The table below looks at the statistics for the Service Manager role in IT contracts advertised for the North West region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Manager in their job title over the 3 months to 27 May 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
27 May 2015
Same period 2014 Same period 2013
Services Manager
Rank 116 109 94
Rank change year-on-year
-7 -15
Contract jobs requiring a Service Manager 41 26 25
As % of all contract IT jobs located in the North West 1.10% 0.85% 1.07%
As % of the Job Titles category 1.18% 0.92% 1.15%
Number of daily rates quoted 20 7 14
Average daily rate
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£338 £320 £355
Average daily rate % change year-on-year
+5.46% -9.73%
90% offered a daily rate of more than £274 £251 £308
10% offered a daily rate of more than £428 £544 £418
UK excluding London average daily rate £400 £380 £370
% change year-on-year
+5.26% +2.70%
Number of hourly rates quoted 0 4 0
Average hourly rate - £19.65 -
UK excluding London average hourly rate - £20.10 £19.39
% change year-on-year
- +3.63%
Service Manager
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the North West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
North West
Contract IT job ads with a match in the
Job Titles category
3469 2839 2174
As % of all contract IT jobs located in the North West 93.18% 92.42% 93.22%
Number of daily rates quoted 1965 1536 1037
Average daily rate £388 £350 £338
Average daily rate % change year-on-year
+10.71% +3.70%
90% offered a daily rate of more than £238 £210 £213
10% offered a daily rate of more than £550 £513 £475
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 203 180 170
Average hourly rate £16.50 £18.00 £17.50
Average hourly rate % change year-on-year
-8.33% +2.85%
90% offered a hourly rate of more than £12.00 £11.18 £11.50
10% offered a hourly rate of more than £47.67 £42.50 £45.00
UK excluding London average hourly rate £16.16 £16.50 £17.50
% change year-on-year
-2.06% -5.71%

Service Manager
Jobs Demand Trend in the North West

This chart provides a 3-month moving total of IT contractor jobs citing Service Manager in the job title across the North West region as a proportion of the total demand within the Job Titles category.

Service Manager Jobs Demand Trend in the North West

Service Manager
Daily Rate Trend in the North West

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Manager across the North West region.

Service Manager Daily Rate Trend in the North West

Service Manager
Daily Rate Histogram in the North West

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Manager across the North West region over the 3 months to 27 May 2015.

Service Manager Daily Rate Histogram in the North West

Service Manager
Hourly Rate Trend in the North West

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Manager across the North West region.

Service Manager Hourly Rate Trend in the North West

Service Manager
Contract Job Locations in the North West

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Manager within the North West region over the 3 months to 27 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester -4 16 £290 -8.66% 4
Cheshire -5 10 £425 +32.81% 2
Merseyside - 9 £350 - 5
Lancashire +10 3 £300 - 1
Service Manager
England

Service Manager
Top 30 Related IT Skills in the North West

For the 6 months to 27 May 2015, IT contractor jobs across the North West region that cited Service Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Manager in their job title.

1 39 (54.17%) ITIL
2 30 (41.67%) Service Delivery
3 27 (37.50%) Service Management
4 18 (25.00%) Finance
5 14 (19.44%) Project Management
6 12 (16.67%) Change Management
6 12 (16.67%) Stakeholder Management
7 10 (13.89%) SLA
7 10 (13.89%) Supplier Management
8 9 (12.50%) Problem Management
9 8 (11.11%) ITIL Certification
10 7 (9.72%) PRINCE2
11 6 (8.33%) CRM
11 6 (8.33%) Incident Management
12 5 (6.94%) Network Management
12 5 (6.94%) Active Directory
12 5 (6.94%) Windows
12 5 (6.94%) Risk Management
12 5 (6.94%) Agile Software Development
13 4 (5.56%) Management Information System
13 4 (5.56%) Citrix
13 4 (5.56%) GAP Analysis
13 4 (5.56%) Service Desk Management
13 4 (5.56%) Root Cause Analysis
13 4 (5.56%) Change Control
13 4 (5.56%) Line Management
13 4 (5.56%) Operations Management
13 4 (5.56%) SecurID
14 3 (4.17%) Release Management
14 3 (4.17%) MS PowerPoint

Service Manager
Top Related IT Skills in the North West by Category

For the 6 months to 27 May 2015, IT contractor jobs across the North West region that cited Service Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (2.78%) SharePoint
Applications
1 3 (4.17%) MS PowerPoint
Business Applications
1 1 (1.39%) Dynamics CRM
Cloud Services
1 2 (2.78%) Cloud Computing
Communications & Networking
1 1 (1.39%) Broadband
1 1 (1.39%) LAN
1 1 (1.39%) WAN
1 1 (1.39%) Cisco ICM
1 1 (1.39%) Telepresence
General
1 18 (25.00%) Finance
2 3 (4.17%) Pharmaceutical
3 2 (2.78%) Telecoms
3 2 (2.78%) Legal
3 2 (2.78%) Manufacturing
3 2 (2.78%) Banking
Libraries, Frameworks & Software Standards
1 3 (4.17%) EDI
2 1 (1.39%) Middleware
Miscellaneous
1 4 (5.56%) Management Information System
1 4 (5.56%) SecurID
2 3 (4.17%) NHS
2 3 (4.17%) Data Centre
3 2 (2.78%) GIS
3 2 (2.78%) Analytical Skills
4 1 (1.39%) Statistics
4 1 (1.39%) Biometrics
4 1 (1.39%) Mainframe
4 1 (1.39%) IVR
Operating Systems
1 5 (6.94%) Windows
2 1 (1.39%) Windows XP
2 1 (1.39%) Windows Server 2008
2 1 (1.39%) Windows 2000 Server
Processes & Methodologies
1 39 (54.17%) ITIL
2 30 (41.67%) Service Delivery
3 27 (37.50%) Service Management
4 14 (19.44%) Project Management
5 12 (16.67%) Change Management
5 12 (16.67%) Stakeholder Management
6 10 (13.89%) Supplier Management
7 9 (12.50%) Problem Management
8 7 (9.72%) PRINCE2
9 6 (8.33%) CRM
9 6 (8.33%) Incident Management
10 5 (6.94%) Risk Management
10 5 (6.94%) Agile Software Development
10 5 (6.94%) Network Management
11 4 (5.56%) Operations Management
11 4 (5.56%) Change Control
11 4 (5.56%) Root Cause Analysis
11 4 (5.56%) Line Management
11 4 (5.56%) Service Desk Management
11 4 (5.56%) GAP Analysis
Programming Languages
1 1 (1.39%) SQL
Qualifications
1 8 (11.11%) ITIL Certification
2 2 (2.78%) SC Cleared
2 2 (2.78%) Security Cleared
2 2 (2.78%) PRINCE2 Certification
3 1 (1.39%) APMG
3 1 (1.39%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 10 (13.89%) SLA
2 2 (2.78%) Sarbanes-Oxley
3 1 (1.39%) ISO/IEC 27001
System Software
1 5 (6.94%) Active Directory
Vendors
1 4 (5.56%) Citrix
2 1 (1.39%) CheckPoint
2 1 (1.39%) VMware
2 1 (1.39%) Northgate
2 1 (1.39%) Capita
2 1 (1.39%) SAP
2 1 (1.39%) Cisco
2 1 (1.39%) IBM
Preston, Lancashire
Connectus
Rate: £30.52 per hour
Posted: 20 hours ago
Liverpool
Venturi
Rate: £250 - £335 per day
Posted: 14 days ago
North West England
Computer Futures
Rate: £400 - £450 per day
Posted: 20 days ago