The table below looks at the statistics for knowledge and experience of ServiceNow products and/or services in IT contracts advertised for the South East region. Included is a guide to the average contractor rates offered in IT contracts that have cited ServiceNow over the 3 months to 24 October 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

The figures below represent the IT contractor job market in general and are NOT representative of contractor rates within ServiceNow.

Location
3 months to
24 Oct 2014
Same period 2013 Same period 2012
ServiceNow
Rank 223 226 253
Rank change year-on-year
+3 +27
Contract jobs citing ServiceNow 27 6 2
As % of all contract IT jobs located in the South East 0.28% 0.070% 0.021%
As % of the Vendors category 0.59% 0.14% 0.044%
Number of daily rates quoted 19 2 1
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£225 £363 £475
Average daily rate % change year-on-year
-37.93% -23.68%
UK excluding London average daily rate £300 £325 £450
% change year-on-year
-7.69% -27.77%
Number of hourly rates quoted 1 1 0
Average hourly rate £24.00 £15.50 -
Average hourly rate % change year-on-year
+54.83% -
UK excluding London average hourly rate £24.00 £15.50 -
% change year-on-year
+54.83% -
ServiceNow
England

The following table is for comparison with the above and provides statistics for the entire Vendors category in contract jobs advertised in the South East region.

Vendors Category
South East
Contract IT job ads with a match in the
Vendors category
4577 4208 4592
As % of all contract IT jobs located in the South East 47.09% 48.95% 49.29%
Number of daily rates quoted 2397 2125 1998
Average daily rate £360 £370 £350
Average daily rate % change year-on-year
-2.70% +5.71%
90% offered a daily rate of more than £220 £215 £220
10% offered a daily rate of more than £500 £500 £500
UK excluding London average daily rate £350 £350 £350
Number of hourly rates quoted 290 247 302
Average hourly rate £16.50 £17.00 £19.00
Average hourly rate % change year-on-year
-2.94% -10.52%
90% offered a hourly rate of more than £11.00 £10.16 £11.00
10% offered a hourly rate of more than £45.00 £37.50 £39.00
UK excluding London average hourly rate £18.00 £18.11 £19.00
% change year-on-year
-0.62% -4.67%

ServiceNow
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of IT contractor jobs citing ServiceNow across the South East region as a proportion of the total demand within the Vendors category.

ServiceNow Jobs Demand Trend in the South East

ServiceNow
Daily Rate Trend in the South East

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ServiceNow across the South East region.

ServiceNow Daily Rate Trend in the South East

ServiceNow
Daily Rate Histogram in the South East

This chart provides a histogram of daily rates quoted in contract IT jobs citing ServiceNow across the South East region over the 3 months to 24 October 2014.

ServiceNow Daily Rate Histogram in the South East

ServiceNow
Hourly Rate Trend in the South East

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ServiceNow across the South East region.

ServiceNow Hourly Rate Trend in the South East

ServiceNow
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing ServiceNow within the South East region over the 3 months to 24 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Berkshire - 9 £403 - 3
Buckinghamshire -1 6 £150 -
Hampshire -10 4 £363 -
Middlesex - - - -
Surrey - - - - 2
Thames Valley - - - -
ServiceNow
England

ServiceNow
Top 30 Related IT Skills in the South East

For the 6 months to 24 October 2014, IT contractor jobs across the South East region citing ServiceNow also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ServiceNow.

1 34 (50.00%) ITIL
2 24 (35.29%) Windows
3 20 (29.41%) Active Directory
3 20 (29.41%) ITSM
4 15 (22.06%) Service Management
5 12 (17.65%) Microsoft
5 12 (17.65%) JavaScript
6 11 (16.18%) Windows 7
7 10 (14.71%) Analytical Skills
7 10 (14.71%) Windows XP
8 9 (13.24%) Microsoft Certification
9 8 (11.76%) Change Management
9 8 (11.76%) Time Management
10 7 (10.29%) Agile Software Development
10 7 (10.29%) TCP/IP
10 7 (10.29%) MS Excel
10 7 (10.29%) HTML
10 7 (10.29%) Oracle
10 7 (10.29%) MCP
10 7 (10.29%) CSS
11 6 (8.82%) MS Exchange
11 6 (8.82%) LAN
11 6 (8.82%) WAN
11 6 (8.82%) IP Telephony
11 6 (8.82%) Content Management
12 5 (7.35%) Finance
12 5 (7.35%) Incident Management
12 5 (7.35%) ITIL Certification
12 5 (7.35%) XML
12 5 (7.35%) MCSE

ServiceNow
Top Related IT Skills in the South East by Category

For the 6 months to 24 October 2014, IT contractor jobs across the South East region citing ServiceNow also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ServiceNow. Up to 20 skills are shown per category.

Application Platforms
1 6 (8.82%) MS Exchange
2 4 (5.88%) CMS
3 3 (4.41%) Liferay
4 2 (2.94%) Sitecore CMS
Applications
1 7 (10.29%) MS Excel
2 3 (4.41%) MS Office
3 2 (2.94%) Photoshop
3 2 (2.94%) MS PowerPoint
Business Applications
1 1 (1.47%) SAP Oil and Gas
1 1 (1.47%) Remedy ITSM
Cloud Services
1 3 (4.41%) SaaS
2 1 (1.47%) Office 365
Communications & Networking
1 7 (10.29%) TCP/IP
2 6 (8.82%) LAN
2 6 (8.82%) WAN
2 6 (8.82%) IP Telephony
3 3 (4.41%) SAN
3 3 (4.41%) HTTP
4 1 (1.47%) VPN
4 1 (1.47%) Internet
4 1 (1.47%) NAS
Database & Business Intelligence
1 5 (7.35%) SQL Server
2 4 (5.88%) Relational Database
3 3 (4.41%) Oracle Database 10g
3 3 (4.41%) Oracle Database
3 3 (4.41%) Oracle Database 11g
4 2 (2.94%) MySQL
5 1 (1.47%) SQL Server Integration Services
5 1 (1.47%) SQL Server Analysis Services
5 1 (1.47%) SQL Server 2008
5 1 (1.47%) SQL Server 2012
Development Applications
1 2 (2.94%) JIRA
General
1 5 (7.35%) Finance
2 4 (5.88%) Marketing
3 2 (2.94%) Retail
4 1 (1.47%) French Language
4 1 (1.47%) Portuguese Language
4 1 (1.47%) Spanish Language
4 1 (1.47%) Legal
4 1 (1.47%) Manufacturing
4 1 (1.47%) Electronics
4 1 (1.47%) Telecoms
Job Titles
1 21 (30.88%) Analyst
2 10 (14.71%) Developer
3 9 (13.24%) Service Analyst
4 8 (11.76%) Administrator
5 7 (10.29%) Service Desk Analyst
6 6 (8.82%) Support Analyst
6 6 (8.82%) ServiceNow Developer
7 5 (7.35%) Business Analyst
8 4 (5.88%) Consultant
8 4 (5.88%) Systems Engineer
8 4 (5.88%) DBA
8 4 (5.88%) Support Engineer
9 3 (4.41%) Service Manager
10 2 (2.94%) Desktop Support Analyst
10 2 (2.94%) Web Developer
10 2 (2.94%) Desktop Support
10 2 (2.94%) Project Manager
10 2 (2.94%) IT Support Analyst
10 2 (2.94%) Team Leader
10 2 (2.94%) Implementation Consultant
Libraries, Frameworks & Software Standards
1 7 (10.29%) HTML
1 7 (10.29%) CSS
2 5 (7.35%) XML
3 4 (5.88%) Ajax
3 4 (5.88%) Web Services
Miscellaneous
1 10 (14.71%) Analytical Skills
2 3 (4.41%) Human Factors
3 2 (2.94%) Blackberry
3 2 (2.94%) Management Information System
3 2 (2.94%) Social Media
3 2 (2.94%) User Experience
4 1 (1.47%) Thin Client
4 1 (1.47%) iPad
4 1 (1.47%) Digital Media
4 1 (1.47%) Smartphone
4 1 (1.47%) DTV
4 1 (1.47%) CMDB
4 1 (1.47%) Blog
4 1 (1.47%) Fat Client
Operating Systems
1 24 (35.29%) Windows
2 11 (16.18%) Windows 7
3 10 (14.71%) Windows XP
4 3 (4.41%) Linux
5 1 (1.47%) Mac OS X
5 1 (1.47%) Windows Server 2003
5 1 (1.47%) Windows 8
Processes & Methodologies
1 34 (50.00%) ITIL
2 20 (29.41%) ITSM
3 15 (22.06%) Service Management
4 8 (11.76%) Change Management
4 8 (11.76%) Time Management
5 7 (10.29%) Agile Software Development
6 6 (8.82%) Content Management
7 5 (7.35%) Incident Management
8 4 (5.88%) Workflow
9 3 (4.41%) Requirements Analysis
9 3 (4.41%) Service Delivery
9 3 (4.41%) Web Application Development
9 3 (4.41%) Performance Tuning
10 2 (2.94%) Analytics
10 2 (2.94%) System Testing
10 2 (2.94%) Web Analytics
10 2 (2.94%) ITIL V2
10 2 (2.94%) Change Control
10 2 (2.94%) Digital Marketing
10 2 (2.94%) Project Management
Programming Languages
1 12 (17.65%) JavaScript
2 3 (4.41%) PHP
2 3 (4.41%) Java
3 2 (2.94%) SQL
Qualifications
1 9 (13.24%) Microsoft Certification
2 7 (10.29%) MCP
3 5 (7.35%) MCSE
3 5 (7.35%) ITIL Certification
4 3 (4.41%) SC Cleared
4 3 (4.41%) Security Cleared
5 2 (2.94%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 5 (7.35%) SLA
System Software
1 20 (29.41%) Active Directory
2 3 (4.41%) Oracle RMAN
Systems Management
1 3 (4.41%) Tivoli
1 3 (4.41%) Tivoli Storage Manager
1 3 (4.41%) Data Guard
2 2 (2.94%) SCCM
3 1 (1.47%) OpenView
3 1 (1.47%) Netcool
3 1 (1.47%) ZABBIX
Vendors
1 12 (17.65%) Microsoft
2 7 (10.29%) Oracle
3 4 (5.88%) BMC
4 3 (4.41%) EMC
4 3 (4.41%) IBM
5 2 (2.94%) Sitecore
5 2 (2.94%) Remedy
5 2 (2.94%) HP
6 1 (1.47%) SAP
6 1 (1.47%) Cisco
6 1 (1.47%) Citrix
6 1 (1.47%) Apple
6 1 (1.47%) Mercator
6 1 (1.47%) Omniture