The table below looks at the statistics for the Service Manager role in IT contracts advertised for the North West region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Manager in their job title over the 3 months to 23 October 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
23 Oct 2014
Same period 2013 Same period 2012
Services Manager
Rank 86 99 121
Rank change year-on-year
+13 +22
Contract jobs requiring a Service Manager 58 31 18
As % of all contract IT jobs located in the North West 1.79% 1.13% 0.58%
As % of the Job Titles category 1.96% 1.23% 0.63%
Number of daily rates quoted 46 15 13
Average daily rate
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£496 £465 £400
Average daily rate % change year-on-year
+6.72% +16.25%
90% offered a daily rate of more than £350 £325 £250
10% offered a daily rate of more than £535 £580 £583
UK excluding London average daily rate £400 £375 £360
% change year-on-year
+6.66% +4.16%
Number of hourly rates quoted 0 1 1
Average hourly rate - £22.50 £27.00
Average hourly rate % change year-on-year
- -16.66%
UK excluding London average hourly rate £25.00 £22.50 £26.50
% change year-on-year
+11.11% -15.09%
Service Manager
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the North West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
North West
Contract IT job ads with a match in the
Job Titles category
2965 2528 2867
As % of all contract IT jobs located in the North West 91.29% 91.76% 92.36%
Number of daily rates quoted 1743 1230 1446
Average daily rate £360 £330 £338
Average daily rate % change year-on-year
+9.09% -2.22%
90% offered a daily rate of more than £213 £225 £215
10% offered a daily rate of more than £518 £495 £475
UK excluding London average daily rate £363 £350 £350
% change year-on-year
+3.57% -
Number of hourly rates quoted 181 201 186
Average hourly rate £16.16 £17.50 £17.50
Average hourly rate % change year-on-year
-7.65% -
90% offered a hourly rate of more than £10.00 £11.00 £11.60
10% offered a hourly rate of more than £45.00 £39.70 £37.50
UK excluding London average hourly rate £16.20 £16.20 £17.50
% change year-on-year
- -7.42%

Service Manager
Jobs Demand Trend in the North West

This chart provides a 3-month moving total of IT contractor jobs citing Service Manager in the job title across the North West region as a proportion of the total demand within the Job Titles category.

Service Manager Jobs Demand Trend in the North West

Service Manager
Daily Rate Trend in the North West

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Manager across the North West region.

Service Manager Daily Rate Trend in the North West

Service Manager
Daily Rate Histogram in the North West

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Manager across the North West region over the 3 months to 23 October 2014.

Service Manager Daily Rate Histogram in the North West

Service Manager
Hourly Rate Trend in the North West

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Manager across the North West region.

Service Manager Hourly Rate Trend in the North West

Service Manager
Contract Job Locations in the North West

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Manager within the North West region over the 3 months to 23 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cheshire +23 28 £500 -7.40% 1
Manchester -15 16 £400 +3.89% 3
Merseyside +3 4 £450 -
Lancashire - 2 £380 -
Cumbria - - - - 1
Service Manager
England

Service Manager
Top 30 Related IT Skills in the North West

For the 6 months to 23 October 2014, IT contractor jobs across the North West region that cited Service Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Manager in their job title.

1 49 (57.65%) ITIL
2 46 (54.12%) Service Delivery
3 30 (35.29%) Service Management
4 28 (32.94%) Risk Management
5 20 (23.53%) Supplier Management
5 20 (23.53%) Security Cleared
6 18 (21.18%) Finance
7 14 (16.47%) SC Cleared
8 13 (15.29%) Project Management
9 12 (14.12%) CRAMM
10 10 (11.76%) Performance Management
11 9 (10.59%) ITSM
11 9 (10.59%) ISEB
12 8 (9.41%) Stakeholder Management
12 8 (9.41%) Analytical Skills
13 7 (8.24%) Change Management
14 6 (7.06%) SLA
14 6 (7.06%) Cisco
14 6 (7.06%) Video Conferencing
14 6 (7.06%) Incident Management
14 6 (7.06%) Computer Science
15 5 (5.88%) Continuous Improvement
15 5 (5.88%) Microsoft
15 5 (5.88%) Banking
15 5 (5.88%) IP Telephony
15 5 (5.88%) Asset Management
16 4 (4.71%) BMC
16 4 (4.71%) Remedy
16 4 (4.71%) Resource Management
16 4 (4.71%) Remedy ITSM

Service Manager
Top Related IT Skills in the North West by Category

For the 6 months to 23 October 2014, IT contractor jobs across the North West region that cited Service Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (3.53%) SharePoint
Applications
1 3 (3.53%) MS Excel
1 3 (3.53%) MS Office
2 1 (1.18%) MS Visio
2 1 (1.18%) MS Project
Business Applications
1 4 (4.71%) Remedy ITSM
Cloud Services
1 2 (2.35%) Office 365
Communications & Networking
1 5 (5.88%) IP Telephony
2 3 (3.53%) WAN
3 1 (1.18%) LAN
3 1 (1.18%) VoIP
General
1 18 (21.18%) Finance
2 5 (5.88%) Banking
3 3 (3.53%) Retail
4 1 (1.18%) Billing
4 1 (1.18%) Telecoms
4 1 (1.18%) Law
Libraries, Frameworks & Software Standards
1 1 (1.18%) EDI
Miscellaneous
1 8 (9.41%) Analytical Skills
2 6 (7.06%) Video Conferencing
2 6 (7.06%) Computer Science
3 3 (3.53%) Management Information System
4 2 (2.35%) Enterprise Software
4 2 (2.35%) PKI
5 1 (1.18%) Data Protection Act
5 1 (1.18%) Graphic Design
5 1 (1.18%) Performance Metrics
5 1 (1.18%) NHS
5 1 (1.18%) Economics
Operating Systems
1 3 (3.53%) Windows
2 1 (1.18%) UNIX
Processes & Methodologies
1 49 (57.65%) ITIL
2 46 (54.12%) Service Delivery
3 30 (35.29%) Service Management
4 28 (32.94%) Risk Management
5 20 (23.53%) Supplier Management
6 13 (15.29%) Project Management
7 12 (14.12%) CRAMM
8 10 (11.76%) Performance Management
9 9 (10.59%) ITSM
10 8 (9.41%) Stakeholder Management
11 7 (8.24%) Change Management
12 6 (7.06%) Incident Management
13 5 (5.88%) Continuous Improvement
13 5 (5.88%) Asset Management
14 4 (4.71%) Resource Management
15 3 (3.53%) Performance Improvement
15 3 (3.53%) ITIL V3
15 3 (3.53%) Capacity Management
15 3 (3.53%) PRINCE2
15 3 (3.53%) Business Continuity
Programming Languages
1 1 (1.18%) C
Qualifications
1 20 (23.53%) Security Cleared
2 14 (16.47%) SC Cleared
3 9 (10.59%) ISEB
4 3 (3.53%) Chartered Engineer
5 2 (2.35%) Degree
6 1 (1.18%) BC Cleared
6 1 (1.18%) DV Cleared
Quality Assurance & Compliance
1 6 (7.06%) SLA
2 2 (2.35%) COBIT
Systems Management
1 2 (2.35%) SCCM
1 2 (2.35%) Forefront Identity Manager
2 1 (1.18%) SCSM
2 1 (1.18%) OPNET
Vendors
1 6 (7.06%) Cisco
2 5 (5.88%) Microsoft
3 4 (4.71%) BMC
3 4 (4.71%) Remedy
4 1 (1.18%) Riverbed
4 1 (1.18%) ServiceNow
4 1 (1.18%) Compuware
4 1 (1.18%) HP
4 1 (1.18%) FrontRange
Manchester, Lancashire
Randstad Technologies
Rate: £450 - £500 per day
Posted: 5 days ago