The table below looks at the statistics for Incident Management skills in IT contracts advertised for the Scotland region. Included is a guide to the average contractor rates offered in IT contracts that have cited Incident Management over the 3 months to 21 August 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
21 Aug 2014
Same period 2013 Same period 2012
Incident Management
Rank 107 101 92
Rank change year-on-year
-6 -9
Contract jobs citing Incident Management 23 10 19
As % of all contract IT jobs located in Scotland 0.82% 0.41% 0.73%
As % of the Processes & Methodologies category 1.08% 0.58% 1.10%
Number of daily rates quoted 5 6 6
Average daily rate
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of your Daily Rate
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£200 £208 £238
Average daily rate % change year-on-year
-3.73% -12.61%
90% offered a daily rate of more than £185 £108 £171
10% offered a daily rate of more than £240 £520 £318
UK excluding London average daily rate £315 £308 £320
% change year-on-year
+2.43% -3.90%
Number of hourly rates quoted 2 0 2
Average hourly rate £88.75 - £17.00
90% offered a hourly rate of more than £27.75 - £16.60
10% offered a hourly rate of more than £149.75 - £17.40
UK excluding London average hourly rate £16.50 £16.25 £14.50
% change year-on-year
+1.53% +12.06%
Incident Management
UK

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Scotland region.

Processes & Methodologies Category
Scotland
Contract IT job ads with a match in the
Processes & Methodologies category
2129 1717 1720
As % of all contract IT jobs located in Scotland 76.23% 69.88% 65.72%
Number of daily rates quoted 1085 871 815
Average daily rate £375 £375 £350
Average daily rate % change year-on-year
- +7.14%
90% offered a daily rate of more than £258 £250 £250
10% offered a daily rate of more than £500 £500 £475
UK excluding London average daily rate £375 £370 £363
% change year-on-year
+1.35% +2.06%
Number of hourly rates quoted 28 37 67
Average hourly rate £21.50 £29.00 £17.50
Average hourly rate % change year-on-year
-25.86% +65.71%
90% offered a hourly rate of more than £11.78 £9.25 £9.50
10% offered a hourly rate of more than £165.00 £35.30 £42.00
UK excluding London average hourly rate £25.00 £30.00 £31.00
% change year-on-year
-16.66% -3.22%

Incident Management
Jobs Demand Trend in Scotland

This chart provides a 3-month moving total of IT contractor jobs citing Incident Management across the Scotland region as a proportion of the total demand within the Processes & Methodologies category.

Incident Management Jobs Demand Trend in Scotland

Incident Management
Daily Rate Trend in Scotland

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Incident Management across the Scotland region.

Incident Management Daily Rate Trend in Scotland

Incident Management
Hourly Rate Trend in Scotland

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Incident Management across the Scotland region.

Incident Management Hourly Rate Trend in Scotland

Incident Management
Hourly Rate Histogram in Scotland

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Incident Management across the Scotland region over the 3 months to 21 August 2014.

Incident Management Hourly Rate Histogram in Scotland

Incident Management
Contract Job Locations in Scotland

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Incident Management within the Scotland region over the 3 months to 21 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Glasgow 0 8 £185 - 2
Edinburgh -12 8 - - 3
Aberdeen +1 2 £250 +131.48% 1
Stirling - 1 £225 -
West Lothian - - - -
Incident Management
UK

Incident Management
Top 30 Related IT Skills in Scotland

For the 6 months to 21 August 2014, IT contractor jobs across the Scotland region citing Incident Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Incident Management.

1 13 (40.63%) ITIL
2 12 (37.50%) Change Management
2 12 (37.50%) Finance
3 8 (25.00%) Windows
3 8 (25.00%) Service Management
3 8 (25.00%) Banking
4 6 (18.75%) Microsoft
4 6 (18.75%) QA
5 5 (15.63%) MS Office
5 5 (15.63%) Solaris
5 5 (15.63%) MS Exchange
5 5 (15.63%) Active Directory
5 5 (15.63%) Release Management
5 5 (15.63%) Windows 7
6 4 (12.50%) UNIX
6 4 (12.50%) AIX
6 4 (12.50%) HPUX
6 4 (12.50%) SharePoint
6 4 (12.50%) Microsoft Certification
6 4 (12.50%) Remedy
6 4 (12.50%) Service Delivery
6 4 (12.50%) ITSM
6 4 (12.50%) Problem Management
6 4 (12.50%) Remedy ITSM
6 4 (12.50%) Change Control
7 3 (9.38%) Windows XP
7 3 (9.38%) DHCP
7 3 (9.38%) DNS
7 3 (9.38%) IBM
7 3 (9.38%) Citrix

Incident Management
Top Related IT Skills in Scotland by Category

For the 6 months to 21 August 2014, IT contractor jobs across the Scotland region citing Incident Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Incident Management. Up to 20 skills are shown per category.

Application Platforms
1 5 (15.63%) MS Exchange
2 4 (12.50%) SharePoint
3 3 (9.38%) Exchange Server 2007
3 3 (9.38%) TWiki
4 2 (6.25%) IBM Notes
5 1 (3.13%) IIS
5 1 (3.13%) WebSphere
Applications
1 5 (15.63%) MS Office
2 2 (6.25%) MS Excel
3 1 (3.13%) MS PowerPoint
Business Applications
1 4 (12.50%) Remedy ITSM
2 2 (6.25%) assyst
Communications & Networking
1 3 (9.38%) DNS
1 3 (9.38%) DHCP
2 1 (3.13%) TCP/IP
2 1 (3.13%) SAN
2 1 (3.13%) Intranet
2 1 (3.13%) Firewall
Database & Business Intelligence
1 2 (6.25%) SQL Server
2 1 (3.13%) MS Access
Development Applications
1 3 (9.38%) JIRA
2 1 (3.13%) Introscope
General
1 12 (37.50%) Finance
2 8 (25.00%) Banking
3 1 (3.13%) Investment Banking
3 1 (3.13%) Front Office
Job Titles
1 10 (31.25%) Analyst
2 5 (15.63%) Support Analyst
2 5 (15.63%) Administrator
2 5 (15.63%) Incident Manager
3 4 (12.50%) UNIX Administrator
3 4 (12.50%) Project Manager
3 4 (12.50%) Service Desk Analyst
3 4 (12.50%) Service Analyst
4 3 (9.38%) Change Manager
5 2 (6.25%) Technical Support Analyst
5 2 (6.25%) Service Manager
5 2 (6.25%) 2nd Line Support
5 2 (6.25%) Technical Support
5 2 (6.25%) Technical Analyst
5 2 (6.25%) Operations Analyst
5 2 (6.25%) Major Incident Manager
6 1 (3.13%) Applications Project Manager
6 1 (3.13%) Service Desk Team Leader
6 1 (3.13%) 2nd Line Support Analyst
6 1 (3.13%) Test Leader
Libraries, Frameworks & Software Standards
1 1 (3.13%) HTML
1 1 (3.13%) .NET
1 1 (3.13%) Middleware
1 1 (3.13%) Java EE
1 1 (3.13%) ASP.NET Web Forms
Miscellaneous
1 2 (6.25%) Mainframe
1 2 (6.25%) AS400
1 2 (6.25%) iSeries
2 1 (3.13%) Blackberry
2 1 (3.13%) CLARiiON
Operating Systems
1 8 (25.00%) Windows
2 5 (15.63%) Solaris
2 5 (15.63%) Windows 7
3 4 (12.50%) UNIX
3 4 (12.50%) AIX
3 4 (12.50%) HPUX
4 3 (9.38%) Windows XP
4 3 (9.38%) Windows Server 2003
4 3 (9.38%) Windows Server 2008
5 1 (3.13%) MVS
5 1 (3.13%) Linux
Processes & Methodologies
1 13 (40.63%) ITIL
2 12 (37.50%) Change Management
3 8 (25.00%) Service Management
4 5 (15.63%) Release Management
5 4 (12.50%) Service Delivery
5 4 (12.50%) ITSM
5 4 (12.50%) Change Control
5 4 (12.50%) Problem Management
6 3 (9.38%) Performance Management
7 2 (6.25%) Time Management
7 2 (6.25%) Project Management
7 2 (6.25%) Knowledge Management
7 2 (6.25%) Migration
7 2 (6.25%) Stakeholder Management
8 1 (3.13%) Risk Assessment
8 1 (3.13%) Information Security
8 1 (3.13%) SOA
8 1 (3.13%) Disaster Recovery
8 1 (3.13%) SIEM
8 1 (3.13%) Cyber Security
Programming Languages
1 2 (6.25%) Perl
1 2 (6.25%) JCL
2 1 (3.13%) PowerShell
2 1 (3.13%) C
2 1 (3.13%) Java
2 1 (3.13%) JavaScript
2 1 (3.13%) PHP
2 1 (3.13%) SQL
2 1 (3.13%) Python
2 1 (3.13%) REXX
Qualifications
1 4 (12.50%) Microsoft Certification
2 2 (6.25%) ITIL Foundation Certificate
3 1 (3.13%) MCSE
3 1 (3.13%) ISEB
3 1 (3.13%) Citrix Certification
3 1 (3.13%) PMP
3 1 (3.13%) GIAC
3 1 (3.13%) GCIH
3 1 (3.13%) VMware Certified Professional (VCP)
3 1 (3.13%) ACSA
3 1 (3.13%) MCDST
3 1 (3.13%) ISTQB
3 1 (3.13%) SC Cleared
3 1 (3.13%) Security Cleared
Quality Assurance & Compliance
1 6 (18.75%) QA
2 2 (6.25%) SLA
System Software
1 5 (15.63%) Active Directory
2 1 (3.13%) VMware Infrastructure
2 1 (3.13%) EMC RecoverPoint
2 1 (3.13%) vSphere
2 1 (3.13%) VMware ESXi
Systems Management
1 1 (3.13%) Tivoli
1 1 (3.13%) CA Wily
Vendors
1 6 (18.75%) Microsoft
2 4 (12.50%) Remedy
3 3 (9.38%) IBM
3 3 (9.38%) Symantec
3 3 (9.38%) Citrix
4 2 (6.25%) Avaya
4 2 (6.25%) CA
4 2 (6.25%) Lotus
5 1 (3.13%) EMC
5 1 (3.13%) VMware
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