The table below looks at the statistics for ITSM skills in IT contracts advertised for the Manchester region. Included is a guide to the average contractor rates offered in IT contracts that have cited ITSM over the 3 months to 30 September 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
30 Sep 2014
Same period 2013 Same period 2012
IT Service Management (ITSM)
Rank 78 79 94
Rank change year-on-year
+1 +15
Contract jobs citing ITSM 15 1 5
As % of all contract IT jobs located in Manchester 1.09% 0.083% 0.34%
As % of the Processes & Methodologies category 1.47% 0.11% 0.51%
Number of daily rates quoted 9 0 1
Average daily rate
Keep up to 90%
of your Daily Rate
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£375 - £360
UK excluding London average daily rate £425 £350 £325
% change year-on-year
+21.42% +7.69%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £15.00 £14.00 £16.50
% change year-on-year
+7.14% -15.15%
ITSM
North West

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Manchester region.

Processes & Methodologies Category
Manchester
Contract IT job ads with a match in the
Processes & Methodologies category
1023 887 972
As % of all contract IT jobs located in Manchester 74.51% 73.73% 66.99%
Number of daily rates quoted 624 464 490
Average daily rate £350 £333 £338
Average daily rate % change year-on-year
+5.26% -1.48%
90% offered a daily rate of more than £238 £220 £225
10% offered a daily rate of more than £500 £475 £450
UK excluding London average daily rate £375 £367 £365
% change year-on-year
+2.18% +0.53%
Number of hourly rates quoted 29 43 50
Average hourly rate £14.25 £17.50 £18.50
Average hourly rate % change year-on-year
-18.57% -5.40%
90% offered a hourly rate of more than £11.15 £10.50 £12.00
10% offered a hourly rate of more than £28.20 £34.00 £37.50
UK excluding London average hourly rate £26.50 £30.00 £29.00
% change year-on-year
-11.66% +3.44%

ITSM
Jobs Demand Trend in Manchester

This chart provides a 3-month moving total of IT contractor jobs citing ITSM across the Manchester region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Manchester

ITSM
Daily Rate Trend in Manchester

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ITSM across the Manchester region.

ITSM Daily Rate Trend in Manchester

ITSM
Daily Rate Histogram in Manchester

This chart provides a histogram of daily rates quoted in contract IT jobs citing ITSM across the Manchester region over the 3 months to 30 September 2014.

ITSM Daily Rate Histogram in Manchester

ITSM
Top 30 Related IT Skills in Manchester

For the 6 months to 30 September 2014, IT contractor jobs across the Manchester region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM.

1 10 (58.82%) ServiceNow
2 9 (52.94%) CA
3 8 (47.06%) Migration
4 6 (35.29%) Service Management
4 6 (35.29%) HP
4 6 (35.29%) Finance
5 4 (23.53%) VPN
5 4 (23.53%) Management Information System
6 3 (17.65%) Risk Management
6 3 (17.65%) Microsoft
6 3 (17.65%) MS Office
6 3 (17.65%) ITIL
6 3 (17.65%) CISSP
6 3 (17.65%) Security Cleared
7 2 (11.76%) PowerShell
7 2 (11.76%) SC Cleared
7 2 (11.76%) ServiceCenter
7 2 (11.76%) Network Security
7 2 (11.76%) Performance Management
7 2 (11.76%) XenDesktop
7 2 (11.76%) Windows 7
7 2 (11.76%) Apple iOS
7 2 (11.76%) F5
7 2 (11.76%) Performance Improvement
7 2 (11.76%) FortiGate
7 2 (11.76%) Juniper
7 2 (11.76%) BMC
7 2 (11.76%) Nokia
7 2 (11.76%) Novell
7 2 (11.76%) Lotus

ITSM
Top Related IT Skills in Manchester by Category

For the 6 months to 30 September 2014, IT contractor jobs across the Manchester region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 2 (11.76%) IBM Notes
1 2 (11.76%) MS Exchange
1 2 (11.76%) Blackberry Enterprise Server
2 1 (5.88%) CMS
Applications
1 3 (17.65%) MS Office
2 1 (5.88%) MS Project
Business Applications
1 1 (5.88%) Remedy ITSM
Communications & Networking
1 4 (23.53%) VPN
2 2 (11.76%) LAN
2 2 (11.76%) WAN
2 2 (11.76%) TCP/IP
2 2 (11.76%) Firewall
2 2 (11.76%) Network Security
3 1 (5.88%) Internet
General
1 6 (35.29%) Finance
2 1 (5.88%) Banking
Job Titles
1 8 (47.06%) Business Analyst
1 8 (47.06%) Analyst
1 8 (47.06%) Service Analyst
2 3 (17.65%) Service Manager
3 2 (11.76%) Delivery Manager
3 2 (11.76%) Services Delivery Manager
3 2 (11.76%) Support Engineer
3 2 (11.76%) Remote Desktop Support
3 2 (11.76%) Desktop Support
4 1 (5.88%) Developer
4 1 (5.88%) Network Engineer
4 1 (5.88%) IP Network Engineer
4 1 (5.88%) Security Manager
4 1 (5.88%) Firewall Engineer
4 1 (5.88%) Web Manager
4 1 (5.88%) IP Engineer
4 1 (5.88%) ServiceNow Developer
Miscellaneous
1 4 (23.53%) Management Information System
2 2 (11.76%) Blackberry
3 1 (5.88%) PMI
3 1 (5.88%) Data Protection Act
3 1 (5.88%) Computer Science
Operating Systems
1 2 (11.76%) Windows
1 2 (11.76%) Windows 2000
1 2 (11.76%) Windows XP
1 2 (11.76%) NetWare
1 2 (11.76%) Windows Vista
1 2 (11.76%) Windows 7
1 2 (11.76%) Apple iOS
Processes & Methodologies
1 8 (47.06%) Migration
2 6 (35.29%) Service Management
3 3 (17.65%) ITIL
3 3 (17.65%) Risk Management
4 2 (11.76%) Performance Improvement
4 2 (11.76%) Performance Management
4 2 (11.76%) Service Delivery
4 2 (11.76%) Project Management
5 1 (5.88%) Change Management
5 1 (5.88%) PRINCE2
5 1 (5.88%) Information Security
5 1 (5.88%) Asset Management
5 1 (5.88%) IT Governance
5 1 (5.88%) CRAMM
5 1 (5.88%) Data Protection
5 1 (5.88%) Information Assurance
5 1 (5.88%) Stakeholder Engagement
5 1 (5.88%) ITIL V3
5 1 (5.88%) Portfolio Management
5 1 (5.88%) Test Strategy
Programming Languages
1 2 (11.76%) VBScript
1 2 (11.76%) PowerShell
Qualifications
1 3 (17.65%) CISSP
1 3 (17.65%) Security Cleared
2 2 (11.76%) SC Cleared
2 2 (11.76%) Microsoft Certification
3 1 (5.88%) Check Point Certification
3 1 (5.88%) PMP
3 1 (5.88%) PMI Certification
3 1 (5.88%) CISA
3 1 (5.88%) CCSA
3 1 (5.88%) CCSE
3 1 (5.88%) JNCIA
3 1 (5.88%) PRINCE2 Practitioner
3 1 (5.88%) Cisco Certification
3 1 (5.88%) CCNP
3 1 (5.88%) CCNA
3 1 (5.88%) ISEB
Quality Assurance & Compliance
1 1 (5.88%) ISO/IEC 27001
1 1 (5.88%) COBIT
System Software
1 2 (11.76%) Active Directory
1 2 (11.76%) XenDesktop
Systems Management
1 2 (11.76%) ServiceCenter
1 2 (11.76%) FortiGate
Vendors
1 10 (58.82%) ServiceNow
2 9 (52.94%) CA
3 6 (35.29%) HP
4 3 (17.65%) Microsoft
5 2 (11.76%) Cisco
5 2 (11.76%) Blue Coat
5 2 (11.76%) FrontRange
5 2 (11.76%) Fortinet
5 2 (11.76%) F5
5 2 (11.76%) Citrix
5 2 (11.76%) Juniper
5 2 (11.76%) BMC
5 2 (11.76%) Nokia
5 2 (11.76%) Novell
5 2 (11.76%) Lotus
5 2 (11.76%) CheckPoint
6 1 (5.88%) Remedy