The table below looks at the statistics for the Service Manager role in IT contracts advertised for the North West region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Manager in their job title over the 3 months to 9 February 2016 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
9 Feb 2016
Same period 2015 Same period 2014
Services Manager
Rank 108 114 96
Rank change year-on-year
+6 -18
Contract jobs requiring a Service Manager 44 28 33
As % of all contract IT jobs located in the North West 1.16% 0.87% 1.20%
As % of the Job Titles category 1.23% 0.92% 1.26%
Number of daily rates quoted 23 19 18
Average daily rate £325 £400 £448
Average daily rate % change year-on-year
-18.75% -10.61%
90% offered a daily rate of more than £275 £283 £325
10% offered a daily rate of more than £471 £450 £502
UK excluding London average daily rate £400 £375 £350
% change year-on-year
+6.66% +7.14%
Number of hourly rates quoted 0 1 0
Average hourly rate - £25.00 -
UK excluding London average hourly rate £20.63 £24.00 £27.50
% change year-on-year
-14.06% -12.72%
Service Manager
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the North West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
North West
Contract IT job ads with a match in the
Job Titles category
3575 3050 2610
As % of all contract IT jobs located in the North West 94.03% 94.25% 94.74%
Number of daily rates quoted 2152 1706 1324
Average daily rate £380 £363 £340
Average daily rate % change year-on-year
+4.82% +6.61%
90% offered a daily rate of more than £250 £250 £200
10% offered a daily rate of more than £525 £500 £500
UK excluding London average daily rate £375 £375 £350
% change year-on-year
- +7.14%
Number of hourly rates quoted 183 182 195
Average hourly rate £22.50 £18.50 £17.50
Average hourly rate % change year-on-year
+21.62% +5.71%
90% offered a hourly rate of more than £12.00 £11.28 £12.20
10% offered a hourly rate of more than £48.00 £42.50 £40.86
UK excluding London average hourly rate £17.50 £16.50 £16.50
% change year-on-year
+6.06% -

Service Manager
Jobs Demand Trend in the North West

This chart provides a 3-month moving total of IT contractor jobs citing Service Manager in the job title across the North West region as a proportion of the total demand within the Job Titles category.

Service Manager Jobs Demand Trend in the North West

Service Manager
Daily Rate Trend in the North West

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Manager across the North West region.

Service Manager Daily Rate Trend in the North West

Service Manager
Daily Rate Histogram in the North West

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Manager across the North West region over the 3 months to 9 February 2016.

Service Manager Daily Rate Histogram in the North West

Service Manager
Hourly Rate Trend in the North West

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Manager across the North West region.

Service Manager Hourly Rate Trend in the North West

Service Manager
Contract Job Locations in the North West

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Manager within the North West region over the 3 months to 9 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cheshire +8 19 £300 -27.27%
Manchester -7 18 £350 -17.64% 5
Lancashire -8 3 £425 +13.33%
Merseyside -2 1 - - 3
Service Manager
England

Service Manager
Top 30 Related IT Skills in the North West

For the 6 months to 9 February 2016, IT contractor jobs across the North West region that cited Service Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Manager in their job title.

1 84 (72.41%) ITIL
2 52 (44.83%) Service Delivery
3 38 (32.76%) Service Management
4 33 (28.45%) Finance
5 23 (19.83%) Project Management
6 19 (16.38%) Change Management
6 19 (16.38%) Problem Management
7 18 (15.52%) ITIL V3
7 18 (15.52%) Agile Software Development
8 16 (13.79%) PRINCE2
9 14 (12.07%) Incident Management
10 13 (11.21%) ITIL Certification
11 12 (10.34%) JavaScript
11 12 (10.34%) SLA
11 12 (10.34%) Banking
11 12 (10.34%) ServiceNow
12 11 (9.48%) Windows 7
12 11 (9.48%) Microsoft
12 11 (9.48%) Windows
13 10 (8.62%) MS Office
13 10 (8.62%) Release Management
13 10 (8.62%) Service Desk Management
14 9 (7.76%) Continuous Improvement
14 9 (7.76%) Process Improvement
14 9 (7.76%) Asset Management
14 9 (7.76%) Stakeholder Management
15 8 (6.90%) MS Excel
15 8 (6.90%) Configuration Management
15 8 (6.90%) Supplier Management
15 8 (6.90%) Disclosure Scotland

Service Manager
Top Related IT Skills in the North West by Category

For the 6 months to 9 February 2016, IT contractor jobs across the North West region that cited Service Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Manager in their job title. Up to 20 skills are shown per category.

Applications
1 10 (8.62%) MS Office
2 8 (6.90%) MS Excel
3 1 (0.86%) MS PowerPoint
Business Applications
1 2 (1.72%) SAP Oil and Gas
Development Applications
1 1 (0.86%) MSI
General
1 33 (28.45%) Finance
2 12 (10.34%) Banking
3 4 (3.45%) Manufacturing
3 4 (3.45%) Retail
4 3 (2.59%) Telecoms
5 2 (1.72%) Marketing
5 2 (1.72%) Retail Banking
6 1 (0.86%) Games
6 1 (0.86%) Legal
6 1 (0.86%) Local Government
6 1 (0.86%) Military
Libraries, Frameworks & Software Standards
1 6 (5.17%) JSON
1 6 (5.17%) WSDL
2 3 (2.59%) Web Services
3 2 (1.72%) EDI
Miscellaneous
1 7 (6.03%) Data Centre
2 6 (5.17%) Management Information System
3 4 (3.45%) Life Science
4 1 (0.86%) Mobile App
4 1 (0.86%) Statistics
Operating Systems
1 11 (9.48%) Windows
1 11 (9.48%) Windows 7
2 4 (3.45%) Android
2 4 (3.45%) Apple iOS
Processes & Methodologies
1 84 (72.41%) ITIL
2 52 (44.83%) Service Delivery
3 38 (32.76%) Service Management
4 23 (19.83%) Project Management
5 19 (16.38%) Change Management
5 19 (16.38%) Problem Management
6 18 (15.52%) Agile Software Development
6 18 (15.52%) ITIL V3
7 16 (13.79%) PRINCE2
8 14 (12.07%) Incident Management
9 10 (8.62%) Release Management
9 10 (8.62%) Service Desk Management
10 9 (7.76%) Asset Management
10 9 (7.76%) Continuous Improvement
10 9 (7.76%) Process Improvement
10 9 (7.76%) Stakeholder Management
11 8 (6.90%) Configuration Management
11 8 (6.90%) Supplier Management
12 7 (6.03%) Information Security
12 7 (6.03%) Quality Management
Programming Languages
1 12 (10.34%) JavaScript
2 7 (6.03%) C++
3 6 (5.17%) Python
4 1 (0.86%) SQL
Qualifications
1 13 (11.21%) ITIL Certification
2 7 (6.03%) Security Cleared
3 5 (4.31%) BPSS Clearance
4 2 (1.72%) APMP
4 2 (1.72%) PRINCE2 Practitioner
4 2 (1.72%) SC Cleared
5 1 (0.86%) Degree
5 1 (0.86%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 12 (10.34%) SLA
2 8 (6.90%) Disclosure Scotland
3 1 (0.86%) QA
System Software
1 1 (0.86%) Microsoft App-V
Systems Management
1 5 (4.31%) AirWatch
2 1 (0.86%) CA Wily
2 1 (0.86%) Cisco IPCC
2 1 (0.86%) SCCM
Vendors
1 12 (10.34%) ServiceNow
2 11 (9.48%) Microsoft
3 6 (5.17%) HP
3 6 (5.17%) SAP
4 1 (0.86%) BT
4 1 (0.86%) Citrix
4 1 (0.86%) Genesys
4 1 (0.86%) Verint
4 1 (0.86%) Wyse