The statistics below represent IT contracts advertised across the North West region that had Service Manager featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 21 February 2017 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
21 Feb 2017
Same period 2016 Same period 2015
Services Manager
England / North West
Rank 114 116 112
Rank change year-on-year
+2 -4
Contract jobs requiring a Service Manager 19 41 31
As % of all contract IT jobs located in the North West 0.72% 1.10% 0.94%
As % of the Job Titles category 0.76% 1.16% 1.00%
Number of daily rates quoted 10 19 21
Median daily rate £400 £325 £400
Median daily rate % change year-on-year
+23.07% -18.75%
90% offered a daily rate of more than £185 £274 £300
10% offered a daily rate of more than £488 £380 £500
UK excluding London median daily rate £438 £390 £379
% change year-on-year
+12.17% +2.97%
Number of hourly rates quoted 0 1 1
Median hourly rate - £27.00 £25.00
Median hourly rate % change year-on-year
- +8.00%
UK excluding London median hourly rate £26.50 £20.63 £25.00
% change year-on-year
+28.48% -17.50%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the North West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
North West
Contract IT job ads with a match in the
Job Titles category
2491 3537 3103
As % of all contract IT jobs located in the North West 94.79% 94.93% 94.40%
Number of daily rates quoted 1555 2113 1701
Median daily rate £375 £388 £375
Median daily rate % change year-on-year
-3.22% +3.33%
90% offered a daily rate of more than £220 £250 £250
10% offered a daily rate of more than £550 £525 £515
UK excluding London median daily rate £400 £380 £375
% change year-on-year
+5.26% +1.33%
Number of hourly rates quoted 141 189 198
Median hourly rate £17.50 £27.05 £19.00
Median hourly rate % change year-on-year
-35.30% +42.36%
90% offered a hourly rate of more than £11.00 £13.00 £11.50
10% offered a hourly rate of more than £50.00 £48.00 £49.50
UK excluding London median hourly rate £17.50 £18.00 £16.75
% change year-on-year
-2.77% +7.46%

Service Manager
Jobs Demand Trend in the North West

The demand trend of IT contracts across the North West region that featured Service Manager in the job title.

Service Manager Jobs Demand Trend in the North West

Service Manager
Daily Rate Trend in the North West

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Manager across the North West region.

Service Manager Daily Rate Trend in the North West

Service Manager
Daily Rate Histogram in the North West

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Manager across the North West region over the 3 months to 21 February 2017.

Service Manager Daily Rate Histogram in the North West

Service Manager
Hourly Rate Trend in the North West

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Manager across the North West region.

Service Manager Hourly Rate Trend in the North West

Service Manager
Contract Job Locations in the North West

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Manager within the North West region over the 3 months to 21 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester +6 10 £400 +14.28% 3
Merseyside -2 2 - - 1
Lancashire +7 1 - - 1
Service Manager
England

Service Manager Skill Set
Top 30 Related IT Skills in the North West

For the 6 months to 21 February 2017, Service Manager contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the North West region featuring Service Manager in the job title.

1 30 (50.00%) ITIL
2 26 (43.33%) Service Delivery
3 24 (40.00%) Service Management
4 15 (25.00%) Project Management
5 14 (23.33%) Agile Software Development
6 12 (20.00%) Configuration Management
7 11 (18.33%) Service Design
8 10 (16.67%) Stakeholder Management
9 9 (15.00%) Security Cleared
9 9 (15.00%) Problem Management
9 9 (15.00%) Incident Management
10 8 (13.33%) Finance
10 8 (13.33%) Change Management
11 7 (11.67%) Programme Management
11 7 (11.67%) Supplier Management
12 6 (10.00%) Analytical Skills
12 6 (10.00%) SC Cleared
12 6 (10.00%) ISEB
12 6 (10.00%) ITIL Certification
12 6 (10.00%) SLA
12 6 (10.00%) Microsoft
13 5 (8.33%) MS Visio
13 5 (8.33%) MS Office
13 5 (8.33%) Windows
13 5 (8.33%) MS Excel
13 5 (8.33%) Disaster Recovery
13 5 (8.33%) Release Management
13 5 (8.33%) JIRA
13 5 (8.33%) Wiki
13 5 (8.33%) Change Control

Service Manager Skill Set
Top Related IT Skills in the North West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 5 (8.33%) MS Excel
1 5 (8.33%) MS Office
1 5 (8.33%) MS Visio
2 4 (6.67%) MS PowerPoint
Communications & Networking
1 3 (5.00%) TCP/IP
2 1 (1.67%) PSTN
Development Applications
1 5 (8.33%) JIRA
General
1 8 (13.33%) Finance
2 4 (6.67%) Banking
3 2 (3.33%) Telecoms
4 1 (1.67%) Automotive
4 1 (1.67%) Manufacturing
Libraries, Frameworks & Software Standards
1 3 (5.00%) CSS
1 3 (5.00%) HTML
2 1 (1.67%) Velocity
Miscellaneous
1 6 (10.00%) Analytical Skills
2 5 (8.33%) Wiki
3 4 (6.67%) User Experience
4 3 (5.00%) Mobile App
4 3 (5.00%) Social Media
5 2 (3.33%) Mainframe
6 1 (1.67%) CMDB
6 1 (1.67%) Life Science
6 1 (1.67%) NHS
6 1 (1.67%) Virtual Team
Operating Systems
1 5 (8.33%) Windows
2 2 (3.33%) Unix
2 2 (3.33%) Windows Server
3 1 (1.67%) AIX
3 1 (1.67%) Linux
Processes & Methodologies
1 30 (50.00%) ITIL
2 26 (43.33%) Service Delivery
3 24 (40.00%) Service Management
4 15 (25.00%) Project Management
5 14 (23.33%) Agile Software Development
6 12 (20.00%) Configuration Management
7 11 (18.33%) Service Design
8 10 (16.67%) Stakeholder Management
9 9 (15.00%) Incident Management
9 9 (15.00%) Problem Management
10 8 (13.33%) Change Management
11 7 (11.67%) Programme Management
11 7 (11.67%) Supplier Management
12 5 (8.33%) Budgeting and Forecasting
12 5 (8.33%) Change Control
12 5 (8.33%) Disaster Recovery
12 5 (8.33%) Release Management
13 4 (6.67%) Business Transformation
13 4 (6.67%) Process Improvement
13 4 (6.67%) Transition Management
Qualifications
1 9 (15.00%) Security Cleared
2 6 (10.00%) ISEB
2 6 (10.00%) ITIL Certification
2 6 (10.00%) SC Cleared
3 2 (3.33%) BPSS Clearance
3 2 (3.33%) PRINCE2 Certification
4 1 (1.67%) Degree
4 1 (1.67%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 6 (10.00%) SLA
2 3 (5.00%) Disclosure Scotland
3 2 (3.33%) QA
4 1 (1.67%) COBIT
System Software
1 2 (3.33%) Active Directory
Vendors
1 6 (10.00%) Microsoft
2 3 (5.00%) SAP
3 1 (1.67%) Cisco
3 1 (1.67%) Citrix
3 1 (1.67%) ServiceNow
3 1 (1.67%) Snow
3 1 (1.67%) VMware