The table below looks at the statistics for the Service Manager role in IT contracts advertised for the Manchester region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Manager in their job title over the 3 months to 9 February 2016 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
9 Feb 2016
Same period 2015 Same period 2014
Services Manager
Rank 87 80 79
Rank change year-on-year
-7 -1
Contract jobs requiring a Service Manager 18 9 7
As % of all contract IT jobs located in Manchester 0.99% 0.63% 0.61%
As % of the Job Titles category 1.04% 0.66% 0.64%
Number of daily rates quoted 9 5 1
Average daily rate £350 £425 £360
Average daily rate % change year-on-year
-17.64% +18.05%
UK excluding London average daily rate £400 £375 £350
% change year-on-year
+6.66% +7.14%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £20.63 £24.00 £27.50
% change year-on-year
-14.06% -12.72%
Service Manager
North West

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Manchester region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Manchester
Contract IT job ads with a match in the
Job Titles category
1729 1358 1101
As % of all contract IT jobs located in Manchester 94.95% 95.77% 95.32%
Number of daily rates quoted 998 789 586
Average daily rate £370 £350 £350
Average daily rate % change year-on-year
+5.71% -
90% offered a daily rate of more than £245 £263 £200
10% offered a daily rate of more than £525 £500 £500
UK excluding London average daily rate £375 £375 £350
% change year-on-year
- +7.14%
Number of hourly rates quoted 53 58 52
Average hourly rate £17.30 £14.50 £17.50
Average hourly rate % change year-on-year
+19.31% -17.14%
90% offered a hourly rate of more than £12.50 £11.00 £10.00
10% offered a hourly rate of more than £40.00 £29.00 £37.50
UK excluding London average hourly rate £17.50 £16.50 £16.50
% change year-on-year
+6.06% -

Service Manager
Jobs Demand Trend in Manchester

This chart provides a 3-month moving total of IT contractor jobs citing Service Manager in the job title across the Manchester region as a proportion of the total demand within the Job Titles category.

Service Manager Jobs Demand Trend in Manchester

Service Manager
Daily Rate Trend in Manchester

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Manager across the Manchester region.

Service Manager Daily Rate Trend in Manchester

Service Manager
Hourly Rate Trend in Manchester

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Manager across the Manchester region.

Service Manager Hourly Rate Trend in Manchester

Service Manager
Top 30 Related IT Skills in Manchester

For the 6 months to 9 February 2016, IT contractor jobs across the Manchester region that cited Service Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Manager in their job title.

1 33 (78.57%) ITIL
2 27 (64.29%) Service Delivery
3 15 (35.71%) Service Management
4 13 (30.95%) PRINCE2
4 13 (30.95%) Problem Management
5 12 (28.57%) Project Management
6 10 (23.81%) Incident Management
7 9 (21.43%) Asset Management
7 9 (21.43%) Release Management
7 9 (21.43%) Change Management
7 9 (21.43%) Finance
8 6 (14.29%) SAP
8 6 (14.29%) Continuous Improvement
9 5 (11.90%) Data Analysis
9 5 (11.90%) Configuration Management
9 5 (11.90%) Business Continuity
10 4 (9.52%) Manufacturing
10 4 (9.52%) Disaster Recovery
10 4 (9.52%) SLA
10 4 (9.52%) Banking
10 4 (9.52%) Life Science
11 3 (7.14%) Stakeholder Management
11 3 (7.14%) Matrix Management
12 2 (4.76%) ITIL V3
12 2 (4.76%) Mentoring
12 2 (4.76%) Knowledge Management
12 2 (4.76%) SAP Oil and Gas
12 2 (4.76%) Retail
12 2 (4.76%) ITIL Certification
12 2 (4.76%) Benchmarking

Service Manager
Top Related IT Skills in Manchester by Category

For the 6 months to 9 February 2016, IT contractor jobs across the Manchester region that cited Service Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Manager in their job title. Up to 20 skills are shown per category.

Business Applications
1 2 (4.76%) SAP Oil and Gas
General
1 9 (21.43%) Finance
2 4 (9.52%) Banking
2 4 (9.52%) Manufacturing
3 2 (4.76%) Retail
3 2 (4.76%) Telecoms
4 1 (2.38%) Legal
4 1 (2.38%) Retail Banking
Miscellaneous
1 4 (9.52%) Life Science
2 1 (2.38%) Data Centre
Operating Systems
1 1 (2.38%) Windows
1 1 (2.38%) Windows 7
Processes & Methodologies
1 33 (78.57%) ITIL
2 27 (64.29%) Service Delivery
3 15 (35.71%) Service Management
4 13 (30.95%) PRINCE2
4 13 (30.95%) Problem Management
5 12 (28.57%) Project Management
6 10 (23.81%) Incident Management
7 9 (21.43%) Asset Management
7 9 (21.43%) Change Management
7 9 (21.43%) Release Management
8 6 (14.29%) Continuous Improvement
9 5 (11.90%) Business Continuity
9 5 (11.90%) Configuration Management
9 5 (11.90%) Data Analysis
10 4 (9.52%) Disaster Recovery
11 3 (7.14%) Matrix Management
11 3 (7.14%) Stakeholder Management
12 2 (4.76%) IT Asset Management
12 2 (4.76%) ITIL V3
12 2 (4.76%) ITSM
Qualifications
1 2 (4.76%) ITIL Certification
2 1 (2.38%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 4 (9.52%) SLA
Vendors
1 6 (14.29%) SAP
2 1 (2.38%) Citrix
2 1 (2.38%) Wyse