The first table below looks at the demand for the Help Desk Support Engineer role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Support Engineer in their job title over the 3 months to 22 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles currently tracked.

Location
3 months to
22 Jul 2014
Same period 2013 Same period 2012
Help Desk Support Engineer
Rank 832 811 840
Rank change year-on-year
-21 +29
Permanent jobs requiring a Help Desk Support Engineer 61 69 36
As % of all permanent IT jobs located in the UK 0.053% 0.063% 0.030%
As % of the Job Titles category 0.056% 0.067% 0.032%
Number of salaries quoted 61 64 31
Average salary £23,500 £22,500 £23,250
Average salary % change year-on-year
+4.44% -3.22%
90% offered a salary of more than £18,000 £18,000 £19,650
10% offered a salary of more than £29,600 £25,000 £27,500
UK excluding London average salary £23,000 £22,250 £23,250
% change year-on-year
+3.37% -4.30%
Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
108763 102557 112445
As % of all permanent IT jobs located in the UK 94.43% 94.28% 95.10%
Number of salaries quoted 88869 85119 96467
Average salary £45,000 £42,500 £42,500
Average salary % change year-on-year
+5.88% -
90% offered a salary of more than £26,500 £26,500 £27,500
10% offered a salary of more than £70,000 £70,000 £67,500
UK excluding London average salary £40,000 £38,500 £38,500
% change year-on-year
+3.89% -

Help Desk Support Engineer
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Help Desk Support Engineer in the job title within the UK as a proportion of the total demand within the Job Titles category.

Help Desk Support Engineer Jobs Demand Trend in the UK

Help Desk Support Engineer
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Support Engineer within the UK.

Help Desk Support Engineer Salary Trend in the UK

Help Desk Support Engineer
Salary Histogram

This chart provides a salary histogram for IT jobs citing Help Desk Support Engineer over the 3 months to 22 July 2014 within the UK.

Help Desk Support Engineer Salary Histogram in the UK

Help Desk Support Engineer
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Help Desk Support Engineer within the UK over the 3 months to 22 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -37 61 £23,500 +4.44% 5
South West -4 23 £23,000 -8.00% 1
London -26 14 £28,250 +21.50% 1
South East -17 12 £21,000 -8.69% 2
Wiltshire -6 11 £23,000 -8.00% 1
Chippenham -12 9 £23,000 -8.00% 1
Bath - 9 £27,000 -
Somerset - 9 £27,000 -
Berkshire +15 8 £21,500 - 1
Reading - 5 £22,000 - 1
Cleckheaton - 5 £24,000 -
Yorkshire - 5 £24,000 -
West Yorkshire - 5 £24,000 -
West Midlands +6 3 £26,500 +47.22% 1
Stoke-on-Trent 0 3 £26,500 +38.56%
Bracknell -5 3 £17,500 -18.60%
Hampshire -7 3 £21,000 -12.50%
Staffordshire -8 3 £26,500 +38.56%
City of London -8 3 £22,500 -4.25%
Devon - 3 £18,000 -
Plymouth - 3 £18,000 -
North West +4 2 £27,250 +70.31%
Surrey -7 2 £22,750 -1.08%
East Midlands -9 2 £16,750 -23.86%
Nottinghamshire - 2 £16,750 -
Manchester - 2 £27,250 -
Nottingham - 2 £16,750 -
Corsham - 2 £20,500 -
Farnborough - 2 £21,000 -
East of England -22 1 £21,500 -2.27%

Help Desk Support Engineer
Top 30 Related IT Skills

For the 6 months to 22 July 2014, IT jobs within the UK that cited Help Desk Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Support Engineer in their job title.

1 109 (87.20%) Windows
2 67 (53.60%) Microsoft
3 63 (50.40%) Active Directory
4 56 (44.80%) MS Excel
5 52 (41.60%) MS Office
6 50 (40.00%) Windows 7
7 46 (36.80%) Windows XP
8 40 (32.00%) Windows Server 2008
9 39 (31.20%) MS Exchange
10 34 (27.20%) Windows Vista
11 33 (26.40%) Windows Server 2003
12 29 (23.20%) Windows 8
13 28 (22.40%) Firewall
13 28 (22.40%) Degree
14 25 (20.00%) Apple
15 24 (19.20%) SLA
16 23 (18.40%) TCP/IP
17 22 (17.60%) VPN
18 20 (16.00%) ITIL
19 19 (15.20%) SQL Server
19 19 (15.20%) Service Management
20 17 (13.60%) VMware
21 16 (12.80%) LAN
21 16 (12.80%) Internet
21 16 (12.80%) Telecoms
21 16 (12.80%) MS PowerPoint
22 15 (12.00%) WAN
22 15 (12.00%) Cisco
22 15 (12.00%) Risk Management
22 15 (12.00%) VMware Infrastructure

Help Desk Support Engineer
Top Related IT Skills by Category

For the 6 months to 22 July 2014, IT jobs within the UK that cited Help Desk Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 39 (31.20%) MS Exchange
2 9 (7.20%) Blackberry Enterprise Server
3 6 (4.80%) Exchange Server 2010
4 5 (4.00%) Exchange Server 2007
5 4 (3.20%) Exchange Server 2013
6 3 (2.40%) IIS
7 2 (1.60%) Lync
8 1 (0.80%) SharePoint
8 1 (0.80%) Office Communications Server
Applications
1 56 (44.80%) MS Excel
2 52 (41.60%) MS Office
3 16 (12.80%) MS PowerPoint
Business Applications
1 1 (0.80%) SAP Oil and Gas
Cloud Services
1 5 (4.00%) Google Apps
2 3 (2.40%) Office 365
Communications & Networking
1 28 (22.40%) Firewall
2 23 (18.40%) TCP/IP
3 22 (17.60%) VPN
4 16 (12.80%) LAN
4 16 (12.80%) Internet
5 15 (12.00%) WAN
6 10 (8.00%) DNS
7 6 (4.80%) VoIP
8 5 (4.00%) Cisco IOS
9 4 (3.20%) Wireless
9 4 (3.20%) ADSL
9 4 (3.20%) Broadband
10 3 (2.40%) DHCP
11 1 (0.80%) MPLS
11 1 (0.80%) SAN
Database & Business Intelligence
1 19 (15.20%) SQL Server
General
1 16 (12.80%) Telecoms
2 6 (4.80%) Legal
3 1 (0.80%) Manufacturing
3 1 (0.80%) Marketing
3 1 (0.80%) German Language
3 1 (0.80%) Finance
3 1 (0.80%) Electronics
Miscellaneous
1 14 (11.20%) Blackberry
2 9 (7.20%) Mathematics
2 9 (7.20%) Client/Server
3 1 (0.80%) Computer Science
3 1 (0.80%) DTV
Operating Systems
1 109 (87.20%) Windows
2 50 (40.00%) Windows 7
3 46 (36.80%) Windows XP
4 40 (32.00%) Windows Server 2008
5 34 (27.20%) Windows Vista
6 33 (26.40%) Windows Server 2003
7 29 (23.20%) Windows 8
8 14 (11.20%) Windows Server 2012
9 12 (9.60%) Apple iOS
10 10 (8.00%) Linux
11 7 (5.60%) SUSE
11 7 (5.60%) Debian
11 7 (5.60%) Ubuntu
11 7 (5.60%) CentOS
11 7 (5.60%) Red Hat Enterprise Linux
12 5 (4.00%) UNIX
13 1 (0.80%) Windows 2000
13 1 (0.80%) Mac OS
Processes & Methodologies
1 20 (16.00%) ITIL
2 19 (15.20%) Service Management
3 15 (12.00%) Risk Management
3 15 (12.00%) Change Control
4 11 (8.80%) Project Management
5 9 (7.20%) Disaster Recovery
6 5 (4.00%) Time Management
7 3 (2.40%) Incident Management
8 2 (1.60%) CRM
9 1 (0.80%) Business Intelligence
9 1 (0.80%) Programme Management
9 1 (0.80%) Asset Management
9 1 (0.80%) Logistics
9 1 (0.80%) Release Management
9 1 (0.80%) Digital Marketing
Programming Languages
1 1 (0.80%) Java
1 1 (0.80%) JavaScript
1 1 (0.80%) PowerHouse
Qualifications
1 28 (22.40%) Degree
2 10 (8.00%) MCP
2 10 (8.00%) Microsoft Certification
3 7 (5.60%) MCITP
4 6 (4.80%) MCSE
5 4 (3.20%) CCNA
5 4 (3.20%) Cisco Certification
6 3 (2.40%) MCSA
6 3 (2.40%) HND
6 3 (2.40%) A+ Certification
6 3 (2.40%) Network+ Certification
7 2 (1.60%) SC Cleared
7 2 (1.60%) Security Cleared
8 1 (0.80%) MCDST
8 1 (0.80%) MCTS
Quality Assurance & Compliance
1 24 (19.20%) SLA
System Software
1 63 (50.40%) Active Directory
2 15 (12.00%) VMware Infrastructure
3 6 (4.80%) Terminal Services
4 1 (0.80%) XenApp
4 1 (0.80%) XenDesktop
Systems Management
1 3 (2.40%) SCCM
Vendors
1 67 (53.60%) Microsoft
2 25 (20.00%) Apple
3 17 (13.60%) VMware
4 15 (12.00%) Cisco
5 12 (9.60%) Citrix
6 7 (5.60%) Red Hat
7 6 (4.80%) HP
7 6 (4.80%) Google
8 3 (2.40%) Veritas
8 3 (2.40%) Remedy
8 3 (2.40%) SAP
8 3 (2.40%) Avaya
9 1 (0.80%) Genesys
9 1 (0.80%) Siemens
9 1 (0.80%) Oracle
9 1 (0.80%) Dell
9 1 (0.80%) WatchGuard
9 1 (0.80%) SonicWALL
Chippenham, Wiltshire
Global Technology Solutions Ltd
Salary: £20000 - £26000 per annum + ben+training
Posted: 21 hours ago
East London
Our IT Deparment
Salary: From £15,000 to £30,000 per annum + Overtime
Posted: 27 days ago