The table below looks at the statistics for the Senior Technical Support role in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited Senior Technical Support in their job title over the 3 months to 28 April 2016 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
28 Apr 2016
Same period 2015 Same period 2014
Senior Technical Support
Rank 642 - 626
Rank change year-on-year
- 0
Contract jobs requiring a Senior Technical Support 2 0 4
As % of all contract IT jobs located in the UK 0.004% - 0.007%
As % of the Job Titles category 0.004% - 0.008%
Number of daily rates quoted 2 0 0
Average daily rate £388 - -
UK excluding London average daily rate £388 - -
Number of hourly rates quoted 0 0 1
Average hourly rate - - £11.92
UK excluding London average hourly rate - - £11.92

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
53023 52764 51440
As % of all contract IT jobs located in the UK 94.92% 94.73% 94.29%
Number of daily rates quoted 34537 31962 31273
Average daily rate £425 £400 £390
Average daily rate % change year-on-year
+6.25% +2.56%
90% offered a daily rate of more than £263 £240 £225
10% offered a daily rate of more than £600 £553 £550
UK excluding London average daily rate £390 £375 £350
% change year-on-year
+4.00% +7.14%
Number of hourly rates quoted 1533 2112 2096
Average hourly rate £17.50 £17.50 £17.50
90% offered a hourly rate of more than £11.00 £11.00 £11.00
10% offered a hourly rate of more than £44.90 £42.50 £42.50
UK excluding London average hourly rate £17.50 £16.70 £17.45
% change year-on-year
+4.79% -4.29%

Senior Technical Support
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing Senior Technical Support in the job title within the UK as a proportion of the total demand within the Job Titles category.

Senior Technical Support Jobs Demand Trend in the UK

Senior Technical Support
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Senior Technical Support within the UK.

Senior Technical Support Daily Rate Trend in the UK

Senior Technical Support
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Senior Technical Support within the UK.

Senior Technical Support Hourly Rate Trend in the UK

Senior Technical Support
Top 7 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Senior Technical Support within the UK over the 3 months to 28 April 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England - 2 £388 - 2
Northampton - 1 £400 -
Northamptonshire - 1 £400 -
Tyne and Wear - 1 £375 -
Newcastle upon Tyne - 1 £375 -
East Midlands - 1 £400 -
North East - 1 £375 -

Senior Technical Support
Top 30 Related IT Skills

For the 6 months to 28 April 2016, IT contractor jobs within the UK that cited Senior Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Senior Technical Support in their job title.

1 3 (50.00%) Microsoft
1 3 (50.00%) SQL Server
1 3 (50.00%) Windows
1 3 (50.00%) Relational Database
2 2 (33.33%) Public Cloud
2 2 (33.33%) Big Data
2 2 (33.33%) Analytics
2 2 (33.33%) Performance Tuning
2 2 (33.33%) Oracle
2 2 (33.33%) Data Migration
2 2 (33.33%) SC Cleared
2 2 (33.33%) Security Cleared
2 2 (33.33%) Use Case
2 2 (33.33%) Hadoop
2 2 (33.33%) Migration
2 2 (33.33%) Data Warehouse
2 2 (33.33%) SQL
2 2 (33.33%) Active Directory
2 2 (33.33%) Business Intelligence
3 1 (16.67%) Cisco
3 1 (16.67%) HP
3 1 (16.67%) Dell
3 1 (16.67%) Microsoft Certification
3 1 (16.67%) SAN
3 1 (16.67%) NHS
3 1 (16.67%) SAML
3 1 (16.67%) J2EE
3 1 (16.67%) MySQL
3 1 (16.67%) C
3 1 (16.67%) C++

Senior Technical Support
Top Related IT Skills by Category

For the 6 months to 28 April 2016, IT contractor jobs within the UK that cited Senior Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Senior Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (16.67%) IIS
1 1 (16.67%) JBoss
1 1 (16.67%) MS Exchange
1 1 (16.67%) Tomcat
1 1 (16.67%) WebSphere
1 1 (16.67%) WildFly
Applications
1 1 (16.67%) MS Excel
1 1 (16.67%) MS Office
Business Applications
1 1 (16.67%) Oracle EBS
Cloud Services
1 1 (16.67%) Azure Active Directory
1 1 (16.67%) Microsoft Azure
1 1 (16.67%) Office 365
Communications & Networking
1 1 (16.67%) DHCP
1 1 (16.67%) DNS
1 1 (16.67%) Firewall
1 1 (16.67%) Kerberos
1 1 (16.67%) LDAP
1 1 (16.67%) SAN
Database & Business Intelligence
1 3 (50.00%) Relational Database
1 3 (50.00%) SQL Server
2 2 (33.33%) Big Data
2 2 (33.33%) Data Warehouse
2 2 (33.33%) Hadoop
3 1 (16.67%) MySQL
Libraries, Frameworks & Software Standards
1 1 (16.67%) J2EE
1 1 (16.67%) SAML
Miscellaneous
1 2 (33.33%) Public Cloud
2 1 (16.67%) Analytical Skills
2 1 (16.67%) NHS
2 1 (16.67%) Replication
Operating Systems
1 3 (50.00%) Windows
2 1 (16.67%) Linux
2 1 (16.67%) Unix
2 1 (16.67%) Windows 7
2 1 (16.67%) Windows Server
2 1 (16.67%) Windows Server 2008
Processes & Methodologies
1 2 (33.33%) Analytics
1 2 (33.33%) Business Intelligence
1 2 (33.33%) Data Migration
1 2 (33.33%) Migration
1 2 (33.33%) Performance Tuning
1 2 (33.33%) Use Case
2 1 (16.67%) Disaster Recovery
2 1 (16.67%) Incident Management
2 1 (16.67%) Performance Testing
Programming Languages
1 2 (33.33%) SQL
2 1 (16.67%) C
2 1 (16.67%) C++
2 1 (16.67%) Java
2 1 (16.67%) PowerShell
Qualifications
1 2 (33.33%) SC Cleared
1 2 (33.33%) Security Cleared
2 1 (16.67%) MCSE
2 1 (16.67%) Microsoft Certification
System Software
1 2 (33.33%) Active Directory
Systems Management
1 1 (16.67%) Forefront Identity Manager
Vendors
1 3 (50.00%) Microsoft
2 2 (33.33%) Oracle
3 1 (16.67%) Cisco
3 1 (16.67%) Dell
3 1 (16.67%) HP
3 1 (16.67%) Nimble Storage
3 1 (16.67%) Palo Alto
3 1 (16.67%) VMware