The table below looks at the statistics for knowledge and experience of ServiceNow products and/or services in IT contracts advertised for the South East region. Included is a guide to the average contractor rates offered in IT contracts that have cited ServiceNow over the 3 months to 13 February 2016 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

The figures below represent the IT contractor job market in general and are NOT representative of contractor rates within ServiceNow.

Location
3 months to
13 Feb 2016
Same period 2015 Same period 2014
ServiceNow
Rank 222 249 214
Rank change year-on-year
+27 -35
Contract jobs citing ServiceNow 35 17 26
As % of all contract IT jobs located in the South East 0.41% 0.18% 0.30%
As % of the Vendors category 0.87% 0.38% 0.64%
Number of daily rates quoted 26 10 14
Average daily rate £400 £290 £335
Average daily rate % change year-on-year
+37.93% -13.43%
90% offered a daily rate of more than £125 £209 £308
10% offered a daily rate of more than £500 £473 £414
UK excluding London average daily rate £425 £325 £400
% change year-on-year
+30.76% -18.75%
Number of hourly rates quoted 1 0 0
Average hourly rate £45.00 - -
UK excluding London average hourly rate £17.00 £41.50 -
% change year-on-year
-59.03% -
ServiceNow
England

The following table is for comparison with the above and provides statistics for the entire Vendors category in contract jobs advertised in the South East region.

Vendors Category
South East
Contract IT job ads with a match in the
Vendors category
4035 4480 4032
As % of all contract IT jobs located in the South East 47.79% 47.60% 47.16%
Number of daily rates quoted 2332 2337 1965
Average daily rate £380 £375 £375
Average daily rate % change year-on-year
+1.33% -
90% offered a daily rate of more than £230 £225 £225
10% offered a daily rate of more than £538 £500 £500
UK excluding London average daily rate £375 £375 £350
% change year-on-year
- +7.14%
Number of hourly rates quoted 215 216 238
Average hourly rate £43.00 £17.50 £17.50
Average hourly rate % change year-on-year
+145.71% -
90% offered a hourly rate of more than £11.46 £11.50 £12.50
10% offered a hourly rate of more than £60.00 £44.25 £45.00
UK excluding London average hourly rate £21.50 £17.50 £16.50
% change year-on-year
+22.85% +6.06%

ServiceNow
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of IT contractor jobs citing ServiceNow across the South East region as a proportion of the total demand within the Vendors category.

ServiceNow Jobs Demand Trend in the South East

ServiceNow
Daily Rate Trend in the South East

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ServiceNow across the South East region.

ServiceNow Daily Rate Trend in the South East

ServiceNow
Daily Rate Histogram in the South East

This chart provides a histogram of daily rates quoted in contract IT jobs citing ServiceNow across the South East region over the 3 months to 13 February 2016.

ServiceNow Daily Rate Histogram in the South East

ServiceNow
Hourly Rate Trend in the South East

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ServiceNow across the South East region.

ServiceNow Hourly Rate Trend in the South East

ServiceNow
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing ServiceNow within the South East region over the 3 months to 13 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Berkshire +19 18 £395 +58.00% 1
Surrey +4 10 £433 +1.76% 1
Hampshire +13 3 £188 -
Oxfordshire - 3 £236 -
Middlesex - 1 - -
ServiceNow
England

ServiceNow
Top 30 Related IT Skills in the South East

For the 6 months to 13 February 2016, IT contractor jobs across the South East region citing ServiceNow also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ServiceNow.

1 42 (56.00%) ITIL
2 28 (37.33%) Service Management
3 23 (30.67%) Windows
4 17 (22.67%) SQL Server
4 17 (22.67%) Agile Software Development
5 14 (18.67%) PowerShell
5 14 (18.67%) ITSM
5 14 (18.67%) ITIL Certification
5 14 (18.67%) SDLC
6 13 (17.33%) Windows Server
7 12 (16.00%) .NET
8 11 (14.67%) Change Management
8 11 (14.67%) Stakeholder Management
8 11 (14.67%) ITIL V3
9 10 (13.33%) Team Foundation Server
9 10 (13.33%) Incident Management
9 10 (13.33%) .NET Framework
9 10 (13.33%) IIS
9 10 (13.33%) SLA
10 9 (12.00%) Microsoft
10 9 (12.00%) HP
10 9 (12.00%) MS Office
10 9 (12.00%) Problem Management
10 9 (12.00%) Windows 7
11 8 (10.67%) CMDB
11 8 (10.67%) Configuration Management
11 8 (10.67%) Finance
11 8 (10.67%) JavaScript
12 7 (9.33%) Workflow
12 7 (9.33%) Remedy

ServiceNow
Top Related IT Skills in the South East by Category

For the 6 months to 13 February 2016, IT contractor jobs across the South East region citing ServiceNow also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ServiceNow. Up to 20 skills are shown per category.

Application Platforms
1 10 (13.33%) IIS
2 2 (2.67%) BizTalk Server
2 2 (2.67%) Exchange Server 2003
2 2 (2.67%) Exchange Server 2007
2 2 (2.67%) Exchange Server 2010
2 2 (2.67%) MS Exchange
3 1 (1.33%) Blackberry Enterprise Server
3 1 (1.33%) Liferay
3 1 (1.33%) Node.js
Applications
1 9 (12.00%) MS Office
2 6 (8.00%) MS Excel
3 4 (5.33%) MS Visio
4 2 (2.67%) MS PowerPoint
5 1 (1.33%) MS Project
Business Applications
1 4 (5.33%) Remedy ITSM
Cloud Services
1 2 (2.67%) Office 365
1 2 (2.67%) PaaS
2 1 (1.33%) SaaS
Communications & Networking
1 5 (6.67%) VPN
2 3 (4.00%) LDAP
3 2 (2.67%) DHCP
3 2 (2.67%) DNS
Database & Business Intelligence
1 17 (22.67%) SQL Server
2 4 (5.33%) DB2
3 3 (4.00%) SQL Server 2005
3 3 (4.00%) SQL Server 2008
4 1 (1.33%) Data Mining
4 1 (1.33%) MS Access
4 1 (1.33%) Oracle Database
4 1 (1.33%) Oracle Database 10g
4 1 (1.33%) Oracle Database 11g
4 1 (1.33%) Oracle Database 12c
4 1 (1.33%) Oracle ODI
4 1 (1.33%) Oracle9i Database
4 1 (1.33%) PostgreSQL
4 1 (1.33%) Relational Database
4 1 (1.33%) SQL Server 2012
4 1 (1.33%) SQL Server 2014
4 1 (1.33%) SQL Server Integration Services
Development Applications
1 10 (13.33%) Team Foundation Server
2 6 (8.00%) Visual Studio
3 3 (4.00%) JIRA
4 2 (2.67%) Cucumber
4 2 (2.67%) Selenium
5 1 (1.33%) Artifactory
5 1 (1.33%) Atlassian Bamboo
5 1 (1.33%) ERwin
5 1 (1.33%) Flyway
5 1 (1.33%) Gradle
5 1 (1.33%) Grunt
5 1 (1.33%) Jasmine
5 1 (1.33%) JUnit
5 1 (1.33%) Karma Test Runner
5 1 (1.33%) Mockito
5 1 (1.33%) SonarQube
5 1 (1.33%) Subversion
5 1 (1.33%) Toad
5 1 (1.33%) WatiN
5 1 (1.33%) WATIR
General
1 8 (10.67%) Finance
2 4 (5.33%) Retail
3 1 (1.33%) Banking
3 1 (1.33%) Billing
Job Titles
1 17 (22.67%) Analyst
2 10 (13.33%) Consultant
3 9 (12.00%) Configuration Manager
4 7 (9.33%) ServiceNow Consultant
5 5 (6.67%) Developer
5 5 (6.67%) PC Engineer
5 5 (6.67%) Service Analyst
5 5 (6.67%) Support Analyst
5 5 (6.67%) Support Engineer
6 4 (5.33%) Administrator
6 4 (5.33%) Deployment Engineer
6 4 (5.33%) DevOps Specialist
6 4 (5.33%) Test Analyst
7 3 (4.00%) DB2 Support
7 3 (4.00%) Service Desk Analyst
7 3 (4.00%) Service Manager
7 3 (4.00%) ServiceNow Developer
7 3 (4.00%) Support Consultant
7 3 (4.00%) Technical Analyst
7 3 (4.00%) Windows Specialist
Libraries, Frameworks & Software Standards
1 12 (16.00%) .NET
2 10 (13.33%) .NET Framework
3 7 (9.33%) AngularJS
4 6 (8.00%) HTML
4 6 (8.00%) Web Services
5 4 (5.33%) CSS
5 4 (5.33%) jQuery
5 4 (5.33%) XML
6 3 (4.00%) HTML5
7 1 (1.33%) Ehcache
7 1 (1.33%) Hibernate
7 1 (1.33%) Java EE
7 1 (1.33%) JPA
7 1 (1.33%) KnockoutJS
7 1 (1.33%) Middleware
7 1 (1.33%) Oracle Fusion
7 1 (1.33%) Servlets
7 1 (1.33%) Spring
7 1 (1.33%) Spring MVC
7 1 (1.33%) Spring Security
Miscellaneous
1 8 (10.67%) CMDB
2 7 (9.33%) Analytical Skills
3 6 (8.00%) Data Centre
4 4 (5.33%) Mainframe
4 4 (5.33%) Management Information System
5 3 (4.00%) Wiki
6 2 (2.67%) Clustering
6 2 (2.67%) Enterprise Storage
7 1 (1.33%) Client/Server
7 1 (1.33%) Driving Licence
7 1 (1.33%) Enterprise Software
7 1 (1.33%) Fixed Income
Operating Systems
1 23 (30.67%) Windows
2 13 (17.33%) Windows Server
3 9 (12.00%) Windows 7
4 6 (8.00%) Linux
5 5 (6.67%) Unix
5 5 (6.67%) Windows 8
6 4 (5.33%) Windows Server 2008
6 4 (5.33%) zOS
7 2 (2.67%) AIX
7 2 (2.67%) Red Hat Enterprise Linux
7 2 (2.67%) Ubuntu
7 2 (2.67%) Windows Server 2003
8 1 (1.33%) Android
8 1 (1.33%) Apple iOS
Processes & Methodologies
1 42 (56.00%) ITIL
2 28 (37.33%) Service Management
3 17 (22.67%) Agile Software Development
4 14 (18.67%) ITSM
4 14 (18.67%) SDLC
5 11 (14.67%) Change Management
5 11 (14.67%) ITIL V3
5 11 (14.67%) Stakeholder Management
6 10 (13.33%) Incident Management
7 9 (12.00%) Problem Management
8 8 (10.67%) Configuration Management
9 7 (9.33%) DevOps
9 7 (9.33%) Workflow
10 6 (8.00%) Project Management
10 6 (8.00%) Scrum
11 5 (6.67%) Asset Management
11 5 (6.67%) Internal Audit
12 4 (5.33%) Coaching
12 4 (5.33%) System Testing
12 4 (5.33%) Test Scripting
Programming Languages
1 14 (18.67%) PowerShell
2 8 (10.67%) JavaScript
3 5 (6.67%) SQL
4 4 (5.33%) COBOL
4 4 (5.33%) Java
5 3 (4.00%) Shell Script
5 3 (4.00%) VB
5 3 (4.00%) VB6
6 1 (1.33%) C
6 1 (1.33%) C#
6 1 (1.33%) PHP
6 1 (1.33%) T-SQL
Qualifications
1 14 (18.67%) ITIL Certification
2 6 (8.00%) Degree
3 2 (2.67%) Microsoft Certification
3 2 (2.67%) Security Cleared
3 2 (2.67%) VCP5
3 2 (2.67%) VERITAS Certified Professional (VCP)
3 2 (2.67%) VMware Certified Professional (VCP)
4 1 (1.33%) ISTQB
4 1 (1.33%) ISTQB Foundation Certification
4 1 (1.33%) ITIL Foundation Certificate
4 1 (1.33%) MCSE
4 1 (1.33%) PRINCE2 Certification
4 1 (1.33%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 10 (13.33%) SLA
2 3 (4.00%) TickIT
3 1 (1.33%) Data Quality
3 1 (1.33%) QA
System Software
1 5 (6.67%) Active Directory
2 2 (2.67%) Forefront TMG
2 2 (2.67%) ISA Server
2 2 (2.67%) VMware ESX
2 2 (2.67%) VMware Infrastructure
2 2 (2.67%) vSphere
2 2 (2.67%) XenApp
2 2 (2.67%) XenDesktop
3 1 (1.33%) Tivoli Workload Scheduler
Systems Management
1 7 (9.33%) SCCM
2 3 (4.00%) SCOM
2 3 (4.00%) Tivoli
3 2 (2.67%) Backup Exec
3 2 (2.67%) HP Data Protector
3 2 (2.67%) ServiceCenter
3 2 (2.67%) Tivoli Storage Manager
3 2 (2.67%) WSUS
4 1 (1.33%) SCVMM
Vendors
1 9 (12.00%) HP
1 9 (12.00%) Microsoft
2 7 (9.33%) Remedy
3 5 (6.67%) Oracle
3 5 (6.67%) VMware
4 3 (4.00%) Citrix
5 2 (2.67%) Apple
5 2 (2.67%) BMC
5 2 (2.67%) Cisco
5 2 (2.67%) Dell
5 2 (2.67%) IBM
5 2 (2.67%) NetApp
5 2 (2.67%) Red Hat
5 2 (2.67%) Symantec
5 2 (2.67%) Veritas
6 1 (1.33%) CA
6 1 (1.33%) Cognos
6 1 (1.33%) Salesforce.com
6 1 (1.33%) Sun