The table below looks at the statistics for the Help Desk Support Engineer role in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited Help Desk Support Engineer in their job title over the 3 months to 3 July 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
3 Jul 2015
Same period 2014 Same period 2013
Help Desk Support Engineer
Rank 598 564 536
Rank change year-on-year
-34 -28
Contract jobs requiring a Help Desk Support Engineer 15 28 21
As % of all contract IT jobs located in the UK 0.027% 0.053% 0.043%
As % of the Job Titles category 0.029% 0.057% 0.046%
Number of daily rates quoted 4 7 4
Average daily rate
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£143 £125 £125
Average daily rate % change year-on-year
+14.00% -
UK excluding London average daily rate £135 £125 £125
% change year-on-year
+8.00% -
Number of hourly rates quoted 3 8 16
Average hourly rate £14.00 £15.00 £12.75
Average hourly rate % change year-on-year
-6.66% +17.64%
90% offered a hourly rate of more than £12.80 £9.64 £10.75
10% offered a hourly rate of more than £16.80 £17.00 £16.00
UK excluding London average hourly rate £14.00 £15.50 £12.75
% change year-on-year
-9.67% +21.56%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
51627 49001 45588
As % of all contract IT jobs located in the UK 92.46% 92.58% 92.58%
Number of daily rates quoted 32558 29967 26404
Average daily rate £400 £395 £400
Average daily rate % change year-on-year
+1.26% -1.25%
90% offered a daily rate of more than £250 £230 £238
10% offered a daily rate of more than £575 £550 £575
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 1943 1955 2128
Average hourly rate £17.00 £16.50 £18.50
Average hourly rate % change year-on-year
+3.03% -10.81%
90% offered a hourly rate of more than £11.00 £10.50 £11.00
10% offered a hourly rate of more than £41.29 £38.59 £40.00
UK excluding London average hourly rate £16.50 £16.25 £17.50
% change year-on-year
+1.53% -7.14%

Help Desk Support Engineer
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing Help Desk Support Engineer in the job title within the UK as a proportion of the total demand within the Job Titles category.

Help Desk Support Engineer Jobs Demand Trend in the UK

Help Desk Support Engineer
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Help Desk Support Engineer within the UK.

Help Desk Support Engineer Daily Rate Trend in the UK

Help Desk Support Engineer
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Help Desk Support Engineer within the UK.

Help Desk Support Engineer Hourly Rate Trend in the UK

Help Desk Support Engineer
Top 17 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Help Desk Support Engineer within the UK over the 3 months to 3 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -45 14 £143 +14.00% 5
London -17 5 £150 +42.85% 1
East of England +4 3 - -
South East -25 3 £135 +8.00% 2
Hertfordshire - 3 - -
St Albans - 3 - -
Berkshire - 2 - - 1
Gloucestershire - 2 - -
Gloucester - 2 - -
South West - 2 - -
Reading - 2 - - 1
Oxford -15 1 £135 -
Oxfordshire -25 1 £135 -
North West - 1 - - 1
Manchester - 1 - - 1
Uxbridge - 1 £150 -
Wembley - 1 £95 -

Help Desk Support Engineer
Top 30 Related IT Skills

For the 6 months to 3 July 2015, IT contractor jobs within the UK that cited Help Desk Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Help Desk Support Engineer in their job title.

1 19 (65.52%) Microsoft
1 19 (65.52%) MS Office
2 18 (62.07%) Active Directory
3 15 (51.72%) Windows
4 14 (48.28%) MS Excel
5 11 (37.93%) Microsoft Certification
6 10 (34.48%) A+ Certification
6 10 (34.48%) MCP
6 10 (34.48%) Windows 7
7 9 (31.03%) MCSE
7 9 (31.03%) MS PowerPoint
8 8 (27.59%) ITIL
9 4 (13.79%) Legal
9 4 (13.79%) Blackberry
10 3 (10.34%) VPN
10 3 (10.34%) Windows XP
10 3 (10.34%) SCCM
11 2 (6.90%) Windows Server 2008
11 2 (6.90%) Law
11 2 (6.90%) VMware
11 2 (6.90%) MCSA
11 2 (6.90%) Citrix
11 2 (6.90%) SLA
12 1 (3.45%) Cisco
12 1 (3.45%) Dell
12 1 (3.45%) ITIL Certification
12 1 (3.45%) Salesforce.com
12 1 (3.45%) Windows Server 2003
12 1 (3.45%) Sophos
12 1 (3.45%) DNS

Help Desk Support Engineer
Top Related IT Skills by Category

For the 6 months to 3 July 2015, IT contractor jobs within the UK that cited Help Desk Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Help Desk Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (3.45%) MS Exchange
1 1 (3.45%) Exchange Server 2007
1 1 (3.45%) Exchange Server 2010
Applications
1 19 (65.52%) MS Office
2 14 (48.28%) MS Excel
3 9 (31.03%) MS PowerPoint
Cloud Services
1 1 (3.45%) Office 365
Communications & Networking
1 3 (10.34%) VPN
2 1 (3.45%) DNS
2 1 (3.45%) Firewall
2 1 (3.45%) Network Security
2 1 (3.45%) Asterisk PBX
2 1 (3.45%) LAN
2 1 (3.45%) PBX
2 1 (3.45%) VoIP
2 1 (3.45%) WAN
2 1 (3.45%) TCP/IP
General
1 4 (13.79%) Legal
2 2 (6.90%) Law
3 1 (3.45%) Telecoms
3 1 (3.45%) Retail
Miscellaneous
1 4 (13.79%) Blackberry
2 1 (3.45%) Video Conferencing
2 1 (3.45%) Data Integration
2 1 (3.45%) iPhone
2 1 (3.45%) iPad
Operating Systems
1 15 (51.72%) Windows
2 10 (34.48%) Windows 7
3 3 (10.34%) Windows XP
4 2 (6.90%) Windows Server 2008
5 1 (3.45%) Windows Server 2003
5 1 (3.45%) Windows Server 2012
Processes & Methodologies
1 8 (27.59%) ITIL
2 1 (3.45%) Asset Management
2 1 (3.45%) Incident Management
2 1 (3.45%) Software Deployment
2 1 (3.45%) Network Monitoring
Qualifications
1 11 (37.93%) Microsoft Certification
2 10 (34.48%) A+ Certification
2 10 (34.48%) MCP
3 9 (31.03%) MCSE
4 2 (6.90%) MCSA
5 1 (3.45%) ITIL Certification
5 1 (3.45%) Network+ Certification
5 1 (3.45%) MCDST
5 1 (3.45%) MCITP
Quality Assurance & Compliance
1 2 (6.90%) SLA
System Software
1 18 (62.07%) Active Directory
2 1 (3.45%) Samba
Systems Management
1 3 (10.34%) SCCM
2 1 (3.45%) Cisco CUCM
Vendors
1 19 (65.52%) Microsoft
2 2 (6.90%) Citrix
2 2 (6.90%) VMware
3 1 (3.45%) Salesforce.com
3 1 (3.45%) Sophos
3 1 (3.45%) Dell
3 1 (3.45%) SAP
3 1 (3.45%) Cisco
Reading
Hays IT - Uk Posting account
Rate: £12.00 - £16.00 per hour
Posted: 27 days ago