The table below looks at the statistics for the Service Analyst role in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited Service Analyst in their job title over the 3 months to 27 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Mar 2015
Same period 2014 Same period 2013
Service Analyst
Rank 279 347 372
Rank change year-on-year
+68 +25
Permanent jobs requiring a Service Analyst 1024 792 699
As % of all permanent IT jobs located in England 1.02% 0.76% 0.68%
As % of the Job Titles category 1.08% 0.80% 0.72%
Number of salaries quoted 862 697 605
Average salary £23,500 £23,500 £23,000
Average salary % change year-on-year
- +2.17%
90% offered a salary of more than £19,000 £18,500 £18,250
10% offered a salary of more than £35,000 £35,000 £35,000
UK excluding London average salary £22,000 £21,800 £22,500
% change year-on-year
+0.91% -3.11%
Service Analyst
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
95146 98530 96981
As % of all permanent IT jobs located in England 94.82% 94.55% 94.84%
Number of salaries quoted 78725 80421 81983
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £26,500 £27,450 £27,000
10% offered a salary of more than £70,000 £66,000 £70,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Service Analyst
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing Service Analyst in the job title across the England region as a proportion of the total demand within the Job Titles category.

Service Analyst Jobs Demand Trend in England

Service Analyst
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Analyst across the England region.

Service Analyst Salary Trend in England

Service Analyst
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Service Analyst across the England region over the 3 months to 27 March 2015.

Service Analyst Salary Histogram in England

Service Analyst
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Analyst within the England region over the 3 months to 27 March 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +99 411 £28,500 +3.63% 30
South East +35 237 £21,750 -1.13% 26
Yorkshire +34 102 £22,500 +12.50% 8
North West +3 64 £19,000 -22.44% 7
East of England +19 55 £22,500 -18.91% 6
South West -35 54 £22,500 +12.50% 5
East Midlands +20 50 £22,000 +15.78% 7
West Midlands -4 43 £20,000 +5.26% 8
North East -5 5 £18,000 -20.00%
Midlands - 4 £22,000 -
Service Analyst
UK

Service Analyst
Top 30 Related IT Skills in England

For the 6 months to 27 March 2015, IT jobs across the England region that cited Service Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title.

1 1252 (59.03%) Windows
2 1198 (56.48%) ITIL
3 1045 (49.27%) Active Directory
4 1004 (47.34%) MS Office
5 1000 (47.15%) Microsoft
6 697 (32.86%) Windows 7
7 656 (30.93%) MS Excel
8 541 (25.51%) SLA
9 390 (18.39%) MS Exchange
10 384 (18.10%) Finance
11 368 (17.35%) Windows XP
12 351 (16.55%) Citrix
13 346 (16.31%) Service Management
14 324 (15.28%) Blackberry
15 278 (13.11%) Incident Management
16 223 (10.51%) Service Delivery
17 204 (9.62%) Microsoft Certification
18 195 (9.19%) Blackberry Enterprise Server
19 194 (9.15%) Windows Server 2008
20 182 (8.58%) MCP
21 175 (8.25%) Law
22 172 (8.11%) Analytical Skills
23 166 (7.83%) WAN
24 159 (7.50%) LAN
24 159 (7.50%) TCP/IP
24 159 (7.50%) Windows 8
25 149 (7.02%) Legal
26 144 (6.79%) VMware
27 142 (6.69%) Degree
28 139 (6.55%) ITIL Certification

Service Analyst
Top Related IT Skills in England by Category

For the 6 months to 27 March 2015, IT jobs across the England region that cited Service Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 390 (18.39%) MS Exchange
2 195 (9.19%) Blackberry Enterprise Server
3 109 (5.14%) Exchange Server 2010
4 85 (4.01%) Exchange Server 2007
5 64 (3.02%) SharePoint
6 60 (2.83%) Exchange Server 2003
7 52 (2.45%) IBM Notes
8 46 (2.17%) Lync
9 28 (1.32%) Exchange Server 2013
10 21 (0.99%) WorkSite
11 12 (0.57%) Apache
11 12 (0.57%) IIS
12 9 (0.42%) Exchange Server 2000
13 6 (0.28%) Confluence
14 4 (0.19%) SharePoint 2010
14 4 (0.19%) Tomcat
14 4 (0.19%) CMS
15 3 (0.14%) Documentum
16 2 (0.094%) JBoss
16 2 (0.094%) WebLogic
Applications
1 1004 (47.34%) MS Office
2 656 (30.93%) MS Excel
3 120 (5.66%) MS PowerPoint
4 44 (2.07%) MS Visio
5 8 (0.38%) Spreadsheet
6 3 (0.14%) MS Project
6 3 (0.14%) Acrobat
7 1 (0.047%) Adobe Creative Suite
Business Applications
1 10 (0.47%) Agresso
2 6 (0.28%) Remedy ITSM
3 4 (0.19%) Magento
3 4 (0.19%) assyst
3 4 (0.19%) Fredhopper
4 3 (0.14%) SAP BPC
5 2 (0.094%) Dynamics CRM
6 1 (0.047%) Changepoint
6 1 (0.047%) SAP CCM
6 1 (0.047%) CA PPM
6 1 (0.047%) SAP ERP
6 1 (0.047%) RMDS
Cloud Services
1 20 (0.94%) Office 365
2 8 (0.38%) IaaS
2 8 (0.38%) SaaS
3 6 (0.28%) PaaS
4 5 (0.24%) Google Apps
5 4 (0.19%) Cloud Computing
5 4 (0.19%) Microsoft Azure
6 2 (0.094%) Amazon AWS
6 2 (0.094%) Amazon EC2
6 2 (0.094%) Amazon S3
6 2 (0.094%) Amazon ELB
6 2 (0.094%) Yammer
Communications & Networking
1 166 (7.83%) WAN
2 159 (7.50%) LAN
2 159 (7.50%) TCP/IP
3 129 (6.08%) DNS
4 118 (5.56%) DHCP
5 115 (5.42%) VPN
6 107 (5.04%) Internet
7 85 (4.01%) VoIP
8 76 (3.58%) Firewall
9 37 (1.74%) Wireless
10 32 (1.51%) SAN
11 23 (1.08%) Broadband
12 21 (0.99%) IP Telephony
13 17 (0.80%) VLAN
14 16 (0.75%) FTP
14 16 (0.75%) Network Security
15 14 (0.66%) ADSL
15 14 (0.66%) SSL
16 11 (0.52%) Wi-Fi
16 11 (0.52%) Fibre Channel
Database & Business Intelligence
1 62 (2.92%) SQL Server
2 19 (0.90%) SQL Server 2008
3 11 (0.52%) SQL Server 2005
4 9 (0.42%) MySQL
5 8 (0.38%) PostgreSQL
6 6 (0.28%) SQL Server 2000
6 6 (0.28%) Data Warehouse
6 6 (0.28%) Relational Database
7 3 (0.14%) MS Access
7 3 (0.14%) Oracle Database
8 2 (0.094%) SQLPlus
8 2 (0.094%) BusinessObjects
9 1 (0.047%) SAP BW
9 1 (0.047%) Data Mining
9 1 (0.047%) RDBMS
9 1 (0.047%) Oracle Reports
9 1 (0.047%) FileMaker
9 1 (0.047%) SQL Server Reporting Services
9 1 (0.047%) SQL Server Integration Services
9 1 (0.047%) QlikView
Development Applications
1 2 (0.094%) JIRA
1 2 (0.094%) Hudson
1 2 (0.094%) Jenkins
2 1 (0.047%) Yeoman
2 1 (0.047%) Selenium
2 1 (0.047%) Eclipse
2 1 (0.047%) Toad
2 1 (0.047%) JMeter
2 1 (0.047%) Maven
General
1 384 (18.10%) Finance
2 175 (8.25%) Law
3 149 (7.02%) Legal
4 116 (5.47%) Banking
5 75 (3.54%) Telecoms
6 67 (3.16%) Retail
7 35 (1.65%) Advertising
8 20 (0.94%) Financial Institution
9 18 (0.85%) Manufacturing
10 16 (0.75%) Marketing
11 14 (0.66%) Investment Banking
12 11 (0.52%) German Language
13 9 (0.42%) Local Government
13 9 (0.42%) Publishing
14 7 (0.33%) French Language
15 6 (0.28%) Spanish Language
16 4 (0.19%) Billing
16 4 (0.19%) Games
16 4 (0.19%) Pharmaceutical
17 3 (0.14%) Electronics
Libraries, Frameworks & Software Standards
1 14 (0.66%) XML
2 12 (0.57%) HTML
3 10 (0.47%) CSS
4 5 (0.24%) Web Services
4 5 (0.24%) Flash
4 5 (0.24%) FIX Protocol
4 5 (0.24%) HTML5
5 4 (0.19%) .NET
6 2 (0.094%) ASP.NET
6 2 (0.094%) Ajax
6 2 (0.094%) WAP
7 1 (0.047%) Middleware
7 1 (0.047%) Spring
7 1 (0.047%) LINQ
7 1 (0.047%) jQuery
7 1 (0.047%) Mason
7 1 (0.047%) Oracle Fusion
7 1 (0.047%) COM
7 1 (0.047%) J2EE
7 1 (0.047%) EDI
Miscellaneous
1 324 (15.28%) Blackberry
2 172 (8.11%) Analytical Skills
3 106 (5.00%) Management Information System
4 58 (2.73%) Video Conferencing
5 43 (2.03%) iPhone
6 37 (1.74%) Fat Client
6 37 (1.74%) Thin Client
7 33 (1.56%) Computer Science
7 33 (1.56%) iPad
8 24 (1.13%) CMDB
9 18 (0.85%) PDA
10 17 (0.80%) Hedge funds
11 15 (0.71%) Smartphone
12 12 (0.57%) Mathematics
12 12 (0.57%) EPoS
12 12 (0.57%) Enterprise Software
12 12 (0.57%) FMCG
13 11 (0.52%) User Experience
14 9 (0.42%) Mobile Computing
14 9 (0.42%) Life Science
Operating Systems
1 1252 (59.03%) Windows
2 697 (32.86%) Windows 7
3 368 (17.35%) Windows XP
4 194 (9.15%) Windows Server 2008
5 159 (7.50%) Windows 8
6 137 (6.46%) Windows Server 2003
7 57 (2.69%) Linux
8 56 (2.64%) Windows Server 2012
9 52 (2.45%) Windows Vista
10 51 (2.40%) UNIX
11 46 (2.17%) Android
12 37 (1.74%) Mac OS X
13 34 (1.60%) Apple iOS
14 17 (0.80%) Mac OS
15 15 (0.71%) Windows 2000 Server
16 7 (0.33%) Windows 2000
17 5 (0.24%) Windows Mobile
18 4 (0.19%) Windows Phone
19 3 (0.14%) Solaris
20 2 (0.094%) Ubuntu
Processes & Methodologies
1 1198 (56.48%) ITIL
2 346 (16.31%) Service Management
3 278 (13.11%) Incident Management
4 223 (10.51%) Service Delivery
5 138 (6.51%) Problem Management
6 95 (4.48%) ITSM
7 87 (4.10%) Change Management
8 82 (3.87%) Document Management
9 74 (3.49%) ITIL V3
10 59 (2.78%) CRM
11 52 (2.45%) Project Management
12 47 (2.22%) Asset Management
13 43 (2.03%) Time Management
13 43 (2.03%) Continuous Improvement
14 39 (1.84%) Configuration Management
15 36 (1.70%) PRINCE2
16 33 (1.56%) Kalman Filter
17 31 (1.46%) Service Desk Management
18 30 (1.41%) Mentoring
18 30 (1.41%) E-Commerce
Programming Languages
1 89 (4.20%) SQL
2 32 (1.51%) C
3 18 (0.85%) Java
4 13 (0.61%) JavaScript
5 9 (0.42%) PowerShell
6 5 (0.24%) VBA
7 3 (0.14%) Shell Script
7 3 (0.14%) PL/SQL
8 2 (0.094%) PHP
8 2 (0.094%) T-SQL
8 2 (0.094%) VB
9 1 (0.047%) ActionScript
9 1 (0.047%) C#
9 1 (0.047%) ActionScript 2.0
Qualifications
1 204 (9.62%) Microsoft Certification
2 182 (8.58%) MCP
3 142 (6.69%) Degree
4 139 (6.55%) ITIL Certification
5 94 (4.43%) Security Cleared
6 90 (4.24%) Cisco Certification
7 88 (4.15%) MCSE
8 85 (4.01%) CCNA
9 71 (3.35%) ITIL Foundation Certificate
10 66 (3.11%) SC Cleared
11 64 (3.02%) MCSA
12 57 (2.69%) A+ Certification
13 48 (2.26%) MCDST
14 47 (2.22%) MCITP
15 37 (1.74%) MOS
16 15 (0.71%) MCTS
17 13 (0.61%) HND
18 8 (0.38%) DV Cleared
19 7 (0.33%) VMware Certified Professional (VCP)
20 5 (0.24%) SAP Certification
Quality Assurance & Compliance
1 541 (25.51%) SLA
2 17 (0.80%) ISO 9001
3 8 (0.38%) ISO/IEC 27001
4 7 (0.33%) PCI DSS
5 5 (0.24%) QA
6 2 (0.094%) MiFID
6 2 (0.094%) EMIR
System Software
1 1045 (49.27%) Active Directory
2 119 (5.61%) VMware Infrastructure
3 90 (4.24%) XenApp
4 51 (2.40%) Hyper-V
5 38 (1.79%) XenDesktop
6 30 (1.41%) Terminal Services
7 24 (1.13%) Citrix Presentation Server
8 20 (0.94%) XenServer
9 10 (0.47%) vSphere
10 7 (0.33%) Xen
10 7 (0.33%) NFS
11 5 (0.24%) Terminal Server
12 3 (0.14%) Microsoft App-V
12 3 (0.14%) VMware ESXi
13 2 (0.094%) UAG
13 2 (0.094%) VMware ESX
14 1 (0.047%) Microsoft Virtual Server
14 1 (0.047%) Novell eDirectory
14 1 (0.047%) MetaFrame
14 1 (0.047%) Forefront TMG
Systems Management
1 97 (4.57%) SCCM
2 34 (1.60%) Backup Exec
3 33 (1.56%) Norton AntiVirus
4 25 (1.18%) Systems Management Server (SMS)
5 24 (1.13%) OpenView
6 10 (0.47%) DameWare
7 9 (0.42%) SCOM
8 8 (0.38%) McAfee ePO
9 4 (0.19%) Tivoli
9 4 (0.19%) Tivoli Storage Manager
10 3 (0.14%) MOM
10 3 (0.14%) Unicenter
10 3 (0.14%) ZENworks
10 3 (0.14%) NetBackup
10 3 (0.14%) SCDPM
10 3 (0.14%) SCSM
11 2 (0.094%) Ansible
11 2 (0.094%) Graphite
11 2 (0.094%) Puppet
11 2 (0.094%) ITRS Geneos
Vendors
1 1000 (47.15%) Microsoft
2 351 (16.55%) Citrix
3 144 (6.79%) VMware
4 137 (6.46%) Cisco
5 117 (5.52%) HP
6 60 (2.83%) Symantec
6 60 (2.83%) Remedy
7 52 (2.45%) Lotus
7 52 (2.45%) Apple
8 47 (2.22%) ServiceNow
9 45 (2.12%) Bloomberg
10 41 (1.93%) Reuters
11 31 (1.46%) Dell
11 31 (1.46%) Avaya
12 30 (1.41%) McAfee
13 20 (0.94%) Interwoven
14 19 (0.90%) Veeam
15 18 (0.85%) LANDesk
16 17 (0.80%) OpenText
17 16 (0.75%) CheckPoint
Reading, Berkshire
Global Technology Solutions Ltd
Salary: £18700 - £20700 per annum
Posted: 7 hours ago
Chertsey, Surrey
Connectus
Salary: £22000 per annum
Posted: 10 hours ago
Halifax, West Yorkshire
The Bridge Ltd
Salary: Up to £25,000 per annum Plus Benefits
Posted: 14 hours ago
London
Harris Global
Salary: £24000 - £28000 per annum + bonus + bens
Posted: 15 hours ago
Manchester, Lancashire
Talent International
Salary: £20000 - £25000 per annum + On-call / bonus
Posted: Yesterday
Wakefield, West Yorkshire
Consult Solutions
Salary: £17000 - £20000 per annum
Posted: Yesterday
Cornwall
Harvey Nash plc
Salary: £18000 - £21000 per annum + plus bonus and befits
Posted: Yesterday
London
Dacorum Borough Council
Salary: From £16,043 to £19,136 per annum per annum (Inclusive of London Fring
Posted: Yesterday
London
Tate Gallery
Salary: Competitive
Posted: Yesterday
London
Cyber Team
Salary: From £25,000 to £25,700 per annum
Posted: 2 days ago
Worthing, West Sussex
Coal IT Services
Salary: From £18,000 to £22,000 per annum
Posted: 2 days ago
Forest Row, East Sussex
Vadis People
Salary: £22000 - £25000 per annum
Posted: 2 days ago
Leeds, West Yorkshire
The Bridge Ltd
Salary: Up to £24,000 per annum Plus Benefits
Posted: 2 days ago
Surrey
ReThink Recruitment
Salary: £25000.00 - £28000.00 per annum
Posted: 2 days ago
London
Roc Search
Salary: £28000 - £35000 per annum + + benefits
Posted: 3 days ago
Nuneaton, Warwickshire
Big Red Recruitment
Salary: £19000 per annum
Posted: 3 days ago
Guildford, Surrey
Hudson IT
Salary: £20000 - £27200 per annum + Package
Posted: 3 days ago
London
Forman Computer Staff
Salary: From £50,000 to £55,000 per annum
Posted: 3 days ago
London
Austin Fraser
Salary: £22000.00 - £25000.00 per annum + Work from Home
Posted: 3 days ago
Reading, Berkshire
Global Technology Solutions Ltd
Salary: £18700 - £20700 per annum
Posted: 3 days ago