The table below looks at the statistics for CRM skills in IT jobs advertised for the North East region. Included is a guide to the average salaries offered in IT jobs that have cited CRM over the 3 months to 2 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
2 Sep 2014
Same period 2013 Same period 2012
Customer Relationship Management (CRM)
Rank 35 58 39
Rank change year-on-year
+23 -19
Permanent jobs citing CRM 45 15 34
As % of all permanent IT jobs located in the North East 5.35% 2.27% 4.39%
As % of the Processes & Methodologies category 6.94% 2.75% 6.20%
Number of salaries quoted 37 8 29
Average salary £33,500 £38,000 £37,500
Average salary % change year-on-year
-11.84% +1.33%
90% offered a salary of more than £28,650 £28,600 £26,750
10% offered a salary of more than £65,000 £45,000 £72,500
UK excluding London average salary £42,500 £42,000 £42,500
% change year-on-year
+1.19% -1.17%
CRM
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the North East region.

Processes & Methodologies Category
North East
Permanent IT job ads with a match in the
Processes & Methodologies category
648 546 548
As % of all permanent IT jobs located in the North East 77.05% 82.60% 70.71%
Number of salaries quoted 461 454 454
Average salary £37,500 £39,000 £35,000
Average salary % change year-on-year
-3.84% +11.42%
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £62,500 £55,000 £50,000
UK excluding London average salary £42,500 £41,500 £40,000
% change year-on-year
+2.40% +3.75%

CRM
Jobs Demand Trend in the North East

This chart provides a 3-month moving total of permanent IT jobs citing CRM across the North East region as a proportion of the total demand within the Processes & Methodologies category.

CRM Jobs Demand Trend in the North East

CRM
Salary Trend in the North East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM across the North East region.

CRM Salary Trend in the North East

CRM
Salary Histogram in the North East

This chart provides a salary histogram for IT jobs citing CRM across the North East region over the 3 months to 2 September 2014.

CRM Salary Histogram in the North East

CRM
Job Locations in the North East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing CRM within the North East region over the 3 months to 2 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Tyne and Wear +18 29 £33,500 -16.25% 15
Durham - 12 £65,000 - 1
Northumberland - 1 £40,000 -
CRM
England

CRM
Top 30 Related IT Skills in the North East

For the 6 months to 2 September 2014, IT jobs across the North East region citing CRM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM.

1 38 (48.72%) Microsoft
2 36 (46.15%) .NET
3 27 (34.62%) MS Excel
3 27 (34.62%) ERP
3 27 (34.62%) Dynamics CRM
4 25 (32.05%) C#
5 22 (28.21%) SQL Server
6 20 (25.64%) Finance
7 18 (23.08%) SQL
8 16 (20.51%) ASP.NET
8 16 (20.51%) Business Intelligence
9 15 (19.23%) SharePoint
9 15 (19.23%) Advertising
10 14 (17.95%) B2B
10 14 (17.95%) B2C
10 14 (17.95%) Sage
11 13 (16.67%) HTML
12 12 (15.38%) Project Management
13 11 (14.10%) VB
14 10 (12.82%) Logistics
14 10 (12.82%) Telecoms
14 10 (12.82%) Team Foundation Server
15 9 (11.54%) Degree
15 9 (11.54%) Windows
16 8 (10.26%) CSS
16 8 (10.26%) JavaScript
16 8 (10.26%) CCNA
16 8 (10.26%) Cisco Certification
16 8 (10.26%) VoIP
16 8 (10.26%) Mitel

CRM
Top Related IT Skills in the North East by Category

For the 6 months to 2 September 2014, IT jobs across the North East region citing CRM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM. Up to 20 skills are shown per category.

Application Platforms
1 15 (19.23%) SharePoint
2 4 (5.13%) SharePoint 2010
3 2 (2.56%) Oracle Workflow
3 2 (2.56%) BizTalk Server
4 1 (1.28%) CMS
Applications
1 27 (34.62%) MS Excel
2 3 (3.85%) PowerPivot
2 3 (3.85%) MS Office
3 1 (1.28%) MS Project
Business Applications
1 27 (34.62%) Dynamics CRM
2 6 (7.69%) Dynamics NAV
2 6 (7.69%) Sage BI
2 6 (7.69%) Sage 200
2 6 (7.69%) Sage 50
3 5 (6.41%) Dynamics GP
3 5 (6.41%) Line 50
4 4 (5.13%) Dynamics AX
4 4 (5.13%) Oracle EBS
4 4 (5.13%) Oracle EBS R12
5 2 (2.56%) Oracle iProcurement
5 2 (2.56%) Oracle Internet Expenses
5 2 (2.56%) Oracle iRecruitment
6 1 (1.28%) SAP CRM
6 1 (1.28%) Sage MMS
Cloud Services
1 6 (7.69%) SaaS
Communications & Networking
1 8 (10.26%) VoIP
2 4 (5.13%) Intranet
Database & Business Intelligence
1 22 (28.21%) SQL Server
2 6 (7.69%) SQL Server 2008
3 4 (5.13%) SQL Server 2012
3 4 (5.13%) Oracle BI EE
4 3 (3.85%) SQL Server Reporting Services
4 3 (3.85%) SQL Server Integration Services
5 2 (2.56%) SQL Server Analysis Services
5 2 (2.56%) EDRMS
5 2 (2.56%) Oracle BI Publisher
6 1 (1.28%) Relational Database
6 1 (1.28%) Microsoft Analysis Services
6 1 (1.28%) MySQL
Development Applications
1 10 (12.82%) Team Foundation Server
2 5 (6.41%) Visual Studio
3 1 (1.28%) Git (software)
3 1 (1.28%) Mercurial
General
1 20 (25.64%) Finance
2 15 (19.23%) Advertising
3 10 (12.82%) Telecoms
4 5 (6.41%) Retail
5 4 (5.13%) Billing
6 1 (1.28%) Marketing
6 1 (1.28%) Manufacturing
Job Titles
1 24 (30.77%) Developer
2 20 (25.64%) Consultant
3 13 (16.67%) Head of IT
4 12 (15.38%) .NET Developer
5 9 (11.54%) Support Consultant
6 6 (7.69%) C# Developer
6 6 (7.69%) Software Consultant
6 6 (7.69%) Software Developer
6 6 (7.69%) Applications Consultant
6 6 (7.69%) Microsoft Developer
6 6 (7.69%) Sage Consultant
6 6 (7.69%) Dynamics CRM Developer
6 6 (7.69%) CRM Developer
6 6 (7.69%) C# .NET Developer
6 6 (7.69%) Telecoms Consultant
7 5 (6.41%) C# Programmer
7 5 (6.41%) .NET Programmer
7 5 (6.41%) Programmer
7 5 (6.41%) Analyst
7 5 (6.41%) Web Developer
Libraries, Frameworks & Software Standards
1 36 (46.15%) .NET
2 16 (20.51%) ASP.NET
3 13 (16.67%) HTML
4 8 (10.26%) CSS
5 6 (7.69%) XHTML
5 6 (7.69%) Ajax
6 5 (6.41%) .NET Framework
6 5 (6.41%) jQuery
7 4 (5.13%) HTML5
7 4 (5.13%) Web Services
8 2 (2.56%) XML
8 2 (2.56%) COM
9 1 (1.28%) Zend Framework
9 1 (1.28%) Laravel
9 1 (1.28%) LESS
9 1 (1.28%) Kohana
Miscellaneous
1 6 (7.69%) N-Tier
2 2 (2.56%) Management Information System
2 2 (2.56%) Mobile App
3 1 (1.28%) Enterprise Software
3 1 (1.28%) Statistics
3 1 (1.28%) Data Protection Act
Operating Systems
1 9 (11.54%) Windows
2 6 (7.69%) Windows 8
3 5 (6.41%) Windows 7
3 5 (6.41%) Windows XP
4 4 (5.13%) Android
5 1 (1.28%) Linux
5 1 (1.28%) Windows Server 2012
Processes & Methodologies
1 27 (34.62%) ERP
2 16 (20.51%) Business Intelligence
3 14 (17.95%) B2B
3 14 (17.95%) B2C
4 12 (15.38%) Project Management
5 10 (12.82%) Logistics
6 7 (8.97%) Web Development
6 7 (8.97%) OO
7 6 (7.69%) ITIL
8 5 (6.41%) Service Management
8 5 (6.41%) Continuous Improvement
9 4 (5.13%) Systems Analysis
9 4 (5.13%) Android Development
10 3 (3.85%) PRINCE2
11 2 (2.56%) EAM
11 2 (2.56%) Workflow
11 2 (2.56%) Software Engineering
11 2 (2.56%) Agile Software Development
11 2 (2.56%) Information Management
12 1 (1.28%) Document Management
Programming Languages
1 25 (32.05%) C#
2 18 (23.08%) SQL
3 11 (14.10%) VB
4 8 (10.26%) JavaScript
5 7 (8.97%) VB.NET
6 1 (1.28%) PHP5
6 1 (1.28%) C
6 1 (1.28%) PHP
6 1 (1.28%) T-SQL
6 1 (1.28%) VBScript
Qualifications
1 9 (11.54%) Degree
2 8 (10.26%) CCNA
2 8 (10.26%) Cisco Certification
3 4 (5.13%) Microsoft Certification
3 4 (5.13%) Security Cleared
4 2 (2.56%) AAT
4 2 (2.56%) SC Cleared
4 2 (2.56%) CIMA
Quality Assurance & Compliance
1 3 (3.85%) SLA
2 1 (1.28%) QA
System Software
1 3 (3.85%) Microsoft App-V
1 3 (3.85%) XenDesktop
Systems Management
1 3 (3.85%) SCCM
Vendors
1 38 (48.72%) Microsoft
2 14 (17.95%) Sage
3 8 (10.26%) Mitel
4 6 (7.69%) SAP
5 5 (6.41%) Pegasus
5 5 (6.41%) Oracle
6 2 (2.56%) JD Edwards
6 2 (2.56%) Open Text
6 2 (2.56%) Lagan
6 2 (2.56%) Northgate
6 2 (2.56%) Fujitsu
7 1 (1.28%) Zend
7 1 (1.28%) Business Objects
7 1 (1.28%) Sun
7 1 (1.28%) Avaya
Newcastle upon Tyne
Nigel Frank International Limited - Newcastle
Salary: £30000 - £35000 per annum + pension, health care, bonus
Posted: 12 hours ago
Newcastle Upon Tyne, Tyne and Wear
Ashdown IT
Salary: £30000 - £37000 per annum + attractive benefits
Posted: 19 hours ago
North East
Nigel Frank International Ltd
Salary: £35000 - £40000 per annum + Annual Promotion and Bonus Scheme
Posted: 20 hours ago
Sunderland
Nigel Frank International Limited - Newcastle
Salary: £40000 - £45000 per annum + pension, travel allowence, health care
Posted: Yesterday
Sunderland
Nigel Frank International Limited - Newcastle
Salary: £30000 - £31000 per annum + holiday,company days out, pension
Posted: 3 days ago
Newcastle upon Tyne
Nigel Frank International Limited - Newcastle
Salary: £32000 - £38000 per annum + car, pension, gym, health care , bonus
Posted: 4 days ago
Newcastle Upon Tyne, Tyne and Wear
Nigel Frank International Ltd
Salary: £12000 - £14000 per annum + 10% Bonus
Posted: 4 days ago
Newcastle upon Tyne
Nigel Frank International Limited - Newcastle
Salary: £40000 - £45000 per annum + Travel allowance, Bonus, pension
Posted: 4 days ago
Newcastle Upon Tyne, Tyne and Wear
Northern Recruitment Group
Salary: From £30,000 to £35,000 per annum
Posted: 6 days ago
Sunderland
Nigel Frank International Limited - Newcastle
Salary: £45000 - £50000 per annum + bonus, pension, health care
Posted: 6 days ago
Newcastle upon Tyne
Nigel Frank International Limited - Newcastle
Posted: 18 days ago
Durham
I4 Jobs
Salary: £25k - 50k per year
Posted: 19 days ago
Newcastle upon Tyne
Nigel Frank International Limited - Newcastle
Salary: £28000 - £30000 per annum + holiday,company days out, pension
Posted: 19 days ago
Newcastle upon Tyne
Nigel Frank International Limited - Newcastle
Salary: £40000 - £45000 per annum + Travel allowance, Bonus, pension
Posted: 20 days ago
Newcastle upon Tyne
Nigel Frank International Limited - Newcastle
Salary: £40000 - £50000 per annum + car, bonus, gym, certifications
Posted: 21 days ago
Newcastle upon Tyne
Progressive Recruitment
Salary: £45000 - £50000 per annum + competitive
Posted: 27 days ago