The statistics below represent IT jobs advertised across the England region that had Service Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 26 August 2016 with a comparison to same period over 2 years.

3 months to
26 Aug 2016
Same period 2015 Same period 2014
Service Analyst
Rank 233 262 238
Rank change year-on-year
+29 -24
Permanent jobs requiring a Service Analyst 1308 1266 1414
As % of all permanent IT jobs located in England 1.43% 1.24% 1.29%
As % of the Job Titles category 1.48% 1.29% 1.34%
Number of salaries quoted 1117 1100 1207
Median salary £28,000 £27,500 £26,500
Median salary % change year-on-year
+1.81% +3.77%
90% offered a salary of more than £20,000 £19,500 £19,000
10% offered a salary of more than £52,500 £55,000 £50,000
UK excluding London median salary £24,000 £24,265 £24,000
% change year-on-year
-1.09% +1.10%
Service Analyst
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
88379 98270 105547
As % of all permanent IT jobs located in England 96.34% 96.20% 96.42%
Number of salaries quoted 75125 82336 85945
Median salary £47,500 £45,000 £45,000
Median salary % change year-on-year
+5.55% -
90% offered a salary of more than £27,500 £27,000 £26,500
10% offered a salary of more than £72,500 £70,000 £70,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Service Analyst
Jobs Demand Trend in England

The demand trend of job ads across the England region that featured Service Analyst in the job title.

Service Analyst Jobs Demand Trend in England

Service Analyst
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Analyst across the England region.

Service Analyst Salary Trend in England

Service Analyst
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Service Analyst across the England region over the 3 months to 26 August 2016.

Service Analyst Salary Histogram in England

Service Analyst
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Analyst within the England region over the 3 months to 26 August 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +24 524 £32,500 -7.14% 34
South East +29 278 £24,000 -4.00% 26
Yorkshire +51 132 £22,000 -1.12% 14
East of England +58 106 £25,000 - 9
West Midlands +20 76 £22,985 +3.30% 12
South West -19 72 £28,000 +14.28% 9
East Midlands +8 66 £25,000 +3.02% 3
North West -39 46 £24,500 +1.03% 10
North East +7 7 £21,000 +31.25% 1
Service Analyst
UK

Service Analyst Skill Set
Top 30 Related IT Skills in England

For the 6 months to 26 August 2016, Service Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the England region featuring Service Analyst in the job title.

1 1370 (51.66%) Windows
2 1113 (41.97%) ITIL
3 1068 (40.27%) Active Directory
4 934 (35.22%) Microsoft
5 909 (34.28%) MS Office
6 845 (31.86%) Finance
7 720 (27.15%) MS Excel
8 710 (26.77%) Windows 7
9 547 (20.63%) SLA
10 420 (15.84%) Citrix
11 416 (15.69%) Service Management
12 328 (12.37%) MS Exchange
13 272 (10.26%) Windows Server
14 261 (9.84%) Incident Management
15 243 (9.16%) Cisco
16 241 (9.09%) Analytical Skills
17 238 (8.97%) SQL
18 235 (8.86%) Microsoft Certification
19 216 (8.14%) Windows 8
20 215 (8.11%) Banking
20 215 (8.11%) Law
20 215 (8.11%) Legal
21 209 (7.88%) Service Delivery
22 199 (7.50%) Degree
23 184 (6.94%) Change Management
24 181 (6.83%) VMware
24 181 (6.83%) VPN
25 178 (6.71%) Agile Software Development
26 172 (6.49%) Office 365
27 159 (6.00%) Business Analysis

Service Analyst Skill Set
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 328 (12.37%) MS Exchange
2 125 (4.71%) Exchange Server 2010
3 112 (4.22%) Blackberry Enterprise Server
4 88 (3.32%) SharePoint
5 68 (2.56%) Exchange Server 2007
6 50 (1.89%) Skype for Business
7 49 (1.85%) Exchange Server 2013
8 48 (1.81%) Exchange Server 2003
9 25 (0.94%) IBM Notes
10 23 (0.87%) IIS
11 13 (0.49%) Confluence
12 6 (0.23%) Exchange Server 2000
12 6 (0.23%) SAS
13 5 (0.19%) SharePoint 2013
14 4 (0.15%) Apache
14 4 (0.15%) WebSphere
15 3 (0.11%) Exchange Server 5.5
15 3 (0.11%) JBoss
15 3 (0.11%) Office Communications Server
16 2 (0.075%) Apache Spark
Applications
1 909 (34.28%) MS Office
2 720 (27.15%) MS Excel
3 115 (4.34%) MS PowerPoint
4 41 (1.55%) MS Visio
5 8 (0.30%) Adobe Creative Suite
6 6 (0.23%) MS Project
7 5 (0.19%) Acrobat
8 4 (0.15%) Spreadsheet
9 2 (0.075%) SPSS
10 1 (0.038%) InfoPath
Business Applications
1 22 (0.83%) Salesforce.com CRM
2 15 (0.57%) SAP Oil and Gas
3 12 (0.45%) Remedy ITSM
4 8 (0.30%) assyst
5 7 (0.26%) Dynamics CRM
6 5 (0.19%) Eikon
7 4 (0.15%) SystmOne
8 2 (0.075%) Dynamics NAV
8 2 (0.075%) Eloqua
8 2 (0.075%) FastStats
8 2 (0.075%) Lorenzo
8 2 (0.075%) MetaTrader
8 2 (0.075%) Oracle ERP
8 2 (0.075%) SAP ERP
8 2 (0.075%) SAP InfiniteInsight
8 2 (0.075%) SAP SM
8 2 (0.075%) thinkFolio
9 1 (0.038%) Maximo
9 1 (0.038%) Oracle EBS
9 1 (0.038%) Oracle General Ledger
Cloud Services
1 172 (6.49%) Office 365
2 47 (1.77%) Mimecast
3 30 (1.13%) Microsoft Azure
4 16 (0.60%) SaaS
5 4 (0.15%) Google Apps
6 3 (0.11%) Amazon AWS
7 1 (0.038%) Adobe Creative Cloud
7 1 (0.038%) Amazon EC2
7 1 (0.038%) Amazon S3
Communications & Networking
1 181 (6.83%) VPN
2 130 (4.90%) TCP/IP
3 120 (4.52%) LAN
4 116 (4.37%) DNS
5 110 (4.15%) WAN
6 107 (4.03%) VoIP
7 84 (3.17%) DHCP
8 71 (2.68%) Firewall
9 66 (2.49%) Internet
10 30 (1.13%) Remote Desktop
11 26 (0.98%) Wireless
12 19 (0.72%) IP Telephony
12 19 (0.72%) SSL
13 17 (0.64%) Intranet
13 17 (0.64%) PBX
13 17 (0.64%) SAN
14 13 (0.49%) Cisco IOS
15 11 (0.41%) Broadband
15 11 (0.41%) Ethernet
16 8 (0.30%) SMTP
Database & Business Intelligence
1 100 (3.77%) SQL Server
2 17 (0.64%) BusinessObjects
2 17 (0.64%) Data Warehouse
3 16 (0.60%) QlikView
4 14 (0.53%) Relational Database
5 11 (0.41%) Oracle Database
5 11 (0.41%) SQL Server Reporting Services
6 9 (0.34%) Crystal Reports
6 9 (0.34%) MS Access
7 8 (0.30%) Oracle Reports
8 7 (0.26%) Big Data
9 5 (0.19%) Oracle BI EE
9 5 (0.19%) SAP BI
9 5 (0.19%) SQL Server 2008
10 4 (0.15%) Data Mining
10 4 (0.15%) MySQL
10 4 (0.15%) SQL Server Integration Services
11 3 (0.11%) SQL Server Analysis Services
12 2 (0.075%) Spotfire
12 2 (0.075%) SQL Server 2005
Development Applications
1 57 (2.15%) JIRA
2 22 (0.83%) HP UFT
3 20 (0.75%) Selenium
4 10 (0.38%) LoadRunner
5 8 (0.30%) JMeter
5 8 (0.30%) SoapUI
5 8 (0.30%) SQL Server Management Studio (SSMS)
6 7 (0.26%) ClearQuest
7 6 (0.23%) AppScan
8 5 (0.19%) JUnit
8 5 (0.19%) NUnit
8 5 (0.19%) TestNG
9 3 (0.11%) Bugzilla
9 3 (0.11%) Team Foundation Server
9 3 (0.11%) WebDriver
10 2 (0.075%) MSTest
10 2 (0.075%) Visual Studio
11 1 (0.038%) Cucumber
11 1 (0.038%) Rhino Mocks
11 1 (0.038%) SpecFlow
General
1 845 (31.86%) Finance
2 215 (8.11%) Banking
2 215 (8.11%) Law
2 215 (8.11%) Legal
3 78 (2.94%) Telecoms
4 65 (2.45%) International Banking
5 59 (2.22%) Marketing
6 52 (1.96%) Retail
7 33 (1.24%) Manufacturing
8 31 (1.17%) German Language
9 26 (0.98%) French Language
10 23 (0.87%) Financial Institution
11 22 (0.83%) Back Office
11 22 (0.83%) Investment Banking
12 20 (0.75%) Front Office
13 16 (0.60%) Electronics
14 14 (0.53%) Italian Language
15 13 (0.49%) Advertising
16 9 (0.34%) Publishing
16 9 (0.34%) Welsh Language
Libraries, Frameworks & Software Standards
1 46 (1.73%) .NET
2 28 (1.06%) Web Services
3 25 (0.94%) XML
4 22 (0.83%) HTML
5 18 (0.68%) ASP.NET
6 12 (0.45%) jQuery
7 10 (0.38%) CSS
8 8 (0.30%) FIX Protocol
8 8 (0.30%) XSL
9 6 (0.23%) SOAP
10 5 (0.19%) COM
10 5 (0.19%) Middleware
11 3 (0.11%) EDI
12 1 (0.038%) ActiveMQ
12 1 (0.038%) SAP XI
12 1 (0.038%) Silverlight
12 1 (0.038%) Software Packaging
12 1 (0.038%) WCF
12 1 (0.038%) WPF
12 1 (0.038%) XMPP
Miscellaneous
1 241 (9.09%) Analytical Skills
2 153 (5.77%) Blackberry
3 75 (2.83%) Management Information System
4 67 (2.53%) iPhone
5 57 (2.15%) iPad
6 43 (1.62%) Computer Science
7 40 (1.51%) Mathematics
8 36 (1.36%) Video Conferencing
9 33 (1.24%) Smartphone
10 27 (1.02%) Data Centre
10 27 (1.02%) Driving Licence
11 24 (0.90%) Fintech
12 20 (0.75%) Statistics
12 20 (0.75%) Virtual Team
13 18 (0.68%) Foreign Exchange (FX)
14 17 (0.64%) Derivative
14 17 (0.64%) Enterprise Software
15 14 (0.53%) Client/Server
15 14 (0.53%) Data Protection Act
16 13 (0.49%) RSA SecurID
Operating Systems
1 1370 (51.66%) Windows
2 710 (26.77%) Windows 7
3 272 (10.26%) Windows Server
4 216 (8.14%) Windows 8
5 156 (5.88%) Windows Server 2008
6 151 (5.69%) Windows XP
7 120 (4.52%) Windows Server 2003
8 119 (4.49%) Windows 10
9 103 (3.88%) Windows Server 2012
10 67 (2.53%) Linux
11 62 (2.34%) Android
11 62 (2.34%) Unix
12 43 (1.62%) Mac OS X
13 39 (1.47%) Windows Vista
14 22 (0.83%) Apple iOS
15 18 (0.68%) Mac OS
16 11 (0.41%) Windows 2000 Server
17 8 (0.30%) Windows NT
18 7 (0.26%) Windows 2000
19 5 (0.19%) Windows Mobile
Processes & Methodologies
1 1113 (41.97%) ITIL
2 416 (15.69%) Service Management
3 261 (9.84%) Incident Management
4 209 (7.88%) Service Delivery
5 184 (6.94%) Change Management
6 178 (6.71%) Agile Software Development
7 159 (6.00%) Business Analysis
8 143 (5.39%) Problem Management
9 130 (4.90%) ITIL V3
10 120 (4.52%) Ticket Management
11 118 (4.45%) ITSM
12 112 (4.22%) Stakeholder Management
13 97 (3.66%) Time Management
14 94 (3.54%) Document Management
15 92 (3.47%) Project Management
16 81 (3.05%) Root Cause Analysis
17 74 (2.79%) CRM
18 71 (2.68%) User Acceptance Testing
18 71 (2.68%) Waterfall
19 68 (2.56%) PRINCE2
Programming Languages
1 238 (8.97%) SQL
2 60 (2.26%) C
3 37 (1.40%) Java
4 35 (1.32%) C#
5 25 (0.94%) VB
6 17 (0.64%) PowerShell
6 17 (0.64%) T-SQL
7 15 (0.57%) VBA
8 11 (0.41%) JavaScript
9 9 (0.34%) C++
10 7 (0.26%) Shell Script
11 6 (0.23%) VBScript
12 5 (0.19%) PL/SQL
12 5 (0.19%) Python
13 4 (0.15%) Lua
14 3 (0.11%) Bash Shell
14 3 (0.11%) Perl
14 3 (0.11%) R
14 3 (0.11%) XPath
15 2 (0.075%) PHP
Qualifications
1 235 (8.86%) Microsoft Certification
2 199 (7.50%) Degree
3 155 (5.84%) ITIL Certification
4 128 (4.83%) MCSE
5 119 (4.49%) MCP
6 88 (3.32%) Security Cleared
7 81 (3.05%) Cisco Certification
8 75 (2.83%) CCNA
9 69 (2.60%) MCSA
10 54 (2.04%) SC Cleared
11 51 (1.92%) A+ Certification
12 48 (1.81%) ISEB
13 45 (1.70%) MCITP
14 33 (1.24%) MCDST
15 28 (1.06%) ISTQB
16 26 (0.98%) MOS
17 25 (0.94%) Network+ Certification
18 23 (0.87%) ITIL Foundation Certificate
19 22 (0.83%) MCTS
20 16 (0.60%) ISTQB Foundation Certification
Quality Assurance & Compliance
1 547 (20.63%) SLA
2 52 (1.96%) QA
3 31 (1.17%) Sarbanes-Oxley
4 26 (0.98%) Data Quality
5 16 (0.60%) ISO 9001
6 12 (0.45%) ISO/IEC 27001
7 8 (0.30%) MiFID
8 7 (0.26%) ISO/IEC 17799
8 7 (0.26%) ISO19770
9 6 (0.23%) PCI DSS
10 4 (0.15%) COBIT
10 4 (0.15%) SSAE 16
11 3 (0.11%) ISO 9000
11 3 (0.11%) SEPA
12 2 (0.075%) Actionable Recommendations
12 2 (0.075%) FATCA
13 1 (0.038%) Dodd-Frank
13 1 (0.038%) EMIR
13 1 (0.038%) ISO/IEC 20000
13 1 (0.038%) ISO27002
System Software
1 1068 (40.27%) Active Directory
2 114 (4.30%) VMware Infrastructure
3 57 (2.15%) XenApp
4 48 (1.81%) Hyper-V
5 37 (1.40%) XenDesktop
6 9 (0.34%) vSphere
7 8 (0.30%) Virtual Machines
8 6 (0.23%) Citrix Presentation Server
8 6 (0.23%) IMail Server
9 4 (0.15%) BitLocker
9 4 (0.15%) Firmware
9 4 (0.15%) Terminal Services
9 4 (0.15%) Virtual Desktop
9 4 (0.15%) VMware ESXi
10 3 (0.11%) Terminal Server
10 3 (0.11%) UAG
10 3 (0.11%) Virtual Servers
10 3 (0.11%) VMware ESX
11 2 (0.075%) Microsoft Virtual Server
12 1 (0.038%) VMware Server
Systems Management
1 101 (3.81%) SCCM
2 26 (0.98%) Backup Exec
3 25 (0.94%) SCOM
4 14 (0.53%) HP Quality Center
5 13 (0.49%) NetBackup
6 12 (0.45%) AirWatch
7 10 (0.38%) Norton AntiVirus
8 8 (0.30%) Nagios
8 8 (0.30%) WSUS
9 6 (0.23%) Cisco CUCM
9 6 (0.23%) DameWare
10 5 (0.19%) Casper Suite
10 5 (0.19%) Microsoft Intune
10 5 (0.19%) Nessus
11 4 (0.15%) CA Spectrum
11 4 (0.15%) HP Fortify
11 4 (0.15%) RSA Archer
12 3 (0.11%) Symantec Endpoint Protection
12 3 (0.11%) Symantec Enterprise Vault
13 2 (0.075%) HP Data Protector
Vendors
1 934 (35.22%) Microsoft
2 420 (15.84%) Citrix
3 243 (9.16%) Cisco
4 181 (6.83%) VMware
5 82 (3.09%) HP
6 70 (2.64%) Mitel
7 68 (2.56%) Apple
8 67 (2.53%) Remedy
9 63 (2.38%) ServiceNow
10 60 (2.26%) iManage
11 58 (2.19%) Oracle
12 47 (1.77%) Dell
13 43 (1.62%) SAP
14 31 (1.17%) Symantec
15 29 (1.09%) Adobe
15 29 (1.09%) Salesforce.com
16 27 (1.02%) Avaya
16 27 (1.02%) MobileIron
17 24 (0.90%) Bloomberg
18 23 (0.87%) LANDesk
Surrey
Premier IT
Salary: £20000 - £25000 per annum
Posted: 19 hours ago
Stoke-On-Trent, Staffordshire
Searchability
Salary: £18000 - £22000 per annum
Posted: 12 hours ago
Hertfordshire
Cadence Resourcing
Salary: £20000 - £25000 per annum + excellent benefits
Posted: 18 hours ago
London
Plan-net
Salary: Unspecified Market rate
Posted: Yesterday
Coventry, West Midlands (County)
Big Red Recruitment
Salary: £15000 - £19000 per annum + benefits
Posted: Yesterday
Norwich, Norfolk
HAYS INFORMATION TECHNOLOGY
Salary: £18000.00 - £23000.00 per annum
Posted: Yesterday
Andover, Hampshire
CV Screen Ltd
Salary: to £27,000 + Benefits
Posted: 13 hours ago
Wiltshire
Capita Resourcing - IT Resourcing
Salary: £20000 - £26000 per annum + 5% Pension & Benefits
Posted: Yesterday
South West London
MI5
Salary: From £29,095 to £31,454 per annum
Posted: 2 days ago
Brighton, East Sussex
ARC IT Recruitment Ltd
Salary: £20000 - £27000 per annum
Posted: 13 hours ago
West London
Ashdown IT
Salary: £25000 per annum + bonus
Posted: Yesterday
West Sussex
Comtecs
Salary: £26000 - £30000 Per Annum +Bonus +Benefits
Posted: 12 hours ago
Coventry, West Midlands (County)
Computer People
Salary: £20000.00 per annum
Posted: Yesterday
York, North Yorkshire
Douglas-Scott
Salary: £15000 - £19000 per annum + Good Package
Posted: 2 days ago
London
Douglas-Scott
Salary: £32000 - £37000 per annum + Good Package
Posted: 2 days ago
Coventry, West Midlands (County)
Robert Walters
Salary: £20000 - £25000 per annum
Posted: 3 days ago
Portsmouth, Hampshire
TEKsystems
Salary: £18000 - £21000 per annum + Benefits
Posted: Yesterday
Leeds, West Yorkshire
CoreCom Consulting
Salary: £45 - £55 per annum + Free parking
Posted: 11 hours ago
City, London
Ashdown IT
Salary: £40000 - £45000 per annum + bonus and benefits
Posted: 17 hours ago
Manchester, Lancashire
HAYS INFORMATION TECHNOLOGY
Salary: £30000.00 - £35000.00 per annum
Posted: 3 days ago
Leeds, West Yorkshire
CoreCom Consulting
Salary: £20000 - £27000 per annum + Benefits
Posted: Yesterday
Gateshead, Tyne and Wear
RecruitmentRevolution.com Limited
Salary: Up to £22,000 per annum + Benefits
Posted: Yesterday
London
Plan-net
Salary: Unspecified Market rate
Posted: Yesterday
Leeds, West Yorkshire
Mortimer Spinks
Salary: £18000 - £23000 per annum
Posted: 2 days ago
Milton Keynes, Buckinghamshire
Interact Consulting
Salary: 20-25k
Posted: 4 days ago
Leeds, West Yorkshire
Crimson Ltd
Salary: £18000 - £20000 per annum + benefits
Posted: 4 days ago
Reigate, Surrey
ARC IT Recruitment Ltd
Salary: £45000 per annum + Plus Benefits
Posted: Yesterday
Egham, Surrey
Global Technology Solutions Ltd
Salary: £30000 - £35000 per annum + Benefits
Posted: 11 hours ago
Kingston Upon Thames, Surrey
ARC IT Recruitment Ltd
Salary: £50,000 + 10%
Posted: 13 hours ago
Salisbury, Wiltshire
Capita Resourcing - IT Resourcing
Salary: £20000 - £26000 per annum + Pension & Benefits
Posted: 3 days ago