The table below looks at the statistics for the 2nd Line Support role in IT jobs advertised for the Bristol region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support in their job title over the 3 months to 12 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
12 Feb 2016
Same period 2015 Same period 2014
Second Line Support
Rank 124 103 116
Rank change year-on-year
-21 +13
Permanent jobs requiring a 2nd Line Support 11 23 13
As % of all permanent IT jobs located in Bristol 0.61% 1.18% 0.75%
As % of the Job Titles category 0.63% 1.21% 0.76%
Number of salaries quoted 10 22 13
Average salary £26,250 £23,500 £21,500
Average salary % change year-on-year
+11.70% +9.30%
90% offered a salary of more than £20,950 £19,500 £18,000
10% offered a salary of more than £28,250 £26,000 £25,400
UK excluding London average salary £25,500 £25,000 £24,125
% change year-on-year
+2.00% +3.62%
2nd Line Support
South West

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Bristol region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Bristol
Permanent IT job ads with a match in the
Job Titles category
1752 1905 1701
As % of all permanent IT jobs located in Bristol 96.96% 97.34% 97.65%
Number of salaries quoted 1561 1570 1413
Average salary £40,000 £38,500 £37,500
Average salary % change year-on-year
+3.89% +2.66%
90% offered a salary of more than £25,000 £24,000 £23,500
10% offered a salary of more than £60,000 £52,500 £55,000
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

2nd Line Support
Jobs Demand Trend in Bristol

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support in the job title across the Bristol region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in Bristol

2nd Line Support
Salary Trend in Bristol

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Bristol region.

2nd Line Support Salary Trend in Bristol

2nd Line Support
Top 30 Related IT Skills in Bristol

For the 6 months to 12 February 2016, IT jobs across the Bristol region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title.

1 17 (94.44%) Windows
2 11 (61.11%) Active Directory
3 9 (50.00%) Microsoft
3 9 (50.00%) Windows 7
3 9 (50.00%) Windows Server
4 6 (33.33%) Windows Server 2008
4 6 (33.33%) Windows Server 2012
4 6 (33.33%) MS Excel
4 6 (33.33%) MS Exchange
5 5 (27.78%) MS Office
5 5 (27.78%) ITIL
5 5 (27.78%) Windows Server 2003
5 5 (27.78%) VMware
5 5 (27.78%) Windows 8
6 4 (22.22%) Office 365
6 4 (22.22%) Windows 10
6 4 (22.22%) Network+ Certification
6 4 (22.22%) A+ Certification
6 4 (22.22%) DNS
7 3 (16.67%) MCSE
7 3 (16.67%) MCSA
7 3 (16.67%) Citrix
7 3 (16.67%) Microsoft Certification
7 3 (16.67%) VMware Infrastructure
7 3 (16.67%) MCTS
8 2 (11.11%) SC Cleared
8 2 (11.11%) Security Cleared
8 2 (11.11%) Backup Exec
8 2 (11.11%) SLA
8 2 (11.11%) Dell

2nd Line Support
Top Related IT Skills in Bristol by Category

For the 6 months to 12 February 2016, IT jobs across the Bristol region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 6 (33.33%) MS Exchange
2 1 (5.56%) Exchange Server 2010
2 1 (5.56%) Exchange Server 2013
Applications
1 6 (33.33%) MS Excel
2 5 (27.78%) MS Office
Cloud Services
1 4 (22.22%) Office 365
Communications & Networking
1 4 (22.22%) DNS
2 1 (5.56%) DHCP
2 1 (5.56%) Firewall
2 1 (5.56%) LAN
2 1 (5.56%) VoIP
2 1 (5.56%) WAN
General
1 1 (5.56%) Advertising
1 1 (5.56%) Back Office
1 1 (5.56%) Law
1 1 (5.56%) Legal
Libraries, Frameworks & Software Standards
1 1 (5.56%) WebCenter
Miscellaneous
1 1 (5.56%) Blackberry
1 1 (5.56%) Enterprise Software
Operating Systems
1 17 (94.44%) Windows
2 9 (50.00%) Windows 7
2 9 (50.00%) Windows Server
3 6 (33.33%) Windows Server 2008
3 6 (33.33%) Windows Server 2012
4 5 (27.78%) Windows 8
4 5 (27.78%) Windows Server 2003
5 4 (22.22%) Windows 10
Processes & Methodologies
1 5 (27.78%) ITIL
2 1 (5.56%) Document Management
2 1 (5.56%) Incident Management
2 1 (5.56%) Problem Management
2 1 (5.56%) Root Cause Analysis
2 1 (5.56%) Service Delivery
2 1 (5.56%) Service Management
2 1 (5.56%) Software Deployment
Programming Languages
1 1 (5.56%) SQL
Qualifications
1 4 (22.22%) A+ Certification
1 4 (22.22%) Network+ Certification
2 3 (16.67%) MCSA
2 3 (16.67%) MCSE
2 3 (16.67%) MCTS
2 3 (16.67%) Microsoft Certification
3 2 (11.11%) MCP
3 2 (11.11%) SC Cleared
3 2 (11.11%) Security Cleared
4 1 (5.56%) Degree
Quality Assurance & Compliance
1 2 (11.11%) SLA
System Software
1 11 (61.11%) Active Directory
2 3 (16.67%) VMware Infrastructure
3 1 (5.56%) ISA Server
3 1 (5.56%) XenApp
Systems Management
1 2 (11.11%) Backup Exec
2 1 (5.56%) MOM
2 1 (5.56%) Systems Management Server (SMS)
Vendors
1 9 (50.00%) Microsoft
2 5 (27.78%) VMware
3 3 (16.67%) Citrix
4 2 (11.11%) Dell
5 1 (5.56%) HP
5 1 (5.56%) IBM
5 1 (5.56%) Oracle
5 1 (5.56%) SonicWALL
5 1 (5.56%) Veeam
5 1 (5.56%) Veritas
Bristol, Avon
Polar Recruitment
Salary: £12000 - £14000 per annum + benefits
Posted: 2 days ago
Bristol, Avon
Senitor Associates
Salary: £25000 per annum
Posted: 3 days ago
Bristol, Avon
CPS Group UK
Salary: £24000 - £29000 per annum + Excellent Benefits Package
Posted: 4 days ago
Bristol, Avon
Southern Lights Recruitment
Salary: £18000 - £24000 per annum + Excellent Benefits
Posted: 4 days ago
Bristol
Recruitment Genius Ltd
Salary: £25000 - £35000 per annum
Posted: 15 days ago