The table below looks at the statistics for ITSM skills in IT contracts advertised for the Manchester region. Included is a guide to the average contractor rates offered in IT contracts that have cited ITSM over the 3 months to 10 February 2016 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
10 Feb 2016
Same period 2015 Same period 2014
IT Service Management (ITSM)
Rank 89 88 81
Rank change year-on-year
-1 -7
Contract jobs citing ITSM 17 3 4
As % of all contract IT jobs located in Manchester 0.94% 0.21% 0.34%
As % of the Processes & Methodologies category 1.15% 0.27% 0.44%
Number of daily rates quoted 10 1 1
Average daily rate £308 £425 £175
Average daily rate % change year-on-year
-27.64% +142.85%
UK excluding London average daily rate £350 £375 £351
% change year-on-year
-6.66% +6.83%
Number of hourly rates quoted 1 2 0
Average hourly rate £12.28 £11.50 -
Average hourly rate % change year-on-year
+6.73% -
UK excluding London average hourly rate £13.00 £15.25 £21.25
% change year-on-year
-14.75% -28.23%
ITSM
North West

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Manchester region.

Processes & Methodologies Category
Manchester
Contract IT job ads with a match in the
Processes & Methodologies category
1483 1106 901
As % of all contract IT jobs located in Manchester 81.84% 77.45% 75.71%
Number of daily rates quoted 873 669 479
Average daily rate £375 £375 £350
Average daily rate % change year-on-year
- +7.14%
90% offered a daily rate of more than £275 £275 £250
10% offered a daily rate of more than £500 £525 £496
UK excluding London average daily rate £400 £400 £375
% change year-on-year
- +6.66%
Number of hourly rates quoted 35 31 34
Average hourly rate £32.50 £17.50 £17.15
Average hourly rate % change year-on-year
+85.71% +2.04%
90% offered a hourly rate of more than £15.25 £11.50 £10.19
10% offered a hourly rate of more than £40.00 £24.00 £48.70
UK excluding London average hourly rate £40.00 £27.50 £27.50
% change year-on-year
+45.45% -

ITSM
Jobs Demand Trend in Manchester

This chart provides a 3-month moving total of IT contractor jobs citing ITSM across the Manchester region as a proportion of the total demand within the Processes & Methodologies category.

ITSM Jobs Demand Trend in Manchester

ITSM
Daily Rate Trend in Manchester

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ITSM across the Manchester region.

ITSM Daily Rate Trend in Manchester

ITSM
Daily Rate Histogram in Manchester

This chart provides a histogram of daily rates quoted in contract IT jobs citing ITSM across the Manchester region over the 3 months to 10 February 2016.

ITSM Daily Rate Histogram in Manchester

ITSM
Hourly Rate Trend in Manchester

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ITSM across the Manchester region.

ITSM Hourly Rate Trend in Manchester

ITSM
Top 30 Related IT Skills in Manchester

For the 6 months to 10 February 2016, IT contractor jobs across the Manchester region citing ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM.

1 19 (73.08%) ITIL
2 15 (57.69%) Service Management
3 9 (34.62%) Finance
4 7 (26.92%) MS Visio
4 7 (26.92%) Microsoft
4 7 (26.92%) ITIL V3
5 6 (23.08%) Project Management
5 6 (23.08%) Service Delivery
5 6 (23.08%) Change Management
6 5 (19.23%) Configuration Management
6 5 (19.23%) Windows
6 5 (19.23%) Windows 7
7 4 (15.38%) Analytical Skills
7 4 (15.38%) MS Office
7 4 (15.38%) MS Exchange
7 4 (15.38%) Windows XP
7 4 (15.38%) Active Directory
7 4 (15.38%) Blackberry
7 4 (15.38%) Citrix
8 3 (11.54%) Unix
8 3 (11.54%) Oracle
8 3 (11.54%) Remedy
8 3 (11.54%) Disaster Recovery
8 3 (11.54%) Risk Management
8 3 (11.54%) Oracle Applications
8 3 (11.54%) SDLC
8 3 (11.54%) Team Foundation Server
8 3 (11.54%) Remedy ITSM
8 3 (11.54%) Release Management
8 3 (11.54%) CMDB

ITSM
Top Related IT Skills in Manchester by Category

For the 6 months to 10 February 2016, IT contractor jobs across the Manchester region citing ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ITSM. Up to 20 skills are shown per category.

Application Platforms
1 4 (15.38%) MS Exchange
2 2 (7.69%) Blackberry Enterprise Server
2 2 (7.69%) IBM Notes
Applications
1 7 (26.92%) MS Visio
2 4 (15.38%) MS Office
3 1 (3.85%) Mingle
Business Applications
1 3 (11.54%) Oracle Applications
1 3 (11.54%) Remedy ITSM
Cloud Services
1 2 (7.69%) Office 365
Communications & Networking
1 2 (7.69%) DHCP
1 2 (7.69%) DNS
1 2 (7.69%) LAN
1 2 (7.69%) TCP/IP
1 2 (7.69%) VPN
1 2 (7.69%) WAN
2 1 (3.85%) LDAP
2 1 (3.85%) POP3
2 1 (3.85%) SMTP
2 1 (3.85%) Telnet
Development Applications
1 3 (11.54%) Team Foundation Server
2 1 (3.85%) JIRA
General
1 9 (34.62%) Finance
2 2 (7.69%) Local Government
3 1 (3.85%) Italian Language
3 1 (3.85%) Law
3 1 (3.85%) Manufacturing
3 1 (3.85%) Retail
Job Titles
1 8 (30.77%) Analyst
2 7 (26.92%) ITIL Manager
2 7 (26.92%) Project Manager
3 6 (23.08%) Service Analyst
4 5 (19.23%) ITIL Project Manager
5 3 (11.54%) IT Analyst
5 3 (11.54%) Release Manager
5 3 (11.54%) Service Continuity Analyst
5 3 (11.54%) Service Desk Analyst
6 2 (7.69%) 2nd Line Support
6 2 (7.69%) 2nd Line Support Analyst
6 2 (7.69%) Consultant
6 2 (7.69%) Implementation Manager
6 2 (7.69%) Implementation Project Manager
6 2 (7.69%) ITIL Implementation Manager
6 2 (7.69%) Project Implementation Manager
6 2 (7.69%) Service Manager
6 2 (7.69%) Support Analyst
7 1 (3.85%) ITSM Project Manager
7 1 (3.85%) LAN/WAN Analyst
Miscellaneous
1 4 (15.38%) Analytical Skills
1 4 (15.38%) Blackberry
2 3 (11.54%) CMDB
3 2 (7.69%) Management Information System
Operating Systems
1 5 (19.23%) Windows
1 5 (19.23%) Windows 7
2 4 (15.38%) Windows XP
3 3 (11.54%) Unix
4 2 (7.69%) Apple iOS
4 2 (7.69%) NetWare
4 2 (7.69%) Windows 2000
4 2 (7.69%) Windows Vista
Processes & Methodologies
1 19 (73.08%) ITIL
2 15 (57.69%) Service Management
3 7 (26.92%) ITIL V3
4 6 (23.08%) Change Management
4 6 (23.08%) Project Management
4 6 (23.08%) Service Delivery
5 5 (19.23%) Configuration Management
6 3 (11.54%) Disaster Recovery
6 3 (11.54%) Release Management
6 3 (11.54%) Risk Management
6 3 (11.54%) SDLC
7 2 (7.69%) Asset Management
7 2 (7.69%) Incident Management
7 2 (7.69%) Problem Management
7 2 (7.69%) Workflow
7 2 (7.69%) Workflow Management
8 1 (3.85%) Continuous Improvement
8 1 (3.85%) Project Governance
8 1 (3.85%) Software Testing
8 1 (3.85%) Supplier Management
Programming Languages
1 2 (7.69%) PowerShell
1 2 (7.69%) VBScript
2 1 (3.85%) C
Qualifications
1 2 (7.69%) ITIL Certification
1 2 (7.69%) Microsoft Certification
2 1 (3.85%) ITIL Foundation Certificate
2 1 (3.85%) MCP
System Software
1 4 (15.38%) Active Directory
2 2 (7.69%) XenApp
2 2 (7.69%) XenDesktop
3 1 (3.85%) BitLocker
Systems Management
1 2 (7.69%) ServiceCenter
Vendors
1 7 (26.92%) Microsoft
2 4 (15.38%) Citrix
3 3 (11.54%) Oracle
3 3 (11.54%) Remedy
4 2 (7.69%) HP
4 2 (7.69%) Lotus
4 2 (7.69%) Novell
4 2 (7.69%) ServiceNow