The statistics below represent IT jobs advertised across the Bristol region that had 2nd Line Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 10 December 2016 with a comparison to same period over 2 years.

3 months to
10 Dec 2016
Same period 2015 Same period 2014
Second Line Support
Rank 104 127 111
Rank change year-on-year
+23 -16
Permanent jobs requiring a 2nd Line Support 13 4 20
As % of all permanent IT jobs located in Bristol 0.84% 0.21% 0.99%
As % of the Job Titles category 0.86% 0.22% 1.03%
Number of salaries quoted 13 4 18
Median salary £25,000 £25,000 £22,500
Median salary % change year-on-year
- +11.11%
90% offered a salary of more than £22,800 £21,150 £19,200
10% offered a salary of more than £29,500 £28,850 £26,300
UK excluding London median salary £25,000 £25,000 £25,000
2nd Line Support
South West

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Bristol region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Bristol
Permanent IT job ads with a match in the
Job Titles category
1505 1813 1949
As % of all permanent IT jobs located in Bristol 97.03% 96.69% 96.58%
Number of salaries quoted 1247 1588 1598
Median salary £45,000 £42,500 £37,500
Median salary % change year-on-year
+5.88% +13.33%
90% offered a salary of more than £26,500 £26,500 £23,000
10% offered a salary of more than £70,000 £60,000 £60,000
UK excluding London median salary £41,500 £41,000 £40,000
% change year-on-year
+1.21% +2.50%

2nd Line Support
Jobs Demand Trend in Bristol

The demand trend of job ads across the Bristol region that featured 2nd Line Support in the job title.

2nd Line Support Jobs Demand Trend in Bristol

2nd Line Support
Salary Trend in Bristol

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Bristol region.

2nd Line Support Salary Trend in Bristol

2nd Line Support Skill Set
Top 30 Related IT Skills in Bristol

For the 6 months to 10 December 2016, 2nd Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Bristol region featuring 2nd Line Support in the job title.

1 21 (60.00%) ITIL
2 17 (48.57%) Active Directory
3 16 (45.71%) Microsoft
3 16 (45.71%) Windows
4 14 (40.00%) SLA
5 13 (37.14%) VMware
6 10 (28.57%) Windows Server
7 9 (25.71%) MS Exchange
7 9 (25.71%) SQL
7 9 (25.71%) SQL Server
8 8 (22.86%) MS Office
9 7 (20.00%) Microsoft Certification
9 7 (20.00%) MS Excel
9 7 (20.00%) VMware Infrastructure
9 7 (20.00%) Hyper-V
9 7 (20.00%) Windows Server 2012
10 6 (17.14%) Analytical Skills
10 6 (17.14%) Windows 7
11 5 (14.29%) Citrix
11 5 (14.29%) Windows Server 2003
11 5 (14.29%) Web Services
11 5 (14.29%) .NET
11 5 (14.29%) Driving Licence
11 5 (14.29%) .NET Framework
11 5 (14.29%) SQL Server Reporting Services
12 4 (11.43%) Virtual Desktop
12 4 (11.43%) Windows 8
12 4 (11.43%) XenApp
12 4 (11.43%) MCP
12 4 (11.43%) LAN

2nd Line Support Skill Set
Top Related IT Skills in Bristol by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 9 (25.71%) MS Exchange
2 2 (5.71%) Exchange Server 2003
2 2 (5.71%) Exchange Server 2007
2 2 (5.71%) OpenROAD
2 2 (5.71%) WebLogic
2 2 (5.71%) WebSphere
3 1 (2.86%) Blackberry Enterprise Server
3 1 (2.86%) Exchange Server 2013
3 1 (2.86%) SharePoint
Applications
1 8 (22.86%) MS Office
2 7 (20.00%) MS Excel
Cloud Services
1 2 (5.71%) Mimecast
2 1 (2.86%) Office 365
Communications & Networking
1 4 (11.43%) LAN
1 4 (11.43%) WAN
2 3 (8.57%) Firewall
2 3 (8.57%) VPN
3 2 (5.71%) 3G
3 2 (5.71%) ADSL
3 2 (5.71%) Intranet
3 2 (5.71%) TCP/IP
3 2 (5.71%) VoIP
3 2 (5.71%) Wi-Fi
4 1 (2.86%) Remote Desktop
Database & Business Intelligence
1 9 (25.71%) SQL Server
2 5 (14.29%) SQL Server Reporting Services
3 2 (5.71%) RDBMS
3 2 (5.71%) Relational Database
General
1 2 (5.71%) Back Office
1 2 (5.71%) Banking
2 1 (2.86%) Finance
Libraries, Frameworks & Software Standards
1 5 (14.29%) .NET
1 5 (14.29%) .NET Framework
1 5 (14.29%) Web Services
2 3 (8.57%) ASP.NET
Miscellaneous
1 6 (17.14%) Analytical Skills
2 5 (14.29%) Driving Licence
3 2 (5.71%) Client/Server
4 1 (2.86%) Blackberry
4 1 (2.86%) User Experience
4 1 (2.86%) Virtual Team
Operating Systems
1 16 (45.71%) Windows
2 10 (28.57%) Windows Server
3 7 (20.00%) Windows Server 2012
4 6 (17.14%) Windows 7
5 5 (14.29%) Windows Server 2003
6 4 (11.43%) Windows 8
7 3 (8.57%) Windows Server 2008
8 2 (5.71%) Unix
8 2 (5.71%) Windows 10
8 2 (5.71%) Windows Vista
8 2 (5.71%) Windows XP
Processes & Methodologies
1 21 (60.00%) ITIL
2 2 (5.71%) Incident Management
2 2 (5.71%) Information Security
2 2 (5.71%) ITSM
2 2 (5.71%) Service Delivery
2 2 (5.71%) Service Management
2 2 (5.71%) Virtual Environments
3 1 (2.86%) Configuration Management
3 1 (2.86%) Document Management
3 1 (2.86%) ITIL V3
3 1 (2.86%) Mentoring
3 1 (2.86%) Migration
3 1 (2.86%) Problem Management
3 1 (2.86%) Workflow
3 1 (2.86%) Workflow Management
Programming Languages
1 9 (25.71%) SQL
2 2 (5.71%) Java
2 2 (5.71%) VB
3 1 (2.86%) C#
3 1 (2.86%) C++
Qualifications
1 7 (20.00%) Microsoft Certification
2 4 (11.43%) MCP
3 3 (8.57%) MCSA
4 2 (5.71%) Degree
4 2 (5.71%) MCSE
5 1 (2.86%) ITIL Certification
5 1 (2.86%) MCITP
Quality Assurance & Compliance
1 14 (40.00%) SLA
2 1 (2.86%) ISO 9001
2 1 (2.86%) ISO/IEC 27001
System Software
1 17 (48.57%) Active Directory
2 7 (20.00%) Hyper-V
2 7 (20.00%) VMware Infrastructure
3 4 (11.43%) Virtual Desktop
3 4 (11.43%) XenApp
4 1 (2.86%) Terminal Services
Systems Management
1 1 (2.86%) Backup Exec
1 1 (2.86%) SCCM
1 1 (2.86%) WSUS
Vendors
1 16 (45.71%) Microsoft
2 13 (37.14%) VMware
3 5 (14.29%) Citrix
4 3 (8.57%) Cisco
4 3 (8.57%) HP
4 3 (8.57%) Mitel
5 2 (5.71%) CA
5 2 (5.71%) HEAT Software
5 2 (5.71%) Oracle
5 2 (5.71%) Sybase
6 1 (2.86%) Red Hat
6 1 (2.86%) SolarWinds
Bristol, Avon
ZenTech Talent
Salary: £25000 - £28000 per annum + Excellent Benefits
Posted: 2 days ago
Bristol, Avon
ZenTech Talent
Salary: £25000 - £28000 per annum + Excellent Benefits
Posted: 2 days ago