ISO/IEC 20000 Contracts
 
Demand Trend Daily Rate Trend Daily Rate Histogram Job Locations Related Skills

The first table below looks at the demand for ISO/IEC 20000 skills in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited ISO/IEC 20000 over the 3 months to 23 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Quality Assurance & Compliance category.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
 3 months to
23 May 2013		 Same period 2012 Same period 2011
ISO/IEC 20000 (ISO 20000)
Rank 528 556 581
Rank change year-on-year
+28 +25
Contract jobs citing ISO/IEC 20000 13 9 5
As % of all contract IT jobs located in the UK 0.028% 0.015% 0.008%
As % of the Quality Assurance & Compliance category 0.401% 0.212% 0.115%
Number of daily rates quoted 13 6 0
Average daily rate £395 £550 -
Average daily rate % change year-on-year
-28.18% -
UK excluding London average daily rate £395 - -
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate - - -
All Quality Assurance & Compliance
UK
Contract IT job ads with a match in the
Quality Assurance & Compliance category		 3244 4255 4354
As % of all contract IT jobs located in the UK 7.001% 7.290% 7.015%
Number of daily rates quoted 1942 2220 2391
Average daily rate £400 £420 £450
Average daily rate % change year-on-year
-4.76% -6.66%
90% offered a daily rate of more than £235 £230 £250
10% offered a daily rate of more than £550 £600 £600
UK excluding London average daily rate £350 £350 £375
% change year-on-year
- -6.66%
Number of hourly rates quoted 107 222 239
Average hourly rate £19.00 £16.72 £28.50
Average hourly rate % change year-on-year
+13.63% -41.33%
90% offered a hourly rate of more than £11.00 £11.00 £11.00
10% offered a hourly rate of more than £62.50 £37.00 £40.00
UK excluding London average hourly rate £17.50 £16.00 £30.00
% change year-on-year
+9.37% -46.66%

ISO/IEC 20000
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing ISO/IEC 20000 within the UK as a proportion of the total demand within the Quality Assurance & Compliance category.

ISO/IEC 20000 Jobs Demand Trend

ISO/IEC 20000
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ISO/IEC 20000 within the UK.

ISO/IEC 20000 Daily Rate Trend

ISO/IEC 20000
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing ISO/IEC 20000 within the UK over the 3 months to 23 May 2013.

ISO/IEC 20000 Daily Rate Histogram

ISO/IEC 20000
Top 8 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing ISO/IEC 20000 within the UK over the 3 months to 23 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)		 Rank Change
on Same Period
Last Year		 Matching
Contract
IT Job Ads		 Average
Daily Rate
Last 3 Months		 Average Daily Rate
% Change
on Same Period
Last Year
England +45 10 £430 -21.81%
London +34 7 £430 -21.81%
Uxbridge +11 7 £430 -24.56%
South West +30 1 £445 -
West Midlands +7 1 £550 -
Warwickshire -3 1 £550 -
East of England - 1 £293 -
Bedfordshire - 1 £293 -

ISO/IEC 20000
Top 30 Related IT Skills

For the 6 months to 23 May 2013, IT contractor jobs within the UK citing ISO/IEC 20000 also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ISO/IEC 20000.

1 19 (100.00%) ITIL
2 17 (89.47%) Service Management
3 15 (78.95%) Incident Management
3 15 (78.95%) COBIT
4 14 (73.68%) Service Delivery
4 14 (73.68%) ITSM
5 9 (47.37%) Six Sigma
6 6 (31.58%) Sarbanes-Oxley
6 6 (31.58%) Change Management
6 6 (31.58%) Problem Management
7 5 (26.32%) Knowledge Management
8 4 (21.05%) ISO/IEC 27001
9 3 (15.79%) CMS
9 3 (15.79%) Risk Management
9 3 (15.79%) Legal
9 3 (15.79%) Remedy
9 3 (15.79%) ISO 9001
9 3 (15.79%) CMDB
9 3 (15.79%) Remedy ITSM
10 2 (10.53%) Service Desk Management
10 2 (10.53%) Local Government
10 2 (10.53%) SLA
10 2 (10.53%) ITIL Certification
10 2 (10.53%) C
10 2 (10.53%) Process Management
10 2 (10.53%) VMware
11 1 (5.263%) IP Telephony
11 1 (5.263%) TOGAF
11 1 (5.263%) Business Continuity
11 1 (5.263%) Validation

ISO/IEC 20000
Top Related IT Skills by Category

For the 6 months to 23 May 2013, IT contractor jobs within the UK citing ISO/IEC 20000 also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ISO/IEC 20000. Up to 20 skills are shown per category.

Application Platforms
1 3 (15.79%) CMS
Business Applications
1 3 (15.79%) Remedy ITSM
Communications & Networking
1 1 (5.263%) IP Telephony
1 1 (5.263%) LAN
1 1 (5.263%) WAN
General
1 3 (15.79%) Legal
2 2 (10.53%) Local Government
3 1 (5.263%) Finance
Job Titles
1 6 (31.58%) Compliance Manager
2 5 (26.32%) Head of Operations
3 4 (21.05%) Problem Manager
4 3 (15.79%) Incident Manager
5 2 (10.53%) Service Manager
5 2 (10.53%) Service Desk Manager
6 1 (5.263%) Architect
6 1 (5.263%) Network Engineer
Miscellaneous
1 3 (15.79%) CMDB
2 1 (5.263%) iSeries
Operating Systems
1 1 (5.263%) zOS
1 1 (5.263%) Windows
Processes & Methodologies
1 19 (100.00%) ITIL
2 17 (89.47%) Service Management
3 15 (78.95%) Incident Management
4 14 (73.68%) Service Delivery
4 14 (73.68%) ITSM
5 9 (47.37%) Six Sigma
6 6 (31.58%) Change Management
6 6 (31.58%) Problem Management
7 5 (26.32%) Knowledge Management
8 3 (15.79%) Risk Management
9 2 (10.53%) Service Desk Management
9 2 (10.53%) Process Management
10 1 (5.263%) TOGAF
10 1 (5.263%) Business Continuity
10 1 (5.263%) Validation
10 1 (5.263%) Migration
10 1 (5.263%) Supplier Management
10 1 (5.263%) Technical Architecture
10 1 (5.263%) Operations Management
10 1 (5.263%) Enterprise Architecture
Programming Languages
1 2 (10.53%) C
Qualifications
1 2 (10.53%) ITIL Certification
Quality Assurance & Compliance
1 15 (78.95%) COBIT
2 6 (31.58%) Sarbanes-Oxley
3 4 (21.05%) ISO/IEC 27001
4 3 (15.79%) ISO 9001
5 2 (10.53%) SLA
6 1 (5.263%) TickIT
System Software
1 1 (5.263%) VMware Infrastructure
Vendors
1 3 (15.79%) Remedy
2 2 (10.53%) VMware
3 1 (5.263%) NetApp
3 1 (5.263%) Cisco
3 1 (5.263%) Microsoft
3 1 (5.263%) Citrix
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Last Updated Thursday 23 May 2013
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