The first table below looks at the demand for Service Delivery skills in IT jobs advertised for the City of London region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 16 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the City of London region.

Location
3 months to
16 Apr 2014
Same period 2013 Same period 2012
Services Delivery
Rank 86 116 116
Rank change year-on-year
+30 0
Permanent jobs citing Service Delivery 391 268 298
As % of all permanent IT jobs located in the City of London 3.07% 2.25% 2.14%
As % of the Processes & Methodologies category 3.77% 2.82% 2.72%
Number of salaries quoted 333 218 238
Average salary £55,000 £55,000 £52,500
Average salary % change year-on-year
- +4.76%
90% offered a salary of more than £35,000 £35,000 £32,500
10% offered a salary of more than £80,000 £73,250 £72,500
UK excluding London average salary £45,000 £45,000 £45,000
Processes & Methodologies Category
City of London
Permanent IT job ads with a match in the
Processes & Methodologies category
10365 9507 10971
As % of all permanent IT jobs located in the City of London 81.29% 79.68% 78.63%
Number of salaries quoted 8631 8327 9948
Average salary £55,000 £55,000 £57,500
Average salary % change year-on-year
- -4.34%
90% offered a salary of more than £37,500 £37,500 £36,500
10% offered a salary of more than £80,000 £82,500 £80,000
UK excluding London average salary £42,500 £40,000 £40,052
% change year-on-year
+6.25% -0.12%
Service Delivery
London

Service Delivery
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the City of London region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in the City of London

Service Delivery
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the City of London region.

Service Delivery Salary Trend in the City of London

Service Delivery
Salary Histogram in the City of London

This chart provides a salary histogram for IT jobs citing Service Delivery across the City of London region over the 3 months to 16 April 2014.

Service Delivery Salary Histogram in the City of London

Service Delivery
Top 30 Related IT Skills in the City of London

For the 6 months to 16 April 2014, IT jobs across the City of London region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 263 (39.97%) ITIL
2 233 (35.41%) Finance
3 127 (19.30%) Service Management
4 111 (16.87%) SLA
5 110 (16.72%) Microsoft
6 106 (16.11%) Windows
7 98 (14.89%) Project Management
8 92 (13.98%) Banking
9 87 (13.22%) SQL
10 78 (11.85%) ITIL Certification
11 72 (10.94%) Degree
12 69 (10.49%) MS Excel
13 66 (10.03%) Incident Management
14 59 (8.97%) Change Management
14 59 (8.97%) Continuous Improvement
15 56 (8.51%) Active Directory
16 51 (7.75%) .NET
17 48 (7.29%) MS Office
18 47 (7.14%) Oracle
19 45 (6.84%) Java
20 44 (6.69%) Agile Software Development
21 41 (6.23%) SQL Server
22 39 (5.93%) Linux
22 39 (5.93%) ITSM
23 38 (5.78%) SharePoint
23 38 (5.78%) Stakeholder Management
24 37 (5.62%) VMware
24 37 (5.62%) Web Services
25 35 (5.32%) Cisco
25 35 (5.32%) Legal

Service Delivery
Top Related IT Skills in the City of London by Category

For the 6 months to 16 April 2014, IT jobs across the City of London region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 38 (5.78%) SharePoint
2 27 (4.10%) IIS
3 21 (3.19%) MS Exchange
4 13 (1.98%) WebSphere
5 12 (1.82%) Exchange Server 2010
5 12 (1.82%) WebSphere Process Server
5 12 (1.82%) BizTalk Server
6 10 (1.52%) CMS
7 9 (1.37%) WebSphere Application Server
7 9 (1.37%) Lync
8 6 (0.91%) Office Communications Server
8 6 (0.91%) Drupal
8 6 (0.91%) Exchange Server 2007
9 5 (0.76%) Apache
9 5 (0.76%) Exchange Server 2003
9 5 (0.76%) SharePoint 2010
10 4 (0.61%) SharePoint 2013
10 4 (0.61%) SharePoint Server
10 4 (0.61%) Tomcat
10 4 (0.61%) Documentum
Applications
1 69 (10.49%) MS Excel
2 48 (7.29%) MS Office
3 20 (3.04%) Photoshop
4 13 (1.98%) MS PowerPoint
5 10 (1.52%) MS Visio
6 4 (0.61%) InfoPath
6 4 (0.61%) MS Project
7 1 (0.15%) Spreadsheet
Business Applications
1 13 (1.98%) Dynamics CRM
2 7 (1.06%) Dynamics NAV
2 7 (1.06%) Temenos T24
3 6 (0.91%) Oracle ERP
4 5 (0.76%) Oracle Applications
5 3 (0.46%) Oracle EBS
5 3 (0.46%) Summit
6 1 (0.15%) SAP FI
6 1 (0.15%) Agresso
6 1 (0.15%) Oracle Financials
6 1 (0.15%) SAP FI/CO
6 1 (0.15%) SAP CO
6 1 (0.15%) Magento
6 1 (0.15%) Oracle EBS R12
6 1 (0.15%) IntelliMatch
Cloud Services
1 12 (1.82%) SaaS
2 9 (1.37%) Office 365
3 5 (0.76%) Taleo
3 5 (0.76%) SuccessFactors
4 4 (0.61%) IaaS
5 3 (0.46%) PaaS
6 1 (0.15%) Microsoft Azure
6 1 (0.15%) Amazon AWS
6 1 (0.15%) Cloud Computing
6 1 (0.15%) Google Apps
Communications & Networking
1 34 (5.17%) Firewall
2 32 (4.86%) Internet
3 29 (4.41%) DNS
4 28 (4.26%) Intranet
5 17 (2.58%) TCP/IP
6 15 (2.28%) LAN
6 15 (2.28%) Cisco ASA
7 14 (2.13%) SAN
8 13 (1.98%) VPN
8 13 (1.98%) WAN
9 12 (1.82%) Network Security
9 12 (1.82%) Cisco PIX
10 11 (1.67%) VoIP
10 11 (1.67%) DHCP
11 10 (1.52%) MPLS
12 9 (1.37%) Wireless
12 9 (1.37%) PBX
13 8 (1.22%) Unified Communications
13 8 (1.22%) Ethernet
14 6 (0.91%) Intrusion Detection
Database & Business Intelligence
1 41 (6.23%) SQL Server
2 17 (2.58%) SQL Server Integration Services
3 14 (2.13%) SQL Server 2008
3 14 (2.13%) Data Warehouse
4 11 (1.67%) SQL Server Reporting Services
5 9 (1.37%) SQL Server 2005
6 8 (1.22%) Oracle Database
7 6 (0.91%) SQL Server Analysis Services
7 6 (0.91%) MySQL
8 5 (0.76%) OLAP
8 5 (0.76%) DTS
8 5 (0.76%) Relational Database
9 4 (0.61%) Business Intelligence Development Studio
9 4 (0.61%) Redis
9 4 (0.61%) ProClarity
9 4 (0.61%) MS Access
9 4 (0.61%) SQL Server 2000
10 3 (0.46%) Data Mining
10 3 (0.46%) Microsoft Analysis Services
10 3 (0.46%) Oracle Database 11g
Development Applications
1 21 (3.19%) Team Foundation Server
2 13 (1.98%) Visual Studio
3 11 (1.67%) ClearQuest
3 11 (1.67%) ClearCase
3 11 (1.67%) JIRA
4 3 (0.46%) PowerBuilder
4 3 (0.46%) Subversion
4 3 (0.46%) Visual Studio Tools for Office
5 2 (0.30%) Hudson
6 1 (0.15%) ERwin
6 1 (0.15%) LoadRunner
6 1 (0.15%) CruiseControl
6 1 (0.15%) Selenium
6 1 (0.15%) Git (software)
6 1 (0.15%) Jasmine
6 1 (0.15%) Mocha
General
1 233 (35.41%) Finance
2 92 (13.98%) Banking
3 35 (5.32%) Legal
4 33 (5.02%) Telecoms
5 31 (4.71%) Law
6 29 (4.41%) Publishing
7 26 (3.95%) Marketing
8 25 (3.80%) Retail
9 20 (3.04%) Advertising
10 19 (2.89%) Investment Banking
11 13 (1.98%) Billing
12 9 (1.37%) Front Office
12 9 (1.37%) Financial Institution
13 5 (0.76%) Local Government
14 4 (0.61%) French Language
14 4 (0.61%) Back Office
15 3 (0.46%) German Language
16 2 (0.30%) Spanish Language
16 2 (0.30%) International Banking
16 2 (0.30%) Games
Job Titles
1 151 (22.95%) Service Manager
2 117 (17.78%) Analyst
3 107 (16.26%) Delivery Manager
4 101 (15.35%) Services Delivery Manager
5 42 (6.38%) Support Analyst
6 41 (6.23%) Project Manager
7 39 (5.93%) Applications Support
8 34 (5.17%) Applications Support Analyst
9 32 (4.86%) Infrastructure Manager
9 32 (4.86%) Consultant
10 28 (4.26%) Senior Analyst
11 27 (4.10%) Infrastructure Project Manager
12 22 (3.34%) Architect
13 21 (3.19%) IT Services Manager
13 21 (3.19%) Senior Support Analyst
14 20 (3.04%) Senior Applications Support Analyst
14 20 (3.04%) Senior Manager
15 18 (2.74%) Support Manager
15 18 (2.74%) Service Analyst
16 17 (2.58%) Security Specialist
Libraries, Frameworks & Software Standards
1 51 (7.75%) .NET
2 37 (5.62%) Web Services
3 30 (4.56%) HTML
4 18 (2.74%) XML
5 14 (2.13%) CSS
6 11 (1.67%) Middleware
6 11 (1.67%) J2EE
7 9 (1.37%) HTML5
8 8 (1.22%) .NET Framework
9 5 (0.76%) ASP.NET
9 5 (0.76%) Spring
9 5 (0.76%) Ajax
9 5 (0.76%) jQuery
9 5 (0.76%) Oracle Fusion
10 4 (0.61%) MDX
11 3 (0.46%) WebSphere MQ
11 3 (0.46%) JMS
11 3 (0.46%) JDBC
11 3 (0.46%) ADO.NET
11 3 (0.46%) XHTML
Miscellaneous
1 34 (5.17%) Statistics
2 24 (3.65%) Management Information System
3 23 (3.50%) Blackberry
4 12 (1.82%) CMDB
5 11 (1.67%) SWIFT
6 9 (1.37%) Open Source
7 8 (1.22%) Mobile Banking
7 8 (1.22%) Equities
8 7 (1.06%) Foreign Exchange (FX)
8 7 (1.06%) Computer Science
8 7 (1.06%) Enterprise Software
9 6 (0.91%) Handset
10 5 (0.76%) NHS
10 5 (0.76%) Wiki
10 5 (0.76%) Enterprise Storage
11 4 (0.61%) Mathematics
11 4 (0.61%) Mainframe
12 3 (0.46%) Client/Server
12 3 (0.46%) Clustering
12 3 (0.46%) PDA
Operating Systems
1 106 (16.11%) Windows
2 39 (5.93%) Linux
3 35 (5.32%) Windows Server 2008
4 24 (3.65%) UNIX
5 17 (2.58%) Windows 7
6 16 (2.43%) Windows Server 2012
7 15 (2.28%) Windows Server 2003
8 11 (1.67%) AIX
9 9 (1.37%) Windows XP
9 9 (1.37%) Red Hat Enterprise Linux
10 4 (0.61%) Windows 8
11 3 (0.46%) Solaris
11 3 (0.46%) CentOS
12 2 (0.30%) Android
13 1 (0.15%) Apple iOS
Processes & Methodologies
1 263 (39.97%) ITIL
2 127 (19.30%) Service Management
3 98 (14.89%) Project Management
4 66 (10.03%) Incident Management
5 59 (8.97%) Change Management
5 59 (8.97%) Continuous Improvement
6 44 (6.69%) Agile Software Development
7 39 (5.93%) ITSM
8 38 (5.78%) Stakeholder Management
9 35 (5.32%) Problem Management
10 34 (5.17%) Configuration Management
11 33 (5.02%) Scrum
12 32 (4.86%) CRM
13 31 (4.71%) PRINCE2
13 31 (4.71%) Workflow
14 29 (4.41%) Risk Management
15 26 (3.95%) Release Management
15 26 (3.95%) Performance Management
16 23 (3.50%) ITIL V3
16 23 (3.50%) Business Continuity
Programming Languages
1 87 (13.22%) SQL
2 45 (6.84%) Java
3 31 (4.71%) PowerShell
4 29 (4.41%) C#
5 23 (3.50%) JavaScript
6 19 (2.89%) T-SQL
7 15 (2.28%) VBScript
8 14 (2.13%) PHP
9 12 (1.82%) VBA
10 11 (1.67%) VB
11 7 (1.06%) VB.NET
11 7 (1.06%) Python
11 7 (1.06%) VB6
12 5 (0.76%) Perl
12 5 (0.76%) Ruby
13 4 (0.61%) Clojure
13 4 (0.61%) Scala
14 3 (0.46%) C
15 2 (0.30%) Shell Script
16 1 (0.15%) C++
Qualifications
1 78 (11.85%) ITIL Certification
2 72 (10.94%) Degree
3 27 (4.10%) Microsoft Certification
4 24 (3.65%) ISEB
5 23 (3.50%) Security Cleared
6 16 (2.43%) MCSE
7 15 (2.28%) MCTS
8 14 (2.13%) CCNP
8 14 (2.13%) CCNA
8 14 (2.13%) Cisco Certification
9 12 (1.82%) CCSA
9 12 (1.82%) CISSP
9 12 (1.82%) CCSP
10 10 (1.52%) MCITP
11 9 (1.37%) CISM
12 4 (0.61%) SC Cleared
12 4 (0.61%) PRINCE2 Practitioner
12 4 (0.61%) PMP
12 4 (0.61%) PMI Certification
13 3 (0.46%) PRINCE2 Certification
Quality Assurance & Compliance
1 111 (16.87%) SLA
2 33 (5.02%) QA
3 23 (3.50%) ISO/IEC 27001
4 22 (3.34%) ISO 9001
5 6 (0.91%) PCI DSS
6 4 (0.61%) COBIT
7 3 (0.46%) ISO 9000
7 3 (0.46%) EMIR
7 3 (0.46%) Dodd-Frank
8 1 (0.15%) ISO 14001
System Software
1 56 (8.51%) Active Directory
2 16 (2.43%) VMware Infrastructure
3 10 (1.52%) Hyper-V
4 4 (0.61%) XenApp
4 4 (0.61%) XenDesktop
5 3 (0.46%) Terminal Services
5 3 (0.46%) NFS
5 3 (0.46%) ProxySG
5 3 (0.46%) VMware ESXi
6 2 (0.30%) vCloud
6 2 (0.30%) Oracle RAC
6 2 (0.30%) Oracle RMAN
7 1 (0.15%) ISA Server
7 1 (0.15%) MetaFrame
7 1 (0.15%) Samba
7 1 (0.15%) VMware ESX
7 1 (0.15%) Citrix Presentation Server
7 1 (0.15%) Forefront TMG
7 1 (0.15%) UAG
7 1 (0.15%) vSphere
Systems Management
1 14 (2.13%) SCOM
2 13 (1.98%) SCCM
3 8 (1.22%) Puppet
4 7 (1.06%) HP SIM
5 6 (0.91%) SolarWinds Orion
6 3 (0.46%) Tivoli
6 3 (0.46%) Tivoli Monitoring
6 3 (0.46%) Nagios
6 3 (0.46%) NetBackup
6 3 (0.46%) HP Data Protector
6 3 (0.46%) Opscode Chef
6 3 (0.46%) Cobbler
6 3 (0.46%) CFEngine
6 3 (0.46%) ITRS Geneos
6 3 (0.46%) SCDPM
6 3 (0.46%) Forefront Identity Manager
7 2 (0.30%) SCOrch
7 2 (0.30%) Data Guard
7 2 (0.30%) EMC NetWorker
7 2 (0.30%) BMC Marimba
Vendors
1 110 (16.72%) Microsoft
2 47 (7.14%) Oracle
3 37 (5.62%) VMware
4 35 (5.32%) Cisco
5 30 (4.56%) Citrix
6 24 (3.65%) SolarWinds
7 21 (3.19%) SAP
8 18 (2.74%) CheckPoint
9 16 (2.43%) IBM
10 15 (2.28%) HP
10 15 (2.28%) Blue Coat
11 14 (2.13%) Juniper
12 11 (1.67%) F5
13 8 (1.22%) FactSet
13 8 (1.22%) Salesforce.com
14 7 (1.06%) PeopleSoft
14 7 (1.06%) Pega
15 6 (0.91%) ServiceNow
15 6 (0.91%) Polycom
15 6 (0.91%) NetScout
City, London
Harrington Starr
Salary: £40000 - £50000 per annum
Posted: 1 hour ago
City, London
Realise Ltd
Salary: Superb salary and benefits package on offer
Posted: 7 hours ago
City, London
Randstad Technologies
Posted: 8 hours ago
City, London
Burns Sheehan
Salary: £28000 - £30000 per annum + benefits
Posted: Yesterday
City, London
ComputAppoint
Salary: £50000 - £60000 per annum + benefits
Posted: Yesterday
City, London
ComputAppoint
Salary: £60000 - £70000 per annum + benefits
Posted: Yesterday
City, London
Experis IT
Salary: £30000 - £35000 per annum + Benefits
Posted: Yesterday
City, London
Lawrence Harvey IT & Change
Salary: £70000.00 - £85000.00 per annum + 15% Bonus + Car + Benefits
Posted: 2 days ago
City, London
FT Select
Salary: Unspecified
Posted: 3 days ago
City, London
FT Select
Salary: From £47,600 to £56,600 per annum + 12% bonus + Pension + Life Cover
Posted: 3 days ago
City, London
Capita Resourcing - IT Resourcing
Salary: £55000 - £60000 per annum + Car allownace and bens
Posted: 5 days ago
City, London
Sanderson
Salary: £55000 - £60000 per annum + Bonus, Pension, Travel
Posted: 6 days ago
City, London
Deerfoot IT Resources Ltd
Salary: £50000 - £60000 per annum
Posted: 6 days ago
City, London
McGregor Boyall
Salary: £60000 - £75000 per annum + Package
Posted: 6 days ago
City, London
EXCELerate
Salary: From £90,000 to £150,000 per annum £90000 OTE £150,000 Uncapped & Corp
Posted: 6 days ago
City, London
Wolf International Recruitment Ltd
Salary: £60000 - £70000 per annum + Bonus, medical insurance,pension
Posted: 6 days ago
City, London
Wolf International Recruitment Ltd
Salary: £65000 - £80000 per annum + bonus, medical insurance,pension
Posted: 6 days ago
City, London
Franklin Fitch Limited
Salary: From £36,000 to £38,000 per annum £2,400 Bonus + CCIE Sponsorship
Posted: 6 days ago
City, London
Royal Mail Group
Salary: Excellent Salary & Benefits
Posted: 8 days ago
City, London
Deloitte
Salary: Excellent + package
Posted: 9 days ago