The table below looks at the statistics for ISO/IEC 20000 skills in IT contracts advertised across the UK. Included is a guide to the contractor rates offered in IT contracts that have cited ISO/IEC 20000 over the 3 months to 27 June 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
27 Jun 2016
Same period 2015 Same period 2014
ISO/IEC 20000 (supersedes BS 15000)
Rank 628 628 621
Rank change year-on-year
0 -7
Contract jobs citing ISO/IEC 20000 20 7 6
As % of all contract IT jobs located in the UK 0.037% 0.013% 0.011%
As % of the Quality Assurance & Compliance category 0.40% 0.14% 0.12%
Number of daily rates quoted 15 4 4
Median daily rate £600 £431 £394
Median daily rate % change year-on-year
+39.13% +9.52%
90% offered a daily rate of more than £360 £390 £281
10% offered a daily rate of more than £670 £551 £509
UK excluding London median daily rate £363 £600 £308
% change year-on-year
-39.58% +95.12%
Number of hourly rates quoted 0 0 0
Median hourly rate - - -
UK excluding London median hourly rate - - -

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in contract jobs advertised across the UK.

Quality Assurance & Compliance Category
UK
Contract IT job ads with a match in the
Quality Assurance & Compliance category
5022 5064 5057
As % of all contract IT jobs located in the UK 9.30% 9.18% 9.40%
Number of daily rates quoted 3218 3258 3122
Median daily rate £425 £415 £400
Median daily rate % change year-on-year
+2.40% +3.75%
90% offered a daily rate of more than £255 £250 £240
10% offered a daily rate of more than £600 £600 £575
UK excluding London median daily rate £400 £375 £365
% change year-on-year
+6.66% +2.73%
Number of hourly rates quoted 203 178 213
Median hourly rate £28.00 £21.55 £21.00
Median hourly rate % change year-on-year
+29.93% +2.61%
90% offered a hourly rate of more than £12.00 £12.50 £12.70
10% offered a hourly rate of more than £47.50 £55.50 £42.00
UK excluding London median hourly rate £28.00 £22.03 £20.75
% change year-on-year
+27.12% +6.14%

ISO/IEC 20000
Jobs Demand Trend

The demand trend of contract jobs citing ISO/IEC 20000 as a proportion of all IT contracts with a match in the Quality Assurance & Compliance category.

ISO/IEC 20000 Jobs Demand Trend in the UK

ISO/IEC 20000
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ISO/IEC 20000 within the UK.

ISO/IEC 20000 Daily Rate Trend in the UK

ISO/IEC 20000
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing ISO/IEC 20000 within the UK over the 3 months to 27 June 2016.

ISO/IEC 20000 Daily Rate Histogram in the UK

ISO/IEC 20000
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ISO/IEC 20000 within the UK.

ISO/IEC 20000 Hourly Rate Trend in the UK

ISO/IEC 20000
Top 10 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ISO/IEC 20000 within the UK over the 3 months to 27 June 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +9 20 £600 +39.13% 9
London +8 15 £625 +47.05%
Gloucestershire - 3 £363 - 1
South West - 3 £363 - 3
South East +4 2 £450 -
Berkshire - 2 £450 -
Reading - 2 £450 -
City of London +34 1 - -
Westminster - 1 £600 -
Gloucester - 1 - -

ISO/IEC 20000
Top 30 Related IT Skills

For the 6 months to 27 June 2016, IT contractor jobs citing ISO/IEC 20000 also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads with a requirement for ISO/IEC 20000.

1 28 (100.00%) ITIL
2 24 (85.71%) Project Management
3 21 (75.00%) ITIL V3
4 20 (71.43%) PRINCE2
4 20 (71.43%) Finance
5 19 (67.86%) TOGAF
6 15 (53.57%) Service Delivery
6 15 (53.57%) COBIT
6 15 (53.57%) ITIL V2
7 14 (50.00%) Service Design
7 14 (50.00%) Stakeholder and Relationship Management
7 14 (50.00%) SC Cleared
7 14 (50.00%) Security Cleared
7 14 (50.00%) Zachman Framework
7 14 (50.00%) Stakeholder Management
8 9 (32.14%) Service Management
9 7 (25.00%) ISO/IEC 27001
10 6 (21.43%) Telecoms
10 6 (21.43%) Cisco Certification
10 6 (21.43%) CCNP
10 6 (21.43%) CCNA
11 5 (17.86%) Nortel
11 5 (17.86%) ITIL Certification
11 5 (17.86%) LAN
11 5 (17.86%) WAN
11 5 (17.86%) IP Telephony
11 5 (17.86%) Translating Business Requirements
12 4 (14.29%) Contingency Planning
12 4 (14.29%) Meraki
12 4 (14.29%) Mentoring

ISO/IEC 20000
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 4 (14.29%) MS Excel
1 4 (14.29%) MS Project
Communications & Networking
1 5 (17.86%) IP Telephony
1 5 (17.86%) LAN
1 5 (17.86%) WAN
2 4 (14.29%) Wireless
2 4 (14.29%) WLAN
Database & Business Intelligence
1 1 (3.57%) Big Data
General
1 20 (71.43%) Finance
2 6 (21.43%) Telecoms
Job Titles
1 18 (64.29%) Architect
2 15 (53.57%) Service Architect
3 4 (14.29%) Analyst
3 4 (14.29%) Process Analyst
4 3 (10.71%) ITIL Service Architect
4 3 (10.71%) Operations Analyst
5 2 (7.14%) Project Manager
5 2 (7.14%) Subject Matter Expert
5 2 (7.14%) Telecoms Manager
5 2 (7.14%) Telecoms Project Manager
6 1 (3.57%) Business Process Analyst
6 1 (3.57%) Data Architect
6 1 (3.57%) Infrastructure Architect
6 1 (3.57%) IT Manager
6 1 (3.57%) IT Security Manager
6 1 (3.57%) Network Architect
6 1 (3.57%) Network Engineer
6 1 (3.57%) Security Manager
6 1 (3.57%) Senior Telecoms Engineer
6 1 (3.57%) Telecoms Engineer
Miscellaneous
1 4 (14.29%) Video Conferencing
2 3 (10.71%) Management Information System
3 1 (3.57%) BYOD
3 1 (3.57%) Mobile App
3 1 (3.57%) Smart Meter
Processes & Methodologies
1 28 (100.00%) ITIL
2 24 (85.71%) Project Management
3 21 (75.00%) ITIL V3
4 20 (71.43%) PRINCE2
5 19 (67.86%) TOGAF
6 15 (53.57%) ITIL V2
6 15 (53.57%) Service Delivery
7 14 (50.00%) Service Design
7 14 (50.00%) Stakeholder and Relationship Management
7 14 (50.00%) Stakeholder Management
7 14 (50.00%) Zachman Framework
8 9 (32.14%) Service Management
9 5 (17.86%) Translating Business Requirements
10 4 (14.29%) Contingency Planning
10 4 (14.29%) Mentoring
10 4 (14.29%) MODAF
10 4 (14.29%) PRINCE
10 4 (14.29%) Problem Management
10 4 (14.29%) Project Planning
11 2 (7.14%) Change Management
Qualifications
1 14 (50.00%) SC Cleared
1 14 (50.00%) Security Cleared
2 6 (21.43%) CCNA
2 6 (21.43%) CCNP
2 6 (21.43%) Cisco Certification
3 5 (17.86%) ITIL Certification
4 4 (14.29%) PRINCE2 Certification
5 3 (10.71%) Degree
6 2 (7.14%) CITP
7 1 (3.57%) CISA
7 1 (3.57%) CISM
7 1 (3.57%) CISSP
7 1 (3.57%) ISACA
7 1 (3.57%) ISSEP
Quality Assurance & Compliance
1 15 (53.57%) COBIT
2 7 (25.00%) ISO/IEC 27001
3 2 (7.14%) Disclosure Scotland
Vendors
1 5 (17.86%) Nortel
2 4 (14.29%) Cisco
2 4 (14.29%) Genesys
2 4 (14.29%) Meraki
2 4 (14.29%) Microsoft
2 4 (14.29%) Siemens
3 3 (10.71%) Polycom