The statistics below represent IT jobs advertised across the UK that had Help Desk Support Engineer featuring in the job title. Included is a guide to the salaries offered over the 3 months to 28 June 2016 with a comparison to same period over 2 years.

3 months to
28 Jun 2016
Same period 2015 Same period 2014
Help Desk Support Engineer
Rank 886 845 890
Rank change year-on-year
-41 +45
Permanent jobs requiring a Help Desk Support Engineer 47 113 99
As % of all permanent IT jobs located in the UK 0.048% 0.10% 0.083%
As % of the Job Titles category 0.050% 0.11% 0.086%
Number of salaries quoted 45 102 94
Median salary £23,000 £23,579 £24,500
Median salary % change year-on-year
-2.45% -3.75%
90% offered a salary of more than £20,000 £18,550 £20,000
10% offered a salary of more than £35,000 £30,000 £30,000
UK excluding London median salary £23,000 £23,579 £23,750
% change year-on-year
-2.45% -0.72%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
94824 105610 114571
As % of all permanent IT jobs located in the UK 96.38% 96.47% 96.49%
Number of salaries quoted 79970 87076 93773
Median salary £46,500 £45,000 £45,000
Median salary % change year-on-year
+3.33% -
90% offered a salary of more than £27,500 £26,500 £27,000
10% offered a salary of more than £70,000 £70,000 £70,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Help Desk Support Engineer
Jobs Demand Trend

The demand trend of job ads that featured Help Desk Support Engineer in the job title.

Help Desk Support Engineer Jobs Demand Trend in the UK

Help Desk Support Engineer
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Support Engineer within the UK.

Help Desk Support Engineer Salary Trend in the UK

Help Desk Support Engineer
Salary Histogram

This chart provides a salary histogram for IT jobs citing Help Desk Support Engineer over the 3 months to 28 June 2016 within the UK.

Help Desk Support Engineer Salary Histogram in the UK

Help Desk Support Engineer
Top 30 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Help Desk Support Engineer within the UK over the 3 months to 28 June 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -35 45 £23,000 -2.45% 9
South East +5 24 £22,500 -6.25%
Oxfordshire -30 8 £35,000 +45.83%
London +4 7 £31,500 +31.25% 3
West Sussex -3 6 £22,000 -
Hertfordshire +23 5 £23,000 - 1
East of England +17 5 £23,000 +3.37% 1
Abingdon - 4 £28,750 -
Kent +18 3 £29,500 +15.68%
Berkshire -4 3 £22,500 -4.57%
Tyne and Wear - 3 £27,500 -
Faringdon - 3 £35,000 -
East Midlands - 3 £20,000 -
North East - 3 £27,500 -
Newcastle upon Tyne - 3 £27,500 -
Surrey +27 2 £35,000 +55.55%
Hampshire +9 2 £18,500 -48.61%
South West +2 2 £26,000 +20.93% 2
Wales - 2 £23,000 -
Wiltshire - 2 £26,000 -
Chippenham - 2 £26,000 -
Lincolnshire - 2 £20,000 -
Farnborough - 2 £18,500 -
Tunbridge Wells +18 1 £14,500 -43.13%
Reading +6 1 £23,000 -2.45%
Thatcham -10 1 - -
Nottingham - 1 - -
Bracknell - 1 £22,000 -
Batley - 1 £20,500 -
Nottinghamshire - 1 - -

Help Desk Support Engineer Skill Set
Top 30 Related IT Skills

For the 6 months to 28 June 2016, Help Desk Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads featuring Help Desk Support Engineer in the job title.

1 88 (68.22%) Windows
2 78 (60.47%) Active Directory
3 74 (57.36%) Microsoft
4 53 (41.09%) MS Excel
5 43 (33.33%) Windows 7
6 41 (31.78%) DNS
7 40 (31.01%) MS Office
8 38 (29.46%) Citrix
9 37 (28.68%) TCP/IP
10 34 (26.36%) DHCP
11 32 (24.81%) WAN
12 28 (21.71%) ITIL
13 26 (20.16%) LAN
13 26 (20.16%) VMware
14 25 (19.38%) SCCM
15 23 (17.83%) VMware Infrastructure
16 19 (14.73%) XenApp
17 18 (13.95%) MS Exchange
18 17 (13.18%) VoIP
18 17 (13.18%) Windows Server 2008
19 16 (12.40%) Degree
20 15 (11.63%) Windows Server 2012
20 15 (11.63%) Firewall
20 15 (11.63%) Windows Server
21 14 (10.85%) Finance
22 13 (10.08%) SQL
22 13 (10.08%) Office 365
23 12 (9.30%) Computer Science
23 12 (9.30%) Fat Client
23 12 (9.30%) SharePoint

Help Desk Support Engineer Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 18 (13.95%) MS Exchange
2 12 (9.30%) SharePoint
3 4 (3.10%) Skype for Business
4 3 (2.33%) Exchange Server 2010
4 3 (2.33%) IBM Notes
5 2 (1.55%) Exchange Server 2007
5 2 (1.55%) Exchange Server 2013
6 1 (0.78%) Blackberry Enterprise Server
Applications
1 53 (41.09%) MS Excel
2 40 (31.01%) MS Office
3 6 (4.65%) MS PowerPoint
4 2 (1.55%) InfoPath
5 1 (0.78%) MS Visio
Business Applications
1 3 (2.33%) Dynamics CRM
2 2 (1.55%) Oracle Applications
Cloud Services
1 13 (10.08%) Office 365
2 6 (4.65%) Amazon AWS
3 5 (3.88%) Cloud Computing
4 2 (1.55%) Dropbox
5 1 (0.78%) IaaS
5 1 (0.78%) Microsoft Azure
Communications & Networking
1 41 (31.78%) DNS
2 37 (28.68%) TCP/IP
3 34 (26.36%) DHCP
4 32 (24.81%) WAN
5 26 (20.16%) LAN
6 17 (13.18%) VoIP
7 15 (11.63%) Firewall
8 5 (3.88%) Internet
8 5 (3.88%) VPN
9 3 (2.33%) ADSL
9 3 (2.33%) Wireless
10 2 (1.55%) NAS
10 2 (1.55%) SAN
10 2 (1.55%) SMTP
11 1 (0.78%) Broadband
11 1 (0.78%) IP Telephony
11 1 (0.78%) Skype
11 1 (0.78%) Wi-Fi
Database & Business Intelligence
1 5 (3.88%) SQL Server
2 2 (1.55%) Ingres
2 2 (1.55%) RDBMS
2 2 (1.55%) Relational Database
3 1 (0.78%) SQL Server 2008
General
1 14 (10.85%) Finance
2 11 (8.53%) Banking
3 4 (3.10%) Front Office
3 4 (3.10%) Telecoms
4 2 (1.55%) Local Government
5 1 (0.78%) French Language
5 1 (0.78%) Legal
5 1 (0.78%) Retail
Libraries, Frameworks & Software Standards
1 5 (3.88%) Web Services
2 2 (1.55%) .NET
Miscellaneous
1 12 (9.30%) Computer Science
1 12 (9.30%) Fat Client
1 12 (9.30%) Thin Client
2 11 (8.53%) Analytical Skills
3 9 (6.98%) Blackberry
4 8 (6.20%) iPhone
5 4 (3.10%) Hedge funds
5 4 (3.10%) Video Conferencing
6 3 (2.33%) Driving Licence
7 2 (1.55%) Client/Server
8 1 (0.78%) CCTV
8 1 (0.78%) CMDB
8 1 (0.78%) Data Centre
8 1 (0.78%) PDA
Operating Systems
1 88 (68.22%) Windows
2 43 (33.33%) Windows 7
3 17 (13.18%) Windows Server 2008
4 15 (11.63%) Windows Server
4 15 (11.63%) Windows Server 2012
5 11 (8.53%) Windows 8
6 9 (6.98%) Android
6 9 (6.98%) Linux
7 8 (6.20%) Windows 10
8 7 (5.43%) Mac OS X
8 7 (5.43%) Windows XP
9 4 (3.10%) Apple iOS
10 3 (2.33%) Windows Server 2003
11 2 (1.55%) AIX
11 2 (1.55%) Mac OS
11 2 (1.55%) Unix
12 1 (0.78%) Red Hat Enterprise Linux
12 1 (0.78%) Windows Vista
Processes & Methodologies
1 28 (21.71%) ITIL
2 12 (9.30%) Business Intelligence
3 7 (5.43%) Mobile Device Management
4 6 (4.65%) Project Planning
5 4 (3.10%) CRM
5 4 (3.10%) Incident Management
5 4 (3.10%) Mentoring
6 3 (2.33%) Migration
6 3 (2.33%) Web Development
7 2 (1.55%) Asset Management
7 2 (1.55%) Data Protection
7 2 (1.55%) High Availability
7 2 (1.55%) ITSM
7 2 (1.55%) Line Management
7 2 (1.55%) Logistics
7 2 (1.55%) Project Management
7 2 (1.55%) Root Cause Analysis
8 1 (0.78%) Change Management
8 1 (0.78%) Service Delivery
8 1 (0.78%) Service Management
Programming Languages
1 13 (10.08%) SQL
2 4 (3.10%) Java
3 3 (2.33%) VB
Qualifications
1 16 (12.40%) Degree
2 11 (8.53%) CCNA
2 11 (8.53%) Cisco Certification
2 11 (8.53%) Citrix Certification
3 6 (4.65%) Microsoft Certification
4 3 (2.33%) JNCIS
4 3 (2.33%) MCP
4 3 (2.33%) MCSE
5 2 (1.55%) DBS Check
5 2 (1.55%) HNC
5 2 (1.55%) ITIL Foundation Certificate
5 2 (1.55%) MCITP
5 2 (1.55%) MCTS
6 1 (0.78%) A+ Certification
6 1 (0.78%) GNVQ
6 1 (0.78%) ITIL Certification
6 1 (0.78%) MCSA
6 1 (0.78%) Network+ Certification
6 1 (0.78%) SC Cleared
6 1 (0.78%) Security Cleared
Quality Assurance & Compliance
1 11 (8.53%) SLA
2 1 (0.78%) QA
System Software
1 78 (60.47%) Active Directory
2 23 (17.83%) VMware Infrastructure
3 19 (14.73%) XenApp
4 7 (5.43%) Hyper-V
4 7 (5.43%) XenDesktop
5 6 (4.65%) Citrix Presentation Server
6 3 (2.33%) Terminal Services
7 1 (0.78%) Microsoft App-V
7 1 (0.78%) vSphere
Systems Management
1 25 (19.38%) SCCM
2 4 (3.10%) Microsoft Intune
3 2 (1.55%) HP Data Protector
3 2 (1.55%) Microsoft Data Protection Manager
3 2 (1.55%) SCOM
3 2 (1.55%) Tivoli
3 2 (1.55%) Tivoli Storage Manager
4 1 (0.78%) SCSM
4 1 (0.78%) SCVMM
4 1 (0.78%) ThinApp
Vendors
1 74 (57.36%) Microsoft
2 38 (29.46%) Citrix
3 26 (20.16%) VMware
4 7 (5.43%) Cisco
5 6 (4.65%) Apple
6 5 (3.88%) Bloomberg
6 5 (3.88%) Reuters
7 3 (2.33%) HP
7 3 (2.33%) IBM
7 3 (2.33%) Juniper
8 2 (1.55%) Oracle
8 2 (1.55%) Wyse
9 1 (0.78%) CommVault
9 1 (0.78%) Dell
9 1 (0.78%) Fidessa
9 1 (0.78%) Polycom
9 1 (0.78%) Red Hat
9 1 (0.78%) SAP
9 1 (0.78%) SolarWinds
9 1 (0.78%) Symantec
Macclesfield, Cheshire
Oscar
Salary: £18000 - £21000 per annum + Benefits
Posted: 4 days ago
Bristol, Avon
Redrock Consulting Ltd
Salary: £18000 - £24000 per annum + Excellent Benefits
Posted: 4 days ago
Knutsford
Applause IT Ltd
Salary: £27000 per annum + Benefits
Posted: 15 days ago
Royston, Hertfordshire
Hotel Chocolat
Salary: From £20,000 to £25,000 per annum
Posted: 18 days ago
Bristol, Avon
Orchard Computer Services
Salary: Competitive Salary + Benefits
Posted: 13 days ago
West London
Playtech
Salary: From £25,000 to £30,000 per annum plus an attractive benefits package
Posted: 13 days ago
Leeds
Pro-Quest
Salary: 25000-28000 Per Annum 25-28K
Posted: 20 days ago
London
Recruitment Genius Ltd
Salary: £28000 - £35000 per annum
Posted: 19 days ago
City of London
AWD online
Salary: £18,000 - £22,000 per annum
Posted: 20 days ago