The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the City of London region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 3 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
3 Jul 2015
Same period 2014 Same period 2013
Services Delivery
Rank 97 97 107
Rank change year-on-year
0 +10
Permanent jobs citing Service Delivery 263 333 307
As % of all permanent IT jobs located in the City of London 2.54% 2.63% 2.54%
As % of the Processes & Methodologies category 2.97% 3.14% 3.08%
Number of salaries quoted 222 263 263
Average salary £52,500 £55,000 £60,000
Average salary % change year-on-year
-4.54% -8.33%
90% offered a salary of more than £32,550 £40,000 £35,000
10% offered a salary of more than £77,250 £82,000 £80,000
UK excluding London average salary £45,000 £45,000 £43,000
% change year-on-year
- +4.65%
Service Delivery
London

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the City of London region.

Processes & Methodologies Category
City of London
Permanent IT job ads with a match in the
Processes & Methodologies category
8846 10616 9965
As % of all permanent IT jobs located in the City of London 85.34% 83.90% 82.44%
Number of salaries quoted 7581 8841 8628
Average salary £59,000 £57,500 £55,000
Average salary % change year-on-year
+2.60% +4.54%
90% offered a salary of more than £40,000 £37,500 £37,000
10% offered a salary of more than £82,500 £80,000 £80,000
UK excluding London average salary £44,500 £42,500 £40,000
% change year-on-year
+4.70% +6.25%

Service Delivery
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the City of London region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in the City of London

Service Delivery
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the City of London region.

Service Delivery Salary Trend in the City of London

Service Delivery
Salary Histogram in the City of London

This chart provides a salary histogram for IT jobs citing Service Delivery across the City of London region over the 3 months to 3 July 2015.

Service Delivery Salary Histogram in the City of London

Service Delivery
Top 30 Related IT Skills in the City of London

For the 6 months to 3 July 2015, IT jobs across the City of London region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 307 (43.55%) ITIL
2 293 (41.56%) Finance
3 218 (30.92%) Windows
4 191 (27.09%) Service Management
5 153 (21.70%) Microsoft
6 131 (18.58%) SLA
7 120 (17.02%) Project Management
8 119 (16.88%) Banking
9 112 (15.89%) MS Excel
10 107 (15.18%) Active Directory
11 106 (15.04%) VMware
12 100 (14.18%) Cisco
13 90 (12.77%) SQL
14 88 (12.48%) Degree
15 82 (11.63%) VMware Infrastructure
15 82 (11.63%) Management Information System
16 78 (11.06%) Citrix
17 72 (10.21%) Windows 7
18 71 (10.07%) Business Continuity
19 70 (9.93%) Windows Server 2008
20 68 (9.65%) Microsoft Certification
21 65 (9.22%) Financial Institution
22 63 (8.94%) DNS
23 60 (8.51%) DHCP
23 60 (8.51%) SQL Server
23 60 (8.51%) MCSE
23 60 (8.51%) Linux
23 60 (8.51%) Windows Server 2012
24 57 (8.09%) Cisco Certification
24 57 (8.09%) Data Centre

Service Delivery
Top Related IT Skills in the City of London by Category

For the 6 months to 3 July 2015, IT jobs across the City of London region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 35 (4.96%) MS Exchange
2 22 (3.12%) Apache
3 21 (2.98%) IIS
4 17 (2.41%) SharePoint
5 15 (2.13%) Exchange Server 2010
6 10 (1.42%) WebSphere
7 8 (1.13%) Blackberry Enterprise Server
7 8 (1.13%) nginx
7 8 (1.13%) Lync
8 7 (0.99%) Drupal
9 5 (0.71%) Exchange Server 2007
10 4 (0.57%) WebLogic
10 4 (0.57%) JBoss
10 4 (0.57%) Tomcat
10 4 (0.57%) Exchange Server 2013
11 3 (0.43%) Adobe Experience Manager
11 3 (0.43%) IBM Notes
11 3 (0.43%) FileNet
12 2 (0.28%) Exchange Server 2003
12 2 (0.28%) SharePoint 2013
Applications
1 112 (15.89%) MS Excel
2 41 (5.82%) MS Office
3 14 (1.99%) MS PowerPoint
4 10 (1.42%) Spreadsheet
5 9 (1.28%) MS Visio
6 5 (0.71%) MS Project
Business Applications
1 7 (0.99%) Oracle Applications
1 7 (0.99%) Cognos TM1
2 5 (0.71%) SAP FI/CO
2 5 (0.71%) SAP CO
2 5 (0.71%) SAP FI
3 3 (0.43%) Dynamics CRM
4 2 (0.28%) CODA-Financials
4 2 (0.28%) Oracle Financials
4 2 (0.28%) PeopleSoft Financials
4 2 (0.28%) SAP SD
4 2 (0.28%) SAP BPC
5 1 (0.14%) Dynamics NAV
5 1 (0.14%) SAP APO
5 1 (0.14%) WebTrends
5 1 (0.14%) SAP SM
5 1 (0.14%) Lawson
5 1 (0.14%) SAP MM
5 1 (0.14%) SAP PP
5 1 (0.14%) Primavera
5 1 (0.14%) Dynamics AX
Cloud Services
1 16 (2.27%) SaaS
2 8 (1.13%) Office 365
3 5 (0.71%) Mimecast
3 5 (0.71%) Amazon AWS
4 3 (0.43%) Cloud Computing
5 2 (0.28%) Microsoft Azure
Communications & Networking
1 63 (8.94%) DNS
2 60 (8.51%) DHCP
3 53 (7.52%) Firewall
4 32 (4.54%) MPLS
5 31 (4.40%) Internet
6 28 (3.97%) LAN
7 27 (3.83%) Wireless
8 26 (3.69%) BGP
9 24 (3.40%) VPN
10 22 (3.12%) Cisco ASA
11 21 (2.98%) OSPF
12 20 (2.84%) VoIP
12 20 (2.84%) Cisco ISE
13 19 (2.70%) TCP/IP
14 18 (2.55%) WAN
15 17 (2.41%) SAN
16 15 (2.13%) NetScreen
16 15 (2.13%) Cisco PIX
17 12 (1.70%) Cisco Nexus
18 11 (1.56%) BIG-IP
Database & Business Intelligence
1 60 (8.51%) SQL Server
2 29 (4.11%) MySQL
3 19 (2.70%) Relational Database
4 11 (1.56%) Microsoft Power View
4 11 (1.56%) SQL Server Reporting Services
5 9 (1.28%) Big Data
6 8 (1.13%) PostgreSQL
6 8 (1.13%) QlikView
6 8 (1.13%) DB2
7 7 (0.99%) Oracle Database
8 6 (0.85%) SQL Server Integration Services
9 5 (0.71%) Oracle Database 11g
10 4 (0.57%) Data Warehouse
10 4 (0.57%) Oracle Reports
10 4 (0.57%) SQL Server 2008
10 4 (0.57%) Hadoop
11 3 (0.43%) NoSQL
11 3 (0.43%) SQL Server 2012
11 3 (0.43%) Oracle Database 10g
12 2 (0.28%) BusinessObjects
Development Applications
1 9 (1.28%) Visual Studio
2 4 (0.57%) Git (software)
3 3 (0.43%) Team Foundation Server
4 2 (0.28%) JIRA
4 2 (0.28%) SQL Server Management Studio (SSMS)
5 1 (0.14%) ClearCase
5 1 (0.14%) Subversion
5 1 (0.14%) StyleCop
5 1 (0.14%) MSTest
5 1 (0.14%) Moq
5 1 (0.14%) Jenkins
General
1 293 (41.56%) Finance
2 119 (16.88%) Banking
3 65 (9.22%) Financial Institution
4 52 (7.38%) Retail
5 48 (6.81%) Investment Banking
6 46 (6.52%) Front Office
7 27 (3.83%) Telecoms
8 20 (2.84%) Law
8 20 (2.84%) Legal
9 18 (2.55%) Advertising
10 16 (2.27%) Marketing
11 13 (1.84%) Billing
12 5 (0.71%) Publishing
12 5 (0.71%) Back Office
13 4 (0.57%) Pharmaceutical
14 3 (0.43%) Electronics
15 2 (0.28%) Local Government
16 1 (0.14%) Retail Banking
16 1 (0.14%) Manufacturing
Job Titles
1 125 (17.73%) Service Manager
2 113 (16.03%) Analyst
3 75 (10.64%) Services Delivery Manager
3 75 (10.64%) Delivery Manager
4 59 (8.37%) Support Analyst
5 50 (7.09%) Support Engineer
6 48 (6.81%) Desktop Support
7 45 (6.38%) Consultant
8 44 (6.24%) Desktop Support Analyst
8 44 (6.24%) Desktop Analyst
9 28 (3.97%) Developer
10 26 (3.69%) Network Engineer
11 25 (3.55%) Technical Consultant
11 25 (3.55%) Trade Floor Support Analyst
12 23 (3.26%) 3rd Line Support
13 22 (3.12%) Architect
13 22 (3.12%) 3rd Line Support Engineer
14 21 (2.98%) Service Analyst
15 20 (2.84%) Business Analyst
16 18 (2.55%) Services Delivery Analyst
Libraries, Frameworks & Software Standards
1 31 (4.40%) .NET
2 16 (2.27%) Web Services
3 14 (1.99%) Middleware
3 14 (1.99%) LAMP
4 13 (1.84%) HTML
5 9 (1.28%) XML
6 8 (1.13%) Memcached
7 7 (0.99%) J2EE
8 6 (0.85%) WebSphere MQ
9 5 (0.71%) .NET Framework
9 5 (0.71%) CSS
10 4 (0.57%) ASP.NET
10 4 (0.57%) JSON
10 4 (0.57%) Java RMI
10 4 (0.57%) jQuery
10 4 (0.57%) Oracle Fusion
11 3 (0.43%) REST
11 3 (0.43%) Application Packaging
11 3 (0.43%) COM
11 3 (0.43%) SOAP
Miscellaneous
1 82 (11.63%) Management Information System
2 57 (8.09%) Data Centre
3 52 (7.38%) Blackberry
4 46 (6.52%) Analytical Skills
5 26 (3.69%) Computer Science
6 14 (1.99%) Statistics
7 13 (1.84%) Enterprise Software
8 6 (0.85%) Hedge funds
8 6 (0.85%) Foreign Exchange (FX)
8 6 (0.85%) Performance Metrics
9 5 (0.71%) User Experience
9 5 (0.71%) Client/Server
9 5 (0.71%) Online Banking
9 5 (0.71%) Fixed Income
9 5 (0.71%) Reference Data
9 5 (0.71%) DataPower
10 4 (0.57%) PMI
10 4 (0.57%) Video Conferencing
11 3 (0.43%) Mathematics
11 3 (0.43%) PKI
Operating Systems
1 218 (30.92%) Windows
2 72 (10.21%) Windows 7
3 70 (9.93%) Windows Server 2008
4 60 (8.51%) Linux
4 60 (8.51%) Windows Server 2012
5 30 (4.26%) Windows Server 2003
6 28 (3.97%) UNIX
7 15 (2.13%) Red Hat Enterprise Linux
8 14 (1.99%) Windows XP
8 14 (1.99%) Windows 8
9 11 (1.56%) Ubuntu
9 11 (1.56%) Windows Vista
10 6 (0.85%) zOS
11 4 (0.57%) Mac OS X
11 4 (0.57%) Solaris
11 4 (0.57%) Android
12 3 (0.43%) Mac OS
12 3 (0.43%) CentOS
12 3 (0.43%) Apple iOS
12 3 (0.43%) Oracle Linux
Processes & Methodologies
1 307 (43.55%) ITIL
2 191 (27.09%) Service Management
3 120 (17.02%) Project Management
4 71 (10.07%) Business Continuity
5 55 (7.80%) Incident Management
6 49 (6.95%) Problem Management
7 47 (6.67%) Agile Software Development
8 45 (6.38%) Network Management
8 45 (6.38%) Line Management
9 44 (6.24%) Continuous Improvement
9 44 (6.24%) Business Continuity Management
10 43 (6.10%) PRINCE2
11 41 (5.82%) People Management
12 38 (5.39%) Change Management
13 35 (4.96%) Stakeholder Management
13 35 (4.96%) Mentoring
14 32 (4.54%) Coaching
15 29 (4.11%) Migration
15 29 (4.11%) Disaster Recovery
15 29 (4.11%) ITSM
Programming Languages
1 90 (12.77%) SQL
2 41 (5.82%) Java
3 19 (2.70%) JavaScript
4 14 (1.99%) Perl
5 13 (1.84%) PowerShell
6 10 (1.42%) C#
7 9 (1.28%) T-SQL
8 8 (1.13%) PHP
9 7 (0.99%) Python
9 7 (0.99%) Shell Script
9 7 (0.99%) VB
10 5 (0.71%) PL/SQL
10 5 (0.71%) Bash Shell
11 4 (0.57%) ANSI SQL
12 2 (0.28%) Scala
12 2 (0.28%) COBOL
12 2 (0.28%) VB6
12 2 (0.28%) Korn
12 2 (0.28%) MATLAB
13 1 (0.14%) Objective-C
Qualifications
1 88 (12.48%) Degree
2 68 (9.65%) Microsoft Certification
3 60 (8.51%) MCSE
4 57 (8.09%) Cisco Certification
5 46 (6.52%) MCP
5 46 (6.52%) ITIL Certification
6 26 (3.69%) CCNP
7 23 (3.26%) CCNA
8 15 (2.13%) CCSE
9 12 (1.70%) CCIE
9 12 (1.70%) Security Cleared
10 9 (1.28%) ITIL Foundation Certificate
10 9 (1.28%) CCA
10 9 (1.28%) Citrix Certification
11 7 (0.99%) HND
11 7 (0.99%) JNCIA
11 7 (0.99%) JNCIP
11 7 (0.99%) PRINCE2 Certification
11 7 (0.99%) NVQ Level 4
12 6 (0.85%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 131 (18.58%) SLA
2 17 (2.41%) ISO/IEC 27001
3 14 (1.99%) COBIT
4 11 (1.56%) QA
5 7 (0.99%) Sarbanes-Oxley
5 7 (0.99%) ISO 9001
5 7 (0.99%) PCI DSS
6 4 (0.57%) Solvency II
7 2 (0.28%) Basel III
7 2 (0.28%) ISO 9000
8 1 (0.14%) HL7
8 1 (0.14%) Val IT
8 1 (0.14%) P3O
System Software
1 107 (15.18%) Active Directory
2 82 (11.63%) VMware Infrastructure
3 22 (3.12%) Hyper-V
4 20 (2.84%) XenApp
5 16 (2.27%) Terminal Services
6 10 (1.42%) XenDesktop
7 9 (1.28%) Microsoft App-V
8 8 (1.13%) NFS
8 8 (1.13%) Varnish
9 7 (0.99%) Citrix Presentation Server
10 6 (0.85%) VMware ESX
11 4 (0.57%) vSphere
11 4 (0.57%) Squid
12 2 (0.28%) BitLocker
13 1 (0.14%) Microsoft Virtual Server
13 1 (0.14%) UAG
13 1 (0.14%) XenServer
13 1 (0.14%) Snort
13 1 (0.14%) ISA Server
13 1 (0.14%) Firmware
Systems Management
1 21 (2.98%) SCCM
2 15 (2.13%) Tivoli
3 14 (1.99%) Puppet
4 8 (1.13%) Nagios
4 8 (1.13%) ZABBIX
4 8 (1.13%) Cacti
4 8 (1.13%) Sysprep
5 5 (0.71%) HP Operations Orchestration
6 4 (0.57%) SCOM
7 3 (0.43%) Cisco CUCM
8 2 (0.28%) Casper Suite
8 2 (0.28%) Systems Management Server (SMS)
8 2 (0.28%) SCOrch
9 1 (0.14%) Forefront Identity Manager
9 1 (0.14%) SCSM
9 1 (0.14%) XenMobile
9 1 (0.14%) Oracle Enterprise Manager
9 1 (0.14%) Oracle Identity Management
9 1 (0.14%) Cisco UCCX
9 1 (0.14%) Control-M
Vendors
1 153 (21.70%) Microsoft
2 106 (15.04%) VMware
3 100 (14.18%) Cisco
4 78 (11.06%) Citrix
5 56 (7.94%) Juniper
6 55 (7.80%) ServiceNow
7 40 (5.67%) Oracle
8 32 (4.54%) F5
9 29 (4.11%) CheckPoint
10 22 (3.12%) IBM
10 22 (3.12%) Verint
11 20 (2.84%) Blue Coat
12 18 (2.55%) HP
13 17 (2.41%) CyberTech
14 14 (1.99%) SAP
14 14 (1.99%) Red Hat
14 14 (1.99%) Fortinet
15 13 (1.84%) NetApp
16 12 (1.70%) IronPort
17 11 (1.56%) Tufin
City, London
Harvey Nash plc
Salary: £70000 - £80000 per annum + Bonus and Benefits Package
Posted: 6 hours ago
City, London
SCC
Salary: From £30,000 to £40,000 per annum
Posted: 8 hours ago
City, London
Deerfoot IT Resources Ltd
Salary: £40000 - £55000 per annum + Banking bonus + bens
Posted: Yesterday
City, London
Lloyds Banking Group
Posted: Yesterday
City, London
Lloyds Banking Group
Posted: Yesterday
City of London
Real Staffing
Salary: £30000 - £50000 per annum + benefits
Posted: Yesterday
City, London
McGregor Boyall
Salary: £40000 - £45000 per annum
Posted: 2 days ago
City, London
Bank of America Merrill Lynch
Posted: 2 days ago
City of London
Interquest - IQ Tech
Salary: £35000 - £80000 per annum + Bonus & Benefits & Car Allowance
Posted: 2 days ago
City, London
TEKsystems
Salary: £45000 - £50000 per annum
Posted: 3 days ago
City, London
Clear Edge Consulting
Salary: From £40,000 to £45,000 per annum Bonus and Benefits
Posted: 3 days ago
City, London
Perfect People Recruitment Solutions Ltd
Salary: Package Up to £65k (including performance bonus) + Bens
Posted: 3 days ago
City, London
Miller Maxwell Ltd
Salary: From £80,000 to £100,000 per annum Plus Full Benefits package
Posted: 3 days ago
City, London
Lloyds Banking Group
Salary: £50000 - £65000 per annum + Bonus
Posted: 3 days ago
City, London
Lloyds Banking Group
Salary: £45000 - £55000 per annum + Bonus
Posted: 3 days ago
City, London
ANSON MCCADE
Salary: £90,000 - £110,000
Posted: 3 days ago
City, London
HAYS INFORMATION TECHNOLOGY
Salary: £40000.00 - £45000.00 per annum
Posted: 4 days ago
City, London
CGI
Salary: £70000 - £90000 per annum + benefits
Posted: 4 days ago
City of London
Mason Frank
Salary: £140000 - £155000 per annum + Same Again OTE + Benefits
Posted: 4 days ago
City, London
The People Network
Salary: £80000 - £90000 per annum + 30% bonus, 15% pension, flex bens
Posted: 5 days ago