The statistics below represent IT jobs advertised across the UK that had Help Desk Support Engineer featuring in the job title. Included is a guide to the salaries offered over the 3 months to 27 July 2016 with a comparison to same period over 2 years.

3 months to
27 Jul 2016
Same period 2015 Same period 2014
Help Desk Support Engineer
Rank 890 871 882
Rank change year-on-year
-19 +11
Permanent jobs requiring a Help Desk Support Engineer 37 113 99
As % of all permanent IT jobs located in the UK 0.038% 0.10% 0.085%
As % of the Job Titles category 0.039% 0.11% 0.088%
Number of salaries quoted 35 100 94
Median salary £23,000 £24,000 £23,750
Median salary % change year-on-year
-4.16% +1.05%
90% offered a salary of more than £20,600 £18,500 £18,000
10% offered a salary of more than £35,000 £30,900 £29,000
UK excluding London median salary £23,000 £23,579 £23,000
% change year-on-year
-2.45% +2.51%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
94503 106017 112388
As % of all permanent IT jobs located in the UK 96.44% 96.30% 96.47%
Number of salaries quoted 79488 87462 91612
Median salary £47,500 £45,000 £45,000
Median salary % change year-on-year
+5.55% -
90% offered a salary of more than £27,500 £26,500 £26,500
10% offered a salary of more than £72,500 £70,000 £70,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Help Desk Support Engineer
Jobs Demand Trend

The demand trend of job ads that featured Help Desk Support Engineer in the job title.

Help Desk Support Engineer Jobs Demand Trend in the UK

Help Desk Support Engineer
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Support Engineer within the UK.

Help Desk Support Engineer Salary Trend in the UK

Help Desk Support Engineer
Salary Histogram

This chart provides a salary histogram for IT jobs citing Help Desk Support Engineer over the 3 months to 27 July 2016 within the UK.

Help Desk Support Engineer Salary Histogram in the UK

Help Desk Support Engineer
Top 30 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Help Desk Support Engineer within the UK over the 3 months to 27 July 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -50 36 £23,000 -4.16% 6
South East -17 17 £32,500 +32.65% 3
Oxfordshire -27 9 £35,000 +45.83% 1
Hertfordshire +22 7 £23,000 +2.22%
East of England +19 7 £23,000 +2.22%
Abingdon - 5 £35,000 -
London +19 4 £23,500 -7.84% 1
East Midlands - 4 £20,000 - 1
Faringdon - 4 £35,000 -
South West +15 3 £26,000 +18.18%
Berkshire -5 3 £22,500 -10.00%
Wiltshire - 3 £26,000 -
Kent +13 2 £22,250 -11.88%
West Sussex -10 2 £22,000 -
Lincolnshire - 2 £20,000 -
Chippenham - 2 £26,000 -
Bromley - 2 £22,500 -
Tunbridge Wells +25 1 £14,500 -26.11%
Surrey +20 1 £35,000 +40.00% 2
Reading +7 1 £23,000 -2.45%
Thatcham -5 1 - -
Bracknell - 1 £22,000 -
Swindon - 1 £22,500 -
Leicestershire - 1 £21,500 - 1
Loughborough - 1 £21,500 - 1
Nottingham - 1 - -
Nottinghamshire - 1 - -
Tyne and Wear - 1 £27,500 -
Newcastle upon Tyne - 1 £27,500 -
North East - 1 £27,500 -

Help Desk Support Engineer Skill Set
Top 30 Related IT Skills

For the 6 months to 27 July 2016, Help Desk Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads featuring Help Desk Support Engineer in the job title.

1 79 (68.70%) Windows
2 73 (63.48%) Active Directory
3 69 (60.00%) Microsoft
4 48 (41.74%) MS Excel
5 41 (35.65%) MS Office
6 37 (32.17%) Citrix
7 35 (30.43%) TCP/IP
7 35 (30.43%) DNS
8 33 (28.70%) Windows 7
9 32 (27.83%) WAN
10 30 (26.09%) DHCP
11 29 (25.22%) ITIL
12 24 (20.87%) SCCM
13 22 (19.13%) VMware
13 22 (19.13%) LAN
14 19 (16.52%) VoIP
15 18 (15.65%) XenApp
16 17 (14.78%) VMware Infrastructure
16 17 (14.78%) Firewall
17 16 (13.91%) Windows Server 2008
18 15 (13.04%) Windows Server 2012
18 15 (13.04%) MS Exchange
19 12 (10.43%) Windows 8
19 12 (10.43%) Office 365
20 11 (9.57%) Degree
20 11 (9.57%) Fat Client
20 11 (9.57%) Finance
20 11 (9.57%) SharePoint
20 11 (9.57%) SQL
20 11 (9.57%) Business Intelligence

Help Desk Support Engineer Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 15 (13.04%) MS Exchange
2 11 (9.57%) SharePoint
3 3 (2.61%) IBM Notes
4 2 (1.74%) Exchange Server 2003
4 2 (1.74%) Skype for Business
5 1 (0.87%) Blackberry Enterprise Server
5 1 (0.87%) Exchange Server 2007
5 1 (0.87%) Exchange Server 2010
5 1 (0.87%) Exchange Server 2013
Applications
1 48 (41.74%) MS Excel
2 41 (35.65%) MS Office
3 7 (6.09%) MS PowerPoint
4 2 (1.74%) InfoPath
5 1 (0.87%) MS Visio
Business Applications
1 2 (1.74%) Oracle Applications
2 1 (0.87%) Dynamics CRM
Cloud Services
1 12 (10.43%) Office 365
2 8 (6.96%) Amazon AWS
3 7 (6.09%) Cloud Computing
4 1 (0.87%) IaaS
4 1 (0.87%) Microsoft Azure
Communications & Networking
1 35 (30.43%) DNS
1 35 (30.43%) TCP/IP
2 32 (27.83%) WAN
3 30 (26.09%) DHCP
4 22 (19.13%) LAN
5 19 (16.52%) VoIP
6 17 (14.78%) Firewall
7 8 (6.96%) Internet
8 5 (4.35%) VPN
9 3 (2.61%) ADSL
9 3 (2.61%) NAS
9 3 (2.61%) SAN
9 3 (2.61%) Wireless
10 2 (1.74%) SMTP
11 1 (0.87%) Broadband
11 1 (0.87%) IP Telephony
11 1 (0.87%) Skype
11 1 (0.87%) Wi-Fi
Database & Business Intelligence
1 4 (3.48%) SQL Server
2 2 (1.74%) Ingres
2 2 (1.74%) RDBMS
2 2 (1.74%) Relational Database
General
1 11 (9.57%) Finance
2 10 (8.70%) Banking
3 2 (1.74%) Local Government
3 2 (1.74%) Telecoms
4 1 (0.87%) French Language
4 1 (0.87%) Retail
Libraries, Frameworks & Software Standards
1 7 (6.09%) Web Services
Miscellaneous
1 11 (9.57%) Fat Client
1 11 (9.57%) Thin Client
2 10 (8.70%) Blackberry
3 7 (6.09%) Analytical Skills
3 7 (6.09%) iPhone
4 6 (5.22%) Computer Science
5 3 (2.61%) Video Conferencing
6 2 (1.74%) Client/Server
6 2 (1.74%) Driving Licence
7 1 (0.87%) CCTV
7 1 (0.87%) CMDB
7 1 (0.87%) PDA
Operating Systems
1 79 (68.70%) Windows
2 33 (28.70%) Windows 7
3 16 (13.91%) Windows Server 2008
4 15 (13.04%) Windows Server 2012
5 12 (10.43%) Windows 8
6 11 (9.57%) Windows Server
7 10 (8.70%) Windows 10
8 9 (7.83%) Windows XP
9 8 (6.96%) Android
10 7 (6.09%) Linux
11 5 (4.35%) Mac OS X
12 3 (2.61%) Windows Server 2003
13 2 (1.74%) AIX
13 2 (1.74%) Apple iOS
13 2 (1.74%) Mac OS
13 2 (1.74%) Unix
14 1 (0.87%) Windows Vista
Processes & Methodologies
1 29 (25.22%) ITIL
2 11 (9.57%) Business Intelligence
3 7 (6.09%) Mobile Device Management
4 6 (5.22%) Project Planning
5 3 (2.61%) Incident Management
5 3 (2.61%) Migration
5 3 (2.61%) Web Development
6 2 (1.74%) Asset Management
6 2 (1.74%) CRM
6 2 (1.74%) Data Protection
6 2 (1.74%) E-Commerce
6 2 (1.74%) ERP
6 2 (1.74%) ITSM
6 2 (1.74%) Line Management
6 2 (1.74%) Logistics
6 2 (1.74%) Project Management
7 1 (0.87%) Application Virtualisation
7 1 (0.87%) Change Management
7 1 (0.87%) IT Governance
7 1 (0.87%) Knowledge Management
Programming Languages
1 11 (9.57%) SQL
2 4 (3.48%) Java
3 3 (2.61%) VB
Qualifications
1 11 (9.57%) Degree
2 10 (8.70%) Citrix Certification
3 8 (6.96%) CCNA
3 8 (6.96%) Cisco Certification
4 4 (3.48%) Microsoft Certification
5 3 (2.61%) MCP
6 2 (1.74%) DBS Check
6 2 (1.74%) ITIL Foundation Certificate
6 2 (1.74%) MCITP
7 1 (0.87%) A+ Certification
7 1 (0.87%) GNVQ
7 1 (0.87%) ITIL Certification
7 1 (0.87%) JNCIS
7 1 (0.87%) MCDST
7 1 (0.87%) MCSA
7 1 (0.87%) MCSE
7 1 (0.87%) MOS
7 1 (0.87%) Network+ Certification
Quality Assurance & Compliance
1 7 (6.09%) SLA
System Software
1 73 (63.48%) Active Directory
2 18 (15.65%) XenApp
3 17 (14.78%) VMware Infrastructure
4 7 (6.09%) XenDesktop
5 6 (5.22%) Citrix Presentation Server
6 3 (2.61%) Hyper-V
6 3 (2.61%) Terminal Services
7 1 (0.87%) Microsoft App-V
7 1 (0.87%) vSphere
Systems Management
1 24 (20.87%) SCCM
2 4 (3.48%) Microsoft Intune
3 2 (1.74%) HP Data Protector
3 2 (1.74%) Tivoli
3 2 (1.74%) Tivoli Storage Manager
4 1 (0.87%) SCSM
4 1 (0.87%) SCVMM
4 1 (0.87%) ThinApp
Vendors
1 69 (60.00%) Microsoft
2 37 (32.17%) Citrix
3 22 (19.13%) VMware
4 6 (5.22%) Cisco
5 5 (4.35%) Apple
6 3 (2.61%) HP
6 3 (2.61%) IBM
7 2 (1.74%) Oracle
7 2 (1.74%) Wyse
8 1 (0.87%) Acronis
8 1 (0.87%) Bloomberg
8 1 (0.87%) CommVault
8 1 (0.87%) Dell
8 1 (0.87%) Fidessa
8 1 (0.87%) Juniper
8 1 (0.87%) Reuters
8 1 (0.87%) Sage
8 1 (0.87%) SAP
8 1 (0.87%) SolarWinds
8 1 (0.87%) Symantec
Loughborough, Leicestershire
Blues Point
Salary: benefits
Posted: Yesterday
Oxford, Oxfordshire
Haybrook IT Resourcing Ltd
Salary: £32,000 per annum + Bonus + Benefits
Posted: Yesterday
Guildford, Surrey
People Source Consulting
Salary: £24000 - £26000 per annum + Benefits
Posted: Yesterday
Macclesfield, Cheshire
Oscar
Salary: £18000 - £21000 per annum + Benefits
Posted: 5 days ago
West London
Playtech
Salary: From £28,000 to £32,000 per annum plus an attractive benefits package
Posted: 12 days ago
Epsom
Client Server
Salary: £20k to £30k + bonus + benefits
Posted: 20 days ago