The table below looks at the statistics for the Desktop Support role in IT contracts advertised for the City of London region. Included is a guide to the average contractor rates offered in IT contracts that have cited Desktop Support in their job title over the 3 months to 16 September 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
16 Sep 2014
Same period 2013 Same period 2012
Desktop Support
Rank 139 165 140
Rank change year-on-year
+26 -25
Contract jobs requiring a Desktop Support 64 61 93
As % of all contract IT jobs located in the City of London 1.08% 0.85% 1.17%
As % of the Job Titles category 1.17% 0.92% 1.26%
Number of daily rates quoted 29 28 50
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£215 £215 £186
Average daily rate % change year-on-year
- +15.43%
90% offered a daily rate of more than £144 £135 £125
10% offered a daily rate of more than £325 £300 £328
UK excluding London average daily rate £155 £164 £140
% change year-on-year
-5.34% +16.96%
Number of hourly rates quoted 16 12 24
Average hourly rate £16.00 £19.25 £20.00
Average hourly rate % change year-on-year
-16.88% -3.75%
90% offered a hourly rate of more than £14.50 £10.80 £13.65
10% offered a hourly rate of more than £23.25 £22.48 £23.00
UK excluding London average hourly rate £15.77 £14.50 £15.00
% change year-on-year
+8.75% -3.33%
Desktop Support
London

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the City of London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
City of London
Contract IT job ads with a match in the
Job Titles category
5448 6621 7375
As % of all contract IT jobs located in the City of London 92.25% 92.47% 92.58%
Number of daily rates quoted 3984 4809 5300
Average daily rate £450 £450 £450
90% offered a daily rate of more than £275 £275 £275
10% offered a daily rate of more than £600 £600 £600
UK excluding London average daily rate £358 £350 £342
% change year-on-year
+2.14% +2.33%
Number of hourly rates quoted 100 140 179
Average hourly rate £17.50 £19.50 £19.50
Average hourly rate % change year-on-year
-10.25% -
90% offered a hourly rate of more than £12.50 £11.50 £11.00
10% offered a hourly rate of more than £32.82 £34.25 £42.50
UK excluding London average hourly rate £16.50 £16.50 £18.00
% change year-on-year
- -8.33%

Desktop Support
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of IT contractor jobs citing Desktop Support in the job title across the City of London region as a proportion of the total demand within the Job Titles category.

Desktop Support Jobs Demand Trend in the City of London

Desktop Support
Daily Rate Trend in the City of London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Desktop Support across the City of London region.

Desktop Support Daily Rate Trend in the City of London

Desktop Support
Daily Rate Histogram in the City of London

This chart provides a histogram of daily rates quoted in contract IT jobs citing Desktop Support across the City of London region over the 3 months to 16 September 2014.

Desktop Support Daily Rate Histogram in the City of London

Desktop Support
Hourly Rate Trend in the City of London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Desktop Support across the City of London region.

Desktop Support Hourly Rate Trend in the City of London

Desktop Support
Hourly Rate Histogram in the City of London

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Desktop Support across the City of London region over the 3 months to 16 September 2014.

Desktop Support Hourly Rate Histogram in the City of London

Desktop Support
Top 30 Related IT Skills in the City of London

For the 6 months to 16 September 2014, IT contractor jobs across the City of London region that cited Desktop Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Desktop Support in their job title.

1 99 (83.19%) Windows
2 63 (52.94%) Active Directory
3 59 (49.58%) Windows 7
4 45 (37.82%) MS Office
5 41 (34.45%) Microsoft
6 39 (32.77%) Finance
7 35 (29.41%) Windows XP
8 28 (23.53%) Blackberry
9 27 (22.69%) Citrix
10 26 (21.85%) MS Exchange
11 25 (21.01%) MS Excel
12 17 (14.29%) VMware
12 17 (14.29%) Windows Server 2008
12 17 (14.29%) SCCM
13 16 (13.45%) ITIL
14 15 (12.61%) Microsoft Certification
15 14 (11.76%) iPhone
16 12 (10.08%) Banking
17 11 (9.24%) Cisco
18 10 (8.40%) Bloomberg
18 10 (8.40%) SLA
19 9 (7.56%) Windows Server 2003
19 9 (7.56%) Security Cleared
20 8 (6.72%) Exchange Server 2003
20 8 (6.72%) Apple
20 8 (6.72%) HP
20 8 (6.72%) MCP
20 8 (6.72%) Legal
21 7 (5.88%) Law
21 7 (5.88%) MCSA

Desktop Support
Top Related IT Skills in the City of London by Category

For the 6 months to 16 September 2014, IT contractor jobs across the City of London region that cited Desktop Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Desktop Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 26 (21.85%) MS Exchange
2 8 (6.72%) Exchange Server 2003
3 6 (5.04%) Exchange Server 2007
3 6 (5.04%) Exchange Server 2010
4 5 (4.20%) IBM Notes
5 4 (3.36%) SharePoint
5 4 (3.36%) WorkSite
6 1 (0.84%) SharePoint 2010
6 1 (0.84%) Blackberry Enterprise Server
Applications
1 45 (37.82%) MS Office
2 25 (21.01%) MS Excel
3 3 (2.52%) MS PowerPoint
4 1 (0.84%) Adobe Captivate
4 1 (0.84%) AutoCAD
Business Applications
1 1 (0.84%) LatentZero
1 1 (0.84%) assyst
1 1 (0.84%) Dynamics CRM
1 1 (0.84%) Remedy ITSM
1 1 (0.84%) Cerner Millennium
1 1 (0.84%) ReMetrica
Communications & Networking
1 7 (5.88%) VPN
2 6 (5.04%) DNS
2 6 (5.04%) DHCP
3 4 (3.36%) LAN
3 4 (3.36%) Firewall
3 4 (3.36%) Wi-Fi
3 4 (3.36%) TCP/IP
4 3 (2.52%) Internet
4 3 (2.52%) WAN
5 2 (1.68%) SMTP
5 2 (1.68%) Ethernet
5 2 (1.68%) LDAP
5 2 (1.68%) IP Telephony
5 2 (1.68%) BIG-IP
5 2 (1.68%) Structured Cabling
6 1 (0.84%) Wireless
6 1 (0.84%) 3G
6 1 (0.84%) Intranet
6 1 (0.84%) Broadband
6 1 (0.84%) VoIP
Database & Business Intelligence
1 2 (1.68%) SQL Server
Development Applications
1 1 (0.84%) MSI
General
1 39 (32.77%) Finance
2 12 (10.08%) Banking
3 8 (6.72%) Legal
4 7 (5.88%) Law
5 5 (4.20%) Financial Institution
5 5 (4.20%) Investment Banking
6 1 (0.84%) Advertising
6 1 (0.84%) Front Office
6 1 (0.84%) Telecoms
Libraries, Frameworks & Software Standards
1 1 (0.84%) Flash
1 1 (0.84%) WAP
1 1 (0.84%) Software Packaging
Miscellaneous
1 28 (23.53%) Blackberry
2 14 (11.76%) iPhone
3 7 (5.88%) Analytical Skills
4 6 (5.04%) iPad
5 5 (4.20%) Video Conferencing
6 2 (1.68%) Hedge funds
6 2 (1.68%) Kindle
6 2 (1.68%) Handset
6 2 (1.68%) Fixed Income
6 2 (1.68%) PKI
6 2 (1.68%) PDA
6 2 (1.68%) Derivative
6 2 (1.68%) CMDB
7 1 (0.84%) Fat Client
7 1 (0.84%) Smartphone
7 1 (0.84%) NHS
7 1 (0.84%) Thin Client
7 1 (0.84%) Smartcard
Operating Systems
1 99 (83.19%) Windows
2 59 (49.58%) Windows 7
3 35 (29.41%) Windows XP
4 17 (14.29%) Windows Server 2008
5 9 (7.56%) Windows Server 2003
6 7 (5.88%) Android
7 5 (4.20%) Linux
8 4 (3.36%) Apple iOS
9 3 (2.52%) Windows Vista
10 2 (1.68%) Windows Mobile
10 2 (1.68%) Windows 8
10 2 (1.68%) Windows Server 2012
11 1 (0.84%) Red Hat Enterprise Linux
11 1 (0.84%) Mac OS
11 1 (0.84%) UNIX
11 1 (0.84%) Mac OS X
Processes & Methodologies
1 16 (13.45%) ITIL
2 4 (3.36%) Business Continuity
2 4 (3.36%) Document Management
3 3 (2.52%) Asset Management
3 3 (2.52%) CRM
3 3 (2.52%) Configuration Management
3 3 (2.52%) Disaster Recovery
3 3 (2.52%) Change Control
3 3 (2.52%) Incident Management
3 3 (2.52%) Problem Management
3 3 (2.52%) Coaching
4 2 (1.68%) Service Delivery
4 2 (1.68%) Server Monitoring
4 2 (1.68%) Root Cause Analysis
4 2 (1.68%) Validation
4 2 (1.68%) Migration
4 2 (1.68%) Knowledge Management
4 2 (1.68%) Software Testing
4 2 (1.68%) Investment Management
4 2 (1.68%) Network Management
Programming Languages
1 4 (3.36%) SQL
2 3 (2.52%) PowerShell
3 1 (0.84%) VBA
Qualifications
1 15 (12.61%) Microsoft Certification
2 9 (7.56%) Security Cleared
3 8 (6.72%) MCP
4 7 (5.88%) MCSA
4 7 (5.88%) SC Cleared
5 6 (5.04%) Degree
6 4 (3.36%) MCSE
7 3 (2.52%) MCTS
7 3 (2.52%) CCNA
7 3 (2.52%) Cisco Certification
8 2 (1.68%) ITIL Certification
8 2 (1.68%) CCNP
8 2 (1.68%) MCDST
8 2 (1.68%) CTC Cleared
8 2 (1.68%) DV Cleared
9 1 (0.84%) ITIL Foundation Certificate
9 1 (0.84%) MCITP
9 1 (0.84%) HNC
9 1 (0.84%) MOS
Quality Assurance & Compliance
1 10 (8.40%) SLA
2 2 (1.68%) ISO 9001
System Software
1 63 (52.94%) Active Directory
2 6 (5.04%) VMware Infrastructure
3 4 (3.36%) XenApp
4 2 (1.68%) vSphere
4 2 (1.68%) VMware ESX
5 1 (0.84%) Microsoft App-V
5 1 (0.84%) Terminal Server
5 1 (0.84%) XenDesktop
Systems Management
1 17 (14.29%) SCCM
2 2 (1.68%) WSUS
2 2 (1.68%) Systems Management Server (SMS)
3 1 (0.84%) ARCserve
3 1 (0.84%) MIMEsweeper
3 1 (0.84%) DameWare
3 1 (0.84%) NetBackup
3 1 (0.84%) ServiceCenter
3 1 (0.84%) PureDisk
3 1 (0.84%) Cisco CUCM
Vendors
1 41 (34.45%) Microsoft
2 27 (22.69%) Citrix
3 17 (14.29%) VMware
4 11 (9.24%) Cisco
5 10 (8.40%) Bloomberg
6 8 (6.72%) Apple
6 8 (6.72%) HP
7 6 (5.04%) Reuters
8 5 (4.20%) Remedy
8 5 (4.20%) Lotus
9 2 (1.68%) Sophos
9 2 (1.68%) F5
9 2 (1.68%) ServiceNow
10 1 (0.84%) Verint
10 1 (0.84%) Mitel
10 1 (0.84%) Google
10 1 (0.84%) Red Hat
10 1 (0.84%) Dell
10 1 (0.84%) Oracle
10 1 (0.84%) Adobe
City of London
Capita - ITPS
Rate: £200 - £250 per day
Posted: 3 days ago
City, London
TEKsystems
Rate: £425 - £475 per hour
Posted: 6 days ago
City of London
DP Connect
Rate: £150 - £250 per day
Posted: 13 days ago
City of London
Hays IT - Uk Posting account
Rate: £180.00 per annum
Posted: 25 days ago