The statistics below represent IT jobs advertised across the UK that had Help Desk Support Engineer featuring in the job title. Included is a guide to the salaries offered over the 3 months to 20 January 2017 with a comparison to same period over 2 years.

3 months to
20 Jan 2017
Same period 2016 Same period 2015
Help Desk Support Engineer
UK
Rank 815 871 850
Rank change year-on-year
+56 -21
Permanent jobs requiring a Help Desk Support Engineer 34 68 101
As % of all permanent IT jobs located in the UK 0.040% 0.068% 0.096%
As % of the Job Titles category 0.042% 0.071% 0.099%
Number of salaries quoted 32 60 99
Median salary £24,500 £23,500 £24,000
Median salary % change year-on-year
+4.25% -2.08%
90% offered a salary of more than £21,050 £18,650 £18,300
10% offered a salary of more than £35,000 £34,700 £34,000
UK excluding London median salary £24,000 £23,000 £22,750
% change year-on-year
+4.34% +1.09%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
81391 96427 101725
As % of all permanent IT jobs located in the UK 96.45% 96.46% 96.70%
Number of salaries quoted 67597 80923 84638
Median salary £45,000 £45,000 £45,000
90% offered a salary of more than £27,500 £27,500 £26,500
10% offered a salary of more than £72,500 £69,999 £70,000
UK excluding London median salary £42,500 £42,000 £40,000
% change year-on-year
+1.19% +5.00%

Help Desk Support Engineer
Jobs Demand Trend

The demand trend of job ads that featured Help Desk Support Engineer in the job title.

Help Desk Support Engineer Jobs Demand Trend in the UK

Help Desk Support Engineer
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Support Engineer within the UK.

Help Desk Support Engineer Salary Trend in the UK

Help Desk Support Engineer
Salary Histogram

This chart provides a salary histogram for IT jobs citing Help Desk Support Engineer over the 3 months to 20 January 2017 within the UK.

Help Desk Support Engineer Salary Histogram in the UK

Help Desk Support Engineer
Top 30 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Help Desk Support Engineer within the UK over the 3 months to 20 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +53 33 £25,000 +6.38% 5
South East +55 12 £25,000 +8.69% 1
London +60 8 £31,500 +12.50%
East of England +23 6 £24,000 +5.49% 1
Berkshire +53 5 £25,500 +10.86%
Hertfordshire +2 4 £24,000 +6.66% 1
North West -13 4 £25,000 -21.25% 1
Manchester -17 4 £25,000 -37.50%
Surrey +24 3 £25,000 +5.26% 1
Slough - 3 £25,500 -
City of London +21 2 £28,250 +3.66%
Essex +19 2 £22,500 -11.76%
West Sussex +8 2 £21,000 +5.00%
West Midlands 0 2 £25,750 +28.75% 1
Horsham - 2 £21,000 -
Romford - 2 £21,500 -
Thurrock - 2 £22,500 -
Reading +38 1 £24,000 +3.22%
West Yorkshire +27 1 £25,000 -
Oxfordshire +24 1 £35,000 +52.17%
Yorkshire +22 1 £25,000 -10.71%
Buckinghamshire +21 1 £22,000 -16.98%
Leeds +21 1 £25,000 -
High Wycombe +11 1 £22,000 -16.98%
Birmingham -12 1 £26,500 +32.50%
Wales - 1 £22,000 -
South Wales - 1 £22,000 -
Staffordshire - 1 £25,000 -
Maidenhead - 1 - -
Redhill - 1 £29,000 -

Help Desk Support Engineer Skill Set
Top 30 Related IT Skills

For the 6 months to 20 January 2017, Help Desk Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads featuring Help Desk Support Engineer in the job title.

1 59 (79.73%) Windows
2 45 (60.81%) Active Directory
3 38 (51.35%) Microsoft
4 27 (36.49%) MS Office
4 27 (36.49%) MS Excel
5 22 (29.73%) MS Exchange
6 20 (27.03%) WAN
7 17 (22.97%) Windows Server
7 17 (22.97%) Citrix
8 16 (21.62%) ITIL
9 14 (18.92%) LAN
10 13 (17.57%) Linux
10 13 (17.57%) Cisco
10 13 (17.57%) DNS
10 13 (17.57%) Telecoms
10 13 (17.57%) Windows 7
11 12 (16.22%) Firewall
11 12 (16.22%) DHCP
11 12 (16.22%) Windows XP
12 11 (14.86%) Microsoft Certification
12 11 (14.86%) Windows 8
13 10 (13.51%) Windows Server 2008
13 10 (13.51%) VoIP
14 9 (12.16%) SLA
14 9 (12.16%) TCP/IP
14 9 (12.16%) Exchange Server 2003
15 8 (10.81%) Office 365
15 8 (10.81%) Windows 10
15 8 (10.81%) SharePoint
15 8 (10.81%) SQL Server

Help Desk Support Engineer Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 22 (29.73%) MS Exchange
2 9 (12.16%) Exchange Server 2003
3 8 (10.81%) SharePoint
4 5 (6.76%) Exchange Server 2010
5 3 (4.05%) SharePoint 2013
5 3 (4.05%) Skype for Business
6 2 (2.70%) Exchange Server 2007
7 1 (1.35%) Exchange Server 2013
7 1 (1.35%) SharePoint 2010
7 1 (1.35%) Site Server
Applications
1 27 (36.49%) MS Excel
1 27 (36.49%) MS Office
2 3 (4.05%) MS PowerPoint
3 2 (2.70%) MS Visio
Business Applications
1 1 (1.35%) Dynamics CRM
1 1 (1.35%) SAP Oil and Gas
Cloud Services
1 8 (10.81%) Office 365
2 3 (4.05%) Amazon AWS
2 3 (4.05%) Cloud Computing
3 2 (2.70%) Adobe Creative Cloud
4 1 (1.35%) Azure Active Directory
4 1 (1.35%) Microsoft Azure
Communications & Networking
1 20 (27.03%) WAN
2 14 (18.92%) LAN
3 13 (17.57%) DNS
4 12 (16.22%) DHCP
4 12 (16.22%) Firewall
5 10 (13.51%) VoIP
6 9 (12.16%) TCP/IP
7 4 (5.41%) Internet
7 4 (5.41%) Wireless
8 3 (4.05%) PBX
8 3 (4.05%) VPN
9 2 (2.70%) Cisco IOS
10 1 (1.35%) ADSL
10 1 (1.35%) Kerberos
10 1 (1.35%) NetScaler
10 1 (1.35%) Network Security
10 1 (1.35%) Remote Desktop
10 1 (1.35%) SMTP
10 1 (1.35%) SSL
10 1 (1.35%) VLAN
Database & Business Intelligence
1 8 (10.81%) SQL Server
2 3 (4.05%) SQL Server 2005
2 3 (4.05%) SQL Server 2008
3 2 (2.70%) Big Data
Development Applications
1 2 (2.70%) Visual Studio
General
1 13 (17.57%) Telecoms
2 8 (10.81%) Finance
3 5 (6.76%) Marketing
4 4 (5.41%) Manufacturing
5 1 (1.35%) Back Office
5 1 (1.35%) Banking
5 1 (1.35%) Electronics
5 1 (1.35%) French Language
5 1 (1.35%) German Language
5 1 (1.35%) Retail
Libraries, Frameworks & Software Standards
1 3 (4.05%) Web Services
2 1 (1.35%) .NET
2 1 (1.35%) HTML
Miscellaneous
1 6 (8.11%) Analytical Skills
2 5 (6.76%) iPhone
2 5 (6.76%) Mathematics
3 4 (5.41%) Blackberry
3 4 (5.41%) Video Conferencing
4 3 (4.05%) Data Centre
4 3 (4.05%) iPad
5 2 (2.70%) Computer Science
5 2 (2.70%) Internet of Things
6 1 (1.35%) CCTV
6 1 (1.35%) Driving Licence
6 1 (1.35%) EPoS
6 1 (1.35%) Hedge funds
6 1 (1.35%) PKI
6 1 (1.35%) Replication
Operating Systems
1 59 (79.73%) Windows
2 17 (22.97%) Windows Server
3 13 (17.57%) Linux
3 13 (17.57%) Windows 7
4 12 (16.22%) Windows XP
5 11 (14.86%) Windows 8
6 10 (13.51%) Windows Server 2008
7 8 (10.81%) Windows 10
8 6 (8.11%) Mac OS X
9 5 (6.76%) Windows Server 2003
9 5 (6.76%) Windows Server 2012
10 3 (4.05%) Windows Phone
11 2 (2.70%) Android
12 1 (1.35%) Mac OS
12 1 (1.35%) Unix
12 1 (1.35%) VMS
Processes & Methodologies
1 16 (21.62%) ITIL
2 5 (6.76%) Validation
3 4 (5.41%) Mobile Device Management
3 4 (5.41%) Problem Management
3 4 (5.41%) WFM
4 3 (4.05%) CRM
5 2 (2.70%) E-Commerce
5 2 (2.70%) Migration
5 2 (2.70%) Time Management
6 1 (1.35%) Data Migration
6 1 (1.35%) Digital Marketing
6 1 (1.35%) ERP
6 1 (1.35%) High Availability
6 1 (1.35%) Incident Management
6 1 (1.35%) Line Management
6 1 (1.35%) Network Monitoring
6 1 (1.35%) Performance Improvement
6 1 (1.35%) Programme Management
6 1 (1.35%) Server Building
6 1 (1.35%) Service Management
Programming Languages
1 6 (8.11%) SQL
2 3 (4.05%) C
3 1 (1.35%) JavaScript
Qualifications
1 11 (14.86%) Microsoft Certification
2 6 (8.11%) Degree
3 5 (6.76%) MCSE
3 5 (6.76%) MCTS
4 4 (5.41%) MCSA
5 2 (2.70%) A+ Certification
5 2 (2.70%) MCP
5 2 (2.70%) Network+ Certification
5 2 (2.70%) Security Cleared
6 1 (1.35%) CCNA
6 1 (1.35%) Cisco Certification
6 1 (1.35%) HNC
6 1 (1.35%) MCITP
6 1 (1.35%) SC Cleared
Quality Assurance & Compliance
1 9 (12.16%) SLA
2 2 (2.70%) COBIT
System Software
1 45 (60.81%) Active Directory
2 5 (6.76%) Hyper-V
2 5 (6.76%) XenApp
3 4 (5.41%) VMware Infrastructure
4 2 (2.70%) Terminal Services
5 1 (1.35%) vSphere
5 1 (1.35%) XenDesktop
Systems Management
1 3 (4.05%) Backup Exec
2 2 (2.70%) Casper Suite
2 2 (2.70%) SCCM
3 1 (1.35%) Microsoft Data Protection Manager
3 1 (1.35%) Nagios
3 1 (1.35%) SCOM
3 1 (1.35%) XenMobile
Vendors
1 38 (51.35%) Microsoft
2 17 (22.97%) Citrix
3 13 (17.57%) Cisco
4 5 (6.76%) VMware
5 4 (5.41%) Dell
6 3 (4.05%) Apple
6 3 (4.05%) HP
6 3 (4.05%) IBM
6 3 (4.05%) Kaspersky
6 3 (4.05%) Sage
6 3 (4.05%) Veeam
6 3 (4.05%) Xerox
7 2 (2.70%) Adobe
7 2 (2.70%) Juniper
7 2 (2.70%) ServiceNow
8 1 (1.35%) Avaya
8 1 (1.35%) CheckPoint
8 1 (1.35%) Fortinet
8 1 (1.35%) Mitel
8 1 (1.35%) SAP
Royston, Hertfordshire
Hotel Chocolat
Salary: £competitive + Bonus + Bens
Posted: 2 days ago
Leatherhead, Surrey
Webrecruit
Salary: £32,000 per annum Plus Benefits
Posted: 3 days ago
Frome
Recruitment Genius Ltd
Salary: £17000 - £23000 per annum
Posted: 10 days ago
Telford
Bluetown Online LTD
Posted: 14 days ago
Liverpool, Merseyside
Mouchel Infrastructure Services
Salary: From £17,000 to £19,000 per annum
Posted: 14 days ago