The statistics below represent IT jobs advertised across the England region that had Service Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 7 December 2016 with a comparison to same period over 2 years.

3 months to
7 Dec 2016
Same period 2015 Same period 2014
Service Analyst
Rank 270 241 214
Rank change year-on-year
-29 -27
Permanent jobs requiring a Service Analyst 1023 1405 1582
As % of all permanent IT jobs located in England 1.21% 1.40% 1.49%
As % of the Job Titles category 1.26% 1.45% 1.54%
Number of salaries quoted 858 1196 1371
Median salary £28,500 £27,000 £26,500
Median salary % change year-on-year
+5.55% +1.88%
90% offered a salary of more than £19,500 £19,000 £19,000
10% offered a salary of more than £47,500 £60,000 £47,700
UK excluding London median salary £23,500 £22,500 £22,500
% change year-on-year
+4.44% -
Service Analyst
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
81506 97087 102609
As % of all permanent IT jobs located in England 96.49% 96.63% 96.58%
Number of salaries quoted 68195 81824 85600
Median salary £47,500 £45,000 £45,000
Median salary % change year-on-year
+5.55% -
90% offered a salary of more than £27,500 £27,500 £26,000
10% offered a salary of more than £75,000 £70,000 £70,000
UK excluding London median salary £42,000 £41,000 £40,000
% change year-on-year
+2.43% +2.50%

Service Analyst
Jobs Demand Trend in England

The demand trend of job ads across the England region that featured Service Analyst in the job title.

Service Analyst Jobs Demand Trend in England

Service Analyst
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Analyst across the England region.

Service Analyst Salary Trend in England

Service Analyst
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Service Analyst across the England region over the 3 months to 7 December 2016.

Service Analyst Salary Histogram in England

Service Analyst
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Analyst within the England region over the 3 months to 7 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -24 418 £32,500 -7.14% 30
South East +15 220 £23,750 -5.00% 21
Yorkshire +6 90 £22,000 - 14
East of England -34 79 £30,500 +27.08% 6
South West +9 68 £23,000 +5.74% 6
West Midlands -34 56 £22,500 +7.14% 8
North West -72 51 £25,250 +12.22% 6
East Midlands -12 42 £24,750 +16.85% 7
North East +8 10 £20,000 -9.09% 2
Service Analyst
UK

Service Analyst Skill Set
Top 30 Related IT Skills in England

For the 6 months to 7 December 2016, Service Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the England region featuring Service Analyst in the job title.

1 1153 (49.46%) Windows
2 1024 (43.93%) ITIL
3 901 (38.65%) Active Directory
4 848 (36.38%) Microsoft
5 782 (33.55%) MS Office
6 736 (31.57%) Finance
7 630 (27.03%) MS Excel
8 597 (25.61%) Windows 7
9 473 (20.29%) SLA
10 361 (15.49%) Citrix
11 333 (14.29%) Service Management
12 279 (11.97%) MS Exchange
13 243 (10.42%) Windows Server
14 222 (9.52%) Cisco
15 218 (9.35%) Incident Management
16 213 (9.14%) Analytical Skills
17 208 (8.92%) Legal
18 199 (8.54%) Banking
19 195 (8.37%) Law
20 191 (8.19%) SQL
21 184 (7.89%) Service Delivery
22 169 (7.25%) VMware
23 168 (7.21%) Degree
24 160 (6.86%) Windows 8
25 158 (6.78%) Agile Software Development
25 158 (6.78%) Microsoft Certification
26 157 (6.74%) VPN
27 145 (6.22%) Blackberry
28 137 (5.88%) Business Analysis
29 132 (5.66%) Change Management

Service Analyst Skill Set
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 279 (11.97%) MS Exchange
2 90 (3.86%) Exchange Server 2010
3 89 (3.82%) SharePoint
4 79 (3.39%) Exchange Server 2007
5 64 (2.75%) Blackberry Enterprise Server
6 41 (1.76%) Skype for Business
7 32 (1.37%) Exchange Server 2003
8 31 (1.33%) Exchange Server 2013
9 20 (0.86%) Confluence
10 13 (0.56%) IBM Notes
11 11 (0.47%) IIS
12 8 (0.34%) JBoss
13 6 (0.26%) SharePoint 2010
14 4 (0.17%) CMS
14 4 (0.17%) SAS
15 3 (0.13%) Apache
15 3 (0.13%) Exchange Server 5.5
15 3 (0.13%) Tomcat
15 3 (0.13%) WebSphere
16 2 (0.086%) GlassFish
Applications
1 782 (33.55%) MS Office
2 630 (27.03%) MS Excel
3 79 (3.39%) MS PowerPoint
4 39 (1.67%) MS Visio
5 20 (0.86%) MS Project
6 12 (0.51%) Spreadsheet
7 4 (0.17%) Adobe Creative Suite
8 2 (0.086%) InfoPath
8 2 (0.086%) SPSS
9 1 (0.043%) Acrobat
Business Applications
1 20 (0.86%) SAP Oil and Gas
2 14 (0.60%) Remedy ITSM
3 11 (0.47%) Eikon
4 10 (0.43%) Dynamics CRM
4 10 (0.43%) Salesforce.com CRM
5 6 (0.26%) PeopleSoft HRMS
6 3 (0.13%) Dynamics NAV
6 3 (0.13%) Oracle ERP
7 2 (0.086%) assyst
7 2 (0.086%) Dynamics AX
7 2 (0.086%) Eloqua
7 2 (0.086%) FastStats
7 2 (0.086%) Retail-J
7 2 (0.086%) SAP ERP
7 2 (0.086%) SAP InfiniteInsight
8 1 (0.043%) Dynamics GP
8 1 (0.043%) FINCAD Analytics
8 1 (0.043%) Maximo
8 1 (0.043%) Oracle BPM
8 1 (0.043%) Oracle Payables
Cloud Services
1 120 (5.15%) Office 365
2 36 (1.54%) Mimecast
3 21 (0.90%) Microsoft Azure
4 20 (0.86%) SaaS
5 5 (0.21%) Cloud Computing
6 3 (0.13%) Amazon AWS
7 1 (0.043%) Adobe Creative Cloud
7 1 (0.043%) G Suite
7 1 (0.043%) OpenShift
Communications & Networking
1 157 (6.74%) VPN
2 127 (5.45%) TCP/IP
3 103 (4.42%) DNS
4 98 (4.20%) LAN
5 94 (4.03%) WAN
6 86 (3.69%) VoIP
7 76 (3.26%) DHCP
8 66 (2.83%) Firewall
9 54 (2.32%) Internet
10 25 (1.07%) Remote Desktop
11 23 (0.99%) Wireless
12 21 (0.90%) IP Telephony
13 20 (0.86%) SSL
14 15 (0.64%) SAN
15 14 (0.60%) Intranet
15 14 (0.60%) SMTP
15 14 (0.60%) Wi-Fi
16 13 (0.56%) Network Security
17 11 (0.47%) Skype
18 9 (0.39%) LDAP
Database & Business Intelligence
1 72 (3.09%) SQL Server
2 15 (0.64%) SQL Server Reporting Services
3 12 (0.51%) BusinessObjects
4 11 (0.47%) QlikView
5 10 (0.43%) MS Access
6 9 (0.39%) Oracle Reports
7 8 (0.34%) Crystal Reports
7 8 (0.34%) Data Warehouse
7 8 (0.34%) GIS
7 8 (0.34%) Oracle Database
7 8 (0.34%) Relational Database
8 7 (0.30%) SQL Server Integration Services
9 6 (0.26%) BusinessObjects Business Intelligence
9 6 (0.26%) SQL Server 2008
10 5 (0.21%) Big Data
11 3 (0.13%) MySQL
11 3 (0.13%) SQL Server 2012
11 3 (0.13%) SQL Server Analysis Services
12 2 (0.086%) SQL Server 2000
12 2 (0.086%) SQL Server 2005
Development Applications
1 53 (2.27%) JIRA
2 13 (0.56%) Selenium
3 8 (0.34%) SpecFlow
4 7 (0.30%) JUnit
4 7 (0.30%) NUnit
4 7 (0.30%) SQL Server Management Studio (SSMS)
4 7 (0.30%) TestNG
5 5 (0.21%) HP UFT
5 5 (0.21%) Team Foundation Server
6 4 (0.17%) AppScan
6 4 (0.17%) Grunt
6 4 (0.17%) gulp
6 4 (0.17%) jspm
6 4 (0.17%) TeamCity
7 3 (0.13%) Selenium IDE
7 3 (0.13%) SoapUI
8 2 (0.086%) Bugzilla
8 2 (0.086%) MSTest
8 2 (0.086%) Visual Studio
8 2 (0.086%) WebDriver
General
1 736 (31.57%) Finance
2 208 (8.92%) Legal
3 199 (8.54%) Banking
4 195 (8.37%) Law
5 75 (3.22%) Telecoms
6 69 (2.96%) Marketing
7 40 (1.72%) German Language
8 34 (1.46%) French Language
8 34 (1.46%) Retail
9 32 (1.37%) Manufacturing
10 26 (1.12%) Back Office
10 26 (1.12%) International Banking
11 24 (1.03%) Financial Institution
12 22 (0.94%) Investment Banking
13 21 (0.90%) Electronics
13 21 (0.90%) Front Office
14 19 (0.82%) Spanish Language
15 11 (0.47%) Publishing
16 7 (0.30%) Advertising
17 6 (0.26%) Billing
Libraries, Frameworks & Software Standards
1 43 (1.84%) .NET
2 24 (1.03%) ASP.NET
3 20 (0.86%) HTML
4 17 (0.73%) XML
5 16 (0.69%) Web Services
6 12 (0.51%) jQuery
7 11 (0.47%) CSS
8 7 (0.30%) Middleware
8 7 (0.30%) XSL
9 6 (0.26%) COM
10 5 (0.21%) .NET Framework
10 5 (0.21%) CSS3
10 5 (0.21%) Entity Framework
10 5 (0.21%) HTML5
11 4 (0.17%) ASP.NET Web API
11 4 (0.17%) REST
12 3 (0.13%) FIX Protocol
12 3 (0.13%) Software Packaging
13 2 (0.086%) XSD
13 2 (0.086%) XSLT
Miscellaneous
1 213 (9.14%) Analytical Skills
2 145 (6.22%) Blackberry
3 66 (2.83%) iPhone
4 62 (2.66%) Management Information System
5 51 (2.19%) iPad
6 40 (1.72%) Video Conferencing
7 36 (1.54%) Fintech
8 35 (1.50%) Smartphone
9 32 (1.37%) Computer Science
10 31 (1.33%) Data Centre
11 28 (1.20%) Virtual Team
12 22 (0.94%) Driving Licence
13 21 (0.90%) Mathematics
14 17 (0.73%) Statistics
15 16 (0.69%) Enterprise Software
16 15 (0.64%) Foreign Exchange (FX)
17 14 (0.60%) Client/Server
18 10 (0.43%) Enterprise Storage
18 10 (0.43%) NHS
19 9 (0.39%) Hedge funds
Operating Systems
1 1153 (49.46%) Windows
2 597 (25.61%) Windows 7
3 243 (10.42%) Windows Server
4 160 (6.86%) Windows 8
5 123 (5.28%) Windows Server 2008
6 103 (4.42%) Windows XP
7 102 (4.38%) Windows 10
8 87 (3.73%) Windows Server 2012
9 83 (3.56%) Windows Server 2003
10 81 (3.47%) Linux
11 55 (2.36%) Android
12 38 (1.63%) Unix
13 34 (1.46%) Mac OS X
14 28 (1.20%) Windows Vista
15 22 (0.94%) Apple iOS
16 10 (0.43%) Mac OS
17 9 (0.39%) Windows 2000
18 4 (0.17%) Red Hat Enterprise Linux
19 3 (0.13%) Windows NT
19 3 (0.13%) Windows Phone
Processes & Methodologies
1 1024 (43.93%) ITIL
2 333 (14.29%) Service Management
3 218 (9.35%) Incident Management
4 184 (7.89%) Service Delivery
5 158 (6.78%) Agile Software Development
6 137 (5.88%) Business Analysis
7 132 (5.66%) Change Management
8 130 (5.58%) ITIL V3
9 129 (5.53%) Problem Management
10 125 (5.36%) ITSM
11 102 (4.38%) Project Management
12 92 (3.95%) Ticket Management
13 87 (3.73%) Stakeholder Management
14 74 (3.17%) Document Management
15 72 (3.09%) SDLC
15 72 (3.09%) Time Management
16 65 (2.79%) CRM
17 63 (2.70%) PRINCE2
18 60 (2.57%) Asset Management
19 59 (2.53%) Mentoring
Programming Languages
1 191 (8.19%) SQL
2 44 (1.89%) C#
3 38 (1.63%) C
4 30 (1.29%) PowerShell
5 23 (0.99%) Java
6 20 (0.86%) VB
7 19 (0.82%) JavaScript
8 14 (0.60%) T-SQL
9 10 (0.43%) Python
9 10 (0.43%) VBA
10 7 (0.30%) C++
11 4 (0.17%) XPath
12 3 (0.13%) PL/SQL
12 3 (0.13%) R
13 2 (0.086%) PHP
14 1 (0.043%) Bash Shell
14 1 (0.043%) MATLAB
14 1 (0.043%) Perl
14 1 (0.043%) Scala
Qualifications
1 168 (7.21%) Degree
2 158 (6.78%) Microsoft Certification
3 114 (4.89%) ITIL Certification
4 99 (4.25%) Security Cleared
5 88 (3.78%) MCSE
6 70 (3.00%) MCP
7 58 (2.49%) Cisco Certification
8 54 (2.32%) SC Cleared
9 52 (2.23%) MCSA
10 46 (1.97%) CCNA
11 40 (1.72%) MCITP
12 34 (1.46%) ISEB
13 29 (1.24%) DV Cleared
14 28 (1.20%) MOS
15 23 (0.99%) ITIL Foundation Certificate
16 21 (0.90%) MCTS
17 19 (0.82%) A+ Certification
18 15 (0.64%) MCDST
19 13 (0.56%) ISTQB
20 10 (0.43%) CCNP
Quality Assurance & Compliance
1 473 (20.29%) SLA
2 40 (1.72%) QA
3 26 (1.12%) Sarbanes-Oxley
4 16 (0.69%) ISO/IEC 27001
5 14 (0.60%) ISO 9001
6 10 (0.43%) MiFID
7 9 (0.39%) Data Quality
8 7 (0.30%) ISO/IEC 17799
8 7 (0.30%) ISO19770
9 5 (0.21%) Dodd-Frank
9 5 (0.21%) EMIR
10 3 (0.13%) COBIT
11 2 (0.086%) Actionable Recommendations
12 1 (0.043%) FATCA
12 1 (0.043%) ISO22301
12 1 (0.043%) ISO27002
12 1 (0.043%) PCI DSS
12 1 (0.043%) SEPA
System Software
1 901 (38.65%) Active Directory
2 99 (4.25%) VMware Infrastructure
3 59 (2.53%) Hyper-V
4 56 (2.40%) XenApp
5 40 (1.72%) XenDesktop
6 13 (0.56%) IMail Server
7 8 (0.34%) VMware ESX
8 7 (0.30%) Virtual Machines
9 6 (0.26%) vSphere
10 5 (0.21%) UAG
10 5 (0.21%) vCloud
11 4 (0.17%) Virtual Desktop
11 4 (0.17%) Virtual Servers
11 4 (0.17%) VMware ESXi
12 3 (0.13%) BitLocker
12 3 (0.13%) BlackBerry Internet Service
12 3 (0.13%) Terminal Services
13 2 (0.086%) Microsoft App-V
14 1 (0.043%) NDS
14 1 (0.043%) Terminal Server
Systems Management
1 83 (3.56%) SCCM
2 27 (1.16%) Backup Exec
3 25 (1.07%) SCOM
4 21 (0.90%) AirWatch
5 17 (0.73%) Nagios
6 13 (0.56%) NetBackup
7 11 (0.47%) WSUS
8 9 (0.39%) RSA Archer
9 8 (0.34%) Norton AntiVirus
10 6 (0.26%) CA Spectrum
10 6 (0.26%) DameWare
11 5 (0.21%) vRealize
12 4 (0.17%) FortiGate
12 4 (0.17%) HP Fortify
12 4 (0.17%) Nessus
12 4 (0.17%) Symantec Enterprise Vault
12 4 (0.17%) Systems Management Server (SMS)
13 3 (0.13%) Casper Suite
13 3 (0.13%) OpenView
13 3 (0.13%) OVSD
Vendors
1 848 (36.38%) Microsoft
2 361 (15.49%) Citrix
3 222 (9.52%) Cisco
4 169 (7.25%) VMware
5 82 (3.52%) iManage
6 71 (3.05%) Apple
7 69 (2.96%) Remedy
8 55 (2.36%) ServiceNow
9 48 (2.06%) SAP
10 47 (2.02%) HP
11 46 (1.97%) Dell
11 46 (1.97%) Mitel
12 43 (1.84%) Oracle
13 36 (1.54%) Symantec
14 32 (1.37%) LANDesk
15 27 (1.16%) Bloomberg
16 26 (1.12%) Avaya
17 23 (0.99%) Reuters
18 21 (0.90%) Adobe
18 21 (0.90%) MobileIron
Nottingham, Nottinghamshire
Harvey Nash plc
Salary: £15000 - £19000 per annum
Posted: 32 minutes ago
London
Ashdown IT
Salary: £25000 per annum
Posted: Yesterday
Ferndown, Dorset
Ashdown IT
Salary: £25000 per annum
Posted: Yesterday
Hounslow, Middlesex
Global Technology Solutions Ltd
Salary: £20000 - £22000 per annum
Posted: 23 hours ago
Solihull, West Midlands (County)
Greywood Associates Limited
Salary: £17000 - £22000 per annum + Benefits
Posted: 18 hours ago
Southampton, Hampshire
Polar Recruitment
Salary: £16000 - £22000 per annum + + Benefits
Posted: Yesterday
Leicester, Leicestershire
De Montfort Uni
Salary: From £26,052 to £32,004 per annum
Posted: 19 hours ago
Newcastle Upon Tyne, Tyne and Wear
Northern Recruitment Group
Salary: £19,000 per annum
Posted: Yesterday
London
Ashdown IT
Salary: £31000 per annum + 25 days holiday, bonus, pension
Posted: Yesterday
Southampton, Hampshire
Haybrook IT Resourcing Ltd
Salary: Up to £23,000 per annum
Posted: 19 hours ago
Southampton, Hampshire
Colston Consulting
Salary: £75 - £110 per day
Posted: Yesterday
London
Lorien Resourcing
Salary: £40000 - £45000 per annum + +Bonus +Benefits
Posted: Yesterday
Brackley, Northamptonshire
Applause IT Innovation
Salary: £19000 - £24000 per annum + + Bonus + Bens
Posted: Yesterday
Castleford, West Yorkshire
Searchability
Salary: £14000 - £16000 per annum
Posted: Yesterday
Malmesbury, Wiltshire
Redrock Consulting Ltd
Salary: £20000 - £23500 per annum
Posted: 21 hours ago
Reading, Berkshire
Reed Technology
Salary: £18000 - £25000 per annum
Posted: Yesterday
Peterborough, Cambridgeshire
ReThink Recruitment
Salary: Bonus + Benefits
Posted: Yesterday
East London
Spencer Rose
Salary: From £50,000 to £50,000 per annum
Posted: 19 hours ago
Bath, Avon
Sanderson
Salary: £19000.00 - £23000.00 per annum
Posted: 5 days ago
London
Plan-net
Salary: Unspecified Market rate
Posted: 5 days ago
Bristol, Avon
Redrock Consulting Ltd
Salary: £20000 - £24000 per annum
Posted: Yesterday
Northamptonshire
TEKsystems
Salary: £20000 - £25000 per annum + Bonus & Benefits
Posted: 2 days ago
City, London
Robert Half
Salary: £20000 - £27500 per annum
Posted: 5 days ago
London
onezeero.
Salary: £24000 - £27000 per annum + Great Bonus and Package
Posted: Yesterday
Southampton, Hampshire
Networkers
Salary: £20000 - £22000 per annum
Posted: 6 days ago
Brighton, East Sussex
ARC IT Recruitment Ltd
Salary: Up to £21k + benefits
Posted: 4 days ago
London
Information Technology Services
Salary: £30k - 35k per year
Posted: 2 days ago
Horley, Surrey
Senitor Associates
Salary: £18000 - £20000 per annum + training
Posted: 4 days ago
Cambridgeshire
Oho Group Ltd.
Salary: £25000 - £34000 per annum
Posted: 6 days ago
Surrey
Ashdown IT
Salary: £18000 - £23000 per annum + Training
Posted: 5 days ago