The statistics below represent IT jobs advertised across the England region that had Service Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 26 September 2016 with a comparison to same period over 2 years.

3 months to
26 Sep 2016
Same period 2015 Same period 2014
Service Analyst
Rank 228 241 227
Rank change year-on-year
+13 -14
Permanent jobs requiring a Service Analyst 1286 1333 1496
As % of all permanent IT jobs located in England 1.43% 1.32% 1.40%
As % of the Job Titles category 1.48% 1.37% 1.45%
Number of salaries quoted 1088 1138 1264
Median salary £28,000 £26,500 £26,500
Median salary % change year-on-year
+5.66% -
90% offered a salary of more than £20,000 £19,000 £18,500
10% offered a salary of more than £50,000 £55,000 £48,500
UK excluding London median salary £24,000 £24,000 £23,500
% change year-on-year
- +2.12%
Service Analyst
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
England
Permanent IT job ads with a match in the
Job Titles category
86678 97318 103001
As % of all permanent IT jobs located in England 96.30% 96.27% 96.41%
Number of salaries quoted 73134 81865 84100
Median salary £47,500 £45,000 £45,000
Median salary % change year-on-year
+5.55% -
90% offered a salary of more than £27,500 £26,500 £26,500
10% offered a salary of more than £72,500 £69,000 £70,000
UK excluding London median salary £42,500 £40,000 £40,000
% change year-on-year
+6.25% -

Service Analyst
Jobs Demand Trend in England

The demand trend of job ads across the England region that featured Service Analyst in the job title.

Service Analyst Jobs Demand Trend in England

Service Analyst
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Analyst across the England region.

Service Analyst Salary Trend in England

Service Analyst
Salary Histogram in England

This chart provides a salary histogram for IT jobs citing Service Analyst across the England region over the 3 months to 26 September 2016.

Service Analyst Salary Histogram in England

Service Analyst
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Analyst within the England region over the 3 months to 26 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +4 519 £32,500 - 35
South East +55 299 £24,000 - 23
Yorkshire +40 114 £22,000 - 14
East of England +13 93 £25,000 +11.11% 5
South West -29 82 £23,000 -8.00% 10
West Midlands +9 69 £22,985 -19.35% 13
North West -34 52 £25,000 +13.63% 7
East Midlands +3 50 £25,000 +3.02% 4
North East +7 8 £20,500 -6.81% 4
Service Analyst
UK

Service Analyst Skill Set
Top 30 Related IT Skills in England

For the 6 months to 26 September 2016, Service Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the England region featuring Service Analyst in the job title.

1 1337 (51.72%) Windows
2 1119 (43.29%) ITIL
3 1047 (40.50%) Active Directory
4 920 (35.59%) Microsoft
5 881 (34.08%) MS Office
6 803 (31.06%) Finance
7 731 (28.28%) MS Excel
8 691 (26.73%) Windows 7
9 533 (20.62%) SLA
10 406 (15.71%) Citrix
11 402 (15.55%) Service Management
12 310 (11.99%) MS Exchange
13 267 (10.33%) Windows Server
14 248 (9.59%) Incident Management
14 248 (9.59%) Analytical Skills
15 239 (9.25%) Cisco
16 227 (8.78%) SQL
17 210 (8.12%) Service Delivery
18 209 (8.09%) Legal
19 207 (8.01%) Law
20 204 (7.89%) Banking
21 203 (7.85%) Windows 8
22 202 (7.81%) Microsoft Certification
23 194 (7.50%) VMware
24 187 (7.23%) Degree
25 181 (7.00%) Office 365
26 174 (6.73%) Change Management
27 173 (6.69%) Agile Software Development
28 163 (6.31%) VPN
29 159 (6.15%) Problem Management

Service Analyst Skill Set
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 310 (11.99%) MS Exchange
2 103 (3.98%) Exchange Server 2010
3 96 (3.71%) Blackberry Enterprise Server
4 88 (3.40%) SharePoint
5 66 (2.55%) Exchange Server 2007
6 53 (2.05%) Exchange Server 2013
7 47 (1.82%) Skype for Business
8 43 (1.66%) Exchange Server 2003
9 23 (0.89%) IIS
10 20 (0.77%) IBM Notes
11 15 (0.58%) Confluence
12 6 (0.23%) SAS
13 3 (0.12%) Apache
13 3 (0.12%) CMS
13 3 (0.12%) Exchange Server 2000
13 3 (0.12%) Exchange Server 5.5
13 3 (0.12%) JBoss
13 3 (0.12%) WebSphere
14 2 (0.077%) Apache Spark
14 2 (0.077%) SharePoint 2010
Applications
1 881 (34.08%) MS Office
2 731 (28.28%) MS Excel
3 102 (3.95%) MS PowerPoint
4 41 (1.59%) MS Visio
5 10 (0.39%) MS Project
6 5 (0.19%) Spreadsheet
7 4 (0.15%) Acrobat
7 4 (0.15%) Adobe Creative Suite
8 2 (0.077%) SPSS
9 1 (0.039%) InfoPath
Business Applications
1 19 (0.74%) Salesforce.com CRM
2 18 (0.70%) SAP Oil and Gas
3 11 (0.43%) Remedy ITSM
4 8 (0.31%) Eikon
5 6 (0.23%) Dynamics CRM
6 5 (0.19%) assyst
7 4 (0.15%) SystmOne
8 2 (0.077%) Dynamics NAV
8 2 (0.077%) Eloqua
8 2 (0.077%) FastStats
8 2 (0.077%) Lorenzo
8 2 (0.077%) MetaTrader
8 2 (0.077%) Oracle ERP
8 2 (0.077%) PeopleSoft HRMS
8 2 (0.077%) Retail-J
8 2 (0.077%) SAP ERP
8 2 (0.077%) SAP InfiniteInsight
9 1 (0.039%) Misys Midas
9 1 (0.039%) Oracle General Ledger
9 1 (0.039%) thinkFolio
Cloud Services
1 181 (7.00%) Office 365
2 43 (1.66%) Mimecast
3 30 (1.16%) Microsoft Azure
4 19 (0.74%) SaaS
5 4 (0.15%) Google Apps
6 3 (0.12%) Amazon AWS
7 1 (0.039%) Adobe Creative Cloud
7 1 (0.039%) Amazon EC2
7 1 (0.039%) Amazon S3
Communications & Networking
1 163 (6.31%) VPN
2 132 (5.11%) TCP/IP
3 126 (4.87%) DNS
4 107 (4.14%) LAN
5 104 (4.02%) VoIP
6 95 (3.68%) WAN
7 86 (3.33%) DHCP
8 69 (2.67%) Firewall
9 52 (2.01%) Internet
10 28 (1.08%) Remote Desktop
11 26 (1.01%) IP Telephony
12 23 (0.89%) Wireless
13 22 (0.85%) SSL
14 17 (0.66%) SAN
15 12 (0.46%) Intranet
15 12 (0.46%) PBX
16 11 (0.43%) Ethernet
16 11 (0.43%) SMTP
17 10 (0.39%) Broadband
18 8 (0.31%) Wi-Fi
Database & Business Intelligence
1 90 (3.48%) SQL Server
2 15 (0.58%) QlikView
3 13 (0.50%) BusinessObjects
4 12 (0.46%) Relational Database
4 12 (0.46%) SQL Server Reporting Services
5 11 (0.43%) Crystal Reports
5 11 (0.43%) Oracle Database
6 10 (0.39%) MS Access
7 9 (0.35%) Data Warehouse
7 9 (0.35%) Oracle Reports
8 8 (0.31%) GIS
9 7 (0.27%) Big Data
10 5 (0.19%) SQL Server 2008
11 4 (0.15%) MySQL
11 4 (0.15%) Oracle BI EE
11 4 (0.15%) SAP BI
11 4 (0.15%) SQL Server Integration Services
12 3 (0.12%) SQL Server Analysis Services
13 2 (0.077%) Spotfire
13 2 (0.077%) SQL Server 2012
Development Applications
1 60 (2.32%) JIRA
2 19 (0.74%) Selenium
3 15 (0.58%) HP UFT
4 9 (0.35%) LoadRunner
4 9 (0.35%) SQL Server Management Studio (SSMS)
5 8 (0.31%) SoapUI
6 7 (0.27%) ClearQuest
6 7 (0.27%) JMeter
7 6 (0.23%) AppScan
7 6 (0.23%) Team Foundation Server
8 5 (0.19%) JUnit
8 5 (0.19%) NUnit
8 5 (0.19%) TestNG
9 3 (0.12%) Bugzilla
9 3 (0.12%) WebDriver
10 2 (0.077%) MSTest
10 2 (0.077%) Visual Studio
11 1 (0.039%) Cucumber
11 1 (0.039%) Rhino Mocks
11 1 (0.039%) SpecFlow
General
1 803 (31.06%) Finance
2 209 (8.09%) Legal
3 207 (8.01%) Law
4 204 (7.89%) Banking
5 73 (2.82%) Telecoms
6 64 (2.48%) Marketing
7 52 (2.01%) International Banking
8 40 (1.55%) Retail
9 33 (1.28%) German Language
10 32 (1.24%) French Language
11 31 (1.20%) Manufacturing
12 22 (0.85%) Financial Institution
13 21 (0.81%) Back Office
13 21 (0.81%) Investment Banking
14 19 (0.74%) Electronics
15 17 (0.66%) Front Office
16 12 (0.46%) Italian Language
17 11 (0.43%) Advertising
18 10 (0.39%) Publishing
18 10 (0.39%) Spanish Language
Libraries, Frameworks & Software Standards
1 43 (1.66%) .NET
2 24 (0.93%) XML
3 23 (0.89%) Web Services
4 19 (0.74%) ASP.NET
4 19 (0.74%) HTML
5 12 (0.46%) jQuery
6 9 (0.35%) XSL
7 8 (0.31%) CSS
8 6 (0.23%) COM
8 6 (0.23%) Middleware
8 6 (0.23%) SOAP
9 5 (0.19%) FIX Protocol
10 3 (0.12%) EDI
11 1 (0.039%) .NET Framework
11 1 (0.039%) ActiveMQ
11 1 (0.039%) SAP XI
11 1 (0.039%) Silverlight
11 1 (0.039%) WCF
11 1 (0.039%) WPF
11 1 (0.039%) XMPP
Miscellaneous
1 248 (9.59%) Analytical Skills
2 139 (5.38%) Blackberry
3 80 (3.09%) Management Information System
4 66 (2.55%) iPhone
5 57 (2.21%) iPad
6 41 (1.59%) Computer Science
7 39 (1.51%) Video Conferencing
8 35 (1.35%) Smartphone
9 34 (1.32%) Mathematics
10 30 (1.16%) Data Centre
10 30 (1.16%) Driving Licence
10 30 (1.16%) Fintech
11 24 (0.93%) Virtual Team
12 20 (0.77%) Statistics
13 17 (0.66%) Enterprise Software
14 15 (0.58%) Client/Server
15 13 (0.50%) Fat Client
15 13 (0.50%) Thin Client
16 12 (0.46%) Foreign Exchange (FX)
17 11 (0.43%) Derivative
Operating Systems
1 1337 (51.72%) Windows
2 691 (26.73%) Windows 7
3 267 (10.33%) Windows Server
4 203 (7.85%) Windows 8
5 152 (5.88%) Windows Server 2008
6 141 (5.45%) Windows XP
7 119 (4.60%) Windows Server 2003
8 117 (4.53%) Windows 10
9 102 (3.95%) Windows Server 2012
10 72 (2.79%) Linux
11 56 (2.17%) Unix
12 55 (2.13%) Android
13 40 (1.55%) Windows Vista
14 37 (1.43%) Mac OS X
15 21 (0.81%) Mac OS
16 15 (0.58%) Apple iOS
17 8 (0.31%) Windows 2000
18 7 (0.27%) Windows 2000 Server
18 7 (0.27%) Windows NT
19 5 (0.19%) Windows Mobile
Processes & Methodologies
1 1119 (43.29%) ITIL
2 402 (15.55%) Service Management
3 248 (9.59%) Incident Management
4 210 (8.12%) Service Delivery
5 174 (6.73%) Change Management
6 173 (6.69%) Agile Software Development
7 159 (6.15%) Problem Management
8 151 (5.84%) Business Analysis
9 134 (5.18%) ITIL V3
10 118 (4.56%) ITSM
11 112 (4.33%) Ticket Management
12 109 (4.22%) Stakeholder Management
13 90 (3.48%) Project Management
14 88 (3.40%) Time Management
15 84 (3.25%) Document Management
16 79 (3.06%) Root Cause Analysis
17 73 (2.82%) CRM
18 67 (2.59%) SDLC
19 66 (2.55%) Waterfall
20 64 (2.48%) PRINCE2
Programming Languages
1 227 (8.78%) SQL
2 54 (2.09%) C
3 35 (1.35%) C#
4 29 (1.12%) Java
5 25 (0.97%) VB
6 23 (0.89%) PowerShell
7 15 (0.58%) JavaScript
7 15 (0.58%) T-SQL
8 7 (0.27%) Shell Script
8 7 (0.27%) VBA
9 6 (0.23%) C++
9 6 (0.23%) PL/SQL
10 4 (0.15%) Python
11 3 (0.12%) R
11 3 (0.12%) XPath
12 2 (0.077%) PHP
12 2 (0.077%) RPG
13 1 (0.039%) Bash Shell
13 1 (0.039%) Perl
13 1 (0.039%) VBScript
Qualifications
1 202 (7.81%) Microsoft Certification
2 187 (7.23%) Degree
3 150 (5.80%) ITIL Certification
4 114 (4.41%) MCSE
5 106 (4.10%) MCP
6 95 (3.68%) Security Cleared
7 75 (2.90%) Cisco Certification
8 69 (2.67%) CCNA
9 64 (2.48%) MCSA
10 58 (2.24%) SC Cleared
11 49 (1.90%) MCITP
12 40 (1.55%) ISEB
13 39 (1.51%) A+ Certification
14 25 (0.97%) ITIL Foundation Certificate
14 25 (0.97%) MOS
15 23 (0.89%) ISTQB
15 23 (0.89%) MCTS
16 20 (0.77%) MCDST
17 19 (0.74%) DV Cleared
17 19 (0.74%) Network+ Certification
Quality Assurance & Compliance
1 533 (20.62%) SLA
2 51 (1.97%) QA
3 30 (1.16%) Sarbanes-Oxley
4 16 (0.62%) Data Quality
5 12 (0.46%) ISO 9001
5 12 (0.46%) ISO/IEC 27001
6 9 (0.35%) MiFID
7 7 (0.27%) ISO/IEC 17799
7 7 (0.27%) ISO19770
8 5 (0.19%) PCI DSS
9 4 (0.15%) Dodd-Frank
9 4 (0.15%) EMIR
10 3 (0.12%) FATCA
10 3 (0.12%) SEPA
11 2 (0.077%) Actionable Recommendations
11 2 (0.077%) COBIT
11 2 (0.077%) ISO 9000
11 2 (0.077%) SSAE 16
12 1 (0.039%) HL7
12 1 (0.039%) ISO/IEC 20000
System Software
1 1047 (40.50%) Active Directory
2 120 (4.64%) VMware Infrastructure
3 64 (2.48%) Hyper-V
4 59 (2.28%) XenApp
5 35 (1.35%) XenDesktop
6 10 (0.39%) IMail Server
7 9 (0.35%) Virtual Machines
8 7 (0.27%) VMware ESX
9 6 (0.23%) vSphere
10 4 (0.15%) BitLocker
10 4 (0.15%) Terminal Services
10 4 (0.15%) vCloud
10 4 (0.15%) Virtual Desktop
10 4 (0.15%) VMware ESXi
11 3 (0.12%) Citrix Presentation Server
11 3 (0.12%) Terminal Server
11 3 (0.12%) UAG
11 3 (0.12%) Virtual Servers
12 2 (0.077%) BlackBerry Internet Service
12 2 (0.077%) Microsoft Virtual Server
Systems Management
1 97 (3.75%) SCCM
2 28 (1.08%) Backup Exec
2 28 (1.08%) SCOM
3 17 (0.66%) AirWatch
4 14 (0.54%) NetBackup
5 13 (0.50%) HP Quality Center
5 13 (0.50%) Nagios
6 11 (0.43%) WSUS
7 10 (0.39%) Norton AntiVirus
8 6 (0.23%) CA Spectrum
9 5 (0.19%) Casper Suite
9 5 (0.19%) DameWare
9 5 (0.19%) Microsoft Intune
9 5 (0.19%) Nessus
9 5 (0.19%) RSA Archer
10 4 (0.15%) HP Fortify
10 4 (0.15%) vRealize
11 3 (0.12%) Cisco CUCM
11 3 (0.12%) Symantec Enterprise Vault
12 2 (0.077%) SCSM
Vendors
1 920 (35.59%) Microsoft
2 406 (15.71%) Citrix
3 239 (9.25%) Cisco
4 194 (7.50%) VMware
5 69 (2.67%) HP
6 68 (2.63%) ServiceNow
7 67 (2.59%) Apple
8 64 (2.48%) iManage
9 62 (2.40%) Remedy
10 60 (2.32%) Mitel
11 56 (2.17%) Dell
12 54 (2.09%) Oracle
13 39 (1.51%) SAP
14 34 (1.32%) Symantec
15 32 (1.24%) MobileIron
16 25 (0.97%) Salesforce.com
17 24 (0.93%) Adobe
17 24 (0.93%) LANDesk
18 22 (0.85%) Avaya
18 22 (0.85%) Bloomberg
London
Information Technology Services
Salary: £33k - 38k per year
Posted: 10 hours ago
London
Information Technology Services
Salary: £30k - 35k per year
Posted: 10 hours ago
London
Plan-net
Salary: Unspecified Market rate
Posted: Yesterday
Bath, Avon
Sanderson
Salary: £19000.00 - £23000.00 per annum
Posted: 2 days ago
Crewe, Cheshire
onezeero.
Salary: £16000 - £18000 per annum
Posted: 2 days ago
London
Information Technology Services
Salary: £30k - 35k per year
Posted: 10 hours ago
City, London
Harrington Starr
Salary: £25000 - £35000 per annum
Posted: 2 days ago
Selby, North Yorkshire
Inter-vention UK
Salary: From £18,000 to £22,000 per annum plus bonus
Posted: 3 days ago
Manchester, Lancashire
McGregor Boyall
Salary: £30000.00 - £35000.00 per annum
Posted: 2 days ago
Stoke-On-Trent, Staffordshire
Searchability
Salary: £18000 - £22000 per annum
Posted: 2 days ago
Brackley, Northamptonshire
VIQU
Salary: £20k - 23k per year + benefits
Posted: 2 days ago
London
Clearwater People Solutions
Salary: £30000 - £35000 Per Annum +excellent benefits
Posted: 5 days ago
Nottingham, Nottinghamshire
Experis Ltd
Salary: £27000 - £30000.00 per annum
Posted: 4 days ago
London
Plan-net
Salary: Unspecified Market rate
Posted: Yesterday
Essex
Senitor Associates
Posted: 4 days ago
Oxford, Oxfordshire
Redrock Consulting Ltd
Salary: £18000 - £26000 per annum + training, development
Posted: 3 days ago
Cheltenham, Gloucestershire
Capita Resourcing - IT Resourcing
Salary: £18000 - £22000 per annum + Pension & Benefits
Posted: 4 days ago
Leeds, West Yorkshire
Addleshaw Goddard
Posted: 4 days ago
City, London
Ashdown IT
Salary: £29000 per annum + Pension, Healthcare, Gym, Bonus
Posted: 2 days ago
Manchester, Lancashire
HAYS INFORMATION TECHNOLOGY
Salary: £30000.00 - £35000.00 per annum
Posted: 4 days ago
Telford, Shropshire
Lorien Resourcing
Salary: COMPETITVE SALARY
Posted: 5 days ago
Billingham, Cleveland
EasyWebRecruitment.com
Salary: Competitive
Posted: 5 days ago
Oxfordshire
Spring Technology
Salary: £22000.00 - £26000.00 per annum
Posted: 2 days ago
London
Explore Recruitment Solutions
Salary: £55000 - £75000 per annum
Posted: 21 hours ago
Marlborough, Wiltshire
Capita Resourcing - IT Resourcing
Salary: £20000 - £25000 per annum + benefits
Posted: 3 days ago
Bristol, Avon
Oscar
Salary: £18000 - £25000 per annum + Benefits
Posted: 2 days ago
Salisbury, Wiltshire
Capita Resourcing - IT Resourcing
Salary: £20000 - £26000 per annum + Pension & Benefits
Posted: 5 days ago
Wiltshire
Capita Resourcing - IT Resourcing
Salary: £20000 - £26000 per annum + 5% Pension & Benefits
Posted: 5 days ago
Sheffield, South Yorkshire
Reed Technology
Salary: £22000 - £24000 per annum
Posted: 5 days ago
City, London
Red10
Salary: £23000 - £27000 per annum
Posted: 5 days ago