The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the City of London region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 5 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
5 Feb 2016
Same period 2015 Same period 2014
Services Delivery
Rank 172 84 94
Rank change year-on-year
-88 +10
Permanent jobs citing Service Delivery 90 316 297
As % of all permanent IT jobs located in the City of London 1.34% 3.10% 2.89%
As % of the Processes & Methodologies category 1.53% 3.66% 3.37%
Number of salaries quoted 72 245 266
Average salary £55,000 £49,000 £52,500
Average salary % change year-on-year
+12.24% -6.66%
90% offered a salary of more than £39,500 £32,500 £35,000
10% offered a salary of more than £72,500 £78,600 £77,500
UK excluding London average salary £45,000 £45,000 £41,500
% change year-on-year
- +8.43%
Service Delivery
London

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the City of London region.

Processes & Methodologies Category
City of London
Permanent IT job ads with a match in the
Processes & Methodologies category
5889 8631 8804
As % of all permanent IT jobs located in the City of London 87.99% 84.63% 85.75%
Number of salaries quoted 5269 7432 7470
Average salary £60,000 £57,500 £57,500
Average salary % change year-on-year
+4.34% -
90% offered a salary of more than £42,500 £40,000 £38,500
10% offered a salary of more than £85,000 £82,500 £82,500
UK excluding London average salary £45,000 £42,500 £42,500
% change year-on-year
+5.88% -

Service Delivery
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the City of London region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in the City of London

Service Delivery
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the City of London region.

Service Delivery Salary Trend in the City of London

Service Delivery
Salary Histogram in the City of London

This chart provides a salary histogram for IT jobs citing Service Delivery across the City of London region over the 3 months to 5 February 2016.

Service Delivery Salary Histogram in the City of London

Service Delivery
Top 30 Related IT Skills in the City of London

For the 6 months to 5 February 2016, IT jobs across the City of London region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 116 (50.88%) ITIL
2 101 (44.30%) Finance
3 64 (28.07%) Windows
4 61 (26.75%) Service Management
5 55 (24.12%) Microsoft
6 46 (20.18%) Banking
7 41 (17.98%) Project Management
7 41 (17.98%) SQL Server
7 41 (17.98%) Degree
8 40 (17.54%) SLA
9 38 (16.67%) Change Management
10 37 (16.23%) Analytical Skills
11 32 (14.04%) MS Excel
12 29 (12.72%) Oracle
12 29 (12.72%) Incident Management
13 28 (12.28%) Problem Management
13 28 (12.28%) Active Directory
13 28 (12.28%) Windows Server
14 27 (11.84%) ITIL V3
14 27 (11.84%) SQL
14 27 (11.84%) MS Office
15 26 (11.40%) Firewall
15 26 (11.40%) Management Information System
16 25 (10.96%) Information Security
17 24 (10.53%) Agile Software Development
18 21 (9.21%) VMware
18 21 (9.21%) Risk Management
18 21 (9.21%) WAN
18 21 (9.21%) SDLC
19 20 (8.77%) LAN

Service Delivery
Top Related IT Skills in the City of London by Category

For the 6 months to 5 February 2016, IT jobs across the City of London region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 14 (6.14%) IIS
2 6 (2.63%) MS Exchange
3 5 (2.19%) Lync
3 5 (2.19%) SharePoint
4 3 (1.32%) Exchange Server 2010
5 2 (0.88%) Apache
5 2 (0.88%) Node.js
5 2 (0.88%) SharePoint 2010
5 2 (0.88%) SharePoint 2013
5 2 (0.88%) Tomcat
6 1 (0.44%) Blackberry Enterprise Server
6 1 (0.44%) CMS
6 1 (0.44%) Exchange Server 2007
6 1 (0.44%) FileNet
6 1 (0.44%) GlassFish
6 1 (0.44%) iPlanet
6 1 (0.44%) JBoss
6 1 (0.44%) nginx
6 1 (0.44%) Umbraco
6 1 (0.44%) WebSphere
Applications
1 32 (14.04%) MS Excel
2 27 (11.84%) MS Office
3 6 (2.63%) MS PowerPoint
4 2 (0.88%) InfoPath
5 1 (0.44%) MS Project
5 1 (0.44%) SPSS
Business Applications
1 5 (2.19%) Sentinel
1 5 (2.19%) thinkFolio
2 2 (0.88%) Oracle Retail
3 1 (0.44%) Oracle Assets
3 1 (0.44%) Oracle EBS R12
3 1 (0.44%) Oracle General Ledger
3 1 (0.44%) Oracle Payables
3 1 (0.44%) SAP PS
3 1 (0.44%) WebTrends
Cloud Services
1 9 (3.95%) Office 365
2 8 (3.51%) Microsoft Azure
3 6 (2.63%) SaaS
4 2 (0.88%) GitHub
5 1 (0.44%) Amazon AWS
Communications & Networking
1 26 (11.40%) Firewall
2 21 (9.21%) WAN
3 20 (8.77%) LAN
4 17 (7.46%) VPN
5 14 (6.14%) DNS
5 14 (6.14%) TCP/IP
6 13 (5.70%) DHCP
7 11 (4.82%) Internet
8 10 (4.39%) Cisco ASA
9 9 (3.95%) FTP
9 9 (3.95%) HTTP
9 9 (3.95%) VoIP
10 8 (3.51%) Network Security
11 5 (2.19%) SAN
12 4 (1.75%) Cisco Nexus
12 4 (1.75%) F5 BIG-IP LTM
12 4 (1.75%) MPLS
13 3 (1.32%) EIGRP
13 3 (1.32%) PBX
13 3 (1.32%) Remote Desktop
Database & Business Intelligence
1 41 (17.98%) SQL Server
2 14 (6.14%) SQL Server 2008
3 6 (2.63%) Relational Database
4 5 (2.19%) SQL Server Integration Services
5 4 (1.75%) SQL Server Analysis Services
5 4 (1.75%) SQL Server Reporting Services
6 3 (1.32%) Microsoft Analysis Services
7 2 (0.88%) NoSQL
7 2 (0.88%) SQL Server 2000
7 2 (0.88%) SQL Server 2012
8 1 (0.44%) Oracle Database
8 1 (0.44%) Oracle Database 11g
8 1 (0.44%) PostgreSQL
8 1 (0.44%) RDBMS
8 1 (0.44%) SQL Server 2005
8 1 (0.44%) SQL Server 2014
Development Applications
1 3 (1.32%) Git (software)
1 3 (1.32%) Selenium
1 3 (1.32%) Visual Studio
2 2 (0.88%) GitLab
2 2 (0.88%) HP UFT
2 2 (0.88%) Rational Functional Tester
2 2 (0.88%) SilkTest
2 2 (0.88%) Vagrant
3 1 (0.44%) ClearCase
3 1 (0.44%) ClearQuest
3 1 (0.44%) Jenkins
3 1 (0.44%) MSI
3 1 (0.44%) Oracle Forms
3 1 (0.44%) SoapUI
3 1 (0.44%) SQL Server Management Studio (SSMS)
3 1 (0.44%) Team Foundation Server
General
1 101 (44.30%) Finance
2 46 (20.18%) Banking
3 19 (8.33%) Advertising
4 15 (6.58%) Retail
5 12 (5.26%) Telecoms
6 8 (3.51%) Front Office
6 8 (3.51%) Law
7 7 (3.07%) Back Office
7 7 (3.07%) Legal
8 5 (2.19%) Investment Banking
9 4 (1.75%) Billing
9 4 (1.75%) Financial Institution
10 3 (1.32%) Publishing
10 3 (1.32%) Welsh Language
11 1 (0.44%) Aerospace
11 1 (0.44%) Manufacturing
11 1 (0.44%) Marketing
11 1 (0.44%) Pharmaceutical
Job Titles
1 52 (22.81%) Service Manager
2 44 (19.30%) Analyst
3 35 (15.35%) Services Delivery Manager
4 33 (14.47%) Delivery Manager
5 21 (9.21%) Applications Support
6 20 (8.77%) ITIL Manager
7 18 (7.89%) ITIL Service Manager
8 17 (7.46%) Support Analyst
9 15 (6.58%) Administrator
10 13 (5.70%) Applications Support Analyst
11 12 (5.26%) Senior Analyst
12 11 (4.82%) Support Manager
13 10 (4.39%) Consultant
13 10 (4.39%) ITIL Service Delivery Manager
13 10 (4.39%) Operations Analyst
14 9 (3.95%) Business Systems Analyst
14 9 (3.95%) Developer
14 9 (3.95%) IT Manager
14 9 (3.95%) Systems Analyst
15 8 (3.51%) Team Leader
Libraries, Frameworks & Software Standards
1 12 (5.26%) .NET
2 11 (4.82%) HTML
3 6 (2.63%) Middleware
4 5 (2.19%) CSS
4 5 (2.19%) FIX Protocol
4 5 (2.19%) jQuery
4 5 (2.19%) Web Services
4 5 (2.19%) XML
5 4 (1.75%) Ajax
5 4 (1.75%) ASP.NET
5 4 (1.75%) HTML5
5 4 (1.75%) XHTML
6 3 (1.32%) .NET Framework
6 3 (1.32%) SOAP
7 2 (0.88%) J2EE
7 2 (0.88%) XBRL
7 2 (0.88%) ZeroMQ
8 1 (0.44%) ASP.NET MVC 3
8 1 (0.44%) ASP.NET Web API
8 1 (0.44%) Razor View Engine
Miscellaneous
1 37 (16.23%) Analytical Skills
2 26 (11.40%) Management Information System
3 18 (7.89%) Foreign Exchange (FX)
4 15 (6.58%) Mathematics
5 14 (6.14%) Data Centre
6 12 (5.26%) Equities
7 11 (4.82%) Credit Risk
8 10 (4.39%) SWIFT
9 9 (3.95%) Computer Science
10 7 (3.07%) EFT
10 7 (3.07%) Hedge funds
10 7 (3.07%) Statistics
11 6 (2.63%) Contract for Difference
11 6 (2.63%) Data Protection Act
11 6 (2.63%) Derivative
12 5 (2.19%) Blackberry
12 5 (2.19%) User Experience
13 3 (1.32%) Fixed Income
13 3 (1.32%) Smartphone
13 3 (1.32%) Video Conferencing
Operating Systems
1 64 (28.07%) Windows
2 28 (12.28%) Windows Server
3 16 (7.02%) Unix
4 13 (5.70%) Linux
5 12 (5.26%) Windows 7
6 10 (4.39%) Windows Server 2008
7 9 (3.95%) Windows Server 2003
8 8 (3.51%) Windows Server 2012
9 3 (1.32%) Windows 10
10 2 (0.88%) CentOS
10 2 (0.88%) Red Hat Enterprise Linux
10 2 (0.88%) VMS
11 1 (0.44%) AIX
11 1 (0.44%) Mac OS
11 1 (0.44%) Solaris
11 1 (0.44%) Windows 8
11 1 (0.44%) Windows XP
Processes & Methodologies
1 116 (50.88%) ITIL
2 61 (26.75%) Service Management
3 41 (17.98%) Project Management
4 38 (16.67%) Change Management
5 29 (12.72%) Incident Management
6 28 (12.28%) Problem Management
7 27 (11.84%) ITIL V3
8 25 (10.96%) Information Security
9 24 (10.53%) Agile Software Development
10 21 (9.21%) Risk Management
10 21 (9.21%) SDLC
11 20 (8.77%) PRINCE2
12 18 (7.89%) ERP
13 17 (7.46%) Data Analysis
13 17 (7.46%) ITSM
14 16 (7.02%) Continuous Improvement
14 16 (7.02%) User Acceptance Testing
15 15 (6.58%) Business Continuity
15 15 (6.58%) Time Management
16 14 (6.14%) Line Management
Programming Languages
1 27 (11.84%) SQL
2 17 (7.46%) C
2 17 (7.46%) T-SQL
3 12 (5.26%) C#
4 11 (4.82%) Java
5 10 (4.39%) VBA
6 9 (3.95%) JavaScript
6 9 (3.95%) VB
7 8 (3.51%) Shell Script
7 8 (3.51%) VBScript
8 7 (3.07%) PowerShell
9 6 (2.63%) Perl
9 6 (2.63%) Python
10 5 (2.19%) Bash Shell
11 3 (1.32%) VB.NET
12 2 (0.88%) C++
12 2 (0.88%) COBOL
12 2 (0.88%) Groovy
12 2 (0.88%) VB6
13 1 (0.44%) Ruby
Qualifications
1 41 (17.98%) Degree
2 14 (6.14%) ISTQB
3 12 (5.26%) Cisco Certification
3 12 (5.26%) ISTQB Foundation Certification
4 10 (4.39%) ITIL Certification
4 10 (4.39%) Microsoft Certification
5 8 (3.51%) Security Cleared
6 7 (3.07%) MCTS
7 5 (2.19%) CCIE
7 5 (2.19%) CISM
7 5 (2.19%) CISSP
7 5 (2.19%) MCP
8 4 (1.75%) CCNA
8 4 (1.75%) CCNP
8 4 (1.75%) CISA
8 4 (1.75%) MCSE
9 3 (1.32%) MCDST
9 3 (1.32%) MCSA
9 3 (1.32%) PMI Certification
10 2 (0.88%) SC Cleared
Quality Assurance & Compliance
1 40 (17.54%) SLA
2 18 (7.89%) ISO/IEC 27001
3 8 (3.51%) COBIT
4 5 (2.19%) QA
5 4 (1.75%) Sarbanes-Oxley
6 2 (0.88%) MiFID
6 2 (0.88%) PCI DSS
7 1 (0.44%) AIFMD
7 1 (0.44%) Basel II
7 1 (0.44%) Data Quality
7 1 (0.44%) Dodd-Frank
7 1 (0.44%) EMIR
7 1 (0.44%) FATCA
7 1 (0.44%) GCP
7 1 (0.44%) GPG13
7 1 (0.44%) GxP
7 1 (0.44%) HMG Security Policy Framework
System Software
1 28 (12.28%) Active Directory
2 16 (7.02%) VMware Infrastructure
3 3 (1.32%) Hyper-V
3 3 (1.32%) Terminal Services
4 2 (0.88%) Docker
4 2 (0.88%) VMware ESXi
4 2 (0.88%) VMware Server
4 2 (0.88%) vSphere
4 2 (0.88%) XenApp
4 2 (0.88%) XenDesktop
5 1 (0.44%) Microsoft App-V
5 1 (0.44%) Microsoft Virtual Server
5 1 (0.44%) OpenSSH
5 1 (0.44%) Samba
5 1 (0.44%) VMware ESX
Systems Management
1 5 (2.19%) SCCM
2 3 (1.32%) WSUS
3 2 (0.88%) Ansible
3 2 (0.88%) NetBackup
3 2 (0.88%) Opscode Chef
3 2 (0.88%) Puppet
3 2 (0.88%) SCOM
3 2 (0.88%) TeamSite
4 1 (0.44%) Cisco UCCE
4 1 (0.44%) Microsoft Data Protection Manager
4 1 (0.44%) Nagios
4 1 (0.44%) OpenNMS
4 1 (0.44%) SCSM
4 1 (0.44%) SolarWinds Orion
Vendors
1 55 (24.12%) Microsoft
2 29 (12.72%) Oracle
3 21 (9.21%) VMware
4 20 (8.77%) Cisco
5 11 (4.82%) Bloomberg
5 11 (4.82%) Reuters
6 9 (3.95%) Sun
7 7 (3.07%) HP
8 6 (2.63%) F5
9 5 (2.19%) CheckPoint
9 5 (2.19%) Citrix
9 5 (2.19%) Juniper
10 4 (1.75%) ArcSight
10 4 (1.75%) Blue Coat
10 4 (1.75%) Charles River
10 4 (1.75%) EMC
10 4 (1.75%) IBM
10 4 (1.75%) Qualys
10 4 (1.75%) Riverbed
10 4 (1.75%) SolarWinds
City, London
Oscar
Salary: £26000 - £35000 per annum
Posted: 2 days ago
City, London
Lorien Resourcing
Salary: £55000 - £60000 per annum + + Shift Allowance
Posted: 3 days ago
City, London
Ashdown IT
Salary: £32500 per annum + pension, bonus, healthcare, gym
Posted: 3 days ago
City, London
Twenty Recruitment Group
Salary: From £45,000 to £65,000 per annum
Posted: 4 days ago
City, London
NDK Consulting.co.uk Ltd
Salary: From £45,000 to £45,000 per annum £45k plus bens + bonus and on call a
Posted: 4 days ago
City, London
Quant Capital
Salary: From £50,000 to £80,000 per annum
Posted: 4 days ago
City, London
Quant Capital
Salary: From £40,000 to £45,000 per annum +bonus +benefits
Posted: 4 days ago
City, London
Owen Daniels Consultancy
Salary: From £35,000 to £45,000 per annum
Posted: 5 days ago
City, London
Thebes IT
Salary: £70000 per annum + bonus and benifits
Posted: 5 days ago
City, London
LA International
Salary: £45000 - £65000 per annum + Flexible and core benefits
Posted: 6 days ago
City, London
Experis Ltd
Salary: £60000 - £70000 per annum + ~100 OTE, pension
Posted: 6 days ago
City, London
Evolution Recruitment Solutions
Salary: Circa; 40,000 - 45,000
Posted: 6 days ago
City, London
CGI
Salary: £45000 - £55000 per annum + benefits
Posted: 11 days ago
City of London
People Source Consulting
Salary: £45000 - £50000 per annum + 15% Flexible Benefits
Posted: 12 days ago
City, London
Salmon Ltd
Posted: 26 days ago