The table below looks at the statistics for ITSM skills in IT contracts advertised for the Manchester region. Included is a guide to the contractor rates offered in IT contracts that have cited ITSM over the 3 months to 27 August 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
27 Aug 2016
Same period 2015 Same period 2014
IT Service Management (ITSM)
Rank 95 91 83
Rank change year-on-year
-4 -8
Contract jobs citing ITSM 10 11 6
As % of all contract IT jobs located in Manchester 0.55% 0.61% 0.45%
As % of the Processes & Methodologies category 0.67% 0.78% 0.59%
Number of daily rates quoted 4 7 4
Median daily rate £325 £275 £400
Median daily rate % change year-on-year
+18.18% -31.25%
UK excluding London median daily rate £375 £380 £425
% change year-on-year
-1.31% -10.58%
Number of hourly rates quoted 0 0 2
Median hourly rate - - £12.00
UK excluding London median hourly rate £14.50 £21.75 £15.50
% change year-on-year
-33.33% +40.32%
ITSM
North West

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Manchester region.

Processes & Methodologies Category
Manchester
Contract IT job ads with a match in the
Processes & Methodologies category
1485 1410 1025
As % of all contract IT jobs located in Manchester 81.28% 78.51% 77.42%
Number of daily rates quoted 928 854 611
Median daily rate £400 £388 £350
Median daily rate % change year-on-year
+3.22% +10.71%
90% offered a daily rate of more than £295 £275 £250
10% offered a daily rate of more than £525 £525 £500
UK excluding London median daily rate £400 £400 £375
% change year-on-year
- +6.66%
Number of hourly rates quoted 34 28 31
Median hourly rate £14.50 £35.00 £15.75
Median hourly rate % change year-on-year
-58.57% +122.22%
90% offered a hourly rate of more than £11.80 £12.80 £11.50
10% offered a hourly rate of more than £40.00 £42.00 £39.00
UK excluding London median hourly rate £30.00 £33.00 £26.00
% change year-on-year
-9.09% +26.92%

ITSM
Jobs Demand Trend in Manchester

The demand trend of contract jobs across the Manchester region citing ITSM as a proportion of all IT contracts with a match in the Processes & Methodologies category.

ITSM Jobs Demand Trend in Manchester

ITSM
Daily Rate Trend in Manchester

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ITSM across the Manchester region.

ITSM Daily Rate Trend in Manchester

ITSM
Hourly Rate Trend in Manchester

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ITSM across the Manchester region.

ITSM Hourly Rate Trend in Manchester

ITSM
Contract Job Locations in Manchester

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITSM within the Manchester region over the 3 months to 27 August 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Oldham +2 2 - - 1
Altrincham - 1 - -
ITSM
North West

ITSM
Top 30 Related IT Skills in Manchester

For the 6 months to 27 August 2016, IT contractor jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Manchester region with a requirement for ITSM.

1 16 (43.24%) ITIL
2 14 (37.84%) Service Management
3 12 (32.43%) Configuration Management
4 8 (21.62%) Life Science
5 6 (16.22%) ServiceNow
5 6 (16.22%) Manufacturing
5 6 (16.22%) PRINCE2
6 5 (13.51%) Windows
6 5 (13.51%) Project Management
6 5 (13.51%) Active Directory
6 5 (13.51%) Management Information System
7 4 (10.81%) Back Office
7 4 (10.81%) Stakeholder Management
7 4 (10.81%) Citrix
7 4 (10.81%) Cisco Certification
7 4 (10.81%) Cisco
7 4 (10.81%) CCNA
7 4 (10.81%) Remedy
7 4 (10.81%) Windows XP
7 4 (10.81%) ITIL Foundation Certificate
7 4 (10.81%) Remedy ITSM
7 4 (10.81%) Mac OS
7 4 (10.81%) Windows 7
8 3 (8.11%) Problem Management
8 3 (8.11%) MS Office
8 3 (8.11%) ITIL Certification
8 3 (8.11%) SLA
8 3 (8.11%) Quality Management
8 3 (8.11%) Change Management
9 2 (5.41%) Wyse

ITSM
Top Related IT Skills in Manchester by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (5.41%) SharePoint
2 1 (2.70%) CMS
2 1 (2.70%) MS Exchange
Applications
1 3 (8.11%) MS Office
2 2 (5.41%) Photoshop
3 1 (2.70%) MS Visio
Business Applications
1 4 (10.81%) Remedy ITSM
2 2 (5.41%) Northgate Housing
3 1 (2.70%) Dynamics NAV
Cloud Services
1 1 (2.70%) Microsoft Azure
1 1 (2.70%) Office 365
Communications & Networking
1 2 (5.41%) DNS
1 2 (5.41%) TCP/IP
1 2 (5.41%) VPN
2 1 (2.70%) DHCP
2 1 (2.70%) LAN
2 1 (2.70%) VoIP
2 1 (2.70%) WAN
Database & Business Intelligence
1 1 (2.70%) SQL Server
1 1 (2.70%) SQL Server Integration Services
General
1 6 (16.22%) Manufacturing
2 4 (10.81%) Back Office
3 2 (5.41%) Finance
4 1 (2.70%) French Language
4 1 (2.70%) Italian Language
4 1 (2.70%) Publishing
4 1 (2.70%) Spanish Language
Job Titles
1 15 (40.54%) Analyst
2 9 (24.32%) Configuration Manager
3 6 (16.22%) Configuration Analyst
3 6 (16.22%) ITSM Analyst
4 4 (10.81%) Business Analyst
5 3 (8.11%) Field Support Technician
5 3 (8.11%) ITIL Manager
5 3 (8.11%) Support Technician
6 2 (5.41%) Applications Support
6 2 (5.41%) Applications Support Analyst
6 2 (5.41%) ITSM Project Manager
6 2 (5.41%) Knowledge Analyst
6 2 (5.41%) Project Manager
6 2 (5.41%) Service Manager
6 2 (5.41%) Support Analyst
7 1 (2.70%) Consultant
7 1 (2.70%) Coordinator
7 1 (2.70%) Field Service Engineer
7 1 (2.70%) IT Manager
7 1 (2.70%) Management Consultant
Miscellaneous
1 8 (21.62%) Life Science
2 5 (13.51%) Management Information System
3 2 (5.41%) Analytical Skills
3 2 (5.41%) Data Centre
3 2 (5.41%) e-Learning
4 1 (2.70%) CMDB
4 1 (2.70%) Data Extraction
4 1 (2.70%) iPad
4 1 (2.70%) iPhone
4 1 (2.70%) NHS
4 1 (2.70%) Video Conferencing
4 1 (2.70%) Virtual Team
Operating Systems
1 5 (13.51%) Windows
2 4 (10.81%) Mac OS
2 4 (10.81%) Windows 7
2 4 (10.81%) Windows XP
3 1 (2.70%) Android
Processes & Methodologies
1 16 (43.24%) ITIL
2 14 (37.84%) Service Management
3 12 (32.43%) Configuration Management
4 6 (16.22%) PRINCE2
5 5 (13.51%) Project Management
6 4 (10.81%) Stakeholder Management
7 3 (8.11%) Change Management
7 3 (8.11%) Problem Management
7 3 (8.11%) Quality Management
8 2 (5.41%) Business Analysis
8 2 (5.41%) Content Development
8 2 (5.41%) Knowledge Management
8 2 (5.41%) Release Management
8 2 (5.41%) Supplier Management
8 2 (5.41%) Time Management
9 1 (2.70%) Incident Management
9 1 (2.70%) ITIL V3
9 1 (2.70%) Network Management
9 1 (2.70%) Process Improvement
9 1 (2.70%) Project Governance
Programming Languages
1 2 (5.41%) PL/SQL
1 2 (5.41%) SQL
Qualifications
1 4 (10.81%) CCNA
1 4 (10.81%) Cisco Certification
1 4 (10.81%) ITIL Foundation Certificate
2 3 (8.11%) ITIL Certification
3 2 (5.41%) SC Cleared
3 2 (5.41%) Security Cleared
4 1 (2.70%) A+ Certification
4 1 (2.70%) Degree
4 1 (2.70%) MCP
4 1 (2.70%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 3 (8.11%) SLA
System Software
1 5 (13.51%) Active Directory
2 1 (2.70%) XenApp
Systems Management
1 1 (2.70%) SCCM
1 1 (2.70%) ServiceCenter
Vendors
1 6 (16.22%) ServiceNow
2 4 (10.81%) Cisco
2 4 (10.81%) Citrix
2 4 (10.81%) Remedy
3 2 (5.41%) HP
3 2 (5.41%) Microsoft
3 2 (5.41%) Northgate
3 2 (5.41%) Oracle
3 2 (5.41%) Wyse