The table below looks at the statistics for knowledge and experience of ServiceNow products and/or services in IT contracts advertised for the South East region. Included is a guide to the contractor rates offered in IT contracts that have cited ServiceNow over the 3 months to 25 February 2017 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

The figures below represent the IT contractor job market in general and are not representative of contractor rates within ServiceNow.

3 months to
25 Feb 2017
Same period 2016 Same period 2015
ServiceNow
England / South East
Rank 166 230 247
Rank change year-on-year
+64 +17
Contract jobs citing ServiceNow 77 33 17
As % of all contract IT jobs located in the South East 1.02% 0.38% 0.17%
As % of the Vendors category 2.06% 0.78% 0.37%
Number of daily rates quoted 36 22 11
Median daily rate £255 £395 £250
Median daily rate % change year-on-year
-35.44% +58.00%
90% offered a daily rate of more than £118 £138 £160
10% offered a daily rate of more than £525 £540 £463
UK excluding London median daily rate £425 £425 £315
% change year-on-year
- +34.92%
Number of hourly rates quoted 6 1 0
Median hourly rate £70.39 £45.00 -
Median hourly rate % change year-on-year
+56.42% -
UK excluding London median hourly rate £52.20 £14.72 £63.00
% change year-on-year
+254.70% -76.64%

The following table is for comparison with the above and provides statistics for the entire Vendors category in contract jobs advertised in the South East region.

Vendors Category
South East
Contract IT job ads with a match in the
Vendors category
3744 4255 4610
As % of all contract IT jobs located in the South East 49.36% 48.84% 47.37%
Number of daily rates quoted 2165 2472 2415
Median daily rate £400 £380 £375
Median daily rate % change year-on-year
+5.26% +1.33%
90% offered a daily rate of more than £265 £225 £225
10% offered a daily rate of more than £538 £550 £500
UK excluding London median daily rate £400 £375 £375
% change year-on-year
+6.66% -
Number of hourly rates quoted 179 217 205
Median hourly rate £16.50 £43.00 £17.86
Median hourly rate % change year-on-year
-61.62% +140.82%
90% offered a hourly rate of more than £10.50 £11.58 £11.75
10% offered a hourly rate of more than £53.85 £60.00 £45.00
UK excluding London median hourly rate £17.50 £21.00 £17.50
% change year-on-year
-16.66% +20.00%

ServiceNow
Jobs Demand Trend in the South East

The demand trend of contract jobs across the South East region citing ServiceNow as a proportion of all IT contracts with a match in the Vendors category.

ServiceNow Jobs Demand Trend in the South East

ServiceNow
Daily Rate Trend in the South East

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ServiceNow across the South East region.

ServiceNow Daily Rate Trend in the South East

ServiceNow
Daily Rate Histogram in the South East

This chart provides a histogram of daily rates quoted in contract IT jobs citing ServiceNow across the South East region over the 3 months to 25 February 2017.

ServiceNow Daily Rate Histogram in the South East

ServiceNow
Hourly Rate Trend in the South East

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ServiceNow across the South East region.

ServiceNow Hourly Rate Trend in the South East

ServiceNow
Hourly Rate Histogram in the South East

This chart provides a histogram of hourly rates quoted in contract IT jobs citing ServiceNow across the South East region over the 3 months to 25 February 2017.

ServiceNow Hourly Rate Histogram in the South East

ServiceNow
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ServiceNow within the South East region over the 3 months to 25 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Surrey +20 20 £210 -52.27% 3
Hampshire +16 20 £304 +62.13%
Berkshire +7 15 £125 -68.35% 2
Buckinghamshire +8 8 £500 - 2
West Sussex - 5 £170 -
Middlesex +10 4 £420 -
Kent - 2 £145 -
ServiceNow
England

ServiceNow
Top 30 Related IT Skills in the South East

For the 6 months to 25 February 2017, IT contractor jobs citing ServiceNow also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the South East region with a requirement for ServiceNow.

1 55 (43.65%) ITIL
2 52 (41.27%) Service Management
3 37 (29.37%) Agile Software Development
4 32 (25.40%) Windows
5 24 (19.05%) ITSM
6 22 (17.46%) Microsoft
7 19 (15.08%) JavaScript
8 17 (13.49%) Web Services
8 17 (13.49%) Remedy
9 16 (12.70%) SharePoint
9 16 (12.70%) Active Directory
10 15 (11.90%) HTML
10 15 (11.90%) Scrum
10 15 (11.90%) Analytical Skills
11 14 (11.11%) SDLC
11 14 (11.11%) MS Office
11 14 (11.11%) SaaS
12 13 (10.32%) Windows 7
12 13 (10.32%) MS Excel
12 13 (10.32%) Finance
13 12 (9.52%) .NET
13 12 (9.52%) Windows 10
13 12 (9.52%) Twitter Bootstrap
14 11 (8.73%) CMS
14 11 (8.73%) SQL
14 11 (8.73%) HP
15 10 (7.94%) CA
15 10 (7.94%) Workflow
15 10 (7.94%) Waterfall
15 10 (7.94%) Skype for Business

ServiceNow
Top Related IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 16 (12.70%) SharePoint
2 11 (8.73%) CMS
3 10 (7.94%) Skype for Business
4 9 (7.14%) MS Exchange
5 5 (3.97%) BizTalk Server
5 5 (3.97%) IIS
6 3 (2.38%) Exchange Server 2010
6 3 (2.38%) Exchange Server 2013
7 2 (1.59%) Confluence
8 1 (0.79%) IBM Notes
Applications
1 14 (11.11%) MS Office
2 13 (10.32%) MS Excel
3 8 (6.35%) MS PowerPoint
4 4 (3.17%) MS Visio
Business Applications
1 3 (2.38%) Remedy ITSM
2 2 (1.59%) Dynamics CRM
3 1 (0.79%) Oracle ERP
Cloud Services
1 14 (11.11%) SaaS
2 9 (7.14%) Office 365
3 6 (4.76%) OneDrive
4 4 (3.17%) Microsoft Azure
5 3 (2.38%) Amazon AWS
5 3 (2.38%) Amazon S3
5 3 (2.38%) AWS CloudFormation
5 3 (2.38%) GitHub
5 3 (2.38%) Virtual Private Cloud
6 1 (0.79%) IaaS
6 1 (0.79%) PaaS
6 1 (0.79%) Veeva
Communications & Networking
1 7 (5.56%) Internet
1 7 (5.56%) LDAP
1 7 (5.56%) Skype
2 4 (3.17%) TCP/IP
3 3 (2.38%) BIG-IP
3 3 (2.38%) Firewall
3 3 (2.38%) WAN
4 2 (1.59%) Ethernet
4 2 (1.59%) LAN
4 2 (1.59%) SAN
4 2 (1.59%) VoIP
5 1 (0.79%) MPLS
5 1 (0.79%) MVNO
5 1 (0.79%) PBX
5 1 (0.79%) VPN
5 1 (0.79%) Wireless
Database & Business Intelligence
1 7 (5.56%) Data Warehouse
2 6 (4.76%) SQL Server
3 3 (2.38%) Big Data
3 3 (2.38%) BusinessObjects
3 3 (2.38%) Hadoop
4 2 (1.59%) Relational Database
5 1 (0.79%) DB2
5 1 (0.79%) Power BI
5 1 (0.79%) RDBMS
Development Applications
1 6 (4.76%) Selenium
1 6 (4.76%) Team Foundation Server
2 5 (3.97%) MSBuild
2 5 (3.97%) Visual Studio
3 4 (3.17%) Jenkins
3 4 (3.17%) JIRA
4 3 (2.38%) Git (software)
5 2 (1.59%) git-flow
6 1 (0.79%) Ant
6 1 (0.79%) Maven
6 1 (0.79%) Sonatype Nexus
6 1 (0.79%) Subversion
General
1 13 (10.32%) Finance
2 6 (4.76%) Retail
3 5 (3.97%) Advertising
4 2 (1.59%) Manufacturing
5 1 (0.79%) Pharmaceutical
5 1 (0.79%) Telecoms
Job Titles
1 25 (19.84%) Developer
2 24 (19.05%) Analyst
3 19 (15.08%) ServiceNow Developer
4 13 (10.32%) Service Analyst
5 12 (9.52%) Service Desk Analyst
6 11 (8.73%) Architect
7 9 (7.14%) 1st Line Support
7 9 (7.14%) Administrator
7 9 (7.14%) Support Analyst
8 8 (6.35%) Consultant
8 8 (6.35%) IT Support
8 8 (6.35%) Service Manager
9 7 (5.56%) ServiceNow Consultant
9 7 (5.56%) Support Engineer
10 6 (4.76%) 1st Line Support Analyst
10 6 (4.76%) DBA
10 6 (4.76%) Front End Developer (Client-Side Developer)
10 6 (4.76%) IT Engineer
11 5 (3.97%) Help Desk Engineer
11 5 (3.97%) Teradata DBA
Libraries, Frameworks & Software Standards
1 17 (13.49%) Web Services
2 15 (11.90%) HTML
3 12 (9.52%) .NET
3 12 (9.52%) Twitter Bootstrap
4 10 (7.94%) AngularJS
5 8 (6.35%) CSS
5 8 (6.35%) XML
6 6 (4.76%) CSS3
6 6 (4.76%) HTML5
7 5 (3.97%) .NET Framework
8 4 (3.17%) Node.js
9 3 (2.38%) Sass
10 2 (1.59%) SOAP
11 1 (0.79%) REST
11 1 (0.79%) XHTML
Miscellaneous
1 15 (11.90%) Analytical Skills
2 8 (6.35%) CMDB
3 6 (4.76%) Blackberry
4 4 (3.17%) Management Information System
5 3 (2.38%) Minimum Viable Product
6 2 (1.59%) Enterprise Software
6 2 (1.59%) FMCG
6 2 (1.59%) Mainframe
6 2 (1.59%) User Experience
7 1 (0.79%) Blog
7 1 (0.79%) Clustering
7 1 (0.79%) EPoS
7 1 (0.79%) Handset
7 1 (0.79%) Life Science
7 1 (0.79%) RIA
Operating Systems
1 32 (25.40%) Windows
2 13 (10.32%) Windows 7
3 12 (9.52%) Windows 10
4 7 (5.56%) Windows Server
5 6 (4.76%) Linux
6 5 (3.97%) Unix
6 5 (3.97%) Windows XP
7 3 (2.38%) Windows 8
7 3 (2.38%) Windows Server 2008
7 3 (2.38%) Windows Server 2012
8 2 (1.59%) Android
8 2 (1.59%) Windows NT
8 2 (1.59%) Windows Vista
9 1 (0.79%) Apple iOS
Processes & Methodologies
1 55 (43.65%) ITIL
2 52 (41.27%) Service Management
3 37 (29.37%) Agile Software Development
4 24 (19.05%) ITSM
5 15 (11.90%) Scrum
6 14 (11.11%) SDLC
7 10 (7.94%) ITIL V3
7 10 (7.94%) Waterfall
7 10 (7.94%) Workflow
8 9 (7.14%) Continuous Delivery
8 9 (7.14%) DevOps
8 9 (7.14%) Incident Management
8 9 (7.14%) Service Delivery
9 8 (6.35%) Mentoring
10 7 (5.56%) Analytics
10 7 (5.56%) Migration
11 6 (4.76%) Configuration Management
11 6 (4.76%) E-Commerce
11 6 (4.76%) Identity Management
11 6 (4.76%) OO
Programming Languages
1 19 (15.08%) JavaScript
2 11 (8.73%) SQL
3 8 (6.35%) PowerShell
4 7 (5.56%) C#
5 5 (3.97%) T-SQL
5 5 (3.97%) VB.NET
6 3 (2.38%) Java
7 1 (0.79%) COBOL
Qualifications
1 8 (6.35%) Microsoft Certification
1 8 (6.35%) Security Cleared
2 6 (4.76%) ITIL Certification
3 5 (3.97%) SC Cleared
4 3 (2.38%) ITIL Foundation Certificate
4 3 (2.38%) MCITP
4 3 (2.38%) MCP
4 3 (2.38%) MCSE
5 2 (1.59%) Degree
5 2 (1.59%) DV Cleared
6 1 (0.79%) BPSS Clearance
6 1 (0.79%) CCNA
6 1 (0.79%) CCNP
6 1 (0.79%) Cisco Certification
6 1 (0.79%) HP ASE
6 1 (0.79%) MCTS
Quality Assurance & Compliance
1 7 (5.56%) SLA
2 3 (2.38%) Disclosure Scotland
2 3 (2.38%) GAMP
2 3 (2.38%) GxP
3 1 (0.79%) COBIT
3 1 (0.79%) Data Quality
3 1 (0.79%) PMO
3 1 (0.79%) Sarbanes-Oxley
System Software
1 16 (12.70%) Active Directory
2 6 (4.76%) Virtual Desktop
3 3 (2.38%) Hyper-V
3 3 (2.38%) VMware Infrastructure
3 3 (2.38%) VMware Workstation
4 2 (1.59%) Docker
5 1 (0.79%) BitLocker
Systems Management
1 8 (6.35%) Puppet
2 6 (4.76%) SCCM
3 5 (3.97%) Opscode Chef
4 2 (1.59%) Systems Management Server (SMS)
4 2 (1.59%) Tivoli
4 2 (1.59%) Tivoli Storage Manager
4 2 (1.59%) Unicenter
5 1 (0.79%) AirWatch
5 1 (0.79%) CA Spectrum
5 1 (0.79%) Control-M
5 1 (0.79%) FortiGate
Vendors
1 22 (17.46%) Microsoft
2 17 (13.49%) Remedy
3 11 (8.73%) HP
4 10 (7.94%) CA
5 9 (7.14%) Citrix
6 6 (4.76%) Teradata
6 6 (4.76%) Twitter
7 5 (3.97%) AppDynamics
7 5 (3.97%) BMC
8 3 (2.38%) Ab Initio
8 3 (2.38%) F5
8 3 (2.38%) VMware
9 2 (1.59%) Alcatel-Lucent
9 2 (1.59%) Cisco
9 2 (1.59%) EMC
9 2 (1.59%) IBM
9 2 (1.59%) Oracle
9 2 (1.59%) Peregrine
9 2 (1.59%) Snow
9 2 (1.59%) Spiceworks
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Lorien Resourcing
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