The table below looks at the statistics for SLA skills in IT jobs advertised for the South Wales region. Included is a guide to the salaries offered in IT jobs that have cited SLA over the 3 months to 9 December 2016 with a comparison to the same period over the previous 2 years.

3 months to
9 Dec 2016
Same period 2015 Same period 2014
Service Level Agreement (SLA)
Rank 63 46 50
Rank change year-on-year
-17 +4
Permanent jobs citing SLA 33 51 46
As % of all permanent IT jobs located in South Wales 3.09% 4.65% 4.11%
As % of the Quality Assurance & Compliance category 31.13% 40.48% 37.40%
Number of salaries quoted 25 46 43
Median salary £23,500 £31,750 £31,500
Median salary % change year-on-year
-25.98% +0.79%
90% offered a salary of more than £17,500 £17,500 £18,450
10% offered a salary of more than £40,000 £43,500 £47,500
UK excluding London median salary £34,000 £36,500 £33,000
% change year-on-year
-6.84% +10.60%
SLA
Wales

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in permanent jobs advertised in the South Wales region.

Quality Assurance & Compliance Category
South Wales
Permanent IT job ads with a match in the
Quality Assurance & Compliance category
106 126 123
As % of all permanent IT jobs located in South Wales 9.93% 11.50% 10.99%
Number of salaries quoted 88 103 99
Median salary £45,000 £38,500 £35,000
Median salary % change year-on-year
+16.88% +10.00%
90% offered a salary of more than £21,000 £18,000 £18,100
10% offered a salary of more than £80,000 £47,500 £55,000
UK excluding London median salary £43,500 £44,000 £41,500
% change year-on-year
-1.13% +6.02%

SLA
Jobs Demand Trend in South Wales

The demand trend of job ads across the South Wales region citing SLA as a proportion of all IT jobs with a match in the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in South Wales

SLA
Salary Trend in South Wales

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA across the South Wales region.

SLA Salary Trend in South Wales

SLA
Salary Histogram in South Wales

This chart provides a salary histogram for IT jobs citing SLA across the South Wales region over the 3 months to 9 December 2016.

SLA Salary Histogram in South Wales

SLA
Job Locations in South Wales

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing SLA within the South Wales region over the 3 months to 9 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cardiff -4 23 £22,000 -41.33%
Newport -12 9 £33,000 -10.20% 1
Caerphilly -3 1 £23,500 -27.69%
SLA
Wales

SLA
Top 30 Related IT Skills in South Wales

For the 6 months to 9 December 2016, IT jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South Wales region with a requirement for SLA.

1 51 (54.26%) ITIL
2 36 (38.30%) Microsoft
3 33 (35.11%) Windows
4 26 (27.66%) Firewall
5 23 (24.47%) VMware
6 19 (20.21%) Incident Management
6 19 (20.21%) Mentoring
7 18 (19.15%) Windows Server
7 18 (19.15%) Service Management
7 18 (19.15%) Service Delivery
7 18 (19.15%) Cisco Certification
8 17 (18.09%) MS Excel
8 17 (18.09%) MS Exchange
8 17 (18.09%) Cisco
8 17 (18.09%) Statistics
9 16 (17.02%) Active Directory
10 15 (15.96%) Office 365
11 14 (14.89%) Finance
11 14 (14.89%) Stakeholder Management
12 13 (13.83%) MS PowerPoint
12 13 (13.83%) Windows Server 2012
12 13 (13.83%) Data Centre
12 13 (13.83%) Performance Management
13 12 (12.77%) Windows Server 2003
14 11 (11.70%) MS Office
14 11 (11.70%) Logistics
14 11 (11.70%) Exchange Server 2007
14 11 (11.70%) Critical Success Factor
14 11 (11.70%) Exchange Server 2010
14 11 (11.70%) Escalation Management

SLA
Top Related IT Skills in South Wales by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 17 (18.09%) MS Exchange
2 11 (11.70%) Exchange Server 2007
2 11 (11.70%) Exchange Server 2010
3 2 (2.13%) IIS
4 1 (1.06%) SAS
4 1 (1.06%) SharePoint
Applications
1 17 (18.09%) MS Excel
2 13 (13.83%) MS PowerPoint
3 11 (11.70%) MS Office
4 2 (2.13%) MS Visio
Cloud Services
1 15 (15.96%) Office 365
2 1 (1.06%) Cloud Computing
Communications & Networking
1 26 (27.66%) Firewall
2 10 (10.64%) Internet
3 6 (6.38%) SMS
4 4 (4.26%) LAN
4 4 (4.26%) WAN
5 3 (3.19%) VoIP
5 3 (3.19%) WLAN
6 2 (2.13%) SSL
6 2 (2.13%) VPN
7 1 (1.06%) Cisco ASA
7 1 (1.06%) Cisco IOS
7 1 (1.06%) Cisco Nexus
7 1 (1.06%) DNS
7 1 (1.06%) FTP
7 1 (1.06%) HTTP
7 1 (1.06%) HTTPS
7 1 (1.06%) IPsec
7 1 (1.06%) NAS
7 1 (1.06%) SMTP
7 1 (1.06%) TCP/IP
Database & Business Intelligence
1 2 (2.13%) SQL Server
2 1 (1.06%) BusinessObjects
2 1 (1.06%) Data Warehouse
2 1 (1.06%) SAS EBI
2 1 (1.06%) SAS Enterprise Guide
2 1 (1.06%) SQL Server 2008
2 1 (1.06%) SQL Server 2012
Development Applications
1 1 (1.06%) Rational DOORS
1 1 (1.06%) Subversion
1 1 (1.06%) Visual Studio
General
1 14 (14.89%) Finance
2 5 (5.32%) Back Office
3 4 (4.26%) Telecoms
4 1 (1.06%) Legal
4 1 (1.06%) Retail
Job Titles
1 37 (39.36%) Support Engineer
2 19 (20.21%) Service Manager
3 18 (19.15%) Analyst
4 15 (15.96%) IT Engineer
4 15 (15.96%) IT Support
5 14 (14.89%) IT Support Engineer
5 14 (14.89%) Service Analyst
5 14 (14.89%) Service Desk Analyst
6 11 (11.70%) 3rd Line Engineer
6 11 (11.70%) 3rd Line Support
6 11 (11.70%) 3rd Line Support Engineer
7 8 (8.51%) 1st Line Support
7 8 (8.51%) Delivery Manager
7 8 (8.51%) IT Manager
7 8 (8.51%) Technical Support
8 7 (7.45%) Services Delivery Manager
8 7 (7.45%) Technical Engineer
8 7 (7.45%) Technical Support Engineer
9 6 (6.38%) Service Desk Manager
10 5 (5.32%) Service Support Manager
Libraries, Frameworks & Software Standards
1 6 (6.38%) Flash
Miscellaneous
1 17 (18.09%) Statistics
2 13 (13.83%) Data Centre
3 6 (6.38%) Analytical Skills
4 5 (5.32%) Management Information System
5 3 (3.19%) PDA
6 2 (2.13%) Performance Metrics
7 1 (1.06%) Mainframe
Operating Systems
1 33 (35.11%) Windows
2 18 (19.15%) Windows Server
3 13 (13.83%) Windows Server 2012
4 12 (12.77%) Windows Server 2003
5 8 (8.51%) Linux
6 6 (6.38%) AIX
7 3 (3.19%) Mac OS X
8 2 (2.13%) Windows Server 2008
9 1 (1.06%) Data ONTAP
Processes & Methodologies
1 51 (54.26%) ITIL
2 19 (20.21%) Incident Management
2 19 (20.21%) Mentoring
3 18 (19.15%) Service Delivery
3 18 (19.15%) Service Management
4 14 (14.89%) Stakeholder Management
5 13 (13.83%) Performance Management
6 11 (11.70%) Contract Management
6 11 (11.70%) Critical Success Factor
6 11 (11.70%) Escalation Management
6 11 (11.70%) Logistics
7 9 (9.57%) ITSM
8 8 (8.51%) Resource Management
9 6 (6.38%) Business Development
9 6 (6.38%) Financial Modelling
9 6 (6.38%) Service Design
9 6 (6.38%) Stakeholder Engagement
10 5 (5.32%) Problem Management
11 3 (3.19%) Application Packaging
11 3 (3.19%) ITIL V3
Programming Languages
1 4 (4.26%) SQL
2 1 (1.06%) C#
Qualifications
1 18 (19.15%) Cisco Certification
2 10 (10.64%) CCNA
2 10 (10.64%) ITIL Certification
3 9 (9.57%) ITIL Foundation Certificate
4 8 (8.51%) CCNP
5 6 (6.38%) Degree
5 6 (6.38%) ISEB
5 6 (6.38%) MCSE
5 6 (6.38%) Microsoft Certification
6 5 (5.32%) A+ Certification
7 4 (4.26%) Security Cleared
8 1 (1.06%) MCITP
8 1 (1.06%) MCSA
8 1 (1.06%) NCDA
Quality Assurance & Compliance
1 1 (1.06%) ISO/IEC 27001
System Software
1 16 (17.02%) Active Directory
2 3 (3.19%) Hyper-V
3 2 (2.13%) VMware Infrastructure
Systems Management
1 6 (6.38%) HP Data Protector
1 6 (6.38%) Tivoli
1 6 (6.38%) Tivoli Storage Manager
2 2 (2.13%) SCCM
2 2 (2.13%) WSUS
Vendors
1 36 (38.30%) Microsoft
2 23 (24.47%) VMware
3 17 (18.09%) Cisco
4 9 (9.57%) Citrix
4 9 (9.57%) HP
5 6 (6.38%) Cadence
6 5 (5.32%) Dell
7 3 (3.19%) Avaya
7 3 (3.19%) NETGEAR
7 3 (3.19%) Veeam
8 2 (2.13%) Alcatel-Lucent
8 2 (2.13%) Altiris
8 2 (2.13%) Apple
8 2 (2.13%) Ciena
8 2 (2.13%) Huawei
8 2 (2.13%) Nokia
8 2 (2.13%) Remedy
8 2 (2.13%) Tellabs
9 1 (1.06%) Sage
9 1 (1.06%) Salesforce.com
Newport, Gwent
Senitor Associates
Salary: £30000 - £40000 per annum + Benefits
Posted: 21 hours ago
Caldicot, Gwent
CPS Group UK
Salary: £17000 - £23000 per annum + pension, annual leave,
Posted: 4 days ago