The table below looks at the statistics for Service Management skills in IT jobs advertised for the Dorset region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 14 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
14 Feb 2016
Same period 2015 Same period 2014
Service Management
Rank 82 93 -
Rank change year-on-year
+11 -
Permanent jobs citing Service Management 5 1 0
As % of all permanent IT jobs located in Dorset 0.60% 0.13% -
As % of the Processes & Methodologies category 0.70% 0.15% -
Number of salaries quoted 0 1 0
Average salary - £67,500 -
UK excluding London average salary £43,423 £45,000 £43,164
% change year-on-year
-3.50% +4.25%
Service Management
South West

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Dorset region.

Processes & Methodologies Category
Dorset
Permanent IT job ads with a match in the
Processes & Methodologies category
712 653 493
As % of all permanent IT jobs located in Dorset 85.89% 84.81% 88.67%
Number of salaries quoted 512 579 414
Average salary £40,000 £35,000 £40,000
Average salary % change year-on-year
+14.28% -12.50%
90% offered a salary of more than £27,500 £25,000 £27,500
10% offered a salary of more than £55,000 £52,500 £57,500
UK excluding London average salary £45,000 £42,500 £42,500
% change year-on-year
+5.88% -

Service Management
Jobs Demand Trend in Dorset

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Dorset region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Dorset

Service Management
Salary Trend in Dorset

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Dorset region.

Service Management Salary Trend in Dorset

Service Management
Job Locations in Dorset

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Management within the Dorset region over the 3 months to 14 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bournemouth +4 5 - -
Service Management
South West

Service Management
Top 30 Related IT Skills in Dorset

For the 6 months to 14 February 2016, IT jobs across the Dorset region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 7 (70.00%) MS Exchange
1 7 (70.00%) Service Delivery
1 7 (70.00%) Degree
2 6 (60.00%) Problem Management
2 6 (60.00%) Infrastructure Management
2 6 (60.00%) ITSM
2 6 (60.00%) Windows
2 6 (60.00%) SQL
3 5 (50.00%) Microsoft
3 5 (50.00%) Finance
3 5 (50.00%) Banking
3 5 (50.00%) Asset Management
3 5 (50.00%) Investment Banking
3 5 (50.00%) Performance Monitoring
3 5 (50.00%) Analytical Skills
3 5 (50.00%) Hedge funds
3 5 (50.00%) Process Improvement
4 4 (40.00%) ITIL
5 3 (30.00%) SAN
5 3 (30.00%) VMware
6 2 (20.00%) Demand Management
6 2 (20.00%) Office 365
6 2 (20.00%) Stakeholder Engagement
6 2 (20.00%) Exchange Server 2010
6 2 (20.00%) Continuous Improvement
6 2 (20.00%) Line Management
6 2 (20.00%) Business Continuity Planning
6 2 (20.00%) Business Continuity
6 2 (20.00%) BCP
6 2 (20.00%) Change Management

Service Management
Top Related IT Skills in Dorset by Category

For the 6 months to 14 February 2016, IT jobs across the Dorset region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 7 (70.00%) MS Exchange
2 2 (20.00%) Exchange Server 2010
3 1 (10.00%) Exchange Server 2013
Cloud Services
1 2 (20.00%) Office 365
Communications & Networking
1 3 (30.00%) SAN
2 2 (20.00%) FTP
3 1 (10.00%) NAS
3 1 (10.00%) VoIP
General
1 5 (50.00%) Banking
1 5 (50.00%) Finance
1 5 (50.00%) Investment Banking
2 2 (20.00%) Retail
Job Titles
1 5 (50.00%) Analyst
1 5 (50.00%) Automation Analyst
1 5 (50.00%) Business Analyst
2 3 (30.00%) Infrastructure Manager
2 3 (30.00%) Infrastructure Services Manager
2 3 (30.00%) Service Manager
3 2 (20.00%) Delivery Manager
3 2 (20.00%) Infrastructure Delivery Manager
3 2 (20.00%) IT Engineer
3 2 (20.00%) Operations Engineer
3 2 (20.00%) Services Delivery Manager
Libraries, Frameworks & Software Standards
1 2 (20.00%) SOAP
Miscellaneous
1 5 (50.00%) Analytical Skills
1 5 (50.00%) Hedge funds
Operating Systems
1 6 (60.00%) Windows
2 1 (10.00%) Windows Server
2 1 (10.00%) Windows Server 2008
2 1 (10.00%) Windows Server 2012
Processes & Methodologies
1 7 (70.00%) Service Delivery
2 6 (60.00%) Infrastructure Management
2 6 (60.00%) ITSM
2 6 (60.00%) Problem Management
3 5 (50.00%) Asset Management
3 5 (50.00%) Performance Monitoring
3 5 (50.00%) Process Improvement
4 4 (40.00%) ITIL
5 2 (20.00%) BCP
5 2 (20.00%) Business Continuity
5 2 (20.00%) Business Continuity Planning
5 2 (20.00%) Change Management
5 2 (20.00%) Continuous Improvement
5 2 (20.00%) Demand Management
5 2 (20.00%) Disaster Recovery
5 2 (20.00%) Line Management
5 2 (20.00%) Stakeholder Engagement
5 2 (20.00%) Supplier Management
6 1 (10.00%) Change Control
6 1 (10.00%) Release Management
Programming Languages
1 6 (60.00%) SQL
Qualifications
1 7 (70.00%) Degree
2 1 (10.00%) ITIL Certification
Quality Assurance & Compliance
1 2 (20.00%) SLA
System Software
1 1 (10.00%) Active Directory
1 1 (10.00%) VMware Infrastructure
Vendors
1 5 (50.00%) Microsoft
2 3 (30.00%) VMware
3 2 (20.00%) Cisco
3 2 (20.00%) Citrix