The first table below looks at the demand for the Desktop Support role in IT contracts advertised for the City of London region. Included is a guide to the average contractor rates offered in IT contracts that have cited Desktop Support in their job title over the 3 months to 31 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the City of London region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
31 Jul 2014
Same period 2013 Same period 2012
Desktop Support
Rank 130 165 141
Rank change year-on-year
+35 -24
Contract jobs requiring a Desktop Support 66 54 85
As % of all contract IT jobs located in the City of London 1.14% 0.76% 1.09%
As % of the Job Titles category 1.24% 0.82% 1.18%
Number of daily rates quoted 35 15 43
Average daily rate
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£215 £200 £175
Average daily rate % change year-on-year
+7.50% +14.28%
90% offered a daily rate of more than £126 £160 £123
10% offered a daily rate of more than £302 £290 £294
UK excluding London average daily rate £163 £150 £130
% change year-on-year
+8.33% +15.38%
Number of hourly rates quoted 11 17 22
Average hourly rate £16.00 £17.50 £19.50
Average hourly rate % change year-on-year
-8.57% -10.25%
90% offered a hourly rate of more than £14.50 £10.50 £13.78
10% offered a hourly rate of more than £22.38 £23.20 £22.90
UK excluding London average hourly rate £15.00 £15.50 £14.58
% change year-on-year
-3.22% +6.34%
Job Titles Category
City of London
Contract IT job ads with a match in the
Job Titles category
5306 6559 7187
As % of all contract IT jobs located in the City of London 92.01% 92.62% 92.31%
Number of daily rates quoted 3866 4817 5233
Average daily rate £450 £450 £450
90% offered a daily rate of more than £259 £275 £275
10% offered a daily rate of more than £600 £600 £600
UK excluding London average daily rate £350 £350 £350
Number of hourly rates quoted 89 171 169
Average hourly rate £16.50 £19.50 £20.00
Average hourly rate % change year-on-year
-15.38% -2.50%
90% offered a hourly rate of more than £12.00 £12.64 £11.50
10% offered a hourly rate of more than £32.11 £44.00 £44.00
UK excluding London average hourly rate £16.50 £17.00 £18.50
% change year-on-year
-2.94% -8.10%
Desktop Support
London

Desktop Support
Jobs Demand Trend in the City of London

This chart provides a 3-month moving total of IT contractor jobs citing Desktop Support in the job title across the City of London region as a proportion of the total demand within the Job Titles category.

Desktop Support Jobs Demand Trend in the City of London

Desktop Support
Daily Rate Trend in the City of London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Desktop Support across the City of London region.

Desktop Support Daily Rate Trend in the City of London

Desktop Support
Daily Rate Histogram in the City of London

This chart provides a histogram of daily rates quoted in contract IT jobs citing Desktop Support across the City of London region over the 3 months to 31 July 2014.

Desktop Support Daily Rate Histogram in the City of London

Desktop Support
Hourly Rate Trend in the City of London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Desktop Support across the City of London region.

Desktop Support Hourly Rate Trend in the City of London

Desktop Support
Top 30 Related IT Skills in the City of London

For the 6 months to 31 July 2014, IT contractor jobs across the City of London region that cited Desktop Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Desktop Support in their job title.

1 94 (85.45%) Windows
2 64 (58.18%) Active Directory
3 57 (51.82%) Windows 7
4 40 (36.36%) MS Office
5 38 (34.55%) Windows XP
6 36 (32.73%) Finance
7 33 (30.00%) Microsoft
8 29 (26.36%) Blackberry
9 26 (23.64%) Citrix
10 23 (20.91%) MS Excel
11 20 (18.18%) ITIL
11 20 (18.18%) MS Exchange
12 19 (17.27%) Windows Server 2008
13 16 (14.55%) SCCM
14 14 (12.73%) iPhone
14 14 (12.73%) VMware
15 12 (10.91%) Banking
15 12 (10.91%) IBM Notes
15 12 (10.91%) Lotus
16 11 (10.00%) Windows Server 2003
16 11 (10.00%) Bloomberg
16 11 (10.00%) Microsoft Certification
17 9 (8.18%) HP
18 8 (7.27%) SLA
18 8 (7.27%) Exchange Server 2003
19 7 (6.36%) Law
19 7 (6.36%) Legal
19 7 (6.36%) Cisco
19 7 (6.36%) Reuters
20 6 (5.45%) VPN

Desktop Support
Top Related IT Skills in the City of London by Category

For the 6 months to 31 July 2014, IT contractor jobs across the City of London region that cited Desktop Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Desktop Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 20 (18.18%) MS Exchange
2 12 (10.91%) IBM Notes
3 8 (7.27%) Exchange Server 2003
4 4 (3.64%) WorkSite
4 4 (3.64%) Exchange Server 2007
4 4 (3.64%) Exchange Server 2010
5 3 (2.73%) SharePoint
5 3 (2.73%) Blackberry Enterprise Server
6 1 (0.91%) Exchange Server 5.5
6 1 (0.91%) SharePoint 2010
6 1 (0.91%) Lync
Applications
1 40 (36.36%) MS Office
2 23 (20.91%) MS Excel
3 5 (4.55%) MS PowerPoint
4 1 (0.91%) Adobe Captivate
4 1 (0.91%) AutoCAD
Business Applications
1 1 (0.91%) LatentZero
1 1 (0.91%) Cerner Millennium
1 1 (0.91%) Eikon
Cloud Services
1 1 (0.91%) Office 365
Communications & Networking
1 6 (5.45%) VPN
2 5 (4.55%) DNS
2 5 (4.55%) LAN
2 5 (4.55%) DHCP
2 5 (4.55%) TCP/IP
3 3 (2.73%) Wi-Fi
4 2 (1.82%) Internet
4 2 (1.82%) WAN
4 2 (1.82%) Ethernet
5 1 (0.91%) SMS
5 1 (0.91%) VoIP
5 1 (0.91%) LDAP
5 1 (0.91%) Broadband
5 1 (0.91%) 3G
5 1 (0.91%) Wireless
5 1 (0.91%) IP Telephony
5 1 (0.91%) Structured Cabling
Database & Business Intelligence
1 2 (1.82%) SQL Server
Development Applications
1 1 (0.91%) MSI
General
1 36 (32.73%) Finance
2 12 (10.91%) Banking
3 7 (6.36%) Law
3 7 (6.36%) Legal
4 5 (4.55%) Financial Institution
5 4 (3.64%) Investment Banking
6 2 (1.82%) Front Office
7 1 (0.91%) Telecoms
7 1 (0.91%) Mandarin Language
Libraries, Frameworks & Software Standards
1 1 (0.91%) Flash
1 1 (0.91%) WAP
1 1 (0.91%) Software Packaging
Miscellaneous
1 29 (26.36%) Blackberry
2 14 (12.73%) iPhone
3 6 (5.45%) iPad
4 5 (4.55%) Video Conferencing
5 3 (2.73%) Derivative
6 2 (1.82%) CMDB
6 2 (1.82%) Handset
6 2 (1.82%) Fixed Income
6 2 (1.82%) Hedge funds
6 2 (1.82%) Kindle
7 1 (0.91%) Equities
7 1 (0.91%) PDA
7 1 (0.91%) Fat Client
7 1 (0.91%) NHS
7 1 (0.91%) Thin Client
7 1 (0.91%) Smartcard
Operating Systems
1 94 (85.45%) Windows
2 57 (51.82%) Windows 7
3 38 (34.55%) Windows XP
4 19 (17.27%) Windows Server 2008
5 11 (10.00%) Windows Server 2003
6 6 (5.45%) Linux
7 5 (4.55%) Mac OS X
8 4 (3.64%) Android
9 3 (2.73%) Windows 8
9 3 (2.73%) Windows Vista
10 2 (1.82%) Windows Server 2012
10 2 (1.82%) Apple iOS
11 1 (0.91%) Red Hat Enterprise Linux
11 1 (0.91%) Mac OS
11 1 (0.91%) UNIX
11 1 (0.91%) Windows Mobile
Processes & Methodologies
1 20 (18.18%) ITIL
2 6 (5.45%) Business Continuity
3 5 (4.55%) Asset Management
3 5 (4.55%) Problem Management
4 4 (3.64%) Document Management
5 3 (2.73%) Service Management
5 3 (2.73%) Service Delivery
5 3 (2.73%) Disaster Recovery
5 3 (2.73%) ITSM
5 3 (2.73%) Change Control
5 3 (2.73%) Migration
6 2 (1.82%) Server Monitoring
6 2 (1.82%) Root Cause Analysis
6 2 (1.82%) Validation
6 2 (1.82%) CRM
6 2 (1.82%) Configuration Management
6 2 (1.82%) Software Testing
6 2 (1.82%) Incident Management
7 1 (0.91%) Fault Management
7 1 (0.91%) Investment Management
Programming Languages
1 5 (4.55%) SQL
2 1 (0.91%) VBA
Qualifications
1 11 (10.00%) Microsoft Certification
2 6 (5.45%) Security Cleared
3 5 (4.55%) Degree
3 5 (4.55%) MCP
4 4 (3.64%) MCSA
4 4 (3.64%) SC Cleared
5 3 (2.73%) MCTS
6 2 (1.82%) MCDST
6 2 (1.82%) ITIL Certification
6 2 (1.82%) MCSE
6 2 (1.82%) DV Cleared
7 1 (0.91%) HNC
7 1 (0.91%) MOS
Quality Assurance & Compliance
1 8 (7.27%) SLA
2 2 (1.82%) ISO 9001
3 1 (0.91%) QA
System Software
1 64 (58.18%) Active Directory
2 6 (5.45%) VMware Infrastructure
3 4 (3.64%) XenApp
4 1 (0.91%) vSphere
4 1 (0.91%) Terminal Server
4 1 (0.91%) Microsoft App-V
Systems Management
1 16 (14.55%) SCCM
2 2 (1.82%) Systems Management Server (SMS)
3 1 (0.91%) ARCserve
3 1 (0.91%) MIMEsweeper
3 1 (0.91%) DameWare
3 1 (0.91%) NetBackup
3 1 (0.91%) PureDisk
Vendors
1 33 (30.00%) Microsoft
2 26 (23.64%) Citrix
3 14 (12.73%) VMware
4 12 (10.91%) Lotus
5 11 (10.00%) Bloomberg
6 9 (8.18%) HP
7 7 (6.36%) Cisco
7 7 (6.36%) Reuters
8 5 (4.55%) Apple
9 3 (2.73%) Remedy
10 2 (1.82%) Fidessa
10 2 (1.82%) Google
11 1 (0.91%) Atlassian
11 1 (0.91%) Verint
11 1 (0.91%) ServiceNow
11 1 (0.91%) Mitel
11 1 (0.91%) Dell
11 1 (0.91%) Red Hat
11 1 (0.91%) Oracle
11 1 (0.91%) Adobe
City, London
Marcus Donald People
Rate: £130 to £150 per day
Posted: 4 hours ago
City, London
Lorien Resourcing
Rate: £13.47 per hour
Posted: 6 hours ago
City, London
I3
Rate: £340 - £380 per day
Posted: Yesterday
City, London
Senitor Associates
Rate: £140 - £180 per day
Posted: 3 days ago
City of London
Hays IT - Uk Posting account
Rate: £120.00 - £170.00 per day
Posted: 20 days ago