The table below looks at the statistics for CRM skills in IT jobs advertised for the North East region. Included is a guide to the average salaries offered in IT jobs that have cited CRM over the 3 months to 20 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
20 Aug 2014
Same period 2013 Same period 2012
Customer Relationship Management (CRM)
Rank 31 56 42
Rank change year-on-year
+25 -14
Permanent jobs citing CRM 46 16 33
As % of all permanent IT jobs located in the North East 5.54% 2.42% 4.09%
As % of the Processes & Methodologies category 7.41% 2.97% 5.89%
Number of salaries quoted 38 9 29
Average salary £33,500 £33,000 £37,500
Average salary % change year-on-year
+1.51% -12.00%
90% offered a salary of more than £24,900 £29,900 £26,750
10% offered a salary of more than £65,000 £44,200 £72,500
UK excluding London average salary £42,500 £41,500 £42,500
% change year-on-year
+2.40% -2.35%
CRM
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the North East region.

Processes & Methodologies Category
North East
Permanent IT job ads with a match in the
Processes & Methodologies category
621 539 560
As % of all permanent IT jobs located in the North East 74.73% 81.54% 69.39%
Number of salaries quoted 439 446 462
Average salary £37,050 £40,000 £35,000
Average salary % change year-on-year
-7.37% +14.28%
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £65,000 £55,000 £50,000
UK excluding London average salary £42,500 £41,000 £40,000
% change year-on-year
+3.65% +2.50%

CRM
Jobs Demand Trend in the North East

This chart provides a 3-month moving total of permanent IT jobs citing CRM across the North East region as a proportion of the total demand within the Processes & Methodologies category.

CRM Jobs Demand Trend in the North East

CRM
Salary Trend in the North East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM across the North East region.

CRM Salary Trend in the North East

CRM
Salary Histogram in the North East

This chart provides a salary histogram for IT jobs citing CRM across the North East region over the 3 months to 20 August 2014.

CRM Salary Histogram in the North East

CRM
Job Locations in the North East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing CRM within the North East region over the 3 months to 20 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Tyne and Wear +16 28 £32,500 -1.51% 11
Durham - 14 £65,000 - 1
Northumberland - 1 £40,000 -
CRM
England

CRM
Top 30 Related IT Skills in the North East

For the 6 months to 20 August 2014, IT jobs across the North East region citing CRM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM.

1 37 (47.44%) Microsoft
2 35 (44.87%) .NET
3 28 (35.90%) ERP
3 28 (35.90%) Dynamics CRM
4 25 (32.05%) MS Excel
5 24 (30.77%) C#
6 21 (26.92%) SQL Server
7 20 (25.64%) Finance
8 17 (21.79%) SQL
9 16 (20.51%) SharePoint
9 16 (20.51%) Sage
9 16 (20.51%) Advertising
10 15 (19.23%) Business Intelligence
10 15 (19.23%) ASP.NET
11 14 (17.95%) B2B
11 14 (17.95%) B2C
12 12 (15.38%) Project Management
12 12 (15.38%) HTML
13 10 (12.82%) Windows
13 10 (12.82%) Logistics
13 10 (12.82%) Telecoms
14 9 (11.54%) VB
14 9 (11.54%) Degree
15 8 (10.26%) Team Foundation Server
15 8 (10.26%) JavaScript
15 8 (10.26%) VoIP
15 8 (10.26%) CCNA
15 8 (10.26%) Cisco Certification
15 8 (10.26%) Mitel
16 7 (8.97%) VB.NET

CRM
Top Related IT Skills in the North East by Category

For the 6 months to 20 August 2014, IT jobs across the North East region citing CRM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM. Up to 20 skills are shown per category.

Application Platforms
1 16 (20.51%) SharePoint
2 4 (5.13%) SharePoint 2010
3 2 (2.56%) BizTalk Server
4 1 (1.28%) CMS
4 1 (1.28%) Oracle Workflow
4 1 (1.28%) Drupal
4 1 (1.28%) WordPress
Applications
1 25 (32.05%) MS Excel
2 3 (3.85%) MS Office
2 3 (3.85%) PowerPivot
3 1 (1.28%) Adobe Premiere
3 1 (1.28%) Photoshop
3 1 (1.28%) MS Project
Business Applications
1 28 (35.90%) Dynamics CRM
2 7 (8.97%) Dynamics NAV
3 6 (7.69%) Dynamics GP
3 6 (7.69%) Line 50
3 6 (7.69%) Sage BI
3 6 (7.69%) Sage 200
3 6 (7.69%) Sage 50
4 4 (5.13%) Dynamics AX
5 3 (3.85%) Oracle EBS
5 3 (3.85%) Oracle EBS R12
6 2 (2.56%) Oracle Internet Expenses
6 2 (2.56%) Oracle iRecruitment
6 2 (2.56%) Sage MMS
7 1 (1.28%) SAP CRM
7 1 (1.28%) Magento
7 1 (1.28%) Oracle iProcurement
7 1 (1.28%) Google Analytics
Cloud Services
1 6 (7.69%) SaaS
Communications & Networking
1 8 (10.26%) VoIP
2 4 (5.13%) Intranet
Database & Business Intelligence
1 21 (26.92%) SQL Server
2 4 (5.13%) SQL Server 2008
2 4 (5.13%) SQL Server 2012
3 3 (3.85%) SQL Server Reporting Services
3 3 (3.85%) SQL Server Integration Services
3 3 (3.85%) Oracle BI EE
4 2 (2.56%) SQL Server Analysis Services
4 2 (2.56%) EDRMS
5 1 (1.28%) Microsoft Analysis Services
5 1 (1.28%) Oracle BI Publisher
5 1 (1.28%) Relational Database
5 1 (1.28%) MySQL
Development Applications
1 8 (10.26%) Team Foundation Server
2 5 (6.41%) Visual Studio
3 1 (1.28%) Git (software)
3 1 (1.28%) Mercurial
General
1 20 (25.64%) Finance
2 16 (20.51%) Advertising
3 10 (12.82%) Telecoms
4 5 (6.41%) Retail
5 4 (5.13%) Billing
6 2 (2.56%) Marketing
7 1 (1.28%) Manufacturing
Job Titles
1 24 (30.77%) Developer
2 19 (24.36%) Consultant
3 13 (16.67%) Head of IT
4 12 (15.38%) .NET Developer
5 9 (11.54%) Support Consultant
6 6 (7.69%) C# Developer
6 6 (7.69%) Applications Consultant
6 6 (7.69%) Software Consultant
6 6 (7.69%) Microsoft Developer
6 6 (7.69%) Sage Consultant
6 6 (7.69%) Dynamics CRM Developer
6 6 (7.69%) CRM Developer
6 6 (7.69%) C# .NET Developer
6 6 (7.69%) Telecoms Consultant
7 5 (6.41%) C# Programmer
7 5 (6.41%) .NET Programmer
7 5 (6.41%) Analyst
7 5 (6.41%) Web Developer
7 5 (6.41%) Programmer
8 4 (5.13%) Software Developer
Libraries, Frameworks & Software Standards
1 35 (44.87%) .NET
2 15 (19.23%) ASP.NET
3 12 (15.38%) HTML
4 6 (7.69%) CSS
4 6 (7.69%) jQuery
5 5 (6.41%) .NET Framework
6 4 (5.13%) Ajax
6 4 (5.13%) HTML5
6 4 (5.13%) Web Services
6 4 (5.13%) XHTML
7 2 (2.56%) COM
7 2 (2.56%) Laravel
8 1 (1.28%) LESS
8 1 (1.28%) ASP.NET Web Forms
8 1 (1.28%) Zend Framework
8 1 (1.28%) CodeIgniter
8 1 (1.28%) WinForms
8 1 (1.28%) XML
8 1 (1.28%) Flash
8 1 (1.28%) Kohana
Miscellaneous
1 4 (5.13%) N-Tier
2 2 (2.56%) Management Information System
2 2 (2.56%) Mobile App
3 1 (1.28%) Enterprise Software
3 1 (1.28%) Statistics
3 1 (1.28%) Data Protection Act
3 1 (1.28%) Social Media
3 1 (1.28%) Digital Media
Operating Systems
1 10 (12.82%) Windows
2 7 (8.97%) Windows 8
3 6 (7.69%) Windows 7
3 6 (7.69%) Windows XP
4 4 (5.13%) Android
5 1 (1.28%) Linux
5 1 (1.28%) Windows Server 2012
Processes & Methodologies
1 28 (35.90%) ERP
2 15 (19.23%) Business Intelligence
3 14 (17.95%) B2B
3 14 (17.95%) B2C
4 12 (15.38%) Project Management
5 10 (12.82%) Logistics
6 7 (8.97%) ITIL
7 6 (7.69%) OO
8 5 (6.41%) Continuous Improvement
8 5 (6.41%) Web Development
8 5 (6.41%) Service Management
9 4 (5.13%) Systems Analysis
9 4 (5.13%) Android Development
10 3 (3.85%) PRINCE2
11 2 (2.56%) MVC
11 2 (2.56%) Scrum
11 2 (2.56%) Agile Software Development
11 2 (2.56%) Software Engineering
11 2 (2.56%) Information Management
12 1 (1.28%) Document Management
Programming Languages
1 24 (30.77%) C#
2 17 (21.79%) SQL
3 9 (11.54%) VB
4 8 (10.26%) JavaScript
5 7 (8.97%) VB.NET
6 2 (2.56%) PHP
7 1 (1.28%) T-SQL
7 1 (1.28%) VBScript
7 1 (1.28%) ActionScript
7 1 (1.28%) PHP5
7 1 (1.28%) ActionScript 3.0
7 1 (1.28%) C
Qualifications
1 9 (11.54%) Degree
2 8 (10.26%) CCNA
2 8 (10.26%) Cisco Certification
3 4 (5.13%) Microsoft Certification
4 3 (3.85%) Security Cleared
5 2 (2.56%) AAT
5 2 (2.56%) SC Cleared
5 2 (2.56%) CIMA
Quality Assurance & Compliance
1 3 (3.85%) SLA
2 1 (1.28%) QA
System Software
1 3 (3.85%) Microsoft App-V
1 3 (3.85%) XenDesktop
Systems Management
1 3 (3.85%) SCCM
Vendors
1 37 (47.44%) Microsoft
2 16 (20.51%) Sage
3 8 (10.26%) Mitel
4 7 (8.97%) SAP
5 6 (7.69%) Pegasus
6 5 (6.41%) Oracle
7 2 (2.56%) JD Edwards
7 2 (2.56%) Sun
7 2 (2.56%) Lagan
7 2 (2.56%) Northgate
7 2 (2.56%) Open Text
7 2 (2.56%) Fujitsu
8 1 (1.28%) Zend
8 1 (1.28%) Facebook
8 1 (1.28%) Google
8 1 (1.28%) Avaya
8 1 (1.28%) Business Objects
8 1 (1.28%) Adobe
Newcastle upon Tyne
Nigel Frank International Limited - Newcastle
Posted: 5 days ago
County Durham
I4 Recruitment
Salary: £25k - 50k per year
Posted: 6 days ago
Newcastle Upon Tyne, Tyne and Wear
Ashdown IT
Salary: £30000 - £37000 per annum + attractive benefits
Posted: 6 days ago
Newcastle upon Tyne
Nigel Frank International Limited - Newcastle
Salary: £28000 - £30000 per annum + holiday,company days out, pension
Posted: 6 days ago
Newcastle upon Tyne
Nigel Frank International Limited - Newcastle
Salary: £40000 - £45000 per annum + Travel allowance, Bonus, pension
Posted: 7 days ago
Newcastle upon Tyne
Nigel Frank International Limited - Newcastle
Salary: £40000 - £50000 per annum + car, bonus, gym, certifications
Posted: 8 days ago
Newcastle upon Tyne
Progressive Recruitment
Salary: £45000 - £50000 per annum + competitive
Posted: 14 days ago
Newcastle upon Tyne
Nigel Frank International Limited - Newcastle
Salary: £40000 - £45000 per annum + holiday,company days out, pension
Posted: 16 days ago
South Shields
Nigel Frank International Limited - Newcastle
Salary: £35000 - £40000 per annum + Car, Pension, MS Certificatons
Posted: 27 days ago