The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the City of London region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 21 April 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
21 Apr 2015
Same period 2014 Same period 2013
Services Delivery
Rank 64 90 118
Rank change year-on-year
+26 +28
Permanent jobs citing Service Delivery 413 373 270
As % of all permanent IT jobs located in the City of London 3.89% 2.95% 2.29%
As % of the Processes & Methodologies category 4.57% 3.57% 2.84%
Number of salaries quoted 318 314 216
Average salary £48,500 £55,000 £55,000
Average salary % change year-on-year
-11.81% -
90% offered a salary of more than £33,500 £35,000 £35,000
10% offered a salary of more than £75,000 £80,000 £72,500
UK excluding London average salary £45,000 £45,000 £45,000
Service Delivery
London

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the City of London region.

Processes & Methodologies Category
City of London
Permanent IT job ads with a match in the
Processes & Methodologies category
9036 10459 9506
As % of all permanent IT jobs located in the City of London 85.08% 82.83% 80.80%
Number of salaries quoted 7602 8729 8306
Average salary £57,500 £55,000 £55,000
Average salary % change year-on-year
+4.54% -
90% offered a salary of more than £38,483 £37,500 £37,500
10% offered a salary of more than £82,500 £80,000 £80,000
UK excluding London average salary £44,000 £42,500 £40,000
% change year-on-year
+3.52% +6.25%

Service Delivery
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the City of London region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in the City of London

Service Delivery
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the City of London region.

Service Delivery Salary Trend in the City of London

Service Delivery
Salary Histogram in the City of London

This chart provides a salary histogram for IT jobs citing Service Delivery across the City of London region over the 3 months to 21 April 2015.

Service Delivery Salary Histogram in the City of London

Service Delivery
Top 30 Related IT Skills in the City of London

For the 6 months to 21 April 2015, IT jobs across the City of London region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 322 (44.05%) ITIL
2 319 (43.64%) Finance
3 234 (32.01%) Windows
4 191 (26.13%) Service Management
5 164 (22.44%) Microsoft
6 140 (19.15%) SLA
7 136 (18.60%) Banking
8 114 (15.60%) MS Excel
9 112 (15.32%) Active Directory
10 109 (14.91%) Cisco
11 102 (13.95%) SQL
12 100 (13.68%) Project Management
13 90 (12.31%) VMware
14 87 (11.90%) Degree
15 85 (11.63%) Windows 7
16 81 (11.08%) Citrix
17 76 (10.40%) VMware Infrastructure
18 75 (10.26%) Financial Institution
19 72 (9.85%) Microsoft Certification
20 68 (9.30%) MCSE
21 66 (9.03%) Business Continuity
22 65 (8.89%) Juniper
23 63 (8.62%) DNS
24 62 (8.48%) Windows Server 2008
25 61 (8.34%) Blackberry
26 60 (8.21%) SQL Server
26 60 (8.21%) Management Information System
26 60 (8.21%) Investment Banking
27 59 (8.07%) Cisco Certification
28 56 (7.66%) DHCP

Service Delivery
Top Related IT Skills in the City of London by Category

For the 6 months to 21 April 2015, IT jobs across the City of London region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 39 (5.34%) MS Exchange
2 23 (3.15%) IIS
3 22 (3.01%) SharePoint
4 18 (2.46%) Exchange Server 2010
5 17 (2.33%) Apache
6 16 (2.19%) Blackberry Enterprise Server
7 9 (1.23%) nginx
8 7 (0.96%) Elasticsearch
8 7 (0.96%) WebSphere
8 7 (0.96%) Drupal
9 6 (0.82%) Exchange Server 2007
9 6 (0.82%) Lync
10 5 (0.68%) Exchange Server 2013
11 4 (0.55%) CMS
12 3 (0.41%) IBM Notes
12 3 (0.41%) SharePoint 2013
13 2 (0.27%) Confluence
13 2 (0.27%) Sitecore CMS
14 1 (0.14%) Office Communications Server
14 1 (0.14%) Exchange Server 2003
Applications
1 114 (15.60%) MS Excel
2 43 (5.88%) MS Office
3 23 (3.15%) MS PowerPoint
4 11 (1.50%) MS Visio
5 10 (1.37%) Spreadsheet
6 9 (1.23%) MS Project
Business Applications
1 7 (0.96%) Oracle Applications
2 4 (0.55%) SAP FI/CO
2 4 (0.55%) SAP CO
2 4 (0.55%) Cognos TM1
2 4 (0.55%) SAP FI
3 3 (0.41%) Dynamics CRM
4 2 (0.27%) Oracle Financials
4 2 (0.27%) PeopleSoft Financials
4 2 (0.27%) SAP SD
4 2 (0.27%) CODA-Financials
4 2 (0.27%) Oracle EBS
4 2 (0.27%) SAP BPC
5 1 (0.14%) Primavera
5 1 (0.14%) SAP APO
5 1 (0.14%) WebTrends
5 1 (0.14%) SAP SM
5 1 (0.14%) Lawson
5 1 (0.14%) SAP PP
5 1 (0.14%) SAP SCM
5 1 (0.14%) Remedy ITSM
Cloud Services
1 10 (1.37%) SaaS
2 4 (0.55%) Office 365
2 4 (0.55%) Mimecast
3 2 (0.27%) SuccessFactors
3 2 (0.27%) Taleo
4 1 (0.14%) Cloud Computing
4 1 (0.14%) Microsoft Azure
4 1 (0.14%) Amazon AWS
Communications & Networking
1 63 (8.62%) DNS
2 56 (7.66%) DHCP
3 55 (7.52%) Firewall
4 38 (5.20%) MPLS
5 35 (4.79%) Internet
6 31 (4.24%) Cisco ASA
7 27 (3.69%) BGP
7 27 (3.69%) LAN
8 25 (3.42%) VoIP
9 24 (3.28%) Wireless
10 21 (2.87%) OSPF
10 21 (2.87%) VPN
11 18 (2.46%) SAN
11 18 (2.46%) Cisco ISE
12 16 (2.19%) Cisco PIX
12 16 (2.19%) WAN
13 15 (2.05%) TCP/IP
13 15 (2.05%) NetScreen
14 13 (1.78%) HTTP
15 12 (1.64%) Cisco Nexus
Database & Business Intelligence
1 60 (8.21%) SQL Server
2 29 (3.97%) MySQL
3 20 (2.74%) Relational Database
4 16 (2.19%) Big Data
5 13 (1.78%) SQL Server Reporting Services
6 12 (1.64%) Oracle Database
6 12 (1.64%) Data Warehouse
7 10 (1.37%) Hadoop
8 9 (1.23%) SQL Server 2008
8 9 (1.23%) PostgreSQL
8 9 (1.23%) QlikView
9 8 (1.09%) Microsoft Power View
10 7 (0.96%) MongoDB
10 7 (0.96%) NoSQL
10 7 (0.96%) DB2
11 6 (0.82%) Redis
11 6 (0.82%) SQL Server Integration Services
12 4 (0.55%) SQL Server Analysis Services
12 4 (0.55%) Oracle Database 11g
13 3 (0.41%) Oracle Database 10g
Development Applications
1 10 (1.37%) Visual Studio
2 4 (0.55%) JIRA
2 4 (0.55%) Team Foundation Server
3 2 (0.27%) SQL Server Management Studio (SSMS)
4 1 (0.14%) Visual Studio Tools for Office
4 1 (0.14%) StyleCop
4 1 (0.14%) MSTest
4 1 (0.14%) Moq
4 1 (0.14%) ClearCase
4 1 (0.14%) LoadRunner
4 1 (0.14%) ClearQuest
4 1 (0.14%) Serena SBM
General
1 319 (43.64%) Finance
2 136 (18.60%) Banking
3 75 (10.26%) Financial Institution
4 60 (8.21%) Investment Banking
5 53 (7.25%) Front Office
6 49 (6.70%) Retail
7 39 (5.34%) Telecoms
8 24 (3.28%) Legal
9 19 (2.60%) Law
10 16 (2.19%) Marketing
11 15 (2.05%) Advertising
12 12 (1.64%) Billing
13 8 (1.09%) Publishing
14 5 (0.68%) Pharmaceutical
14 5 (0.68%) Back Office
14 5 (0.68%) Electronics
15 3 (0.41%) Manufacturing
16 2 (0.27%) French Language
16 2 (0.27%) German Language
16 2 (0.27%) Italian Language
Job Titles
1 137 (18.74%) Service Manager
2 94 (12.86%) Analyst
3 75 (10.26%) Delivery Manager
4 73 (9.99%) Services Delivery Manager
5 64 (8.76%) Support Analyst
6 53 (7.25%) Desktop Support
7 52 (7.11%) Support Engineer
8 50 (6.84%) Consultant
9 49 (6.70%) Desktop Support Analyst
9 49 (6.70%) Desktop Analyst
10 29 (3.97%) Developer
10 29 (3.97%) Trade Floor Support Analyst
11 26 (3.56%) Network Engineer
12 24 (3.28%) Architect
13 21 (2.87%) Technical Consultant
14 19 (2.60%) Senior Consultant
14 19 (2.60%) Team Leader
15 18 (2.46%) Senior Manager
15 18 (2.46%) Administrator
16 17 (2.33%) 3rd Line Support
Libraries, Frameworks & Software Standards
1 28 (3.83%) .NET
2 15 (2.05%) LAMP
3 14 (1.92%) HTML
4 13 (1.78%) Middleware
5 11 (1.50%) Web Services
5 11 (1.50%) XML
6 9 (1.23%) Memcached
7 8 (1.09%) Spring
7 8 (1.09%) Spring MVC
7 8 (1.09%) Hibernate
8 7 (0.96%) ASP.NET
9 6 (0.82%) CSS
9 6 (0.82%) .NET Framework
9 6 (0.82%) WebSphere MQ
10 5 (0.68%) Oracle Fusion
11 4 (0.55%) jQuery
12 3 (0.41%) JSON
12 3 (0.41%) SOAP
12 3 (0.41%) WinForms
13 2 (0.27%) J2EE
Miscellaneous
1 61 (8.34%) Blackberry
2 60 (8.21%) Management Information System
3 42 (5.75%) Analytical Skills
4 25 (3.42%) Computer Science
5 14 (1.92%) Open Source
5 14 (1.92%) Enterprise Software
6 13 (1.78%) Statistics
7 10 (1.37%) Hedge funds
8 6 (0.82%) PKI
9 5 (0.68%) Online Banking
9 5 (0.68%) Reference Data
9 5 (0.68%) PMI
9 5 (0.68%) Foreign Exchange (FX)
9 5 (0.68%) DataPower
10 4 (0.55%) iPad
10 4 (0.55%) User Experience
10 4 (0.55%) Performance Metrics
10 4 (0.55%) CMDB
10 4 (0.55%) Mathematics
11 3 (0.41%) Thin Client
Operating Systems
1 234 (32.01%) Windows
2 85 (11.63%) Windows 7
3 62 (8.48%) Windows Server 2008
4 55 (7.52%) Linux
5 46 (6.29%) Windows Server 2012
6 34 (4.65%) UNIX
7 26 (3.56%) Windows Server 2003
8 16 (2.19%) Windows 8
9 15 (2.05%) Windows XP
10 10 (1.37%) Windows Vista
11 9 (1.23%) Red Hat Enterprise Linux
11 9 (1.23%) Ubuntu
12 5 (0.68%) zOS
13 4 (0.55%) Solaris
14 1 (0.14%) AIX
14 1 (0.14%) Mac OS X
14 1 (0.14%) Mac OS
Processes & Methodologies
1 322 (44.05%) ITIL
2 191 (26.13%) Service Management
3 100 (13.68%) Project Management
4 66 (9.03%) Business Continuity
5 49 (6.70%) Continuous Improvement
5 49 (6.70%) Business Continuity Management
6 46 (6.29%) Line Management
7 45 (6.16%) Incident Management
8 44 (6.02%) Change Management
9 43 (5.88%) Agile Software Development
10 42 (5.75%) Network Management
11 39 (5.34%) Mentoring
12 37 (5.06%) Stakeholder Management
12 37 (5.06%) Disaster Recovery
13 36 (4.92%) Problem Management
14 35 (4.79%) Coaching
15 34 (4.65%) Performance Management
15 34 (4.65%) PRINCE2
16 31 (4.24%) People Management
17 29 (3.97%) Configuration Management
Programming Languages
1 102 (13.95%) SQL
2 48 (6.57%) Java
3 26 (3.56%) Perl
4 16 (2.19%) JavaScript
5 15 (2.05%) PowerShell
6 14 (1.92%) C#
6 14 (1.92%) Python
6 14 (1.92%) Shell Script
7 9 (1.23%) Scala
8 8 (1.09%) C
8 8 (1.09%) PHP
9 7 (0.96%) VB
10 6 (0.82%) PL/SQL
11 5 (0.68%) Bash Shell
12 3 (0.41%) T-SQL
12 3 (0.41%) VBA
13 2 (0.27%) MATLAB
13 2 (0.27%) VB6
13 2 (0.27%) Korn
13 2 (0.27%) COBOL
Qualifications
1 87 (11.90%) Degree
2 72 (9.85%) Microsoft Certification
3 68 (9.30%) MCSE
4 59 (8.07%) Cisco Certification
5 52 (7.11%) MCP
6 36 (4.92%) ITIL Certification
7 28 (3.83%) CCNP
8 25 (3.42%) CCNA
9 14 (1.92%) CCSE
10 12 (1.64%) Security Cleared
11 11 (1.50%) CCIE
12 9 (1.23%) CCA
12 9 (1.23%) Citrix Certification
12 9 (1.23%) ITIL Foundation Certificate
13 8 (1.09%) PMI Certification
14 7 (0.96%) PRINCE2 Certification
14 7 (0.96%) JNCIA
14 7 (0.96%) HND
14 7 (0.96%) NVQ Level 4
14 7 (0.96%) JNCIP
Quality Assurance & Compliance
1 140 (19.15%) SLA
2 28 (3.83%) COBIT
3 21 (2.87%) QA
4 19 (2.60%) ISO 9001
5 11 (1.50%) ISO/IEC 27001
6 10 (1.37%) Sarbanes-Oxley
7 9 (1.23%) PCI DSS
8 4 (0.55%) HIPAA
8 4 (0.55%) Solvency II
8 4 (0.55%) Basel II
9 2 (0.27%) ISO 9000
9 2 (0.27%) Val IT
9 2 (0.27%) Basel III
10 1 (0.14%) P3O
10 1 (0.14%) EMIR
10 1 (0.14%) HL7
10 1 (0.14%) MiFID
System Software
1 112 (15.32%) Active Directory
2 76 (10.40%) VMware Infrastructure
3 23 (3.15%) Hyper-V
3 23 (3.15%) XenApp
4 18 (2.46%) Terminal Services
5 13 (1.78%) XenDesktop
6 11 (1.50%) NFS
6 11 (1.50%) Microsoft App-V
7 9 (1.23%) Varnish
8 8 (1.09%) vSphere
8 8 (1.09%) Citrix Presentation Server
9 6 (0.82%) VMware ESX
10 1 (0.14%) ISA Server
10 1 (0.14%) Samba
10 1 (0.14%) UAG
10 1 (0.14%) BitLocker
Systems Management
1 18 (2.46%) SCCM
2 17 (2.33%) Tivoli
3 10 (1.37%) Puppet
4 9 (1.23%) Sysprep
4 9 (1.23%) ZABBIX
4 9 (1.23%) Cacti
4 9 (1.23%) Nagios
5 5 (0.68%) Norton AntiVirus
5 5 (0.68%) HP Operations Orchestration
6 4 (0.55%) SCOM
7 3 (0.41%) SCOrch
8 2 (0.27%) Symantec Enterprise Vault
8 2 (0.27%) Systems Management Server (SMS)
8 2 (0.27%) OpenView
9 1 (0.14%) Oracle Enterprise Manager
9 1 (0.14%) Control-M
9 1 (0.14%) Backup Exec
9 1 (0.14%) Nessus
9 1 (0.14%) Oracle Identity Management
9 1 (0.14%) SCSM
Vendors
1 164 (22.44%) Microsoft
2 109 (14.91%) Cisco
3 90 (12.31%) VMware
4 81 (11.08%) Citrix
5 65 (8.89%) Juniper
6 53 (7.25%) ServiceNow
7 44 (6.02%) Oracle
8 37 (5.06%) CheckPoint
8 37 (5.06%) F5
9 28 (3.83%) HP
10 23 (3.15%) Fortinet
11 22 (3.01%) Blue Coat
12 20 (2.74%) Verint
13 18 (2.46%) IronPort
13 18 (2.46%) NetApp
14 17 (2.33%) Symantec
15 16 (2.19%) CyberTech
16 15 (2.05%) SAP
17 14 (1.92%) IBM
18 12 (1.64%) Avaya
City, London
Miller Maxwell Ltd
Salary: From £80,000 to £100,000 per annum Plus Full Benefits package
Posted: 18 hours ago
City, London
Global Technology Solutions Ltd
Salary: £55000 - £65000 per annum + benefits
Posted: 3 days ago
City of London
Interquest - IQ ESM
Salary: £50000 - £60000 per annum + bonus, healthcare, pension
Posted: 3 days ago
City of London
Streamline Connections
Salary: £60000 - £65000 per annum + Benefits
Posted: 3 days ago
City, London
Asset Resourcing Ltd
Salary: £70000 - £75000 per annum + 15% bonus + benefits
Posted: 4 days ago
City, London
Experis Ltd
Salary: £45000.00 - £46000.00 per annum
Posted: 4 days ago
City, London
Eligo Recruitment Ltd
Salary: £25000.00 - £30000.00 per annum
Posted: 5 days ago
City, London
Networking People
Salary: Benefits
Posted: 5 days ago
City of London
Modis International - London
Salary: £40000 - £50000 per annum + good benefits
Posted: 5 days ago
City, London
Robert Half
Salary: £35000 - £40000 per annum
Posted: 6 days ago
City, London
ABW Recruitment
Salary: benefits
Posted: 7 days ago
City of London
Claremont Consulting Limited
Salary: £30000 - £45000 per annum + good overtime, benefits & package
Posted: 7 days ago
City of London
Bluefire Consulting
Salary: £40000 - £50000 per annum + Excellent Benefits
Posted: 7 days ago
City, London
Oracle Corporation UK Ltd
Posted: 13 days ago
City, London
Oracle Corporation UK Ltd
Posted: 18 days ago
City of London
Mason Frank
Salary: £45000 - £55000 per annum + Excellent Benefits
Posted: 19 days ago
City of London
Interquest - IQ Telecom
Salary: £35000 - £40000 per annum
Posted: 21 days ago
City of London
Hays IT - Uk Posting account
Salary: £70000.00 - £80000.00 per annum
Posted: 24 days ago
City, London
Lloyds Banking Group
Posted: 24 days ago