The table below looks at the statistics for ITSM skills in IT contracts advertised for the Manchester region. Included is a guide to the average contractor rates offered in IT contracts that have cited ITSM over the 3 months to 4 September 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
4 Sep 2015
Same period 2014 Same period 2013
IT Service Management (ITSM)
Rank 97 78 76
Rank change year-on-year
-19 -2
Contract jobs citing ITSM 9 9 1
As % of all contract IT jobs located in Manchester 0.48% 0.69% 0.085%
As % of the Processes & Methodologies category 0.62% 0.91% 0.12%
Number of daily rates quoted 5 7 0
Average daily rate
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£400 £375 -
Average daily rate % change year-on-year
+6.66% -
UK excluding London average daily rate £375 £424 £350
% change year-on-year
-11.50% +21.07%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £21.75 £18.25 £14.00
% change year-on-year
+19.17% +30.35%
ITSM
North West

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Manchester region.

Processes & Methodologies Category
Manchester
Contract IT job ads with a match in the
Processes & Methodologies category
1459 989 868
As % of all contract IT jobs located in Manchester 77.44% 75.55% 74.00%
Number of daily rates quoted 881 596 457
Average daily rate £400 £350 £333
Average daily rate % change year-on-year
+14.28% +5.26%
90% offered a daily rate of more than £275 £250 £240
10% offered a daily rate of more than £550 £500 £475
UK excluding London average daily rate £400 £375 £370
% change year-on-year
+6.66% +1.35%
Number of hourly rates quoted 30 27 46
Average hourly rate £33.64 £14.75 £17.50
Average hourly rate % change year-on-year
+128.06% -15.71%
90% offered a hourly rate of more than £14.20 £11.50 £10.50
10% offered a hourly rate of more than £42.00 £27.50 £35.80
UK excluding London average hourly rate £32.50 £26.98 £30.50
% change year-on-year
+20.48% -11.55%

ITSM
Jobs Demand Trend in Manchester

This chart provides a 3-month moving total of IT contractor jobs citing ITSM across the Manchester region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Manchester

ITSM
Daily Rate Trend in Manchester

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ITSM across the Manchester region.

ITSM Daily Rate Trend in Manchester

ITSM
Daily Rate Histogram in Manchester

This chart provides a histogram of daily rates quoted in contract IT jobs citing ITSM across the Manchester region over the 3 months to 4 September 2015.

ITSM Daily Rate Histogram in Manchester

ITSM
Contract Job Locations in Manchester

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing ITSM within the Manchester region over the 3 months to 4 September 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Oldham - 1 £275 -
ITSM
North West

ITSM
Top 30 Related IT Skills in Manchester

For the 6 months to 4 September 2015, IT contractor jobs across the Manchester region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM.

1 8 (61.54%) ITIL
1 8 (61.54%) Service Management
2 5 (38.46%) Finance
3 4 (30.77%) Service Delivery
3 4 (30.77%) Change Management
4 3 (23.08%) MPLS
4 3 (23.08%) Remedy
4 3 (23.08%) Project Management
4 3 (23.08%) PRINCE2
4 3 (23.08%) MS Project
4 3 (23.08%) WAN
4 3 (23.08%) Risk Management
4 3 (23.08%) Remedy ITSM
4 3 (23.08%) Spreadsheet
5 2 (15.38%) PRINCE2 Practitioner
5 2 (15.38%) Local Government
5 2 (15.38%) ITIL Certification
5 2 (15.38%) Disaster Recovery
5 2 (15.38%) MS Visio
5 2 (15.38%) UNIX
5 2 (15.38%) HP
6 1 (7.69%) PRINCE2 Certification
6 1 (7.69%) MS Excel
6 1 (7.69%) SLA
6 1 (7.69%) Active Directory
6 1 (7.69%) Stakeholder Management
6 1 (7.69%) Programme Management
6 1 (7.69%) Enterprise Architecture
6 1 (7.69%) Project Planning
6 1 (7.69%) Supplier Management

ITSM
Top Related IT Skills in Manchester by Category

For the 6 months to 4 September 2015, IT contractor jobs across the Manchester region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Applications
1 3 (23.08%) MS Project
1 3 (23.08%) Spreadsheet
2 2 (15.38%) MS Visio
3 1 (7.69%) MS Excel
Business Applications
1 3 (23.08%) Remedy ITSM
Communications & Networking
1 3 (23.08%) WAN
1 3 (23.08%) MPLS
General
1 5 (38.46%) Finance
2 2 (15.38%) Local Government
Job Titles
1 4 (30.77%) Project Manager
2 3 (23.08%) Project Coordinator
2 3 (23.08%) Coordinator
3 2 (15.38%) Service Continuity Analyst
3 2 (15.38%) Infrastructure Manager
3 2 (15.38%) IT Business Analyst
3 2 (15.38%) Infrastructure Project Manager
3 2 (15.38%) Service Analyst
3 2 (15.38%) Business Analyst
3 2 (15.38%) Analyst
4 1 (7.69%) Consultant
4 1 (7.69%) Management Consultant
4 1 (7.69%) Service Manager
4 1 (7.69%) Team Leader
4 1 (7.69%) Service Management Consultant
4 1 (7.69%) Client Relationship Manager
4 1 (7.69%) IT Services Manager
4 1 (7.69%) PRINCE2 Project Manager
4 1 (7.69%) Service Desk Team Leader
4 1 (7.69%) Relationships Manager
Operating Systems
1 2 (15.38%) UNIX
Processes & Methodologies
1 8 (61.54%) Service Management
1 8 (61.54%) ITIL
2 4 (30.77%) Service Delivery
2 4 (30.77%) Change Management
3 3 (23.08%) PRINCE2
3 3 (23.08%) Project Management
3 3 (23.08%) Risk Management
4 2 (15.38%) Disaster Recovery
5 1 (7.69%) Stakeholder Management
5 1 (7.69%) Programme Management
5 1 (7.69%) Supplier Management
5 1 (7.69%) Enterprise Architecture
5 1 (7.69%) Project Planning
5 1 (7.69%) Time Management
5 1 (7.69%) People Management
Qualifications
1 2 (15.38%) ITIL Certification
1 2 (15.38%) PRINCE2 Practitioner
2 1 (7.69%) PRINCE2 Certification
Quality Assurance & Compliance
1 1 (7.69%) SLA
System Software
1 1 (7.69%) Active Directory
Vendors
1 3 (23.08%) Remedy
2 2 (15.38%) HP