The table below looks at the statistics for ITSM skills in IT contracts advertised for the Manchester region. Included is a guide to the contractor rates offered in IT contracts that have cited ITSM over the 3 months to 3 May 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
3 May 2016
Same period 2015 Same period 2014
IT Service Management (ITSM)
Rank 92 98 86
Rank change year-on-year
+6 -12
Contract jobs citing ITSM 14 4 3
As % of all contract IT jobs located in Manchester 0.76% 0.24% 0.21%
As % of the Processes & Methodologies category 0.93% 0.31% 0.28%
Number of daily rates quoted 11 2 2
Median daily rate £300 £470 £444
Median daily rate % change year-on-year
-36.17% +5.91%
90% offered a daily rate of more than £175 £466 £429
10% offered a daily rate of more than £325 £474 £459
UK excluding London median daily rate £385 £375 £363
% change year-on-year
+2.66% +3.44%
Number of hourly rates quoted 2 0 0
Median hourly rate £12.28 - -
UK excluding London median hourly rate £13.45 £13.14 £18.00
% change year-on-year
+2.35% -27.00%
ITSM
North West

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Manchester region.

Processes & Methodologies Category
Manchester
Contract IT job ads with a match in the
Processes & Methodologies category
1499 1273 1055
As % of all contract IT jobs located in Manchester 81.60% 76.32% 75.25%
Number of daily rates quoted 912 687 548
Median daily rate £400 £375 £350
Median daily rate % change year-on-year
+6.66% +7.14%
90% offered a daily rate of more than £300 £270 £247
10% offered a daily rate of more than £530 £500 £475
UK excluding London median daily rate £400 £388 £375
% change year-on-year
+3.22% +3.33%
Number of hourly rates quoted 16 28 42
Median hourly rate £27.00 £16.16 £16.75
Median hourly rate % change year-on-year
+67.05% -3.50%
90% offered a hourly rate of more than £15.06 £12.00 £11.69
10% offered a hourly rate of more than £40.00 £37.50 £37.33
UK excluding London median hourly rate £36.00 £31.00 £31.50
% change year-on-year
+16.12% -1.58%

ITSM
Jobs Demand Trend in Manchester

The demand trend of contract jobs across the Manchester region citing ITSM as a proportion of all IT contracts with a match in the Processes & Methodologies category.

ITSM Jobs Demand Trend in Manchester

ITSM
Daily Rate Trend in Manchester

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ITSM across the Manchester region.

ITSM Daily Rate Trend in Manchester

ITSM
Daily Rate Histogram in Manchester

This chart provides a histogram of daily rates quoted in contract IT jobs citing ITSM across the Manchester region over the 3 months to 3 May 2016.

ITSM Daily Rate Histogram in Manchester

ITSM
Hourly Rate Trend in Manchester

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ITSM across the Manchester region.

ITSM Hourly Rate Trend in Manchester

ITSM
Top 30 Related IT Skills in Manchester

For the 6 months to 3 May 2016, IT contractor jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Manchester region with a requirement for ITSM.

1 20 (71.43%) ITIL
2 15 (53.57%) Service Management
3 9 (32.14%) Project Management
3 9 (32.14%) Windows
3 9 (32.14%) MS Visio
4 8 (28.57%) Windows 7
4 8 (28.57%) ITIL V3
5 7 (25.00%) Remedy
5 7 (25.00%) Windows XP
5 7 (25.00%) Active Directory
5 7 (25.00%) Analytical Skills
5 7 (25.00%) Remedy ITSM
6 4 (14.29%) Change Management
6 4 (14.29%) Disaster Recovery
6 4 (14.29%) Back Office
6 4 (14.29%) Finance
6 4 (14.29%) CCNA
6 4 (14.29%) Cisco
6 4 (14.29%) Citrix
6 4 (14.29%) Cisco Certification
6 4 (14.29%) Mac OS
6 4 (14.29%) ITIL Foundation Certificate
7 3 (10.71%) CMDB
7 3 (10.71%) Local Government
7 3 (10.71%) Microsoft
7 3 (10.71%) MS Office
7 3 (10.71%) Unix
7 3 (10.71%) MS Exchange
7 3 (10.71%) Risk Management
7 3 (10.71%) Blackberry

ITSM
Top Related IT Skills in Manchester by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (10.71%) MS Exchange
2 2 (7.14%) Blackberry Enterprise Server
2 2 (7.14%) IBM Notes
3 1 (3.57%) CMS
Applications
1 9 (32.14%) MS Visio
2 3 (10.71%) MS Office
3 1 (3.57%) Mingle
Business Applications
1 7 (25.00%) Remedy ITSM
Cloud Services
1 1 (3.57%) Office 365
Communications & Networking
1 2 (7.14%) DNS
1 2 (7.14%) TCP/IP
1 2 (7.14%) Telnet
1 2 (7.14%) VPN
2 1 (3.57%) DHCP
2 1 (3.57%) LAN
2 1 (3.57%) LDAP
2 1 (3.57%) POP3
2 1 (3.57%) SMTP
2 1 (3.57%) WAN
Development Applications
1 1 (3.57%) JIRA
General
1 4 (14.29%) Back Office
1 4 (14.29%) Finance
2 3 (10.71%) Local Government
3 1 (3.57%) Italian Language
3 1 (3.57%) Law
Job Titles
1 9 (32.14%) ITIL Manager
2 8 (28.57%) Analyst
2 8 (28.57%) Project Manager
3 6 (21.43%) ITIL Project Manager
3 6 (21.43%) Service Analyst
4 3 (10.71%) Field Support Technician
4 3 (10.71%) IT Analyst
4 3 (10.71%) Service Continuity Analyst
4 3 (10.71%) Service Desk Analyst
4 3 (10.71%) Support Technician
5 2 (7.14%) 2nd Line Support
5 2 (7.14%) 2nd Line Support Analyst
5 2 (7.14%) Consultant
5 2 (7.14%) Implementation Manager
5 2 (7.14%) Implementation Project Manager
5 2 (7.14%) ITIL Implementation Manager
5 2 (7.14%) Management Consultant
5 2 (7.14%) Project Implementation Manager
5 2 (7.14%) Service Management Consultant
5 2 (7.14%) Support Analyst
Miscellaneous
1 7 (25.00%) Analytical Skills
2 3 (10.71%) Blackberry
2 3 (10.71%) CMDB
3 2 (7.14%) Management Information System
4 1 (3.57%) Data Centre
4 1 (3.57%) NHS
4 1 (3.57%) Video Conferencing
Operating Systems
1 9 (32.14%) Windows
2 8 (28.57%) Windows 7
3 7 (25.00%) Windows XP
4 4 (14.29%) Mac OS
5 3 (10.71%) Unix
6 2 (7.14%) Apple iOS
6 2 (7.14%) NetWare
6 2 (7.14%) Windows 2000
6 2 (7.14%) Windows Vista
Processes & Methodologies
1 20 (71.43%) ITIL
2 15 (53.57%) Service Management
3 9 (32.14%) Project Management
4 8 (28.57%) ITIL V3
5 4 (14.29%) Change Management
5 4 (14.29%) Disaster Recovery
6 3 (10.71%) Configuration Management
6 3 (10.71%) Risk Management
7 2 (7.14%) Asset Management
7 2 (7.14%) Incident Management
7 2 (7.14%) Problem Management
7 2 (7.14%) Service Delivery
7 2 (7.14%) Time Management
7 2 (7.14%) Workflow
7 2 (7.14%) Workflow Management
8 1 (3.57%) BDD
8 1 (3.57%) Kanban
8 1 (3.57%) Software Testing
8 1 (3.57%) Test Scripting
8 1 (3.57%) User Acceptance Testing
Programming Languages
1 2 (7.14%) PowerShell
1 2 (7.14%) VBScript
2 1 (3.57%) C
Qualifications
1 4 (14.29%) CCNA
1 4 (14.29%) Cisco Certification
1 4 (14.29%) ITIL Foundation Certificate
2 2 (7.14%) ITIL Certification
2 2 (7.14%) Microsoft Certification
3 1 (3.57%) A+ Certification
3 1 (3.57%) Degree
System Software
1 7 (25.00%) Active Directory
2 2 (7.14%) BitLocker
2 2 (7.14%) XenDesktop
3 1 (3.57%) XenApp
Systems Management
1 2 (7.14%) ServiceCenter
Vendors
1 7 (25.00%) Remedy
2 4 (14.29%) Cisco
2 4 (14.29%) Citrix
3 3 (10.71%) Microsoft
4 2 (7.14%) HP
4 2 (7.14%) Lotus
4 2 (7.14%) Novell
4 2 (7.14%) ServiceNow