The table below looks at the statistics for the 2nd Line Support role in IT jobs advertised for the Bristol region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support in their job title over the 3 months to 20 April 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
20 Apr 2015
Same period 2014 Same period 2013
Second Line Support
Rank 113 122 116
Rank change year-on-year
+9 -6
Permanent jobs requiring a 2nd Line Support 16 6 7
As % of all permanent IT jobs located in Bristol 0.80% 0.30% 0.39%
As % of the Job Titles category 0.83% 0.31% 0.40%
Number of salaries quoted 13 5 6
Average salary £21,000 £22,500 £25,000
Average salary % change year-on-year
-6.66% -10.00%
90% offered a salary of more than £19,000 £21,900 £23,250
10% offered a salary of more than £27,500 £25,000 £29,750
UK excluding London average salary £25,000 £24,000 £24,500
% change year-on-year
+4.16% -2.04%
2nd Line Support
South West

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Bristol region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Bristol
Permanent IT job ads with a match in the
Job Titles category
1935 1949 1752
As % of all permanent IT jobs located in Bristol 96.27% 96.82% 96.69%
Number of salaries quoted 1616 1580 1514
Average salary £40,000 £37,500 £35,500
Average salary % change year-on-year
+6.66% +5.63%
90% offered a salary of more than £25,000 £23,500 £23,250
10% offered a salary of more than £57,500 £50,000 £52,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

2nd Line Support
Jobs Demand Trend in Bristol

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support in the job title across the Bristol region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in Bristol

2nd Line Support
Salary Trend in Bristol

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Bristol region.

2nd Line Support Salary Trend in Bristol

2nd Line Support
Salary Histogram in Bristol

This chart provides a salary histogram for IT jobs citing 2nd Line Support across the Bristol region over the 3 months to 20 April 2015.

2nd Line Support Salary Histogram in Bristol

2nd Line Support
Top 30 Related IT Skills in Bristol

For the 6 months to 20 April 2015, IT jobs across the Bristol region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title.

1 27 (75.00%) Windows
2 19 (52.78%) Microsoft
3 18 (50.00%) MS Office
4 17 (47.22%) Active Directory
5 12 (33.33%) Windows 7
6 11 (30.56%) VMware
7 10 (27.78%) Windows Server 2003
7 10 (27.78%) MS Excel
7 10 (27.78%) Windows Server 2008
8 9 (25.00%) LAN
8 9 (25.00%) WAN
9 7 (19.44%) Finance
10 6 (16.67%) ITIL
11 5 (13.89%) SLA
11 5 (13.89%) Cisco
11 5 (13.89%) CA
11 5 (13.89%) VMware Infrastructure
11 5 (13.89%) Software Delivery
12 4 (11.11%) Office 365
12 4 (11.11%) Firewall
12 4 (11.11%) Citrix
12 4 (11.11%) SQL Server
12 4 (11.11%) MS Exchange
13 3 (8.33%) DHCP
13 3 (8.33%) Mac OS X
13 3 (8.33%) Apple
13 3 (8.33%) Windows XP
13 3 (8.33%) SC Cleared
13 3 (8.33%) Security Cleared
14 2 (5.56%) Load Balancing

2nd Line Support
Top Related IT Skills in Bristol by Category

For the 6 months to 20 April 2015, IT jobs across the Bristol region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 4 (11.11%) MS Exchange
2 1 (2.78%) WorkSite
2 1 (2.78%) SharePoint
Applications
1 18 (50.00%) MS Office
2 10 (27.78%) MS Excel
Cloud Services
1 4 (11.11%) Office 365
2 1 (2.78%) Microsoft Azure
Communications & Networking
1 9 (25.00%) WAN
1 9 (25.00%) LAN
2 4 (11.11%) Firewall
3 3 (8.33%) DHCP
4 2 (5.56%) TCP/IP
4 2 (5.56%) VoIP
4 2 (5.56%) Cisco ASA
5 1 (2.78%) Structured Cabling
5 1 (2.78%) ISDN
5 1 (2.78%) VPN
5 1 (2.78%) DNS
5 1 (2.78%) SAN
5 1 (2.78%) MPLS
5 1 (2.78%) Wi-Fi
5 1 (2.78%) Wireless
5 1 (2.78%) IP Telephony
5 1 (2.78%) VLAN
5 1 (2.78%) iSCSI
Database & Business Intelligence
1 4 (11.11%) SQL Server
2 2 (5.56%) SQL Server 2005
2 2 (5.56%) SQL Server 2008
General
1 7 (19.44%) Finance
2 2 (5.56%) Law
2 2 (5.56%) Legal
3 1 (2.78%) Advertising
3 1 (2.78%) Telecoms
Libraries, Frameworks & Software Standards
1 1 (2.78%) XML
Miscellaneous
1 1 (2.78%) Video Conferencing
Operating Systems
1 27 (75.00%) Windows
2 12 (33.33%) Windows 7
3 10 (27.78%) Windows Server 2003
3 10 (27.78%) Windows Server 2008
4 3 (8.33%) Windows XP
4 3 (8.33%) Mac OS X
5 1 (2.78%) Android
5 1 (2.78%) Apple iOS
5 1 (2.78%) Windows 8
5 1 (2.78%) Windows Server 2012
Processes & Methodologies
1 6 (16.67%) ITIL
2 5 (13.89%) Software Delivery
3 2 (5.56%) Load Balancing
3 2 (5.56%) Network Design
4 1 (2.78%) Software Engineering
4 1 (2.78%) Incident Management
4 1 (2.78%) Service Delivery
4 1 (2.78%) Release Management
Programming Languages
1 2 (5.56%) SQL
2 1 (2.78%) Java
Qualifications
1 3 (8.33%) SC Cleared
1 3 (8.33%) Security Cleared
2 1 (2.78%) ITIL Certification
2 1 (2.78%) Degree
Quality Assurance & Compliance
1 5 (13.89%) SLA
System Software
1 17 (47.22%) Active Directory
2 5 (13.89%) VMware Infrastructure
3 1 (2.78%) Terminal Services
Vendors
1 19 (52.78%) Microsoft
2 11 (30.56%) VMware
3 5 (13.89%) Cisco
3 5 (13.89%) CA
4 4 (11.11%) Citrix
5 3 (8.33%) Apple
6 1 (2.78%) Remedy
6 1 (2.78%) Nokia
6 1 (2.78%) Interwoven
6 1 (2.78%) Avaya
6 1 (2.78%) HP
6 1 (2.78%) Dell
6 1 (2.78%) Draytek
6 1 (2.78%) ProCurve
6 1 (2.78%) Meraki
Bristol, Avon
Robert Half
Salary: £25000 - £27000 per annum
Posted: 4 days ago