The statistics below represent IT jobs advertised across the Bristol region that had 2nd Line Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 27 February 2017 with a comparison to same period over 2 years.

3 months to
27 Feb 2017
Same period 2016 Same period 2015
Second Line Support
South West / Bristol
Rank 118 118 110
Rank change year-on-year
0 -8
Permanent jobs requiring a 2nd Line Support 14 15 17
As % of all permanent IT jobs located in Bristol 0.78% 0.85% 0.89%
As % of the Job Titles category 0.80% 0.87% 0.92%
Number of salaries quoted 12 14 16
Median salary £25,000 £27,000 £24,000
Median salary % change year-on-year
-7.40% +12.50%
90% offered a salary of more than £22,500 £21,750 £19,750
10% offered a salary of more than £28,750 £28,000 £25,750
UK excluding London median salary £25,000 £25,500 £25,000
% change year-on-year
-1.96% +2.00%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Bristol region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Bristol
Permanent IT job ads with a match in the
Job Titles category
1749 1721 1857
As % of all permanent IT jobs located in Bristol 96.90% 97.07% 97.74%
Number of salaries quoted 1427 1514 1536
Median salary £45,000 £40,000 £38,500
Median salary % change year-on-year
+12.50% +3.89%
90% offered a salary of more than £25,000 £25,000 £24,000
10% offered a salary of more than £65,000 £57,500 £60,000
UK excluding London median salary £42,000 £42,000 £40,000
% change year-on-year
- +5.00%

2nd Line Support
Jobs Demand Trend in Bristol

The demand trend of job ads across the Bristol region that featured 2nd Line Support in the job title.

2nd Line Support Jobs Demand Trend in Bristol

2nd Line Support
Salary Trend in Bristol

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Bristol region.

2nd Line Support Salary Trend in Bristol

2nd Line Support Skill Set
Top 30 Related IT Skills in Bristol

For the 6 months to 27 February 2017, 2nd Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Bristol region featuring 2nd Line Support in the job title.

1 15 (65.22%) ITIL
1 15 (65.22%) Windows
2 11 (47.83%) VMware
3 10 (43.48%) Microsoft
3 10 (43.48%) Active Directory
4 9 (39.13%) MS Excel
5 8 (34.78%) Windows Server
6 7 (30.43%) Analytical Skills
6 7 (30.43%) Hyper-V
6 7 (30.43%) TCP/IP
6 7 (30.43%) Cisco
7 6 (26.09%) MS Office
7 6 (26.09%) HP
7 6 (26.09%) Citrix
7 6 (26.09%) Microsoft Certification
7 6 (26.09%) SLA
7 6 (26.09%) XenApp
8 5 (21.74%) Windows Server 2008
8 5 (21.74%) Windows Server 2012
8 5 (21.74%) Service Delivery
9 4 (17.39%) Service Management
9 4 (17.39%) MCSA
9 4 (17.39%) Windows XP
9 4 (17.39%) MS Exchange
9 4 (17.39%) Office 365
9 4 (17.39%) SCCM
10 3 (13.04%) Windows 7
10 3 (13.04%) VMware Infrastructure
10 3 (13.04%) Change Control
10 3 (13.04%) LAN

2nd Line Support Skill Set
Top Related IT Skills in Bristol by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (17.39%) MS Exchange
2 2 (8.70%) Exchange Server 2003
3 1 (4.35%) Exchange Server 2007
3 1 (4.35%) SAS
3 1 (4.35%) SharePoint
3 1 (4.35%) Skype for Business
Applications
1 9 (39.13%) MS Excel
2 6 (26.09%) MS Office
Cloud Services
1 4 (17.39%) Office 365
2 2 (8.70%) Mimecast
Communications & Networking
1 7 (30.43%) TCP/IP
2 3 (13.04%) DHCP
2 3 (13.04%) LAN
2 3 (13.04%) WAN
3 2 (8.70%) DNS
3 2 (8.70%) VPN
4 1 (4.35%) Firewall
4 1 (4.35%) Internet
4 1 (4.35%) iSCSI
4 1 (4.35%) Remote Desktop
4 1 (4.35%) SAN
Database & Business Intelligence
1 2 (8.70%) Relational Database
General
1 3 (13.04%) Finance
2 1 (4.35%) Front Office
Miscellaneous
1 7 (30.43%) Analytical Skills
2 2 (8.70%) Client/Server
2 2 (8.70%) Driving Licence
3 1 (4.35%) Device Driver
3 1 (4.35%) iPad
Operating Systems
1 15 (65.22%) Windows
2 8 (34.78%) Windows Server
3 5 (21.74%) Windows Server 2008
3 5 (21.74%) Windows Server 2012
4 4 (17.39%) Windows XP
5 3 (13.04%) Windows 7
6 2 (8.70%) Windows 8
6 2 (8.70%) Windows Server 2003
6 2 (8.70%) Windows Vista
Processes & Methodologies
1 15 (65.22%) ITIL
2 5 (21.74%) Service Delivery
3 4 (17.39%) Service Management
4 3 (13.04%) Change Control
5 1 (4.35%) Business Transformation
5 1 (4.35%) Customer Requirements
5 1 (4.35%) Data Protection
5 1 (4.35%) ITIL V3
5 1 (4.35%) Mentoring
5 1 (4.35%) Workflow
5 1 (4.35%) Workflow Management
Programming Languages
1 1 (4.35%) C#
1 1 (4.35%) C++
1 1 (4.35%) SQL
Qualifications
1 6 (26.09%) Microsoft Certification
2 4 (17.39%) MCSA
3 3 (13.04%) MCP
4 2 (8.70%) MCSE
5 1 (4.35%) Degree
5 1 (4.35%) ITIL Certification
Quality Assurance & Compliance
1 6 (26.09%) SLA
System Software
1 10 (43.48%) Active Directory
2 7 (30.43%) Hyper-V
3 6 (26.09%) XenApp
4 3 (13.04%) VMware Infrastructure
5 2 (8.70%) Terminal Server
6 1 (4.35%) Virtual Desktop
Systems Management
1 4 (17.39%) SCCM
2 2 (8.70%) Systems Management Server (SMS)
3 1 (4.35%) Failover Clustering
3 1 (4.35%) Microsoft Data Protection Manager
Vendors
1 11 (47.83%) VMware
2 10 (43.48%) Microsoft
3 7 (30.43%) Cisco
4 6 (26.09%) Citrix
4 6 (26.09%) HP
5 2 (8.70%) Apple
6 1 (4.35%) NetApp
Bristol, Avon
Sanderson
Salary: £20000 - £22000 per annum + Benefits
Posted: 1 hour ago
Bristol, Avon
Latcom Ltd
Salary: From £25,000 to £28,000 per annum + Benefits
Posted: 6 days ago