The table below looks at the statistics for CRM skills in IT jobs advertised for the North East region. Included is a guide to the average salaries offered in IT jobs that have cited CRM over the 3 months to 24 April 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Apr 2015
Same period 2014 Same period 2013
Customer Relationship Management (CRM)
Rank 48 52 37
Rank change year-on-year
+4 -15
Permanent jobs citing CRM 37 23 34
As % of all permanent IT jobs located in the North East 4.66% 3.14% 4.61%
As % of the Processes & Methodologies category 6.02% 4.17% 6.07%
Number of salaries quoted 35 22 34
Average salary £47,500 £36,125 £35,000
Average salary % change year-on-year
+31.48% +3.21%
90% offered a salary of more than £34,434 £23,050 £30,000
10% offered a salary of more than £55,000 £63,050 £62,500
UK excluding London average salary £42,500 £45,000 £42,500
% change year-on-year
-5.55% +5.88%
CRM
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the North East region.

Processes & Methodologies Category
North East
Permanent IT job ads with a match in the
Processes & Methodologies category
615 551 560
As % of all permanent IT jobs located in the North East 77.46% 75.27% 75.88%
Number of salaries quoted 511 463 476
Average salary £37,500 £35,232 £35,000
Average salary % change year-on-year
+6.43% +0.66%
90% offered a salary of more than £29,500 £28,050 £24,250
10% offered a salary of more than £55,000 £54,000 £47,000
UK excluding London average salary £44,000 £42,500 £40,000
% change year-on-year
+3.52% +6.25%

CRM
Jobs Demand Trend in the North East

This chart provides a 3-month moving total of permanent IT jobs citing CRM across the North East region as a proportion of the total demand within the Processes & Methodologies category.

CRM Jobs Demand Trend in the North East

CRM
Salary Trend in the North East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM across the North East region.

CRM Salary Trend in the North East

CRM
Salary Histogram in the North East

This chart provides a salary histogram for IT jobs citing CRM across the North East region over the 3 months to 24 April 2015.

CRM Salary Histogram in the North East

CRM
Job Locations in the North East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing CRM within the North East region over the 3 months to 24 April 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Tyne and Wear +4 31 £47,500 +69.64% 8
Durham +1 2 £41,250 -36.53% 1
Northumberland - 2 £35,000 -
CRM
England

CRM
Top 30 Related IT Skills in the North East

For the 6 months to 24 April 2015, IT jobs across the North East region citing CRM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM.

1 40 (57.97%) Microsoft
2 37 (53.62%) .NET
3 35 (50.72%) SQL Server
4 33 (47.83%) C#
5 32 (46.38%) Finance
6 31 (44.93%) OO
7 30 (43.48%) ASP.NET
8 29 (42.03%) HTML
9 27 (39.13%) CSS
10 25 (36.23%) SQL
10 25 (36.23%) Ajax
10 25 (36.23%) Dynamics CRM
11 24 (34.78%) Windows
12 22 (31.88%) T-SQL
12 22 (31.88%) Business Intelligence
12 22 (31.88%) Microsoft Certification
12 22 (31.88%) SQL Server 2008
13 21 (30.43%) JavaScript
13 21 (30.43%) Agile Software Development
14 19 (27.54%) SharePoint
14 19 (27.54%) .NET Framework
15 17 (24.64%) Visual Studio
15 17 (24.64%) IIS
16 15 (21.74%) Office 365
17 14 (20.29%) Microsoft Azure
18 13 (18.84%) SharePoint 2010
18 13 (18.84%) SharePoint 2013
18 13 (18.84%) MCP
18 13 (18.84%) ERP
19 12 (17.39%) N-Tier

CRM
Top Related IT Skills in the North East by Category

For the 6 months to 24 April 2015, IT jobs across the North East region citing CRM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM. Up to 20 skills are shown per category.

Application Platforms
1 19 (27.54%) SharePoint
2 17 (24.64%) IIS
3 13 (18.84%) SharePoint 2010
3 13 (18.84%) SharePoint 2013
4 12 (17.39%) BizTalk Server
5 9 (13.04%) CMS
6 5 (7.25%) Orchard CMS
7 1 (1.45%) Lync
7 1 (1.45%) MS Exchange
Applications
1 8 (11.59%) MS Excel
2 3 (4.35%) Fireworks
2 3 (4.35%) Photoshop
3 2 (2.90%) MS Office
Business Applications
1 25 (36.23%) Dynamics CRM
2 11 (15.94%) SAP HCM
2 11 (15.94%) SAP HR
3 8 (11.59%) Dynamics AX
4 7 (10.14%) Oracle EBS
4 7 (10.14%) Oracle ERP
4 7 (10.14%) HFM
5 1 (1.45%) Magento
Cloud Services
1 15 (21.74%) Office 365
2 14 (20.29%) Microsoft Azure
3 11 (15.94%) SuccessFactors
4 1 (1.45%) Azure Active Directory
4 1 (1.45%) Amazon AWS
4 1 (1.45%) SaaS
Communications & Networking
1 1 (1.45%) ATM
1 1 (1.45%) TCP/IP
1 1 (1.45%) Internet
1 1 (1.45%) Unified Communications
Database & Business Intelligence
1 35 (50.72%) SQL Server
2 22 (31.88%) SQL Server 2008
3 10 (14.49%) Data Warehouse
4 7 (10.14%) Essbase
4 7 (10.14%) Oracle ODI
4 7 (10.14%) Oracle Database
4 7 (10.14%) Relational Database
4 7 (10.14%) Oracle BI EE
5 2 (2.90%) SQL Server Reporting Services
5 2 (2.90%) RDBMS
Development Applications
1 17 (24.64%) Visual Studio
2 7 (10.14%) Team Foundation Server
3 5 (7.25%) Moq
3 5 (7.25%) NUnit
4 1 (1.45%) Visual Studio Team System
General
1 32 (46.38%) Finance
2 6 (8.70%) Advertising
3 5 (7.25%) Retail
4 4 (5.80%) Manufacturing
5 1 (1.45%) Electronics
5 1 (1.45%) Automotive
5 1 (1.45%) Retail Banking
5 1 (1.45%) Marketing
5 1 (1.45%) Banking
Job Titles
1 41 (59.42%) Developer
2 18 (26.09%) .NET Developer
3 12 (17.39%) Analyst
3 12 (17.39%) SharePoint Developer
4 8 (11.59%) SAP Analyst
5 7 (10.14%) Oracle BI Developer
5 7 (10.14%) OBIEE Developer
5 7 (10.14%) Business Analyst
6 6 (8.70%) Software Developer
6 6 (8.70%) Systems Analyst
6 6 (8.70%) Consultant
7 5 (7.25%) Graduate
7 5 (7.25%) Junior
7 5 (7.25%) Junior Developer
7 5 (7.25%) .NET Software Developer
7 5 (7.25%) SAP HR Analyst
7 5 (7.25%) Junior .NET Developer
8 4 (5.80%) ASP.NET Developer
8 4 (5.80%) Web Developer
8 4 (5.80%) .NET Web Developer
Libraries, Frameworks & Software Standards
1 37 (53.62%) .NET
2 30 (43.48%) ASP.NET
3 29 (42.03%) HTML
4 27 (39.13%) CSS
5 25 (36.23%) Ajax
6 19 (27.54%) .NET Framework
7 12 (17.39%) WCF
8 11 (15.94%) Web Services
8 11 (15.94%) ASP.NET Web Forms
9 9 (13.04%) XHTML
10 7 (10.14%) ASP.NET MVC
10 7 (10.14%) HTML5
10 7 (10.14%) jQuery
11 6 (8.70%) Entity Framework
12 5 (7.25%) ASP.NET MVC 3
12 5 (7.25%) Razor View Engine
12 5 (7.25%) WinForms
12 5 (7.25%) WPF
12 5 (7.25%) RESTful
12 5 (7.25%) ASP.NET Web API
Miscellaneous
1 12 (17.39%) N-Tier
2 2 (2.90%) IVR
3 1 (1.45%) Online Banking
3 1 (1.45%) Computer Science
3 1 (1.45%) Data Structures
3 1 (1.45%) PMI
3 1 (1.45%) NHS
Operating Systems
1 24 (34.78%) Windows
2 2 (2.90%) Windows Server 2008
3 1 (1.45%) Windows 8
3 1 (1.45%) Windows XP
3 1 (1.45%) Windows Server 2003
3 1 (1.45%) Windows Vista
Processes & Methodologies
1 31 (44.93%) OO
2 22 (31.88%) Business Intelligence
3 21 (30.43%) Agile Software Development
4 13 (18.84%) ERP
5 12 (17.39%) Project Management
6 11 (15.94%) OOA/OOD
7 8 (11.59%) ETL
7 8 (11.59%) MVC
7 8 (11.59%) Web Development
8 7 (10.14%) Database Tuning
8 7 (10.14%) Scrum
8 7 (10.14%) DRM
8 7 (10.14%) Analytics
8 7 (10.14%) Performance Tuning
9 6 (8.70%) PRINCE2
10 5 (7.25%) Unit Testing
10 5 (7.25%) Dependency Injection
11 3 (4.35%) Customer Engagement
11 3 (4.35%) SAP Implementation
11 3 (4.35%) GAP Analysis
Programming Languages
1 33 (47.83%) C#
2 25 (36.23%) SQL
3 22 (31.88%) T-SQL
4 21 (30.43%) JavaScript
5 11 (15.94%) ABAP
6 9 (13.04%) VB.NET
7 7 (10.14%) VB
8 1 (1.45%) Java
Qualifications
1 22 (31.88%) Microsoft Certification
2 13 (18.84%) MCP
3 11 (15.94%) MCAD
3 11 (15.94%) MCSD
3 11 (15.94%) MCTS
4 9 (13.04%) Degree
5 3 (4.35%) ICAEW
5 3 (4.35%) ACCA
5 3 (4.35%) CIPFA
5 3 (4.35%) CIMA
6 2 (2.90%) MCSE
6 2 (2.90%) Security Cleared
6 2 (2.90%) SC Cleared
6 2 (2.90%) MCITP
7 1 (1.45%) PRINCE2 Practitioner
7 1 (1.45%) DV Cleared
7 1 (1.45%) PMI Certification
Quality Assurance & Compliance
1 1 (1.45%) Data Quality
System Software
1 5 (7.25%) Active Directory
Vendors
1 40 (57.97%) Microsoft
2 11 (15.94%) SAP
3 9 (13.04%) Oracle
4 7 (10.14%) Hyperion
4 7 (10.14%) Informatica
5 1 (1.45%) Salesforce.com
5 1 (1.45%) TSYS
5 1 (1.45%) Avaya
5 1 (1.45%) Cognizant
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