The table below looks at the statistics for ITSM skills in IT contracts advertised for the Manchester region. Included is a guide to the contractor rates offered in IT contracts that have cited ITSM over the 3 months to 3 December 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
3 Dec 2016
Same period 2015 Same period 2014
IT Service Management (ITSM)
Rank 88 94 91
Rank change year-on-year
+6 -3
Contract jobs citing ITSM 12 10 10
As % of all contract IT jobs located in Manchester 0.73% 0.51% 0.67%
As % of the Processes & Methodologies category 0.86% 0.64% 0.89%
Number of daily rates quoted 11 5 4
Median daily rate £325 £500 £408
Median daily rate % change year-on-year
-35.00% +22.69%
90% offered a daily rate of more than £300 £130 £217
10% offered a daily rate of more than £350 £550 £490
UK excluding London median daily rate £338 £400 £410
% change year-on-year
-15.62% -2.43%
Number of hourly rates quoted 0 0 0
Median hourly rate - - -
UK excluding London median hourly rate £11.61 £18.29 £15.00
% change year-on-year
-36.53% +21.90%
ITSM
North West

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Manchester region.

Processes & Methodologies Category
Manchester
Contract IT job ads with a match in the
Processes & Methodologies category
1394 1563 1126
As % of all contract IT jobs located in Manchester 84.74% 79.62% 75.93%
Number of daily rates quoted 910 899 712
Median daily rate £420 £375 £350
Median daily rate % change year-on-year
+12.00% +7.14%
90% offered a daily rate of more than £300 £263 £261
10% offered a daily rate of more than £550 £500 £500
UK excluding London median daily rate £413 £400 £385
% change year-on-year
+3.12% +3.89%
Number of hourly rates quoted 16 42 29
Median hourly rate £18.00 £18.00 £16.00
Median hourly rate % change year-on-year
- +12.50%
90% offered a hourly rate of more than £14.75 £12.35 £11.25
10% offered a hourly rate of more than £42.50 £40.00 £28.13
UK excluding London median hourly rate £31.00 £34.95 £25.00
% change year-on-year
-11.30% +39.80%

ITSM
Jobs Demand Trend in Manchester

The demand trend of contract jobs across the Manchester region citing ITSM as a proportion of all IT contracts with a match in the Processes & Methodologies category.

ITSM Jobs Demand Trend in Manchester

ITSM
Daily Rate Trend in Manchester

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ITSM across the Manchester region.

ITSM Daily Rate Trend in Manchester

ITSM
Daily Rate Histogram in Manchester

This chart provides a histogram of daily rates quoted in contract IT jobs citing ITSM across the Manchester region over the 3 months to 3 December 2016.

ITSM Daily Rate Histogram in Manchester

ITSM
Hourly Rate Trend in Manchester

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ITSM across the Manchester region.

ITSM Hourly Rate Trend in Manchester

ITSM
Top 30 Related IT Skills in Manchester

For the 6 months to 3 December 2016, IT contractor jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Manchester region with a requirement for ITSM.

1 14 (66.67%) ITIL
2 11 (52.38%) Service Management
3 6 (28.57%) PRINCE2
3 6 (28.57%) Business Analysis
4 5 (23.81%) Stakeholder Management
4 5 (23.81%) Project Management
4 5 (23.81%) ServiceNow
5 4 (19.05%) Data Centre
6 3 (14.29%) SC Cleared
6 3 (14.29%) Security Cleared
6 3 (14.29%) Change Management
6 3 (14.29%) SQL
6 3 (14.29%) Oracle
6 3 (14.29%) Problem Management
7 2 (9.52%) Asset Management
7 2 (9.52%) Release Management
7 2 (9.52%) Northgate
7 2 (9.52%) Operations Management
7 2 (9.52%) Life Science
7 2 (9.52%) CMDB
7 2 (9.52%) Wyse
7 2 (9.52%) Manufacturing
7 2 (9.52%) Migration
7 2 (9.52%) CRM
7 2 (9.52%) WAN
7 2 (9.52%) SLA
7 2 (9.52%) Microsoft
7 2 (9.52%) Citrix
7 2 (9.52%) Management Information System
7 2 (9.52%) Quality Management

ITSM
Top Related IT Skills in Manchester by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 1 (4.76%) MS Excel
1 1 (4.76%) MS Office
Business Applications
1 2 (9.52%) Northgate Housing
2 1 (4.76%) Dynamics NAV
Cloud Services
1 1 (4.76%) Microsoft Azure
Communications & Networking
1 2 (9.52%) WAN
2 1 (4.76%) Network Security
Database & Business Intelligence
1 1 (4.76%) MS Access
1 1 (4.76%) SQL Server
1 1 (4.76%) SQL Server Integration Services
General
1 2 (9.52%) Manufacturing
2 1 (4.76%) Finance
Job Titles
1 11 (52.38%) Analyst
2 8 (38.10%) Business Analyst
3 5 (23.81%) ITSM Analyst
4 3 (14.29%) ITIL Manager
5 2 (9.52%) Applications Support
5 2 (9.52%) Applications Support Analyst
5 2 (9.52%) ITSM Project Manager
5 2 (9.52%) Project Manager
5 2 (9.52%) Service Manager
5 2 (9.52%) Support Analyst
6 1 (4.76%) Access Developer
6 1 (4.76%) Analyst Developer
6 1 (4.76%) Change Manager
6 1 (4.76%) Coordinator
6 1 (4.76%) Developer
6 1 (4.76%) Developer Analyst
6 1 (4.76%) IT Manager
6 1 (4.76%) Problem Manager
6 1 (4.76%) Service Analyst
6 1 (4.76%) Transition Manager
Libraries, Frameworks & Software Standards
1 1 (4.76%) Velocity
Miscellaneous
1 4 (19.05%) Data Centre
2 2 (9.52%) CMDB
2 2 (9.52%) Data Extraction
2 2 (9.52%) Life Science
2 2 (9.52%) Management Information System
3 1 (4.76%) Digital Media
3 1 (4.76%) Virtual Team
Processes & Methodologies
1 14 (66.67%) ITIL
2 11 (52.38%) Service Management
3 6 (28.57%) Business Analysis
3 6 (28.57%) PRINCE2
4 5 (23.81%) Project Management
4 5 (23.81%) Stakeholder Management
5 3 (14.29%) Change Management
5 3 (14.29%) Problem Management
6 2 (9.52%) Application Rationalisation
6 2 (9.52%) Asset Management
6 2 (9.52%) Configuration Management
6 2 (9.52%) Continuous Improvement
6 2 (9.52%) CRM
6 2 (9.52%) Migration
6 2 (9.52%) Operations Management
6 2 (9.52%) PRINCE
6 2 (9.52%) Quality Management
6 2 (9.52%) Release Management
7 1 (4.76%) Service Delivery
7 1 (4.76%) Virtual Team Management
Programming Languages
1 3 (14.29%) SQL
2 2 (9.52%) PL/SQL
3 1 (4.76%) Java
3 1 (4.76%) JavaScript
3 1 (4.76%) PHP
Qualifications
1 3 (14.29%) SC Cleared
1 3 (14.29%) Security Cleared
2 1 (4.76%) DBS Check
2 1 (4.76%) ITIL Certification
Quality Assurance & Compliance
1 2 (9.52%) SLA
2 1 (4.76%) Disclosure Scotland
Vendors
1 5 (23.81%) ServiceNow
2 3 (14.29%) Oracle
3 2 (9.52%) Citrix
3 2 (9.52%) Microsoft
3 2 (9.52%) Northgate
3 2 (9.52%) Wyse