The table below looks at the statistics for Service Management skills in IT jobs advertised for the Dorset region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 4 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
4 Aug 2015
Same period 2014 Same period 2013
Service Management
Rank 77 84 66
Rank change year-on-year
+7 -18
Permanent jobs citing Service Management 7 3 17
As % of all permanent IT jobs located in Dorset 1.05% 0.34% 2.19%
As % of the Processes & Methodologies category 1.23% 0.41% 2.60%
Number of salaries quoted 6 2 12
Average salary £47,250 £40,000 £28,500
Average salary % change year-on-year
+18.12% +40.35%
90% offered a salary of more than £29,250 £36,000 £23,500
10% offered a salary of more than £55,000 £44,000 £37,350
UK excluding London average salary £45,000 £43,200 £42,895
% change year-on-year
+4.16% +0.71%
Service Management
South West

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Dorset region.

Processes & Methodologies Category
Dorset
Permanent IT job ads with a match in the
Processes & Methodologies category
569 725 653
As % of all permanent IT jobs located in Dorset 85.44% 81.37% 84.26%
Number of salaries quoted 427 578 523
Average salary £38,500 £40,000 £37,500
Average salary % change year-on-year
-3.75% +6.66%
90% offered a salary of more than £26,500 £28,500 £25,500
10% offered a salary of more than £55,000 £53,250 £56,750
UK excluding London average salary £45,000 £42,500 £41,000
% change year-on-year
+5.88% +3.65%

Service Management
Jobs Demand Trend in Dorset

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Dorset region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Dorset

Service Management
Salary Trend in Dorset

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Dorset region.

Service Management Salary Trend in Dorset

Service Management
Salary Histogram in Dorset

This chart provides a salary histogram for IT jobs citing Service Management across the Dorset region over the 3 months to 4 August 2015.

Service Management Salary Histogram in Dorset

Service Management
Job Locations in Dorset

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Management within the Dorset region over the 3 months to 4 August 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bournemouth - 6 £47,500 - 1
Service Management
South West

Service Management
Top 30 Related IT Skills in Dorset

For the 6 months to 4 August 2015, IT jobs across the Dorset region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 11 (78.57%) ITIL
2 7 (50.00%) Service Delivery
3 4 (28.57%) Telecoms
3 4 (28.57%) SLA
3 4 (28.57%) Cisco
3 4 (28.57%) Citrix
3 4 (28.57%) Incident Management
3 4 (28.57%) Problem Management
4 3 (21.43%) Windows 7
4 3 (21.43%) Risk Management
4 3 (21.43%) Change Control
4 3 (21.43%) MCDST
4 3 (21.43%) Microsoft Certification
4 3 (21.43%) ITIL Certification
4 3 (21.43%) Microsoft
4 3 (21.43%) Active Directory
4 3 (21.43%) MCP
4 3 (21.43%) MS Office
4 3 (21.43%) Web Services
4 3 (21.43%) Windows
4 3 (21.43%) MS Excel
4 3 (21.43%) Change Management
4 3 (21.43%) Windows XP
4 3 (21.43%) Windows Server 2003
4 3 (21.43%) Internet
5 2 (14.29%) ITSM
5 2 (14.29%) PRINCE2
5 2 (14.29%) Continuous Improvement
6 1 (7.14%) Office 365
6 1 (7.14%) Line Management

Service Management
Top Related IT Skills in Dorset by Category

For the 6 months to 4 August 2015, IT jobs across the Dorset region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 1 (7.14%) MS Exchange
1 1 (7.14%) Exchange Server 2010
Applications
1 3 (21.43%) MS Office
1 3 (21.43%) MS Excel
Cloud Services
1 1 (7.14%) Office 365
Communications & Networking
1 3 (21.43%) Internet
2 1 (7.14%) SAN
General
1 4 (28.57%) Telecoms
2 1 (7.14%) Finance
2 1 (7.14%) Legal
2 1 (7.14%) Retail
Job Titles
1 5 (35.71%) Service Manager
2 3 (21.43%) Team Leader
3 2 (14.29%) Service Desk Manager
3 2 (14.29%) IT Services Manager
3 2 (14.29%) Client Account Manager
3 2 (14.29%) Service Desk Team Leader
3 2 (14.29%) Analyst
3 2 (14.29%) Account Manager
4 1 (7.14%) Support Analyst
4 1 (7.14%) Security Consultant
4 1 (7.14%) Service Analyst
4 1 (7.14%) 2nd Line Support
4 1 (7.14%) Services Delivery Manager
4 1 (7.14%) Consultant
4 1 (7.14%) Service Desk Analyst
4 1 (7.14%) 2nd Line Support Analyst
4 1 (7.14%) Operations Engineer
4 1 (7.14%) Information Security Consultant
4 1 (7.14%) Support Team Leader
4 1 (7.14%) Delivery Manager
Libraries, Frameworks & Software Standards
1 3 (21.43%) Web Services
Miscellaneous
1 1 (7.14%) Management Information System
1 1 (7.14%) CMDB
1 1 (7.14%) Analytical Skills
1 1 (7.14%) Data Centre
Operating Systems
1 3 (21.43%) Windows
1 3 (21.43%) Windows XP
1 3 (21.43%) Windows Server 2003
1 3 (21.43%) Windows 7
Processes & Methodologies
1 11 (78.57%) ITIL
2 7 (50.00%) Service Delivery
3 4 (28.57%) Incident Management
3 4 (28.57%) Problem Management
4 3 (21.43%) Risk Management
4 3 (21.43%) Change Management
4 3 (21.43%) Change Control
5 2 (14.29%) Continuous Improvement
5 2 (14.29%) ITSM
5 2 (14.29%) PRINCE2
6 1 (7.14%) CRM
6 1 (7.14%) ERP
6 1 (7.14%) Business Intelligence
6 1 (7.14%) Security Management
6 1 (7.14%) Migration
6 1 (7.14%) Stakeholder Management
6 1 (7.14%) Risk Assessment
6 1 (7.14%) Information Security
6 1 (7.14%) Knowledge Management
6 1 (7.14%) Release Management
Programming Languages
1 1 (7.14%) C
Qualifications
1 3 (21.43%) MCP
1 3 (21.43%) Microsoft Certification
1 3 (21.43%) ITIL Certification
1 3 (21.43%) MCDST
Quality Assurance & Compliance
1 4 (28.57%) SLA
2 1 (7.14%) ISO/IEC 27001
System Software
1 3 (21.43%) Active Directory
Vendors
1 4 (28.57%) Cisco
1 4 (28.57%) Citrix
2 3 (21.43%) Microsoft
3 1 (7.14%) VMware
Bournemouth
Pertemps ERP
Salary: £45,000-£50,000 + Excellent benefits
Posted: 12 days ago