The statistics below represent IT jobs advertised across the England region that had Service Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 22 February 2017 with a comparison to same period over 2 years.

3 months to
22 Feb 2017
Same period 2016 Same period 2015
Service Analyst
UK / England
Rank 247 226 232
Rank change year-on-year
-21 +6
Permanent jobs requiring a Service Analyst 1017 1424 1377
As % of all permanent IT jobs located in England 1.29% 1.49% 1.40%
As % of the Job Titles category 1.34% 1.54% 1.45%
Number of salaries quoted 860 1230 1218
Median salary £27,500 £28,000 £25,500
Median salary % change year-on-year
-1.78% +9.80%
90% offered a salary of more than £19,500 £19,500 £19,500
10% offered a salary of more than £50,000 £55,000 £50,000
UK excluding London median salary £23,500 £24,500 £23,000
% change year-on-year
-4.08% +6.52%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
75770 92206 94914
As % of all permanent IT jobs located in England 96.32% 96.48% 96.72%
Number of salaries quoted 63335 78206 79140
Median salary £47,500 £45,000 £45,000
Median salary % change year-on-year
+5.55% -
90% offered a salary of more than £27,500 £27,500 £26,500
10% offered a salary of more than £72,500 £70,000 £70,000
UK excluding London median salary £42,000 £42,000 £40,000
% change year-on-year
- +5.00%

Service Analyst
Jobs Demand Trend in England

The demand trend of job ads across the England region that featured Service Analyst in the job title.

Service Analyst Jobs Demand Trend in England

Service Analyst
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Analyst across the England region.

Service Analyst Salary Trend in England

Service Analyst
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Service Analyst across the England region over the 3 months to 22 February 2017.

Service Analyst Salary Histogram in England

Service Analyst
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Analyst within the England region over the 3 months to 22 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -22 410 £32,500 -7.14% 46
South East +17 223 £24,000 -5.88% 27
Yorkshire +22 101 £22,500 - 9
East of England +2 72 £30,000 -2.43% 11
North West -56 63 £24,000 -4.95% 9
West Midlands -1 55 £20,000 -4.76% 7
South West -9 52 £23,000 - 9
East Midlands -16 33 £21,000 -9.67% 7
North East -15 6 £25,500 +29.11%
Service Analyst
UK

Service Analyst Skill Set
Top 30 Related IT Skills in England

For the 6 months to 22 February 2017, Service Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the England region featuring Service Analyst in the job title.

1 992 (47.76%) Windows
2 860 (41.41%) ITIL
3 802 (38.61%) Microsoft
4 778 (37.46%) Active Directory
5 720 (34.67%) MS Office
6 653 (31.44%) Finance
7 571 (27.49%) MS Excel
8 555 (26.72%) Windows 7
9 420 (20.22%) SLA
10 331 (15.94%) Citrix
11 312 (15.02%) Service Management
12 269 (12.95%) MS Exchange
13 219 (10.54%) Windows Server
14 184 (8.86%) Legal
15 181 (8.71%) Incident Management
15 181 (8.71%) Law
16 176 (8.47%) Service Delivery
17 169 (8.14%) Analytical Skills
18 165 (7.94%) Banking
19 160 (7.70%) Degree
20 159 (7.66%) Cisco
21 150 (7.22%) Windows 8
21 150 (7.22%) SQL
22 147 (7.08%) VPN
23 141 (6.79%) Blackberry
24 129 (6.21%) Business Analysis
25 128 (6.16%) ITSM
26 127 (6.11%) Problem Management
27 119 (5.73%) Office 365
28 118 (5.68%) Windows 10

Service Analyst Skill Set
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 269 (12.95%) MS Exchange
2 84 (4.04%) SharePoint
3 79 (3.80%) Exchange Server 2010
4 71 (3.42%) Exchange Server 2007
5 51 (2.46%) Blackberry Enterprise Server
6 28 (1.35%) Exchange Server 2013
6 28 (1.35%) Skype for Business
7 14 (0.67%) Confluence
8 12 (0.58%) IBM Notes
9 11 (0.53%) Exchange Server 2003
10 8 (0.39%) SharePoint 2010
11 5 (0.24%) CMS
11 5 (0.24%) JBoss
12 4 (0.19%) BizTalk Server
13 3 (0.14%) SAS
14 2 (0.096%) Apache
14 2 (0.096%) GlassFish
14 2 (0.096%) IIS
14 2 (0.096%) Oracle Workflow
14 2 (0.096%) Tomcat
Applications
1 720 (34.67%) MS Office
2 571 (27.49%) MS Excel
3 57 (2.74%) MS PowerPoint
4 27 (1.30%) MS Project
5 26 (1.25%) MS Visio
6 19 (0.91%) Spreadsheet
7 3 (0.14%) Adobe Creative Suite
8 1 (0.048%) Acrobat
8 1 (0.048%) InfoPath
8 1 (0.048%) SPSS
Business Applications
1 21 (1.01%) SAP Oil and Gas
2 10 (0.48%) Dynamics CRM
3 7 (0.34%) Eikon
4 6 (0.29%) PeopleSoft HRMS
5 5 (0.24%) Remedy ITSM
6 4 (0.19%) Dynamics AX
6 4 (0.19%) NetSuite
7 3 (0.14%) JDE OneWorld
8 2 (0.096%) Dynamics NAV
8 2 (0.096%) Loan IQ
8 2 (0.096%) Retail-J
9 1 (0.048%) Dynamics GP
9 1 (0.048%) Maximo
9 1 (0.048%) Oracle BPM
9 1 (0.048%) Oracle EBS
9 1 (0.048%) Oracle ERP
9 1 (0.048%) Oracle Payroll
9 1 (0.048%) SAP InfiniteInsight
9 1 (0.048%) thinkFolio
9 1 (0.048%) Visualfiles
Cloud Services
1 119 (5.73%) Office 365
2 29 (1.40%) Mimecast
3 16 (0.77%) Microsoft Azure
4 12 (0.58%) SaaS
5 5 (0.24%) Cloud Computing
6 3 (0.14%) Amazon AWS
7 1 (0.048%) Adobe Creative Cloud
7 1 (0.048%) G Suite
7 1 (0.048%) OpenShift
Communications & Networking
1 147 (7.08%) VPN
2 92 (4.43%) TCP/IP
3 74 (3.56%) LAN
4 71 (3.42%) WAN
5 70 (3.37%) DNS
6 61 (2.94%) VoIP
7 59 (2.84%) DHCP
8 41 (1.97%) Firewall
8 41 (1.97%) Internet
9 35 (1.69%) Remote Desktop
10 23 (1.11%) Wi-Fi
11 19 (0.91%) Skype
12 15 (0.72%) LDAP
13 13 (0.63%) Wireless
14 11 (0.53%) IP Telephony
14 11 (0.53%) SMTP
15 10 (0.48%) Network Security
15 10 (0.48%) SAN
16 9 (0.43%) Intranet
16 9 (0.43%) PABX
Database & Business Intelligence
1 38 (1.83%) SQL Server
2 14 (0.67%) MS Access
3 12 (0.58%) SQL Server Reporting Services
4 11 (0.53%) Relational Database
5 8 (0.39%) Crystal Reports
6 7 (0.34%) GIS
7 6 (0.29%) BusinessObjects
7 6 (0.29%) BusinessObjects Business Intelligence
8 5 (0.24%) Data Warehouse
8 5 (0.24%) Oracle Reports
9 4 (0.19%) Big Data
9 4 (0.19%) Oracle BI EE
10 3 (0.14%) SQL Server 2008
10 3 (0.14%) SQL Server 2012
10 3 (0.14%) SQL Server Integration Services
11 2 (0.096%) Oracle Database
12 1 (0.048%) Base SAS
12 1 (0.048%) Power BI
12 1 (0.048%) SQL Server 2005
12 1 (0.048%) SQL Server Analysis Services
Development Applications
1 44 (2.12%) JIRA
2 15 (0.72%) Selenium
3 9 (0.43%) SoapUI
4 8 (0.39%) JUnit
4 8 (0.39%) NUnit
4 8 (0.39%) TestNG
5 7 (0.34%) SpecFlow
6 6 (0.29%) Team Foundation Server
7 5 (0.24%) Jenkins
8 4 (0.19%) Grunt
8 4 (0.19%) gulp
8 4 (0.19%) jspm
8 4 (0.19%) TeamCity
9 3 (0.14%) HP UFT
9 3 (0.14%) Selenium IDE
9 3 (0.14%) SQL Server Management Studio (SSMS)
10 2 (0.096%) Visual Studio
11 1 (0.048%) Rational Rose
11 1 (0.048%) RequisitePro
11 1 (0.048%) TestDirector
General
1 653 (31.44%) Finance
2 184 (8.86%) Legal
3 181 (8.71%) Law
4 165 (7.94%) Banking
5 66 (3.18%) Telecoms
6 62 (2.99%) Marketing
7 47 (2.26%) Back Office
8 46 (2.21%) German Language
9 38 (1.83%) Retail
10 34 (1.64%) Manufacturing
11 30 (1.44%) French Language
12 29 (1.40%) Investment Banking
13 23 (1.11%) Front Office
14 21 (1.01%) Electronics
15 20 (0.96%) Spanish Language
16 19 (0.91%) Publishing
17 15 (0.72%) Financial Institution
18 14 (0.67%) Billing
19 7 (0.34%) Advertising
20 6 (0.29%) Automotive
Libraries, Frameworks & Software Standards
1 26 (1.25%) .NET
2 13 (0.63%) Web Services
3 12 (0.58%) HTML
4 11 (0.53%) XML
5 10 (0.48%) ASP.NET
6 7 (0.34%) HTML5
7 6 (0.29%) REST
8 5 (0.24%) CSS
8 5 (0.24%) CSS3
8 5 (0.24%) Software Packaging
9 4 (0.19%) .NET Framework
9 4 (0.19%) ASP.NET Web API
9 4 (0.19%) Entity Framework
9 4 (0.19%) Middleware
10 3 (0.14%) SOAP
10 3 (0.14%) XSL
11 2 (0.096%) COM
11 2 (0.096%) DHTML
11 2 (0.096%) XSD
11 2 (0.096%) XSLT
Miscellaneous
1 169 (8.14%) Analytical Skills
2 141 (6.79%) Blackberry
3 63 (3.03%) Management Information System
4 59 (2.84%) iPhone
5 40 (1.93%) iPad
6 38 (1.83%) Video Conferencing
7 31 (1.49%) Smartphone
8 28 (1.35%) User Experience
9 27 (1.30%) Fintech
10 24 (1.16%) Client/Server
11 21 (1.01%) Computer Science
11 21 (1.01%) Data Centre
12 20 (0.96%) Virtual Team
13 14 (0.67%) Foreign Exchange (FX)
14 12 (0.58%) Chip and PIN
14 12 (0.58%) Fat Client
14 12 (0.58%) Fixed Income
14 12 (0.58%) Thin Client
15 11 (0.53%) Enterprise Software
15 11 (0.53%) Enterprise Storage
Operating Systems
1 992 (47.76%) Windows
2 555 (26.72%) Windows 7
3 219 (10.54%) Windows Server
4 150 (7.22%) Windows 8
5 118 (5.68%) Windows 10
6 99 (4.77%) Windows Server 2008
7 80 (3.85%) Windows Server 2012
8 70 (3.37%) Windows XP
9 60 (2.89%) Linux
10 46 (2.21%) Windows Server 2003
11 39 (1.88%) Android
12 28 (1.35%) Mac OS X
13 27 (1.30%) Unix
14 20 (0.96%) Apple iOS
15 15 (0.72%) Mac OS
16 9 (0.43%) Windows Vista
17 3 (0.14%) Windows Phone
18 2 (0.096%) Red Hat Enterprise Linux
18 2 (0.096%) Windows 2000
19 1 (0.048%) Windows Mobile
Processes & Methodologies
1 860 (41.41%) ITIL
2 312 (15.02%) Service Management
3 181 (8.71%) Incident Management
4 176 (8.47%) Service Delivery
5 129 (6.21%) Business Analysis
6 128 (6.16%) ITSM
7 127 (6.11%) Problem Management
8 118 (5.68%) Agile Software Development
9 113 (5.44%) ITIL V3
10 106 (5.10%) Project Management
11 85 (4.09%) Change Management
12 82 (3.95%) Ticket Management
13 73 (3.51%) Stakeholder Management
14 71 (3.42%) Asset Management
15 67 (3.23%) Time Management
16 64 (3.08%) Document Management
17 56 (2.70%) Business Intelligence
17 56 (2.70%) CRM
18 53 (2.55%) SDLC
19 52 (2.50%) Continuous Improvement
Programming Languages
1 150 (7.22%) SQL
2 37 (1.78%) C
3 33 (1.59%) C#
4 22 (1.06%) Java
5 20 (0.96%) PowerShell
6 14 (0.67%) JavaScript
6 14 (0.67%) VBA
7 9 (0.43%) Python
7 9 (0.43%) VB
8 8 (0.39%) C++
8 8 (0.39%) T-SQL
9 5 (0.24%) PL/SQL
10 2 (0.096%) R
10 2 (0.096%) XPath
11 1 (0.048%) MATLAB
11 1 (0.048%) Perl
11 1 (0.048%) Scala
11 1 (0.048%) Shell Script
Qualifications
1 160 (7.70%) Degree
2 100 (4.81%) Microsoft Certification
3 99 (4.77%) ITIL Certification
4 63 (3.03%) Security Cleared
5 51 (2.46%) ISEB
6 46 (2.21%) MCSE
7 42 (2.02%) MCP
8 41 (1.97%) SC Cleared
9 36 (1.73%) MCSA
10 34 (1.64%) MOS
11 31 (1.49%) Cisco Certification
12 30 (1.44%) MCITP
13 25 (1.20%) CCNA
13 25 (1.20%) ISTQB
14 22 (1.06%) ITIL Foundation Certificate
14 22 (1.06%) MCDST
15 19 (0.91%) DV Cleared
16 12 (0.58%) DBS Check
17 11 (0.53%) HND
18 10 (0.48%) A+ Certification
Quality Assurance & Compliance
1 420 (20.22%) SLA
2 44 (2.12%) QA
3 20 (0.96%) Sarbanes-Oxley
4 11 (0.53%) Data Quality
5 10 (0.48%) ISO 9001
5 10 (0.48%) ISO/IEC 27001
6 6 (0.29%) EMIR
6 6 (0.29%) MiFID
7 5 (0.24%) Dodd-Frank
8 3 (0.14%) COBIT
8 3 (0.14%) SEPA
9 1 (0.048%) Actionable Recommendations
9 1 (0.048%) FATCA
9 1 (0.048%) ISO22301
System Software
1 778 (37.46%) Active Directory
2 59 (2.84%) XenApp
3 57 (2.74%) VMware Infrastructure
4 39 (1.88%) Hyper-V
5 32 (1.54%) XenDesktop
6 13 (0.63%) Virtual Servers
7 10 (0.48%) IMail Server
8 9 (0.43%) BlackBerry Internet Service
9 7 (0.34%) Microsoft App-V
10 6 (0.29%) VMware ESX
11 5 (0.24%) Terminal Services
11 5 (0.24%) vCloud
11 5 (0.24%) Virtual Machines
12 4 (0.19%) vSphere
13 3 (0.14%) RACF
13 3 (0.14%) Terminal Server
14 2 (0.096%) KVM
14 2 (0.096%) UAG
15 1 (0.048%) Docker
15 1 (0.048%) Virtual Desktop
Systems Management
1 88 (4.24%) SCCM
2 23 (1.11%) SCOM
3 16 (0.77%) AirWatch
4 13 (0.63%) Backup Exec
4 13 (0.63%) Nagios
5 9 (0.43%) RSA Archer
5 9 (0.43%) XenMobile
6 8 (0.39%) Systems Management Server (SMS)
7 7 (0.34%) SCOrch
8 6 (0.29%) DameWare
9 5 (0.24%) Norton AntiVirus
9 5 (0.24%) ServiceCenter
9 5 (0.24%) vRealize
10 4 (0.19%) WSUS
11 3 (0.14%) CA Spectrum
11 3 (0.14%) FortiGate
11 3 (0.14%) HP Quality Center
11 3 (0.14%) NetBackup
11 3 (0.14%) OpenView
11 3 (0.14%) OVSD
Vendors
1 802 (38.61%) Microsoft
2 331 (15.94%) Citrix
3 159 (7.66%) Cisco
4 114 (5.49%) VMware
5 67 (3.23%) iManage
6 59 (2.84%) SAP
7 53 (2.55%) Remedy
7 53 (2.55%) ServiceNow
8 51 (2.46%) Apple
9 48 (2.31%) HP
10 36 (1.73%) Mitel
11 31 (1.49%) LANDesk
12 28 (1.35%) Bomgar
13 27 (1.30%) Symantec
14 26 (1.25%) Dell
15 25 (1.20%) Avaya
16 23 (1.11%) Oracle
17 22 (1.06%) Bloomberg
18 20 (0.96%) Adobe
18 20 (0.96%) Reuters
Kidlington, Oxfordshire
Thames Valley Police
Salary: £23,466 per annum plus benefits
Posted: 16 hours ago
London
Spencer Rose
Salary: £25000 - £30000 per annum + Benefits
Posted: 17 hours ago
City, London
Harvey Nash plc
Salary: £30000 - £32000 per annum
Posted: 12 hours ago
Warrington, Cheshire
Ascent People Ltd
Salary: £19000 - £22000 per annum + Benefits
Posted: 20 hours ago
Solihull, West Midlands (County)
ReThink Recruitment
Salary: £16000.00 - £18000.00 per annum + benefits
Posted: Yesterday
Epsom, Surrey
Hays Finance Technology
Salary: £22000.00 - £26000.00 per annum + Online Training + Progression
Posted: 21 hours ago
London
Harvey Nash plc
Salary: £25000 - £30000 per annum
Posted: 16 hours ago
Farnham, Surrey
Redrock Consulting Ltd
Salary: £16000 - £28000 per annum + training, progression
Posted: 23 hours ago
Rugeley, Staffordshire
Modis International
Posted: 20 hours ago
Manchester, Lancashire
Rullion
Salary: £21000 per annum
Posted: Yesterday
Bath, Avon
Sanderson
Salary: £18000.00 - £23000.00 per annum
Posted: Yesterday
Woking, Surrey
Elliot
Salary: Up to £22,000 per annum plus company pension & benefits.
Posted: 12 hours ago
Milton Keynes, Buckinghamshire
Plan-net
Salary: Competitive rate
Posted: 15 hours ago
St. Albans, Hertfordshire
Understanding Recruitment
Salary: £18000.00 - £21000.00 per annum + benefits
Posted: 3 days ago
Milton Keynes, Buckinghamshire
Plan-net
Salary: Competitive rate
Posted: 18 hours ago
London
Plan-net
Salary: Market rate
Posted: 15 hours ago
Leeds, West Yorkshire
Fruition IT Resources Limited
Salary: £18000 - £20000 per annum
Posted: Yesterday
Leeds, West Yorkshire
Fruition IT Resources Limited
Salary: £20000 - £25000 per annum
Posted: Yesterday
Chelmsford, Essex
Information Technology Services
Salary: £30k - 35k per year
Posted: Yesterday
Tamworth, Staffordshire
Robert Walters
Salary: £18000 - £21000 per annum
Posted: 2 days ago
East London
Spencer Rose
Posted: 20 hours ago
Hull, North Humberside
HAYS INFORMATION TECHNOLOGY
Salary: £18000.00 - £21000.00 per annum
Posted: Yesterday
Cambridge, Cambridgeshire
Cambridge Assessment
Salary: From £24,300 to £27,300 per annum
Posted: 2 days ago
Witney, Oxfordshire
Corriculo
Salary: Up to £25,000 per annum Fantastic Benefits & Working Environment
Posted: 19 hours ago
Farnborough, Hampshire
Leidos
Posted: 15 hours ago
Castleford, West Yorkshire
Rebel Recruitment
Salary: From £16,000 to £18,000 per annum
Posted: Yesterday
Milton Keynes, Buckinghamshire
Tria Recruitment
Salary: £25000 - £28000 per annum
Posted: 2 days ago
West London
Vadis People
Salary: c£27,000 - £34,000
Posted: Yesterday
London
Plan-net
Salary: Competitive rate
Posted: Yesterday
City, London
Asset Resourcing Ltd
Salary: £55000 - £75000 per annum + Benefits
Posted: 19 hours ago