The statistics below represent IT jobs advertised across the Bristol region that had 2nd Line Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 31 August 2016 with a comparison to same period over 2 years.

3 months to
31 Aug 2016
Same period 2015 Same period 2014
Second Line Support
Rank 101 132 101
Rank change year-on-year
+31 -31
Permanent jobs requiring a 2nd Line Support 24 9 19
As % of all permanent IT jobs located in Bristol 1.41% 0.48% 1.07%
As % of the Job Titles category 1.45% 0.49% 1.10%
Number of salaries quoted 20 9 17
Median salary £27,500 £19,500 £25,000
Median salary % change year-on-year
+41.02% -22.00%
UK excluding London median salary £25,500 £25,000 £24,500
% change year-on-year
+2.00% +2.04%
2nd Line Support
South West

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Bristol region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Bristol
Permanent IT job ads with a match in the
Job Titles category
1654 1840 1733
As % of all permanent IT jobs located in Bristol 96.90% 97.35% 97.52%
Number of salaries quoted 1433 1586 1374
Median salary £42,500 £40,000 £37,500
Median salary % change year-on-year
+6.25% +6.66%
90% offered a salary of more than £27,500 £25,000 £24,500
10% offered a salary of more than £60,000 £60,000 £65,000
UK excluding London median salary £41,543 £40,000 £40,000
% change year-on-year
+3.85% -

2nd Line Support
Jobs Demand Trend in Bristol

The demand trend of job ads across the Bristol region that featured 2nd Line Support in the job title.

2nd Line Support Jobs Demand Trend in Bristol

2nd Line Support
Salary Trend in Bristol

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Bristol region.

2nd Line Support Salary Trend in Bristol

2nd Line Support Skill Set
Top 30 Related IT Skills in Bristol

For the 6 months to 31 August 2016, 2nd Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Bristol region featuring 2nd Line Support in the job title.

1 21 (60.00%) Active Directory
2 18 (51.43%) Windows
3 17 (48.57%) ITIL
4 14 (40.00%) SLA
5 13 (37.14%) Microsoft
6 12 (34.29%) SQL
7 10 (28.57%) Windows 7
8 9 (25.71%) Windows Server
8 9 (25.71%) SQL Server
9 8 (22.86%) Incident Management
10 7 (20.00%) VMware
10 7 (20.00%) MS Exchange
11 6 (17.14%) MS Office
11 6 (17.14%) Oracle
11 6 (17.14%) Problem Management
11 6 (17.14%) Windows Server 2008
11 6 (17.14%) Windows Server 2012
12 5 (14.29%) SQL Server Reporting Services
12 5 (14.29%) .NET Framework
12 5 (14.29%) Service Management
12 5 (14.29%) Web Services
12 5 (14.29%) .NET
12 5 (14.29%) MS Excel
13 4 (11.43%) VoIP
13 4 (11.43%) TCP/IP
13 4 (11.43%) Client/Server
13 4 (11.43%) RDBMS
13 4 (11.43%) Java
13 4 (11.43%) VB
13 4 (11.43%) Sybase

2nd Line Support Skill Set
Top Related IT Skills in Bristol by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (20.00%) MS Exchange
2 4 (11.43%) OpenROAD
2 4 (11.43%) WebLogic
2 4 (11.43%) WebSphere
3 2 (5.71%) Exchange Server 2010
4 1 (2.86%) Blackberry Enterprise Server
4 1 (2.86%) Exchange Server 2007
4 1 (2.86%) Exchange Server 2013
4 1 (2.86%) SharePoint
Applications
1 6 (17.14%) MS Office
2 5 (14.29%) MS Excel
Cloud Services
1 1 (2.86%) Office 365
Communications & Networking
1 4 (11.43%) Intranet
1 4 (11.43%) Remote Desktop
1 4 (11.43%) TCP/IP
1 4 (11.43%) VoIP
1 4 (11.43%) Wi-Fi
2 3 (8.57%) VPN
3 2 (5.71%) 3G
3 2 (5.71%) ADSL
3 2 (5.71%) LAN
3 2 (5.71%) WAN
4 1 (2.86%) DHCP
4 1 (2.86%) DNS
4 1 (2.86%) Firewall
Database & Business Intelligence
1 9 (25.71%) SQL Server
2 5 (14.29%) SQL Server Reporting Services
3 4 (11.43%) RDBMS
3 4 (11.43%) Relational Database
General
1 4 (11.43%) Back Office
1 4 (11.43%) Banking
2 3 (8.57%) Finance
3 1 (2.86%) Advertising
3 1 (2.86%) Music Industry
Libraries, Frameworks & Software Standards
1 5 (14.29%) .NET
1 5 (14.29%) .NET Framework
1 5 (14.29%) Web Services
2 3 (8.57%) ASP.NET
3 2 (5.71%) WebCenter
Miscellaneous
1 4 (11.43%) Client/Server
1 4 (11.43%) Driving Licence
2 3 (8.57%) Analytical Skills
3 2 (5.71%) Management Information System
3 2 (5.71%) User Experience
4 1 (2.86%) Blackberry
4 1 (2.86%) Virtual Team
Operating Systems
1 18 (51.43%) Windows
2 10 (28.57%) Windows 7
3 9 (25.71%) Windows Server
4 6 (17.14%) Windows Server 2008
4 6 (17.14%) Windows Server 2012
5 4 (11.43%) Unix
5 4 (11.43%) Windows Server 2003
6 3 (8.57%) Apple iOS
6 3 (8.57%) Mac OS X
7 2 (5.71%) Linux
7 2 (5.71%) Windows 10
7 2 (5.71%) Windows 8
Processes & Methodologies
1 17 (48.57%) ITIL
2 8 (22.86%) Incident Management
3 6 (17.14%) Problem Management
4 5 (14.29%) Service Management
5 4 (11.43%) ITSM
6 3 (8.57%) Information Security
7 2 (5.71%) Configuration Management
7 2 (5.71%) Continuous Improvement
7 2 (5.71%) Mentoring
7 2 (5.71%) Root Cause Analysis
7 2 (5.71%) Service Delivery
8 1 (2.86%) Document Management
8 1 (2.86%) Migration
8 1 (2.86%) Patch Management
Programming Languages
1 12 (34.29%) SQL
2 4 (11.43%) Java
2 4 (11.43%) VB
3 1 (2.86%) PowerShell
Qualifications
1 4 (11.43%) Microsoft Certification
2 2 (5.71%) ITIL Certification
3 1 (2.86%) MCITP
3 1 (2.86%) MCSA
3 1 (2.86%) MCSE
Quality Assurance & Compliance
1 14 (40.00%) SLA
2 1 (2.86%) ISO 9001
2 1 (2.86%) ISO/IEC 27001
System Software
1 21 (60.00%) Active Directory
2 4 (11.43%) VMware Infrastructure
3 3 (8.57%) Virtual Desktop
4 2 (5.71%) Hyper-V
4 2 (5.71%) XenApp
5 1 (2.86%) Terminal Services
Systems Management
1 1 (2.86%) Backup Exec
1 1 (2.86%) WSUS
Vendors
1 13 (37.14%) Microsoft
2 7 (20.00%) VMware
3 6 (17.14%) Oracle
4 4 (11.43%) CA
4 4 (11.43%) FrontRange
4 4 (11.43%) Sybase
5 3 (8.57%) Adobe
5 3 (8.57%) Apple
5 3 (8.57%) Citrix
5 3 (8.57%) Mitel
6 1 (2.86%) Red Hat
6 1 (2.86%) SolarWinds
Bristol, Avon
Senitor Associates
Salary: £20000 per annum
Posted: 15 hours ago