The table below looks at the statistics for the Help Desk Support Engineer role in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited Help Desk Support Engineer in their job title over the 3 months to 10 February 2016 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
10 Feb 2016
Same period 2015 Same period 2014
Help Desk Support Engineer
Rank 616 576 565
Rank change year-on-year
-40 -11
Contract jobs requiring a Help Desk Support Engineer 10 36 23
As % of all contract IT jobs located in the UK 0.019% 0.070% 0.046%
As % of the Job Titles category 0.021% 0.074% 0.049%
Number of daily rates quoted 5 2 7
Average daily rate £220 £165 £125
Average daily rate % change year-on-year
+33.33% +32.00%
90% offered a daily rate of more than £120 £137 £95
10% offered a daily rate of more than £328 £193 £138
UK excluding London average daily rate £401 £200 £125
% change year-on-year
+100.25% +60.00%
Number of hourly rates quoted 4 12 10
Average hourly rate £11.00 £14.25 £11.82
Average hourly rate % change year-on-year
-22.80% +20.60%
90% offered a hourly rate of more than £8.50 £11.01 £10.45
10% offered a hourly rate of more than £12.42 £17.50 £15.62
UK excluding London average hourly rate £11.00 £14.25 £11.82
% change year-on-year
-22.80% +20.60%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
48618 48918 46871
As % of all contract IT jobs located in the UK 94.51% 94.46% 94.26%
Number of daily rates quoted 31219 30411 27715
Average daily rate £413 £400 £400
Average daily rate % change year-on-year
+3.12% -
90% offered a daily rate of more than £260 £238 £225
10% offered a daily rate of more than £575 £563 £575
UK excluding London average daily rate £375 £375 £350
% change year-on-year
- +7.14%
Number of hourly rates quoted 1735 1925 2068
Average hourly rate £17.50 £16.84 £17.50
Average hourly rate % change year-on-year
+3.95% -3.80%
90% offered a hourly rate of more than £11.00 £11.00 £11.50
10% offered a hourly rate of more than £49.50 £40.00 £40.00
UK excluding London average hourly rate £17.50 £16.50 £16.50
% change year-on-year
+6.06% -

Help Desk Support Engineer
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing Help Desk Support Engineer in the job title within the UK as a proportion of the total demand within the Job Titles category.

Help Desk Support Engineer Jobs Demand Trend in the UK

Help Desk Support Engineer
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Help Desk Support Engineer within the UK.

Help Desk Support Engineer Daily Rate Trend in the UK

Help Desk Support Engineer
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Help Desk Support Engineer within the UK over the 3 months to 10 February 2016.

Help Desk Support Engineer Daily Rate Histogram in the UK

Help Desk Support Engineer
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Help Desk Support Engineer within the UK.

Help Desk Support Engineer Hourly Rate Trend in the UK

Help Desk Support Engineer
Top 15 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Help Desk Support Engineer within the UK over the 3 months to 10 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -28 10 £220 +33.33% 12
London +7 4 £170 +30.76% 4
East of England -1 2 - - 1
Northamptonshire +8 1 - -
Essex -1 1 - -
West Midlands -15 1 - - 1
East Midlands -16 1 - -
Yorkshire -21 1 £401 - 2
Norfolk - 1 - -
North West - 1 - -
Cheshire - 1 - -
Great Yarmouth - 1 - -
Corby - 1 - -
Northampton - 1 - -
North Yorkshire - 1 £401 - 1

Help Desk Support Engineer
Top 30 Related IT Skills

For the 6 months to 10 February 2016, IT contractor jobs within the UK that cited Help Desk Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Help Desk Support Engineer in their job title.

1 15 (62.50%) Active Directory
2 14 (58.33%) Windows
3 10 (41.67%) MS Office
4 8 (33.33%) Windows 7
4 8 (33.33%) Microsoft
5 5 (20.83%) LAN
5 5 (20.83%) ITIL
5 5 (20.83%) WAN
6 4 (16.67%) iPhone
6 4 (16.67%) SCCM
6 4 (16.67%) Cisco
6 4 (16.67%) Microsoft Certification
6 4 (16.67%) Blackberry
7 3 (12.50%) Finance
7 3 (12.50%) Citrix
7 3 (12.50%) Cisco Certification
7 3 (12.50%) MS Exchange
7 3 (12.50%) CCNA
7 3 (12.50%) DNS
7 3 (12.50%) MS Excel
7 3 (12.50%) Windows 8
8 2 (8.33%) Remote Desktop
8 2 (8.33%) Windows Server
8 2 (8.33%) Mobile Device Management
8 2 (8.33%) Skype for Business
8 2 (8.33%) Exchange Server 2010
8 2 (8.33%) Android
8 2 (8.33%) iPad
8 2 (8.33%) MCITP
8 2 (8.33%) Banking

Help Desk Support Engineer
Top Related IT Skills by Category

For the 6 months to 10 February 2016, IT contractor jobs within the UK that cited Help Desk Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Help Desk Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (12.50%) MS Exchange
2 2 (8.33%) Exchange Server 2010
2 2 (8.33%) SharePoint
2 2 (8.33%) Skype for Business
Applications
1 10 (41.67%) MS Office
2 3 (12.50%) MS Excel
Business Applications
1 1 (4.17%) SAP Oil and Gas
Communications & Networking
1 5 (20.83%) LAN
1 5 (20.83%) WAN
2 3 (12.50%) DNS
3 2 (8.33%) DHCP
3 2 (8.33%) PBX
3 2 (8.33%) Remote Desktop
3 2 (8.33%) TCP/IP
3 2 (8.33%) Wi-Fi
4 1 (4.17%) Asterisk PBX
4 1 (4.17%) VPN
General
1 3 (12.50%) Finance
2 2 (8.33%) Banking
2 2 (8.33%) Law
2 2 (8.33%) Telecoms
3 1 (4.17%) Advertising
3 1 (4.17%) Electronics
3 1 (4.17%) French Language
3 1 (4.17%) Manufacturing
3 1 (4.17%) Marketing
Libraries, Frameworks & Software Standards
1 1 (4.17%) X-Windows
Miscellaneous
1 4 (16.67%) Blackberry
1 4 (16.67%) iPhone
2 2 (8.33%) iPad
3 1 (4.17%) Client/Server
3 1 (4.17%) NHS
3 1 (4.17%) Video Conferencing
Operating Systems
1 14 (58.33%) Windows
2 8 (33.33%) Windows 7
3 3 (12.50%) Windows 8
4 2 (8.33%) Android
4 2 (8.33%) Windows Server
4 2 (8.33%) Windows Server 2003
4 2 (8.33%) Windows Server 2008
5 1 (4.17%) Apple iOS
5 1 (4.17%) Windows Server 2012
5 1 (4.17%) Windows Vista
5 1 (4.17%) Windows XP
Processes & Methodologies
1 5 (20.83%) ITIL
2 2 (8.33%) Mobile Device Management
3 1 (4.17%) Business Intelligence
3 1 (4.17%) Capacity Management
3 1 (4.17%) Customer Engagement
3 1 (4.17%) Digital Marketing
3 1 (4.17%) ITIL V3
3 1 (4.17%) Migration
3 1 (4.17%) Problem Management
3 1 (4.17%) Programme Management
3 1 (4.17%) Security Patching
Programming Languages
1 1 (4.17%) C#
1 1 (4.17%) SQL
Qualifications
1 4 (16.67%) Microsoft Certification
2 3 (12.50%) CCNA
2 3 (12.50%) Cisco Certification
3 2 (8.33%) A+ Certification
3 2 (8.33%) MCDST
3 2 (8.33%) MCITP
3 2 (8.33%) MCP
3 2 (8.33%) Security Cleared
4 1 (4.17%) ACSA
4 1 (4.17%) CCENT
4 1 (4.17%) DV Cleared
4 1 (4.17%) MCSA
4 1 (4.17%) MCSE
4 1 (4.17%) MCTS
4 1 (4.17%) Network+ Certification
4 1 (4.17%) SC Cleared
4 1 (4.17%) VMware Certified Professional (VCP)
System Software
1 15 (62.50%) Active Directory
2 1 (4.17%) Hyper-V
2 1 (4.17%) Samba
2 1 (4.17%) VMware Infrastructure
Systems Management
1 4 (16.67%) SCCM
2 2 (8.33%) Norton AntiVirus
3 1 (4.17%) Backup Exec
3 1 (4.17%) Cisco CUCM
3 1 (4.17%) NetBackup
3 1 (4.17%) SCVMM
Vendors
1 8 (33.33%) Microsoft
2 4 (16.67%) Cisco
3 3 (12.50%) Citrix
4 2 (8.33%) Apple
4 2 (8.33%) Symantec
5 1 (4.17%) Avaya
5 1 (4.17%) Dell
5 1 (4.17%) HP
5 1 (4.17%) SAP
5 1 (4.17%) VMware
North Yorkshire
Nigel Frank International
Rate: £400 - £401 per day
Posted: 14 days ago