The table below looks at the statistics for SLA skills in IT jobs advertised for the South Wales region. Included is a guide to the salaries offered in IT jobs that have cited SLA over the 3 months to 21 January 2017 with a comparison to the same period over the previous 2 years.

3 months to
21 Jan 2017
Same period 2016 Same period 2015
Service Level Agreement (SLA)
Wales / South Wales
Rank 49 46 65
Rank change year-on-year
-3 +19
Permanent jobs citing SLA 29 47 37
As % of all permanent IT jobs located in South Wales 3.34% 4.35% 3.13%
As % of the Quality Assurance & Compliance category 37.66% 37.30% 31.90%
Number of salaries quoted 21 40 34
Median salary £27,000 £32,500 £35,000
Median salary % change year-on-year
-16.92% -7.14%
90% offered a salary of more than £21,000 £18,500 £23,000
10% offered a salary of more than £40,000 £47,500 £47,500
UK excluding London median salary £32,500 £35,000 £35,000
% change year-on-year
-7.14% -

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in permanent jobs advertised in the South Wales region.

Quality Assurance & Compliance Category
South Wales
Permanent IT job ads with a match in the
Quality Assurance & Compliance category
77 126 116
As % of all permanent IT jobs located in South Wales 8.86% 11.67% 9.82%
Number of salaries quoted 66 97 98
Median salary £40,000 £37,500 £37,500
Median salary % change year-on-year
+6.66% -
90% offered a salary of more than £21,600 £20,000 £23,000
10% offered a salary of more than £80,000 £46,300 £45,000
UK excluding London median salary £42,500 £45,000 £42,000
% change year-on-year
-5.55% +7.14%

SLA
Jobs Demand Trend in South Wales

The demand trend of job ads across the South Wales region citing SLA as a proportion of all IT jobs with a match in the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in South Wales

SLA
Salary Trend in South Wales

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA across the South Wales region.

SLA Salary Trend in South Wales

SLA
Salary Histogram in South Wales

This chart provides a salary histogram for IT jobs citing SLA across the South Wales region over the 3 months to 21 January 2017.

SLA Salary Histogram in South Wales

SLA
Job Locations in South Wales

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing SLA within the South Wales region over the 3 months to 21 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cardiff +9 19 £27,000 -31.21% 2
Newport -3 8 £33,000 +20.00%
Bridgend +10 1 £40,000 +77.77% 1
Caerphilly -6 1 £23,500 -27.69%
SLA
Wales

SLA
Top 30 Related IT Skills in South Wales

For the 6 months to 21 January 2017, IT jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South Wales region with a requirement for SLA.

1 32 (45.07%) ITIL
2 19 (26.76%) Microsoft
3 18 (25.35%) Service Delivery
4 17 (23.94%) Windows
4 17 (23.94%) Statistics
5 14 (19.72%) Finance
5 14 (19.72%) Stakeholder Management
6 13 (18.31%) Active Directory
6 13 (18.31%) MS PowerPoint
6 13 (18.31%) Performance Management
6 13 (18.31%) Windows Server
7 12 (16.90%) Data Centre
7 12 (16.90%) MS Office
8 11 (15.49%) Service Management
8 11 (15.49%) Escalation Management
8 11 (15.49%) Contract Management
8 11 (15.49%) Mentoring
8 11 (15.49%) Critical Success Factor
9 9 (12.68%) Security Cleared
9 9 (12.68%) Firewall
9 9 (12.68%) ITSM
9 9 (12.68%) MS Excel
10 7 (9.86%) VMware
10 7 (9.86%) MS Exchange
10 7 (9.86%) Cisco
10 7 (9.86%) PDA
10 7 (9.86%) Incident Management
10 7 (9.86%) Degree
10 7 (9.86%) Office 365
11 6 (8.45%) Stakeholder Engagement

SLA
Top Related IT Skills in South Wales by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (9.86%) MS Exchange
2 3 (4.23%) Exchange Server 2007
2 3 (4.23%) Exchange Server 2010
3 2 (2.82%) IIS
4 1 (1.41%) SAS
4 1 (1.41%) SharePoint
Applications
1 13 (18.31%) MS PowerPoint
2 12 (16.90%) MS Office
3 9 (12.68%) MS Excel
4 2 (2.82%) MS Visio
Business Applications
1 1 (1.41%) Dynamics CRM
1 1 (1.41%) Sage 200
1 1 (1.41%) Sage 50
Cloud Services
1 7 (9.86%) Office 365
Communications & Networking
1 9 (12.68%) Firewall
2 6 (8.45%) SMS
3 3 (4.23%) Internet
3 3 (4.23%) VoIP
4 2 (2.82%) LAN
4 2 (2.82%) SSL
4 2 (2.82%) VPN
4 2 (2.82%) WAN
5 1 (1.41%) DNS
5 1 (1.41%) FTP
5 1 (1.41%) HTTP
5 1 (1.41%) HTTPS
5 1 (1.41%) IPsec
5 1 (1.41%) NAS
5 1 (1.41%) SMTP
5 1 (1.41%) TCP/IP
5 1 (1.41%) WLAN
Database & Business Intelligence
1 3 (4.23%) SQL Server
2 2 (2.82%) SQL Server 2008
2 2 (2.82%) SQL Server 2012
3 1 (1.41%) BusinessObjects
3 1 (1.41%) Data Warehouse
3 1 (1.41%) SAS EBI
3 1 (1.41%) SAS Enterprise Guide
3 1 (1.41%) SQL Server 2014
Development Applications
1 1 (1.41%) Rational DOORS
1 1 (1.41%) Subversion
1 1 (1.41%) Visual Studio
General
1 14 (19.72%) Finance
2 4 (5.63%) Back Office
2 4 (5.63%) Telecoms
3 1 (1.41%) Legal
3 1 (1.41%) Retail
Job Titles
1 23 (32.39%) Support Engineer
2 18 (25.35%) Service Manager
3 15 (21.13%) Analyst
3 15 (21.13%) IT Support
4 13 (18.31%) IT Engineer
4 13 (18.31%) IT Support Engineer
5 11 (15.49%) Service Analyst
5 11 (15.49%) Service Desk Analyst
6 8 (11.27%) Delivery Manager
6 8 (11.27%) IT Manager
7 7 (9.86%) Break Fix Engineer
7 7 (9.86%) Services Delivery Manager
8 5 (7.04%) 1st Line Support
8 5 (7.04%) Service Desk Manager
8 5 (7.04%) Service Support Manager
8 5 (7.04%) Support Manager
9 4 (5.63%) 2nd Line Support
9 4 (5.63%) 2nd Line Support Engineer
9 4 (5.63%) Help Desk Support
9 4 (5.63%) Service Desk Support Analyst
Libraries, Frameworks & Software Standards
1 6 (8.45%) Flash
2 1 (1.41%) .NET
Miscellaneous
1 17 (23.94%) Statistics
2 12 (16.90%) Data Centre
3 7 (9.86%) PDA
4 5 (7.04%) Management Information System
5 4 (5.63%) Analytical Skills
6 2 (2.82%) Performance Metrics
7 1 (1.41%) Mainframe
Operating Systems
1 17 (23.94%) Windows
2 13 (18.31%) Windows Server
3 5 (7.04%) Windows Server 2012
4 4 (5.63%) Windows Server 2003
5 3 (4.23%) Mac OS X
6 2 (2.82%) Linux
6 2 (2.82%) Windows Server 2008
7 1 (1.41%) AIX
7 1 (1.41%) Windows 10
7 1 (1.41%) Windows 7
7 1 (1.41%) Windows 8
Processes & Methodologies
1 32 (45.07%) ITIL
2 18 (25.35%) Service Delivery
3 14 (19.72%) Stakeholder Management
4 13 (18.31%) Performance Management
5 11 (15.49%) Contract Management
5 11 (15.49%) Critical Success Factor
5 11 (15.49%) Escalation Management
5 11 (15.49%) Mentoring
5 11 (15.49%) Service Management
6 9 (12.68%) ITSM
7 7 (9.86%) Incident Management
8 6 (8.45%) Business Development
8 6 (8.45%) Financial Modelling
8 6 (8.45%) Logistics
8 6 (8.45%) Service Design
8 6 (8.45%) Stakeholder Engagement
9 5 (7.04%) Problem Management
9 5 (7.04%) Resource Management
10 4 (5.63%) CRM
11 3 (4.23%) E-Commerce
Programming Languages
1 4 (5.63%) SQL
2 2 (2.82%) C#
3 1 (1.41%) PHP
3 1 (1.41%) VB.NET
Qualifications
1 9 (12.68%) Security Cleared
2 7 (9.86%) Degree
3 6 (8.45%) ISEB
4 4 (5.63%) Cisco Certification
5 3 (4.23%) CCNA
5 3 (4.23%) ITIL Certification
5 3 (4.23%) Microsoft Certification
6 2 (2.82%) ITIL Foundation Certificate
6 2 (2.82%) MCSE
7 1 (1.41%) A+ Certification
7 1 (1.41%) CCNP
7 1 (1.41%) MCITP
7 1 (1.41%) MCP
7 1 (1.41%) MCSA
Quality Assurance & Compliance
1 1 (1.41%) ISO/IEC 27001
System Software
1 13 (18.31%) Active Directory
2 3 (4.23%) Hyper-V
3 2 (2.82%) VMware Infrastructure
Systems Management
1 1 (1.41%) HP Data Protector
1 1 (1.41%) SCCM
1 1 (1.41%) Tivoli
1 1 (1.41%) Tivoli Storage Manager
1 1 (1.41%) WSUS
Vendors
1 19 (26.76%) Microsoft
2 7 (9.86%) Cisco
2 7 (9.86%) VMware
3 6 (8.45%) Cadence
4 3 (4.23%) Avaya
4 3 (4.23%) Dell
5 2 (2.82%) Alcatel-Lucent
5 2 (2.82%) Altiris
5 2 (2.82%) Apple
5 2 (2.82%) Ciena
5 2 (2.82%) Citrix
5 2 (2.82%) HP
5 2 (2.82%) Huawei
5 2 (2.82%) NETGEAR
5 2 (2.82%) Nokia
5 2 (2.82%) Remedy
5 2 (2.82%) Sage
5 2 (2.82%) Tellabs
5 2 (2.82%) Veeam
6 1 (1.41%) IBM
Cardiff, South Glamorgan
Reed Technology
Salary: £17000 - £20000 per annum + benefits
Posted: Yesterday
Cardiff, South Glamorgan
CPS Group UK
Salary: £22000 - £27000 per annum + competitive bonus package
Posted: 5 days ago
Bridgend, Mid Glamorgan
CGI
Salary: £30000 - £35000 per annum
Posted: 15 days ago