The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the City of London region. Included is a guide to the salaries offered in IT jobs that have cited Service Delivery over the 3 months to 21 January 2017 with a comparison to the same period over the previous 2 years.

3 months to
21 Jan 2017
Same period 2016 Same period 2015
Services Delivery
London / City of London
Rank 108 180 83
Rank change year-on-year
+72 -97
Permanent jobs citing Service Delivery 121 75 319
As % of all permanent IT jobs located in the City of London 2.44% 1.16% 3.12%
As % of the Processes & Methodologies category 2.78% 1.31% 3.65%
Number of salaries quoted 111 60 254
Median salary £55,000 £52,500 £52,500
Median salary % change year-on-year
+4.76% -
90% offered a salary of more than £35,000 £38,800 £31,800
10% offered a salary of more than £72,500 £70,000 £79,100
UK excluding London median salary £45,000 £45,000 £45,000

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the City of London region.

Processes & Methodologies Category
City of London
Permanent IT job ads with a match in the
Processes & Methodologies category
4358 5723 8738
As % of all permanent IT jobs located in the City of London 87.76% 88.83% 85.57%
Number of salaries quoted 3948 5126 7555
Median salary £60,000 £60,000 £57,500
Median salary % change year-on-year
- +4.34%
90% offered a salary of more than £40,000 £42,500 £38,500
10% offered a salary of more than £90,000 £82,500 £86,000
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

Service Delivery
Jobs Demand Trend in the City of London

The demand trend of job ads across the City of London region citing Service Delivery as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in the City of London

Service Delivery
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the City of London region.

Service Delivery Salary Trend in the City of London

Service Delivery
Salary Histogram in the City of London

This chart provides a salary histogram for IT jobs citing Service Delivery across the City of London region over the 3 months to 21 January 2017.

Service Delivery Salary Histogram in the City of London

Service Delivery
Top 30 Related IT Skills in the City of London

For the 6 months to 21 January 2017, IT jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the City of London region with a requirement for Service Delivery.

1 114 (43.51%) ITIL
2 98 (37.40%) Finance
3 74 (28.24%) Microsoft
4 64 (24.43%) MS Excel
5 60 (22.90%) Project Management
6 55 (20.99%) Service Management
7 44 (16.79%) PRINCE2
7 44 (16.79%) Agile Software Development
8 40 (15.27%) Management Information System
8 40 (15.27%) Windows
9 39 (14.89%) Continuous Improvement
10 36 (13.74%) Retail
11 32 (12.21%) SLA
12 29 (11.07%) CRM
12 29 (11.07%) Banking
12 29 (11.07%) Analytical Skills
13 28 (10.69%) TDD
13 28 (10.69%) Oracle
14 27 (10.31%) Business Analysis
15 26 (9.92%) MS Office
16 25 (9.54%) Change Management
16 25 (9.54%) SQL
16 25 (9.54%) Enterprise Architecture
16 25 (9.54%) Degree
17 24 (9.16%) Waterfall
17 24 (9.16%) Active Directory
17 24 (9.16%) Stakeholder Management
18 23 (8.78%) VMware
18 23 (8.78%) Cisco
18 23 (8.78%) MS PowerPoint

Service Delivery
Top Related IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 21 (8.02%) WebSphere
2 11 (4.20%) SharePoint
3 10 (3.82%) MS Exchange
4 8 (3.05%) Exchange Server 2013
5 6 (2.29%) Skype for Business
6 3 (1.15%) IIS
6 3 (1.15%) Oracle SOA Suite
7 2 (0.76%) Apache
7 2 (0.76%) Exchange Server 2007
8 1 (0.38%) Apache ServiceMix
8 1 (0.38%) Blackberry Enterprise Server
8 1 (0.38%) Confluence
8 1 (0.38%) Exchange Server 2010
8 1 (0.38%) JBoss
8 1 (0.38%) OpenStack
8 1 (0.38%) SAS
8 1 (0.38%) SharePoint 2013
8 1 (0.38%) Tomcat
8 1 (0.38%) WebLogic
Applications
1 64 (24.43%) MS Excel
2 26 (9.92%) MS Office
3 23 (8.78%) MS PowerPoint
4 8 (3.05%) MS Project
5 6 (2.29%) MS Visio
6 2 (0.76%) Adobe Creative Suite
7 1 (0.38%) 3ds Max
7 1 (0.38%) AutoCAD
7 1 (0.38%) Revit
Business Applications
1 21 (8.02%) Oracle Financials
1 21 (8.02%) Oracle Retail
1 21 (8.02%) PeopleSoft Financials
2 9 (3.44%) SAP FI
3 6 (2.29%) Temenos T24
4 3 (1.15%) Dynamics CRM
4 3 (1.15%) SAP CO
4 3 (1.15%) SAP FI/CO
4 3 (1.15%) SAP MM
5 1 (0.38%) WebTrends
Cloud Services
1 12 (4.58%) Office 365
2 8 (3.05%) Microsoft Azure
3 5 (1.91%) SaaS
4 4 (1.53%) IaaS
4 4 (1.53%) PaaS
5 2 (0.76%) Amazon AWS
5 2 (0.76%) G Suite
6 1 (0.38%) Adobe Analytics
6 1 (0.38%) OneDrive
Communications & Networking
1 15 (5.73%) Firewall
2 9 (3.44%) LAN
3 7 (2.67%) WAN
4 6 (2.29%) Skype
4 6 (2.29%) VPN
5 5 (1.91%) Internet
5 5 (1.91%) TCP/IP
6 4 (1.53%) DNS
6 4 (1.53%) IP Telephony
6 4 (1.53%) Remote Desktop
6 4 (1.53%) SAN
6 4 (1.53%) VoIP
6 4 (1.53%) Wireless
7 3 (1.15%) DHCP
7 3 (1.15%) DMZ
7 3 (1.15%) NetScaler
7 3 (1.15%) SSL
7 3 (1.15%) Wi-Fi
8 2 (0.76%) BGP
8 2 (0.76%) Intranet
Database & Business Intelligence
1 16 (6.11%) SQL Server
2 10 (3.82%) Data Warehouse
3 6 (2.29%) MS Access
3 6 (2.29%) SQL Server Integration Services
3 6 (2.29%) SQL Server Reporting Services
4 4 (1.53%) Crystal Reports
4 4 (1.53%) MySQL
4 4 (1.53%) QlikView
4 4 (1.53%) SQL Server 2008
5 3 (1.15%) Power BI
5 3 (1.15%) PowerPivot
6 2 (0.76%) Big Data
6 2 (0.76%) Hadoop
6 2 (0.76%) RDBMS
6 2 (0.76%) Relational Database
6 2 (0.76%) SQL Server 2012
6 2 (0.76%) SQL Server 2014
7 1 (0.38%) FileMaker
7 1 (0.38%) MongoDB
7 1 (0.38%) NoSQL
Development Applications
1 4 (1.53%) JIRA
2 3 (1.15%) Selenium
3 2 (0.76%) Git (software)
4 1 (0.38%) Cucumber
4 1 (0.38%) Fiddler
4 1 (0.38%) Firebug
4 1 (0.38%) FishEye
4 1 (0.38%) Jenkins
4 1 (0.38%) JMeter
4 1 (0.38%) Maven
4 1 (0.38%) PHPUnit
4 1 (0.38%) Subversion
General
1 98 (37.40%) Finance
2 36 (13.74%) Retail
3 29 (11.07%) Banking
4 13 (4.96%) Telecoms
5 12 (4.58%) Law
6 10 (3.82%) Publishing
7 3 (1.15%) German Language
8 2 (0.76%) Back Office
8 2 (0.76%) Billing
8 2 (0.76%) Front Office
8 2 (0.76%) Investment Banking
8 2 (0.76%) Marketing
9 1 (0.38%) Automotive
9 1 (0.38%) Financial Institution
9 1 (0.38%) French Language
9 1 (0.38%) Legal
9 1 (0.38%) Manufacturing
9 1 (0.38%) Military
Job Titles
1 66 (25.19%) Analyst
2 43 (16.41%) Service Manager
3 29 (11.07%) IT Manager
4 26 (9.92%) Architect
4 26 (9.92%) Delivery Manager
5 25 (9.54%) Services Delivery Manager
6 18 (6.87%) IT Support
7 14 (5.34%) Project Manager
7 14 (5.34%) Service Analyst
7 14 (5.34%) Technical Manager
8 13 (4.96%) Team Leader
9 12 (4.58%) Account Manager
9 12 (4.58%) Business Analyst
9 12 (4.58%) Data Analyst
9 12 (4.58%) Developer
9 12 (4.58%) Infrastructure Manager
9 12 (4.58%) IT Analyst
9 12 (4.58%) Technical Account Manager
10 11 (4.20%) Support Analyst
11 10 (3.82%) Enterprise Architect
Libraries, Frameworks & Software Standards
1 14 (5.34%) Middleware
2 8 (3.05%) .NET
3 5 (1.91%) Web Services
4 3 (1.15%) Ajax
4 3 (1.15%) CSS
4 3 (1.15%) HTML
4 3 (1.15%) XML
5 2 (0.76%) CSS3
5 2 (0.76%) HTML5
5 2 (0.76%) jQuery
6 1 (0.38%) Behat
6 1 (0.38%) J2EE
6 1 (0.38%) Java EE
6 1 (0.38%) JSON
6 1 (0.38%) JSP
6 1 (0.38%) RESTful
6 1 (0.38%) Sass
6 1 (0.38%) SOAP
6 1 (0.38%) XMPP
6 1 (0.38%) Yii
Miscellaneous
1 40 (15.27%) Management Information System
2 29 (11.07%) Analytical Skills
3 12 (4.58%) User Experience
4 10 (3.82%) Data Centre
5 9 (3.44%) Foreign Exchange (FX)
6 6 (2.29%) Computer Science
6 6 (2.29%) PMI
6 6 (2.29%) Video Conferencing
7 5 (1.91%) Data Integration
7 5 (1.91%) Smartphone
8 4 (1.53%) Blackberry
8 4 (1.53%) Virtual Team
8 4 (1.53%) Wiki
9 3 (1.15%) Data Structures
9 3 (1.15%) Equities
9 3 (1.15%) Fintech
10 2 (0.76%) Data Extraction
10 2 (0.76%) IVR
10 2 (0.76%) Online Banking
10 2 (0.76%) Replication
Operating Systems
1 40 (15.27%) Windows
2 14 (5.34%) Windows Server 2012
3 12 (4.58%) Unix
3 12 (4.58%) Windows Server
4 8 (3.05%) Linux
5 7 (2.67%) Apple iOS
5 7 (2.67%) Windows 7
6 6 (2.29%) Android
7 5 (1.91%) Windows 10
7 5 (1.91%) Windows XP
8 4 (1.53%) Windows Server 2008
9 3 (1.15%) Mac OS X
9 3 (1.15%) Windows 8
9 3 (1.15%) Windows Server 2003
10 2 (0.76%) Red Hat Enterprise Linux
11 1 (0.38%) Mac OS
Processes & Methodologies
1 114 (43.51%) ITIL
2 60 (22.90%) Project Management
3 55 (20.99%) Service Management
4 44 (16.79%) Agile Software Development
4 44 (16.79%) PRINCE2
5 39 (14.89%) Continuous Improvement
6 29 (11.07%) CRM
7 28 (10.69%) TDD
8 27 (10.31%) Business Analysis
9 25 (9.54%) Change Management
9 25 (9.54%) Enterprise Architecture
10 24 (9.16%) Stakeholder Management
10 24 (9.16%) Waterfall
11 22 (8.40%) Data Management
11 22 (8.40%) E-Commerce
12 21 (8.02%) Logistics
12 21 (8.02%) RUP
13 20 (7.63%) Performance Management
14 18 (6.87%) TOGAF
14 18 (6.87%) Zachman Framework
Programming Languages
1 25 (9.54%) SQL
2 7 (2.67%) VB
3 6 (2.29%) VB.NET
3 6 (2.29%) VB6
4 5 (1.91%) Java
5 4 (1.53%) JavaScript
5 4 (1.53%) PowerShell
6 3 (1.15%) Python
6 3 (1.15%) Shell Script
7 2 (0.76%) C
7 2 (0.76%) C#
7 2 (0.76%) Perl
7 2 (0.76%) PHP
7 2 (0.76%) Ruby
8 1 (0.38%) Bash Shell
Qualifications
1 25 (9.54%) Degree
2 22 (8.40%) ITIL Certification
3 16 (6.11%) Microsoft Certification
4 13 (4.96%) PMP
5 10 (3.82%) PMI Certification
5 10 (3.82%) Security Cleared
6 8 (3.05%) CRISC
7 7 (2.67%) CGEIT
7 7 (2.67%) ISACA
8 6 (2.29%) ACCA
8 6 (2.29%) PRINCE2 Certification
9 4 (1.53%) CISSP
9 4 (1.53%) MCSE
10 3 (1.15%) CCNA
10 3 (1.15%) Cisco Certification
10 3 (1.15%) MCP
10 3 (1.15%) SC Cleared
11 2 (0.76%) CISA
11 2 (0.76%) CISM
11 2 (0.76%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 32 (12.21%) SLA
2 14 (5.34%) QA
3 12 (4.58%) ISO/IEC 27001
4 10 (3.82%) COBIT
5 9 (3.44%) Sarbanes-Oxley
6 3 (1.15%) Data Quality
7 1 (0.38%) BS25999
7 1 (0.38%) ISO22301
7 1 (0.38%) PCI DSS
System Software
1 24 (9.16%) Active Directory
2 19 (7.25%) VMware Infrastructure
3 9 (3.44%) Hyper-V
4 4 (1.53%) Microsoft App-V
5 3 (1.15%) XenApp
6 2 (0.76%) DFS Replication
6 2 (0.76%) VMware ESX
6 2 (0.76%) vSphere
7 1 (0.38%) Docker
7 1 (0.38%) ISA Server
Systems Management
1 5 (1.91%) Ansible
1 5 (1.91%) Puppet
2 3 (1.15%) Opscode Chef
2 3 (1.15%) SCOM
3 2 (0.76%) Backup Exec
3 2 (0.76%) Casper Suite
3 2 (0.76%) NetBackup
3 2 (0.76%) SCCM
4 1 (0.38%) Cisco CUCM
4 1 (0.38%) Cisco UCCX
4 1 (0.38%) Microsoft Data Protection Manager
4 1 (0.38%) SCDPM
4 1 (0.38%) SCVMM
Vendors
1 74 (28.24%) Microsoft
2 28 (10.69%) Oracle
3 23 (8.78%) Cisco
3 23 (8.78%) VMware
4 21 (8.02%) ATG
4 21 (8.02%) Hyperion
4 21 (8.02%) PeopleSoft
4 21 (8.02%) Retek
5 16 (6.11%) HP
6 13 (4.96%) Dell
7 9 (3.44%) SAP
8 8 (3.05%) Citrix
8 8 (3.05%) Sun
9 7 (2.67%) Apple
10 6 (2.29%) jBASE
10 6 (2.29%) Temenos
11 4 (1.53%) Adobe
11 4 (1.53%) Remedy
11 4 (1.53%) Salesforce.com
11 4 (1.53%) ServiceNow
City, London
Oscar
Salary: £40000 - £50000 per annum + Benefits
Posted: Yesterday
City, London
I3
Salary: £70000 - £75000 per annum + bonus + benefits
Posted: 3 days ago
City, London
ANSON MCCADE
Salary: £75,000 - £90,000 and a boastful package
Posted: 2 days ago
City, London
I3
Salary: £30000 - £400000 per annum + bonus + benefits
Posted: 5 days ago
City, London
I3
Salary: £55000 - £70000 per annum + + bonus + bens
Posted: 4 days ago
City, London
JM
Salary: £35000 - £55000 per annum
Posted: Yesterday
City, London
ISL
Salary: £100000 - £101000 per annum + Annual bonus
Posted: 2 days ago
City, London
Omni RMS
Salary: £24000 per annum + 10-12k OTE
Posted: 2 days ago
City, London
IT Lab
Salary: From £45,000 to £50,000 per annum dependent on experience
Posted: 10 days ago
City, London
RecruitmentRevolution.com Limited
Salary: From £30,000 to £35,000 per annum OTE £63,000
Posted: 2 days ago
City of London
Hays London City Cheapside
Salary: £40000.00 - £50000.00 per annum
Posted: 10 days ago
City, London
IPsoft
Salary: Excellent salary plus strong benefits package
Posted: 9 days ago
City, London
IT Lab
Salary: Up to £45,000 per annum dependent on experience
Posted: 10 days ago
City of London
Deerfoot IT Resources Ltd
Salary: £40000 - £50000 per annum + Banking bonus
Posted: 18 days ago
City, London
IT Lab
Salary: From £45,000 to £50,000 per annum dependent on experience
Posted: 17 days ago
City of London
Deerfoot IT Resources Ltd
Salary: £55000 - £65000 per annum + Banking bonus
Posted: 18 days ago
City of London
Cognitive Group Ltd
Salary: £40000 - £50000 per annum
Posted: 17 days ago
City, London
Accenture
Salary: £66,360 per annum
Posted: 18 days ago