The table below looks at the statistics for CRM skills in IT jobs advertised for the North East region. Included is a guide to the average salaries offered in IT jobs that have cited CRM over the 3 months to 28 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Aug 2015
Same period 2014 Same period 2013
Customer Relationship Management (CRM)
Rank 62 33 56
Rank change year-on-year
-29 +23
Permanent jobs citing CRM 19 46 15
As % of all permanent IT jobs located in the North East 2.48% 5.54% 2.30%
As % of the Processes & Methodologies category 2.90% 7.13% 2.75%
Number of salaries quoted 13 38 8
Average salary £38,000 £33,500 £38,000
Average salary % change year-on-year
+13.43% -11.84%
90% offered a salary of more than £31,000 £29,100 £28,600
10% offered a salary of more than £49,000 £65,000 £44,300
UK excluding London average salary £42,500 £42,500 £42,500
CRM
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the North East region.

Processes & Methodologies Category
North East
Permanent IT job ads with a match in the
Processes & Methodologies category
656 645 545
As % of all permanent IT jobs located in the North East 85.64% 77.62% 83.46%
Number of salaries quoted 549 455 454
Average salary £40,000 £37,050 £39,000
Average salary % change year-on-year
+7.96% -5.00%
90% offered a salary of more than £30,000 £25,000 £25,000
10% offered a salary of more than £55,000 £50,500 £62,500
UK excluding London average salary £45,000 £42,500 £41,500
% change year-on-year
+5.88% +2.40%

CRM
Jobs Demand Trend in the North East

This chart provides a 3-month moving total of permanent IT jobs citing CRM across the North East region as a proportion of the total demand within the Processes & Methodologies category.

CRM Jobs Demand Trend in the North East

CRM
Salary Trend in the North East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM across the North East region.

CRM Salary Trend in the North East

CRM
Salary Histogram in the North East

This chart provides a salary histogram for IT jobs citing CRM across the North East region over the 3 months to 28 August 2015.

CRM Salary Histogram in the North East

CRM
Job Locations in the North East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing CRM within the North East region over the 3 months to 28 August 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Durham -15 12 £37,750 -41.92% 1
Tyne and Wear -28 6 £45,000 +34.32% 4
Teesside - 1 £38,000 -
CRM
England

CRM
Top 30 Related IT Skills in the North East

For the 6 months to 28 August 2015, IT jobs across the North East region citing CRM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM.

1 28 (68.29%) C#
1 28 (68.29%) .NET
1 28 (68.29%) SQL Server
2 26 (63.41%) ASP.NET
3 23 (56.10%) ERP
4 19 (46.34%) Web Services
4 19 (46.34%) SharePoint
5 18 (43.90%) JavaScript
5 18 (43.90%) Microsoft
6 17 (41.46%) SQL
6 17 (41.46%) SQL Server Reporting Services
7 14 (34.15%) Dynamics CRM
7 14 (34.15%) Visual Studio
8 13 (31.71%) SAP
9 11 (26.83%) Agile Software Development
9 11 (26.83%) Finance
10 10 (24.39%) .NET Framework
10 10 (24.39%) Team Foundation Server
11 9 (21.95%) OO
12 8 (19.51%) Business Intelligence
12 8 (19.51%) SQL Server Integration Services
12 8 (19.51%) jQuery
12 8 (19.51%) Manufacturing
12 8 (19.51%) MVC
13 7 (17.07%) Microsoft Azure
13 7 (17.07%) Unit Testing
13 7 (17.07%) MS Exchange
13 7 (17.07%) Project Management
13 7 (17.07%) MS Excel
13 7 (17.07%) XML

CRM
Top Related IT Skills in the North East by Category

For the 6 months to 28 August 2015, IT jobs across the North East region citing CRM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM. Up to 20 skills are shown per category.

Application Platforms
1 19 (46.34%) SharePoint
2 7 (17.07%) MS Exchange
2 7 (17.07%) IIS
3 4 (9.76%) IBM Notes
4 2 (4.88%) BizTalk Server
4 2 (4.88%) SharePoint 2010
4 2 (4.88%) SharePoint 2013
Applications
1 7 (17.07%) MS Excel
2 4 (9.76%) MS Office
3 1 (2.44%) MS Project
3 1 (2.44%) MS Visio
Business Applications
1 14 (34.15%) Dynamics CRM
2 6 (14.63%) SAP ERP
3 4 (9.76%) SAP HCM
3 4 (9.76%) SAP HR
4 1 (2.44%) Oracle EBS
4 1 (2.44%) Oracle ERP
4 1 (2.44%) HFM
Cloud Services
1 7 (17.07%) Microsoft Azure
2 5 (12.20%) Amazon AWS
2 5 (12.20%) SaaS
2 5 (12.20%) Heroku
3 4 (9.76%) SuccessFactors
4 1 (2.44%) Office 365
Communications & Networking
1 6 (14.63%) Intranet
2 5 (12.20%) SSL
2 5 (12.20%) HTTP
3 1 (2.44%) TCP/IP
Database & Business Intelligence
1 28 (68.29%) SQL Server
2 17 (41.46%) SQL Server Reporting Services
3 8 (19.51%) SQL Server Integration Services
4 6 (14.63%) MySQL
5 5 (12.20%) SQL Server 2008
6 3 (7.32%) Data Warehouse
7 1 (2.44%) RDBMS
7 1 (2.44%) Essbase
7 1 (2.44%) Oracle ODI
7 1 (2.44%) Oracle Database
7 1 (2.44%) Relational Database
7 1 (2.44%) Oracle BI EE
Development Applications
1 14 (34.15%) Visual Studio
2 10 (24.39%) Team Foundation Server
3 5 (12.20%) Git (software)
3 5 (12.20%) JIRA
4 1 (2.44%) Visual Studio Team System
General
1 11 (26.83%) Finance
2 8 (19.51%) Manufacturing
3 1 (2.44%) Retail
Job Titles
1 29 (70.73%) Developer
2 10 (24.39%) Software Developer
3 9 (21.95%) Analyst
4 8 (19.51%) Dynamics CRM Developer
4 8 (19.51%) CRM Developer
5 7 (17.07%) Microsoft Developer
5 7 (17.07%) C# Developer
6 6 (14.63%) .NET Developer
7 5 (12.20%) Business Analyst
8 4 (9.76%) Systems Analyst
8 4 (9.76%) SAP Analyst
8 4 (9.76%) SAP HR Analyst
9 2 (4.88%) Agile Business Analyst
9 2 (4.88%) C# .NET Developer
9 2 (4.88%) .NET Web Developer
9 2 (4.88%) .NET Software Developer
9 2 (4.88%) Web Developer
9 2 (4.88%) ASP Developer
9 2 (4.88%) ASP.NET Developer
10 1 (2.44%) Desktop Engineer
Libraries, Frameworks & Software Standards
1 28 (68.29%) .NET
2 26 (63.41%) ASP.NET
3 19 (46.34%) Web Services
4 10 (24.39%) .NET Framework
5 8 (19.51%) jQuery
6 7 (17.07%) XML
7 6 (14.63%) EDI
7 6 (14.63%) HTML
8 5 (12.20%) REST
8 5 (12.20%) CSS
9 4 (9.76%) Ajax
10 3 (7.32%) XHTML
11 2 (4.88%) KnockoutJS
11 2 (4.88%) WCF
11 2 (4.88%) ASP.NET MVC
12 1 (2.44%) Entity Framework
12 1 (2.44%) Microsoft Enterprise Library
Miscellaneous
1 5 (12.20%) Enterprise Software
2 2 (4.88%) Digital Media
3 1 (2.44%) Data Structures
3 1 (2.44%) N-Tier
3 1 (2.44%) IVR
Operating Systems
1 4 (9.76%) Windows
2 1 (2.44%) Windows Server 2008
2 1 (2.44%) Windows 7
Processes & Methodologies
1 23 (56.10%) ERP
2 11 (26.83%) Agile Software Development
3 9 (21.95%) OO
4 8 (19.51%) Business Intelligence
4 8 (19.51%) MVC
5 7 (17.07%) Project Management
5 7 (17.07%) Unit Testing
6 6 (14.63%) Service Delivery
7 5 (12.20%) Migration
7 5 (12.20%) Software Engineering
7 5 (12.20%) Use Case
7 5 (12.20%) Release Management
7 5 (12.20%) Continuous Integration
7 5 (12.20%) Multithreading
7 5 (12.20%) Waterfall
8 4 (9.76%) Web Development
8 4 (9.76%) Systems Analysis
8 4 (9.76%) Line Management
8 4 (9.76%) Product Management
9 3 (7.32%) Business Analysis
Programming Languages
1 28 (68.29%) C#
2 18 (43.90%) JavaScript
3 17 (41.46%) SQL
4 4 (9.76%) ABAP
5 3 (7.32%) T-SQL
6 2 (4.88%) VB.NET
7 1 (2.44%) VB
Qualifications
1 2 (4.88%) Degree
1 2 (4.88%) Microsoft Certification
2 1 (2.44%) MCTS
2 1 (2.44%) SC Cleared
2 1 (2.44%) DV Cleared
2 1 (2.44%) Security Cleared
2 1 (2.44%) ITIL Foundation Certificate
2 1 (2.44%) MCP
2 1 (2.44%) MCAD
2 1 (2.44%) MCSD
2 1 (2.44%) MCSA
2 1 (2.44%) ISEB
Quality Assurance & Compliance
1 5 (12.20%) QA
2 1 (2.44%) Data Quality
System Software
1 1 (2.44%) Active Directory
Vendors
1 18 (43.90%) Microsoft
2 13 (31.71%) SAP
3 6 (14.63%) Sybase
4 4 (9.76%) Lotus
5 2 (4.88%) Oracle
5 2 (4.88%) Avaya
6 1 (2.44%) Hyperion
6 1 (2.44%) Informatica
6 1 (2.44%) Northgate
6 1 (2.44%) NetSuite
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