The first table below looks at the demand for the 2nd Line Support role in IT jobs advertised for the Bristol region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support in their job title over the 3 months to 1 August 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Bristol region.

Location
3 months to
1 Aug 2014
Same period 2013 Same period 2012
Second Line Support
Rank 103 110 111
Rank change year-on-year
+7 +1
Permanent jobs requiring a 2nd Line Support 20 9 8
As % of all permanent IT jobs located in Bristol 1.10% 0.56% 0.51%
As % of the Job Titles category 1.16% 0.59% 0.54%
Number of salaries quoted 20 9 8
Average salary £25,250 £26,500 £23,000
Average salary % change year-on-year
-4.71% +15.21%
90% offered a salary of more than £22,700 £23,300 £20,000
10% offered a salary of more than £29,000 £33,500 £26,450
UK excluding London average salary £24,500 £25,000 £25,000
% change year-on-year
-2.00% -
Job Titles Category
Bristol
Permanent IT job ads with a match in the
Job Titles category
1731 1520 1493
As % of all permanent IT jobs located in Bristol 95.58% 94.76% 95.28%
Number of salaries quoted 1384 1345 1300
Average salary £37,500 £36,000 £36,000
Average salary % change year-on-year
+4.16% -
90% offered a salary of more than £24,000 £24,000 £25,000
10% offered a salary of more than £57,500 £50,000 £50,000
UK excluding London average salary £40,000 £38,500 £38,500
% change year-on-year
+3.89% -
2nd Line Support
South West

2nd Line Support
Jobs Demand Trend in Bristol

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support in the job title across the Bristol region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in Bristol

2nd Line Support
Salary Trend in Bristol

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Bristol region.

2nd Line Support Salary Trend in Bristol

2nd Line Support
Top 30 Related IT Skills in Bristol

For the 6 months to 1 August 2014, IT jobs across the Bristol region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title.

1 18 (78.26%) Windows
2 17 (73.91%) Active Directory
3 10 (43.48%) MS Exchange
4 9 (39.13%) Microsoft
5 8 (34.78%) DNS
5 8 (34.78%) Exchange Server 2010
6 7 (30.43%) Windows 7
7 6 (26.09%) MS Excel
8 5 (21.74%) DHCP
8 5 (21.74%) TCP/IP
8 5 (21.74%) Cisco
9 4 (17.39%) Windows Server 2008
9 4 (17.39%) SC Cleared
9 4 (17.39%) Security Cleared
9 4 (17.39%) Mac OS X
9 4 (17.39%) Firewall
9 4 (17.39%) Backup Exec
9 4 (17.39%) VMware
9 4 (17.39%) PDA
10 3 (13.04%) WatchGuard
10 3 (13.04%) SCCM
10 3 (13.04%) iSCSI
10 3 (13.04%) Video Conferencing
10 3 (13.04%) Asset Management
10 3 (13.04%) Service Delivery
10 3 (13.04%) Windows Server 2003
10 3 (13.04%) ARCserve
10 3 (13.04%) Juniper
10 3 (13.04%) SAN
10 3 (13.04%) EMC

2nd Line Support
Top Related IT Skills in Bristol by Category

For the 6 months to 1 August 2014, IT jobs across the Bristol region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 10 (43.48%) MS Exchange
2 8 (34.78%) Exchange Server 2010
3 3 (13.04%) SharePoint
4 2 (8.70%) Blackberry Enterprise Server
5 1 (4.35%) Exchange Server 2007
Applications
1 6 (26.09%) MS Excel
2 2 (8.70%) MS Office
Cloud Services
1 2 (8.70%) Google Apps
Communications & Networking
1 8 (34.78%) DNS
2 5 (21.74%) DHCP
2 5 (21.74%) TCP/IP
3 4 (17.39%) Firewall
4 3 (13.04%) iSCSI
4 3 (13.04%) SAN
4 3 (13.04%) VoIP
4 3 (13.04%) NAS
4 3 (13.04%) Fibre Channel
5 1 (4.35%) LAN
5 1 (4.35%) WAN
5 1 (4.35%) VPN
General
1 1 (4.35%) Spanish Language
1 1 (4.35%) Back Office
Libraries, Frameworks & Software Standards
1 3 (13.04%) Software Packaging
Miscellaneous
1 4 (17.39%) PDA
2 3 (13.04%) Video Conferencing
3 2 (8.70%) Blackberry
Operating Systems
1 18 (78.26%) Windows
2 7 (30.43%) Windows 7
3 4 (17.39%) Windows Server 2008
3 4 (17.39%) Mac OS X
4 3 (13.04%) Windows Server 2003
4 3 (13.04%) AIX
4 3 (13.04%) Linux
4 3 (13.04%) UNIX
5 2 (8.70%) Mac OS
6 1 (4.35%) Windows XP
6 1 (4.35%) Windows 8
Processes & Methodologies
1 3 (13.04%) Asset Management
1 3 (13.04%) Service Delivery
2 2 (8.70%) ITIL
2 2 (8.70%) Incident Management
3 1 (4.35%) Technical Architecture
3 1 (4.35%) CRM
Programming Languages
1 3 (13.04%) SQL
Qualifications
1 4 (17.39%) SC Cleared
1 4 (17.39%) Security Cleared
2 2 (8.70%) MCP
3 1 (4.35%) Degree
3 1 (4.35%) MCTS
3 1 (4.35%) CCNA
3 1 (4.35%) Cisco Certification
3 1 (4.35%) Microsoft Certification
3 1 (4.35%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 3 (13.04%) SLA
System Software
1 17 (73.91%) Active Directory
2 3 (13.04%) VMware Infrastructure
Systems Management
1 4 (17.39%) Backup Exec
2 3 (13.04%) SCCM
2 3 (13.04%) ARCserve
Vendors
1 9 (39.13%) Microsoft
2 5 (21.74%) Cisco
3 4 (17.39%) VMware
4 3 (13.04%) WatchGuard
4 3 (13.04%) Juniper
4 3 (13.04%) EMC
4 3 (13.04%) IBM
4 3 (13.04%) Veeam
4 3 (13.04%) 3PAR
5 2 (8.70%) Google
6 1 (4.35%) HP
6 1 (4.35%) Citrix
6 1 (4.35%) Apple
Bristol, Avon
Amsys
Salary: £26,500 per annum neg
Posted: 21 days ago