The table below looks at the statistics for the Service Analyst role in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited Service Analyst in their job title over the 3 months to 1 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
1 Jul 2015
Same period 2014 Same period 2013
Service Analyst
Rank 344 338 371
Rank change year-on-year
-6 +33
Permanent jobs requiring a Service Analyst 831 903 689
As % of all permanent IT jobs located in England 0.81% 0.81% 0.67%
As % of the Job Titles category 0.85% 0.85% 0.71%
Number of salaries quoted 695 804 603
Average salary £24,000 £24,000 £22,750
Average salary % change year-on-year
- +5.49%
90% offered a salary of more than £19,000 £18,500 £18,000
10% offered a salary of more than £38,000 £35,000 £32,700
UK excluding London average salary £22,000 £22,000 £22,000
Service Analyst
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
97407 105944 97156
As % of all permanent IT jobs located in England 94.54% 94.50% 94.54%
Number of salaries quoted 81361 87724 81693
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £27,000 £27,500 £26,500
10% offered a salary of more than £70,000 £67,500 £70,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Service Analyst
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing Service Analyst in the job title across the England region as a proportion of the total demand within the Job Titles category.

Service Analyst Jobs Demand Trend in England

Service Analyst
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Analyst across the England region.

Service Analyst Salary Trend in England

Service Analyst
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Service Analyst across the England region over the 3 months to 1 July 2015.

Service Analyst Salary Histogram in England

Service Analyst
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Analyst within the England region over the 3 months to 1 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +16 301 £32,500 +16.07% 27
South East +17 219 £23,500 +4.44% 12
Yorkshire +14 90 £22,000 +3.52% 7
South West +8 55 £21,750 -4.39% 4
East of England -25 53 £21,000 -11.57% 7
North West -17 50 £22,000 +10.00% 11
East Midlands +14 35 £22,500 +15.38% 6
West Midlands -17 34 £21,000 +5.00% 4
North East -7 3 £22,500 +7.14% 1
Service Analyst
UK

Service Analyst
Top 30 Related IT Skills in England

For the 6 months to 1 July 2015, IT jobs across the England region that cited Service Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title.

1 1114 (59.92%) Windows
2 931 (50.08%) ITIL
3 904 (48.63%) Microsoft
4 874 (47.01%) MS Office
5 864 (46.48%) Active Directory
6 611 (32.87%) Windows 7
7 588 (31.63%) MS Excel
8 481 (25.87%) SLA
9 332 (17.86%) MS Exchange
10 327 (17.59%) Finance
11 298 (16.03%) Service Management
12 282 (15.17%) Citrix
13 259 (13.93%) Windows XP
14 227 (12.21%) Blackberry
15 212 (11.40%) Incident Management
16 182 (9.79%) Microsoft Certification
17 176 (9.47%) Blackberry Enterprise Server
18 166 (8.93%) Legal
19 156 (8.39%) Service Delivery
20 154 (8.28%) Law
21 152 (8.18%) Cisco
22 151 (8.12%) Windows 8
23 149 (8.02%) Windows Server 2008
24 143 (7.69%) MCP
25 138 (7.42%) Analytical Skills
26 133 (7.15%) Banking
27 127 (6.83%) Degree
28 126 (6.78%) VMware
29 125 (6.72%) LAN
30 124 (6.67%) WAN

Service Analyst
Top Related IT Skills in England by Category

For the 6 months to 1 July 2015, IT jobs across the England region that cited Service Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 332 (17.86%) MS Exchange
2 176 (9.47%) Blackberry Enterprise Server
3 92 (4.95%) Exchange Server 2010
4 66 (3.55%) SharePoint
5 65 (3.50%) Exchange Server 2007
6 42 (2.26%) IBM Notes
7 40 (2.15%) WorkSite
8 37 (1.99%) Exchange Server 2003
9 30 (1.61%) Lync
10 22 (1.18%) Exchange Server 2013
10 22 (1.18%) Exchange Server 2000
11 8 (0.43%) IIS
12 5 (0.27%) Apache
12 5 (0.27%) Confluence
13 4 (0.22%) SharePoint 2010
14 2 (0.11%) Drupal
14 2 (0.11%) SharePoint Server
14 2 (0.11%) Tomcat
14 2 (0.11%) CMS
15 1 (0.054%) OpenEdge
Applications
1 874 (47.01%) MS Office
2 588 (31.63%) MS Excel
3 77 (4.14%) MS PowerPoint
4 25 (1.34%) MS Visio
5 5 (0.27%) Spreadsheet
5 5 (0.27%) Adobe Creative Suite
6 4 (0.22%) MS Project
7 1 (0.054%) PowerPivot
Business Applications
1 10 (0.54%) Remedy ITSM
2 5 (0.27%) Agresso
3 4 (0.22%) assyst
3 4 (0.22%) Oracle Applications
3 4 (0.22%) Magento
3 4 (0.22%) Fredhopper
4 3 (0.16%) SAP ERP
5 2 (0.11%) SAP CCM
5 2 (0.11%) Eikon
5 2 (0.11%) SAP BPC
6 1 (0.054%) SAP HCM
6 1 (0.054%) SAP FI/CO
6 1 (0.054%) SAP CO
6 1 (0.054%) RMDS
6 1 (0.054%) Dynamics CRM
6 1 (0.054%) SAP HR
6 1 (0.054%) SAP FI
Cloud Services
1 22 (1.18%) Office 365
2 19 (1.02%) Mimecast
3 7 (0.38%) Amazon AWS
4 6 (0.32%) SaaS
5 5 (0.27%) IaaS
6 3 (0.16%) Google Apps
7 2 (0.11%) PaaS
7 2 (0.11%) Amazon ELB
7 2 (0.11%) Cloud Computing
7 2 (0.11%) Amazon EC2
7 2 (0.11%) Amazon S3
8 1 (0.054%) Microsoft Azure
8 1 (0.054%) Yammer
8 1 (0.054%) iPaaS
Communications & Networking
1 125 (6.72%) LAN
2 124 (6.67%) WAN
3 112 (6.02%) TCP/IP
4 99 (5.33%) VPN
5 85 (4.57%) Internet
6 73 (3.93%) DNS
7 67 (3.60%) DHCP
8 62 (3.34%) Firewall
9 56 (3.01%) VoIP
10 36 (1.94%) Wireless
11 26 (1.40%) IP Telephony
11 26 (1.40%) SAN
12 22 (1.18%) VLAN
13 19 (1.02%) ADSL
14 14 (0.75%) FTP
14 14 (0.75%) SSL
15 13 (0.70%) Extranet
16 12 (0.65%) Broadband
17 10 (0.54%) Ethernet
17 10 (0.54%) Intranet
Database & Business Intelligence
1 52 (2.80%) SQL Server
2 13 (0.70%) SQL Server 2008
3 9 (0.48%) Relational Database
4 7 (0.38%) SQL Server 2005
5 6 (0.32%) Crystal Reports
6 4 (0.22%) MS Access
7 3 (0.16%) Data Warehouse
8 2 (0.11%) SAP BW
8 2 (0.11%) SQL Server 2000
9 1 (0.054%) SQLPlus
9 1 (0.054%) SAP BI
9 1 (0.054%) FileMaker
9 1 (0.054%) SQL Server Integration Services
9 1 (0.054%) Oracle Database
9 1 (0.054%) Data Mining
9 1 (0.054%) RDBMS
9 1 (0.054%) BusinessObjects
9 1 (0.054%) Oracle Reports
9 1 (0.054%) DB2
Development Applications
1 4 (0.22%) Yeoman
2 2 (0.11%) Jenkins
2 2 (0.11%) InstallShield
3 1 (0.054%) JIRA
General
1 327 (17.59%) Finance
2 166 (8.93%) Legal
3 154 (8.28%) Law
4 133 (7.15%) Banking
5 82 (4.41%) Telecoms
6 68 (3.66%) Retail
7 32 (1.72%) International Banking
8 31 (1.67%) Advertising
9 18 (0.97%) Financial Institution
10 14 (0.75%) Publishing
10 14 (0.75%) Investment Banking
11 11 (0.59%) Manufacturing
12 10 (0.54%) Marketing
12 10 (0.54%) German Language
13 9 (0.48%) Pharmaceutical
14 6 (0.32%) Back Office
14 6 (0.32%) French Language
15 5 (0.27%) Games
16 4 (0.22%) Billing
16 4 (0.22%) Front Office
Libraries, Frameworks & Software Standards
1 17 (0.91%) XML
2 14 (0.75%) HTML
3 12 (0.65%) CSS
4 7 (0.38%) COM
5 6 (0.32%) .NET
5 6 (0.32%) Web Services
6 5 (0.27%) HTML5
6 5 (0.27%) Application Packaging
6 5 (0.27%) FIX Protocol
6 5 (0.27%) Flash
7 2 (0.11%) EDI
7 2 (0.11%) Ajax
7 2 (0.11%) ASP.NET
7 2 (0.11%) JSP
8 1 (0.054%) jQuery
8 1 (0.054%) J2EE
Miscellaneous
1 227 (12.21%) Blackberry
2 138 (7.42%) Analytical Skills
3 110 (5.92%) Management Information System
4 37 (1.99%) Computer Science
5 28 (1.51%) Fat Client
5 28 (1.51%) Video Conferencing
5 28 (1.51%) Thin Client
6 27 (1.45%) iPhone
7 25 (1.34%) iPad
8 24 (1.29%) Mathematics
9 21 (1.13%) CMDB
10 18 (0.97%) Hedge funds
11 17 (0.91%) PDA
11 17 (0.91%) Data Centre
12 14 (0.75%) User Experience
13 13 (0.70%) Enterprise Software
13 13 (0.70%) EPoS
14 11 (0.59%) NHS
15 10 (0.54%) Handset
15 10 (0.54%) Statistics
Operating Systems
1 1114 (59.92%) Windows
2 611 (32.87%) Windows 7
3 259 (13.93%) Windows XP
4 151 (8.12%) Windows 8
5 149 (8.02%) Windows Server 2008
6 114 (6.13%) Windows Server 2003
7 66 (3.55%) Android
8 52 (2.80%) Linux
9 50 (2.69%) Windows Server 2012
10 46 (2.47%) Apple iOS
11 39 (2.10%) Windows Vista
12 37 (1.99%) UNIX
13 27 (1.45%) Mac OS X
14 25 (1.34%) Windows 2000 Server
15 12 (0.65%) Windows 2000
16 7 (0.38%) Mac OS
17 6 (0.32%) Windows Mobile
18 4 (0.22%) Solaris
19 2 (0.11%) Ubuntu
20 1 (0.054%) CentOS
Processes & Methodologies
1 931 (50.08%) ITIL
2 298 (16.03%) Service Management
3 212 (11.40%) Incident Management
4 156 (8.39%) Service Delivery
5 123 (6.62%) Problem Management
6 85 (4.57%) ITSM
7 71 (3.82%) Change Management
8 68 (3.66%) Document Management
9 54 (2.90%) CRM
10 53 (2.85%) Configuration Management
10 53 (2.85%) Time Management
11 51 (2.74%) Project Management
12 48 (2.58%) Continuous Improvement
13 44 (2.37%) ITIL V3
14 43 (2.31%) Service Desk Management
15 39 (2.10%) PRINCE2
16 30 (1.61%) Asset Management
16 30 (1.61%) Mentoring
17 25 (1.34%) Practice Management
18 20 (1.08%) Disaster Recovery
Programming Languages
1 70 (3.77%) SQL
2 25 (1.34%) C
3 15 (0.81%) JavaScript
4 10 (0.54%) Java
5 8 (0.43%) PowerShell
6 7 (0.38%) VBA
7 2 (0.11%) T-SQL
7 2 (0.11%) VB
8 1 (0.054%) ActionScript
8 1 (0.054%) PHP
8 1 (0.054%) PL/SQL
8 1 (0.054%) C#
8 1 (0.054%) Python
8 1 (0.054%) Shell Script
8 1 (0.054%) ActionScript 2.0
Qualifications
1 182 (9.79%) Microsoft Certification
2 143 (7.69%) MCP
3 127 (6.83%) Degree
4 93 (5.00%) ITIL Certification
5 81 (4.36%) Security Cleared
6 74 (3.98%) Cisco Certification
7 70 (3.77%) CCNA
8 69 (3.71%) MCSE
9 60 (3.23%) MCDST
10 58 (3.12%) MCITP
11 51 (2.74%) SC Cleared
12 47 (2.53%) A+ Certification
13 39 (2.10%) ITIL Foundation Certificate
14 36 (1.94%) MCSA
15 33 (1.78%) MOS
16 26 (1.40%) MCTS
17 7 (0.38%) CCENT
18 6 (0.32%) HND
19 4 (0.22%) SAP Certification
19 4 (0.22%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 481 (25.87%) SLA
2 28 (1.51%) ISO 9001
3 10 (0.54%) ISO/IEC 27001
4 5 (0.27%) QA
5 4 (0.22%) PCI DSS
6 2 (0.11%) EMIR
6 2 (0.11%) HL7
6 2 (0.11%) JSP 440
6 2 (0.11%) MiFID
7 1 (0.054%) COBIT
System Software
1 864 (46.48%) Active Directory
2 89 (4.79%) VMware Infrastructure
3 58 (3.12%) Hyper-V
4 48 (2.58%) XenApp
5 20 (1.08%) XenServer
6 16 (0.86%) XenDesktop
7 14 (0.75%) Terminal Services
8 10 (0.54%) vSphere
9 8 (0.43%) Citrix Presentation Server
10 6 (0.32%) Terminal Server
11 5 (0.27%) Microsoft App-V
12 4 (0.22%) Xen
12 4 (0.22%) NFS
12 4 (0.22%) VMware ESXi
13 3 (0.16%) MetaFrame
13 3 (0.16%) VMware ESX
13 3 (0.16%) KVM
14 2 (0.11%) UAG
15 1 (0.054%) vCloud
15 1 (0.054%) Forefront TMG
Systems Management
1 70 (3.77%) SCCM
2 22 (1.18%) Norton AntiVirus
2 22 (1.18%) Backup Exec
3 10 (0.54%) Systems Management Server (SMS)
4 9 (0.48%) DameWare
5 7 (0.38%) OpenView
6 5 (0.27%) SCOM
6 5 (0.27%) ZENworks
6 5 (0.27%) SCSM
7 4 (0.22%) Tivoli Storage Manager
8 3 (0.16%) MOM
8 3 (0.16%) Tivoli
8 3 (0.16%) Nagios
8 3 (0.16%) NetBackup
8 3 (0.16%) WSUS
8 3 (0.16%) SCDPM
9 2 (0.11%) Ansible
9 2 (0.11%) AirWatch
9 2 (0.11%) CA Spectrum
9 2 (0.11%) ITRS Geneos
Vendors
1 904 (48.63%) Microsoft
2 282 (15.17%) Citrix
3 152 (8.18%) Cisco
4 126 (6.78%) VMware
5 68 (3.66%) HP
6 50 (2.69%) Remedy
7 44 (2.37%) Symantec
8 43 (2.31%) Lotus
9 40 (2.15%) ServiceNow
10 39 (2.10%) Apple
11 33 (1.78%) Bloomberg
12 29 (1.56%) Reuters
13 26 (1.40%) Dell
13 26 (1.40%) OpenText
14 21 (1.13%) Avaya
15 19 (1.02%) NetApp
16 18 (0.97%) McAfee
16 18 (0.97%) LANDesk
17 17 (0.91%) Adobe
17 17 (0.91%) SAP
Godalming, Surrey
Opus Recruitment Solutions Ltd
Posted: 5 hours ago
Basingstoke, Hampshire
HAYS INFORMATION TECHNOLOGY
Salary: £20000.00 - £24000.00 per annum + benefits
Posted: 10 hours ago
City, London
McGregor Boyall
Salary: £35000 - £38000 per annum + Package
Posted: 10 hours ago
City, London
McGregor Boyall
Salary: £35 - £40 per annum
Posted: 11 hours ago
City, London
McGregor Boyall
Posted: 11 hours ago
Gloucester, Gloucestershire
Proactive Appointments
Salary: Up to £27,000 per annum DOE + Benefits
Posted: 11 hours ago
Gloucester, Gloucestershire
Proactive Appointments
Salary: Up to £24,000 per annum + Benefits
Posted: 11 hours ago
Portsmouth, Hampshire
Ping IT Recruitment ltd
Salary: From £21,000 to £24,000 per annum
Posted: 12 hours ago
London
Franklin Bates
Salary: £28,000 per annum
Posted: 12 hours ago
Nottinghamshire
MidlandHR
Salary: benefits
Posted: 17 hours ago
Birmingham, West Midlands (County)
Millshill Recruitment Ltd
Salary: From £20,000 to £22,000 per annum + Bens
Posted: 19 hours ago
Harrogate, Yorkshire
IT Talent Solutions Ltd
Posted: Yesterday
London
Information Technology Services
Salary: £32k - 38k per year + Great benefits
Posted: Yesterday
Manchester, Lancashire
Newton Blue
Salary: £20000 - £23000 per annum
Posted: 2 days ago
Central London / West End
Keystream Technology
Salary: From £20,500 to £23,500 per annum
Posted: 2 days ago
Leeds, West Yorkshire
Staffline Express / Group
Salary: From £25,000 to £35,000 per annum
Posted: 2 days ago
Wakefield, West Yorkshire
Ashdown IT
Salary: £20000 - £22000 per annum + benefits
Posted: 2 days ago
Birmingham, West Midlands (County)
SCC
Salary: From £17,000 to £18,000 per annum
Posted: 2 days ago
Stockport, Cheshire
Saxon Recruitment Solutions
Salary: £20000 - £23000 per annum + Bonus & Benefits
Posted: 4 days ago
Hemel Hempstead, Hertfordshire
Green Thompson Consulting
Salary: From £18,000 to £24,000 per annum
Posted: 5 days ago