The first table below looks at the demand for the Help Desk Support Engineer role in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited Help Desk Support Engineer in their job title over the 3 months to 30 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles currently tracked.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
30 Jul 2014
Same period 2013 Same period 2012
Help Desk Support Engineer
Rank 561 542 573
Rank change year-on-year
-19 +31
Contract jobs requiring a Help Desk Support Engineer 27 21 16
As % of all contract IT jobs located in the UK 0.049% 0.041% 0.028%
As % of the Job Titles category 0.054% 0.044% 0.030%
Number of daily rates quoted 9 4 1
Average daily rate
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£130 £123 £115
Average daily rate % change year-on-year
+6.12% +6.52%
UK excluding London average daily rate £130 £115 £115
% change year-on-year
+13.04% -
Number of hourly rates quoted 12 15 10
Average hourly rate £17.00 £13.50 £13.25
Average hourly rate % change year-on-year
+25.92% +1.88%
UK excluding London average hourly rate £17.00 £13.50 £12.50
% change year-on-year
+25.92% +8.00%
Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
50456 47310 53463
As % of all contract IT jobs located in the UK 92.34% 92.54% 92.51%
Number of daily rates quoted 30591 27725 29826
Average daily rate £400 £400 £390
Average daily rate % change year-on-year
- +2.56%
90% offered a daily rate of more than £225 £230 £238
10% offered a daily rate of more than £550 £575 £558
UK excluding London average daily rate £350 £350 £350
Number of hourly rates quoted 1991 2124 2715
Average hourly rate £16.50 £17.50 £19.00
Average hourly rate % change year-on-year
-5.71% -7.89%
90% offered a hourly rate of more than £10.50 £11.00 £11.50
10% offered a hourly rate of more than £37.80 £40.00 £40.60
UK excluding London average hourly rate £16.50 £17.00 £18.50
% change year-on-year
-2.94% -8.10%

Help Desk Support Engineer
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing Help Desk Support Engineer in the job title within the UK as a proportion of the total demand within the Job Titles category.

Help Desk Support Engineer Jobs Demand Trend in the UK

Help Desk Support Engineer
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Help Desk Support Engineer within the UK.

Help Desk Support Engineer Daily Rate Trend in the UK

Help Desk Support Engineer
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Help Desk Support Engineer within the UK.

Help Desk Support Engineer Hourly Rate Trend in the UK

Help Desk Support Engineer
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Help Desk Support Engineer within the UK over the 3 months to 30 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -22 26 £130 +4.00% 2
South East -5 16 £130 +4.00%
West Midlands - 5 - - 1
London +14 4 £137 +9.60%
Reading +7 2 - -
Berkshire 0 2 - -
City of London +12 1 £160 +23.07%
Hampshire -8 1 £125 -
East of England -19 1 - -
Surrey - 1 - -
Camberley - 1 - -
Cambridge - - - -
Chippenham - - - -
Cleckheaton - - - -
Corsham - - - -
Fareham - - - -
Manchester - - - -
Nottingham - - - -
Plymouth - - - -
Nottinghamshire - - - -
Somerset - - - -
Staffordshire - - - -
Rochdale - - - -
Stoke-on-Trent - - - -
Bath - - - -
Bracknell - - - -
West Yorkshire - - - -
Wiltshire - - - -
Yorkshire - - - -
East Midlands - - - - 1

Help Desk Support Engineer
Top 30 Related IT Skills

For the 6 months to 30 July 2014, IT contractor jobs within the UK that cited Help Desk Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Help Desk Support Engineer in their job title.

1 31 (50.00%) MS Office
1 31 (50.00%) Microsoft
2 28 (45.16%) Windows
3 17 (27.42%) MS Excel
4 14 (22.58%) LAN
4 14 (22.58%) MCP
4 14 (22.58%) Microsoft Certification
4 14 (22.58%) A+ Certification
4 14 (22.58%) MCSE
4 14 (22.58%) Windows 7
4 14 (22.58%) MS PowerPoint
5 13 (20.97%) Windows XP
6 12 (19.35%) Windows Server 2003
7 11 (17.74%) Cisco
7 11 (17.74%) Windows Server 2008
8 9 (14.52%) Windows Vista
8 9 (14.52%) SLA
8 9 (14.52%) Active Directory
9 8 (12.90%) MS Visio
9 8 (12.90%) Adobe
9 8 (12.90%) MS Project
9 8 (12.90%) Windows 2000
9 8 (12.90%) Acrobat
9 8 (12.90%) Windows Server 2012
10 6 (9.68%) WAN
11 4 (6.45%) ITIL
11 4 (6.45%) CCNA
11 4 (6.45%) Citrix
11 4 (6.45%) Cisco Certification
12 3 (4.84%) TCP/IP

Help Desk Support Engineer
Top Related IT Skills by Category

For the 6 months to 30 July 2014, IT contractor jobs within the UK that cited Help Desk Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Help Desk Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (3.23%) IBM Notes
1 2 (3.23%) MS Exchange
2 1 (1.61%) SharePoint
2 1 (1.61%) BizTalk Server
2 1 (1.61%) Lync
2 1 (1.61%) Exchange Server 2010
2 1 (1.61%) WordPress
Applications
1 31 (50.00%) MS Office
2 17 (27.42%) MS Excel
3 14 (22.58%) MS PowerPoint
4 8 (12.90%) MS Visio
4 8 (12.90%) MS Project
4 8 (12.90%) Acrobat
Business Applications
1 2 (3.23%) Eikon
2 1 (1.61%) Cerner Millennium
Cloud Services
1 1 (1.61%) Office 365
Communications & Networking
1 14 (22.58%) LAN
2 6 (9.68%) WAN
3 3 (4.84%) TCP/IP
4 2 (3.23%) Firewall
5 1 (1.61%) SAN
5 1 (1.61%) VPN
5 1 (1.61%) Cisco PIX
General
1 3 (4.84%) Finance
2 2 (3.23%) Banking
2 2 (3.23%) Retail
Miscellaneous
1 3 (4.84%) Blackberry
2 2 (3.23%) NHS
Operating Systems
1 28 (45.16%) Windows
2 14 (22.58%) Windows 7
3 13 (20.97%) Windows XP
4 12 (19.35%) Windows Server 2003
5 11 (17.74%) Windows Server 2008
6 9 (14.52%) Windows Vista
7 8 (12.90%) Windows 2000
7 8 (12.90%) Windows Server 2012
8 1 (1.61%) Linux
8 1 (1.61%) Android
8 1 (1.61%) Windows 2000 Server
Processes & Methodologies
1 4 (6.45%) ITIL
2 2 (3.23%) Time Management
2 2 (3.23%) Release Management
2 2 (3.23%) Service Management
3 1 (1.61%) Incident Management
Programming Languages
1 2 (3.23%) SQL
2 1 (1.61%) C
Qualifications
1 14 (22.58%) MCP
1 14 (22.58%) Microsoft Certification
1 14 (22.58%) A+ Certification
1 14 (22.58%) MCSE
2 4 (6.45%) CCNA
2 4 (6.45%) Cisco Certification
3 3 (4.84%) SC Cleared
3 3 (4.84%) Security Cleared
4 1 (1.61%) Degree
Quality Assurance & Compliance
1 9 (14.52%) SLA
2 1 (1.61%) ISO/IEC 27001
System Software
1 9 (14.52%) Active Directory
2 1 (1.61%) Hyper-V
Systems Management
1 3 (4.84%) SCCM
2 1 (1.61%) Legato
2 1 (1.61%) Nagios
2 1 (1.61%) Opsview
2 1 (1.61%) Cacti
2 1 (1.61%) EMC NetWorker
Vendors
1 31 (50.00%) Microsoft
2 11 (17.74%) Cisco
3 8 (12.90%) Adobe
4 4 (6.45%) Citrix
5 2 (3.23%) VMware
5 2 (3.23%) Reuters
5 2 (3.23%) Bloomberg
5 2 (3.23%) Lotus
5 2 (3.23%) Fidessa
5 2 (3.23%) HP
6 1 (1.61%) Dell
6 1 (1.61%) EMC
6 1 (1.61%) Cerner
6 1 (1.61%) CA
6 1 (1.61%) CommVault
6 1 (1.61%) Sage
6 1 (1.61%) Wyse
6 1 (1.61%) Nimsoft
Dudley
Interquest - Korus Group - Brighton
Rate: £15 - £19 per hour
Posted: 6 days ago