The table below looks at the statistics for the Service Manager role in IT contracts advertised for the North West region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Manager in their job title over the 3 months to 20 October 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
20 Oct 2014
Same period 2013 Same period 2012
Services Manager
Rank 84 98 112
Rank change year-on-year
+14 +14
Contract jobs requiring a Service Manager 56 32 24
As % of all contract IT jobs located in the North West 1.74% 1.12% 0.75%
As % of the Job Titles category 1.91% 1.22% 0.81%
Number of daily rates quoted 44 18 18
Average daily rate
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£496 £426 £350
Average daily rate % change year-on-year
+16.42% +21.78%
90% offered a daily rate of more than £340 £325 £281
10% offered a daily rate of more than £535 £580 £578
UK excluding London average daily rate £400 £375 £355
% change year-on-year
+6.66% +5.63%
Number of hourly rates quoted 0 1 1
Average hourly rate - £22.50 £27.00
Average hourly rate % change year-on-year
- -16.66%
UK excluding London average hourly rate £25.00 £22.25 £26.50
% change year-on-year
+12.35% -16.03%
Service Manager
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the North West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
North West
Contract IT job ads with a match in the
Job Titles category
2938 2625 2946
As % of all contract IT jobs located in the North West 91.07% 91.94% 92.44%
Number of daily rates quoted 1714 1296 1481
Average daily rate £363 £333 £338
Average daily rate % change year-on-year
+9.02% -1.48%
90% offered a daily rate of more than £213 £225 £219
10% offered a daily rate of more than £513 £488 £475
UK excluding London average daily rate £363 £350 £350
% change year-on-year
+3.57% -
Number of hourly rates quoted 177 206 190
Average hourly rate £16.16 £17.50 £17.50
Average hourly rate % change year-on-year
-7.65% -
90% offered a hourly rate of more than £10.00 £10.50 £11.60
10% offered a hourly rate of more than £45.20 £37.60 £37.50
UK excluding London average hourly rate £16.50 £16.20 £17.50
% change year-on-year
+1.85% -7.42%

Service Manager
Jobs Demand Trend in the North West

This chart provides a 3-month moving total of IT contractor jobs citing Service Manager in the job title across the North West region as a proportion of the total demand within the Job Titles category.

Service Manager Jobs Demand Trend in the North West

Service Manager
Daily Rate Trend in the North West

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Manager across the North West region.

Service Manager Daily Rate Trend in the North West

Service Manager
Daily Rate Histogram in the North West

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Manager across the North West region over the 3 months to 20 October 2014.

Service Manager Daily Rate Histogram in the North West

Service Manager
Hourly Rate Trend in the North West

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Manager across the North West region.

Service Manager Hourly Rate Trend in the North West

Service Manager
Contract Job Locations in the North West

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Manager within the North West region over the 3 months to 20 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cheshire +19 28 £500 +3.35%
Manchester -10 14 £395 +2.59% 5
Merseyside -2 4 £450 -
Lancashire - 2 £380 -
Cumbria - - - - 1
Service Manager
England

Service Manager
Top 30 Related IT Skills in the North West

For the 6 months to 20 October 2014, IT contractor jobs across the North West region that cited Service Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Manager in their job title.

1 47 (56.63%) ITIL
2 44 (53.01%) Service Delivery
3 28 (33.73%) Risk Management
3 28 (33.73%) Service Management
4 20 (24.10%) Supplier Management
4 20 (24.10%) Security Cleared
5 18 (21.69%) Finance
6 14 (16.87%) SC Cleared
7 13 (15.66%) Project Management
8 12 (14.46%) CRAMM
9 10 (12.05%) Performance Management
10 9 (10.84%) ISEB
10 9 (10.84%) ITSM
11 8 (9.64%) Analytical Skills
12 7 (8.43%) Change Management
13 6 (7.23%) Stakeholder Management
13 6 (7.23%) SLA
13 6 (7.23%) Cisco
13 6 (7.23%) Video Conferencing
13 6 (7.23%) Incident Management
13 6 (7.23%) Computer Science
14 5 (6.02%) Continuous Improvement
14 5 (6.02%) Banking
14 5 (6.02%) IP Telephony
14 5 (6.02%) Asset Management
15 4 (4.82%) BMC
15 4 (4.82%) Remedy
15 4 (4.82%) Resource Management
15 4 (4.82%) Remedy ITSM
16 3 (3.61%) Performance Improvement

Service Manager
Top Related IT Skills in the North West by Category

For the 6 months to 20 October 2014, IT contractor jobs across the North West region that cited Service Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (3.61%) SharePoint
Applications
1 1 (1.20%) MS Project
1 1 (1.20%) MS Office
1 1 (1.20%) MS Excel
1 1 (1.20%) MS Visio
Business Applications
1 4 (4.82%) Remedy ITSM
Communications & Networking
1 5 (6.02%) IP Telephony
2 1 (1.20%) LAN
2 1 (1.20%) VoIP
2 1 (1.20%) WAN
General
1 18 (21.69%) Finance
2 5 (6.02%) Banking
3 3 (3.61%) Retail
4 1 (1.20%) Billing
4 1 (1.20%) Law
4 1 (1.20%) Telecoms
Libraries, Frameworks & Software Standards
1 1 (1.20%) EDI
Miscellaneous
1 8 (9.64%) Analytical Skills
2 6 (7.23%) Computer Science
2 6 (7.23%) Video Conferencing
3 3 (3.61%) Management Information System
4 2 (2.41%) PKI
4 2 (2.41%) Enterprise Software
5 1 (1.20%) Performance Metrics
5 1 (1.20%) Graphic Design
5 1 (1.20%) Data Protection Act
5 1 (1.20%) Economics
5 1 (1.20%) NHS
Operating Systems
1 1 (1.20%) UNIX
1 1 (1.20%) Windows
Processes & Methodologies
1 47 (56.63%) ITIL
2 44 (53.01%) Service Delivery
3 28 (33.73%) Risk Management
3 28 (33.73%) Service Management
4 20 (24.10%) Supplier Management
5 13 (15.66%) Project Management
6 12 (14.46%) CRAMM
7 10 (12.05%) Performance Management
8 9 (10.84%) ITSM
9 7 (8.43%) Change Management
10 6 (7.23%) Incident Management
10 6 (7.23%) Stakeholder Management
11 5 (6.02%) Asset Management
11 5 (6.02%) Continuous Improvement
12 4 (4.82%) Resource Management
13 3 (3.61%) Business Continuity
13 3 (3.61%) Migration
13 3 (3.61%) PRINCE2
13 3 (3.61%) Performance Improvement
13 3 (3.61%) Capacity Management
Programming Languages
1 1 (1.20%) C
Qualifications
1 20 (24.10%) Security Cleared
2 14 (16.87%) SC Cleared
3 9 (10.84%) ISEB
4 3 (3.61%) Chartered Engineer
5 2 (2.41%) Degree
6 1 (1.20%) BC Cleared
6 1 (1.20%) DV Cleared
Quality Assurance & Compliance
1 6 (7.23%) SLA
2 2 (2.41%) COBIT
Systems Management
1 2 (2.41%) SCCM
1 2 (2.41%) Forefront Identity Manager
2 1 (1.20%) SCSM
2 1 (1.20%) OPNET
Vendors
1 6 (7.23%) Cisco
2 4 (4.82%) BMC
2 4 (4.82%) Remedy
3 3 (3.61%) Microsoft
4 1 (1.20%) Compuware
4 1 (1.20%) HP
4 1 (1.20%) FrontRange
4 1 (1.20%) Riverbed
4 1 (1.20%) ServiceNow
Manchester, Lancashire
Randstad Technologies
Rate: £450 - £500 per day
Posted: 3 days ago
North West England
Computer Futures
Rate: £500 per day + DOE
Posted: 27 days ago