The statistics below represent IT contracts advertised across the City of London region that had Desktop Support featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 25 August 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
25 Aug 2016
Same period 2015 Same period 2014
Desktop Support
Rank 151 147 138
Rank change year-on-year
-4 -9
Contract jobs requiring a Desktop Support 20 64 67
As % of all contract IT jobs located in the City of London 0.57% 1.16% 1.14%
As % of the Job Titles category 0.60% 1.22% 1.21%
Number of daily rates quoted 12 33 36
Median daily rate £173 £165 £223
Median daily rate % change year-on-year
+4.54% -25.84%
90% offered a daily rate of more than £125 £128 £143
10% offered a daily rate of more than £291 £288 £338
UK excluding London median daily rate £145 £163 £160
% change year-on-year
-10.76% +1.56%
Number of hourly rates quoted 4 15 17
Median hourly rate £17.50 £14.50 £16.00
Median hourly rate % change year-on-year
+20.68% -9.37%
90% offered a hourly rate of more than £13.30 £12.69 £14.50
10% offered a hourly rate of more than £19.25 £20.10 £23.10
UK excluding London median hourly rate £13.48 £15.00 £15.50
% change year-on-year
-10.16% -3.22%
Desktop Support
London

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the City of London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
City of London
Contract IT job ads with a match in the
Job Titles category
3345 5238 5543
As % of all contract IT jobs located in the City of London 95.16% 95.05% 94.11%
Number of daily rates quoted 2675 4088 4008
Median daily rate £475 £450 £450
Median daily rate % change year-on-year
+5.55% -
90% offered a daily rate of more than £325 £275 £273
10% offered a daily rate of more than £625 £625 £600
UK excluding London median daily rate £390 £375 £350
% change year-on-year
+4.00% +7.14%
Number of hourly rates quoted 35 77 102
Median hourly rate £17.50 £16.35 £17.93
Median hourly rate % change year-on-year
+7.03% -8.82%
90% offered a hourly rate of more than £12.94 £10.92 £12.50
10% offered a hourly rate of more than £34.00 £32.60 £41.75
UK excluding London median hourly rate £16.50 £17.00 £16.50
% change year-on-year
-2.94% +3.03%

Desktop Support
Jobs Demand Trend in the City of London

The demand trend of IT contracts across the City of London region that featured Desktop Support in the job title.

Desktop Support Jobs Demand Trend in the City of London

Desktop Support
Daily Rate Trend in the City of London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Desktop Support across the City of London region.

Desktop Support Daily Rate Trend in the City of London

Desktop Support
Daily Rate Histogram in the City of London

This chart provides a histogram of daily rates quoted in contract IT jobs citing Desktop Support across the City of London region over the 3 months to 25 August 2016.

Desktop Support Daily Rate Histogram in the City of London

Desktop Support
Hourly Rate Trend in the City of London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Desktop Support across the City of London region.

Desktop Support Hourly Rate Trend in the City of London

Desktop Support Skill Set
Top 30 Related IT Skills in the City of London

For the 6 months to 25 August 2016, Desktop Support contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the City of London region featuring Desktop Support in the job title.

1 26 (78.79%) Windows
2 21 (63.64%) Active Directory
3 18 (54.55%) Windows 7
4 15 (45.45%) MS Office
5 12 (36.36%) Microsoft
6 10 (30.30%) Windows XP
7 9 (27.27%) Finance
7 9 (27.27%) Blackberry
8 8 (24.24%) Citrix
9 7 (21.21%) Banking
10 6 (18.18%) Blackberry Enterprise Server
10 6 (18.18%) Windows Server
11 5 (15.15%) ITIL
12 4 (12.12%) iPhone
12 4 (12.12%) MS Exchange
12 4 (12.12%) MS Excel
12 4 (12.12%) Microsoft Certification
12 4 (12.12%) Mac OS X
12 4 (12.12%) Apple
12 4 (12.12%) Bloomberg
13 3 (9.09%) Reuters
13 3 (9.09%) DNS
13 3 (9.09%) Cisco
13 3 (9.09%) LAN
13 3 (9.09%) Windows Server 2008
13 3 (9.09%) iPad
13 3 (9.09%) SCCM
14 2 (6.06%) Logistics
14 2 (6.06%) MS PowerPoint
14 2 (6.06%) XenApp

Desktop Support Skill Set
Top Related IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (18.18%) Blackberry Enterprise Server
2 4 (12.12%) MS Exchange
3 2 (6.06%) IBM Notes
3 2 (6.06%) SharePoint
4 1 (3.03%) Exchange Server 2007
4 1 (3.03%) Exchange Server 2010
4 1 (3.03%) Skype for Business
Applications
1 15 (45.45%) MS Office
2 4 (12.12%) MS Excel
3 2 (6.06%) MS PowerPoint
4 1 (3.03%) MS Project
Cloud Services
1 2 (6.06%) Office 365
Communications & Networking
1 3 (9.09%) DNS
1 3 (9.09%) LAN
2 2 (6.06%) Firewall
2 2 (6.06%) VPN
2 2 (6.06%) WAN
3 1 (3.03%) DHCP
3 1 (3.03%) Extranet
3 1 (3.03%) IP Telephony
3 1 (3.03%) Network Security
Database & Business Intelligence
1 1 (3.03%) SQL Server
General
1 9 (27.27%) Finance
2 7 (21.21%) Banking
3 2 (6.06%) Law
4 1 (3.03%) Financial Institution
4 1 (3.03%) Legal
4 1 (3.03%) Telecoms
Miscellaneous
1 9 (27.27%) Blackberry
2 4 (12.12%) iPhone
3 3 (9.09%) iPad
4 1 (3.03%) Analytical Skills
4 1 (3.03%) Data Centre
4 1 (3.03%) Fat Client
4 1 (3.03%) Handset
4 1 (3.03%) Smartphone
4 1 (3.03%) Thin Client
Operating Systems
1 26 (78.79%) Windows
2 18 (54.55%) Windows 7
3 10 (30.30%) Windows XP
4 6 (18.18%) Windows Server
5 4 (12.12%) Mac OS X
6 3 (9.09%) Windows Server 2008
7 2 (6.06%) Android
7 2 (6.06%) Windows 8
7 2 (6.06%) Windows Server 2003
7 2 (6.06%) Windows Server 2012
8 1 (3.03%) Mac OS
8 1 (3.03%) Windows 10
8 1 (3.03%) Windows Phone
8 1 (3.03%) Windows Vista
Processes & Methodologies
1 5 (15.15%) ITIL
2 2 (6.06%) Disaster Recovery
2 2 (6.06%) Logistics
2 2 (6.06%) Migration
2 2 (6.06%) Service Management
3 1 (3.03%) Application Packaging
3 1 (3.03%) Business Continuity
3 1 (3.03%) Capacity Management
3 1 (3.03%) Change Control
3 1 (3.03%) Coaching
3 1 (3.03%) Fault Analysis
3 1 (3.03%) ITIL V3
3 1 (3.03%) ITSM
3 1 (3.03%) Mobile Device Management
3 1 (3.03%) PRINCE2
3 1 (3.03%) Problem Management
3 1 (3.03%) Project Management
3 1 (3.03%) Server Virtualisation
3 1 (3.03%) Software Deployment
Programming Languages
1 2 (6.06%) PowerShell
2 1 (3.03%) Java
Qualifications
1 4 (12.12%) Microsoft Certification
2 1 (3.03%) A+ Certification
2 1 (3.03%) MCSA
2 1 (3.03%) MCSE
2 1 (3.03%) MOS
2 1 (3.03%) VMware Certified Professional (VCP)
System Software
1 21 (63.64%) Active Directory
2 2 (6.06%) BitLocker
2 2 (6.06%) XenApp
3 1 (3.03%) Citrix Presentation Server
3 1 (3.03%) UAG
3 1 (3.03%) VMware ESXi
3 1 (3.03%) VMware Infrastructure
Systems Management
1 3 (9.09%) SCCM
2 1 (3.03%) Backup Exec
2 1 (3.03%) DameWare
2 1 (3.03%) IBM BigFix
2 1 (3.03%) NetBackup
2 1 (3.03%) Norton AntiVirus
2 1 (3.03%) SCOM
2 1 (3.03%) Symantec Endpoint Protection
2 1 (3.03%) Tivoli Endpoint Manager
Vendors
1 12 (36.36%) Microsoft
2 8 (24.24%) Citrix
3 4 (12.12%) Apple
3 4 (12.12%) Bloomberg
4 3 (9.09%) Cisco
4 3 (9.09%) Reuters
5 2 (6.06%) Lotus
5 2 (6.06%) Symantec
5 2 (6.06%) VMware
6 1 (3.03%) Altiris
6 1 (3.03%) AppSense
6 1 (3.03%) Avaya
6 1 (3.03%) Canon
6 1 (3.03%) FactSet
6 1 (3.03%) Fidessa
6 1 (3.03%) HP
6 1 (3.03%) IBM
6 1 (3.03%) Juniper
6 1 (3.03%) Remedy
6 1 (3.03%) ServiceNow