The first table below looks at the demand for the Service Manager role in IT contracts advertised for the North West region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Manager in their job title over the 3 months to 19 June 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the North West region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
19 Jun 2013
Same period 2012 Same period 2011
Services Manager
Rank 95 117 67
Rank change year-on-year
+22 -50
Contract jobs requiring a Service Manager 22 17 60
As % of all contract IT jobs located in the North West 0.922% 0.560% 1.985%
As % of the Job Titles category 0.986% 0.610% 2.155%
Number of daily rates quoted 12 8 41
Average daily rate £355 £345 £305
Average daily rate % change year-on-year
+2.75% +13.11%
90% offered a daily rate of more than £325 £278 £260
10% offered a daily rate of more than £423 £428 £400
UK excluding London average daily rate £350 £375 £325
% change year-on-year
-6.66% +15.38%
Number of hourly rates quoted 0 1 2
Average hourly rate - £12.75 £18.16
Average hourly rate % change year-on-year
- -29.77%
UK excluding London average hourly rate £130.00 £15.88 £12.38
% change year-on-year
+718.89% +28.28%
All Job Titles
North West
Contract IT job ads with a match in the
Job Titles category
2232 2786 2784
As % of all contract IT jobs located in the North West 93.51% 91.71% 92.09%
Number of daily rates quoted 1055 1409 1431
Average daily rate £338 £325 £325
Average daily rate % change year-on-year
+3.84% -
90% offered a daily rate of more than £213 £225 £180
10% offered a daily rate of more than £475 £475 £463
UK excluding London average daily rate £350 £350 £350
Number of hourly rates quoted 169 169 209
Average hourly rate £17.50 £19.42 £18.50
Average hourly rate % change year-on-year
-9.88% +4.97%
90% offered a hourly rate of more than £11.00 £12.00 £9.75
10% offered a hourly rate of more than £40.00 £36.50 £40.00
UK excluding London average hourly rate £17.50 £18.00 £19.94
% change year-on-year
-2.77% -9.72%
Service Manager
England

Service Manager
Jobs Demand Trend

This chart provides a 3-month moving total of IT contractor jobs citing Service Manager across the North West region as a proportion of the total demand within the Job Titles category.

North West Service Manager Jobs Demand Trend

Service Manager
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Manager across the North West region.

North West Service Manager Daily Rate Trend

Service Manager
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Manager across the North West region over the 3 months to 19 June 2013.

North West Service Manager Daily Rate Histogram

Service Manager
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Manager across the North West region.

North West Service Manager Hourly Rate Trend

Service Manager
Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Manager within the North West region over the 3 months to 19 June 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Find
Job
Vacancies
Cheshire +9 12 £343 -6.16% 5
Manchester +5 8 £355 +9.07% 4
Lancashire - - - -
Merseyside - - - -
Service Manager
England

Service Manager
Top 30 Related IT Skills

For the 6 months to 19 June 2013, IT contractor jobs across the North West region that cited Service Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Manager in their job title.

1 28 (49.12%) ITIL
1 28 (49.12%) Service Delivery
2 26 (45.61%) Service Management
3 15 (26.32%) Finance
4 14 (24.56%) Project Management
5 12 (21.05%) SLA
6 11 (19.30%) PRINCE2
7 8 (14.04%) Citrix
7 8 (14.04%) ITIL Certification
8 7 (12.28%) NHS
8 7 (12.28%) Change Management
8 7 (12.28%) MS Exchange
8 7 (12.28%) Windows
8 7 (12.28%) Supplier Management
8 7 (12.28%) Incident Management
8 7 (12.28%) ITIL V3
9 6 (10.53%) Exchange Server 2007
9 6 (10.53%) Windows Server 2008
9 6 (10.53%) Hyper-V
9 6 (10.53%) Active Directory
9 6 (10.53%) Stakeholder Management
9 6 (10.53%) VMware
9 6 (10.53%) SQL
10 5 (8.772%) IIS
10 5 (8.772%) SAS
10 5 (8.772%) NFS
10 5 (8.772%) Cisco
10 5 (8.772%) Middleware
10 5 (8.772%) Backup Exec
10 5 (8.772%) XenDesktop

Service Manager
Top Related IT Skills by Category

For the 6 months to 19 June 2013, IT contractor jobs across the North West region that cited Service Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Manager in their job title. Up to 20 skills are shown per category.

Application Development
1 5 (8.772%) Middleware
Application Platforms
1 7 (12.28%) MS Exchange
2 6 (10.53%) Exchange Server 2007
3 5 (8.772%) IIS
3 5 (8.772%) SAS
4 1 (1.754%) SharePoint
4 1 (1.754%) Exchange Server 2003
4 1 (1.754%) CMS
4 1 (1.754%) Lync
Applications
1 2 (3.509%) MS Visio
1 2 (3.509%) MS Project
1 2 (3.509%) MS Office
1 2 (3.509%) MS Excel
Communications & Networking
1 5 (8.772%) iSCSI
1 5 (8.772%) Fibre Channel
General
1 15 (26.32%) Finance
2 4 (7.018%) Banking
3 3 (5.263%) Retail
4 2 (3.509%) Retail Banking
5 1 (1.754%) Billing
5 1 (1.754%) Telecoms
5 1 (1.754%) Law
5 1 (1.754%) Legal
5 1 (1.754%) Manufacturing
Miscellaneous
1 7 (12.28%) NHS
2 1 (1.754%) Mainframe
2 1 (1.754%) FMCG
Operating Systems
1 7 (12.28%) Windows
2 6 (10.53%) Windows Server 2008
3 1 (1.754%) Windows 7
Processes & Methodologies
1 28 (49.12%) ITIL
1 28 (49.12%) Service Delivery
2 26 (45.61%) Service Management
3 14 (24.56%) Project Management
4 11 (19.30%) PRINCE2
5 7 (12.28%) Change Management
5 7 (12.28%) Supplier Management
5 7 (12.28%) Incident Management
5 7 (12.28%) ITIL V3
6 6 (10.53%) Stakeholder Management
7 4 (7.018%) Performance Management
7 4 (7.018%) Problem Management
8 3 (5.263%) PRINCE
8 3 (5.263%) Migration
8 3 (5.263%) Operations Management
8 3 (5.263%) Resource Management
8 3 (5.263%) Release Management
8 3 (5.263%) Capacity Management
9 2 (3.509%) Transition Management
9 2 (3.509%) Change Control
Programming Languages
1 6 (10.53%) SQL
Qualifications
1 8 (14.04%) ITIL Certification
2 4 (7.018%) Security Cleared
2 4 (7.018%) PMP
2 4 (7.018%) PMI Certification
3 3 (5.263%) PRINCE2 Certification
3 3 (5.263%) Degree
4 2 (3.509%) SC Cleared
5 1 (1.754%) BC Cleared
5 1 (1.754%) Chartered Engineer
Quality Assurance & Compliance
1 12 (21.05%) SLA
2 1 (1.754%) QA
System Software
1 6 (10.53%) Hyper-V
1 6 (10.53%) Active Directory
2 5 (8.772%) NFS
2 5 (8.772%) XenDesktop
2 5 (8.772%) vSphere
Systems Management
1 5 (8.772%) Backup Exec
1 5 (8.772%) SCOM
2 1 (1.754%) SCCM
Vendors
1 8 (14.04%) Citrix
2 6 (10.53%) VMware
3 5 (8.772%) Cisco
4 4 (7.018%) SAP
5 2 (3.509%) AppSense
6 1 (1.754%) Microsoft
6 1 (1.754%) Mitel
Crewe, North West
Service Delivery Manager- ITIL, SLA, Managed Services, Cisco The Company A award winning consultancy/systems integrator going through extended growth after continued market recognition. The Role * Service Delivery...
Energize Recruitment Solutions Ltd
Posted: 30 May 2013
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