The table below looks at the statistics for the 2nd Line Support role in IT jobs advertised for the Bristol region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support in their job title over the 3 months to 30 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
30 Jan 2015
Same period 2014 Same period 2013
Second Line Support
Rank 107 109 107
Rank change year-on-year
+2 -2
Permanent jobs requiring a 2nd Line Support 20 13 11
As % of all permanent IT jobs located in Bristol 1.03% 0.76% 0.65%
As % of the Job Titles category 1.06% 0.80% 0.67%
Number of salaries quoted 20 13 10
Average salary £22,875 £22,500 £21,500
Average salary % change year-on-year
+1.66% +4.65%
90% offered a salary of more than £19,400 £18,000 £20,000
10% offered a salary of more than £26,100 £25,400 £24,250
UK excluding London average salary £25,000 £25,000 £24,000
% change year-on-year
- +4.16%
2nd Line Support
South West

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Bristol region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Bristol
Permanent IT job ads with a match in the
Job Titles category
1882 1633 1647
As % of all permanent IT jobs located in Bristol 96.56% 95.39% 97.98%
Number of salaries quoted 1560 1352 1458
Average salary £38,500 £37,500 £36,000
Average salary % change year-on-year
+2.66% +4.16%
90% offered a salary of more than £24,000 £23,500 £23,000
10% offered a salary of more than £55,000 £52,500 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

2nd Line Support
Jobs Demand Trend in Bristol

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support in the job title across the Bristol region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in Bristol

2nd Line Support
Salary Trend in Bristol

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Bristol region.

2nd Line Support Salary Trend in Bristol

2nd Line Support
Top 30 Related IT Skills in Bristol

For the 6 months to 30 January 2015, IT jobs across the Bristol region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title.

1 25 (75.76%) Windows
2 15 (45.45%) Microsoft
3 14 (42.42%) Active Directory
3 14 (42.42%) MS Office
4 12 (36.36%) Windows 7
5 8 (24.24%) WAN
5 8 (24.24%) LAN
5 8 (24.24%) VMware
6 7 (21.21%) Windows Server 2008
6 7 (21.21%) Windows Server 2003
6 7 (21.21%) Citrix
7 6 (18.18%) SLA
7 6 (18.18%) Cisco
7 6 (18.18%) ITIL
7 6 (18.18%) MS Excel
8 5 (15.15%) Firewall
8 5 (15.15%) Finance
8 5 (15.15%) DHCP
8 5 (15.15%) Mac OS X
9 4 (12.12%) MS Exchange
9 4 (12.12%) SQL Server
9 4 (12.12%) VMware Infrastructure
10 3 (9.09%) Office 365
10 3 (9.09%) Cisco ASA
10 3 (9.09%) SQL Server 2008
10 3 (9.09%) Network Design
10 3 (9.09%) Load Balancing
10 3 (9.09%) CA
10 3 (9.09%) SQL Server 2005
10 3 (9.09%) SQL

2nd Line Support
Top Related IT Skills in Bristol by Category

For the 6 months to 30 January 2015, IT jobs across the Bristol region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 4 (12.12%) MS Exchange
2 1 (3.03%) Exchange Server 2010
Applications
1 14 (42.42%) MS Office
2 6 (18.18%) MS Excel
Cloud Services
1 3 (9.09%) Office 365
Communications & Networking
1 8 (24.24%) WAN
1 8 (24.24%) LAN
2 5 (15.15%) Firewall
2 5 (15.15%) DHCP
3 3 (9.09%) Cisco ASA
4 2 (6.06%) TCP/IP
4 2 (6.06%) VPN
4 2 (6.06%) DNS
4 2 (6.06%) VoIP
5 1 (3.03%) Wi-Fi
5 1 (3.03%) VLAN
5 1 (3.03%) IP Telephony
5 1 (3.03%) Internet
5 1 (3.03%) MPLS
5 1 (3.03%) ISDN
Database & Business Intelligence
1 4 (12.12%) SQL Server
2 3 (9.09%) SQL Server 2008
2 3 (9.09%) SQL Server 2005
General
1 5 (15.15%) Finance
2 1 (3.03%) Law
2 1 (3.03%) Legal
Libraries, Frameworks & Software Standards
1 1 (3.03%) Software Packaging
Miscellaneous
1 1 (3.03%) Analytical Skills
1 1 (3.03%) Video Conferencing
Operating Systems
1 25 (75.76%) Windows
2 12 (36.36%) Windows 7
3 7 (21.21%) Windows Server 2008
3 7 (21.21%) Windows Server 2003
4 5 (15.15%) Mac OS X
5 1 (3.03%) Windows 8
5 1 (3.03%) Apple iOS
Processes & Methodologies
1 6 (18.18%) ITIL
2 3 (9.09%) Network Design
2 3 (9.09%) Load Balancing
3 2 (6.06%) Service Delivery
3 2 (6.06%) System Testing
3 2 (6.06%) Content Management
4 1 (3.03%) Network Monitoring
4 1 (3.03%) Time Management
4 1 (3.03%) Release Management
4 1 (3.03%) Continuous Improvement
4 1 (3.03%) Incident Management
4 1 (3.03%) Asset Management
Programming Languages
1 3 (9.09%) SQL
Qualifications
1 1 (3.03%) ITIL Foundation Certificate
1 1 (3.03%) CCENT
1 1 (3.03%) SC Cleared
1 1 (3.03%) Security Cleared
1 1 (3.03%) VMware Certified Professional (VCP)
1 1 (3.03%) MCITP
1 1 (3.03%) Degree
1 1 (3.03%) CCNA
1 1 (3.03%) Cisco Certification
1 1 (3.03%) Microsoft Certification
1 1 (3.03%) ITIL Certification
1 1 (3.03%) MCSE
1 1 (3.03%) MCSA
Quality Assurance & Compliance
1 6 (18.18%) SLA
System Software
1 14 (42.42%) Active Directory
2 4 (12.12%) VMware Infrastructure
3 1 (3.03%) Terminal Services
Systems Management
1 2 (6.06%) SCCM
2 1 (3.03%) Casper Suite
Vendors
1 15 (45.45%) Microsoft
2 8 (24.24%) VMware
3 7 (21.21%) Citrix
4 6 (18.18%) Cisco
5 3 (9.09%) CA
6 2 (6.06%) Apple
7 1 (3.03%) Meraki
7 1 (3.03%) Interwoven
Bristol
Computer Futures
Salary: £25000 - £30000 per annum + competitive
Posted: 4 days ago