The table below looks at the statistics for Incident Management skills in IT contracts advertised for the South East region. Included is a guide to the average contractor rates offered in IT contracts that have cited Incident Management over the 3 months to 26 January 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
26 Jan 2015
Same period 2014 Same period 2013
Incident Management
Rank 167 120 98
Rank change year-on-year
-47 -22
Contract jobs citing Incident Management 88 117 129
As % of all contract IT jobs located in the South East 0.95% 1.39% 1.68%
As % of the Processes & Methodologies category 1.27% 1.93% 2.37%
Number of daily rates quoted 26 51 24
Average daily rate
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of your Daily Rate
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£378 £333 £306
Average daily rate % change year-on-year
+13.53% +8.57%
90% offered a daily rate of more than £290 £170 £167
10% offered a daily rate of more than £500 £521 £380
UK excluding London average daily rate £325 £311 £314
% change year-on-year
+4.41% -0.79%
Number of hourly rates quoted 9 0 28
Average hourly rate £11.50 - £13.50
90% offered a hourly rate of more than £11.40 - £11.00
10% offered a hourly rate of more than £33.80 - £39.60
UK excluding London average hourly rate £15.00 £16.50 £13.00
% change year-on-year
-9.09% +26.92%
Incident Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the South East region.

Processes & Methodologies Category
South East
Contract IT job ads with a match in the
Processes & Methodologies category
6911 6059 5441
As % of all contract IT jobs located in the South East 74.84% 72.08% 70.66%
Number of daily rates quoted 3819 3186 2690
Average daily rate £400 £380 £375
Average daily rate % change year-on-year
+5.26% +1.33%
90% offered a daily rate of more than £275 £255 £250
10% offered a daily rate of more than £525 £520 £500
UK excluding London average daily rate £398 £375 £363
% change year-on-year
+6.00% +3.44%
Number of hourly rates quoted 231 256 334
Average hourly rate £25.00 £21.00 £27.00
Average hourly rate % change year-on-year
+19.04% -22.22%
90% offered a hourly rate of more than £11.50 £11.90 £11.50
10% offered a hourly rate of more than £50.00 £46.00 £43.28
UK excluding London average hourly rate £25.25 £27.00 £31.50
% change year-on-year
-6.48% -14.28%

Incident Management
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of IT contractor jobs citing Incident Management across the South East region as a proportion of the total demand within the Processes & Methodologies category.

Incident Management Jobs Demand Trend in the South East

Incident Management
Daily Rate Trend in the South East

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Incident Management across the South East region.

Incident Management Daily Rate Trend in the South East

Incident Management
Daily Rate Histogram in the South East

This chart provides a histogram of daily rates quoted in contract IT jobs citing Incident Management across the South East region over the 3 months to 26 January 2015.

Incident Management Daily Rate Histogram in the South East

Incident Management
Hourly Rate Trend in the South East

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Incident Management across the South East region.

Incident Management Hourly Rate Trend in the South East

Incident Management
Hourly Rate Histogram in the South East

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Incident Management across the South East region over the 3 months to 26 January 2015.

Incident Management Hourly Rate Histogram in the South East

Incident Management
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Incident Management within the South East region over the 3 months to 26 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Buckinghamshire -8 23 £303 +0.83% 3
Surrey +6 22 £425 +70.00% 4
Berkshire -34 17 £375 +7.14% 9
Hampshire -24 15 £425 +21.42% 8
West Sussex -5 5 £290 -31.76% 1
Middlesex -1 2 - -
East Sussex -3 1 - - 1
Kent -11 1 - - 2
Oxfordshire -27 1 £430 +37.60%
Incident Management
England

Incident Management
Top 30 Related IT Skills in the South East

For the 6 months to 26 January 2015, IT contractor jobs across the South East region citing Incident Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Incident Management.

1 114 (43.85%) ITIL
2 90 (34.62%) Windows
3 81 (31.15%) Security Cleared
4 63 (24.23%) Microsoft
5 55 (21.15%) SC Cleared
6 51 (19.62%) SLA
7 48 (18.46%) Active Directory
8 47 (18.08%) MS Excel
9 43 (16.54%) Service Management
10 41 (15.77%) Firewall
11 39 (15.00%) HP
12 36 (13.85%) Telecoms
12 36 (13.85%) Problem Management
13 32 (12.31%) Finance
14 31 (11.92%) Cisco
15 30 (11.54%) DV Cleared
16 29 (11.15%) Change Management
17 28 (10.77%) Remedy
17 28 (10.77%) MS Exchange
17 28 (10.77%) TCP/IP
18 27 (10.38%) MS Office
18 27 (10.38%) Cisco Certification
19 25 (9.62%) Windows 7
20 24 (9.23%) Analytical Skills
20 24 (9.23%) Windows Server 2008
21 23 (8.85%) UNIX
22 22 (8.46%) Service Delivery
23 21 (8.08%) VMware
23 21 (8.08%) Microsoft Certification
24 20 (7.69%) LAN

Incident Management
Top Related IT Skills in the South East by Category

For the 6 months to 26 January 2015, IT contractor jobs across the South East region citing Incident Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Incident Management. Up to 20 skills are shown per category.

Application Platforms
1 28 (10.77%) MS Exchange
2 17 (6.54%) Exchange Server 2010
3 14 (5.38%) IIS
4 11 (4.23%) SharePoint
5 8 (3.08%) Blackberry Enterprise Server
5 8 (3.08%) Exchange Server 2007
6 7 (2.69%) Exchange Server 2003
6 7 (2.69%) CMS
7 6 (2.31%) Live Communications Server
8 5 (1.92%) WebLogic
9 4 (1.54%) Oracle 10gAS
10 3 (1.15%) NetWeaver
10 3 (1.15%) Lync
11 2 (0.77%) IBM Notes
12 1 (0.38%) CICS
12 1 (0.38%) Confluence
Applications
1 47 (18.08%) MS Excel
2 27 (10.38%) MS Office
3 5 (1.92%) MS Visio
4 2 (0.77%) Spreadsheet
Business Applications
1 6 (2.31%) Remedy ITSM
2 5 (1.92%) Oracle EBS
2 5 (1.92%) Oracle Applications
2 5 (1.92%) Oracle EBS R12
3 1 (0.38%) Oracle Financials
3 1 (0.38%) Remedy AR System
Communications & Networking
1 41 (15.77%) Firewall
2 28 (10.77%) TCP/IP
3 20 (7.69%) LAN
3 20 (7.69%) WAN
4 18 (6.92%) SAN
5 16 (6.15%) Network Security
6 15 (5.77%) OSPF
7 13 (5.00%) Internet
7 13 (5.00%) DNS
8 12 (4.62%) Cisco ASA
9 11 (4.23%) DHCP
10 10 (3.85%) BGP
11 9 (3.46%) MPLS
12 7 (2.69%) Wireless
12 7 (2.69%) HSRP
13 6 (2.31%) TACACS
14 5 (1.92%) FTP
14 5 (1.92%) Cisco IOS
15 4 (1.54%) SSH
16 3 (1.15%) Intrusion Detection
Database & Business Intelligence
1 8 (3.08%) Crystal Reports
2 4 (1.54%) Oracle Discoverer
2 4 (1.54%) Oracle Database
2 4 (1.54%) SQL Server
3 2 (0.77%) Oracle Database 11g
4 1 (0.38%) SQLite
4 1 (0.38%) RavenDB
4 1 (0.38%) DataStax
Development Applications
1 1 (0.38%) JIRA
1 1 (0.38%) TeamCity
1 1 (0.38%) Git (software)
1 1 (0.38%) Bitbucket
1 1 (0.38%) eggPlant
1 1 (0.38%) Octopus Deploy
General
1 36 (13.85%) Telecoms
2 32 (12.31%) Finance
3 11 (4.23%) Back Office
4 7 (2.69%) Retail
5 5 (1.92%) Military
6 4 (1.54%) Publishing
6 4 (1.54%) Legal
7 3 (1.15%) Aerospace
7 3 (1.15%) Banking
8 2 (0.77%) Manufacturing
8 2 (0.77%) Marketing
9 1 (0.38%) German Language
9 1 (0.38%) Private Banking
Job Titles
1 81 (31.15%) Analyst
2 26 (10.00%) Incident Manager
3 25 (9.62%) Service Desk Analyst
4 24 (9.23%) Service Analyst
5 23 (8.85%) Support Engineer
6 16 (6.15%) Administrator
7 15 (5.77%) Consultant
8 14 (5.38%) Support Analyst
9 13 (5.00%) Network Engineer
10 12 (4.62%) Security Analyst
11 11 (4.23%) Infrastructure Engineer
12 10 (3.85%) Service Desk Engineer
13 9 (3.46%) IP Engineer
13 9 (3.46%) Security Engineer
13 9 (3.46%) Desktop Support
14 8 (3.08%) Systems Administrator
14 8 (3.08%) Applications Support
14 8 (3.08%) IT Security Analyst
14 8 (3.08%) Linux Support
14 8 (3.08%) Escalation Manager
Libraries, Frameworks & Software Standards
1 4 (1.54%) Middleware
1 4 (1.54%) XML
1 4 (1.54%) Oracle Fusion
2 3 (1.15%) SAP Basis
3 1 (0.38%) Ajax
3 1 (0.38%) Software Packaging
3 1 (0.38%) jQuery
3 1 (0.38%) HTML
3 1 (0.38%) .NET
3 1 (0.38%) CSS
3 1 (0.38%) Web Services
3 1 (0.38%) ASP.NET Web Forms
3 1 (0.38%) MSMQ
3 1 (0.38%) SAML
Miscellaneous
1 24 (9.23%) Analytical Skills
2 18 (6.92%) Management Information System
3 17 (6.54%) Computer Science
4 12 (4.62%) Blackberry
5 8 (3.08%) Enterprise Software
6 7 (2.69%) Clustering
7 5 (1.92%) Statistics
7 5 (1.92%) Open Source
8 4 (1.54%) Video Conferencing
8 4 (1.54%) Mathematics
9 3 (1.15%) Fat Client
9 3 (1.15%) Client/Server
9 3 (1.15%) Thin Client
10 2 (0.77%) EFT
10 2 (0.77%) AS400
10 2 (0.77%) RMADS
10 2 (0.77%) Cryptography
10 2 (0.77%) PKI
10 2 (0.77%) iPhone
10 2 (0.77%) iSeries
Operating Systems
1 90 (34.62%) Windows
2 25 (9.62%) Windows 7
3 24 (9.23%) Windows Server 2008
4 23 (8.85%) UNIX
5 19 (7.31%) Windows XP
6 18 (6.92%) Linux
6 18 (6.92%) Windows Server 2003
7 8 (3.08%) Windows Server 2012
8 7 (2.69%) Red Hat Enterprise Linux
9 5 (1.92%) HPUX
10 2 (0.77%) AIX
10 2 (0.77%) Windows NT
10 2 (0.77%) Windows 8
11 1 (0.38%) Mac OS
11 1 (0.38%) Android
11 1 (0.38%) Mac OS X
11 1 (0.38%) Solaris
Processes & Methodologies
1 114 (43.85%) ITIL
2 43 (16.54%) Service Management
3 36 (13.85%) Problem Management
4 29 (11.15%) Change Management
5 22 (8.46%) Service Delivery
6 20 (7.69%) Configuration Management
7 19 (7.31%) Migration
8 16 (6.15%) Root Cause Analysis
9 14 (5.38%) Capacity Management
9 14 (5.38%) Mentoring
9 14 (5.38%) Time Management
9 14 (5.38%) Information Security
10 13 (5.00%) Disaster Recovery
11 12 (4.62%) ITSM
11 12 (4.62%) Continuous Improvement
12 11 (4.23%) Stakeholder Management
13 9 (3.46%) CRM
13 9 (3.46%) Coaching
14 8 (3.08%) ITIL V3
14 8 (3.08%) Project Management
Programming Languages
1 15 (5.77%) SQL
2 12 (4.62%) PowerShell
3 7 (2.69%) VB
3 7 (2.69%) C
4 5 (1.92%) PL/SQL
4 5 (1.92%) Shell Script
5 4 (1.54%) VBScript
6 3 (1.15%) Perl
6 3 (1.15%) Korn
6 3 (1.15%) Bourne shell
7 2 (0.77%) ActionScript
7 2 (0.77%) ActionScript 2.0
8 1 (0.38%) VB.NET
8 1 (0.38%) C#
8 1 (0.38%) Java
8 1 (0.38%) JavaScript
Qualifications
1 81 (31.15%) Security Cleared
2 55 (21.15%) SC Cleared
3 30 (11.54%) DV Cleared
4 27 (10.38%) Cisco Certification
5 21 (8.08%) Microsoft Certification
6 20 (7.69%) Degree
7 19 (7.31%) CCNP
8 17 (6.54%) CCNA
9 15 (5.77%) MCSE
10 14 (5.38%) ITIL Certification
11 11 (4.23%) CISSP
12 9 (3.46%) MCP
13 8 (3.08%) HNC
14 7 (2.69%) CCSA
15 6 (2.31%) CCSE
16 5 (1.92%) CEH
16 5 (1.92%) CISM
16 5 (1.92%) HND
17 3 (1.15%) CISA
17 3 (1.15%) RHCSA
Quality Assurance & Compliance
1 51 (19.62%) SLA
2 7 (2.69%) QA
3 6 (2.31%) BS15000
4 4 (1.54%) ISO/IEC 27001
5 2 (0.77%) JSP 440
6 1 (0.38%) Sarbanes-Oxley
System Software
1 48 (18.46%) Active Directory
2 13 (5.00%) VMware Infrastructure
3 7 (2.69%) Hyper-V
4 6 (2.31%) vSphere
5 5 (1.92%) VMware ESXi
5 5 (1.92%) Oracle RMAN
5 5 (1.92%) Oracle RAC
6 4 (1.54%) Nmap
7 3 (1.15%) VMware ESX
7 3 (1.15%) NFS
8 2 (0.77%) Forefront TMG
8 2 (0.77%) UAG
8 2 (0.77%) VMware Workstation
9 1 (0.38%) ProxySG
9 1 (0.38%) Snort
9 1 (0.38%) NLBS
9 1 (0.38%) VMware Server
9 1 (0.38%) XenApp
Systems Management
1 17 (6.54%) SCOM
2 12 (4.62%) SCSM
3 10 (3.85%) Nessus
4 9 (3.46%) SCCM
4 9 (3.46%) NetBackup
5 8 (3.08%) HP Quality Center
5 8 (3.08%) SCOrch
6 7 (2.69%) Nagios
7 6 (2.31%) SolarWinds Orion
8 4 (1.54%) BMC PATROL
8 4 (1.54%) Oracle Enterprise Manager
9 3 (1.15%) Tivoli
9 3 (1.15%) MOM
9 3 (1.15%) Backup Exec
9 3 (1.15%) Tivoli Endpoint Manager
10 2 (0.77%) OpenView Configuration Management
10 2 (0.77%) Control-M
11 1 (0.38%) ARCserve
11 1 (0.38%) Unicenter
11 1 (0.38%) OVSD
Vendors
1 63 (24.23%) Microsoft
2 39 (15.00%) HP
3 31 (11.92%) Cisco
4 28 (10.77%) Remedy
5 21 (8.08%) VMware
6 19 (7.31%) Citrix
7 16 (6.15%) F5
8 15 (5.77%) Juniper
8 15 (5.77%) McAfee
9 10 (3.85%) Altiris
9 10 (3.85%) IBM
9 10 (3.85%) SolarWinds
10 9 (3.46%) Avaya
11 8 (3.08%) BMC
11 8 (3.08%) Red Hat
12 7 (2.69%) Blue Coat
12 7 (2.69%) Computacenter
12 7 (2.69%) CheckPoint
12 7 (2.69%) 3PAR
13 6 (2.31%) Nokia
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