Permanent IT Jobs Contract IT Jobs
Job Type
Source

The table below looks at the demand for Customer Relationship Management (CRM) skills within the North East region with a comparison to our Processes & Methodologies category. Included is a guide to the average salaries offered in IT jobs that have cited CRM over the 3 months to 10 October 2008 with a comparison to the same period last year.

LinkCustomer Relationship Management (CRM)
Location
3 months to
10 Oct 2008
Same period last year
Rank4631
Rank change on same period last yearDown-15
Matching permanent IT job ads3179
As % of all UK permanent IT job ads sampled0.018 %0.034 %
As % of the category below5.827 %8.817 %
Salaries quoted2770
Average minimum salary£35,900£42,770
Average salary£38,633£44,176
% change on same period last year-12.54 %
Average maximum salary£41,367£45,581
UK excluding London average salary£44,937£46,080
% change on same period last year-2.47 %
North East IT Job Market, Processes & MethodologiesProcesses & Methodologies
North East
Matching permanent IT job ads532896
As % of all UK permanent IT job ads sampled0.308 %0.386 %
Salaries quoted400766
Average minimum salary£31,485£35,912
Average salary£35,037£38,635
% change on same period last year-9.31 %
Average maximum salary£38,588£41,357
UK excluding London average salary£42,675£44,216
% change on same period last year-3.48 %
CRM EnglandCRM
England

CRM
Demand Trend

The chart provides a 3-month moving total beginning in 2004 of permanent IT jobs citing CRM across the North East region as a proportion of the total demand within the Processes & Methodologies category.

North East CRM Demand Trend

CRM
Salary Trend

The chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM across the North East region.

North East CRM Salary Trend

CRM
Salary Histogram

The chart provides a salary histogram for IT jobs citing CRM across the North East region over the 3 months to 10 October 2008.

North East CRM Salary Histogram

CRM
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing CRM within the North East region over the 3 months to 10 October 2008. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year. A positive number indicates a relative increase in demand.

LocationRank Change
on Same Period
Last Last
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Tyne and WearDown-1224£35,560-17.58 %
NorthumberlandNew entry-2£45,000-
CRM EnglandCRM
England

CRM
Top 30 Related IT Skills

For the 6 months to 10 October 2008, IT jobs across the North East region citing CRM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM.

141 (51.90 %)Business Intelligence
232 (40.51 %).NET
328 (35.44 %)SQL Server
427 (34.18 %)Oracle
523 (29.11 %)Java
622 (27.85 %)ERP
721 (26.58 %)SQL
820 (25.32 %)Project Management
918 (22.78 %)MS Excel
1016 (20.25 %)Siebel
1016 (20.25 %)SOA
1016 (20.25 %)Finance
1115 (18.99 %)Datawarehouse
1115 (18.99 %)Microsoft
1214 (17.72 %)EAI
1214 (17.72 %)C
1214 (17.72 %)C#
1214 (17.72 %)Internet
1313 (16.46 %)Pharmaceutical
1313 (16.46 %)Electric
1313 (16.46 %)Cognos
1411 (13.92 %)RPG
1411 (13.92 %)UNIX
1411 (13.92 %)AS400
1510 (12.66 %)EDI
1510 (12.66 %)ASP.NET
1510 (12.66 %)Supply Chain Management
169 (11.39 %)Windows
169 (11.39 %)Oracle EBS
178 (10.13 %)MicroStrategy

CRM
Top Related IT Skills by Category

For the 6 months to 10 October 2008, IT jobs across the North East region citing CRM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited CRM. Up to 20 skills are shown per category.

North East IT Job Market, Application DevelopmentApplication Development
132 (40.51 %).NET
210 (12.66 %)ASP.NET
210 (12.66 %)EDI
38 (10.13 %)WebSphere
38 (10.13 %).NET Framework
46 (7.595 %)WebServices
46 (7.595 %)XML
46 (7.595 %)ASP
54 (5.063 %)J2EE
63 (3.797 %)Middleware
71 (1.266 %)AJAX
71 (1.266 %)HTML
71 (1.266 %)CSS
North East IT Job Market, Application PlatformsApplication Platforms
17 (8.861 %)SharePoint
26 (7.595 %)IIS
33 (3.797 %)CMS
42 (2.532 %)Oracle Application Server
51 (1.266 %)WebLogic
51 (1.266 %)Oracle Workflow
51 (1.266 %)JBoss
51 (1.266 %)NetWeaver
North East IT Job Market, ApplicationsApplications
118 (22.78 %)MS Excel
22 (2.532 %)MS Visio
31 (1.266 %)MS Office
North East IT Job Market, Business ApplicationsBusiness Applications
19 (11.39 %)Oracle EBS
25 (6.329 %)Microsoft CRM
34 (5.063 %)Oracle 11i
43 (3.797 %)Pivotal CRM
51 (1.266 %)SAP R/3
51 (1.266 %)SAP CRM
North East IT Job Market, Communications & NetworkingCommunications & Networking
114 (17.72 %)Internet
25 (6.329 %)VoIP
32 (2.532 %)TCP/IP
32 (2.532 %)DNS
41 (1.266 %)Intranet
41 (1.266 %)Firewall
41 (1.266 %)Network Security
North East IT Job Market, Database & Business IntelligenceDatabase & Business Intelligence
128 (35.44 %)SQL Server
215 (18.99 %)Datawarehouse
37 (8.861 %)RDBMS
46 (7.595 %)MySQL
54 (5.063 %)SQL Server 2005
63 (3.797 %)PerformancePoint
63 (3.797 %)SQL Server 2000
72 (2.532 %)Siebel EIM
72 (2.532 %)SQL Server Reporting Services
81 (1.266 %)SAP BW
81 (1.266 %)Oracle 8/8i
North East IT Job Market, GeneralGeneral
116 (20.25 %)Finance
213 (16.46 %)Pharmaceutical
213 (16.46 %)Electric
35 (6.329 %)Telecoms
44 (5.063 %)Manufacturing
44 (5.063 %)Education
52 (2.532 %)Pensions
61 (1.266 %)Marketing
61 (1.266 %)Games
61 (1.266 %)Health
61 (1.266 %)Chemicals
North East IT Job Market, Job TitlesJob Titles
118 (22.78 %)Analyst
214 (17.72 %)Developer
313 (16.46 %)Support Analyst
313 (16.46 %)Project Manager
48 (10.13 %)Senior Manager
48 (10.13 %)Infrastructure Analyst
48 (10.13 %)Infrastructure Support Analyst
57 (8.861 %)Development Manager
57 (8.861 %)Consultant
66 (7.595 %)Senior Project Manager
66 (7.595 %).NET Developer
75 (6.329 %)Analyst Programmer
75 (6.329 %)Programmer
75 (6.329 %)IT Manager
84 (5.063 %)Software Developer
84 (5.063 %)Architect
84 (5.063 %)DBA
84 (5.063 %)Senior Analyst
84 (5.063 %)Functional Consultant
84 (5.063 %)Senior Analyst Programmer
North East IT Job Market, MiscellaneousMiscellaneous
111 (13.92 %)AS400
21 (1.266 %)E-Learning
21 (1.266 %)PKI
North East IT Job Market, Operating SystemsOperating Systems
111 (13.92 %)UNIX
29 (11.39 %)Windows
36 (7.595 %)Windows 2000
36 (7.595 %)Windows XP
45 (6.329 %)Linux
51 (1.266 %)VMS
North East IT Job Market, Processes & MethodologiesProcesses & Methodologies
141 (51.90 %)Business Intelligence
222 (27.85 %)ERP
320 (25.32 %)Project Management
416 (20.25 %)SOA
514 (17.72 %)EAI
610 (12.66 %)Supply Chain Management
77 (8.861 %)E-business
86 (7.595 %)Data Modelling
86 (7.595 %)PRINCE2
86 (7.595 %)OOA/OOD
86 (7.595 %)OO
86 (7.595 %)Supplier Management
94 (5.063 %)User Acceptance Testing
94 (5.063 %)Change Management
103 (3.797 %)Business Analysis
103 (3.797 %)Problem Management
112 (2.532 %)Requirements Analysis
112 (2.532 %)Workflow
112 (2.532 %)Regression Testing
121 (1.266 %)E-Commerce
North East IT Job Market, Programming LanguagesProgramming Languages
123 (29.11 %)Java
221 (26.58 %)SQL
314 (17.72 %)C
314 (17.72 %)C#
411 (13.92 %)RPG
56 (7.595 %)C++
56 (7.595 %)JavaScript
56 (7.595 %)VC++
64 (5.063 %)PL/SQL
73 (3.797 %)Shell Script
81 (1.266 %)VB.NET
North East IT Job Market, QualificationsQualifications
17 (8.861 %)Degree
25 (6.329 %)Microsoft Certification
32 (2.532 %)MCSE
41 (1.266 %)OCP
41 (1.266 %)OCA
41 (1.266 %)Oracle Certification
41 (1.266 %)PRINCE2 Certification
North East IT Job Market, Quality Assurance & ComplianceQuality Assurance & Compliance
11 (1.266 %)QA
North East IT Job Market, System SoftwareSystem Software
13 (3.797 %)Active Directory
13 (3.797 %)Oracle RMAN
13 (3.797 %)Oracle RAC
21 (1.266 %)AquaLogic
North East IT Job Market, VendorsVendors
127 (34.18 %)Oracle
216 (20.25 %)Siebel
315 (18.99 %)Microsoft
413 (16.46 %)Cognos
58 (10.13 %)MicroStrategy
65 (6.329 %)Cisco
65 (6.329 %)IBM
65 (6.329 %)Nortel
65 (6.329 %)Avaya
74 (5.063 %)SAP
81 (1.266 %)Chordiant
81 (1.266 %)BEA