The table below looks at the statistics for SLA skills in IT jobs advertised for the South Wales region. Included is a guide to the salaries offered in IT jobs that have cited SLA over the 3 months to 22 February 2017 with a comparison to the same period over the previous 2 years.

3 months to
22 Feb 2017
Same period 2016 Same period 2015
Service Level Agreement (SLA)
Wales / South Wales
Rank 40 55 57
Rank change year-on-year
+15 +2
Permanent jobs citing SLA 40 45 39
As % of all permanent IT jobs located in South Wales 4.77% 3.72% 3.26%
As % of the Quality Assurance & Compliance category 51.95% 32.37% 33.05%
Number of salaries quoted 34 38 33
Median salary £27,000 £31,000 £35,000
Median salary % change year-on-year
-12.90% -11.42%
90% offered a salary of more than £22,150 £19,700 £23,000
10% offered a salary of more than £43,500 £40,500 £46,000
UK excluding London median salary £31,500 £35,000 £35,000
% change year-on-year
-10.00% -

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in permanent jobs advertised in the South Wales region.

Quality Assurance & Compliance Category
South Wales
Permanent IT job ads with a match in the
Quality Assurance & Compliance category
77 139 118
As % of all permanent IT jobs located in South Wales 9.18% 11.50% 9.87%
Number of salaries quoted 69 112 93
Median salary £35,000 £35,000 £38,400
Median salary % change year-on-year
- -8.85%
90% offered a salary of more than £22,500 £20,000 £25,000
10% offered a salary of more than £50,000 £46,000 £45,000
UK excluding London median salary £41,500 £44,000 £42,500
% change year-on-year
-5.68% +3.52%

SLA
Jobs Demand Trend in South Wales

The demand trend of job ads across the South Wales region citing SLA as a proportion of all IT jobs with a match in the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in South Wales

SLA
Salary Trend in South Wales

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA across the South Wales region.

SLA Salary Trend in South Wales

SLA
Salary Histogram in South Wales

This chart provides a salary histogram for IT jobs citing SLA across the South Wales region over the 3 months to 22 February 2017.

SLA Salary Histogram in South Wales

SLA
Job Locations in South Wales

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing SLA within the South Wales region over the 3 months to 22 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cardiff +17 28 £27,000 -1.81% 2
Newport -2 5 £24,000 -21.95%
Caerphilly -6 3 £27,500 -15.38%
Torfaen +10 2 - -
Bridgend +15 1 £40,000 - 2
SLA
Wales

SLA
Top 30 Related IT Skills in South Wales

For the 6 months to 22 February 2017, IT jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South Wales region with a requirement for SLA.

1 31 (40.26%) ITIL
2 24 (31.17%) Windows
3 21 (27.27%) Microsoft
4 17 (22.08%) Service Delivery
5 16 (20.78%) Finance
6 15 (19.48%) Active Directory
6 15 (19.48%) Data Centre
7 14 (18.18%) Windows Server
7 14 (18.18%) Statistics
7 14 (18.18%) VMware
8 13 (16.88%) Stakeholder Management
8 13 (16.88%) Firewall
8 13 (16.88%) MS Excel
8 13 (16.88%) Security Cleared
8 13 (16.88%) Office 365
9 12 (15.58%) MS PowerPoint
10 11 (14.29%) Performance Management
11 10 (12.99%) Critical Success Factor
11 10 (12.99%) Escalation Management
11 10 (12.99%) Contract Management
11 10 (12.99%) PDA
11 10 (12.99%) MS Office
12 9 (11.69%) ITSM
13 8 (10.39%) Service Management
13 8 (10.39%) Windows Server 2012
13 8 (10.39%) Hyper-V
13 8 (10.39%) Mentoring
14 7 (9.09%) MS Exchange
14 7 (9.09%) Cisco
15 6 (7.79%) ISEB

SLA
Top Related IT Skills in South Wales by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (9.09%) MS Exchange
2 6 (7.79%) Exchange Server 2010
3 4 (5.19%) Exchange Server 2007
4 3 (3.90%) IBM Notes
5 2 (2.60%) IIS
6 1 (1.30%) Exchange Server 2013
6 1 (1.30%) SharePoint
Applications
1 13 (16.88%) MS Excel
2 12 (15.58%) MS PowerPoint
3 10 (12.99%) MS Office
4 2 (2.60%) MS Visio
Business Applications
1 3 (3.90%) Sage 200
1 3 (3.90%) Sage 50
2 1 (1.30%) Dynamics CRM
2 1 (1.30%) Maximo
Cloud Services
1 13 (16.88%) Office 365
2 2 (2.60%) Amazon AWS
3 1 (1.30%) Microsoft Azure
Communications & Networking
1 13 (16.88%) Firewall
2 6 (7.79%) SMS
3 4 (5.19%) SAN
3 4 (5.19%) Wireless
4 3 (3.90%) LAN
4 3 (3.90%) VoIP
5 2 (2.60%) DNS
5 2 (2.60%) Internet
5 2 (2.60%) IPsec
5 2 (2.60%) WAN
6 1 (1.30%) BGP
6 1 (1.30%) DHCP
6 1 (1.30%) FTP
6 1 (1.30%) Intranet
6 1 (1.30%) IPv4
6 1 (1.30%) IPv6
6 1 (1.30%) MPLS
6 1 (1.30%) OSPF
6 1 (1.30%) SSL
6 1 (1.30%) TCP/IP
Database & Business Intelligence
1 6 (7.79%) SQL Server
2 4 (5.19%) SQL Server 2008
2 4 (5.19%) SQL Server 2012
3 3 (3.90%) SQL Server 2014
4 2 (2.60%) Oracle Reports
Development Applications
1 1 (1.30%) Rational DOORS
1 1 (1.30%) Subversion
1 1 (1.30%) Visual Studio
General
1 16 (20.78%) Finance
2 4 (5.19%) Telecoms
3 3 (3.90%) Banking
4 2 (2.60%) Games
5 1 (1.30%) Back Office
5 1 (1.30%) Retail
Job Titles
1 20 (25.97%) Support Engineer
2 16 (20.78%) Analyst
3 13 (16.88%) IT Support
3 13 (16.88%) Service Manager
4 11 (14.29%) IT Engineer
5 10 (12.99%) Break Fix Engineer
5 10 (12.99%) IT Support Engineer
6 9 (11.69%) Service Analyst
6 9 (11.69%) Service Desk Analyst
7 8 (10.39%) IT Manager
8 7 (9.09%) Delivery Manager
8 7 (9.09%) Services Delivery Manager
8 7 (9.09%) Support Analyst
9 4 (5.19%) 3rd Line Engineer
9 4 (5.19%) 3rd Line Support
9 4 (5.19%) 3rd Line Support Engineer
9 4 (5.19%) Infrastructure Engineer
9 4 (5.19%) Service Support Manager
9 4 (5.19%) Support Manager
10 3 (3.90%) IT Technician
Libraries, Frameworks & Software Standards
1 6 (7.79%) Flash
2 1 (1.30%) .NET
Miscellaneous
1 15 (19.48%) Data Centre
2 10 (12.99%) PDA
3 5 (6.49%) Analytical Skills
3 5 (6.49%) Management Information System
4 2 (2.60%) CMDB
5 1 (1.30%) Distributed Denial-of-Service
5 1 (1.30%) Virtual Team
Operating Systems
1 24 (31.17%) Windows
2 14 (18.18%) Windows Server
3 8 (10.39%) Windows Server 2012
4 5 (6.49%) Mac OS X
5 4 (5.19%) Windows Server 2003
6 3 (3.90%) Windows 10
6 3 (3.90%) Windows 7
6 3 (3.90%) Windows 8
7 2 (2.60%) Linux
8 1 (1.30%) Windows Server 2008
Processes & Methodologies
1 31 (40.26%) ITIL
2 17 (22.08%) Service Delivery
3 14 (18.18%) Statistics
4 13 (16.88%) Stakeholder Management
5 11 (14.29%) Performance Management
6 10 (12.99%) Contract Management
6 10 (12.99%) Critical Success Factor
6 10 (12.99%) Escalation Management
7 9 (11.69%) ITSM
8 8 (10.39%) Mentoring
8 8 (10.39%) Service Management
9 6 (7.79%) Business Development
9 6 (7.79%) Financial Modelling
9 6 (7.79%) Incident Management
9 6 (7.79%) Service Design
9 6 (7.79%) Stakeholder Engagement
10 5 (6.49%) CRM
10 5 (6.49%) E-Commerce
11 4 (5.19%) ERP
11 4 (5.19%) Logistics
Programming Languages
1 4 (5.19%) SQL
2 3 (3.90%) PHP
3 2 (2.60%) Bash Shell
3 2 (2.60%) Perl
3 2 (2.60%) Python
4 1 (1.30%) C#
4 1 (1.30%) VB.NET
Qualifications
1 13 (16.88%) Security Cleared
2 6 (7.79%) Cisco Certification
2 6 (7.79%) ISEB
2 6 (7.79%) Microsoft Certification
3 5 (6.49%) CCNA
3 5 (6.49%) Degree
3 5 (6.49%) MCSE
4 3 (3.90%) ITIL Certification
5 2 (2.60%) MCP
6 1 (1.30%) ITIL Foundation Certificate
6 1 (1.30%) MCSA
Quality Assurance & Compliance
1 2 (2.60%) QA
2 1 (1.30%) ISO/IEC 27001
System Software
1 15 (19.48%) Active Directory
2 8 (10.39%) Hyper-V
3 5 (6.49%) VMware Infrastructure
4 1 (1.30%) VMware ESXi
Systems Management
1 2 (2.60%) Opscode Chef
1 2 (2.60%) Puppet
2 1 (1.30%) NetBackup
2 1 (1.30%) SCCM
2 1 (1.30%) Tivoli
2 1 (1.30%) WSUS
Vendors
1 21 (27.27%) Microsoft
2 14 (18.18%) VMware
3 7 (9.09%) Cisco
4 6 (7.79%) Cadence
5 5 (6.49%) Apple
5 5 (6.49%) Dell
6 3 (3.90%) Avaya
6 3 (3.90%) ICL
6 3 (3.90%) Lotus
6 3 (3.90%) Sage
6 3 (3.90%) Veeam
7 2 (2.60%) Alcatel-Lucent
7 2 (2.60%) Ciena
7 2 (2.60%) Huawei
7 2 (2.60%) Nokia
7 2 (2.60%) Oracle
7 2 (2.60%) Tellabs
8 1 (1.30%) Citrix
8 1 (1.30%) Juniper
8 1 (1.30%) Veritas
Bridgend, Mid Glamorgan
CGI
Salary: £20000 - £27000 per annum + benefits
Posted: 7 days ago
Bridgend, Mid Glamorgan
CGI
Salary: £35000 - £45000 per annum + benefits
Posted: 7 days ago
Cardiff, South Glamorgan
IntaPeople
Salary: £55000 - £65000 per annum
Posted: 6 days ago