Remote Support Engineer Contracts

Remote Support Engineer
UK

The median Remote Support Engineer daily rate in the UK is £250 according to job vacancies posted during the 6 months to 28 April 2024.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
28 Apr 2024
Same period 2023 Same period 2022
Rank 577 689 786
Rank change year-on-year +112 +97 -135
Contract jobs requiring a Remote Support Engineer 17 27 69
As % of all contract jobs advertised in the UK 0.039% 0.045% 0.078%
As % of the Job Titles category 0.042% 0.048% 0.081%
Number of daily rates quoted 13 18 50
10th Percentile £151 £200 £210
25th Percentile £165 £263 £225
Median daily rate (50th Percentile) £250 £325 £275
Median % change year-on-year -23.08% +18.18% +12.24%
75th Percentile £356 £491 £450
90th Percentile £508 £549 £504
UK excluding London median daily rate £282 £278 £250
% change year-on-year +1.53% +11.00% +9.89%
Number of hourly rates quoted 0 2 2
10th Percentile - - £17.55
25th Percentile - £52.50 £17.63
Median hourly rate - £55.00 £17.75
Median % change year-on-year - +209.86% -6.58%
75th Percentile - £57.50 £17.88
90th Percentile - - £17.95
UK excluding London median hourly rate - £55.00 £17.75
% change year-on-year - +209.86% -

All Contract IT Job Vacancies
UK

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the UK with a recognized job title 40,181 56,479 84,762
% of contract IT jobs with a recognized job title 92.77% 94.61% 95.48%
Number of daily rates quoted 26,164 39,476 59,482
10th Percentile £275 £313 £313
25th Percentile £409 £425 £425
Median daily rate (50th Percentile) £525 £540 £525
Median % change year-on-year -2.78% +2.86% +10.53%
75th Percentile £638 £650 £638
90th Percentile £750 £750 £731
UK excluding London median daily rate £491 £500 £475
% change year-on-year -1.87% +5.26% +11.76%
Number of hourly rates quoted 2,646 1,570 2,098
10th Percentile £12.86 £14.29 £12.50
25th Percentile £16.30 £19.49 £15.50
Median hourly rate £35.96 £45.00 £23.03
Median % change year-on-year -20.10% +95.42% +0.12%
75th Percentile £60.00 £65.75 £48.75
90th Percentile £72.50 £75.75 £63.16
UK excluding London median hourly rate £37.75 £42.50 £19.50
% change year-on-year -11.18% +117.95% +2.55%

Remote Support Engineer
Job Vacancy Trend

Job postings that featured Remote Support Engineer in the job title as a proportion of all IT jobs advertised.

Job vacancy trend for Remote Support Engineer in the UK

Remote Support Engineer
Contractor Daily Rate Trend

3-month moving average daily rate quoted in jobs citing Remote Support Engineer.

Daily rate trend for Remote Support Engineer in the UK

Remote Support Engineer
Daily Rate Histogram

Daily rate distribution for jobs citing Remote Support Engineer over the 6 months to 28 April 2024.

Daily rate histogram for Remote Support Engineer in the UK

Remote Support Engineer
Contractor Hourly Rate Trend

3-month moving average hourly rates quoted in jobs citing Remote Support Engineer.

Hourly rate trend for Remote Support Engineer in the UK

Remote Support Engineer
Top 7 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Remote Support Engineer within the UK over the 6 months to 28 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Work from Home +116 11 £170 -56.13% 2
England +111 11 £250 -23.08% 2
London +106 8 £250 -9.17%
UK excluding London +60 2 £282 +1.53% 1
North West - 1 £338 -
North of England - 1 £338 -
East of England - 1 £226 - 1

Remote Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities

For the 6 months to 28 April 2024, Remote Support Engineer contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads featuring Remote Support Engineer in the job title.

1 5 (29.41%) Microsoft
1 5 (29.41%) Active Directory
1 5 (29.41%) SQL
1 5 (29.41%) Windows
1 5 (29.41%) AWS
1 5 (29.41%) Social Skills
2 4 (23.53%) Customer Service
2 4 (23.53%) ITIL
3 3 (17.65%) Microsoft Excel
3 3 (17.65%) .NET
3 3 (17.65%) Service Management
4 2 (11.76%) Service Delivery
4 2 (11.76%) Firewall
4 2 (11.76%) SC Cleared
4 2 (11.76%) Security Cleared
4 2 (11.76%) VB
4 2 (11.76%) VBA
4 2 (11.76%) MS Visio
4 2 (11.76%) ActiveX
4 2 (11.76%) ASP.NET
4 2 (11.76%) Linux
4 2 (11.76%) VPN
4 2 (11.76%) SSL
4 2 (11.76%) OSPF
4 2 (11.76%) BGP
4 2 (11.76%) SystmOne
4 2 (11.76%) Problem-Solving
4 2 (11.76%) Kalman Filter
5 1 (5.88%) Remote Desktop
5 1 (5.88%) Palo Alto

Remote Support Engineer Skill Set
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (5.88%) JBoss
1 1 (5.88%) WebLogic
Applications
1 3 (17.65%) Microsoft Excel
2 2 (11.76%) MS Visio
Business Applications
1 2 (11.76%) SystmOne
Cloud Services
1 5 (29.41%) AWS
2 1 (5.88%) Adobe Creative Cloud
2 1 (5.88%) Amazon EC2
Communications & Networking
1 2 (11.76%) BGP
1 2 (11.76%) Firewall
1 2 (11.76%) OSPF
1 2 (11.76%) SSL
1 2 (11.76%) VPN
2 1 (5.88%) Cisco Nexus
2 1 (5.88%) DNS
2 1 (5.88%) EIGRP
2 1 (5.88%) IPsec
2 1 (5.88%) MPLS
2 1 (5.88%) Network Security
2 1 (5.88%) Remote Desktop
2 1 (5.88%) SD-WAN
2 1 (5.88%) tcpdump
2 1 (5.88%) Wi-Fi
2 1 (5.88%) Wireshark
Database & Business Intelligence
1 1 (5.88%) MySQL
1 1 (5.88%) Oracle Database
General
1 5 (29.41%) Social Skills
2 1 (5.88%) Analytical Skills
2 1 (5.88%) Dutch Language
2 1 (5.88%) Finance
2 1 (5.88%) Telecoms
Libraries, Frameworks & Software Standards
1 3 (17.65%) .NET
2 2 (11.76%) ActiveX
2 2 (11.76%) ASP.NET
3 1 (5.88%) LDAP
3 1 (5.88%) Spring
3 1 (5.88%) Spring Boot
Miscellaneous
1 1 (5.88%) Data Protection Act
1 1 (5.88%) Self-Motivation
Operating Systems
1 5 (29.41%) Windows
2 2 (11.76%) Linux
3 1 (5.88%) VMS
3 1 (5.88%) Windows Server
Processes & Methodologies
1 4 (23.53%) Customer Service
1 4 (23.53%) ITIL
2 3 (17.65%) Service Management
3 2 (11.76%) Kalman Filter
3 2 (11.76%) Problem-Solving
3 2 (11.76%) Service Delivery
4 1 (5.88%) Analytical Thinking
4 1 (5.88%) Analytics
4 1 (5.88%) Business Intelligence
4 1 (5.88%) Change Management
4 1 (5.88%) Critical Thinking
4 1 (5.88%) Data Analytics
4 1 (5.88%) Data Protection
4 1 (5.88%) Identity Management
4 1 (5.88%) User Acceptance Testing
4 1 (5.88%) Vulnerability Assessment
4 1 (5.88%) Vulnerability Remediation
4 1 (5.88%) Web Filtering
Programming Languages
1 5 (29.41%) SQL
2 2 (11.76%) VB
2 2 (11.76%) VBA
3 1 (5.88%) C#
3 1 (5.88%) F#
3 1 (5.88%) Java
3 1 (5.88%) Python
Qualifications
1 2 (11.76%) SC Cleared
1 2 (11.76%) Security Cleared
2 1 (5.88%) AWS Certification
2 1 (5.88%) AWS Certified Cloud Practitioner
2 1 (5.88%) CCNP
2 1 (5.88%) Cisco Certification
Quality Assurance & Compliance
1 1 (5.88%) QA
System Software
1 5 (29.41%) Active Directory
2 1 (5.88%) XenDesktop
Systems Management
1 1 (5.88%) FortiGate
1 1 (5.88%) Grafana
1 1 (5.88%) Jamf Pro
Vendors
1 5 (29.41%) Microsoft
2 1 (5.88%) Adobe
2 1 (5.88%) Avid
2 1 (5.88%) Ciena
2 1 (5.88%) Cisco
2 1 (5.88%) Citrix
2 1 (5.88%) Okta
2 1 (5.88%) Oracle
2 1 (5.88%) Palo Alto
2 1 (5.88%) Zscaler