The table below looks at the statistics for CRM skills in IT jobs advertised for the North East region. Included is a guide to the salaries offered in IT jobs that have cited CRM over the 3 months to 27 September 2016 with a comparison to the same period over the previous 2 years.

3 months to
27 Sep 2016
Same period 2015 Same period 2014
Customer Relationship Management (CRM)
Rank 56 68 36
Rank change year-on-year
+12 -32
Permanent jobs citing CRM 22 16 44
As % of all permanent IT jobs located in the North East 3.06% 2.12% 5.39%
As % of the Processes & Methodologies category 3.57% 2.41% 6.37%
Number of salaries quoted 22 13 36
Median salary £39,750 £32,500 £34,750
Median salary % change year-on-year
+22.30% -6.47%
90% offered a salary of more than £27,800 £30,000 £30,000
10% offered a salary of more than £64,500 £50,000 £65,000
UK excluding London median salary £45,000 £43,500 £42,500
% change year-on-year
+3.44% +2.35%
CRM
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the North East region.

Processes & Methodologies Category
North East
Permanent IT job ads with a match in the
Processes & Methodologies category
616 664 691
As % of all permanent IT jobs located in the North East 85.79% 87.95% 84.58%
Number of salaries quoted 535 562 514
Median salary £40,000 £40,000 £37,500
Median salary % change year-on-year
- +6.66%
90% offered a salary of more than £29,000 £30,000 £25,000
10% offered a salary of more than £60,000 £65,000 £55,000
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

CRM
Jobs Demand Trend in the North East

The demand trend of job ads across the North East region citing CRM as a proportion of all IT jobs with a match in the Processes & Methodologies category.

CRM Jobs Demand Trend in the North East

CRM
Salary Trend in the North East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing CRM across the North East region.

CRM Salary Trend in the North East

CRM
Salary Histogram in the North East

This chart provides a salary histogram for IT jobs citing CRM across the North East region over the 3 months to 27 September 2016.

CRM Salary Histogram in the North East

CRM
Job Locations in the North East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing CRM within the North East region over the 3 months to 27 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Tyne and Wear +9 16 £36,250 -19.44% 4
Durham +10 4 £61,250 +104.16% 1
Northumberland - 1 £40,000 -
CRM
England

CRM
Top 30 Related IT Skills in the North East

For the 6 months to 27 September 2016, IT jobs citing CRM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the North East region with a requirement for CRM.

1 27 (54.00%) ITIL
2 23 (46.00%) Microsoft
2 23 (46.00%) Agile Software Development
3 18 (36.00%) SQL
3 18 (36.00%) Windows
4 17 (34.00%) Project Management
4 17 (34.00%) Dynamics CRM
5 16 (32.00%) SAP
5 16 (32.00%) Windows Server 2012
5 16 (32.00%) Windows Server
6 15 (30.00%) .NET
7 14 (28.00%) ASP.NET
7 14 (28.00%) IIS
7 14 (28.00%) Stakeholder Management
7 14 (28.00%) SAP CRM
8 13 (26.00%) MVC
8 13 (26.00%) SQL Server Integration Services
8 13 (26.00%) SQL Server Reporting Services
8 13 (26.00%) SQL Server
8 13 (26.00%) MS Excel
8 13 (26.00%) Business Intelligence
9 12 (24.00%) C#
9 12 (24.00%) HTML
9 12 (24.00%) CSS
9 12 (24.00%) Web Services
10 11 (22.00%) ASP.NET MVC
10 11 (22.00%) Continuous Integration
10 11 (22.00%) SQL Server Analysis Services
10 11 (22.00%) SQL Server 2008
10 11 (22.00%) SQL Server 2012

CRM
Top Related IT Skills in the North East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 14 (28.00%) IIS
2 10 (20.00%) BizTalk Server
3 7 (14.00%) SharePoint
4 6 (12.00%) Exchange Server 2007
4 6 (12.00%) Exchange Server 2013
4 6 (12.00%) MS Exchange
4 6 (12.00%) Skype for Business
5 1 (2.00%) Confluence
5 1 (2.00%) SharePoint 2010
Applications
1 13 (26.00%) MS Excel
2 1 (2.00%) MS Office
Business Applications
1 17 (34.00%) Dynamics CRM
2 14 (28.00%) SAP CRM
3 4 (8.00%) SAP IS-U
4 1 (2.00%) Dynamics AX
4 1 (2.00%) Line 500
4 1 (2.00%) Sage 1000
4 1 (2.00%) SAP GRC
Cloud Services
1 6 (12.00%) Office 365
2 1 (2.00%) SuccessFactors
Communications & Networking
1 6 (12.00%) Skype
1 6 (12.00%) TCP/IP
Database & Business Intelligence
1 13 (26.00%) SQL Server
1 13 (26.00%) SQL Server Integration Services
1 13 (26.00%) SQL Server Reporting Services
2 11 (22.00%) SQL Server 2008
2 11 (22.00%) SQL Server 2012
2 11 (22.00%) SQL Server Analysis Services
3 4 (8.00%) SAP BW
4 3 (6.00%) Data Warehouse
5 2 (4.00%) SAP HANA
6 1 (2.00%) Data Mart
6 1 (2.00%) SAP BI
6 1 (2.00%) SQL Server 2014
Development Applications
1 10 (20.00%) Team Foundation Server
2 8 (16.00%) CruiseControl
2 8 (16.00%) Visual Studio
3 1 (2.00%) CocoaPods
3 1 (2.00%) Git (software)
3 1 (2.00%) JIRA
General
1 10 (20.00%) Telecoms
2 5 (10.00%) Finance
3 3 (6.00%) Advertising
4 1 (2.00%) Back Office
4 1 (2.00%) Law
4 1 (2.00%) Marketing
Job Titles
1 18 (36.00%) Developer
2 17 (34.00%) Consultant
3 13 (26.00%) .NET Developer
4 12 (24.00%) .NET Software Developer
4 12 (24.00%) Software Developer
5 10 (20.00%) SAP Consultant
6 9 (18.00%) C# .NET Developer
6 9 (18.00%) C# Developer
6 9 (18.00%) CRM Consultant
6 9 (18.00%) SAP CRM Consultant
7 8 (16.00%) .NET Software Engineer
7 8 (16.00%) C# Software Developer
7 8 (16.00%) C# Software Engineer
7 8 (16.00%) Developer/Software Engineer
7 8 (16.00%) Software Engineer
8 6 (12.00%) Functional Consultant
8 6 (12.00%) SAP CRM Functional Consultant
8 6 (12.00%) SAP Functional Consultant
8 6 (12.00%) Senior Consultant
9 5 (10.00%) Senior IT Consultant
Libraries, Frameworks & Software Standards
1 15 (30.00%) .NET
2 14 (28.00%) ASP.NET
3 12 (24.00%) CSS
3 12 (24.00%) HTML
3 12 (24.00%) Web Services
4 11 (22.00%) ASP.NET MVC
4 11 (22.00%) XML
5 10 (20.00%) .NET Framework
6 9 (18.00%) CSS3
6 9 (18.00%) HTML5
6 9 (18.00%) jQuery
6 9 (18.00%) KnockoutJS
6 9 (18.00%) LINQ
7 8 (16.00%) ASP.NET Web Forms
8 2 (4.00%) Ajax
8 2 (4.00%) CSLA
8 2 (4.00%) WinForms
9 1 (2.00%) RESTful
9 1 (2.00%) SAP Basis
9 1 (2.00%) SAP PI
Miscellaneous
1 11 (22.00%) Analytical Skills
2 6 (12.00%) Driving Licence
3 1 (2.00%) Data Protection Act
3 1 (2.00%) Enterprise Software
3 1 (2.00%) Mobile App
3 1 (2.00%) NHS
Operating Systems
1 18 (36.00%) Windows
2 16 (32.00%) Windows Server
2 16 (32.00%) Windows Server 2012
3 10 (20.00%) Windows Server 2008
4 7 (14.00%) Linux
5 6 (12.00%) Windows Server 2003
6 1 (2.00%) Android
6 1 (2.00%) Apple iOS
6 1 (2.00%) OS/400
6 1 (2.00%) Windows 7
6 1 (2.00%) Windows Phone
Processes & Methodologies
1 27 (54.00%) ITIL
2 23 (46.00%) Agile Software Development
3 17 (34.00%) Project Management
4 14 (28.00%) Stakeholder Management
5 13 (26.00%) Business Intelligence
5 13 (26.00%) MVC
6 11 (22.00%) Business Analysis
6 11 (22.00%) Continuous Integration
6 11 (22.00%) Scrum
7 10 (20.00%) Automated Testing
7 10 (20.00%) Conflict Management
7 10 (20.00%) Continuous Improvement
7 10 (20.00%) OO
8 9 (18.00%) Business Process Mapping
8 9 (18.00%) TDD
9 8 (16.00%) Change Management
9 8 (16.00%) Process Management
10 7 (14.00%) Software Engineering
11 6 (12.00%) Demand Management
11 6 (12.00%) Service Management
Programming Languages
1 18 (36.00%) SQL
2 12 (24.00%) C#
3 10 (20.00%) ABAP
3 10 (20.00%) JavaScript
4 8 (16.00%) T-SQL
5 2 (4.00%) VB.NET
6 1 (2.00%) Apple Swift
6 1 (2.00%) Java
6 1 (2.00%) Objective-C
6 1 (2.00%) X++
Qualifications
1 8 (16.00%) Degree
2 2 (4.00%) Microsoft Certification
3 1 (2.00%) PRINCE2 Certification
3 1 (2.00%) SAP Certification
Quality Assurance & Compliance
1 7 (14.00%) QA
2 1 (2.00%) Data Quality
2 1 (2.00%) ISO/IEC 27001
2 1 (2.00%) Sarbanes-Oxley
System Software
1 7 (14.00%) Active Directory
2 6 (12.00%) VMware ESX
2 6 (12.00%) VMware Infrastructure
2 6 (12.00%) vSphere
Systems Management
1 6 (12.00%) Nagios
1 6 (12.00%) SCCM
2 3 (6.00%) SCOM
Vendors
1 23 (46.00%) Microsoft
2 16 (32.00%) SAP
3 6 (12.00%) Cisco
3 6 (12.00%) Citrix
3 6 (12.00%) Juniper
3 6 (12.00%) Veeam
3 6 (12.00%) VMware
4 3 (6.00%) Salesforce.com
5 1 (2.00%) Atlassian
5 1 (2.00%) JD Edwards
5 1 (2.00%) Sage
Tyne and Wear
Nigel Frank International Ltd
Salary: £35000 - £36000 per annum + NEG
Posted: 6 days ago
Newcastle Upon Tyne, Tyne and Wear
Oscar
Salary: £35000 - £50000 per annum + Benefits Incl Relocation
Posted: 5 days ago
Newcastle-under-Lyme
Adria Solutions Ltd
Salary: £30000 - £40000 per annum + Benefits
Posted: 21 days ago
North East England
Cognitive Group Ltd
Salary: £450 - £500 per day
Posted: 26 days ago