The table below looks at the statistics for SLA skills in IT jobs advertised for the South Wales region. Included is a guide to the salaries offered in IT jobs that have cited SLA over the 3 months to 29 September 2016 with a comparison to the same period over the previous 2 years.

3 months to
29 Sep 2016
Same period 2015 Same period 2014
Service Level Agreement (SLA)
Rank 43 59 38
Rank change year-on-year
+16 -21
Permanent jobs citing SLA 51 41 56
As % of all permanent IT jobs located in South Wales 4.82% 3.16% 5.12%
As % of the Quality Assurance & Compliance category 33.55% 32.54% 49.12%
Number of salaries quoted 50 37 51
Median salary £28,750 £39,000 £31,500
Median salary % change year-on-year
-26.28% +23.80%
90% offered a salary of more than £18,000 £19,000 £20,500
10% offered a salary of more than £35,750 £44,900 £50,000
UK excluding London median salary £36,500 £35,000 £32,500
% change year-on-year
+4.28% +7.69%
SLA
Wales

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in permanent jobs advertised in the South Wales region.

Quality Assurance & Compliance Category
South Wales
Permanent IT job ads with a match in the
Quality Assurance & Compliance category
152 126 114
As % of all permanent IT jobs located in South Wales 14.37% 9.70% 10.43%
Number of salaries quoted 138 118 100
Median salary £41,500 £39,000 £35,000
Median salary % change year-on-year
+6.41% +11.42%
90% offered a salary of more than £20,000 £26,500 £19,900
10% offered a salary of more than £65,000 £44,400 £70,000
UK excluding London median salary £45,000 £42,500 £40,000
% change year-on-year
+5.88% +6.25%

SLA
Jobs Demand Trend in South Wales

The demand trend of job ads across the South Wales region citing SLA as a proportion of all IT jobs with a match in the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in South Wales

SLA
Salary Trend in South Wales

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing SLA across the South Wales region.

SLA Salary Trend in South Wales

SLA
Salary Histogram in South Wales

This chart provides a salary histogram for IT jobs citing SLA across the South Wales region over the 3 months to 29 September 2016.

SLA Salary Histogram in South Wales

SLA
Job Locations in South Wales

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing SLA within the South Wales region over the 3 months to 29 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Cardiff +27 41 £27,500 -29.48% 2
Newport +3 6 £30,000 -
Bridgend -4 3 £22,500 -43.75%
Caerphilly - 1 £30,000 -
SLA
Wales

SLA
Top 30 Related IT Skills in South Wales

For the 6 months to 29 September 2016, IT jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South Wales region with a requirement for SLA.

1 65 (60.19%) ITIL
2 52 (48.15%) Microsoft
3 51 (47.22%) Windows
4 44 (40.74%) Firewall
5 34 (31.48%) VMware
6 33 (30.56%) Incident Management
7 30 (27.78%) Cisco Certification
8 26 (24.07%) MS Exchange
9 25 (23.15%) Linux
10 24 (22.22%) MS Excel
10 24 (22.22%) Cisco
11 23 (21.30%) Internet
11 23 (21.30%) Service Management
12 22 (20.37%) Windows Server
13 21 (19.44%) Windows Server 2012
14 20 (18.52%) Windows Server 2003
14 20 (18.52%) CCNA
15 19 (17.59%) Office 365
15 19 (17.59%) ITIL Foundation Certificate
16 18 (16.67%) HP
16 18 (16.67%) SQL
17 17 (15.74%) Active Directory
17 17 (15.74%) Citrix
17 17 (15.74%) Logistics
17 17 (15.74%) Mentoring
18 16 (14.81%) MS Office
19 15 (13.89%) AIX
19 15 (13.89%) ITIL Certification
19 15 (13.89%) Tivoli
19 15 (13.89%) Tivoli Storage Manager

SLA
Top Related IT Skills in South Wales by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 26 (24.07%) MS Exchange
2 15 (13.89%) Exchange Server 2007
2 15 (13.89%) Exchange Server 2010
3 1 (0.93%) Exchange Server 2003
3 1 (0.93%) Exchange Server 2013
3 1 (0.93%) IIS
3 1 (0.93%) SAS
Applications
1 24 (22.22%) MS Excel
2 16 (14.81%) MS Office
3 5 (4.63%) MS PowerPoint
Business Applications
1 5 (4.63%) Remedy ITSM
Cloud Services
1 19 (17.59%) Office 365
2 2 (1.85%) Amazon AWS
2 2 (1.85%) SaaS
3 1 (0.93%) Cloud Computing
Communications & Networking
1 44 (40.74%) Firewall
2 23 (21.30%) Internet
3 4 (3.70%) DNS
3 4 (3.70%) NAS
4 3 (2.78%) LAN
4 3 (2.78%) WAN
4 3 (2.78%) WLAN
5 2 (1.85%) VPN
6 1 (0.93%) Cisco ASA
6 1 (0.93%) Cisco IOS
6 1 (0.93%) Cisco Nexus
6 1 (0.93%) FTP
6 1 (0.93%) HTTP
6 1 (0.93%) HTTPS
6 1 (0.93%) SMTP
6 1 (0.93%) SSL
6 1 (0.93%) TCP/IP
6 1 (0.93%) VLAN
6 1 (0.93%) VoIP
Database & Business Intelligence
1 8 (7.41%) SQL Server
2 5 (4.63%) Oracle Database
2 5 (4.63%) SQL Server 2014
3 3 (2.78%) Oracle Reports
3 3 (2.78%) SQLPlus
4 2 (1.85%) Oracle Database 10g
4 2 (1.85%) Oracle Database 11g
4 2 (1.85%) Oracle Database 12c
4 2 (1.85%) Oracle9i Database
5 1 (0.93%) BusinessObjects
5 1 (0.93%) Data Warehouse
5 1 (0.93%) SAS EBI
5 1 (0.93%) SAS Enterprise Guide
General
1 11 (10.19%) Finance
2 7 (6.48%) Back Office
3 4 (3.70%) Telecoms
4 2 (1.85%) Banking
4 2 (1.85%) Games
4 2 (1.85%) Manufacturing
5 1 (0.93%) Legal
Job Titles
1 48 (44.44%) Support Engineer
2 18 (16.67%) IT Engineer
2 18 (16.67%) IT Support
3 17 (15.74%) IT Support Engineer
4 15 (13.89%) 1st Line Support
4 15 (13.89%) 3rd Line Engineer
4 15 (13.89%) 3rd Line Support
4 15 (13.89%) 3rd Line Support Engineer
4 15 (13.89%) Analyst
4 15 (13.89%) Technical Engineer
4 15 (13.89%) Technical Support
4 15 (13.89%) Technical Support Engineer
5 12 (11.11%) 1st Line Engineer
5 12 (11.11%) 1st Line Support Engineer
6 11 (10.19%) Service Manager
7 10 (9.26%) 1st Line Technical Support
7 10 (9.26%) Service Analyst
7 10 (9.26%) Service Desk Analyst
8 8 (7.41%) Incident Manager
8 8 (7.41%) Support Manager
Libraries, Frameworks & Software Standards
1 6 (5.56%) CGI
2 2 (1.85%) Oracle GoldenGate
2 2 (1.85%) Oracle Streams
3 1 (0.93%) COM
Miscellaneous
1 10 (9.26%) Analytical Skills
2 7 (6.48%) Data Centre
2 7 (6.48%) Statistics
3 6 (5.56%) Management Information System
4 5 (4.63%) Clustering
5 3 (2.78%) Fintech
5 3 (2.78%) Mobile Payment
6 2 (1.85%) Performance Metrics
7 1 (0.93%) Mainframe
Operating Systems
1 51 (47.22%) Windows
2 25 (23.15%) Linux
3 22 (20.37%) Windows Server
4 21 (19.44%) Windows Server 2012
5 20 (18.52%) Windows Server 2003
6 15 (13.89%) AIX
7 7 (6.48%) Windows Server 2008
8 5 (4.63%) Mac OS X
8 5 (4.63%) Unix
8 5 (4.63%) Windows 2000
9 3 (2.78%) Solaris
10 1 (0.93%) Data ONTAP
10 1 (0.93%) Windows 7
10 1 (0.93%) Windows 8
Processes & Methodologies
1 65 (60.19%) ITIL
2 33 (30.56%) Incident Management
3 23 (21.30%) Service Management
4 17 (15.74%) Logistics
4 17 (15.74%) Mentoring
5 10 (9.26%) High Availability
5 10 (9.26%) Resource Management
5 10 (9.26%) Service Delivery
6 7 (6.48%) Performance Management
6 7 (6.48%) Performance Monitoring
6 7 (6.48%) Performance Tuning
6 7 (6.48%) Stakeholder Management
7 5 (4.63%) Critical Success Factor
7 5 (4.63%) Database Mirroring
7 5 (4.63%) Escalation Management
7 5 (4.63%) ITSM
8 4 (3.70%) Problem Management
9 3 (2.78%) Email Management
9 3 (2.78%) Fault Management
9 3 (2.78%) ITIL V2
Programming Languages
1 18 (16.67%) SQL
2 5 (4.63%) PL/SQL
2 5 (4.63%) T-SQL
3 2 (1.85%) Bash Shell
3 2 (1.85%) Perl
3 2 (1.85%) PHP
3 2 (1.85%) PowerShell
3 2 (1.85%) Python
3 2 (1.85%) Shell Script
4 1 (0.93%) C#
Qualifications
1 30 (27.78%) Cisco Certification
2 20 (18.52%) CCNA
3 19 (17.59%) ITIL Foundation Certificate
4 15 (13.89%) ITIL Certification
5 10 (9.26%) CCNP
6 8 (7.41%) A+ Certification
7 7 (6.48%) DV Cleared
7 7 (6.48%) MCSE
7 7 (6.48%) Microsoft Certification
7 7 (6.48%) SC Cleared
7 7 (6.48%) Security Cleared
8 5 (4.63%) Degree
9 1 (0.93%) MCITP
9 1 (0.93%) NCDA
Quality Assurance & Compliance
1 2 (1.85%) QA
2 1 (0.93%) ISO/IEC 27001
System Software
1 17 (15.74%) Active Directory
2 2 (1.85%) Hyper-V
2 2 (1.85%) Oracle Clusterware
2 2 (1.85%) Oracle RAC
2 2 (1.85%) VMware Infrastructure
Systems Management
1 15 (13.89%) HP Data Protector
1 15 (13.89%) Tivoli
1 15 (13.89%) Tivoli Storage Manager
2 5 (4.63%) Failover Clustering
3 2 (1.85%) Data Guard
3 2 (1.85%) Opscode Chef
3 2 (1.85%) Oracle Flashback
3 2 (1.85%) Oracle RMAN
3 2 (1.85%) Oracle Statspack
3 2 (1.85%) Puppet
4 1 (0.93%) SCCM
4 1 (0.93%) ServiceCenter
4 1 (0.93%) WSUS
Vendors
1 52 (48.15%) Microsoft
2 34 (31.48%) VMware
3 24 (22.22%) Cisco
4 18 (16.67%) HP
5 17 (15.74%) Citrix
6 12 (11.11%) Remedy
7 7 (6.48%) Oracle
8 4 (3.70%) Dell
8 4 (3.70%) NETGEAR
8 4 (3.70%) Sage
8 4 (3.70%) Veeam
9 3 (2.78%) ServiceNow
10 2 (1.85%) Altiris
10 2 (1.85%) SAP
11 1 (0.93%) Apple
11 1 (0.93%) NetApp
11 1 (0.93%) Salesforce.com
Cardiff, South Glamorgan
CPS Group UK
Salary: £17000 - £18000 per annum + 2,500 Shift Allowance + bonus
Posted: 10 hours ago
Cardiff, South Glamorgan
Acorn Recruitment
Posted: 19 hours ago