The table below looks at the statistics for SLA skills in IT jobs advertised for the South Wales region. Included is a guide to the salaries offered in IT jobs that have cited SLA over the 3 months to 24 August 2016 with a comparison to the same period over the previous 2 years.

3 months to
24 Aug 2016
Same period 2015 Same period 2014
Service Level Agreement (SLA)
Rank 35 51 41
Rank change year-on-year
+16 -10
Permanent jobs citing SLA 60 53 56
As % of all permanent IT jobs located in South Wales 5.37% 4.18% 5.03%
As % of the Quality Assurance & Compliance category 40.27% 51.96% 47.46%
Number of salaries quoted 55 49 47
Median salary £27,500 £39,000 £37,500
Median salary % change year-on-year
-29.48% +4.00%
90% offered a salary of more than £18,000 £20,000 £22,500
10% offered a salary of more than £34,980 £44,200 £43,900
UK excluding London median salary £35,000 £35,000 £32,500
% change year-on-year
- +7.69%
SLA
Wales

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in permanent jobs advertised in the South Wales region.

Quality Assurance & Compliance Category
South Wales
Permanent IT job ads with a match in the
Quality Assurance & Compliance category
149 102 118
As % of all permanent IT jobs located in South Wales 13.34% 8.05% 10.60%
Number of salaries quoted 134 92 105
Median salary £35,000 £37,500 £35,000
Median salary % change year-on-year
-6.66% +7.14%
90% offered a salary of more than £21,750 £25,500 £23,500
10% offered a salary of more than £52,500 £44,000 £51,500
UK excluding London median salary £45,000 £42,500 £40,000
% change year-on-year
+5.88% +6.25%

SLA
Jobs Demand Trend in South Wales

The demand trend of job ads across the South Wales region citing SLA as a proportion of all IT jobs with a match in the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in South Wales

SLA
Salary Trend in South Wales

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA across the South Wales region.

SLA Salary Trend in South Wales

SLA
Salary Histogram in South Wales

This chart provides a salary histogram for IT jobs citing SLA across the South Wales region over the 3 months to 24 August 2016.

SLA Salary Histogram in South Wales

SLA
Job Locations in South Wales

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing SLA within the South Wales region over the 3 months to 24 August 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cardiff +20 50 £27,500 -29.48% 1
Bridgend -6 6 £22,500 -41.93% 1
Newport +7 3 £30,000 -17.24%
Caerphilly - 1 £30,000 -
SLA
Wales

SLA
Top 30 Related IT Skills in South Wales

For the 6 months to 24 August 2016, IT jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South Wales region with a requirement for SLA.

1 72 (63.16%) ITIL
2 58 (50.88%) Windows
3 56 (49.12%) Microsoft
4 48 (42.11%) Firewall
5 36 (31.58%) VMware
5 36 (31.58%) Incident Management
6 34 (29.82%) Cisco Certification
7 29 (25.44%) Linux
8 28 (24.56%) MS Excel
9 27 (23.68%) Cisco
10 26 (22.81%) MS Exchange
10 26 (22.81%) Service Management
10 26 (22.81%) Internet
11 25 (21.93%) SQL
12 24 (21.05%) CCNA
13 22 (19.30%) ITIL Foundation Certificate
14 21 (18.42%) Windows Server 2012
14 21 (18.42%) Windows Server
15 20 (17.54%) Logistics
15 20 (17.54%) Citrix
15 20 (17.54%) Remedy
15 20 (17.54%) HP
15 20 (17.54%) Windows Server 2003
16 18 (15.79%) MS Office
16 18 (15.79%) High Availability
16 18 (15.79%) Office 365
17 17 (14.91%) HP Data Protector
17 17 (14.91%) AIX
17 17 (14.91%) Active Directory
17 17 (14.91%) Tivoli

SLA
Top Related IT Skills in South Wales by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 26 (22.81%) MS Exchange
2 15 (13.16%) Exchange Server 2007
2 15 (13.16%) Exchange Server 2010
3 1 (0.88%) Exchange Server 2003
3 1 (0.88%) Exchange Server 2013
3 1 (0.88%) IIS
3 1 (0.88%) SAS
Applications
1 28 (24.56%) MS Excel
2 18 (15.79%) MS Office
3 2 (1.75%) MS PowerPoint
Business Applications
1 13 (11.40%) Remedy ITSM
Cloud Services
1 18 (15.79%) Office 365
2 2 (1.75%) Amazon AWS
2 2 (1.75%) SaaS
3 1 (0.88%) Cloud Computing
Communications & Networking
1 48 (42.11%) Firewall
2 26 (22.81%) Internet
3 4 (3.51%) DNS
3 4 (3.51%) LAN
3 4 (3.51%) NAS
3 4 (3.51%) WAN
4 3 (2.63%) WLAN
5 2 (1.75%) VoIP
5 2 (1.75%) VPN
6 1 (0.88%) Cisco ASA
6 1 (0.88%) Cisco IOS
6 1 (0.88%) DPNSS
6 1 (0.88%) FTP
6 1 (0.88%) HTTP
6 1 (0.88%) HTTPS
6 1 (0.88%) PSTN
6 1 (0.88%) QSIG
6 1 (0.88%) SMTP
6 1 (0.88%) SSL
6 1 (0.88%) TCP/IP
Database & Business Intelligence
1 13 (11.40%) Oracle Database
2 9 (7.89%) Oracle Reports
3 8 (7.02%) Oracle Database 10g
3 8 (7.02%) Oracle Database 11g
3 8 (7.02%) Oracle Database 12c
3 8 (7.02%) Oracle9i Database
3 8 (7.02%) SQL Server
4 5 (4.39%) SQL Server 2014
4 5 (4.39%) SQLPlus
5 1 (0.88%) BusinessObjects
5 1 (0.88%) Data Warehouse
5 1 (0.88%) SAS EBI
5 1 (0.88%) SAS Enterprise Guide
General
1 10 (8.77%) Finance
2 8 (7.02%) Back Office
3 4 (3.51%) Telecoms
4 2 (1.75%) Banking
4 2 (1.75%) Games
4 2 (1.75%) Manufacturing
5 1 (0.88%) Legal
Job Titles
1 51 (44.74%) Support Engineer
2 18 (15.79%) 1st Line Support
2 18 (15.79%) Analyst
2 18 (15.79%) IT Engineer
2 18 (15.79%) IT Support
3 17 (14.91%) IT Support Engineer
4 16 (14.04%) Technical Engineer
4 16 (14.04%) Technical Support
4 16 (14.04%) Technical Support Engineer
5 15 (13.16%) 1st Line Engineer
5 15 (13.16%) 1st Line Support Engineer
5 15 (13.16%) 3rd Line Engineer
5 15 (13.16%) 3rd Line Support
5 15 (13.16%) 3rd Line Support Engineer
6 13 (11.40%) DBA
7 12 (10.53%) Service Analyst
7 12 (10.53%) Service Desk Analyst
8 11 (9.65%) 1st Line Technical Support
9 10 (8.77%) Administrator
10 8 (7.02%) Incident Manager
Libraries, Frameworks & Software Standards
1 11 (9.65%) CGI
2 8 (7.02%) Oracle GoldenGate
2 8 (7.02%) Oracle Streams
3 1 (0.88%) COM
Miscellaneous
1 10 (8.77%) Analytical Skills
2 6 (5.26%) Management Information System
3 5 (4.39%) Clustering
3 5 (4.39%) Fintech
3 5 (4.39%) Mobile Payment
4 4 (3.51%) Data Centre
4 4 (3.51%) Statistics
5 2 (1.75%) Performance Metrics
6 1 (0.88%) Mainframe
Operating Systems
1 58 (50.88%) Windows
2 29 (25.44%) Linux
3 21 (18.42%) Windows Server
3 21 (18.42%) Windows Server 2012
4 20 (17.54%) Windows Server 2003
5 17 (14.91%) AIX
6 13 (11.40%) Unix
7 7 (6.14%) Windows Server 2008
8 5 (4.39%) Solaris
8 5 (4.39%) Windows 2000
9 4 (3.51%) Mac OS X
10 1 (0.88%) Data ONTAP
10 1 (0.88%) Windows 7
10 1 (0.88%) Windows 8
Processes & Methodologies
1 72 (63.16%) ITIL
2 36 (31.58%) Incident Management
3 26 (22.81%) Service Management
4 20 (17.54%) Logistics
5 18 (15.79%) High Availability
6 16 (14.04%) Mentoring
7 13 (11.40%) ITSM
7 13 (11.40%) Performance Monitoring
7 13 (11.40%) Performance Tuning
8 11 (9.65%) Resource Management
9 8 (7.02%) Database Tuning
10 7 (6.14%) Service Delivery
11 5 (4.39%) Database Mirroring
11 5 (4.39%) ITIL V2
12 4 (3.51%) Performance Management
12 4 (3.51%) Problem Management
13 3 (2.63%) Agile Software Development
13 3 (2.63%) Email Management
13 3 (2.63%) Fault Management
13 3 (2.63%) User Acceptance Testing
Programming Languages
1 25 (21.93%) SQL
2 13 (11.40%) PL/SQL
3 8 (7.02%) Shell Script
4 6 (5.26%) PowerShell
5 5 (4.39%) T-SQL
6 2 (1.75%) Bash Shell
6 2 (1.75%) Perl
6 2 (1.75%) PHP
6 2 (1.75%) Python
7 1 (0.88%) C#
Qualifications
1 34 (29.82%) Cisco Certification
2 24 (21.05%) CCNA
3 22 (19.30%) ITIL Foundation Certificate
4 15 (13.16%) ITIL Certification
5 13 (11.40%) DV Cleared
5 13 (11.40%) SC Cleared
5 13 (11.40%) Security Cleared
6 10 (8.77%) CCNP
7 8 (7.02%) A+ Certification
8 7 (6.14%) MCSE
8 7 (6.14%) Microsoft Certification
9 5 (4.39%) Degree
10 1 (0.88%) ISEB
10 1 (0.88%) MCITP
10 1 (0.88%) NCDA
Quality Assurance & Compliance
1 2 (1.75%) ISO 9001
1 2 (1.75%) ISO/IEC 27001
1 2 (1.75%) QA
System Software
1 17 (14.91%) Active Directory
2 8 (7.02%) Oracle Clusterware
2 8 (7.02%) Oracle RAC
3 1 (0.88%) Hyper-V
3 1 (0.88%) VMware Infrastructure
Systems Management
1 17 (14.91%) HP Data Protector
1 17 (14.91%) Tivoli
1 17 (14.91%) Tivoli Storage Manager
2 8 (7.02%) Data Guard
2 8 (7.02%) Oracle Flashback
2 8 (7.02%) Oracle RMAN
2 8 (7.02%) Oracle Statspack
3 5 (4.39%) Failover Clustering
4 2 (1.75%) Opscode Chef
4 2 (1.75%) Puppet
4 2 (1.75%) SCCM
5 1 (0.88%) ServiceCenter
5 1 (0.88%) WSUS
Vendors
1 56 (49.12%) Microsoft
2 36 (31.58%) VMware
3 27 (23.68%) Cisco
4 20 (17.54%) Citrix
4 20 (17.54%) HP
4 20 (17.54%) Remedy
5 15 (13.16%) Oracle
6 5 (4.39%) ServiceNow
7 4 (3.51%) NETGEAR
7 4 (3.51%) Sage
7 4 (3.51%) Veeam
8 3 (2.63%) Dell
9 2 (1.75%) Altiris
9 2 (1.75%) SAP
10 1 (0.88%) NetApp
10 1 (0.88%) Salesforce.com
Bridgend, Mid Glamorgan
CGI
Salary: £33000 per annum
Posted: Yesterday
Cardiff, South Glamorgan
CPS Group UK
Salary: £25000 - £35000 per annum + 30% shift uplift,bonus,pension
Posted: 6 days ago