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This section looks at the demand for the Service Manager role in IT contracts within the North West region compared to all other Job Titles we currently track. Included is a guide to the contractor rates offered in IT jobs that have cited Service Manager in their job title over the 3 months to 25 July 2008 with a comparison to the same period last year.

 Services Manager
Location
3 months to 25 Jul 2008Same period last year
Rank9994
Rank change on same period last yearDown-5
Matching contract IT job ads4445
As % of all UK contract IT job ads sampled0.059 %0.046 %
As % of the category below1.245 %1.201 %
Daily rates quoted135
Average minimum daily rate£356£462
Average daily rate£369£467
% change on same period last year-20.95 %
Average maximum daily rate£383£472
UK excluding London average daily rate£388£413
% change on same period last year-6.06 %
Hourly rates quoted10
Average minimum hourly rate£15.00-
Average hourly rate£16.50-
% change on same period last year-
Average maximum hourly rate£18.00-
UK excluding London average hourly rate£24.89£31.14
% change on same period last year-20.08 %
North West IT Contractor Job Market, Job TitlesJob Titles
North West
Matching contract IT job ads35343747
As % of all UK contract IT job ads sampled4.711 %3.791 %
Daily rates quoted819800
Average minimum daily rate£328£320
Average daily rate£346£336
% change on same period last year+2.80 %
Average maximum daily rate£364£353
UK excluding London average daily rate£357£353
% change on same period last year+1.09 %
Hourly rates quoted421363
Average minimum hourly rate£20.71£21.12
Average hourly rate£22.79£22.71
% change on same period last year+0.33 %
Average maximum hourly rate£24.86£24.30
UK excluding London average hourly rate£23.51£25.99
% change on same period last year-9.54 %
Service Manager EnglandService Manager
England

We calculate average IT contractor rates directly from the figures quoted and do not attempt to derive hourly rates from daily rates or vice versa.

Service Manager
Demand Trend

The chart provides a 3-month moving total beginning in 2004 of IT contractor jobs citing Service Manager across the North West region as a proportion of the total demand within the Job Titles category.

North West Service Manager Demand Trend

Service Manager
Daily Rate Trend

The chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Manager across the North West region.

North West Service Manager Daily Rate Trend

Service Manager
Daily Rate Histogram

The chart provides a histogram of daily rates quoted in contract IT jobs citing Service Manager across the North West region over the 3 months to 25 July 2008.

North West Service Manager Daily Rate Histogram

Service Manager
Hourly Rate Trend

The chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Manager across the North West region.

North West Service Manager Hourly Rate Trend

Service Manager
Contract Locations

This section looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Manager within the North West region over the 3 months to 25 July 2008. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year. A positive number indicates a relative increase in demand.

LocationRank Change
on Same Period
Last Last
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
CheshireUp+1222£377-45.33 %
ManchesterDown-1212£300-
LancashireDown-82--
MerseysideNew entry-1--
Service Manager EnglandService Manager
England

Service Manager
Top 30 Related IT Skills

For the 6 months to 25 July 2008, IT contractor jobs across the North West region that cited Service Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Manager in their job title.

152 (56.52 %)ITIL
232 (34.78 %)Service Delivery
328 (30.43 %)Service Management
417 (18.48 %)Finance
417 (18.48 %)SLA
516 (17.39 %)Project Management
613 (14.13 %)ITIL Certification
613 (14.13 %)Windows
710 (10.87 %)PRINCE2
710 (10.87 %)UNIX
89 (9.783 %)Government
89 (9.783 %)Supplier Management
98 (8.696 %)Risk Management
107 (7.609 %)IBM
107 (7.609 %)Auditing
116 (6.522 %)VAX
116 (6.522 %)IBM Mainframe
116 (6.522 %)NHS
116 (6.522 %)SAP
116 (6.522 %)Mainframe
125 (5.435 %)Change Management
125 (5.435 %)Cisco
125 (5.435 %)Active Directory
125 (5.435 %)HP
134 (4.348 %)Stakeholder Management
134 (4.348 %)Exchange Server 2003
134 (4.348 %)CMDB
134 (4.348 %)ServiceCenter
134 (4.348 %)LAN
134 (4.348 %)WAN

Service Manager
Top Related IT Skills by Category

For the 6 months to 25 July 2008, IT contractor jobs across the North West region that cited Service Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Manager in their job title. Up to 20 skills are shown per category.

North West IT Contractor Job Market, Application PlatformsApplication Platforms
14 (4.348 %)Exchange Server 2003
23 (3.261 %)MS Exchange
23 (3.261 %)Exchange Server 2000
31 (1.087 %)Exchange Server 2007
North West IT Contractor Job Market, ApplicationsApplications
12 (2.174 %)MS Office
12 (2.174 %)MS Visio
12 (2.174 %)MS PowerPoint
21 (1.087 %)MS Excel
North West IT Contractor Job Market, Communications & NetworkingCommunications & Networking
14 (4.348 %)LAN
14 (4.348 %)WAN
21 (1.087 %)Internet
21 (1.087 %)Firewall
North West IT Contractor Job Market, Database & Business IntelligenceDatabase & Business Intelligence
11 (1.087 %)Oracle Reports
North West IT Contractor Job Market, GeneralGeneral
117 (18.48 %)Finance
29 (9.783 %)Government
37 (7.609 %)Auditing
44 (4.348 %)Health
44 (4.348 %)Pharmaceutical
53 (3.261 %)Telecoms
53 (3.261 %)Banking
53 (3.261 %)Pensions
62 (2.174 %)Insurance
71 (1.087 %)Local Government
71 (1.087 %)Education
71 (1.087 %)Marketing
North West IT Contractor Job Market, MiscellaneousMiscellaneous
16 (6.522 %)NHS
16 (6.522 %)Mainframe
16 (6.522 %)VAX
16 (6.522 %)IBM Mainframe
24 (4.348 %)Management Information System
24 (4.348 %)CMDB
31 (1.087 %)NPfIT
North West IT Contractor Job Market, Operating SystemsOperating Systems
113 (14.13 %)Windows
210 (10.87 %)UNIX
34 (4.348 %)Windows 2000
41 (1.087 %)Windows XP
North West IT Contractor Job Market, Processes & MethodologiesProcesses & Methodologies
152 (56.52 %)ITIL
232 (34.78 %)Service Delivery
328 (30.43 %)Service Management
416 (17.39 %)Project Management
510 (10.87 %)PRINCE2
69 (9.783 %)Supplier Management
78 (8.696 %)Risk Management
85 (5.435 %)Change Management
94 (4.348 %)Stakeholder Management
103 (3.261 %)Risk Assessment
103 (3.261 %)Information Security
103 (3.261 %)Incident Management
103 (3.261 %)Problem Management
103 (3.261 %)Release Management
103 (3.261 %)Performance Management
103 (3.261 %)Quality Management
103 (3.261 %)Migration
103 (3.261 %)SSADM
112 (2.174 %)RUP
112 (2.174 %)Configuration Management
North West IT Contractor Job Market, Programming LanguagesProgramming Languages
12 (2.174 %)SQL
21 (1.087 %)C
North West IT Contractor Job Market, QualificationsQualifications
113 (14.13 %)ITIL Certification
22 (2.174 %)PRINCE2 Certification
31 (1.087 %)CISSP
31 (1.087 %)Degree
31 (1.087 %)PRINCE2 Practitioner
North West IT Contractor Job Market, Quality Assurance & ComplianceQuality Assurance & Compliance
117 (18.48 %)SLA
23 (3.261 %)TickIT
23 (3.261 %)ISO9000
32 (2.174 %)QA
32 (2.174 %)Sarbanes-Oxley
32 (2.174 %)BS15000
41 (1.087 %)ISO27001
North West IT Contractor Job Market, System SoftwareSystem Software
15 (5.435 %)Active Directory
North West IT Contractor Job Market, Systems ManagementSystems Management
14 (4.348 %)ServiceCenter
22 (2.174 %)Tivoli Storage Manager
North West IT Contractor Job Market, VendorsVendors
17 (7.609 %)IBM
26 (6.522 %)SAP
35 (5.435 %)Cisco
35 (5.435 %)HP
43 (3.261 %)Microsoft
43 (3.261 %)Oracle
43 (3.261 %)Intel
51 (1.087 %)Apple
51 (1.087 %)BT
51 (1.087 %)Siebel
51 (1.087 %)Dell
51 (1.087 %)EMC
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