The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the City of London region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 25 November 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
25 Nov 2014
Same period 2013 Same period 2012
Services Delivery
Rank 93 116 106
Rank change year-on-year
+23 -10
Permanent jobs citing Service Delivery 293 270 315
As % of all permanent IT jobs located in the City of London 2.67% 2.22% 2.63%
As % of the Processes & Methodologies category 3.29% 2.69% 3.27%
Number of salaries quoted 246 223 268
Average salary £57,500 £57,500 £50,000
Average salary % change year-on-year
- +15.00%
90% offered a salary of more than £34,500 £41,500 £33,200
10% offered a salary of more than £80,000 £84,500 £90,000
UK excluding London average salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%
Service Delivery
London

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the City of London region.

Processes & Methodologies Category
City of London
Permanent IT job ads with a match in the
Processes & Methodologies category
8911 10049 9627
As % of all permanent IT jobs located in the City of London 81.22% 82.69% 80.36%
Number of salaries quoted 7713 8559 8708
Average salary £57,500 £57,500 £55,000
Average salary % change year-on-year
- +4.54%
90% offered a salary of more than £39,000 £37,500 £35,500
10% offered a salary of more than £80,000 £80,000 £82,500
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

Service Delivery
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the City of London region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in the City of London

Service Delivery
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the City of London region.

Service Delivery Salary Trend in the City of London

Service Delivery
Salary Histogram in the City of London

This chart provides a salary histogram for IT jobs citing Service Delivery across the City of London region over the 3 months to 25 November 2014.

Service Delivery Salary Histogram in the City of London

Service Delivery
Top 30 Related IT Skills in the City of London

For the 6 months to 25 November 2014, IT jobs across the City of London region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 263 (44.65%) ITIL
2 210 (35.65%) Finance
3 137 (23.26%) Service Management
4 122 (20.71%) Project Management
5 101 (17.15%) Microsoft
6 99 (16.81%) Windows
7 97 (16.47%) Degree
8 85 (14.43%) SLA
9 70 (11.88%) MS Excel
10 57 (9.68%) SQL
11 56 (9.51%) Banking
12 55 (9.34%) PRINCE2
13 54 (9.17%) Change Management
14 52 (8.83%) Telecoms
15 50 (8.49%) Incident Management
16 49 (8.32%) Analytical Skills
17 48 (8.15%) MS Office
18 47 (7.98%) Agile Software Development
19 46 (7.81%) Oracle
20 45 (7.64%) Retail
21 42 (7.13%) Continuous Improvement
22 41 (6.96%) Linux
22 41 (6.96%) ITIL Certification
23 39 (6.62%) Java
24 38 (6.45%) SQL Server
25 35 (5.94%) ITSM
25 35 (5.94%) Stakeholder Management
26 34 (5.77%) VMware
26 34 (5.77%) Active Directory
27 33 (5.60%) Citrix

Service Delivery
Top Related IT Skills in the City of London by Category

For the 6 months to 25 November 2014, IT jobs across the City of London region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 19 (3.23%) SharePoint
2 13 (2.21%) MS Exchange
2 13 (2.21%) IIS
3 12 (2.04%) WebSphere
4 9 (1.53%) Exchange Server 2010
4 9 (1.53%) Elasticsearch
5 7 (1.19%) Tomcat
5 7 (1.19%) Blackberry Enterprise Server
6 6 (1.02%) SharePoint 2010
7 5 (0.85%) SharePoint 2013
8 4 (0.68%) WebSphere Process Server
8 4 (0.68%) BizTalk Server
9 3 (0.51%) CMS
9 3 (0.51%) Lync
10 2 (0.34%) Apache
10 2 (0.34%) Cloud Foundry
11 1 (0.17%) WebLogic
11 1 (0.17%) JBoss
11 1 (0.17%) Exchange Server 2003
11 1 (0.17%) SharePoint Server
Applications
1 70 (11.88%) MS Excel
2 48 (8.15%) MS Office
3 28 (4.75%) MS PowerPoint
4 11 (1.87%) MS Visio
5 10 (1.70%) MS Project
6 9 (1.53%) Spreadsheet
7 3 (0.51%) InfoPath
Business Applications
1 10 (1.70%) Summit
1 10 (1.70%) Front Arena
1 10 (1.70%) RMDS
1 10 (1.70%) 3000 Xtra
1 10 (1.70%) Bloomberg TOMS
1 10 (1.70%) Eikon
2 7 (1.19%) Oracle EBS
3 3 (0.51%) Dynamics CRM
4 2 (0.34%) Remedy ITSM
5 1 (0.17%) Hyperion Planning
5 1 (0.17%) SAP GRC
5 1 (0.17%) SunGard Stream Clearvision
5 1 (0.17%) IntelliMatch
5 1 (0.17%) Oracle Subledger Accounting
5 1 (0.17%) Cognos Business Intelligence
5 1 (0.17%) Agresso
5 1 (0.17%) SimCorp Dimension
5 1 (0.17%) SAP Oil and Gas
5 1 (0.17%) Dynamics NAV
Cloud Services
1 12 (2.04%) SaaS
2 3 (0.51%) Taleo
2 3 (0.51%) SuccessFactors
3 2 (0.34%) Amazon AWS
3 2 (0.34%) PaaS
3 2 (0.34%) Heroku
4 1 (0.17%) Office 365
4 1 (0.17%) Microsoft Azure
Communications & Networking
1 32 (5.43%) TCP/IP
2 25 (4.24%) LAN
3 24 (4.07%) DNS
4 20 (3.40%) WAN
5 16 (2.72%) DHCP
5 16 (2.72%) VoIP
5 16 (2.72%) Wireless
6 15 (2.55%) SAN
7 14 (2.38%) Firewall
8 12 (2.04%) Internet
9 11 (1.87%) MPLS
9 11 (1.87%) SSL
10 10 (1.70%) Multicast
11 9 (1.53%) NAS
12 7 (1.19%) Cisco ASA
12 7 (1.19%) Intranet
12 7 (1.19%) ADSL
13 6 (1.02%) VPN
13 6 (1.02%) IP Telephony
14 5 (0.85%) VPLS
Database & Business Intelligence
1 38 (6.45%) SQL Server
2 17 (2.89%) Data Warehouse
2 17 (2.89%) Oracle Database
3 13 (2.21%) SQL Server 2008
4 11 (1.87%) SQL Server Integration Services
4 11 (1.87%) SQL Server Reporting Services
5 10 (1.70%) NoSQL
5 10 (1.70%) Big Data
6 9 (1.53%) Redis
6 9 (1.53%) MongoDB
7 7 (1.19%) SQL Server Analysis Services
8 4 (0.68%) SQL Server 2005
8 4 (0.68%) OLTP
8 4 (0.68%) MySQL
9 3 (0.51%) EDRMS
9 3 (0.51%) Oracle Database 11g
9 3 (0.51%) SQL Server 2012
9 3 (0.51%) Relational Database
10 2 (0.34%) RDBMS
10 2 (0.34%) MS Access
Development Applications
1 10 (1.70%) Visual Studio
2 8 (1.36%) JIRA
3 6 (1.02%) Serena SBM
4 4 (0.68%) Cucumber
5 3 (0.51%) JUnit
5 3 (0.51%) Mocha
5 3 (0.51%) Git (software)
5 3 (0.51%) LoadRunner
5 3 (0.51%) Jasmine
5 3 (0.51%) Jenkins
5 3 (0.51%) Grunt
6 2 (0.34%) ClearQuest
6 2 (0.34%) ClearCase
7 1 (0.17%) JMeter
7 1 (0.17%) Subversion
7 1 (0.17%) Selenium
7 1 (0.17%) Team Foundation Server
7 1 (0.17%) Visual Studio Tools for Office
7 1 (0.17%) WebDriver
7 1 (0.17%) Robotium
General
1 210 (35.65%) Finance
2 56 (9.51%) Banking
3 52 (8.83%) Telecoms
4 45 (7.64%) Retail
5 28 (4.75%) Law
6 26 (4.41%) Publishing
7 24 (4.07%) Legal
8 15 (2.55%) Back Office
8 15 (2.55%) Investment Banking
9 11 (1.87%) Financial Institution
9 11 (1.87%) Marketing
10 10 (1.70%) Front Office
11 7 (1.19%) Games
11 7 (1.19%) French Language
11 7 (1.19%) Spanish Language
12 6 (1.02%) Pharmaceutical
12 6 (1.02%) Manufacturing
13 5 (0.85%) Advertising
13 5 (0.85%) Corporate Banking
14 4 (0.68%) German Language
Job Titles
1 151 (25.64%) Service Manager
2 107 (18.17%) Delivery Manager
3 95 (16.13%) Services Delivery Manager
4 69 (11.71%) Analyst
5 31 (5.26%) Architect
6 26 (4.41%) Business Analyst
7 25 (4.24%) Project Manager
8 24 (4.07%) Consultant
8 24 (4.07%) Technical Manager
9 20 (3.40%) Support Analyst
10 19 (3.23%) Applications Support
10 19 (3.23%) Developer
11 18 (3.06%) Operations Manager
11 18 (3.06%) IT Services Manager
12 17 (2.89%) Service Analyst
12 17 (2.89%) Senior Manager
13 16 (2.72%) Administrator
13 16 (2.72%) Support Engineer
14 15 (2.55%) Account Manager
14 15 (2.55%) IT Support
Libraries, Frameworks & Software Standards
1 23 (3.90%) Middleware
2 22 (3.74%) .NET
3 18 (3.06%) Web Services
4 17 (2.89%) HTML
5 12 (2.04%) XML
5 12 (2.04%) Spring
5 12 (2.04%) HTML5
6 10 (1.70%) CSS
6 10 (1.70%) Hibernate
7 9 (1.53%) jQuery
7 9 (1.53%) Spring MVC
8 8 (1.36%) J2EE
9 5 (0.85%) Ajax
10 4 (0.68%) .NET Framework
10 4 (0.68%) ASP.NET
10 4 (0.68%) Twitter Bootstrap
11 3 (0.51%) YUI
11 3 (0.51%) REST
11 3 (0.51%) Modernizr
11 3 (0.51%) Oracle Fusion
Miscellaneous
1 49 (8.32%) Analytical Skills
2 28 (4.75%) Management Information System
3 19 (3.23%) Computer Science
4 16 (2.72%) Foreign Exchange (FX)
5 15 (2.55%) EPoS
6 14 (2.38%) Equities
7 12 (2.04%) User Experience
8 10 (1.70%) Blackberry
9 9 (1.53%) Statistics
9 9 (1.53%) SWIFT
9 9 (1.53%) Open Source
10 8 (1.36%) Enterprise Software
10 8 (1.36%) CMDB
10 8 (1.36%) PMI
11 7 (1.19%) iPad
11 7 (1.19%) Performance Metrics
12 6 (1.02%) Video Conferencing
12 6 (1.02%) Mathematics
13 4 (0.68%) PACS
13 4 (0.68%) Thin Client
Operating Systems
1 99 (16.81%) Windows
2 41 (6.96%) Linux
3 29 (4.92%) Windows 7
4 26 (4.41%) Windows Server 2008
5 25 (4.24%) UNIX
6 15 (2.55%) Windows XP
7 12 (2.04%) Windows Server 2012
8 10 (1.70%) Windows 8
9 9 (1.53%) Red Hat Enterprise Linux
10 8 (1.36%) Windows Server 2003
11 6 (1.02%) Solaris
12 5 (0.85%) Apple iOS
13 3 (0.51%) SELinux
13 3 (0.51%) Android
14 2 (0.34%) AIX
15 1 (0.17%) CentOS
Processes & Methodologies
1 263 (44.65%) ITIL
2 137 (23.26%) Service Management
3 122 (20.71%) Project Management
4 55 (9.34%) PRINCE2
5 54 (9.17%) Change Management
6 50 (8.49%) Incident Management
7 47 (7.98%) Agile Software Development
8 42 (7.13%) Continuous Improvement
9 35 (5.94%) ITSM
9 35 (5.94%) Stakeholder Management
10 30 (5.09%) Business Analysis
11 29 (4.92%) CRM
11 29 (4.92%) Line Management
12 28 (4.75%) Problem Management
13 24 (4.07%) ITIL V3
13 24 (4.07%) Asset Management
14 23 (3.90%) People Management
15 21 (3.57%) Performance Management
16 20 (3.40%) Root Cause Analysis
17 19 (3.23%) Information Security
Programming Languages
1 57 (9.68%) SQL
2 39 (6.62%) Java
3 15 (2.55%) PowerShell
4 14 (2.38%) JavaScript
5 9 (1.53%) C#
6 6 (1.02%) C
7 5 (0.85%) VBA
7 5 (0.85%) T-SQL
8 4 (0.68%) Python
8 4 (0.68%) Bash Shell
8 4 (0.68%) AWK
8 4 (0.68%) Ruby
9 3 (0.51%) Perl
9 3 (0.51%) PHP
9 3 (0.51%) PL/SQL
10 2 (0.34%) VBScript
11 1 (0.17%) VB
11 1 (0.17%) VB.NET
11 1 (0.17%) ABAP
11 1 (0.17%) R
Qualifications
1 97 (16.47%) Degree
2 41 (6.96%) ITIL Certification
3 21 (3.57%) ISEB
4 20 (3.40%) Security Cleared
5 16 (2.72%) Microsoft Certification
6 15 (2.55%) PMI Certification
7 11 (1.87%) ITIL Foundation Certificate
8 8 (1.36%) SC Cleared
9 7 (1.19%) APMP
9 7 (1.19%) PMP
9 7 (1.19%) MCP
10 6 (1.02%) MCSE
10 6 (1.02%) CCNA
10 6 (1.02%) Cisco Certification
10 6 (1.02%) A+ Certification
10 6 (1.02%) CCENT
11 5 (0.85%) MCSA
12 4 (0.68%) PhD
12 4 (0.68%) HND
12 4 (0.68%) CISSP
Quality Assurance & Compliance
1 85 (14.43%) SLA
2 32 (5.43%) ISO 9001
3 26 (4.41%) ISO/IEC 27001
4 23 (3.90%) QA
5 22 (3.74%) COBIT
6 17 (2.89%) PCI DSS
7 9 (1.53%) Sarbanes-Oxley
8 4 (0.68%) Basel II
8 4 (0.68%) HIPAA
9 2 (0.34%) ISO 9000
10 1 (0.17%) MiFID
10 1 (0.17%) ISO 14001
10 1 (0.17%) GPG13
10 1 (0.17%) EMIR
10 1 (0.17%) FINREP
System Software
1 34 (5.77%) Active Directory
2 17 (2.89%) VMware Infrastructure
3 6 (1.02%) XenDesktop
3 6 (1.02%) vSphere
4 5 (0.85%) XenApp
4 5 (0.85%) Microsoft App-V
5 4 (0.68%) VMware ESXi
6 3 (0.51%) NFS
6 3 (0.51%) Hyper-V
6 3 (0.51%) VMware ESX
7 2 (0.34%) Firmware
7 2 (0.34%) Samba
8 1 (0.17%) Oracle RMAN
8 1 (0.17%) VMware Server
Systems Management
1 19 (3.23%) Tivoli
2 12 (2.04%) SCOM
3 10 (1.70%) SCCM
4 7 (1.19%) Norton AntiVirus
5 5 (0.85%) Tivoli Monitoring
5 5 (0.85%) SCOrch
6 4 (0.68%) Puppet
7 3 (0.51%) Symantec Enterprise Vault
7 3 (0.51%) Backup Exec
8 2 (0.34%) OpenView
9 1 (0.17%) EMC NetWorker
9 1 (0.17%) Systems Management Server (SMS)
9 1 (0.17%) Foglight
9 1 (0.17%) Opscode Chef
Vendors
1 101 (17.15%) Microsoft
2 46 (7.81%) Oracle
3 34 (5.77%) VMware
4 33 (5.60%) Citrix
5 28 (4.75%) Cisco
6 17 (2.89%) SAP
7 16 (2.72%) HP
8 13 (2.21%) Juniper
8 13 (2.21%) Remedy
8 13 (2.21%) Bloomberg
9 12 (2.04%) CheckPoint
10 11 (1.87%) Reuters
10 11 (1.87%) SunGard
10 11 (1.87%) Murex
10 11 (1.87%) Symantec
10 11 (1.87%) ION Trading
11 10 (1.70%) Misys
11 10 (1.70%) Red Hat
12 9 (1.53%) Fidessa
12 9 (1.53%) Altiris
City of London
Bluefire Consulting
Salary: £40000 per annum + Excellent Benefits
Posted: 5 hours ago
City, London
Rullion IT Plus
Posted: 5 hours ago
City, London
JPS Selection
Salary: £70000 - £120000 per annum + 25% Bonus + Package
Posted: 8 hours ago
City, London
Thebes IT
Posted: Yesterday
City of London
People Source
Salary: £55000 - £63000 per annum + £20k of Benefits
Posted: Yesterday
City, London
Boston Hale
Salary: £50000 - £60000.00 per annum + Benefits
Posted: Yesterday
City, London
Parallel Consulting
Salary: £55000 - £60000 per annum + excellent benefits
Posted: Yesterday
City of London
Harrington Starr
Salary: £25000 per annum
Posted: 3 days ago
City, London
TEKsystems
Salary: £65000 - £85000 per annum + Bonus
Posted: 3 days ago
City of London
DP Connect
Salary: £25000 - £35000 per month + Bonus, Pension, Holiday, Health care
Posted: 4 days ago
City, London
Salt
Salary: £70000 - £80000 per annum + Package
Posted: 5 days ago
City of London
Hudson - London
Salary: £50000 - £70000 per annum + Benefits
Posted: 5 days ago
City, London
Advanced Resource Managers
Salary: £85000 - £90000 per annum + benefits
Posted: 5 days ago
City, London
Aston Carter
Salary: £50000 - £55000 per annum + Benefits and bonus
Posted: 6 days ago
City of London
Claremont Consulting Limited
Salary: £200 - £230 per day
Posted: 6 days ago
City, London
Ortolan Group
Salary: £50000 - £60000 per annum + Bonus
Posted: 6 days ago
City of London
Capita - ITMS
Salary: £400 - £450 per day
Posted: 6 days ago
City of London
Deerfoot IT
Salary: £100000 - £150000 per annum + up to £100k commission
Posted: 11 days ago
City of London
Nigel Frank International Limited - Newcastle
Salary: £35000 - £45000 per annum + Bonus, BUPA, Minimal travel!
Posted: 11 days ago
City of London
Nigel Frank International Limited - Newcastle
Salary: £35000 - £45000 per annum + Bonus / Pension
Posted: 13 days ago