The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the City of London region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 22 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 Aug 2014
Same period 2013 Same period 2012
Services Delivery
Rank 100 94 100
Rank change year-on-year
-6 +6
Permanent jobs citing Service Delivery 298 326 333
As % of all permanent IT jobs located in the City of London 2.47% 2.69% 2.59%
As % of the Processes & Methodologies category 3.05% 3.32% 3.28%
Number of salaries quoted 221 279 276
Average salary £52,500 £57,500 £55,000
Average salary % change year-on-year
-8.69% +4.54%
90% offered a salary of more than £36,500 £35,000 £33,000
10% offered a salary of more than £75,000 £85,000 £80,000
UK excluding London average salary £45,000 £44,000 £42,500
% change year-on-year
+2.27% +3.52%
Service Delivery
London

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the City of London region.

Processes & Methodologies Category
City of London
Permanent IT job ads with a match in the
Processes & Methodologies category
9776 9807 10158
As % of all permanent IT jobs located in the City of London 81.18% 80.92% 79.00%
Number of salaries quoted 8086 8640 9280
Average salary £55,000 £55,000 £55,000
90% offered a salary of more than £37,500 £37,000 £36,000
10% offered a salary of more than £80,000 £80,000 £80,000
UK excluding London average salary £42,500 £41,000 £40,000
% change year-on-year
+3.65% +2.50%

Service Delivery
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the City of London region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in the City of London

Service Delivery
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the City of London region.

Service Delivery Salary Trend in the City of London

Service Delivery
Salary Histogram in the City of London

This chart provides a salary histogram for IT jobs citing Service Delivery across the City of London region over the 3 months to 22 August 2014.

Service Delivery Salary Histogram in the City of London

Service Delivery
Top 30 Related IT Skills in the City of London

For the 6 months to 22 August 2014, IT jobs across the City of London region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 245 (37.52%) ITIL
2 223 (34.15%) Finance
3 140 (21.44%) Service Management
4 130 (19.91%) Project Management
5 96 (14.70%) Degree
6 95 (14.55%) Windows
7 90 (13.78%) SLA
8 88 (13.48%) Microsoft
9 84 (12.86%) SQL
9 84 (12.86%) Banking
10 79 (12.10%) MS Excel
11 72 (11.03%) Incident Management
12 61 (9.34%) MS Office
13 60 (9.19%) Oracle
14 59 (9.04%) Change Management
14 59 (9.04%) Continuous Improvement
15 57 (8.73%) ITIL Certification
15 57 (8.73%) PRINCE2
16 54 (8.27%) Retail
17 51 (7.81%) SQL Server
18 48 (7.35%) Active Directory
19 46 (7.04%) Linux
20 45 (6.89%) Problem Management
21 43 (6.58%) .NET
21 43 (6.58%) Telecoms
22 42 (6.43%) ISO/IEC 27001
23 41 (6.28%) Publishing
23 41 (6.28%) VMware
23 41 (6.28%) Java
24 40 (6.13%) Law

Service Delivery
Top Related IT Skills in the City of London by Category

For the 6 months to 22 August 2014, IT jobs across the City of London region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 29 (4.44%) SharePoint
2 21 (3.22%) IIS
3 14 (2.14%) WebSphere
3 14 (2.14%) MS Exchange
4 9 (1.38%) SharePoint 2013
4 9 (1.38%) SharePoint 2010
5 8 (1.23%) BizTalk Server
6 7 (1.07%) Tomcat
6 7 (1.07%) WebSphere Process Server
6 7 (1.07%) Lync
6 7 (1.07%) SharePoint Server
7 4 (0.61%) Office Communications Server
7 4 (0.61%) Exchange Server 2010
7 4 (0.61%) CMS
8 3 (0.46%) Blackberry Enterprise Server
8 3 (0.46%) Apache
9 2 (0.31%) Jetty
9 2 (0.31%) Node.js
9 2 (0.31%) GemFire
9 2 (0.31%) Exchange Server 2003
Applications
1 79 (12.10%) MS Excel
2 61 (9.34%) MS Office
3 20 (3.06%) MS PowerPoint
4 7 (1.07%) MS Visio
5 6 (0.92%) InfoPath
6 5 (0.77%) MS Project
7 4 (0.61%) Spreadsheet
8 3 (0.46%) Photoshop
Business Applications
1 13 (1.99%) Summit
2 12 (1.84%) Dynamics CRM
3 10 (1.53%) Bloomberg TOMS
3 10 (1.53%) 3000 Xtra
3 10 (1.53%) Eikon
3 10 (1.53%) Front Arena
3 10 (1.53%) RMDS
4 4 (0.61%) Oracle EBS
5 2 (0.31%) SAP CRM
6 1 (0.15%) Agresso
6 1 (0.15%) SimCorp Dimension
6 1 (0.15%) Dynamics NAV
6 1 (0.15%) Oracle Subledger Accounting
6 1 (0.15%) IntelliMatch
6 1 (0.15%) SunGard Stream Clearvision
6 1 (0.15%) Remedy ITSM
6 1 (0.15%) Cognos Business Intelligence
6 1 (0.15%) Hyperion Planning
Cloud Services
1 20 (3.06%) SaaS
2 12 (1.84%) SuccessFactors
2 12 (1.84%) Taleo
3 6 (0.92%) Office 365
4 5 (0.77%) IaaS
5 4 (0.61%) PaaS
6 2 (0.31%) Amazon AWS
7 1 (0.15%) Google Apps
7 1 (0.15%) Microsoft Azure
7 1 (0.15%) Cloud Computing
Communications & Networking
1 28 (4.29%) DNS
2 24 (3.68%) LAN
3 22 (3.37%) WAN
3 22 (3.37%) TCP/IP
4 16 (2.45%) Wireless
5 15 (2.30%) Internet
6 12 (1.84%) SAN
7 11 (1.68%) SSL
8 10 (1.53%) Multicast
9 8 (1.23%) Unified Communications
9 8 (1.23%) DHCP
9 8 (1.23%) PBX
10 7 (1.07%) VoIP
11 6 (0.92%) LDAP
11 6 (0.92%) Firewall
11 6 (0.92%) Intranet
12 5 (0.77%) MPLS
12 5 (0.77%) Ethernet
12 5 (0.77%) VPN
12 5 (0.77%) NAS
Database & Business Intelligence
1 51 (7.81%) SQL Server
2 20 (3.06%) Data Warehouse
3 19 (2.91%) SQL Server 2008
4 18 (2.76%) Oracle Database
4 18 (2.76%) SQL Server Integration Services
5 16 (2.45%) SQL Server Reporting Services
6 11 (1.68%) SQL Server 2005
7 8 (1.23%) Data Mining
8 7 (1.07%) SQL Server 2012
9 4 (0.61%) Oracle Database 11g
9 4 (0.61%) MS Access
9 4 (0.61%) MySQL
10 3 (0.46%) EDRMS
10 3 (0.46%) OLAP
10 3 (0.46%) Oracle Reports
10 3 (0.46%) SQL Server Analysis Services
11 2 (0.31%) NoSQL
11 2 (0.31%) Big Data
12 1 (0.15%) SQLPlus
12 1 (0.15%) Oracle Database 10g
Development Applications
1 11 (1.68%) Visual Studio
2 10 (1.53%) JIRA
3 6 (0.92%) Team Foundation Server
3 6 (0.92%) Subversion
4 5 (0.77%) Git (software)
5 4 (0.61%) Cucumber
5 4 (0.61%) Jenkins
6 3 (0.46%) LoadRunner
6 3 (0.46%) Jasmine
6 3 (0.46%) Mocha
7 2 (0.31%) Visual Studio Tools for Office
7 2 (0.31%) SQL Server Management Studio (SSMS)
7 2 (0.31%) Grunt
7 2 (0.31%) JUnit
8 1 (0.15%) ERwin
8 1 (0.15%) MSI
8 1 (0.15%) Serena SBM
8 1 (0.15%) Robotium
8 1 (0.15%) WebDriver
8 1 (0.15%) Hudson
General
1 223 (34.15%) Finance
2 84 (12.86%) Banking
3 54 (8.27%) Retail
4 43 (6.58%) Telecoms
5 41 (6.28%) Publishing
6 40 (6.13%) Law
7 24 (3.68%) Investment Banking
7 24 (3.68%) Legal
8 21 (3.22%) Front Office
9 16 (2.45%) Back Office
10 14 (2.14%) Marketing
11 9 (1.38%) Financial Institution
11 9 (1.38%) Advertising
12 8 (1.23%) Games
13 7 (1.07%) Local Government
13 7 (1.07%) French Language
14 6 (0.92%) Retail Banking
14 6 (0.92%) Manufacturing
15 5 (0.77%) Billing
15 5 (0.77%) Corporate Banking
Job Titles
1 170 (26.03%) Service Manager
2 113 (17.30%) Delivery Manager
3 104 (15.93%) Services Delivery Manager
4 96 (14.70%) Analyst
5 37 (5.67%) Project Manager
6 36 (5.51%) Developer
6 36 (5.51%) Architect
7 30 (4.59%) Business Analyst
7 30 (4.59%) Applications Support
8 29 (4.44%) Support Analyst
8 29 (4.44%) Consultant
9 22 (3.37%) IT Services Manager
9 22 (3.37%) Senior Manager
10 19 (2.91%) Service Analyst
10 19 (2.91%) Operations Manager
10 19 (2.91%) Applications Support Analyst
11 17 (2.60%) Senior Analyst
12 16 (2.45%) Administrator
13 15 (2.30%) Technical Manager
13 15 (2.30%) Senior Service Manager
Libraries, Frameworks & Software Standards
1 43 (6.58%) .NET
2 33 (5.05%) Web Services
3 32 (4.90%) HTML
4 30 (4.59%) Middleware
5 20 (3.06%) XML
6 15 (2.30%) HTML5
7 14 (2.14%) CSS
8 13 (1.99%) .NET Framework
9 12 (1.84%) Oracle Fusion
10 11 (1.68%) jQuery
11 8 (1.23%) ASP.NET
12 7 (1.07%) J2EE
12 7 (1.07%) Ajax
13 6 (0.92%) JSON
14 5 (0.77%) WebSphere MQ
14 5 (0.77%) XHTML
15 3 (0.46%) ADO.NET
15 3 (0.46%) Twitter Bootstrap
15 3 (0.46%) Backbone.js
15 3 (0.46%) Mustache
Miscellaneous
1 29 (4.44%) Management Information System
2 25 (3.83%) Foreign Exchange (FX)
3 23 (3.52%) Equities
4 16 (2.45%) Blackberry
5 15 (2.30%) EPoS
6 14 (2.14%) Computer Science
6 14 (2.14%) Enterprise Software
7 13 (1.99%) Statistics
8 12 (1.84%) SWIFT
9 8 (1.23%) CMDB
10 6 (0.92%) Wiki
10 6 (0.92%) Fixed Income
11 5 (0.77%) NHS
11 5 (0.77%) Mainframe
11 5 (0.77%) Derivative
11 5 (0.77%) Open Source
12 4 (0.61%) Video Conferencing
12 4 (0.61%) CESG
13 3 (0.46%) Tandem
13 3 (0.46%) Clustering
Operating Systems
1 95 (14.55%) Windows
2 46 (7.04%) Linux
3 26 (3.98%) Windows Server 2008
4 25 (3.83%) UNIX
5 21 (3.22%) Windows 7
6 16 (2.45%) Red Hat Enterprise Linux
7 10 (1.53%) Windows Server 2012
7 10 (1.53%) Windows Server 2003
8 9 (1.38%) Solaris
9 8 (1.23%) Windows XP
10 5 (0.77%) Android
11 3 (0.46%) Windows 8
12 2 (0.31%) Apple iOS
12 2 (0.31%) CentOS
12 2 (0.31%) SELinux
12 2 (0.31%) HPUX
13 1 (0.15%) Ubuntu
Processes & Methodologies
1 245 (37.52%) ITIL
2 140 (21.44%) Service Management
3 130 (19.91%) Project Management
4 72 (11.03%) Incident Management
5 59 (9.04%) Change Management
5 59 (9.04%) Continuous Improvement
6 57 (8.73%) PRINCE2
7 45 (6.89%) Problem Management
8 39 (5.97%) CRM
9 36 (5.51%) Information Management
10 32 (4.90%) Stakeholder Management
11 31 (4.75%) ITIL V3
12 27 (4.13%) ITSM
12 27 (4.13%) Scrum
13 26 (3.98%) Risk Management
13 26 (3.98%) Agile Software Development
13 26 (3.98%) Performance Management
14 25 (3.83%) Root Cause Analysis
15 23 (3.52%) Asset Management
16 22 (3.37%) Business Analysis
Programming Languages
1 84 (12.86%) SQL
2 41 (6.28%) Java
3 19 (2.91%) JavaScript
4 18 (2.76%) PowerShell
4 18 (2.76%) C#
4 18 (2.76%) T-SQL
5 14 (2.14%) VBA
6 10 (1.53%) Python
7 8 (1.23%) VB
8 7 (1.07%) Ruby
9 6 (0.92%) Bash Shell
9 6 (0.92%) VBScript
10 5 (0.77%) PHP
11 4 (0.61%) AWK
11 4 (0.61%) VB6
12 3 (0.46%) Perl
13 2 (0.31%) Clojure
13 2 (0.31%) Scala
13 2 (0.31%) VB.NET
13 2 (0.31%) C
Qualifications
1 96 (14.70%) Degree
2 57 (8.73%) ITIL Certification
3 37 (5.67%) ISEB
4 16 (2.45%) Microsoft Certification
5 14 (2.14%) Security Cleared
6 8 (1.23%) ITIL Foundation Certificate
6 8 (1.23%) MCTS
6 8 (1.23%) MCSE
6 8 (1.23%) CISSP
6 8 (1.23%) PMI Certification
7 6 (0.92%) MCITP
7 6 (0.92%) PMP
8 5 (0.77%) CISM
9 3 (0.46%) RHCE
9 3 (0.46%) PhD
9 3 (0.46%) MCP
9 3 (0.46%) RHCA
9 3 (0.46%) RHCT
9 3 (0.46%) SC Cleared
9 3 (0.46%) Six Sigma Black Belt
Quality Assurance & Compliance
1 90 (13.78%) SLA
2 42 (6.43%) ISO/IEC 27001
3 39 (5.97%) ISO 9001
4 31 (4.75%) QA
5 9 (1.38%) PCI DSS
6 6 (0.92%) COBIT
7 5 (0.77%) Sarbanes-Oxley
7 5 (0.77%) ISO 9000
8 4 (0.61%) EMIR
8 4 (0.61%) Dodd-Frank
9 1 (0.15%) ISO 14001
9 1 (0.15%) GPG13
9 1 (0.15%) MiFID
System Software
1 48 (7.35%) Active Directory
2 26 (3.98%) VMware Infrastructure
3 7 (1.07%) VMware ESXi
4 5 (0.77%) Hyper-V
5 4 (0.61%) XenDesktop
5 4 (0.61%) vCloud
6 3 (0.46%) NFS
6 3 (0.46%) Microsoft App-V
6 3 (0.46%) vSphere
6 3 (0.46%) XenApp
7 2 (0.31%) Citrix Presentation Server
7 2 (0.31%) Oracle RAC
7 2 (0.31%) Oracle RMAN
8 1 (0.15%) ISA Server
8 1 (0.15%) VMware ESX
8 1 (0.15%) UAG
8 1 (0.15%) Forefront TMG
8 1 (0.15%) Microsoft Virtual Server
8 1 (0.15%) VMware Server
Systems Management
1 17 (2.60%) Tivoli
2 12 (1.84%) SCOM
3 11 (1.68%) SCCM
4 8 (1.23%) Tivoli Monitoring
5 5 (0.77%) Nagios
5 5 (0.77%) Puppet
6 4 (0.61%) EMC NetWorker
7 3 (0.46%) Backup Exec
7 3 (0.46%) Opscode Chef
7 3 (0.46%) Cobbler
7 3 (0.46%) CFEngine
7 3 (0.46%) ITRS Geneos
7 3 (0.46%) SCOrch
8 2 (0.31%) HP Data Protector
8 2 (0.31%) Data Guard
8 2 (0.31%) WMI
9 1 (0.15%) OpenView
9 1 (0.15%) NetBackup
9 1 (0.15%) logstash
9 1 (0.15%) Kibana
Vendors
1 88 (13.48%) Microsoft
2 60 (9.19%) Oracle
3 41 (6.28%) VMware
4 34 (5.21%) Citrix
5 29 (4.44%) SAP
6 17 (2.60%) Red Hat
7 14 (2.14%) HP
7 14 (2.14%) Murex
8 13 (1.99%) PeopleSoft
8 13 (1.99%) Cisco
9 12 (1.84%) Remedy
10 11 (1.68%) SunGard
10 11 (1.68%) ION Trading
11 10 (1.53%) FactSet
11 10 (1.53%) Misys
11 10 (1.53%) Reuters
11 10 (1.53%) Bloomberg
12 8 (1.23%) Huawei
13 7 (1.07%) Sybase
14 6 (0.92%) Cognos
City, London
Connectus
Salary: £50000 - £60000 per annum
Posted: 15 hours ago
City, London
Maclean Moore Consulting
Salary: From £100,000 to £140,000 per annum Bonus, Pension, Healthcare, Holida
Posted: 20 hours ago
City, London
Asset Resourcing Ltd
Salary: £45000 - £50000 per annum + benefits + 10% bonus
Posted: Yesterday
City, London
Harrington Starr
Salary: £60000 - £75000 per annum
Posted: Yesterday
City, London
Harrington Starr
Salary: £55000 - £75000 per annum + excellent benefits
Posted: Yesterday
City of London
Claremont Consulting Limited
Salary: £45000 - £55000 per annum + benefits
Posted: Yesterday
City, London
ReThink Recruitment
Salary: £70000.00 - £80000.00 per annum + bonus + benefits
Posted: 2 days ago
City, London
Connectus
Salary: £40000 - £43000 per annum
Posted: 2 days ago
City, London
Refuge
Salary: Competitive
Posted: 2 days ago
City, London
Greywood Associates Limited
Salary: £45000 - £50000 per annum + bens
Posted: 2 days ago
City of London
Real Staffing
Salary: £45000 - £55000 per annum + benefits
Posted: 3 days ago
City, London
Eames Consulting
Salary: From £70,000 to £85,000 per annum + bonus + excellent benefits
Posted: 4 days ago
City, London
Deerfoot IT Resources Ltd
Salary: £50000 - £60000 per annum
Posted: 4 days ago
City, London
Advantage XPO
Posted: 4 days ago
City, London
Deerfoot IT Resources Ltd
Salary: £60000 per annum
Posted: 4 days ago
City of London
Hays IT - Uk Posting account
Salary: £50000.00 - £60000.00 per annum + Benefits
Posted: 5 days ago
City of London
Huxley Associates
Salary: competitive
Posted: 8 days ago
City of London
Hays IT - Uk Posting account
Salary: £60000.00 - £70000.00 per annum
Posted: 8 days ago
City, London
Royal Mail Group
Salary: Excellent Salary & Benefits
Posted: 10 days ago
City of London
Mint Recruitment Solutions
Salary: £300 - £340 per day
Posted: 18 days ago