Help Desk Support Engineer Jobs
 
Demand Trend Salary Trend Salary Histogram Job Locations Related Skills

The first table below looks at the demand for the Help Desk Support Engineer role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Support Engineer in their job title over the 3 months to 23 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles currently tracked.

Location
 3 months to
23 May 2013		 Same period 2012 Same period 2011
Help Desk Support Engineer
Rank 818 858 823
Rank change year-on-year
+40 -35
Permanent jobs requiring a Help Desk Support Engineer 44 40 50
As % of all permanent IT jobs located in the UK 0.041% 0.033% 0.040%
As % of the Job Titles category 0.043% 0.035% 0.042%
Number of salaries quoted 41 39 50
Average salary £21,500 £25,000 £24,000
Average salary % change year-on-year
-14.00% +4.16%
90% offered a salary of more than £19,500 £19,000 £18,500
10% offered a salary of more than £24,000 £27,500 £27,300
UK excluding London average salary £21,500 £25,000 £23,750
% change year-on-year
-14.00% +5.26%
All Job Titles
UK
Permanent IT job ads with a match in the
Job Titles category		 101523 114414 118763
As % of all permanent IT jobs located in the UK 94.40% 94.78% 94.22%
Number of salaries quoted 84418 98091 100446
Average salary £42,500 £42,500 £42,500
90% offered a salary of more than £26,500 £27,500 £26,500
10% offered a salary of more than £67,500 £72,500 £70,000
UK excluding London average salary £38,000 £38,000 £37,500
% change year-on-year
- +1.33%

Help Desk Support Engineer
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Help Desk Support Engineer within the UK as a proportion of the total demand within the Job Titles category.

Help Desk Support Engineer Jobs Demand Trend

Help Desk Support Engineer
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Support Engineer within the UK.

Help Desk Support Engineer Salary Trend

Help Desk Support Engineer
Salary Histogram

This chart provides a salary histogram for IT jobs citing Help Desk Support Engineer over the 3 months to 23 May 2013 within the UK.

Help Desk Support Engineer Salary Histogram

Help Desk Support Engineer
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Help Desk Support Engineer within the UK over the 3 months to 23 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)		 Rank Change
on Same Period
Last Year		 Matching
Permanent
IT Job Ads		 Average Salary
Last 3 Months		 Average Salary
% Change
on Same Period
Last Year
England +29 44 £21,500 -14.00%
South East +4 21 £21,500 -10.41%
Berkshire +6 13 £20,500 -21.15%
Bracknell - 11 £21,500 -
London +39 8 £22,250 -16.82%
Surrey +20 8 £24,000 +9.09%
West Midlands - 6 £23,000 -
Woking - 5 £24,000 -
South West - 4 £20,500 -
Coulsdon - 3 £20,000 -
Stoke-on-Trent - 3 £21,250 -
Shropshire - 3 £23,000 -
Staffordshire - 3 £21,250 -
City of London - 3 £23,500 -
East of England +7 2 £22,250 -12.74%
Dorset - 2 £17,000 -
Godalming - 2 £25,750 -
Dorchester - 2 £17,000 -
Telford - 2 £23,000 -
Bradford +10 1 £21,000 +23.52%
Cheshire +8 1 £22,000 +12.82%
Yorkshire -5 1 £21,000 +23.52%
West Yorkshire -6 1 £21,000 +23.52%
North West -19 1 £22,000 -20.00%
Wiltshire - 1 £24,000 -
Somerset - 1 £24,000 -
Northamptonshire - 1 £22,000 -
Hertfordshire - 1 £23,000 -
Essex - 1 £21,500 -
Wilmslow - 1 £22,000 -

Help Desk Support Engineer
Top 30 Related IT Skills

For the 6 months to 23 May 2013, IT jobs within the UK that cited Help Desk Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Support Engineer in their job title.

1 48 (64.86%) Windows
2 38 (51.35%) Active Directory
3 36 (48.65%) Microsoft
4 23 (31.08%) MS Excel
5 21 (28.38%) MS Exchange
6 17 (22.97%) Windows 7
7 16 (21.62%) Citrix
8 15 (20.27%) TCP/IP
8 15 (20.27%) MS Office
8 15 (20.27%) Windows Server 2008
9 14 (18.92%) VMware
10 13 (17.57%) Windows Server 2003
11 12 (16.22%) Windows XP
12 11 (14.86%) SLA
12 11 (14.86%) Exchange Server 2003
13 10 (13.51%) Microsoft Certification
13 10 (13.51%) DNS
13 10 (13.51%) ITIL
14 9 (12.16%) MCP
14 9 (12.16%) Computer Science
15 8 (10.81%) VMware Infrastructure
15 8 (10.81%) Cisco
15 8 (10.81%) Wireless
16 7 (9.459%) Firewall
16 7 (9.459%) SQL Server
16 7 (9.459%) C
16 7 (9.459%) Exchange Server 2007
17 6 (8.108%) MCSE
17 6 (8.108%) LAN
17 6 (8.108%) Blackberry

Help Desk Support Engineer
Top Related IT Skills by Category

For the 6 months to 23 May 2013, IT jobs within the UK that cited Help Desk Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Support Engineer in their job title. Up to 20 skills are shown per category.

Application Development
1 3 (4.054%) .NET
1 3 (4.054%) ASP.NET
Application Platforms
1 21 (28.38%) MS Exchange
2 11 (14.86%) Exchange Server 2003
3 7 (9.459%) Exchange Server 2007
4 5 (6.757%) Exchange Server 2010
5 4 (5.405%) SharePoint
6 3 (4.054%) Lync
7 1 (1.351%) Magento
7 1 (1.351%) WorkSite
Applications
1 23 (31.08%) MS Excel
2 15 (20.27%) MS Office
Communications & Networking
1 15 (20.27%) TCP/IP
2 10 (13.51%) DNS
3 8 (10.81%) Wireless
4 7 (9.459%) Firewall
5 6 (8.108%) LAN
6 5 (6.757%) ADSL
6 5 (6.757%) DHCP
7 4 (5.405%) Internet
8 3 (4.054%) 3G
8 3 (4.054%) Broadband
8 3 (4.054%) VPN
9 2 (2.703%) WAN
9 2 (2.703%) SAN
10 1 (1.351%) HTTP
10 1 (1.351%) PBX
Database & Business Intelligence
1 7 (9.459%) SQL Server
2 4 (5.405%) SQL Server 2008
3 3 (4.054%) SQL Server 7
3 3 (4.054%) SQL Server 2000
3 3 (4.054%) SQL Server 2005
4 1 (1.351%) IDOL
General
1 5 (6.757%) Finance
2 4 (5.405%) Legal
3 3 (4.054%) Law
4 2 (2.703%) Banking
5 1 (1.351%) Telecoms
5 1 (1.351%) French Language
5 1 (1.351%) Russian Language
5 1 (1.351%) Advertising
Miscellaneous
1 9 (12.16%) Computer Science
2 6 (8.108%) Blackberry
3 1 (1.351%) NHS
3 1 (1.351%) Thin Client
3 1 (1.351%) Management Information System
3 1 (1.351%) Fat Client
3 1 (1.351%) Enterprise Software
3 1 (1.351%) Web 2.0
Operating Systems
1 48 (64.86%) Windows
2 17 (22.97%) Windows 7
3 15 (20.27%) Windows Server 2008
4 13 (17.57%) Windows Server 2003
5 12 (16.22%) Windows XP
6 5 (6.757%) Linux
7 4 (5.405%) Windows Vista
8 1 (1.351%) UNIX
8 1 (1.351%) Windows 2000 Server
8 1 (1.351%) Mac OS
8 1 (1.351%) Windows 8
Processes & Methodologies
1 10 (13.51%) ITIL
2 3 (4.054%) Web Design
3 2 (2.703%) Document Management
3 2 (2.703%) Asset Management
3 2 (2.703%) Supplier Management
4 1 (1.351%) Service Delivery
4 1 (1.351%) E-Commerce
4 1 (1.351%) CRM
4 1 (1.351%) Change Control
Programming Languages
1 7 (9.459%) C
2 4 (5.405%) SQL
3 3 (4.054%) VB.NET
3 3 (4.054%) C#
Qualifications
1 10 (13.51%) Microsoft Certification
2 9 (12.16%) MCP
3 6 (8.108%) MCSE
4 5 (6.757%) MCSA
4 5 (6.757%) SC Cleared
4 5 (6.757%) Security Cleared
4 5 (6.757%) Degree
5 3 (4.054%) MCTS
6 2 (2.703%) MCITP
Quality Assurance & Compliance
1 11 (14.86%) SLA
System Software
1 38 (51.35%) Active Directory
2 8 (10.81%) VMware Infrastructure
3 3 (4.054%) Squid
4 1 (1.351%) Terminal Services
4 1 (1.351%) Hyper-V
4 1 (1.351%) Forefront TMG
Systems Management
1 2 (2.703%) SCCM
Vendors
1 36 (48.65%) Microsoft
2 16 (21.62%) Citrix
3 14 (18.92%) VMware
4 8 (10.81%) Cisco
5 5 (6.757%) Apple
6 2 (2.703%) McAfee
7 1 (1.351%) CommVault
7 1 (1.351%) Avaya
7 1 (1.351%) WatchGuard
7 1 (1.351%) SonicWALL
7 1 (1.351%) Blue Coat
7 1 (1.351%) Mitel
Helpdesk Support Engineer
Godalming, Surrey
Exchange or Active Directory or Vmware /VDI would be advantageous... Essential skills: Windows 7... Active Directory. Microsoft Exchange. Desirable: Microsoft Windows Server. SQL. Cisco. VMWare. Terminal Services/Citrix...
Reflex Computer Recruitment
Salary: £19000 - £22000 per annum + Bonus + Benefits
Posted: 21 May 2013
Helpdesk Support Engineer
Woking, Surrey
The successful candidate will require strong technical background in desktop support for Windows 7, XP, Microsoft Windows server technologies, MS Office and other 3rd party application installation and...
Fidessa
Salary: Competitive salary
Posted: 20 May 2013
Helpdesk Support Engineer / Analyst
Colchester, South East
Printer setup, adding users, backup and restore etc- Undertake installation and maintenance of clients software and liaise with 3rd party vendors.Role Requirements:- 1-2 years previous IT...
Salary: £20000 - £25000 per annum
Posted: 11 May 2013
Second line Helpdesk/ Remote Support / Server Support engineer
Chippenham, Wiltshire
Working as part a team to ensure the use of best practice in implementation approach, risk management and change control management within the SLA contract. Key Skills and...
Global Technology Solutions Ltd
Salary: £23000 - £26000 per annum + ben+training
Posted: 22 May 2013
Second Line/ Remote Support / Helpdesk Support engineer
Northamptonshire
Technical Helpdesk experience - 3 years * Customer Service experience - 2 years * A thorough working knowledge of Windows XP Professional/Vista, Windows 7, Server 2003, Server 2008, Exchange 2003, Exchange...
Global Technology Solutions Ltd
Salary: £21000 - £23000 per annum + ben+training
Posted: 20 May 2013
Helpdesk Support Engineer
London
IT Support Engineer - London - EC1 - FarringdonThe successful candidate will play a crucial first line support role within the Business IT service function, providing support to a number of...
IQ Resourcing
Salary: £20000 - £30000 per annum + benefits
Posted: 30 April 2013
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Last Updated Thursday 23 May 2013
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