The table below looks at the statistics for the Service Analyst role in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited Service Analyst in their job title over the 3 months to 8 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
8 Feb 2016
Same period 2015 Same period 2014
Service Analyst
Rank 230 226 274
Rank change year-on-year
-4 +48
Permanent jobs requiring a Service Analyst 1349 1401 1090
As % of all permanent IT jobs located in England 1.43% 1.41% 1.13%
As % of the Job Titles category 1.48% 1.46% 1.18%
Number of salaries quoted 1170 1247 970
Average salary £28,000 £26,000 £27,500
Average salary % change year-on-year
+7.69% -5.45%
90% offered a salary of more than £19,500 £19,500 £19,500
10% offered a salary of more than £57,150 £50,000 £50,000
UK excluding London average salary £24,000 £23,000 £23,500
% change year-on-year
+4.34% -2.12%
Service Analyst
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
90948 95877 92534
As % of all permanent IT jobs located in England 96.14% 96.48% 96.29%
Number of salaries quoted 77193 80166 75284
Average salary £45,000 £45,000 £45,000
90% offered a salary of more than £27,500 £26,500 £27,000
10% offered a salary of more than £70,000 £70,000 £70,000
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

Service Analyst
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing Service Analyst in the job title across the England region as a proportion of the total demand within the Job Titles category.

Service Analyst Jobs Demand Trend in England

Service Analyst
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Analyst across the England region.

Service Analyst Salary Trend in England

Service Analyst
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Service Analyst across the England region over the 3 months to 8 February 2016.

Service Analyst Salary Histogram in England

Service Analyst
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Analyst within the England region over the 3 months to 8 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London 0 553 £35,000 +4.47% 48
South East -11 266 £25,000 +8.69% 30
Yorkshire -14 106 £23,000 +2.22% 10
North West -10 98 £25,000 +4.16% 15
East of England -5 93 £31,500 +23.52% 12
West Midlands -19 80 £20,000 -4.76% 8
South West +26 76 £23,000 -8.00% 9
East Midlands +26 67 £21,500 -2.27% 5
North East +23 19 £17,000 -20.93% 8
Midlands +15 3 £37,000 +68.18%
Service Analyst
UK

Service Analyst
Top 30 Related IT Skills in England

For the 6 months to 8 February 2016, IT jobs across the England region that cited Service Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title.

1 1246 (44.84%) Windows
2 1051 (37.82%) ITIL
3 1004 (36.13%) Microsoft
4 979 (35.23%) Finance
5 905 (32.57%) Active Directory
6 886 (31.88%) MS Office
7 753 (27.10%) MS Excel
8 556 (20.01%) Windows 7
9 470 (16.91%) SLA
10 402 (14.47%) Service Management
11 389 (14.00%) Citrix
12 342 (12.31%) Analytical Skills
13 311 (11.19%) MS Exchange
14 300 (10.80%) SQL
15 297 (10.69%) Windows Server
16 267 (9.61%) Incident Management
17 245 (8.82%) Degree
18 243 (8.74%) Blackberry
19 238 (8.56%) Service Delivery
20 219 (7.88%) Banking
21 209 (7.52%) Business Analysis
22 203 (7.30%) Law
22 203 (7.30%) VMware
23 191 (6.87%) Legal
24 190 (6.84%) Microsoft Certification
25 183 (6.59%) Change Management
26 178 (6.41%) Windows Server 2008
27 170 (6.12%) Cisco
28 164 (5.90%) Windows 8
29 159 (5.72%) Windows XP

Service Analyst
Top Related IT Skills in England by Category

For the 6 months to 8 February 2016, IT jobs across the England region that cited Service Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 311 (11.19%) MS Exchange
2 117 (4.21%) Exchange Server 2010
3 102 (3.67%) Blackberry Enterprise Server
4 98 (3.53%) SharePoint
5 68 (2.45%) Exchange Server 2007
6 49 (1.76%) Exchange Server 2003
7 38 (1.37%) Skype for Business
8 34 (1.22%) Exchange Server 2013
9 30 (1.08%) SAS
10 21 (0.76%) IIS
11 20 (0.72%) BizTalk Server
12 18 (0.65%) Office Communications Server
13 15 (0.54%) IBM Notes
14 10 (0.36%) SharePoint 2010
14 10 (0.36%) WebSphere
15 9 (0.32%) JBoss
15 9 (0.32%) WebLogic
16 7 (0.25%) MS Project Server
16 7 (0.25%) SharePoint Server
17 6 (0.22%) Apache
Applications
1 886 (31.88%) MS Office
2 753 (27.10%) MS Excel
3 104 (3.74%) MS PowerPoint
4 47 (1.69%) MS Visio
5 20 (0.72%) MS Project
6 7 (0.25%) Spreadsheet
7 3 (0.11%) Adobe Creative Suite
8 1 (0.036%) Acrobat
8 1 (0.036%) SPSS
Business Applications
1 32 (1.15%) Remedy ITSM
2 24 (0.86%) Dynamics CRM
3 8 (0.29%) Salesforce.com CRM
3 8 (0.29%) Summit
4 7 (0.25%) assyst
5 6 (0.22%) thinkFolio
6 4 (0.14%) BASE24
6 4 (0.14%) Sage 50
7 3 (0.11%) Bankmaster
7 3 (0.11%) Finacle
7 3 (0.11%) Oracle Payroll
7 3 (0.11%) SAP Oil and Gas
7 3 (0.11%) Temenos T24
7 3 (0.11%) VisionPLUS
8 2 (0.072%) Algo Collateral
8 2 (0.072%) SAP CCM
8 2 (0.072%) SAP ERP
8 2 (0.072%) Tesseract
9 1 (0.036%) Oracle Applications
9 1 (0.036%) SAP CO
Cloud Services
1 90 (3.24%) Office 365
2 33 (1.19%) SaaS
3 16 (0.58%) Mimecast
4 8 (0.29%) Microsoft Azure
5 6 (0.22%) Amazon AWS
6 4 (0.14%) Dropbox
7 3 (0.11%) Google Apps
8 2 (0.072%) Google Analytics
9 1 (0.036%) Adobe Analytics
9 1 (0.036%) Cloud Computing
9 1 (0.036%) Google Drive
Communications & Networking
1 139 (5.00%) TCP/IP
2 130 (4.68%) VPN
3 111 (3.99%) Internet
4 99 (3.56%) LAN
5 91 (3.27%) DNS
5 91 (3.27%) Firewall
6 81 (2.91%) WAN
7 74 (2.66%) VoIP
8 51 (1.84%) DHCP
9 50 (1.80%) IP Telephony
10 40 (1.44%) Remote Desktop
11 37 (1.33%) Wi-Fi
12 27 (0.97%) Intranet
12 27 (0.97%) SSL
13 25 (0.90%) Wireless
14 16 (0.58%) SMTP
15 14 (0.50%) SAN
16 12 (0.43%) OSPF
17 11 (0.40%) Broadband
18 10 (0.36%) ADSL
Database & Business Intelligence
1 135 (4.86%) SQL Server
2 45 (1.62%) SQL Server Integration Services
3 44 (1.58%) Data Warehouse
4 37 (1.33%) SQL Server Reporting Services
5 22 (0.79%) SQL Server 2005
5 22 (0.79%) SQL Server 2008
6 21 (0.76%) Data Mining
6 21 (0.76%) Relational Database
7 12 (0.43%) SQL Server Analysis Services
8 11 (0.40%) Crystal Reports
8 11 (0.40%) MS Access
8 11 (0.40%) Oracle Database
9 10 (0.36%) IDOL
10 8 (0.29%) Big Data
11 7 (0.25%) BusinessObjects
11 7 (0.25%) SQL Server 2012
12 5 (0.18%) Base SAS
12 5 (0.18%) Oracle Database 10g
12 5 (0.18%) PerformancePoint
12 5 (0.18%) SAS Enterprise Guide
Development Applications
1 39 (1.40%) HP UFT
2 21 (0.76%) Team Foundation Server
3 16 (0.58%) MSTest
4 14 (0.50%) JIRA
5 11 (0.40%) Toad
6 8 (0.29%) Selenium
7 6 (0.22%) Cucumber
7 6 (0.22%) SoapUI
8 5 (0.18%) JUnit
8 5 (0.18%) MSI
8 5 (0.18%) NUnit
8 5 (0.18%) TestNG
8 5 (0.18%) Visual Studio
9 4 (0.14%) TestDirector
10 3 (0.11%) WebDriver
11 2 (0.072%) JIRA Agile
11 2 (0.072%) QARun
11 2 (0.072%) SpecFlow
11 2 (0.072%) WinRunner
12 1 (0.036%) TeamCity
General
1 979 (35.23%) Finance
2 219 (7.88%) Banking
3 203 (7.30%) Law
4 191 (6.87%) Legal
5 92 (3.31%) Retail
6 84 (3.02%) Telecoms
7 80 (2.88%) Back Office
8 57 (2.05%) Investment Banking
9 48 (1.73%) Financial Institution
10 35 (1.26%) Marketing
11 27 (0.97%) Advertising
12 24 (0.86%) German Language
12 24 (0.86%) Manufacturing
13 23 (0.83%) Retail Banking
14 18 (0.65%) Front Office
15 17 (0.61%) Welsh Language
16 16 (0.58%) French Language
17 14 (0.50%) Billing
18 12 (0.43%) Publishing
19 6 (0.22%) Swedish Language
Libraries, Frameworks & Software Standards
1 70 (2.52%) Web Services
2 48 (1.73%) .NET
3 37 (1.33%) XML
4 20 (0.72%) HTML
5 15 (0.54%) ASP.NET
6 13 (0.47%) FIX Protocol
7 10 (0.36%) Middleware
8 9 (0.32%) jQuery
9 7 (0.25%) CSS
9 7 (0.25%) REST
10 5 (0.18%) COM
10 5 (0.18%) Gherkin
10 5 (0.18%) RESTful
10 5 (0.18%) SOAP
11 4 (0.14%) .NET Framework
12 3 (0.11%) HTML5
12 3 (0.11%) JSP
12 3 (0.11%) Struts
13 2 (0.072%) DHTML
13 2 (0.072%) XSL
Miscellaneous
1 342 (12.31%) Analytical Skills
2 243 (8.74%) Blackberry
3 143 (5.15%) Management Information System
4 57 (2.05%) Video Conferencing
5 51 (1.84%) Driving Licence
6 49 (1.76%) Computer Science
6 49 (1.76%) Mobile App
7 47 (1.69%) Data Centre
8 45 (1.62%) iPhone
9 36 (1.30%) iPad
10 34 (1.22%) Derivative
11 30 (1.08%) Hedge funds
12 25 (0.90%) Statistics
13 23 (0.83%) Fat Client
13 23 (0.83%) Thin Client
14 22 (0.79%) Data Structures
15 21 (0.76%) Mathematics
15 21 (0.76%) SecurID
15 21 (0.76%) User Experience
16 18 (0.65%) NHS
Operating Systems
1 1246 (44.84%) Windows
2 556 (20.01%) Windows 7
3 297 (10.69%) Windows Server
4 178 (6.41%) Windows Server 2008
5 164 (5.90%) Windows 8
6 159 (5.72%) Windows XP
7 119 (4.28%) Windows Server 2003
8 90 (3.24%) Windows Server 2012
9 74 (2.66%) Linux
10 47 (1.69%) Unix
11 41 (1.48%) Android
12 29 (1.04%) Windows Vista
13 21 (0.76%) Mac OS X
14 15 (0.54%) Apple iOS
15 11 (0.40%) Windows 10
16 7 (0.25%) MVS
17 5 (0.18%) Windows 2000
18 4 (0.14%) Windows Phone
19 3 (0.11%) AIX
19 3 (0.11%) Solaris
Processes & Methodologies
1 1051 (37.82%) ITIL
2 402 (14.47%) Service Management
3 267 (9.61%) Incident Management
4 238 (8.56%) Service Delivery
5 209 (7.52%) Business Analysis
6 183 (6.59%) Change Management
7 146 (5.25%) ITSM
8 139 (5.00%) Agile Software Development
9 138 (4.97%) Problem Management
10 114 (4.10%) Project Management
11 104 (3.74%) ITIL V3
12 100 (3.60%) CRM
13 92 (3.31%) Time Management
14 91 (3.27%) SDLC
15 90 (3.24%) Workflow
16 86 (3.09%) Mentoring
17 84 (3.02%) Data Analysis
17 84 (3.02%) Wealth Management
18 82 (2.95%) PRINCE2
19 79 (2.84%) User Acceptance Testing
Programming Languages
1 300 (10.80%) SQL
2 64 (2.30%) C
3 42 (1.51%) Java
4 32 (1.15%) C#
5 22 (0.79%) VBA
6 21 (0.76%) T-SQL
7 19 (0.68%) JavaScript
8 16 (0.58%) VB
9 9 (0.32%) PowerShell
10 7 (0.25%) C++
10 7 (0.25%) PL/SQL
11 6 (0.22%) Perl
11 6 (0.22%) Python
12 4 (0.14%) RPG
13 3 (0.11%) Bash Shell
13 3 (0.11%) Shell Script
14 2 (0.072%) COBOL
14 2 (0.072%) Korn
14 2 (0.072%) VB6
14 2 (0.072%) VBScript
Qualifications
1 245 (8.82%) Degree
2 190 (6.84%) Microsoft Certification
3 123 (4.43%) ITIL Certification
4 118 (4.25%) MCP
5 99 (3.56%) ISEB
6 82 (2.95%) Security Cleared
7 60 (2.16%) SC Cleared
8 57 (2.05%) ISTQB
9 54 (1.94%) Cisco Certification
10 49 (1.76%) A+ Certification
11 46 (1.66%) MCDST
12 43 (1.55%) CCNA
13 42 (1.51%) ITIL Foundation Certificate
13 42 (1.51%) MCSE
14 33 (1.19%) MCSA
15 27 (0.97%) ISTQB Foundation Certification
15 27 (0.97%) MCITP
16 23 (0.83%) Citrix Certification
17 22 (0.79%) MCTS
18 21 (0.76%) MOS
Quality Assurance & Compliance
1 470 (16.91%) SLA
2 75 (2.70%) QA
3 29 (1.04%) Data Quality
4 28 (1.01%) MiFID
5 25 (0.90%) EMIR
6 20 (0.72%) ISO/IEC 27001
7 14 (0.50%) Dodd-Frank
8 11 (0.40%) COBIT
9 8 (0.29%) PCI DSS
10 5 (0.18%) Sarbanes-Oxley
11 4 (0.14%) ISO 9001
11 4 (0.14%) Solvency II
12 3 (0.11%) ISO27002
13 2 (0.072%) Basel II
14 1 (0.036%) BS7799
14 1 (0.036%) COREP
14 1 (0.036%) CRD IV
14 1 (0.036%) FATCA
14 1 (0.036%) FINREP
14 1 (0.036%) ISO/IEC 20000
System Software
1 905 (32.57%) Active Directory
2 109 (3.92%) VMware Infrastructure
3 42 (1.51%) Hyper-V
4 37 (1.33%) XenApp
5 24 (0.86%) Terminal Services
6 15 (0.54%) vSphere
7 13 (0.47%) IMail Server
8 12 (0.43%) Microsoft App-V
9 8 (0.29%) XenDesktop
10 5 (0.18%) Terminal Server
10 5 (0.18%) Xen
11 3 (0.11%) VMware ESXi
12 2 (0.072%) BitLocker
12 2 (0.072%) DFS Replication
12 2 (0.072%) Microsoft Virtual Server
12 2 (0.072%) UAG
12 2 (0.072%) vCloud
12 2 (0.072%) VMware ESX
13 1 (0.036%) Firmware
13 1 (0.036%) Snort
Systems Management
1 91 (3.27%) SCCM
2 43 (1.55%) HP Quality Center
3 34 (1.22%) Backup Exec
4 23 (0.83%) Norton AntiVirus
5 16 (0.58%) DameWare
6 12 (0.43%) SCOM
7 9 (0.32%) Nagios
8 8 (0.29%) FortiGate
9 6 (0.22%) Systems Management Server (SMS)
10 5 (0.18%) MAILsweeper
11 4 (0.14%) Microsoft Data Protection Manager
11 4 (0.14%) OpenView
11 4 (0.14%) Oracle Enterprise Manager
12 3 (0.11%) Control-M
12 3 (0.11%) MOM
12 3 (0.11%) NetBackup
12 3 (0.11%) OVSD
12 3 (0.11%) Symantec Endpoint Protection
12 3 (0.11%) Unicenter
12 3 (0.11%) WSUS
Vendors
1 1004 (36.13%) Microsoft
2 389 (14.00%) Citrix
3 203 (7.30%) VMware
4 170 (6.12%) Cisco
5 109 (3.92%) Remedy
6 91 (3.27%) HP
7 63 (2.27%) ServiceNow
8 61 (2.20%) Dell
9 59 (2.12%) Apple
10 56 (2.02%) Symantec
11 45 (1.62%) iManage
12 43 (1.55%) Oracle
13 36 (1.30%) SAP
14 34 (1.22%) Mitel
15 30 (1.08%) Bloomberg
16 28 (1.01%) Avaya
17 26 (0.94%) LANDesk
18 24 (0.86%) BMC
18 24 (0.86%) SonicWALL
19 23 (0.83%) Intel Security
City, London
TEKsystems
Salary: £30000 - £40000 per annum + brilliant bonuses and benefits
Posted: 54 minutes ago
Leamington Spa, Warwickshire
Executive Recruitment Services (ERS)
Salary: £22000 per annum
Posted: 1 hour ago
Manchester, Lancashire
Adalta Recruitment Solutions
Salary: £23000 - £25000 per annum
Posted: 1 hour ago
Oxfordshire
Haybrook IT Resourcing Ltd
Salary: Competitive Salary + Career Progression + Benefits
Posted: 2 hours ago
Newcastle Upon Tyne, Tyne and Wear
Calibre Search Ltd
Salary: £18000 - £22000 per annum
Posted: 5 hours ago
Redhill, Surrey
Mortimer Spinks
Salary: £30000 - £35000 per annum + 35000 Plus Bonus and Benefits
Posted: 5 hours ago
Leicestershire
Ashdown IT
Salary: £20000 - £23000 per annum + comprehensive benefits
Posted: 5 hours ago
Huntingdon, Cambridgeshire
Coal IT Services
Salary: From £18,000 to £21,000 per annum + Excellent Benefits
Posted: 6 hours ago
Newcastle Upon Tyne, Tyne and Wear
Harvey Nash plc
Salary: £18000 - £22000 per annum
Posted: 6 hours ago
Knutsford, Cheshire
Adria Solutions Ltd
Salary: £20000 - £21000 per annum + Benefits
Posted: 6 hours ago
Gloucestershire
Sanderson
Salary: £22000.00 - £26000.00 per annum
Posted: 6 hours ago
City, London
Burns Sheehan
Salary: £22000.00 - £28000.00 per annum
Posted: 7 hours ago
London
Monarch Recruitment
Salary: £25000 - £26000 per annum
Posted: 9 hours ago
Crawley, Sussex
Damco Solutions
Posted: 16 hours ago
London
Information Technology Services
Salary: £33k - 37k per year + benefits
Posted: 17 hours ago
London
Information Technology Services
Salary: £33k - 35k per year
Posted: 17 hours ago
London
Information Technology Services
Salary: £26k - 32k per year + Great benefits
Posted: 17 hours ago
Stockport, Cheshire
Stafford-Sharp Associates
Salary: From £25,000 to £30,000 per annum
Posted: 20 hours ago
City, London
Harrington Starr
Salary: £25000 - £35000 per annum
Posted: 2 days ago
South West London
Vantage Recruitment Solutions Ltd
Salary: From £25,000 to £30,000 per annum
Posted: 2 days ago
Newcastle Upon Tyne, Tyne and Wear
Burns Sheehan
Salary: £25000.00 - £30000.00 per annum
Posted: 2 days ago
Manchester, Lancashire
Burns Sheehan
Salary: £18000 - £26000 per annum
Posted: 2 days ago
High Wycombe, Buckinghamshire
Ashdown IT
Salary: £20000 - £25000 per annum
Posted: 2 days ago
City, London
ANSON MCCADE
Salary: £45K - £65K (determined by years of experience)+package+benefits
Posted: 2 days ago
Merseyside
Robert Walters
Salary: £25000 - £35000 per annum + Benefits
Posted: 3 days ago
Bedford, Bedfordshire
ReThink Recruitment
Salary: £18000.00 - £24000.00 per annum + Bonus, Bens
Posted: 3 days ago
London
Square One Resources
Salary: From £30,000 to £35,000 per annum
Posted: 3 days ago
Milton Keynes, Buckinghamshire
Global Technology Solutions Ltd
Salary: £18000 - £25000 per annum
Posted: 3 days ago
London
Michael Bailey Associates
Salary: market rates
Posted: 3 days ago
Chelmsford, Essex
Vadis People
Salary: Up to £36,000 + Good Bens Package
Posted: 3 days ago