The table below looks at the statistics for the Desktop Support role in IT contracts advertised for the City of London region. Included is a guide to the average contractor rates offered in IT contracts that have cited Desktop Support in their job title over the 3 months to 17 April 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
17 Apr 2015
Same period 2014 Same period 2013
Desktop Support
Rank 142 169 142
Rank change year-on-year
+27 -27
Contract jobs requiring a Desktop Support 48 42 64
As % of all contract IT jobs located in the City of London 0.88% 0.65% 1.01%
As % of the Job Titles category 0.95% 0.70% 1.09%
Number of daily rates quoted 33 18 32
Average daily rate
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£150 £170 £167
Average daily rate % change year-on-year
-11.76% +2.10%
90% offered a daily rate of more than £125 £139 £146
10% offered a daily rate of more than £272 £350 £275
UK excluding London average daily rate £160 £159 £135
% change year-on-year
+0.33% +18.12%
Number of hourly rates quoted 7 15 20
Average hourly rate £17.87 £17.50 £18.50
Average hourly rate % change year-on-year
+2.08% -5.40%
90% offered a hourly rate of more than £15.72 £15.00 £14.00
10% offered a hourly rate of more than £18.70 £23.50 £22.75
UK excluding London average hourly rate £13.94 £15.50 £14.00
% change year-on-year
-10.09% +10.71%
Desktop Support
London

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the City of London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
City of London
Contract IT job ads with a match in the
Job Titles category
5068 5991 5862
As % of all contract IT jobs located in the City of London 93.20% 92.48% 92.90%
Number of daily rates quoted 3821 4322 4320
Average daily rate £450 £438 £450
Average daily rate % change year-on-year
+2.85% -2.77%
90% offered a daily rate of more than £275 £273 £278
10% offered a daily rate of more than £600 £625 £600
UK excluding London average daily rate £375 £350 £346
% change year-on-year
+7.14% +1.30%
Number of hourly rates quoted 76 84 121
Average hourly rate £17.87 £17.50 £19.00
Average hourly rate % change year-on-year
+2.08% -7.89%
90% offered a hourly rate of more than £12.50 £12.50 £11.65
10% offered a hourly rate of more than £29.00 £33.75 £135.00
UK excluding London average hourly rate £16.50 £17.00 £17.50
% change year-on-year
-2.94% -2.85%

Desktop Support
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of IT contractor jobs citing Desktop Support in the job title across the City of London region as a proportion of the total demand within the Job Titles category.

Desktop Support Jobs Demand Trend in the City of London

Desktop Support
Daily Rate Trend in the City of London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Desktop Support across the City of London region.

Desktop Support Daily Rate Trend in the City of London

Desktop Support
Daily Rate Histogram in the City of London

This chart provides a histogram of daily rates quoted in contract IT jobs citing Desktop Support across the City of London region over the 3 months to 17 April 2015.

Desktop Support Daily Rate Histogram in the City of London

Desktop Support
Hourly Rate Trend in the City of London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Desktop Support across the City of London region.

Desktop Support Hourly Rate Trend in the City of London

Desktop Support
Top 30 Related IT Skills in the City of London

For the 6 months to 17 April 2015, IT contractor jobs across the City of London region that cited Desktop Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Desktop Support in their job title.

1 94 (85.45%) Windows
2 68 (61.82%) Windows 7
3 44 (40.00%) Active Directory
4 43 (39.09%) Windows XP
5 39 (35.45%) Blackberry
6 38 (34.55%) Microsoft
7 37 (33.64%) MS Office
8 35 (31.82%) Finance
9 22 (20.00%) Windows Server 2008
10 21 (19.09%) Citrix
11 19 (17.27%) Apple
11 19 (17.27%) iPhone
12 18 (16.36%) MS Excel
12 18 (16.36%) Banking
13 15 (13.64%) ITIL
13 15 (13.64%) Mac OS X
13 15 (13.64%) iPad
14 13 (11.82%) MS Exchange
15 12 (10.91%) VPN
15 12 (10.91%) Reuters
15 12 (10.91%) SCCM
16 11 (10.00%) Bloomberg
16 11 (10.00%) Windows Server 2003
17 10 (9.09%) Blackberry Enterprise Server
17 10 (9.09%) VMware
17 10 (9.09%) Analytical Skills
18 9 (8.18%) Windows 8
18 9 (8.18%) Security Cleared
18 9 (8.18%) Law
18 9 (8.18%) Lotus

Desktop Support
Top Related IT Skills in the City of London by Category

For the 6 months to 17 April 2015, IT contractor jobs across the City of London region that cited Desktop Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Desktop Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 13 (11.82%) MS Exchange
2 10 (9.09%) Blackberry Enterprise Server
3 9 (8.18%) IBM Notes
4 7 (6.36%) Lync
4 7 (6.36%) Exchange Server 2010
5 3 (2.73%) Exchange Server 2007
6 1 (0.91%) CMS
6 1 (0.91%) WorkSite
6 1 (0.91%) SharePoint
6 1 (0.91%) TeamSite
Applications
1 37 (33.64%) MS Office
2 18 (16.36%) MS Excel
3 2 (1.82%) MS Visio
3 2 (1.82%) Adobe Creative Suite
4 1 (0.91%) MS PowerPoint
4 1 (0.91%) Spreadsheet
Business Applications
1 2 (1.82%) Eikon
2 1 (0.91%) SAP Oil and Gas
Cloud Services
1 1 (0.91%) Office 365
Communications & Networking
1 12 (10.91%) VPN
2 8 (7.27%) DNS
3 7 (6.36%) LAN
3 7 (6.36%) DHCP
4 6 (5.45%) WAN
5 5 (4.55%) TCP/IP
6 3 (2.73%) Firewall
7 2 (1.82%) Wireless
7 2 (1.82%) Network Security
7 2 (1.82%) SMTP
7 2 (1.82%) LDAP
8 1 (0.91%) VoIP
Database & Business Intelligence
1 2 (1.82%) MySQL
1 2 (1.82%) FileMaker
2 1 (0.91%) IDOL
2 1 (0.91%) SQL Server
General
1 35 (31.82%) Finance
2 18 (16.36%) Banking
3 9 (8.18%) Law
4 8 (7.27%) Legal
4 8 (7.27%) Telecoms
5 5 (4.55%) Spanish Language
6 3 (2.73%) Retail
6 3 (2.73%) Investment Banking
6 3 (2.73%) Financial Institution
7 2 (1.82%) Back Office
7 2 (1.82%) Retail Banking
7 2 (1.82%) French Language
8 1 (0.91%) Marketing
8 1 (0.91%) Electronics
8 1 (0.91%) Front Office
8 1 (0.91%) Manufacturing
Libraries, Frameworks & Software Standards
1 3 (2.73%) COM
2 2 (1.82%) Application Packaging
3 1 (0.91%) FIX Protocol
3 1 (0.91%) Flash
Miscellaneous
1 39 (35.45%) Blackberry
2 19 (17.27%) iPhone
3 15 (13.64%) iPad
4 10 (9.09%) Analytical Skills
5 3 (2.73%) NHS
6 2 (1.82%) Management Information System
7 1 (0.91%) Handset
7 1 (0.91%) Smartphone
7 1 (0.91%) CMDB
7 1 (0.91%) Video Conferencing
7 1 (0.91%) Data Integration
7 1 (0.91%) DTV
Operating Systems
1 94 (85.45%) Windows
2 68 (61.82%) Windows 7
3 43 (39.09%) Windows XP
4 22 (20.00%) Windows Server 2008
5 15 (13.64%) Mac OS X
6 11 (10.00%) Windows Server 2003
7 9 (8.18%) Windows 8
8 7 (6.36%) Android
9 6 (5.45%) Windows Vista
9 6 (5.45%) Mac OS X Server
10 5 (4.55%) Apple iOS
11 3 (2.73%) Windows Server 2012
12 2 (1.82%) Windows Phone
12 2 (1.82%) Mac OS
13 1 (0.91%) UNIX
Processes & Methodologies
1 15 (13.64%) ITIL
2 6 (5.45%) Service Delivery
2 6 (5.45%) Document Management
3 4 (3.64%) Coaching
4 3 (2.73%) Migration
5 2 (1.82%) Software Deployment
5 2 (1.82%) Software Distribution
5 2 (1.82%) Knowledge Management
5 2 (1.82%) Incident Management
5 2 (1.82%) Security Management
5 2 (1.82%) CRM
5 2 (1.82%) Configuration Management
5 2 (1.82%) Project Management
5 2 (1.82%) Service Management
6 1 (0.91%) Business Intelligence
6 1 (0.91%) Workflow
6 1 (0.91%) Change Management
6 1 (0.91%) ITSM
6 1 (0.91%) Wealth Management
6 1 (0.91%) Problem Management
Programming Languages
1 5 (4.55%) SQL
2 1 (0.91%) PowerShell
Qualifications
1 9 (8.18%) Security Cleared
2 7 (6.36%) SC Cleared
3 6 (5.45%) Microsoft Certification
4 5 (4.55%) MCSA
5 4 (3.64%) ITIL Certification
5 4 (3.64%) MCSE
6 3 (2.73%) MCP
7 2 (1.82%) ACTC
8 1 (0.91%) MCTS
8 1 (0.91%) BC Cleared
8 1 (0.91%) MOS
Quality Assurance & Compliance
1 7 (6.36%) SLA
System Software
1 44 (40.00%) Active Directory
2 8 (7.27%) VMware Infrastructure
3 5 (4.55%) XenApp
4 3 (2.73%) Xen
4 3 (2.73%) Hyper-V
5 2 (1.82%) NDS
5 2 (1.82%) Microsoft App-V
6 1 (0.91%) VMware ESX
Systems Management
1 12 (10.91%) SCCM
2 4 (3.64%) WSUS
3 2 (1.82%) SCOM
3 2 (1.82%) Casper Suite
3 2 (1.82%) DameWare
4 1 (0.91%) Norton AntiVirus
Vendors
1 38 (34.55%) Microsoft
2 21 (19.09%) Citrix
3 19 (17.27%) Apple
4 12 (10.91%) Reuters
5 11 (10.00%) Bloomberg
6 10 (9.09%) VMware
7 9 (8.18%) Lotus
8 8 (7.27%) Cisco
9 6 (5.45%) McAfee
10 4 (3.64%) Wyse
11 3 (2.73%) HP
11 3 (2.73%) Dell
11 3 (2.73%) FactSet
12 2 (1.82%) Polycom
12 2 (1.82%) AppSense
12 2 (1.82%) Avaya
12 2 (1.82%) Adobe
12 2 (1.82%) Sophos
13 1 (0.91%) Symantec
13 1 (0.91%) Remedy
City, London
Oscar Associates (UK) Ltd
Rate: £140 - £160 per day
Posted: 3 days ago