Service Analyst Jobs in the East Midlands

Service Analyst
England > East Midlands

The median Service Analyst salary in the East Midlands is £28,165 per year according to job vacancies posted during the 6 months to 2 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
2 May 2024
Same period 2023 Same period 2022
Rank 159 140 164
Rank change year-on-year -19 +24 -43
Permanent jobs requiring a Service Analyst 34 38 32
As % of all permanent jobs advertised in the East Midlands 0.79% 1.31% 0.92%
As % of the Job Titles category 0.83% 1.49% 0.97%
Number of salaries quoted 25 16 21
10th Percentile £25,000 £21,750 £16,250
25th Percentile £27,250 £24,541 £20,750
Median annual salary (50th Percentile) £28,165 £27,000 £23,000
Median % change year-on-year +4.31% +17.39% -2.13%
75th Percentile £28,884 £31,375 £26,000
90th Percentile £29,750 £33,750 £27,000
England median annual salary £27,436 £30,000 £27,500
% change year-on-year -8.55% +9.09% -

All Permanent IT Job Vacancies
East Midlands

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the East Midlands. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the East Midlands with a recognized job title 4,092 2,552 3,295
% of permanent jobs with a recognized job title 94.59% 88.15% 94.87%
Number of salaries quoted 2,983 1,378 2,199
10th Percentile £25,750 £26,750 £25,000
25th Percentile £31,250 £36,250 £33,750
Median annual salary (50th Percentile) £42,500 £50,000 £47,500
Median % change year-on-year -15.00% +5.26% +9.20%
75th Percentile £55,000 £63,750 £60,000
90th Percentile £68,750 £75,000 £73,750
England median annual salary £53,500 £60,800 £60,000
% change year-on-year -12.01% +1.33% +9.09%

Service Analyst
Job Vacancy Trend in the East Midlands

Job postings that featured Service Analyst in the job title as a proportion of all IT jobs advertised in the East Midlands.

Job vacancy trend for Service Analyst in the East Midlands

Service Analyst
Salary Trend in the East Midlands

3-month moving average salary quoted in jobs citing Service Analyst in the East Midlands.

Salary trend for Service Analyst in the East Midlands

Service Analyst
Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Analyst within the East Midlands region over the 6 months to 2 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Nottinghamshire +5 25 £28,165 +28.62% 2
Northamptonshire -7 5 £27,500 -8.33% 1
Lincolnshire -9 2 £26,500 +1.92%
Leicestershire -12 2 - - 1
Service Analyst
England

Service Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities in the East Midlands

For the 6 months to 2 May 2024, Service Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the East Midlands region featuring Service Analyst in the job title.

1 27 (79.41%) Social Skills
2 17 (50.00%) Microsoft
3 15 (44.12%) VoIP
4 7 (20.59%) Customer Service
5 5 (14.71%) Decision-Making
6 4 (11.76%) Customer Experience
6 4 (11.76%) Windows
7 3 (8.82%) Service Delivery
8 2 (5.88%) ITSM
8 2 (5.88%) Service Management
8 2 (5.88%) Active Directory
8 2 (5.88%) Azure
8 2 (5.88%) Microsoft 365
8 2 (5.88%) German Language
9 1 (2.94%) Time Management
9 1 (2.94%) VMware Infrastructure
9 1 (2.94%) Hyper-V
9 1 (2.94%) Marketing
9 1 (2.94%) Microsoft Intune
9 1 (2.94%) ServiceNow
9 1 (2.94%) Coaching
9 1 (2.94%) Continuous Improvement
9 1 (2.94%) SharePoint
9 1 (2.94%) LAN
9 1 (2.94%) WAN
9 1 (2.94%) DHCP
9 1 (2.94%) TCP/IP
9 1 (2.94%) DNS
9 1 (2.94%) SLA
9 1 (2.94%) Microsoft Office

Service Analyst Skill Set
Co-occurring Skills and Capabilities in the East Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (2.94%) SharePoint
Applications
1 1 (2.94%) Microsoft Office
Cloud Services
1 2 (5.88%) Azure
1 2 (5.88%) Microsoft 365
Communications & Networking
1 15 (44.12%) VoIP
2 1 (2.94%) DHCP
2 1 (2.94%) DNS
2 1 (2.94%) LAN
2 1 (2.94%) TCP/IP
2 1 (2.94%) WAN
General
1 27 (79.41%) Social Skills
2 2 (5.88%) German Language
3 1 (2.94%) Finance
3 1 (2.94%) Marketing
Miscellaneous
1 1 (2.94%) Operational Technology
Operating Systems
1 4 (11.76%) Windows
Processes & Methodologies
1 7 (20.59%) Customer Service
2 5 (14.71%) Decision-Making
3 4 (11.76%) Customer Experience
4 3 (8.82%) Service Delivery
5 2 (5.88%) ITSM
5 2 (5.88%) Service Management
6 1 (2.94%) Coaching
6 1 (2.94%) Continuous Improvement
6 1 (2.94%) Problem-Solving
6 1 (2.94%) Time Management
Quality Assurance & Compliance
1 1 (2.94%) SLA
System Software
1 2 (5.88%) Active Directory
2 1 (2.94%) Hyper-V
2 1 (2.94%) VMware Infrastructure
Systems Management
1 1 (2.94%) Microsoft Intune
Vendors
1 17 (50.00%) Microsoft
2 1 (2.94%) ServiceNow
2 1 (2.94%) VMware