The table below looks at the statistics for the Desktop Support role in IT contracts advertised for the City of London region. Included is a guide to the average contractor rates offered in IT contracts that have cited Desktop Support in their job title over the 3 months to 19 December 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
19 Dec 2014
Same period 2013 Same period 2012
Desktop Support
Rank 132 145 134
Rank change year-on-year
+13 -11
Contract jobs requiring a Desktop Support 68 64 68
As % of all contract IT jobs located in the City of London 1.21% 0.94% 1.11%
As % of the Job Titles category 1.30% 1.01% 1.19%
Number of daily rates quoted 30 38 26
Average daily rate
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£170 £228 £200
Average daily rate % change year-on-year
-25.35% +13.87%
90% offered a daily rate of more than £140 £124 £118
10% offered a daily rate of more than £250 £263 £300
UK excluding London average daily rate £148 £145 £135
% change year-on-year
+1.72% +7.40%
Number of hourly rates quoted 24 13 21
Average hourly rate £17.68 £21.00 £18.50
Average hourly rate % change year-on-year
-15.79% +13.51%
90% offered a hourly rate of more than £14.50 £17.00 £14.00
10% offered a hourly rate of more than £22.00 £24.00 £21.00
UK excluding London average hourly rate £15.00 £14.50 £15.00
% change year-on-year
+3.44% -3.33%
Desktop Support
London

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the City of London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
City of London
Contract IT job ads with a match in the
Job Titles category
5236 6344 5698
As % of all contract IT jobs located in the City of London 92.80% 93.32% 92.95%
Number of daily rates quoted 4045 4617 4242
Average daily rate £445 £450 £450
Average daily rate % change year-on-year
-1.11% -
90% offered a daily rate of more than £270 £275 £275
10% offered a daily rate of more than £613 £625 £600
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 93 114 148
Average hourly rate £17.25 £20.00 £19.50
Average hourly rate % change year-on-year
-13.75% +2.56%
90% offered a hourly rate of more than £11.59 £12.75 £12.50
10% offered a hourly rate of more than £22.78 £35.10 £49.00
UK excluding London average hourly rate £16.00 £17.00 £18.00
% change year-on-year
-5.88% -5.55%

Desktop Support
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of IT contractor jobs citing Desktop Support in the job title across the City of London region as a proportion of the total demand within the Job Titles category.

Desktop Support Jobs Demand Trend in the City of London

Desktop Support
Daily Rate Trend in the City of London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Desktop Support across the City of London region.

Desktop Support Daily Rate Trend in the City of London

Desktop Support
Daily Rate Histogram in the City of London

This chart provides a histogram of daily rates quoted in contract IT jobs citing Desktop Support across the City of London region over the 3 months to 19 December 2014.

Desktop Support Daily Rate Histogram in the City of London

Desktop Support
Hourly Rate Trend in the City of London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Desktop Support across the City of London region.

Desktop Support Hourly Rate Trend in the City of London

Desktop Support
Top 30 Related IT Skills in the City of London

For the 6 months to 19 December 2014, IT contractor jobs across the City of London region that cited Desktop Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Desktop Support in their job title.

1 108 (81.82%) Windows
2 67 (50.76%) Active Directory
3 65 (49.24%) Windows 7
4 53 (40.15%) MS Office
5 52 (39.39%) Microsoft
6 39 (29.55%) Finance
6 39 (29.55%) Windows XP
7 35 (26.52%) Blackberry
8 32 (24.24%) Citrix
9 31 (23.48%) MS Excel
10 25 (18.94%) MS Exchange
11 23 (17.42%) VMware
12 21 (15.91%) SCCM
13 19 (14.39%) Banking
14 18 (13.64%) ITIL
14 18 (13.64%) Windows Server 2008
15 15 (11.36%) Reuters
16 14 (10.61%) Microsoft Certification
17 13 (9.85%) SLA
17 13 (9.85%) Cisco
18 11 (8.33%) Blackberry Enterprise Server
18 11 (8.33%) MCSA
18 11 (8.33%) VPN
18 11 (8.33%) VMware Infrastructure
18 11 (8.33%) iPhone
19 10 (7.58%) XenApp
19 10 (7.58%) Analytical Skills
19 10 (7.58%) Bloomberg
19 10 (7.58%) Windows Server 2003
20 8 (6.06%) Apple

Desktop Support
Top Related IT Skills in the City of London by Category

For the 6 months to 19 December 2014, IT contractor jobs across the City of London region that cited Desktop Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Desktop Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 25 (18.94%) MS Exchange
2 11 (8.33%) Blackberry Enterprise Server
3 7 (5.30%) Exchange Server 2003
3 7 (5.30%) IBM Notes
4 5 (3.79%) Exchange Server 2010
5 4 (3.03%) Exchange Server 2007
6 2 (1.52%) SharePoint
6 2 (1.52%) WorkSite
6 2 (1.52%) Lync
Applications
1 53 (40.15%) MS Office
2 31 (23.48%) MS Excel
3 2 (1.52%) MS PowerPoint
4 1 (0.76%) Spreadsheet
4 1 (0.76%) Adobe Captivate
Business Applications
1 2 (1.52%) assyst
2 1 (0.76%) ReMetrica
2 1 (0.76%) Remedy ITSM
2 1 (0.76%) Dynamics CRM
2 1 (0.76%) LatentZero
Communications & Networking
1 11 (8.33%) VPN
2 7 (5.30%) DNS
2 7 (5.30%) DHCP
2 7 (5.30%) LAN
3 6 (4.55%) WAN
4 5 (3.79%) Firewall
5 4 (3.03%) Wi-Fi
6 3 (2.27%) Internet
6 3 (2.27%) TCP/IP
7 2 (1.52%) SMTP
7 2 (1.52%) VoIP
7 2 (1.52%) LDAP
7 2 (1.52%) Wireless
7 2 (1.52%) BIG-IP
7 2 (1.52%) Structured Cabling
8 1 (0.76%) IP Telephony
8 1 (0.76%) Intranet
8 1 (0.76%) Ethernet
Database & Business Intelligence
1 2 (1.52%) SQL Server
Development Applications
1 1 (0.76%) MSI
General
1 39 (29.55%) Finance
2 19 (14.39%) Banking
3 8 (6.06%) Investment Banking
3 8 (6.06%) Law
3 8 (6.06%) Legal
4 4 (3.03%) Financial Institution
5 3 (2.27%) Telecoms
6 2 (1.52%) Back Office
7 1 (0.76%) French Language
7 1 (0.76%) Spanish Language
7 1 (0.76%) Front Office
7 1 (0.76%) Advertising
Libraries, Frameworks & Software Standards
1 2 (1.52%) COM
2 1 (0.76%) Software Packaging
2 1 (0.76%) LAMP
2 1 (0.76%) WAP
Miscellaneous
1 35 (26.52%) Blackberry
2 11 (8.33%) iPhone
3 10 (7.58%) Analytical Skills
4 4 (3.03%) Handset
4 4 (3.03%) iPad
5 3 (2.27%) Video Conferencing
5 3 (2.27%) PKI
6 2 (1.52%) Smartphone
6 2 (1.52%) PDA
6 2 (1.52%) CMDB
7 1 (0.76%) Hedge funds
7 1 (0.76%) Management Information System
7 1 (0.76%) NHS
Operating Systems
1 108 (81.82%) Windows
2 65 (49.24%) Windows 7
3 39 (29.55%) Windows XP
4 18 (13.64%) Windows Server 2008
5 10 (7.58%) Windows Server 2003
6 6 (4.55%) Android
6 6 (4.55%) Windows 8
7 4 (3.03%) Apple iOS
8 3 (2.27%) Mac OS X
9 2 (1.52%) Linux
9 2 (1.52%) Windows Server 2012
9 2 (1.52%) Windows Mobile
10 1 (0.76%) Windows Phone
10 1 (0.76%) UNIX
Processes & Methodologies
1 18 (13.64%) ITIL
2 5 (3.79%) Migration
2 5 (3.79%) CRM
3 4 (3.03%) Disaster Recovery
3 4 (3.03%) Document Management
3 4 (3.03%) Problem Management
4 3 (2.27%) Asset Management
4 3 (2.27%) Knowledge Management
4 3 (2.27%) Coaching
4 3 (2.27%) Configuration Management
5 2 (1.52%) Service Management
5 2 (1.52%) Service Delivery
5 2 (1.52%) Business Continuity
5 2 (1.52%) Incident Management
5 2 (1.52%) Investment Management
5 2 (1.52%) Network Management
5 2 (1.52%) Change Control
5 2 (1.52%) Root Cause Analysis
6 1 (0.76%) Continuous Improvement
6 1 (0.76%) Time Management
Programming Languages
1 5 (3.79%) PowerShell
2 2 (1.52%) C
2 2 (1.52%) SQL
2 2 (1.52%) VBA
Qualifications
1 14 (10.61%) Microsoft Certification
2 11 (8.33%) MCSA
3 8 (6.06%) Security Cleared
4 7 (5.30%) SC Cleared
4 7 (5.30%) MCSE
4 7 (5.30%) MCP
5 4 (3.03%) CTC Cleared
6 3 (2.27%) Degree
6 3 (2.27%) Cisco Certification
6 3 (2.27%) ITIL Certification
6 3 (2.27%) CCNA
7 2 (1.52%) CCNP
7 2 (1.52%) MCDST
7 2 (1.52%) MCTS
8 1 (0.76%) DV Cleared
8 1 (0.76%) MCITP
8 1 (0.76%) ITIL Foundation Certificate
8 1 (0.76%) HNC
Quality Assurance & Compliance
1 13 (9.85%) SLA
System Software
1 67 (50.76%) Active Directory
2 11 (8.33%) VMware Infrastructure
3 10 (7.58%) XenApp
4 5 (3.79%) Hyper-V
4 5 (3.79%) Xen
5 2 (1.52%) VMware ESX
5 2 (1.52%) vSphere
6 1 (0.76%) XenDesktop
6 1 (0.76%) Microsoft App-V
6 1 (0.76%) Terminal Server
Systems Management
1 21 (15.91%) SCCM
2 4 (3.03%) DameWare
3 3 (2.27%) SCOM
3 3 (2.27%) WSUS
4 1 (0.76%) Cisco CUCM
4 1 (0.76%) PureDisk
4 1 (0.76%) ServiceCenter
4 1 (0.76%) NetBackup
4 1 (0.76%) Norton AntiVirus
4 1 (0.76%) Systems Management Server (SMS)
4 1 (0.76%) ARCserve
Vendors
1 52 (39.39%) Microsoft
2 32 (24.24%) Citrix
3 23 (17.42%) VMware
4 15 (11.36%) Reuters
5 13 (9.85%) Cisco
6 10 (7.58%) Bloomberg
7 8 (6.06%) Apple
8 7 (5.30%) Lotus
9 6 (4.55%) Wyse
10 5 (3.79%) FactSet
11 4 (3.03%) Remedy
11 4 (3.03%) HP
12 3 (2.27%) AppSense
12 3 (2.27%) Sophos
13 2 (1.52%) McAfee
13 2 (1.52%) Dell
13 2 (1.52%) Mitel
13 2 (1.52%) ServiceNow
13 2 (1.52%) F5
14 1 (0.76%) Google
City, London
TEKsystems
Rate: £160 - £180 per day
Posted: 13 hours ago
City, London
Premier IT
Rate: £150 - £200 per day
Posted: 3 days ago