The table below looks at the statistics for the Service Manager role in IT contracts advertised for the North West region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Manager in their job title over the 3 months to 27 February 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
27 Feb 2015
Same period 2014 Same period 2013
Services Manager
Rank 113 96 79
Rank change year-on-year
-17 -17
Contract jobs requiring a Service Manager 31 35 39
As % of all contract IT jobs located in the North West 0.90% 1.28% 1.65%
As % of the Job Titles category 0.98% 1.37% 1.79%
Number of daily rates quoted 22 19 23
Average daily rate
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£400 £445 £300
Average daily rate % change year-on-year
-10.11% +48.33%
90% offered a daily rate of more than £303 £325 £255
10% offered a daily rate of more than £495 £500 £463
UK excluding London average daily rate £380 £388 £400
% change year-on-year
-1.93% -3.12%
Number of hourly rates quoted 0 0 1
Average hourly rate - - £11.69
UK excluding London average hourly rate £24.00 £30.29 £20.00
% change year-on-year
-20.75% +51.42%
Service Manager
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the North West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
North West
Contract IT job ads with a match in the
Job Titles category
3160 2562 2180
As % of all contract IT jobs located in the North West 92.10% 93.71% 91.98%
Number of daily rates quoted 1718 1309 1069
Average daily rate £365 £350 £325
Average daily rate % change year-on-year
+4.28% +7.69%
90% offered a daily rate of more than £250 £215 £220
10% offered a daily rate of more than £510 £500 £500
UK excluding London average daily rate £375 £350 £345
% change year-on-year
+7.14% +1.44%
Number of hourly rates quoted 192 204 182
Average hourly rate £20.00 £18.00 £18.40
Average hourly rate % change year-on-year
+11.11% -2.17%
90% offered a hourly rate of more than £11.50 £12.49 £10.00
10% offered a hourly rate of more than £49.50 £40.00 £37.50
UK excluding London average hourly rate £16.74 £17.00 £17.50
% change year-on-year
-1.55% -2.85%

Service Manager
Jobs Demand Trend in the North West

This chart provides a 3-month moving total of IT contractor jobs citing Service Manager in the job title across the North West region as a proportion of the total demand within the Job Titles category.

Service Manager Jobs Demand Trend in the North West

Service Manager
Daily Rate Trend in the North West

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Manager across the North West region.

Service Manager Daily Rate Trend in the North West

Service Manager
Daily Rate Histogram in the North West

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Manager across the North West region over the 3 months to 27 February 2015.

Service Manager Daily Rate Histogram in the North West

Service Manager
Hourly Rate Trend in the North West

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Manager across the North West region.

Service Manager Hourly Rate Trend in the North West

Service Manager
Contract Job Locations in the North West

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Manager within the North West region over the 3 months to 27 February 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester -3 12 £425 +18.05% 4
Lancashire -6 11 £375 -19.78% 1
Cheshire -13 7 £431 -0.28% 4
Merseyside - 1 £300 - 2
Cumbria - - - -
Service Manager
England

Service Manager
Top 30 Related IT Skills in the North West

For the 6 months to 27 February 2015, IT contractor jobs across the North West region that cited Service Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Manager in their job title.

1 41 (61.19%) Service Delivery
2 34 (50.75%) ITIL
3 24 (35.82%) Service Management
4 19 (28.36%) Risk Management
5 18 (26.87%) Project Management
6 15 (22.39%) Finance
7 12 (17.91%) CRAMM
8 9 (13.43%) Stakeholder Management
8 9 (13.43%) Supplier Management
8 9 (13.43%) ITSM
8 9 (13.43%) SLA
8 9 (13.43%) ISEB
8 9 (13.43%) Security Cleared
9 8 (11.94%) Performance Management
9 8 (11.94%) Change Management
10 6 (8.96%) Operations Management
10 6 (8.96%) Computer Science
10 6 (8.96%) Asset Management
11 5 (7.46%) Agile Software Development
11 5 (7.46%) PRINCE2
11 5 (7.46%) EDI
11 5 (7.46%) SC Cleared
11 5 (7.46%) Network Management
11 5 (7.46%) Line Management
11 5 (7.46%) Analytical Skills
12 4 (5.97%) Change Control
12 4 (5.97%) Resource Management
12 4 (5.97%) WAN
12 4 (5.97%) Management Information System
13 3 (4.48%) Windows

Service Manager
Top Related IT Skills in the North West by Category

For the 6 months to 27 February 2015, IT contractor jobs across the North West region that cited Service Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (2.99%) SharePoint
2 1 (1.49%) SAS
Applications
1 3 (4.48%) MS Office
1 3 (4.48%) MS Excel
2 1 (1.49%) MS Visio
2 1 (1.49%) MS Project
Business Applications
1 1 (1.49%) Remedy ITSM
Cloud Services
1 2 (2.99%) Cloud Computing
1 2 (2.99%) Office 365
Communications & Networking
1 4 (5.97%) WAN
2 2 (2.99%) LAN
3 1 (1.49%) IP Telephony
General
1 15 (22.39%) Finance
2 2 (2.99%) Manufacturing
2 2 (2.99%) Telecoms
3 1 (1.49%) Banking
3 1 (1.49%) Law
Libraries, Frameworks & Software Standards
1 5 (7.46%) EDI
Miscellaneous
1 6 (8.96%) Computer Science
2 5 (7.46%) Analytical Skills
3 4 (5.97%) Management Information System
4 2 (2.99%) GIS
4 2 (2.99%) Enterprise Software
5 1 (1.49%) PKI
5 1 (1.49%) Data Protection Act
5 1 (1.49%) Video Conferencing
Operating Systems
1 3 (4.48%) Windows
Processes & Methodologies
1 41 (61.19%) Service Delivery
2 34 (50.75%) ITIL
3 24 (35.82%) Service Management
4 19 (28.36%) Risk Management
5 18 (26.87%) Project Management
6 12 (17.91%) CRAMM
7 9 (13.43%) Stakeholder Management
7 9 (13.43%) Supplier Management
7 9 (13.43%) ITSM
8 8 (11.94%) Change Management
8 8 (11.94%) Performance Management
9 6 (8.96%) Asset Management
9 6 (8.96%) Operations Management
10 5 (7.46%) PRINCE2
10 5 (7.46%) Agile Software Development
10 5 (7.46%) Line Management
10 5 (7.46%) Network Management
11 4 (5.97%) Change Control
11 4 (5.97%) Resource Management
12 3 (4.48%) CRM
Programming Languages
1 1 (1.49%) SQL
Qualifications
1 9 (13.43%) ISEB
1 9 (13.43%) Security Cleared
2 5 (7.46%) SC Cleared
3 3 (4.48%) Chartered Engineer
4 2 (2.99%) ITIL Certification
5 1 (1.49%) PRINCE2 Certification
5 1 (1.49%) APMG
Quality Assurance & Compliance
1 9 (13.43%) SLA
2 1 (1.49%) QA
Systems Management
1 1 (1.49%) OPNET
1 1 (1.49%) SCCM
1 1 (1.49%) Forefront Identity Manager
Vendors
1 3 (4.48%) Microsoft
2 1 (1.49%) Compuware
2 1 (1.49%) BMC
2 1 (1.49%) CheckPoint
2 1 (1.49%) Remedy
2 1 (1.49%) Riverbed
2 1 (1.49%) Cisco
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