The table below looks at the statistics for SLA skills in IT jobs advertised for the South Wales region. Included is a guide to the salaries offered in IT jobs that have cited SLA over the 3 months to 29 July 2016 with a comparison to the same period over the previous 2 years.

3 months to
29 Jul 2016
Same period 2015 Same period 2014
Service Level Agreement (SLA)
Rank 37 49 41
Rank change year-on-year
+12 -8
Permanent jobs citing SLA 57 52 59
As % of all permanent IT jobs located in South Wales 5.07% 4.24% 5.19%
As % of the Quality Assurance & Compliance category 42.86% 50.98% 44.03%
Number of salaries quoted 51 48 50
Median salary £26,000 £37,500 £35,000
Median salary % change year-on-year
-30.66% +7.14%
90% offered a salary of more than £18,000 £24,100 £22,500
10% offered a salary of more than £35,000 £42,500 £42,500
UK excluding London median salary £34,500 £33,500 £34,000
% change year-on-year
+2.98% -1.47%
SLA
Wales

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in permanent jobs advertised in the South Wales region.

Quality Assurance & Compliance Category
South Wales
Permanent IT job ads with a match in the
Quality Assurance & Compliance category
133 102 134
As % of all permanent IT jobs located in South Wales 11.83% 8.32% 11.79%
Number of salaries quoted 117 89 118
Median salary £35,000 £36,750 £37,500
Median salary % change year-on-year
-4.76% -2.00%
90% offered a salary of more than £22,500 £25,500 £25,500
10% offered a salary of more than £57,700 £48,700 £43,700
UK excluding London median salary £45,000 £42,274 £40,500
% change year-on-year
+6.44% +4.38%

SLA
Jobs Demand Trend in South Wales

The demand trend of job ads across the South Wales region citing SLA as a proportion of all IT jobs with a match in the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in South Wales

SLA
Salary Trend in South Wales

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA across the South Wales region.

SLA Salary Trend in South Wales

SLA
Salary Histogram in South Wales

This chart provides a salary histogram for IT jobs citing SLA across the South Wales region over the 3 months to 29 July 2016.

SLA Salary Histogram in South Wales

SLA
Job Locations in South Wales

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing SLA within the South Wales region over the 3 months to 29 July 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cardiff +24 46 £27,500 -29.48% 1
Bridgend +2 10 £22,500 -35.71%
SLA
Wales

SLA
Top 30 Related IT Skills in South Wales

For the 6 months to 29 July 2016, IT jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South Wales region with a requirement for SLA.

1 74 (67.89%) ITIL
2 57 (52.29%) Windows
3 49 (44.95%) Microsoft
4 44 (40.37%) Firewall
5 36 (33.03%) Incident Management
6 35 (32.11%) VMware
7 31 (28.44%) Cisco Certification
7 31 (28.44%) SQL
8 28 (25.69%) Linux
9 26 (23.85%) MS Excel
10 25 (22.94%) Cisco
10 25 (22.94%) Internet
11 22 (20.18%) CCNA
11 22 (20.18%) MS Exchange
11 22 (20.18%) ITIL Foundation Certificate
12 21 (19.27%) Citrix
12 21 (19.27%) Service Management
13 19 (17.43%) Windows Server 2003
13 19 (17.43%) Oracle
14 18 (16.51%) Remedy
14 18 (16.51%) HP
14 18 (16.51%) Logistics
14 18 (16.51%) High Availability
14 18 (16.51%) Windows Server 2012
15 17 (15.60%) Windows Server
15 17 (15.60%) ITIL Certification
16 16 (14.68%) Tivoli
16 16 (14.68%) Tivoli Storage Manager
16 16 (14.68%) MS Office
16 16 (14.68%) AIX

SLA
Top Related IT Skills in South Wales by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 22 (20.18%) MS Exchange
2 13 (11.93%) Exchange Server 2007
2 13 (11.93%) Exchange Server 2010
3 1 (0.92%) Exchange Server 2003
3 1 (0.92%) Exchange Server 2013
Applications
1 26 (23.85%) MS Excel
2 16 (14.68%) MS Office
3 1 (0.92%) Spreadsheet
Business Applications
1 13 (11.93%) Remedy ITSM
Cloud Services
1 16 (14.68%) Office 365
2 2 (1.83%) Amazon AWS
2 2 (1.83%) SaaS
3 1 (0.92%) Cloud Computing
Communications & Networking
1 44 (40.37%) Firewall
2 25 (22.94%) Internet
3 4 (3.67%) DNS
3 4 (3.67%) NAS
4 3 (2.75%) LAN
4 3 (2.75%) WAN
5 2 (1.83%) VoIP
5 2 (1.83%) VPN
5 2 (1.83%) WLAN
6 1 (0.92%) Cisco ASA
6 1 (0.92%) Cisco IOS
6 1 (0.92%) Cisco Nexus
6 1 (0.92%) DPNSS
6 1 (0.92%) PSTN
6 1 (0.92%) QSIG
6 1 (0.92%) TCP/IP
6 1 (0.92%) VLAN
6 1 (0.92%) Wireless
Database & Business Intelligence
1 13 (11.93%) Oracle Database
2 11 (10.09%) Oracle Reports
2 11 (10.09%) SQL Server
3 8 (7.34%) Oracle Database 10g
3 8 (7.34%) Oracle Database 11g
3 8 (7.34%) Oracle Database 12c
3 8 (7.34%) Oracle9i Database
4 5 (4.59%) SQL Server 2014
4 5 (4.59%) SQLPlus
General
1 10 (9.17%) Finance
2 7 (6.42%) Back Office
3 4 (3.67%) Telecoms
4 2 (1.83%) Banking
4 2 (1.83%) Games
4 2 (1.83%) Manufacturing
Job Titles
1 46 (42.20%) Support Engineer
2 24 (22.02%) Analyst
3 16 (14.68%) 1st Line Support
4 15 (13.76%) IT Engineer
4 15 (13.76%) IT Support
4 15 (13.76%) Technical Engineer
4 15 (13.76%) Technical Support
4 15 (13.76%) Technical Support Engineer
5 14 (12.84%) 1st Line Engineer
5 14 (12.84%) 1st Line Support Engineer
5 14 (12.84%) IT Support Engineer
6 13 (11.93%) 3rd Line Engineer
6 13 (11.93%) 3rd Line Support
6 13 (11.93%) 3rd Line Support Engineer
6 13 (11.93%) DBA
7 10 (9.17%) 1st Line Technical Support
7 10 (9.17%) Administrator
7 10 (9.17%) Service Analyst
7 10 (9.17%) Service Desk Analyst
8 8 (7.34%) Incident Manager
Libraries, Frameworks & Software Standards
1 11 (10.09%) CGI
2 8 (7.34%) Oracle GoldenGate
2 8 (7.34%) Oracle Streams
3 1 (0.92%) COM
Miscellaneous
1 10 (9.17%) Analytical Skills
2 6 (5.50%) Management Information System
3 5 (4.59%) Clustering
3 5 (4.59%) Fintech
3 5 (4.59%) Mobile Payment
4 1 (0.92%) Data Centre
Operating Systems
1 57 (52.29%) Windows
2 28 (25.69%) Linux
3 19 (17.43%) Windows Server 2003
4 18 (16.51%) Windows Server 2012
5 17 (15.60%) Windows Server
6 16 (14.68%) AIX
7 13 (11.93%) Unix
8 8 (7.34%) Windows Server 2008
9 5 (4.59%) Solaris
9 5 (4.59%) Windows 2000
10 4 (3.67%) Mac OS X
10 4 (3.67%) Windows 7
11 1 (0.92%) Data ONTAP
11 1 (0.92%) Windows 8
11 1 (0.92%) Windows XP
Processes & Methodologies
1 74 (67.89%) ITIL
2 36 (33.03%) Incident Management
3 21 (19.27%) Service Management
4 18 (16.51%) High Availability
4 18 (16.51%) Logistics
5 14 (12.84%) Mentoring
6 13 (11.93%) ITSM
6 13 (11.93%) Performance Monitoring
6 13 (11.93%) Performance Tuning
7 9 (8.26%) Resource Management
8 8 (7.34%) Database Tuning
9 6 (5.50%) Data Analysis
10 5 (4.59%) Agile Software Development
10 5 (4.59%) Data Entry
10 5 (4.59%) Database Mirroring
10 5 (4.59%) ITIL V2
11 4 (3.67%) Problem Management
11 4 (3.67%) User Acceptance Testing
12 3 (2.75%) Fault Management
12 3 (2.75%) Service Delivery
Programming Languages
1 31 (28.44%) SQL
2 13 (11.93%) PL/SQL
3 8 (7.34%) Shell Script
4 6 (5.50%) PowerShell
5 5 (4.59%) T-SQL
6 2 (1.83%) Bash Shell
6 2 (1.83%) Perl
6 2 (1.83%) PHP
6 2 (1.83%) Python
Qualifications
1 31 (28.44%) Cisco Certification
2 22 (20.18%) CCNA
2 22 (20.18%) ITIL Foundation Certificate
3 17 (15.60%) ITIL Certification
4 13 (11.93%) DV Cleared
4 13 (11.93%) SC Cleared
4 13 (11.93%) Security Cleared
5 9 (8.26%) CCNP
6 8 (7.34%) A+ Certification
7 6 (5.50%) MCSE
7 6 (5.50%) Microsoft Certification
8 4 (3.67%) Degree
8 4 (3.67%) ISEB
9 1 (0.92%) NCDA
Quality Assurance & Compliance
1 2 (1.83%) ISO 9001
1 2 (1.83%) QA
2 1 (0.92%) ISO/IEC 27001
System Software
1 15 (13.76%) Active Directory
2 8 (7.34%) Oracle Clusterware
2 8 (7.34%) Oracle RAC
3 1 (0.92%) Hyper-V
3 1 (0.92%) VMware Infrastructure
Systems Management
1 16 (14.68%) HP Data Protector
1 16 (14.68%) Tivoli
1 16 (14.68%) Tivoli Storage Manager
2 8 (7.34%) Data Guard
2 8 (7.34%) Oracle Flashback
2 8 (7.34%) Oracle RMAN
2 8 (7.34%) Oracle Statspack
3 5 (4.59%) Failover Clustering
4 3 (2.75%) SCCM
5 2 (1.83%) Opscode Chef
5 2 (1.83%) Puppet
6 1 (0.92%) ServiceCenter
6 1 (0.92%) WSUS
Vendors
1 49 (44.95%) Microsoft
2 35 (32.11%) VMware
3 25 (22.94%) Cisco
4 21 (19.27%) Citrix
5 19 (17.43%) Oracle
6 18 (16.51%) HP
6 18 (16.51%) Remedy
7 5 (4.59%) ServiceNow
8 4 (3.67%) Sage
9 3 (2.75%) NETGEAR
9 3 (2.75%) Veeam
10 2 (1.83%) Dell
10 2 (1.83%) SAP
11 1 (0.92%) NetApp
11 1 (0.92%) Wyse
Cardiff, South Glamorgan
IntaPeople
Salary: £16000 - £20000 per annum
Posted: 4 hours ago