The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the City of London region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 28 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Aug 2015
Same period 2014 Same period 2013
Services Delivery
Rank 93 108 98
Rank change year-on-year
+15 -10
Permanent jobs citing Service Delivery 275 286 319
As % of all permanent IT jobs located in the City of London 2.84% 2.44% 2.70%
As % of the Processes & Methodologies category 3.35% 2.94% 3.26%
Number of salaries quoted 219 213 273
Average salary £55,000 £52,500 £57,500
Average salary % change year-on-year
+4.76% -8.69%
90% offered a salary of more than £35,400 £36,500 £35,500
10% offered a salary of more than £75,500 £75,000 £85,000
UK excluding London average salary £45,000 £44,000 £45,000
% change year-on-year
+2.27% -2.22%
Service Delivery
London

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the City of London region.

Processes & Methodologies Category
City of London
Permanent IT job ads with a match in the
Processes & Methodologies category
8221 9740 9773
As % of all permanent IT jobs located in the City of London 84.98% 83.03% 82.65%
Number of salaries quoted 7041 8088 8617
Average salary £60,000 £55,000 £55,000
Average salary % change year-on-year
+9.09% -
90% offered a salary of more than £39,000 £37,500 £37,500
10% offered a salary of more than £85,000 £80,000 £80,000
UK excluding London average salary £45,000 £42,500 £41,500
% change year-on-year
+5.88% +2.40%

Service Delivery
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the City of London region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in the City of London

Service Delivery
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the City of London region.

Service Delivery Salary Trend in the City of London

Service Delivery
Salary Histogram in the City of London

This chart provides a salary histogram for IT jobs citing Service Delivery across the City of London region over the 3 months to 28 August 2015.

Service Delivery Salary Histogram in the City of London

Service Delivery
Top 30 Related IT Skills in the City of London

For the 6 months to 28 August 2015, IT jobs across the City of London region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 259 (44.20%) ITIL
2 236 (40.27%) Finance
3 160 (27.30%) Service Management
4 145 (24.74%) Windows
5 130 (22.18%) Project Management
6 109 (18.60%) Microsoft
7 100 (17.06%) Banking
8 99 (16.89%) SLA
9 90 (15.36%) MS Excel
10 77 (13.14%) Degree
11 72 (12.29%) Management Information System
12 70 (11.95%) Linux
12 70 (11.95%) VMware
13 67 (11.43%) Retail
14 66 (11.26%) SQL
15 64 (10.92%) Agile Software Development
16 57 (9.73%) Oracle
16 57 (9.73%) Cisco
16 57 (9.73%) Analytical Skills
17 56 (9.56%) Incident Management
18 53 (9.04%) Active Directory
18 53 (9.04%) Problem Management
18 53 (9.04%) Windows Server 2008
19 49 (8.36%) Windows Server 2012
20 47 (8.02%) Data Centre
20 47 (8.02%) ITIL Certification
20 47 (8.02%) PRINCE2
21 46 (7.85%) VMware Infrastructure
22 45 (7.68%) UNIX
22 45 (7.68%) SQL Server

Service Delivery
Top Related IT Skills in the City of London by Category

For the 6 months to 28 August 2015, IT jobs across the City of London region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 21 (3.58%) Apache
2 20 (3.41%) MS Exchange
3 17 (2.90%) IIS
4 16 (2.73%) SharePoint
5 14 (2.39%) WebSphere
6 13 (2.22%) Lync
7 11 (1.88%) Exchange Server 2010
8 6 (1.02%) FileNet
8 6 (1.02%) Drupal
8 6 (1.02%) WebLogic
9 5 (0.85%) JBoss
10 4 (0.68%) Tomcat
11 3 (0.51%) SAS
11 3 (0.51%) nginx
11 3 (0.51%) Adobe Experience Manager
11 3 (0.51%) Exchange Server 2013
12 2 (0.34%) Blackberry Enterprise Server
12 2 (0.34%) Confluence
12 2 (0.34%) Exchange Server 2003
12 2 (0.34%) Exchange Server 2007
Applications
1 90 (15.36%) MS Excel
2 38 (6.48%) MS Office
3 14 (2.39%) MS PowerPoint
4 7 (1.19%) Spreadsheet
5 5 (0.85%) MS Project
6 4 (0.68%) MS Visio
7 1 (0.17%) SPSS
Business Applications
1 8 (1.37%) Sentinel
1 8 (1.37%) thinkFolio
1 8 (1.37%) Oracle Retail
2 7 (1.19%) Cognos TM1
3 4 (0.68%) SAP FI
3 4 (0.68%) SAP FI/CO
3 4 (0.68%) SAP CO
4 3 (0.51%) Dynamics CRM
4 3 (0.51%) Oracle Applications
5 2 (0.34%) SAP SD
5 2 (0.34%) CODA-Financials
5 2 (0.34%) Oracle Financials
5 2 (0.34%) PeopleSoft Financials
6 1 (0.17%) Lawson
6 1 (0.17%) SAP MM
6 1 (0.17%) SAP BPC
6 1 (0.17%) Dynamics AX
6 1 (0.17%) Dynamics NAV
Cloud Services
1 16 (2.73%) SaaS
2 9 (1.54%) Office 365
3 7 (1.19%) Amazon AWS
4 5 (0.85%) Microsoft Azure
5 3 (0.51%) Cloud Computing
6 2 (0.34%) Mimecast
Communications & Networking
1 45 (7.68%) DHCP
2 41 (7.00%) DNS
3 39 (6.66%) Firewall
4 30 (5.12%) LAN
5 26 (4.44%) OSPF
5 26 (4.44%) BGP
6 23 (3.92%) TCP/IP
7 22 (3.75%) Wireless
7 22 (3.75%) MPLS
8 19 (3.24%) Cisco Nexus
9 18 (3.07%) Internet
9 18 (3.07%) WAN
10 17 (2.90%) VPN
11 12 (2.05%) Network Security
11 12 (2.05%) Cisco ASA
12 10 (1.71%) SAN
12 10 (1.71%) IPsec
13 8 (1.37%) VLAN
14 7 (1.19%) Cisco ISE
14 7 (1.19%) SSL
Database & Business Intelligence
1 45 (7.68%) SQL Server
2 17 (2.90%) MySQL
3 11 (1.88%) Microsoft Power View
4 6 (1.02%) Oracle Database
4 6 (1.02%) DB2
4 6 (1.02%) QlikView
5 5 (0.85%) Relational Database
6 4 (0.68%) SQL Server Integration Services
6 4 (0.68%) Oracle Database 11g
6 4 (0.68%) Oracle Reports
7 3 (0.51%) PostgreSQL
7 3 (0.51%) NoSQL
8 2 (0.34%) Hadoop
8 2 (0.34%) SQL Server 2012
8 2 (0.34%) SQL Server Reporting Services
8 2 (0.34%) SQLPlus
8 2 (0.34%) EDRMS
8 2 (0.34%) Oracle9i Database
8 2 (0.34%) Oracle Database 10g
9 1 (0.17%) BusinessObjects
Development Applications
1 10 (1.71%) Selenium
2 7 (1.19%) Git (software)
3 6 (1.02%) Rational Functional Tester
3 6 (1.02%) HP UFT
3 6 (1.02%) SilkTest
4 4 (0.68%) ClearCase
5 3 (0.51%) FitNesse
5 3 (0.51%) JIRA
5 3 (0.51%) JUnit
5 3 (0.51%) ClearQuest
5 3 (0.51%) NUnit
6 2 (0.34%) Visual Studio
6 2 (0.34%) Jenkins
7 1 (0.17%) Subversion
7 1 (0.17%) Team Foundation Server
7 1 (0.17%) StyleCop
7 1 (0.17%) MSTest
7 1 (0.17%) Moq
7 1 (0.17%) SoapUI
General
1 236 (40.27%) Finance
2 100 (17.06%) Banking
3 67 (11.43%) Retail
4 39 (6.66%) Financial Institution
5 27 (4.61%) Front Office
6 23 (3.92%) Telecoms
7 19 (3.24%) Investment Banking
8 15 (2.56%) Legal
9 12 (2.05%) Law
9 12 (2.05%) Marketing
10 11 (1.88%) Advertising
11 8 (1.37%) Back Office
12 7 (1.19%) Billing
13 3 (0.51%) Local Government
14 2 (0.34%) Manufacturing
15 1 (0.17%) Electronics
15 1 (0.17%) Retail Banking
15 1 (0.17%) Publishing
Job Titles
1 116 (19.80%) Service Manager
2 88 (15.02%) Analyst
3 77 (13.14%) Services Delivery Manager
3 77 (13.14%) Delivery Manager
4 37 (6.31%) Support Engineer
5 32 (5.46%) Support Analyst
6 27 (4.61%) Consultant
7 23 (3.92%) Developer
8 22 (3.75%) Applications Support
8 22 (3.75%) Technical Specialist
9 20 (3.41%) Desktop Support
9 20 (3.41%) Business Analyst
10 19 (3.24%) 3rd Line Support
11 18 (3.07%) Network Engineer
11 18 (3.07%) 3rd Line Support Engineer
12 16 (2.73%) Desktop Support Analyst
12 16 (2.73%) Desktop Analyst
13 14 (2.39%) Coordinator
13 14 (2.39%) Architect
13 14 (2.39%) Senior Manager
Libraries, Frameworks & Software Standards
1 29 (4.95%) .NET
2 19 (3.24%) Web Services
3 16 (2.73%) HTML
4 12 (2.05%) SOAP
5 11 (1.88%) Middleware
5 11 (1.88%) XML
6 10 (1.71%) J2EE
7 9 (1.54%) LAMP
7 9 (1.54%) FIX Protocol
8 8 (1.37%) 802.1X
9 7 (1.19%) REST
9 7 (1.19%) WebSphere Message Broker
10 6 (1.02%) XBRL
11 5 (0.85%) jQuery
12 4 (0.68%) XMPP
12 4 (0.68%) .NET Framework
12 4 (0.68%) CSS
12 4 (0.68%) Java RMI
13 3 (0.51%) JSON
13 3 (0.51%) Application Packaging
Miscellaneous
1 72 (12.29%) Management Information System
2 57 (9.73%) Analytical Skills
3 47 (8.02%) Data Centre
4 24 (4.10%) Computer Science
4 24 (4.10%) Blackberry
5 13 (2.22%) Statistics
6 9 (1.54%) Performance Metrics
7 7 (1.19%) Online Banking
7 7 (1.19%) Video Conferencing
8 6 (1.02%) Derivative
8 6 (1.02%) Data Structures
9 5 (0.85%) Reference Data
9 5 (0.85%) Foreign Exchange (FX)
9 5 (0.85%) User Experience
10 4 (0.68%) Fixed Income
10 4 (0.68%) Equities
10 4 (0.68%) Enterprise Software
11 3 (0.51%) Visualisation
11 3 (0.51%) Hedge funds
11 3 (0.51%) Digital Media
Operating Systems
1 145 (24.74%) Windows
2 70 (11.95%) Linux
3 53 (9.04%) Windows Server 2008
4 49 (8.36%) Windows Server 2012
5 45 (7.68%) UNIX
6 37 (6.31%) Windows 7
7 24 (4.10%) Windows Server 2003
8 18 (3.07%) Red Hat Enterprise Linux
9 13 (2.22%) Solaris
9 13 (2.22%) zOS
10 11 (1.88%) AIX
11 7 (1.19%) Windows 8
12 6 (1.02%) Ubuntu
13 5 (0.85%) Windows XP
13 5 (0.85%) Oracle Linux
14 4 (0.68%) Android
15 3 (0.51%) CentOS
15 3 (0.51%) Mac OS X
15 3 (0.51%) Apple iOS
16 2 (0.34%) Mac OS
Processes & Methodologies
1 259 (44.20%) ITIL
2 160 (27.30%) Service Management
3 130 (22.18%) Project Management
4 64 (10.92%) Agile Software Development
5 56 (9.56%) Incident Management
6 53 (9.04%) Problem Management
7 47 (8.02%) PRINCE2
8 45 (7.68%) Change Management
9 42 (7.17%) People Management
10 41 (7.00%) Continuous Improvement
11 38 (6.48%) Business Continuity
12 35 (5.97%) Stakeholder Management
13 34 (5.80%) ITSM
13 34 (5.80%) Mentoring
14 31 (5.29%) Network Management
15 27 (4.61%) Migration
15 27 (4.61%) Information Security
16 23 (3.92%) Line Management
17 22 (3.75%) Data Management
17 22 (3.75%) Configuration Management
Programming Languages
1 66 (11.26%) SQL
2 43 (7.34%) Java
3 19 (3.24%) JavaScript
4 11 (1.88%) Perl
5 9 (1.54%) T-SQL
5 9 (1.54%) PowerShell
6 8 (1.37%) VBA
7 7 (1.19%) VB.NET
8 6 (1.02%) C#
8 6 (1.02%) PHP
9 5 (0.85%) Shell Script
10 4 (0.68%) ANSI SQL
11 3 (0.51%) Bash Shell
11 3 (0.51%) C
11 3 (0.51%) Python
11 3 (0.51%) PL/SQL
12 2 (0.34%) VBScript
12 2 (0.34%) VB
13 1 (0.17%) RPG
13 1 (0.17%) RPG IV
Qualifications
1 77 (13.14%) Degree
2 47 (8.02%) ITIL Certification
3 37 (6.31%) Cisco Certification
4 32 (5.46%) Microsoft Certification
5 24 (4.10%) CCNP
6 22 (3.75%) MCSE
7 18 (3.07%) Security Cleared
8 17 (2.90%) MCP
9 11 (1.88%) CCNA
9 11 (1.88%) CISSP
9 11 (1.88%) CISM
10 10 (1.71%) SC Cleared
10 10 (1.71%) CCIE
11 7 (1.19%) ISEB
11 7 (1.19%) HND
11 7 (1.19%) MCSA
11 7 (1.19%) PRINCE2 Practitioner
11 7 (1.19%) NVQ Level 4
12 6 (1.02%) PRINCE2 Certification
12 6 (1.02%) ISTQB
Quality Assurance & Compliance
1 99 (16.89%) SLA
2 17 (2.90%) QA
3 16 (2.73%) ISO/IEC 27001
4 11 (1.88%) COBIT
4 11 (1.88%) PCI DSS
5 3 (0.51%) Solvency II
6 2 (0.34%) Basel III
6 2 (0.34%) Sarbanes-Oxley
7 1 (0.17%) P3O
System Software
1 53 (9.04%) Active Directory
2 46 (7.85%) VMware Infrastructure
3 8 (1.37%) Hyper-V
3 8 (1.37%) XenApp
4 6 (1.02%) Squid
5 4 (0.68%) Terminal Services
6 3 (0.51%) Samba
6 3 (0.51%) VMware ESX
6 3 (0.51%) XenDesktop
6 3 (0.51%) vSphere
6 3 (0.51%) Varnish
6 3 (0.51%) BitLocker
6 3 (0.51%) NFS
7 2 (0.34%) Microsoft App-V
7 2 (0.34%) ISA Server
8 1 (0.17%) Firmware
8 1 (0.17%) Snort
8 1 (0.17%) OpenSSH
8 1 (0.17%) EMC RecoverPoint
8 1 (0.17%) Microsoft Virtual Server
Systems Management
1 14 (2.39%) SCCM
2 11 (1.88%) Puppet
3 8 (1.37%) SolarWinds Orion
3 8 (1.37%) Tivoli
4 6 (1.02%) SCOM
5 5 (0.85%) HP Operations Orchestration
5 5 (0.85%) TeamSite
6 4 (0.68%) Cisco CUCM
7 3 (0.51%) Cisco UCCX
7 3 (0.51%) Sysprep
7 3 (0.51%) ZABBIX
7 3 (0.51%) Cacti
7 3 (0.51%) Nagios
7 3 (0.51%) SCOrch
8 2 (0.34%) Casper Suite
8 2 (0.34%) WSUS
9 1 (0.17%) EMC NetWorker
9 1 (0.17%) ITRS Geneos
9 1 (0.17%) SCDPM
9 1 (0.17%) Nessus
Vendors
1 109 (18.60%) Microsoft
2 70 (11.95%) VMware
3 57 (9.73%) Cisco
3 57 (9.73%) Oracle
4 39 (6.66%) Citrix
5 32 (5.46%) IBM
5 32 (5.46%) ServiceNow
6 26 (4.44%) Juniper
7 24 (4.10%) HP
7 24 (4.10%) F5
8 19 (3.24%) Red Hat
9 15 (2.56%) SAP
10 14 (2.39%) CheckPoint
11 11 (1.88%) SolarWinds
12 10 (1.71%) Sun
13 9 (1.54%) Infoblox
13 9 (1.54%) Verint
14 8 (1.37%) Radianz
14 8 (1.37%) Blue Coat
14 8 (1.37%) Reuters
City, London
ANSON MCCADE
Salary: £45,000 - £65,000 + Car, Bonus, Other Benefits
Posted: 2 days ago
City, London
ANSON MCCADE
Salary: £70,000 - £90,000 + car allowance + bonus + flexible benefits
Posted: 2 days ago
City, London
ANSON MCCADE
Salary: £60k to 120k
Posted: 2 days ago
City of London
Computer Futures
Salary: £70000 - £100000 per annum + Bens
Posted: 3 days ago
City of London
Bluefire Consulting
Salary: £35000 - £40000 per annum + Excellent Benefits
Posted: 3 days ago
City, London
CDI Anders Elite Ltd
Salary: £40000 - £49000 per annum + bonus + benefits
Posted: 5 days ago
City, London
Newton Blue
Salary: £55000 - £68000 per annum
Posted: 6 days ago
City, London
Anderson Lamb
Salary: From £40,000 to £60,000 per annum Plus benefits
Posted: 6 days ago
City, London
Deerfoot IT Resources Ltd
Salary: £55000 - £60000 per annum + banking bonus + bens
Posted: 6 days ago
City of London
Hays IT - Uk Posting account
Salary: £384.00 per day
Posted: 9 days ago
City of London
Energize Recruitment Solutions Ltd
Salary: £40000 - £50000 per annum
Posted: 10 days ago
City of London
Hays IT - Uk Posting account
Salary: £55000.00 - £67000.00 per annum
Posted: 16 days ago
City, London
Sopra Steria Recruitment
Salary: Unspecified
Posted: 16 days ago
City, London
Sopra Steria Recruitment
Salary: Unspecified
Posted: 16 days ago
City, London
Big Lottery Fund
Salary: From £17,316 to £23,158 per annum
Posted: 17 days ago
City of London
Deerfoot IT
Salary: £55000 - £60000 per annum + banking bonus + bens
Posted: 19 days ago
City, London
Royal Mail Group
Salary: Excellent Salary & Benefits
Posted: 25 days ago
City, London
Royal Mail Group
Salary: Excellent Salary & Benefits
Posted: 25 days ago