The table below looks at the statistics for the Service Manager role in IT contracts advertised for the North West region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Manager in their job title over the 3 months to 27 April 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
27 Apr 2015
Same period 2014 Same period 2013
Services Manager
Rank 119 106 79
Rank change year-on-year
-13 -27
Contract jobs requiring a Service Manager 34 27 37
As % of all contract IT jobs located in the North West 0.88% 0.88% 1.53%
As % of the Job Titles category 0.95% 0.96% 1.64%
Number of daily rates quoted 21 13 23
Average daily rate
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£375 £468 £300
Average daily rate % change year-on-year
-19.78% +55.83%
90% offered a daily rate of more than £275 £260 £255
10% offered a daily rate of more than £450 £528 £415
UK excluding London average daily rate £400 £385 £388
% change year-on-year
+3.89% -0.64%
Number of hourly rates quoted 0 3 1
Average hourly rate - £19.31 £11.69
Average hourly rate % change year-on-year
- +65.14%
UK excluding London average hourly rate £18.50 £20.00 £19.39
% change year-on-year
-7.50% +3.14%
Service Manager
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the North West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
North West
Contract IT job ads with a match in the
Job Titles category
3569 2813 2257
As % of all contract IT jobs located in the North West 92.03% 91.75% 93.34%
Number of daily rates quoted 1903 1501 1067
Average daily rate £385 £350 £330
Average daily rate % change year-on-year
+10.00% +6.06%
90% offered a daily rate of more than £250 £210 £215
10% offered a daily rate of more than £525 £500 £475
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 213 196 181
Average hourly rate £19.00 £17.50 £18.00
Average hourly rate % change year-on-year
+8.57% -2.77%
90% offered a hourly rate of more than £12.00 £11.67 £11.00
10% offered a hourly rate of more than £49.50 £40.57 £55.00
UK excluding London average hourly rate £16.50 £17.50 £17.50
% change year-on-year
-5.71% -

Service Manager
Jobs Demand Trend in the North West

This chart provides a 3-month moving total of IT contractor jobs citing Service Manager in the job title across the North West region as a proportion of the total demand within the Job Titles category.

Service Manager Jobs Demand Trend in the North West

Service Manager
Daily Rate Trend in the North West

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Manager across the North West region.

Service Manager Daily Rate Trend in the North West

Service Manager
Daily Rate Histogram in the North West

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Manager across the North West region over the 3 months to 27 April 2015.

Service Manager Daily Rate Histogram in the North West

Service Manager
Hourly Rate Trend in the North West

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Manager across the North West region.

Service Manager Hourly Rate Trend in the North West

Service Manager
Contract Job Locations in the North West

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Manager within the North West region over the 3 months to 27 April 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester -3 16 £363 +46.61% 6
Cheshire -13 9 £438 -2.77% 1
Merseyside - 4 £363 - 1
Lancashire +5 3 £300 -35.82% 2
Service Manager
England

Service Manager
Top 30 Related IT Skills in the North West

For the 6 months to 27 April 2015, IT contractor jobs across the North West region that cited Service Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Manager in their job title.

1 35 (53.85%) ITIL
2 29 (44.62%) Service Delivery
3 21 (32.31%) Service Management
4 17 (26.15%) Finance
5 14 (21.54%) Project Management
6 12 (18.46%) Change Management
7 11 (16.92%) Stakeholder Management
8 10 (15.38%) Supplier Management
8 10 (15.38%) SLA
9 8 (12.31%) ITIL Certification
10 7 (10.77%) PRINCE2
10 7 (10.77%) Problem Management
11 5 (7.69%) Network Management
11 5 (7.69%) Operations Management
11 5 (7.69%) Incident Management
11 5 (7.69%) Line Management
11 5 (7.69%) Windows
11 5 (7.69%) CRM
11 5 (7.69%) Active Directory
11 5 (7.69%) Agile Software Development
12 4 (6.15%) Risk Management
12 4 (6.15%) Citrix
12 4 (6.15%) EDI
12 4 (6.15%) GAP Analysis
12 4 (6.15%) Root Cause Analysis
12 4 (6.15%) SecurID
12 4 (6.15%) Change Control
13 3 (4.62%) ITIL V2
13 3 (4.62%) SC Cleared
13 3 (4.62%) Security Cleared

Service Manager
Top Related IT Skills in the North West by Category

For the 6 months to 27 April 2015, IT contractor jobs across the North West region that cited Service Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (4.62%) SharePoint
2 1 (1.54%) SAS
Applications
1 1 (1.54%) MS PowerPoint
Business Applications
1 1 (1.54%) Dynamics CRM
Cloud Services
1 2 (3.08%) Cloud Computing
Communications & Networking
1 1 (1.54%) Broadband
1 1 (1.54%) LAN
1 1 (1.54%) WAN
1 1 (1.54%) Cisco ICM
General
1 17 (26.15%) Finance
2 3 (4.62%) Pharmaceutical
3 2 (3.08%) Telecoms
3 2 (3.08%) Manufacturing
3 2 (3.08%) Banking
4 1 (1.54%) Legal
Libraries, Frameworks & Software Standards
1 4 (6.15%) EDI
2 1 (1.54%) Middleware
Miscellaneous
1 4 (6.15%) SecurID
2 3 (4.62%) NHS
2 3 (4.62%) Management Information System
3 2 (3.08%) GIS
3 2 (3.08%) Analytical Skills
4 1 (1.54%) Statistics
4 1 (1.54%) IVR
4 1 (1.54%) Biometrics
4 1 (1.54%) Mainframe
Operating Systems
1 5 (7.69%) Windows
2 1 (1.54%) Windows XP
2 1 (1.54%) Windows Server 2008
2 1 (1.54%) Windows 2000 Server
Processes & Methodologies
1 35 (53.85%) ITIL
2 29 (44.62%) Service Delivery
3 21 (32.31%) Service Management
4 14 (21.54%) Project Management
5 12 (18.46%) Change Management
6 11 (16.92%) Stakeholder Management
7 10 (15.38%) Supplier Management
8 7 (10.77%) PRINCE2
8 7 (10.77%) Problem Management
9 5 (7.69%) Network Management
9 5 (7.69%) Line Management
9 5 (7.69%) CRM
9 5 (7.69%) Agile Software Development
9 5 (7.69%) Incident Management
9 5 (7.69%) Operations Management
10 4 (6.15%) Risk Management
10 4 (6.15%) GAP Analysis
10 4 (6.15%) Change Control
10 4 (6.15%) Root Cause Analysis
11 3 (4.62%) Capacity Management
Programming Languages
1 1 (1.54%) SQL
Qualifications
1 8 (12.31%) ITIL Certification
2 3 (4.62%) SC Cleared
2 3 (4.62%) Security Cleared
3 2 (3.08%) PRINCE2 Certification
4 1 (1.54%) APMG
4 1 (1.54%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 10 (15.38%) SLA
2 2 (3.08%) Sarbanes-Oxley
3 1 (1.54%) QA
System Software
1 5 (7.69%) Active Directory
Vendors
1 4 (6.15%) Citrix
2 1 (1.54%) CheckPoint
2 1 (1.54%) VMware
2 1 (1.54%) Cisco
2 1 (1.54%) IBM
Manchester, Lancashire
Coburg Banks IT
Rate: £360 - £380 per day
Posted: 5 days ago
Greater Manchester
Oliver James Associates
Rate: £350 - £500 per day
Posted: 6 days ago
Liverpool
Hays IT - Uk Posting account
Rate: £300.00 - £400.00 per day
Posted: 18 days ago
Stockport, Greater Manchester, North West
Stockport Council
Rate: £33,998-£39,351
Posted: 18 days ago
North West England
Computer Futures
Rate: £325 - £425 per annum
Posted: 27 days ago