The table below looks at the statistics for the Service Analyst role in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited Service Analyst in their job title over the 3 months to 1 May 2016 with a comparison to the same period in the previous 2 years.

3 months to
1 May 2016
Same period 2015 Same period 2014
Service Analyst
Rank 228 245 272
Rank change year-on-year
+17 +27
Permanent jobs requiring a Service Analyst 1446 1413 1282
As % of all permanent IT jobs located in England 1.50% 1.35% 1.15%
As % of the Job Titles category 1.55% 1.40% 1.19%
Number of salaries quoted 1229 1195 1146
Average salary £27,500 £27,000 £27,500
Average salary % change year-on-year
+1.85% -1.81%
90% offered a salary of more than £19,500 £20,000 £19,000
10% offered a salary of more than £50,000 £52,500 £55,000
UK excluding London average salary £25,000 £23,500 £23,000
% change year-on-year
+6.38% +2.17%
Service Analyst
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
93119 101042 107544
As % of all permanent IT jobs located in England 96.31% 96.53% 96.46%
Number of salaries quoted 79018 83306 88027
Average salary £47,000 £45,000 £45,000
Average salary % change year-on-year
+4.44% -
90% offered a salary of more than £27,500 £26,500 £27,000
10% offered a salary of more than £70,000 £70,000 £70,000
UK excluding London average salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Service Analyst
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing Service Analyst in the job title across the England region as a proportion of the total demand within the Job Titles category.

Service Analyst Jobs Demand Trend in England

Service Analyst
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Analyst across the England region.

Service Analyst Salary Trend in England

Service Analyst
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Service Analyst across the England region over the 3 months to 1 May 2016.

Service Analyst Salary Histogram in England

Service Analyst
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Analyst within the England region over the 3 months to 1 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +7 586 £31,500 -3.07% 55
South East +16 331 £25,000 +5.93% 23
West Midlands +55 119 £26,000 +20.93% 9
Yorkshire +10 118 £22,500 -1.09% 15
North West +29 85 £24,000 +2.12% 15
East of England -24 67 £25,000 -7.40% 8
East Midlands +2 62 £22,000 -2.22% 7
South West -38 54 £22,500 - 9
North East +23 22 £27,500 +18.27% 1
Midlands -3 1 £27,500 +25.00%
Service Analyst
UK

Service Analyst
Top 30 Related IT Skills in England

For the 6 months to 1 May 2016, IT jobs across the England region that cited Service Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title.

1 1330 (47.93%) Windows
2 1104 (39.78%) ITIL
3 1021 (36.79%) Active Directory
4 1007 (36.29%) Finance
5 977 (35.21%) Microsoft
6 900 (32.43%) MS Office
7 753 (27.14%) MS Excel
8 655 (23.60%) Windows 7
9 554 (19.96%) SLA
10 419 (15.10%) Service Management
11 417 (15.03%) Citrix
12 323 (11.64%) MS Exchange
13 317 (11.42%) Analytical Skills
14 292 (10.52%) Windows Server
15 270 (9.73%) Incident Management
16 259 (9.33%) SQL
17 250 (9.01%) Banking
18 241 (8.68%) Microsoft Certification
19 234 (8.43%) Degree
20 232 (8.36%) Blackberry
21 231 (8.32%) Service Delivery
22 216 (7.78%) Cisco
23 215 (7.75%) Windows 8
24 214 (7.71%) Law
25 194 (6.99%) Legal
26 193 (6.95%) VMware
27 189 (6.81%) Business Analysis
28 183 (6.59%) Windows Server 2008
29 177 (6.38%) Change Management
30 171 (6.16%) VPN

Service Analyst
Top Related IT Skills in England by Category

For the 6 months to 1 May 2016, IT jobs across the England region that cited Service Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 323 (11.64%) MS Exchange
2 155 (5.59%) Exchange Server 2010
3 121 (4.36%) Blackberry Enterprise Server
4 102 (3.68%) SharePoint
5 71 (2.56%) Exchange Server 2007
6 48 (1.73%) Exchange Server 2013
7 43 (1.55%) Skype for Business
8 36 (1.30%) Exchange Server 2003
9 22 (0.79%) Office Communications Server
10 19 (0.68%) IBM Notes
11 15 (0.54%) IIS
11 15 (0.54%) SAS
12 10 (0.36%) MS Project Server
12 10 (0.36%) SharePoint Server
12 10 (0.36%) WebLogic
12 10 (0.36%) WebSphere
13 9 (0.32%) JBoss
14 7 (0.25%) BizTalk Server
14 7 (0.25%) Exchange Server 2000
14 7 (0.25%) SharePoint 2013
Applications
1 900 (32.43%) MS Office
2 753 (27.14%) MS Excel
3 110 (3.96%) MS PowerPoint
4 35 (1.26%) MS Visio
5 18 (0.65%) MS Project
6 9 (0.32%) Adobe Creative Suite
7 6 (0.22%) Spreadsheet
8 5 (0.18%) Acrobat
Business Applications
1 34 (1.23%) Dynamics CRM
2 20 (0.72%) Salesforce.com CRM
3 11 (0.40%) assyst
4 10 (0.36%) thinkFolio
5 8 (0.29%) Summit
6 7 (0.25%) Remedy ITSM
7 4 (0.14%) Sage 50
8 3 (0.11%) Bankmaster
8 3 (0.11%) Finacle
8 3 (0.11%) Oracle Payroll
8 3 (0.11%) SAP Oil and Gas
8 3 (0.11%) SAP SM
8 3 (0.11%) Temenos T24
9 2 (0.072%) Algo Collateral
9 2 (0.072%) Dynamics NAV
9 2 (0.072%) Markit EDM
9 2 (0.072%) Oracle Applications
9 2 (0.072%) SystmOne
9 2 (0.072%) Tesseract
10 1 (0.036%) Lorenzo
Cloud Services
1 127 (4.58%) Office 365
2 44 (1.59%) Mimecast
3 26 (0.94%) SaaS
4 19 (0.68%) Microsoft Azure
5 4 (0.14%) Google Apps
6 3 (0.11%) Amazon AWS
6 3 (0.11%) Dropbox
7 1 (0.036%) Cloud Computing
Communications & Networking
1 171 (6.16%) VPN
2 126 (4.54%) TCP/IP
3 107 (3.86%) LAN
4 103 (3.71%) WAN
5 101 (3.64%) Internet
6 99 (3.57%) Firewall
7 85 (3.06%) VoIP
8 77 (2.77%) DNS
9 49 (1.77%) DHCP
10 40 (1.44%) Intranet
11 37 (1.33%) Remote Desktop
12 36 (1.30%) IP Telephony
13 32 (1.15%) Wireless
14 23 (0.83%) PBX
14 23 (0.83%) Wi-Fi
15 20 (0.72%) SSL
16 14 (0.50%) Cisco IOS
17 13 (0.47%) BGP
17 13 (0.47%) OSPF
18 12 (0.43%) ADSL
Database & Business Intelligence
1 130 (4.68%) SQL Server
2 30 (1.08%) Data Warehouse
2 30 (1.08%) SQL Server Integration Services
3 27 (0.97%) SQL Server 2008
4 24 (0.86%) SQL Server 2005
4 24 (0.86%) SQL Server Reporting Services
5 21 (0.76%) Relational Database
6 20 (0.72%) Data Mining
7 15 (0.54%) Crystal Reports
8 13 (0.47%) BusinessObjects
8 13 (0.47%) SQL Server Analysis Services
9 10 (0.36%) IDOL
10 9 (0.32%) MS Access
11 8 (0.29%) Oracle BI EE
11 8 (0.29%) SQL Server 2012
12 6 (0.22%) Oracle Database
12 6 (0.22%) SAP BI
13 5 (0.18%) MySQL
13 5 (0.18%) Oracle Reports
13 5 (0.18%) PerformancePoint
Development Applications
1 34 (1.23%) HP UFT
2 23 (0.83%) JIRA
3 11 (0.40%) Team Foundation Server
4 9 (0.32%) Selenium
4 9 (0.32%) SoapUI
5 7 (0.25%) MSTest
5 7 (0.25%) Toad
6 5 (0.18%) LoadRunner
6 5 (0.18%) MSI
7 4 (0.14%) JMeter
7 4 (0.14%) JUnit
7 4 (0.14%) NUnit
7 4 (0.14%) TestDirector
7 4 (0.14%) TestNG
8 3 (0.11%) ClearQuest
8 3 (0.11%) Visual Studio
9 2 (0.072%) Cucumber
9 2 (0.072%) QARun
9 2 (0.072%) WinRunner
10 1 (0.036%) WebDriver
General
1 1007 (36.29%) Finance
2 250 (9.01%) Banking
3 214 (7.71%) Law
4 194 (6.99%) Legal
5 88 (3.17%) Retail
6 85 (3.06%) Telecoms
7 59 (2.13%) Back Office
8 56 (2.02%) Investment Banking
9 44 (1.59%) International Banking
10 42 (1.51%) Financial Institution
11 32 (1.15%) Marketing
12 27 (0.97%) Advertising
13 26 (0.94%) German Language
14 24 (0.86%) Manufacturing
15 23 (0.83%) Front Office
16 20 (0.72%) Billing
17 18 (0.65%) Welsh Language
18 16 (0.58%) French Language
19 14 (0.50%) Retail Banking
20 13 (0.47%) Publishing
Libraries, Frameworks & Software Standards
1 49 (1.77%) Web Services
2 34 (1.23%) .NET
3 28 (1.01%) XML
4 18 (0.65%) HTML
5 12 (0.43%) FIX Protocol
6 8 (0.29%) CSS
6 8 (0.29%) Middleware
7 6 (0.22%) SOAP
8 5 (0.18%) REST
9 4 (0.14%) ASP.NET
10 3 (0.11%) .NET Framework
10 3 (0.11%) COM
11 2 (0.072%) DHTML
12 1 (0.036%) Gherkin
12 1 (0.036%) J2EE
12 1 (0.036%) Java EE
12 1 (0.036%) JSP
12 1 (0.036%) Software Packaging
12 1 (0.036%) Spring MVC
12 1 (0.036%) Struts
Miscellaneous
1 317 (11.42%) Analytical Skills
2 232 (8.36%) Blackberry
3 142 (5.12%) Management Information System
4 67 (2.41%) Video Conferencing
5 61 (2.20%) iPhone
6 43 (1.55%) iPad
7 41 (1.48%) Computer Science
8 35 (1.26%) Mobile App
9 32 (1.15%) Mathematics
10 31 (1.12%) Statistics
11 30 (1.08%) Data Centre
11 30 (1.08%) Driving Licence
12 28 (1.01%) RSA SecurID
13 25 (0.90%) Fat Client
13 25 (0.90%) Hedge funds
13 25 (0.90%) NHS
13 25 (0.90%) Thin Client
14 24 (0.86%) Derivative
15 20 (0.72%) User Experience
16 16 (0.58%) Foreign Exchange (FX)
Operating Systems
1 1330 (47.93%) Windows
2 655 (23.60%) Windows 7
3 292 (10.52%) Windows Server
4 215 (7.75%) Windows 8
5 183 (6.59%) Windows Server 2008
6 162 (5.84%) Windows XP
7 128 (4.61%) Windows Server 2003
8 97 (3.50%) Windows Server 2012
9 61 (2.20%) Unix
10 53 (1.91%) Windows 10
11 52 (1.87%) Linux
12 44 (1.59%) Android
13 30 (1.08%) Mac OS X
14 25 (0.90%) Windows Vista
15 19 (0.68%) Apple iOS
16 11 (0.40%) Windows 2000 Server
17 8 (0.29%) VMS
18 6 (0.22%) MVS
18 6 (0.22%) Solaris
19 4 (0.14%) AIX
Processes & Methodologies
1 1104 (39.78%) ITIL
2 419 (15.10%) Service Management
3 270 (9.73%) Incident Management
4 231 (8.32%) Service Delivery
5 189 (6.81%) Business Analysis
6 177 (6.38%) Change Management
7 145 (5.23%) Agile Software Development
8 143 (5.15%) Problem Management
9 131 (4.72%) ITSM
10 130 (4.68%) ITIL V3
11 112 (4.04%) Time Management
12 111 (4.00%) Ticket Management
13 107 (3.86%) CRM
14 100 (3.60%) Project Management
15 95 (3.42%) Document Management
16 93 (3.35%) Wealth Management
17 86 (3.10%) Data Analysis
18 81 (2.92%) Use Case
19 77 (2.77%) Asset Management
20 75 (2.70%) PRINCE2
Programming Languages
1 259 (9.33%) SQL
2 61 (2.20%) C
3 41 (1.48%) Java
4 25 (0.90%) C#
5 24 (0.86%) VBA
6 20 (0.72%) T-SQL
7 12 (0.43%) VB
8 10 (0.36%) PowerShell
9 9 (0.32%) C++
10 8 (0.29%) VBScript
11 7 (0.25%) PL/SQL
11 7 (0.25%) Python
11 7 (0.25%) Shell Script
12 6 (0.22%) JavaScript
13 5 (0.18%) RPG
14 4 (0.14%) Lua
14 4 (0.14%) Perl
15 3 (0.11%) Bash Shell
16 2 (0.072%) ANSI SQL
17 1 (0.036%) R
Qualifications
1 241 (8.68%) Microsoft Certification
2 234 (8.43%) Degree
3 137 (4.94%) MCP
4 129 (4.65%) ITIL Certification
5 94 (3.39%) MCSE
6 81 (2.92%) ISEB
7 76 (2.74%) Security Cleared
8 71 (2.56%) Cisco Certification
9 67 (2.41%) A+ Certification
9 67 (2.41%) CCNA
10 62 (2.23%) MCDST
11 58 (2.09%) ISTQB
12 56 (2.02%) MCSA
12 56 (2.02%) SC Cleared
13 39 (1.41%) ITIL Foundation Certificate
14 31 (1.12%) MOS
15 30 (1.08%) ISTQB Foundation Certification
15 30 (1.08%) MCITP
16 25 (0.90%) Citrix Certification
16 25 (0.90%) Network+ Certification
Quality Assurance & Compliance
1 554 (19.96%) SLA
2 77 (2.77%) QA
3 34 (1.23%) Data Quality
4 17 (0.61%) ISO 9001
5 16 (0.58%) ISO/IEC 27001
6 15 (0.54%) COBIT
7 13 (0.47%) EMIR
7 13 (0.47%) MiFID
8 12 (0.43%) Sarbanes-Oxley
9 9 (0.32%) PCI DSS
10 8 (0.29%) Dodd-Frank
11 4 (0.14%) SSAE 16
12 3 (0.11%) ISO 9000
12 3 (0.11%) ISO27002
12 3 (0.11%) SEPA
13 2 (0.072%) Basel II
13 2 (0.072%) Solvency II
14 1 (0.036%) COREP
14 1 (0.036%) FATCA
14 1 (0.036%) ISO/IEC 20000
System Software
1 1021 (36.79%) Active Directory
2 105 (3.78%) VMware Infrastructure
3 52 (1.87%) XenApp
4 31 (1.12%) Hyper-V
5 20 (0.72%) XenDesktop
6 15 (0.54%) vSphere
7 11 (0.40%) Terminal Services
8 8 (0.29%) Firmware
9 7 (0.25%) IMail Server
10 6 (0.22%) Citrix Presentation Server
11 5 (0.18%) Terminal Server
12 4 (0.14%) Microsoft App-V
13 2 (0.072%) UAG
13 2 (0.072%) vCloud
14 1 (0.036%) BitLocker
14 1 (0.036%) Microsoft Virtual Server
14 1 (0.036%) VMware Server
Systems Management
1 106 (3.82%) SCCM
2 31 (1.12%) Backup Exec
3 29 (1.05%) HP Quality Center
4 20 (0.72%) SCOM
5 17 (0.61%) Norton AntiVirus
6 11 (0.40%) DameWare
7 8 (0.29%) FortiGate
8 7 (0.25%) Cisco CUCM
8 7 (0.25%) MAILsweeper
9 6 (0.22%) Control-M
10 5 (0.18%) Nagios
10 5 (0.18%) OpenView
10 5 (0.18%) Symantec Endpoint Protection
11 3 (0.11%) AirWatch
11 3 (0.11%) NetBackup
11 3 (0.11%) OVSD
11 3 (0.11%) RSA Archer
12 2 (0.072%) Cisco Prime
12 2 (0.072%) Graphite
12 2 (0.072%) Microsoft Data Protection Manager
Vendors
1 977 (35.21%) Microsoft
2 417 (15.03%) Citrix
3 216 (7.78%) Cisco
4 193 (6.95%) VMware
5 109 (3.93%) HP
6 90 (3.24%) Remedy
7 63 (2.27%) Mitel
8 57 (2.05%) Apple
9 56 (2.02%) Dell
10 54 (1.95%) ServiceNow
11 49 (1.77%) Bloomberg
12 46 (1.66%) Symantec
13 45 (1.62%) iManage
13 45 (1.62%) Oracle
14 41 (1.48%) SAP
15 38 (1.37%) Avaya
16 37 (1.33%) Juniper
17 29 (1.05%) Adobe
18 26 (0.94%) Intel Security
19 24 (0.86%) Salesforce.com
City, London
Vantage Recruitment Solutions Ltd
Salary: From £40,000 to £50,000 per annum + 30% bonus
Posted: 8 hours ago
London
Capgemini UK
Posted: 14 hours ago
City, London
Harrington Starr
Salary: £25000 - £35000 per annum
Posted: Yesterday
City, London
Harrington Starr
Salary: £35000 - £45000 per annum
Posted: Yesterday
City, London
Parallel Consulting
Salary: £28000 - £30000 per annum + benefits
Posted: 2 days ago
North West London
Marcus Donald People
Salary: £23000 - £25000 per annum
Posted: 2 days ago
City, London
HAYS INFORMATION TECHNOLOGY
Salary: £27255.00 - £28635.00 per annum + Excellent benefits
Posted: 2 days ago
London
Square One Resources
Salary: From £30,000 to £35,000 per annum
Posted: 2 days ago
Southampton, Hampshire
Redrock Consulting Ltd
Salary: £45000 - £55000 per annum + Excellent Benefits
Posted: 2 days ago
South East London
Dunsdon Rose
Salary: From £25,000 to £32,000 per annum Bonus + Benefits Package
Posted: 2 days ago
Redruth, Cornwall
Global Technology Solutions Ltd
Salary: £20000 per annum
Posted: 2 days ago
Brighton, East Sussex
ARC IT Recruitment Ltd
Salary: From £20,000 to £30,000 per annum
Posted: 2 days ago
Cheshire
Opus IT Consulting
Salary: £18000.00 - £24000 per annum
Posted: 2 days ago
Kent
Harvey Nash plc
Salary: £30000 - £40000 per annum + + Bonus + Package
Posted: 2 days ago
Basingstoke, Hampshire
Capita Resourcing - IT Resourcing
Salary: £18000 - £20000 per annum + benefits
Posted: 2 days ago
Tamworth, Staffordshire
Michael Bailey Associates
Salary: Market Rates
Posted: 2 days ago
West London
Jenkins Jacob
Salary: From £45,000 to £55,000 per annum Plus bonus and benefits
Posted: 2 days ago
Northampton, Northamptonshire
Reflex Computer Recruitment Ltd
Salary: Bens
Posted: 2 days ago
Bristol, Avon
Redrock Consulting Ltd
Salary: £20000 - £40000 per annum + Excellent Benefits
Posted: 3 days ago
City, London
Energon People
Salary: £60000 - £70000 per annum
Posted: 3 days ago
Birmingham, West Midlands (County)
Spring Technology
Salary: £22000.00 - £30000.00 per annum
Posted: 3 days ago
London
ReThink Recruitment
Salary: £25000.00 - £30000.00 per annum
Posted: 3 days ago
City, London
ANSON MCCADE
Salary: £40,000 - £60,000, plus a very attractive bonus
Posted: 3 days ago
London
CHM Recruit
Salary: From £26,653 to £27,255 per annum
Posted: 3 days ago
Leeds, West Yorkshire
4it Recruitment Ltd
Salary: Up to £23,000 per annum + excellent training opportunities + manage yo
Posted: 3 days ago
York, North Yorkshire
4it Recruitment Ltd
Salary: Up to £23,000 per annum + excellent training opportunities
Posted: 3 days ago
Telford, Shropshire
Experis Ltd
Salary: £40000 - £60000 per annum + benefits
Posted: 3 days ago
Andover, Hampshire
Experis Ltd
Salary: £40000 - £60000 per annum + benefits
Posted: 3 days ago
Croydon, Surrey
TLP Consultancy Ltd.
Salary: £20000 - £25000 per annum + Health insurance + 25 days holiday
Posted: 3 days ago
North London
Pioneer Search
Salary: £20000 - £28000 per annum + Bonus + Benefits
Posted: 3 days ago