The table below looks at the statistics for the Service Desk Team Leader role in IT jobs advertised for the East Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Team Leader in their job title over the 3 months to 21 November 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
21 Nov 2014
Same period 2013 Same period 2012
Service Desk Team Lead
Rank 160 180 149
Rank change year-on-year
+20 -31
Permanent jobs requiring a Service Desk Team Leader 15 1 10
As % of all permanent IT jobs located in the East Midlands 0.41% 0.028% 0.35%
As % of the Job Titles category 0.43% 0.029% 0.37%
Number of salaries quoted 14 1 8
Average salary £28,250 £31,000 £30,000
Average salary % change year-on-year
-8.87% +3.33%
90% offered a salary of more than £27,000 £31,000 £27,350
10% offered a salary of more than £34,250 £31,000 £30,150
UK excluding London average salary £31,750 £27,843 £30,000
% change year-on-year
+14.03% -7.19%
Service Desk Team Leader
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the East Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
East Midlands
Permanent IT job ads with a match in the
Job Titles category
3460 3456 2714
As % of all permanent IT jobs located in the East Midlands 95.11% 96.83% 96.21%
Number of salaries quoted 2946 2951 2389
Average salary £37,500 £37,500 £36,000
Average salary % change year-on-year
- +4.16%
90% offered a salary of more than £22,500 £23,188 £22,500
10% offered a salary of more than £55,000 £55,000 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Service Desk Team Leader
Jobs Demand Trend in the East Midlands

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Team Leader in the job title across the East Midlands region as a proportion of the total demand within the Job Titles category.

Service Desk Team Leader Jobs Demand Trend in the East Midlands

Service Desk Team Leader
Salary Trend in the East Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Team Leader across the East Midlands region.

Service Desk Team Leader Salary Trend in the East Midlands

Service Desk Team Leader
Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Desk Team Leader within the East Midlands region over the 3 months to 21 November 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Northamptonshire -5 14 £28,250 -8.87%
Service Desk Team Leader
England

Service Desk Team Leader
Top 30 Related IT Skills in the East Midlands

For the 6 months to 21 November 2014, IT jobs across the East Midlands region that cited Service Desk Team Leader in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Team Leader in their job title.

1 46 (95.83%) ITIL
2 39 (81.25%) MCP
3 31 (64.58%) Crystal Reports
4 29 (60.42%) SLA
4 29 (60.42%) Service Delivery
5 25 (52.08%) HND
6 24 (50.00%) Microsoft
7 23 (47.92%) Windows
8 21 (43.75%) MOS
9 20 (41.67%) Law
9 20 (41.67%) Service Desk Management
10 18 (37.50%) Windows 7
10 18 (37.50%) Microsoft Certification
11 17 (35.42%) Analytical Skills
12 16 (33.33%) TCP/IP
13 15 (31.25%) MCSE
13 15 (31.25%) MCSA
13 15 (31.25%) MCITP
14 11 (22.92%) MS Office
15 10 (20.83%) Windows XP
15 10 (20.83%) ISO 9001
15 10 (20.83%) MS Excel
15 10 (20.83%) Legal
15 10 (20.83%) DNS
16 9 (18.75%) MCTS
16 9 (18.75%) VPN
17 8 (16.67%) MS Exchange
17 8 (16.67%) SC Cleared
17 8 (16.67%) Security Cleared
17 8 (16.67%) Windows Server 2008

Service Desk Team Leader
Top Related IT Skills in the East Midlands by Category

For the 6 months to 21 November 2014, IT jobs across the East Midlands region that cited Service Desk Team Leader in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Team Leader in their job title. Up to 20 skills are shown per category.

Application Platforms
1 8 (16.67%) MS Exchange
2 6 (12.50%) Exchange Server 2003
2 6 (12.50%) Exchange Server 2007
3 1 (2.08%) Lync
3 1 (2.08%) CMS
3 1 (2.08%) SharePoint
Applications
1 11 (22.92%) MS Office
2 10 (20.83%) MS Excel
Cloud Services
1 1 (2.08%) Office 365
Communications & Networking
1 16 (33.33%) TCP/IP
2 10 (20.83%) DNS
3 9 (18.75%) VPN
4 2 (4.17%) Internet
5 1 (2.08%) Extranet
5 1 (2.08%) SMTP
5 1 (2.08%) SNMP
5 1 (2.08%) Intranet
Database & Business Intelligence
1 31 (64.58%) Crystal Reports
General
1 20 (41.67%) Law
2 10 (20.83%) Legal
3 1 (2.08%) Finance
Miscellaneous
1 17 (35.42%) Analytical Skills
Operating Systems
1 23 (47.92%) Windows
2 18 (37.50%) Windows 7
3 10 (20.83%) Windows XP
4 8 (16.67%) Windows Server 2008
5 7 (14.58%) Windows Vista
6 6 (12.50%) Windows Server 2003
7 2 (4.17%) Windows Server 2012
8 1 (2.08%) Windows 8
Processes & Methodologies
1 46 (95.83%) ITIL
2 29 (60.42%) Service Delivery
3 20 (41.67%) Service Desk Management
4 6 (12.50%) Coaching
5 2 (4.17%) Business Development
5 2 (4.17%) Problem Management
5 2 (4.17%) Mentoring
6 1 (2.08%) People Management
6 1 (2.08%) Incident Management
6 1 (2.08%) Performance Monitoring
6 1 (2.08%) Workflow
6 1 (2.08%) Service Management
Programming Languages
1 2 (4.17%) C
Qualifications
1 39 (81.25%) MCP
2 25 (52.08%) HND
3 21 (43.75%) MOS
4 18 (37.50%) Microsoft Certification
5 15 (31.25%) MCSE
5 15 (31.25%) MCSA
5 15 (31.25%) MCITP
6 9 (18.75%) MCTS
7 8 (16.67%) SC Cleared
7 8 (16.67%) Security Cleared
8 3 (6.25%) ITIL Certification
9 2 (4.17%) Degree
Quality Assurance & Compliance
1 29 (60.42%) SLA
2 10 (20.83%) ISO 9001
System Software
1 5 (10.42%) Active Directory
Vendors
1 24 (50.00%) Microsoft
2 2 (4.17%) Citrix
3 1 (2.08%) Business Objects
3 1 (2.08%) Avaya
3 1 (2.08%) Apple