The statistics below represent IT jobs advertised across the East Midlands region that had Service Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 23 July 2016 with a comparison to same period over 2 years.

3 months to
23 Jul 2016
Same period 2015 Same period 2014
Service Analyst
Rank 106 118 145
Rank change year-on-year
+12 +27
Permanent jobs requiring a Service Analyst 75 66 40
As % of all permanent IT jobs located in the East Midlands 2.27% 1.81% 1.09%
As % of the Job Titles category 2.33% 1.86% 1.11%
Number of salaries quoted 52 39 38
Median salary £24,000 £23,000 £20,000
Median salary % change year-on-year
+4.34% +15.00%
90% offered a salary of more than £19,060 £19,000 £18,350
10% offered a salary of more than £34,950 £44,500 £24,900
UK excluding London median salary £24,000 £24,500 £24,000
% change year-on-year
-2.04% +2.08%
Service Analyst
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the East Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
East Midlands
Permanent IT job ads with a match in the
Job Titles category
3221 3555 3615
As % of all permanent IT jobs located in the East Midlands 97.58% 97.42% 98.18%
Number of salaries quoted 2581 2938 3025
Median salary £40,000 £39,083 £37,500
Median salary % change year-on-year
+2.34% +4.22%
90% offered a salary of more than £23,500 £23,500 £23,500
10% offered a salary of more than £57,500 £50,000 £55,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Service Analyst
Jobs Demand Trend in the East Midlands

The demand trend of job ads across the East Midlands region that featured Service Analyst in the job title.

Service Analyst Jobs Demand Trend in the East Midlands

Service Analyst
Salary Trend in the East Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Analyst across the East Midlands region.

Service Analyst Salary Trend in the East Midlands

Service Analyst
Salary Histogram in the East Midlands

This chart provides a salary histogram for IT jobs citing Service Analyst across the East Midlands region over the 3 months to 23 July 2016.

Service Analyst Salary Histogram in the East Midlands

Service Analyst
Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Analyst within the East Midlands region over the 3 months to 23 July 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leicestershire +3 31 £24,500 +8.88% 1
Nottinghamshire +18 30 £24,500 -10.90%
Northamptonshire +17 22 £24,000 +14.28% 4
Derbyshire +24 18 £22,000 +12.82% 2
Lincolnshire - 1 £21,000 -
Service Analyst
England

Service Analyst Skill Set
Top 30 Related IT Skills in the East Midlands

For the 6 months to 23 July 2016, Service Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the East Midlands region featuring Service Analyst in the job title.

1 75 (55.56%) Windows
2 56 (41.48%) MS Office
3 55 (40.74%) Microsoft
4 54 (40.00%) MS Excel
4 54 (40.00%) Active Directory
5 51 (37.78%) SLA
6 42 (31.11%) ITIL
7 40 (29.63%) Banking
7 40 (29.63%) International Banking
8 34 (25.19%) Degree
9 26 (19.26%) Windows 7
10 22 (16.30%) Analytical Skills
10 22 (16.30%) Service Management
11 19 (14.07%) C
12 17 (12.59%) Mathematics
13 16 (11.85%) Problem Management
13 16 (11.85%) Remedy
14 15 (11.11%) Statistics
15 14 (10.37%) Service Delivery
16 12 (8.89%) MS Exchange
17 11 (8.15%) SQL
17 11 (8.15%) SC Cleared
17 11 (8.15%) Security Cleared
17 11 (8.15%) Continuous Improvement
18 9 (6.67%) Windows 8
18 9 (6.67%) Incident Management
18 9 (6.67%) Finance
19 7 (5.19%) Virtual Team
19 7 (5.19%) Welsh Language
19 7 (5.19%) SolarWinds

Service Analyst Skill Set
Top Related IT Skills in the East Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 12 (8.89%) MS Exchange
2 7 (5.19%) SharePoint
3 6 (4.44%) Exchange Server 2013
4 5 (3.70%) Exchange Server 2003
4 5 (3.70%) Exchange Server 2010
5 4 (2.96%) Blackberry Enterprise Server
6 3 (2.22%) Exchange Server 2007
6 3 (2.22%) IBM Notes
6 3 (2.22%) SharePoint 2013
6 3 (2.22%) Skype for Business
7 2 (1.48%) Exchange Server 5.5
Applications
1 56 (41.48%) MS Office
2 54 (40.00%) MS Excel
3 5 (3.70%) MS PowerPoint
4 1 (0.74%) MS Project
4 1 (0.74%) Spreadsheet
Business Applications
1 1 (0.74%) MetaTrader
1 1 (0.74%) SAP Oil and Gas
Cloud Services
1 2 (1.48%) SaaS
2 1 (0.74%) Office 365
Communications & Networking
1 4 (2.96%) LAN
2 3 (2.22%) IP Telephony
2 3 (2.22%) TCP/IP
2 3 (2.22%) VPN
2 3 (2.22%) Wireless
3 2 (1.48%) PABX
3 2 (1.48%) PBX
3 2 (1.48%) PSTN
3 2 (1.48%) Remote Desktop
4 1 (0.74%) DHCP
4 1 (0.74%) Firewall
4 1 (0.74%) SMS
4 1 (0.74%) WAN
Database & Business Intelligence
1 2 (1.48%) SQL Server
2 1 (0.74%) BusinessObjects
2 1 (0.74%) BusinessObjects XI
2 1 (0.74%) SAP BI
General
1 40 (29.63%) Banking
1 40 (29.63%) International Banking
2 9 (6.67%) Finance
3 7 (5.19%) Welsh Language
4 3 (2.22%) Retail
4 3 (2.22%) Telecoms
5 2 (1.48%) Advertising
6 1 (0.74%) Automotive
6 1 (0.74%) Electronics
6 1 (0.74%) Manufacturing
6 1 (0.74%) Marketing
6 1 (0.74%) Publishing
Libraries, Frameworks & Software Standards
1 1 (0.74%) .NET
1 1 (0.74%) ASP.NET
1 1 (0.74%) SAP XI
Miscellaneous
1 22 (16.30%) Analytical Skills
2 17 (12.59%) Mathematics
3 15 (11.11%) Statistics
4 7 (5.19%) Management Information System
4 7 (5.19%) Virtual Team
5 6 (4.44%) Driving Licence
6 4 (2.96%) Blackberry
6 4 (2.96%) Computer Science
7 3 (2.22%) Telematics
8 2 (1.48%) Performance Metrics
8 2 (1.48%) User Experience
9 1 (0.74%) Data Centre
9 1 (0.74%) VLE
Operating Systems
1 75 (55.56%) Windows
2 26 (19.26%) Windows 7
3 9 (6.67%) Windows 8
4 6 (4.44%) Windows 10
4 6 (4.44%) Windows Server
5 4 (2.96%) Windows XP
6 3 (2.22%) Apple iOS
6 3 (2.22%) Windows Vista
7 2 (1.48%) Windows 2000
7 2 (1.48%) Windows Server 2003
7 2 (1.48%) Windows Server 2008
8 1 (0.74%) AIX
8 1 (0.74%) Linux
8 1 (0.74%) Red Hat Enterprise Linux
8 1 (0.74%) Unix
8 1 (0.74%) Windows Server 2012
Processes & Methodologies
1 42 (31.11%) ITIL
2 22 (16.30%) Service Management
3 16 (11.85%) Problem Management
4 14 (10.37%) Service Delivery
5 11 (8.15%) Continuous Improvement
6 9 (6.67%) Incident Management
7 7 (5.19%) Migration
8 6 (4.44%) ITSM
9 5 (3.70%) Agile Software Development
10 4 (2.96%) Business Continuity
10 4 (2.96%) PRINCE2
11 3 (2.22%) Configuration Management
11 3 (2.22%) Data Analysis
11 3 (2.22%) Data Protection
11 3 (2.22%) Patch Management
11 3 (2.22%) Process Improvement
11 3 (2.22%) Project Management
12 2 (1.48%) Escalation Management
12 2 (1.48%) Mentoring
12 2 (1.48%) Time Management
Programming Languages
1 19 (14.07%) C
2 11 (8.15%) SQL
3 3 (2.22%) PowerShell
3 3 (2.22%) VBScript
Qualifications
1 34 (25.19%) Degree
2 11 (8.15%) SC Cleared
2 11 (8.15%) Security Cleared
3 7 (5.19%) ITIL Certification
3 7 (5.19%) Microsoft Certification
4 4 (2.96%) ISEB
4 4 (2.96%) MCP
5 2 (1.48%) ITIL Foundation Certificate
5 2 (1.48%) MCSE
6 1 (0.74%) CCNA
6 1 (0.74%) Cisco Certification
6 1 (0.74%) MCITP
6 1 (0.74%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 51 (37.78%) SLA
2 1 (0.74%) QA
System Software
1 54 (40.00%) Active Directory
2 3 (2.22%) XenDesktop
3 1 (0.74%) Virtual Desktop
3 1 (0.74%) VMware Infrastructure
3 1 (0.74%) XenApp
Systems Management
1 1 (0.74%) FortiGate
Vendors
1 55 (40.74%) Microsoft
2 16 (11.85%) Remedy
3 7 (5.19%) Citrix
3 7 (5.19%) SolarWinds
4 6 (4.44%) Cisco
5 5 (3.70%) FNZ
6 4 (2.96%) HP
7 3 (2.22%) Lotus
7 3 (2.22%) SAP
8 2 (1.48%) Avaya
8 2 (1.48%) Ericsson
8 2 (1.48%) Mitel
8 2 (1.48%) NEC
8 2 (1.48%) Nortel
8 2 (1.48%) Panasonic
8 2 (1.48%) Samsung
8 2 (1.48%) Siemens
8 2 (1.48%) Toshiba
8 2 (1.48%) VMware
8 2 (1.48%) Wyse
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