The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the City of London region. Included is a guide to the salaries offered in IT jobs that have cited Service Delivery over the 3 months to 19 February 2017 with a comparison to the same period over the previous 2 years.

3 months to
19 Feb 2017
Same period 2016 Same period 2015
Services Delivery
London / City of London
Rank 101 163 78
Rank change year-on-year
+62 -85
Permanent jobs citing Service Delivery 129 103 361
As % of all permanent IT jobs located in the City of London 2.60% 1.51% 3.48%
As % of the Processes & Methodologies category 2.91% 1.70% 4.02%
Number of salaries quoted 123 81 284
Median salary £55,000 £55,000 £48,500
Median salary % change year-on-year
- +13.40%
90% offered a salary of more than £35,000 £32,500 £32,500
10% offered a salary of more than £72,500 £72,500 £75,000
UK excluding London median salary £45,000 £45,000 £45,000

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the City of London region.

Processes & Methodologies Category
City of London
Permanent IT job ads with a match in the
Processes & Methodologies category
4431 6074 8979
As % of all permanent IT jobs located in the City of London 89.24% 88.92% 86.50%
Number of salaries quoted 4031 5391 7652
Median salary £60,000 £60,000 £57,500
Median salary % change year-on-year
- +4.34%
90% offered a salary of more than £40,000 £42,500 £38,000
10% offered a salary of more than £90,000 £82,500 £85,000
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

Service Delivery
Jobs Demand Trend in the City of London

The demand trend of job ads across the City of London region citing Service Delivery as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in the City of London

Service Delivery
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the City of London region.

Service Delivery Salary Trend in the City of London

Service Delivery
Salary Histogram in the City of London

This chart provides a salary histogram for IT jobs citing Service Delivery across the City of London region over the 3 months to 19 February 2017.

Service Delivery Salary Histogram in the City of London

Service Delivery
Top 30 Related IT Skills in the City of London

For the 6 months to 19 February 2017, IT jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the City of London region with a requirement for Service Delivery.

1 105 (43.03%) ITIL
2 87 (35.66%) Finance
3 73 (29.92%) Microsoft
4 61 (25.00%) MS Excel
5 58 (23.77%) Project Management
6 51 (20.90%) Service Management
7 39 (15.98%) Agile Software Development
7 39 (15.98%) Windows
8 35 (14.34%) Management Information System
9 33 (13.52%) PRINCE2
10 30 (12.30%) Banking
11 29 (11.89%) SLA
11 29 (11.89%) Business Analysis
12 28 (11.48%) MS PowerPoint
12 28 (11.48%) Continuous Improvement
12 28 (11.48%) SQL
13 27 (11.07%) MS Office
13 27 (11.07%) Active Directory
13 27 (11.07%) VMware
13 27 (11.07%) Degree
14 26 (10.66%) Data Management
15 25 (10.25%) Oracle
16 24 (9.84%) CRM
16 24 (9.84%) Retail
16 24 (9.84%) Change Management
16 24 (9.84%) Analytical Skills
17 23 (9.43%) ITSM
17 23 (9.43%) TDD
17 23 (9.43%) Cisco
17 23 (9.43%) ITIL Certification

Service Delivery
Top Related IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 16 (6.56%) WebSphere
2 13 (5.33%) MS Exchange
2 13 (5.33%) SharePoint
3 9 (3.69%) Exchange Server 2013
4 5 (2.05%) Apache
4 5 (2.05%) Skype for Business
5 4 (1.64%) JBoss
5 4 (1.64%) Tomcat
5 4 (1.64%) WebLogic
6 3 (1.23%) Oracle SOA Suite
7 2 (0.82%) BizTalk Server
7 2 (0.82%) Exchange Server 2007
7 2 (0.82%) IIS
8 1 (0.41%) Apache ServiceMix
8 1 (0.41%) Blackberry Enterprise Server
8 1 (0.41%) Confluence
8 1 (0.41%) Exchange Server 2010
8 1 (0.41%) OpenStack
8 1 (0.41%) SAS
8 1 (0.41%) SharePoint 2013
Applications
1 61 (25.00%) MS Excel
2 28 (11.48%) MS PowerPoint
3 27 (11.07%) MS Office
4 8 (3.28%) MS Project
5 6 (2.46%) MS Visio
6 3 (1.23%) Spreadsheet
7 2 (0.82%) Adobe Creative Suite
8 1 (0.41%) 3ds Max
8 1 (0.41%) AutoCAD
8 1 (0.41%) Revit
Business Applications
1 16 (6.56%) Oracle Financials
1 16 (6.56%) Oracle Retail
1 16 (6.56%) PeopleSoft Financials
2 6 (2.46%) Temenos T24
3 3 (1.23%) Dynamics CRM
3 3 (1.23%) SAP FI
4 1 (0.41%) Dynamics AX
4 1 (0.41%) Remedy ITSM
4 1 (0.41%) SAP CO
4 1 (0.41%) SAP FI/CO
4 1 (0.41%) SAP MM
4 1 (0.41%) WebTrends
Cloud Services
1 11 (4.51%) Office 365
2 9 (3.69%) Microsoft Azure
3 8 (3.28%) SaaS
4 4 (1.64%) IaaS
4 4 (1.64%) PaaS
5 2 (0.82%) Amazon AWS
5 2 (0.82%) G Suite
6 1 (0.41%) Adobe Analytics
Communications & Networking
1 17 (6.97%) Firewall
2 12 (4.92%) LAN
3 10 (4.10%) WAN
4 9 (3.69%) VPN
5 8 (3.28%) Internet
6 6 (2.46%) TCP/IP
7 5 (2.05%) SAN
7 5 (2.05%) Skype
7 5 (2.05%) VoIP
7 5 (2.05%) Wireless
8 4 (1.64%) DNS
8 4 (1.64%) IP Telephony
8 4 (1.64%) Remote Desktop
9 3 (1.23%) DHCP
9 3 (1.23%) DMZ
9 3 (1.23%) NetScaler
9 3 (1.23%) Network Security
9 3 (1.23%) SSL
10 2 (0.82%) iSCSI
10 2 (0.82%) VSAN
Database & Business Intelligence
1 22 (9.02%) SQL Server
2 10 (4.10%) Data Warehouse
3 7 (2.87%) SQL Server Reporting Services
4 6 (2.46%) MS Access
5 4 (1.64%) MySQL
5 4 (1.64%) QlikView
5 4 (1.64%) SQL Server Integration Services
6 3 (1.23%) Power BI
6 3 (1.23%) PowerPivot
6 3 (1.23%) SQL Server 2008
7 2 (0.82%) Big Data
7 2 (0.82%) BusinessObjects
7 2 (0.82%) Hadoop
7 2 (0.82%) Oracle Database
7 2 (0.82%) SQL Server Analysis Services
8 1 (0.41%) FileMaker
8 1 (0.41%) Microsoft Analysis Services
8 1 (0.41%) MongoDB
8 1 (0.41%) NoSQL
Development Applications
1 5 (2.05%) Git (software)
1 5 (2.05%) Selenium
2 4 (1.64%) Subversion
3 3 (1.23%) JIRA
4 1 (0.41%) Cucumber
4 1 (0.41%) Fiddler
4 1 (0.41%) Firebug
4 1 (0.41%) FishEye
4 1 (0.41%) Jenkins
4 1 (0.41%) JMeter
4 1 (0.41%) Maven
4 1 (0.41%) PHPUnit
4 1 (0.41%) WebDriver
General
1 87 (35.66%) Finance
2 30 (12.30%) Banking
3 24 (9.84%) Retail
4 14 (5.74%) Telecoms
5 7 (2.87%) Publishing
6 6 (2.46%) Law
7 3 (1.23%) Advertising
8 2 (0.82%) Back Office
8 2 (0.82%) Billing
8 2 (0.82%) Front Office
8 2 (0.82%) German Language
8 2 (0.82%) Marketing
9 1 (0.41%) Automotive
9 1 (0.41%) Investment Banking
9 1 (0.41%) Legal
9 1 (0.41%) Manufacturing
9 1 (0.41%) Military
Job Titles
1 64 (26.23%) Analyst
2 46 (18.85%) Service Manager
3 27 (11.07%) IT Manager
4 26 (10.66%) Services Delivery Manager
5 25 (10.25%) Delivery Manager
6 22 (9.02%) Architect
7 18 (7.38%) Service Analyst
8 16 (6.56%) Technical Manager
9 15 (6.15%) IT Support
10 13 (5.33%) Account Manager
10 13 (5.33%) Business Analyst
10 13 (5.33%) Infrastructure Manager
10 13 (5.33%) IT Analyst
10 13 (5.33%) ITIL Service Analyst
10 13 (5.33%) Technical Account Manager
11 11 (4.51%) Services Delivery Analyst
11 11 (4.51%) Support Engineer
12 10 (4.10%) Developer
12 10 (4.10%) Project Manager
12 10 (4.10%) Support Analyst
Libraries, Frameworks & Software Standards
1 14 (5.74%) Middleware
2 9 (3.69%) .NET
3 5 (2.05%) Web Services
4 4 (1.64%) J2EE
5 3 (1.23%) Ajax
5 3 (1.23%) CSS
5 3 (1.23%) HTML
5 3 (1.23%) XML
6 2 (0.82%) CSS3
6 2 (0.82%) HTML5
6 2 (0.82%) jQuery
7 1 (0.41%) .NET Framework
7 1 (0.41%) 802.1X
7 1 (0.41%) Behat
7 1 (0.41%) Java EE
7 1 (0.41%) JSON
7 1 (0.41%) RESTful
7 1 (0.41%) Sass
7 1 (0.41%) XMPP
7 1 (0.41%) Yii
Miscellaneous
1 35 (14.34%) Management Information System
2 24 (9.84%) Analytical Skills
3 12 (4.92%) Data Centre
3 12 (4.92%) User Experience
4 9 (3.69%) Foreign Exchange (FX)
5 7 (2.87%) Data Integration
6 6 (2.46%) Computer Science
7 5 (2.05%) Blackberry
7 5 (2.05%) Virtual Team
8 4 (1.64%) Video Conferencing
8 4 (1.64%) Wiki
9 3 (1.23%) Clustering
9 3 (1.23%) Data Structures
10 2 (0.82%) Cloud Native
10 2 (0.82%) Cyberthreat
10 2 (0.82%) Data Extraction
10 2 (0.82%) Fintech
10 2 (0.82%) iPhone
10 2 (0.82%) PMI
10 2 (0.82%) Reinsurance
Operating Systems
1 39 (15.98%) Windows
2 15 (6.15%) Windows Server 2012
3 13 (5.33%) Unix
3 13 (5.33%) Windows Server
4 12 (4.92%) Linux
5 7 (2.87%) Windows 7
6 6 (2.46%) Android
6 6 (2.46%) Apple iOS
7 4 (1.64%) Windows 10
7 4 (1.64%) Windows Server 2008
8 3 (1.23%) Mac OS X
8 3 (1.23%) Windows 8
8 3 (1.23%) Windows Server 2003
9 2 (0.82%) Red Hat Enterprise Linux
10 1 (0.41%) Mac OS
10 1 (0.41%) Windows XP
Processes & Methodologies
1 105 (43.03%) ITIL
2 58 (23.77%) Project Management
3 51 (20.90%) Service Management
4 39 (15.98%) Agile Software Development
5 33 (13.52%) PRINCE2
6 29 (11.89%) Business Analysis
7 28 (11.48%) Continuous Improvement
8 26 (10.66%) Data Management
9 24 (9.84%) Change Management
9 24 (9.84%) CRM
10 23 (9.43%) ITSM
10 23 (9.43%) TDD
11 22 (9.02%) ITIL V3
12 21 (8.61%) Waterfall
13 19 (7.79%) E-Commerce
13 19 (7.79%) Problem Management
14 18 (7.38%) Disaster Recovery
14 18 (7.38%) Enterprise Architecture
14 18 (7.38%) Stakeholder Management
15 17 (6.97%) Presales
Programming Languages
1 28 (11.48%) SQL
2 7 (2.87%) VB
3 6 (2.46%) VB.NET
3 6 (2.46%) VB6
4 5 (2.05%) Java
5 4 (1.64%) JavaScript
5 4 (1.64%) PowerShell
5 4 (1.64%) Shell Script
5 4 (1.64%) T-SQL
6 3 (1.23%) C
6 3 (1.23%) C#
6 3 (1.23%) Python
7 2 (0.82%) Perl
7 2 (0.82%) PHP
7 2 (0.82%) Ruby
7 2 (0.82%) VBA
8 1 (0.41%) Bash Shell
Qualifications
1 27 (11.07%) Degree
2 23 (9.43%) ITIL Certification
3 17 (6.97%) Microsoft Certification
4 8 (3.28%) CRISC
4 8 (3.28%) Security Cleared
5 7 (2.87%) CGEIT
5 7 (2.87%) ISACA
5 7 (2.87%) PMP
6 5 (2.05%) CISSP
6 5 (2.05%) PMI Certification
7 4 (1.64%) PRINCE2 Certification
8 3 (1.23%) CCNA
8 3 (1.23%) CISA
8 3 (1.23%) Cisco Certification
8 3 (1.23%) CISM
8 3 (1.23%) MCP
8 3 (1.23%) MCSE
9 2 (0.82%) ACCA
9 2 (0.82%) ITIL Foundation Certificate
9 2 (0.82%) SC Cleared
Quality Assurance & Compliance
1 29 (11.89%) SLA
2 21 (8.61%) QA
3 11 (4.51%) ISO/IEC 27001
4 9 (3.69%) COBIT
5 7 (2.87%) Sarbanes-Oxley
6 3 (1.23%) Data Quality
7 1 (0.41%) BS25999
7 1 (0.41%) ISO22301
7 1 (0.41%) PCI DSS
System Software
1 27 (11.07%) Active Directory
2 23 (9.43%) VMware Infrastructure
3 9 (3.69%) Hyper-V
4 5 (2.05%) Microsoft App-V
5 4 (1.64%) XenApp
6 3 (1.23%) vSphere
7 2 (0.82%) DFS Replication
7 2 (0.82%) VMware ESX
8 1 (0.41%) Docker
8 1 (0.41%) ISA Server
8 1 (0.41%) XenDesktop
Systems Management
1 5 (2.05%) Ansible
1 5 (2.05%) Puppet
1 5 (2.05%) SCOM
2 3 (1.23%) Opscode Chef
3 2 (0.82%) Backup Exec
3 2 (0.82%) Jamf Pro
3 2 (0.82%) NetBackup
3 2 (0.82%) SCCM
4 1 (0.41%) Cisco CUCM
4 1 (0.41%) Cisco UCCX
4 1 (0.41%) Microsoft Data Protection Manager
4 1 (0.41%) SCDPM
4 1 (0.41%) SCVMM
Vendors
1 73 (29.92%) Microsoft
2 27 (11.07%) VMware
3 25 (10.25%) Oracle
4 23 (9.43%) Cisco
5 17 (6.97%) HP
6 16 (6.56%) ATG
6 16 (6.56%) Hyperion
6 16 (6.56%) PeopleSoft
6 16 (6.56%) Retek
7 13 (5.33%) Dell
8 11 (4.51%) Citrix
9 10 (4.10%) Sun
10 7 (2.87%) Apple
11 6 (2.46%) jBASE
11 6 (2.46%) Temenos
12 5 (2.05%) Remedy
12 5 (2.05%) ServiceNow
13 4 (1.64%) Adobe
14 3 (1.23%) Salesforce.com
14 3 (1.23%) SAP
City of London
Mint
Salary: £50000 - £55000 per annum + benefits
Posted: 6 days ago
City, London
I3
Salary: £70000 - £75000 per annum + bonus + benefits
Posted: 3 days ago
City, London
I3
Salary: £55000 - £70000 per annum + + bonus + bens
Posted: 3 days ago
City, London
Lloyds Banking Group
Salary: £36684 - £41000 per annum + Bens
Posted: 3 days ago
City, London
Marcus Donald People
Salary: £45000 - £50000 per annum
Posted: 4 days ago
City, London
Keystream Resources Limited
Salary: Unspecified
Posted: 2 days ago
City, London
Quant Capital
Salary: Up to £55,000 per annum Bonus Medical Pension
Posted: 4 days ago
City of London
Venturi
Salary: £50000 - £55000 per annum + bonus
Posted: 5 days ago
City, London
Lorien Resourcing
Salary: £25000 - £30000 per annum + Uncapped Comms + Benefits
Posted: 3 days ago
City of London
Venturi
Salary: £50000 - £55000 per annum + bonus
Posted: 5 days ago
City, London
Leidos
Posted: 19 days ago
City, London
IPsoft
Posted: 25 days ago
City of London
aap3
Salary: £65000 - £75000 per annum + Neg and Excellent Benefits
Posted: 20 days ago
City of London
Prospectus
Salary: £55000.00 - £65000.00 per annum + Plus Benefits
Posted: 20 days ago
City, London
Intelletec
Salary: From £55,000 to £150,000 per annum Basic Salary £55000 - £75000 (doubl
Posted: 4 days ago
City, London
Digital Gurus
Salary: £35000 - £40000 Per Annum Benefits
Posted: 18 days ago
City, London
Accenture
Salary: £66,360 per annum
Posted: 17 days ago