The statistics below represent IT contracts advertised across the Yorkshire region that had 1st Line Support featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 25 June 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
25 Jun 2016
Same period 2015 Same period 2014
First Line Support
Rank 130 126 104
Rank change year-on-year
-4 -22
Contract jobs requiring a 1st Line Support 15 23 24
As % of all contract IT jobs located in Yorkshire 0.54% 0.78% 1.00%
As % of the Job Titles category 0.56% 0.82% 1.05%
Number of daily rates quoted 4 0 9
Median daily rate £115 - £100
90% offered a daily rate of more than £90 - £93
10% offered a daily rate of more than £156 - £118
UK excluding London median daily rate £115 £120 £100
% change year-on-year
-4.16% +20.00%
Number of hourly rates quoted 7 16 10
Median hourly rate £10.20 £9.75 £10.00
Median hourly rate % change year-on-year
+4.61% -2.50%
UK excluding London median hourly rate £11.38 £12.00 £11.25
% change year-on-year
-5.20% +6.66%
1st Line Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Yorkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Yorkshire
Contract IT job ads with a match in the
Job Titles category
2660 2805 2285
As % of all contract IT jobs located in Yorkshire 96.06% 95.12% 95.41%
Number of daily rates quoted 1825 1880 1440
Median daily rate £400 £350 £339
Median daily rate % change year-on-year
+14.28% +3.32%
90% offered a daily rate of more than £275 £250 £200
10% offered a daily rate of more than £550 £480 £453
UK excluding London median daily rate £399 £370 £350
% change year-on-year
+7.83% +5.71%
Number of hourly rates quoted 61 111 118
Median hourly rate £15.32 £12.50 £14.50
Median hourly rate % change year-on-year
+22.56% -13.79%
90% offered a hourly rate of more than £10.20 £9.00 £10.00
10% offered a hourly rate of more than £32.50 £40.00 £31.50
UK excluding London median hourly rate £17.45 £16.14 £16.50
% change year-on-year
+8.11% -2.18%

1st Line Support
Jobs Demand Trend in Yorkshire

The demand trend of IT contracts across the Yorkshire region that featured 1st Line Support in the job title.

1st Line Support Jobs Demand Trend in Yorkshire

1st Line Support
Daily Rate Trend in Yorkshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 1st Line Support across the Yorkshire region.

1st Line Support Daily Rate Trend in Yorkshire

1st Line Support
Hourly Rate Trend in Yorkshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 1st Line Support across the Yorkshire region.

1st Line Support Hourly Rate Trend in Yorkshire

1st Line Support
Hourly Rate Histogram in Yorkshire

This chart provides a histogram of hourly rates quoted in contract IT jobs citing 1st Line Support across the Yorkshire region over the 3 months to 25 June 2016.

1st Line Support Hourly Rate Histogram in Yorkshire

1st Line Support
Contract Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 1st Line Support within the Yorkshire region over the 3 months to 25 June 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Yorkshire -4 10 £126 - 1
East Yorkshire - 2 - - 2
North Yorkshire +1 1 £90 - 1
South Yorkshire -2 1 - - 1
1st Line Support
England

1st Line Support Skill Set
Top 30 Related IT Skills in Yorkshire

For the 6 months to 25 June 2016, 1st Line Support contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Yorkshire region featuring 1st Line Support in the job title.

1 25 (62.50%) Windows
2 22 (55.00%) Active Directory
3 11 (27.50%) Microsoft
4 10 (25.00%) ITIL
5 9 (22.50%) Incident Management
6 8 (20.00%) MS Office
6 8 (20.00%) MS Excel
6 8 (20.00%) Internet
7 7 (17.50%) Windows 7
8 5 (12.50%) SLA
8 5 (12.50%) Windows XP
8 5 (12.50%) MS Exchange
8 5 (12.50%) HTML
9 4 (10.00%) Blackberry
10 3 (7.50%) Windows 10
10 3 (7.50%) Windows 8
11 2 (5.00%) ITSM
11 2 (5.00%) DameWare
11 2 (5.00%) VMware
11 2 (5.00%) MCITP
11 2 (5.00%) Statistics
11 2 (5.00%) Symantec
11 2 (5.00%) Citrix
11 2 (5.00%) Microsoft Certification
11 2 (5.00%) Oracle
11 2 (5.00%) SQL Server
11 2 (5.00%) MCP
11 2 (5.00%) MCSE
11 2 (5.00%) MCSA
11 2 (5.00%) TCP/IP

1st Line Support Skill Set
Top Related IT Skills in Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (12.50%) MS Exchange
2 2 (5.00%) SharePoint
Applications
1 8 (20.00%) MS Excel
1 8 (20.00%) MS Office
Cloud Services
1 2 (5.00%) Office 365
Communications & Networking
1 8 (20.00%) Internet
2 2 (5.00%) TCP/IP
2 2 (5.00%) VPN
3 1 (2.50%) Firewall
3 1 (2.50%) Intranet
3 1 (2.50%) IP Telephony
3 1 (2.50%) VLAN
3 1 (2.50%) Wireless
Database & Business Intelligence
1 2 (5.00%) Oracle Database
1 2 (5.00%) SQL Server
General
1 1 (2.50%) Finance
1 1 (2.50%) Telecoms
Libraries, Frameworks & Software Standards
1 5 (12.50%) HTML
Miscellaneous
1 4 (10.00%) Blackberry
2 2 (5.00%) Statistics
3 1 (2.50%) Client/Server
3 1 (2.50%) Data Centre
3 1 (2.50%) VLE
Operating Systems
1 25 (62.50%) Windows
2 7 (17.50%) Windows 7
3 5 (12.50%) Windows XP
4 3 (7.50%) Windows 10
4 3 (7.50%) Windows 8
5 2 (5.00%) Android
5 2 (5.00%) Windows 2000 Server
5 2 (5.00%) Windows Server
5 2 (5.00%) Windows Server 2008
6 1 (2.50%) Apple iOS
6 1 (2.50%) Windows NT
6 1 (2.50%) Windows Server 2003
6 1 (2.50%) Windows Vista
Processes & Methodologies
1 10 (25.00%) ITIL
2 9 (22.50%) Incident Management
3 2 (5.00%) ITSM
3 2 (5.00%) Kalman Filter
3 2 (5.00%) Root Cause Analysis
3 2 (5.00%) Trend Analysis
4 1 (2.50%) Data Centre Operations
4 1 (2.50%) Email Filtering
4 1 (2.50%) Performance Monitoring
4 1 (2.50%) Problem Management
4 1 (2.50%) Service Delivery
4 1 (2.50%) Service Desk Management
4 1 (2.50%) Service Management
Programming Languages
1 1 (2.50%) C
Qualifications
1 2 (5.00%) MCITP
1 2 (5.00%) MCP
1 2 (5.00%) MCSA
1 2 (5.00%) MCSE
1 2 (5.00%) Microsoft Certification
2 1 (2.50%) SC Cleared
2 1 (2.50%) Security Cleared
Quality Assurance & Compliance
1 5 (12.50%) SLA
System Software
1 22 (55.00%) Active Directory
2 2 (5.00%) VMware Infrastructure
3 1 (2.50%) Hyper-V
3 1 (2.50%) Virtual Servers
3 1 (2.50%) VMware Server
3 1 (2.50%) VMware Workstation
Systems Management
1 2 (5.00%) DameWare
2 1 (2.50%) Backup Exec
2 1 (2.50%) McAfee ePO
2 1 (2.50%) Unicenter
Vendors
1 11 (27.50%) Microsoft
2 2 (5.00%) Citrix
2 2 (5.00%) Oracle
2 2 (5.00%) Symantec
2 2 (5.00%) VMware
3 1 (2.50%) Apple
3 1 (2.50%) CA
3 1 (2.50%) Intel Security
3 1 (2.50%) Peregrine
3 1 (2.50%) Remedy
3 1 (2.50%) ServiceNow
3 1 (2.50%) Spiceworks
3 1 (2.50%) Veritas