The table below looks at the statistics for CRM skills in IT jobs advertised for the North East region. Included is a guide to the average salaries offered in IT jobs that have cited CRM over the 3 months to 19 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
19 Dec 2014
Same period 2013 Same period 2012
Customer Relationship Management (CRM)
Rank 43 64 50
Rank change year-on-year
+21 -14
Permanent jobs citing CRM 39 7 20
As % of all permanent IT jobs located in the North East 4.94% 1.11% 3.00%
As % of the Processes & Methodologies category 6.01% 1.38% 4.00%
Number of salaries quoted 39 6 14
Average salary £52,000 £36,250 £42,500
Average salary % change year-on-year
+43.44% -14.70%
90% offered a salary of more than £25,600 £32,500 £20,000
10% offered a salary of more than £61,000 £180,000 £55,000
UK excluding London average salary £42,500 £43,000 £41,000
% change year-on-year
-1.16% +4.87%
CRM
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the North East region.

Processes & Methodologies Category
North East
Permanent IT job ads with a match in the
Processes & Methodologies category
649 509 500
As % of all permanent IT jobs located in the North East 82.15% 80.92% 74.96%
Number of salaries quoted 536 431 424
Average salary £39,250 £40,000 £37,500
Average salary % change year-on-year
-1.87% +6.66%
90% offered a salary of more than £27,500 £26,500 £25,000
10% offered a salary of more than £55,000 £56,730 £55,000
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

CRM
Jobs Demand Trend in the North East

This chart provides a 3-month moving total of permanent IT jobs citing CRM across the North East region as a proportion of the total demand within the Processes & Methodologies category.

CRM Jobs Demand Trend in the North East

CRM
Salary Trend in the North East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM across the North East region.

CRM Salary Trend in the North East

CRM
Salary Histogram in the North East

This chart provides a salary histogram for IT jobs citing CRM across the North East region over the 3 months to 19 December 2014.

CRM Salary Histogram in the North East

CRM
Job Locations in the North East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing CRM within the North East region over the 3 months to 19 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Tyne and Wear +20 37 £52,500 +61.53% 9
Durham +1 1 £43,000 -76.11% 1
CRM
England

CRM
Top 30 Related IT Skills in the North East

For the 6 months to 19 December 2014, IT jobs across the North East region citing CRM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM.

1 39 (45.35%) Microsoft
2 38 (44.19%) .NET
3 37 (43.02%) Finance
4 31 (36.05%) SQL Server
5 28 (32.56%) SQL
6 27 (31.40%) C#
6 27 (31.40%) HTML
7 25 (29.07%) Dynamics CRM
7 25 (29.07%) ASP.NET
8 23 (26.74%) OO
8 23 (26.74%) Business Intelligence
9 22 (25.58%) ERP
9 22 (25.58%) MS Excel
10 20 (23.26%) Oracle
11 19 (22.09%) CSS
12 18 (20.93%) Oracle BI EE
12 18 (20.93%) Oracle EBS
13 16 (18.60%) Ajax
14 15 (17.44%) SharePoint
14 15 (17.44%) VB
15 14 (16.28%) Team Foundation Server
16 12 (13.95%) Advertising
16 12 (13.95%) JavaScript
16 12 (13.95%) SQL Server 2008
16 12 (13.95%) Project Management
16 12 (13.95%) Agile Software Development
16 12 (13.95%) Web Development
17 11 (12.79%) Windows
17 11 (12.79%) N-Tier
17 11 (12.79%) Visual Studio

CRM
Top Related IT Skills in the North East by Category

For the 6 months to 19 December 2014, IT jobs across the North East region citing CRM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM. Up to 20 skills are shown per category.

Application Platforms
1 15 (17.44%) SharePoint
2 4 (4.65%) Oracle Workflow
3 3 (3.49%) SharePoint 2010
3 3 (3.49%) IIS
3 3 (3.49%) BizTalk Server
4 2 (2.33%) CMS
4 2 (2.33%) SharePoint 2013
5 1 (1.16%) MS Exchange
Applications
1 22 (25.58%) MS Excel
2 1 (1.16%) MS Project
Business Applications
1 25 (29.07%) Dynamics CRM
2 18 (20.93%) Oracle EBS
3 9 (10.47%) Oracle ERP
3 9 (10.47%) HFM
3 9 (10.47%) Dynamics AX
3 9 (10.47%) Oracle EBS R12
4 6 (6.98%) Sage BI
4 6 (6.98%) Sage 200
4 6 (6.98%) Sage 50
5 5 (5.81%) Oracle Internet Expenses
5 5 (5.81%) Oracle iRecruitment
6 4 (4.65%) Oracle iProcurement
7 2 (2.33%) SAP Oil and Gas
8 1 (1.16%) Dynamics NAV
8 1 (1.16%) SAP CRM
8 1 (1.16%) Oracle HRMS
Cloud Services
1 4 (4.65%) Office 365
2 2 (2.33%) SaaS
3 1 (1.16%) Microsoft Azure
Communications & Networking
1 7 (8.14%) VoIP
2 2 (2.33%) Intranet
3 1 (1.16%) PBX
3 1 (1.16%) HTTP
Database & Business Intelligence
1 31 (36.05%) SQL Server
2 18 (20.93%) Oracle BI EE
3 12 (13.95%) SQL Server 2008
4 9 (10.47%) Data Warehouse
4 9 (10.47%) Essbase
4 9 (10.47%) Oracle Database
5 8 (9.30%) Oracle ODI
6 7 (8.14%) Relational Database
7 5 (5.81%) SQL Server Reporting Services
8 4 (4.65%) SQL Server Integration Services
8 4 (4.65%) Oracle BI Publisher
9 2 (2.33%) SQL Server 2012
10 1 (1.16%) SQL Server Analysis Services
10 1 (1.16%) Microsoft Analysis Services
Development Applications
1 14 (16.28%) Team Foundation Server
2 11 (12.79%) Visual Studio
3 2 (2.33%) VSS/SourceSafe
General
1 37 (43.02%) Finance
2 12 (13.95%) Advertising
3 10 (11.63%) Telecoms
4 6 (6.98%) Manufacturing
5 5 (5.81%) Retail
6 2 (2.33%) Marketing
6 2 (2.33%) Electronics
7 1 (1.16%) Automotive
7 1 (1.16%) Billing
Job Titles
1 40 (46.51%) Developer
2 26 (30.23%) Consultant
3 16 (18.60%) .NET Developer
4 14 (16.28%) Software Developer
5 9 (10.47%) Oracle Consultant
5 9 (10.47%) Oracle BI Developer
5 9 (10.47%) OBIEE Developer
6 7 (8.14%) .NET Software Developer
6 7 (8.14%) Head of IT
7 6 (6.98%) Software Consultant
7 6 (6.98%) Sage Consultant
7 6 (6.98%) .NET Web Developer
7 6 (6.98%) Support Consultant
7 6 (6.98%) Web Developer
7 6 (6.98%) Applications Consultant
8 5 (5.81%) Junior
8 5 (5.81%) Oracle HR Consultant
9 4 (4.65%) Telecoms Consultant
9 4 (4.65%) Project Manager
9 4 (4.65%) Graduate
Libraries, Frameworks & Software Standards
1 38 (44.19%) .NET
2 27 (31.40%) HTML
3 25 (29.07%) ASP.NET
4 19 (22.09%) CSS
5 16 (18.60%) Ajax
6 10 (11.63%) XHTML
6 10 (11.63%) HTML5
7 8 (9.30%) Web Services
8 7 (8.14%) XML
9 6 (6.98%) .NET Framework
9 6 (6.98%) jQuery
10 4 (4.65%) ASP.NET Web Forms
11 3 (3.49%) WCF
12 2 (2.33%) Java EE
12 2 (2.33%) XSD
12 2 (2.33%) SOAP
12 2 (2.33%) COM
12 2 (2.33%) Silverlight
12 2 (2.33%) LINQ
13 1 (1.16%) ASP.NET MVC
Miscellaneous
1 11 (12.79%) N-Tier
2 3 (3.49%) Analytical Skills
3 2 (2.33%) Mobile App
3 2 (2.33%) PMI
3 2 (2.33%) DTV
4 1 (1.16%) Computer Science
4 1 (1.16%) Enterprise Software
Operating Systems
1 11 (12.79%) Windows
2 2 (2.33%) Android
3 1 (1.16%) Windows 7
3 1 (1.16%) UNIX
Processes & Methodologies
1 23 (26.74%) OO
1 23 (26.74%) Business Intelligence
2 22 (25.58%) ERP
3 12 (13.95%) Project Management
3 12 (13.95%) Agile Software Development
3 12 (13.95%) Web Development
4 9 (10.47%) Analytics
4 9 (10.47%) DRM
4 9 (10.47%) Performance Tuning
4 9 (10.47%) Database Tuning
4 9 (10.47%) ETL
5 8 (9.30%) PRINCE2
6 7 (8.14%) B2B
6 7 (8.14%) B2C
6 7 (8.14%) Logistics
7 5 (5.81%) Service Management
7 5 (5.81%) MVC
7 5 (5.81%) ITIL
7 5 (5.81%) Waterfall
8 4 (4.65%) EAM
Programming Languages
1 28 (32.56%) SQL
2 27 (31.40%) C#
3 15 (17.44%) VB
4 12 (13.95%) JavaScript
5 9 (10.47%) T-SQL
6 7 (8.14%) VB.NET
7 5 (5.81%) Java
8 2 (2.33%) PL/SQL
8 2 (2.33%) VB6
9 1 (1.16%) VBScript
9 1 (1.16%) PHP
9 1 (1.16%) C++
Qualifications
1 9 (10.47%) Microsoft Certification
2 8 (9.30%) Security Cleared
3 6 (6.98%) CCNA
3 6 (6.98%) Cisco Certification
4 4 (4.65%) Degree
5 3 (3.49%) ICAEW
5 3 (3.49%) ACCA
5 3 (3.49%) CIPFA
5 3 (3.49%) CIMA
6 2 (2.33%) PRINCE2 Practitioner
6 2 (2.33%) SC Cleared
6 2 (2.33%) PMI Certification
7 1 (1.16%) MCTS
7 1 (1.16%) MCP
7 1 (1.16%) MCAD
7 1 (1.16%) MCSD
Quality Assurance & Compliance
1 1 (1.16%) SLA
1 1 (1.16%) QA
System Software
1 5 (5.81%) Active Directory
2 3 (3.49%) Microsoft App-V
2 3 (3.49%) XenDesktop
Systems Management
1 3 (3.49%) SCCM
Vendors
1 39 (45.35%) Microsoft
2 20 (23.26%) Oracle
3 9 (10.47%) Hyperion
3 9 (10.47%) Informatica
4 7 (8.14%) Sage
5 6 (6.98%) Mitel
6 3 (3.49%) SAP
7 2 (2.33%) Fujitsu
8 1 (1.16%) IBM
8 1 (1.16%) Business Objects
County Durham
Capita - ITIN
Salary: £12320.00 per annum
Posted: Yesterday
Newcastle Upon Tyne, Tyne and Wear
Reed Professional Services
Salary: £26000 - £40000 per annum + benefits
Posted: Yesterday
Newcastle upon Tyne
Nigel Frank International Limited - Newcastle
Salary: £22000 - £28000 per annum
Posted: 3 days ago
Sunderland, Tyne and Wear
Northern Recruitment Group
Salary: From £25,000 to £34,800 per annum
Posted: 5 days ago
Newcastle Upon Tyne, Tyne and Wear
Northern Recruitment Group
Salary: From £25,000 to £25,000 per annum
Posted: 5 days ago
Newcastle upon Tyne
Nigel Frank International Limited - Newcastle
Salary: £35000 - £52000 per annum + career growth, gym, bonus
Posted: 13 days ago
Newcastle upon Tyne
Nigel Frank International Limited - Newcastle
Salary: £27000 - £30000 per annum + benefits + bonus
Posted: 19 days ago
Newcastle upon Tyne
Nigel Frank International Limited - Newcastle
Salary: £40000 - £50000 per annum + car, bonus, gym, certifications
Posted: 27 days ago