The table below looks at the statistics for CRM skills in IT jobs advertised for the North East region. Included is a guide to the average salaries offered in IT jobs that have cited CRM over the 3 months to 1 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
1 Oct 2014
Same period 2013 Same period 2012
Customer Relationship Management (CRM)
Rank 36 46 43
Rank change year-on-year
+10 -3
Permanent jobs citing CRM 44 21 27
As % of all permanent IT jobs located in the North East 5.38% 3.18% 3.76%
As % of the Processes & Methodologies category 6.52% 3.89% 5.16%
Number of salaries quoted 36 16 24
Average salary £36,750 £41,000 £38,750
Average salary % change year-on-year
-10.36% +5.80%
90% offered a salary of more than £30,000 £23,554 £26,900
10% offered a salary of more than £65,000 £44,500 £72,500
UK excluding London average salary £42,500 £42,500 £42,500
CRM
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the North East region.

Processes & Methodologies Category
North East
Permanent IT job ads with a match in the
Processes & Methodologies category
675 540 523
As % of all permanent IT jobs located in the North East 82.52% 81.69% 72.84%
Number of salaries quoted 503 469 440
Average salary £37,500 £40,000 £35,000
Average salary % change year-on-year
-6.25% +14.28%
90% offered a salary of more than £25,500 £25,000 £24,000
10% offered a salary of more than £63,750 £56,730 £55,000
UK excluding London average salary £42,500 £41,500 £40,000
% change year-on-year
+2.40% +3.75%

CRM
Jobs Demand Trend in the North East

This chart provides a 3-month moving total of permanent IT jobs citing CRM across the North East region as a proportion of the total demand within the Processes & Methodologies category.

CRM Jobs Demand Trend in the North East

CRM
Salary Trend in the North East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM across the North East region.

CRM Salary Trend in the North East

CRM
Salary Histogram in the North East

This chart provides a salary histogram for IT jobs citing CRM across the North East region over the 3 months to 1 October 2014.

CRM Salary Histogram in the North East

CRM
Job Locations in the North East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing CRM within the North East region over the 3 months to 1 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Tyne and Wear +12 33 £33,500 -18.09% 9
Durham +3 6 £65,000 -
Northumberland - 1 £40,000 -
CRM
England

CRM
Top 30 Related IT Skills in the North East

For the 6 months to 1 October 2014, IT jobs across the North East region citing CRM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM.

1 39 (47.56%) .NET
2 38 (46.34%) Microsoft
3 29 (35.37%) C#
4 28 (34.15%) MS Excel
5 27 (32.93%) ERP
5 27 (32.93%) SQL Server
6 24 (29.27%) Finance
6 24 (29.27%) Dynamics CRM
7 20 (24.39%) SQL
7 20 (24.39%) ASP.NET
8 18 (21.95%) HTML
8 18 (21.95%) Business Intelligence
9 15 (18.29%) SharePoint
10 14 (17.07%) VB
10 14 (17.07%) B2B
10 14 (17.07%) B2C
11 13 (15.85%) Sage
11 13 (15.85%) CSS
11 13 (15.85%) Advertising
11 13 (15.85%) Team Foundation Server
12 12 (14.63%) Project Management
13 11 (13.41%) OO
13 11 (13.41%) Telecoms
13 11 (13.41%) Web Development
14 10 (12.20%) Ajax
14 10 (12.20%) Logistics
14 10 (12.20%) Windows
14 10 (12.20%) JavaScript
15 9 (10.98%) XHTML
15 9 (10.98%) N-Tier

CRM
Top Related IT Skills in the North East by Category

For the 6 months to 1 October 2014, IT jobs across the North East region citing CRM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM. Up to 20 skills are shown per category.

Application Platforms
1 15 (18.29%) SharePoint
2 4 (4.88%) SharePoint 2010
3 2 (2.44%) Oracle Workflow
3 2 (2.44%) CMS
3 2 (2.44%) BizTalk Server
4 1 (1.22%) MS Exchange
Applications
1 28 (34.15%) MS Excel
2 3 (3.66%) MS Office
2 3 (3.66%) PowerPivot
3 1 (1.22%) MS Project
Business Applications
1 24 (29.27%) Dynamics CRM
2 6 (7.32%) Sage BI
2 6 (7.32%) Sage 200
2 6 (7.32%) Sage 50
2 6 (7.32%) Oracle EBS
3 5 (6.10%) Oracle EBS R12
3 5 (6.10%) Dynamics NAV
4 4 (4.88%) Dynamics AX
4 4 (4.88%) Dynamics GP
4 4 (4.88%) Line 50
5 3 (3.66%) Oracle iRecruitment
5 3 (3.66%) Oracle Internet Expenses
6 2 (2.44%) Oracle iProcurement
7 1 (1.22%) HFM
7 1 (1.22%) Oracle ERP
7 1 (1.22%) SAP CRM
7 1 (1.22%) SAP Oil and Gas
Cloud Services
1 6 (7.32%) SaaS
Communications & Networking
1 9 (10.98%) VoIP
2 4 (4.88%) Intranet
3 1 (1.22%) PBX
3 1 (1.22%) HTTP
Database & Business Intelligence
1 27 (32.93%) SQL Server
2 9 (10.98%) SQL Server 2008
3 6 (7.32%) Oracle BI EE
4 4 (4.88%) SQL Server 2012
5 3 (3.66%) SQL Server Reporting Services
5 3 (3.66%) SQL Server Integration Services
6 2 (2.44%) Oracle BI Publisher
6 2 (2.44%) Relational Database
6 2 (2.44%) SQL Server Analysis Services
6 2 (2.44%) EDRMS
7 1 (1.22%) Data Warehouse
7 1 (1.22%) MySQL
7 1 (1.22%) Microsoft Analysis Services
7 1 (1.22%) Essbase
7 1 (1.22%) Oracle Database
Development Applications
1 13 (15.85%) Team Foundation Server
2 5 (6.10%) Visual Studio
3 1 (1.22%) Mercurial
3 1 (1.22%) Git (software)
General
1 24 (29.27%) Finance
2 13 (15.85%) Advertising
3 11 (13.41%) Telecoms
4 5 (6.10%) Retail
5 4 (4.88%) Billing
6 2 (2.44%) Marketing
6 2 (2.44%) Manufacturing
7 1 (1.22%) Electronics
Job Titles
1 28 (34.15%) Developer
2 21 (25.61%) Consultant
3 16 (19.51%) .NET Developer
4 13 (15.85%) Head of IT
5 11 (13.41%) Software Developer
6 9 (10.98%) Support Consultant
7 7 (8.54%) C# Developer
7 7 (8.54%) Web Developer
7 7 (8.54%) C# .NET Developer
7 7 (8.54%) .NET Software Developer
8 6 (7.32%) Telecoms Consultant
8 6 (7.32%) Sage Consultant
8 6 (7.32%) Applications Consultant
8 6 (7.32%) .NET Web Developer
8 6 (7.32%) Software Consultant
9 5 (6.10%) Analyst
9 5 (6.10%) .NET Programmer
9 5 (6.10%) Oracle Consultant
9 5 (6.10%) Programmer
9 5 (6.10%) C# Programmer
Libraries, Frameworks & Software Standards
1 39 (47.56%) .NET
2 20 (24.39%) ASP.NET
3 18 (21.95%) HTML
4 13 (15.85%) CSS
5 10 (12.20%) Ajax
6 9 (10.98%) XHTML
7 7 (8.54%) .NET Framework
8 5 (6.10%) Web Services
8 5 (6.10%) HTML5
8 5 (6.10%) jQuery
9 3 (3.66%) XML
10 2 (2.44%) COM
11 1 (1.22%) XSL
11 1 (1.22%) WinForms
11 1 (1.22%) Laravel
11 1 (1.22%) Kohana
11 1 (1.22%) WPF
11 1 (1.22%) Zend Framework
11 1 (1.22%) LINQ
11 1 (1.22%) LESS
Miscellaneous
1 9 (10.98%) N-Tier
2 3 (3.66%) Mobile App
3 2 (2.44%) Management Information System
4 1 (1.22%) DTV
4 1 (1.22%) Data Protection Act
4 1 (1.22%) Statistics
4 1 (1.22%) Enterprise Software
4 1 (1.22%) Analytical Skills
Operating Systems
1 10 (12.20%) Windows
2 5 (6.10%) Windows 7
2 5 (6.10%) Windows 8
3 4 (4.88%) Android
3 4 (4.88%) Windows XP
4 1 (1.22%) UNIX
4 1 (1.22%) Linux
4 1 (1.22%) Windows Server 2012
Processes & Methodologies
1 27 (32.93%) ERP
2 18 (21.95%) Business Intelligence
3 14 (17.07%) B2B
3 14 (17.07%) B2C
4 12 (14.63%) Project Management
5 11 (13.41%) OO
5 11 (13.41%) Web Development
6 10 (12.20%) Logistics
7 7 (8.54%) Agile Software Development
8 5 (6.10%) ITIL
8 5 (6.10%) Service Management
8 5 (6.10%) Continuous Improvement
9 4 (4.88%) Android Development
9 4 (4.88%) Systems Analysis
10 3 (3.66%) PRINCE2
11 2 (2.44%) Mobile Application Development
11 2 (2.44%) Software Engineering
11 2 (2.44%) Unit Testing
11 2 (2.44%) Workflow
11 2 (2.44%) MVC
Programming Languages
1 29 (35.37%) C#
2 20 (24.39%) SQL
3 14 (17.07%) VB
4 10 (12.20%) JavaScript
5 7 (8.54%) VB.NET
6 2 (2.44%) PHP
7 1 (1.22%) C++
7 1 (1.22%) T-SQL
7 1 (1.22%) VBScript
7 1 (1.22%) C
7 1 (1.22%) PHP5
Qualifications
1 9 (10.98%) Degree
2 8 (9.76%) CCNA
2 8 (9.76%) Cisco Certification
3 4 (4.88%) Security Cleared
3 4 (4.88%) Microsoft Certification
4 2 (2.44%) AAT
4 2 (2.44%) SC Cleared
4 2 (2.44%) CIMA
Quality Assurance & Compliance
1 3 (3.66%) SLA
2 1 (1.22%) QA
System Software
1 3 (3.66%) Microsoft App-V
1 3 (3.66%) XenDesktop
2 1 (1.22%) Active Directory
Systems Management
1 3 (3.66%) SCCM
Vendors
1 38 (46.34%) Microsoft
2 13 (15.85%) Sage
3 8 (9.76%) Mitel
4 6 (7.32%) SAP
4 6 (7.32%) Oracle
5 4 (4.88%) Pegasus
6 2 (2.44%) Lagan
6 2 (2.44%) Northgate
6 2 (2.44%) Fujitsu
6 2 (2.44%) Open Text
6 2 (2.44%) JD Edwards
7 1 (1.22%) Business Objects
7 1 (1.22%) Avaya
7 1 (1.22%) Hyperion
7 1 (1.22%) Informatica
7 1 (1.22%) Zend
Newcastle Upon Tyne, Tyne and Wear
Lawrence Harvey Enterprise
Salary: £45000 - £65000 per annum + FS Pension + Bonus + Benefits
Posted: Yesterday
Moorside, Sunderland, North East
Sunderland City Council
Salary: £32,072-£34,894
Posted: 2 days ago
Newcastle upon Tyne
Nigel Frank International Limited - Newcastle
Salary: £35000 - £45000 per annum
Posted: 3 days ago
Newcastle Upon Tyne, Tyne and Wear
People Source Consulting
Salary: £40000 - £41000 per annum + benefits
Posted: 5 days ago
Newcastle upon Tyne
Nigel Frank International Limited - Newcastle
Salary: £30000 - £35000 per annum + Bonus, Training fund, Pension
Posted: 6 days ago
Newcastle upon Tyne
Nigel Frank International Limited - Newcastle
Salary: £35000 - £40000 per annum + bonus, pension, health care
Posted: 7 days ago
Newcastle upon Tyne
Nigel Frank International Limited - Newcastle
Salary: £40000 - £50000 per annum + car, bonus, gym, certifications
Posted: 9 days ago
Newcastle upon Tyne
Nigel Frank International Limited - Newcastle
Salary: £30000 - £35000 per annum
Posted: 18 days ago
Newcastle Upon Tyne, Tyne and Wear
Communicator
Salary: Circa £40k per annum
Posted: 20 days ago