11 (2.16%) Intel Security
13 11 (2.16%) Lotus
14 10 (1.96%) Dell
14 10 (1.96%) Reuters
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