The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the City of London region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 24 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Dec 2014
Same period 2013 Same period 2012
Services Delivery
Rank 87 111 109
Rank change year-on-year
+24 -2
Permanent jobs citing Service Delivery 315 280 290
As % of all permanent IT jobs located in the City of London 2.93% 2.42% 2.53%
As % of the Processes & Methodologies category 3.59% 2.91% 3.15%
Number of salaries quoted 261 244 238
Average salary £57,500 £57,500 £50,000
Average salary % change year-on-year
- +15.00%
90% offered a salary of more than £32,500 £37,500 £32,500
10% offered a salary of more than £80,000 £80,000 £90,000
UK excluding London average salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%
Service Delivery
London

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the City of London region.

Processes & Methodologies Category
City of London
Permanent IT job ads with a match in the
Processes & Methodologies category
8782 9616 9205
As % of all permanent IT jobs located in the City of London 81.56% 82.98% 80.15%
Number of salaries quoted 7626 8204 8289
Average salary £57,500 £57,500 £55,000
Average salary % change year-on-year
- +4.54%
90% offered a salary of more than £38,695 £37,500 £35,500
10% offered a salary of more than £80,000 £80,000 £82,500
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

Service Delivery
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the City of London region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in the City of London

Service Delivery
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the City of London region.

Service Delivery Salary Trend in the City of London

Service Delivery
Salary Histogram in the City of London

This chart provides a salary histogram for IT jobs citing Service Delivery across the City of London region over the 3 months to 24 December 2014.

Service Delivery Salary Histogram in the City of London

Service Delivery
Top 30 Related IT Skills in the City of London

For the 6 months to 24 December 2014, IT jobs across the City of London region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 252 (45.49%) ITIL
2 188 (33.94%) Finance
3 133 (24.01%) Service Management
4 114 (20.58%) Project Management
5 113 (20.40%) Microsoft
6 110 (19.86%) Windows
7 92 (16.61%) SLA
8 91 (16.43%) Degree
9 74 (13.36%) MS Excel
10 59 (10.65%) Change Management
11 51 (9.21%) Banking
12 50 (9.03%) Agile Software Development
12 50 (9.03%) Incident Management
13 49 (8.84%) SQL
13 49 (8.84%) Telecoms
14 46 (8.30%) MS Office
15 43 (7.76%) PRINCE2
15 43 (7.76%) Analytical Skills
16 40 (7.22%) Java
17 39 (7.04%) Oracle
17 39 (7.04%) Stakeholder Management
18 38 (6.86%) VMware
19 37 (6.68%) Active Directory
19 37 (6.68%) Citrix
19 37 (6.68%) Continuous Improvement
20 35 (6.32%) SQL Server
20 35 (6.32%) Cisco
20 35 (6.32%) ITIL Certification
20 35 (6.32%) Windows 7
21 33 (5.96%) Retail

Service Delivery
Top Related IT Skills in the City of London by Category

For the 6 months to 24 December 2014, IT jobs across the City of London region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 19 (3.43%) SharePoint
2 18 (3.25%) MS Exchange
3 13 (2.35%) IIS
3 13 (2.35%) Blackberry Enterprise Server
4 12 (2.17%) Exchange Server 2010
5 11 (1.99%) Elasticsearch
6 5 (0.90%) SharePoint 2013
6 5 (0.90%) CMS
6 5 (0.90%) WebSphere
7 4 (0.72%) Tomcat
7 4 (0.72%) Lync
8 3 (0.54%) SharePoint 2010
8 3 (0.54%) Apache
9 2 (0.36%) WebSphere Process Server
9 2 (0.36%) Sitecore CMS
9 2 (0.36%) nginx
9 2 (0.36%) BizTalk Server
9 2 (0.36%) Cloud Foundry
10 1 (0.18%) Exchange Server 2013
10 1 (0.18%) GemFire
Applications
1 74 (13.36%) MS Excel
2 46 (8.30%) MS Office
3 28 (5.05%) MS PowerPoint
4 12 (2.17%) MS Visio
5 11 (1.99%) MS Project
6 8 (1.44%) Spreadsheet
7 2 (0.36%) InfoPath
Business Applications
1 8 (1.44%) Oracle EBS
2 7 (1.26%) Summit
2 7 (1.26%) Front Arena
2 7 (1.26%) RMDS
2 7 (1.26%) 3000 Xtra
2 7 (1.26%) Bloomberg TOMS
2 7 (1.26%) Eikon
3 3 (0.54%) Dynamics CRM
4 2 (0.36%) Remedy ITSM
4 2 (0.36%) SAP Oil and Gas
5 1 (0.18%) Dynamics NAV
5 1 (0.18%) Hyperion Planning
5 1 (0.18%) SAP GRC
5 1 (0.18%) Cognos Business Intelligence
5 1 (0.18%) IntelliMatch
5 1 (0.18%) Agresso
Cloud Services
1 8 (1.44%) SaaS
2 3 (0.54%) Taleo
2 3 (0.54%) SuccessFactors
3 2 (0.36%) Amazon AWS
3 2 (0.36%) PaaS
3 2 (0.36%) Heroku
3 2 (0.36%) Office 365
4 1 (0.18%) Microsoft Azure
Communications & Networking
1 28 (5.05%) TCP/IP
2 24 (4.33%) DNS
3 22 (3.97%) LAN
4 21 (3.79%) DHCP
4 21 (3.79%) Firewall
5 17 (3.07%) Internet
5 17 (3.07%) VoIP
5 17 (3.07%) WAN
6 16 (2.89%) SAN
6 16 (2.89%) Wireless
7 13 (2.35%) MPLS
8 10 (1.81%) Intranet
8 10 (1.81%) Cisco ASA
9 8 (1.44%) NAS
9 8 (1.44%) SSL
9 8 (1.44%) VPN
9 8 (1.44%) ADSL
10 7 (1.26%) Multicast
11 6 (1.08%) iSCSI
11 6 (1.08%) LDAP
Database & Business Intelligence
1 35 (6.32%) SQL Server
2 19 (3.43%) Data Warehouse
3 12 (2.17%) SQL Server 2008
3 12 (2.17%) NoSQL
3 12 (2.17%) Big Data
3 12 (2.17%) Oracle Database
4 11 (1.99%) Redis
4 11 (1.99%) MongoDB
5 7 (1.26%) MySQL
5 7 (1.26%) SQL Server Reporting Services
5 7 (1.26%) SQL Server Integration Services
6 6 (1.08%) Hadoop
7 5 (0.90%) SQL Server Analysis Services
7 5 (0.90%) Relational Database
8 4 (0.72%) OLTP
9 3 (0.54%) Oracle Database 11g
10 2 (0.36%) SQL Server 2012
10 2 (0.36%) RDBMS
10 2 (0.36%) Oracle Reports
10 2 (0.36%) QlikView
Development Applications
1 9 (1.62%) Visual Studio
2 7 (1.26%) JIRA
3 6 (1.08%) Serena SBM
4 4 (0.72%) Cucumber
4 4 (0.72%) LoadRunner
5 3 (0.54%) Git (software)
5 3 (0.54%) Jasmine
5 3 (0.54%) Jenkins
5 3 (0.54%) Grunt
5 3 (0.54%) JUnit
5 3 (0.54%) Mocha
6 2 (0.36%) ClearQuest
6 2 (0.36%) ClearCase
7 1 (0.18%) JMeter
7 1 (0.18%) Team Foundation Server
7 1 (0.18%) Visual Studio Tools for Office
7 1 (0.18%) Subversion
7 1 (0.18%) Robotium
General
1 188 (33.94%) Finance
2 51 (9.21%) Banking
3 49 (8.84%) Telecoms
4 33 (5.96%) Retail
5 24 (4.33%) Legal
6 22 (3.97%) Publishing
7 19 (3.43%) Law
8 18 (3.25%) Financial Institution
9 13 (2.35%) Back Office
9 13 (2.35%) Investment Banking
9 13 (2.35%) Marketing
10 7 (1.26%) Advertising
11 6 (1.08%) Manufacturing
11 6 (1.08%) Front Office
11 6 (1.08%) Spanish Language
12 5 (0.90%) Corporate Banking
12 5 (0.90%) French Language
12 5 (0.90%) Pharmaceutical
13 4 (0.72%) Electronics
13 4 (0.72%) Billing
Job Titles
1 128 (23.10%) Service Manager
2 86 (15.52%) Delivery Manager
3 78 (14.08%) Services Delivery Manager
4 61 (11.01%) Analyst
5 31 (5.60%) Architect
6 25 (4.51%) Consultant
7 23 (4.15%) Project Manager
8 20 (3.61%) Support Engineer
8 20 (3.61%) Technical Manager
9 19 (3.43%) Support Analyst
10 17 (3.07%) Service Analyst
10 17 (3.07%) Administrator
11 16 (2.89%) Business Analyst
11 16 (2.89%) IT Support
12 15 (2.71%) Applications Support
13 14 (2.53%) Operations Manager
13 14 (2.53%) IT Services Manager
14 13 (2.35%) Developer
14 13 (2.35%) Senior Manager
14 13 (2.35%) Team Leader
Libraries, Frameworks & Software Standards
1 17 (3.07%) .NET
2 16 (2.89%) Middleware
3 14 (2.53%) Spring
3 14 (2.53%) Web Services
4 13 (2.35%) HTML
5 12 (2.17%) Hibernate
6 11 (1.99%) Spring MVC
7 9 (1.62%) HTML5
7 9 (1.62%) jQuery
7 9 (1.62%) XML
8 8 (1.44%) CSS
9 6 (1.08%) J2EE
10 4 (0.72%) ASP.NET
10 4 (0.72%) Twitter Bootstrap
11 3 (0.54%) REST
11 3 (0.54%) Modernizr
11 3 (0.54%) Oracle Fusion
11 3 (0.54%) Ajax
11 3 (0.54%) Dojo
11 3 (0.54%) JSON
Miscellaneous
1 43 (7.76%) Analytical Skills
2 25 (4.51%) Management Information System
3 21 (3.79%) Computer Science
4 16 (2.89%) Blackberry
5 12 (2.17%) Statistics
5 12 (2.17%) Open Source
6 11 (1.99%) Foreign Exchange (FX)
7 10 (1.81%) User Experience
8 9 (1.62%) EPoS
9 8 (1.44%) PMI
9 8 (1.44%) CMDB
9 8 (1.44%) Enterprise Software
10 7 (1.26%) Equities
11 6 (1.08%) Video Conferencing
11 6 (1.08%) iPad
12 5 (0.90%) Mathematics
13 4 (0.72%) PKI
13 4 (0.72%) Wiki
13 4 (0.72%) Symmetrix
13 4 (0.72%) Client/Server
Operating Systems
1 110 (19.86%) Windows
2 35 (6.32%) Windows 7
3 30 (5.42%) Linux
4 28 (5.05%) Windows Server 2008
5 23 (4.15%) UNIX
6 16 (2.89%) Windows XP
7 15 (2.71%) Windows Server 2012
8 14 (2.53%) Windows 8
9 10 (1.81%) Windows Server 2003
10 5 (0.90%) Apple iOS
11 4 (0.72%) Red Hat Enterprise Linux
11 4 (0.72%) Solaris
12 3 (0.54%) Android
13 2 (0.36%) AIX
13 2 (0.36%) Ubuntu
14 1 (0.18%) Windows Vista
14 1 (0.18%) CentOS
Processes & Methodologies
1 252 (45.49%) ITIL
2 133 (24.01%) Service Management
3 114 (20.58%) Project Management
4 59 (10.65%) Change Management
5 50 (9.03%) Agile Software Development
5 50 (9.03%) Incident Management
6 43 (7.76%) PRINCE2
7 39 (7.04%) Stakeholder Management
8 37 (6.68%) Continuous Improvement
9 31 (5.60%) ITSM
10 29 (5.23%) Line Management
11 28 (5.05%) CRM
12 27 (4.87%) Business Analysis
13 25 (4.51%) Problem Management
14 22 (3.97%) Performance Management
14 22 (3.97%) People Management
15 20 (3.61%) ITIL V3
16 18 (3.25%) Root Cause Analysis
16 18 (3.25%) E-Commerce
16 18 (3.25%) Disaster Recovery
Programming Languages
1 49 (8.84%) SQL
2 40 (7.22%) Java
3 15 (2.71%) PowerShell
4 14 (2.53%) Perl
5 13 (2.35%) Python
6 10 (1.81%) JavaScript
6 10 (1.81%) C
7 9 (1.62%) C#
8 7 (1.26%) Shell Script
8 7 (1.26%) Bash Shell
9 6 (1.08%) Scala
10 4 (0.72%) AWK
10 4 (0.72%) Ruby
11 3 (0.54%) PHP
11 3 (0.54%) PL/SQL
11 3 (0.54%) T-SQL
11 3 (0.54%) VBA
12 1 (0.18%) R
12 1 (0.18%) VB
12 1 (0.18%) VB.NET
Qualifications
1 91 (16.43%) Degree
2 35 (6.32%) ITIL Certification
3 21 (3.79%) Security Cleared
4 18 (3.25%) Microsoft Certification
5 17 (3.07%) ISEB
6 14 (2.53%) PMI Certification
7 11 (1.99%) ITIL Foundation Certificate
8 10 (1.81%) Cisco Certification
9 9 (1.62%) CCNA
9 9 (1.62%) MCSE
10 8 (1.44%) MCP
10 8 (1.44%) SC Cleared
11 7 (1.26%) APMP
12 6 (1.08%) CCENT
12 6 (1.08%) A+ Certification
12 6 (1.08%) PMP
13 5 (0.90%) HND
13 5 (0.90%) MCSA
13 5 (0.90%) NVQ Level 4
14 4 (0.72%) CCNP
Quality Assurance & Compliance
1 92 (16.61%) SLA
2 30 (5.42%) ISO 9001
3 22 (3.97%) COBIT
3 22 (3.97%) QA
4 16 (2.89%) ISO/IEC 27001
5 10 (1.81%) PCI DSS
6 8 (1.44%) Sarbanes-Oxley
7 5 (0.90%) Basel II
7 5 (0.90%) HIPAA
8 1 (0.18%) Val IT
8 1 (0.18%) GPG13
8 1 (0.18%) EMIR
8 1 (0.18%) FINREP
8 1 (0.18%) ISO 14001
8 1 (0.18%) MiFID
System Software
1 37 (6.68%) Active Directory
2 21 (3.79%) VMware Infrastructure
3 9 (1.62%) XenApp
4 7 (1.26%) XenDesktop
4 7 (1.26%) Hyper-V
5 6 (1.08%) NFS
5 6 (1.08%) vSphere
5 6 (1.08%) Microsoft App-V
6 3 (0.54%) VMware ESX
6 3 (0.54%) Terminal Services
6 3 (0.54%) VMware ESXi
7 2 (0.36%) Varnish
7 2 (0.36%) Samba
8 1 (0.18%) Firmware
8 1 (0.18%) Oracle RMAN
8 1 (0.18%) Citrix Presentation Server
8 1 (0.18%) VMware Server
Systems Management
1 18 (3.25%) Tivoli
2 11 (1.99%) SCOM
3 8 (1.44%) SCCM
4 7 (1.26%) Norton AntiVirus
5 5 (0.90%) SCOrch
6 4 (0.72%) Puppet
6 4 (0.72%) Symantec Enterprise Vault
7 3 (0.54%) Backup Exec
8 2 (0.36%) Tivoli Monitoring
8 2 (0.36%) OpenView
8 2 (0.36%) Nagios
8 2 (0.36%) ZABBIX
8 2 (0.36%) Cacti
8 2 (0.36%) Sysprep
9 1 (0.18%) Opscode Chef
9 1 (0.18%) SELinux
9 1 (0.18%) Systems Management Server (SMS)
9 1 (0.18%) Foglight
Vendors
1 113 (20.40%) Microsoft
2 39 (7.04%) Oracle
3 38 (6.86%) VMware
4 37 (6.68%) Citrix
5 35 (6.32%) Cisco
6 19 (3.43%) HP
7 18 (3.25%) Juniper
8 14 (2.53%) CheckPoint
8 14 (2.53%) SAP
9 13 (2.35%) Symantec
9 13 (2.35%) Remedy
10 10 (1.81%) Altiris
10 10 (1.81%) Fortinet
10 10 (1.81%) F5
10 10 (1.81%) Bloomberg
10 10 (1.81%) NetApp
11 9 (1.62%) Fidessa
12 8 (1.44%) Reuters
12 8 (1.44%) Avaya
12 8 (1.44%) Huawei
City of London
Austin Fraser Limited
Salary: £40000 - £50000 per annum + benefits
Posted: 17 hours ago
City, London
Harvey Nash plc
Salary: £25000 per annum + Pro Rata
Posted: 17 hours ago
City, London
Harvey Nash plc
Salary: £40000 - £50000 per annum + Benefits + On Call
Posted: 18 hours ago
City of London
Claremont Consulting Limited
Salary: £30000 - £40000 per annum + overtime and benefits
Posted: 19 hours ago
City, London
TRYZENS LTD
Salary: Competitive + benefits
Posted: Yesterday
City, London
Connectus
Salary: £35000 - £40000 per annum
Posted: Yesterday
City, London
Connectus
Salary: £50000 - £60000 per annum
Posted: Yesterday
City, London
ComputAppoint
Salary: £7000 - £70000 per annum
Posted: Yesterday
City, London
FIRST POINT IT RESOURCING
Salary: £55000 - £65000 per annum
Posted: 2 days ago
City of London
Interquest - IQ Telecom
Salary: £250000000 - £5000000000 per annum
Posted: 5 days ago
City, London
JPS Selection
Salary: £70000 - £120000 per annum + 25% Bonus + Package
Posted: 5 days ago
City, London
Exponential-e
Posted: 6 days ago
City, London
Harvey Nash plc
Salary: £35000 - £36000 per annum + Pro Rata
Posted: 6 days ago
City of London
Hays IT - Uk Posting account
Salary: £40000.00 - £48000.00 per annum
Posted: 7 days ago
City, London
SCC
Posted: 7 days ago
City Of Westminster, London
House of Fraser
Salary: £80,000 - £89,000
Posted: 7 days ago
City of London
Claremont Consulting Limited
Salary: £30000 - £40000 per annum + Benefits
Posted: 7 days ago
City, London
FT Select
Salary: From £51,000 to £60,000 per annum + £7200 travel allowance + 15% bonus
Posted: 7 days ago
City, London
Our IT Deparment
Salary: From £35,000 to £40,000 per annum + double OTE
Posted: 16 days ago
City of London
Deerfoot IT
Salary: £42000 per annum + Bonus and Benefits
Posted: 16 days ago