The table below looks at the statistics for the Service Desk Team Leader role in IT jobs advertised for the East Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Team Leader in their job title over the 3 months to 27 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Jan 2015
Same period 2014 Same period 2013
Service Desk Team Lead
Rank 159 184 162
Rank change year-on-year
+25 -22
Permanent jobs requiring a Service Desk Team Leader 6 3 2
As % of all permanent IT jobs located in the East Midlands 0.19% 0.084% 0.068%
As % of the Job Titles category 0.20% 0.087% 0.070%
Number of salaries quoted 1 3 2
Average salary £38,000 £31,000 £27,000
Average salary % change year-on-year
+22.58% +14.81%
UK excluding London average salary £34,000 £30,000 £26,500
% change year-on-year
+13.33% +13.20%
Service Desk Team Leader
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the East Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
East Midlands
Permanent IT job ads with a match in the
Job Titles category
3046 3447 2847
As % of all permanent IT jobs located in the East Midlands 95.37% 96.45% 96.28%
Number of salaries quoted 2533 2845 2505
Average salary £38,500 £37,500 £35,000
Average salary % change year-on-year
+2.66% +7.14%
90% offered a salary of more than £24,000 £25,000 £24,500
10% offered a salary of more than £55,000 £50,000 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Service Desk Team Leader
Jobs Demand Trend in the East Midlands

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Team Leader in the job title across the East Midlands region as a proportion of the total demand within the Job Titles category.

Service Desk Team Leader Jobs Demand Trend in the East Midlands

Service Desk Team Leader
Salary Trend in the East Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Team Leader across the East Midlands region.

Service Desk Team Leader Salary Trend in the East Midlands

Service Desk Team Leader
Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Desk Team Leader within the East Midlands region over the 3 months to 27 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Derbyshire - 2 - -
Leicestershire - 2 - -
Northamptonshire -7 1 £38,000 +22.58%
Service Desk Team Leader
England

Service Desk Team Leader
Top 30 Related IT Skills in the East Midlands

For the 6 months to 27 January 2015, IT jobs across the East Midlands region that cited Service Desk Team Leader in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Team Leader in their job title.

1 30 (85.71%) ITIL
2 25 (71.43%) MCP
3 21 (60.00%) SLA
4 20 (57.14%) Crystal Reports
4 20 (57.14%) Service Delivery
5 19 (54.29%) Microsoft
6 18 (51.43%) HND
7 15 (42.86%) Windows
8 14 (40.00%) Law
8 14 (40.00%) Service Desk Management
9 13 (37.14%) MOS
9 13 (37.14%) Analytical Skills
10 12 (34.29%) Microsoft Certification
11 11 (31.43%) Windows 7
12 10 (28.57%) TCP/IP
13 9 (25.71%) MS Office
13 9 (25.71%) MCSE
13 9 (25.71%) MCSA
13 9 (25.71%) MCITP
13 9 (25.71%) Coaching
14 8 (22.86%) Legal
14 8 (22.86%) DNS
15 7 (20.00%) VPN
15 7 (20.00%) ISO 9001
15 7 (20.00%) MCTS
16 6 (17.14%) Problem Management
17 5 (14.29%) Windows XP
17 5 (14.29%) MS Excel
17 5 (14.29%) Active Directory
17 5 (14.29%) Mentoring

Service Desk Team Leader
Top Related IT Skills in the East Midlands by Category

For the 6 months to 27 January 2015, IT jobs across the East Midlands region that cited Service Desk Team Leader in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Team Leader in their job title. Up to 20 skills are shown per category.

Application Platforms
1 4 (11.43%) MS Exchange
2 2 (5.71%) Exchange Server 2003
2 2 (5.71%) Exchange Server 2007
3 1 (2.86%) Lync
3 1 (2.86%) CMS
3 1 (2.86%) SharePoint
Applications
1 9 (25.71%) MS Office
2 5 (14.29%) MS Excel
Cloud Services
1 1 (2.86%) Office 365
Communications & Networking
1 10 (28.57%) TCP/IP
2 8 (22.86%) DNS
3 7 (20.00%) VPN
4 2 (5.71%) Internet
5 1 (2.86%) Extranet
5 1 (2.86%) Intranet
5 1 (2.86%) SMTP
5 1 (2.86%) SNMP
Database & Business Intelligence
1 20 (57.14%) Crystal Reports
General
1 14 (40.00%) Law
2 8 (22.86%) Legal
3 4 (11.43%) Finance
4 3 (8.57%) Banking
Miscellaneous
1 13 (37.14%) Analytical Skills
Operating Systems
1 15 (42.86%) Windows
2 11 (31.43%) Windows 7
3 5 (14.29%) Windows XP
4 4 (11.43%) Windows Server 2008
5 3 (8.57%) Windows Vista
6 2 (5.71%) Windows Server 2003
6 2 (5.71%) Windows Server 2012
7 1 (2.86%) Windows 8
Processes & Methodologies
1 30 (85.71%) ITIL
2 20 (57.14%) Service Delivery
3 14 (40.00%) Service Desk Management
4 9 (25.71%) Coaching
5 6 (17.14%) Problem Management
6 5 (14.29%) Mentoring
7 4 (11.43%) Continuous Improvement
7 4 (11.43%) Root Cause Analysis
8 2 (5.71%) Incident Management
8 2 (5.71%) Line Management
9 1 (2.86%) People Management
9 1 (2.86%) Business Development
9 1 (2.86%) Service Management
9 1 (2.86%) Performance Monitoring
Programming Languages
1 2 (5.71%) C
Qualifications
1 25 (71.43%) MCP
2 18 (51.43%) HND
3 13 (37.14%) MOS
4 12 (34.29%) Microsoft Certification
5 9 (25.71%) MCSE
5 9 (25.71%) MCSA
5 9 (25.71%) MCITP
6 7 (20.00%) MCTS
7 4 (11.43%) SC Cleared
7 4 (11.43%) Security Cleared
8 2 (5.71%) Degree
9 1 (2.86%) ITIL Foundation Certificate
9 1 (2.86%) Network+ Certification
9 1 (2.86%) CCNA
9 1 (2.86%) Cisco Certification
Quality Assurance & Compliance
1 21 (60.00%) SLA
2 7 (20.00%) ISO 9001
System Software
1 5 (14.29%) Active Directory
Vendors
1 19 (54.29%) Microsoft
2 2 (5.71%) Citrix
3 1 (2.86%) Avaya
3 1 (2.86%) Apple
3 1 (2.86%) Cisco