The statistics below represent IT contracts advertised across the UK that had Help Desk Support Engineer featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 28 July 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
28 Jul 2016
Same period 2015 Same period 2014
Help Desk Support Engineer
Rank 626 611 573
Rank change year-on-year
-15 -38
Contract jobs requiring a Help Desk Support Engineer 25 35 45
As % of all contract IT jobs located in the UK 0.046% 0.061% 0.082%
As % of the Job Titles category 0.049% 0.065% 0.087%
Number of daily rates quoted 14 10 11
Median daily rate £150 £140 £130
Median daily rate % change year-on-year
+7.14% +7.69%
90% offered a daily rate of more than £97 £112 £120
10% offered a daily rate of more than £188 £182 £150
UK excluding London median daily rate £163 £140 £130
% change year-on-year
+16.07% +7.69%
Number of hourly rates quoted 2 15 22
Median hourly rate £9.75 £21.55 £15.70
Median hourly rate % change year-on-year
-54.75% +37.30%
90% offered a hourly rate of more than £9.55 £13.10 £10.05
10% offered a hourly rate of more than £9.95 £21.55 £17.00
UK excluding London median hourly rate £9.75 £21.55 £15.70
% change year-on-year
-54.75% +37.30%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
51170 54095 51865
As % of all contract IT jobs located in the UK 94.76% 94.76% 94.71%
Number of daily rates quoted 33263 34303 31438
Median daily rate £425 £400 £400
Median daily rate % change year-on-year
+6.25% -
90% offered a daily rate of more than £255 £240 £225
10% offered a daily rate of more than £575 £575 £550
UK excluding London median daily rate £388 £375 £350
% change year-on-year
+3.33% +7.14%
Number of hourly rates quoted 1565 2020 2092
Median hourly rate £17.00 £16.60 £16.50
Median hourly rate % change year-on-year
+2.40% +0.60%
90% offered a hourly rate of more than £11.00 £10.80 £10.50
10% offered a hourly rate of more than £45.00 £42.46 £37.50
UK excluding London median hourly rate £16.50 £16.16 £16.14
% change year-on-year
+2.10% +0.12%

Help Desk Support Engineer
Jobs Demand Trend

The demand trend of IT contracts that featured Help Desk Support Engineer in the job title.

Help Desk Support Engineer Jobs Demand Trend in the UK

Help Desk Support Engineer
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Help Desk Support Engineer within the UK.

Help Desk Support Engineer Daily Rate Trend in the UK

Help Desk Support Engineer
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Help Desk Support Engineer within the UK over the 3 months to 28 July 2016.

Help Desk Support Engineer Daily Rate Histogram in the UK

Help Desk Support Engineer
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Help Desk Support Engineer within the UK.

Help Desk Support Engineer Hourly Rate Trend in the UK

Help Desk Support Engineer
Top 26 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Help Desk Support Engineer within the UK over the 3 months to 28 July 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -18 25 £150 - 5
South West +6 6 £150 -
London +4 6 £98 -30.35% 1
South East +2 6 £175 -2.77% 3
East of England +23 3 £104 -
Surrey - 3 £188 - 2
Bristol - 3 £150 -
Dorset - 3 - -
Bournemouth - 3 - -
North West +5 2 - - 1
Manchester -1 2 - -
Brentwood - 2 £104 -
Hampshire - 2 £175 -
Essex - 2 £104 -
City of London +48 1 £125 +8.69%
Oxfordshire +9 1 £150 -21.05% 1
Huntingdon - 1 - -
Basingstoke - 1 £175 -
Abingdon - 1 £150 -
Camberley - 1 - -
East Yorkshire - 1 - -
Wolverhampton - 1 - -
Yorkshire - 1 - -
West Midlands - 1 - -
Hull - 1 - -
Cambridgeshire - 1 - -

Help Desk Support Engineer Skill Set
Top 30 Related IT Skills

For the 6 months to 28 July 2016, Help Desk Support Engineer contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads featuring Help Desk Support Engineer in the job title.

1 41 (75.93%) Windows
2 24 (44.44%) Microsoft
2 24 (44.44%) Active Directory
3 19 (35.19%) MS Office
3 19 (35.19%) ITIL
4 16 (29.63%) TCP/IP
5 12 (22.22%) Cisco
6 11 (20.37%) Windows 7
7 10 (18.52%) ServiceNow
7 10 (18.52%) MS Excel
7 10 (18.52%) Windows XP
8 8 (14.81%) Windows Server
8 8 (14.81%) Service Management
8 8 (14.81%) MS Exchange
8 8 (14.81%) LAN
8 8 (14.81%) WAN
8 8 (14.81%) Citrix
8 8 (14.81%) Incident Management
9 7 (12.96%) Office 365
9 7 (12.96%) DNS
9 7 (12.96%) Internet
9 7 (12.96%) Remedy
9 7 (12.96%) Blackberry
10 6 (11.11%) SharePoint
10 6 (11.11%) Windows Server 2008
11 5 (9.26%) Exchange Server 2003
11 5 (9.26%) Windows Server 2012
11 5 (9.26%) SLA
11 5 (9.26%) CCNA
11 5 (9.26%) Cisco Certification

Help Desk Support Engineer Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (14.81%) MS Exchange
2 6 (11.11%) SharePoint
3 5 (9.26%) Exchange Server 2003
4 4 (7.41%) Blackberry Enterprise Server
4 4 (7.41%) Exchange Server 2010
4 4 (7.41%) IBM Notes
4 4 (7.41%) SharePoint 2010
5 2 (3.70%) Skype for Business
6 1 (1.85%) Exchange Server 2007
6 1 (1.85%) Exchange Server 2013
Applications
1 19 (35.19%) MS Office
2 10 (18.52%) MS Excel
3 4 (7.41%) Acrobat
4 3 (5.56%) Spreadsheet
Cloud Services
1 7 (12.96%) Office 365
2 1 (1.85%) Google Apps
Communications & Networking
1 16 (29.63%) TCP/IP
2 8 (14.81%) LAN
2 8 (14.81%) WAN
3 7 (12.96%) DNS
3 7 (12.96%) Internet
4 4 (7.41%) VPN
5 3 (5.56%) Ethernet
6 1 (1.85%) IP Telephony
6 1 (1.85%) Wireless
General
1 2 (3.70%) Advertising
1 2 (3.70%) German Language
Miscellaneous
1 7 (12.96%) Blackberry
2 4 (7.41%) Driving Licence
3 2 (3.70%) iPhone
4 1 (1.85%) Clustering
4 1 (1.85%) iPad
4 1 (1.85%) Smartphone
Operating Systems
1 41 (75.93%) Windows
2 11 (20.37%) Windows 7
3 10 (18.52%) Windows XP
4 8 (14.81%) Windows Server
5 6 (11.11%) Windows Server 2008
6 5 (9.26%) Windows 10
6 5 (9.26%) Windows Server 2012
7 4 (7.41%) Apple iOS
7 4 (7.41%) Windows 2000
7 4 (7.41%) Windows 8
8 3 (5.56%) Windows NT
9 2 (3.70%) Android
10 1 (1.85%) Linux
10 1 (1.85%) Mac OS X
10 1 (1.85%) Windows Phone
10 1 (1.85%) Windows Server 2003
Processes & Methodologies
1 19 (35.19%) ITIL
2 8 (14.81%) Incident Management
2 8 (14.81%) Service Management
3 4 (7.41%) Change Management
3 4 (7.41%) ITSM
4 3 (5.56%) Network Management
4 3 (5.56%) Service Delivery
4 3 (5.56%) Software Licensing
4 3 (5.56%) Time Management
5 1 (1.85%) Fault Analysis
5 1 (1.85%) High Availability
5 1 (1.85%) ITIL V3
5 1 (1.85%) Load Balancing
Programming Languages
1 1 (1.85%) C#
1 1 (1.85%) PowerShell
1 1 (1.85%) SQL
Qualifications
1 5 (9.26%) CCNA
1 5 (9.26%) Cisco Certification
2 1 (1.85%) DBS Check
Quality Assurance & Compliance
1 5 (9.26%) SLA
System Software
1 24 (44.44%) Active Directory
2 4 (7.41%) Terminal Services
3 1 (1.85%) Samba
Systems Management
1 4 (7.41%) BMC Marimba
1 4 (7.41%) DameWare
2 2 (3.70%) SCCM
Vendors
1 24 (44.44%) Microsoft
2 12 (22.22%) Cisco
3 10 (18.52%) ServiceNow
4 8 (14.81%) Citrix
5 7 (12.96%) Remedy
6 4 (7.41%) Adobe
6 4 (7.41%) Apple
6 4 (7.41%) BMC
6 4 (7.41%) Lotus
6 4 (7.41%) PeopleSoft
6 4 (7.41%) ThinPrint
7 3 (5.56%) HP
8 2 (3.70%) Avaya
9 1 (1.85%) Google