The table below looks at the statistics for the 1st Line Support role in IT contracts advertised for the Yorkshire region. Included is a guide to the average contractor rates offered in IT contracts that have cited 1st Line Support in their job title over the 3 months to 27 May 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
27 May 2015
Same period 2014 Same period 2013
First Line Support
Rank 122 100 90
Rank change year-on-year
-22 -10
Contract jobs requiring a 1st Line Support 20 23 23
As % of all contract IT jobs located in Yorkshire 0.69% 0.91% 1.24%
As % of the Job Titles category 0.74% 0.97% 1.30%
Number of daily rates quoted 1 8 1
Average daily rate
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£70 £100 £110
Average daily rate % change year-on-year
-30.25% -9.09%
UK excluding London average daily rate £115 £100 £110
% change year-on-year
+15.00% -9.09%
Number of hourly rates quoted 12 13 8
Average hourly rate £10.50 £10.00 £11.50
Average hourly rate % change year-on-year
+5.00% -13.04%
90% offered a hourly rate of more than £9.00 £10.00 £9.55
10% offered a hourly rate of more than £11.99 £10.80 £13.70
UK excluding London average hourly rate £11.75 £11.00 £11.50
% change year-on-year
+6.81% -4.34%
1st Line Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Yorkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Yorkshire
Contract IT job ads with a match in the
Job Titles category
2694 2367 1763
As % of all contract IT jobs located in Yorkshire 92.67% 93.78% 94.84%
Number of daily rates quoted 1787 1511 912
Average daily rate £350 £350 £315
Average daily rate % change year-on-year
- +11.11%
90% offered a daily rate of more than £230 £210 £200
10% offered a daily rate of more than £485 £450 £450
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 98 121 105
Average hourly rate £13.60 £14.50 £12.88
Average hourly rate % change year-on-year
-6.24% +12.62%
90% offered a hourly rate of more than £9.60 £10.00 £10.00
10% offered a hourly rate of more than £40.00 £32.10 £34.00
UK excluding London average hourly rate £16.16 £16.50 £17.50
% change year-on-year
-2.06% -5.71%

1st Line Support
Jobs Demand Trend in Yorkshire

This chart provides a 3-month moving total of IT contractor jobs citing 1st Line Support in the job title across the Yorkshire region as a proportion of the total demand within the Job Titles category.

1st Line Support Jobs Demand Trend in Yorkshire

1st Line Support
Daily Rate Trend in Yorkshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 1st Line Support across the Yorkshire region.

1st Line Support Daily Rate Trend in Yorkshire

1st Line Support
Hourly Rate Trend in Yorkshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 1st Line Support across the Yorkshire region.

1st Line Support Hourly Rate Trend in Yorkshire

1st Line Support
Contract Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing 1st Line Support within the Yorkshire region over the 3 months to 27 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Yorkshire -7 12 £70 -30.25% 1
North Yorkshire -4 3 - - 1
South Yorkshire -14 2 - - 1
1st Line Support
England

1st Line Support
Top 30 Related IT Skills in Yorkshire

For the 6 months to 27 May 2015, IT contractor jobs across the Yorkshire region that cited 1st Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 1st Line Support in their job title.

1 27 (60.00%) Windows
2 21 (46.67%) Active Directory
3 20 (44.44%) Microsoft
4 19 (42.22%) Windows 7
5 16 (35.56%) MS Exchange
6 13 (28.89%) Windows XP
7 12 (26.67%) MS Office
8 11 (24.44%) ITIL
9 10 (22.22%) MS Excel
10 6 (13.33%) SLA
11 5 (11.11%) SQL Server
11 5 (11.11%) Citrix
11 5 (11.11%) NHS
12 4 (8.89%) LAN
12 4 (8.89%) WAN
12 4 (8.89%) Backup Exec
12 4 (8.89%) Windows Server 2008
13 3 (6.67%) Incident Management
13 3 (6.67%) Configuration Management
14 2 (4.44%) ITIL Certification
14 2 (4.44%) VPN
14 2 (4.44%) VMware
14 2 (4.44%) Change Management
14 2 (4.44%) Knowledge Management
14 2 (4.44%) Problem Management
14 2 (4.44%) User Acceptance Testing
14 2 (4.44%) VMware Infrastructure
14 2 (4.44%) iPhone
14 2 (4.44%) Root Cause Analysis
14 2 (4.44%) Service Desk Management

1st Line Support
Top Related IT Skills in Yorkshire by Category

For the 6 months to 27 May 2015, IT contractor jobs across the Yorkshire region that cited 1st Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 1st Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 16 (35.56%) MS Exchange
2 1 (2.22%) IIS
Applications
1 12 (26.67%) MS Office
2 10 (22.22%) MS Excel
3 1 (2.22%) MS PowerPoint
Communications & Networking
1 4 (8.89%) LAN
1 4 (8.89%) WAN
2 2 (4.44%) VPN
3 1 (2.22%) SSL
3 1 (2.22%) Internet
3 1 (2.22%) VLAN
3 1 (2.22%) ISDN
Database & Business Intelligence
1 5 (11.11%) SQL Server
General
1 1 (2.22%) Legal
1 1 (2.22%) Billing
1 1 (2.22%) Local Government
Libraries, Frameworks & Software Standards
1 1 (2.22%) XMPP
Miscellaneous
1 5 (11.11%) NHS
2 2 (4.44%) iPhone
3 1 (2.22%) Video Conferencing
Operating Systems
1 27 (60.00%) Windows
2 19 (42.22%) Windows 7
3 13 (28.89%) Windows XP
4 4 (8.89%) Windows Server 2008
5 1 (2.22%) Windows Server 2003
5 1 (2.22%) Windows Server 2012
Processes & Methodologies
1 11 (24.44%) ITIL
2 3 (6.67%) Configuration Management
2 3 (6.67%) Incident Management
3 2 (4.44%) Problem Management
3 2 (4.44%) User Acceptance Testing
3 2 (4.44%) Root Cause Analysis
3 2 (4.44%) Service Desk Management
3 2 (4.44%) Change Management
3 2 (4.44%) Knowledge Management
4 1 (2.22%) Kalman Filter
4 1 (2.22%) Service Management
4 1 (2.22%) Benchmarking
Qualifications
1 2 (4.44%) ITIL Certification
Quality Assurance & Compliance
1 6 (13.33%) SLA
2 1 (2.22%) QA
System Software
1 21 (46.67%) Active Directory
2 2 (4.44%) VMware Infrastructure
3 1 (2.22%) Hyper-V
3 1 (2.22%) ISA Server
Systems Management
1 4 (8.89%) Backup Exec
Vendors
1 20 (44.44%) Microsoft
2 5 (11.11%) Citrix
3 2 (4.44%) VMware
4 1 (2.22%) Polycom
4 1 (2.22%) Tandberg
4 1 (2.22%) Trustwave
4 1 (2.22%) Juniper
4 1 (2.22%) Nokia
4 1 (2.22%) Sophos
4 1 (2.22%) HP
4 1 (2.22%) Cisco
Leeds, Yorkshire
IDPP
Posted: 6 days ago