The statistics below represent IT jobs advertised across the Bristol region that had 2nd Line Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 1 July 2016 with a comparison to same period over 2 years.

3 months to
1 Jul 2016
Same period 2015 Same period 2014
Second Line Support
Rank 94 129 127
Rank change year-on-year
+35 -2
Permanent jobs requiring a 2nd Line Support 19 11 11
As % of all permanent IT jobs located in Bristol 1.23% 0.56% 0.56%
As % of the Job Titles category 1.26% 0.57% 0.57%
Number of salaries quoted 18 9 11
Median salary £25,000 £22,500 £26,000
Median salary % change year-on-year
+11.11% -13.46%
90% offered a salary of more than £22,500 £18,900 £20,000
10% offered a salary of more than £27,500 £26,800 £29,000
UK excluding London median salary £25,500 £25,000 £25,000
% change year-on-year
+2.00% -
2nd Line Support
South West

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Bristol region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Bristol
Permanent IT job ads with a match in the
Job Titles category
1506 1917 1930
As % of all permanent IT jobs located in Bristol 97.10% 97.86% 98.42%
Number of salaries quoted 1312 1653 1520
Median salary £41,000 £40,000 £40,000
Median salary % change year-on-year
+2.50% -
90% offered a salary of more than £25,000 £25,000 £23,500
10% offered a salary of more than £55,000 £57,500 £64,750
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

2nd Line Support
Jobs Demand Trend in Bristol

The demand trend of job ads across the Bristol region that featured 2nd Line Support in the job title.

2nd Line Support Jobs Demand Trend in Bristol

2nd Line Support
Salary Trend in Bristol

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Bristol region.

2nd Line Support Salary Trend in Bristol

2nd Line Support Skill Set
Top 30 Related IT Skills in Bristol

For the 6 months to 1 July 2016, 2nd Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Bristol region featuring 2nd Line Support in the job title.

1 27 (72.97%) Windows
2 25 (67.57%) Active Directory
3 18 (48.65%) Microsoft
4 17 (45.95%) ITIL
5 14 (37.84%) Windows 7
6 11 (29.73%) MS Excel
7 10 (27.03%) MS Office
7 10 (27.03%) SLA
7 10 (27.03%) Windows Server 2012
8 9 (24.32%) MS Exchange
9 8 (21.62%) DNS
9 8 (21.62%) SQL
9 8 (21.62%) Incident Management
9 8 (21.62%) Windows 10
9 8 (21.62%) Windows Server
10 7 (18.92%) Microsoft Certification
11 6 (16.22%) Oracle
11 6 (16.22%) MCTS
11 6 (16.22%) Problem Management
11 6 (16.22%) VMware
12 5 (13.51%) Office 365
12 5 (13.51%) Network+ Certification
12 5 (13.51%) Service Management
12 5 (13.51%) SQL Server
12 5 (13.51%) MCSE
12 5 (13.51%) MCSA
12 5 (13.51%) A+ Certification
13 4 (10.81%) LAN
13 4 (10.81%) MCP
13 4 (10.81%) Wi-Fi

2nd Line Support Skill Set
Top Related IT Skills in Bristol by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 9 (24.32%) MS Exchange
2 3 (8.11%) OpenROAD
2 3 (8.11%) WebLogic
2 3 (8.11%) WebSphere
3 2 (5.41%) Exchange Server 2010
4 1 (2.70%) SharePoint
Applications
1 11 (29.73%) MS Excel
2 10 (27.03%) MS Office
Cloud Services
1 5 (13.51%) Office 365
Communications & Networking
1 8 (21.62%) DNS
2 4 (10.81%) LAN
2 4 (10.81%) Wi-Fi
3 3 (8.11%) DHCP
3 3 (8.11%) Intranet
3 3 (8.11%) Remote Desktop
3 3 (8.11%) TCP/IP
3 3 (8.11%) VoIP
3 3 (8.11%) VPN
3 3 (8.11%) WAN
4 2 (5.41%) 3G
4 2 (5.41%) ADSL
5 1 (2.70%) Firewall
Database & Business Intelligence
1 5 (13.51%) SQL Server
2 3 (8.11%) RDBMS
2 3 (8.11%) Relational Database
3 2 (5.41%) SQL Server Reporting Services
General
1 3 (8.11%) Back Office
1 3 (8.11%) Banking
1 3 (8.11%) Finance
2 2 (5.41%) Advertising
3 1 (2.70%) Music Industry
Libraries, Frameworks & Software Standards
1 3 (8.11%) WebCenter
2 2 (5.41%) .NET
2 2 (5.41%) .NET Framework
2 2 (5.41%) Web Services
3 1 (2.70%) ASP.NET
Miscellaneous
1 3 (8.11%) Client/Server
2 2 (5.41%) Blackberry
2 2 (5.41%) Driving Licence
2 2 (5.41%) Management Information System
3 1 (2.70%) Analytical Skills
3 1 (2.70%) Enterprise Software
3 1 (2.70%) User Experience
3 1 (2.70%) Virtual Team
Operating Systems
1 27 (72.97%) Windows
2 14 (37.84%) Windows 7
3 10 (27.03%) Windows Server 2012
4 8 (21.62%) Windows 10
4 8 (21.62%) Windows Server
5 4 (10.81%) Windows 8
5 4 (10.81%) Windows Server 2008
6 3 (8.11%) Apple iOS
6 3 (8.11%) Linux
6 3 (8.11%) Mac OS X
6 3 (8.11%) Unix
6 3 (8.11%) Windows Server 2003
7 1 (2.70%) CentOS
7 1 (2.70%) Windows XP
Processes & Methodologies
1 17 (45.95%) ITIL
2 8 (21.62%) Incident Management
3 6 (16.22%) Problem Management
4 5 (13.51%) Service Management
5 3 (8.11%) ITSM
5 3 (8.11%) Root Cause Analysis
5 3 (8.11%) Service Delivery
6 2 (5.41%) Continuous Improvement
6 2 (5.41%) Information Security
7 1 (2.70%) Configuration Management
7 1 (2.70%) Document Management
7 1 (2.70%) Mentoring
7 1 (2.70%) Patch Management
7 1 (2.70%) Time Management
7 1 (2.70%) Virtual Environments
Programming Languages
1 8 (21.62%) SQL
2 3 (8.11%) Java
2 3 (8.11%) VB
3 2 (5.41%) PowerShell
4 1 (2.70%) Perl
4 1 (2.70%) Python
Qualifications
1 7 (18.92%) Microsoft Certification
2 6 (16.22%) MCTS
3 5 (13.51%) A+ Certification
3 5 (13.51%) MCSA
3 5 (13.51%) MCSE
3 5 (13.51%) Network+ Certification
4 4 (10.81%) MCP
5 3 (8.11%) SC Cleared
5 3 (8.11%) Security Cleared
6 2 (5.41%) ITIL Certification
7 1 (2.70%) MCDST
Quality Assurance & Compliance
1 10 (27.03%) SLA
2 1 (2.70%) ISO 9001
2 1 (2.70%) ISO/IEC 27001
System Software
1 25 (67.57%) Active Directory
2 4 (10.81%) VMware Infrastructure
3 2 (5.41%) Virtual Desktop
3 2 (5.41%) XenApp
4 1 (2.70%) Hyper-V
4 1 (2.70%) ISA Server
Systems Management
1 1 (2.70%) Backup Exec
1 1 (2.70%) MOM
1 1 (2.70%) Systems Management Server (SMS)
Vendors
1 18 (48.65%) Microsoft
2 6 (16.22%) Oracle
2 6 (16.22%) VMware
3 3 (8.11%) Adobe
3 3 (8.11%) Apple
3 3 (8.11%) CA
3 3 (8.11%) Citrix
3 3 (8.11%) FrontRange
3 3 (8.11%) Sybase
4 1 (2.70%) Cisco
4 1 (2.70%) Dell
4 1 (2.70%) HP
4 1 (2.70%) IBM
4 1 (2.70%) Intel Security
4 1 (2.70%) Red Hat
4 1 (2.70%) Veritas
Bristol, Avon
Redrock Consulting Ltd
Salary: £20000 - £27000 per annum + Flexi-Time & Benefits
Posted: 3 hours ago
Bristol, Avon
Sanderson
Salary: £20000 - £25000 per annum + Benefits
Posted: 9 hours ago
Bristol, Somerset
Roc Search Limited
Posted: 21 hours ago
Bristol, Avon
Senitor Associates
Salary: £25000 per annum
Posted: 4 days ago