The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the City of London region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 19 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
19 Sep 2014
Same period 2013 Same period 2012
Services Delivery
Rank 116 104 108
Rank change year-on-year
-12 +4
Permanent jobs citing Service Delivery 254 309 321
As % of all permanent IT jobs located in the City of London 2.21% 2.61% 2.55%
As % of the Processes & Methodologies category 2.69% 3.18% 3.15%
Number of salaries quoted 190 254 276
Average salary £50,000 £57,500 £52,500
Average salary % change year-on-year
-13.04% +9.52%
90% offered a salary of more than £35,000 £37,950 £36,000
10% offered a salary of more than £75,000 £84,550 £77,500
UK excluding London average salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%
Service Delivery
London

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the City of London region.

Processes & Methodologies Category
City of London
Permanent IT job ads with a match in the
Processes & Methodologies category
9438 9707 10189
As % of all permanent IT jobs located in the City of London 81.96% 82.09% 80.84%
Number of salaries quoted 7873 8476 9301
Average salary £55,000 £55,000 £55,000
90% offered a salary of more than £37,500 £37,500 £35,500
10% offered a salary of more than £80,000 £80,000 £80,000
UK excluding London average salary £42,500 £41,500 £40,000
% change year-on-year
+2.40% +3.75%

Service Delivery
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the City of London region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in the City of London

Service Delivery
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the City of London region.

Service Delivery Salary Trend in the City of London

Service Delivery
Salary Histogram in the City of London

This chart provides a salary histogram for IT jobs citing Service Delivery across the City of London region over the 3 months to 19 September 2014.

Service Delivery Salary Histogram in the City of London

Service Delivery
Top 30 Related IT Skills in the City of London

For the 6 months to 19 September 2014, IT jobs across the City of London region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 226 (37.29%) ITIL
2 217 (35.81%) Finance
3 132 (21.78%) Service Management
4 126 (20.79%) Project Management
5 99 (16.34%) Degree
6 90 (14.85%) Windows
7 85 (14.03%) Banking
8 82 (13.53%) Microsoft
9 73 (12.05%) SLA
10 72 (11.88%) MS Excel
10 72 (11.88%) SQL
11 62 (10.23%) Incident Management
12 61 (10.07%) PRINCE2
13 59 (9.74%) Analytical Skills
14 56 (9.24%) MS Office
15 55 (9.08%) Change Management
16 54 (8.91%) Retail
17 53 (8.75%) Continuous Improvement
18 51 (8.42%) Oracle
18 51 (8.42%) SQL Server
19 47 (7.76%) Telecoms
20 44 (7.26%) Linux
20 44 (7.26%) ITIL Certification
21 42 (6.93%) Active Directory
21 42 (6.93%) CRM
22 41 (6.77%) .NET
22 41 (6.77%) VMware
22 41 (6.77%) Agile Software Development
23 40 (6.60%) Problem Management
24 39 (6.44%) ISO/IEC 27001

Service Delivery
Top Related IT Skills in the City of London by Category

For the 6 months to 19 September 2014, IT jobs across the City of London region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 27 (4.46%) SharePoint
2 18 (2.97%) IIS
3 16 (2.64%) WebSphere
4 9 (1.49%) SharePoint 2013
5 8 (1.32%) SharePoint 2010
5 8 (1.32%) MS Exchange
5 8 (1.32%) BizTalk Server
6 7 (1.16%) Tomcat
6 7 (1.16%) WebSphere Process Server
7 6 (0.99%) SharePoint Server
8 3 (0.50%) Lync
8 3 (0.50%) Apache
8 3 (0.50%) Blackberry Enterprise Server
9 2 (0.33%) Jetty
9 2 (0.33%) Node.js
10 1 (0.17%) GemFire
10 1 (0.17%) OpenStack
10 1 (0.17%) Office Communications Server
10 1 (0.17%) Confluence
10 1 (0.17%) Exchange Server 2010
Applications
1 72 (11.88%) MS Excel
2 56 (9.24%) MS Office
3 19 (3.14%) MS PowerPoint
4 7 (1.16%) MS Visio
5 6 (0.99%) InfoPath
6 5 (0.83%) Spreadsheet
6 5 (0.83%) MS Project
Business Applications
1 12 (1.98%) Summit
1 12 (1.98%) Dynamics CRM
2 10 (1.65%) Front Arena
2 10 (1.65%) RMDS
2 10 (1.65%) 3000 Xtra
2 10 (1.65%) Bloomberg TOMS
2 10 (1.65%) Eikon
3 4 (0.66%) Oracle EBS
4 2 (0.33%) SAP CRM
5 1 (0.17%) SunGard Stream Clearvision
5 1 (0.17%) IntelliMatch
5 1 (0.17%) Oracle Subledger Accounting
5 1 (0.17%) SimCorp Dimension
5 1 (0.17%) SAP Oil and Gas
5 1 (0.17%) Dynamics NAV
5 1 (0.17%) Cognos Business Intelligence
5 1 (0.17%) Remedy ITSM
5 1 (0.17%) Hyperion Planning
5 1 (0.17%) SAP GRC
5 1 (0.17%) Agresso
Cloud Services
1 17 (2.81%) SaaS
2 7 (1.16%) Taleo
2 7 (1.16%) SuccessFactors
3 5 (0.83%) Office 365
4 3 (0.50%) Amazon AWS
5 1 (0.17%) IaaS
5 1 (0.17%) Cloud Computing
5 1 (0.17%) Microsoft Azure
5 1 (0.17%) PaaS
5 1 (0.17%) Google Apps
Communications & Networking
1 26 (4.29%) TCP/IP
1 26 (4.29%) DNS
2 22 (3.63%) LAN
3 21 (3.47%) WAN
4 16 (2.64%) Wireless
5 14 (2.31%) SAN
6 11 (1.82%) SSL
7 10 (1.65%) Multicast
8 9 (1.49%) DHCP
8 9 (1.49%) NAS
9 8 (1.32%) Internet
10 7 (1.16%) Firewall
10 7 (1.16%) VoIP
11 6 (0.99%) LDAP
11 6 (0.99%) VPLS
12 5 (0.83%) MPLS
12 5 (0.83%) Intranet
13 3 (0.50%) tcpdump
13 3 (0.50%) Unified Communications
13 3 (0.50%) IP Telephony
Database & Business Intelligence
1 51 (8.42%) SQL Server
2 20 (3.30%) Data Warehouse
3 19 (3.14%) SQL Server 2008
4 18 (2.97%) SQL Server Integration Services
5 16 (2.64%) SQL Server Reporting Services
5 16 (2.64%) Oracle Database
6 11 (1.82%) SQL Server 2005
7 8 (1.32%) Data Mining
7 8 (1.32%) SQL Server 2012
8 4 (0.66%) MySQL
8 4 (0.66%) MS Access
9 3 (0.50%) EDRMS
9 3 (0.50%) OLAP
9 3 (0.50%) Oracle Reports
9 3 (0.50%) SQL Server Analysis Services
10 2 (0.33%) NoSQL
10 2 (0.33%) Big Data
10 2 (0.33%) Oracle Database 11g
11 1 (0.17%) Essbase
11 1 (0.17%) Oracle9i Database
Development Applications
1 11 (1.82%) Visual Studio
2 10 (1.65%) JIRA
3 6 (0.99%) Subversion
4 5 (0.83%) Git (software)
5 4 (0.66%) Team Foundation Server
5 4 (0.66%) Cucumber
5 4 (0.66%) Jenkins
6 3 (0.50%) Grunt
6 3 (0.50%) Jasmine
6 3 (0.50%) Mocha
6 3 (0.50%) JUnit
6 3 (0.50%) Serena SBM
6 3 (0.50%) LoadRunner
7 2 (0.33%) SQL Server Management Studio (SSMS)
8 1 (0.17%) ERwin
8 1 (0.17%) MSI
8 1 (0.17%) Selenium
8 1 (0.17%) Hudson
8 1 (0.17%) Robotium
8 1 (0.17%) Visual Studio Tools for Office
General
1 217 (35.81%) Finance
2 85 (14.03%) Banking
3 54 (8.91%) Retail
4 47 (7.76%) Telecoms
5 38 (6.27%) Publishing
6 33 (5.45%) Law
7 25 (4.13%) Investment Banking
8 20 (3.30%) Legal
8 20 (3.30%) Front Office
9 18 (2.97%) Back Office
10 14 (2.31%) Marketing
11 9 (1.49%) Financial Institution
11 9 (1.49%) Advertising
12 7 (1.16%) Games
13 6 (0.99%) Manufacturing
13 6 (0.99%) Retail Banking
13 6 (0.99%) French Language
14 5 (0.83%) Corporate Banking
14 5 (0.83%) International Banking
14 5 (0.83%) Billing
Job Titles
1 153 (25.25%) Service Manager
2 102 (16.83%) Delivery Manager
3 93 (15.35%) Services Delivery Manager
4 84 (13.86%) Analyst
5 36 (5.94%) Developer
6 33 (5.45%) Project Manager
6 33 (5.45%) Business Analyst
7 28 (4.62%) Architect
8 24 (3.96%) Consultant
9 21 (3.47%) Operations Manager
9 21 (3.47%) Support Analyst
9 21 (3.47%) Applications Support
10 19 (3.14%) IT Services Manager
11 18 (2.97%) Senior Manager
11 18 (2.97%) Technical Manager
12 16 (2.64%) Administrator
13 15 (2.48%) Service Analyst
14 14 (2.31%) Senior Analyst
15 12 (1.98%) Account Manager
15 12 (1.98%) Technical Account Manager
Libraries, Frameworks & Software Standards
1 41 (6.77%) .NET
2 32 (5.28%) Web Services
2 32 (5.28%) HTML
3 28 (4.62%) Middleware
4 19 (3.14%) XML
5 16 (2.64%) HTML5
6 14 (2.31%) CSS
7 12 (1.98%) .NET Framework
8 11 (1.82%) jQuery
9 8 (1.32%) J2EE
9 8 (1.32%) ASP.NET
10 7 (1.16%) Ajax
10 7 (1.16%) JSON
10 7 (1.16%) Oracle Fusion
11 5 (0.83%) XHTML
11 5 (0.83%) WebSphere MQ
12 4 (0.66%) Twitter Bootstrap
13 3 (0.50%) Backbone.js
13 3 (0.50%) Mustache
13 3 (0.50%) Sass
Miscellaneous
1 59 (9.74%) Analytical Skills
2 35 (5.78%) Management Information System
3 24 (3.96%) Foreign Exchange (FX)
4 21 (3.47%) Equities
5 19 (3.14%) Computer Science
6 18 (2.97%) EPoS
7 14 (2.31%) User Experience
8 12 (1.98%) SWIFT
9 11 (1.82%) Blackberry
10 10 (1.65%) Enterprise Software
11 7 (1.16%) Open Source
11 7 (1.16%) Statistics
11 7 (1.16%) Mathematics
12 6 (0.99%) PMI
12 6 (0.99%) Fixed Income
12 6 (0.99%) CMDB
13 5 (0.83%) Wiki
13 5 (0.83%) NHS
13 5 (0.83%) Mainframe
14 4 (0.66%) Derivative
Operating Systems
1 90 (14.85%) Windows
2 44 (7.26%) Linux
3 24 (3.96%) UNIX
4 22 (3.63%) Windows Server 2008
4 22 (3.63%) Windows 7
5 16 (2.64%) Red Hat Enterprise Linux
6 11 (1.82%) Windows Server 2012
7 8 (1.32%) Windows Server 2003
8 7 (1.16%) Windows XP
8 7 (1.16%) Solaris
9 6 (0.99%) Android
9 6 (0.99%) Windows 8
10 3 (0.50%) Apple iOS
11 2 (0.33%) SELinux
11 2 (0.33%) CentOS
11 2 (0.33%) HPUX
12 1 (0.17%) Ubuntu
Processes & Methodologies
1 226 (37.29%) ITIL
2 132 (21.78%) Service Management
3 126 (20.79%) Project Management
4 62 (10.23%) Incident Management
5 61 (10.07%) PRINCE2
6 55 (9.08%) Change Management
7 53 (8.75%) Continuous Improvement
8 42 (6.93%) CRM
9 41 (6.77%) Agile Software Development
10 40 (6.60%) Problem Management
11 33 (5.45%) Stakeholder Management
12 32 (5.28%) Information Management
13 30 (4.95%) ITIL V3
14 27 (4.46%) Scrum
14 27 (4.46%) Risk Management
15 23 (3.80%) Asset Management
15 23 (3.80%) Business Analysis
15 23 (3.80%) People Management
16 22 (3.63%) Line Management
16 22 (3.63%) ITSM
Programming Languages
1 72 (11.88%) SQL
2 35 (5.78%) Java
3 19 (3.14%) JavaScript
4 18 (2.97%) T-SQL
4 18 (2.97%) PowerShell
5 16 (2.64%) C#
6 13 (2.15%) VBA
7 10 (1.65%) Python
8 7 (1.16%) VB
9 6 (0.99%) Ruby
10 5 (0.83%) Bash Shell
10 5 (0.83%) VBScript
10 5 (0.83%) PHP
11 4 (0.66%) AWK
12 3 (0.50%) VB6
12 3 (0.50%) C
13 2 (0.33%) MATLAB
13 2 (0.33%) Perl
13 2 (0.33%) Clojure
13 2 (0.33%) Scala
Qualifications
1 99 (16.34%) Degree
2 44 (7.26%) ITIL Certification
3 35 (5.78%) ISEB
4 18 (2.97%) Security Cleared
5 15 (2.48%) Microsoft Certification
6 11 (1.82%) PMI Certification
7 8 (1.32%) CISSP
7 8 (1.32%) ITIL Foundation Certificate
8 7 (1.16%) MCSE
9 6 (0.99%) APMP
9 6 (0.99%) SC Cleared
10 5 (0.83%) MCP
10 5 (0.83%) PMP
10 5 (0.83%) A+ Certification
10 5 (0.83%) CISM
11 4 (0.66%) MCTS
11 4 (0.66%) MCSA
11 4 (0.66%) PhD
12 3 (0.50%) Postgraduate
12 3 (0.50%) RHCE
Quality Assurance & Compliance
1 73 (12.05%) SLA
2 39 (6.44%) ISO/IEC 27001
3 35 (5.78%) ISO 9001
4 31 (5.12%) QA
5 9 (1.49%) PCI DSS
6 6 (0.99%) COBIT
7 5 (0.83%) Sarbanes-Oxley
8 3 (0.50%) ISO 9000
8 3 (0.50%) EMIR
8 3 (0.50%) Dodd-Frank
9 1 (0.17%) ISO 14001
9 1 (0.17%) MiFID
9 1 (0.17%) GPG13
System Software
1 42 (6.93%) Active Directory
2 26 (4.29%) VMware Infrastructure
3 7 (1.16%) VMware ESXi
4 5 (0.83%) XenDesktop
5 4 (0.66%) vSphere
5 4 (0.66%) vCloud
5 4 (0.66%) NFS
5 4 (0.66%) Hyper-V
5 4 (0.66%) XenApp
5 4 (0.66%) Microsoft App-V
6 1 (0.17%) Microsoft Virtual Server
6 1 (0.17%) Citrix Presentation Server
6 1 (0.17%) VMware Server
6 1 (0.17%) VMware ESX
6 1 (0.17%) Oracle RMAN
Systems Management
1 19 (3.14%) Tivoli
2 11 (1.82%) SCOM
3 10 (1.65%) SCCM
4 8 (1.32%) Tivoli Monitoring
5 5 (0.83%) Nagios
5 5 (0.83%) Puppet
6 3 (0.50%) CFEngine
6 3 (0.50%) Cobbler
6 3 (0.50%) EMC NetWorker
6 3 (0.50%) Opscode Chef
6 3 (0.50%) ITRS Geneos
6 3 (0.50%) SCOrch
7 2 (0.33%) Backup Exec
7 2 (0.33%) WMI
8 1 (0.17%) OpenView
8 1 (0.17%) Foglight
8 1 (0.17%) Symantec Enterprise Vault
8 1 (0.17%) HP Data Protector
8 1 (0.17%) ZABBIX
8 1 (0.17%) Zenoss
Vendors
1 82 (13.53%) Microsoft
2 51 (8.42%) Oracle
3 41 (6.77%) VMware
4 28 (4.62%) Citrix
5 27 (4.46%) SAP
6 17 (2.81%) Red Hat
7 16 (2.64%) Cisco
8 14 (2.31%) HP
9 13 (2.15%) Murex
10 11 (1.82%) SunGard
10 11 (1.82%) Remedy
10 11 (1.82%) ION Trading
11 10 (1.65%) Misys
11 10 (1.65%) Reuters
11 10 (1.65%) Bloomberg
12 9 (1.49%) FactSet
13 8 (1.32%) Huawei
13 8 (1.32%) PeopleSoft
14 6 (0.99%) Cognos
14 6 (0.99%) Sybase
City, London
Maclean Moore Consulting
Salary: From £100,000 to £140,000 per annum Bonus, Pension, Healthcare, Holida
Posted: 20 hours ago
City, London
Greywood Associates Limited
Salary: £45000 - £50000 per annum + bens
Posted: 21 hours ago
City, London
Recommend Recruitment
Salary: From £60,000 to £70,000 per annum bonus, healthcare, pension, life ass
Posted: Yesterday
City, London
TEKsystems
Salary: £55000 - £85000 per annum + Bonus amd Benefits
Posted: 2 days ago
City, London
Randstad Technologies
Salary: £50000.00 - £70000.00 per annum + Bens + Bonus
Posted: 2 days ago
City, London
Vadis People
Salary: £50000 to £60000 per annum
Posted: 2 days ago
City, London
Eutopia Solutions Ltd
Salary: £45000.00 per annum
Posted: 3 days ago
City, London
Advantage XPO
Posted: 3 days ago
City, London
ISL
Salary: £45000.00 - £50000.00 per annum + Benefits + Bonus
Posted: 4 days ago
City, London
Connectus
Salary: £45000 - £50000 per annum
Posted: 5 days ago
City of London
Claremont Consulting Limited
Salary: £50000.00 - £65000.00 per annum
Posted: 5 days ago
City of London
Interquest - ITQ Financial - Tunbridge Wells
Salary: £65500 - £75000 per annum + benefits
Posted: 9 days ago
City of London
Huxley Associates
Salary: competitive
Posted: 12 days ago
City of London
Interquest - ITQ Financial - Tunbridge Wells
Posted: 12 days ago
City of London
Deerfoot IT
Salary: £50000 - £60000 per annum
Posted: 16 days ago
City of London
Claremont Consulting Limited
Salary: £45000 - £55000 per annum + benefits
Posted: 18 days ago