The first table below looks at the demand for the Desktop Support role in IT contracts advertised for the City of London region. Included is a guide to the average contractor rates offered in IT contracts that have cited Desktop Support in their job title over the 3 months to 10 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the City of London region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
10 Jul 2014
Same period 2013 Same period 2012
Desktop Support
Rank 135 169 142
Rank change year-on-year
+34 -27
Contract jobs requiring a Desktop Support 60 52 85
As % of all contract IT jobs located in the City of London 1.05% 0.73% 1.11%
As % of the Job Titles category 1.14% 0.79% 1.20%
Number of daily rates quoted 32 20 43
Average daily rate
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£213 £220 £175
Average daily rate % change year-on-year
-3.40% +25.71%
90% offered a daily rate of more than £114 £159 £117
10% offered a daily rate of more than £302 £278 £266
UK excluding London average daily rate £170 £160 £140
% change year-on-year
+6.25% +14.28%
Number of hourly rates quoted 11 14 22
Average hourly rate £18.70 £17.00 £18.75
Average hourly rate % change year-on-year
+10.00% -9.33%
90% offered a hourly rate of more than £14.50 £10.50 £13.50
10% offered a hourly rate of more than £23.50 £23.35 £25.25
UK excluding London average hourly rate £15.00 £15.00 £15.00
Job Titles Category
City of London
Contract IT job ads with a match in the
Job Titles category
5269 6564 7085
As % of all contract IT jobs located in the City of London 92.28% 92.75% 92.26%
Number of daily rates quoted 3860 4840 5162
Average daily rate £450 £450 £450
90% offered a daily rate of more than £263 £275 £275
10% offered a daily rate of more than £600 £600 £600
UK excluding London average daily rate £350 £350 £350
Number of hourly rates quoted 80 168 169
Average hourly rate £20.00 £19.60 £20.00
Average hourly rate % change year-on-year
+2.04% -2.00%
90% offered a hourly rate of more than £12.00 £11.50 £11.50
10% offered a hourly rate of more than £36.50 £51.00 £42.20
UK excluding London average hourly rate £16.50 £17.35 £18.00
% change year-on-year
-4.89% -3.61%
Desktop Support
London

Desktop Support
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of IT contractor jobs citing Desktop Support in the job title across the City of London region as a proportion of the total demand within the Job Titles category.

Desktop Support Jobs Demand Trend in the City of London

Desktop Support
Daily Rate Trend in the City of London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Desktop Support across the City of London region.

Desktop Support Daily Rate Trend in the City of London

Desktop Support
Daily Rate Histogram in the City of London

This chart provides a histogram of daily rates quoted in contract IT jobs citing Desktop Support across the City of London region over the 3 months to 10 July 2014.

Desktop Support Daily Rate Histogram in the City of London

Desktop Support
Hourly Rate Trend in the City of London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Desktop Support across the City of London region.

Desktop Support Hourly Rate Trend in the City of London

Desktop Support
Top 30 Related IT Skills in the City of London

For the 6 months to 10 July 2014, IT contractor jobs across the City of London region that cited Desktop Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Desktop Support in their job title.

1 91 (85.85%) Windows
2 62 (58.49%) Active Directory
3 60 (56.60%) Windows 7
4 37 (34.91%) Finance
4 37 (34.91%) MS Office
4 37 (34.91%) Windows XP
5 34 (32.08%) Microsoft
6 27 (25.47%) Citrix
6 27 (25.47%) Blackberry
7 23 (21.70%) ITIL
8 20 (18.87%) MS Excel
9 17 (16.04%) Windows Server 2008
9 17 (16.04%) SCCM
10 16 (15.09%) Banking
10 16 (15.09%) MS Exchange
11 13 (12.26%) iPhone
12 12 (11.32%) IBM Notes
12 12 (11.32%) Microsoft Certification
12 12 (11.32%) Lotus
12 12 (11.32%) VMware
13 11 (10.38%) Windows Server 2003
14 10 (9.43%) Bloomberg
15 9 (8.49%) HP
15 9 (8.49%) SLA
16 8 (7.55%) iPad
17 7 (6.60%) Security Cleared
17 7 (6.60%) Exchange Server 2003
17 7 (6.60%) Cisco
17 7 (6.60%) Law
17 7 (6.60%) ITSM

Desktop Support
Top Related IT Skills in the City of London by Category

For the 6 months to 10 July 2014, IT contractor jobs across the City of London region that cited Desktop Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Desktop Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 16 (15.09%) MS Exchange
2 12 (11.32%) IBM Notes
3 7 (6.60%) Exchange Server 2003
4 5 (4.72%) Blackberry Enterprise Server
5 4 (3.77%) Exchange Server 2007
5 4 (3.77%) Exchange Server 2010
6 3 (2.83%) SharePoint
6 3 (2.83%) WorkSite
7 2 (1.89%) Exchange Server 5.5
8 1 (0.94%) MQSeries
8 1 (0.94%) SharePoint 2010
8 1 (0.94%) Lync
Applications
1 37 (34.91%) MS Office
2 20 (18.87%) MS Excel
3 4 (3.77%) MS PowerPoint
4 1 (0.94%) AutoCAD
Business Applications
1 1 (0.94%) Minerva
1 1 (0.94%) Cerner Millennium
1 1 (0.94%) Eikon
Cloud Services
1 1 (0.94%) Office 365
Communications & Networking
1 6 (5.66%) TCP/IP
2 5 (4.72%) DNS
3 4 (3.77%) VPN
3 4 (3.77%) LAN
4 3 (2.83%) DHCP
5 2 (1.89%) Wi-Fi
5 2 (1.89%) Network Security
6 1 (0.94%) Wireless
6 1 (0.94%) IP Telephony
6 1 (0.94%) 3G
6 1 (0.94%) Ethernet
6 1 (0.94%) LDAP
6 1 (0.94%) Broadband
6 1 (0.94%) SMS
6 1 (0.94%) VoIP
6 1 (0.94%) WAN
Database & Business Intelligence
1 1 (0.94%) SQL Server
1 1 (0.94%) Oracle Database
Development Applications
1 1 (0.94%) MSI
General
1 37 (34.91%) Finance
2 16 (15.09%) Banking
3 7 (6.60%) Law
4 5 (4.72%) Legal
5 4 (3.77%) Financial Institution
5 4 (3.77%) Investment Banking
6 2 (1.89%) Front Office
7 1 (0.94%) Back Office
7 1 (0.94%) Mandarin Language
Libraries, Frameworks & Software Standards
1 1 (0.94%) Flash
1 1 (0.94%) Middleware
1 1 (0.94%) Software Packaging
Miscellaneous
1 27 (25.47%) Blackberry
2 13 (12.26%) iPhone
3 8 (7.55%) iPad
4 4 (3.77%) Video Conferencing
5 3 (2.83%) Derivative
5 3 (2.83%) CMDB
6 2 (1.89%) Fixed Income
6 2 (1.89%) Hedge funds
6 2 (1.89%) Kindle
7 1 (0.94%) Equities
7 1 (0.94%) Fat Client
7 1 (0.94%) Handset
7 1 (0.94%) NHS
7 1 (0.94%) Thin Client
7 1 (0.94%) Smartcard
Operating Systems
1 91 (85.85%) Windows
2 60 (56.60%) Windows 7
3 37 (34.91%) Windows XP
4 17 (16.04%) Windows Server 2008
5 11 (10.38%) Windows Server 2003
6 5 (4.72%) Mac OS X
6 5 (4.72%) Linux
7 4 (3.77%) Windows Vista
7 4 (3.77%) Android
8 3 (2.83%) Windows 8
9 2 (1.89%) Apple iOS
9 2 (1.89%) UNIX
10 1 (0.94%) Solaris
10 1 (0.94%) Windows Mobile
10 1 (0.94%) Windows Server 2012
10 1 (0.94%) Red Hat Enterprise Linux
10 1 (0.94%) Mac OS
Processes & Methodologies
1 23 (21.70%) ITIL
2 7 (6.60%) ITSM
3 5 (4.72%) Service Management
3 5 (4.72%) Business Continuity
3 5 (4.72%) Asset Management
4 4 (3.77%) Problem Management
5 3 (2.83%) Document Management
5 3 (2.83%) Service Delivery
5 3 (2.83%) Disaster Recovery
5 3 (2.83%) Configuration Management
5 3 (2.83%) Change Control
5 3 (2.83%) Migration
5 3 (2.83%) Incident Management
5 3 (2.83%) Software Deployment
5 3 (2.83%) Server Monitoring
6 2 (1.89%) Root Cause Analysis
6 2 (1.89%) Validation
7 1 (0.94%) Project Management
7 1 (0.94%) CRM
7 1 (0.94%) Software Testing
Programming Languages
1 6 (5.66%) SQL
Qualifications
1 12 (11.32%) Microsoft Certification
2 7 (6.60%) Security Cleared
3 6 (5.66%) MCP
4 5 (4.72%) Degree
4 5 (4.72%) SC Cleared
5 4 (3.77%) MCTS
5 4 (3.77%) MCSA
6 3 (2.83%) ITIL Certification
7 2 (1.89%) MCSE
7 2 (1.89%) DV Cleared
8 1 (0.94%) HNC
8 1 (0.94%) MOS
8 1 (0.94%) MCDST
Quality Assurance & Compliance
1 9 (8.49%) SLA
2 2 (1.89%) ISO 9001
3 1 (0.94%) QA
System Software
1 62 (58.49%) Active Directory
2 5 (4.72%) VMware Infrastructure
3 4 (3.77%) XenApp
4 1 (0.94%) vSphere
4 1 (0.94%) Terminal Server
4 1 (0.94%) Microsoft App-V
Systems Management
1 17 (16.04%) SCCM
2 2 (1.89%) Systems Management Server (SMS)
3 1 (0.94%) ARCserve
3 1 (0.94%) MIMEsweeper
3 1 (0.94%) DameWare
3 1 (0.94%) NetBackup
3 1 (0.94%) PureDisk
3 1 (0.94%) Tivoli
Vendors
1 34 (32.08%) Microsoft
2 27 (25.47%) Citrix
3 12 (11.32%) Lotus
3 12 (11.32%) VMware
4 10 (9.43%) Bloomberg
5 9 (8.49%) HP
6 7 (6.60%) Cisco
7 6 (5.66%) Reuters
8 5 (4.72%) Apple
9 3 (2.83%) Oracle
9 3 (2.83%) Dell
9 3 (2.83%) Remedy
10 2 (1.89%) Altiris
10 2 (1.89%) Google
11 1 (0.94%) Atlassian
11 1 (0.94%) thinkFolio
11 1 (0.94%) Verint
11 1 (0.94%) Mitel
11 1 (0.94%) Charles River
11 1 (0.94%) Thunderhead
City, London
Aston Carter
Rate: £250 - £300 per annum
Posted: Yesterday
City of London
Argyll Scott
Rate: £14 - £15 per hour
Posted: Yesterday
City, London
Premier Group Recruitment
Rate: £180 - £200 per day
Posted: 2 days ago
City, London
Experis Ltd
Rate: £150 - £170 per day
Posted: 6 days ago