The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the City of London region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 27 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Mar 2015
Same period 2014 Same period 2013
Services Delivery
Rank 61 89 117
Rank change year-on-year
+28 +28
Permanent jobs citing Service Delivery 423 340 257
As % of all permanent IT jobs located in the City of London 4.07% 3.04% 2.32%
As % of the Processes & Methodologies category 4.84% 3.68% 2.89%
Number of salaries quoted 326 295 211
Average salary £48,500 £55,000 £52,500
Average salary % change year-on-year
-11.81% +4.76%
90% offered a salary of more than £33,500 £35,000 £35,000
10% offered a salary of more than £75,000 £75,000 £75,000
UK excluding London average salary £45,000 £42,500 £45,000
% change year-on-year
+5.88% -5.55%
Service Delivery
London

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the City of London region.

Processes & Methodologies Category
City of London
Permanent IT job ads with a match in the
Processes & Methodologies category
8747 9230 8879
As % of all permanent IT jobs located in the City of London 84.10% 82.52% 80.10%
Number of salaries quoted 7347 7706 7865
Average salary £57,500 £55,000 £55,000
Average salary % change year-on-year
+4.54% -
90% offered a salary of more than £38,000 £37,500 £37,500
10% offered a salary of more than £82,500 £80,000 £82,500
UK excluding London average salary £43,275 £42,500 £40,000
% change year-on-year
+1.82% +6.25%

Service Delivery
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the City of London region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in the City of London

Service Delivery
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the City of London region.

Service Delivery Salary Trend in the City of London

Service Delivery
Salary Histogram in the City of London

This chart provides a salary histogram for IT jobs citing Service Delivery across the City of London region over the 3 months to 27 March 2015.

Service Delivery Salary Histogram in the City of London

Service Delivery
Top 30 Related IT Skills in the City of London

For the 6 months to 27 March 2015, IT jobs across the City of London region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 331 (44.97%) ITIL
2 306 (41.58%) Finance
3 242 (32.88%) Windows
4 188 (25.54%) Service Management
5 178 (24.18%) Microsoft
6 136 (18.48%) SLA
7 124 (16.85%) Banking
8 117 (15.90%) Active Directory
9 115 (15.63%) MS Excel
10 109 (14.81%) Cisco
11 104 (14.13%) SQL
12 94 (12.77%) Project Management
13 92 (12.50%) VMware
14 89 (12.09%) Windows 7
15 85 (11.55%) Degree
16 80 (10.87%) Citrix
17 74 (10.05%) Financial Institution
17 74 (10.05%) VMware Infrastructure
18 70 (9.51%) Microsoft Certification
19 64 (8.70%) Business Continuity
20 62 (8.42%) Blackberry
20 62 (8.42%) Juniper
20 62 (8.42%) MCSE
21 61 (8.29%) SQL Server
21 61 (8.29%) DNS
22 60 (8.15%) Windows Server 2008
23 59 (8.02%) Investment Banking
24 56 (7.61%) DHCP
24 56 (7.61%) Cisco Certification
25 55 (7.47%) Linux

Service Delivery
Top Related IT Skills in the City of London by Category

For the 6 months to 27 March 2015, IT jobs across the City of London region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 41 (5.57%) MS Exchange
2 25 (3.40%) IIS
3 24 (3.26%) SharePoint
4 21 (2.85%) Exchange Server 2010
5 18 (2.45%) Blackberry Enterprise Server
6 15 (2.04%) Apache
7 11 (1.49%) Elasticsearch
8 9 (1.22%) nginx
9 7 (0.95%) WebSphere
9 7 (0.95%) Lync
10 6 (0.82%) CMS
10 6 (0.82%) Exchange Server 2007
11 5 (0.68%) SharePoint 2013
12 4 (0.54%) Exchange Server 2013
12 4 (0.54%) SharePoint 2010
12 4 (0.54%) Drupal
13 2 (0.27%) Confluence
13 2 (0.27%) IBM Notes
13 2 (0.27%) Sitecore CMS
14 1 (0.14%) Cloud Foundry
Applications
1 115 (15.63%) MS Excel
2 46 (6.25%) MS Office
3 25 (3.40%) MS PowerPoint
4 12 (1.63%) MS Visio
5 11 (1.49%) MS Project
6 8 (1.09%) Spreadsheet
7 2 (0.27%) InfoPath
Business Applications
1 6 (0.82%) Oracle EBS
2 5 (0.68%) Oracle Applications
3 2 (0.27%) SAP FI/CO
3 2 (0.27%) SAP CO
3 2 (0.27%) Dynamics CRM
3 2 (0.27%) SAP FI
3 2 (0.27%) SAP BPC
4 1 (0.14%) SAP PP
4 1 (0.14%) SAP SCM
4 1 (0.14%) Remedy ITSM
4 1 (0.14%) Documaker
4 1 (0.14%) SAP Oil and Gas
4 1 (0.14%) Lawson
4 1 (0.14%) SAP APO
4 1 (0.14%) WebTrends
4 1 (0.14%) SAP SM
Cloud Services
1 4 (0.54%) Office 365
2 3 (0.41%) SuccessFactors
2 3 (0.41%) Taleo
3 2 (0.27%) SaaS
4 1 (0.14%) PaaS
4 1 (0.14%) Heroku
4 1 (0.14%) Microsoft Azure
Communications & Networking
1 61 (8.29%) DNS
2 56 (7.61%) DHCP
3 50 (6.79%) Firewall
4 39 (5.30%) Internet
5 36 (4.89%) MPLS
6 31 (4.21%) VoIP
6 31 (4.21%) Cisco ASA
7 27 (3.67%) LAN
8 26 (3.53%) BGP
9 24 (3.26%) VPN
10 21 (2.85%) Wireless
11 20 (2.72%) SAN
11 20 (2.72%) OSPF
12 19 (2.58%) TCP/IP
13 18 (2.45%) Cisco ISE
14 17 (2.31%) WAN
15 16 (2.17%) Cisco PIX
16 15 (2.04%) NetScreen
17 13 (1.77%) HTTP
18 12 (1.63%) iSCSI
Database & Business Intelligence
1 61 (8.29%) SQL Server
2 27 (3.67%) MySQL
3 22 (2.99%) Relational Database
4 20 (2.72%) Big Data
5 16 (2.17%) Data Warehouse
6 13 (1.77%) SQL Server Reporting Services
7 12 (1.63%) SQL Server 2008
7 12 (1.63%) Oracle Database
8 11 (1.49%) MongoDB
8 11 (1.49%) NoSQL
9 10 (1.36%) Redis
10 9 (1.22%) Hadoop
10 9 (1.22%) PostgreSQL
10 9 (1.22%) QlikView
11 6 (0.82%) DB2
11 6 (0.82%) SQL Server Integration Services
12 4 (0.54%) SQL Server Analysis Services
12 4 (0.54%) Oracle Database 11g
13 3 (0.41%) OLTP
13 3 (0.41%) Oracle Database 10g
Development Applications
1 17 (2.31%) Visual Studio
2 5 (0.68%) JIRA
3 3 (0.41%) Team Foundation Server
3 3 (0.41%) Serena SBM
3 3 (0.41%) LoadRunner
4 2 (0.27%) ClearQuest
4 2 (0.27%) ClearCase
4 2 (0.27%) SQL Server Management Studio (SSMS)
5 1 (0.14%) Visual Studio Tools for Office
5 1 (0.14%) JMeter
General
1 306 (41.58%) Finance
2 124 (16.85%) Banking
3 74 (10.05%) Financial Institution
4 59 (8.02%) Investment Banking
5 51 (6.93%) Front Office
6 43 (5.84%) Telecoms
7 41 (5.57%) Retail
8 25 (3.40%) Legal
9 21 (2.85%) Law
10 16 (2.17%) Marketing
11 14 (1.90%) Advertising
12 12 (1.63%) Billing
13 7 (0.95%) Publishing
13 7 (0.95%) Pharmaceutical
13 7 (0.95%) Back Office
14 6 (0.82%) Electronics
15 4 (0.54%) Manufacturing
16 3 (0.41%) French Language
16 3 (0.41%) German Language
16 3 (0.41%) Italian Language
Job Titles
1 145 (19.70%) Service Manager
2 97 (13.18%) Analyst
3 83 (11.28%) Delivery Manager
4 80 (10.87%) Services Delivery Manager
5 64 (8.70%) Support Analyst
6 51 (6.93%) Desktop Support
7 49 (6.66%) Consultant
8 47 (6.39%) Desktop Support Analyst
8 47 (6.39%) Desktop Analyst
9 46 (6.25%) Support Engineer
10 31 (4.21%) Architect
11 28 (3.80%) Trade Floor Support Analyst
12 25 (3.40%) Network Engineer
13 22 (2.99%) Developer
13 22 (2.99%) Administrator
14 19 (2.58%) Team Leader
15 18 (2.45%) Senior Manager
16 17 (2.31%) Senior Consultant
16 17 (2.31%) Project Manager
16 17 (2.31%) DBA
Libraries, Frameworks & Software Standards
1 27 (3.67%) .NET
2 14 (1.90%) XML
3 13 (1.77%) Middleware
4 12 (1.63%) LAMP
4 12 (1.63%) Hibernate
4 12 (1.63%) Spring
4 12 (1.63%) Spring MVC
5 10 (1.36%) HTML
6 9 (1.22%) Memcached
7 8 (1.09%) Web Services
7 8 (1.09%) ASP.NET
8 6 (0.82%) WebSphere MQ
9 5 (0.68%) .NET Framework
9 5 (0.68%) Oracle Fusion
9 5 (0.68%) CSS
10 4 (0.54%) Ajax
11 3 (0.41%) jQuery
11 3 (0.41%) J2EE
11 3 (0.41%) WinForms
11 3 (0.41%) XHTML
Miscellaneous
1 62 (8.42%) Blackberry
2 52 (7.07%) Management Information System
3 44 (5.98%) Analytical Skills
4 26 (3.53%) Computer Science
5 15 (2.04%) Open Source
6 14 (1.90%) Enterprise Software
7 11 (1.49%) Hedge funds
7 11 (1.49%) Statistics
8 6 (0.82%) PKI
8 6 (0.82%) PMI
8 6 (0.82%) iPad
8 6 (0.82%) User Experience
9 5 (0.68%) Foreign Exchange (FX)
9 5 (0.68%) Online Banking
9 5 (0.68%) DataPower
10 4 (0.54%) Fat Client
10 4 (0.54%) CMDB
10 4 (0.54%) Client/Server
10 4 (0.54%) Thin Client
10 4 (0.54%) Performance Metrics
Operating Systems
1 242 (32.88%) Windows
2 89 (12.09%) Windows 7
3 60 (8.15%) Windows Server 2008
4 55 (7.47%) Linux
5 47 (6.39%) Windows Server 2012
6 34 (4.62%) UNIX
7 26 (3.53%) Windows Server 2003
8 19 (2.58%) Windows XP
8 19 (2.58%) Windows 8
9 10 (1.36%) Windows Vista
10 9 (1.22%) Ubuntu
11 7 (0.95%) Red Hat Enterprise Linux
12 4 (0.54%) Solaris
13 3 (0.41%) zOS
14 2 (0.27%) Apple iOS
14 2 (0.27%) AIX
15 1 (0.14%) Mac OS X
15 1 (0.14%) Mac OS
Processes & Methodologies
1 331 (44.97%) ITIL
2 188 (25.54%) Service Management
3 94 (12.77%) Project Management
4 64 (8.70%) Business Continuity
5 49 (6.66%) Continuous Improvement
6 47 (6.39%) Business Continuity Management
7 46 (6.25%) Change Management
8 45 (6.11%) Incident Management
8 45 (6.11%) Line Management
9 43 (5.84%) Agile Software Development
9 43 (5.84%) Stakeholder Management
10 39 (5.30%) Mentoring
11 38 (5.16%) Disaster Recovery
12 37 (5.03%) Network Management
13 36 (4.89%) ITSM
14 35 (4.76%) PRINCE2
15 34 (4.62%) Performance Management
16 33 (4.48%) Problem Management
16 33 (4.48%) Coaching
17 28 (3.80%) People Management
Programming Languages
1 104 (14.13%) SQL
2 51 (6.93%) Java
3 27 (3.67%) Perl
4 22 (2.99%) PowerShell
5 15 (2.04%) C#
6 14 (1.90%) Python
7 12 (1.63%) Shell Script
8 10 (1.36%) JavaScript
9 9 (1.22%) C
9 9 (1.22%) Scala
10 7 (0.95%) VB
11 6 (0.82%) PL/SQL
12 5 (0.68%) PHP
12 5 (0.68%) Bash Shell
13 3 (0.41%) VBA
13 3 (0.41%) T-SQL
14 2 (0.27%) MATLAB
14 2 (0.27%) VB6
14 2 (0.27%) Korn
14 2 (0.27%) COBOL
Qualifications
1 85 (11.55%) Degree
2 70 (9.51%) Microsoft Certification
3 62 (8.42%) MCSE
4 56 (7.61%) Cisco Certification
5 52 (7.07%) MCP
6 36 (4.89%) ITIL Certification
7 25 (3.40%) CCNP
7 25 (3.40%) CCNA
8 15 (2.04%) Security Cleared
9 14 (1.90%) CCSE
10 12 (1.63%) ITIL Foundation Certificate
11 11 (1.49%) PMI Certification
11 11 (1.49%) CCIE
12 9 (1.22%) CCA
12 9 (1.22%) Citrix Certification
13 7 (0.95%) JNCIA
13 7 (0.95%) JNCIP
14 6 (0.82%) VMware Certified Professional (VCP)
14 6 (0.82%) CCSA
14 6 (0.82%) PRINCE2 Certification
Quality Assurance & Compliance
1 136 (18.48%) SLA
2 28 (3.80%) COBIT
3 21 (2.85%) ISO 9001
4 20 (2.72%) QA
5 11 (1.49%) ISO/IEC 27001
6 10 (1.36%) PCI DSS
6 10 (1.36%) Sarbanes-Oxley
7 4 (0.54%) Basel II
7 4 (0.54%) HIPAA
8 2 (0.27%) Solvency II
8 2 (0.27%) Val IT
8 2 (0.27%) ISO 9000
9 1 (0.14%) HL7
9 1 (0.14%) MiFID
9 1 (0.14%) P3O
9 1 (0.14%) EMIR
9 1 (0.14%) FINREP
System Software
1 117 (15.90%) Active Directory
2 74 (10.05%) VMware Infrastructure
3 23 (3.13%) Hyper-V
3 23 (3.13%) XenApp
4 18 (2.45%) Terminal Services
5 14 (1.90%) XenDesktop
6 12 (1.63%) NFS
6 12 (1.63%) Microsoft App-V
7 9 (1.22%) Varnish
7 9 (1.22%) vSphere
8 8 (1.09%) Citrix Presentation Server
9 6 (0.82%) VMware ESX
10 2 (0.27%) VMware ESXi
10 2 (0.27%) Samba
11 1 (0.14%) ISA Server
11 1 (0.14%) UAG
Systems Management
1 20 (2.72%) SCCM
2 17 (2.31%) Tivoli
3 10 (1.36%) Puppet
4 9 (1.22%) Sysprep
4 9 (1.22%) ZABBIX
4 9 (1.22%) Cacti
4 9 (1.22%) Nagios
5 8 (1.09%) SCOM
6 7 (0.95%) Norton AntiVirus
7 6 (0.82%) SCOrch
8 3 (0.41%) HP Operations Orchestration
8 3 (0.41%) Symantec Enterprise Vault
9 2 (0.27%) Systems Management Server (SMS)
9 2 (0.27%) OpenView
10 1 (0.14%) Oracle Enterprise Manager
10 1 (0.14%) Control-M
10 1 (0.14%) Backup Exec
10 1 (0.14%) Nessus
10 1 (0.14%) Oracle Identity Management
10 1 (0.14%) SCSM
Vendors
1 178 (24.18%) Microsoft
2 109 (14.81%) Cisco
3 92 (12.50%) VMware
4 80 (10.87%) Citrix
5 62 (8.42%) Juniper
6 51 (6.93%) ServiceNow
7 49 (6.66%) Oracle
8 37 (5.03%) CheckPoint
9 36 (4.89%) F5
10 28 (3.80%) HP
11 23 (3.13%) Fortinet
12 22 (2.99%) Blue Coat
13 21 (2.85%) NetApp
14 20 (2.72%) Symantec
15 19 (2.58%) Verint
16 18 (2.45%) IronPort
17 15 (2.04%) CyberTech
18 12 (1.63%) SAP
18 12 (1.63%) IBM
19 11 (1.49%) Avaya
City, London
RecruitmentRevolution.com Limited
Salary: Up to £26,000 per annum
Posted: Yesterday
City, London
Lloyds Banking Group
Posted: Yesterday
City, London
Harvey Nash plc
Salary: £25000 per annum + Fixed Term until Dec
Posted: 2 days ago
City, London
Talent Spa
Salary: Competitive Salary + Bonus scheme
Posted: 2 days ago
City, London
Synergize Consulting
Salary: From £60,000 to £70,000 per annum + Benefits
Posted: 3 days ago
City, London
Randstad Technologies
Salary: £25000.00 - £30000.00 per annum + benefits
Posted: 3 days ago
City, London
McGregor Boyall
Posted: 3 days ago
City, London
Harvey Nash plc
Salary: £41000 - £50000 per annum + £6,6k + Bonus
Posted: 4 days ago
City, London
Global Technology Solutions Ltd
Salary: £45000 - £50000 per annum + ben
Posted: 4 days ago
City, London
Burns Sheehan
Salary: £55000 - £65000 per annum
Posted: 4 days ago
City, London
Burns Sheehan
Salary: £55000 - £65000 per annum
Posted: 4 days ago
City, London
Randstad Technologies
Salary: £100000.00 - £135000.00 per annum + bonus, benefits, pension
Posted: 4 days ago
City, London
Eutopia Solutions Ltd
Salary: £45000.00 - £50000.00 per annum + pension
Posted: 4 days ago
City, London
Harrington Starr
Salary: £80000 - £90000 per annum + bonus
Posted: 6 days ago
City, London
Bell Integration
Salary: Unspecified
Posted: 8 days ago
City, London
CGI
Salary: £20000 - £24000 per annum + excellent benefits
Posted: 8 days ago
City, London
Bell Integration
Posted: 9 days ago
City, London
Bell Integration
Posted: 9 days ago
City, London
Bell Integration
Salary: Competitive
Posted: 9 days ago
City, London
Bell Integration
Salary: Unspecified
Posted: 9 days ago