The table below looks at the statistics for the Service Analyst role in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited Service Analyst in their job title over the 3 months to 26 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
26 Jan 2015
Same period 2014 Same period 2013
Service Analyst
Rank 277 324 370
Rank change year-on-year
+47 +46
Permanent jobs requiring a Service Analyst 1048 794 709
As % of all permanent IT jobs located in England 1.06% 0.82% 0.68%
As % of the Job Titles category 1.12% 0.87% 0.71%
Number of salaries quoted 910 721 618
Average salary £24,000 £23,500 £23,500
Average salary % change year-on-year
+2.12% -
90% offered a salary of more than £19,000 £19,000 £18,500
10% offered a salary of more than £36,500 £37,500 £35,000
UK excluding London average salary £22,000 £22,500 £22,500
% change year-on-year
-2.22% -
Service Analyst
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
93335 91612 99580
As % of all permanent IT jobs located in England 94.84% 94.56% 95.16%
Number of salaries quoted 78357 74834 86216
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £26,500 £27,500 £26,500
10% offered a salary of more than £70,000 £65,000 £70,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Service Analyst
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing Service Analyst in the job title across the England region as a proportion of the total demand within the Job Titles category.

Service Analyst Jobs Demand Trend in England

Service Analyst
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Analyst across the England region.

Service Analyst Salary Trend in England

Service Analyst
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Service Analyst across the England region over the 3 months to 26 January 2015.

Service Analyst Salary Histogram in England

Service Analyst
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Analyst within the England region over the 3 months to 26 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +74 371 £29,000 +5.45% 43
South East -6 228 £22,000 -2.76% 33
Yorkshire +10 114 £22,500 - 14
East of England +8 102 £25,500 - 15
North West +23 90 £21,000 -10.63% 11
West Midlands +24 71 £20,624 -20.67% 13
South West -3 35 £24,000 +20.00% 5
East Midlands +12 33 £22,000 +4.76% 6
North East -3 7 £20,000 +6.89%
Midlands - 2 £22,000 -
Service Analyst
UK

Service Analyst
Top 30 Related IT Skills in England

For the 6 months to 26 January 2015, IT jobs across the England region that cited Service Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title.

1 1313 (59.47%) ITIL
2 1236 (55.98%) Windows
3 1071 (48.51%) Microsoft
4 1015 (45.97%) MS Office
5 1014 (45.92%) Active Directory
6 719 (32.56%) MS Excel
7 696 (31.52%) Windows 7
8 549 (24.86%) SLA
9 444 (20.11%) Windows XP
10 405 (18.34%) Finance
11 403 (18.25%) MS Exchange
12 371 (16.80%) Service Management
13 362 (16.39%) Citrix
14 342 (15.49%) Blackberry
15 304 (13.77%) Incident Management
16 257 (11.64%) Service Delivery
17 243 (11.01%) Microsoft Certification
18 194 (8.79%) Analytical Skills
19 192 (8.70%) MCP
20 184 (8.33%) Windows Server 2008
21 173 (7.84%) Law
22 172 (7.79%) Blackberry Enterprise Server
23 166 (7.52%) TCP/IP
24 164 (7.43%) Windows Server 2003
25 156 (7.07%) WAN
26 152 (6.88%) ITIL Certification
27 149 (6.75%) LAN
28 148 (6.70%) DNS
28 148 (6.70%) Degree
29 147 (6.66%) Cisco

Service Analyst
Top Related IT Skills in England by Category

For the 6 months to 26 January 2015, IT jobs across the England region that cited Service Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 403 (18.25%) MS Exchange
2 172 (7.79%) Blackberry Enterprise Server
3 93 (4.21%) Exchange Server 2010
4 85 (3.85%) Exchange Server 2007
5 77 (3.49%) Exchange Server 2003
6 63 (2.85%) IBM Notes
7 61 (2.76%) Lync
8 60 (2.72%) SharePoint
9 44 (1.99%) Apache
10 17 (0.77%) Exchange Server 2013
11 11 (0.50%) IIS
12 9 (0.41%) Tomcat
12 9 (0.41%) WorkSite
13 7 (0.32%) CMS
14 5 (0.23%) JBoss
15 4 (0.18%) Liferay
15 4 (0.18%) Moodle
15 4 (0.18%) SharePoint 2010
16 3 (0.14%) WebSphere
16 3 (0.14%) IBM HTTP Server
Applications
1 1015 (45.97%) MS Office
2 719 (32.56%) MS Excel
3 127 (5.75%) MS PowerPoint
4 57 (2.58%) MS Visio
5 10 (0.45%) MS Project
6 8 (0.36%) Spreadsheet
7 7 (0.32%) Acrobat
Business Applications
1 29 (1.31%) Remedy ITSM
2 9 (0.41%) Agresso
3 7 (0.32%) Dynamics CRM
4 3 (0.14%) assyst
4 3 (0.14%) Sage 50
5 2 (0.091%) SAP Oil and Gas
5 2 (0.091%) Oracle Applications
6 1 (0.045%) SAP CS
6 1 (0.045%) Changepoint
6 1 (0.045%) CA Clarity
6 1 (0.045%) SAP BPC
Cloud Services
1 22 (1.00%) Office 365
2 15 (0.68%) SaaS
3 6 (0.27%) PaaS
3 6 (0.27%) IaaS
4 4 (0.18%) Google Apps
4 4 (0.18%) Microsoft Azure
5 3 (0.14%) Cloud Computing
Communications & Networking
1 166 (7.52%) TCP/IP
2 156 (7.07%) WAN
3 149 (6.75%) LAN
4 148 (6.70%) DNS
5 127 (5.75%) Internet
6 124 (5.62%) DHCP
7 112 (5.07%) VPN
8 94 (4.26%) VoIP
9 79 (3.58%) Firewall
10 33 (1.49%) ADSL
10 33 (1.49%) Broadband
11 29 (1.31%) SAN
12 28 (1.27%) IP Telephony
13 26 (1.18%) Ethernet
13 26 (1.18%) Wireless
14 16 (0.72%) Network Security
15 14 (0.63%) Wi-Fi
15 14 (0.63%) Intranet
16 9 (0.41%) SSL
17 8 (0.36%) FTP
Database & Business Intelligence
1 64 (2.90%) SQL Server
2 22 (1.00%) SQL Server 2008
3 13 (0.59%) SQL Server 2005
4 9 (0.41%) MySQL
4 9 (0.41%) MS Access
5 8 (0.36%) PostgreSQL
6 5 (0.23%) SQL Server 2000
6 5 (0.23%) Oracle Database
7 4 (0.18%) Data Warehouse
8 3 (0.14%) DB2
9 2 (0.091%) BusinessObjects
9 2 (0.091%) Relational Database
9 2 (0.091%) SQLPlus
10 1 (0.045%) SQL Server Reporting Services
10 1 (0.045%) QlikView
10 1 (0.045%) Crystal Reports
10 1 (0.045%) Data Mining
10 1 (0.045%) RDBMS
10 1 (0.045%) Oracle Database 10g
Development Applications
1 4 (0.18%) JMeter
1 4 (0.18%) Selenium
2 3 (0.14%) JIRA
3 2 (0.091%) Hudson
4 1 (0.045%) Maven
4 1 (0.045%) Eclipse
4 1 (0.045%) Toad
General
1 405 (18.34%) Finance
2 173 (7.84%) Law
3 142 (6.43%) Legal
4 111 (5.03%) Banking
5 93 (4.21%) Telecoms
6 47 (2.13%) Retail
7 27 (1.22%) Advertising
8 23 (1.04%) Financial Institution
9 19 (0.86%) Marketing
10 16 (0.72%) French Language
10 16 (0.72%) Manufacturing
10 16 (0.72%) Investment Banking
11 11 (0.50%) German Language
12 9 (0.41%) Publishing
13 7 (0.32%) Local Government
13 7 (0.32%) Spanish Language
14 5 (0.23%) Italian Language
14 5 (0.23%) Billing
14 5 (0.23%) Back Office
15 4 (0.18%) Pharmaceutical
Libraries, Frameworks & Software Standards
1 8 (0.36%) .NET
2 7 (0.32%) CSS
3 6 (0.27%) HTML
4 5 (0.23%) Flash
5 4 (0.18%) J2EE
6 3 (0.14%) XML
6 3 (0.14%) WebSphere MQ
7 2 (0.091%) Middleware
7 2 (0.091%) WAP
8 1 (0.045%) OLE
8 1 (0.045%) Spring
8 1 (0.045%) Application Packaging
8 1 (0.045%) LINQ
8 1 (0.045%) jQuery
8 1 (0.045%) Mason
8 1 (0.045%) Oracle Fusion
8 1 (0.045%) HTML5
8 1 (0.045%) Web Services
8 1 (0.045%) ASP.NET
8 1 (0.045%) COM
Miscellaneous
1 342 (15.49%) Blackberry
2 194 (8.79%) Analytical Skills
3 133 (6.02%) Management Information System
4 63 (2.85%) Video Conferencing
5 56 (2.54%) iPhone
6 41 (1.86%) Fat Client
6 41 (1.86%) iPad
6 41 (1.86%) Thin Client
7 32 (1.45%) Computer Science
7 32 (1.45%) Smartphone
8 20 (0.91%) PDA
9 16 (0.72%) Mathematics
10 15 (0.68%) CMDB
11 13 (0.59%) Hedge funds
12 12 (0.54%) Enterprise Software
12 12 (0.54%) EPoS
13 11 (0.50%) Statistics
14 10 (0.45%) Performance Metrics
15 9 (0.41%) Life Science
16 8 (0.36%) Open Source
Operating Systems
1 1236 (55.98%) Windows
2 696 (31.52%) Windows 7
3 444 (20.11%) Windows XP
4 184 (8.33%) Windows Server 2008
5 164 (7.43%) Windows Server 2003
6 130 (5.89%) Windows 8
7 72 (3.26%) UNIX
8 68 (3.08%) Windows Server 2012
9 50 (2.26%) Windows Vista
10 37 (1.68%) Linux
11 34 (1.54%) Mac OS X
12 19 (0.86%) Android
13 18 (0.82%) Mac OS
14 15 (0.68%) Apple iOS
15 11 (0.50%) Windows 2000
16 8 (0.36%) Windows Mobile
17 5 (0.23%) Windows Phone
18 4 (0.18%) Windows 2000 Server
19 3 (0.14%) Solaris
20 2 (0.091%) CentOS
Processes & Methodologies
1 1313 (59.47%) ITIL
2 371 (16.80%) Service Management
3 304 (13.77%) Incident Management
4 257 (11.64%) Service Delivery
5 127 (5.75%) ITSM
5 127 (5.75%) Problem Management
6 112 (5.07%) ITIL V3
7 85 (3.85%) Change Management
8 72 (3.26%) Project Management
8 72 (3.26%) Document Management
9 61 (2.76%) Continuous Improvement
10 60 (2.72%) Time Management
11 58 (2.63%) CRM
12 55 (2.49%) Asset Management
13 52 (2.36%) PRINCE2
14 48 (2.17%) E-Commerce
15 44 (1.99%) Kalman Filter
16 43 (1.95%) Risk Assessment
17 42 (1.90%) Supplier Management
18 38 (1.72%) Coaching
Programming Languages
1 112 (5.07%) SQL
2 46 (2.08%) C
3 15 (0.68%) Java
4 6 (0.27%) T-SQL
4 6 (0.27%) PowerShell
5 5 (0.23%) Shell Script
6 4 (0.18%) JavaScript
6 4 (0.18%) PL/SQL
7 3 (0.14%) sed
7 3 (0.14%) Bash Shell
7 3 (0.14%) C#
7 3 (0.14%) AWK
7 3 (0.14%) Korn
8 2 (0.091%) PHP
9 1 (0.045%) R
Qualifications
1 243 (11.01%) Microsoft Certification
2 192 (8.70%) MCP
3 152 (6.88%) ITIL Certification
4 148 (6.70%) Degree
5 111 (5.03%) Security Cleared
6 94 (4.26%) MCSE
7 92 (4.17%) ITIL Foundation Certificate
8 87 (3.94%) Cisco Certification
9 86 (3.89%) SC Cleared
10 84 (3.80%) MCSA
11 78 (3.53%) CCNA
12 59 (2.67%) MCITP
13 56 (2.54%) A+ Certification
14 52 (2.36%) MCDST
15 32 (1.45%) MOS
16 31 (1.40%) MCTS
17 18 (0.82%) DV Cleared
18 17 (0.77%) HND
19 13 (0.59%) Citrix Certification
20 10 (0.45%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 549 (24.86%) SLA
2 13 (0.59%) PCI DSS
3 12 (0.54%) ISO 9001
4 11 (0.50%) ISO/IEC 27001
5 6 (0.27%) QA
6 1 (0.045%) Sarbanes-Oxley
System Software
1 1014 (45.92%) Active Directory
2 120 (5.43%) VMware Infrastructure
3 85 (3.85%) XenApp
4 40 (1.81%) Terminal Services
5 39 (1.77%) Hyper-V
6 31 (1.40%) XenDesktop
7 24 (1.09%) Citrix Presentation Server
8 11 (0.50%) vSphere
9 10 (0.45%) XenServer
10 8 (0.36%) MetaFrame
10 8 (0.36%) UAG
11 6 (0.27%) NFS
11 6 (0.27%) Xen
12 5 (0.23%) Novell eDirectory
13 3 (0.14%) Tivoli Directory Server
13 3 (0.14%) Microsoft App-V
13 3 (0.14%) Firmware
14 1 (0.045%) VMware ESX
14 1 (0.045%) Microsoft Virtual Server
Systems Management
1 111 (5.03%) SCCM
2 41 (1.86%) Norton AntiVirus
3 32 (1.45%) Backup Exec
4 23 (1.04%) Systems Management Server (SMS)
5 22 (1.00%) OpenView
6 19 (0.86%) SCOM
7 8 (0.36%) DameWare
8 7 (0.32%) Tivoli
9 6 (0.27%) McAfee ePO
10 5 (0.23%) ServiceCenter
11 4 (0.18%) NetBackup
11 4 (0.18%) SCSM
12 3 (0.14%) Unicenter
12 3 (0.14%) Symantec Enterprise Vault
13 2 (0.091%) ITRS Geneos
13 2 (0.091%) Nagios
13 2 (0.091%) Tivoli Storage Manager
13 2 (0.091%) CiscoWorks
13 2 (0.091%) Graphite
14 1 (0.045%) ARCserve
Vendors
1 1071 (48.51%) Microsoft
2 362 (16.39%) Citrix
3 147 (6.66%) Cisco
4 143 (6.48%) VMware
5 122 (5.53%) HP
6 79 (3.58%) Remedy
7 70 (3.17%) Symantec
8 63 (2.85%) Lotus
9 57 (2.58%) Apple
10 42 (1.90%) Bloomberg
10 42 (1.90%) Avaya
11 41 (1.86%) Dell
11 41 (1.86%) Reuters
12 35 (1.59%) ServiceNow
13 27 (1.22%) Oracle
14 24 (1.09%) McAfee
15 23 (1.04%) Veeam
15 23 (1.04%) Juniper
15 23 (1.04%) Interwoven
16 21 (0.95%) CheckPoint
Leeds, West Yorkshire
Fruition IT Resources Limited
Posted: 2 hours ago
Leeds, West Yorkshire
Fruition IT Resources Limited
Posted: 2 hours ago
London
Information Technology Services
Salary: £36k - 38k per year + benefits
Posted: 11 hours ago
London
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Salary: £25k - 31k per year + Great benefits
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Kingston Upon Thames, Surrey
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Salary: From £18,000 to £25,000 per annum
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Hemel Hempstead, Hertfordshire
Artemis Recruitment Ltd
Salary: Up to £27,000 per annum
Posted: 2 days ago
Hemel Hempstead, Hertfordshire
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Posted: 2 days ago
London
Circle Recruitment
Salary: £25000 - £30000 per annum + Benefits
Posted: 2 days ago
London
Ashdown IT
Salary: £30000 - £35000 per annum + Benefits
Posted: 2 days ago
Surrey
Harvey Nash plc
Salary: £21000 - £22000 per annum
Posted: 2 days ago
Derbyshire
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Salary: £16000 - £20000 per annum
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London
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Salary: £20000 - £24000 per annum
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City, London
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Salary: From £20,000 to £25,000 per annum plus additional benefits
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Reading, Berkshire
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Woking, Surrey
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Salary: £20000 - £24000 per annum
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Brighton, East Sussex
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Salary: £18000 - £21000 Per Annum
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Leeds, West Yorkshire
4it Recruitment Ltd
Salary: From £20,000 to £25,000 per annum plus additional benefits
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London
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South East London
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