The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the City of London region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 4 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
4 Aug 2015
Same period 2014 Same period 2013
Services Delivery
Rank 88 103 105
Rank change year-on-year
+15 +2
Permanent jobs citing Service Delivery 291 314 306
As % of all permanent IT jobs located in the City of London 2.81% 2.55% 2.57%
As % of the Processes & Methodologies category 3.30% 3.05% 3.10%
Number of salaries quoted 233 229 265
Average salary £53,000 £55,000 £58,000
Average salary % change year-on-year
-3.63% -5.17%
90% offered a salary of more than £34,200 £38,400 £37,500
10% offered a salary of more than £80,000 £80,000 £80,000
UK excluding London average salary £45,000 £45,000 £43,082
% change year-on-year
- +4.45%
Service Delivery
London

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the City of London region.

Processes & Methodologies Category
City of London
Permanent IT job ads with a match in the
Processes & Methodologies category
8806 10280 9878
As % of all permanent IT jobs located in the City of London 85.11% 83.65% 82.85%
Number of salaries quoted 7522 8492 8667
Average salary £60,000 £55,500 £55,000
Average salary % change year-on-year
+8.10% +0.90%
90% offered a salary of more than £38,500 £37,500 £37,000
10% offered a salary of more than £82,500 £80,000 £80,000
UK excluding London average salary £45,000 £42,500 £41,000
% change year-on-year
+5.88% +3.65%

Service Delivery
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the City of London region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in the City of London

Service Delivery
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the City of London region.

Service Delivery Salary Trend in the City of London

Service Delivery
Salary Histogram in the City of London

This chart provides a salary histogram for IT jobs citing Service Delivery across the City of London region over the 3 months to 4 August 2015.

Service Delivery Salary Histogram in the City of London

Service Delivery
Top 30 Related IT Skills in the City of London

For the 6 months to 4 August 2015, IT jobs across the City of London region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 292 (43.84%) ITIL
2 263 (39.49%) Finance
3 188 (28.23%) Windows
4 176 (26.43%) Service Management
5 132 (19.82%) Microsoft
6 129 (19.37%) Project Management
7 118 (17.72%) SLA
8 113 (16.97%) Banking
9 106 (15.92%) MS Excel
10 98 (14.71%) VMware
11 87 (13.06%) Cisco
11 87 (13.06%) Active Directory
11 87 (13.06%) Degree
12 85 (12.76%) Management Information System
13 82 (12.31%) SQL
14 74 (11.11%) Linux
15 73 (10.96%) VMware Infrastructure
16 66 (9.91%) Retail
16 66 (9.91%) Citrix
17 65 (9.76%) Windows Server 2008
18 59 (8.86%) Agile Software Development
18 59 (8.86%) Windows Server 2012
19 58 (8.71%) DHCP
19 58 (8.71%) Incident Management
20 57 (8.56%) DNS
20 57 (8.56%) Analytical Skills
20 57 (8.56%) Data Centre
21 55 (8.26%) SQL Server
21 55 (8.26%) Financial Institution
22 53 (7.96%) Business Continuity

Service Delivery
Top Related IT Skills in the City of London by Category

For the 6 months to 4 August 2015, IT jobs across the City of London region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 25 (3.75%) MS Exchange
2 23 (3.45%) Apache
3 20 (3.00%) IIS
4 18 (2.70%) SharePoint
5 14 (2.10%) WebSphere
6 13 (1.95%) Exchange Server 2010
7 10 (1.50%) Lync
8 6 (0.90%) Drupal
8 6 (0.90%) WebLogic
9 5 (0.75%) nginx
10 4 (0.60%) Exchange Server 2007
10 4 (0.60%) Blackberry Enterprise Server
10 4 (0.60%) FileNet
10 4 (0.60%) JBoss
10 4 (0.60%) Tomcat
10 4 (0.60%) Exchange Server 2013
11 3 (0.45%) Adobe Experience Manager
11 3 (0.45%) IBM Notes
11 3 (0.45%) SAS
12 2 (0.30%) Exchange Server 2003
Applications
1 106 (15.92%) MS Excel
2 43 (6.46%) MS Office
3 15 (2.25%) MS PowerPoint
4 9 (1.35%) Spreadsheet
5 5 (0.75%) MS Project
5 5 (0.75%) MS Visio
Business Applications
1 7 (1.05%) Oracle Applications
1 7 (1.05%) Cognos TM1
2 5 (0.75%) SAP FI
2 5 (0.75%) SAP FI/CO
2 5 (0.75%) SAP CO
2 5 (0.75%) Oracle Retail
3 4 (0.60%) Sentinel
3 4 (0.60%) thinkFolio
4 3 (0.45%) Dynamics CRM
5 2 (0.30%) SAP BPC
5 2 (0.30%) Oracle Financials
5 2 (0.30%) PeopleSoft Financials
5 2 (0.30%) SAP SD
5 2 (0.30%) CODA-Financials
6 1 (0.15%) SAP SM
6 1 (0.15%) Lawson
6 1 (0.15%) Dynamics AX
6 1 (0.15%) SAP MM
6 1 (0.15%) Dynamics NAV
Cloud Services
1 16 (2.40%) SaaS
2 9 (1.35%) Office 365
3 7 (1.05%) Amazon AWS
4 5 (0.75%) Mimecast
5 3 (0.45%) Cloud Computing
5 3 (0.45%) Microsoft Azure
Communications & Networking
1 58 (8.71%) DHCP
2 57 (8.56%) DNS
3 48 (7.21%) Firewall
4 33 (4.95%) BGP
4 33 (4.95%) LAN
5 32 (4.80%) MPLS
6 30 (4.50%) OSPF
7 27 (4.05%) Internet
8 26 (3.90%) TCP/IP
9 24 (3.60%) Wireless
10 22 (3.30%) WAN
11 21 (3.15%) VPN
11 21 (3.15%) Cisco ASA
12 18 (2.70%) Cisco Nexus
13 17 (2.55%) Cisco ISE
14 13 (1.95%) SAN
15 12 (1.80%) NetScreen
15 12 (1.80%) Cisco PIX
16 11 (1.65%) IPsec
17 10 (1.50%) Network Security
Database & Business Intelligence
1 55 (8.26%) SQL Server
2 26 (3.90%) MySQL
3 11 (1.65%) Relational Database
3 11 (1.65%) Microsoft Power View
4 8 (1.20%) QlikView
5 7 (1.05%) SQL Server Reporting Services
5 7 (1.05%) Oracle Database
6 6 (0.90%) Big Data
6 6 (0.90%) DB2
7 5 (0.75%) PostgreSQL
7 5 (0.75%) Oracle Database 11g
7 5 (0.75%) SQL Server Integration Services
8 4 (0.60%) SQL Server 2008
8 4 (0.60%) Oracle Reports
9 3 (0.45%) Oracle Database 10g
9 3 (0.45%) SQL Server 2012
10 2 (0.30%) Hadoop
10 2 (0.30%) NoSQL
10 2 (0.30%) BusinessObjects
10 2 (0.30%) SQLPlus
Development Applications
1 6 (0.90%) Selenium
1 6 (0.90%) Git (software)
2 5 (0.75%) Visual Studio
3 4 (0.60%) HP UFT
3 4 (0.60%) SilkTest
3 4 (0.60%) Rational Functional Tester
4 3 (0.45%) JIRA
5 2 (0.30%) NUnit
5 2 (0.30%) ClearCase
5 2 (0.30%) JUnit
5 2 (0.30%) FitNesse
6 1 (0.15%) Team Foundation Server
6 1 (0.15%) StyleCop
6 1 (0.15%) MSTest
6 1 (0.15%) Moq
6 1 (0.15%) Jenkins
6 1 (0.15%) ClearQuest
6 1 (0.15%) Subversion
General
1 263 (39.49%) Finance
2 113 (16.97%) Banking
3 66 (9.91%) Retail
4 55 (8.26%) Financial Institution
5 37 (5.56%) Front Office
6 34 (5.11%) Investment Banking
7 26 (3.90%) Telecoms
8 20 (3.00%) Legal
9 16 (2.40%) Advertising
9 16 (2.40%) Law
10 15 (2.25%) Marketing
11 10 (1.50%) Billing
12 8 (1.20%) Back Office
13 3 (0.45%) Electronics
13 3 (0.45%) Local Government
13 3 (0.45%) Publishing
14 2 (0.30%) Manufacturing
14 2 (0.30%) Pharmaceutical
15 1 (0.15%) Retail Banking
Job Titles
1 123 (18.47%) Service Manager
2 103 (15.47%) Analyst
3 78 (11.71%) Services Delivery Manager
3 78 (11.71%) Delivery Manager
4 47 (7.06%) Support Analyst
5 44 (6.61%) Support Engineer
6 41 (6.16%) Consultant
7 34 (5.11%) Desktop Support
8 30 (4.50%) Desktop Support Analyst
8 30 (4.50%) Desktop Analyst
9 24 (3.60%) 3rd Line Support
9 24 (3.60%) Developer
9 24 (3.60%) Network Engineer
10 23 (3.45%) Technical Consultant
10 23 (3.45%) 3rd Line Support Engineer
11 22 (3.30%) Business Analyst
12 21 (3.15%) Technical Specialist
13 20 (3.00%) Applications Support
14 17 (2.55%) Architect
14 17 (2.55%) Senior Consultant
Libraries, Frameworks & Software Standards
1 30 (4.50%) .NET
2 18 (2.70%) Web Services
3 14 (2.10%) HTML
3 14 (2.10%) 802.1X
4 13 (1.95%) Middleware
5 11 (1.65%) LAMP
6 9 (1.35%) SOAP
6 9 (1.35%) XML
7 8 (1.20%) J2EE
8 7 (1.05%) WebSphere Message Broker
9 5 (0.75%) FIX Protocol
9 5 (0.75%) Memcached
9 5 (0.75%) REST
10 4 (0.60%) jQuery
10 4 (0.60%) XMPP
10 4 (0.60%) CSS
10 4 (0.60%) Java RMI
10 4 (0.60%) XBRL
11 3 (0.45%) .NET Framework
11 3 (0.45%) JSON
Miscellaneous
1 85 (12.76%) Management Information System
2 57 (8.56%) Analytical Skills
2 57 (8.56%) Data Centre
3 40 (6.01%) Blackberry
4 22 (3.30%) Computer Science
5 15 (2.25%) Statistics
6 10 (1.50%) Enterprise Software
7 9 (1.35%) Online Banking
7 9 (1.35%) Performance Metrics
8 7 (1.05%) Foreign Exchange (FX)
9 6 (0.90%) Derivative
9 6 (0.90%) Video Conferencing
9 6 (0.90%) User Experience
9 6 (0.90%) Data Structures
10 5 (0.75%) Hedge funds
10 5 (0.75%) Reference Data
10 5 (0.75%) Fixed Income
11 3 (0.45%) Equities
11 3 (0.45%) PMI
11 3 (0.45%) PKI
Operating Systems
1 188 (28.23%) Windows
2 74 (11.11%) Linux
3 65 (9.76%) Windows Server 2008
4 59 (8.86%) Windows Server 2012
5 53 (7.96%) Windows 7
6 39 (5.86%) UNIX
7 25 (3.75%) Windows Server 2003
8 19 (2.85%) Red Hat Enterprise Linux
9 13 (1.95%) zOS
10 12 (1.80%) Solaris
11 10 (1.50%) Windows 8
12 9 (1.35%) AIX
13 8 (1.20%) Windows XP
13 8 (1.20%) Ubuntu
14 5 (0.75%) Windows Vista
14 5 (0.75%) Oracle Linux
15 4 (0.60%) Android
15 4 (0.60%) Mac OS X
16 3 (0.45%) CentOS
16 3 (0.45%) Apple iOS
Processes & Methodologies
1 292 (43.84%) ITIL
2 176 (26.43%) Service Management
3 129 (19.37%) Project Management
4 59 (8.86%) Agile Software Development
5 58 (8.71%) Incident Management
6 53 (7.96%) Business Continuity
7 49 (7.36%) Problem Management
8 48 (7.21%) PRINCE2
9 45 (6.76%) Continuous Improvement
10 41 (6.16%) Network Management
10 41 (6.16%) Change Management
10 41 (6.16%) People Management
11 38 (5.71%) Line Management
12 37 (5.56%) Mentoring
12 37 (5.56%) Stakeholder Management
13 32 (4.80%) Migration
14 30 (4.50%) ITSM
14 30 (4.50%) Business Continuity Management
15 28 (4.20%) Coaching
15 28 (4.20%) Information Security
Programming Languages
1 82 (12.31%) SQL
2 40 (6.01%) Java
3 18 (2.70%) JavaScript
4 12 (1.80%) Perl
5 10 (1.50%) PowerShell
6 9 (1.35%) T-SQL
7 7 (1.05%) PHP
8 6 (0.90%) C#
9 5 (0.75%) VB.NET
9 5 (0.75%) Shell Script
10 4 (0.60%) VBA
10 4 (0.60%) Python
10 4 (0.60%) Bash Shell
10 4 (0.60%) VB
10 4 (0.60%) ANSI SQL
10 4 (0.60%) PL/SQL
11 2 (0.30%) VBScript
12 1 (0.15%) C
12 1 (0.15%) RPG
12 1 (0.15%) RPG IV
Qualifications
1 87 (13.06%) Degree
2 52 (7.81%) Cisco Certification
2 52 (7.81%) Microsoft Certification
3 48 (7.21%) ITIL Certification
4 41 (6.16%) MCSE
5 32 (4.80%) MCP
6 29 (4.35%) CCNP
7 17 (2.55%) Security Cleared
8 16 (2.40%) CCIE
9 15 (2.25%) CCNA
10 11 (1.65%) CCSE
11 10 (1.50%) ITIL Foundation Certificate
12 9 (1.35%) SC Cleared
12 9 (1.35%) PRINCE2 Certification
13 8 (1.20%) CISSP
13 8 (1.20%) MCSA
13 8 (1.20%) CISM
14 7 (1.05%) HND
14 7 (1.05%) NVQ Level 4
15 6 (0.90%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 118 (17.72%) SLA
2 18 (2.70%) ISO/IEC 27001
3 15 (2.25%) QA
4 10 (1.50%) COBIT
4 10 (1.50%) PCI DSS
5 5 (0.75%) ISO 9001
6 4 (0.60%) Sarbanes-Oxley
6 4 (0.60%) Solvency II
7 2 (0.30%) Basel III
7 2 (0.30%) ISO 9000
8 1 (0.15%) HL7
8 1 (0.15%) P3O
System Software
1 87 (13.06%) Active Directory
2 73 (10.96%) VMware Infrastructure
3 14 (2.10%) XenApp
4 12 (1.80%) Hyper-V
5 8 (1.20%) XenDesktop
6 7 (1.05%) Terminal Services
6 7 (1.05%) Microsoft App-V
7 6 (0.90%) VMware ESX
7 6 (0.90%) Squid
7 6 (0.90%) vSphere
8 5 (0.75%) Varnish
8 5 (0.75%) NFS
9 3 (0.45%) BitLocker
10 2 (0.30%) UAG
10 2 (0.30%) Citrix Presentation Server
10 2 (0.30%) ISA Server
11 1 (0.15%) Samba
11 1 (0.15%) Firmware
11 1 (0.15%) Snort
11 1 (0.15%) Microsoft Virtual Server
Systems Management
1 21 (3.15%) SCCM
2 13 (1.95%) Puppet
3 10 (1.50%) Tivoli
4 7 (1.05%) SolarWinds Orion
5 5 (0.75%) HP Operations Orchestration
5 5 (0.75%) Sysprep
5 5 (0.75%) Nagios
5 5 (0.75%) SCOM
5 5 (0.75%) ZABBIX
5 5 (0.75%) Cacti
6 4 (0.60%) Cisco CUCM
7 3 (0.45%) Cisco UCCX
7 3 (0.45%) SCOrch
7 3 (0.45%) TeamSite
8 2 (0.30%) Casper Suite
8 2 (0.30%) WSUS
8 2 (0.30%) Systems Management Server (SMS)
9 1 (0.15%) Nessus
9 1 (0.15%) EMC NetWorker
9 1 (0.15%) ITRS Geneos
Vendors
1 132 (19.82%) Microsoft
2 98 (14.71%) VMware
3 87 (13.06%) Cisco
4 66 (9.91%) Citrix
5 53 (7.96%) Oracle
6 47 (7.06%) ServiceNow
7 46 (6.91%) Juniper
8 32 (4.80%) F5
9 30 (4.50%) IBM
10 27 (4.05%) CheckPoint
11 26 (3.90%) HP
12 18 (2.70%) Red Hat
13 17 (2.55%) Blue Coat
14 16 (2.40%) SAP
15 15 (2.25%) Verint
16 12 (1.80%) Fortinet
17 10 (1.50%) IronPort
17 10 (1.50%) Riverbed
17 10 (1.50%) SolarWinds
17 10 (1.50%) CyberTech
City, London
Lorien Resourcing
Posted: 2 hours ago
City, London
ANSON MCCADE
Salary: Circa £60,000-90,000 + excellent package
Posted: 8 hours ago
City, London
ANSON MCCADE
Salary: Circa £55-85,000 + excellent package
Posted: 8 hours ago
City, London
Evolution Recruitment Solutions
Salary: Excellent Salary + benefits
Posted: Yesterday
City, London
Miller Maxwell Ltd
Salary: From £80,000 to £100,000 per annum Plus Full Benefits package
Posted: Yesterday
City, London
Experis Ltd
Salary: £30000.00 - £36000.00 per annum + benefits
Posted: Yesterday
City, London
Harrington Starr
Salary: £70000 - £80000 per annum + plus package
Posted: Yesterday
City of London
Venturi
Salary: £45000.00 - £50000.00 per annum + benefits
Posted: 2 days ago
City, London
Eutopia Solutions Ltd
Salary: £40000 - £50000 per annum + up to 26% pension
Posted: 4 days ago
City, London
PAW Associates
Salary: Unspecified £ Market Rate + Bonus + Benefits
Posted: 4 days ago
City, London
Anderson Lamb
Salary: From £40,000 to £60,000 per annum Plus benefits
Posted: 4 days ago
City, London
PAW Associates
Salary: Unspecified £Excellent + Bonus+ Benefits
Posted: 4 days ago
City, London
PAW Associates
Salary: Unspecified £ Market Rate + Bonus + Benefits
Posted: 4 days ago
City, London
Experis Ltd
Salary: £53000 - £63000 per annum
Posted: 4 days ago
City of London
Hays IT - Uk Posting account
Salary: £60000.00 - £70000.00 per annum
Posted: 4 days ago
City, London
Experis Ltd
Salary: £55000.00 - £80000.00 per annum
Posted: 5 days ago
City of London
Eligo
Salary: £55000 - £62000 per annum + Full Benefits
Posted: 5 days ago
City of London
Real Staffing
Salary: £30000 - £50000 per annum + benefits
Posted: 6 days ago
City of London
Capita - ITIN
Salary: £35000 - £38000 per annum + Benefits
Posted: 7 days ago
City of London
Bluefire Consulting
Salary: £40000 per annum + £2,400 out of hours + Benefits
Posted: 7 days ago