The table below looks at the statistics for Incident Management skills in IT contracts advertised for the South East region. Included is a guide to the average contractor rates offered in IT contracts that have cited Incident Management over the 3 months to 24 December 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
24 Dec 2014
Same period 2013 Same period 2012
Incident Management
Rank 136 108 131
Rank change year-on-year
-28 +23
Contract jobs citing Incident Management 133 129 109
As % of all contract IT jobs located in the South East 1.35% 1.51% 1.32%
As % of the Processes & Methodologies category 1.85% 2.12% 1.89%
Number of daily rates quoted 42 56 32
Average daily rate
Keep up to 90%
of your Daily Rate
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£310 £325 £308
Average daily rate % change year-on-year
-4.61% +5.69%
90% offered a daily rate of more than £143 £179 £201
10% offered a daily rate of more than £475 £530 £380
UK excluding London average daily rate £310 £313 £300
% change year-on-year
-0.80% +4.16%
Number of hourly rates quoted 18 4 21
Average hourly rate £11.50 £15.00 £13.50
Average hourly rate % change year-on-year
-23.33% +11.11%
90% offered a hourly rate of more than £11.00 £14.30 £11.35
10% offered a hourly rate of more than £27.83 £25.50 £38.50
UK excluding London average hourly rate £15.00 £16.50 £13.00
% change year-on-year
-9.09% +26.92%
Incident Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the South East region.

Processes & Methodologies Category
South East
Contract IT job ads with a match in the
Processes & Methodologies category
7191 6084 5762
As % of all contract IT jobs located in the South East 73.11% 71.29% 69.81%
Number of daily rates quoted 4096 3269 2871
Average daily rate £388 £375 £375
Average daily rate % change year-on-year
+3.33% -
90% offered a daily rate of more than £263 £250 £250
10% offered a daily rate of more than £525 £525 £500
UK excluding London average daily rate £388 £370 £365
% change year-on-year
+4.72% +1.36%
Number of hourly rates quoted 250 229 355
Average hourly rate £21.58 £21.00 £25.00
Average hourly rate % change year-on-year
+2.76% -16.00%
90% offered a hourly rate of more than £11.00 £12.00 £12.00
10% offered a hourly rate of more than £46.75 £45.00 £42.50
UK excluding London average hourly rate £25.00 £27.00 £30.00
% change year-on-year
-7.40% -10.00%

Incident Management
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of IT contractor jobs citing Incident Management across the South East region as a proportion of the total demand within the Processes & Methodologies category.

Incident Management Jobs Demand Trend in the South East

Incident Management
Daily Rate Trend in the South East

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Incident Management across the South East region.

Incident Management Daily Rate Trend in the South East

Incident Management
Daily Rate Histogram in the South East

This chart provides a histogram of daily rates quoted in contract IT jobs citing Incident Management across the South East region over the 3 months to 24 December 2014.

Incident Management Daily Rate Histogram in the South East

Incident Management
Hourly Rate Trend in the South East

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Incident Management across the South East region.

Incident Management Hourly Rate Trend in the South East

Incident Management
Hourly Rate Histogram in the South East

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Incident Management across the South East region over the 3 months to 24 December 2014.

Incident Management Hourly Rate Histogram in the South East

Incident Management
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Incident Management within the South East region over the 3 months to 24 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Buckinghamshire +5 44 £325 +8.33% 5
Surrey +11 34 £170 -32.00% 6
Berkshire -24 25 £400 +14.20% 10
Hampshire -23 21 £347 -0.72% 1
West Sussex -1 6 £300 -29.41% 1
Kent -1 2 £450 +28.57%
Oxfordshire - - - -
East Sussex - - - -
Incident Management
England

Incident Management
Top 30 Related IT Skills in the South East

For the 6 months to 24 December 2014, IT contractor jobs across the South East region citing Incident Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Incident Management.

1 120 (43.80%) ITIL
2 95 (34.67%) Windows
3 85 (31.02%) Security Cleared
4 74 (27.01%) Microsoft
5 59 (21.53%) SC Cleared
6 54 (19.71%) SLA
7 51 (18.61%) Active Directory
8 50 (18.25%) MS Excel
9 45 (16.42%) Service Management
10 40 (14.60%) Firewall
10 40 (14.60%) HP
11 36 (13.14%) Telecoms
12 35 (12.77%) Problem Management
13 34 (12.41%) Change Management
13 34 (12.41%) Finance
14 32 (11.68%) Cisco
15 31 (11.31%) DV Cleared
16 30 (10.95%) Cisco Certification
16 30 (10.95%) TCP/IP
16 30 (10.95%) Service Delivery
17 29 (10.58%) MS Office
17 29 (10.58%) Remedy
18 28 (10.22%) MS Exchange
19 26 (9.49%) Windows 7
20 25 (9.12%) Analytical Skills
20 25 (9.12%) UNIX
21 24 (8.76%) Windows Server 2008
22 23 (8.39%) Microsoft Certification
22 23 (8.39%) VMware
22 23 (8.39%) Management Information System

Incident Management
Top Related IT Skills in the South East by Category

For the 6 months to 24 December 2014, IT contractor jobs across the South East region citing Incident Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Incident Management. Up to 20 skills are shown per category.

Application Platforms
1 28 (10.22%) MS Exchange
2 18 (6.57%) Exchange Server 2010
3 16 (5.84%) IIS
4 14 (5.11%) SharePoint
5 8 (2.92%) Exchange Server 2007
6 7 (2.55%) Lync
6 7 (2.55%) Blackberry Enterprise Server
7 6 (2.19%) Exchange Server 2003
8 5 (1.82%) CMS
8 5 (1.82%) Live Communications Server
8 5 (1.82%) WebLogic
9 4 (1.46%) Oracle 10gAS
10 2 (0.73%) IBM Notes
11 1 (0.36%) CICS
11 1 (0.36%) Confluence
Applications
1 50 (18.25%) MS Excel
2 29 (10.58%) MS Office
3 9 (3.28%) MS Visio
4 3 (1.09%) MS Project
5 2 (0.73%) MS PowerPoint
5 2 (0.73%) Spreadsheet
Business Applications
1 5 (1.82%) Oracle EBS
1 5 (1.82%) Oracle Applications
1 5 (1.82%) Remedy ITSM
1 5 (1.82%) Oracle EBS R12
2 1 (0.36%) Oracle Financials
2 1 (0.36%) Remedy AR System
Cloud Services
1 1 (0.36%) SaaS
1 1 (0.36%) Office 365
Communications & Networking
1 40 (14.60%) Firewall
2 30 (10.95%) TCP/IP
3 21 (7.66%) SAN
4 19 (6.93%) LAN
4 19 (6.93%) WAN
5 17 (6.20%) Network Security
6 15 (5.47%) Internet
7 14 (5.11%) DNS
8 11 (4.01%) DHCP
8 11 (4.01%) OSPF
9 10 (3.65%) Cisco ASA
10 7 (2.55%) Wireless
10 7 (2.55%) BGP
10 7 (2.55%) MPLS
11 6 (2.19%) TACACS
11 6 (2.19%) FTP
12 5 (1.82%) Ethernet
12 5 (1.82%) Intrusion Detection
12 5 (1.82%) HSRP
13 4 (1.46%) SSH
Database & Business Intelligence
1 8 (2.92%) Crystal Reports
2 4 (1.46%) Oracle Discoverer
2 4 (1.46%) Oracle Database
2 4 (1.46%) SQL Server
3 2 (0.73%) Oracle Database 11g
4 1 (0.36%) SQLite
4 1 (0.36%) RavenDB
4 1 (0.36%) DataStax
Development Applications
1 1 (0.36%) JIRA
1 1 (0.36%) TeamCity
1 1 (0.36%) Git (software)
1 1 (0.36%) Bitbucket
1 1 (0.36%) eggPlant
1 1 (0.36%) Octopus Deploy
General
1 36 (13.14%) Telecoms
2 34 (12.41%) Finance
3 10 (3.65%) Back Office
4 8 (2.92%) Military
5 6 (2.19%) Banking
6 5 (1.82%) Retail
6 5 (1.82%) Legal
7 4 (1.46%) Manufacturing
7 4 (1.46%) Publishing
8 3 (1.09%) Aerospace
8 3 (1.09%) Marketing
9 1 (0.36%) German Language
9 1 (0.36%) Private Banking
Job Titles
1 94 (34.31%) Analyst
2 27 (9.85%) Service Analyst
3 25 (9.12%) Service Desk Analyst
3 25 (9.12%) Incident Manager
4 22 (8.03%) Support Engineer
5 17 (6.20%) Administrator
6 16 (5.84%) Consultant
7 15 (5.47%) Security Analyst
8 14 (5.11%) Support Analyst
9 12 (4.38%) Network Engineer
10 10 (3.65%) Desktop Support
10 10 (3.65%) Infrastructure Engineer
10 10 (3.65%) IT Security Analyst
11 9 (3.28%) IP Engineer
12 8 (2.92%) Service Desk Engineer
12 8 (2.92%) Linux Support
12 8 (2.92%) Systems Administrator
12 8 (2.92%) 1st Line Support
12 8 (2.92%) Applications Support
13 7 (2.55%) Change Manager
Libraries, Frameworks & Software Standards
1 4 (1.46%) Middleware
1 4 (1.46%) Oracle Fusion
2 2 (0.73%) XML
3 1 (0.36%) MSMQ
3 1 (0.36%) SAML
3 1 (0.36%) ASP.NET Web Forms
3 1 (0.36%) Ajax
3 1 (0.36%) Software Packaging
3 1 (0.36%) jQuery
3 1 (0.36%) HTML
3 1 (0.36%) .NET
3 1 (0.36%) CSS
3 1 (0.36%) Web Services
Miscellaneous
1 25 (9.12%) Analytical Skills
2 23 (8.39%) Management Information System
3 17 (6.20%) Computer Science
4 12 (4.38%) Blackberry
5 7 (2.55%) Enterprise Software
6 6 (2.19%) Clustering
7 5 (1.82%) Statistics
7 5 (1.82%) Open Source
7 5 (1.82%) Video Conferencing
8 4 (1.46%) Mathematics
9 3 (1.09%) PKI
9 3 (1.09%) Client/Server
9 3 (1.09%) Thin Client
9 3 (1.09%) Fat Client
9 3 (1.09%) Smart Meter
9 3 (1.09%) Mobile App
10 2 (0.73%) iPad
10 2 (0.73%) RMADS
10 2 (0.73%) iPhone
10 2 (0.73%) iSeries
Operating Systems
1 95 (34.67%) Windows
2 26 (9.49%) Windows 7
3 25 (9.12%) UNIX
4 24 (8.76%) Windows Server 2008
5 21 (7.66%) Linux
6 18 (6.57%) Windows XP
7 17 (6.20%) Windows Server 2003
8 7 (2.55%) Red Hat Enterprise Linux
8 7 (2.55%) Windows Server 2012
9 5 (1.82%) HPUX
10 2 (0.73%) Solaris
10 2 (0.73%) AIX
10 2 (0.73%) Windows NT
11 1 (0.36%) Mac OS X
11 1 (0.36%) Windows 8
11 1 (0.36%) Mac OS
11 1 (0.36%) Android
Processes & Methodologies
1 120 (43.80%) ITIL
2 45 (16.42%) Service Management
3 35 (12.77%) Problem Management
4 34 (12.41%) Change Management
5 30 (10.95%) Service Delivery
6 22 (8.03%) Configuration Management
7 19 (6.93%) Root Cause Analysis
8 18 (6.57%) Migration
8 18 (6.57%) Information Security
9 14 (5.11%) Disaster Recovery
9 14 (5.11%) Time Management
10 13 (4.74%) ITSM
10 13 (4.74%) Capacity Management
11 12 (4.38%) Mentoring
11 12 (4.38%) Stakeholder Management
12 11 (4.01%) Penetration Testing
12 11 (4.01%) Coaching
12 11 (4.01%) ITIL V3
13 10 (3.65%) Continuous Improvement
14 8 (2.92%) Change Control
Programming Languages
1 17 (6.20%) SQL
2 12 (4.38%) PowerShell
3 9 (3.28%) C
4 7 (2.55%) VB
5 5 (1.82%) Shell Script
5 5 (1.82%) PL/SQL
6 4 (1.46%) VBScript
7 3 (1.09%) Perl
7 3 (1.09%) Korn
7 3 (1.09%) Bourne shell
8 2 (0.73%) ActionScript
8 2 (0.73%) ActionScript 2.0
9 1 (0.36%) VB.NET
9 1 (0.36%) C#
9 1 (0.36%) Java
9 1 (0.36%) JavaScript
Qualifications
1 85 (31.02%) Security Cleared
2 59 (21.53%) SC Cleared
3 31 (11.31%) DV Cleared
4 30 (10.95%) Cisco Certification
5 23 (8.39%) Microsoft Certification
6 21 (7.66%) CCNA
7 20 (7.30%) CCNP
7 20 (7.30%) Degree
8 17 (6.20%) MCSE
9 15 (5.47%) ITIL Certification
10 13 (4.74%) CISSP
11 11 (4.01%) MCP
12 8 (2.92%) HNC
12 8 (2.92%) CEH
13 7 (2.55%) CCSA
14 6 (2.19%) CCSE
15 5 (1.82%) CISM
15 5 (1.82%) HND
16 3 (1.09%) CCIP
16 3 (1.09%) CISA
Quality Assurance & Compliance
1 54 (19.71%) SLA
2 7 (2.55%) BS15000
3 6 (2.19%) QA
4 5 (1.82%) ISO/IEC 27001
5 1 (0.36%) Sarbanes-Oxley
5 1 (0.36%) JSP 440
5 1 (0.36%) ISO/IEC 20000
System Software
1 51 (18.61%) Active Directory
2 13 (4.74%) VMware Infrastructure
3 6 (2.19%) Hyper-V
4 5 (1.82%) Oracle RAC
4 5 (1.82%) Oracle RMAN
4 5 (1.82%) Nmap
5 4 (1.46%) VMware ESXi
5 4 (1.46%) vSphere
6 3 (1.09%) NFS
6 3 (1.09%) VMware ESX
7 2 (0.73%) VMware Workstation
7 2 (0.73%) Snort
7 2 (0.73%) Forefront TMG
7 2 (0.73%) UAG
8 1 (0.36%) VMware Server
8 1 (0.36%) NLBS
8 1 (0.36%) ProxySG
Systems Management
1 16 (5.84%) SCOM
2 13 (4.74%) Nessus
3 12 (4.38%) SCCM
3 12 (4.38%) SCSM
4 9 (3.28%) NetBackup
5 8 (2.92%) SCOrch
6 7 (2.55%) Nagios
7 6 (2.19%) SolarWinds Orion
7 6 (2.19%) HP Quality Center
8 5 (1.82%) Backup Exec
8 5 (1.82%) MOM
9 4 (1.46%) Oracle Enterprise Manager
9 4 (1.46%) BMC PATROL
10 3 (1.09%) OVSD
10 3 (1.09%) Tivoli
10 3 (1.09%) Tivoli Endpoint Manager
11 2 (0.73%) Control-M
11 2 (0.73%) OpenView Configuration Management
12 1 (0.36%) Unicenter
12 1 (0.36%) ARCserve
Vendors
1 74 (27.01%) Microsoft
2 40 (14.60%) HP
3 32 (11.68%) Cisco
4 29 (10.58%) Remedy
5 23 (8.39%) VMware
6 20 (7.30%) Citrix
7 17 (6.20%) Juniper
8 16 (5.84%) McAfee
9 13 (4.74%) F5
10 12 (4.38%) Avaya
11 10 (3.65%) IBM
11 10 (3.65%) SolarWinds
11 10 (3.65%) Altiris
12 8 (2.92%) Genesys
12 8 (2.92%) BMC
12 8 (2.92%) Red Hat
13 7 (2.55%) CheckPoint
13 7 (2.55%) Blue Coat
13 7 (2.55%) Computacenter
13 7 (2.55%) Qualys
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Lorien Resourcing
Rate: market rates
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