The table below looks at the statistics for the Service Analyst role in IT jobs advertised for the England region. Included is a guide to the average salaries offered in IT jobs that have cited Service Analyst in their job title over the 3 months to 22 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 Aug 2014
Same period 2013 Same period 2012
Service Analyst
Rank 295 338 388
Rank change year-on-year
+43 +50
Permanent jobs requiring a Service Analyst 1000 739 670
As % of all permanent IT jobs located in England 0.91% 0.73% 0.61%
As % of the Job Titles category 0.97% 0.77% 0.64%
Number of salaries quoted 858 636 583
Average salary £24,000 £23,000 £24,000
Average salary % change year-on-year
+4.34% -4.16%
90% offered a salary of more than £18,500 £17,500 £17,500
10% offered a salary of more than £37,500 £37,500 £38,000
UK excluding London average salary £22,500 £21,250 £22,500
% change year-on-year
+5.88% -5.55%
Service Analyst
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
103240 95834 105354
As % of all permanent IT jobs located in England 94.38% 94.23% 95.26%
Number of salaries quoted 84283 80255 90787
Average salary £45,000 £43,000 £42,500
Average salary % change year-on-year
+4.65% +1.17%
90% offered a salary of more than £26,500 £26,000 £27,000
10% offered a salary of more than £70,000 £70,000 £70,000
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

Service Analyst
Jobs Demand Trend in England

This chart provides a 3-month moving total of permanent IT jobs citing Service Analyst in the job title across the England region as a proportion of the total demand within the Job Titles category.

Service Analyst Jobs Demand Trend in England

Service Analyst
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Analyst across the England region.

Service Analyst Salary Trend in England

Service Analyst
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Service Analyst across the England region over the 3 months to 22 August 2014.

Service Analyst Salary Histogram in England

Service Analyst
Job Locations in England

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Analyst within the England region over the 3 months to 22 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +67 372 £28,500 -5.00% 41
South East -7 211 £22,500 +4.65% 25
Yorkshire -32 107 £20,000 -9.09% 15
North West +17 86 £20,500 -8.26% 14
East of England +41 82 £26,000 +26.82% 10
South West +11 57 £23,500 +17.50% 7
West Midlands -4 41 £22,000 +4.76% 2
East Midlands 0 37 £19,875 -9.65% 3
North East -1 5 £19,500 -
Service Analyst
UK

Service Analyst
Top 30 Related IT Skills in England

For the 6 months to 22 August 2014, IT jobs across the England region that cited Service Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title.

1 1033 (55.66%) ITIL
2 1016 (54.74%) Windows
3 847 (45.64%) Active Directory
4 719 (38.74%) MS Office
5 700 (37.72%) Microsoft
6 559 (30.12%) MS Excel
7 528 (28.45%) Windows 7
8 439 (23.65%) SLA
9 351 (18.91%) Windows XP
10 347 (18.70%) Finance
11 324 (17.46%) MS Exchange
12 318 (17.13%) Citrix
13 307 (16.54%) Service Management
14 252 (13.58%) Microsoft Certification
15 214 (11.53%) Incident Management
16 208 (11.21%) Blackberry
17 191 (10.29%) Service Delivery
18 173 (9.32%) Windows Server 2003
19 148 (7.97%) Windows Server 2008
20 147 (7.92%) TCP/IP
21 143 (7.70%) Cisco
22 137 (7.38%) Problem Management
23 136 (7.33%) ITIL Certification
24 133 (7.17%) Legal
25 130 (7.00%) Degree
26 125 (6.73%) Law
27 124 (6.68%) MCP
28 114 (6.14%) MCSE
29 112 (6.03%) SQL
30 111 (5.98%) VMware

Service Analyst
Top Related IT Skills in England by Category

For the 6 months to 22 August 2014, IT jobs across the England region that cited Service Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 324 (17.46%) MS Exchange
2 99 (5.33%) Blackberry Enterprise Server
3 87 (4.69%) Exchange Server 2007
4 70 (3.77%) SharePoint
5 53 (2.86%) Exchange Server 2010
6 51 (2.75%) Exchange Server 2003
7 42 (2.26%) Apache
8 37 (1.99%) Lync
9 30 (1.62%) IBM Notes
10 23 (1.24%) SharePoint 2010
11 17 (0.92%) IIS
12 16 (0.86%) WorkSite
13 14 (0.75%) Tomcat
14 12 (0.65%) CMS
15 9 (0.48%) Exchange Server 2000
16 7 (0.38%) Liferay
17 6 (0.32%) Moodle
17 6 (0.32%) Exchange Server 2013
18 5 (0.27%) Documentum
19 4 (0.22%) Adobe CQ
Applications
1 719 (38.74%) MS Office
2 559 (30.12%) MS Excel
3 73 (3.93%) MS PowerPoint
4 22 (1.19%) MS Visio
5 6 (0.32%) Spreadsheet
6 3 (0.16%) MS Project
7 2 (0.11%) Acrobat
Business Applications
1 13 (0.70%) Remedy ITSM
2 4 (0.22%) Dynamics CRM
2 4 (0.22%) Oracle Applications
3 3 (0.16%) Bond Adapt
3 3 (0.16%) assyst
3 3 (0.16%) Dynamics NAV
4 2 (0.11%) SAP Oil and Gas
5 1 (0.054%) Sage 50
5 1 (0.054%) Misys Midas
Cloud Services
1 37 (1.99%) Office 365
2 25 (1.35%) SaaS
3 13 (0.70%) Microsoft Azure
4 7 (0.38%) IaaS
4 7 (0.38%) PaaS
5 4 (0.22%) Cloud Computing
6 3 (0.16%) Amazon AWS
6 3 (0.16%) Amazon EC2
6 3 (0.16%) Amazon S3
7 2 (0.11%) Google Apps
Communications & Networking
1 147 (7.92%) TCP/IP
2 98 (5.28%) DNS
2 98 (5.28%) VoIP
3 90 (4.85%) WAN
4 89 (4.80%) DHCP
5 88 (4.74%) LAN
6 82 (4.42%) VPN
7 57 (3.07%) Internet
8 48 (2.59%) Wireless
9 44 (2.37%) Firewall
10 40 (2.16%) Broadband
11 39 (2.10%) ADSL
12 34 (1.83%) IP Telephony
13 30 (1.62%) Ethernet
14 29 (1.56%) SAN
15 23 (1.24%) 3G
16 15 (0.81%) Intranet
17 12 (0.65%) Cisco ASA
18 10 (0.54%) FTP
19 9 (0.48%) FWSM
Database & Business Intelligence
1 53 (2.86%) SQL Server
2 19 (1.02%) SQL Server 2008
3 15 (0.81%) SQL Server 2005
4 11 (0.59%) Crystal Reports
5 9 (0.48%) Relational Database
5 9 (0.48%) MySQL
6 8 (0.43%) MS Access
7 5 (0.27%) Data Warehouse
8 4 (0.22%) DB2
9 3 (0.16%) SQL Server 2012
10 2 (0.11%) BusinessObjects XI
10 2 (0.11%) BusinessObjects Web Intelligence
10 2 (0.11%) Oracle Database
11 1 (0.054%) Oracle Database 10g
11 1 (0.054%) Data Mining
11 1 (0.054%) SQL Server 2000
11 1 (0.054%) SQL Server Reporting Services
Development Applications
1 7 (0.38%) JMeter
1 7 (0.38%) Selenium
2 5 (0.27%) JIRA
3 4 (0.22%) Team Foundation Server
4 1 (0.054%) Serena SBM
4 1 (0.054%) Subversion
General
1 347 (18.70%) Finance
2 133 (7.17%) Legal
3 125 (6.73%) Law
4 99 (5.33%) Banking
5 73 (3.93%) Telecoms
6 56 (3.02%) Retail
7 38 (2.05%) Financial Institution
8 23 (1.24%) French Language
9 22 (1.19%) Advertising
10 14 (0.75%) German Language
10 14 (0.75%) Marketing
10 14 (0.75%) Investment Banking
11 11 (0.59%) Publishing
12 8 (0.43%) Spanish Language
13 6 (0.32%) Italian Language
14 5 (0.27%) Manufacturing
15 4 (0.22%) Portuguese Language
15 4 (0.22%) Aerospace
15 4 (0.22%) Electronics
15 4 (0.22%) Pharmaceutical
Libraries, Frameworks & Software Standards
1 23 (1.24%) .NET
2 12 (0.65%) HTML
3 10 (0.54%) CSS
4 6 (0.32%) COM
5 5 (0.27%) Web Services
5 5 (0.27%) XML
6 3 (0.16%) J2EE
6 3 (0.16%) WebSphere MQ
6 3 (0.16%) Ajax
6 3 (0.16%) jQuery
7 2 (0.11%) Hibernate
7 2 (0.11%) SOAP
8 1 (0.054%) Middleware
8 1 (0.054%) LAMP
8 1 (0.054%) Java EE
Miscellaneous
1 208 (11.21%) Blackberry
2 92 (4.96%) Management Information System
3 40 (2.16%) Computer Science
4 36 (1.94%) PDA
5 30 (1.62%) Mathematics
6 27 (1.45%) iPhone
7 26 (1.40%) Hedge funds
7 26 (1.40%) Fat Client
7 26 (1.40%) Thin Client
8 24 (1.29%) Video Conferencing
9 20 (1.08%) EPoS
10 19 (1.02%) iPad
11 16 (0.86%) Statistics
12 10 (0.54%) Firmware
13 9 (0.48%) Smartphone
14 8 (0.43%) iSeries
14 8 (0.43%) Open Source
14 8 (0.43%) AS400
15 7 (0.38%) Enterprise Software
15 7 (0.38%) PMI
Operating Systems
1 1016 (54.74%) Windows
2 528 (28.45%) Windows 7
3 351 (18.91%) Windows XP
4 173 (9.32%) Windows Server 2003
5 148 (7.97%) Windows Server 2008
6 67 (3.61%) Windows 8
7 64 (3.45%) Windows Server 2012
8 48 (2.59%) UNIX
9 47 (2.53%) Linux
10 34 (1.83%) Mac OS X
11 27 (1.45%) Android
12 24 (1.29%) Windows 2000
13 20 (1.08%) Windows Vista
14 13 (0.70%) Apple iOS
15 11 (0.59%) Mac OS
16 8 (0.43%) Windows Phone
17 5 (0.27%) Windows 2000 Server
18 2 (0.11%) Red Hat Enterprise Linux
18 2 (0.11%) Windows Mobile
19 1 (0.054%) VMS
Processes & Methodologies
1 1033 (55.66%) ITIL
2 307 (16.54%) Service Management
3 214 (11.53%) Incident Management
4 191 (10.29%) Service Delivery
5 137 (7.38%) Problem Management
6 90 (4.85%) Project Management
7 88 (4.74%) Continuous Improvement
8 85 (4.58%) ITSM
9 72 (3.88%) Change Management
10 69 (3.72%) ITIL V3
11 67 (3.61%) Time Management
12 61 (3.29%) E-Commerce
13 57 (3.07%) PRINCE2
14 52 (2.80%) Document Management
15 49 (2.64%) Asset Management
16 48 (2.59%) Risk Assessment
17 46 (2.48%) Root Cause Analysis
18 32 (1.72%) Supplier Management
18 32 (1.72%) CRM
19 30 (1.62%) CAD
Programming Languages
1 112 (6.03%) SQL
2 41 (2.21%) C
3 21 (1.13%) JavaScript
3 21 (1.13%) PowerShell
4 10 (0.54%) Java
5 6 (0.32%) C#
6 5 (0.27%) PHP
7 4 (0.22%) Shell Script
8 3 (0.16%) sed
8 3 (0.16%) PL/SQL
8 3 (0.16%) AWK
8 3 (0.16%) Korn
8 3 (0.16%) Bash Shell
9 2 (0.11%) C++
10 1 (0.054%) COBOL
10 1 (0.054%) T-SQL
10 1 (0.054%) VBScript
10 1 (0.054%) VB
10 1 (0.054%) JCL
Qualifications
1 252 (13.58%) Microsoft Certification
2 136 (7.33%) ITIL Certification
3 130 (7.00%) Degree
4 124 (6.68%) MCP
5 114 (6.14%) MCSE
6 92 (4.96%) MCSA
7 83 (4.47%) MCITP
8 73 (3.93%) ITIL Foundation Certificate
9 71 (3.83%) Security Cleared
10 56 (3.02%) A+ Certification
11 54 (2.91%) Cisco Certification
12 52 (2.80%) CCNA
13 48 (2.59%) SC Cleared
14 35 (1.89%) MCDST
15 33 (1.78%) MCTS
16 25 (1.35%) Network+ Certification
17 18 (0.97%) MOS
18 12 (0.65%) VMware Certified Professional (VCP)
19 10 (0.54%) Citrix Certification
20 9 (0.48%) HND
Quality Assurance & Compliance
1 439 (23.65%) SLA
2 17 (0.92%) QA
3 10 (0.54%) PCI DSS
3 10 (0.54%) ISO/IEC 27001
4 2 (0.11%) BS15000
4 2 (0.11%) ISO 9001
5 1 (0.054%) TickIT
System Software
1 847 (45.64%) Active Directory
2 77 (4.15%) VMware Infrastructure
3 53 (2.86%) XenApp
4 32 (1.72%) Hyper-V
4 32 (1.72%) Terminal Services
5 23 (1.24%) vSphere
6 21 (1.13%) MetaFrame
7 14 (0.75%) UAG
8 10 (0.54%) XenDesktop
8 10 (0.54%) VMware ESXi
9 5 (0.27%) XenServer
10 4 (0.22%) Citrix Presentation Server
11 3 (0.16%) Microsoft Virtual Server
11 3 (0.16%) Xen
11 3 (0.16%) Tivoli Directory Server
12 2 (0.11%) EMC RecoverPoint
12 2 (0.11%) VMware Server
12 2 (0.11%) Microsoft App-V
12 2 (0.11%) NFS
13 1 (0.054%) VMware ESX
Systems Management
1 94 (5.06%) SCCM
2 25 (1.35%) Norton AntiVirus
3 20 (1.08%) Backup Exec
4 15 (0.81%) SCOM
5 8 (0.43%) ServiceCenter
6 6 (0.32%) Tivoli
6 6 (0.32%) Cisco CUCM
7 5 (0.27%) NetBackup
7 5 (0.27%) DameWare
8 4 (0.22%) Nagios
9 3 (0.16%) SCSM
9 3 (0.16%) Cisco UCCX
10 2 (0.11%) HP Data Protector
10 2 (0.11%) EMC NetWorker
10 2 (0.11%) WMI
10 2 (0.11%) ARCserve
10 2 (0.11%) OpenView
10 2 (0.11%) Symantec Endpoint Protection
Vendors
1 700 (37.72%) Microsoft
2 318 (17.13%) Citrix
3 143 (7.70%) Cisco
4 111 (5.98%) VMware
5 94 (5.06%) HP
6 74 (3.99%) Remedy
7 59 (3.18%) Apple
8 50 (2.69%) ServiceNow
9 45 (2.42%) Symantec
10 38 (2.05%) Avaya
11 37 (1.99%) Dell
12 32 (1.72%) Juniper
12 32 (1.72%) McAfee
13 30 (1.62%) Lotus
14 27 (1.45%) LANDesk
15 26 (1.40%) Sophos
16 23 (1.24%) CheckPoint
17 22 (1.19%) Oracle
18 19 (1.02%) SAP
19 18 (0.97%) Veeam
London
ARC IT Recruitment Ltd
Salary: £24000 Per Annum
Posted: 3 hours ago
Maidenhead, Berkshire
Allied Worldwide
Posted: 3 hours ago
Manchester, Lancashire
Circle Recruitment
Salary: £16000 - £18000 per annum + Benefits + Bonus
Posted: 3 hours ago
West Sussex
ARC IT Recruitment Ltd
Posted: 3 hours ago
East Sussex
ARC IT Recruitment Ltd
Salary: £20000 - £22500 Per Annum
Posted: 4 hours ago
City, London
Streamline Connections
Salary: £190 - £220 per day
Posted: 5 hours ago
London
ComputAppoint
Salary: £37000 per annum + Shift allowence, £1984
Posted: 6 hours ago
Manchester, Lancashire
Ashdown IT
Salary: £14000 - £18000 per annum
Posted: 6 hours ago
Devon
Vadis People
Salary: £40000 to £43000 per annum - plus 10% bonus + benefits
Posted: 9 hours ago
City, London
Harrington Starr
Posted: 13 hours ago
City, London
Harrington Starr
Salary: £25000 - £35000 per annum
Posted: 13 hours ago
Surrey
Harrington Starr
Posted: 13 hours ago
City, London
Harrington Starr
Salary: £25000 - £35000 per annum
Posted: 23 hours ago
City, London
Harrington Starr
Salary: £20000 - £27000 per annum
Posted: Yesterday
Wakefield, West Yorkshire
Vertical IT
Salary: £20000 - £22000 per annum + benefits
Posted: Yesterday
Wakefield, West Yorkshire
4it Recruitment Ltd
Salary: Up to £20,000 per annum
Posted: Yesterday
Leeds, West Yorkshire
Fruition IT Resources Limited
Salary: £20000 - £25000 per annum + Benefits
Posted: Yesterday
Cambridgeshire
The One Group
Salary: £18k - 25k per year
Posted: Yesterday
Leeds, West Yorkshire
4it Recruitment Ltd
Salary: £Excellent + Benefits
Posted: Yesterday
Reading, Berkshire
Three
Posted: Yesterday