The statistics below represent IT jobs advertised across the England region that had Service Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 16 January 2017 with a comparison to same period over 2 years.

3 months to
16 Jan 2017
Same period 2016 Same period 2015
Service Analyst
UK / England
Rank 264 233 225
Rank change year-on-year
-31 -8
Permanent jobs requiring a Service Analyst 957 1312 1429
As % of all permanent IT jobs located in England 1.21% 1.43% 1.46%
As % of the Job Titles category 1.26% 1.48% 1.51%
Number of salaries quoted 824 1133 1258
Median salary £27,500 £27,750 £26,896
Median salary % change year-on-year
-0.90% +3.17%
90% offered a salary of more than £19,880 £19,250 £19,500
10% offered a salary of more than £50,000 £57,500 £50,000
UK excluding London median salary £23,250 £23,150 £23,000
% change year-on-year
+0.43% +0.65%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
76072 88626 94521
As % of all permanent IT jobs located in England 96.46% 96.52% 96.66%
Number of salaries quoted 63575 75149 79188
Median salary £47,500 £46,000 £45,000
Median salary % change year-on-year
+3.26% +2.22%
90% offered a salary of more than £27,500 £27,500 £26,500
10% offered a salary of more than £75,000 £70,000 £70,000
UK excluding London median salary £42,500 £42,000 £40,000
% change year-on-year
+1.19% +5.00%

Service Analyst
Jobs Demand Trend in England

The demand trend of job ads across the England region that featured Service Analyst in the job title.

Service Analyst Jobs Demand Trend in England

Service Analyst
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Analyst across the England region.

Service Analyst Salary Trend in England

Service Analyst
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Service Analyst across the England region over the 3 months to 16 January 2017.

Service Analyst Salary Histogram in England

Service Analyst
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Analyst within the England region over the 3 months to 16 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -5 399 £32,500 -7.14% 37
South East +13 193 £24,000 -3.03% 21
Yorkshire +14 99 £22,000 -4.34% 7
East of England -1 73 £32,500 -7.14% 8
West Midlands -11 53 £20,000 - 9
South West -4 52 £22,250 -1.11% 12
North West -61 51 £23,000 -3.81% 9
East Midlands -20 36 £22,500 +4.65% 2
North East -2 9 £22,000 +20.54% 2
Service Analyst
UK

Service Analyst Skill Set
Top 30 Related IT Skills in England

For the 6 months to 16 January 2017, Service Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the England region featuring Service Analyst in the job title.

1 1023 (48.51%) Windows
2 917 (43.48%) ITIL
3 802 (38.03%) Active Directory
4 783 (37.13%) Microsoft
5 701 (33.24%) MS Office
6 651 (30.87%) Finance
7 575 (27.26%) MS Excel
8 558 (26.46%) Windows 7
9 451 (21.38%) SLA
10 336 (15.93%) Citrix
11 316 (14.98%) Service Management
12 255 (12.09%) MS Exchange
13 213 (10.10%) Windows Server
14 199 (9.44%) Legal
15 194 (9.20%) Incident Management
16 193 (9.15%) Cisco
17 192 (9.10%) Law
18 184 (8.72%) Banking
19 177 (8.39%) Analytical Skills
20 176 (8.35%) Service Delivery
21 154 (7.30%) Degree
22 151 (7.16%) VPN
23 149 (7.06%) SQL
23 149 (7.06%) Blackberry
24 145 (6.88%) Windows 8
25 140 (6.64%) VMware
25 140 (6.64%) ITSM
26 133 (6.31%) Agile Software Development
27 121 (5.74%) Business Analysis
28 119 (5.64%) Problem Management

Service Analyst Skill Set
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 255 (12.09%) MS Exchange
2 84 (3.98%) SharePoint
3 77 (3.65%) Exchange Server 2010
4 70 (3.32%) Exchange Server 2007
5 54 (2.56%) Blackberry Enterprise Server
6 31 (1.47%) Skype for Business
7 29 (1.38%) Exchange Server 2013
8 18 (0.85%) Exchange Server 2003
9 14 (0.66%) Confluence
10 9 (0.43%) IBM Notes
11 8 (0.38%) SharePoint 2010
12 6 (0.28%) JBoss
13 5 (0.24%) IIS
14 4 (0.19%) CMS
15 3 (0.14%) Apache
15 3 (0.14%) SAS
15 3 (0.14%) Tomcat
16 2 (0.095%) BizTalk Server
16 2 (0.095%) GlassFish
16 2 (0.095%) SharePoint 2013
Applications
1 701 (33.24%) MS Office
2 575 (27.26%) MS Excel
3 64 (3.03%) MS PowerPoint
4 28 (1.33%) MS Visio
5 21 (1.00%) MS Project
6 16 (0.76%) Spreadsheet
7 3 (0.14%) Adobe Creative Suite
8 2 (0.095%) InfoPath
8 2 (0.095%) SPSS
9 1 (0.047%) Acrobat
Business Applications
1 22 (1.04%) SAP Oil and Gas
2 10 (0.47%) Eikon
3 9 (0.43%) Dynamics CRM
3 9 (0.43%) Remedy ITSM
4 6 (0.28%) PeopleSoft HRMS
5 3 (0.14%) Dynamics AX
5 3 (0.14%) Dynamics NAV
6 2 (0.095%) Loan IQ
6 2 (0.095%) Oracle ERP
6 2 (0.095%) Retail-J
6 2 (0.095%) Salesforce.com CRM
6 2 (0.095%) SAP InfiniteInsight
7 1 (0.047%) assyst
7 1 (0.047%) Eloqua
7 1 (0.047%) FastStats
7 1 (0.047%) FINCAD Analytics
7 1 (0.047%) Maximo
7 1 (0.047%) Oracle BPM
7 1 (0.047%) Oracle EBS
7 1 (0.047%) SAP ERP
Cloud Services
1 113 (5.36%) Office 365
2 30 (1.42%) Mimecast
3 16 (0.76%) Microsoft Azure
4 14 (0.66%) SaaS
5 5 (0.24%) Cloud Computing
6 2 (0.095%) Amazon AWS
7 1 (0.047%) Adobe Creative Cloud
7 1 (0.047%) G Suite
7 1 (0.047%) OpenShift
Communications & Networking
1 151 (7.16%) VPN
2 107 (5.07%) TCP/IP
3 85 (4.03%) DNS
4 74 (3.51%) LAN
5 73 (3.46%) VoIP
5 73 (3.46%) WAN
6 68 (3.22%) DHCP
7 50 (2.37%) Firewall
8 44 (2.09%) Internet
9 29 (1.38%) Remote Desktop
10 18 (0.85%) Wi-Fi
11 16 (0.76%) IP Telephony
11 16 (0.76%) Wireless
12 15 (0.71%) Skype
12 15 (0.71%) SSL
13 13 (0.62%) LDAP
14 12 (0.57%) Intranet
14 12 (0.57%) Network Security
14 12 (0.57%) SMTP
15 9 (0.43%) SAN
Database & Business Intelligence
1 45 (2.13%) SQL Server
2 12 (0.57%) SQL Server Reporting Services
3 9 (0.43%) MS Access
4 8 (0.38%) GIS
5 7 (0.33%) Relational Database
6 6 (0.28%) BusinessObjects Business Intelligence
6 6 (0.28%) Crystal Reports
7 5 (0.24%) BusinessObjects
7 5 (0.24%) Oracle Reports
7 5 (0.24%) QlikView
7 5 (0.24%) SQL Server Integration Services
8 4 (0.19%) Big Data
8 4 (0.19%) Data Warehouse
8 4 (0.19%) SQL Server 2008
8 4 (0.19%) SQL Server 2012
9 3 (0.14%) Oracle Database
10 2 (0.095%) Oracle BI EE
10 2 (0.095%) Spotfire
10 2 (0.095%) SQL Server Analysis Services
11 1 (0.047%) ProClarity
Development Applications
1 47 (2.23%) JIRA
2 14 (0.66%) Selenium
3 7 (0.33%) JUnit
3 7 (0.33%) NUnit
3 7 (0.33%) SpecFlow
3 7 (0.33%) TestNG
4 6 (0.28%) HP UFT
5 5 (0.24%) SoapUI
6 4 (0.19%) Grunt
6 4 (0.19%) gulp
6 4 (0.19%) jspm
6 4 (0.19%) SQL Server Management Studio (SSMS)
6 4 (0.19%) Team Foundation Server
6 4 (0.19%) TeamCity
7 3 (0.14%) Selenium IDE
8 2 (0.095%) Jenkins
8 2 (0.095%) Visual Studio
9 1 (0.047%) Firebug
9 1 (0.047%) FitNesse
9 1 (0.047%) TestDirector
General
1 651 (30.87%) Finance
2 199 (9.44%) Legal
3 192 (9.10%) Law
4 184 (8.72%) Banking
5 68 (3.22%) Marketing
6 66 (3.13%) Telecoms
7 40 (1.90%) German Language
8 35 (1.66%) Manufacturing
8 35 (1.66%) Retail
9 33 (1.56%) French Language
10 31 (1.47%) Back Office
11 25 (1.19%) Investment Banking
12 22 (1.04%) Electronics
12 22 (1.04%) Spanish Language
13 19 (0.90%) International Banking
14 18 (0.85%) Front Office
15 17 (0.81%) Publishing
16 16 (0.76%) Financial Institution
17 10 (0.47%) Billing
18 7 (0.33%) Advertising
Libraries, Frameworks & Software Standards
1 30 (1.42%) .NET
2 16 (0.76%) ASP.NET
3 14 (0.66%) HTML
4 12 (0.57%) Web Services
5 11 (0.52%) XML
6 8 (0.38%) CSS
7 6 (0.28%) jQuery
8 5 (0.24%) COM
8 5 (0.24%) CSS3
8 5 (0.24%) HTML5
8 5 (0.24%) Middleware
8 5 (0.24%) Software Packaging
9 4 (0.19%) .NET Framework
9 4 (0.19%) ASP.NET Web API
9 4 (0.19%) Entity Framework
9 4 (0.19%) REST
10 3 (0.14%) SOAP
10 3 (0.14%) XSL
11 2 (0.095%) XSD
11 2 (0.095%) XSLT
Miscellaneous
1 177 (8.39%) Analytical Skills
2 149 (7.06%) Blackberry
3 66 (3.13%) iPhone
4 55 (2.61%) Management Information System
5 50 (2.37%) iPad
6 38 (1.80%) Video Conferencing
7 35 (1.66%) Smartphone
8 29 (1.38%) Fintech
8 29 (1.38%) Virtual Team
9 25 (1.19%) Client/Server
10 21 (1.00%) Computer Science
11 20 (0.95%) Data Centre
12 18 (0.85%) Statistics
13 14 (0.66%) Driving Licence
13 14 (0.66%) User Experience
14 12 (0.57%) Enterprise Software
15 11 (0.52%) Chip and PIN
16 10 (0.47%) Enterprise Storage
16 10 (0.47%) Foreign Exchange (FX)
16 10 (0.47%) Mathematics
Operating Systems
1 1023 (48.51%) Windows
2 558 (26.46%) Windows 7
3 213 (10.10%) Windows Server
4 145 (6.88%) Windows 8
5 100 (4.74%) Windows Server 2008
6 94 (4.46%) Windows 10
7 88 (4.17%) Windows XP
8 72 (3.41%) Windows Server 2012
9 67 (3.18%) Linux
10 58 (2.75%) Windows Server 2003
11 41 (1.94%) Android
12 33 (1.56%) Mac OS X
13 29 (1.38%) Unix
14 21 (1.00%) Apple iOS
15 16 (0.76%) Windows Vista
16 15 (0.71%) Mac OS
17 6 (0.28%) Windows 2000
18 3 (0.14%) Red Hat Enterprise Linux
18 3 (0.14%) Windows Phone
19 1 (0.047%) OS/2
Processes & Methodologies
1 917 (43.48%) ITIL
2 316 (14.98%) Service Management
3 194 (9.20%) Incident Management
4 176 (8.35%) Service Delivery
5 140 (6.64%) ITSM
6 133 (6.31%) Agile Software Development
7 121 (5.74%) Business Analysis
8 119 (5.64%) Problem Management
9 116 (5.50%) ITIL V3
10 107 (5.07%) Project Management
11 99 (4.69%) Change Management
12 73 (3.46%) Ticket Management
13 71 (3.37%) Time Management
14 70 (3.32%) Document Management
15 66 (3.13%) SDLC
15 66 (3.13%) Stakeholder Management
16 63 (2.99%) Asset Management
17 61 (2.89%) CRM
18 55 (2.61%) Business Intelligence
19 52 (2.47%) Root Cause Analysis
Programming Languages
1 149 (7.06%) SQL
2 40 (1.90%) C
3 33 (1.56%) C#
4 26 (1.23%) PowerShell
5 21 (1.00%) Java
6 15 (0.71%) JavaScript
7 11 (0.52%) VB
8 9 (0.43%) Python
8 9 (0.43%) T-SQL
9 8 (0.38%) VBA
10 7 (0.33%) C++
11 4 (0.19%) PL/SQL
12 3 (0.14%) R
12 3 (0.14%) XPath
13 1 (0.047%) Bash Shell
13 1 (0.047%) MATLAB
13 1 (0.047%) Perl
13 1 (0.047%) Scala
13 1 (0.047%) Shell Script
Qualifications
1 154 (7.30%) Degree
2 118 (5.60%) Microsoft Certification
3 104 (4.93%) ITIL Certification
4 84 (3.98%) Security Cleared
5 62 (2.94%) MCSE
6 56 (2.66%) MCP
7 49 (2.32%) SC Cleared
8 48 (2.28%) MCSA
9 39 (1.85%) MCITP
10 37 (1.75%) Cisco Certification
11 36 (1.71%) MOS
12 34 (1.61%) ISEB
13 31 (1.47%) CCNA
14 25 (1.19%) DV Cleared
15 22 (1.04%) ITIL Foundation Certificate
16 18 (0.85%) MCDST
17 16 (0.76%) ISTQB
18 15 (0.71%) MCTS
19 13 (0.62%) A+ Certification
20 12 (0.57%) HND
Quality Assurance & Compliance
1 451 (21.38%) SLA
2 43 (2.04%) QA
3 32 (1.52%) Sarbanes-Oxley
4 16 (0.76%) ISO/IEC 27001
5 12 (0.57%) Data Quality
6 11 (0.52%) ISO 9001
7 10 (0.47%) MiFID
8 6 (0.28%) EMIR
9 5 (0.24%) Dodd-Frank
10 4 (0.19%) COBIT
11 2 (0.095%) Actionable Recommendations
11 2 (0.095%) ISO/IEC 17799
11 2 (0.095%) ISO19770
12 1 (0.047%) FATCA
12 1 (0.047%) ISO22301
12 1 (0.047%) ISO27002
12 1 (0.047%) SEPA
System Software
1 802 (38.03%) Active Directory
2 74 (3.51%) VMware Infrastructure
3 55 (2.61%) XenApp
4 44 (2.09%) Hyper-V
5 36 (1.71%) XenDesktop
6 11 (0.52%) IMail Server
7 8 (0.38%) Virtual Servers
8 7 (0.33%) BlackBerry Internet Service
9 6 (0.28%) VMware ESX
10 5 (0.24%) vCloud
10 5 (0.24%) Virtual Machines
10 5 (0.24%) vSphere
11 3 (0.14%) Terminal Services
12 2 (0.095%) BitLocker
12 2 (0.095%) Microsoft App-V
12 2 (0.095%) RACF
12 2 (0.095%) Terminal Server
12 2 (0.095%) UAG
12 2 (0.095%) Virtual Desktop
13 1 (0.047%) NDS
Systems Management
1 90 (4.27%) SCCM
2 25 (1.19%) SCOM
3 21 (1.00%) AirWatch
3 21 (1.00%) Backup Exec
4 16 (0.76%) Nagios
5 9 (0.43%) RSA Archer
5 9 (0.43%) WSUS
6 8 (0.38%) XenMobile
7 7 (0.33%) NetBackup
7 7 (0.33%) Norton AntiVirus
7 7 (0.33%) Systems Management Server (SMS)
8 6 (0.28%) CA Spectrum
8 6 (0.28%) DameWare
9 5 (0.24%) vRealize
10 4 (0.19%) Symantec Enterprise Vault
11 3 (0.14%) FortiGate
11 3 (0.14%) OpenView
11 3 (0.14%) OVSD
11 3 (0.14%) ServiceCenter
12 2 (0.095%) HP Quality Center
Vendors
1 783 (37.13%) Microsoft
2 336 (15.93%) Citrix
3 193 (9.15%) Cisco
4 140 (6.64%) VMware
5 79 (3.75%) iManage
6 61 (2.89%) Remedy
7 60 (2.84%) Apple
8 58 (2.75%) SAP
9 52 (2.47%) ServiceNow
10 40 (1.90%) HP
11 39 (1.85%) Mitel
12 32 (1.52%) Symantec
13 31 (1.47%) Dell
14 30 (1.42%) LANDesk
15 27 (1.28%) Avaya
16 23 (1.09%) Oracle
17 22 (1.04%) Bloomberg
18 20 (0.95%) Adobe
19 19 (0.90%) MobileIron
19 19 (0.90%) Reuters
Ferndown, Dorset
Ashdown IT
Salary: £25000 per annum
Posted: 1 hour ago
Leeds, West Yorkshire
Fruition IT Resources Limited
Salary: £18000 - £25000 per annum + On Call
Posted: 1 hour ago
City, London
I3
Salary: £30000 - £400000 per annum + bonus + benefits
Posted: 3 hours ago
Bristol, Avon
Harrington Starr
Salary: £22000 - £24000 per annum + bonus, benefits + training
Posted: Yesterday
Chester, Cheshire
HAYS INFORMATION TECHNOLOGY
Salary: £22000.00 - £27000.00 per annum
Posted: 3 days ago
Upminster, Essex
Deerfoot IT Resources Ltd
Salary: £18000 - £25000 per annum
Posted: 14 hours ago
City, London
Harrington Starr
Salary: £30000 - £35000 per annum
Posted: 2 days ago
Farnham, Surrey
Redrock Consulting Ltd
Salary: £16000 - £20000 per annum + training, progression
Posted: 2 days ago
Hounslow, Middlesex
Global Technology Solutions Ltd
Salary: £20000 - £22000 per annum
Posted: 2 days ago
Guildford, Surrey
First Point
Salary: £18000.00 - £24000.00 per annum + Bonus + Benefits
Posted: 2 days ago
London
ComputAppoint
Salary: £17000 - £18000 per annum
Posted: 2 days ago
Nottingham, Nottinghamshire
The One Group
Salary: £22k - 26k per year + Benefits
Posted: 3 days ago
City, London
Harrington Starr
Salary: £50000 - £60000 per annum + plus package and bonus
Posted: Yesterday
Central London / West End
Anthony James Consulting
Salary: From £30,000 to £35,000 per annum
Posted: 2 days ago
Hampshire
Vadis People
Salary: £22000 - £25000 per annum
Posted: 2 days ago
City, London
Harvey Nash plc
Salary: £27000 - £30000 per annum
Posted: 3 days ago
London
Lorien Resourcing
Salary: £40000 - £45000 per annum + +Bonus +Benefits
Posted: 3 days ago
London
Harrington Starr
Salary: £22000 - £24000 per annum + bonus, benefits + training
Posted: 4 days ago
South West London
World First
Posted: 3 days ago
London
ComputAppoint
Salary: £30000 - £35000 per annum
Posted: 2 days ago
Reigate, Surrey
ARC IT Recruitment Ltd
Salary: £24000 per annum + Plus Benefits
Posted: 2 days ago
Birmingham, West Midlands (County)
Crimson Ltd
Salary: £22000 - £25000 per annum
Posted: 5 days ago
London
Plan-net
Salary: Unspecified Market rate
Posted: 6 days ago
Mitcham, Surrey
Harrington Starr
Salary: £50000 - £60000 per annum + plus package and bonus
Posted: Yesterday
Bristol, Avon
TEKsystems
Salary: £22000 - £24000 per annum + BENEFITS
Posted: 5 days ago
Manchester, Lancashire
CoreCom Consulting
Salary: £20000 - £25000 per annum + Benefits
Posted: 4 days ago
Hertfordshire
Cadence Resourcing
Salary: £20000 - £25000 per annum
Posted: 4 days ago
Oxford, Oxfordshire
Cadence Resourcing
Salary: £20000 - £25000 per annum
Posted: 4 days ago
London
Information Technology Services
Salary: £26k - 32k per year + Great benefits
Posted: 5 days ago
Bury St. Edmunds, Suffolk
Your Jobs Group
Salary: 20 days Holiday, plus 8 Bank Holidays, AE Pension, Parking, Opt-In Hea
Posted: 4 days ago