The table below looks at the statistics for Service Management skills in IT jobs advertised for the Dorset region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 18 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
18 Dec 2014
Same period 2013 Same period 2012
Service Management
Rank 82 69 75
Rank change year-on-year
-13 +6
Permanent jobs citing Service Management 4 2 5
As % of all permanent IT jobs located in Dorset 0.59% 0.30% 0.72%
As % of the Processes & Methodologies category 0.77% 0.36% 0.90%
Number of salaries quoted 2 2 3
Average salary £66,250 £40,000 £47,500
Average salary % change year-on-year
+65.62% -15.78%
90% offered a salary of more than £65,250 £40,000 £35,900
10% offered a salary of more than £67,250 £40,000 £49,500
UK excluding London average salary £43,000 £45,000 £42,500
% change year-on-year
-4.44% +5.88%
Service Management
South West

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Dorset region.

Processes & Methodologies Category
Dorset
Permanent IT job ads with a match in the
Processes & Methodologies category
520 560 556
As % of all permanent IT jobs located in Dorset 77.04% 84.21% 80.35%
Number of salaries quoted 428 478 478
Average salary £37,500 £37,500 £37,500
90% offered a salary of more than £27,500 £30,000 £26,000
10% offered a salary of more than £60,000 £52,500 £52,500
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

Service Management
Jobs Demand Trend in Dorset

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Dorset region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Dorset

Service Management
Salary Trend in Dorset

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Dorset region.

Service Management Salary Trend in Dorset

Service Management
Job Locations in Dorset

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Management within the Dorset region over the 3 months to 18 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bournemouth +2 4 £66,250 +65.62%
Service Management
South West

Service Management
Top 20 Related IT Skills in Dorset

For the 6 months to 18 December 2014, IT jobs across the Dorset region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 4 (80.00%) ITIL
1 4 (80.00%) Incident Management
2 3 (60.00%) Finance
2 3 (60.00%) Management Information System
3 2 (40.00%) Service Delivery
3 2 (40.00%) Supplier Management
3 2 (40.00%) Problem Management
3 2 (40.00%) Matrix Management
3 2 (40.00%) ServiceCenter
3 2 (40.00%) Sun
3 2 (40.00%) Peregrine
3 2 (40.00%) Mainframe
3 2 (40.00%) CMDB
3 2 (40.00%) Root Cause Analysis
3 2 (40.00%) Infrastructure Management
3 2 (40.00%) ITIL Foundation Certificate
3 2 (40.00%) People Management
4 1 (20.00%) LANDesk
4 1 (20.00%) Asset Management
4 1 (20.00%) Risk Management

Service Management
Top Related IT Skills in Dorset by Category

For the 6 months to 18 December 2014, IT jobs across the Dorset region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

General
1 3 (60.00%) Finance
Job Titles
1 2 (40.00%) Team Leader
1 2 (40.00%) Infrastructure Manager
1 2 (40.00%) Support Manager
1 2 (40.00%) Support Team Leader
1 2 (40.00%) Operations Team Leader
1 2 (40.00%) Infrastructure Support Manager
2 1 (20.00%) Governance Analyst
2 1 (20.00%) Business Analyst
2 1 (20.00%) Analyst
Miscellaneous
1 3 (60.00%) Management Information System
2 2 (40.00%) CMDB
2 2 (40.00%) Mainframe
Processes & Methodologies
1 4 (80.00%) ITIL
1 4 (80.00%) Incident Management
2 2 (40.00%) Problem Management
2 2 (40.00%) Matrix Management
2 2 (40.00%) Root Cause Analysis
2 2 (40.00%) Infrastructure Management
2 2 (40.00%) People Management
2 2 (40.00%) Service Delivery
2 2 (40.00%) Supplier Management
3 1 (20.00%) Risk Management
3 1 (20.00%) Asset Management
Qualifications
1 2 (40.00%) ITIL Foundation Certificate
Systems Management
1 2 (40.00%) ServiceCenter
Vendors
1 2 (40.00%) Sun
1 2 (40.00%) Peregrine
2 1 (20.00%) LANDesk