Senior Technical Support Contracts
 
Demand Trend Daily Rate Trend Hourly Rate Trend Job Locations Related Skills

The first table below looks at the demand for the Senior Technical Support role in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited Senior Technical Support in their job title over the 3 months to 21 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles currently tracked.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
 3 months to
21 May 2013		 Same period 2012 Same period 2011
Senior Technical Support
Rank 535 565 574
Rank change year-on-year
+30 +9
Contract jobs requiring a Senior Technical Support 5 16 6
As % of all contract IT jobs located in the UK 0.011% 0.027% 0.010%
As % of the Job Titles category 0.011% 0.030% 0.011%
Number of daily rates quoted 2 5 0
Average daily rate £220 £345 -
Average daily rate % change year-on-year
-36.23% -
UK excluding London average daily rate £220 £288 -
% change year-on-year
-23.47% -
Number of hourly rates quoted 0 3 0
Average hourly rate - £21.86 -
UK excluding London average hourly rate - £21.86 -
All Job Titles
UK
Contract IT job ads with a match in the
Job Titles category		 43539 54119 55808
As % of all contract IT jobs located in the UK 92.22% 92.58% 92.77%
Number of daily rates quoted 24944 29835 30377
Average daily rate £400 £400 £425
Average daily rate % change year-on-year
- -5.88%
90% offered a daily rate of more than £240 £240 £250
10% offered a daily rate of more than £575 £575 £600
UK excluding London average daily rate £350 £350 £350
Number of hourly rates quoted 2174 2589 2882
Average hourly rate £18.50 £18.50 £20.00
Average hourly rate % change year-on-year
- -7.50%
90% offered a hourly rate of more than £11.00 £11.00 £11.00
10% offered a hourly rate of more than £41.50 £40.00 £41.28
UK excluding London average hourly rate £17.50 £18.00 £20.00
% change year-on-year
-2.77% -10.00%

Senior Technical Support
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing Senior Technical Support within the UK as a proportion of the total demand within the Job Titles category.

Senior Technical Support Jobs Demand Trend

Senior Technical Support
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Senior Technical Support within the UK.

Senior Technical Support Daily Rate Trend

Senior Technical Support
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Senior Technical Support within the UK.

Senior Technical Support Hourly Rate Trend

Senior Technical Support
Top 5 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Senior Technical Support within the UK over the 3 months to 21 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)		 Rank Change
on Same Period
Last Year		 Matching
Contract
IT Job Ads		 Average
Daily Rate
Last 3 Months		 Average Daily Rate
% Change
on Same Period
Last Year
England +33 4 £250 -27.53%
North West +16 3 £250 +90.83%
Manchester - 2 - -
London +11 1 - -
Cheshire - 1 £250 -

Senior Technical Support
Top 30 Related IT Skills

For the 6 months to 21 May 2013, IT contractor jobs within the UK that cited Senior Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Senior Technical Support in their job title.

1 6 (85.71%) Windows
2 3 (42.86%) Windows Server 2003
2 3 (42.86%) Windows Server 2008
2 3 (42.86%) Hyper-V
3 2 (28.57%) SCCM
3 2 (28.57%) Windows 7
3 2 (28.57%) SAN
3 2 (28.57%) Service Delivery
3 2 (28.57%) VMware
3 2 (28.57%) ITIL
3 2 (28.57%) Microsoft
3 2 (28.57%) Active Directory
3 2 (28.57%) Incident Management
4 1 (14.29%) Smartphone
4 1 (14.29%) Citrix
4 1 (14.29%) MS Office
4 1 (14.29%) Windows XP
4 1 (14.29%) DHCP
4 1 (14.29%) TCP/IP
4 1 (14.29%) VPN
4 1 (14.29%) DNS
4 1 (14.29%) Cisco
4 1 (14.29%) Microsoft App-V
4 1 (14.29%) AppSense
4 1 (14.29%) Mac OS X
4 1 (14.29%) iPad
4 1 (14.29%) Lumension
4 1 (14.29%) CloudStack
4 1 (14.29%) Mobile App
4 1 (14.29%) Polycom

Senior Technical Support
Top Related IT Skills by Category

For the 6 months to 21 May 2013, IT contractor jobs within the UK that cited Senior Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Senior Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (14.29%) CloudStack
Applications
1 1 (14.29%) MS Office
Communications & Networking
1 2 (28.57%) SAN
2 1 (14.29%) DHCP
2 1 (14.29%) TCP/IP
2 1 (14.29%) VPN
2 1 (14.29%) DNS
Miscellaneous
1 1 (14.29%) Smartphone
1 1 (14.29%) iPad
1 1 (14.29%) Mobile App
1 1 (14.29%) Video Conferencing
1 1 (14.29%) iPhone
Operating Systems
1 6 (85.71%) Windows
2 3 (42.86%) Windows Server 2003
2 3 (42.86%) Windows Server 2008
3 2 (28.57%) Windows 7
4 1 (14.29%) Windows XP
4 1 (14.29%) Mac OS X
4 1 (14.29%) Android
Processes & Methodologies
1 2 (28.57%) Service Delivery
1 2 (28.57%) ITIL
1 2 (28.57%) Incident Management
System Software
1 3 (42.86%) Hyper-V
2 2 (28.57%) Active Directory
3 1 (14.29%) Microsoft App-V
3 1 (14.29%) XenApp
3 1 (14.29%) XenServer
3 1 (14.29%) XenDesktop
Systems Management
1 2 (28.57%) SCCM
Vendors
1 2 (28.57%) VMware
1 2 (28.57%) Microsoft
2 1 (14.29%) Citrix
2 1 (14.29%) Cisco
2 1 (14.29%) AppSense
2 1 (14.29%) Lumension
2 1 (14.29%) Polycom
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Last Updated Tuesday 21 May 2013
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