The first table below looks at the demand for the 1st Line Support role in IT contracts advertised for the Yorkshire region. Included is a guide to the average contractor rates offered in IT contracts that have cited 1st Line Support in their job title over the 3 months to 31 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Yorkshire region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
31 Jul 2014
Same period 2013 Same period 2012
First Line Support
Rank 101 102 113
Rank change year-on-year
+1 +11
Contract jobs requiring a 1st Line Support 17 19 15
As % of all contract IT jobs located in Yorkshire 0.73% 0.90% 0.58%
As % of the Job Titles category 0.78% 0.96% 0.62%
Number of daily rates quoted 5 4 3
Average daily rate
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£123 £139 £113
Average daily rate % change year-on-year
-11.71% +23.33%
90% offered a daily rate of more than £83 £113 £103
10% offered a daily rate of more than £139 £165 £121
UK excluding London average daily rate £103 £120 £110
% change year-on-year
-14.58% +9.09%
Number of hourly rates quoted 7 6 8
Average hourly rate £11.85 £10.50 £11.25
Average hourly rate % change year-on-year
+12.85% -6.66%
90% offered a hourly rate of more than £10.00 £9.27 £9.29
10% offered a hourly rate of more than £12.50 £11.00 £15.50
UK excluding London average hourly rate £11.50 £11.00 £11.88
% change year-on-year
+4.54% -7.40%
Job Titles Category
Yorkshire
Contract IT job ads with a match in the
Job Titles category
2189 1972 2433
As % of all contract IT jobs located in Yorkshire 93.39% 93.68% 94.67%
Number of daily rates quoted 1334 1051 1306
Average daily rate £340 £315 £315
Average daily rate % change year-on-year
+7.93% -
90% offered a daily rate of more than £200 £181 £200
10% offered a daily rate of more than £475 £450 £450
UK excluding London average daily rate £350 £350 £350
Number of hourly rates quoted 108 122 156
Average hourly rate £14.50 £21.50 £15.00
Average hourly rate % change year-on-year
-32.55% +43.33%
90% offered a hourly rate of more than £10.00 £10.13 £11.00
10% offered a hourly rate of more than £30.00 £45.00 £30.00
UK excluding London average hourly rate £16.50 £17.00 £18.50
% change year-on-year
-2.94% -8.10%
1st Line Support
England

1st Line Support
Jobs Demand Trend in Yorkshire

This chart provides a 3-month moving total of IT contractor jobs citing 1st Line Support in the job title across the Yorkshire region as a proportion of the total demand within the Job Titles category.

1st Line Support Jobs Demand Trend in Yorkshire

1st Line Support
Daily Rate Trend in Yorkshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 1st Line Support across the Yorkshire region.

1st Line Support Daily Rate Trend in Yorkshire

1st Line Support
Hourly Rate Trend in Yorkshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 1st Line Support across the Yorkshire region.

1st Line Support Hourly Rate Trend in Yorkshire

1st Line Support
Contract Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing 1st Line Support within the Yorkshire region over the 3 months to 31 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Yorkshire -5 7 £110 -2.22% 6
South Yorkshire +2 5 - - 1
North Yorkshire +1 5 £123 - 1
East Yorkshire - - - -
1st Line Support
England

1st Line Support
Top 30 Related IT Skills in Yorkshire

For the 6 months to 31 July 2014, IT contractor jobs across the Yorkshire region that cited 1st Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 1st Line Support in their job title.

1 40 (86.96%) Windows
2 30 (65.22%) Windows XP
3 28 (60.87%) Active Directory
4 21 (45.65%) MS Office
5 19 (41.30%) Microsoft
6 15 (32.61%) ITIL
7 11 (23.91%) MS Excel
7 11 (23.91%) Windows 7
8 10 (21.74%) HP
9 6 (13.04%) LAN
9 6 (13.04%) WAN
10 5 (10.87%) SLA
10 5 (10.87%) MS Exchange
10 5 (10.87%) Blackberry Enterprise Server
11 4 (8.70%) Service Management
11 4 (8.70%) Citrix
11 4 (8.70%) Microsoft Certification
11 4 (8.70%) Lotus
11 4 (8.70%) Remedy
11 4 (8.70%) Blackberry
11 4 (8.70%) Adobe
11 4 (8.70%) IBM Notes
12 3 (6.52%) Windows 2000
12 3 (6.52%) SAP
12 3 (6.52%) Windows Server 2003
12 3 (6.52%) iPad
12 3 (6.52%) iPhone
12 3 (6.52%) Windows Server 2008
12 3 (6.52%) Manufacturing
12 3 (6.52%) Handset

1st Line Support
Top Related IT Skills in Yorkshire by Category

For the 6 months to 31 July 2014, IT contractor jobs across the Yorkshire region that cited 1st Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 1st Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 5 (10.87%) MS Exchange
1 5 (10.87%) Blackberry Enterprise Server
2 4 (8.70%) IBM Notes
3 2 (4.35%) Exchange Server 2007
3 2 (4.35%) SharePoint
4 1 (2.17%) Lotus Domino
Applications
1 21 (45.65%) MS Office
2 11 (23.91%) MS Excel
3 1 (2.17%) MS PowerPoint
Business Applications
1 2 (4.35%) Remedy ITSM
Communications & Networking
1 6 (13.04%) LAN
1 6 (13.04%) WAN
General
1 3 (6.52%) Manufacturing
Miscellaneous
1 4 (8.70%) Blackberry
2 3 (6.52%) Handset
2 3 (6.52%) iPhone
2 3 (6.52%) iPad
3 2 (4.35%) NHS
Operating Systems
1 40 (86.96%) Windows
2 30 (65.22%) Windows XP
3 11 (23.91%) Windows 7
4 3 (6.52%) Windows 2000
4 3 (6.52%) Windows Server 2003
4 3 (6.52%) Windows Vista
4 3 (6.52%) Windows Server 2008
5 2 (4.35%) Windows 8
Processes & Methodologies
1 15 (32.61%) ITIL
2 4 (8.70%) Service Management
3 2 (4.35%) ITSM
3 2 (4.35%) Incident Management
3 2 (4.35%) ITIL V3
4 1 (2.17%) Root Cause Analysis
4 1 (2.17%) Problem Management
Qualifications
1 4 (8.70%) Microsoft Certification
2 2 (4.35%) MCP
3 1 (2.17%) ITIL Certification
Quality Assurance & Compliance
1 5 (10.87%) SLA
System Software
1 28 (60.87%) Active Directory
Vendors
1 19 (41.30%) Microsoft
2 10 (21.74%) HP
3 4 (8.70%) Adobe
3 4 (8.70%) Citrix
3 4 (8.70%) Lotus
3 4 (8.70%) Remedy
4 3 (6.52%) SAP
5 2 (4.35%) Dell
6 1 (2.17%) Twitter
York, North Yorkshire
Randstad Technologies
Rate: £120 - £125 per day
Posted: 6 days ago