Service Analyst Contracts in the UK excluding London

Service Analyst
UK > UK excluding London

The median Service Analyst daily rate in the UK excluding London is £175 according to job vacancies posted during the 6 months to 9 May 2024.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
9 May 2024
Same period 2023 Same period 2022
Rank 126 144 107
Rank change year-on-year +18 -37 +35
Contract jobs requiring a Service Analyst 377 412 727
As % of all contract jobs advertised in the UK excluding London 1.84% 1.76% 2.39%
As % of the Job Titles category 1.99% 1.86% 2.50%
Number of daily rates quoted 143 208 391
10th Percentile £126 £120 £110
25th Percentile £150 £135 £133
Median daily rate (50th Percentile) £175 £175 £160
Median % change year-on-year - +9.38% +28.00%
75th Percentile £288 £292 £243
90th Percentile £379 £500 £448
UK median daily rate £200 £225 £200
% change year-on-year -11.11% +12.50% +33.33%
Number of hourly rates quoted 193 127 199
10th Percentile £12.86 £12.58 £11.15
25th Percentile £14.16 £13.41 £13.25
Median hourly rate £14.80 £15.50 £14.50
Median % change year-on-year -4.52% +6.90% +5.07%
75th Percentile £18.00 £18.59 £17.00
90th Percentile £21.46 £20.56 £20.25
UK median hourly rate £14.84 £15.50 £14.50
% change year-on-year -4.26% +6.90% +3.72%

All Contract IT Job Vacancies
UK excluding London

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in the UK excluding London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the UK excluding London with a recognized job title 18,944 22,126 29,093
% of contract IT jobs with a recognized job title 92.49% 94.32% 95.74%
Number of daily rates quoted 11,551 15,489 20,369
10th Percentile £213 £225 £200
25th Percentile £363 £400 £363
Median daily rate (50th Percentile) £490 £500 £475
Median % change year-on-year -2.00% +5.26% +11.76%
75th Percentile £595 £600 £575
90th Percentile £688 £688 £650
UK median daily rate £525 £540 £525
% change year-on-year -2.78% +2.86% +10.53%
Number of hourly rates quoted 2,258 1,140 1,432
10th Percentile £12.50 £13.41 £12.24
25th Percentile £15.72 £17.86 £14.25
Median hourly rate £40.00 £42.43 £19.67
Median % change year-on-year -5.73% +115.78% +3.50%
75th Percentile £61.60 £65.00 £43.07
90th Percentile £74.00 £75.00 £60.00
UK median hourly rate £36.65 £45.00 £23.91
% change year-on-year -18.56% +88.21% +6.27%

Service Analyst
Job Vacancy Trend in the UK excluding London

Job postings that featured Service Analyst in the job title as a proportion of all IT jobs advertised in the UK excluding London.

Job vacancy trend for Service Analyst in the UK excluding London

Service Analyst
Contractor Daily Rate Trend in the UK excluding London

3-month moving average daily rate quoted in jobs citing Service Analyst in the UK excluding London.

Daily rate trend for Service Analyst in the UK excluding London

Service Analyst
Daily Rate Histogram in the UK excluding London

Daily rate distribution for jobs citing Service Analyst in the UK excluding London over the 6 months to 9 May 2024.

Daily rate histogram for Service Analyst in the UK excluding London

Service Analyst
Contractor Hourly Rate Trend in the UK excluding London

3-month moving average hourly rates quoted in jobs citing Service Analyst in the UK excluding London.

Hourly rate trend for Service Analyst in the UK excluding London

Service Analyst
Hourly Rate Histogram in the UK excluding London

Hourly rate distribution of jobs citing Service Analyst in the UK excluding London over the 6 months to 9 May 2024.

Hourly rate histogram for Service Analyst in the UK excluding London

Service Analyst
Contract Job Locations in the UK excluding London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Analyst within the UK excluding London region over the 6 months to 9 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
East of England +17 141 £158 -10.00% 20
South West +53 75 £275 +61.76% 9
North of England +22 69 £150 -33.33% 33
North West +22 42 £200 - 18
South East +4 41 £170 -17.07% 20
Midlands 0 33 £155 +15.89% 18
Yorkshire +8 27 £145 -44.76% 11
West Midlands -2 18 £150 -14.29% 11
Scotland +3 16 £195 +18.18% 7
East Midlands +12 15 £160 +31.15% 7
Wales +13 3 - - 5
Northern Ireland +1 1 - - 2
Service Analyst
UK

Service Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities in the UK excluding London

For the 6 months to 9 May 2024, Service Analyst contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the UK excluding London region featuring Service Analyst in the job title.

1 211 (55.97%) Customer Service
2 131 (34.75%) ITIL
3 115 (30.50%) Problem-Solving
4 114 (30.24%) Windows
5 113 (29.97%) Incident Management
6 112 (29.71%) Microsoft
7 108 (28.65%) Social Skills
8 107 (28.38%) Microsoft 365
9 104 (27.59%) Security Cleared
10 100 (26.53%) Active Directory
11 82 (21.75%) SC Cleared
12 81 (21.49%) ServiceNow
13 66 (17.51%) SLA
14 61 (16.18%) Windows 10
15 59 (15.65%) Citrix
16 57 (15.12%) Service Delivery
17 49 (13.00%) Microsoft Office
18 48 (12.73%) Microsoft Certification
19 44 (11.67%) Microsoft Excel
19 44 (11.67%) Mathematics
20 43 (11.41%) Service Management
21 42 (11.14%) Wi-Fi
21 42 (11.14%) Microsoft PowerPoint
21 42 (11.14%) Public Sector
22 41 (10.88%) A+ Certification
22 41 (10.88%) MCSA
23 40 (10.61%) Retail
24 37 (9.81%) MCP
25 36 (9.55%) Analytical Skills
26 35 (9.28%) ITSM

Service Analyst Skill Set
Co-occurring Skills and Capabilities in the UK excluding London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 28 (7.43%) Microsoft Exchange
2 10 (2.65%) SharePoint
3 5 (1.33%) Confluence
3 5 (1.33%) SharePoint Server
4 1 (0.27%) Apache Spark
4 1 (0.27%) SAS
Applications
1 49 (13.00%) Microsoft Office
2 44 (11.67%) Microsoft Excel
3 42 (11.14%) Microsoft PowerPoint
4 1 (0.27%) Chatbot
Business Applications
1 4 (1.06%) Remedy ITSM
2 1 (0.27%) SAP MM
Cloud Services
1 107 (28.38%) Microsoft 365
2 17 (4.51%) Azure
3 8 (2.12%) Entra ID
4 6 (1.59%) WhatsApp
5 5 (1.33%) Azure Stack
6 4 (1.06%) OneDrive
7 3 (0.80%) Power Platform
8 2 (0.53%) AWS
8 2 (0.53%) Cloud Computing
8 2 (0.53%) Mimecast
9 1 (0.27%) Dynamics 365
9 1 (0.27%) IaaS
9 1 (0.27%) SaaS
Communications & Networking
1 42 (11.14%) Wi-Fi
2 12 (3.18%) Firewall
3 11 (2.92%) VPN
4 6 (1.59%) DHCP
4 6 (1.59%) DNS
5 5 (1.33%) BGP
6 4 (1.06%) Wireless
7 3 (0.80%) Internet
7 3 (0.80%) LAN
7 3 (0.80%) Remote Desktop
7 3 (0.80%) Structured Cabling
7 3 (0.80%) WAN
8 2 (0.53%) TCP/IP
8 2 (0.53%) VoIP
9 1 (0.27%) Broadband
Database & Business Intelligence
1 3 (0.80%) Oracle Reports
1 3 (0.80%) Power BI
2 1 (0.27%) Hadoop
2 1 (0.27%) SAS Enterprise Guide
Development Applications
1 6 (1.59%) JIRA
General
1 108 (28.65%) Social Skills
2 42 (11.14%) Public Sector
3 40 (10.61%) Retail
4 36 (9.55%) Analytical Skills
5 16 (4.24%) Finance
6 13 (3.45%) Organisational Skills
7 5 (1.33%) Legal
8 3 (0.80%) Aerospace
8 3 (0.80%) Manufacturing
9 2 (0.53%) Automotive
9 2 (0.53%) Banking
9 2 (0.53%) Documentation Skills
9 2 (0.53%) Financial Institution
9 2 (0.53%) Pharmaceutical
9 2 (0.53%) Telecoms
10 1 (0.27%) Advertising
10 1 (0.27%) French Language
10 1 (0.27%) Inclusion and Diversity
10 1 (0.27%) Law
10 1 (0.27%) Local Government
Libraries, Frameworks & Software Standards
1 1 (0.27%) SAP PI
Miscellaneous
1 27 (7.16%) Management Information System
2 15 (3.98%) NHS
3 5 (1.33%) CMDB
3 5 (1.33%) Private Cloud
3 5 (1.33%) Self-Motivation
4 3 (0.80%) BYOD
4 3 (0.80%) Video Conferencing
5 2 (0.53%) Hedge funds
5 2 (0.53%) iPad
5 2 (0.53%) iPhone
5 2 (0.53%) Onboarding
6 1 (0.27%) Analytical Mindset
6 1 (0.27%) Biopharmaceutical
6 1 (0.27%) Blackberry
6 1 (0.27%) Data Centre
6 1 (0.27%) Driving Licence
6 1 (0.27%) Life Science
6 1 (0.27%) Operational Technology
6 1 (0.27%) Product Ownership
6 1 (0.27%) Renewable Energy
Operating Systems
1 114 (30.24%) Windows
2 61 (16.18%) Windows 10
3 7 (1.86%) Windows Server
4 6 (1.59%) Windows 7
5 5 (1.33%) Apple iOS
5 5 (1.33%) Linux
5 5 (1.33%) Unix
6 3 (0.80%) Android
6 3 (0.80%) Windows Server 2008
6 3 (0.80%) Windows Server 2012
7 2 (0.53%) Windows Server 2016
7 2 (0.53%) Windows Server 2019
8 1 (0.27%) Windows Server 2003
8 1 (0.27%) Windows XP
Processes & Methodologies
1 211 (55.97%) Customer Service
2 131 (34.75%) ITIL
3 115 (30.50%) Problem-Solving
4 113 (29.97%) Incident Management
5 57 (15.12%) Service Delivery
6 44 (11.67%) Mathematics
7 43 (11.41%) Service Management
8 35 (9.28%) ITSM
9 27 (7.16%) Problem Management
10 19 (5.04%) Line Management
11 17 (4.51%) Continuous Improvement
12 15 (3.98%) Time Management
13 13 (3.45%) Decision-Making
14 11 (2.92%) Coaching
15 10 (2.65%) Migration
15 10 (2.65%) Stakeholder Management
16 9 (2.39%) Computer Science
16 9 (2.39%) Configuration Management
17 7 (1.86%) Agile
17 7 (1.86%) Supplier Management
Programming Languages
1 3 (0.80%) SQL
2 1 (0.27%) Scala
Qualifications
1 104 (27.59%) Security Cleared
2 82 (21.75%) SC Cleared
3 48 (12.73%) Microsoft Certification
4 41 (10.88%) A+ Certification
4 41 (10.88%) MCSA
5 37 (9.81%) MCP
6 32 (8.49%) DV Cleared
7 30 (7.96%) Degree
8 9 (2.39%) CCNA
8 9 (2.39%) Cisco Certification
9 5 (1.33%) Computer Science Degree
9 5 (1.33%) ITIL Certification
9 5 (1.33%) ITIL Foundation Certificate
10 3 (0.80%) BPSS Clearance
10 3 (0.80%) ECDL
11 2 (0.53%) MCSE
11 2 (0.53%) MOS
Quality Assurance & Compliance
1 66 (17.51%) SLA
2 15 (3.98%) Disclosure Scotland
3 5 (1.33%) Government Security Classifications
4 2 (0.53%) ISO 9001
4 2 (0.53%) ISO/IEC 20000
4 2 (0.53%) ISO/IEC 27001
5 1 (0.27%) PMO
System Software
1 100 (26.53%) Active Directory
2 5 (1.33%) BitLocker
3 3 (0.80%) Virtual Desktop
4 2 (0.53%) Terminal Services
4 2 (0.53%) VMware Infrastructure
Systems Management
1 18 (4.77%) SCCM
2 8 (2.12%) Microsoft Intune
3 5 (1.33%) IBM BigFix
3 5 (1.33%) Tivoli
4 2 (0.53%) Jamf Pro
Vendors
1 112 (29.71%) Microsoft
2 81 (21.49%) ServiceNow
3 59 (15.65%) Citrix
4 12 (3.18%) Sun
5 7 (1.86%) Remedy
6 5 (1.33%) Atlassian
6 5 (1.33%) Oracle
7 4 (1.06%) Cisco
7 4 (1.06%) NetApp
8 3 (0.80%) Kofax
9 2 (0.53%) BMC
9 2 (0.53%) Dell
9 2 (0.53%) HP
9 2 (0.53%) McAfee
9 2 (0.53%) Mitel
9 2 (0.53%) MobileIron
9 2 (0.53%) Sophos
9 2 (0.53%) VMware
10 1 (0.27%) Equitrac
10 1 (0.27%) iManage