The first table below looks at the demand for Incident Management skills in IT contracts advertised for the South East region. Included is a guide to the average contractor rates offered in IT contracts that have cited Incident Management over the 3 months to 1 August 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the South East region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
1 Aug 2014
Same period 2013 Same period 2012
Incident Management
Rank 124 138 145
Rank change year-on-year
+14 +7
Contract jobs citing Incident Management 117 99 98
As % of all contract IT jobs located in the South East 1.27% 1.17% 0.99%
As % of the Processes & Methodologies category 1.75% 1.65% 1.43%
Number of daily rates quoted 61 44 32
Average daily rate
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of your Daily Rate
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£320 £250 £250
Average daily rate % change year-on-year
+28.00% -0.09%
90% offered a daily rate of more than £200 £130 £153
10% offered a daily rate of more than £415 £456 £375
UK excluding London average daily rate £315 £315 £325
% change year-on-year
- -3.07%
Number of hourly rates quoted 10 10 14
Average hourly rate £16.00 £11.75 £14.50
Average hourly rate % change year-on-year
+36.17% -18.96%
90% offered a hourly rate of more than £14.35 £11.00 £11.59
10% offered a hourly rate of more than £19.65 £17.10 £26.40
UK excluding London average hourly rate £17.50 £11.50 £16.00
% change year-on-year
+52.17% -28.12%
Processes & Methodologies Category
South East
Contract IT job ads with a match in the
Processes & Methodologies category
6696 5991 6875
As % of all contract IT jobs located in the South East 72.96% 70.82% 69.43%
Number of daily rates quoted 3666 3220 3261
Average daily rate £375 £375 £374
Average daily rate % change year-on-year
- +0.26%
90% offered a daily rate of more than £240 £250 £250
10% offered a daily rate of more than £500 £500 £500
UK excluding London average daily rate £375 £375 £363
% change year-on-year
- +3.44%
Number of hourly rates quoted 253 250 319
Average hourly rate £21.50 £27.50 £35.00
Average hourly rate % change year-on-year
-21.81% -21.42%
90% offered a hourly rate of more than £12.61 £12.50 £13.00
10% offered a hourly rate of more than £55.00 £42.50 £46.30
UK excluding London average hourly rate £25.00 £31.00 £31.00
% change year-on-year
-19.35% -
Incident Management
England

Incident Management
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of IT contractor jobs citing Incident Management across the South East region as a proportion of the total demand within the Processes & Methodologies category.

Incident Management Jobs Demand Trend in the South East

Incident Management
Daily Rate Trend in the South East

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Incident Management across the South East region.

Incident Management Daily Rate Trend in the South East

Incident Management
Daily Rate Histogram in the South East

This chart provides a histogram of daily rates quoted in contract IT jobs citing Incident Management across the South East region over the 3 months to 1 August 2014.

Incident Management Daily Rate Histogram in the South East

Incident Management
Hourly Rate Trend in the South East

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Incident Management across the South East region.

Incident Management Hourly Rate Trend in the South East

Incident Management
Hourly Rate Histogram in the South East

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Incident Management across the South East region over the 3 months to 1 August 2014.

Incident Management Hourly Rate Histogram in the South East

Incident Management
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Incident Management within the South East region over the 3 months to 1 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Berkshire -3 26 £250 +15.60% 6
Hampshire -14 23 £304 +52.00% 8
Surrey +2 22 £335 +48.88% 6
West Sussex +10 16 £305 +10.90% 3
Buckinghamshire +7 16 £350 +16.66% 2
Kent -1 7 £363 -3.26% 3
Oxfordshire -7 1 £500 +5.26%
East Sussex - 1 - -
Middlesex - - - -
Incident Management
England

Incident Management
Top 30 Related IT Skills in the South East

For the 6 months to 1 August 2014, IT contractor jobs across the South East region citing Incident Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Incident Management.

1 109 (47.81%) ITIL
2 80 (35.09%) Windows
3 56 (24.56%) Problem Management
4 53 (23.25%) Microsoft
5 45 (19.74%) SLA
6 43 (18.86%) Active Directory
7 42 (18.42%) Service Management
8 38 (16.67%) Security Cleared
9 36 (15.79%) Finance
10 35 (15.35%) Change Management
11 34 (14.91%) Firewall
11 34 (14.91%) Telecoms
11 34 (14.91%) TCP/IP
12 32 (14.04%) MS Office
13 31 (13.60%) SC Cleared
14 30 (13.16%) Service Delivery
15 29 (12.72%) SQL
16 27 (11.84%) MS Excel
16 27 (11.84%) Cisco Certification
17 26 (11.40%) Cisco
18 25 (10.96%) Microsoft Certification
19 23 (10.09%) CCNA
20 22 (9.65%) SAN
21 21 (9.21%) SCCM
22 20 (8.77%) Citrix
23 19 (8.33%) WAN
23 19 (8.33%) Linux
23 19 (8.33%) ITSM
24 18 (7.89%) IIS
24 18 (7.89%) HP

Incident Management
Top Related IT Skills in the South East by Category

For the 6 months to 1 August 2014, IT contractor jobs across the South East region citing Incident Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Incident Management. Up to 20 skills are shown per category.

Application Platforms
1 18 (7.89%) IIS
2 13 (5.70%) MS Exchange
3 6 (2.63%) Lync
3 6 (2.63%) Apache
4 5 (2.19%) SharePoint
4 5 (2.19%) Blackberry Enterprise Server
4 5 (2.19%) Exchange Server 2010
5 4 (1.75%) Liferay
5 4 (1.75%) WebSphere
5 4 (1.75%) Oracle HTTP Server
5 4 (1.75%) WebSphere Application Server
5 4 (1.75%) IBM HTTP Server
6 3 (1.32%) CMS
7 2 (0.88%) SharePoint 2010
7 2 (0.88%) Exchange Server 2003
8 1 (0.44%) Exchange Server 2007
8 1 (0.44%) SharePoint 2013
Applications
1 32 (14.04%) MS Office
2 27 (11.84%) MS Excel
3 12 (5.26%) MS Visio
4 5 (2.19%) MS Project
5 3 (1.32%) Spreadsheet
6 2 (0.88%) MS PowerPoint
Business Applications
1 5 (2.19%) Remedy ITSM
2 1 (0.44%) SAP Oil and Gas
2 1 (0.44%) Dynamics CRM
2 1 (0.44%) Dynamics AX
Cloud Services
1 2 (0.88%) SaaS
1 2 (0.88%) Cloud Computing
2 1 (0.44%) Amazon AWS
2 1 (0.44%) Google Apps
2 1 (0.44%) Office 365
Communications & Networking
1 34 (14.91%) Firewall
1 34 (14.91%) TCP/IP
2 22 (9.65%) SAN
3 19 (8.33%) WAN
4 14 (6.14%) Network Security
4 14 (6.14%) LAN
5 12 (5.26%) Wireless
5 12 (5.26%) Internet
6 11 (4.82%) DNS
7 10 (4.39%) VPN
7 10 (4.39%) VoIP
7 10 (4.39%) HTTP
8 9 (3.95%) Cisco ASA
9 8 (3.51%) OSPF
10 7 (3.07%) FTP
10 7 (3.07%) DHCP
11 6 (2.63%) Cisco IOS
11 6 (2.63%) SSL
11 6 (2.63%) LDAP
11 6 (2.63%) SMTP
Database & Business Intelligence
1 4 (1.75%) SQL Server
2 3 (1.32%) SQL Server Integration Services
2 3 (1.32%) SQL Server Reporting Services
3 1 (0.44%) MySQL
3 1 (0.44%) SQL Server Analysis Services
3 1 (0.44%) SQL Server 2012
Development Applications
1 4 (1.75%) VSS/SourceSafe
1 4 (1.75%) Introscope
1 4 (1.75%) Subversion
2 2 (0.88%) QuickTest Pro
General
1 36 (15.79%) Finance
2 34 (14.91%) Telecoms
3 7 (3.07%) Front Office
4 6 (2.63%) Marketing
4 6 (2.63%) Banking
5 5 (2.19%) Manufacturing
6 4 (1.75%) Legal
6 4 (1.75%) Back Office
6 4 (1.75%) Financial Institution
7 3 (1.32%) Military
7 3 (1.32%) Retail
8 2 (0.88%) Publishing
8 2 (0.88%) Aerospace
8 2 (0.88%) Law
9 1 (0.44%) Electronics
9 1 (0.44%) Games
9 1 (0.44%) Advertising
9 1 (0.44%) Retail Banking
9 1 (0.44%) German Language
9 1 (0.44%) Spanish Language
Job Titles
1 74 (32.46%) Analyst
2 28 (12.28%) Incident Manager
3 21 (9.21%) Service Analyst
4 18 (7.89%) Service Desk Analyst
5 15 (6.58%) Support Analyst
6 14 (6.14%) Support Engineer
6 14 (6.14%) Security Analyst
7 12 (5.26%) Consultant
8 11 (4.82%) Release Manager
8 11 (4.82%) IT Security Analyst
9 10 (4.39%) Help Desk Analyst
9 10 (4.39%) Administrator
10 8 (3.51%) Network Engineer
10 8 (3.51%) Infrastructure Manager
11 7 (3.07%) Service Manager
11 7 (3.07%) Support Manager
11 7 (3.07%) Problem Manager
11 7 (3.07%) Desktop Support
11 7 (3.07%) Coordinator
11 7 (3.07%) Incident Analyst
Libraries, Frameworks & Software Standards
1 4 (1.75%) WebCenter
2 3 (1.32%) ASP.NET
2 3 (1.32%) .NET
2 3 (1.32%) ASP.NET Web Forms
3 2 (0.88%) WinForms
4 1 (0.44%) CSS
4 1 (0.44%) SOAP
4 1 (0.44%) Web Services
4 1 (0.44%) HTML
Miscellaneous
1 16 (7.02%) Management Information System
2 9 (3.95%) Blackberry
3 6 (2.63%) Computer Science
3 6 (2.63%) Clustering
4 4 (1.75%) Video Conferencing
5 3 (1.32%) AS400
5 3 (1.32%) Statistics
5 3 (1.32%) PKI
5 3 (1.32%) Physics
5 3 (1.32%) Smart Meter
5 3 (1.32%) Mobile App
6 2 (0.88%) Machine to Machine
6 2 (0.88%) Fat Client
6 2 (0.88%) CMDB
6 2 (0.88%) Mathematics
6 2 (0.88%) PMI
6 2 (0.88%) Thin Client
6 2 (0.88%) Handset
6 2 (0.88%) Replication
6 2 (0.88%) Cryptography
Operating Systems
1 80 (35.09%) Windows
2 19 (8.33%) Linux
3 18 (7.89%) Windows 7
4 14 (6.14%) Windows Server 2008
4 14 (6.14%) UNIX
5 13 (5.70%) Windows Server 2003
6 11 (4.82%) Windows XP
7 2 (0.88%) Windows 8
7 2 (0.88%) Windows 2000 Server
7 2 (0.88%) Solaris
7 2 (0.88%) Windows 2000
8 1 (0.44%) Android
8 1 (0.44%) Windows Server 2012
Processes & Methodologies
1 109 (47.81%) ITIL
2 56 (24.56%) Problem Management
3 42 (18.42%) Service Management
4 35 (15.35%) Change Management
5 30 (13.16%) Service Delivery
6 19 (8.33%) ITSM
7 18 (7.89%) Continuous Improvement
8 16 (7.02%) Information Security
9 15 (6.58%) Root Cause Analysis
10 13 (5.70%) Project Management
10 13 (5.70%) Risk Management
10 13 (5.70%) Stakeholder Management
11 12 (5.26%) Release Management
11 12 (5.26%) Capacity Management
11 12 (5.26%) Configuration Management
12 11 (4.82%) Penetration Testing
13 10 (4.39%) Vulnerability Management
13 10 (4.39%) Change Control
14 9 (3.95%) Performance Management
15 7 (3.07%) ERP
Programming Languages
1 29 (12.72%) SQL
2 8 (3.51%) C
3 7 (3.07%) VB
4 6 (2.63%) PowerShell
5 5 (2.19%) VBScript
5 5 (2.19%) C#
6 4 (1.75%) Java
6 4 (1.75%) PHP
7 2 (0.88%) VB6
8 1 (0.44%) JavaScript
8 1 (0.44%) VBA
Qualifications
1 38 (16.67%) Security Cleared
2 31 (13.60%) SC Cleared
3 27 (11.84%) Cisco Certification
4 25 (10.96%) Microsoft Certification
5 23 (10.09%) CCNA
6 17 (7.46%) MCSE
7 16 (7.02%) ITIL Certification
8 14 (6.14%) Degree
8 14 (6.14%) CCNP
9 13 (5.70%) DV Cleared
10 11 (4.82%) CISSP
10 11 (4.82%) CEH
11 10 (4.39%) MCP
12 7 (3.07%) MCSA
13 3 (1.32%) PMI Certification
13 3 (1.32%) MCDST
14 2 (0.88%) ISTQB Foundation Certification
14 2 (0.88%) CCIP
14 2 (0.88%) ISEB
14 2 (0.88%) HNC
Quality Assurance & Compliance
1 45 (19.74%) SLA
2 8 (3.51%) PCI DSS
3 6 (2.63%) QA
3 6 (2.63%) ISO/IEC 27001
3 6 (2.63%) BS15000
4 1 (0.44%) ISO/IEC 20000
4 1 (0.44%) JSP 440
System Software
1 43 (18.86%) Active Directory
2 6 (2.63%) NLBS
3 5 (2.19%) vSphere
3 5 (2.19%) VMware Infrastructure
4 4 (1.75%) VMware ESXi
4 4 (1.75%) Hyper-V
5 3 (1.32%) Nmap
6 2 (0.88%) UAG
6 2 (0.88%) VMware ESX
7 1 (0.44%) Terminal Services
7 1 (0.44%) ISA Server
7 1 (0.44%) Snort
7 1 (0.44%) XenApp
7 1 (0.44%) XenDesktop
Systems Management
1 21 (9.21%) SCCM
2 13 (5.70%) Nessus
2 13 (5.70%) SCOM
3 8 (3.51%) SolarWinds Orion
3 8 (3.51%) BMC PATROL
4 7 (3.07%) SCSM
5 5 (2.19%) OVSD
5 5 (2.19%) HP Quality Center
6 4 (1.75%) CA Wily
7 3 (1.32%) Backup Exec
7 3 (1.32%) Systems Management Server (SMS)
7 3 (1.32%) Norton AntiVirus
8 2 (0.88%) MOM
9 1 (0.44%) DameWare
9 1 (0.44%) Unicenter
9 1 (0.44%) OpenView
9 1 (0.44%) WSUS
Vendors
1 53 (23.25%) Microsoft
2 26 (11.40%) Cisco
3 20 (8.77%) Citrix
4 18 (7.89%) HP
5 17 (7.46%) McAfee
6 14 (6.14%) Juniper
7 13 (5.70%) SolarWinds
8 12 (5.26%) BMC
9 11 (4.82%) Symantec
9 11 (4.82%) VMware
10 10 (4.39%) Qualys
10 10 (4.39%) Remedy
10 10 (4.39%) Nortel
11 9 (3.95%) Avaya
12 7 (3.07%) CheckPoint
13 6 (2.63%) SAP
14 5 (2.19%) Sun
14 5 (2.19%) ServiceNow
15 4 (1.75%) NetApp
15 4 (1.75%) Apple
Winchester, Hampshire
Connectus
Rate: £14.75 per hour
Posted: 2 days ago