The table below looks at the statistics for ITSM skills in IT contracts advertised for the Manchester region. Included is a guide to the contractor rates offered in IT contracts that have cited ITSM over the 3 months to 25 July 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
25 Jul 2016
Same period 2015 Same period 2014
IT Service Management (ITSM)
Rank 79 91 79
Rank change year-on-year
+12 -12
Contract jobs citing ITSM 30 8 4
As % of all contract IT jobs located in Manchester 1.63% 0.49% 0.32%
As % of the Processes & Methodologies category 2.03% 0.64% 0.43%
Number of daily rates quoted 9 4 2
Median daily rate £325 £331 £400
Median daily rate % change year-on-year
-1.88% -17.18%
90% offered a daily rate of more than £273 £147 £380
10% offered a daily rate of more than £410 £491 £420
UK excluding London median daily rate £365 £375 £388
% change year-on-year
-2.66% -3.22%
Number of hourly rates quoted 0 0 1
Median hourly rate - - £11.50
UK excluding London median hourly rate £19.70 £18.50 £16.25
% change year-on-year
+6.48% +13.84%
ITSM
North West

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Manchester region.

Processes & Methodologies Category
Manchester
Contract IT job ads with a match in the
Processes & Methodologies category
1479 1244 928
As % of all contract IT jobs located in Manchester 80.34% 76.65% 73.94%
Number of daily rates quoted 913 760 527
Median daily rate £408 £375 £350
Median daily rate % change year-on-year
+8.66% +7.14%
90% offered a daily rate of more than £275 £275 £275
10% offered a daily rate of more than £525 £525 £500
UK excluding London median daily rate £400 £388 £375
% change year-on-year
+3.22% +3.33%
Number of hourly rates quoted 32 32 30
Median hourly rate £15.00 £19.50 £23.50
Median hourly rate % change year-on-year
-23.07% -17.02%
90% offered a hourly rate of more than £11.00 £11.50 £11.50
10% offered a hourly rate of more than £45.00 £40.00 £47.50
UK excluding London median hourly rate £30.00 £30.50 £26.98
% change year-on-year
-1.63% +13.06%

ITSM
Jobs Demand Trend in Manchester

The demand trend of contract jobs across the Manchester region citing ITSM as a proportion of all IT contracts with a match in the Processes & Methodologies category.

ITSM Jobs Demand Trend in Manchester

ITSM
Daily Rate Trend in Manchester

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ITSM across the Manchester region.

ITSM Daily Rate Trend in Manchester

ITSM
Daily Rate Histogram in Manchester

This chart provides a histogram of daily rates quoted in contract IT jobs citing ITSM across the Manchester region over the 3 months to 25 July 2016.

ITSM Daily Rate Histogram in Manchester

ITSM
Hourly Rate Trend in Manchester

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ITSM across the Manchester region.

ITSM Hourly Rate Trend in Manchester

ITSM
Contract Job Locations in Manchester

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITSM within the Manchester region over the 3 months to 25 July 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Oldham - 2 - - 1
Altrincham - 1 - -
ITSM
North West

ITSM
Top 30 Related IT Skills in Manchester

For the 6 months to 25 July 2016, IT contractor jobs citing ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Manchester region with a requirement for ITSM.

1 21 (46.67%) ITIL
2 17 (37.78%) Service Management
3 12 (26.67%) Configuration Management
4 8 (17.78%) Project Management
4 8 (17.78%) Life Science
5 7 (15.56%) ServiceNow
5 7 (15.56%) Windows
6 6 (13.33%) PRINCE2
6 6 (13.33%) Manufacturing
6 6 (13.33%) Windows 7
7 5 (11.11%) Remedy ITSM
7 5 (11.11%) Analytical Skills
7 5 (11.11%) Management Information System
7 5 (11.11%) Active Directory
7 5 (11.11%) Remedy
8 4 (8.89%) CCNA
8 4 (8.89%) ITIL Certification
8 4 (8.89%) Citrix
8 4 (8.89%) Cisco Certification
8 4 (8.89%) Cisco
8 4 (8.89%) Windows XP
8 4 (8.89%) MS Visio
8 4 (8.89%) Back Office
8 4 (8.89%) Stakeholder Management
8 4 (8.89%) ITIL Foundation Certificate
8 4 (8.89%) ITIL V3
8 4 (8.89%) Mac OS
9 3 (6.67%) Problem Management
9 3 (6.67%) Data Centre
9 3 (6.67%) Change Management

ITSM
Top Related IT Skills in Manchester by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (4.44%) SharePoint
2 1 (2.22%) CMS
2 1 (2.22%) MS Exchange
Applications
1 4 (8.89%) MS Visio
2 3 (6.67%) MS Office
3 2 (4.44%) Photoshop
4 1 (2.22%) Mingle
Business Applications
1 5 (11.11%) Remedy ITSM
2 2 (4.44%) Northgate Housing
Cloud Services
1 1 (2.22%) Office 365
Communications & Networking
1 2 (4.44%) DNS
1 2 (4.44%) TCP/IP
1 2 (4.44%) Telnet
1 2 (4.44%) VPN
2 1 (2.22%) DHCP
2 1 (2.22%) LAN
2 1 (2.22%) VoIP
2 1 (2.22%) WAN
Development Applications
1 1 (2.22%) JIRA
General
1 6 (13.33%) Manufacturing
2 4 (8.89%) Back Office
3 3 (6.67%) Finance
4 1 (2.22%) French Language
4 1 (2.22%) Italian Language
4 1 (2.22%) Law
4 1 (2.22%) Local Government
4 1 (2.22%) Publishing
4 1 (2.22%) Spanish Language
Job Titles
1 17 (37.78%) Analyst
2 9 (20.00%) Configuration Manager
3 7 (15.56%) ITIL Manager
4 6 (13.33%) Configuration Analyst
4 6 (13.33%) ITSM Analyst
5 5 (11.11%) Project Manager
6 4 (8.89%) Business Analyst
7 3 (6.67%) Field Support Technician
7 3 (6.67%) ITIL Project Manager
7 3 (6.67%) Service Analyst
7 3 (6.67%) Service Desk Analyst
7 3 (6.67%) Support Technician
8 2 (4.44%) Applications Support Analyst
8 2 (4.44%) Implementation Manager
8 2 (4.44%) Implementation Project Manager
8 2 (4.44%) ITIL Implementation Manager
8 2 (4.44%) ITSM Project Manager
8 2 (4.44%) Knowledge Analyst
8 2 (4.44%) Project Implementation Manager
8 2 (4.44%) Service Management Consultant
Miscellaneous
1 8 (17.78%) Life Science
2 5 (11.11%) Analytical Skills
2 5 (11.11%) Management Information System
3 3 (6.67%) Data Centre
4 2 (4.44%) e-Learning
5 1 (2.22%) CMDB
5 1 (2.22%) Data Extraction
5 1 (2.22%) iPad
5 1 (2.22%) iPhone
5 1 (2.22%) NHS
5 1 (2.22%) Video Conferencing
5 1 (2.22%) Virtual Team
Operating Systems
1 7 (15.56%) Windows
2 6 (13.33%) Windows 7
3 4 (8.89%) Mac OS
3 4 (8.89%) Windows XP
4 1 (2.22%) Android
Processes & Methodologies
1 21 (46.67%) ITIL
2 17 (37.78%) Service Management
3 12 (26.67%) Configuration Management
4 8 (17.78%) Project Management
5 6 (13.33%) PRINCE2
6 4 (8.89%) ITIL V3
6 4 (8.89%) Stakeholder Management
7 3 (6.67%) Change Management
7 3 (6.67%) Problem Management
7 3 (6.67%) Quality Management
8 2 (4.44%) Business Analysis
8 2 (4.44%) Content Development
8 2 (4.44%) Knowledge Management
8 2 (4.44%) Release Management
8 2 (4.44%) Supplier Management
8 2 (4.44%) Time Management
9 1 (2.22%) Disaster Recovery
9 1 (2.22%) High Availability
9 1 (2.22%) Process Improvement
9 1 (2.22%) Project Governance
Programming Languages
1 2 (4.44%) PL/SQL
1 2 (4.44%) SQL
2 1 (2.22%) C
Qualifications
1 4 (8.89%) CCNA
1 4 (8.89%) Cisco Certification
1 4 (8.89%) ITIL Certification
1 4 (8.89%) ITIL Foundation Certificate
2 2 (4.44%) SC Cleared
2 2 (4.44%) Security Cleared
3 1 (2.22%) A+ Certification
3 1 (2.22%) Degree
3 1 (2.22%) MCP
3 1 (2.22%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 3 (6.67%) SLA
System Software
1 5 (11.11%) Active Directory
2 2 (4.44%) BitLocker
3 1 (2.22%) XenApp
Systems Management
1 1 (2.22%) SCCM
1 1 (2.22%) ServiceCenter
Vendors
1 7 (15.56%) ServiceNow
2 5 (11.11%) Remedy
3 4 (8.89%) Cisco
3 4 (8.89%) Citrix
4 2 (4.44%) HP
4 2 (4.44%) Northgate
4 2 (4.44%) Oracle
4 2 (4.44%) Wyse
5 1 (2.22%) Microsoft