The table below looks at the statistics for the Service Analyst role in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited Service Analyst in their job title over the 3 months to 4 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
4 Aug 2015
Same period 2014 Same period 2013
Service Analyst
Rank 337 317 348
Rank change year-on-year
-20 +31
Permanent jobs requiring a Service Analyst 857 951 723
As % of all permanent IT jobs located in England 0.84% 0.87% 0.71%
As % of the Job Titles category 0.89% 0.92% 0.76%
Number of salaries quoted 733 838 619
Average salary £25,000 £24,000 £23,000
Average salary % change year-on-year
+4.16% +4.34%
90% offered a salary of more than £19,000 £18,500 £17,500
10% offered a salary of more than £37,500 £36,500 £37,500
UK excluding London average salary £22,500 £22,000 £21,500
% change year-on-year
+2.27% +2.32%
Service Analyst
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
96144 102851 95666
As % of all permanent IT jobs located in England 94.32% 94.45% 94.28%
Number of salaries quoted 80483 84653 79968
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £27,000 £26,500 £26,000
10% offered a salary of more than £70,000 £67,500 £70,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Service Analyst
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing Service Analyst in the job title across the England region as a proportion of the total demand within the Job Titles category.

Service Analyst Jobs Demand Trend in England

Service Analyst
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Analyst across the England region.

Service Analyst Salary Trend in England

Service Analyst
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Service Analyst across the England region over the 3 months to 4 August 2015.

Service Analyst Salary Histogram in England

Service Analyst
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Analyst within the England region over the 3 months to 4 August 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +17 343 £31,000 +6.89% 20
South East +19 199 £23,500 +4.44% 26
Yorkshire -10 78 £22,000 +10.00% 9
South West +5 65 £21,875 -3.84% 13
North West -32 61 £21,500 -2.27% 6
East of England -33 53 £21,910 -14.07% 21
West Midlands -18 31 £21,000 -3.44% 8
East Midlands -9 29 £22,750 +18.18% 7
North East -13 3 £19,750 -4.81%
Service Analyst
UK

Service Analyst
Top 30 Related IT Skills in England

For the 6 months to 4 August 2015, IT jobs across the England region that cited Service Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title.

1 1069 (59.16%) Windows
2 867 (47.98%) ITIL
3 846 (46.82%) Microsoft
4 804 (44.49%) Active Directory
5 801 (44.33%) MS Office
6 576 (31.88%) MS Excel
6 576 (31.88%) Windows 7
7 448 (24.79%) SLA
8 332 (18.37%) Finance
9 310 (17.16%) MS Exchange
10 273 (15.11%) Service Management
11 255 (14.11%) Citrix
12 217 (12.01%) Windows XP
13 206 (11.40%) Blackberry
14 195 (10.79%) Incident Management
15 170 (9.41%) Legal
16 165 (9.13%) Blackberry Enterprise Server
17 152 (8.41%) Law
17 152 (8.41%) Microsoft Certification
18 147 (8.14%) Banking
19 142 (7.86%) Windows 8
20 141 (7.80%) Degree
20 141 (7.80%) Cisco
21 140 (7.75%) Service Delivery
22 136 (7.53%) VMware
22 136 (7.53%) Analytical Skills
23 122 (6.75%) Windows Server 2008
24 117 (6.47%) WAN
25 114 (6.31%) LAN
26 112 (6.20%) MCP

Service Analyst
Top Related IT Skills in England by Category

For the 6 months to 4 August 2015, IT jobs across the England region that cited Service Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 310 (17.16%) MS Exchange
2 165 (9.13%) Blackberry Enterprise Server
3 93 (5.15%) Exchange Server 2010
4 67 (3.71%) Exchange Server 2007
5 65 (3.60%) SharePoint
6 43 (2.38%) WorkSite
7 39 (2.16%) Exchange Server 2003
8 31 (1.72%) IBM Notes
9 27 (1.49%) Exchange Server 2013
10 20 (1.11%) Lync
10 20 (1.11%) Exchange Server 2000
11 10 (0.55%) IIS
12 7 (0.39%) Apache
13 3 (0.17%) CMS
13 3 (0.17%) Confluence
13 3 (0.17%) SharePoint 2010
14 2 (0.11%) Drupal
14 2 (0.11%) SharePoint Server
14 2 (0.11%) Tomcat
15 1 (0.055%) JBoss
Applications
1 801 (44.33%) MS Office
2 576 (31.88%) MS Excel
3 73 (4.04%) MS PowerPoint
4 18 (1.00%) MS Visio
5 8 (0.44%) Adobe Creative Suite
6 6 (0.33%) Spreadsheet
7 3 (0.17%) MS Project
8 1 (0.055%) PowerPivot
Business Applications
1 8 (0.44%) Remedy ITSM
2 4 (0.22%) Magento
2 4 (0.22%) Fredhopper
2 4 (0.22%) Oracle Applications
2 4 (0.22%) Dynamics CRM
3 3 (0.17%) Eikon
3 3 (0.17%) assyst
4 2 (0.11%) SAP ERP
4 2 (0.11%) SAP BPC
4 2 (0.11%) ResourceLink
5 1 (0.055%) SAP CCM
5 1 (0.055%) SAP HR
5 1 (0.055%) SAP FI
5 1 (0.055%) SAP FI/CO
5 1 (0.055%) SAP CO
5 1 (0.055%) RMDS
5 1 (0.055%) SAP Oil and Gas
5 1 (0.055%) SAP HCM
5 1 (0.055%) Cerner Millennium
Cloud Services
1 30 (1.66%) Office 365
2 19 (1.05%) Mimecast
3 7 (0.39%) Amazon AWS
4 6 (0.33%) SaaS
5 4 (0.22%) IaaS
6 2 (0.11%) Amazon ELB
6 2 (0.11%) Amazon EC2
6 2 (0.11%) Amazon S3
6 2 (0.11%) Google Apps
7 1 (0.055%) Cloud Computing
7 1 (0.055%) Microsoft Azure
7 1 (0.055%) PaaS
7 1 (0.055%) Yammer
Communications & Networking
1 117 (6.47%) WAN
2 114 (6.31%) LAN
3 91 (5.04%) TCP/IP
4 84 (4.65%) VPN
4 84 (4.65%) Internet
5 63 (3.49%) Firewall
6 52 (2.88%) DNS
7 51 (2.82%) DHCP
8 45 (2.49%) VoIP
9 35 (1.94%) IP Telephony
10 32 (1.77%) Wireless
11 26 (1.44%) SAN
12 25 (1.38%) ADSL
13 17 (0.94%) VLAN
14 12 (0.66%) SSL
15 11 (0.61%) FTP
16 10 (0.55%) Broadband
16 10 (0.55%) 3G
17 9 (0.50%) Extranet
17 9 (0.50%) Intranet
Database & Business Intelligence
1 45 (2.49%) SQL Server
2 13 (0.72%) Relational Database
3 10 (0.55%) SQL Server 2008
4 7 (0.39%) Crystal Reports
5 5 (0.28%) SQL Server 2005
6 3 (0.17%) MS Access
6 3 (0.17%) Data Warehouse
7 2 (0.11%) SQL Server 2012
7 2 (0.11%) SQL Server Reporting Services
7 2 (0.11%) BusinessObjects
7 2 (0.11%) SAP BW
7 2 (0.11%) SQL Server 2000
8 1 (0.055%) SAP BI
8 1 (0.055%) FileMaker
8 1 (0.055%) Oracle Reports
8 1 (0.055%) DB2
8 1 (0.055%) RDBMS
8 1 (0.055%) SQL Server Integration Services
Development Applications
1 4 (0.22%) Yeoman
2 3 (0.17%) InstallShield
3 2 (0.11%) Jenkins
General
1 332 (18.37%) Finance
2 170 (9.41%) Legal
3 152 (8.41%) Law
4 147 (8.14%) Banking
5 71 (3.93%) Telecoms
6 64 (3.54%) Retail
7 34 (1.88%) International Banking
8 25 (1.38%) Advertising
9 17 (0.94%) Publishing
10 16 (0.89%) Financial Institution
10 16 (0.89%) Marketing
10 16 (0.89%) German Language
11 14 (0.77%) Investment Banking
12 9 (0.50%) Pharmaceutical
13 8 (0.44%) Back Office
14 7 (0.39%) Manufacturing
14 7 (0.39%) Multimedia
14 7 (0.39%) French Language
15 6 (0.33%) Swedish Language
15 6 (0.33%) Turkish Language
Libraries, Frameworks & Software Standards
1 14 (0.77%) XML
2 12 (0.66%) Application Packaging
3 10 (0.55%) HTML
3 10 (0.55%) .NET
4 9 (0.50%) Web Services
5 8 (0.44%) CSS
6 7 (0.39%) COM
7 5 (0.28%) FIX Protocol
8 4 (0.22%) ASP.NET
9 3 (0.17%) Flash
9 3 (0.17%) jQuery
9 3 (0.17%) HTML5
10 2 (0.11%) EDI
10 2 (0.11%) Ajax
10 2 (0.11%) JSP
Miscellaneous
1 206 (11.40%) Blackberry
2 136 (7.53%) Analytical Skills
3 110 (6.09%) Management Information System
4 43 (2.38%) Computer Science
5 33 (1.83%) iPhone
6 28 (1.55%) Mathematics
7 27 (1.49%) Fat Client
7 27 (1.49%) Thin Client
8 26 (1.44%) iPad
9 23 (1.27%) Video Conferencing
10 22 (1.22%) CMDB
11 19 (1.05%) PDA
11 19 (1.05%) EPoS
12 18 (1.00%) Data Centre
13 15 (0.83%) Hedge funds
13 15 (0.83%) Enterprise Software
14 12 (0.66%) User Experience
15 11 (0.61%) NHS
16 9 (0.50%) Handset
16 9 (0.50%) Statistics
Operating Systems
1 1069 (59.16%) Windows
2 576 (31.88%) Windows 7
3 217 (12.01%) Windows XP
4 142 (7.86%) Windows 8
5 122 (6.75%) Windows Server 2008
6 101 (5.59%) Windows Server 2003
7 72 (3.98%) Android
8 55 (3.04%) Windows Server 2012
9 54 (2.99%) Apple iOS
10 50 (2.77%) Linux
11 37 (2.05%) Windows Vista
12 35 (1.94%) UNIX
13 23 (1.27%) Mac OS X
13 23 (1.27%) Windows 2000 Server
14 14 (0.77%) Windows 2000
15 7 (0.39%) Windows Mobile
16 4 (0.22%) Mac OS
16 4 (0.22%) Solaris
17 2 (0.11%) Ubuntu
17 2 (0.11%) Windows Phone
Processes & Methodologies
1 867 (47.98%) ITIL
2 273 (15.11%) Service Management
3 195 (10.79%) Incident Management
4 140 (7.75%) Service Delivery
5 102 (5.64%) Problem Management
6 88 (4.87%) ITSM
7 66 (3.65%) Change Management
8 64 (3.54%) Configuration Management
9 59 (3.27%) Document Management
10 58 (3.21%) Time Management
11 56 (3.10%) Project Management
12 55 (3.04%) CRM
13 47 (2.60%) PRINCE2
14 44 (2.43%) Continuous Improvement
15 41 (2.27%) ITIL V3
16 38 (2.10%) Service Desk Management
17 30 (1.66%) Mentoring
18 28 (1.55%) Asset Management
19 26 (1.44%) Practice Management
20 22 (1.22%) Disaster Recovery
Programming Languages
1 80 (4.43%) SQL
2 23 (1.27%) C
3 11 (0.61%) JavaScript
4 10 (0.55%) Java
5 6 (0.33%) VBA
6 3 (0.17%) PowerShell
6 3 (0.17%) C#
7 2 (0.11%) T-SQL
7 2 (0.11%) VB
8 1 (0.055%) ActionScript
8 1 (0.055%) ActionScript 2.0
8 1 (0.055%) Python
8 1 (0.055%) Shell Script
Qualifications
1 152 (8.41%) Microsoft Certification
2 141 (7.80%) Degree
3 112 (6.20%) MCP
4 77 (4.26%) ITIL Certification
5 74 (4.10%) Security Cleared
6 61 (3.38%) Cisco Certification
7 57 (3.15%) MCSE
7 57 (3.15%) CCNA
8 48 (2.66%) MCITP
9 47 (2.60%) MCDST
10 43 (2.38%) A+ Certification
10 43 (2.38%) SC Cleared
11 39 (2.16%) ITIL Foundation Certificate
12 26 (1.44%) MOS
12 26 (1.44%) MCSA
13 23 (1.27%) MCTS
14 10 (0.55%) CCENT
15 6 (0.33%) HND
16 4 (0.22%) SAP Certification
16 4 (0.22%) PRINCE2 Certification
Quality Assurance & Compliance
1 448 (24.79%) SLA
2 27 (1.49%) ISO 9001
3 11 (0.61%) ISO/IEC 27001
4 9 (0.50%) QA
5 2 (0.11%) HL7
5 2 (0.11%) JSP 440
6 1 (0.055%) Data Quality
6 1 (0.055%) EMIR
6 1 (0.055%) COBIT
6 1 (0.055%) MiFID
System Software
1 804 (44.49%) Active Directory
2 85 (4.70%) VMware Infrastructure
3 59 (3.27%) Hyper-V
4 42 (2.32%) XenApp
5 22 (1.22%) XenServer
6 13 (0.72%) XenDesktop
7 12 (0.66%) vSphere
8 9 (0.50%) Terminal Services
9 7 (0.39%) Terminal Server
9 7 (0.39%) VMware ESXi
10 6 (0.33%) Microsoft App-V
11 3 (0.17%) VMware ESX
11 3 (0.17%) MetaFrame
11 3 (0.17%) vCloud
11 3 (0.17%) KVM
11 3 (0.17%) Forefront TMG
12 2 (0.11%) BitLocker
12 2 (0.11%) ISA Server
12 2 (0.11%) Citrix Presentation Server
13 1 (0.055%) Microsoft Virtual Server
Systems Management
1 75 (4.15%) SCCM
2 19 (1.05%) Backup Exec
2 19 (1.05%) Norton AntiVirus
3 9 (0.50%) DameWare
3 9 (0.50%) ZENworks
4 7 (0.39%) Systems Management Server (SMS)
5 6 (0.33%) SCOM
6 5 (0.28%) SCSM
7 3 (0.17%) Tivoli Storage Manager
7 3 (0.17%) MOM
8 2 (0.11%) OpenView
8 2 (0.11%) Tivoli
8 2 (0.11%) Nagios
8 2 (0.11%) SCVMM
8 2 (0.11%) NetBackup
8 2 (0.11%) WSUS
8 2 (0.11%) Ansible
8 2 (0.11%) AirWatch
8 2 (0.11%) McAfee ePO
8 2 (0.11%) Puppet
Vendors
1 846 (46.82%) Microsoft
2 255 (14.11%) Citrix
3 141 (7.80%) Cisco
4 136 (7.53%) VMware
5 52 (2.88%) Remedy
6 49 (2.71%) HP
7 43 (2.38%) Symantec
8 41 (2.27%) Apple
9 40 (2.21%) ServiceNow
10 32 (1.77%) Lotus
11 29 (1.60%) Bloomberg
12 28 (1.55%) OpenText
13 25 (1.38%) Reuters
14 24 (1.33%) Dell
15 19 (1.05%) Adobe
16 18 (1.00%) McAfee
17 17 (0.94%) SAP
17 17 (0.94%) Avaya
17 17 (0.94%) NetApp
18 16 (0.89%) Oracle
Cheltenham, Gloucestershire
Proactive Appointments
Salary: Unspecified Up to £28,000 + benefits
Posted: 13 hours ago
Bournemouth, Dorset
HAYS INFORMATION TECHNOLOGY
Salary: £18000.00 - £22000.00 per annum
Posted: 14 hours ago
City, London
Ashdown IT
Salary: £20000 - £25000 per annum
Posted: 15 hours ago
West Sussex
Cyber Team
Salary: From £23,000 to £25,000 per annum £23000 TO £25000
Posted: 15 hours ago
Cambridge, Cambridgeshire
The SmartList
Salary: Circa £24,300-£27.300 DEO & benefits
Posted: 16 hours ago
Manchester, Lancashire
Circle Recruitment
Salary: £17000 - £19000 per annum + Benefits
Posted: 18 hours ago
Reigate, Surrey
Sanderson
Salary: £20000.00 - £23500.00 per annum + benefits
Posted: 19 hours ago
Bedfordshire
Verticality Ltd
Salary: £18000 - £25000 per annum
Posted: 20 hours ago
Sheffield, South Yorkshire
Verticality Ltd
Salary: £18000 - £25000 per annum
Posted: 20 hours ago
Horsham, West Sussex
Stafford-Sharp Associates
Salary: From £23,000 to £27,000 per annum
Posted: 20 hours ago
Surrey
ReThink Recruitment
Salary: £28000.00 per annum + bonus
Posted: 20 hours ago
Bournemouth, Dorset
Harvey Nash
Posted: Yesterday
Cambridge, Cambridgeshire
IT Connections
Salary: up to 27,000
Posted: Yesterday
City, London
Pioneer Search
Salary: £24000 - £27000 per annum + Bonus + Benefits
Posted: Yesterday
Birmingham, West Midlands (County)
SCC
Salary: From £17,000 to £18,000 per annum
Posted: Yesterday
High Wycombe, Buckinghamshire
Lorien Resourcing
Salary: £25000 - £32000 per annum
Posted: Yesterday
London
Information Technology Services
Salary: £26k - 32k per year + Great benefits
Posted: Yesterday
Farnborough, Hampshire
Global Technology Solutions Ltd
Salary: £25000 per annum
Posted: Yesterday
Atherstone, Warwickshire
TNT Global IT
Salary: Competitive Salary + Benefits
Posted: Yesterday
Warwickshire
Reed Technology
Salary: £18000 - £20000 per annum
Posted: Yesterday