The first table below looks at the demand for the Help Desk Support Engineer role in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited Help Desk Support Engineer in their job title over the 3 months to 23 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles currently tracked.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
23 Apr 2014
Same period 2013 Same period 2012
Help Desk Support Engineer
Rank 558 531 568
Rank change year-on-year
-27 +37
Contract jobs requiring a Help Desk Support Engineer 38 20 19
As % of all contract IT jobs located in the UK 0.068% 0.041% 0.031%
As % of the Job Titles category 0.073% 0.045% 0.034%
Number of daily rates quoted 7 4 2
Average daily rate £120 £125 £115
Average daily rate % change year-on-year
-4.00% +8.69%
90% offered a daily rate of more than £95 £122 £111
10% offered a daily rate of more than £135 £164 £119
UK excluding London average daily rate £124 £125 -
% change year-on-year
-1.00% -
Number of hourly rates quoted 6 12 7
Average hourly rate £10.50 £11.50 £12.50
Average hourly rate % change year-on-year
-8.69% -8.00%
90% offered a hourly rate of more than £10.25 £10.05 £8.50
10% offered a hourly rate of more than £12.00 £14.00 £14.80
UK excluding London average hourly rate £11.00 £11.50 £10.50
% change year-on-year
-4.34% +9.52%
Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
51854 44815 56131
As % of all contract IT jobs located in the UK 92.21% 92.45% 92.73%
Number of daily rates quoted 31590 25634 30843
Average daily rate £390 £400 £400
Average daily rate % change year-on-year
-2.50% -
90% offered a daily rate of more than £230 £238 £238
10% offered a daily rate of more than £550 £575 £575
UK excluding London average daily rate £350 £350 £350
Number of hourly rates quoted 2065 2206 2587
Average hourly rate £17.50 £18.00 £19.00
Average hourly rate % change year-on-year
-2.77% -5.26%
90% offered a hourly rate of more than £11.00 £11.00 £11.21
10% offered a hourly rate of more than £42.50 £40.00 £40.00
UK excluding London average hourly rate £17.50 £17.50 £19.00
% change year-on-year
- -7.89%

Help Desk Support Engineer
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing Help Desk Support Engineer in the job title within the UK as a proportion of the total demand within the Job Titles category.

Help Desk Support Engineer Jobs Demand Trend in the UK

Help Desk Support Engineer
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Help Desk Support Engineer within the UK.

Help Desk Support Engineer Daily Rate Trend in the UK

Help Desk Support Engineer
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Help Desk Support Engineer within the UK.

Help Desk Support Engineer Hourly Rate Trend in the UK

Help Desk Support Engineer
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Help Desk Support Engineer within the UK over the 3 months to 23 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Find
Job
Vacancies
England -33 37 £120 -4.00% 2
London -7 15 £95 -24.00% 1
East of England -30 9 - -
South East -15 6 £124 +1.02% 1
West Midlands - 3 - -
South West - 2 £150 -
Hampshire - 2 £125 -
Berkshire - 2 - -
Nottinghamshire 0 1 - -
East Midlands -11 1 - -
Surrey -11 1 £123 -
Milton Keynes -16 1 - - 1
Buckinghamshire -16 1 - - 1
Nottingham - 1 - -
Reading - 1 - -
Farnham - 1 £123 -
North West - 1 £120 -
Manchester - 1 £120 -
East Yorkshire - - - -
Farnborough - - - -
Hook - - - -
West Sussex - - - -
West Yorkshire - - - -
Wiltshire - - - -
Yorkshire - - - -
City of London - - - -
Norwich - - - -
Staffordshire - - - -
Kent - - - -
Middlesex - - - -

Help Desk Support Engineer
Top 30 Related IT Skills

For the 6 months to 23 April 2014, IT contractor jobs within the UK that cited Help Desk Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Help Desk Support Engineer in their job title.

1 36 (69.23%) Microsoft
2 33 (63.46%) MS Office
3 31 (59.62%) Windows
4 18 (34.62%) Windows 7
5 17 (32.69%) MS Excel
6 15 (28.85%) MCP
6 15 (28.85%) Microsoft Certification
7 14 (26.92%) MCSE
7 14 (26.92%) Windows XP
8 12 (23.08%) MS PowerPoint
8 12 (23.08%) A+ Certification
9 11 (21.15%) Active Directory
10 10 (19.23%) Windows Server 2008
10 10 (19.23%) Windows Server 2003
11 9 (17.31%) Citrix
11 9 (17.31%) Cisco
11 9 (17.31%) LAN
11 9 (17.31%) Windows Vista
12 8 (15.38%) Windows 2000
13 7 (13.46%) MS Visio
13 7 (13.46%) MS Project
13 7 (13.46%) Adobe
13 7 (13.46%) Acrobat
13 7 (13.46%) Windows Server 2012
14 6 (11.54%) Blackberry
15 5 (9.62%) Reuters
15 5 (9.62%) Bloomberg
15 5 (9.62%) Lotus
15 5 (9.62%) Finance
15 5 (9.62%) Fidessa

Help Desk Support Engineer
Top Related IT Skills by Category

For the 6 months to 23 April 2014, IT contractor jobs within the UK that cited Help Desk Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Help Desk Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 5 (9.62%) IBM Notes
2 3 (5.77%) MS Exchange
3 2 (3.85%) Exchange Server 2010
4 1 (1.92%) SharePoint
4 1 (1.92%) BizTalk Server
4 1 (1.92%) WorkSite
4 1 (1.92%) WordPress
Applications
1 33 (63.46%) MS Office
2 17 (32.69%) MS Excel
3 12 (23.08%) MS PowerPoint
4 7 (13.46%) MS Visio
4 7 (13.46%) MS Project
4 7 (13.46%) Acrobat
Business Applications
1 5 (9.62%) Eikon
Cloud Services
1 1 (1.92%) Office 365
Communications & Networking
1 9 (17.31%) LAN
2 4 (7.69%) TCP/IP
3 2 (3.85%) Firewall
3 2 (3.85%) WAN
4 1 (1.92%) DHCP
4 1 (1.92%) VPN
4 1 (1.92%) DNS
4 1 (1.92%) Internet
4 1 (1.92%) SAN
4 1 (1.92%) Cisco PIX
Database & Business Intelligence
1 1 (1.92%) IDOL
General
1 5 (9.62%) Finance
1 5 (9.62%) Banking
2 2 (3.85%) Retail
2 2 (3.85%) Local Government
3 1 (1.92%) Law
3 1 (1.92%) Legal
3 1 (1.92%) Manufacturing
3 1 (1.92%) Multimedia
Miscellaneous
1 6 (11.54%) Blackberry
2 2 (3.85%) Mainframe
2 2 (3.85%) Client/Server
3 1 (1.92%) Management Information System
3 1 (1.92%) Streaming Video
3 1 (1.92%) NHS
3 1 (1.92%) iPhone
3 1 (1.92%) Video Conferencing
Operating Systems
1 31 (59.62%) Windows
2 18 (34.62%) Windows 7
3 14 (26.92%) Windows XP
4 10 (19.23%) Windows Server 2008
4 10 (19.23%) Windows Server 2003
5 9 (17.31%) Windows Vista
6 8 (15.38%) Windows 2000
7 7 (13.46%) Windows Server 2012
8 2 (3.85%) VME
9 1 (1.92%) Linux
9 1 (1.92%) Windows 8
Processes & Methodologies
1 5 (9.62%) ITIL
2 2 (3.85%) Time Management
3 1 (1.92%) Service Management
3 1 (1.92%) Document Management
3 1 (1.92%) Release Management
Programming Languages
1 2 (3.85%) SQL
Qualifications
1 15 (28.85%) MCP
1 15 (28.85%) Microsoft Certification
2 14 (26.92%) MCSE
3 12 (23.08%) A+ Certification
4 1 (1.92%) CNA
4 1 (1.92%) Novell Certification
4 1 (1.92%) RHCE
4 1 (1.92%) Degree
4 1 (1.92%) SC Cleared
4 1 (1.92%) Security Cleared
Quality Assurance & Compliance
1 2 (3.85%) SLA
2 1 (1.92%) ISO/IEC 27001
System Software
1 11 (21.15%) Active Directory
2 2 (3.85%) VMware Infrastructure
3 1 (1.92%) Hyper-V
Systems Management
1 2 (3.85%) SCCM
2 1 (1.92%) Legato
2 1 (1.92%) EMC NetWorker
Vendors
1 36 (69.23%) Microsoft
2 9 (17.31%) Citrix
2 9 (17.31%) Cisco
3 7 (13.46%) Adobe
4 5 (9.62%) Reuters
4 5 (9.62%) Bloomberg
4 5 (9.62%) Lotus
4 5 (9.62%) Fidessa
5 3 (5.77%) Novell
6 2 (3.85%) Remedy
6 2 (3.85%) VMware
6 2 (3.85%) HP
7 1 (1.92%) Dell
7 1 (1.92%) EMC
7 1 (1.92%) SAP
7 1 (1.92%) CommVault
Milton Keynes, Buckinghamshire
LA International
Rate: Market Rates Apply
Posted: Yesterday
Hampshire
Nicoll Curtin
Rate: £9 - £11 per hour
Posted: 16 days ago
Wokingham
Premier Group
Rate: £18000 - £23000 per annum
Posted: 27 days ago