Customer Requirements Contracts

Customer Requirements
UK

The following table provides summary statistics for contract job vacancies with a requirement for Customer Requirements skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Customer Requirements over the 6 months to 10 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
10 May 2024
Same period 2023 Same period 2022
Rank 206 199 354
Rank change year-on-year -7 +155 -44
Contract jobs citing Customer Requirements 482 794 647
As % of all contract jobs advertised in the UK 1.12% 1.37% 0.74%
As % of the Processes & Methodologies category 1.30% 1.53% 0.82%
Number of daily rates quoted 205 340 371
10th Percentile £189 £260 £263
25th Percentile £394 £409 £383
Median daily rate (50th Percentile) £500 £500 £475
Median % change year-on-year - +5.26% +5.56%
75th Percentile £590 £600 £625
90th Percentile £688 £650 £738
UK excluding London median daily rate £525 £500 £450
% change year-on-year +5.00% +11.11% +5.88%
Number of hourly rates quoted 100 253 53
10th Percentile £17.00 - £12.25
25th Percentile £25.50 £9.80 £16.50
Median hourly rate £47.83 £10.63 £45.14
Median % change year-on-year +349.95% -76.45% +0.31%
75th Percentile £65.00 £13.16 £56.25
90th Percentile - £63.18 £65.54
UK excluding London median hourly rate £57.50 £9.80 £47.50
% change year-on-year +486.73% -79.37% +5.56%

All Process and Methodology Skills
UK

Customer Requirements is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies with a requirement for process or methodology skills.

Contract vacancies with a requirement for process or methodology skills 37,090 51,996 79,100
As % of all contract IT jobs advertised in the UK 86.26% 89.82% 90.61%
Number of daily rates quoted 23,884 36,030 55,497
10th Percentile £300 £325 £343
25th Percentile £413 £438 £427
Median daily rate (50th Percentile) £525 £550 £530
Median % change year-on-year -4.55% +3.77% +8.72%
75th Percentile £638 £650 £638
90th Percentile £750 £750 £738
UK excluding London median daily rate £500 £500 £475
% change year-on-year - +5.26% +8.57%
Number of hourly rates quoted 2,438 1,721 1,893
10th Percentile £12.75 £11.00 £12.50
25th Percentile £16.00 £16.13 £15.50
Median hourly rate £36.50 £36.25 £25.68
Median % change year-on-year +0.69% +41.16% +4.82%
75th Percentile £60.00 £65.00 £49.50
90th Percentile £72.50 £75.00 £65.00
UK excluding London median hourly rate £38.06 £35.00 £20.00
% change year-on-year +8.74% +75.00% -6.98%

Customer Requirements
Job Vacancy Trend

Job postings citing Customer Requirements as a proportion of all IT jobs advertised.

Job vacancy trend for Customer Requirements in the UK

Customer Requirements
Contractor Daily Rate Trend

3-month moving average daily rate quoted in jobs citing Customer Requirements.

Daily rate trend for Customer Requirements in the UK

Customer Requirements
Daily Rate Histogram

Daily rate distribution for jobs citing Customer Requirements over the 6 months to 10 May 2024.

Daily rate histogram for Customer Requirements in the UK

Customer Requirements
Contractor Hourly Rate Trend

3-month moving average hourly rates quoted in jobs citing Customer Requirements.

Hourly rate trend for Customer Requirements in the UK

Customer Requirements
Hourly Rate Histogram

Hourly rate distribution of jobs citing Customer Requirements over the 6 months to 10 May 2024.

Hourly rate histogram for Customer Requirements in the UK

Customer Requirements
Top 15 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Customer Requirements within the UK over the 6 months to 10 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
England -3 424 £500 - 552
UK excluding London -17 327 £525 +5.00% 501
Work from Home +26 138 £488 -2.50% 212
South East +34 133 £475 +10.14% 124
London +61 102 £500 -2.44% 82
East of England +14 50 £600 +45.45% 56
South West -43 47 £590 -1.67% 60
Midlands +16 41 £505 +6.32% 111
North of England -22 38 £475 -5.00% 109
North West +14 22 £475 -20.83% 61
West Midlands -3 21 £694 +46.05% 76
East Midlands +33 20 £173 -51.75% 35
Scotland +18 18 £375 -28.23% 37
Yorkshire -25 15 £475 -5.00% 36
North East +12 1 £150 -70.00% 13

Customer Requirements
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (1.24%) SAS
2 5 (1.04%) Adobe Experience Manager
2 5 (1.04%) Microsoft Exchange
3 3 (0.62%) Apache
3 3 (0.62%) IIS
3 3 (0.62%) SharePoint
3 3 (0.62%) WebLogic
3 3 (0.62%) WebSphere
4 2 (0.41%) CMS
5 1 (0.21%) Apache Spark
5 1 (0.21%) Confluence
5 1 (0.21%) MTS
Applications
1 53 (11.00%) Microsoft Office
2 27 (5.60%) Microsoft Excel
3 21 (4.36%) Microsoft PowerPoint
4 9 (1.87%) Windchill
5 5 (1.04%) MS Visio
5 5 (1.04%) Simulink
6 2 (0.41%) FileZilla
7 1 (0.21%) AutoCAD
7 1 (0.21%) Microsoft Project
7 1 (0.21%) Revit
Business Applications
1 7 (1.45%) Dynamics CRM
2 4 (0.83%) Oracle EBS
2 4 (0.83%) Sparx Enterprise Architect
2 4 (0.83%) Workfront
3 3 (0.62%) SAP HCM
4 2 (0.41%) Distributed Ledger
4 2 (0.41%) SAP S/4HANA
5 1 (0.21%) Aareon QL
5 1 (0.21%) Dynamics AX
5 1 (0.21%) MIS ActiveH
5 1 (0.21%) NEC Housing
5 1 (0.21%) NetSuite
5 1 (0.21%) OPENHousing
5 1 (0.21%) SAP ERP
5 1 (0.21%) SAP SD
Cloud Services
1 41 (8.51%) Azure
2 24 (4.98%) SaaS
3 23 (4.77%) AWS
4 19 (3.94%) PaaS
5 16 (3.32%) Power Platform
6 15 (3.11%) IaaS
7 14 (2.90%) Azure DevOps
8 13 (2.70%) Google Workspace
9 8 (1.66%) Dynamics 365
10 6 (1.24%) Entra ID
10 6 (1.24%) Microsoft 365
10 6 (1.24%) OpenShift
11 5 (1.04%) AWS Lambda
11 5 (1.04%) GitHub
11 5 (1.04%) Power Automate
11 5 (1.04%) Serverless
12 4 (0.83%) Adobe Creative Cloud
12 4 (0.83%) OCI
12 4 (0.83%) OneDrive
12 4 (0.83%) Oracle Service Cloud
Communications & Networking
1 45 (9.34%) WAN
2 42 (8.71%) Firewall
3 38 (7.88%) LAN
4 35 (7.26%) Modbus
4 35 (7.26%) RS-422
4 35 (7.26%) RS-485
5 31 (6.43%) MPLS
6 30 (6.22%) Cisco Firepower
7 26 (5.39%) SSL
8 25 (5.19%) BGP
9 20 (4.15%) VPN
10 14 (2.90%) VoIP
11 11 (2.28%) DNS
12 10 (2.07%) DHCP
13 9 (1.87%) PBX
13 9 (1.87%) SDH
14 8 (1.66%) SAN
14 8 (1.66%) SD-WAN
15 7 (1.45%) WLAN
16 6 (1.24%) Internet
Database & Business Intelligence
1 12 (2.49%) Power BI
2 7 (1.45%) DB2
3 6 (1.24%) Oracle Reports
4 5 (1.04%) Amazon RDS
5 3 (0.62%) Data Warehouse
5 3 (0.62%) Metadata
5 3 (0.62%) SQL Server
6 2 (0.41%) Amazon Athena
6 2 (0.41%) Big Data
6 2 (0.41%) Pentaho
6 2 (0.41%) Relational Database
6 2 (0.41%) SAS Data Integration Studio
6 2 (0.41%) SQL Server Integration Services
7 1 (0.21%) NonStop SQL
7 1 (0.21%) PostgreSQL
7 1 (0.21%) SAP HANA
Development Applications
1 22 (4.56%) Rational DOORS
2 17 (3.53%) Git
3 10 (2.07%) JIRA
4 9 (1.87%) Postman
5 8 (1.66%) NUnit
5 8 (1.66%) Visual Studio
6 5 (1.04%) Cypress.io
7 4 (0.83%) Jenkins
8 3 (0.62%) webpack
9 2 (0.41%) Artifactory
9 2 (0.41%) Bitbucket
9 2 (0.41%) HP UFT
9 2 (0.41%) LoadRunner
9 2 (0.41%) Octopus Deploy
9 2 (0.41%) TeamCity
10 1 (0.21%) ERwin
10 1 (0.21%) JUnit
10 1 (0.21%) LabVIEW
10 1 (0.21%) MSI
10 1 (0.21%) PowerDesigner
General
1 135 (28.01%) Social Skills
2 82 (17.01%) Finance
3 46 (9.54%) Electronics
4 44 (9.13%) Analytical Skills
5 36 (7.47%) Telecoms
6 33 (6.85%) Public Sector
7 32 (6.64%) Presentation Skills
8 27 (5.60%) Marketing
9 23 (4.77%) Organisational Skills
10 18 (3.73%) Banking
11 17 (3.53%) Legal
12 11 (2.28%) Manufacturing
13 9 (1.87%) Aerospace
14 8 (1.66%) Investment Banking
15 7 (1.45%) Aeronautics
15 7 (1.45%) Documentation Skills
16 5 (1.04%) Inclusion and Diversity
16 5 (1.04%) Influencing Skills
17 4 (0.83%) Automotive
17 4 (0.83%) Publishing
Job Titles
1 159 (32.99%) Architect
2 53 (11.00%) Network Architect
3 41 (8.51%) ServiceNow Architect
4 38 (7.88%) Software Engineer
5 37 (7.68%) Senior
6 36 (7.47%) Solutions Architect
7 32 (6.64%) Network Engineer
7 32 (6.64%) Systems Engineer
8 27 (5.60%) Analyst
9 26 (5.39%) C++ Software Engineer
9 26 (5.39%) Consultant
10 23 (4.77%) Developer
11 20 (4.15%) Hardware Engineer
11 20 (4.15%) Lead
12 17 (3.53%) Support Engineer
13 15 (3.11%) Windows Engineer
14 13 (2.70%) Administrator
14 13 (2.70%) Cisco Engineer
14 13 (2.70%) Desktop Support
14 13 (2.70%) Windows Support Engineer
Libraries, Frameworks & Software Standards
1 19 (3.94%) .NET
2 13 (2.70%) Web Services
3 12 (2.49%) AngularJS
4 9 (1.87%) LDAP
5 7 (1.45%) .NET Framework
5 7 (1.45%) CSS
5 7 (1.45%) Entity Framework
5 7 (1.45%) GraphQL
5 7 (1.45%) Microsoft Enterprise Library
5 7 (1.45%) Playwright
5 7 (1.45%) WCF
5 7 (1.45%) XML
6 5 (1.04%) React
7 4 (0.83%) Flash
7 4 (0.83%) POSIX
8 3 (0.62%) EDI
8 3 (0.62%) EJB
8 3 (0.62%) JSP
8 3 (0.62%) Servlets
8 3 (0.62%) SOAP
Miscellaneous
1 46 (9.54%) Self-Motivation
2 16 (3.32%) Driving Licence
3 15 (3.11%) Virtual Team
4 14 (2.90%) Management Information System
5 13 (2.70%) CMDB
6 11 (2.28%) Data Centre
7 8 (1.66%) PKI
8 7 (1.45%) Algorithms
9 6 (1.24%) Data Protection Act
10 5 (1.04%) Clustering
11 4 (0.83%) Client/Server
11 4 (0.83%) NVMe
11 4 (0.83%) Product Ownership
12 3 (0.62%) Blackberry
12 3 (0.62%) Derivative
12 3 (0.62%) EMC VNX
12 3 (0.62%) Foreign Exchange (FX)
12 3 (0.62%) Replication
12 3 (0.62%) Video Conferencing
13 2 (0.41%) Market Risk
Operating Systems
1 73 (15.15%) Windows
2 29 (6.02%) Windows 7
3 21 (4.36%) Windows 10
4 15 (3.11%) Unix
4 15 (3.11%) Windows Server
5 10 (2.07%) Linux
6 4 (0.83%) Apple iOS
6 4 (0.83%) Data ONTAP
6 4 (0.83%) Mac OS
6 4 (0.83%) Red Hat Enterprise Linux
6 4 (0.83%) Windows Vista
7 3 (0.62%) AIX
7 3 (0.62%) Solaris
7 3 (0.62%) Windows Server 2003
7 3 (0.62%) Windows Server 2019
8 2 (0.41%) Android
9 1 (0.21%) Windows Server 2016
Processes & Methodologies
1 107 (22.20%) ITIL
2 104 (21.58%) Agile
3 88 (18.26%) DevOps
4 60 (12.45%) Software Testing
5 58 (12.03%) ITSM
6 56 (11.62%) Problem-Solving
7 55 (11.41%) Continuous Improvement
8 54 (11.20%) Network Design
9 46 (9.54%) Customer Service
9 46 (9.54%) Software Engineering
10 44 (9.13%) TDD
11 43 (8.92%) Technical Leadership
12 42 (8.71%) Unit Testing
13 38 (7.88%) Continuous Integration
14 35 (7.26%) Pair Programming
15 34 (7.05%) Roadmaps
16 28 (5.81%) Network Management
17 27 (5.60%) Scrum
18 26 (5.39%) Service Delivery
18 26 (5.39%) Systems Engineering
Programming Languages
1 42 (8.71%) C#
2 38 (7.88%) C++
3 35 (7.26%) C
4 22 (4.56%) SQL
5 17 (3.53%) Python
6 16 (3.32%) Java
7 15 (3.11%) JavaScript
8 12 (2.49%) TypeScript
9 8 (1.66%) PowerShell
10 6 (1.24%) Perl
11 5 (1.04%) MATLAB
12 2 (0.41%) R
13 1 (0.21%) ABAP
13 1 (0.21%) Jython
13 1 (0.21%) VB
13 1 (0.21%) VBScript
Qualifications
1 168 (34.85%) Security Cleared
2 80 (16.60%) SC Cleared
3 64 (13.28%) Degree
4 49 (10.17%) DV Cleared
5 19 (3.94%) PMI Certification
6 17 (3.53%) Cisco Certification
6 17 (3.53%) PMP
7 14 (2.90%) APMP
8 11 (2.28%) Master's Degree
9 8 (1.66%) CCNP
9 8 (1.66%) HND
9 8 (1.66%) ITIL Certification
10 7 (1.45%) TOGAF Certification
11 6 (1.24%) CCIE
11 6 (1.24%) CCIE Data Center
12 5 (1.04%) BPSS Clearance
13 4 (0.83%) AWS Certification
13 4 (0.83%) AWS Certified Solutions Architect
13 4 (0.83%) CISSP
13 4 (0.83%) JNCIA
Quality Assurance & Compliance
1 50 (10.37%) SLA
2 11 (2.28%) PCI DSS
3 9 (1.87%) QA
4 8 (1.66%) Accessibility
5 7 (1.45%) Data Quality
6 5 (1.04%) GDPR
6 5 (1.04%) GRC
6 5 (1.04%) NCSC
7 3 (0.62%) ISO 9001
8 2 (0.41%) Automotive SPICE
8 2 (0.41%) AUTOSAR
8 2 (0.41%) California Consumer Privacy Act
9 1 (0.21%) Disclosure Scotland
9 1 (0.21%) ISO/IEC 27001
9 1 (0.21%) NIST
System Software
1 16 (3.32%) Firmware
2 15 (3.11%) Active Directory
3 14 (2.90%) Docker
4 8 (1.66%) VMware Infrastructure
5 6 (1.24%) Microsoft App-V
6 5 (1.04%) BitLocker
6 5 (1.04%) Hyper-V
6 5 (1.04%) Terminal Services
6 5 (1.04%) VMware ESXi
7 4 (0.83%) GPFS
7 4 (0.83%) NFS
8 3 (0.62%) SRDF
9 2 (0.41%) Virtual Machines
Systems Management
1 25 (5.19%) Endace
2 20 (4.15%) SCCM
3 8 (1.66%) Control-M
4 6 (1.24%) Kubernetes
4 6 (1.24%) Terraform
5 5 (1.04%) vCenter Server
5 5 (1.04%) vMotion
5 5 (1.04%) WhatsUp Gold
6 4 (0.83%) Ansible
6 4 (0.83%) Microsoft Intune
6 4 (0.83%) Systems Management Server (SMS)
6 4 (0.83%) Veritas Storage Foundation
7 3 (0.62%) EMC TimeFinder
8 2 (0.41%) Grafana
8 2 (0.41%) NetBackup
8 2 (0.41%) Progress Chef
8 2 (0.41%) Prometheus
8 2 (0.41%) Puppet
8 2 (0.41%) Rancher
9 1 (0.21%) QRadar
Vendors
1 86 (17.84%) Microsoft
2 75 (15.56%) Cisco
3 57 (11.83%) ServiceNow
4 37 (7.68%) Juniper
5 29 (6.02%) Fortinet
6 25 (5.19%) F5
6 25 (5.19%) Oracle
7 20 (4.15%) Google
7 20 (4.15%) HP
8 16 (3.32%) VMware
9 15 (3.11%) SAP
10 14 (2.90%) IBM
10 14 (2.90%) Salesforce
11 12 (2.49%) Nokia
12 10 (2.07%) Infoblox
13 9 (1.87%) Palo Alto
14 8 (1.66%) EMC
15 7 (1.45%) Brocade
15 7 (1.45%) Dell
15 7 (1.45%) Informatica