The table below looks at the statistics for CRM skills in IT jobs advertised for the North East region. Included is a guide to the salaries offered in IT jobs that have cited CRM over the 3 months to 2 December 2016 with a comparison to the same period over the previous 2 years.

3 months to
2 Dec 2016
Same period 2015 Same period 2014
Customer Relationship Management (CRM)
Rank 51 72 44
Rank change year-on-year
+21 -28
Permanent jobs citing CRM 18 12 41
As % of all permanent IT jobs located in the North East 2.55% 1.58% 5.23%
As % of the Processes & Methodologies category 3.09% 1.77% 6.06%
Number of salaries quoted 17 9 41
Median salary £35,000 £45,000 £48,750
Median salary % change year-on-year
-22.22% -7.69%
90% offered a salary of more than £34,000 £21,100 £30,000
10% offered a salary of more than £40,000 £50,000 £60,000
UK excluding London median salary £42,500 £45,000 £42,500
% change year-on-year
-5.55% +5.88%
CRM
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the North East region.

Processes & Methodologies Category
North East
Permanent IT job ads with a match in the
Processes & Methodologies category
582 679 677
As % of all permanent IT jobs located in the North East 82.32% 89.58% 86.35%
Number of salaries quoted 464 601 574
Median salary £40,000 £37,500 £37,500
Median salary % change year-on-year
+6.66% -
90% offered a salary of more than £29,100 £27,500 £28,000
10% offered a salary of more than £60,000 £55,000 £57,500
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

CRM
Jobs Demand Trend in the North East

The demand trend of job ads across the North East region citing CRM as a proportion of all IT jobs with a match in the Processes & Methodologies category.

CRM Jobs Demand Trend in the North East

CRM
Salary Trend in the North East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM across the North East region.

CRM Salary Trend in the North East

CRM
Salary Histogram in the North East

This chart provides a salary histogram for IT jobs citing CRM across the North East region over the 3 months to 2 December 2016.

CRM Salary Histogram in the North East

CRM
Job Locations in the North East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing CRM within the North East region over the 3 months to 2 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Durham +20 9 £35,000 -8.67% 1
Tyne and Wear +2 8 £35,000 -22.22% 1
Northumberland - 1 £40,000 -
CRM
England

CRM
Top 30 Related IT Skills in the North East

For the 6 months to 2 December 2016, IT jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the North East region with a requirement for CRM.

1 18 (42.86%) SQL
2 17 (40.48%) Agile Software Development
3 16 (38.10%) .NET
3 16 (38.10%) Microsoft
4 15 (35.71%) ITIL
4 15 (35.71%) C#
5 14 (33.33%) HTML
5 14 (33.33%) SQL Server
5 14 (33.33%) ASP.NET
5 14 (33.33%) CSS
6 13 (30.95%) Web Services
6 13 (30.95%) MVC
7 12 (28.57%) JavaScript
7 12 (28.57%) ERP
7 12 (28.57%) Dynamics CRM
8 11 (26.19%) .NET Framework
9 10 (23.81%) Windows
10 9 (21.43%) Project Management
10 9 (21.43%) Waterfall
10 9 (21.43%) Windows Server
11 8 (19.05%) Entity Framework
11 8 (19.05%) REST
11 8 (19.05%) Windows Server 2012
11 8 (19.05%) Umbraco
11 8 (19.05%) FMCG
11 8 (19.05%) MS Excel
11 8 (19.05%) IIS
11 8 (19.05%) SOAP
11 8 (19.05%) CMS
12 7 (16.67%) SAP

CRM
Top Related IT Skills in the North East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (19.05%) CMS
1 8 (19.05%) IIS
1 8 (19.05%) Umbraco
2 6 (14.29%) SharePoint
3 5 (11.90%) Exchange Server 2007
3 5 (11.90%) Exchange Server 2013
3 5 (11.90%) MS Exchange
3 5 (11.90%) Skype for Business
4 3 (7.14%) BizTalk Server
5 1 (2.38%) Confluence
5 1 (2.38%) SharePoint 2010
Applications
1 8 (19.05%) MS Excel
2 1 (2.38%) MS Office
Business Applications
1 12 (28.57%) Dynamics CRM
2 6 (14.29%) SAP CRM
3 3 (7.14%) Dynamics NAV
4 2 (4.76%) Dynamics AX
4 2 (4.76%) SAP IS-U
5 1 (2.38%) Line 500
5 1 (2.38%) Sage 1000
Cloud Services
1 5 (11.90%) Office 365
Communications & Networking
1 6 (14.29%) TCP/IP
2 5 (11.90%) Skype
3 1 (2.38%) Wireshark
Database & Business Intelligence
1 14 (33.33%) SQL Server
2 6 (14.29%) SQL Server Integration Services
2 6 (14.29%) SQL Server Reporting Services
3 4 (9.52%) SQL Server Analysis Services
4 3 (7.14%) SAP BW
4 3 (7.14%) SQL Server 2008
4 3 (7.14%) SQL Server 2012
5 1 (2.38%) BusinessObjects Business Intelligence
5 1 (2.38%) Data Mart
5 1 (2.38%) Data Warehouse
5 1 (2.38%) PerformancePoint
5 1 (2.38%) QlikView
5 1 (2.38%) SAP HANA
Development Applications
1 3 (7.14%) CruiseControl
1 3 (7.14%) Team Foundation Server
1 3 (7.14%) Visual Studio
2 1 (2.38%) CocoaPods
2 1 (2.38%) Git (software)
2 1 (2.38%) JIRA
General
1 5 (11.90%) Finance
2 3 (7.14%) Advertising
2 3 (7.14%) Telecoms
3 1 (2.38%) Back Office
3 1 (2.38%) Law
3 1 (2.38%) Manufacturing
3 1 (2.38%) Marketing
Job Titles
1 21 (50.00%) Developer
2 14 (33.33%) .NET Developer
3 11 (26.19%) Consultant
4 8 (19.05%) Senior .NET Developer
4 8 (19.05%) Senior Developer
5 6 (14.29%) .NET Software Developer
5 6 (14.29%) Software Developer
6 5 (11.90%) CRM Consultant
6 5 (11.90%) Senior Consultant
7 4 (9.52%) Administrator
7 4 (9.52%) C# Developer
7 4 (9.52%) C# Software Developer
7 4 (9.52%) Functional Consultant
7 4 (9.52%) Infrastructure Consultant
7 4 (9.52%) IT Consultant
7 4 (9.52%) SAP Consultant
7 4 (9.52%) SAP CRM Consultant
7 4 (9.52%) SAP CRM Functional Consultant
7 4 (9.52%) SAP Functional Consultant
7 4 (9.52%) Senior Infrastructure Consultant
Libraries, Frameworks & Software Standards
1 16 (38.10%) .NET
2 14 (33.33%) ASP.NET
2 14 (33.33%) CSS
2 14 (33.33%) HTML
3 13 (30.95%) Web Services
4 11 (26.19%) .NET Framework
5 8 (19.05%) Entity Framework
5 8 (19.05%) REST
5 8 (19.05%) SOAP
6 4 (9.52%) jQuery
6 4 (9.52%) XML
7 3 (7.14%) ASP.NET MVC
7 3 (7.14%) ASP.NET Web Forms
7 3 (7.14%) CSS3
7 3 (7.14%) HTML5
7 3 (7.14%) KnockoutJS
7 3 (7.14%) LINQ
8 2 (4.76%) Ajax
9 1 (2.38%) RESTful
Miscellaneous
1 8 (19.05%) FMCG
2 6 (14.29%) Driving Licence
3 5 (11.90%) Analytical Skills
4 1 (2.38%) Data Protection Act
4 1 (2.38%) Enterprise Software
4 1 (2.38%) Mobile App
4 1 (2.38%) NHS
Operating Systems
1 10 (23.81%) Windows
2 9 (21.43%) Windows Server
3 8 (19.05%) Windows Server 2012
4 5 (11.90%) Linux
4 5 (11.90%) Windows Server 2003
5 3 (7.14%) Windows Server 2008
6 1 (2.38%) Android
6 1 (2.38%) Apple iOS
6 1 (2.38%) Windows Phone
Processes & Methodologies
1 17 (40.48%) Agile Software Development
2 15 (35.71%) ITIL
3 13 (30.95%) MVC
4 12 (28.57%) ERP
5 9 (21.43%) Project Management
5 9 (21.43%) Waterfall
6 7 (16.67%) Change Management
6 7 (16.67%) Continuous Improvement
7 6 (14.29%) Business Intelligence
8 5 (11.90%) Process Management
8 5 (11.90%) Service Management
8 5 (11.90%) Software Engineering
8 5 (11.90%) Stakeholder Management
8 5 (11.90%) Workflow
9 4 (9.52%) Business Analysis
9 4 (9.52%) Business Process Mapping
9 4 (9.52%) Conflict Management
9 4 (9.52%) Continuous Integration
9 4 (9.52%) Demand Management
9 4 (9.52%) Root Cause Analysis
Programming Languages
1 18 (42.86%) SQL
2 15 (35.71%) C#
3 12 (28.57%) JavaScript
4 5 (11.90%) ABAP
5 3 (7.14%) T-SQL
6 2 (4.76%) VB.NET
7 1 (2.38%) Apple Swift
7 1 (2.38%) C
7 1 (2.38%) Java
7 1 (2.38%) Objective-C
7 1 (2.38%) X++
Qualifications
1 4 (9.52%) Degree
2 2 (4.76%) Microsoft Certification
3 1 (2.38%) PRINCE2 Certification
3 1 (2.38%) SAP Certification
3 1 (2.38%) Security Cleared
Quality Assurance & Compliance
1 5 (11.90%) QA
2 2 (4.76%) Data Quality
3 1 (2.38%) ISO/IEC 27001
3 1 (2.38%) Sarbanes-Oxley
System Software
1 5 (11.90%) Active Directory
1 5 (11.90%) VMware ESX
1 5 (11.90%) VMware Infrastructure
1 5 (11.90%) vSphere
Systems Management
1 5 (11.90%) Nagios
1 5 (11.90%) SCCM
2 3 (7.14%) SCOM
Vendors
1 16 (38.10%) Microsoft
2 7 (16.67%) SAP
3 5 (11.90%) Cisco
3 5 (11.90%) Citrix
3 5 (11.90%) Juniper
3 5 (11.90%) Veeam
3 5 (11.90%) VMware
4 3 (7.14%) Salesforce.com
5 1 (2.38%) Atlassian
5 1 (2.38%) IFS
5 1 (2.38%) JD Edwards
5 1 (2.38%) Remedy
5 1 (2.38%) Sage
Darlington, County Durham
4it Recruitment Ltd
Salary: Up to £38,000 per annum + Benefits
Posted: 3 days ago
Newcastle upon Tyne
Nigel Frank International
Salary: £17500 - £50000 per annum
Posted: 11 days ago