The table below looks at the statistics for the Service Analyst role in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited Service Analyst in their job title over the 3 months to 22 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 May 2015
Same period 2014 Same period 2013
Service Analyst
Rank 323 344 357
Rank change year-on-year
+21 +13
Permanent jobs requiring a Service Analyst 874 851 715
As % of all permanent IT jobs located in England 0.88% 0.78% 0.70%
As % of the Job Titles category 0.93% 0.82% 0.74%
Number of salaries quoted 714 753 628
Average salary £24,000 £24,050 £23,000
Average salary % change year-on-year
-0.20% +4.56%
90% offered a salary of more than £19,000 £18,500 £18,250
10% offered a salary of more than £35,857 £36,800 £35,000
UK excluding London average salary £22,000 £22,000 £22,000
Service Analyst
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
94314 103747 96405
As % of all permanent IT jobs located in England 94.64% 94.61% 94.66%
Number of salaries quoted 78324 85889 81068
Average salary £45,000 £45,000 £42,500
Average salary % change year-on-year
- +5.88%
90% offered a salary of more than £26,500 £27,000 £27,000
10% offered a salary of more than £70,000 £67,500 £70,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Service Analyst
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing Service Analyst in the job title across the England region as a proportion of the total demand within the Job Titles category.

Service Analyst Jobs Demand Trend in England

Service Analyst
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Analyst across the England region.

Service Analyst Salary Trend in England

Service Analyst
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Service Analyst across the England region over the 3 months to 22 May 2015.

Service Analyst Salary Histogram in England

Service Analyst
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Analyst within the England region over the 3 months to 22 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +33 352 £30,000 +5.26% 24
South East +36 225 £22,500 +2.27% 21
Yorkshire +12 77 £22,000 +4.76% 12
East of England +9 56 £21,000 -13.40% 6
South West +7 54 £22,500 +3.44% 10
North West -14 42 £22,000 +5.26% 12
East Midlands +5 39 £22,500 +19.20% 9
West Midlands -17 32 £20,000 +5.26% 6
North East -1 4 £25,500 +21.42% 2
Service Analyst
UK

Service Analyst
Top 30 Related IT Skills in England

For the 6 months to 22 May 2015, IT jobs across the England region that cited Service Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title.

1 1137 (60.25%) Windows
2 988 (52.36%) ITIL
3 928 (49.18%) Active Directory
4 925 (49.02%) MS Office
5 899 (47.64%) Microsoft
6 643 (34.08%) Windows 7
7 595 (31.53%) MS Excel
8 500 (26.50%) SLA
9 348 (18.44%) Finance
10 341 (18.07%) MS Exchange
11 302 (16.00%) Service Management
12 299 (15.85%) Windows XP
13 285 (15.10%) Citrix
14 249 (13.20%) Blackberry
15 229 (12.14%) Incident Management
16 197 (10.44%) Microsoft Certification
17 182 (9.64%) Blackberry Enterprise Server
18 171 (9.06%) Service Delivery
19 169 (8.96%) Legal
20 167 (8.85%) Windows Server 2008
21 166 (8.80%) Windows 8
22 163 (8.64%) Law
23 159 (8.43%) MCP
24 143 (7.58%) Analytical Skills
25 141 (7.47%) LAN
26 140 (7.42%) Cisco
27 139 (7.37%) WAN
28 126 (6.68%) Windows Server 2003
29 122 (6.47%) TCP/IP
29 122 (6.47%) VPN

Service Analyst
Top Related IT Skills in England by Category

For the 6 months to 22 May 2015, IT jobs across the England region that cited Service Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 341 (18.07%) MS Exchange
2 182 (9.64%) Blackberry Enterprise Server
3 88 (4.66%) Exchange Server 2010
4 71 (3.76%) Exchange Server 2007
5 58 (3.07%) SharePoint
6 48 (2.54%) IBM Notes
7 46 (2.44%) Exchange Server 2003
8 35 (1.85%) Lync
8 35 (1.85%) WorkSite
9 24 (1.27%) Exchange Server 2013
10 18 (0.95%) Exchange Server 2000
11 9 (0.48%) IIS
12 5 (0.26%) Apache
12 5 (0.26%) Confluence
13 4 (0.21%) SharePoint 2010
14 3 (0.16%) Tomcat
15 2 (0.11%) SharePoint Server
15 2 (0.11%) Drupal
16 1 (0.053%) BizTalk Server
16 1 (0.053%) OpenEdge
Applications
1 925 (49.02%) MS Office
2 595 (31.53%) MS Excel
3 89 (4.72%) MS PowerPoint
4 40 (2.12%) MS Visio
5 7 (0.37%) Spreadsheet
6 5 (0.26%) Adobe Creative Suite
7 4 (0.21%) MS Project
8 1 (0.053%) PowerPivot
Business Applications
1 10 (0.53%) Agresso
2 5 (0.26%) Remedy ITSM
3 4 (0.21%) assyst
3 4 (0.21%) Magento
3 4 (0.21%) Fredhopper
4 2 (0.11%) SAP BPC
4 2 (0.11%) Oracle Applications
4 2 (0.11%) Eikon
5 1 (0.053%) SAP ERP
5 1 (0.053%) Dynamics CRM
5 1 (0.053%) SAP CCM
5 1 (0.053%) RMDS
Cloud Services
1 18 (0.95%) Mimecast
2 14 (0.74%) Office 365
3 7 (0.37%) IaaS
4 6 (0.32%) Amazon AWS
4 6 (0.32%) SaaS
5 4 (0.21%) PaaS
6 3 (0.16%) Google Apps
6 3 (0.16%) Cloud Computing
7 2 (0.11%) Amazon EC2
7 2 (0.11%) Amazon S3
7 2 (0.11%) Amazon ELB
8 1 (0.053%) iPaaS
8 1 (0.053%) Yammer
8 1 (0.053%) Microsoft Azure
Communications & Networking
1 141 (7.47%) LAN
2 139 (7.37%) WAN
3 122 (6.47%) TCP/IP
3 122 (6.47%) VPN
4 98 (5.19%) DNS
5 88 (4.66%) DHCP
6 84 (4.45%) Internet
7 69 (3.66%) Firewall
8 67 (3.55%) VoIP
9 37 (1.96%) Wireless
10 28 (1.48%) SAN
11 23 (1.22%) VLAN
12 22 (1.17%) IP Telephony
13 17 (0.90%) ADSL
14 15 (0.79%) SSL
15 14 (0.74%) FTP
16 13 (0.69%) Extranet
17 12 (0.64%) Broadband
18 11 (0.58%) Network Security
19 10 (0.53%) Fibre Channel
Database & Business Intelligence
1 52 (2.76%) SQL Server
2 14 (0.74%) SQL Server 2008
3 9 (0.48%) SQL Server 2005
4 8 (0.42%) Relational Database
5 6 (0.32%) Crystal Reports
6 4 (0.21%) SQL Server 2000
6 4 (0.21%) MS Access
6 4 (0.21%) Data Warehouse
7 2 (0.11%) SQLPlus
7 2 (0.11%) BusinessObjects
7 2 (0.11%) SAP BW
7 2 (0.11%) Oracle Database
8 1 (0.053%) RDBMS
8 1 (0.053%) Data Mining
8 1 (0.053%) Oracle Reports
8 1 (0.053%) FileMaker
8 1 (0.053%) QlikView
8 1 (0.053%) SQL Server Integration Services
8 1 (0.053%) SQL Server Reporting Services
Development Applications
1 4 (0.21%) Yeoman
2 2 (0.11%) Jenkins
3 1 (0.053%) InstallShield
3 1 (0.053%) JMeter
3 1 (0.053%) Selenium
3 1 (0.053%) JIRA
General
1 348 (18.44%) Finance
2 169 (8.96%) Legal
3 163 (8.64%) Law
4 119 (6.31%) Banking
5 79 (4.19%) Telecoms
6 65 (3.44%) Retail
7 31 (1.64%) Advertising
8 21 (1.11%) International Banking
9 19 (1.01%) Financial Institution
10 14 (0.74%) Publishing
11 12 (0.64%) Manufacturing
12 10 (0.53%) Investment Banking
13 9 (0.48%) Marketing
14 8 (0.42%) German Language
15 6 (0.32%) Back Office
15 6 (0.32%) Pharmaceutical
16 5 (0.26%) French Language
17 4 (0.21%) Spanish Language
17 4 (0.21%) Games
18 3 (0.16%) Electronics
Libraries, Frameworks & Software Standards
1 15 (0.79%) XML
2 11 (0.58%) HTML
3 10 (0.53%) CSS
4 6 (0.32%) .NET
5 5 (0.26%) Flash
5 5 (0.26%) COM
5 5 (0.26%) Web Services
5 5 (0.26%) HTML5
5 5 (0.26%) FIX Protocol
6 2 (0.11%) Application Packaging
6 2 (0.11%) Ajax
6 2 (0.11%) ASP.NET
6 2 (0.11%) EDI
7 1 (0.053%) JSP
7 1 (0.053%) J2EE
7 1 (0.053%) jQuery
Miscellaneous
1 249 (13.20%) Blackberry
2 143 (7.58%) Analytical Skills
3 100 (5.30%) Management Information System
4 31 (1.64%) Computer Science
5 29 (1.54%) CMDB
5 29 (1.54%) Video Conferencing
6 28 (1.48%) Fat Client
6 28 (1.48%) Thin Client
7 27 (1.43%) iPhone
8 23 (1.22%) Mathematics
8 23 (1.22%) iPad
9 19 (1.01%) Hedge funds
10 15 (0.79%) PDA
11 14 (0.74%) User Experience
12 13 (0.69%) EPoS
13 12 (0.64%) FMCG
13 12 (0.64%) Enterprise Software
14 10 (0.53%) Statistics
15 9 (0.48%) Mobile Computing
15 9 (0.48%) NHS
Operating Systems
1 1137 (60.25%) Windows
2 643 (34.08%) Windows 7
3 299 (15.85%) Windows XP
4 167 (8.85%) Windows Server 2008
5 166 (8.80%) Windows 8
6 126 (6.68%) Windows Server 2003
7 58 (3.07%) Android
8 57 (3.02%) Linux
9 49 (2.60%) Windows Server 2012
10 38 (2.01%) UNIX
10 38 (2.01%) Windows Vista
10 38 (2.01%) Apple iOS
11 28 (1.48%) Mac OS X
12 22 (1.17%) Windows 2000 Server
13 11 (0.58%) Mac OS
14 10 (0.53%) Windows 2000
15 5 (0.26%) Windows Mobile
16 2 (0.11%) Ubuntu
16 2 (0.11%) Solaris
17 1 (0.053%) Windows Phone
Processes & Methodologies
1 988 (52.36%) ITIL
2 302 (16.00%) Service Management
3 229 (12.14%) Incident Management
4 171 (9.06%) Service Delivery
5 119 (6.31%) Problem Management
6 82 (4.35%) ITSM
7 70 (3.71%) Document Management
8 67 (3.55%) Change Management
9 58 (3.07%) Time Management
9 58 (3.07%) CRM
10 52 (2.76%) Configuration Management
11 50 (2.65%) ITIL V3
12 47 (2.49%) Project Management
13 41 (2.17%) Continuous Improvement
14 39 (2.07%) Service Desk Management
15 38 (2.01%) PRINCE2
16 33 (1.75%) Asset Management
17 28 (1.48%) Mentoring
18 21 (1.11%) Release Management
19 19 (1.01%) Stakeholder Management
Programming Languages
1 72 (3.82%) SQL
2 20 (1.06%) C
3 13 (0.69%) JavaScript
4 10 (0.53%) PowerShell
4 10 (0.53%) Java
5 6 (0.32%) VBA
6 3 (0.16%) T-SQL
7 2 (0.11%) VB
7 2 (0.11%) PL/SQL
8 1 (0.053%) PHP
8 1 (0.053%) ActionScript
8 1 (0.053%) C#
8 1 (0.053%) Shell Script
8 1 (0.053%) ActionScript 2.0
Qualifications
1 197 (10.44%) Microsoft Certification
2 159 (8.43%) MCP
3 116 (6.15%) Degree
4 109 (5.78%) ITIL Certification
5 83 (4.40%) Security Cleared
6 80 (4.24%) MCSE
7 73 (3.87%) Cisco Certification
8 70 (3.71%) CCNA
9 59 (3.13%) MCDST
10 56 (2.97%) MCITP
11 55 (2.91%) SC Cleared
12 51 (2.70%) MCSA
13 48 (2.54%) ITIL Foundation Certificate
14 45 (2.38%) A+ Certification
15 40 (2.12%) MOS
16 25 (1.32%) MCTS
17 10 (0.53%) HND
18 8 (0.42%) DV Cleared
19 6 (0.32%) VMware Certified Professional (VCP)
20 4 (0.21%) SAP Certification
Quality Assurance & Compliance
1 500 (26.50%) SLA
2 26 (1.38%) ISO 9001
3 8 (0.42%) ISO/IEC 27001
4 6 (0.32%) PCI DSS
5 5 (0.26%) QA
6 2 (0.11%) MiFID
6 2 (0.11%) HL7
6 2 (0.11%) EMIR
7 1 (0.053%) JSP 440
System Software
1 928 (49.18%) Active Directory
2 90 (4.77%) VMware Infrastructure
3 63 (3.34%) XenApp
4 54 (2.86%) Hyper-V
5 26 (1.38%) XenServer
6 25 (1.32%) XenDesktop
7 20 (1.06%) Terminal Services
8 14 (0.74%) Citrix Presentation Server
9 9 (0.48%) vSphere
10 6 (0.32%) Xen
10 6 (0.32%) NFS
10 6 (0.32%) Terminal Server
11 4 (0.21%) VMware ESXi
12 3 (0.16%) KVM
12 3 (0.16%) MetaFrame
12 3 (0.16%) VMware ESX
13 2 (0.11%) UAG
13 2 (0.11%) Microsoft App-V
14 1 (0.053%) BitLocker
14 1 (0.053%) vCloud
Systems Management
1 73 (3.87%) SCCM
2 25 (1.32%) Norton AntiVirus
2 25 (1.32%) Backup Exec
3 15 (0.79%) Systems Management Server (SMS)
4 13 (0.69%) OpenView
5 10 (0.53%) DameWare
6 5 (0.26%) SCSM
6 5 (0.26%) SCOM
7 4 (0.21%) McAfee ePO
7 4 (0.21%) Tivoli Storage Manager
8 3 (0.16%) SCDPM
8 3 (0.16%) MOM
8 3 (0.16%) Tivoli
8 3 (0.16%) ZENworks
8 3 (0.16%) NetBackup
9 2 (0.11%) WSUS
9 2 (0.11%) Puppet
9 2 (0.11%) Nagios
9 2 (0.11%) Ansible
9 2 (0.11%) ITRS Geneos
Vendors
1 899 (47.64%) Microsoft
2 285 (15.10%) Citrix
3 140 (7.42%) Cisco
4 114 (6.04%) VMware
5 87 (4.61%) HP
6 49 (2.60%) Lotus
6 49 (2.60%) Symantec
7 43 (2.28%) Remedy
8 42 (2.23%) Apple
8 42 (2.23%) ServiceNow
9 33 (1.75%) Bloomberg
10 30 (1.59%) Reuters
11 25 (1.32%) Dell
12 24 (1.27%) Avaya
13 20 (1.06%) McAfee
14 19 (1.01%) OpenText
14 19 (1.01%) LANDesk
15 18 (0.95%) JD Edwards
15 18 (0.95%) NetApp
16 16 (0.85%) SAP
High Wycombe, Buckinghamshire
Connectus
Salary: £18000 - £22000 per annum
Posted: 3 days ago
City, London
Harrington Starr
Salary: £25000 - £35000 per annum
Posted: 3 days ago
City, London
Networking People
Posted: 3 days ago
Coventry, West Midlands (County)
Oscar Associates (UK) Ltd
Salary: £23000 - £27000 per annum + Benefits
Posted: 3 days ago
London
Etech Partners
Salary: Up to £25,000 per annum + Bens
Posted: 3 days ago
Manchester, Lancashire
Talent International
Salary: £20000 - £25000 per annum + On-call / bonus
Posted: 3 days ago
Hemel Hempstead, Hertfordshire
Green Thompson Consulting
Salary: From £18,000 to £24,000 per annum
Posted: 3 days ago
Greater Manchester
Net Recruit.co.uk Ltd
Salary: £15000 - £25000 per annum, Benefits company benefits, subject to skill
Posted: 3 days ago
Reading, Berkshire
Pepsico Beverages International Ltd
Salary: £25,000 per annum
Posted: 3 days ago
Cambridge, Cambridgeshire
Sogeti
Salary: Competitive Salary + Flexible Benefits Package
Posted: 3 days ago
Chesterfield, Derbyshire
Lea Consultancy Ltd
Salary: From £22,500 to £22,500 per annum
Posted: 3 days ago
Leamington Spa, Warwickshire
Global Technology Solutions Ltd
Salary: £16000 - £20000 per annum
Posted: 4 days ago
City, London
ComputAppoint
Salary: £35000 per annum
Posted: 4 days ago
Taunton, Somerset
Latcom Ltd
Salary: From £16,000 to £17,000 per annum + Excellent Benefits
Posted: 4 days ago
Kent
Coal IT Services
Salary: From £15,000 to £25,000 per annum + Benefits
Posted: 4 days ago
Surrey
Vertical IT
Salary: £25000 - £40000 per annum + DOE and Certifications
Posted: 4 days ago
Kenilworth, Warwickshire
Network ITR
Salary: 20k to 21k per year GBP
Posted: 4 days ago
Atherstone, Warwickshire
TNT Global IT
Salary: Competitive Salary + Benefits
Posted: 4 days ago
Reading, Berkshire
Imperative People
Salary: £20000.00 - £25000.00 per annum + full bens
Posted: 5 days ago
Woking, Surrey
Etech Partners
Salary: Up to £27,000 per annum + Benefits
Posted: 5 days ago