The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the City of London region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 29 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
29 Jan 2015
Same period 2014 Same period 2013
Services Delivery
Rank 79 86 109
Rank change year-on-year
+7 +23
Permanent jobs citing Service Delivery 308 293 265
As % of all permanent IT jobs located in the City of London 3.04% 2.78% 2.43%
As % of the Processes & Methodologies category 3.72% 3.35% 3.03%
Number of salaries quoted 242 262 222
Average salary £48,250 £52,500 £53,750
Average salary % change year-on-year
-8.09% -2.32%
90% offered a salary of more than £32,500 £35,000 £35,000
10% offered a salary of more than £76,950 £75,000 £87,000
UK excluding London average salary £45,000 £41,500 £42,000
% change year-on-year
+8.43% -1.19%
Service Delivery
London

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the City of London region.

Processes & Methodologies Category
City of London
Permanent IT job ads with a match in the
Processes & Methodologies category
8278 8754 8759
As % of all permanent IT jobs located in the City of London 81.77% 83.20% 80.17%
Number of salaries quoted 7145 7423 7857
Average salary £57,500 £57,500 £55,000
Average salary % change year-on-year
- +4.54%
90% offered a salary of more than £39,500 £37,500 £36,000
10% offered a salary of more than £82,500 £79,400 £82,500
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

Service Delivery
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the City of London region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in the City of London

Service Delivery
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the City of London region.

Service Delivery Salary Trend in the City of London

Service Delivery
Salary Histogram in the City of London

This chart provides a salary histogram for IT jobs citing Service Delivery across the City of London region over the 3 months to 29 January 2015.

Service Delivery Salary Histogram in the City of London

Service Delivery
Top 30 Related IT Skills in the City of London

For the 6 months to 29 January 2015, IT jobs across the City of London region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 268 (47.10%) ITIL
2 220 (38.66%) Finance
3 151 (26.54%) Windows
4 138 (24.25%) Service Management
5 135 (23.73%) Microsoft
6 104 (18.28%) Project Management
7 99 (17.40%) SLA
8 83 (14.59%) Degree
9 82 (14.41%) MS Excel
10 77 (13.53%) Banking
11 69 (12.13%) SQL
12 58 (10.19%) Active Directory
13 56 (9.84%) Cisco
14 55 (9.67%) Windows 7
15 53 (9.31%) Change Management
16 47 (8.26%) VMware
17 45 (7.91%) Agile Software Development
18 44 (7.73%) Telecoms
18 44 (7.73%) SQL Server
18 44 (7.73%) MS Office
19 43 (7.56%) Analytical Skills
20 41 (7.21%) Citrix
20 41 (7.21%) Stakeholder Management
20 41 (7.21%) Financial Institution
21 39 (6.85%) Java
21 39 (6.85%) Incident Management
22 37 (6.50%) Oracle
23 36 (6.33%) PRINCE2
24 35 (6.15%) Microsoft Certification
24 35 (6.15%) Line Management

Service Delivery
Top Related IT Skills in the City of London by Category

For the 6 months to 29 January 2015, IT jobs across the City of London region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 29 (5.10%) MS Exchange
2 21 (3.69%) SharePoint
3 17 (2.99%) IIS
4 16 (2.81%) Blackberry Enterprise Server
5 15 (2.64%) Exchange Server 2010
6 12 (2.11%) Elasticsearch
7 7 (1.23%) Apache
7 7 (1.23%) WebSphere
7 7 (1.23%) SharePoint 2013
8 6 (1.05%) nginx
8 6 (1.05%) CMS
9 5 (0.88%) Lync
10 4 (0.70%) SharePoint 2010
11 3 (0.53%) Tomcat
12 2 (0.35%) Cloud Foundry
12 2 (0.35%) Sitecore CMS
12 2 (0.35%) Exchange Server 2007
13 1 (0.18%) BizTalk Server
13 1 (0.18%) WebSphere Process Server
13 1 (0.18%) Exchange Server 2003
Applications
1 82 (14.41%) MS Excel
2 44 (7.73%) MS Office
3 27 (4.75%) MS PowerPoint
4 14 (2.46%) MS Visio
5 11 (1.93%) MS Project
6 7 (1.23%) Spreadsheet
7 2 (0.35%) InfoPath
Business Applications
1 7 (1.23%) Oracle EBS
2 3 (0.53%) Dynamics CRM
3 2 (0.35%) SAP Oil and Gas
4 1 (0.18%) SAP PP
4 1 (0.18%) SAP APO
4 1 (0.18%) SAP SCM
4 1 (0.18%) Remedy ITSM
4 1 (0.18%) Cognos Business Intelligence
4 1 (0.18%) SAP GRC
Cloud Services
1 3 (0.53%) Taleo
1 3 (0.53%) SuccessFactors
2 2 (0.35%) Heroku
2 2 (0.35%) Office 365
2 2 (0.35%) SaaS
2 2 (0.35%) PaaS
2 2 (0.35%) Amazon AWS
3 1 (0.18%) Microsoft Azure
Communications & Networking
1 29 (5.10%) Internet
2 28 (4.92%) DHCP
2 28 (4.92%) Firewall
3 27 (4.75%) VoIP
3 27 (4.75%) DNS
4 20 (3.51%) TCP/IP
5 18 (3.16%) SAN
6 15 (2.64%) MPLS
7 14 (2.46%) LAN
7 14 (2.46%) Intranet
8 13 (2.28%) VPN
9 11 (1.93%) Wireless
10 10 (1.76%) Cisco ASA
10 10 (1.76%) iSCSI
10 10 (1.76%) WAN
11 9 (1.58%) HTTP
12 7 (1.23%) NAS
13 6 (1.05%) IMAP
13 6 (1.05%) IP Telephony
13 6 (1.05%) ADSL
Database & Business Intelligence
1 44 (7.73%) SQL Server
2 20 (3.51%) Data Warehouse
3 17 (2.99%) Big Data
4 15 (2.64%) MySQL
5 13 (2.28%) NoSQL
5 13 (2.28%) Relational Database
6 12 (2.11%) MongoDB
6 12 (2.11%) SQL Server 2008
7 11 (1.93%) Redis
7 11 (1.93%) Oracle Database
8 10 (1.76%) SQL Server Reporting Services
9 9 (1.58%) Hadoop
10 7 (1.23%) SQL Server Integration Services
11 6 (1.05%) QlikView
11 6 (1.05%) PostgreSQL
12 5 (0.88%) SQL Server Analysis Services
13 4 (0.70%) OLTP
14 2 (0.35%) SQL Server 2012
14 2 (0.35%) Oracle Database 11g
14 2 (0.35%) SQL Server 2005
Development Applications
1 12 (2.11%) Visual Studio
2 6 (1.05%) Serena SBM
3 5 (0.88%) JIRA
4 4 (0.70%) LoadRunner
5 3 (0.53%) JUnit
5 3 (0.53%) Grunt
6 2 (0.35%) Team Foundation Server
6 2 (0.35%) ClearCase
6 2 (0.35%) ClearQuest
7 1 (0.18%) JMeter
7 1 (0.18%) Subversion
7 1 (0.18%) Visual Studio Tools for Office
7 1 (0.18%) SQL Server Management Studio (SSMS)
7 1 (0.18%) Robotium
General
1 220 (38.66%) Finance
2 77 (13.53%) Banking
3 44 (7.73%) Telecoms
4 41 (7.21%) Financial Institution
5 32 (5.62%) Retail
6 28 (4.92%) Investment Banking
7 21 (3.69%) Front Office
7 21 (3.69%) Legal
8 15 (2.64%) Law
9 14 (2.46%) Marketing
10 13 (2.28%) Back Office
11 12 (2.11%) Publishing
12 8 (1.41%) Billing
12 8 (1.41%) Advertising
13 7 (1.23%) Manufacturing
14 6 (1.05%) Pharmaceutical
15 5 (0.88%) Corporate Banking
16 4 (0.70%) French Language
16 4 (0.70%) Spanish Language
16 4 (0.70%) Electronics
Job Titles
1 119 (20.91%) Service Manager
2 75 (13.18%) Delivery Manager
3 73 (12.83%) Analyst
4 70 (12.30%) Services Delivery Manager
5 33 (5.80%) Support Analyst
6 31 (5.45%) Architect
7 26 (4.57%) Support Engineer
8 24 (4.22%) Desktop Support
9 23 (4.04%) Consultant
10 22 (3.87%) Administrator
11 20 (3.51%) Project Manager
12 19 (3.34%) Service Analyst
12 19 (3.34%) Team Leader
13 17 (2.99%) Desktop Support Analyst
13 17 (2.99%) Desktop Analyst
14 15 (2.64%) Systems Administrator
14 15 (2.64%) Technical Manager
15 14 (2.46%) Developer
15 14 (2.46%) Senior Manager
16 13 (2.28%) DBA
Libraries, Frameworks & Software Standards
1 17 (2.99%) .NET
2 15 (2.64%) Spring
3 13 (2.28%) Hibernate
3 13 (2.28%) Spring MVC
4 12 (2.11%) Web Services
4 12 (2.11%) XML
5 11 (1.93%) Middleware
6 10 (1.76%) HTML
7 8 (1.41%) ASP.NET
8 6 (1.05%) Memcached
8 6 (1.05%) jQuery
8 6 (1.05%) LAMP
9 5 (0.88%) CSS
9 5 (0.88%) J2EE
9 5 (0.88%) HTML5
10 4 (0.70%) JSON
10 4 (0.70%) .NET Framework
11 3 (0.53%) Ajax
11 3 (0.53%) Oracle Fusion
11 3 (0.53%) Twitter Bootstrap
Miscellaneous
1 43 (7.56%) Analytical Skills
2 29 (5.10%) Blackberry
3 25 (4.39%) Management Information System
4 23 (4.04%) Computer Science
5 16 (2.81%) Open Source
6 9 (1.58%) Statistics
7 8 (1.41%) Hedge funds
7 8 (1.41%) PMI
8 7 (1.23%) EPoS
9 6 (1.05%) iPad
9 6 (1.05%) Enterprise Software
9 6 (1.05%) CMDB
10 5 (0.88%) Foreign Exchange (FX)
10 5 (0.88%) Mathematics
10 5 (0.88%) Video Conferencing
10 5 (0.88%) User Experience
11 4 (0.70%) Performance Metrics
11 4 (0.70%) Mobile App
11 4 (0.70%) Fat Client
11 4 (0.70%) PKI
Operating Systems
1 151 (26.54%) Windows
2 55 (9.67%) Windows 7
3 35 (6.15%) Windows Server 2008
4 34 (5.98%) Linux
5 23 (4.04%) UNIX
6 20 (3.51%) Windows Server 2012
7 19 (3.34%) Windows 8
7 19 (3.34%) Windows XP
8 18 (3.16%) Windows Server 2003
9 6 (1.05%) Windows Vista
9 6 (1.05%) Ubuntu
10 5 (0.88%) Apple iOS
11 3 (0.53%) Solaris
11 3 (0.53%) Android
12 2 (0.35%) Red Hat Enterprise Linux
12 2 (0.35%) AIX
13 1 (0.18%) CentOS
Processes & Methodologies
1 268 (47.10%) ITIL
2 138 (24.25%) Service Management
3 104 (18.28%) Project Management
4 53 (9.31%) Change Management
5 45 (7.91%) Agile Software Development
6 41 (7.21%) Stakeholder Management
7 39 (6.85%) Incident Management
8 36 (6.33%) PRINCE2
9 35 (6.15%) Line Management
10 34 (5.98%) Continuous Improvement
11 30 (5.27%) ITSM
12 28 (4.92%) CRM
12 28 (4.92%) Business Continuity
13 27 (4.75%) Disaster Recovery
14 24 (4.22%) Business Analysis
14 24 (4.22%) Performance Management
15 23 (4.04%) Problem Management
16 22 (3.87%) Change Control
17 21 (3.69%) People Management
18 20 (3.51%) Configuration Management
Programming Languages
1 69 (12.13%) SQL
2 39 (6.85%) Java
3 20 (3.51%) Perl
4 19 (3.34%) PowerShell
5 12 (2.11%) C#
5 12 (2.11%) Python
6 11 (1.93%) Shell Script
7 10 (1.76%) C
8 9 (1.58%) Scala
9 6 (1.05%) Bash Shell
10 5 (0.88%) JavaScript
11 4 (0.70%) PL/SQL
12 3 (0.53%) VBA
12 3 (0.53%) T-SQL
12 3 (0.53%) VB
12 3 (0.53%) AWK
13 1 (0.18%) MATLAB
13 1 (0.18%) VB.NET
13 1 (0.18%) ABAP
13 1 (0.18%) COBOL
Qualifications
1 83 (14.59%) Degree
2 35 (6.15%) Microsoft Certification
3 32 (5.62%) ITIL Certification
4 28 (4.92%) MCSE
5 23 (4.04%) MCP
6 21 (3.69%) Cisco Certification
7 19 (3.34%) Security Cleared
7 19 (3.34%) CCNA
8 13 (2.28%) PMI Certification
9 12 (2.11%) ISEB
10 10 (1.76%) ITIL Foundation Certificate
11 8 (1.41%) SC Cleared
12 6 (1.05%) APMP
12 6 (1.05%) CCENT
12 6 (1.05%) CCNP
13 5 (0.88%) MCSA
13 5 (0.88%) HND
13 5 (0.88%) PMP
13 5 (0.88%) CCSA
13 5 (0.88%) NVQ Level 4
Quality Assurance & Compliance
1 99 (17.40%) SLA
2 25 (4.39%) ISO 9001
2 25 (4.39%) COBIT
3 23 (4.04%) QA
4 10 (1.76%) PCI DSS
4 10 (1.76%) ISO/IEC 27001
5 8 (1.41%) Sarbanes-Oxley
6 5 (0.88%) Basel II
6 5 (0.88%) HIPAA
7 2 (0.35%) Val IT
8 1 (0.18%) MiFID
8 1 (0.18%) EMIR
8 1 (0.18%) FINREP
System Software
1 58 (10.19%) Active Directory
2 28 (4.92%) VMware Infrastructure
3 14 (2.46%) Hyper-V
3 14 (2.46%) XenApp
4 12 (2.11%) Terminal Services
5 10 (1.76%) NFS
6 8 (1.41%) XenDesktop
6 8 (1.41%) Microsoft App-V
7 7 (1.23%) vSphere
8 6 (1.05%) Varnish
9 5 (0.88%) Citrix Presentation Server
10 2 (0.35%) VMware ESXi
10 2 (0.35%) VMware ESX
10 2 (0.35%) Samba
11 1 (0.18%) Firmware
11 1 (0.18%) Oracle RMAN
11 1 (0.18%) VMware Server
Systems Management
1 18 (3.16%) Tivoli
2 10 (1.76%) SCCM
3 8 (1.41%) SCOM
4 7 (1.23%) Norton AntiVirus
4 7 (1.23%) Puppet
5 6 (1.05%) ZABBIX
5 6 (1.05%) Cacti
5 6 (1.05%) Sysprep
5 6 (1.05%) Nagios
6 4 (0.70%) SCOrch
6 4 (0.70%) Symantec Enterprise Vault
7 2 (0.35%) OpenView
8 1 (0.18%) Foglight
8 1 (0.18%) Tivoli Monitoring
8 1 (0.18%) Systems Management Server (SMS)
8 1 (0.18%) Backup Exec
8 1 (0.18%) SELinux
Vendors
1 135 (23.73%) Microsoft
2 56 (9.84%) Cisco
3 47 (8.26%) VMware
4 41 (7.21%) Citrix
5 37 (6.50%) Oracle
6 25 (4.39%) Juniper
7 21 (3.69%) ServiceNow
8 20 (3.51%) HP
9 18 (3.16%) Symantec
10 16 (2.81%) F5
10 16 (2.81%) CheckPoint
11 15 (2.64%) NetApp
12 14 (2.46%) SAP
13 11 (1.93%) Fortinet
14 10 (1.76%) CyberTech
14 10 (1.76%) Altiris
14 10 (1.76%) Avaya
15 9 (1.58%) Fidessa
15 9 (1.58%) Teradata
15 9 (1.58%) RainStor
City, London
Connectus
Salary: £50000 - £60000 per annum
Posted: Yesterday
City of London
Ortolan Group
Salary: £100000 - £125000 per annum
Posted: Yesterday
City, London
Global Technology Solutions Ltd
Salary: £45000 - £50000 per annum + ben
Posted: Yesterday
City, London
RM Education
Salary: £30000 - £33000 per annum + Bonus
Posted: Yesterday
City, London
Harvey Nash plc
Salary: £50000 - £65000 per annum + bonus and benefits
Posted: 2 days ago
City, London
Global Technology Solutions Ltd
Salary: £50000 - £55000 per annum + £4000 Bonus + Benefits
Posted: 2 days ago
City, London
Quant Capital
Salary: Up to £65,000 per annum Bonus Medical Pension (8%)
Posted: 2 days ago
City, London
QUANTICA
Salary: £32000 - £35000 per annum + benefits
Posted: 2 days ago
City, London
Harvey Nash plc
Salary: £60000 - £65000 per annum + BENEFITS
Posted: 5 days ago
City, London
JM
Salary: £40000 - £50000 per annum
Posted: 5 days ago
City, London
Executive Recruitment Services (ERS)
Salary: £30000 - £40000 per annum
Posted: 6 days ago
City, London
4it Recruitment Ltd
Salary: Up to £55,000 per annum + An excellent benefits package
Posted: 6 days ago
City of London
Computer Futures
Salary: £45000 - £50000 per annum + competitive
Posted: 6 days ago
City of London
NFP Group Ltd
Salary: £55000 - £65000 per annum
Posted: 7 days ago
City of London
Claremont Consulting Limited
Salary: £50000 - £55000 per annum + excellent benefits & package
Posted: 7 days ago
City of London
Claremont Consulting Limited
Salary: £30000 - £40000 per annum + overtime and benefits
Posted: 12 days ago
City of London
Hays IT - Uk Posting account
Salary: £45000.00 - £55000.00 per annum
Posted: 14 days ago
City of London
Pearson Whiffin
Salary: £42000 - £48000 per annum
Posted: 14 days ago
City, London
SCC
Posted: 14 days ago
City of London
Interquest - IQ Telecom
Salary: £60000.0000 - £70000.0000 per annum
Posted: 15 days ago