The statistics below represent IT jobs advertised across the UK that had Help Desk Support Engineer featuring in the job title. Included is a guide to the salaries offered over the 3 months to 28 September 2016 with a comparison to same period over 2 years.

3 months to
28 Sep 2016
Same period 2015 Same period 2014
Help Desk Support Engineer
Rank 874 877 874
Rank change year-on-year
+3 -3
Permanent jobs requiring a Help Desk Support Engineer 36 89 97
As % of all permanent IT jobs located in the UK 0.038% 0.081% 0.086%
As % of the Job Titles category 0.039% 0.084% 0.089%
Number of salaries quoted 36 84 95
Median salary £23,000 £24,000 £22,500
Median salary % change year-on-year
-4.16% +6.66%
90% offered a salary of more than £21,750 £18,500 £17,500
10% offered a salary of more than £33,500 £29,500 £27,200
UK excluding London median salary £23,000 £22,500 £22,500
% change year-on-year
+2.22% -

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
91699 105420 108853
As % of all permanent IT jobs located in the UK 96.29% 96.25% 96.44%
Number of salaries quoted 76674 87821 88006
Median salary £47,000 £45,000 £44,500
Median salary % change year-on-year
+4.44% +1.12%
90% offered a salary of more than £27,500 £26,500 £26,500
10% offered a salary of more than £72,500 £67,500 £70,000
UK excluding London median salary £42,500 £40,000 £40,000
% change year-on-year
+6.25% -

Help Desk Support Engineer
Jobs Demand Trend

The demand trend of job ads that featured Help Desk Support Engineer in the job title.

Help Desk Support Engineer Jobs Demand Trend in the UK

Help Desk Support Engineer
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Support Engineer within the UK.

Help Desk Support Engineer Salary Trend in the UK

Help Desk Support Engineer
Salary Histogram

This chart provides a salary histogram for IT jobs citing Help Desk Support Engineer over the 3 months to 28 September 2016 within the UK.

Help Desk Support Engineer Salary Histogram in the UK

Help Desk Support Engineer
Top 30 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Help Desk Support Engineer within the UK over the 3 months to 28 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -5 34 £23,000 -4.16% 7
London +42 12 £22,750 -12.50%
South East +30 10 £26,250 +19.31% 2
East of England +6 6 £23,000 -4.16% 3
Hertfordshire +8 5 £23,000 +2.22% 1
Oxfordshire -13 5 £35,000 +59.09% 1
Bromley - 4 £22,500 -
Surrey +25 3 £25,000 +2.04% 1
South West -5 3 £22,500 +2.27% 2
Faringdon - 2 £35,000 -
City of London +45 1 £37,500 +27.11%
Berkshire +30 1 £22,000 -20.00%
West Yorkshire +19 1 £20,500 -
Reading +17 1 £22,000 -20.00%
East Midlands +15 1 £21,500 +26.47%
Yorkshire +12 1 £20,500 -14.58%
Oxford +10 1 £32,000 -5.88%
Essex +6 1 £22,000 - 2
Epsom +2 1 £25,000 +4.16% 1
Somerset -5 1 £22,500 +2.27%
Manchester -7 1 £24,000 -
North West -11 1 £24,000 +14.28%
Hampshire - 1 £22,500 -
Wiltshire - 1 £22,500 -
Bristol - 1 £20,000 - 1
Guildford - 1 £25,000 -
Batley - 1 £20,500 -
Swindon - 1 £22,500 -
Leicestershire - 1 £21,500 -
Surbiton - 1 £19,000 -

Help Desk Support Engineer Skill Set
Top 30 Related IT Skills

For the 6 months to 28 September 2016, Help Desk Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads featuring Help Desk Support Engineer in the job title.

1 56 (67.47%) Windows
2 52 (62.65%) Active Directory
3 47 (56.63%) Microsoft
4 30 (36.14%) MS Office
4 30 (36.14%) MS Excel
5 25 (30.12%) DHCP
5 25 (30.12%) DNS
5 25 (30.12%) WAN
5 25 (30.12%) ITIL
6 24 (28.92%) Citrix
7 19 (22.89%) TCP/IP
8 17 (20.48%) Firewall
9 16 (19.28%) VoIP
10 15 (18.07%) LAN
11 13 (15.66%) MS Exchange
12 12 (14.46%) Blackberry
12 12 (14.46%) Office 365
13 11 (13.25%) SharePoint
13 11 (13.25%) Linux
14 10 (12.05%) VMware
14 10 (12.05%) XenApp
14 10 (12.05%) Windows 10
14 10 (12.05%) Windows Server
15 9 (10.84%) Amazon AWS
15 9 (10.84%) Windows 7
15 9 (10.84%) SCCM
16 8 (9.64%) Web Services
16 8 (9.64%) Android
16 8 (9.64%) Cloud Computing
16 8 (9.64%) Degree

Help Desk Support Engineer Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 13 (15.66%) MS Exchange
2 11 (13.25%) SharePoint
3 6 (7.23%) Exchange Server 2003
4 3 (3.61%) IBM Notes
5 2 (2.41%) Exchange Server 2007
6 1 (1.20%) Blackberry Enterprise Server
6 1 (1.20%) Site Server
6 1 (1.20%) Skype for Business
Applications
1 30 (36.14%) MS Excel
1 30 (36.14%) MS Office
2 3 (3.61%) MS PowerPoint
3 1 (1.20%) MS Visio
Business Applications
1 1 (1.20%) Dynamics CRM
1 1 (1.20%) SAP Oil and Gas
Cloud Services
1 12 (14.46%) Office 365
2 9 (10.84%) Amazon AWS
3 8 (9.64%) Cloud Computing
4 1 (1.20%) Adobe Creative Cloud
4 1 (1.20%) Microsoft Azure
Communications & Networking
1 25 (30.12%) DHCP
1 25 (30.12%) DNS
1 25 (30.12%) WAN
2 19 (22.89%) TCP/IP
3 17 (20.48%) Firewall
4 16 (19.28%) VoIP
5 15 (18.07%) LAN
6 7 (8.43%) Internet
7 3 (3.61%) VPN
8 2 (2.41%) ADSL
8 2 (2.41%) Wireless
9 1 (1.20%) Broadband
9 1 (1.20%) Cisco IOS
9 1 (1.20%) IP Telephony
9 1 (1.20%) NAS
9 1 (1.20%) SAN
9 1 (1.20%) SMTP
Database & Business Intelligence
1 4 (4.82%) SQL Server
2 2 (2.41%) Ingres
2 2 (2.41%) RDBMS
2 2 (2.41%) Relational Database
3 1 (1.20%) Big Data
Development Applications
1 1 (1.20%) Visual Studio
General
1 7 (8.43%) Finance
2 5 (6.02%) Banking
3 4 (4.82%) Marketing
3 4 (4.82%) Telecoms
4 2 (2.41%) Local Government
5 1 (1.20%) Electronics
5 1 (1.20%) Manufacturing
5 1 (1.20%) Retail
Libraries, Frameworks & Software Standards
1 8 (9.64%) Web Services
2 1 (1.20%) .NET
Miscellaneous
1 12 (14.46%) Blackberry
2 7 (8.43%) iPhone
3 5 (6.02%) Analytical Skills
3 5 (6.02%) Computer Science
3 5 (6.02%) Fat Client
3 5 (6.02%) Thin Client
4 2 (2.41%) CCTV
4 2 (2.41%) Mathematics
5 1 (1.20%) Data Centre
5 1 (1.20%) Internet of Things
5 1 (1.20%) Video Conferencing
Operating Systems
1 56 (67.47%) Windows
2 11 (13.25%) Linux
3 10 (12.05%) Windows 10
3 10 (12.05%) Windows Server
4 9 (10.84%) Windows 7
5 8 (9.64%) Android
5 8 (9.64%) Windows 8
6 6 (7.23%) Windows XP
7 5 (6.02%) Windows Server 2008
7 5 (6.02%) Windows Server 2012
8 4 (4.82%) Mac OS X
9 3 (3.61%) Mac OS
10 2 (2.41%) Unix
11 1 (1.20%) AIX
11 1 (1.20%) Apple iOS
11 1 (1.20%) VMS
11 1 (1.20%) Windows Vista
Processes & Methodologies
1 25 (30.12%) ITIL
2 7 (8.43%) Mobile Device Management
3 5 (6.02%) Business Intelligence
4 3 (3.61%) E-Commerce
4 3 (3.61%) Line Management
4 3 (3.61%) Web Development
5 2 (2.41%) Data Protection
5 2 (2.41%) Incident Management
5 2 (2.41%) Migration
5 2 (2.41%) Project Planning
6 1 (1.20%) CRM
6 1 (1.20%) Data Migration
6 1 (1.20%) Digital Marketing
6 1 (1.20%) ERP
6 1 (1.20%) Logistics
6 1 (1.20%) Problem Management
6 1 (1.20%) Programme Management
6 1 (1.20%) Service Management
6 1 (1.20%) Validation
6 1 (1.20%) WFM
Programming Languages
1 7 (8.43%) SQL
2 4 (4.82%) Java
3 3 (3.61%) VB
4 1 (1.20%) C
Qualifications
1 8 (9.64%) Degree
2 7 (8.43%) Microsoft Certification
3 5 (6.02%) MCSE
4 4 (4.82%) Citrix Certification
4 4 (4.82%) MCP
5 3 (3.61%) CCNA
5 3 (3.61%) Cisco Certification
5 3 (3.61%) MCITP
5 3 (3.61%) MCSA
6 2 (2.41%) DBS Check
6 2 (2.41%) MCTS
7 1 (1.20%) A+ Certification
7 1 (1.20%) GNVQ
7 1 (1.20%) ITIL Foundation Certificate
7 1 (1.20%) MCDST
7 1 (1.20%) Network+ Certification
7 1 (1.20%) SC Cleared
7 1 (1.20%) Security Cleared
Quality Assurance & Compliance
1 4 (4.82%) SLA
System Software
1 52 (62.65%) Active Directory
2 10 (12.05%) XenApp
3 6 (7.23%) VMware Infrastructure
4 4 (4.82%) Hyper-V
5 2 (2.41%) Citrix Presentation Server
5 2 (2.41%) Terminal Services
5 2 (2.41%) XenDesktop
6 1 (1.20%) vSphere
Systems Management
1 9 (10.84%) SCCM
2 3 (3.61%) Microsoft Intune
3 1 (1.20%) Casper Suite
3 1 (1.20%) HP Data Protector
3 1 (1.20%) Microsoft Data Protection Manager
3 1 (1.20%) Nagios
3 1 (1.20%) SCOM
3 1 (1.20%) Tivoli
3 1 (1.20%) Tivoli Storage Manager
Vendors
1 47 (56.63%) Microsoft
2 24 (28.92%) Citrix
3 10 (12.05%) VMware
4 5 (6.02%) Cisco
5 3 (3.61%) IBM
6 2 (2.41%) Apple
7 1 (1.20%) Acronis
7 1 (1.20%) Adobe
7 1 (1.20%) Bloomberg
7 1 (1.20%) FactSet
7 1 (1.20%) Fidessa
7 1 (1.20%) HP
7 1 (1.20%) Juniper
7 1 (1.20%) Reuters
7 1 (1.20%) Sage
7 1 (1.20%) SAP
7 1 (1.20%) Symantec
Oxfordshire
Haybrook IT Resourcing Ltd
Salary: Up to £32,000 per annum + Bonus + Benefits + Career Progression
Posted: 16 hours ago
Basildon, Essex
Nanotek Limited
Salary: From £18,000 to £22,000 per annum
Posted: 5 days ago
Potters Bar, Hertfordshire
Sphere IT
Salary: From £18,500 to £26,000 per annum plus benefits and training
Posted: 4 days ago
Basildon, Essex
Online Resourcing
Salary: From £20,000 to £25,000 per annum £20,000 - £25,000 per annum dependin
Posted: 4 days ago
Bristol, Avon
Redrock Consulting Ltd
Salary: £18000 - £23000 per annum + Excellent Benefits
Posted: 5 days ago
Epsom
Client Server
Salary: £20k to £30k + bonus + benefits
Posted: 16 days ago