The table below looks at the statistics for the 1st Line Support role in IT contracts advertised for the Yorkshire region. Included is a guide to the average contractor rates offered in IT contracts that have cited 1st Line Support in their job title over the 3 months to 21 October 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
21 Oct 2014
Same period 2013 Same period 2012
First Line Support
Rank 94 103 108
Rank change year-on-year
+9 +5
Contract jobs requiring a 1st Line Support 31 17 19
As % of all contract IT jobs located in Yorkshire 1.23% 0.77% 0.74%
As % of the Job Titles category 1.34% 0.82% 0.77%
Number of daily rates quoted 3 3 2
Average daily rate
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of your Daily Rate
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£123 £108 £118
Average daily rate % change year-on-year
+13.95% -8.51%
UK excluding London average daily rate £115 £90 £112
% change year-on-year
+27.77% -19.64%
Number of hourly rates quoted 25 9 13
Average hourly rate £11.00 £11.00 £11.00
90% offered a hourly rate of more than £8.85 £9.80 £9.15
10% offered a hourly rate of more than £13.10 £12.53 £15.00
UK excluding London average hourly rate £11.50 £11.50 £11.50
1st Line Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Yorkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Yorkshire
Contract IT job ads with a match in the
Job Titles category
2311 2070 2459
As % of all contract IT jobs located in Yorkshire 91.74% 93.41% 95.31%
Number of daily rates quoted 1381 1150 1237
Average daily rate £340 £325 £328
Average daily rate % change year-on-year
+4.61% -0.76%
90% offered a daily rate of more than £220 £200 £208
10% offered a daily rate of more than £500 £450 £450
UK excluding London average daily rate £363 £350 £350
% change year-on-year
+3.57% -
Number of hourly rates quoted 137 122 130
Average hourly rate £12.50 £15.00 £15.50
Average hourly rate % change year-on-year
-16.66% -3.22%
90% offered a hourly rate of more than £9.50 £10.10 £10.32
10% offered a hourly rate of more than £30.00 £35.00 £26.80
UK excluding London average hourly rate £16.50 £16.50 £17.50
% change year-on-year
- -5.71%

1st Line Support
Jobs Demand Trend in Yorkshire

This chart provides a 3-month moving total of IT contractor jobs citing 1st Line Support in the job title across the Yorkshire region as a proportion of the total demand within the Job Titles category.

1st Line Support Jobs Demand Trend in Yorkshire

1st Line Support
Daily Rate Trend in Yorkshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 1st Line Support across the Yorkshire region.

1st Line Support Daily Rate Trend in Yorkshire

1st Line Support
Hourly Rate Trend in Yorkshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 1st Line Support across the Yorkshire region.

1st Line Support Hourly Rate Trend in Yorkshire

1st Line Support
Hourly Rate Histogram in Yorkshire

This chart provides a histogram of hourly rates quoted in contract IT jobs citing 1st Line Support across the Yorkshire region over the 3 months to 21 October 2014.

1st Line Support Hourly Rate Histogram in Yorkshire

1st Line Support
Contract Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing 1st Line Support within the Yorkshire region over the 3 months to 21 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Yorkshire +2 18 - - 6
South Yorkshire +1 4 £105 -12.50% 2
North Yorkshire +5 3 £123 - 2
1st Line Support
England

1st Line Support
Top 30 Related IT Skills in Yorkshire

For the 6 months to 21 October 2014, IT contractor jobs across the Yorkshire region that cited 1st Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 1st Line Support in their job title.

1 37 (75.51%) Windows
2 25 (51.02%) Active Directory
3 19 (38.78%) MS Office
4 15 (30.61%) Windows XP
5 14 (28.57%) ITIL
6 13 (26.53%) MS Excel
7 11 (22.45%) Microsoft
8 9 (18.37%) Windows 7
9 7 (14.29%) SLA
10 6 (12.24%) MS Exchange
10 6 (12.24%) LAN
10 6 (12.24%) WAN
11 5 (10.20%) Windows Server 2008
11 5 (10.20%) Windows Server 2003
12 4 (8.16%) Windows 2000
12 4 (8.16%) Windows Vista
13 3 (6.12%) Network Monitoring
13 3 (6.12%) Incident Management
13 3 (6.12%) SharePoint
13 3 (6.12%) HP
13 3 (6.12%) Citrix
13 3 (6.12%) Microsoft Certification
13 3 (6.12%) NHS
13 3 (6.12%) Kalman Filter
14 2 (4.08%) Blackberry
14 2 (4.08%) Blackberry Enterprise Server
14 2 (4.08%) Retail
14 2 (4.08%) Windows 8
15 1 (2.04%) ITIL Foundation Certificate
15 1 (2.04%) Continuous Improvement

1st Line Support
Top Related IT Skills in Yorkshire by Category

For the 6 months to 21 October 2014, IT contractor jobs across the Yorkshire region that cited 1st Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 1st Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 6 (12.24%) MS Exchange
2 3 (6.12%) SharePoint
3 2 (4.08%) Blackberry Enterprise Server
4 1 (2.04%) IBM Notes
4 1 (2.04%) Lotus Domino
Applications
1 19 (38.78%) MS Office
2 13 (26.53%) MS Excel
3 1 (2.04%) MS PowerPoint
Business Applications
1 1 (2.04%) Remedy ITSM
Communications & Networking
1 6 (12.24%) LAN
1 6 (12.24%) WAN
2 1 (2.04%) VPN
2 1 (2.04%) Intranet
2 1 (2.04%) Internet
Database & Business Intelligence
1 1 (2.04%) SQL Server
General
1 2 (4.08%) Retail
Miscellaneous
1 3 (6.12%) NHS
2 2 (4.08%) Blackberry
3 1 (2.04%) Fat Client
3 1 (2.04%) iPhone
3 1 (2.04%) Thin Client
Operating Systems
1 37 (75.51%) Windows
2 15 (30.61%) Windows XP
3 9 (18.37%) Windows 7
4 5 (10.20%) Windows Server 2003
4 5 (10.20%) Windows Server 2008
5 4 (8.16%) Windows Vista
5 4 (8.16%) Windows 2000
6 2 (4.08%) Windows 8
7 1 (2.04%) Android
Processes & Methodologies
1 14 (28.57%) ITIL
2 3 (6.12%) Incident Management
2 3 (6.12%) Network Monitoring
2 3 (6.12%) Kalman Filter
3 1 (2.04%) Data Protection
3 1 (2.04%) ITIL V3
3 1 (2.04%) Continuous Improvement
3 1 (2.04%) Service Management
3 1 (2.04%) Service Delivery
3 1 (2.04%) ITSM
Qualifications
1 3 (6.12%) Microsoft Certification
2 1 (2.04%) ITIL Foundation Certificate
2 1 (2.04%) MCP
Quality Assurance & Compliance
1 7 (14.29%) SLA
System Software
1 25 (51.02%) Active Directory
Systems Management
1 1 (2.04%) WSUS
Vendors
1 11 (22.45%) Microsoft
2 3 (6.12%) HP
2 3 (6.12%) Citrix
3 1 (2.04%) Lotus
3 1 (2.04%) Apple
3 1 (2.04%) Remedy
3 1 (2.04%) VMware
3 1 (2.04%) Mitel
Bradford, West Yorkshire
Spring Technology
Rate: £8.00 - £11.00 per hour
Posted: 4 days ago
East Riding of Yorkshire
Computer Futures
Rate: competitive
Posted: 5 days ago
South Yorkshire
Hays IT - Uk Posting account
Rate: £10.00 - £14.00 per hour
Posted: 10 days ago
Kingston Upon Hull
Interquest - Korus Group - Brighton
Rate: £10 - £17 per hour
Posted: 10 days ago
Leeds
Interquest - Korus Group - Brighton
Rate: £10 - £15 per hour
Posted: 27 days ago