The table below looks at the statistics for Incident Management skills in IT contracts advertised for the South East region. Included is a guide to the contractor rates offered in IT contracts that have cited Incident Management over the 3 months to 25 July 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
25 Jul 2016
Same period 2015 Same period 2014
Incident Management
Rank 153 112 145
Rank change year-on-year
-41 +33
Contract jobs citing Incident Management 118 171 109
As % of all contract IT jobs located in the South East 1.33% 1.79% 1.20%
As % of the Processes & Methodologies category 1.64% 2.24% 1.57%
Number of daily rates quoted 65 73 57
Median daily rate £275 £380 £320
Median daily rate % change year-on-year
-27.63% +18.75%
90% offered a daily rate of more than £185 £252 £202
10% offered a daily rate of more than £455 £491 £396
UK excluding London median daily rate £280 £325 £315
% change year-on-year
-13.84% +3.17%
Number of hourly rates quoted 1 17 9
Median hourly rate £12.50 £15.00 £16.50
Median hourly rate % change year-on-year
-16.66% -9.09%
UK excluding London median hourly rate £17.50 £16.16 £17.00
% change year-on-year
+8.29% -4.94%
Incident Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the South East region.

Processes & Methodologies Category
South East
Contract IT job ads with a match in the
Processes & Methodologies category
7215 7650 6941
As % of all contract IT jobs located in the South East 81.31% 79.98% 76.72%
Number of daily rates quoted 4362 4548 3824
Median daily rate £415 £400 £375
Median daily rate % change year-on-year
+3.75% +6.66%
90% offered a daily rate of more than £290 £275 £240
10% offered a daily rate of more than £528 £505 £500
UK excluding London median daily rate £400 £388 £375
% change year-on-year
+3.22% +3.33%
Number of hourly rates quoted 263 246 251
Median hourly rate £39.50 £24.00 £25.00
Median hourly rate % change year-on-year
+64.58% -4.00%
90% offered a hourly rate of more than £12.50 £12.82 £13.00
10% offered a hourly rate of more than £59.31 £50.00 £55.00
UK excluding London median hourly rate £30.00 £30.50 £26.98
% change year-on-year
-1.63% +13.06%

Incident Management
Jobs Demand Trend in the South East

The demand trend of contract jobs across the South East region citing Incident Management as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Incident Management Jobs Demand Trend in the South East

Incident Management
Daily Rate Trend in the South East

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Incident Management across the South East region.

Incident Management Daily Rate Trend in the South East

Incident Management
Daily Rate Histogram in the South East

This chart provides a histogram of daily rates quoted in contract IT jobs citing Incident Management across the South East region over the 3 months to 25 July 2016.

Incident Management Daily Rate Histogram in the South East

Incident Management
Hourly Rate Trend in the South East

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Incident Management across the South East region.

Incident Management Hourly Rate Trend in the South East

Incident Management
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Incident Management within the South East region over the 3 months to 25 July 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Berkshire -14 50 £275 -20.28% 6
Hampshire -1 23 £413 +22.22% 9
Buckinghamshire -1 18 £200 -48.38% 3
Surrey -9 17 £268 -40.55% 1
Oxfordshire +7 5 £250 -48.71% 2
West Sussex -3 4 £198 -47.33%
Kent +5 2 £260 -18.11%
Middlesex - 1 £550 -
Incident Management
England

Incident Management
Top 30 Related IT Skills in the South East

For the 6 months to 25 July 2016, IT contractor jobs citing Incident Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the South East region with a requirement for Incident Management.

1 131 (43.96%) ITIL
2 90 (30.20%) Windows
3 82 (27.52%) Change Management
4 75 (25.17%) SLA
5 67 (22.48%) Problem Management
6 66 (22.15%) VMware
7 64 (21.48%) SQL
8 53 (17.79%) Linux
9 49 (16.44%) Microsoft
10 47 (15.77%) DNS
11 45 (15.10%) Service Management
12 37 (12.42%) Finance
13 36 (12.08%) Management Information System
13 36 (12.08%) Telecoms
14 35 (11.74%) Windows Server 2008
15 33 (11.07%) Data Centre
16 32 (10.74%) Security Cleared
16 32 (10.74%) Windows 7
16 32 (10.74%) Active Directory
16 32 (10.74%) Java
17 31 (10.40%) LDAP
18 30 (10.07%) Solaris
19 28 (9.40%) Cisco
20 26 (8.72%) Ticket Management
21 25 (8.39%) Windows Server
21 25 (8.39%) ITIL Certification
22 24 (8.05%) MS Office
22 24 (8.05%) Performance Monitoring
23 23 (7.72%) TCP/IP
23 23 (7.72%) PCI DSS

Incident Management
Top Related IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 11 (3.69%) SharePoint
2 7 (2.35%) MS Exchange
2 7 (2.35%) Tomcat
3 6 (2.01%) IBM Notes
4 5 (1.68%) CMS
5 4 (1.34%) IIS
6 3 (1.01%) Apache
6 3 (1.01%) Exchange Server 2010
6 3 (1.01%) Exchange Server 2013
6 3 (1.01%) JBoss
6 3 (1.01%) Skype for Business
7 2 (0.67%) OpenStack
8 1 (0.34%) SharePoint 2013
8 1 (0.34%) WebLogic
Applications
1 24 (8.05%) MS Office
2 20 (6.71%) MS Excel
3 5 (1.68%) Acrobat
4 3 (1.01%) MS PowerPoint
5 2 (0.67%) MS Project
5 2 (0.67%) MS Visio
6 1 (0.34%) InfoPath
Business Applications
1 2 (0.67%) Temenos T24
2 1 (0.34%) Remedy ITSM
2 1 (0.34%) SAP Oil and Gas
Cloud Services
1 8 (2.68%) Amazon AWS
1 8 (2.68%) Microsoft Azure
2 5 (1.68%) SaaS
3 4 (1.34%) Office 365
4 1 (0.34%) Cloud Computing
4 1 (0.34%) IaaS
4 1 (0.34%) PaaS
Communications & Networking
1 47 (15.77%) DNS
2 31 (10.40%) LDAP
3 23 (7.72%) TCP/IP
4 21 (7.05%) Firewall
5 19 (6.38%) DHCP
6 18 (6.04%) Internet
7 15 (5.03%) Intrusion Detection
7 15 (5.03%) VPN
8 12 (4.03%) SSL
8 12 (4.03%) WAN
9 11 (3.69%) LAN
10 9 (3.02%) MPLS
11 8 (2.68%) Ethernet
11 8 (2.68%) Skype
11 8 (2.68%) SNMP
12 7 (2.35%) ATM
13 6 (2.01%) HTTP
14 5 (1.68%) ADSL
15 4 (1.34%) SMTP
15 4 (1.34%) Unified Communications
Database & Business Intelligence
1 19 (6.38%) SQL Server
2 15 (5.03%) DB2
3 8 (2.68%) PostgreSQL
4 7 (2.35%) SQL Server 2008
5 5 (1.68%) SQL Server 2012
6 4 (1.34%) SAP BI
7 3 (1.01%) Oracle Database
8 2 (0.67%) Informix
8 2 (0.67%) MS Access
8 2 (0.67%) MySQL
9 1 (0.34%) Data Warehouse
9 1 (0.34%) Oracle Reports
9 1 (0.34%) Power BI
9 1 (0.34%) PowerPivot
9 1 (0.34%) SQL Server Analysis Services
9 1 (0.34%) SQL Server Integration Services
9 1 (0.34%) SQL Server Reporting Services
Development Applications
1 2 (0.67%) eggPlant
1 2 (0.67%) HP UFT
1 2 (0.67%) Selenium
2 1 (0.34%) AdminStudio
2 1 (0.34%) SoapUI
General
1 37 (12.42%) Finance
2 36 (12.08%) Telecoms
3 20 (6.71%) Front Office
4 12 (4.03%) Billing
5 7 (2.35%) Retail
6 3 (1.01%) Banking
6 3 (1.01%) Pharmaceutical
7 2 (0.67%) Automotive
7 2 (0.67%) Back Office
7 2 (0.67%) German Language
7 2 (0.67%) Law
8 1 (0.34%) Electronics
8 1 (0.34%) Financial Institution
8 1 (0.34%) Legal
8 1 (0.34%) Mandarin Language
8 1 (0.34%) Manufacturing
8 1 (0.34%) Marketing
Job Titles
1 65 (21.81%) Analyst
2 47 (15.77%) Support Engineer
3 45 (15.10%) Incident Manager
4 28 (9.40%) Administrator
4 28 (9.40%) Service Analyst
5 27 (9.06%) Service Desk Analyst
6 24 (8.05%) 3rd Line Engineer
7 23 (7.72%) 3rd Line Support
8 22 (7.38%) 3rd Line Support Engineer
8 22 (7.38%) Support Analyst
9 21 (7.05%) Solaris Engineer
9 21 (7.05%) VMware Engineer
10 18 (6.04%) Solaris Administrator
10 18 (6.04%) Solaris Support Engineer
10 18 (6.04%) VMWare Administrator
10 18 (6.04%) VMware Support Engineer
11 17 (5.70%) Infrastructure Engineer
12 16 (5.37%) Linux Specialist
12 16 (5.37%) Project Manager
13 15 (5.03%) Linux Engineer
Libraries, Frameworks & Software Standards
1 4 (1.34%) ActiveMQ
1 4 (1.34%) JDBC
1 4 (1.34%) LAPP Stack
1 4 (1.34%) Spring
1 4 (1.34%) Web Services
2 3 (1.01%) 802.1X
2 3 (1.01%) JSP
3 2 (0.67%) Middleware
3 2 (0.67%) XML
4 1 (0.34%) .NET
4 1 (0.34%) .NET Framework
4 1 (0.34%) Ajax
4 1 (0.34%) ASP.NET
4 1 (0.34%) HTML
4 1 (0.34%) J2EE
4 1 (0.34%) ODBC
4 1 (0.34%) REST
4 1 (0.34%) SAML
4 1 (0.34%) SOAP
4 1 (0.34%) XML Messaging
Miscellaneous
1 36 (12.08%) Management Information System
2 33 (11.07%) Data Centre
3 16 (5.37%) Analytical Skills
4 15 (5.03%) AS400
4 15 (5.03%) iSeries
5 8 (2.68%) Cryptography
5 8 (2.68%) Driving Licence
5 8 (2.68%) Enterprise Software
6 5 (1.68%) iPad
6 5 (1.68%) User Experience
7 4 (1.34%) Data Protection Act
7 4 (1.34%) Security Operations Centre
7 4 (1.34%) Smart Meter
7 4 (1.34%) Statistics
7 4 (1.34%) VCE vBlock
8 3 (1.01%) Cyberthreat
9 2 (0.67%) Blackberry
9 2 (0.67%) Computer Science
9 2 (0.67%) Mobile Banking
9 2 (0.67%) PKI
Operating Systems
1 90 (30.20%) Windows
2 53 (17.79%) Linux
3 35 (11.74%) Windows Server 2008
4 32 (10.74%) Windows 7
5 30 (10.07%) Solaris
6 25 (8.39%) Windows Server
7 23 (7.72%) Windows Server 2012
8 21 (7.05%) Unix
9 17 (5.70%) Windows Server 2003
10 14 (4.70%) Red Hat Enterprise Linux
11 9 (3.02%) Windows XP
12 5 (1.68%) Windows 10
12 5 (1.68%) Windows 2000
13 4 (1.34%) Windows 8
13 4 (1.34%) Windows NT
14 2 (0.67%) AIX
14 2 (0.67%) Windows Phone
15 1 (0.34%) NetWare
15 1 (0.34%) Windows 2000 Server
15 1 (0.34%) Windows Vista
Processes & Methodologies
1 131 (43.96%) ITIL
2 82 (27.52%) Change Management
3 67 (22.48%) Problem Management
4 45 (15.10%) Service Management
5 26 (8.72%) Ticket Management
6 24 (8.05%) Performance Monitoring
7 22 (7.38%) Information Security
7 22 (7.38%) Project Management
8 21 (7.05%) Service Delivery
9 17 (5.70%) Disaster Recovery
10 15 (5.03%) Patch Management
11 14 (4.70%) DevOps
12 13 (4.36%) Business Continuity
12 13 (4.36%) Fault Management
12 13 (4.36%) ITIL V3
12 13 (4.36%) Risk Management
12 13 (4.36%) SIEM
13 12 (4.03%) Agile Software Development
13 12 (4.03%) CRM
14 11 (3.69%) Risk Assessment
Programming Languages
1 64 (21.48%) SQL
2 32 (10.74%) Java
3 14 (4.70%) Perl
4 10 (3.36%) Bash Shell
5 8 (2.68%) PowerShell
6 5 (1.68%) C
6 5 (1.68%) T-SQL
7 4 (1.34%) Python
8 2 (0.67%) Shell Script
9 1 (0.34%) AWK
9 1 (0.34%) C#
9 1 (0.34%) C++
9 1 (0.34%) JavaScript
9 1 (0.34%) PL/SQL
9 1 (0.34%) sed
9 1 (0.34%) VB
9 1 (0.34%) VBScript
Qualifications
1 32 (10.74%) Security Cleared
2 25 (8.39%) ITIL Certification
3 22 (7.38%) SC Cleared
4 18 (6.04%) CISSP
5 14 (4.70%) Degree
5 14 (4.70%) GCIH
6 12 (4.03%) Microsoft Certification
7 10 (3.36%) GCIA
8 9 (3.02%) CEH
9 8 (2.68%) CCNP
9 8 (2.68%) Cisco Certification
10 7 (2.35%) DV Cleared
11 5 (1.68%) BPSS Clearance
12 4 (1.34%) A+ Certification
12 4 (1.34%) CCNA
12 4 (1.34%) GIAC
12 4 (1.34%) MAPM
12 4 (1.34%) PRINCE2 Practitioner
13 3 (1.01%) CCIE
13 3 (1.01%) RHCSA
Quality Assurance & Compliance
1 75 (25.17%) SLA
2 23 (7.72%) PCI DSS
3 11 (3.69%) ISO/IEC 27001
4 9 (3.02%) Sarbanes-Oxley
5 6 (2.01%) Disclosure Scotland
6 4 (1.34%) HMG Security Policy Framework
6 4 (1.34%) P3O
6 4 (1.34%) RMADS
7 3 (1.01%) 21 CFR Part 11
7 3 (1.01%) QA
8 2 (0.67%) COBIT
8 2 (0.67%) COSO
8 2 (0.67%) SAS 70
9 1 (0.34%) JSP 440
System Software
1 32 (10.74%) Active Directory
2 15 (5.03%) VMware Infrastructure
3 12 (4.03%) Hyper-V
4 9 (3.02%) VMware ESX
5 5 (1.68%) Virtual Desktop
6 3 (1.01%) VMware ESXi
7 1 (0.34%) Oracle RAC
7 1 (0.34%) Sendmail
7 1 (0.34%) vCloud
Systems Management
1 13 (4.36%) NetBackup
1 13 (4.36%) Puppet
2 11 (3.69%) Tivoli
3 6 (2.01%) RSA Security Analytics
3 6 (2.01%) Tivoli Storage Manager
4 5 (1.68%) BMC Marimba
4 5 (1.68%) DameWare
4 5 (1.68%) Opscode Chef
5 3 (1.01%) Oracle ZFS
5 3 (1.01%) Red Hat Satellite
5 3 (1.01%) RSA Archer
5 3 (1.01%) SCCM
6 2 (0.67%) McAfee ePO
6 2 (0.67%) Netcool
6 2 (0.67%) OpenView Configuration Management
6 2 (0.67%) SCOM
7 1 (0.34%) Data Guard
7 1 (0.34%) Oracle RMAN
7 1 (0.34%) OVSD
7 1 (0.34%) WSUS
Vendors
1 66 (22.15%) VMware
2 49 (16.44%) Microsoft
3 28 (9.40%) Cisco
4 18 (6.04%) Remedy
5 16 (5.37%) Citrix
5 16 (5.37%) IBM
5 16 (5.37%) Oracle
6 15 (5.03%) Red Hat
7 13 (4.36%) Huawei
8 12 (4.03%) HP
8 12 (4.03%) NetApp
9 11 (3.69%) SAP
10 10 (3.36%) Intel Security
11 7 (2.35%) F5
11 7 (2.35%) Qualys
12 6 (2.01%) Adobe
12 6 (2.01%) Lotus
12 6 (2.01%) NetWitness
12 6 (2.01%) ServiceNow
13 5 (1.68%) Juniper
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