The first table below looks at the demand for Incident Management skills in IT contracts advertised for the Glasgow region. Included is a guide to the average contractor rates offered in IT contracts that have cited Incident Management over the 3 months to 17 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Glasgow region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
17 May 2013
Same period 2012 Same period 2011
Incident Management
Rank 74 47 58
Rank change year-on-year
-27 +11
Contract jobs citing Incident Management 6 13 5
As % of all contract IT jobs located in Glasgow 0.637% 1.684% 0.714%
As % of the Processes & Methodologies category 0.936% 2.481% 1.050%
Number of daily rates quoted 2 3 2
Average daily rate £363 £235 £208
Average daily rate % change year-on-year
+54.25% +13.25%
UK excluding London average daily rate £275 £328 £300
% change year-on-year
-16.03% +9.16%
Number of hourly rates quoted 0 8 1
Average hourly rate - £26.00 £7.37
Average hourly rate % change year-on-year
- +252.78%
UK excluding London average hourly rate £13.88 £16.00 £15.00
% change year-on-year
-13.28% +6.66%
All Processes & Methodologies
Glasgow
Contract IT job ads with a match in the
Processes & Methodologies category
641 524 476
As % of all contract IT jobs located in Glasgow 68.05% 67.88% 68.00%
Number of daily rates quoted 339 285 285
Average daily rate £338 £350 £350
Average daily rate % change year-on-year
-3.57% -
90% offered a daily rate of more than £260 £236 £300
10% offered a daily rate of more than £450 £450 £499
UK excluding London average daily rate £363 £365 £375
% change year-on-year
-0.68% -2.66%
Number of hourly rates quoted 5 22 14
Average hourly rate £9.25 £25.00 £40.00
Average hourly rate % change year-on-year
-63.00% -37.50%
UK excluding London average hourly rate £31.60 £25.00 £30.00
% change year-on-year
+26.40% -16.66%
Incident Management
Scotland

Incident Management
Jobs Demand Trend

This chart provides a 3-month moving total of IT contractor jobs citing Incident Management across the Glasgow region as a proportion of the total demand within the Processes & Methodologies category.

Glasgow Incident Management Jobs Demand Trend

Incident Management
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Incident Management across the Glasgow region.

Glasgow Incident Management Daily Rate Trend

Incident Management
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Incident Management across the Glasgow region.

Glasgow Incident Management Hourly Rate Trend

Incident Management
Top 30 Related IT Skills

For the 6 months to 17 May 2013, IT contractor jobs across the Glasgow region citing Incident Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Incident Management.

1 7 (77.78%) Windows
1 7 (77.78%) Windows XP
2 6 (66.67%) ITIL
2 6 (66.67%) Active Directory
3 5 (55.56%) Microsoft Certification
3 5 (55.56%) Microsoft
4 4 (44.44%) Finance
5 3 (33.33%) VMware
5 3 (33.33%) MCDST
5 3 (33.33%) Exchange Server 2007
5 3 (33.33%) SCCM
5 3 (33.33%) Windows Server 2008
5 3 (33.33%) MS Exchange
5 3 (33.33%) DHCP
5 3 (33.33%) DNS
5 3 (33.33%) Cisco
5 3 (33.33%) IBM
5 3 (33.33%) Windows Server 2003
5 3 (33.33%) Symantec
5 3 (33.33%) McAfee
5 3 (33.33%) SAN
6 2 (22.22%) Project Management
6 2 (22.22%) Lotus Notes
6 2 (22.22%) MCSE
6 2 (22.22%) MS Excel
6 2 (22.22%) MS Office
6 2 (22.22%) MCP
6 2 (22.22%) ITIL Certification
6 2 (22.22%) German Language
6 2 (22.22%) Lotus

Incident Management
Top Related IT Skills by Category

For the 6 months to 17 May 2013, IT contractor jobs across the Glasgow region citing Incident Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Incident Management. Up to 20 skills are shown per category.

Application Platforms
1 3 (33.33%) MS Exchange
1 3 (33.33%) Exchange Server 2007
2 2 (22.22%) Lotus Notes
Applications
1 2 (22.22%) MS Office
1 2 (22.22%) MS Excel
Communications & Networking
1 3 (33.33%) DHCP
1 3 (33.33%) DNS
1 3 (33.33%) SAN
General
1 4 (44.44%) Finance
2 2 (22.22%) German Language
3 1 (11.11%) Dutch Language
Job Titles
1 2 (22.22%) Server Engineer
1 2 (22.22%) Analyst
1 2 (22.22%) 3rd Line Support
2 1 (11.11%) Service Analyst
2 1 (11.11%) Service Desk Analyst
2 1 (11.11%) Project Manager
2 1 (11.11%) Server Support
2 1 (11.11%) Support Analyst
2 1 (11.11%) 1st Line Support
2 1 (11.11%) Support Engineer
2 1 (11.11%) Wintel Support
2 1 (11.11%) Incident Manager
2 1 (11.11%) ITIL Manager
2 1 (11.11%) Major Incident Manager
2 1 (11.11%) Wintel Engineer
2 1 (11.11%) 3rd Line Support Engineer
2 1 (11.11%) 1st Line Support Analyst
2 1 (11.11%) VMware Engineer
2 1 (11.11%) Wintel Server Engineer
2 1 (11.11%) ITIL Project Manager
Miscellaneous
1 1 (11.11%) PDA
Operating Systems
1 7 (77.78%) Windows
1 7 (77.78%) Windows XP
2 3 (33.33%) Windows Server 2003
2 3 (33.33%) Windows Server 2008
Processes & Methodologies
1 6 (66.67%) ITIL
2 2 (22.22%) Project Management
3 1 (11.11%) Problem Management
3 1 (11.11%) OpenUP
Qualifications
1 5 (55.56%) Microsoft Certification
2 3 (33.33%) MCDST
3 2 (22.22%) ITIL Certification
3 2 (22.22%) MCP
3 2 (22.22%) MCSE
System Software
1 6 (66.67%) Active Directory
2 1 (11.11%) VMware Server
2 1 (11.11%) VMware Infrastructure
Systems Management
1 3 (33.33%) SCCM
Vendors
1 5 (55.56%) Microsoft
2 3 (33.33%) Cisco
2 3 (33.33%) IBM
2 3 (33.33%) Symantec
2 3 (33.33%) McAfee
2 3 (33.33%) VMware
3 2 (22.22%) Lotus
4 1 (11.11%) Intel
4 1 (11.11%) NetApp
Glasgow, Scotland
To provide Windows XP, MS Office, Lotus Notes and industry specific software support and basic user administration as required in order support the user-base... Microsoft Office 2007...
RSG-PLC
Posted: 14 May 2013
Glasgow, Lanarkshire
To provide Windows XP, MS Office, Lotus Notes and industry specific software support and basic user administration as required in order support the user-base... In-depth knowledge...
Sanderson
Posted: 13 May 2013