The table below looks at the statistics for Incident Management skills in IT contracts advertised for the South East region. Included is a guide to the average contractor rates offered in IT contracts that have cited Incident Management over the 3 months to 19 September 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
19 Sep 2014
Same period 2013 Same period 2012
Incident Management
Rank 116 165 121
Rank change year-on-year
+49 -44
Contract jobs citing Incident Management 133 84 138
As % of all contract IT jobs located in the South East 1.43% 0.96% 1.39%
As % of the Processes & Methodologies category 1.95% 1.34% 1.95%
Number of daily rates quoted 60 33 57
Average daily rate
Keep up to 90%
of your Daily Rate
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£300 £275 £325
Average daily rate % change year-on-year
+9.09% -15.38%
90% offered a daily rate of more than £150 £150 £200
10% offered a daily rate of more than £498 £421 £416
UK excluding London average daily rate £313 £300 £330
% change year-on-year
+4.16% -9.09%
Number of hourly rates quoted 18 6 23
Average hourly rate £14.88 £16.00 £14.50
Average hourly rate % change year-on-year
-7.03% +10.34%
90% offered a hourly rate of more than £11.70 £11.00 £10.50
10% offered a hourly rate of more than £38.05 £17.00 £16.00
UK excluding London average hourly rate £16.50 £17.00 £14.50
% change year-on-year
-2.94% +17.24%
Incident Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the South East region.

Processes & Methodologies Category
South East
Contract IT job ads with a match in the
Processes & Methodologies category
6806 6247 7090
As % of all contract IT jobs located in the South East 73.34% 71.52% 71.26%
Number of daily rates quoted 3829 3470 3387
Average daily rate £375 £375 £375
90% offered a daily rate of more than £245 £260 £245
10% offered a daily rate of more than £500 £500 £500
UK excluding London average daily rate £375 £370 £363
% change year-on-year
+1.35% +2.06%
Number of hourly rates quoted 269 251 313
Average hourly rate £21.82 £29.00 £28.00
Average hourly rate % change year-on-year
-24.75% +3.57%
90% offered a hourly rate of more than £12.00 £12.20 £11.80
10% offered a hourly rate of more than £50.00 £45.00 £45.00
UK excluding London average hourly rate £26.25 £30.00 £30.00
% change year-on-year
-12.50% -

Incident Management
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of IT contractor jobs citing Incident Management across the South East region as a proportion of the total demand within the Processes & Methodologies category.

Incident Management Jobs Demand Trend in the South East

Incident Management
Daily Rate Trend in the South East

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Incident Management across the South East region.

Incident Management Daily Rate Trend in the South East

Incident Management
Daily Rate Histogram in the South East

This chart provides a histogram of daily rates quoted in contract IT jobs citing Incident Management across the South East region over the 3 months to 19 September 2014.

Incident Management Daily Rate Histogram in the South East

Incident Management
Hourly Rate Trend in the South East

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Incident Management across the South East region.

Incident Management Hourly Rate Trend in the South East

Incident Management
Hourly Rate Histogram in the South East

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Incident Management across the South East region over the 3 months to 19 September 2014.

Incident Management Hourly Rate Histogram in the South East

Incident Management
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Incident Management within the South East region over the 3 months to 19 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Berkshire +32 35 £325 +8.33% 6
Buckinghamshire +8 31 £350 +47.36% 9
Surrey +7 25 £150 -47.59% 7
Hampshire -15 25 £300 +50.00% 10
West Sussex +10 10 £290 +45.00% 4
Kent -4 3 £325 -25.71% 4
East Sussex - 1 - -
Oxfordshire - 1 £500 -
Middlesex - - - -
Incident Management
England

Incident Management
Top 30 Related IT Skills in the South East

For the 6 months to 19 September 2014, IT contractor jobs across the South East region citing Incident Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Incident Management.

1 105 (42.00%) ITIL
2 93 (37.20%) Windows
3 62 (24.80%) Microsoft
4 56 (22.40%) Service Management
5 55 (22.00%) Security Cleared
6 54 (21.60%) Problem Management
7 47 (18.80%) Active Directory
8 43 (17.20%) SC Cleared
9 39 (15.60%) Change Management
10 38 (15.20%) SLA
11 37 (14.80%) Service Delivery
12 35 (14.00%) Finance
13 34 (13.60%) Analytical Skills
14 33 (13.20%) Firewall
14 33 (13.20%) MS Excel
15 32 (12.80%) TCP/IP
16 31 (12.40%) MS Office
17 30 (12.00%) Cisco Certification
17 30 (12.00%) Telecoms
18 29 (11.60%) Cisco
19 28 (11.20%) HP
19 28 (11.20%) CCNA
20 26 (10.40%) SAN
20 26 (10.40%) Windows 7
21 25 (10.00%) Microsoft Certification
22 23 (9.20%) Linux
23 21 (8.40%) SQL
23 21 (8.40%) DV Cleared
24 19 (7.60%) Management Information System
24 19 (7.60%) WAN

Incident Management
Top Related IT Skills in the South East by Category

For the 6 months to 19 September 2014, IT contractor jobs across the South East region citing Incident Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Incident Management. Up to 20 skills are shown per category.

Application Platforms
1 16 (6.40%) MS Exchange
2 14 (5.60%) IIS
3 12 (4.80%) SharePoint
4 9 (3.60%) Exchange Server 2010
5 8 (3.20%) Lync
6 6 (2.40%) Blackberry Enterprise Server
6 6 (2.40%) Apache
7 4 (1.60%) Liferay
7 4 (1.60%) WebSphere
7 4 (1.60%) IBM HTTP Server
7 4 (1.60%) Oracle HTTP Server
7 4 (1.60%) WebSphere Application Server
8 2 (0.80%) SharePoint 2010
8 2 (0.80%) Live Communications Server
8 2 (0.80%) Exchange Server 2003
8 2 (0.80%) Exchange Server 2007
8 2 (0.80%) CMS
8 2 (0.80%) IBM Notes
9 1 (0.40%) CICS
9 1 (0.40%) SharePoint 2013
Applications
1 33 (13.20%) MS Excel
2 31 (12.40%) MS Office
3 12 (4.80%) MS Visio
4 5 (2.00%) MS Project
5 3 (1.20%) Spreadsheet
6 2 (0.80%) MS PowerPoint
Business Applications
1 4 (1.60%) Remedy ITSM
2 1 (0.40%) SAP Oil and Gas
2 1 (0.40%) Dynamics CRM
Cloud Services
1 2 (0.80%) SaaS
2 1 (0.40%) Cloud Computing
2 1 (0.40%) Office 365
Communications & Networking
1 33 (13.20%) Firewall
2 32 (12.80%) TCP/IP
3 26 (10.40%) SAN
4 19 (7.60%) WAN
5 18 (7.20%) LAN
6 17 (6.80%) Network Security
7 14 (5.60%) Internet
8 11 (4.40%) Wireless
8 11 (4.40%) DNS
8 11 (4.40%) Cisco ASA
9 10 (4.00%) OSPF
10 9 (3.60%) Cisco IOS
11 8 (3.20%) DHCP
11 8 (3.20%) Ethernet
12 7 (2.80%) VoIP
12 7 (2.80%) VLAN
13 5 (2.00%) HTTP
13 5 (2.00%) Intrusion Detection
14 4 (1.60%) Intranet
14 4 (1.60%) HTTPS
Database & Business Intelligence
1 1 (0.40%) MySQL
1 1 (0.40%) SQL Server
Development Applications
1 4 (1.60%) Introscope
2 2 (0.80%) Subversion
2 2 (0.80%) VSS/SourceSafe
3 1 (0.40%) QuickTest Pro
General
1 35 (14.00%) Finance
2 30 (12.00%) Telecoms
3 5 (2.00%) Manufacturing
3 5 (2.00%) Marketing
3 5 (2.00%) Banking
4 4 (1.60%) Retail
4 4 (1.60%) Publishing
4 4 (1.60%) Military
4 4 (1.60%) Front Office
4 4 (1.60%) Back Office
5 3 (1.20%) Legal
6 2 (0.80%) Aerospace
6 2 (0.80%) Law
6 2 (0.80%) Financial Institution
7 1 (0.40%) Electronics
7 1 (0.40%) Games
7 1 (0.40%) Advertising
7 1 (0.40%) German Language
7 1 (0.40%) Retail Banking
Job Titles
1 79 (31.60%) Analyst
2 26 (10.40%) Service Analyst
2 26 (10.40%) Incident Manager
3 24 (9.60%) Service Desk Analyst
4 20 (8.00%) Consultant
5 13 (5.20%) Security Analyst
6 12 (4.80%) Administrator
6 12 (4.80%) Desktop Support
6 12 (4.80%) Support Engineer
7 11 (4.40%) Network Engineer
7 11 (4.40%) Release Manager
7 11 (4.40%) IT Security Analyst
8 9 (3.60%) Coordinator
8 9 (3.60%) Incident Analyst
9 8 (3.20%) Support Analyst
10 7 (2.80%) Help Desk Analyst
10 7 (2.80%) Security Consultant
10 7 (2.80%) Infrastructure Manager
11 6 (2.40%) Service Manager
11 6 (2.40%) 1st Line Support
Libraries, Frameworks & Software Standards
1 4 (1.60%) WebCenter
2 3 (1.20%) ASP.NET
2 3 (1.20%) .NET
2 3 (1.20%) ASP.NET Web Forms
3 1 (0.40%) CSS
3 1 (0.40%) SOAP
3 1 (0.40%) Web Services
3 1 (0.40%) HTML
3 1 (0.40%) Software Packaging
3 1 (0.40%) Ajax
Miscellaneous
1 34 (13.60%) Analytical Skills
2 19 (7.60%) Management Information System
3 15 (6.00%) Blackberry
4 8 (3.20%) Computer Science
5 5 (2.00%) Video Conferencing
5 5 (2.00%) Mathematics
6 4 (1.60%) Smart Meter
6 4 (1.60%) Mobile App
6 4 (1.60%) Clustering
7 3 (1.20%) Thin Client
7 3 (1.20%) Fat Client
7 3 (1.20%) CMDB
7 3 (1.20%) Statistics
7 3 (1.20%) PKI
8 2 (0.80%) Enterprise Software
8 2 (0.80%) Cryptography
8 2 (0.80%) Wiki
8 2 (0.80%) iSeries
8 2 (0.80%) RMADS
8 2 (0.80%) Handset
Operating Systems
1 93 (37.20%) Windows
2 26 (10.40%) Windows 7
3 23 (9.20%) Linux
4 19 (7.60%) UNIX
4 19 (7.60%) Windows Server 2008
5 18 (7.20%) Windows XP
6 13 (5.20%) Windows Server 2003
7 3 (1.20%) Red Hat Enterprise Linux
8 2 (0.80%) Windows 8
8 2 (0.80%) AIX
8 2 (0.80%) Solaris
8 2 (0.80%) Windows NT
9 1 (0.40%) Windows 2000
9 1 (0.40%) Windows 2000 Server
Processes & Methodologies
1 105 (42.00%) ITIL
2 56 (22.40%) Service Management
3 54 (21.60%) Problem Management
4 39 (15.60%) Change Management
5 37 (14.80%) Service Delivery
6 17 (6.80%) Root Cause Analysis
7 16 (6.40%) Release Management
7 16 (6.40%) ITSM
7 16 (6.40%) Information Security
8 15 (6.00%) Risk Management
8 15 (6.00%) Coaching
9 14 (5.60%) Stakeholder Management
10 13 (5.20%) Configuration Management
10 13 (5.20%) Capacity Management
11 12 (4.80%) Time Management
11 12 (4.80%) Project Management
12 11 (4.40%) Penetration Testing
13 10 (4.00%) Vulnerability Management
13 10 (4.00%) Network Management
14 9 (3.60%) Knowledge Management
Programming Languages
1 21 (8.40%) SQL
2 11 (4.40%) C
3 10 (4.00%) PowerShell
3 10 (4.00%) VB
4 7 (2.80%) VBScript
5 5 (2.00%) Java
6 4 (1.60%) PHP
7 3 (1.20%) Perl
7 3 (1.20%) C#
7 3 (1.20%) Korn
7 3 (1.20%) Bourne shell
8 1 (0.40%) VBA
8 1 (0.40%) JavaScript
Qualifications
1 55 (22.00%) Security Cleared
2 43 (17.20%) SC Cleared
3 30 (12.00%) Cisco Certification
4 28 (11.20%) CCNA
5 25 (10.00%) Microsoft Certification
6 21 (8.40%) DV Cleared
7 19 (7.60%) Degree
8 18 (7.20%) CCNP
9 16 (6.40%) MCSE
10 15 (6.00%) CISSP
11 12 (4.80%) MCP
12 11 (4.40%) CEH
13 9 (3.60%) ITIL Certification
14 5 (2.00%) CISM
15 4 (1.60%) MCSA
16 3 (1.20%) PMI Certification
16 3 (1.20%) CCIP
16 3 (1.20%) MCDST
17 2 (0.80%) ISTQB Foundation Certification
17 2 (0.80%) MCTS
Quality Assurance & Compliance
1 38 (15.20%) SLA
2 12 (4.80%) BS15000
3 10 (4.00%) QA
4 7 (2.80%) ISO/IEC 27001
5 5 (2.00%) PCI DSS
6 1 (0.40%) ISO/IEC 20000
6 1 (0.40%) JSP 440
System Software
1 47 (18.80%) Active Directory
2 7 (2.80%) VMware ESXi
2 7 (2.80%) Hyper-V
2 7 (2.80%) vSphere
3 6 (2.40%) VMware Infrastructure
4 3 (1.20%) NFS
4 3 (1.20%) Nmap
5 2 (0.80%) NLBS
6 1 (0.40%) ISA Server
6 1 (0.40%) Terminal Services
6 1 (0.40%) VMware ESX
6 1 (0.40%) VMware Server
6 1 (0.40%) Snort
6 1 (0.40%) ProxySG
6 1 (0.40%) UAG
6 1 (0.40%) XenApp
6 1 (0.40%) XenDesktop
Systems Management
1 17 (6.80%) SCCM
2 13 (5.20%) SCOM
2 13 (5.20%) Nessus
3 11 (4.40%) SolarWinds Orion
3 11 (4.40%) SCSM
4 9 (3.60%) BMC PATROL
5 6 (2.40%) OVSD
5 6 (2.40%) Backup Exec
6 5 (2.00%) MOM
6 5 (2.00%) NetBackup
6 5 (2.00%) HP Quality Center
7 4 (1.60%) CA Wily
8 3 (1.20%) Systems Management Server (SMS)
8 3 (1.20%) Nagios
8 3 (1.20%) Norton AntiVirus
8 3 (1.20%) SCOrch
9 2 (0.80%) Unicenter
9 2 (0.80%) Control-M
10 1 (0.40%) ARCserve
Vendors
1 62 (24.80%) Microsoft
2 29 (11.60%) Cisco
3 28 (11.20%) HP
4 16 (6.40%) Juniper
4 16 (6.40%) VMware
5 15 (6.00%) Citrix
5 15 (6.00%) SolarWinds
6 14 (5.60%) Remedy
6 14 (5.60%) McAfee
7 13 (5.20%) Avaya
7 13 (5.20%) BMC
8 12 (4.80%) Symantec
9 10 (4.00%) Qualys
10 8 (3.20%) 3PAR
10 8 (3.20%) Nortel
11 7 (2.80%) Genesys
12 6 (2.40%) Brocade
12 6 (2.40%) EMC
13 5 (2.00%) NetApp
13 5 (2.00%) Lumension
Bracknell, Berkshire
LA International
Posted: Yesterday
Surrey
Greythorn
Rate: £59 per hour
Posted: Yesterday
Milton Keynes
Claremont Consulting Limited
Rate: £11 - £13 per hour
Posted: Yesterday
Surrey
Roc Search
Posted: 2 days ago
Kent
Reed Technology - UK Posting Account
Rate: £11.35 per hour
Posted: 2 days ago
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Interquest - IQ ESM
Rate: £25 - £28 per day
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Redhill, Surrey
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Rate: Excellent Market Rates
Posted: 2 days ago
West Sussex
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Rate: Market Daily Rates
Posted: 4 days ago
West Sussex
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Rate: Market Daily Rates
Posted: 4 days ago
West Sussex
esynergy Solutions - UK
Rate: £300 - £400 per day
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Rate: Competitive plus Excellent Benefits
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Rate: £240 - £280 per day
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Rate: £200 - £250 per day + all inclusive
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