The first table below looks at the demand for Service Management skills in IT jobs advertised for the Dorset region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 24 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Dorset region.

Location
3 months to
24 May 2013
Same period 2012 Same period 2011
Service Management
Rank 47 55 62
Rank change year-on-year
+8 +7
Permanent jobs citing Service Management 20 4 3
As % of all permanent IT jobs located in Dorset 3.236% 0.797% 0.503%
As % of the Processes & Methodologies category 4.367% 1.223% 0.769%
Number of salaries quoted 15 3 1
Average salary £38,000 £60,000 £30,000
Average salary % change year-on-year
-36.66% +100.00%
UK excluding London average salary £42,500 £43,500 £45,000
% change year-on-year
-2.29% -3.33%
All Processes & Methodologies
Dorset
Permanent IT job ads with a match in the
Processes & Methodologies category
458 327 390
As % of all permanent IT jobs located in Dorset 74.11% 65.14% 65.33%
Number of salaries quoted 389 245 279
Average salary £38,000 £37,500 £35,000
Average salary % change year-on-year
+1.33% +7.14%
90% offered a salary of more than £27,500 £25,000 £26,100
10% offered a salary of more than £55,000 £55,000 £60,000
UK excluding London average salary £40,000 £41,000 £40,000
% change year-on-year
-2.43% +2.50%
Service Management
South West

Service Management
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Dorset region as a proportion of the total demand within the Processes & Methodologies category.

Dorset Service Management Jobs Demand Trend

Service Management
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Dorset region.

Dorset Service Management Salary Trend

Service Management
Salary Histogram

This chart provides a salary histogram for IT jobs citing Service Management across the Dorset region over the 3 months to 24 May 2013.

Dorset Service Management Salary Histogram

Service Management
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Management within the Dorset region over the 3 months to 24 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Bournemouth +2 10 £37,500 -37.50%
Poole - 1 £27,500 -
Service Management
South West

Service Management
Top 30 Related IT Skills

For the 6 months to 24 May 2013, IT jobs across the Dorset region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 21 (56.76%) Service Delivery
2 16 (43.24%) Problem Management
3 14 (37.84%) ITIL
4 13 (35.14%) ITSM
5 12 (32.43%) Security Cleared
6 11 (29.73%) SLA
7 10 (27.03%) Degree
7 10 (27.03%) Finance
7 10 (27.03%) Incident Management
8 9 (24.32%) Performance Management
9 8 (21.62%) Change Management
10 7 (18.92%) Configuration Management
10 7 (18.92%) Stakeholder Management
11 6 (16.22%) Migration
11 6 (16.22%) Root Cause Analysis
12 5 (13.51%) SAP FI/CO
12 5 (13.51%) SAP CO
12 5 (13.51%) SAP FI
12 5 (13.51%) SAP
13 4 (10.81%) Release Management
14 3 (8.108%) ITIL V3
14 3 (8.108%) ITIL V2
14 3 (8.108%) Continuous Improvement
14 3 (8.108%) MS Excel
14 3 (8.108%) MS Office
14 3 (8.108%) Microsoft
14 3 (8.108%) Business Analysis
15 2 (5.405%) Resource Management
15 2 (5.405%) Backup Exec
15 2 (5.405%) Risk Management

Service Management
Top Related IT Skills by Category

For the 6 months to 24 May 2013, IT jobs across the Dorset region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Development
1 1 (2.703%) ASP.NET
1 1 (2.703%) .NET
1 1 (2.703%) Spring MVC
1 1 (2.703%) Spring
Application Platforms
1 2 (5.405%) MS Exchange
Applications
1 3 (8.108%) MS Excel
1 3 (8.108%) MS Office
Business Applications
1 5 (13.51%) SAP FI/CO
1 5 (13.51%) SAP CO
1 5 (13.51%) SAP FI
Communications & Networking
1 2 (5.405%) Internet
General
1 10 (27.03%) Finance
2 1 (2.703%) Marketing
2 1 (2.703%) Financial Institution
2 1 (2.703%) Aerospace
2 1 (2.703%) Local Government
Job Titles
1 20 (54.05%) Delivery Manager
2 18 (48.65%) Services Delivery Manager
2 18 (48.65%) Service Manager
3 11 (29.73%) IT Services Delivery Manager
3 11 (29.73%) IT Services Manager
4 7 (18.92%) Problem Manager
5 5 (13.51%) SAP Manager
6 3 (8.108%) Consultant
6 3 (8.108%) ITIL Manager
7 2 (5.405%) Business Manager
7 2 (5.405%) SAP FI/CO Consultant
7 2 (5.405%) SAP Consultant
7 2 (5.405%) Support Analyst
7 2 (5.405%) Applications Support
7 2 (5.405%) Analyst
8 1 (2.703%) IT Support
8 1 (2.703%) Desktop Support
8 1 (2.703%) Support Engineer
8 1 (2.703%) Operations Manager
8 1 (2.703%) Principle Consultant
Miscellaneous
1 1 (2.703%) iPhone
1 1 (2.703%) Blackberry
1 1 (2.703%) Mathematics
Operating Systems
1 2 (5.405%) Windows
2 1 (2.703%) Windows Server 2008
2 1 (2.703%) Windows 7
2 1 (2.703%) Windows XP
2 1 (2.703%) Windows Server 2003
Processes & Methodologies
1 21 (56.76%) Service Delivery
2 16 (43.24%) Problem Management
3 14 (37.84%) ITIL
4 13 (35.14%) ITSM
5 10 (27.03%) Incident Management
6 9 (24.32%) Performance Management
7 8 (21.62%) Change Management
8 7 (18.92%) Configuration Management
8 7 (18.92%) Stakeholder Management
9 6 (16.22%) Migration
9 6 (16.22%) Root Cause Analysis
10 4 (10.81%) Release Management
11 3 (8.108%) ITIL V3
11 3 (8.108%) ITIL V2
11 3 (8.108%) Continuous Improvement
11 3 (8.108%) Business Analysis
12 2 (5.405%) Resource Management
12 2 (5.405%) Risk Management
12 2 (5.405%) Programme Management
12 2 (5.405%) E-Commerce
Programming Languages
1 1 (2.703%) C
1 1 (2.703%) C#
1 1 (2.703%) Java
1 1 (2.703%) PL/SQL
1 1 (2.703%) SQL
1 1 (2.703%) VB.NET
Qualifications
1 12 (32.43%) Security Cleared
2 10 (27.03%) Degree
3 1 (2.703%) SC Cleared
3 1 (2.703%) ISEB
Quality Assurance & Compliance
1 11 (29.73%) SLA
System Software
1 2 (5.405%) Active Directory
Systems Management
1 2 (5.405%) Backup Exec
Vendors
1 5 (13.51%) SAP
2 3 (8.108%) Microsoft
3 1 (2.703%) Cisco
Dorset
We are looking for a strong Operations and Service Delivery Manager to work in Hampshire, the Operations and Service Delivery Manager will have experience of IT Service Management...
TELSTRA Associates
Salary: Excellent salary and benefits
Posted: 21 May 2013