The table below looks at the statistics for the IT Support role in IT contracts advertised for the Scotland region. Included is a guide to the average contractor rates offered in IT contracts that have cited IT Support in their job title over the 3 months to 28 August 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
28 Aug 2015
Same period 2014 Same period 2013
IT Support
Rank 129 125 97
Rank change year-on-year
-4 -28
Contract jobs requiring an IT Support 7 6 16
As % of all contract IT jobs located in Scotland 0.21% 0.22% 0.65%
As % of the Job Titles category 0.23% 0.24% 0.70%
Number of daily rates quoted 4 0 10
Average daily rate
Keep up to 90%
of your Daily Rate
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£145 - £158
90% offered a daily rate of more than £116 - £113
10% offered a daily rate of more than £168 - £231
UK excluding London average daily rate £164 £180 £150
% change year-on-year
-9.02% +20.00%
Number of hourly rates quoted 2 4 2
Average hourly rate £15.00 £14.00 £16.25
Average hourly rate % change year-on-year
+7.14% -13.84%
90% offered a hourly rate of more than £14.20 £10.95 £14.85
10% offered a hourly rate of more than £15.80 £17.05 £17.65
UK excluding London average hourly rate £13.23 £13.50 £13.00
% change year-on-year
-2.03% +3.84%
IT Support
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Scotland region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Scotland
Contract IT job ads with a match in the
Job Titles category
3041 2529 2296
As % of all contract IT jobs located in Scotland 92.71% 92.33% 93.75%
Number of daily rates quoted 1577 1282 1111
Average daily rate £365 £375 £350
Average daily rate % change year-on-year
-2.66% +7.14%
90% offered a daily rate of more than £260 £225 £200
10% offered a daily rate of more than £475 £500 £475
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 63 47 83
Average hourly rate £21.00 £17.50 £14.25
Average hourly rate % change year-on-year
+20.00% +22.80%
90% offered a hourly rate of more than £9.50 £11.05 £9.00
10% offered a hourly rate of more than £55.00 £46.50 £32.50
UK excluding London average hourly rate £17.00 £16.50 £17.00
% change year-on-year
+3.03% -2.94%

IT Support
Jobs Demand Trend in Scotland

This chart provides a 3-month moving total of IT contractor jobs citing IT Support in the job title across the Scotland region as a proportion of the total demand within the Job Titles category.

IT Support Jobs Demand Trend in Scotland

IT Support
Daily Rate Trend in Scotland

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing IT Support across the Scotland region.

IT Support Daily Rate Trend in Scotland

IT Support
Hourly Rate Trend in Scotland

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing IT Support across the Scotland region.

IT Support Hourly Rate Trend in Scotland

IT Support
Contract Job Locations in Scotland

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing IT Support within the Scotland region over the 3 months to 28 August 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Aberdeen - 3 £140 -
Edinburgh -13 2 £163 - 2
Highlands +5 1 - -
Glasgow +2 1 £105 - 1
IT Support
UK

IT Support
Top 30 Related IT Skills in Scotland

For the 6 months to 28 August 2015, IT contractor jobs across the Scotland region that cited IT Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with IT Support in their job title.

1 18 (85.71%) Active Directory
2 15 (71.43%) Windows
2 15 (71.43%) Windows 7
3 14 (66.67%) MS Exchange
4 11 (52.38%) Microsoft
5 9 (42.86%) MS Office
6 7 (33.33%) Windows Server 2008
6 7 (33.33%) Windows Server 2003
7 6 (28.57%) SCCM
7 6 (28.57%) Exchange Server 2007
8 5 (23.81%) Exchange Server 2010
8 5 (23.81%) MS Excel
8 5 (23.81%) SLA
9 4 (19.05%) Cisco
9 4 (19.05%) DNS
9 4 (19.05%) VoIP
9 4 (19.05%) DHCP
9 4 (19.05%) SharePoint
9 4 (19.05%) Windows XP
9 4 (19.05%) ITIL
9 4 (19.05%) Office 365
9 4 (19.05%) Windows 8
9 4 (19.05%) Blackberry Enterprise Server
10 3 (14.29%) Lync
10 3 (14.29%) Blackberry
10 3 (14.29%) Service Management
10 3 (14.29%) CommVault
10 3 (14.29%) Citrix
10 3 (14.29%) Broadband
10 3 (14.29%) TCP/IP

IT Support
Top Related IT Skills in Scotland by Category

For the 6 months to 28 August 2015, IT contractor jobs across the Scotland region that cited IT Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with IT Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 14 (66.67%) MS Exchange
2 6 (28.57%) Exchange Server 2007
3 5 (23.81%) Exchange Server 2010
4 4 (19.05%) SharePoint
4 4 (19.05%) Blackberry Enterprise Server
5 3 (14.29%) Lync
5 3 (14.29%) Exchange Server 2013
6 2 (9.52%) Lotus Domino
7 1 (4.76%) Exchange Server 2003
7 1 (4.76%) SharePoint Server
7 1 (4.76%) SharePoint 2013
Applications
1 9 (42.86%) MS Office
2 5 (23.81%) MS Excel
Business Applications
1 1 (4.76%) assyst
Cloud Services
1 4 (19.05%) Office 365
Communications & Networking
1 4 (19.05%) VoIP
1 4 (19.05%) DHCP
1 4 (19.05%) DNS
2 3 (14.29%) TCP/IP
2 3 (14.29%) VPN
2 3 (14.29%) Broadband
3 1 (4.76%) Firewall
3 1 (4.76%) Wi-Fi
3 1 (4.76%) Wireless
3 1 (4.76%) IP Telephony
3 1 (4.76%) Cisco IOS
General
1 1 (4.76%) Banking
1 1 (4.76%) French Language
Libraries, Frameworks & Software Standards
1 2 (9.52%) Application Packaging
Miscellaneous
1 3 (14.29%) Blackberry
2 2 (9.52%) Fat Client
2 2 (9.52%) Analytical Skills
2 2 (9.52%) Data Centre
2 2 (9.52%) Thin Client
3 1 (4.76%) Mathematics
3 1 (4.76%) Computer Science
Operating Systems
1 15 (71.43%) Windows
1 15 (71.43%) Windows 7
2 7 (33.33%) Windows Server 2008
2 7 (33.33%) Windows Server 2003
3 4 (19.05%) Windows XP
3 4 (19.05%) Windows 8
4 2 (9.52%) Windows Server 2012
5 1 (4.76%) Android
Processes & Methodologies
1 4 (19.05%) ITIL
2 3 (14.29%) Service Management
3 2 (9.52%) Service Delivery
4 1 (4.76%) ITSM
4 1 (4.76%) Performance Management
4 1 (4.76%) Network Architecture
4 1 (4.76%) Performance Monitoring
4 1 (4.76%) Kalman Filter
Programming Languages
1 1 (4.76%) SQL
Qualifications
1 1 (4.76%) MCP
1 1 (4.76%) ITIL Certification
1 1 (4.76%) Degree
Quality Assurance & Compliance
1 5 (23.81%) SLA
System Software
1 18 (85.71%) Active Directory
2 2 (9.52%) Citrix Presentation Server
2 2 (9.52%) XenApp
3 1 (4.76%) BitLocker
3 1 (4.76%) Hyper-V
Systems Management
1 6 (28.57%) SCCM
2 1 (4.76%) ARCserve
Vendors
1 11 (52.38%) Microsoft
2 4 (19.05%) Cisco
3 3 (14.29%) Citrix
3 3 (14.29%) CommVault
4 2 (9.52%) Lotus
4 2 (9.52%) HP
5 1 (4.76%) VMware