Service Delivery Contracts in West Yorkshire
 
Demand Trend Daily Rate Trend Daily Rate Histogram Hourly Rate Trend Job Locations Related Skills

The first table below looks at the demand for Service Delivery skills in IT contracts advertised for the West Yorkshire region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Delivery over the 3 months to 23 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the West Yorkshire region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
 3 months to
23 May 2013		 Same period 2012 Same period 2011
Services Delivery
Rank 70 74 64
Rank change year-on-year
+4 -10
Contract jobs citing Service Delivery 23 20 13
As % of all contract IT jobs located in West Yorkshire 1.837% 1.266% 1.135%
As % of the Processes & Methodologies category 2.584% 1.750% 1.726%
Number of daily rates quoted 9 5 6
Average daily rate £230 £350 £338
Average daily rate % change year-on-year
-34.28% +3.70%
90% offered a daily rate of more than £110 £210 £193
10% offered a daily rate of more than £440 £371 £419
UK excluding London average daily rate £355 £338 £350
% change year-on-year
+5.18% -3.57%
Number of hourly rates quoted 0 0 1
Average hourly rate - - £11.75
UK excluding London average hourly rate £15.00 £17.50 £17.00
% change year-on-year
-14.28% +2.94%
All Processes & Methodologies
West Yorkshire
Contract IT job ads with a match in the
Processes & Methodologies category		 890 1143 753
As % of all contract IT jobs located in West Yorkshire 71.09% 72.34% 65.76%
Number of daily rates quoted 487 666 361
Average daily rate £325 £350 £350
Average daily rate % change year-on-year
-7.14% -
90% offered a daily rate of more than £225 £230 £225
10% offered a daily rate of more than £450 £457 £475
UK excluding London average daily rate £365 £365 £375
% change year-on-year
- -2.66%
Number of hourly rates quoted 25 24 30
Average hourly rate £23.50 £18.00 £17.50
Average hourly rate % change year-on-year
+30.55% +2.85%
90% offered a hourly rate of more than £11.35 £12.00 £7.00
10% offered a hourly rate of more than £38.00 £62.50 £25.00
UK excluding London average hourly rate £30.45 £25.00 £29.00
% change year-on-year
+21.78% -13.79%
Service Delivery
Yorkshire

Service Delivery
Jobs Demand Trend

This chart provides a 3-month moving total of IT contractor jobs citing Service Delivery across the West Yorkshire region as a proportion of the total demand within the Processes & Methodologies category.

West Yorkshire Service Delivery Jobs Demand Trend

Service Delivery
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Delivery across the West Yorkshire region.

West Yorkshire Service Delivery Daily Rate Trend

Service Delivery
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Delivery across the West Yorkshire region over the 3 months to 23 May 2013.

West Yorkshire Service Delivery Daily Rate Histogram

Service Delivery
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Delivery across the West Yorkshire region.

West Yorkshire Service Delivery Hourly Rate Trend

Service Delivery
Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Delivery within the West Yorkshire region over the 3 months to 23 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)		 Rank Change
on Same Period
Last Year		 Matching
Contract
IT Job Ads		 Average
Daily Rate
Last 3 Months		 Average Daily Rate
% Change
on Same Period
Last Year
Leeds -1 17 £238 -33.56%
Bradford -2 1 - -
Service Delivery
Yorkshire

Service Delivery
Top 30 Related IT Skills

For the 6 months to 23 May 2013, IT contractor jobs across the West Yorkshire region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery.

1 13 (27.08%) ITIL
2 12 (25.00%) Project Management
3 11 (22.92%) Service Management
4 9 (18.75%) UNIX
5 8 (16.67%) Oracle
6 7 (14.58%) Change Management
7 6 (12.50%) Finance
7 6 (12.50%) Stakeholder Management
7 6 (12.50%) Windows
7 6 (12.50%) SLA
8 5 (10.42%) Microsoft
8 5 (10.42%) ITIL Certification
8 5 (10.42%) PRINCE2
8 5 (10.42%) SQL
8 5 (10.42%) Enterprise Architecture
9 4 (8.333%) Management Information System
9 4 (8.333%) MS Office
9 4 (8.333%) E-Commerce
9 4 (8.333%) MCSE
9 4 (8.333%) Microsoft Certification
9 4 (8.333%) LAN
9 4 (8.333%) WAN
9 4 (8.333%) Windows 7
10 3 (6.250%) Problem Management
10 3 (6.250%) Windows Vista
10 3 (6.250%) Performance Management
10 3 (6.250%) Windows XP
10 3 (6.250%) SOA
10 3 (6.250%) Internet
10 3 (6.250%) MCSA

Service Delivery
Top Related IT Skills by Category

For the 6 months to 23 May 2013, IT contractor jobs across the West Yorkshire region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Development
1 2 (4.167%) .NET
1 2 (4.167%) WPF
2 1 (2.083%) J2EE
2 1 (2.083%) HTML
2 1 (2.083%) JSP
2 1 (2.083%) Servlets
2 1 (2.083%) Web Services
2 1 (2.083%) EDI
Application Platforms
1 1 (2.083%) MS Exchange
1 1 (2.083%) Blackberry Enterprise Server
Applications
1 4 (8.333%) MS Office
2 1 (2.083%) Spreadsheet
2 1 (2.083%) MS Project
Business Applications
1 2 (4.167%) Oracle EBS
1 2 (4.167%) Oracle EBS R12
1 2 (4.167%) Oracle BPM
Communications & Networking
1 4 (8.333%) LAN
1 4 (8.333%) WAN
2 3 (6.250%) Internet
3 1 (2.083%) Unified Communications
3 1 (2.083%) SSL
3 1 (2.083%) VoIP
3 1 (2.083%) TCP/IP
3 1 (2.083%) VPN
3 1 (2.083%) DNS
3 1 (2.083%) CTI
3 1 (2.083%) Firewall
Database & Business Intelligence
1 2 (4.167%) Oracle 8/8i
1 2 (4.167%) Data Warehouse
1 2 (4.167%) Oracle 10g
1 2 (4.167%) RDBMS
1 2 (4.167%) Oracle 11g
2 1 (2.083%) Oracle BI EE
2 1 (2.083%) SQL Server 2008
2 1 (2.083%) SQL Server
2 1 (2.083%) SQL Server 2005
Development Applications
1 2 (4.167%) NUnit
2 1 (2.083%) Oracle APEX
General
1 6 (12.50%) Finance
2 3 (6.250%) Telecoms
2 3 (6.250%) Retail
3 1 (2.083%) Multimedia
3 1 (2.083%) Banking
3 1 (2.083%) Local Government
3 1 (2.083%) Marketing
Job Titles
1 9 (18.75%) Service Manager
2 8 (16.67%) Project Manager
3 6 (12.50%) Transition Manager
4 5 (10.42%) Release Manager
5 4 (8.333%) Technical Support
6 3 (6.250%) Services Delivery Manager
6 3 (6.250%) Analyst
6 3 (6.250%) Delivery Manager
6 3 (6.250%) Technical Support Officer
7 2 (4.167%) IT Services Manager
7 2 (4.167%) Head of IT
7 2 (4.167%) Services Delivery Analyst
7 2 (4.167%) Oracle DBA
7 2 (4.167%) Infrastructure Architect
7 2 (4.167%) Architect
7 2 (4.167%) Service Analyst
7 2 (4.167%) Administrator
7 2 (4.167%) IT Manager
7 2 (4.167%) Programme Manager
7 2 (4.167%) DBA
Miscellaneous
1 4 (8.333%) Management Information System
2 2 (4.167%) Web 2.0
3 1 (2.083%) iPad
3 1 (2.083%) Fat Client
3 1 (2.083%) iPhone
3 1 (2.083%) Blackberry
3 1 (2.083%) NHS
3 1 (2.083%) Thin Client
3 1 (2.083%) Streaming Video
Operating Systems
1 9 (18.75%) UNIX
2 6 (12.50%) Windows
3 4 (8.333%) Windows 7
4 3 (6.250%) Windows Vista
4 3 (6.250%) Windows XP
4 3 (6.250%) Windows 2000
5 2 (4.167%) Windows 8
6 1 (2.083%) Apple iOS
6 1 (2.083%) Red Hat Enterprise Linux
6 1 (2.083%) Mac OS X
6 1 (2.083%) Windows Server 2003
6 1 (2.083%) AIX
6 1 (2.083%) Linux
Processes & Methodologies
1 13 (27.08%) ITIL
2 12 (25.00%) Project Management
3 11 (22.92%) Service Management
4 7 (14.58%) Change Management
5 6 (12.50%) Stakeholder Management
6 5 (10.42%) PRINCE2
6 5 (10.42%) Enterprise Architecture
7 4 (8.333%) E-Commerce
8 3 (6.250%) Problem Management
8 3 (6.250%) Performance Management
8 3 (6.250%) SOA
9 2 (4.167%) Migration
9 2 (4.167%) ITSM
9 2 (4.167%) Configuration Management
9 2 (4.167%) Business Intelligence
9 2 (4.167%) Matrix Management
9 2 (4.167%) Unit Testing
9 2 (4.167%) Continuous Improvement
10 1 (2.083%) Database Security
10 1 (2.083%) Process Improvement
Programming Languages
1 5 (10.42%) SQL
2 2 (4.167%) VB6
2 2 (4.167%) C#
2 2 (4.167%) VB
2 2 (4.167%) VB.NET
2 2 (4.167%) VBA
2 2 (4.167%) Shell Script
3 1 (2.083%) PowerShell
3 1 (2.083%) Java
3 1 (2.083%) JavaScript
3 1 (2.083%) PL/SQL
3 1 (2.083%) VBScript
Qualifications
1 5 (10.42%) ITIL Certification
2 4 (8.333%) MCSE
2 4 (8.333%) Microsoft Certification
3 3 (6.250%) MCSA
3 3 (6.250%) MCP
3 3 (6.250%) HNC
Quality Assurance & Compliance
1 6 (12.50%) SLA
2 2 (4.167%) QA
3 1 (2.083%) PCI DSS
3 1 (2.083%) Sarbanes-Oxley
System Software
1 2 (4.167%) Oracle RMAN
1 2 (4.167%) Oracle RAC
2 1 (2.083%) VMware Infrastructure
2 1 (2.083%) Active Directory
2 1 (2.083%) Microsoft App-V
2 1 (2.083%) Xen
Systems Management
1 2 (4.167%) Data Guard
2 1 (2.083%) SCCM
2 1 (2.083%) OpenView
2 1 (2.083%) OVSD
Vendors
1 8 (16.67%) Oracle
2 5 (10.42%) Microsoft
3 2 (4.167%) VMware
3 2 (4.167%) Citrix
3 2 (4.167%) HP
3 2 (4.167%) Intel
4 1 (2.083%) Nortel
4 1 (2.083%) Avaya
4 1 (2.083%) Juniper
4 1 (2.083%) Red Hat
4 1 (2.083%) Apple
4 1 (2.083%) Wyse
4 1 (2.083%) Perforce
Service Delivery Analyst
Leeds, Yorkshire
You are responsible for monitoring service performance against SLAs, and the full end to end management of all service incidents and cases raised on behalf of customers. You...
Hays Specialist Recruitment
Rate: £100.00 - £120.00 per day
Posted: 4 May 2013
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Last Updated Thursday 23 May 2013
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