The table below looks at the statistics for the Service Desk Team Leader role in IT jobs advertised for the East Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Team Leader in their job title over the 3 months to 17 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
17 Dec 2014
Same period 2013 Same period 2012
Service Desk Team Lead
Rank 172 190 156
Rank change year-on-year
+18 -34
Permanent jobs requiring a Service Desk Team Leader 5 2 7
As % of all permanent IT jobs located in the East Midlands 0.14% 0.056% 0.22%
As % of the Job Titles category 0.15% 0.057% 0.23%
Number of salaries quoted 4 2 7
Average salary £32,500 £31,000 £30,000
Average salary % change year-on-year
+4.83% +3.33%
90% offered a salary of more than £29,000 £31,000 £26,800
10% offered a salary of more than £38,000 £31,000 £30,200
UK excluding London average salary £33,000 £29,000 £29,000
% change year-on-year
+13.79% -
Service Desk Team Leader
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the East Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
East Midlands
Permanent IT job ads with a match in the
Job Titles category
3376 3490 3007
As % of all permanent IT jobs located in the East Midlands 94.99% 97.00% 96.32%
Number of salaries quoted 2849 2897 2659
Average salary £38,000 £37,500 £35,000
Average salary % change year-on-year
+1.33% +7.14%
90% offered a salary of more than £23,000 £23,500 £23,200
10% offered a salary of more than £55,000 £52,500 £55,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Service Desk Team Leader
Jobs Demand Trend in the East Midlands

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Team Leader in the job title across the East Midlands region as a proportion of the total demand within the Job Titles category.

Service Desk Team Leader Jobs Demand Trend in the East Midlands

Service Desk Team Leader
Salary Trend in the East Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Team Leader across the East Midlands region.

Service Desk Team Leader Salary Trend in the East Midlands

Service Desk Team Leader
Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Desk Team Leader within the East Midlands region over the 3 months to 17 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Northamptonshire -13 4 £32,500 +4.83%
Service Desk Team Leader
England

Service Desk Team Leader
Top 30 Related IT Skills in the East Midlands

For the 6 months to 17 December 2014, IT jobs across the East Midlands region that cited Service Desk Team Leader in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Team Leader in their job title.

1 40 (95.24%) ITIL
2 33 (78.57%) MCP
3 27 (64.29%) SLA
4 25 (59.52%) Crystal Reports
4 25 (59.52%) Service Delivery
5 23 (54.76%) HND
5 23 (54.76%) Microsoft
6 22 (52.38%) Windows
7 18 (42.86%) Microsoft Certification
8 17 (40.48%) Law
8 17 (40.48%) Windows 7
8 17 (40.48%) Service Desk Management
9 16 (38.10%) MOS
10 15 (35.71%) TCP/IP
10 15 (35.71%) Analytical Skills
11 14 (33.33%) MCSE
11 14 (33.33%) MCSA
11 14 (33.33%) MCITP
12 10 (23.81%) MS Office
12 10 (23.81%) DNS
12 10 (23.81%) Legal
13 9 (21.43%) MS Excel
13 9 (21.43%) Windows XP
13 9 (21.43%) ISO 9001
13 9 (21.43%) VPN
13 9 (21.43%) MCTS
14 7 (16.67%) MS Exchange
14 7 (16.67%) SC Cleared
14 7 (16.67%) Security Cleared
14 7 (16.67%) Windows Server 2008

Service Desk Team Leader
Top Related IT Skills in the East Midlands by Category

For the 6 months to 17 December 2014, IT jobs across the East Midlands region that cited Service Desk Team Leader in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Team Leader in their job title. Up to 20 skills are shown per category.

Application Platforms
1 7 (16.67%) MS Exchange
2 5 (11.90%) Exchange Server 2007
2 5 (11.90%) Exchange Server 2003
3 1 (2.38%) SharePoint
3 1 (2.38%) Lync
3 1 (2.38%) CMS
Applications
1 10 (23.81%) MS Office
2 9 (21.43%) MS Excel
Cloud Services
1 1 (2.38%) Office 365
Communications & Networking
1 15 (35.71%) TCP/IP
2 10 (23.81%) DNS
3 9 (21.43%) VPN
4 2 (4.76%) Internet
5 1 (2.38%) Extranet
5 1 (2.38%) SMTP
5 1 (2.38%) SNMP
5 1 (2.38%) Intranet
Database & Business Intelligence
1 25 (59.52%) Crystal Reports
General
1 17 (40.48%) Law
2 10 (23.81%) Legal
Miscellaneous
1 15 (35.71%) Analytical Skills
Operating Systems
1 22 (52.38%) Windows
2 17 (40.48%) Windows 7
3 9 (21.43%) Windows XP
4 7 (16.67%) Windows Server 2008
5 6 (14.29%) Windows Vista
6 5 (11.90%) Windows Server 2003
7 2 (4.76%) Windows Server 2012
8 1 (2.38%) Windows 8
Processes & Methodologies
1 40 (95.24%) ITIL
2 25 (59.52%) Service Delivery
3 17 (40.48%) Service Desk Management
4 5 (11.90%) Coaching
5 2 (4.76%) Incident Management
5 2 (4.76%) Problem Management
5 2 (4.76%) Mentoring
6 1 (2.38%) Service Management
6 1 (2.38%) People Management
6 1 (2.38%) Performance Monitoring
6 1 (2.38%) Business Development
Programming Languages
1 2 (4.76%) C
Qualifications
1 33 (78.57%) MCP
2 23 (54.76%) HND
3 18 (42.86%) Microsoft Certification
4 16 (38.10%) MOS
5 14 (33.33%) MCSE
5 14 (33.33%) MCSA
5 14 (33.33%) MCITP
6 9 (21.43%) MCTS
7 7 (16.67%) SC Cleared
7 7 (16.67%) Security Cleared
8 2 (4.76%) Degree
9 1 (2.38%) ITIL Certification
9 1 (2.38%) Cisco Certification
9 1 (2.38%) CCNA
9 1 (2.38%) ITIL Foundation Certificate
9 1 (2.38%) Network+ Certification
Quality Assurance & Compliance
1 27 (64.29%) SLA
2 9 (21.43%) ISO 9001
System Software
1 5 (11.90%) Active Directory
Vendors
1 23 (54.76%) Microsoft
2 2 (4.76%) Citrix
3 1 (2.38%) Avaya
3 1 (2.38%) Apple
3 1 (2.38%) Cisco