The table below looks at the statistics for the Service Analyst role in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited Service Analyst in their job title over the 3 months to 23 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
23 Sep 2014
Same period 2013 Same period 2012
Service Analyst
Rank 270 336 392
Rank change year-on-year
+66 +56
Permanent jobs requiring a Service Analyst 1092 742 674
As % of all permanent IT jobs located in England 1.02% 0.75% 0.61%
As % of the Job Titles category 1.08% 0.79% 0.64%
Number of salaries quoted 918 650 591
Average salary £24,000 £23,000 £24,000
Average salary % change year-on-year
+4.34% -4.16%
90% offered a salary of more than £18,000 £17,500 £18,000
10% offered a salary of more than £39,600 £37,500 £38,000
UK excluding London average salary £22,000 £21,000 £22,500
% change year-on-year
+4.76% -6.66%
Service Analyst
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
100671 93884 105537
As % of all permanent IT jobs located in England 94.40% 94.28% 95.26%
Number of salaries quoted 82315 78929 90739
Average salary £45,000 £43,500 £42,500
Average salary % change year-on-year
+3.44% +2.35%
90% offered a salary of more than £26,500 £26,500 £26,500
10% offered a salary of more than £70,000 £67,500 £70,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Service Analyst
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing Service Analyst in the job title across the England region as a proportion of the total demand within the Job Titles category.

Service Analyst Jobs Demand Trend in England

Service Analyst
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Analyst across the England region.

Service Analyst Salary Trend in England

Service Analyst
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Service Analyst across the England region over the 3 months to 23 September 2014.

Service Analyst Salary Histogram in England

Service Analyst
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Analyst within the England region over the 3 months to 23 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +96 424 £30,000 - 39
South East +18 221 £23,000 +8.23% 34
Yorkshire -6 126 £19,000 -13.63% 8
North West +19 84 £20,000 -4.76% 7
East of England +14 73 £25,500 +24.39% 13
South West -1 59 £23,250 +16.25% 10
West Midlands -6 55 £20,248 -8.99% 8
East Midlands +2 45 £19,500 -9.30% 6
North East -8 6 £19,250 -1.28% 2
Service Analyst
UK

Service Analyst
Top 30 Related IT Skills in England

For the 6 months to 23 September 2014, IT jobs across the England region that cited Service Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title.

1 1126 (56.53%) ITIL
2 1104 (55.42%) Windows
3 900 (45.18%) Active Directory
4 821 (41.21%) Microsoft
5 788 (39.56%) MS Office
6 609 (30.57%) MS Excel
7 577 (28.97%) Windows 7
8 456 (22.89%) SLA
9 397 (19.93%) Windows XP
10 380 (19.08%) Finance
11 370 (18.57%) MS Exchange
12 352 (17.67%) Citrix
13 310 (15.56%) Service Management
14 275 (13.81%) Microsoft Certification
15 243 (12.20%) Incident Management
16 237 (11.90%) Blackberry
17 194 (9.74%) Analytical Skills
18 192 (9.64%) Service Delivery
19 177 (8.89%) Windows Server 2003
20 156 (7.83%) Cisco
21 153 (7.68%) Windows Server 2008
22 143 (7.18%) TCP/IP
23 140 (7.03%) ITIL Certification
23 140 (7.03%) Legal
24 138 (6.93%) MCP
25 136 (6.83%) Problem Management
26 133 (6.68%) Degree
26 133 (6.68%) VMware
27 131 (6.58%) Law
28 125 (6.28%) MCSE

Service Analyst
Top Related IT Skills in England by Category

For the 6 months to 23 September 2014, IT jobs across the England region that cited Service Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 370 (18.57%) MS Exchange
2 114 (5.72%) Blackberry Enterprise Server
3 82 (4.12%) Exchange Server 2007
4 65 (3.26%) SharePoint
5 59 (2.96%) Exchange Server 2010
6 56 (2.81%) Exchange Server 2003
7 54 (2.71%) Apache
8 48 (2.41%) Lync
9 39 (1.96%) IBM Notes
10 22 (1.10%) SharePoint 2010
11 20 (1.00%) IIS
12 16 (0.80%) Tomcat
12 16 (0.80%) WorkSite
13 11 (0.55%) CMS
14 9 (0.45%) Liferay
15 8 (0.40%) Moodle
15 8 (0.40%) Exchange Server 2000
16 7 (0.35%) Exchange Server 2013
17 4 (0.20%) Adobe CQ
18 3 (0.15%) IBM HTTP Server
Applications
1 788 (39.56%) MS Office
2 609 (30.57%) MS Excel
3 78 (3.92%) MS PowerPoint
4 27 (1.36%) MS Visio
5 7 (0.35%) MS Project
6 6 (0.30%) Spreadsheet
7 4 (0.20%) Acrobat
Business Applications
1 26 (1.31%) Remedy ITSM
2 7 (0.35%) Dynamics CRM
3 4 (0.20%) Oracle Applications
4 3 (0.15%) assyst
4 3 (0.15%) Dynamics NAV
4 3 (0.15%) Bond Adapt
4 3 (0.15%) Sage 50
5 2 (0.10%) SAP Oil and Gas
6 1 (0.050%) Misys Midas
6 1 (0.050%) SAP CS
Cloud Services
1 39 (1.96%) Office 365
2 28 (1.41%) SaaS
3 13 (0.65%) Microsoft Azure
4 7 (0.35%) PaaS
4 7 (0.35%) IaaS
5 4 (0.20%) Cloud Computing
6 3 (0.15%) Amazon EC2
6 3 (0.15%) Amazon S3
6 3 (0.15%) Amazon AWS
7 2 (0.10%) Google Apps
Communications & Networking
1 143 (7.18%) TCP/IP
2 110 (5.52%) DNS
3 105 (5.27%) VoIP
3 105 (5.27%) WAN
4 101 (5.07%) LAN
5 89 (4.47%) DHCP
6 85 (4.27%) VPN
7 78 (3.92%) Internet
8 53 (2.66%) Firewall
9 47 (2.36%) Wireless
10 44 (2.21%) ADSL
11 42 (2.11%) Broadband
12 35 (1.76%) IP Telephony
13 34 (1.71%) Ethernet
14 33 (1.66%) SAN
15 23 (1.15%) 3G
16 17 (0.85%) Intranet
17 16 (0.80%) Cisco ASA
18 11 (0.55%) FWSM
18 11 (0.55%) FTP
Database & Business Intelligence
1 59 (2.96%) SQL Server
2 22 (1.10%) SQL Server 2008
3 16 (0.80%) SQL Server 2005
4 9 (0.45%) MS Access
5 6 (0.30%) MySQL
6 5 (0.25%) Crystal Reports
6 5 (0.25%) Data Warehouse
7 4 (0.20%) DB2
7 4 (0.20%) Relational Database
8 2 (0.10%) Oracle Database
8 2 (0.10%) BusinessObjects XI
8 2 (0.10%) BusinessObjects Web Intelligence
9 1 (0.050%) SQL Server 2012
9 1 (0.050%) Data Mining
9 1 (0.050%) Oracle Database 10g
9 1 (0.050%) SQL Server 2000
9 1 (0.050%) SQL Server Reporting Services
Development Applications
1 9 (0.45%) JMeter
1 9 (0.45%) Selenium
2 5 (0.25%) JIRA
3 4 (0.20%) Team Foundation Server
4 1 (0.050%) Serena SBM
4 1 (0.050%) Subversion
General
1 380 (19.08%) Finance
2 140 (7.03%) Legal
3 131 (6.58%) Law
4 105 (5.27%) Banking
5 80 (4.02%) Telecoms
6 54 (2.71%) Retail
7 36 (1.81%) Financial Institution
8 24 (1.20%) French Language
9 23 (1.15%) Advertising
10 14 (0.70%) German Language
10 14 (0.70%) Investment Banking
11 13 (0.65%) Marketing
12 12 (0.60%) Publishing
13 9 (0.45%) Spanish Language
14 7 (0.35%) Italian Language
14 7 (0.35%) Back Office
15 4 (0.20%) Electronics
15 4 (0.20%) Multimedia
15 4 (0.20%) Billing
15 4 (0.20%) Portuguese Language
Libraries, Frameworks & Software Standards
1 24 (1.20%) .NET
2 12 (0.60%) HTML
3 10 (0.50%) CSS
4 6 (0.30%) COM
5 4 (0.20%) Web Services
5 4 (0.20%) XML
6 3 (0.15%) Flash
6 3 (0.15%) WebSphere MQ
6 3 (0.15%) J2EE
7 2 (0.10%) SOAP
7 2 (0.10%) Hibernate
8 1 (0.050%) Java EE
8 1 (0.050%) Application Packaging
8 1 (0.050%) Middleware
8 1 (0.050%) OLE
8 1 (0.050%) LAMP
Miscellaneous
1 237 (11.90%) Blackberry
2 194 (9.74%) Analytical Skills
3 102 (5.12%) Management Information System
4 43 (2.16%) Computer Science
5 41 (2.06%) iPhone
6 35 (1.76%) PDA
7 33 (1.66%) Fat Client
7 33 (1.66%) Video Conferencing
7 33 (1.66%) Thin Client
7 33 (1.66%) iPad
8 32 (1.61%) Mathematics
9 27 (1.36%) Hedge funds
10 21 (1.05%) EPoS
11 19 (0.95%) Smartphone
12 15 (0.75%) Statistics
13 10 (0.50%) Firmware
14 9 (0.45%) AS400
14 9 (0.45%) Open Source
14 9 (0.45%) Enterprise Software
15 8 (0.40%) iSeries
Operating Systems
1 1104 (55.42%) Windows
2 577 (28.97%) Windows 7
3 397 (19.93%) Windows XP
4 177 (8.89%) Windows Server 2003
5 153 (7.68%) Windows Server 2008
6 80 (4.02%) Windows 8
7 72 (3.61%) Windows Server 2012
8 56 (2.81%) UNIX
9 50 (2.51%) Linux
10 35 (1.76%) Mac OS X
11 28 (1.41%) Windows Vista
11 28 (1.41%) Android
12 25 (1.26%) Windows 2000
13 12 (0.60%) Apple iOS
14 11 (0.55%) Mac OS
15 8 (0.40%) Windows Phone
16 6 (0.30%) Windows Mobile
17 5 (0.25%) Windows 2000 Server
18 3 (0.15%) Red Hat Enterprise Linux
19 1 (0.050%) CentOS
Processes & Methodologies
1 1126 (56.53%) ITIL
2 310 (15.56%) Service Management
3 243 (12.20%) Incident Management
4 192 (9.64%) Service Delivery
5 136 (6.83%) Problem Management
6 103 (5.17%) ITSM
7 90 (4.52%) ITIL V3
8 86 (4.32%) Continuous Improvement
9 85 (4.27%) Project Management
10 68 (3.41%) Time Management
11 67 (3.36%) E-Commerce
12 65 (3.26%) Change Management
13 58 (2.91%) PRINCE2
14 52 (2.61%) Asset Management
15 50 (2.51%) Risk Assessment
16 48 (2.41%) Document Management
17 45 (2.26%) Root Cause Analysis
18 42 (2.11%) Mentoring
19 41 (2.06%) Supplier Management
20 39 (1.96%) CRM
Programming Languages
1 115 (5.77%) SQL
2 54 (2.71%) C
3 16 (0.80%) JavaScript
4 14 (0.70%) PowerShell
5 10 (0.50%) Java
6 6 (0.30%) C#
7 4 (0.20%) T-SQL
7 4 (0.20%) Shell Script
8 3 (0.15%) AWK
8 3 (0.15%) Korn
8 3 (0.15%) PL/SQL
8 3 (0.15%) Bash Shell
8 3 (0.15%) sed
9 2 (0.10%) PHP
9 2 (0.10%) C++
10 1 (0.050%) COBOL
10 1 (0.050%) JCL
10 1 (0.050%) VBScript
10 1 (0.050%) VB
10 1 (0.050%) R
Qualifications
1 275 (13.81%) Microsoft Certification
2 140 (7.03%) ITIL Certification
3 138 (6.93%) MCP
4 133 (6.68%) Degree
5 125 (6.28%) MCSE
6 101 (5.07%) MCITP
7 98 (4.92%) MCSA
8 82 (4.12%) ITIL Foundation Certificate
9 79 (3.97%) Security Cleared
10 69 (3.46%) Cisco Certification
11 65 (3.26%) CCNA
12 61 (3.06%) A+ Certification
13 56 (2.81%) SC Cleared
14 46 (2.31%) MCDST
15 43 (2.16%) MCTS
16 25 (1.26%) Network+ Certification
17 19 (0.95%) MOS
18 18 (0.90%) Citrix Certification
19 14 (0.70%) DV Cleared
20 13 (0.65%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 456 (22.89%) SLA
2 13 (0.65%) QA
3 12 (0.60%) PCI DSS
3 12 (0.60%) ISO/IEC 27001
4 2 (0.10%) ISO 9001
5 1 (0.050%) Sarbanes-Oxley
5 1 (0.050%) TickIT
System Software
1 900 (45.18%) Active Directory
2 94 (4.72%) VMware Infrastructure
3 63 (3.16%) XenApp
4 41 (2.06%) Hyper-V
5 35 (1.76%) Terminal Services
6 21 (1.05%) MetaFrame
7 18 (0.90%) vSphere
8 13 (0.65%) UAG
9 10 (0.50%) XenDesktop
10 5 (0.25%) XenServer
11 4 (0.20%) VMware ESXi
12 3 (0.15%) Tivoli Directory Server
12 3 (0.15%) Xen
12 3 (0.15%) Microsoft Virtual Server
12 3 (0.15%) Novell eDirectory
13 2 (0.10%) Citrix Presentation Server
13 2 (0.10%) VMware Server
13 2 (0.10%) Microsoft App-V
13 2 (0.10%) EMC RecoverPoint
13 2 (0.10%) NFS
Systems Management
1 101 (5.07%) SCCM
2 36 (1.81%) Norton AntiVirus
3 28 (1.41%) Backup Exec
4 23 (1.15%) SCOM
5 9 (0.45%) ServiceCenter
6 7 (0.35%) NetBackup
7 6 (0.30%) Cisco CUCM
7 6 (0.30%) Tivoli
8 4 (0.20%) Systems Management Server (SMS)
8 4 (0.20%) Nagios
9 3 (0.15%) DameWare
9 3 (0.15%) OpenView
9 3 (0.15%) Cisco UCCX
9 3 (0.15%) SCSM
10 2 (0.10%) Symantec Endpoint Protection
10 2 (0.10%) ARCserve
10 2 (0.10%) HP Data Protector
10 2 (0.10%) EMC NetWorker
11 1 (0.050%) Symantec Enterprise Vault
11 1 (0.050%) CiscoWorks
Vendors
1 821 (41.21%) Microsoft
2 352 (17.67%) Citrix
3 156 (7.83%) Cisco
4 133 (6.68%) VMware
5 100 (5.02%) HP
6 82 (4.12%) Remedy
7 63 (3.16%) Symantec
8 61 (3.06%) Apple
9 44 (2.21%) Dell
10 42 (2.11%) ServiceNow
11 40 (2.01%) Avaya
12 39 (1.96%) Lotus
13 36 (1.81%) Juniper
14 35 (1.76%) McAfee
15 27 (1.36%) Sophos
15 27 (1.36%) CheckPoint
16 26 (1.31%) LANDesk
17 25 (1.26%) Veeam
18 24 (1.20%) Oracle
19 21 (1.05%) SAP
South West London
Capita Resourcing - IT Resourcing
Salary: £23000 - £28000 per annum + Excellent Benefits
Posted: 2 hours ago
City, London
4it Recruitment Ltd
Salary: From £20,000 to £28,000 per annum plus additional benefits
Posted: 3 hours ago
Wakefield, West Yorkshire
Davanti Solutions
Salary: From £14,000 to £15,000 per annum
Posted: 5 hours ago
Manchester, Lancashire
Network Rail
Salary: £17,000 per annum
Posted: 5 hours ago
London
Marcus Donald People
Salary: £22000 to £25000 per annum
Posted: 6 hours ago
Coventry, West Midlands (County)
Robert Walters
Salary: £30000 per annum
Posted: 21 hours ago
London
Marcus Donald People
Salary: £20000 to £25000 per annum
Posted: 21 hours ago
Theale, Berkshire
Pepsi
Posted: Yesterday
Cambridge, Cambridgeshire
Cooper Lomaz Recruitment Ltd
Salary: £20k - 24k per year
Posted: Yesterday
Luton, Bedfordshire
Vadis People
Salary: £40000 to £43000 per annum - plus 10% bonus + benefits
Posted: Yesterday
Nottingham, Nottinghamshire
Advantage XPO
Salary: £20000 per annum
Posted: Yesterday
Cambridge, Cambridgeshire
HAYS INFORMATION TECHNOLOGY
Salary: £24000.00 - £27000.00 per annum
Posted: Yesterday
Farnham, Surrey
FT Select
Salary: From £28,000 to £30,000 per annum plus bonus and benefits
Posted: Yesterday
Milton Keynes, Buckinghamshire
Boeing
Salary: Competitive
Posted: Yesterday
Reading, Berkshire
Pepsico Beverages International Ltd
Salary: £27,000 per annum Salary Negotiable
Posted: Yesterday
Dorking, Surrey
Global Technology Solutions Ltd
Salary: £26000 - £30000 per annum + Benefits+Training
Posted: Yesterday
Egham, Surrey
Global Technology Solutions Ltd
Salary: £20000 - £25000 per annum
Posted: Yesterday
London
Information Technology Services
Salary: £32k - 37k per year
Posted: Yesterday
Reading, Berkshire
Pepsico Beverages International Ltd
Salary: From £27,000 to £30,000 per annum
Posted: 3 days ago
Coventry, West Midlands (County)
Experis Ltd
Salary: £30000 per annum + bens
Posted: 3 days ago