The table below looks at the statistics for Incident Management skills in IT contracts advertised for the South East region. Included is a guide to the contractor rates offered in IT contracts that have cited Incident Management over the 3 months to 5 May 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
5 May 2016
Same period 2015 Same period 2014
Incident Management
Rank 125 104 151
Rank change year-on-year
-21 +47
Contract jobs citing Incident Management 173 175 109
As % of all contract IT jobs located in the South East 1.79% 1.76% 1.17%
As % of the Processes & Methodologies category 2.26% 2.26% 1.56%
Number of daily rates quoted 101 69 57
Median daily rate £350 £349 £300
Median daily rate % change year-on-year
+0.28% +16.33%
90% offered a daily rate of more than £150 £243 £106
10% offered a daily rate of more than £500 £521 £425
UK excluding London median daily rate £325 £325 £325
Number of hourly rates quoted 2 12 6
Median hourly rate £14.25 £13.00 £18.50
Median hourly rate % change year-on-year
+9.61% -29.72%
90% offered a hourly rate of more than £12.85 £9.60 £10.65
10% offered a hourly rate of more than £15.65 £14.50 £35.00
UK excluding London median hourly rate £16.50 £14.50 £17.50
% change year-on-year
+13.79% -17.14%
Incident Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the South East region.

Processes & Methodologies Category
South East
Contract IT job ads with a match in the
Processes & Methodologies category
7669 7741 6977
As % of all contract IT jobs located in the South East 79.51% 77.93% 74.96%
Number of daily rates quoted 4708 4348 3877
Median daily rate £400 £390 £375
Median daily rate % change year-on-year
+2.56% +4.00%
90% offered a daily rate of more than £281 £270 £250
10% offered a daily rate of more than £538 £525 £500
UK excluding London median daily rate £400 £388 £375
% change year-on-year
+3.22% +3.33%
Number of hourly rates quoted 256 282 277
Median hourly rate £37.00 £32.75 £27.00
Median hourly rate % change year-on-year
+12.97% +21.29%
90% offered a hourly rate of more than £12.50 £13.35 £12.50
10% offered a hourly rate of more than £48.50 £47.80 £55.00
UK excluding London median hourly rate £36.00 £30.00 £30.41
% change year-on-year
+20.00% -1.35%

Incident Management
Jobs Demand Trend in the South East

The demand trend of contract jobs across the South East region citing Incident Management as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Incident Management Jobs Demand Trend in the South East

Incident Management
Daily Rate Trend in the South East

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Incident Management across the South East region.

Incident Management Daily Rate Trend in the South East

Incident Management
Daily Rate Histogram in the South East

This chart provides a histogram of daily rates quoted in contract IT jobs citing Incident Management across the South East region over the 3 months to 5 May 2016.

Incident Management Daily Rate Histogram in the South East

Incident Management
Hourly Rate Trend in the South East

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Incident Management across the South East region.

Incident Management Hourly Rate Trend in the South East

Incident Management
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Incident Management within the South East region over the 3 months to 5 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Berkshire +46 77 £325 -16.12% 9
Surrey -21 29 £275 -15.38% 6
Buckinghamshire -12 22 £500 +53.84% 2
Hampshire -22 16 £379 +8.91% 3
Oxfordshire +22 15 £225 -50.00% 5
West Sussex -21 6 £406 -29.95%
Middlesex - 6 £488 -
Kent - 4 £399 - 1
Incident Management
England

Incident Management
Top 30 Related IT Skills in the South East

For the 6 months to 5 May 2016, IT contractor jobs citing Incident Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the South East region with a requirement for Incident Management.

1 185 (48.56%) ITIL
2 117 (30.71%) Windows
3 101 (26.51%) SLA
4 91 (23.88%) Change Management
5 90 (23.62%) Service Management
6 74 (19.42%) Linux
7 65 (17.06%) Problem Management
8 62 (16.27%) VMware
9 60 (15.75%) Finance
9 60 (15.75%) Ticket Management
10 53 (13.91%) Data Centre
11 51 (13.39%) Telecoms
12 50 (13.12%) Cisco
13 49 (12.86%) SQL
13 49 (12.86%) Windows Server 2008
14 48 (12.60%) Microsoft
14 48 (12.60%) ITIL Certification
15 46 (12.07%) Active Directory
15 46 (12.07%) CRM
16 45 (11.81%) Management Information System
17 42 (11.02%) Windows 7
18 41 (10.76%) IBM
19 40 (10.50%) TCP/IP
19 40 (10.50%) Information Security
20 39 (10.24%) Remedy
21 37 (9.71%) DNS
22 36 (9.45%) Internet
23 35 (9.19%) Project Management
23 35 (9.19%) Front Office
23 35 (9.19%) Huawei

Incident Management
Top Related IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 23 (6.04%) CMS
2 17 (4.46%) IBM Notes
3 10 (2.62%) Apache
4 9 (2.36%) JBoss
4 9 (2.36%) SharePoint
4 9 (2.36%) Tomcat
5 8 (2.10%) OpenStack
6 7 (1.84%) MS Exchange
6 7 (1.84%) WebLogic
7 6 (1.57%) nginx
8 3 (0.79%) Exchange Server 2010
8 3 (0.79%) Exchange Server 2013
8 3 (0.79%) WebSphere
9 2 (0.52%) IIS
10 1 (0.26%) Blackberry Enterprise Server
10 1 (0.26%) CICS
10 1 (0.26%) Exchange Server 2007
10 1 (0.26%) IBM HTTP Server
10 1 (0.26%) Liferay
10 1 (0.26%) Skype for Business
Applications
1 23 (6.04%) MS Office
2 17 (4.46%) MS Excel
3 15 (3.94%) Acrobat
4 5 (1.31%) MS PowerPoint
5 1 (0.26%) InfoPath
5 1 (0.26%) MS Project
5 1 (0.26%) MS Visio
5 1 (0.26%) Spreadsheet
Business Applications
1 7 (1.84%) Remedy ITSM
2 2 (0.52%) Temenos T24
3 1 (0.26%) Maximo
Cloud Services
1 13 (3.41%) Amazon AWS
2 6 (1.57%) Microsoft Azure
3 4 (1.05%) SaaS
4 2 (0.52%) Cloud Computing
5 1 (0.26%) Office 365
Communications & Networking
1 40 (10.50%) TCP/IP
2 37 (9.71%) DNS
3 36 (9.45%) Internet
4 34 (8.92%) Firewall
5 25 (6.56%) Intrusion Detection
6 24 (6.30%) VPN
7 20 (5.25%) LDAP
8 19 (4.99%) DHCP
9 17 (4.46%) SSL
10 16 (4.20%) WAN
11 15 (3.94%) MPLS
12 14 (3.67%) LAN
13 13 (3.41%) Ethernet
14 12 (3.15%) Cisco ASA
14 12 (3.15%) Cisco Nexus
15 11 (2.89%) SNMP
16 10 (2.62%) ADSL
16 10 (2.62%) HTTP
16 10 (2.62%) IPsec
16 10 (2.62%) Network Security
Database & Business Intelligence
1 32 (8.40%) DB2
2 15 (3.94%) SQL Server
3 8 (2.10%) MySQL
4 5 (1.31%) SQL Server 2008
4 5 (1.31%) SQL Server 2012
5 3 (0.79%) Oracle Database
6 2 (0.52%) Informix
6 2 (0.52%) Oracle Reports
6 2 (0.52%) SQL Server Reporting Services
7 1 (0.26%) BusinessObjects
7 1 (0.26%) Data Warehouse
7 1 (0.26%) Power BI
7 1 (0.26%) PowerPivot
7 1 (0.26%) SQL Server Analysis Services
7 1 (0.26%) SQL Server Integration Services
Development Applications
1 5 (1.31%) HP UFT
2 4 (1.05%) Selenium
3 3 (0.79%) eggPlant
3 3 (0.79%) SoapUI
3 3 (0.79%) Yeoman
4 1 (0.26%) AdminStudio
4 1 (0.26%) Introscope
General
1 60 (15.75%) Finance
2 51 (13.39%) Telecoms
3 35 (9.19%) Front Office
4 24 (6.30%) Billing
5 10 (2.62%) Banking
6 5 (1.31%) Retail
7 3 (0.79%) Spanish Language
8 2 (0.52%) Law
8 2 (0.52%) Legal
8 2 (0.52%) Retail Banking
9 1 (0.26%) Advertising
9 1 (0.26%) Back Office
9 1 (0.26%) Financial Institution
9 1 (0.26%) Manufacturing
9 1 (0.26%) Marketing
9 1 (0.26%) Pharmaceutical
Job Titles
1 91 (23.88%) Analyst
2 61 (16.01%) Incident Manager
3 49 (12.86%) Support Engineer
4 30 (7.87%) Service Analyst
5 29 (7.61%) Service Desk Engineer
6 27 (7.09%) Linux Engineer
7 26 (6.82%) Service Desk Analyst
8 23 (6.04%) Linux Operator
8 23 (6.04%) Linux Specialist
8 23 (6.04%) VMware Specialist
9 22 (5.77%) Citrix Specialist
9 22 (5.77%) Security Analyst
10 21 (5.51%) Linux Support
10 21 (5.51%) Linux Support Engineer
11 18 (4.72%) Project Manager
11 18 (4.72%) Support Analyst
12 16 (4.20%) Network Engineer
12 16 (4.20%) Telecoms Engineer
13 12 (3.15%) ICT Manager
13 12 (3.15%) Windows Engineer
Libraries, Frameworks & Software Standards
1 11 (2.89%) Web Services
2 9 (2.36%) 802.1X
3 6 (1.57%) LAMP
3 6 (1.57%) LEMP Stack
3 6 (1.57%) MCollective
3 6 (1.57%) XML
4 4 (1.05%) XML Messaging
5 3 (0.79%) JDBC
5 3 (0.79%) JSP
5 3 (0.79%) SOAP
6 1 (0.26%) .NET
6 1 (0.26%) .NET Framework
6 1 (0.26%) Ajax
6 1 (0.26%) ASP.NET
6 1 (0.26%) CGI
6 1 (0.26%) CSS
6 1 (0.26%) HTML
6 1 (0.26%) ISPF
6 1 (0.26%) J2EE
6 1 (0.26%) XSLT
Miscellaneous
1 53 (13.91%) Data Centre
2 45 (11.81%) Management Information System
3 28 (7.35%) AS400
3 28 (7.35%) iSeries
4 20 (5.25%) Analytical Skills
5 17 (4.46%) Driving Licence
6 13 (3.41%) Cryptography
7 9 (2.36%) Computer Science
8 6 (1.57%) Mainframe
8 6 (1.57%) Security Operations Centre
9 5 (1.31%) Enterprise Software
9 5 (1.31%) iPad
9 5 (1.31%) User Experience
10 4 (1.05%) Blackberry
10 4 (1.05%) Data Protection Act
10 4 (1.05%) Mobile Banking
11 3 (0.79%) Cyberthreat
12 2 (0.52%) Fat Client
12 2 (0.52%) Statistics
12 2 (0.52%) Thin Client
Operating Systems
1 117 (30.71%) Windows
2 74 (19.42%) Linux
3 49 (12.86%) Windows Server 2008
4 42 (11.02%) Windows 7
5 30 (7.87%) Unix
6 27 (7.09%) Windows Server
7 25 (6.56%) Windows Server 2012
8 16 (4.20%) Windows XP
9 11 (2.89%) Windows 8
9 11 (2.89%) Windows Server 2003
10 10 (2.62%) Solaris
11 7 (1.84%) Red Hat Enterprise Linux
12 5 (1.31%) Windows 2000
12 5 (1.31%) zOS
13 4 (1.05%) Windows 10
14 2 (0.52%) NetWare
14 2 (0.52%) Windows 2000 Server
14 2 (0.52%) Windows NT
15 1 (0.26%) AIX
15 1 (0.26%) Windows Phone
Processes & Methodologies
1 185 (48.56%) ITIL
2 91 (23.88%) Change Management
3 90 (23.62%) Service Management
4 65 (17.06%) Problem Management
5 60 (15.75%) Ticket Management
6 46 (12.07%) CRM
7 40 (10.50%) Information Security
8 35 (9.19%) Project Management
9 23 (6.04%) eTOM
10 22 (5.77%) Service Delivery
11 19 (4.99%) Change Control
12 18 (4.72%) Disaster Recovery
13 17 (4.46%) Release Management
13 17 (4.46%) SIEM
14 16 (4.20%) Risk Management
15 15 (3.94%) Security Patching
16 14 (3.67%) Business Continuity
16 14 (3.67%) Capacity Management
17 13 (3.41%) ITSM
17 13 (3.41%) Migration
Programming Languages
1 49 (12.86%) SQL
2 14 (3.67%) Perl
3 13 (3.41%) Python
4 9 (2.36%) Java
5 6 (1.57%) Shell Script
6 4 (1.05%) AWK
6 4 (1.05%) Bash Shell
6 4 (1.05%) C
6 4 (1.05%) sed
7 3 (0.79%) PowerShell
7 3 (0.79%) VB
8 2 (0.52%) COBOL
8 2 (0.52%) JavaScript
8 2 (0.52%) T-SQL
8 2 (0.52%) VB6
9 1 (0.26%) C#
9 1 (0.26%) C++
9 1 (0.26%) PL/SQL
9 1 (0.26%) VBScript
Qualifications
1 48 (12.60%) ITIL Certification
2 28 (7.35%) Security Cleared
3 22 (5.77%) Cisco Certification
4 20 (5.25%) SC Cleared
5 18 (4.72%) CCNA
5 18 (4.72%) CISSP
6 16 (4.20%) Degree
7 14 (3.67%) GCIH
8 12 (3.15%) Microsoft Certification
9 11 (2.89%) CEH
9 11 (2.89%) GCIA
10 9 (2.36%) CCNP
10 9 (2.36%) RHCSA
11 6 (1.57%) HNC
11 6 (1.57%) MCSE
12 4 (1.05%) GIAC
12 4 (1.05%) MAPM
12 4 (1.05%) PRINCE2 Practitioner
13 3 (0.79%) BPSS Clearance
13 3 (0.79%) PMI Certification
Quality Assurance & Compliance
1 101 (26.51%) SLA
2 30 (7.87%) PCI DSS
3 11 (2.89%) Sarbanes-Oxley
4 9 (2.36%) ISO/IEC 27001
5 7 (1.84%) Disclosure Scotland
6 4 (1.05%) P3O
7 3 (0.79%) HMG Security Policy Framework
7 3 (0.79%) RMADS
8 2 (0.52%) ISO 9001
8 2 (0.52%) QA
9 1 (0.26%) ISO 8583
9 1 (0.26%) JSP 440
9 1 (0.26%) TickIT
System Software
1 46 (12.07%) Active Directory
2 17 (4.46%) VMware Infrastructure
3 10 (2.62%) Hyper-V
4 7 (1.84%) VMware ESX
5 6 (1.57%) qmail
5 6 (1.57%) Squid
6 4 (1.05%) XenApp
7 3 (0.79%) RACF
7 3 (0.79%) VMware ESXi
8 2 (0.52%) VMware Workstation
8 2 (0.52%) XenServer
9 1 (0.26%) Oracle RAC
Systems Management
1 26 (6.82%) Tivoli
2 15 (3.94%) DameWare
3 12 (3.15%) Puppet
4 11 (2.89%) NetBackup
5 10 (2.62%) Nagios
6 9 (2.36%) RSA Security Analytics
7 7 (1.84%) Tivoli Storage Manager
8 6 (1.57%) Cacti
8 6 (1.57%) collectd
8 6 (1.57%) Ganglia
8 6 (1.57%) Graphite
8 6 (1.57%) logstash
8 6 (1.57%) ZABBIX
9 5 (1.31%) BMC Marimba
10 4 (1.05%) HP Quality Center
11 3 (0.79%) Oracle ZFS
11 3 (0.79%) Red Hat Satellite
11 3 (0.79%) RSA Archer
12 2 (0.52%) McAfee ePO
12 2 (0.52%) SCCM
Vendors
1 62 (16.27%) VMware
2 50 (13.12%) Cisco
3 48 (12.60%) Microsoft
4 41 (10.76%) IBM
5 39 (10.24%) Remedy
6 35 (9.19%) Huawei
7 34 (8.92%) Citrix
8 17 (4.46%) Lotus
9 16 (4.20%) Adobe
10 14 (3.67%) PeopleSoft
11 13 (3.41%) F5
11 13 (3.41%) HP
11 13 (3.41%) NetApp
11 13 (3.41%) Oracle
12 12 (3.15%) Intel Security
12 12 (3.15%) Red Hat
13 11 (2.89%) AppSense
13 11 (2.89%) BMC
14 10 (2.62%) Cyberoam
15 9 (2.36%) NetWitness
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