The table below looks at the statistics for ITSM skills in IT contracts advertised for the Manchester region. Included is a guide to the average contractor rates offered in IT contracts that have cited ITSM over the 3 months to 18 December 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
18 Dec 2014
Same period 2013 Same period 2012
IT Service Management (ITSM)
Rank 85 70 79
Rank change year-on-year
-15 +9
Contract jobs citing ITSM 4 9 4
As % of all contract IT jobs located in Manchester 0.28% 0.77% 0.33%
As % of the Processes & Methodologies category 0.40% 1.03% 0.46%
Number of daily rates quoted 1 2 0
Average daily rate
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of your Daily Rate
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£425 £155 -
Average daily rate % change year-on-year
+174.19% -
UK excluding London average daily rate £400 £375 £324
% change year-on-year
+6.66% +15.91%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £15.00 £17.60 £14.50
% change year-on-year
-14.77% +21.37%
ITSM
North West

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Manchester region.

Processes & Methodologies Category
Manchester
Contract IT job ads with a match in the
Processes & Methodologies category
1009 870 864
As % of all contract IT jobs located in Manchester 71.56% 74.49% 70.70%
Number of daily rates quoted 632 457 431
Average daily rate £350 £350 £325
Average daily rate % change year-on-year
- +7.69%
90% offered a daily rate of more than £250 £240 £200
10% offered a daily rate of more than £523 £500 £425
UK excluding London average daily rate £388 £363 £365
% change year-on-year
+6.89% -0.68%
Number of hourly rates quoted 35 43 49
Average hourly rate £16.00 £17.75 £25.00
Average hourly rate % change year-on-year
-9.85% -29.00%
90% offered a hourly rate of more than £11.50 £9.50 £12.40
10% offered a hourly rate of more than £28.13 £48.70 £87.50
UK excluding London average hourly rate £25.00 £27.00 £30.00
% change year-on-year
-7.40% -10.00%

ITSM
Jobs Demand Trend in Manchester

This chart provides a 3-month moving total of IT contractor jobs citing ITSM across the Manchester region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Manchester

ITSM
Daily Rate Trend in Manchester

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ITSM across the Manchester region.

ITSM Daily Rate Trend in Manchester

ITSM
Contract Job Locations in Manchester

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing ITSM within the Manchester region over the 3 months to 18 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Stockport - - - -
ITSM
North West

ITSM
Top 30 Related IT Skills in Manchester

For the 6 months to 18 December 2014, IT contractor jobs across the Manchester region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM.

1 9 (52.94%) CA
1 9 (52.94%) Migration
1 9 (52.94%) ServiceNow
2 6 (35.29%) Finance
2 6 (35.29%) Service Management
3 4 (23.53%) Management Information System
3 4 (23.53%) HP
3 4 (23.53%) VPN
4 3 (17.65%) Microsoft
4 3 (17.65%) MS Office
4 3 (17.65%) ITIL
4 3 (17.65%) CISSP
4 3 (17.65%) Risk Management
5 2 (11.76%) Fortinet
5 2 (11.76%) Blue Coat
5 2 (11.76%) Blackberry
5 2 (11.76%) Blackberry Enterprise Server
5 2 (11.76%) Project Management
5 2 (11.76%) Service Delivery
5 2 (11.76%) Firewall
5 2 (11.76%) Citrix
5 2 (11.76%) Juniper
5 2 (11.76%) Nokia
5 2 (11.76%) Novell
5 2 (11.76%) Lotus
5 2 (11.76%) CheckPoint
5 2 (11.76%) Cisco
5 2 (11.76%) Active Directory
5 2 (11.76%) Microsoft Certification
5 2 (11.76%) VBScript

ITSM
Top Related IT Skills in Manchester by Category

For the 6 months to 18 December 2014, IT contractor jobs across the Manchester region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 2 (11.76%) Blackberry Enterprise Server
1 2 (11.76%) IBM Notes
1 2 (11.76%) MS Exchange
Applications
1 3 (17.65%) MS Office
2 1 (5.88%) MS Project
Communications & Networking
1 4 (23.53%) VPN
2 2 (11.76%) Firewall
2 2 (11.76%) LAN
2 2 (11.76%) WAN
2 2 (11.76%) TCP/IP
2 2 (11.76%) Network Security
3 1 (5.88%) Internet
General
1 6 (35.29%) Finance
2 1 (5.88%) Banking
Job Titles
1 9 (52.94%) Business Analyst
1 9 (52.94%) Analyst
1 9 (52.94%) Service Analyst
2 3 (17.65%) Service Manager
3 2 (11.76%) Delivery Manager
3 2 (11.76%) Desktop Support
3 2 (11.76%) Services Delivery Manager
3 2 (11.76%) Support Engineer
3 2 (11.76%) Remote Desktop Support
4 1 (5.88%) IP Engineer
4 1 (5.88%) Network Engineer
4 1 (5.88%) IP Network Engineer
4 1 (5.88%) Security Manager
4 1 (5.88%) Firewall Engineer
4 1 (5.88%) Web Manager
Miscellaneous
1 4 (23.53%) Management Information System
2 2 (11.76%) Blackberry
3 1 (5.88%) Data Protection Act
3 1 (5.88%) Computer Science
3 1 (5.88%) PMI
Operating Systems
1 2 (11.76%) Windows
1 2 (11.76%) Windows 2000
1 2 (11.76%) Windows XP
1 2 (11.76%) NetWare
1 2 (11.76%) Apple iOS
1 2 (11.76%) Windows 7
1 2 (11.76%) Windows Vista
Processes & Methodologies
1 9 (52.94%) Migration
2 6 (35.29%) Service Management
3 3 (17.65%) ITIL
3 3 (17.65%) Risk Management
4 2 (11.76%) Project Management
4 2 (11.76%) Service Delivery
5 1 (5.88%) Information Assurance
5 1 (5.88%) Performance Management
5 1 (5.88%) CRAMM
5 1 (5.88%) Data Protection
5 1 (5.88%) Stakeholder Engagement
5 1 (5.88%) Performance Improvement
5 1 (5.88%) PRINCE2
5 1 (5.88%) Change Management
5 1 (5.88%) Information Security
5 1 (5.88%) Operations Management
5 1 (5.88%) Asset Management
Programming Languages
1 2 (11.76%) VBScript
1 2 (11.76%) PowerShell
Qualifications
1 3 (17.65%) CISSP
2 2 (11.76%) Microsoft Certification
2 2 (11.76%) Security Cleared
3 1 (5.88%) PRINCE2 Practitioner
3 1 (5.88%) SC Cleared
3 1 (5.88%) CCNP
3 1 (5.88%) CCNA
3 1 (5.88%) Check Point Certification
3 1 (5.88%) ITIL Certification
3 1 (5.88%) PMP
3 1 (5.88%) PMI Certification
3 1 (5.88%) ISEB
3 1 (5.88%) Cisco Certification
3 1 (5.88%) CCSA
3 1 (5.88%) CISA
3 1 (5.88%) CCSE
3 1 (5.88%) JNCIA
Quality Assurance & Compliance
1 1 (5.88%) SLA
1 1 (5.88%) ISO/IEC 27001
System Software
1 2 (11.76%) Active Directory
1 2 (11.76%) XenDesktop
Systems Management
1 2 (11.76%) FortiGate
1 2 (11.76%) ServiceCenter
Vendors
1 9 (52.94%) CA
1 9 (52.94%) ServiceNow
2 4 (23.53%) HP
3 3 (17.65%) Microsoft
4 2 (11.76%) Fortinet
4 2 (11.76%) Blue Coat
4 2 (11.76%) Citrix
4 2 (11.76%) Juniper
4 2 (11.76%) Nokia
4 2 (11.76%) Novell
4 2 (11.76%) Lotus
4 2 (11.76%) CheckPoint
4 2 (11.76%) Cisco
4 2 (11.76%) F5