The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the City of London region. Included is a guide to the salaries offered in IT jobs that have cited Service Delivery over the 3 months to 27 August 2016 with a comparison to the same period over the previous 2 years.

3 months to
27 Aug 2016
Same period 2015 Same period 2014
Services Delivery
Rank 92 88 111
Rank change year-on-year
-4 +23
Permanent jobs citing Service Delivery 187 280 296
As % of all permanent IT jobs located in the City of London 3.06% 2.88% 2.47%
As % of the Processes & Methodologies category 3.44% 3.29% 2.88%
Number of salaries quoted 172 225 219
Median salary £58,750 £55,000 £52,500
Median salary % change year-on-year
+6.81% +4.76%
90% offered a salary of more than £29,000 £35,200 £36,500
10% offered a salary of more than £82,500 £76,500 £75,000
UK excluding London median salary £45,000 £45,000 £45,000
Service Delivery
London

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the City of London region.

Processes & Methodologies Category
City of London
Permanent IT job ads with a match in the
Processes & Methodologies category
5434 8514 10261
As % of all permanent IT jobs located in the City of London 88.95% 87.43% 85.52%
Number of salaries quoted 4955 7294 8489
Median salary £60,000 £60,000 £55,000
Median salary % change year-on-year
- +9.09%
90% offered a salary of more than £42,500 £37,500 £37,500
10% offered a salary of more than £85,000 £80,000 £85,000
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

Service Delivery
Jobs Demand Trend in the City of London

The demand trend of job ads across the City of London region citing Service Delivery as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in the City of London

Service Delivery
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the City of London region.

Service Delivery Salary Trend in the City of London

Service Delivery
Salary Histogram in the City of London

This chart provides a salary histogram for IT jobs citing Service Delivery across the City of London region over the 3 months to 27 August 2016.

Service Delivery Salary Histogram in the City of London

Service Delivery
Top 30 Related IT Skills in the City of London

For the 6 months to 27 August 2016, IT jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the City of London region with a requirement for Service Delivery.

1 191 (55.20%) ITIL
2 171 (49.42%) Finance
3 99 (28.61%) Project Management
4 94 (27.17%) Retail
5 89 (25.72%) Microsoft
6 87 (25.14%) PRINCE2
7 82 (23.70%) Windows
8 78 (22.54%) MS Excel
9 77 (22.25%) Agile Software Development
10 65 (18.79%) Oracle
11 63 (18.21%) Waterfall
12 62 (17.92%) CRM
12 62 (17.92%) Service Management
13 61 (17.63%) TOGAF
14 60 (17.34%) Logistics
14 60 (17.34%) E-Commerce
15 59 (17.05%) WebSphere
16 55 (15.90%) Enterprise Architecture
16 55 (15.90%) TDD
17 54 (15.61%) Zachman Framework
17 54 (15.61%) MODAF
17 54 (15.61%) BPMN
17 54 (15.61%) PeopleSoft Financials
17 54 (15.61%) UML
17 54 (15.61%) Oracle Financials
17 54 (15.61%) RUP
17 54 (15.61%) PeopleSoft
17 54 (15.61%) Retek
17 54 (15.61%) Hyperion
17 54 (15.61%) ATG

Service Delivery
Top Related IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 59 (17.05%) WebSphere
2 24 (6.94%) MS Exchange
3 16 (4.62%) Exchange Server 2010
4 13 (3.76%) SharePoint
5 6 (1.73%) Skype for Business
6 4 (1.16%) CMS
6 4 (1.16%) MQSeries
6 4 (1.16%) WebSphere Application Server
7 3 (0.87%) Documentum
7 3 (0.87%) Exchange Server 2013
7 3 (0.87%) FileNet
8 2 (0.58%) IIS
9 1 (0.29%) Apache
9 1 (0.29%) Apache Solr
9 1 (0.29%) Blackberry Enterprise Server
9 1 (0.29%) Elasticsearch
9 1 (0.29%) SharePoint 2013
Applications
1 78 (22.54%) MS Excel
2 49 (14.16%) MS Office
3 34 (9.83%) MS PowerPoint
4 7 (2.02%) MS Project
5 1 (0.29%) MS Visio
Business Applications
1 54 (15.61%) Oracle Financials
1 54 (15.61%) Oracle Retail
1 54 (15.61%) PeopleSoft Financials
2 11 (3.18%) SAP FI
3 2 (0.58%) Dynamics CRM
3 2 (0.58%) Remedy ITSM
3 2 (0.58%) SAP CO
3 2 (0.58%) SAP FI/CO
3 2 (0.58%) SAP MM
4 1 (0.29%) Dynamics AX
4 1 (0.29%) Dynamics NAV
4 1 (0.29%) Maximo
Cloud Services
1 8 (2.31%) Office 365
2 4 (1.16%) IaaS
2 4 (1.16%) Microsoft Azure
3 3 (0.87%) Amazon AWS
4 1 (0.29%) iPaaS
4 1 (0.29%) OneDrive
Communications & Networking
1 25 (7.23%) Firewall
2 22 (6.36%) VoIP
3 16 (4.62%) Cisco ASA
3 16 (4.62%) TCP/IP
4 15 (4.34%) LAN
5 12 (3.47%) WAN
6 11 (3.18%) IPsec
7 10 (2.89%) SAN
8 9 (2.60%) VPN
9 8 (2.31%) DNS
10 6 (1.73%) Internet
10 6 (1.73%) Wi-Fi
11 5 (1.45%) DHCP
11 5 (1.45%) MPLS
11 5 (1.45%) NetScaler
11 5 (1.45%) Skype
12 4 (1.16%) Network Security
13 3 (0.87%) BIG-IP
13 3 (0.87%) HSRP
13 3 (0.87%) OSPF
Database & Business Intelligence
1 22 (6.36%) SQL Server
2 8 (2.31%) SQL Server 2008
3 5 (1.45%) SQL Server 2012
4 4 (1.16%) Crystal Reports
5 3 (0.87%) RDBMS
5 3 (0.87%) Relational Database
5 3 (0.87%) SQL Server 2014
5 3 (0.87%) SQL Server Integration Services
6 2 (0.58%) SQL Server 2005
7 1 (0.29%) Data Warehouse
7 1 (0.29%) Enterprise Data Warehouse
7 1 (0.29%) Oracle Database
7 1 (0.29%) SQL Server Reporting Services
Development Applications
1 4 (1.16%) HP UFT
2 2 (0.58%) Jenkins
3 1 (0.29%) Ant
3 1 (0.29%) FitNesse
3 1 (0.29%) GCC
3 1 (0.29%) Git (software)
3 1 (0.29%) Hudson
3 1 (0.29%) JIRA
3 1 (0.29%) JUnit
3 1 (0.29%) NUnit
3 1 (0.29%) Oracle Forms
3 1 (0.29%) Selenium
3 1 (0.29%) SQL Server Management Studio (SSMS)
3 1 (0.29%) Subversion
3 1 (0.29%) Team Foundation Server
3 1 (0.29%) Visual Studio
General
1 171 (49.42%) Finance
2 94 (27.17%) Retail
3 23 (6.65%) Banking
4 22 (6.36%) Law
5 13 (3.76%) Games
6 12 (3.47%) Legal
7 7 (2.02%) French Language
8 6 (1.73%) Italian Language
9 5 (1.45%) German Language
10 4 (1.16%) Back Office
10 4 (1.16%) Marketing
10 4 (1.16%) Publishing
10 4 (1.16%) Telecoms
11 3 (0.87%) Advertising
11 3 (0.87%) Front Office
12 2 (0.58%) Billing
12 2 (0.58%) Investment Banking
12 2 (0.58%) Pharmaceutical
12 2 (0.58%) Portuguese Language
12 2 (0.58%) Spanish Language
Job Titles
1 67 (19.36%) Analyst
2 65 (18.79%) Architect
3 44 (12.72%) Solutions Architect
4 37 (10.69%) Service Manager
5 30 (8.67%) Delivery Manager
6 28 (8.09%) Services Delivery Manager
7 25 (7.23%) IT Manager
8 24 (6.94%) Service Analyst
8 24 (6.94%) Team Leader
9 21 (6.07%) Enterprise Architect
9 21 (6.07%) Service Desk Engineer
10 20 (5.78%) Support Analyst
11 19 (5.49%) Finance Manager
11 19 (5.49%) ITIL Manager
12 18 (5.20%) ITIL Service Analyst
12 18 (5.20%) ITIL Service Manager
12 18 (5.20%) Lead Architect
12 18 (5.20%) Senior Architect
13 17 (4.91%) Lead Enterprise Architect
13 17 (4.91%) Senior Enterprise Architect
Libraries, Frameworks & Software Standards
1 21 (6.07%) Middleware
2 11 (3.18%) Web Services
3 7 (2.02%) XML
4 6 (1.73%) .NET
4 6 (1.73%) HTML
5 5 (1.45%) SOAP
6 4 (1.16%) IBM Integration Bus
6 4 (1.16%) XBRL
7 3 (0.87%) 802.1X
8 2 (0.58%) XMPP
9 1 (0.29%) AngularJS
9 1 (0.29%) Apache CXF
9 1 (0.29%) CSS
9 1 (0.29%) FIX Protocol
9 1 (0.29%) HTML5
9 1 (0.29%) Lucene
9 1 (0.29%) REST
9 1 (0.29%) Twitter Bootstrap
9 1 (0.29%) WinForms
9 1 (0.29%) XHTML
Miscellaneous
1 46 (13.29%) Analytical Skills
1 46 (13.29%) Management Information System
2 21 (6.07%) Smartphone
3 20 (5.78%) IVR
4 16 (4.62%) Data Centre
5 12 (3.47%) Fat Client
5 12 (3.47%) Thin Client
6 10 (2.89%) Fintech
6 10 (2.89%) PMI
6 10 (2.89%) Replication
7 9 (2.60%) Performance Metrics
7 9 (2.60%) Video Conferencing
8 8 (2.31%) Blackberry
9 7 (2.02%) Computer Science
10 6 (1.73%) Mathematics
10 6 (1.73%) Reinsurance
11 5 (1.45%) Hedge funds
12 4 (1.16%) DataPower
12 4 (1.16%) IBM Mainframe
12 4 (1.16%) User Experience
Operating Systems
1 82 (23.70%) Windows
2 16 (4.62%) Windows Server 2008
3 13 (3.76%) Windows 7
4 12 (3.47%) Windows Server
5 11 (3.18%) Linux
6 7 (2.02%) Unix
7 5 (1.45%) Apple iOS
7 5 (1.45%) Windows Server 2012
7 5 (1.45%) Windows XP
8 4 (1.16%) AIX
9 2 (0.58%) CentOS
9 2 (0.58%) Windows 10
10 1 (0.29%) Android
10 1 (0.29%) Oracle Linux
10 1 (0.29%) Red Hat Enterprise Linux
10 1 (0.29%) Windows Server 2003
Processes & Methodologies
1 191 (55.20%) ITIL
2 99 (28.61%) Project Management
3 87 (25.14%) PRINCE2
4 77 (22.25%) Agile Software Development
5 63 (18.21%) Waterfall
6 62 (17.92%) CRM
6 62 (17.92%) Service Management
7 61 (17.63%) TOGAF
8 60 (17.34%) E-Commerce
8 60 (17.34%) Logistics
9 55 (15.90%) Enterprise Architecture
9 55 (15.90%) TDD
10 54 (15.61%) ArchiMate
10 54 (15.61%) BPMN
10 54 (15.61%) MODAF
10 54 (15.61%) RUP
10 54 (15.61%) UML
10 54 (15.61%) Zachman Framework
11 41 (11.85%) Asset Management
12 37 (10.69%) Change Management
Programming Languages
1 20 (5.78%) SQL
2 10 (2.89%) C
3 7 (2.02%) Java
4 6 (1.73%) T-SQL
5 5 (1.45%) PowerShell
6 4 (1.16%) Bash Shell
6 4 (1.16%) Perl
6 4 (1.16%) PHP
6 4 (1.16%) VB.NET
7 3 (0.87%) Korn
8 2 (0.58%) C#
8 2 (0.58%) Ruby
8 2 (0.58%) Shell Script
8 2 (0.58%) VB
8 2 (0.58%) VBScript
9 1 (0.29%) COBOL
9 1 (0.29%) MATLAB
9 1 (0.29%) Python
9 1 (0.29%) R
9 1 (0.29%) VB6
Qualifications
1 41 (11.85%) Degree
2 19 (5.49%) Microsoft Certification
3 16 (4.62%) ITIL Certification
4 15 (4.34%) MCSE
4 15 (4.34%) Security Cleared
5 13 (3.76%) PMP
6 11 (3.18%) PMI Certification
7 9 (2.60%) ACCA
7 9 (2.60%) MCSA
8 8 (2.31%) ISTQB
9 6 (1.73%) Cisco Certification
9 6 (1.73%) ISTQB Foundation Certification
10 5 (1.45%) CISSP
11 4 (1.16%) ISEB
11 4 (1.16%) ISTQB Advanced Certification
11 4 (1.16%) MCP
12 3 (0.87%) CCNA
12 3 (0.87%) CISA
12 3 (0.87%) PRINCE2 Certification
12 3 (0.87%) SC Cleared
Quality Assurance & Compliance
1 46 (13.29%) SLA
2 9 (2.60%) QA
3 6 (1.73%) COBIT
3 6 (1.73%) ISO/IEC 27001
4 3 (0.87%) Sarbanes-Oxley
5 2 (0.58%) HMG Security Policy Framework
6 1 (0.29%) GAMP
6 1 (0.29%) MiFID
System Software
1 42 (12.14%) Active Directory
2 16 (4.62%) VMware Infrastructure
3 12 (3.47%) XenDesktop
4 11 (3.18%) Terminal Services
5 8 (2.31%) vSphere
5 8 (2.31%) XenApp
5 8 (2.31%) XenServer
6 3 (0.87%) Hyper-V
7 2 (0.58%) VMware ESXi
8 1 (0.29%) Firmware
8 1 (0.29%) NFS
8 1 (0.29%) Samba
8 1 (0.29%) Terminal Server
8 1 (0.29%) vCloud
Systems Management
1 5 (1.45%) SCOM
2 2 (0.58%) Cisco CUCM
2 2 (0.58%) Cisco UCCX
3 1 (0.29%) Cisco IPCC
3 1 (0.29%) Nagios
3 1 (0.29%) OpenView
3 1 (0.29%) Puppet
3 1 (0.29%) SCCM
3 1 (0.29%) vRealize
3 1 (0.29%) XenMobile
Vendors
1 89 (25.72%) Microsoft
2 65 (18.79%) Oracle
3 54 (15.61%) ATG
3 54 (15.61%) Hyperion
3 54 (15.61%) PeopleSoft
3 54 (15.61%) Retek
4 38 (10.98%) Citrix
5 32 (9.25%) Mitel
6 28 (8.09%) VMware
7 26 (7.51%) Cisco
8 18 (5.20%) SAP
9 15 (4.34%) HP
10 13 (3.76%) CheckPoint
11 8 (2.31%) Veeam
12 7 (2.02%) Dell
13 6 (1.73%) Remedy
14 5 (1.45%) IBM
14 5 (1.45%) ServiceNow
14 5 (1.45%) Wyse
15 4 (1.16%) Sun
City, London
Careerwise UK Limited
Salary: £45000 - £55000 per annum + benefits
Posted: 23 hours ago
City, London
Ashdown IT
Salary: £27500 per annum + pension, bonus, healthcare, gym
Posted: 2 days ago
City, London
ANSON MCCADE
Salary: £60,000 - £70,000 (Plus Excellent Package!!)
Posted: 20 hours ago
City, London
Ashdown IT
Salary: £27500 per annum + pension, bonus, healthcare, gym
Posted: 5 days ago
City, London
JWResource
Salary: From £35,000 to £42,000 per annum plus benefits
Posted: Yesterday
City, London
IT Lab
Salary: Up to £60,000 per annum dependent on experience
Posted: 7 days ago
City, London
Harvey Nash plc
Salary: £50000 per annum
Posted: 3 days ago
City, London
Harrington Starr
Salary: £70000 - £80000 per annum + plus package
Posted: 4 days ago
City, London
CSC
Salary: From £40,000 to £60,000 per annum
Posted: 2 days ago
City, London
IT Lab
Salary: Up to £60,000 per annum dependent on experience
Posted: 9 days ago
City, London
Omni RMS
Posted: 2 days ago
City, London
BlackRock
Salary: Competitive salary and benefits
Posted: 7 days ago
City Of London
HFG
Salary: £25000 - £35000 per annum
Posted: 12 days ago
City of London
Talent Point
Salary: £30000.00 - £40000.00 per annum + + Benefits
Posted: 22 days ago
City Of London
HFG
Salary: £30000 - £35000 per annum
Posted: 18 days ago
City, London
Careerwise UK Limited
Salary: £60000 - £65000 per annum
Posted: 2 days ago
City, London
ANSON MCCADE
Salary: £55,000 - £85,000 + 17% Flex Fund
Posted: 20 hours ago
City of London
Modis International Ltd
Posted: 18 days ago
City, London
Accenture
Salary: from £62,673
Posted: 15 days ago
City, London
Eligo
Salary: £29000 - £30000 per annum + Benefits plus OTE £35-40K
Posted: 2 days ago