The table below looks at the statistics for the Service Analyst role in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited Service Analyst in their job title over the 3 months to 24 April 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Apr 2015
Same period 2014 Same period 2013
Service Analyst
Rank 312 335 359
Rank change year-on-year
+23 +24
Permanent jobs requiring a Service Analyst 955 890 738
As % of all permanent IT jobs located in England 0.93% 0.80% 0.70%
As % of the Job Titles category 0.98% 0.84% 0.74%
Number of salaries quoted 790 795 637
Average salary £23,500 £24,000 £23,000
Average salary % change year-on-year
-2.08% +4.34%
90% offered a salary of more than £19,000 £18,500 £18,250
10% offered a salary of more than £35,000 £35,000 £35,000
UK excluding London average salary £22,000 £22,000 £22,000
Service Analyst
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
97732 105813 99744
As % of all permanent IT jobs located in England 94.70% 94.58% 94.78%
Number of salaries quoted 80689 86627 83952
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £27,000 £27,000 £26,988
10% offered a salary of more than £70,000 £67,500 £70,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Service Analyst
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing Service Analyst in the job title across the England region as a proportion of the total demand within the Job Titles category.

Service Analyst Jobs Demand Trend in England

Service Analyst
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Analyst across the England region.

Service Analyst Salary Trend in England

Service Analyst
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Service Analyst across the England region over the 3 months to 24 April 2015.

Service Analyst Salary Histogram in England

Service Analyst
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Analyst within the England region over the 3 months to 24 April 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +49 399 £29,500 +7.27% 27
South East +27 229 £21,750 -1.13% 25
Yorkshire +14 91 £22,000 +4.76% 14
South West -30 58 £22,500 +12.50% 10
East Midlands +22 53 £22,500 +18.42% 6
East of England +16 48 £23,000 -16.36% 13
North West -3 44 £20,250 -13.82% 16
West Midlands -21 31 £20,000 +8.10% 4
North East -15 2 £23,250 +3.33% 2
Midlands - 2 £22,000 -
Service Analyst
UK

Service Analyst
Top 30 Related IT Skills in England

For the 6 months to 24 April 2015, IT jobs across the England region that cited Service Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title.

1 1189 (59.60%) Windows
2 1070 (53.63%) ITIL
3 1008 (50.53%) Active Directory
4 969 (48.57%) MS Office
5 928 (46.52%) Microsoft
6 663 (33.23%) Windows 7
7 635 (31.83%) MS Excel
8 510 (25.56%) SLA
9 362 (18.15%) MS Exchange
9 362 (18.15%) Finance
10 339 (16.99%) Windows XP
11 326 (16.34%) Service Management
12 315 (15.79%) Citrix
13 294 (14.74%) Blackberry
14 249 (12.48%) Incident Management
15 200 (10.03%) Service Delivery
16 198 (9.92%) Microsoft Certification
17 188 (9.42%) Blackberry Enterprise Server
18 185 (9.27%) Law
19 177 (8.87%) Windows Server 2008
20 171 (8.57%) Legal
21 162 (8.12%) MCP
22 159 (7.97%) Analytical Skills
23 158 (7.92%) LAN
24 156 (7.82%) WAN
24 156 (7.82%) Windows 8
25 139 (6.97%) Cisco
26 136 (6.82%) TCP/IP
27 133 (6.67%) Problem Management
28 125 (6.27%) VMware

Service Analyst
Top Related IT Skills in England by Category

For the 6 months to 24 April 2015, IT jobs across the England region that cited Service Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 362 (18.15%) MS Exchange
2 188 (9.42%) Blackberry Enterprise Server
3 93 (4.66%) Exchange Server 2010
4 79 (3.96%) Exchange Server 2007
5 67 (3.36%) SharePoint
6 54 (2.71%) Exchange Server 2003
7 51 (2.56%) IBM Notes
8 37 (1.85%) Lync
9 28 (1.40%) WorkSite
10 23 (1.15%) Exchange Server 2013
11 15 (0.75%) Exchange Server 2000
12 12 (0.60%) IIS
13 8 (0.40%) Apache
14 6 (0.30%) Confluence
15 4 (0.20%) SharePoint 2010
15 4 (0.20%) CMS
16 3 (0.15%) Tomcat
17 2 (0.10%) Drupal
17 2 (0.10%) SharePoint Server
18 1 (0.050%) Liferay
Applications
1 969 (48.57%) MS Office
2 635 (31.83%) MS Excel
3 109 (5.46%) MS PowerPoint
4 44 (2.21%) MS Visio
5 7 (0.35%) Spreadsheet
6 4 (0.20%) MS Project
7 3 (0.15%) Adobe Creative Suite
8 2 (0.10%) Acrobat
9 1 (0.050%) PowerPivot
Business Applications
1 10 (0.50%) Agresso
2 4 (0.20%) Remedy ITSM
2 4 (0.20%) Magento
2 4 (0.20%) assyst
2 4 (0.20%) Fredhopper
3 2 (0.10%) Dynamics CRM
3 2 (0.10%) SAP BPC
4 1 (0.050%) RMDS
4 1 (0.050%) SAP CCM
4 1 (0.050%) SAP ERP
4 1 (0.050%) Eikon
Cloud Services
1 15 (0.75%) Office 365
1 15 (0.75%) Mimecast
2 9 (0.45%) IaaS
3 8 (0.40%) SaaS
4 6 (0.30%) PaaS
4 6 (0.30%) Amazon AWS
5 5 (0.25%) Google Apps
6 3 (0.15%) Cloud Computing
7 2 (0.10%) Amazon EC2
7 2 (0.10%) Amazon S3
7 2 (0.10%) Microsoft Azure
7 2 (0.10%) Amazon ELB
8 1 (0.050%) Yammer
8 1 (0.050%) iPaaS
Communications & Networking
1 158 (7.92%) LAN
2 156 (7.82%) WAN
3 136 (6.82%) TCP/IP
4 118 (5.91%) VPN
4 118 (5.91%) DNS
5 107 (5.36%) DHCP
6 95 (4.76%) Internet
7 83 (4.16%) VoIP
8 73 (3.66%) Firewall
9 37 (1.85%) Wireless
10 32 (1.60%) SAN
11 20 (1.00%) VLAN
12 19 (0.95%) IP Telephony
13 17 (0.85%) SSL
14 16 (0.80%) Broadband
15 15 (0.75%) FTP
15 15 (0.75%) ADSL
16 13 (0.65%) Network Security
17 11 (0.55%) Fibre Channel
17 11 (0.55%) Ethernet
Database & Business Intelligence
1 56 (2.81%) SQL Server
2 15 (0.75%) SQL Server 2008
3 9 (0.45%) SQL Server 2005
4 5 (0.25%) MySQL
4 5 (0.25%) Data Warehouse
4 5 (0.25%) Relational Database
5 4 (0.20%) MS Access
5 4 (0.20%) SQL Server 2000
5 4 (0.20%) PostgreSQL
6 2 (0.10%) SQLPlus
6 2 (0.10%) Oracle Database
6 2 (0.10%) BusinessObjects
7 1 (0.050%) SAP BW
7 1 (0.050%) Data Mining
7 1 (0.050%) Crystal Reports
7 1 (0.050%) Oracle Reports
7 1 (0.050%) SQL Server Integration Services
7 1 (0.050%) QlikView
7 1 (0.050%) FileMaker
7 1 (0.050%) SQL Server Reporting Services
Development Applications
1 2 (0.10%) Jenkins
1 2 (0.10%) Yeoman
2 1 (0.050%) JMeter
2 1 (0.050%) JIRA
2 1 (0.050%) Selenium
General
1 362 (18.15%) Finance
2 185 (9.27%) Law
3 171 (8.57%) Legal
4 113 (5.66%) Banking
5 74 (3.71%) Telecoms
6 59 (2.96%) Retail
7 35 (1.75%) Advertising
8 19 (0.95%) Financial Institution
9 14 (0.70%) Manufacturing
9 14 (0.70%) Marketing
10 12 (0.60%) Publishing
11 11 (0.55%) Investment Banking
11 11 (0.55%) International Banking
12 7 (0.35%) German Language
13 6 (0.30%) Pharmaceutical
14 5 (0.25%) Local Government
14 5 (0.25%) French Language
14 5 (0.25%) Spanish Language
15 4 (0.20%) Billing
15 4 (0.20%) Games
Libraries, Frameworks & Software Standards
1 16 (0.80%) XML
2 11 (0.55%) HTML
3 10 (0.50%) CSS
4 5 (0.25%) Web Services
4 5 (0.25%) HTML5
4 5 (0.25%) FIX Protocol
4 5 (0.25%) COM
4 5 (0.25%) Flash
5 4 (0.20%) .NET
6 2 (0.10%) ASP.NET
6 2 (0.10%) EDI
6 2 (0.10%) WAP
6 2 (0.10%) Ajax
7 1 (0.050%) J2EE
7 1 (0.050%) LINQ
7 1 (0.050%) jQuery
7 1 (0.050%) Mason
Miscellaneous
1 294 (14.74%) Blackberry
2 159 (7.97%) Analytical Skills
3 96 (4.81%) Management Information System
4 46 (2.31%) Video Conferencing
5 35 (1.75%) Computer Science
6 34 (1.70%) iPhone
7 31 (1.55%) Fat Client
7 31 (1.55%) Thin Client
8 27 (1.35%) iPad
9 26 (1.30%) CMDB
10 19 (0.95%) PDA
11 18 (0.90%) Mathematics
11 18 (0.90%) Hedge funds
12 13 (0.65%) User Experience
13 12 (0.60%) FMCG
14 11 (0.55%) EPoS
15 9 (0.45%) Life Science
15 9 (0.45%) Mobile Computing
15 9 (0.45%) Enterprise Software
16 8 (0.40%) Statistics
Operating Systems
1 1189 (59.60%) Windows
2 663 (33.23%) Windows 7
3 339 (16.99%) Windows XP
4 177 (8.87%) Windows Server 2008
5 156 (7.82%) Windows 8
6 125 (6.27%) Windows Server 2003
7 56 (2.81%) Linux
8 54 (2.71%) Android
9 50 (2.51%) Windows Server 2012
10 43 (2.16%) Windows Vista
11 40 (2.01%) UNIX
12 37 (1.85%) Apple iOS
13 32 (1.60%) Mac OS X
14 17 (0.85%) Windows 2000 Server
15 16 (0.80%) Mac OS
16 11 (0.55%) Windows 2000
17 4 (0.20%) Windows Mobile
17 4 (0.20%) Windows Phone
18 2 (0.10%) CentOS
18 2 (0.10%) Solaris
Processes & Methodologies
1 1070 (53.63%) ITIL
2 326 (16.34%) Service Management
3 249 (12.48%) Incident Management
4 200 (10.03%) Service Delivery
5 133 (6.67%) Problem Management
6 84 (4.21%) ITSM
7 79 (3.96%) Document Management
8 72 (3.61%) Change Management
9 63 (3.16%) CRM
10 54 (2.71%) ITIL V3
11 49 (2.46%) Project Management
12 47 (2.36%) Time Management
13 46 (2.31%) Configuration Management
14 42 (2.11%) Continuous Improvement
15 37 (1.85%) PRINCE2
16 35 (1.75%) Service Desk Management
17 34 (1.70%) Asset Management
18 33 (1.65%) Mentoring
19 25 (1.25%) Kalman Filter
20 24 (1.20%) Release Management
Programming Languages
1 73 (3.66%) SQL
2 24 (1.20%) C
3 13 (0.65%) JavaScript
4 11 (0.55%) Java
4 11 (0.55%) PowerShell
5 5 (0.25%) VBA
6 3 (0.15%) PL/SQL
7 2 (0.10%) PHP
7 2 (0.10%) T-SQL
7 2 (0.10%) VB
8 1 (0.050%) ActionScript
8 1 (0.050%) C#
8 1 (0.050%) Shell Script
8 1 (0.050%) ActionScript 2.0
Qualifications
1 198 (9.92%) Microsoft Certification
2 162 (8.12%) MCP
3 123 (6.17%) ITIL Certification
3 123 (6.17%) Degree
4 85 (4.26%) MCSE
5 82 (4.11%) Security Cleared
6 81 (4.06%) Cisco Certification
7 78 (3.91%) CCNA
8 57 (2.86%) ITIL Foundation Certificate
9 56 (2.81%) MCDST
10 55 (2.76%) A+ Certification
10 55 (2.76%) MCSA
11 53 (2.66%) SC Cleared
12 50 (2.51%) MCITP
13 38 (1.90%) MOS
14 21 (1.05%) MCTS
15 13 (0.65%) HND
16 8 (0.40%) DV Cleared
17 7 (0.35%) VMware Certified Professional (VCP)
18 4 (0.20%) SAP Certification
Quality Assurance & Compliance
1 510 (25.56%) SLA
2 19 (0.95%) ISO 9001
3 7 (0.35%) PCI DSS
4 6 (0.30%) ISO/IEC 27001
5 5 (0.25%) QA
6 2 (0.10%) HL7
6 2 (0.10%) MiFID
6 2 (0.10%) EMIR
System Software
1 1008 (50.53%) Active Directory
2 103 (5.16%) VMware Infrastructure
3 81 (4.06%) XenApp
4 55 (2.76%) Hyper-V
5 37 (1.85%) XenDesktop
6 25 (1.25%) Terminal Services
7 22 (1.10%) XenServer
8 21 (1.05%) Citrix Presentation Server
9 9 (0.45%) vSphere
10 7 (0.35%) Xen
10 7 (0.35%) NFS
11 5 (0.25%) Terminal Server
12 4 (0.20%) VMware ESX
13 3 (0.15%) Microsoft App-V
13 3 (0.15%) VMware ESXi
13 3 (0.15%) KVM
14 2 (0.10%) MetaFrame
14 2 (0.10%) UAG
15 1 (0.050%) Forefront TMG
15 1 (0.050%) Microsoft Virtual Server
Systems Management
1 81 (4.06%) SCCM
2 32 (1.60%) Backup Exec
3 28 (1.40%) Norton AntiVirus
4 18 (0.90%) OpenView
4 18 (0.90%) Systems Management Server (SMS)
5 10 (0.50%) DameWare
6 6 (0.30%) SCOM
7 5 (0.25%) SCSM
8 4 (0.20%) McAfee ePO
8 4 (0.20%) Tivoli Storage Manager
9 3 (0.15%) MOM
9 3 (0.15%) Tivoli
9 3 (0.15%) ZENworks
9 3 (0.15%) NetBackup
9 3 (0.15%) SCDPM
10 2 (0.10%) ITRS Geneos
10 2 (0.10%) Ansible
10 2 (0.10%) Graphite
10 2 (0.10%) Puppet
10 2 (0.10%) WSUS
Vendors
1 928 (46.52%) Microsoft
2 315 (15.79%) Citrix
3 139 (6.97%) Cisco
4 125 (6.27%) VMware
5 108 (5.41%) HP
6 53 (2.66%) Symantec
7 52 (2.61%) Lotus
7 52 (2.61%) Apple
8 47 (2.36%) ServiceNow
9 46 (2.31%) Remedy
10 33 (1.65%) Bloomberg
11 32 (1.60%) Dell
12 29 (1.45%) Reuters
13 27 (1.35%) Avaya
14 23 (1.15%) McAfee
15 22 (1.10%) LANDesk
16 17 (0.85%) OpenText
16 17 (0.85%) Interwoven
17 16 (0.80%) IBM
18 15 (0.75%) SAP
Croydon, Surrey
Harrington Starr
Salary: £27000 per annum
Posted: 13 hours ago
Leeds, West Yorkshire
4it Recruitment Ltd
Salary: Up to £18,000 per annum
Posted: Yesterday
Milton Keynes, Buckinghamshire
Global Technology Solutions Ltd
Salary: £20000 - £24000 per annum
Posted: Yesterday
Basingstoke, Hampshire
HAYS INFORMATION TECHNOLOGY
Salary: £21000.00 - £25000.00 per annum
Posted: Yesterday
City, London
Global Technology Solutions Ltd
Salary: £18000 - £25000 per annum + benefits+excellent training
Posted: Yesterday
Reading, Berkshire
Austin Fraser
Salary: £17000 - £20000 per annum
Posted: Yesterday
Norwich, Norfolk
Pure Resourcing Solutions
Salary: £15000 per annum
Posted: Yesterday
Leeds, West Yorkshire
4it Recruitment Ltd
Salary: From £20,000 to £25,000 per annum plus additional benefits
Posted: Yesterday
City, London
Ashdown IT
Salary: £25000 per annum + Pension, Healthcare, Gym, Bonus
Posted: Yesterday
London
Latcom Ltd
Salary: From £30,000 to £35,000 per annum + Good Benefits
Posted: Yesterday
Warrington, Cheshire
Ascent People Ltd
Salary: £100 - £22000 per day + Shift Allowance + Bonus
Posted: Yesterday
Bedfordshire
Cooper Lomaz Recruitment Ltd
Salary: £16k - 25k per year
Posted: Yesterday
North West London
Accomplish Today Ltd
Salary: From £20,000 to £27,000 per annum excellent employee benefit package
Posted: Yesterday
Chester, Cheshire
Senitor Associates
Salary: £23000 per annum
Posted: Yesterday
Stamford, Lincolnshire
TheSmartList
Posted: 2 days ago
Stockport, Cheshire
Saxon Recruitment Solutions
Salary: £20000 - £24000 per annum + Bonus & Benefits
Posted: 2 days ago
Haywards Heath, West Sussex
Capita Resourcing - IT Resourcing
Salary: £17000 - £18000 per annum + Benefits
Posted: 2 days ago
Hemel Hempstead, Hertfordshire
RBW Consulting
Salary: From £20,000 to £24,000 per annum
Posted: 2 days ago
City, London
LA International
Salary: £18000 - £24000 per annum + Fantastic Benefits
Posted: 2 days ago
Nuneaton, Warwickshire
Big Red Recruitment
Salary: £19000 per annum + Bonus + Bens
Posted: 2 days ago