The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the City of London region. Included is a guide to the salaries offered in IT jobs that have cited Service Delivery over the 3 months to 1 May 2016 with a comparison to the same period over the previous 2 years.

3 months to
1 May 2016
Same period 2015 Same period 2014
Services Delivery
Rank 121 69 97
Rank change year-on-year
-52 +28
Permanent jobs citing Service Delivery 158 394 368
As % of all permanent IT jobs located in the City of London 2.25% 3.71% 2.94%
As % of the Processes & Methodologies category 2.50% 4.24% 3.44%
Number of salaries quoted 133 303 308
Median salary £57,500 £48,500 £55,000
Median salary % change year-on-year
+18.55% -11.81%
90% offered a salary of more than £32,500 £33,500 £35,000
10% offered a salary of more than £79,000 £77,000 £80,000
UK excluding London median salary £45,000 £45,000 £45,000
Service Delivery
London

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the City of London region.

Processes & Methodologies Category
City of London
Permanent IT job ads with a match in the
Processes & Methodologies category
6312 9282 10710
As % of all permanent IT jobs located in the City of London 89.72% 87.38% 85.45%
Number of salaries quoted 5673 7801 8954
Median salary £60,000 £57,500 £55,000
Median salary % change year-on-year
+4.34% +4.54%
90% offered a salary of more than £40,000 £38,695 £37,500
10% offered a salary of more than £82,500 £80,000 £82,500
UK excluding London median salary £45,000 £44,000 £42,500
% change year-on-year
+2.27% +3.52%

Service Delivery
Jobs Demand Trend in the City of London

The demand trend of job ads across the City of London region citing Service Delivery as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in the City of London

Service Delivery
Salary Trend in the City of London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the City of London region.

Service Delivery Salary Trend in the City of London

Service Delivery
Salary Histogram in the City of London

This chart provides a salary histogram for IT jobs citing Service Delivery across the City of London region over the 3 months to 1 May 2016.

Service Delivery Salary Histogram in the City of London

Service Delivery
Top 30 Related IT Skills in the City of London

For the 6 months to 1 May 2016, IT jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the City of London region with a requirement for Service Delivery.

1 134 (56.30%) ITIL
2 100 (42.02%) Finance
3 70 (29.41%) Microsoft
4 55 (23.11%) Windows
4 55 (23.11%) Degree
5 54 (22.69%) Change Management
6 50 (21.01%) Service Management
7 48 (20.17%) SQL Server
8 47 (19.75%) MS Excel
9 46 (19.33%) Analytical Skills
10 45 (18.91%) MS Office
11 42 (17.65%) SLA
12 41 (17.23%) Project Management
13 37 (15.55%) Retail
14 36 (15.13%) VMware
14 36 (15.13%) Cisco
15 34 (14.29%) Firewall
16 33 (13.87%) Active Directory
17 32 (13.45%) ITSM
17 32 (13.45%) Banking
17 32 (13.45%) ITIL V3
18 30 (12.61%) Agile Software Development
18 30 (12.61%) Citrix
19 28 (11.76%) Incident Management
20 27 (11.34%) Cisco ASA
21 26 (10.92%) Management Information System
22 25 (10.50%) Data Analysis
23 24 (10.08%) Microsoft Certification
24 23 (9.66%) C
24 23 (9.66%) PRINCE2

Service Delivery
Top Related IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 20 (8.40%) MS Exchange
2 15 (6.30%) WebSphere
3 8 (3.36%) IIS
4 7 (2.94%) Exchange Server 2010
5 6 (2.52%) SharePoint
6 4 (1.68%) MQSeries
6 4 (1.68%) WebSphere Application Server
7 3 (1.26%) SharePoint 2013
8 2 (0.84%) Node.js
8 2 (0.84%) SharePoint 2010
8 2 (0.84%) Skype for Business
9 1 (0.42%) Apache
9 1 (0.42%) Blackberry Enterprise Server
9 1 (0.42%) CMS
9 1 (0.42%) Documentum
9 1 (0.42%) Exchange Server 2013
9 1 (0.42%) FileNet
9 1 (0.42%) nginx
9 1 (0.42%) Tomcat
Applications
1 47 (19.75%) MS Excel
2 45 (18.91%) MS Office
3 7 (2.94%) MS PowerPoint
4 2 (0.84%) InfoPath
4 2 (0.84%) MS Project
5 1 (0.42%) MS Visio
Business Applications
1 9 (3.78%) Oracle Financials
1 9 (3.78%) Oracle Retail
1 9 (3.78%) PeopleSoft Financials
2 1 (0.42%) Dynamics AX
2 1 (0.42%) Dynamics CRM
2 1 (0.42%) Dynamics NAV
2 1 (0.42%) Maximo
2 1 (0.42%) Remedy ITSM
Cloud Services
1 10 (4.20%) Office 365
2 6 (2.52%) Microsoft Azure
3 4 (1.68%) IaaS
3 4 (1.68%) SaaS
4 2 (0.84%) Amazon AWS
4 2 (0.84%) GitHub
5 1 (0.42%) Google Apps
5 1 (0.42%) iPaaS
Communications & Networking
1 34 (14.29%) Firewall
2 27 (11.34%) Cisco ASA
3 21 (8.82%) LAN
4 19 (7.98%) WAN
5 16 (6.72%) SAN
5 16 (6.72%) VPN
6 14 (5.88%) VoIP
7 13 (5.46%) Internet
8 12 (5.04%) TCP/IP
9 10 (4.20%) Network Security
10 9 (3.78%) F5 BIG-IP LTM
11 7 (2.94%) IPsec
12 6 (2.52%) NetScaler
13 5 (2.10%) DNS
13 5 (2.10%) MPLS
14 4 (1.68%) BGP
14 4 (1.68%) OSPF
14 4 (1.68%) Wireless
15 3 (1.26%) BIG-IP
15 3 (1.26%) iSCSI
Database & Business Intelligence
1 48 (20.17%) SQL Server
2 20 (8.40%) SQL Server 2008
3 4 (1.68%) Relational Database
4 2 (0.84%) NoSQL
4 2 (0.84%) RDBMS
4 2 (0.84%) SQL Server Integration Services
4 2 (0.84%) SQL Server Reporting Services
5 1 (0.42%) MS Access
5 1 (0.42%) Oracle Database
5 1 (0.42%) PostgreSQL
5 1 (0.42%) SQL Server 2005
5 1 (0.42%) SQL Server 2012
5 1 (0.42%) SQL Server 2014
Development Applications
1 4 (1.68%) Visual Studio
2 3 (1.26%) Git (software)
3 2 (0.84%) GitLab
3 2 (0.84%) Jenkins
3 2 (0.84%) Oracle Forms
3 2 (0.84%) SQL Server Management Studio (SSMS)
3 2 (0.84%) Team Foundation Server
3 2 (0.84%) Vagrant
4 1 (0.42%) Ant
4 1 (0.42%) FitNesse
4 1 (0.42%) GCC
4 1 (0.42%) Hudson
4 1 (0.42%) JUnit
4 1 (0.42%) NUnit
4 1 (0.42%) Selenium
4 1 (0.42%) Subversion
General
1 100 (42.02%) Finance
2 37 (15.55%) Retail
3 32 (13.45%) Banking
4 14 (5.88%) Advertising
5 7 (2.94%) Games
5 7 (2.94%) Legal
6 6 (2.52%) Law
7 5 (2.10%) Investment Banking
7 5 (2.10%) Telecoms
8 4 (1.68%) Back Office
9 3 (1.26%) Billing
9 3 (1.26%) Financial Institution
9 3 (1.26%) Pharmaceutical
9 3 (1.26%) Retail Banking
10 2 (0.84%) French Language
10 2 (0.84%) Front Office
10 2 (0.84%) German Language
10 2 (0.84%) Italian Language
10 2 (0.84%) Marketing
11 1 (0.42%) Manufacturing
Job Titles
1 60 (25.21%) Analyst
2 38 (15.97%) Service Manager
3 29 (12.18%) Services Delivery Manager
4 27 (11.34%) Delivery Manager
5 21 (8.82%) Service Analyst
5 21 (8.82%) Support Analyst
6 18 (7.56%) Applications Support
7 17 (7.14%) ITIL Manager
7 17 (7.14%) ITIL Service Analyst
7 17 (7.14%) ITIL Service Manager
8 16 (6.72%) Applications Support Analyst
9 14 (5.88%) Business Systems Analyst
9 14 (5.88%) Consultant
9 14 (5.88%) Systems Analyst
10 13 (5.46%) Architect
10 13 (5.46%) ITIL Service Delivery Manager
11 12 (5.04%) Support Engineer
12 11 (4.62%) Team Leader
13 10 (4.20%) Change Analyst
13 10 (4.20%) Infrastructure Engineer
Libraries, Frameworks & Software Standards
1 14 (5.88%) Middleware
2 6 (2.52%) .NET
2 6 (2.52%) Web Services
3 5 (2.10%) HTML
4 4 (1.68%) HTML5
4 4 (1.68%) IBM Integration Bus
4 4 (1.68%) XHTML
5 3 (1.26%) 802.1X
5 3 (1.26%) XML
6 2 (0.84%) Ajax
6 2 (0.84%) ASP.NET
6 2 (0.84%) CSS
6 2 (0.84%) jQuery
6 2 (0.84%) REST
6 2 (0.84%) WinForms
6 2 (0.84%) XMPP
6 2 (0.84%) ZeroMQ
7 1 (0.42%) Apache CXF
7 1 (0.42%) FIX Protocol
7 1 (0.42%) Ruby on Rails
Miscellaneous
1 46 (19.33%) Analytical Skills
2 26 (10.92%) Management Information System
3 19 (7.98%) Mathematics
4 17 (7.14%) Data Centre
4 17 (7.14%) SWIFT
5 16 (6.72%) Credit Risk
6 13 (5.46%) Fat Client
6 13 (5.46%) Replication
6 13 (5.46%) Thin Client
7 9 (3.78%) RSA SecurID
8 7 (2.94%) Computer Science
9 6 (2.52%) Fintech
9 6 (2.52%) Video Conferencing
10 5 (2.10%) Blackberry
10 5 (2.10%) EFT
10 5 (2.10%) Hedge funds
10 5 (2.10%) Performance Metrics
11 4 (1.68%) DataPower
11 4 (1.68%) Equities
11 4 (1.68%) Mainframe
Operating Systems
1 55 (23.11%) Windows
2 20 (8.40%) Windows Server
3 12 (5.04%) Linux
4 10 (4.20%) Windows 7
5 9 (3.78%) Windows Server 2008
6 5 (2.10%) AIX
6 5 (2.10%) Windows Server 2012
7 3 (1.26%) CentOS
8 2 (0.84%) VMS
8 2 (0.84%) Windows Server 2003
9 1 (0.42%) Oracle Linux
9 1 (0.42%) Red Hat Enterprise Linux
9 1 (0.42%) Windows 10
9 1 (0.42%) Windows 8
9 1 (0.42%) Windows XP
Processes & Methodologies
1 134 (56.30%) ITIL
2 54 (22.69%) Change Management
3 50 (21.01%) Service Management
4 41 (17.23%) Project Management
5 32 (13.45%) ITIL V3
5 32 (13.45%) ITSM
6 30 (12.61%) Agile Software Development
7 28 (11.76%) Incident Management
8 25 (10.50%) Data Analysis
9 23 (9.66%) PRINCE2
10 22 (9.24%) Asset Management
11 21 (8.82%) Information Security
12 20 (8.40%) Time Management
12 20 (8.40%) User Acceptance Testing
13 18 (7.56%) Presales
14 16 (6.72%) Software Engineering
14 16 (6.72%) Wealth Management
15 15 (6.30%) CRM
16 14 (5.88%) Data Management
16 14 (5.88%) Use Case
Programming Languages
1 23 (9.66%) C
2 16 (6.72%) SQL
3 15 (6.30%) T-SQL
4 9 (3.78%) Bash Shell
5 8 (3.36%) Perl
5 8 (3.36%) Python
5 8 (3.36%) VB
6 7 (2.94%) C#
7 6 (2.52%) PowerShell
7 6 (2.52%) Shell Script
7 6 (2.52%) VBScript
8 5 (2.10%) PHP
9 4 (1.68%) JavaScript
10 3 (1.26%) Java
10 3 (1.26%) Korn
10 3 (1.26%) Ruby
10 3 (1.26%) VBA
11 2 (0.84%) COBOL
11 2 (0.84%) MATLAB
11 2 (0.84%) VB6
Qualifications
1 55 (23.11%) Degree
2 24 (10.08%) Microsoft Certification
3 20 (8.40%) MCSE
4 19 (7.98%) ISTQB
5 16 (6.72%) ISTQB Foundation Certification
6 15 (6.30%) MCSA
7 13 (5.46%) Cisco Certification
7 13 (5.46%) ITIL Certification
8 9 (3.78%) CCIE
8 9 (3.78%) Security Cleared
9 4 (1.68%) CCNA
9 4 (1.68%) MCTS
9 4 (1.68%) PMI Certification
9 4 (1.68%) SC Cleared
10 3 (1.26%) CCSA
10 3 (1.26%) CISSP
10 3 (1.26%) MCDST
11 2 (0.84%) MCP
11 2 (0.84%) PMP
12 1 (0.42%) CISA
Quality Assurance & Compliance
1 42 (17.65%) SLA
2 6 (2.52%) COBIT
3 5 (2.10%) QA
4 4 (1.68%) ISO/IEC 27001
5 1 (0.42%) EMIR
5 1 (0.42%) HMG Security Policy Framework
5 1 (0.42%) MiFID
5 1 (0.42%) PCI DSS
5 1 (0.42%) Sarbanes-Oxley
System Software
1 33 (13.87%) Active Directory
2 19 (7.98%) VMware Infrastructure
3 17 (7.14%) XenDesktop
4 14 (5.88%) vSphere
4 14 (5.88%) XenServer
5 7 (2.94%) Terminal Services
6 6 (2.52%) XenApp
7 5 (2.10%) Hyper-V
8 3 (1.26%) VMware ESXi
9 2 (0.84%) Docker
10 1 (0.42%) Microsoft Virtual Server
10 1 (0.42%) NFS
10 1 (0.42%) Terminal Server
10 1 (0.42%) VMware ESX
10 1 (0.42%) VMware Server
Systems Management
1 3 (1.26%) Puppet
1 3 (1.26%) WSUS
2 2 (0.84%) Ansible
2 2 (0.84%) Cisco CUCM
2 2 (0.84%) Cisco UCCX
2 2 (0.84%) Nagios
2 2 (0.84%) Opscode Chef
2 2 (0.84%) XenMobile
3 1 (0.42%) Cisco IPCC
3 1 (0.42%) Cisco UCCE
3 1 (0.42%) OpenNMS
3 1 (0.42%) SCCM
3 1 (0.42%) SCOM
Vendors
1 70 (29.41%) Microsoft
2 36 (15.13%) Cisco
2 36 (15.13%) VMware
3 30 (12.61%) Citrix
4 17 (7.14%) Oracle
5 16 (6.72%) Bloomberg
5 16 (6.72%) Reuters
6 15 (6.30%) CheckPoint
7 13 (5.46%) HP
7 13 (5.46%) Veeam
8 12 (5.04%) Dell
9 10 (4.20%) Juniper
10 9 (3.78%) ArcSight
10 9 (3.78%) ATG
10 9 (3.78%) Blue Coat
10 9 (3.78%) Hyperion
10 9 (3.78%) PeopleSoft
10 9 (3.78%) Qualys
10 9 (3.78%) Retek
10 9 (3.78%) Riverbed
City, London
TEKsystems
Salary: £60000 - £85000 per annum + Bonus + Benefits
Posted: Yesterday
City, London
Harrington Starr
Salary: £60000 - £70000 per annum
Posted: Yesterday
City, London
HAYS INFORMATION TECHNOLOGY
Salary: £27255.00 - £28635.00 per annum + Excellent benefits
Posted: 2 days ago
City, London
Plan-net
Salary: Unspecified Market rate
Posted: 2 days ago
City, London
Hays Finance Technology
Salary: £65000.00 - £75000.00 per annum + bonus
Posted: 2 days ago
City, London
ClearCube Consulting
Salary: From £75,000 to £95,000 per annum plus bonus & shares
Posted: 2 days ago
City, London
Eutopia Solutions Ltd
Salary: £60000.00 - £75000.00 per annum + generous package (inc bonus)
Posted: 3 days ago
City, London
eCom Recruitment
Salary: From £35,000 to £40,000 per annum
Posted: 4 days ago
City, London
Randstad Technologies
Salary: £50000.00 - £55000.00 per annum + excellent benefits
Posted: 4 days ago
City, London
HAYS INFORMATION TECHNOLOGY
Salary: £45000.00 - £55000.00 per annum
Posted: 5 days ago
City, London
Advantage XPO
Salary: Negotiable + Car/Car Allowance
Posted: 5 days ago
City, London
ComputAppoint
Salary: £70000 - £75000 per annum
Posted: 5 days ago
City, London
Clear Edge Consulting
Salary: From £70,000 to £80,000 per annum Bonus
Posted: 6 days ago
City, London
HAYS INFORMATION TECHNOLOGY
Salary: £45000.00 - £55000.00 per annum
Posted: 6 days ago
City of London
Hays Specialist Recruitment Ltd
Salary: £45000.00 - £55000.00 per annum + Pension, Free Travel etc.
Posted: 9 days ago
City, London
Accenture
Salary: from £62,673
Posted: 10 days ago
City of London
Venturi
Salary: £70000 - £80000.00 per annum + bonus and full benefits
Posted: 23 days ago
City Of London
HFG
Salary: £30000 - £35000 per annum
Posted: 23 days ago
City, London
IT Lab
Salary: From £35,000 to £45,000 per annum
Posted: 25 days ago
City Of London
HFG
Salary: £60000 - £70000 per annum
Posted: 25 days ago