The table below looks at the statistics for the Service Manager role in IT contracts advertised for the North West region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Manager in their job title over the 3 months to 24 December 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
24 Dec 2014
Same period 2013 Same period 2012
Services Manager
Rank 109 109 106
Rank change year-on-year
0 -3
Contract jobs requiring a Service Manager 30 20 24
As % of all contract IT jobs located in the North West 0.93% 0.71% 0.81%
As % of the Job Titles category 1.01% 0.77% 0.89%
Number of daily rates quoted 20 8 10
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£400 £445 £325
Average daily rate % change year-on-year
-10.11% +36.92%
90% offered a daily rate of more than £370 £325 £307
10% offered a daily rate of more than £480 £595 £406
UK excluding London average daily rate £375 £375 £350
% change year-on-year
- +7.14%
Number of hourly rates quoted 1 0 0
Average hourly rate £25.00 - -
UK excluding London average hourly rate £23.00 - £20.00
Service Manager
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the North West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
North West
Contract IT job ads with a match in the
Job Titles category
2958 2589 2690
As % of all contract IT jobs located in the North West 92.12% 91.42% 90.94%
Number of daily rates quoted 1723 1312 1381
Average daily rate £350 £340 £330
Average daily rate % change year-on-year
+2.94% +3.03%
90% offered a daily rate of more than £225 £205 £205
10% offered a daily rate of more than £520 £500 £475
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 176 191 201
Average hourly rate £16.50 £20.00 £21.00
Average hourly rate % change year-on-year
-17.50% -4.76%
90% offered a hourly rate of more than £11.00 £11.00 £11.60
10% offered a hourly rate of more than £37.00 £40.57 £45.18
UK excluding London average hourly rate £16.00 £17.00 £18.00
% change year-on-year
-5.88% -5.55%

Service Manager
Jobs Demand Trend in the North West

This chart provides a 3-month moving total of IT contractor jobs citing Service Manager in the job title across the North West region as a proportion of the total demand within the Job Titles category.

Service Manager Jobs Demand Trend in the North West

Service Manager
Daily Rate Trend in the North West

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Manager across the North West region.

Service Manager Daily Rate Trend in the North West

Service Manager
Daily Rate Histogram in the North West

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Manager across the North West region over the 3 months to 24 December 2014.

Service Manager Daily Rate Histogram in the North West

Service Manager
Hourly Rate Trend in the North West

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Manager across the North West region.

Service Manager Hourly Rate Trend in the North West

Service Manager
Contract Job Locations in the North West

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Manager within the North West region over the 3 months to 24 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester -6 12 £425 +30.76% 2
Lancashire -12 11 £375 -
Cheshire +5 7 £400 -28.57% 1
Cumbria - - - -
Merseyside - - - -
Service Manager
England

Service Manager
Top 30 Related IT Skills in the North West

For the 6 months to 24 December 2014, IT contractor jobs across the North West region that cited Service Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Manager in their job title.

1 44 (55.70%) Service Delivery
2 39 (49.37%) ITIL
3 27 (34.18%) Risk Management
4 20 (25.32%) Service Management
5 18 (22.78%) Security Cleared
6 17 (21.52%) Finance
7 16 (20.25%) Supplier Management
8 15 (18.99%) Project Management
9 12 (15.19%) SC Cleared
9 12 (15.19%) CRAMM
10 9 (11.39%) ITSM
10 9 (11.39%) ISEB
11 8 (10.13%) SLA
11 8 (10.13%) Stakeholder Management
11 8 (10.13%) Performance Management
12 7 (8.86%) Change Management
13 6 (7.59%) Cisco
13 6 (7.59%) Asset Management
13 6 (7.59%) Computer Science
13 6 (7.59%) Video Conferencing
13 6 (7.59%) Continuous Improvement
14 5 (6.33%) Analytical Skills
14 5 (6.33%) IP Telephony
14 5 (6.33%) Agile Software Development
15 4 (5.06%) Migration
15 4 (5.06%) Management Information System
15 4 (5.06%) Operations Management
15 4 (5.06%) Microsoft
15 4 (5.06%) CRM
15 4 (5.06%) Change Control

Service Manager
Top Related IT Skills in the North West by Category

For the 6 months to 24 December 2014, IT contractor jobs across the North West region that cited Service Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (3.80%) SharePoint
2 1 (1.27%) SAS
Applications
1 3 (3.80%) MS Office
1 3 (3.80%) MS Excel
2 1 (1.27%) MS Visio
2 1 (1.27%) MS Project
Business Applications
1 2 (2.53%) Remedy ITSM
Cloud Services
1 2 (2.53%) Cloud Computing
1 2 (2.53%) Office 365
Communications & Networking
1 5 (6.33%) IP Telephony
2 3 (3.80%) WAN
3 1 (1.27%) LAN
3 1 (1.27%) VoIP
General
1 17 (21.52%) Finance
2 2 (2.53%) Retail
3 1 (1.27%) Telecoms
3 1 (1.27%) Law
3 1 (1.27%) Banking
Libraries, Frameworks & Software Standards
1 3 (3.80%) EDI
Miscellaneous
1 6 (7.59%) Computer Science
1 6 (7.59%) Video Conferencing
2 5 (6.33%) Analytical Skills
3 4 (5.06%) Management Information System
4 2 (2.53%) PKI
4 2 (2.53%) Enterprise Software
4 2 (2.53%) GIS
5 1 (1.27%) Data Protection Act
Operating Systems
1 2 (2.53%) Windows
Processes & Methodologies
1 44 (55.70%) Service Delivery
2 39 (49.37%) ITIL
3 27 (34.18%) Risk Management
4 20 (25.32%) Service Management
5 16 (20.25%) Supplier Management
6 15 (18.99%) Project Management
7 12 (15.19%) CRAMM
8 9 (11.39%) ITSM
9 8 (10.13%) Stakeholder Management
9 8 (10.13%) Performance Management
10 7 (8.86%) Change Management
11 6 (7.59%) Asset Management
11 6 (7.59%) Continuous Improvement
12 5 (6.33%) Agile Software Development
13 4 (5.06%) Migration
13 4 (5.06%) CRM
13 4 (5.06%) Operations Management
13 4 (5.06%) Resource Management
13 4 (5.06%) ITIL V2
13 4 (5.06%) Network Management
Programming Languages
1 1 (1.27%) C
1 1 (1.27%) SQL
Qualifications
1 18 (22.78%) Security Cleared
2 12 (15.19%) SC Cleared
3 9 (11.39%) ISEB
4 3 (3.80%) Chartered Engineer
5 2 (2.53%) ITIL Certification
6 1 (1.27%) BC Cleared
Quality Assurance & Compliance
1 8 (10.13%) SLA
2 1 (1.27%) QA
Systems Management
1 2 (2.53%) SCCM
1 2 (2.53%) Forefront Identity Manager
2 1 (1.27%) OPNET
Vendors
1 6 (7.59%) Cisco
2 4 (5.06%) Microsoft
3 2 (2.53%) BMC
3 2 (2.53%) Remedy
4 1 (1.27%) Riverbed
4 1 (1.27%) Compuware