The first table below looks at the demand for the 1st Line Support role in IT contracts advertised for the Yorkshire region. Included is a guide to the average contractor rates offered in IT contracts that have cited 1st Line Support in their job title over the 3 months to 16 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Yorkshire region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
16 Apr 2014
Same period 2013 Same period 2012
First Line Support
Rank 101 74 105
Rank change year-on-year
-27 +31
Contract jobs requiring a 1st Line Support 28 39 14
As % of all contract IT jobs located in Yorkshire 1.07% 1.85% 0.55%
As % of the Job Titles category 1.14% 1.96% 0.59%
Number of daily rates quoted 7 8 2
Average daily rate £100 £110 £123
Average daily rate % change year-on-year
-9.09% -10.20%
90% offered a daily rate of more than £83 £100 £101
10% offered a daily rate of more than £107 £127 £145
UK excluding London average daily rate £100 £104 £100
% change year-on-year
-3.61% +3.75%
Number of hourly rates quoted 15 13 7
Average hourly rate £10.00 £11.00 £10.00
Average hourly rate % change year-on-year
-9.09% +10.00%
UK excluding London average hourly rate £11.00 £11.50 £11.00
% change year-on-year
-4.34% +4.54%
Job Titles Category
Yorkshire
Contract IT job ads with a match in the
Job Titles category
2454 1987 2380
As % of all contract IT jobs located in Yorkshire 93.45% 94.26% 94.33%
Number of daily rates quoted 1537 1000 1209
Average daily rate £330 £325 £325
Average daily rate % change year-on-year
+1.53% -
90% offered a daily rate of more than £206 £180 £200
10% offered a daily rate of more than £450 £433 £450
UK excluding London average daily rate £350 £345 £350
% change year-on-year
+1.44% -1.42%
Number of hourly rates quoted 119 140 104
Average hourly rate £15.00 £13.00 £13.50
Average hourly rate % change year-on-year
+15.38% -3.70%
90% offered a hourly rate of more than £10.00 £9.52 £10.00
10% offered a hourly rate of more than £35.00 £34.00 £26.50
UK excluding London average hourly rate £17.00 £17.50 £19.00
% change year-on-year
-2.85% -7.89%
1st Line Support
England

1st Line Support
Jobs Demand Trend in Yorkshire

This chart provides a 3-month moving total of IT contractor jobs citing 1st Line Support in the job title across the Yorkshire region as a proportion of the total demand within the Job Titles category.

1st Line Support Jobs Demand Trend in Yorkshire

1st Line Support
Daily Rate Trend in Yorkshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 1st Line Support across the Yorkshire region.

1st Line Support Daily Rate Trend in Yorkshire

1st Line Support
Hourly Rate Trend in Yorkshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 1st Line Support across the Yorkshire region.

1st Line Support Hourly Rate Trend in Yorkshire

1st Line Support
Contract Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing 1st Line Support within the Yorkshire region over the 3 months to 16 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Find
Job
Vacancies
West Yorkshire -37 9 £100 -9.09% 8
North Yorkshire -8 6 £100 - 3
1st Line Support
England

1st Line Support
Top 30 Related IT Skills in Yorkshire

For the 6 months to 16 April 2014, IT contractor jobs across the Yorkshire region that cited 1st Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 1st Line Support in their job title.

1 32 (68.09%) Windows
2 24 (51.06%) Windows XP
3 23 (48.94%) Active Directory
4 19 (40.43%) Microsoft
5 18 (38.30%) MS Office
6 14 (29.79%) Windows 7
7 11 (23.40%) ITIL
7 11 (23.40%) HP
8 7 (14.89%) MS Excel
9 6 (12.77%) LAN
9 6 (12.77%) WAN
10 5 (10.64%) MS Exchange
10 5 (10.64%) SAP
11 4 (8.51%) Adobe
11 4 (8.51%) NHS
11 4 (8.51%) Remedy
11 4 (8.51%) Blackberry Enterprise Server
11 4 (8.51%) iPhone
11 4 (8.51%) iPad
12 3 (6.38%) Blackberry
12 3 (6.38%) Service Management
12 3 (6.38%) Manufacturing
12 3 (6.38%) Handset
12 3 (6.38%) Exchange Server 2007
12 3 (6.38%) Lotus
12 3 (6.38%) IBM Notes
13 2 (4.26%) EDI
13 2 (4.26%) TCP/IP
13 2 (4.26%) VPN
13 2 (4.26%) SAP SD

1st Line Support
Top Related IT Skills in Yorkshire by Category

For the 6 months to 16 April 2014, IT contractor jobs across the Yorkshire region that cited 1st Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 1st Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 5 (10.64%) MS Exchange
2 4 (8.51%) Blackberry Enterprise Server
3 3 (6.38%) Exchange Server 2007
3 3 (6.38%) IBM Notes
4 1 (2.13%) Exchange Server 2003
Applications
1 18 (38.30%) MS Office
2 7 (14.89%) MS Excel
Business Applications
1 2 (4.26%) SAP SD
2 1 (2.13%) Remedy ITSM
Communications & Networking
1 6 (12.77%) LAN
1 6 (12.77%) WAN
2 2 (4.26%) TCP/IP
2 2 (4.26%) VPN
3 1 (2.13%) Firewall
3 1 (2.13%) Wi-Fi
3 1 (2.13%) Wireless
3 1 (2.13%) SAN
3 1 (2.13%) Internet
3 1 (2.13%) DNS
3 1 (2.13%) POP3
3 1 (2.13%) DHCP
General
1 3 (6.38%) Manufacturing
2 1 (2.13%) Telecoms
Libraries, Frameworks & Software Standards
1 2 (4.26%) EDI
Miscellaneous
1 4 (8.51%) NHS
1 4 (8.51%) iPhone
1 4 (8.51%) iPad
2 3 (6.38%) Blackberry
2 3 (6.38%) Handset
3 2 (4.26%) FMCG
Operating Systems
1 32 (68.09%) Windows
2 24 (51.06%) Windows XP
3 14 (29.79%) Windows 7
4 2 (4.26%) Windows Server 2003
4 2 (4.26%) Windows Server 2008
5 1 (2.13%) Windows 8
Processes & Methodologies
1 11 (23.40%) ITIL
2 3 (6.38%) Service Management
3 2 (4.26%) User Acceptance Testing
3 2 (4.26%) Incident Management
4 1 (2.13%) ITIL V3
4 1 (2.13%) Root Cause Analysis
4 1 (2.13%) ITSM
4 1 (2.13%) Identity Management
4 1 (2.13%) Problem Management
Qualifications
1 1 (2.13%) Microsoft Certification
1 1 (2.13%) ITIL Certification
1 1 (2.13%) MCP
Quality Assurance & Compliance
1 2 (4.26%) SLA
System Software
1 23 (48.94%) Active Directory
2 1 (2.13%) VMware ESX
Vendors
1 19 (40.43%) Microsoft
2 11 (23.40%) HP
3 5 (10.64%) SAP
4 4 (8.51%) Adobe
4 4 (8.51%) Remedy
5 3 (6.38%) Lotus
6 2 (4.26%) Cisco
6 2 (4.26%) IBM
6 2 (4.26%) Dell
7 1 (2.13%) Twitter
7 1 (2.13%) VMware
7 1 (2.13%) LANDesk
7 1 (2.13%) Citrix
7 1 (2.13%) Apple
7 1 (2.13%) McAfee
Harrogate, North Yorkshire
HAYS INFORMATION TECHNOLOGY
Rate: £10.00 per hour
Posted: Yesterday
York, North Yorkshire
Senitor Associates
Rate: £10 - £15 per hour
Posted: 6 days ago
East Riding of Yorkshire
Quantica Technology - London
Rate: £100 - £110 per day
Posted: 8 days ago
York
Interquest - IQ ERP
Rate: £market rates - neg on exp
Posted: 8 days ago
Leeds
Austin Fraser Limited
Rate: £90 - £110 per day
Posted: 12 days ago