The statistics below represent IT jobs advertised across the UK that had Help Desk Support Engineer featuring in the job title. Included is a guide to the salaries offered over the 3 months to 22 February 2017 with a comparison to same period over 2 years.

3 months to
22 Feb 2017
Same period 2016 Same period 2015
Help Desk Support Engineer
UK
Rank 830 881 865
Rank change year-on-year
+51 -16
Permanent jobs requiring a Help Desk Support Engineer 32 71 89
As % of all permanent IT jobs located in the UK 0.038% 0.069% 0.085%
As % of the Job Titles category 0.040% 0.072% 0.087%
Number of salaries quoted 31 60 85
Median salary £24,000 £23,000 £24,000
Median salary % change year-on-year
+4.34% -4.16%
90% offered a salary of more than £20,500 £18,650 £19,450
10% offered a salary of more than £35,000 £35,000 £30,650
UK excluding London median salary £24,000 £22,500 £23,500
% change year-on-year
+6.66% -4.25%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
80896 98772 101805
As % of all permanent IT jobs located in the UK 96.33% 96.45% 96.68%
Number of salaries quoted 67167 82902 84090
Median salary £45,344 £45,000 £45,000
Median salary % change year-on-year
+0.76% -
90% offered a salary of more than £27,500 £27,500 £26,500
10% offered a salary of more than £72,500 £70,000 £70,000
UK excluding London median salary £42,000 £42,000 £40,000
% change year-on-year
- +5.00%

Help Desk Support Engineer
Jobs Demand Trend

The demand trend of job ads that featured Help Desk Support Engineer in the job title.

Help Desk Support Engineer Jobs Demand Trend in the UK

Help Desk Support Engineer
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Support Engineer within the UK.

Help Desk Support Engineer Salary Trend in the UK

Help Desk Support Engineer
Salary Histogram

This chart provides a salary histogram for IT jobs citing Help Desk Support Engineer over the 3 months to 22 February 2017 within the UK.

Help Desk Support Engineer Salary Histogram in the UK

Help Desk Support Engineer
Top 29 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Help Desk Support Engineer within the UK over the 3 months to 22 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +41 32 £24,000 +4.34% 8
South East +68 12 £23,750 +5.55% 3
East of England +29 11 £24,000 +6.66% 1
Hertfordshire +19 8 £24,000 +6.66%
London +46 7 £35,000 +14.75% 2
Berkshire +44 4 £25,500 +2.00%
Slough +29 3 £25,500 +7.36%
Cheshunt - 3 £20,000 -
Essex +22 2 £22,500 -
Brighton - 2 £20,500 -
Thurrock - 2 £22,500 -
East Sussex - 2 £20,500 -
West Sussex - 2 £21,500 - 1
Surrey +48 1 £29,000 +28.88% 2
Buckinghamshire +25 1 £22,000 -16.98%
City of London +24 1 £19,000 -29.62% 1
West Midlands +20 1 £25,000 -
Hampshire +17 1 £23,500 +27.02%
Oxfordshire +16 1 £35,000 +52.17%
High Wycombe +4 1 £22,000 -16.98%
Manchester -19 1 £24,000 -40.00%
North West -25 1 £24,000 -23.20% 1
Staffordshire - 1 £25,000 -
Suffolk - 1 £25,000 - 1
Reading - 1 £24,000 -
Abingdon - 1 £35,000 -
Bury St Edmunds - 1 £25,000 - 1
Redhill - 1 £29,000 -
Horsham - 1 £21,000 -

Help Desk Support Engineer Skill Set
Top 30 Related IT Skills

For the 6 months to 22 February 2017, Help Desk Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads featuring Help Desk Support Engineer in the job title.

1 60 (84.51%) Windows
2 45 (63.38%) Active Directory
3 37 (52.11%) Microsoft
4 30 (42.25%) MS Office
5 24 (33.80%) MS Excel
6 22 (30.99%) Windows Server
7 19 (26.76%) MS Exchange
8 17 (23.94%) Windows 7
8 17 (23.94%) WAN
9 15 (21.13%) ITIL
9 15 (21.13%) Microsoft Certification
10 14 (19.72%) DHCP
10 14 (19.72%) DNS
11 13 (18.31%) Cisco
11 13 (18.31%) Firewall
12 12 (16.90%) Citrix
12 12 (16.90%) LAN
12 12 (16.90%) Office 365
13 11 (15.49%) Windows 10
13 11 (15.49%) Windows XP
13 11 (15.49%) Linux
13 11 (15.49%) Telecoms
14 10 (14.08%) SharePoint
14 10 (14.08%) Windows 8
14 10 (14.08%) Windows Server 2008
15 9 (12.68%) VoIP
15 9 (12.68%) SLA
15 9 (12.68%) TCP/IP
15 9 (12.68%) MCSE
16 8 (11.27%) SQL Server

Help Desk Support Engineer Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 19 (26.76%) MS Exchange
2 10 (14.08%) SharePoint
3 6 (8.45%) Exchange Server 2003
4 5 (7.04%) Exchange Server 2010
5 3 (4.23%) SharePoint 2013
5 3 (4.23%) Skype for Business
6 1 (1.41%) Exchange Server 2013
6 1 (1.41%) SharePoint 2010
6 1 (1.41%) Site Server
Applications
1 30 (42.25%) MS Office
2 24 (33.80%) MS Excel
3 2 (2.82%) MS PowerPoint
3 2 (2.82%) MS Visio
Business Applications
1 1 (1.41%) Dynamics CRM
Cloud Services
1 12 (16.90%) Office 365
2 6 (8.45%) Cloud Computing
3 3 (4.23%) Amazon AWS
4 2 (2.82%) Adobe Creative Cloud
5 1 (1.41%) Azure Active Directory
5 1 (1.41%) G Suite
5 1 (1.41%) Microsoft Azure
Communications & Networking
1 17 (23.94%) WAN
2 14 (19.72%) DHCP
2 14 (19.72%) DNS
3 13 (18.31%) Firewall
4 12 (16.90%) LAN
5 9 (12.68%) TCP/IP
5 9 (12.68%) VoIP
6 3 (4.23%) Internet
6 3 (4.23%) PBX
6 3 (4.23%) VPN
6 3 (4.23%) Wireless
7 2 (2.82%) Cisco IOS
8 1 (1.41%) Kerberos
8 1 (1.41%) MPLS
8 1 (1.41%) NetScaler
8 1 (1.41%) Network Security
8 1 (1.41%) Remote Desktop
8 1 (1.41%) SSL
8 1 (1.41%) VLAN
8 1 (1.41%) Wi-Fi
Database & Business Intelligence
1 8 (11.27%) SQL Server
2 3 (4.23%) SQL Server 2005
2 3 (4.23%) SQL Server 2008
3 2 (2.82%) Big Data
Development Applications
1 2 (2.82%) Visual Studio
General
1 11 (15.49%) Telecoms
2 8 (11.27%) Finance
3 3 (4.23%) Manufacturing
4 2 (2.82%) Marketing
5 1 (1.41%) Back Office
5 1 (1.41%) Banking
5 1 (1.41%) French Language
5 1 (1.41%) German Language
5 1 (1.41%) Retail
Libraries, Frameworks & Software Standards
1 3 (4.23%) Web Services
2 1 (1.41%) .NET
2 1 (1.41%) HTML
Miscellaneous
1 6 (8.45%) Analytical Skills
2 4 (5.63%) Driving Licence
2 4 (5.63%) iPhone
3 3 (4.23%) Data Centre
3 3 (4.23%) Hedge funds
3 3 (4.23%) iPad
3 3 (4.23%) Video Conferencing
4 2 (2.82%) Blackberry
4 2 (2.82%) Internet of Things
5 1 (1.41%) CCTV
5 1 (1.41%) Computer Science
5 1 (1.41%) EPoS
5 1 (1.41%) PKI
5 1 (1.41%) Replication
Operating Systems
1 60 (84.51%) Windows
2 22 (30.99%) Windows Server
3 17 (23.94%) Windows 7
4 11 (15.49%) Linux
4 11 (15.49%) Windows 10
4 11 (15.49%) Windows XP
5 10 (14.08%) Windows 8
5 10 (14.08%) Windows Server 2008
6 7 (9.86%) Windows Server 2012
7 5 (7.04%) Mac OS X
7 5 (7.04%) Windows Server 2003
8 3 (4.23%) Windows Phone
9 1 (1.41%) Android
9 1 (1.41%) Apple iOS
9 1 (1.41%) Mac OS
9 1 (1.41%) Unix
Processes & Methodologies
1 15 (21.13%) ITIL
2 5 (7.04%) Validation
3 4 (5.63%) Problem Management
3 4 (5.63%) WFM
4 3 (4.23%) CRM
4 3 (4.23%) Mathematics
4 3 (4.23%) Mobile Device Management
5 2 (2.82%) E-Commerce
5 2 (2.82%) Knowledge Management
5 2 (2.82%) Migration
5 2 (2.82%) Network Management
5 2 (2.82%) Time Management
6 1 (1.41%) Data Migration
6 1 (1.41%) High Availability
6 1 (1.41%) Incident Management
6 1 (1.41%) Line Management
6 1 (1.41%) Network Monitoring
6 1 (1.41%) Performance Improvement
6 1 (1.41%) Service Management
Programming Languages
1 6 (8.45%) SQL
2 2 (2.82%) C
3 1 (1.41%) JavaScript
Qualifications
1 15 (21.13%) Microsoft Certification
2 9 (12.68%) MCSE
3 7 (9.86%) MCSA
4 5 (7.04%) Degree
4 5 (7.04%) MCP
4 5 (7.04%) MCTS
4 5 (7.04%) Security Cleared
5 4 (5.63%) SC Cleared
6 2 (2.82%) A+ Certification
6 2 (2.82%) CCNA
6 2 (2.82%) Cisco Certification
6 2 (2.82%) Network+ Certification
7 1 (1.41%) HNC
7 1 (1.41%) MCITP
Quality Assurance & Compliance
1 9 (12.68%) SLA
2 2 (2.82%) COBIT
System Software
1 45 (63.38%) Active Directory
2 5 (7.04%) Hyper-V
3 2 (2.82%) VMware Infrastructure
4 1 (1.41%) vSphere
4 1 (1.41%) XenApp
4 1 (1.41%) XenDesktop
Systems Management
1 3 (4.23%) Backup Exec
2 2 (2.82%) Jamf Pro
2 2 (2.82%) SCCM
3 1 (1.41%) Microsoft Data Protection Manager
3 1 (1.41%) SCOM
3 1 (1.41%) XenMobile
Vendors
1 37 (52.11%) Microsoft
2 13 (18.31%) Cisco
3 12 (16.90%) Citrix
4 4 (5.63%) Dell
5 3 (4.23%) HP
5 3 (4.23%) IBM
5 3 (4.23%) Kaspersky
5 3 (4.23%) Veeam
5 3 (4.23%) VMware
5 3 (4.23%) Xerox
6 2 (2.82%) Adobe
6 2 (2.82%) Apple
6 2 (2.82%) Sage
6 2 (2.82%) ServiceNow
7 1 (1.41%) Avaya
7 1 (1.41%) CheckPoint
7 1 (1.41%) Fortinet
7 1 (1.41%) Google
7 1 (1.41%) Juniper
7 1 (1.41%) Mitel
Guildford, Surrey
Ashdown IT
Salary: £18000 - £26000 per annum + MCSE training
Posted: Yesterday
Guildford, Surrey
Oscar
Salary: £16000 - £18000 per annum + benefits
Posted: 2 days ago
Bury St. Edmunds, Suffolk
IT Talent Solutions
Salary: From £23,000 to £26,000 per annum
Posted: 6 days ago
Frodsham, Cheshire
Pro-Quest Resourcing Ltd
Salary: £25000 - £33000 Per Annum + benefits
Posted: 5 days ago
City, London
Stewardship
Salary: From £20,000 to £30,000 per annum depending on experience + benefits
Posted: 23 days ago
Immingham
Bluetown Online LTD
Salary: £23000 per annum
Posted: 14 days ago
Docklands
Bluetown Online LTD
Salary: £22000 per annum + Competitive benefits package
Posted: 16 days ago
Worthing
Recruitment Genius Ltd
Salary: £21000 - £25000 per annum
Posted: 26 days ago