The table below looks at the statistics for ISO/IEC 20000 skills in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited ISO/IEC 20000 over the 3 months to 27 March 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
27 Mar 2015
Same period 2014 Same period 2013
ISO/IEC 20000 (ISO 20000)
Rank 590 566 534
Rank change year-on-year
-24 -32
Contract jobs citing ISO/IEC 20000 9 4 6
As % of all contract IT jobs located in the UK 0.017% 0.008% 0.013%
As % of the Quality Assurance & Compliance category 0.21% 0.098% 0.18%
Number of daily rates quoted 5 2 6
Average daily rate
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£330 £398 £665
Average daily rate % change year-on-year
-17.08% -40.15%
90% offered a daily rate of more than £318 £336 £230
10% offered a daily rate of more than £396 £460 £702
UK excluding London average daily rate £330 £398 -
% change year-on-year
-17.08% -
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate - - -

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in contract jobs advertised across the UK.

Quality Assurance & Compliance Category
UK
Contract IT job ads with a match in the
Quality Assurance & Compliance category
4269 4089 3378
As % of all contract IT jobs located in the UK 7.96% 7.88% 7.33%
Number of daily rates quoted 2520 2429 1949
Average daily rate £400 £405 £400
Average daily rate % change year-on-year
-1.23% +1.25%
90% offered a daily rate of more than £240 £250 £221
10% offered a daily rate of more than £600 £600 £600
UK excluding London average daily rate £385 £370 £330
% change year-on-year
+4.05% +12.12%
Number of hourly rates quoted 135 171 164
Average hourly rate £22.50 £17.50 £20.00
Average hourly rate % change year-on-year
+28.57% -12.50%
90% offered a hourly rate of more than £11.50 £10.59 £10.50
10% offered a hourly rate of more than £45.00 £45.00 £48.66
UK excluding London average hourly rate £22.50 £17.40 £18.50
% change year-on-year
+29.31% -5.94%

ISO/IEC 20000
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing ISO/IEC 20000 within the UK as a proportion of the total demand within the Quality Assurance & Compliance category.

ISO/IEC 20000 Jobs Demand Trend in the UK

ISO/IEC 20000
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ISO/IEC 20000 within the UK.

ISO/IEC 20000 Daily Rate Trend in the UK

ISO/IEC 20000
Top 8 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing ISO/IEC 20000 within the UK over the 3 months to 27 March 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -4 9 £330 -17.08% 3
South East - 4 £400 - 2
Berkshire - 1 £400 - 2
Essex - - - -
North West - - - -
Chelmsford - - - -
Manchester - - - -
East of England - - - -

ISO/IEC 20000
Top 30 Related IT Skills

For the 6 months to 27 March 2015, IT contractor jobs within the UK citing ISO/IEC 20000 also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ISO/IEC 20000.

1 13 (92.86%) ITIL
2 8 (57.14%) Asset Management
3 7 (50.00%) Security Cleared
4 5 (35.71%) Oracle Database
4 5 (35.71%) Oracle
4 5 (35.71%) Windows
4 5 (35.71%) AIX
4 5 (35.71%) LAN
4 5 (35.71%) WAN
4 5 (35.71%) Tivoli
4 5 (35.71%) Remedy
4 5 (35.71%) Service Management
5 4 (28.57%) Telecoms
6 3 (21.43%) Manufacturing
6 3 (21.43%) Risk Management
6 3 (21.43%) ITIL Certification
6 3 (21.43%) ERP
6 3 (21.43%) SC Cleared
6 3 (21.43%) SaaS
7 2 (14.29%) Project Planning
7 2 (14.29%) ISO 9001
7 2 (14.29%) C
7 2 (14.29%) PRINCE2
7 2 (14.29%) Service Delivery
7 2 (14.29%) Finance
8 1 (7.14%) Replication
8 1 (7.14%) Risk Assessment
8 1 (7.14%) ITSM
8 1 (7.14%) Security Management
8 1 (7.14%) CISA

ISO/IEC 20000
Top Related IT Skills by Category

For the 6 months to 27 March 2015, IT contractor jobs within the UK citing ISO/IEC 20000 also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited ISO/IEC 20000. Up to 20 skills are shown per category.

Cloud Services
1 3 (21.43%) SaaS
Communications & Networking
1 5 (35.71%) LAN
1 5 (35.71%) WAN
Database & Business Intelligence
1 5 (35.71%) Oracle Database
General
1 4 (28.57%) Telecoms
2 3 (21.43%) Manufacturing
3 2 (14.29%) Finance
Job Titles
1 3 (21.43%) Analyst
1 3 (21.43%) Help Desk Analyst
1 3 (21.43%) 1st Line Support
1 3 (21.43%) Configuration Manager
1 3 (21.43%) Change Manager
1 3 (21.43%) Help Desk Support
1 3 (21.43%) Change and Configuration Manager
2 2 (14.29%) Help Desk Engineer
2 2 (14.29%) Project Manager
3 1 (7.14%) Architect
3 1 (7.14%) Problem Manager
3 1 (7.14%) Quality Manager
3 1 (7.14%) ITIL Manager
3 1 (7.14%) ITIL Configuration Manager
3 1 (7.14%) Supplier Manager
Miscellaneous
1 1 (7.14%) Replication
Operating Systems
1 5 (35.71%) Windows
1 5 (35.71%) AIX
Processes & Methodologies
1 13 (92.86%) ITIL
2 8 (57.14%) Asset Management
3 5 (35.71%) Service Management
4 3 (21.43%) ERP
4 3 (21.43%) Risk Management
5 2 (14.29%) Project Planning
5 2 (14.29%) PRINCE2
5 2 (14.29%) Service Delivery
6 1 (7.14%) ITSM
6 1 (7.14%) Security Management
6 1 (7.14%) Quality Management
6 1 (7.14%) Project Management
6 1 (7.14%) Problem Management
6 1 (7.14%) Matrix Management
6 1 (7.14%) Release Management
6 1 (7.14%) QMS
6 1 (7.14%) ITIL V3
6 1 (7.14%) Continuous Improvement
6 1 (7.14%) Risk Assessment
6 1 (7.14%) Supplier Management
Programming Languages
1 2 (14.29%) C
Qualifications
1 7 (50.00%) Security Cleared
2 3 (21.43%) ITIL Certification
2 3 (21.43%) SC Cleared
3 1 (7.14%) DV Cleared
3 1 (7.14%) CISA
3 1 (7.14%) CISM
3 1 (7.14%) CRISC
Quality Assurance & Compliance
1 2 (14.29%) ISO 9001
2 1 (7.14%) ISO/IEC 27001
2 1 (7.14%) COBIT
Systems Management
1 5 (35.71%) Tivoli
Vendors
1 5 (35.71%) Oracle
1 5 (35.71%) Remedy